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Role: Engineering Manager Location: London, remote first with the expectation to travel to the office once a week. Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance. We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and everchanging world of compliance for our clients. At CUBE, we are creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities. We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business. Role mission: As CUBE enters an exciting period of growth via two acquisitions we are looking to augment our team in order to increase capacity during the integration period. Reporting to the Head of our Consumer platform, you will help lead our talented team of C# developers. The ideal candidate will have a strong background in software development, team leadership, and project management. Responsibilities: Work with the Head of Consumer Platform to set departmental objectives, prioritize, track progress and maintain alignment with broader product and technology strategy. Supervise the planning, resourcing and execution of key Engineering initiatives. Coordinate with cross-functional teams and represent Engineering on major product and customer initiatives and deliverables. Identify opportunities to improve the SDLC process, including oversight of: Agile practices Metrics and reporting DevOps practices Release management (working with Test and Release team) Enhance existing coding standards and ensure they are enforced through quality reviews, training and support. Drive improvement across practices (code reviews etc) and tooling to improve quality and developer efficiency. Provide leadership and mentoring support to Team Leads. Stay up to date with industry best practice across relevant technology, practices and tooling, and advocate for adoption where there is a valid business case. What we’re looking for: Management of multiple application development squads. Management of complex engineering delivery projects (span multiple systems and disciplines, co-ordinating product owners, business analysts, infrastructure etc). Proven experience as a software engineer with: a strong focus on C#. and .NET CORE. Preferably full stack (i.e. front end technologies such as Angular, Database technologies such as SQL, Elastic and or document storage). Desirable: Familiarity with event-based systems. Strong experience with cloud environments – Azure preferable, others desirable. Excellent project management skills and experience with Agile methodologies. Strong agile reporting skills – ability to configure Jira to deliver meaningful developer efficiency and quality metrics. Ability to work on multiple projects in parallel, using project management and other resources effectively. Strong problem-solving abilities and analytical skills. Excellent communication and interpersonal skills.Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Our Products: RegPlatform is a technology platform that streamlines regulatory change management. It provides firms with a one-stop, continuously maintained inventory of global regulations, with effortless horizon scanning, integration capabilities and workflow management. RegPlatform combines industry leading AI technology with expert validated insights to simplify the complexities of multi-jurisdictional regulatory content. RegBrain allows customers to apply CUBE's AI models directly to their own content, enabling faster release and feedback cycles. Our flagship AI services will be included, spanning structural detection, classification, entity extraction, summarisation, and recommendations. Available to customers and partners as APIs and via a UI. Why Us? Globally, we are one of a kind! CUBE are a well-established market leader within Regtech (we were around before Regtech was even a thing!), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC). Growth & progression Last year we grew by more than 50% and our growth journey is just getting started! We are a dynamic, fast-paced workforce that is always seeking ways to accelerate our people, processes, services and products. We hire ambitious people that want to make a difference, share their ideas, “make it happen” and find better, smarter ways of working. Our future is shaped by our employees, so if you’re someone looking for an opportunity to make a real impact, and progress your career alongside the business, it couldn’t be a better time to join us! ️Internationally collaborative culture With more than 400 CUBERs across 11 locations in Europe, the Americas and APAC, collaboration is key to our success. We are a diverse workforce united by a shared desire to reshape the world of regulatory compliance and make an impact. We champion sharing knowledge with colleagues from all over the world, in order to deliver the best results. Innovative breakthrough technology CUBE is an innovator. We pioneered the use of AI in the field of regulatory change and our state-of-the-art, cutting edge technology is helping financial services firms from all over the world, solve complex compliance challenges. You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that will reshape the world of regulatory compliance. Work life balance CUBE is a remote-first business so you will be able to design your home office and choose your own work equipment. We host regular in-person meet-ups as a chance to get-together, share ideas and collaborate with other teams but we are advocates for remote working and we believe working remotely provides freedom to innovate, create and unlock global talent.

We're seeking a Team Lead to help guide our Cloud Engineering and DevOps team in EMEA. You would come from either a DevOps or Cloud Architect background with team lead experience. With a desire to stay hands on. As we have geo located teams, you will need to work well with your counterparts in the AU region. Who you are: We're seeking a Team Lead to help guide our Cloud Engineering and DevOps team in EMEA. You would come from either a DevOps or Cloud Architect background with team lead experience. As we have geo located teams, you will need to work well with your counterparts in the AU region. For this role, we ask that you can demonstrate: Strong leadership qualities that enable you to work well with other teams and help establish your own highly engaged and performant team Strong sense of ownership and “the buck stops with us” mentality. Excellent knowledge around infrastructure, infrastructure-as-code and current tooling to support the management and orchestration of AWS and Cloud Architecture Excellent knowledge of Cloud services including CDN’s, Lambda/Serverless, EC2, ECS, IAM, Terraform/Cloudformation/CDK Strong understanding of what Observability means That you have worked with product teams before, and understand CI/CD processes to help create robust internal methodologies Strong understanding of DevOps as a culture and what site reliability is and how it can improve end users experience while empowering the team What you would do: You would lead our EMEA team consisting of DevOps Engineers, looking after their individual growth You will work with the other Team Leads globally to ensure we have a consistent approach to how we support our platforms in AWS and ensure they are highly available, scalable and secure You will still be hands on, being able to roll up your sleeves as needed with the team and assist in architectural design of our platforms Location: London but will consider Edinburgh (with ability to access the office 1-2 times per week) Note: You will be required to complete a police check. We are unable to sponsor thus full working rights are required. Who we are: Squiz helps organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more. Headquartered in Australia, with 340 staff members scattered across our international offices in the USA, United Kingdom, Poland and New Zealand. We’re looking for people like you, who want to be a part of this journey of reinvention as we build an amazing Global SaaS product business, with the experience and enthusiasm to use amazing technology in new and creative ways. Why work for Squiz? You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do. Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration. Come as you are: We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Details Reference number 366270 Salary £40,025 Leeds: £40,025 London: £44,043 A Civil Service Pension with an average employer contribution of 27% Job grade Senior Executive Officer Contract type Permanent Loan Secondment Length of employment This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Business area DHSC - Group Operations - WIST Type of role Architecture and Data Digital Information Technology Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Leeds, London About the job Job summary In DHSC, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you’d like to work in, we’d love to hear from you. The Projects and Technical Architecture team form part of the Technology, Delivery, Strategy and Commercial team, which provides ownership and delivery of our technology strategy and is supported by Business Engagement and Commercial teams. These teams exist within the wider Workspace, Information, Security and Technology Directorate (WIST) which provides strategic leadership on property, technology, information management and security services across the Department of Health and Social Care and its arm’s-length bodies. The Projects and Technical Architecture team is responsible for the overall architectural control of the DHSC digital and technology portfolio, providing hands-on technical leadership in the development, deployment, operation and ongoing improvement of services, working proactively to maintain a stable, viable architecture, and ensuring consistency of design. Job description This role will have a wide-ranging technical assurance responsibility across a broad portfolio of digital and technology operations, including M365 and Azure, as well as servicing a busy portfolio of projects and new integrations. The role reports directly to the IT Strategy, Technical Design Authority and will contribute to all aspects of the team's assurance role and be active in advising and influencing a broad range of colleagues, suppliers, customers and other stakeholders. This is an opportunity to work with, advise on, and support a modern toolset with a wide range of integrations benefitting both site-based and remote workers in a standardised, resilient enterprise digital and technology context. The role is suitable for those already experienced in a similar assurance role or for those with relevant solutioning experience who are willing to develop the necessary disciplines and breadth of knowledge. Person specification The role is responsible for supporting all technical design authority activities including: Developing the IT strategy and maintaining its relevance as the DHSC business model evolves. Maintaining the architecture transition roadmap covering M365 modern workplace, Azure, LAN, telephony, AV and other services. Overseeing the technical design and provide technical assurance for the delivery of specific projects commissioned by DHSC to modernise DHSC and core digital and technology services. Ensuring proposed solutions meet business objectives and requirements and are aligned with strategic and security frameworks. Acting as design authority during project engagements and in prospective, information gathering and scene setting meetings with colleagues in DHSC and with other government departments. Supporting M365 Message Centre notification management as well as change advisory board impact assessment. Liaising with business engagement colleagues to interpret user needs for new and existing services. Supporting secure by design principles, engaging with cyber security and information governance colleagues. Presenting solutions to project and programme boards and other stakeholders. Reviewing all new work requests and proposals against the current product set, the strategic roadmap, and business case objectives. Leading proof of concept work. Engaging with and managing 3rd party supplier contributions to strategy and delivery. Maintaining currency with technical solutions and emerging trends and issues, align with Government best practice, policy, standards, toolkits and relevant legislation. Key skills and experience required for the role Essential Criteria: Practical experience of the technical design, deployment and support of digital and technology solutions in an Enterprise setting. Hands-on experience of managing Microsoft technologies such as M365, Azure, Networks. Proven ability to gather and understand business requirements and define effective solutions. Experience of working with diverse groups of stakeholders and influencing across organisational boundaries; communicating technical issues in plain English. Understanding of technical assurance principles. Understanding of secure by design and risk management principles. Desirable Criteria: Experience of carrying out technical assurance activities in an Enterprise setting. Experience of working with and managing 3rd party suppliers. Understanding of cyber security and information assurance principles. Qualifications: Microsoft Certifications M365 and Azure related or other Cloud Certifications. Qualifications: TOGAF. Your normal place of work will be your contractual primary workplace, usually either London or Leeds. Within DHSC we offer non-contractual hybrid working. The expectation at present is a minimum of 60% of your working time spent in the office, enabling in person interaction and collaboration and enhancing team working, learning, and support. You will be asked to express a location preference during the application process. Please be aware that this role can only be worked in the UK and not overseas and some travel may be required across the DHSC estate. Opportunities for some working from home may be available; other flexible working options may be discussed with the hiring manager in line with individual circumstances and business need. There are a limited number of DHSC colleagues who have existing agreed homeworking contracts resulting from Our Future Estate Programme 2023-2024. Colleagues covered by these arrangements are eligible to apply for this role whilst continuing their agreed existing home working arrangement. Occasional travel to DHSC offices or other locations may still be required according to business need. Travel and subsistence will be provided in line with the pre-agreed homeworker arrangements. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Seeing the Big Picture Working Together We only ask for evidence of these behaviours on your application form: Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Practical experience of the technical design, deployment and support of digital and technology solutions in an Enterprise setting Hands-on experience of managing Microsoft technologies such as M365, Azure, Networks Understanding of secure by design and risk management principles We only ask for evidence of these technical skills on your application form: Practical experience of the technical design, deployment and support of digital and technology solutions in an Enterprise setting Benefits Alongside your salary of £40,025, Department of Health and Social Care contributes £10,806 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. Sift date: W/C 16/09/2024 Interview date: expected W/C 30/10/2024 Interview location: By video. Further details will be released to candidates who are successful at sift. Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview. The available interview slots will be released with the sift scores. Applications will be sifted on CV, Statement of Suitability, Behaviour: Making Effective Decisions, and Technical Skills. Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘key skills and experience required for the role’ section of the advert. Please use your statement of suitability to (in no more than 750 words) outline how you meet the key skills and experience required for the role as set out in the job advert. An initial sift based on Lead Behaviour: Making Effective Decisions may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. At interview candidates will be assessed on Behaviours and Technical Skills. To find out more about working in the department please visit our page on the Civil Service Careers Website here and to find out more information on how to apply visit the Civil Service Careers Website here Please be aware that some travel may be required across the DHSC estate. Please note that applicants will require SC clearance. For SC clearance, candidates must have been a resident in the UK for the past 5 years. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading. For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs. Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. Terms and Conditions Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful. New Entrants to the Civil Service New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions: Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff Privilege Leave: 1 day - for the King’s birthday Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service Probation: 6 month probation period Existing Civil Service staff transferring from another Government department, on either level transfer or promotion All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above). Existing DHSC staff, appointed on promotion If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above). Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Jonathan Morris Email : [email protected] Recruitment team Email : [email protected] Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact the DHSC Central Recruitment Team at [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/

We are seeking a Design Engineer to join a team in Galway or Limerick. The ideal candidate will hold a minimum Level 8 Honours Degree in Civil/Structural Engineering or an equivalent qualification, along with 2 to 6 years of relevant experience. This role provides a unique opportunity to work on diverse engineering projects while receiving mentorship from senior staff to enhance your skills and professional growth.Requirements:Level 8 Honours Degree in Civil/Structural Engineering or equivalent qualification.2 to 6 years of experience in civil or structural engineering design.Proficiency in AutoCAD 2D, with an aptitude for AutoCAD 3D and Building Information Modelling (e.g., Autodesk Revit).Familiarity with construction contracts, particularly PWMF Forms of Contract.Knowledge of software packages such as Microsoft Project, MicroDrainage, and GIS tools (e.g., ArcGIS, MapInfo).Strong written and verbal communication skills in English.Responsibilities:Collaborate with the Project Manager to deliver high-quality designs while liaising with clients.Review documents and designs prepared by Graduate Engineers to ensure accuracy and compliance.Prepare and review preliminary designs and reports using various computer applications, followed by detailed design drawings and specifications.Oversee the procurement of site investigation, building, and civil engineering contracts.Assist Project Managers in preparing tender documents and conducting tender assessments.Administer construction contracts to ensure design requirements, project schedules, and budgets are met.Take direction from Line Managers and collaborate with senior project team members to achieve project objectives.This position offers an exciting opportunity to contribute to significant engineering projects while advancing your career in a supportive environment. If you are a motivated professional looking to grow your expertise, we encourage you to apply.

We are seeking a motivated Design Engineer to join a Roads and Transportation Division. This role offers the flexibility to be based at any of the office locations (Limerick, Galway, castlebar, Dublin) with hybrid working options. The ideal candidate will hold a Level 8 Honours Degree in Civil/Transport Engineering or a related field, with 2 to 6 years of relevant experience. You will contribute to diverse transportation projects, working closely with senior staff and clients to deliver high-quality engineering solutions.Requirements:Level 8 Honours Degree in Civil/Transport Engineering or equivalent.2 to 6 years of experience in transportation and road design.Proficiency in AutoCAD 2D and/or AutoCAD 3D.Expertise in PICADY, ARCADY, and LinSig software.Strong problem-solving skills and data analysis capabilities.Excellent written and verbal communication skills in English.Experience with Microsoft Office Suite.Responsibilities:Collaborate with the Project Manager to deliver project deliverables and liaise with clients.Engage with Local Authorities and stakeholders to ensure project compliance and stakeholder satisfaction.Review and provide feedback on documents and designs prepared by Graduate Engineers.Prepare comprehensive Traffic and Mobility Reports.Work effectively within a multidisciplinary team, managing sub-consultants as required.Conduct transport modelling and apply engineering principles to solve complex problems.Follow instructions from Line Managers and senior project team members, ensuring alignment with project objectives and timelines.This role presents an exciting opportunity to grow within a dynamic team while contributing to impactful transportation projects. If you are an enthusiastic professional with a passion for road and transport engineering, we encourage you to apply.

Title: IT Service Management Process Engineer The role of the IT Service Management Process Engineer is to manage, govern and improve the processes, products and integration of the ITSM toolset deployed within Agilisys and our clients' environments. The role will define the behaviour of these systems and prioritise development and enhancements to align with existing commitments to internal and external stakeholders. Location: North West Preferred, Flexible UK, (Hybrid - there may on occasion be an element of travel within the UK and overnight stays can be expected) The way we work reflects the values at the heart of our business: Partnership, we become one team and family with organisations, helping them to navigate change and stay agile. Integrity, our people really care, going beyond the brief to make change happen for organisations and citizens. Innovation, we bring together the right technologies and services to design solutions that work. Passion, we are passionate about — and dedicated to — public services and improving people's lives. How will you spend your days? Reporting to the Head of Strategy & Design, you will work collaboratively with relevant stakeholders to implement ITSM changes successfully, managing the pipeline of IT change ensuring stakeholder engagement and minimising the potential for a negative impact to IT Shared Services. The role is responsible for governing and coordinating key aspects of requests for improvement to the ITSM tooling and processes and the contractual obligations to the clients and manage this through the whole development and operational lifecycle. The role will also own the relationship with the ITSM tool vendors and manage enhancements and updates from those third partis in addition to the internal change management. The IT Service Management Process Engineer will act as the gatekeeper for improvements entering operational support and establish the underpinning procedures and governance in line and collaboration with the other service management team leads. Key Role Deliverables Manage the operation and enhancement of the ITSM tools and the integrations both upstream (capturing environment data and downstream (reporting and analytics) Manage the relationship with the ITSM tool vendors and ensure that Agilisys maximises the value of the tools and their improvement. Work with the service desk and operational teams to review and improve the operation of the ITSM tool Manage customisations and other changes to the ITSM tool chain. Create effective documentation and training material around use of the tools. How will you stand out? An independent and confident individual with the ability to work alone and in a high-pressure environment for long periods. Experience of working with internal business and external stakeholders at all levels. Strong communication skills and the ability to articulate IT change delivery and impact across the business. A good understanding of ITIL Service management roles and documentation – and ideally have experience of Hornbill and ServiceNow Experience with IT support in a corporate environment. A strong understanding of the Project Lifecycle and experience working on complex and multiple simultaneous IT projects. The ability to review and produce reporting. Excellent communication and stakeholder management skills. Evidence of successfully transitioning services from build environments into operation. In-depth knowledge of service delivery life cycles, methodologies, and tools. Ability to identify technical and business risk and effective mitigation planning. Previous experience of working within a Service Transition role. Strong knowledge of project lifecycle, working with project managers in transitioning services into live. Ability to facilitate focused meetings and manage any conflicts to an acceptable resolution, showing agility and the ability to be creative. Excellent written and oral communication skills. Sense of thoroughness and initiative. What we can offer you: This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development. Benefits include: Enhanced Pension Scheme Health Insurance Life Assurance Access to exclusive discounts and offers through the company's "Perks at Work" scheme 25 days annual leave (with the option to buy more) Process Simply submit your CV. We invest in our recruitment process to ensure we attract the very best talent. Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.

Reporting to the Design Lead the Press Tool Design Engineer will be responsible for designing and developing press tool and fixture designs, and implementing improvements to manufacturing and assembly processes.Quality, Innovation, attention to detail, sustainability, competitive enterprise, global capability, unique product, ease of use in all work-related activities. Understand company objectives and strive to meet or exceed the KPIs and metrics.Mechanical design for new projects, turning concepts into cost effective press tool designs.Design single, multi-stage and progression press toolingSub contractor and supplier liaison.Investigate and undertake analysis on how to improve existing press tooling or componentsPreparation of design solutions including CAD models, detailed drawings, assembly drawings, BOM's and related documentation. Dimension and geometrically tolerance part drawings to (BS 8888).Perform essential material stress-strain analysis calculations and DFMEA/PFMEA analysisPlan effectively to ensure projects are delivered on time, to standard and to budgetEvaluating manufacturing processes, researching and developing solutions to increase efficiency, reduce down time, waste and scrap.Ensuring consistent repeatable processes and product qualityProviding manufacturing support and information for all processes.Generating and maintaining product and process data and training.Working and coordinating with members of the Design & technical team.Recent experience, at least 3 + years in a Press Tooling Design Engineer role.Degree/ HND/ HNC in a related field (Mechanical or Manufacturing Engineering).Proficient User of CREO or SOLIDWORKS 3D (CREO Parametric preferred)Able to design pneumatic circuit schematics.Knowledge and experience of material selection.Knowledge of Microsoft Office suite products

Key Responsibilities:Collaborate with customers to agree on feasible product designs that meet customer specifications, utilising standard components wherever possible.Develop new fluid systems, including cooling, fuel, brake, and breather pipe solutions, as well as cooling pump and valve technology.Analyse customer design data and drawings with internal CAD, CAE Engineering, SMEs, Plant Process Engineering, and Sales teams. Confirm and define BOMs, conduct design reviews, feasibility studies, and coordinate DV & PV testing.Lead Program Engineering project deliverables for program gate tasks, ensuring new product launches meet internal and external time and technical expectations.Ensure timely and appropriate Customer System Design Specifications, understanding market requirements and validating them as per IAFT 16949 requirements.Utilise the prototype facility to validate designs and support the coordination of prototype part manufacture to ensure customer vehicle builds are on time.Work with manufacturing divisions to design products for optimal manufacturing capability, providing technical support to plants.Partner with internal and external tooling designers to ensure efficient tooling designs.Collaborate with CAD Engineers to produce and approve internal manufacturing drawings, ensuring PLM releases are fully approved and completed on time.Identify and communicate technical market trends in the automotive business, initiating new Product developments with the Advanced Engineering group.Propose cost reductions through VA/VE analysis.Support sales at customer presentations with technical expertise.Support CS Plant Quality Engineering with any customer quality concerns.A successful Applications Engineer should have:5 years' experience in the automotive industry whether at a Tier 1 / tier 2 in a product component launch role (preferably within Fluid Systems, but not essential).Minimum HND/C in engineering required.Bachelor's/master's degree in engineering preferred.

About GBG GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. Why you should be@GBG Reach The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else. This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. Trust When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else. This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make. The Team The role fits in the IT Support & Operations team within corporate IT, which is part of the global Technology function at GBG, working to ensure that GBG deliver a world-class experience for our team members globally. IT Support & Operations team look after all aspects of corporate IT including support of our team members on the tools that they need daily to successfully carry out their roles. We ensure that services are available for team members to utilise and that such services are the best option available to GBG in terms of quality, performance, and cost. We strive for a timely response whilst providing the best customer experience we can. Specifically, the End User Device Specialist is responsible for the end user device issue and life cycle management, including maintaining the security and compliance of all end user devices, both allocated and shared, such as in meeting. The Role As End User Device Engineer you will work alongside the Digital Workplace Lead to take ownership of GBG’s end user computing and device lifecycle. This will include both hardware and software, and you will be expected to develop internal processes to effectively manage all devices on all MDM’s while maintaining compliance against defined GBG Policies and Procedures including Security and Compliance. In collaboration with our EUD Quality Assurance Engineer, you will also be responsible for ensuring our end user software remains compliant with licensing requirements along with being up to date to maintain our security posture. What you will do: Support for our Digital Workplace Lead Maintain our deployment tools to ensure all software remains compliant and up to date Produce and socialise roadmaps for both hardware & software Ensure our builds meet user and security requirements Deployment of planned and tested software updates globally Maintenance of GBG’s end user security posture Implementation and deployment of new tooling in line with GBG standards Device compliance reporting Develop and implement policy and process relating to end user device management Ongoing assessment and testing of new and emerging technologies in line with the Digital Workplace Lead strategy Take a leading role to continually develop and maintain high quality training guides to aid knowledge share and transfer at all levels in the ITSM function. Produce and maintain high quality user guides for our end users to assist with self-service support in the GBG estate Assist with problem tickets relating to end user devices and work with stakeholders and other technical resources to analyse and identify the root cause and implement the necessary remediation work to resolve them Provide high quality customer centric support to our end users Ensure Our software deployments remains compliant in line with any vendor licensing Maintain communication and collaboration with business teams to ensure key updates are communicated to agreed standards Maintain availability and security operations to agreed standards schedules, keeping systems healthy and secure; and maintain application and service configuration adhering to GBG Change Control process and deployment procedures Expected Behaviours Supporting and Co-operating: supports others and shows respect and positive regard for them in all situations. Puts people first, working effectively with individuals and teams, customers and team members Behaves consistently with clear personal values that complement those of the organisation. Analysing and Interpreting: shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicates well in writing. Organising and Executing: plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service to the agreed standards. Is responsible for achieving the teams committed support KPIs and SLAs. Requirements High level of experience in developing process and policy to meet business needs High level of Experience in maintaining Intune & Jamf deployment tools Excellent report writing skills Good understanding of license and compliance. High level experience in Intune & Jamf configuration and maintenance Excellent troubleshooting skills with a deep understanding of the technologies being supported Experience in providing a best-in-class customer service to end users, including regular meaningful communication Excellent application of technical procedures and maintaining technical knowledge base to rapidly resolve issues Performance driven to ensure business and technology can be evidenced against agreed SLAs and KPIs Proactive / self-starter approach to addressing issues and resolving tickets Ability to work autonomously as well as part of the wider team Good written and oral communication Experience of ITIL operational support working practices Experience of introducing new technologies into service and support Good organisational skills Desirable Skills: MS Windows 7 upwards Powershell Scripting Active Directory/Entra ID Group Policy MAC OS Mobile Phone device management Intune platform administration Jamf platform administration Knowledge of end user software stack (Office, Share point, One Drive) Understanding of security best practice Effective communicator Problem solving Forward thinker to help drive innovation Benefits To find out more As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also check out our career site here. Why not apply and make life@GBG work for you?

Network Engineer Job Req ID: 25562 Posting Date: 7 Nov 2023 Function: Customer Service Location: 1 Braham Street, London, United Kingdom Salary: Competitive + benefits UK based, with occasional travel required to London and Edinburgh If successful you will be required to go through our customers pre employment check this includes a Financial criminal check Why this job matters You will have the opportunity to work in fast paced agile financial services environment Champion Service improvements to continually and consistently improve quality and customer satisfaction with IT services Contribute to our clients vision and strategy What you’ll be doing Able to operate and work within Agile methodologies (Scrum / Kanban) and using industry standard tooling (such as Jira) Communicate and collaborate across multiple disciplines and stakeholders. Develop and operate systems and applications that provide core network services. Participate in service projects, architecture and planning for core network services. Support for network service design and troubleshooting. Identify service and cost improvement opportunities to make platform operations more efficient Contribute to Network Services’ budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan Work collaboratively with the hosting services platform, security and business teams to ensure that NTMS changes are deployed effectively and efficiently Provide escalation support to the Network Operations team as required 3 shifts will cover 7am to 7pm, Monday to Friday. o Early shift – 7am-3pm o Regular shift – 9am-5pm o Late shift – 11am-7pm On-call rotas may be required to cover some out of hours periods (at the individual’s discretion) Out of hours work will be on an overtime basis (at the individual’s discretion). What we are looking for Operate in a flexible DevOps environment as directed by Financial Banking that replaces traditional Operations, Projects and Engineering disciplines Solid customer relationship management – ability to work with all levels Strong people skills – identify and highlight the positives to deliver world class customer service Strong understanding and appreciation of the relationship between BT and our customers Solid grasp of emerging tech cloud-based security elements. Behave as the conscious of the customer whilst protecting the BT and Financial banking brand and driving improvements Tenacious with a strong ability to persuade and influence client and stakeholder relationships Experience of working in the financial and banking sector preferred but not essential F5 Certified Technology Specialist - LTM/ASM (301/303) - Required - GTM/DNS (302) - required - APM (304) - Required Experience of working in complex Network security environment with multiple vendors - Cisco, Checkpoint, F5 - Required Knowledge of ServiceNow - Desirable Experience you would be expected to have Extensive experience of working in complex Network security Incident and problem management experience Experience driving efficiencies in change and incident management Strong communication and collaboration skills, and experience managing by influence A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Vacancy type Current vacancies Profession IT Location London Description This role sits within the Central IT Group and in our 2nd Line Team, reporting into the Group IT Operations Director. You will strengthen a team currently of two, who are both based in our Manchester Studio. You will be working with a lively, warm team of eight in BDP’s largest studio based in London, neighbouring staff from a wide range of BDP’s in-house professions. We take great pride in our work and the foundation we provide to BDP London and beyond. Our London studio is an excellent place to work and has called Clerkenwell home for the last 20+ years; it is home to 400+ staff with social clubs ranging from football to board games. Key responsibility of role: As a 2nd Line Support Engineer, you will be an integral part of BDP’s global IT Operations team and will collaborate with colleagues in London, Manchester, and Toronto. You will work closely with our 1st and 3rd Line Engineers to deliver excellent, proactive support to staff across all BDP Studios, within SLA. Main duties Resolve incidents and requests, across our two current ticketing platforms, within SLA. Offer guidance to 1st Line Engineers to aid initial triage and to ensure customer satisfaction. Escalate issues to the 3rd Line team in a clear, consistent manner. Monitor BDP’s global network using industry standard tooling. Create, update and maintain documentation within our IT knowledge base. Identify recurring issues and ticketing trends, reporting them into the Group IT Operations Director. Provide support to colleagues in other teams within the Central IT Group, ensuring queries are progressed and issues are recorded in our ticketing system. Contribute to the improvement of the IT service we offer, identifying where efficiency can be improved. Assist in the completion of projects, when required, working with our 3rd Line team. The person We are looking for someone with excellent people skills, who can communicate at all levels, work within a team and is happy to share experience and knowledge. Skills required You should have excellent customer service skills and should feel confident asking questions. You will be punctual and an excellent ambassador for IT. Excellent written and verbal communication skills. Excellent ability to work within a team, at times independently, responding to and handling tickets. Strong understanding of both Microsoft Windows desktop and server operating systems. Experience working with Active Directory, Azure Active Directory (Entra), DNS, DHCP, LAN and WAN. ITIL certification is desired, but not essential. An understanding of PowerShell, SSO, automation, phishing, SCIM, application packaging and application deployment are all desirable but are in no way essential. Additional requirements Due to the nature of some of our projects, the successful candidate would be required to undergo a security clearance process and therefore you will be required to have at least 3 years UK residency within the last 5 years. We will also need to confirm your employment/ educational history over the last 3 years to qualify. To apply To apply for this role, please click on the apply button below, you will then need to complete the online application form, please ensure that you attach a copy of your CV, salary expectations and a cover letter that outlines their experience in fulfilling the above job description. BDP is actively fostering an inclusive organisation where people can be themselves and everyone has a sense of belonging. We want our teams to be diverse at every level, reflecting the communities we design for. As designers, we will create spaces for all that promote equity, wellbeing, and participation within the built environment. We actively encourage people from a variety of backgrounds with different skills, professional and life experiences, to join us and help us to achieve our aspirations. We also welcome applications from candidates who wish to work flexibly. BDP is an equal opportunity employer. No agencies or third-party applications will be accepted