Overview of salaries statistics of the profession "Tool Engineer in "

Want to be part of an industry leading team of Service Engineers committed to delivering excellent customer service? Working for an employer with over 150 years of experience in the fuelling industry providing solutions for all legacy and modern-day fuelling needs. This exciting position will provide reactive (Installation/repair) and preventative maintenance to equipment and infrastructure at customer/partner sites within the Retail Fuel industry – both EV and traditional Pump. This position will be remotely based covering the London area. Key duties: Undertake all general servicing of forecourt fuel monitoring, commercial fueling systems and delivery systems – automatic tank gauge and safety monitoring systems, fuel pumps, EV chargers, dispensers and other equipment associated with fuel delivery systems. Planned preventive maintenance work, calibration, and regulatory inspections of all aspects of fueling solutions. To include measuring charging infrastructure performance using appropriate tools and techniques. Commission, maintain, troubleshoot, and repair rapid DC, AC, ultra and HPC EV chargers. To liaise with the EV Service providers helpdesk and remote diagnostic teams. Investigate and undertake fault diagnostics and repairs on customer forecourt sites, ensuring the most cost effective and efficient solutions are implemented to enable chargers/pumps to be fully activated. Qualifications & Experience Experience of maintaining forecourt fuelling equipment is desirable but is not essential as training will be provided. Previous electrical or electronic experience or a willingness and commitment to learn these skills. Previous electro mechanic working experience or ability to grasp this knowledge/concept quickly. Full UK driving licence. What We Offer: Overtime – time and half, double time and allowance as and when required Competitive employer pension contributions Life Assurance – 4 x Cover 25 days holiday Employee Assistance Programme Company van, tooling and uniform/ppe The world depends on Gilbarco Veeder-Root products to stay moving. We are the worldwide technology leader for retail and commercial fueling operations. We continue to evolve as smart cities, urbanization, electrification of vehicles, and advanced vehicle diagnostics drive the industry forward. Offering the broadest range of innovative, integrated solutions in the industry, Gilbarco Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn more about us visit: www.gilbarco.com. Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com.

We are looking for a Commissioning Engineer to be responsible for the commissioning of Residential and Commercial Smoke Venting and Fire Alarm Systems. This would include the commissioning and certification of each project. Training as required would be provided. OVERVIEW You will be required to visit client premises mainly in the London area, with the possibility of nationwide travel and overnight stays. The role requires the commissioning of fire alarm systems and smoke venting systems on a planned installation and emergency call-out basis in line with contracted expectations, so you need to be aware of customer needs. In order to successfully carry out this role you will require an understanding of fan motors, inverters and detection systems and will be able to work to tight deadlines in accordance with project requirements and the ability to safely perform lone working. RESPONSIBILITIES Commissioning of Fire Alarm and AOV systems Inclusion on out of hours call out rota (Currently one week in 8) Administer accurate cause and effects Programming of life safety systems Ability to work from drawings and mark-ups Liaise with Design, Project Management and Maintenance departments Ongoing job role administration inclusive of timesheets, vehicle checklists, expense forms etc. Completion and sign-off of project certification Requirements Previous experience in a Fire Alarm commissioning background to BS5839 standards Knowledge and experience of working with Kentec products is desirable Computer literate Previous experience of working on site Ability to work with multiple discipline projects Supervision skills Decision making ability Time management and organization skills Driving License Benefits Competitive salary dependent on experience Company performance related bonus scheme Company mobile phone with parking apps included Company vehicle with fuel card Company uniform and PPE Company power tools and test equipment Overtime available Company private healthcare Incrementally increasing annual leave, up to 30 days

Date Posted: 2024-04-23 Country: United Kingdom Location: GBR13: Home - Harlow, Essex, Kao One, Kao Park, Harlow, CM17 9NA Position Role Type: Unspecified Location: Harlow (Hybrid - 2/3 days a week in office) #FWS The Raytheon UK Weapons team has a fantastic opportunity for a new engineer to join and assist in delivering complex and high-profile programmes to customers based in the UK. This team works with cutting edge technology and offers the opportunity to contribute to global security whilst offering the opportunity to learn and develop your own skills and knowledge. It also offers excellent opportunities to grow in a challenging and rewarding environment, supported by a fantastic, close-knit multi-functional team. As a result of new contracts, the engineering team is rapidly growing and therefore we are looking for a motivated Embedded Systems Engineer with a background in embedded software systems, system architecture, designing to a set of requirements and with a keen interest in weapon systems. As well as developing within the business, Raytheon UK also encourages its employees to get involved in one of our Employee Resource Groups. These groups are an integral part of our diversity and inclusion journey and a key to maintaining a rich diverse talent base. We also encourage all employees to take advantage of 5 full days of volunteering leave to allow them to focus on social causes that impact their local community. We also support flexible working hours, which can be negotiated to suit both the business and employee to help balance busy lives. The role will be based at Raytheon’s Harlow facility. The successful candidate will have access to professional development opportunities and be part of the growing Defence Business in Raytheon UK, delivering engineering expertise across a wide range of projects to both military and civil customers worldwide. Main Duties: The successful applicant will support the Weapons Team across various programmes (both internally and Customer funded) and will involve the following main duties: Create and manage architectures for complex embedded systems Understand, decompose and verify embedded system requirements Define and perform unit level and sub system level testing for embedded software systems Work alongside our embedded software, firmware and electronic design engineers Generate supporting design documentation and perform regular technical reviews Candidate Requirements: Essential: Experience creating embedded system architectures Experience testing and verifying requirements Ability to program in C/C++ Able to present technical information clearly and concisely to others Demonstrable analytical and problem solving skills An openness to learn and try new techniques Ability to adapt to a dynamic work environment - working independently or with others to overcome obstacles Capable of analysing and reporting on technical data Eligible or holder of current SC security clearance Desirable: Experience using the Vivado and Vitis design tools, or equivalent Experience delivering an embedded system as a product Experience creating hardware system architectures Familiarity with the application of a systems engineering approach across the design and development lifecycle Knowledge of defence engineering / airborne standards Working with Model Based System Engineering tools such as Simulink Weapon systems domain knowledge and/or experience in a similar field Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary ‘Life Assurance’ with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Diversity, Equity & Inclusion At Raytheon UK, we are committed to fostering a workplace that champions diversity, equity, and inclusion (DE&I) as fundamental pillars of our organisational culture. We believe that the diverse backgrounds, perspectives, and experiences of our employees are invaluable assets that drive innovation and excellence in everything we do. In embracing diversity, equity, and inclusion, Raytheon UK strengthens its ability to deliver innovative solutions to complex challenges. We are proud to create a workplace where all individuals can thrive and contribute to the advancement of technology, security, and a better future for all. Our aim is for our employees to produce the best work of their lives so together we build a stronger, more inclusive future. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Date Posted: 2024-04-23 Country: United Kingdom Location: GBR13: Home - Harlow, Essex, Kao One, Kao Park, Harlow, CM17 9NA Position Role Type: Unspecified Location: Harlow (Hybrid - 2/3 days a week in office) #FWS The Raytheon UK Weapons team has a fantastic opportunity for a new engineer to join and assist in delivering complex and high-profile programmes to customers based in the UK. This team works with cutting edge technology and offers the opportunity to contribute to global security whilst offering the opportunity to learn and develop your own skills and knowledge. It also offers excellent opportunities to grow in a challenging and rewarding environment, supported by a fantastic, close-knit multi-functional team. As a result of new contracts, the engineering team is rapidly growing and therefore we are looking for a motivated Embedded Firmware Engineer with a background in embedded Firmware, system architecture, designing to a set of requirements and with a keen interest in weapon systems. As well as developing within the business, Raytheon UK also encourages its employees to get involved in one of our Employee Resource Groups. These groups are an integral part of our diversity and inclusion journey and a key to maintaining a rich diverse talent base. We also encourage all employees to take advantage of 5 full days of volunteering leave to allow them to focus on social causes that impact their local community. We also support flexible working hours, which can be negotiated to suit both the business and employee to help balance busy lives. The role will be based at Raytheon’s Harlow facility. The successful candidate will have access to professional development opportunities and be part of the growing Defence Business in Raytheon UK, delivering engineering expertise across a wide range of projects to both military and civil customers worldwide. Main Duties: The successful applicant will support the Weapons Team across various programmes (both internally and Customer funded) and will involve the following main duties: Create and manage architectures for embedded firmware Understand, decompose and verify embedded firmware requirements Define and perform unit level and sub system level testing for embedded firmware Work alongside our embedded system, software and electronic design engineers Generate supporting design documentation and perform regular technical reviews Candidate Requirements: Essential: Experience creating embedded firmware architectures Experience testing and verifying requirements Experience working with FPGAs and SoC technologies Ability to program in VHDL Able to present technical information clearly and concisely to others Demonstrable analytical and problem solving skills An openness to learn and try new techniques Ability to adapt to a dynamic work environment - working independently or with others to overcome obstacles Capable of analysing and reporting on technical data Eligible or holder of current SC security clearance Desirable: Experience using the Vivado and Vitis design tools, or equivalent Experience working with the Xilinx chip family Experience delivering embedded firmware as part of a product Experience creating embedded system architectures Familiarity with the application of a systems engineering approach across the design and development lifecycle Knowledge of defence engineering / airborne standards Working with Model Based System Engineering tools such as Simulink Weapon systems domain knowledge and/or experience in a similar field Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary ‘Life Assurance’ with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Diversity, Equity & Inclusion At Raytheon UK, we are committed to fostering a workplace that champions diversity, equity, and inclusion (DE&I) as fundamental pillars of our organisational culture. We believe that the diverse backgrounds, perspectives, and experiences of our employees are invaluable assets that drive innovation and excellence in everything we do. In embracing diversity, equity, and inclusion, Raytheon UK strengthens its ability to deliver innovative solutions to complex challenges. We are proud to create a workplace where all individuals can thrive and contribute to the advancement of technology, security, and a better future for all. Our aim is for our employees to produce the best work of their lives so together we build a stronger, more inclusive future. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Field Service Engineer Location: Peterborough , England, United Kingdom, PE4 5HG Company: Chart Industries Ensuring Chart’s Success… As a Field Service Engineer, it will be your responsibility to represent Howden worldwide and collaborate with our diverse pool of clients to provide technical assistance during: overhaul, repair, maintenance, fault finding and installation and commissioning of steam turbines, reciprocating gas compressors and gearboxes. You will also provide a full engineering service support for our customers and develop and manage exceptional customer relationships through excellence in terms of technical capability and also through personal interaction with customers. This an international role and will require you to travel. Howden are a global engineering business who focus on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling and have over a century of experience in doing so. What Your Day-to-Day Activities Will Be… As a Field Service Engineer, you will provide worldwide onsite technical assistance to customers during: overhaul, repair, maintenance, fault finding and installation and commissioning of steam turbines, reciprocating gas compressors and gearboxes. You will also provide a full engineering service support for our customers, and develop and manage exceptional customer relationships through excellence in terms of technical capability and also through personal interaction with customers. Overhaul, repair, maintain Howden steam turbines and gas compressors and gearboxes To deliver a very high technical and professional level of service to our customers, with significant focus on safety and quality. The aim is to achieve on time in full, to schedule and right first time Provide detailed Site Reports to the required standard that among other things highlight actions which may need to be taken and seek opportunities for improvement Supervise the activities of Company or Customer supplied Technicians, be responsible for their day-to-day safety requirements, site activities and discipline Follow health and safety at work procedures and complete required Risk Assessments Your Professional Experience Should Be… Knowledge of site maintenance and repair of Steam Turbines and Reciprocating Compressors Develop and manage good customer relationships through the provision of professional customer management Demonstrable experience and a strong focus on health and safety Ability to supervise others at site during complex installation, commissioning and maintenance activities Ability to work as part of a team or as an individual Experienced working on international assignments including where English is not the main language Proficient in Microsoft Office products and able to produce detailed written technical documents including but not limited to risk assessments, site reports, root cause analysis of failures, method statements, scopes of work and project plans Desirable skills, knowledge and behaviours Knowledge of site installation and commissioning of Steam Turbines Training to be provided if required Knowledge of site installation and commissioning of Reciprocating Compressors Training to be provided if required. Knowledge of site maintenance and repair of Gearboxes Training to be provided if required Previous experience working offshore Chart is an equal opportunity employer... A flexible and supportive work environment. A competitive salary. Working-away-from-home allowance Generous holiday entitlement package. Howden Pension Plan with Scottish Widows. Healthcare cash plan with Healthshield. Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing. Group Life Assurance plan at 3x salary. Group Income Protection plan. Opportunity to be involved in our ESG ‘Bright Future’ initiatives – STEM ambassador & volunteering. Dedicated Help@Hand Service – Free Counselling, Physiotherapy, financial support etc. Training & Development Opportunities. Enhanced Maternity, Paternity, shared parental and adoption leave pay. Need an Accommodation... Need an accommodation with your job application or recruitment process ? Let us know! Chart Industries welcomes qualified individuals with disabilities and provides reasonable accommodations for the hiring process. Don't hesitate to contact the [Human Resources Department] at 770-721-8838 or [email protected] to discuss your needs.

VACANCY: Quality Engineer LOCATION: Rotherham, S60 (Close to Meadowhall, Sheffield) ABOUT US: MTL Advanced is a Yorkshire-based steel engineering and manufacturing company operating from a 300,000 sq. ft. facility in Rotherham. We have invested in an extensive range of technology and equipment and provide services to a range of OEM’s from leading industries including defence, security, construction, quarrying, recycling and rail. Our inhouse capabilities include, large format Laser Cutting and Press Braking, CNC Precision Machining, Fabrication & Welding, Shot Blasting, Painting and final Assembly. Reporting to the Quality, Health and Safety Manager, we are looking for a resilient Quality Engineer to join this vital team. You will lead quality-related improvements through quality improvement initiatives and the non-conformance system. Your responsibilities will include identifying root causes of quality issues, working collaboratively with the production team to implement corrective actions, and establishing an effective audit program within the manufacturing facility. You must be an excellent communicator and presenter, capable of liaising with and influencing key personnel and relevant department heads. We are looking for future colleagues who are ambitious and who thrive on accomplishments created by strong individuals within a team environment. Our offices and workstations are open plan, our approach is collaborative. ABOUT THE ROLE: · Review of ISIR and FAIR reports prior to submission · First point of contact for internal quality concerns · Investigate Non-conformances, both internal and external and implement CAPA measures · Compilation and submission of PPAP documents as requested by customers · Provide inspection support as required (Absence/ Workload) · Review and approval of concessions prior to submission to customers · Conduct daily QA audits · Conduct and lead 8D investigation reports issued by QHSE Manager · Development of process controls for specific processes · Generate Supplier Corrective Action Reports (SCAR’s) follow up to ensure effective CAPA are implemented ABOUT YOU: · Recent / relevant experience in a similar Quality role within metal fabrication / engineering · Demonstrable understanding of quality management principles, methodologies and core tools · Precision in reading and interpreting engineering drawings and technical documents · Highly motivated, proactive, team-orientated and outcomes driven · A flexible approach to be able to adapt to changing and challenging requirements · Strong problem-solving skills and the ability to generate innovative concepts and ideas · Excellent interpersonal and communication skills with the ability to communicate at all levels · Ability to remain focused on Quality and consistently reiterate its importance to others WHAT WE OFFER: · A culture of shared values, goals, attitudes and business growth · Competitive salary · 33 days holiday (including statutory Public Holidays) · Secure onsite free parking · Life Assurance plan (Death in Service) · Monthly Prize Draw · Company pension plan · Reduce gym membership · Healthcare Scheme · Colleague Referral Programme: we pay you for successfully referring people to join our team · Companywide initiatives to share in our future success · A blend of training to support your career development WORKING HOURS: Monday - Friday · Monday – Thursday 0800-1700 · Friday 0800-1600 (Finish at 1330 every other Friday) We know that our people are the most important asset to MTL Advanced, and we are looking for skilled, passionate and driven professionals to work with our inspirational leaders, promote our culture and enable change. With expertise across the manufacturing industry and a leading UK facility, innovation and investment make MTL a great choice for your career. APPLY NOW - Please send your up-to-date CV to [email protected] Job Types: Full-time, Permanent Application question(s): Please detail your salary expectations.... Have you been referred by a current MTL Advanced employee? Please detail.... Do you have previous quality engineering experience in a metal engineering manufacturing environment? Please detail.... Work Location: In person

We are seeking a Design Engineer to join a team in Galway or Limerick. The ideal candidate will hold a minimum Level 8 Honours Degree in Civil/Structural Engineering or an equivalent qualification, along with 2 to 6 years of relevant experience. This role provides a unique opportunity to work on diverse engineering projects while receiving mentorship from senior staff to enhance your skills and professional growth.Requirements:Level 8 Honours Degree in Civil/Structural Engineering or equivalent qualification.2 to 6 years of experience in civil or structural engineering design.Proficiency in AutoCAD 2D, with an aptitude for AutoCAD 3D and Building Information Modelling (e.g., Autodesk Revit).Familiarity with construction contracts, particularly PWMF Forms of Contract.Knowledge of software packages such as Microsoft Project, MicroDrainage, and GIS tools (e.g., ArcGIS, MapInfo).Strong written and verbal communication skills in English.Responsibilities:Collaborate with the Project Manager to deliver high-quality designs while liaising with clients.Review documents and designs prepared by Graduate Engineers to ensure accuracy and compliance.Prepare and review preliminary designs and reports using various computer applications, followed by detailed design drawings and specifications.Oversee the procurement of site investigation, building, and civil engineering contracts.Assist Project Managers in preparing tender documents and conducting tender assessments.Administer construction contracts to ensure design requirements, project schedules, and budgets are met.Take direction from Line Managers and collaborate with senior project team members to achieve project objectives.This position offers an exciting opportunity to contribute to significant engineering projects while advancing your career in a supportive environment. If you are a motivated professional looking to grow your expertise, we encourage you to apply.

We are seeking a motivated Design Engineer to join a Roads and Transportation Division. This role offers the flexibility to be based at any of the office locations (Limerick, Galway, castlebar, Dublin) with hybrid working options. The ideal candidate will hold a Level 8 Honours Degree in Civil/Transport Engineering or a related field, with 2 to 6 years of relevant experience. You will contribute to diverse transportation projects, working closely with senior staff and clients to deliver high-quality engineering solutions.Requirements:Level 8 Honours Degree in Civil/Transport Engineering or equivalent.2 to 6 years of experience in transportation and road design.Proficiency in AutoCAD 2D and/or AutoCAD 3D.Expertise in PICADY, ARCADY, and LinSig software.Strong problem-solving skills and data analysis capabilities.Excellent written and verbal communication skills in English.Experience with Microsoft Office Suite.Responsibilities:Collaborate with the Project Manager to deliver project deliverables and liaise with clients.Engage with Local Authorities and stakeholders to ensure project compliance and stakeholder satisfaction.Review and provide feedback on documents and designs prepared by Graduate Engineers.Prepare comprehensive Traffic and Mobility Reports.Work effectively within a multidisciplinary team, managing sub-consultants as required.Conduct transport modelling and apply engineering principles to solve complex problems.Follow instructions from Line Managers and senior project team members, ensuring alignment with project objectives and timelines.This role presents an exciting opportunity to grow within a dynamic team while contributing to impactful transportation projects. If you are an enthusiastic professional with a passion for road and transport engineering, we encourage you to apply.

We are seeking an experienced Onshore HV Cable Engineer to join a team in Ireland, with positions available in Dublin, Cork, Galway, and Dundalk. This role involves providing technical expertise in the design, routing, and installation of high-voltage cables for HVDC and HVAC interconnectors, as well as offshore windfarm projects. The successful candidate will contribute to a range of challenging projects, including the development of cable burial route risk assessments and the optimization of cable protection systems for subsea applications. This position offers the opportunity to work on cutting-edge projects within the energy sector and to contribute to the transition towards renewable energy.Requirements:Relevant experience in HV cable engineering.Electrical/electronic/power engineering qualification (HNC, HND, BSc/BEng, MSc/MEng).Professional qualification in Electrical Engineering (CEng or working towards chartership).Proficiency in software tools for cable analysis (e.g., Cymcap, Cableizer, COMSOL).Strong written and verbal communication skills, with experience in creating and presenting technical reports.Ability to lead technical discussions with clients and understand customer requirements.Knowledge of HVAC and HVDC transmission principles and power systems.Ability to work under pressure while ensuring safety, quality, and engineering integrity.Willingness to participate in professional bodies such as CIGRE and IET.Responsibilities:Provide technical expertise for bids and proposals, and represent the company in client meetings.Perform HVDC/HVAC cable calculations and develop cable burial route risk assessments, landfall, and cable protection systems.Gather and analyze engineering data, generating detailed cable reports.Develop detailed engineering designs for HVAC/HVDC, IAC, and export cables, including static and dynamic systems.Propose solutions to engineering challenges, modifying standard procedures as needed.Review and optimize design, routing, installation, commissioning, and decommissioning solutions.Collaborate with clients to understand and address their technical requirements.This role offers an exciting opportunity to work on high-profile energy projects, contributing to the development of sustainable infrastructure in Ireland.

What you will do Do you have experience in routing and switching or firewalls? If so, then we have an excellent opportunity for you in our Manchester team! You will support the network for Customer Monitoring Centre in cooperation with our global team providing support for the organisation’s production network infrastructure. How you will do it Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Troubleshooting and fault isolation to restore service when necessary. Problem Management Solutions for Incident Management from Case Study Evaluations. This includes the development of the related root cause flow charts and troubleshooting procedures that streamline the time required to isolate faults and restore service. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing proactive routines to ensure optimal network health, understands the service and its dependencies, and the staff can perform established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Responsible for the documentation and topology maps for all network components Process Improvement Specific tasks assigned by management to deliver operational support improvements to a technology, process, tool, or service. What we look for Required Experience in Network Engineering or Operations Configuration and diagnostic experience with Routing and Switching or Firewall Experience with Cisco LAN, WAN or VPN Working knowledge of network features and protocols, for example TCP/IP V4/V6, spanning tree, BGP , ARP, CDP, EIGRP, OSPF, VTP, Etherchannel, 802.1Q trunking, HSRP, QoS, RADIUS/TACACS+ or SSL Knowledge of Carrier Services such as WAN Circuits, MPLS, VPNS, VRFs, Ethernet or Broadband Preferred Knowledge of networking infrastructure suppliers and service offerings such as Cisco, F5 Networks, Zscaler, Avaya, Meraki, SDWAN, or Cloud Networking Firewall experience with Cisco ASA, Fortinet, or Palo Alto Experience with WLAN technologies or load balancers Certifications CCNA, CCDA or similar Our culture At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun. We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work. #LI-Hybrid #LI-BB1

Date : 01/09/2023 ABOUT THE ROLE Black & White Engineering (B&W) is a leading MEP design consultancy. Launched in the UAE in 2007, we became an independent company in 2014 and are now a true global consultancy with offices in Europe, Middle East, Asia, and Australia. Our engineering expertise reaches across all sectors of the construction industry, providing pragmatic and practical design solutions to ensure our projects are spatially and operationally efficient. Our design process fully considers the installation and maintenance practicalities on site. Due to the continued growth of our business, we are looking to recruit an IT Support Engineer to join the team in our Manchester office. The successful candidate will assist with the smooth running of the IT infrastructure and will be part of a robust team that provide support across the business, ensuring hardware and software issues are resolved promptly and effectively. RESPONSIBILITIES Provides timely communication to users on the status of their service requests and incidents Applies appropriate application maintenance, support, and incident management processes and procedures to support and maintain IT applications, and investigates and resolves IT application-related incidents Provides support to users in resolving IT application-related incidents, service requests, and problems in a timely and efficient manner in line with business requirements Prioritises and schedules assigned support activities and tasks Liaises with third-party suppliers of solutions in support of IT application-related incidents and ensures problems are resolved in a timely and professional manner Provides first-line support for business applications and support of associated business software Supports the development of applications under the supervision of the Group IT Manager Designs, tests, and modifies management reports using existing tools Maintains IT application support technical documentation Polices IT policies and procedures to ensure compliance with ISO 27001 Monitors hardware and software inventory, ensuring that only approved/licenced devices and software are used Carries out ad hoc duties as required by the Group IT Manager Implements a global IT strategy at a regional level QUALIFICATIONS Knowledge of server-based hardware (e.g., Dell, HP) Microsoft Windows desktop, server OS, and virtual environment administration Understanding of and experience with Incident/Request/Problem ITIL principles End-user compute support across all locations Excellent knowledge of the Microsoft Cloud stack, including Azure Cloud, Azure AD, M365 product suite, with a particular focus on Exchange online and SharePoint administration Experience in the implementation and management of networks, Wi-Fi, and enterprise firewall solutions across a wide range of vendors Can display a strong understanding of Microsoft Defender suite for endpoints (Intune), AIP, DLP, and Cloud Security Knowledge of enterprise backup solutions (e.g., Veeam, Azure Backup) Implement and maintain Cloud and on-prem storage solutions Experience with monitoring solutions, utilising traffic analyzer, NetFlow collectors, and capacity management tools Thorough understanding of Threat Prevention and Detection technologies, along with Malware Detection and Remediation technologies Experience in the following areas: SIEM, Azure Sentinel, Vulnerability Intelligence: Qualys, Tenable IO or Nessus – Windows patch management, third-party application patch management tools Knowledge of Information Security Management frameworks such as ISO 27001, NIST Cybersecurity, CIS Controls; understanding of the policies and processes required for compliance Experience with the set-up and support of Secure Email Gateway and Email archiving systems Experience with the Autodesk product suite would be an advantage Skills and attributes: Good organisational and time management skills Presentable, with good customer facing skills Excellent written and verbal communication skills, and can provide comprehensive documentation Ability to plan and prioritise workload Ad hoc travel required to other UK Black & White offices OUR VALUES Accountability: Everyone is accountable. Integrity: We are straight-talking, respectful, and fair. Simplicity: Both in our approach and solutions. Supportive: We are approachable, inclusive, and we recognise success. Quality: We strive to get it right first time, every time. OUR BENEFITS 25 days holiday + Bank Holidays 7% matched pension contribution Annual discretionary bonus scheme Private healthcare Life insurance Critical illness coverage

Title: IT Service Management Process Engineer The role of the IT Service Management Process Engineer is to manage, govern and improve the processes, products and integration of the ITSM toolset deployed within Agilisys and our clients' environments. The role will define the behaviour of these systems and prioritise development and enhancements to align with existing commitments to internal and external stakeholders. Location: North West Preferred, Flexible UK, (Hybrid - there may on occasion be an element of travel within the UK and overnight stays can be expected) The way we work reflects the values at the heart of our business: Partnership, we become one team and family with organisations, helping them to navigate change and stay agile. Integrity, our people really care, going beyond the brief to make change happen for organisations and citizens. Innovation, we bring together the right technologies and services to design solutions that work. Passion, we are passionate about — and dedicated to — public services and improving people's lives. How will you spend your days? Reporting to the Head of Strategy & Design, you will work collaboratively with relevant stakeholders to implement ITSM changes successfully, managing the pipeline of IT change ensuring stakeholder engagement and minimising the potential for a negative impact to IT Shared Services. The role is responsible for governing and coordinating key aspects of requests for improvement to the ITSM tooling and processes and the contractual obligations to the clients and manage this through the whole development and operational lifecycle. The role will also own the relationship with the ITSM tool vendors and manage enhancements and updates from those third partis in addition to the internal change management. The IT Service Management Process Engineer will act as the gatekeeper for improvements entering operational support and establish the underpinning procedures and governance in line and collaboration with the other service management team leads. Key Role Deliverables Manage the operation and enhancement of the ITSM tools and the integrations both upstream (capturing environment data and downstream (reporting and analytics) Manage the relationship with the ITSM tool vendors and ensure that Agilisys maximises the value of the tools and their improvement. Work with the service desk and operational teams to review and improve the operation of the ITSM tool Manage customisations and other changes to the ITSM tool chain. Create effective documentation and training material around use of the tools. How will you stand out? An independent and confident individual with the ability to work alone and in a high-pressure environment for long periods. Experience of working with internal business and external stakeholders at all levels. Strong communication skills and the ability to articulate IT change delivery and impact across the business. A good understanding of ITIL Service management roles and documentation – and ideally have experience of Hornbill and ServiceNow Experience with IT support in a corporate environment. A strong understanding of the Project Lifecycle and experience working on complex and multiple simultaneous IT projects. The ability to review and produce reporting. Excellent communication and stakeholder management skills. Evidence of successfully transitioning services from build environments into operation. In-depth knowledge of service delivery life cycles, methodologies, and tools. Ability to identify technical and business risk and effective mitigation planning. Previous experience of working within a Service Transition role. Strong knowledge of project lifecycle, working with project managers in transitioning services into live. Ability to facilitate focused meetings and manage any conflicts to an acceptable resolution, showing agility and the ability to be creative. Excellent written and oral communication skills. Sense of thoroughness and initiative. What we can offer you: This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development. Benefits include: Enhanced Pension Scheme Health Insurance Life Assurance Access to exclusive discounts and offers through the company's "Perks at Work" scheme 25 days annual leave (with the option to buy more) Process Simply submit your CV. We invest in our recruitment process to ensure we attract the very best talent. Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.

Network Engineer Location: Manchester Competitive Salary & Package (Dependent on Experience) Career Level: Senior Analyst or Consultant Flexibility and mobility are required to deliver this to deliver the first-class services we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: You be required to perform “Business as usual” or Project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This may either be based from a multi-client delivery centre or at client sites for extended period of times when required. In our team we are seeking an experienced Network Engineer with: Solid grasp of network routing and switching, especially in CISCO technologies Working knowledge of networking protocols and an understanding of EIGRP, BGP, and IP multicast. Management of LAN/WAN and Wireless LAN environments including device protocols and communication standards, such as Cisco or Fortinet Administration of Firewall systems such as FortiGate, Palo Alto Juniper, Checkpoint or Cisco Knowledge of Load balancer solutions VPN and Remote Access solutions Associate level Network certification (CC, JNCIA or equivalent) Solid understanding of Implementing and supporting large corporate or data centre networks preferably in a multi-client, service provider environment. Eligibility for UK Government security clearance As a Network Engineer, you will: Solve network connectivity incidents (this includes routing, switching and security). Build, configure and maintain network infrastructures as per standard methodologies Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes. Undertake necessary trainings and certifications on latest technologies. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Applications for this will close on 31/08/2023 We are looking for experience in the following skills: Preparing low-level network designs in line with high level designs specified by Network Architects. Management of Network Security appliances (example: Next Gen Firewalls with UTM) Creating, maintaining, and reviewing operational and technical design documentation. Analysis of network performance statistics using a variety of tools. Strong incident fault finding skills and experience. Network monitoring and alerting Set yourself apart: Knowledge of LAN/WAN & Wireless LAN across multiple vendor technologies Knowledge of Public Cloud and connectivity (Desirable) Professional level Network certification (CCNP, JNCIS, PCNSE or equivalent) Ability to develop network automation through use of scripts e.g. Python (Desirable)

Job Title: Process Engineer Location: Leeds Factory JOB PURPOSE The purpose of this role is to ensure that through the manufacturing process, products are manufactured that meet customer requirements. The process engineer manages the process parameters of the manufacturing process, making sure that there are no deviations and so ensuring the stability of the process. This engineer is the contact with R&D, Quality, Equipment suppliers and with Safety and Environment departments to define the ideal working conditions of the process in a way that the product will be produced under the expected specifications with a stable process which will be safe for the people and the environment. After defining all needed parameters, the process engineer will build the operating procedures and organize the workplaces to make sure that the production team can meet the expected performance maintaining the expected quality standard. In many situations, the operating procedures, focusing on keeping the defined parameters under the specification limits, will be executed by maintenance teams. RESPONSIBILITIES To develop and define and maintain the optimum process parameters to ensure the maximum efficiency of equipment and production in accordance with the quality standards set by the company and the technical conditions. Process map the product transformation points of your Business Unit Machines To develop and maintain instructions and standard operating procedures for production operators. To evaluate the causes of process failure, loss of packaging materials, raw materials and finished products as well as poor quality products or incidents in quality. Takes part in the development of measures to prevent and eliminate them in the production process, as well as in consideration of incoming complaints for products with the department Quality assurance. To introduce proposals for the introduction of advanced technological processes, types of equipment and technological equipment, automation equipment, optimal production modes for products. To participate in developing of process sheets and changeover matrixes To make proposals on the organization of workplaces to reduce labour costs and improve sanitation and hygiene. To propose production technology improvement. To participate in projects to upgrade existing equipment, as well as purchase new ones working alongside the Project Engineer (EEM). To participate with P+I Leader in conducting trial and industrial tests of new types of packaging materials, raw materials and finished products. To participate in improvement projects, study WCM tools and apply them in practice in improvement projects. To participate in the HACCP program, develops measures to reduce risks and guarantee consumer safety in the unit. To monitor the standards of the state of production and auxiliary equipment. To identify the causes of equipment malfunctions or defects. If necessary, take part in the repair, installation, dismantling, testing and adjustment of particularly complex units of equipment (units and machines) in cooperation with maintenance. The training of production operators and engineers. Participate in the annual certification of production operators. To develop and maintain a reporting system and working documentation regarding the production process functionality. To develop and support production team to create and update WCM activity boards. Advise and support, in cooperation with WCM coordinator, production staff on the application of WCM techniques. Participate in conducting internal meetings aimed at developing measures to prevent and eliminate non-conformities and reduce losses. SAFETY AND THE ENVIRONMENT: Accountable for ensuring the raising of unsafe acts and unsafe conditions forms Undertake safety and environment training as defined by the SHE team (e.g. IOSH) Understand the importance of Process Safety Systems (especially in aerosol manufacturing) and develop the appropriate skill (e.g. Process Safety Management training) to become fully operational Understand and enforce site safety policies & rules ALL ABOUT YOU Essential Criteria Computer literacy Effective communicator & strong team member Effective written, verbal and presentational communication skills Strong technical knowledge across the site’s processes & lines Excellent analytical skills Strongly driven by a safety culture Engineering qualification or Time Served Mechanical Engineer with recognised Mechnical Engineering Qualification (NVQ Level 3 or quivalent) Understanding of FI and Quality tools and processes Some experience in statistics & process control tools desirable Experience of mechanical drawings and Global Product Specification Non essential criteria/ experience PDCA 5W+1H 4M analysis Quality Control & improvement Impact of human errors on quality Control plan Product Characteristics and Identification of Critical Items Attribute and Variable characteristics Classification of Characteristics Correlation of Process Parameters with Product characteristics Process capability Control Charts Determination of Process Capability from a Control Chart Analysis Statistical Control and its Effect on Process Capability Frequency Distribution and Histogram Link between Maintenance and Quality Attributes Data Analysis Methods of Error-Proofing and Full-Proofing Basic Statistical Methods Design and Analysis of Experiments Personal Qualities Self-motivated, positive attitude Good team worker Proven record of operational improvement across Demonstrated ability of teaching/coaching basic problem-solving tools at all levels NOTES About Unilever Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’ What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We want to push boundaries, and have the flexibility needed to keep adapting in an ever-changing, more dynamic world. This means giving full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your hiring journey, we are happy to support requests for reasonable adjustments, to improve your recruitment experience. To find out more, including more information about our Employee Resource Groups, please click here. Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate. How is Unilever tackling this? Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. What can I do? If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!

Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves! We change lives by making it simple to switch and save money. So, when it comes to getting a better deal, it’s never been more blindingly obvious why you would choose Compare the Market. We’d love you to be part of our journey. At Compare the Market our Data Engineering team is at the heart of everything that we do. The team manages and works on multiple streams and projects that have a high impact and importance for the business. This role will sit within our Data Engineering Hub team, which is split into multiple teams. We are a platform team that focuses on building modern data capabilities, operational excellence, and supporting others when working with our extensive data platform and streaming architecture. As a Staff Engineer for Compare the Market, you will assume a key position providing architectural expertise and guidance that enables the vision of the overall solution to be delivered. You will use your knowledge of the architectural configuration of your product area to influence decisions about what tools and technologies will enhance our service offering. This is a technical role, your enthusiasm for exploring new technology and tools will be valued in this team along with your desire to guide others. You will have a deep understanding of the services in your area of the business and how you contribute to the customer success and positive commercial outcomes. You will ensure that we maintain our standards of engineering excellence, both within your business area and as part of a community of engineering, contributing to CtM wide standards, processes, and tools. Everyone is welcome. We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace, and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you. This means we’re excited to hear from people with a range of skills, experiences, and ideas. We don’t expect you to tick all the boxes but would love you to hear what makes you great for this role. What we want to see from you: As an experienced individual, you will be able to demonstrate involvement in the delivery of applications that underpin business or consumer facing products, and the part you played in improving their quality. Has a broad impact across teams in their domain, raises the bar for engineering excellence across those teams. Creates alignment across teams in their domain ensuring that best practice and architectural decisions are well understood within the domain. Capable of setting short to medium term strategies for our services and products, creating designs and roadmaps to communicate and plan change over time in a domain’s estate. Is able to align key stakeholders with these strategies. Provides direction, advice, and guidance on the approach to delivering services and products. Collaborates with and guides other engineers in assessing and evaluating new technologies within the domain. Reduces complexity within our software, processes, and tools. Advocate of engineering excellence within the domain, contributes to technological wide engineering standards, processes and tools. Contributes to the assessment and adoption of standards, processes and tools across the whole of CtM Provides technical input into planning and business case definitions. Takes a risk-based approach to decision making, guides other engineers in taking the same approach, makes sure that our risk controls are considered when delivering software. Understands the regulatory framework in which CtM operates and how it applies to their role and other engineering roles. Essential Skills: Strong experience in Data Engineering. Experience working closely with engineering teams, setting a technical vision and working together to achieve it. Proven experience of making technical and architectural decisions that meet customer and commercial needs. Self-starter, strong influencing, and negotiation skills, able to manage non-technical and technical stakeholder relationships. Desirable Skills: Advocate of lean principles, keen to code and perform research and development into new technologies. Active learner, keeping up to date with developments in your technical and professional area of expertise. Structured approach to governance and standards and eagerness to further engineering excellence at CtM Experience with Streaming technologies in particular Kafka, is an advantage. Our people bring our purpose to life. We champion a culture of innovation and challenge. We have over 300 tech experts across our teams all using the latest tools and technologies including Docker, Kubernetes, AWS, Kafka, Java, Scala, Python, .Net Core, Node.js and MongoDB. There’s something for everyone. We’re a place of opportunity. You’ll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people. And then there’s our benefits. For us, it’s not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing, and CSR days, we’ve pretty much got you covered! 'We are committed to offering equal chances to you throughout the application process, so if you require any special adjustments to be made, please let us know. We will work with you to make any appropriate arrangements.’ #LI-JW1

As a Senior Sales Engineer, you will be the primary contact for customers, driving sales of pumps, seals, and related services. Your role includes maintaining relationships with key customers, understanding market trends, and collaborating with internal teams to meet customer needs and exceed sales targets.Key Responsibilities:Promote and sell products, including new pumps, seals, and repair services.Drive bookings to meet or exceed targets.Maintain regular communication with key customers to ensure high levels of service.Develop and implement marketing plans aligned with regional sales objectives.Address customer concerns, including proposals, deliveries, and warranty claims.Educate customers on product features and benefits using marketing materials.Collaborate with internal teams to ensure customer satisfaction.Demonstrate financial acumen in discussing ROI and supporting solution selling.The Senior Sales Engineer will have:Engineering or Trade Qualifications preferred.Minimum 5 years of experience with rotating equipment.Sales experience with pumps and mechanical seals .Strong communication and customer service skills.Ability to work independently and as part of a team.Proficient in Microsoft Office, Excel, and PowerPoint.Strong problem-solving skills and technical expertise.

IT FIELD ENGINEER30K TO 34K BASIC PLUS BENEFITS AND FULLY EXPENSED VAN INC FUELHOME BASED COVERING NORTH MANCHESTER AND SURROUNDSOur client is a leading provider of IT Support Solutions within the Education sector. Established for many years they are hugely successful and respected in the sector helping schools achieve their best standards of learning and development through technology. We are now looking IT Support Engineer to join the team. Experienced in 1st and 2nd line IT support we are looking for someone that has experience of working onsite with clients, great communication skills as well as the technical IT support engineer knowledge. The company are superb to work for and provide a great environment and culture with great training and development opportunities.Main Responsibilities as IT Field Engineer Based from home looking after your portfolio of schools Providing a planned and reactive service to your sites across all of their IT Support needs Installing, maintaining a range of software, hardware and accessories including interactive whiteboards and learning tools Maintaining and developing excellent client relationships Handling all technical IT support problems and issues that may arise Devising plans with the client to ensure continuity of service and best use of budgets Liaising with multiple contacts for different departments across siteMain Skills A background in 1st, 2nd line IT support, ideally with field experience Corporate or education sector experience Possess great communication skills and an ability to build client relationships effectively Technical knowledge of: Windows Server 2008 – 2016 Assisting with managing Active Directory environments and using Group Policy in an environment of 30+ devices DNS, DHCP, and the TCP/IP suite WDS, MDT, or other imaging tools (both creating and deploying images) Windows 7 – 10 Office 365“Serata Search are operating as an employment agency”Job Types: Permanent, Full-timeSalary: £30,000.00-£34,000.00 per yearBenefits: Casual dress Company car Company events Company pension Free or subsidised travel Work from homeSchedule: Monday to Friday No weekendsLicence/Certification: Driving Licence (required)Work authorisation: United Kingdom (required)Work Location: On the roadReference ID: 056787

Helpdesk Engineer Contract Type: Full Time Location: Huddersfield - West Yorkshire Industry: Engineering, Manufacturing, and Technology Contact Name: Nathan France Contact Email: [email protected] Contact Phone: 0121 236 1662 Date Published: 01-Oct-2023 A helpdesk engineer is required for a hugely successful, global OEM of CNC machine tools here in the UK. Based at the head office, you’ll be responsible for dealing with incoming enquiries from customers, with full focus on customer experience and engagement, to ensure customer-reported machine faults or technical support advice are actioned immediately. With a reputation for exceptional quality and reliability, their machine tools are globally recognised. They have a strong network of engineers across the UK, along with additional technical support staff who possess a wealth of knowledge on the machine tool products, coupled with an amazing work culture which sees you as part of the family all working towards the same goal. Benefits include a competitive basic salary of up to £40K dependant on experience, company pension, life assurance, 33 days holiday, extensive ongoing training, and career progression. Responsibilities for the helpdesk engineer include - Quick response to incoming queries from customers via phone and email Investigating machine faults, error and alarm codes to understand the nature of the fault, and to decide the best course of action Scheduling of annual service visits with the end customer Providing accurate quotes for service and inspection requirements to the customer Ensuring that customer satisfaction is upheld at all times when dealing with incoming queries Using the in house CRM system to correctly raise, process and clear off tickets, as well as using other internal documents and spreadsheets You’ll be working within an already established team of engineers who possess a wealth of knowledge on the machine tools both mechanically and electrically, collaborating and working towards the same goal. Being able to work effectively with colleagues, as well as representing the company whilst dealing with customers is essential. To be successful as helpdesk engineer, were looking for the following skills and experience - Previous experience in a similar helpdesk function, or a skilled electrical service engineer with a knowledge of CNC machine tools Ability to deal with multiple customer queries, whilst maintaining a high level of professionalism and customer service A knowledge of CNC machine tools, or be able to demonstrate a strong background electrically in order to diagnose faults and errors. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

The 3rd line Telecoms Engineer will be:Providing exceptional 3rd line technical support to customers over phone, email, or ticketing systemsUndertaking a proactive approach to identify and prevent technical issues by regularly monitoring the customer's systemsMaintaining exceptional product knowledge of the telecoms portfolio, keeping up to date with industry standardsRunning diagnostics and troubleshooting complex technical issuesMaintaining documentation of technical issues and resolutions, ensuring that it is kept up to date and accurateCompleting root-cause analysis and providing recommendations to solve identified problemsIdentifying trends in technical issues and proactively recommending solutions to mitigate themProviding on-site support to customers, as requiredTaking part in a out of hours support rotaManaging priority escalations in a customer facing environmentThe successful 3rd line Telecoms Engineer should have:3rd line exposure on Mitel productsExtensive experience with MiVoice Business, MiContact Center (IVR, Multimedia) MiCollab, MBG (teleworker, SIP)Exceptional understanding of SIP signalling, capture and diagnosis, QOS tagging and VoIP signallingExposure to a range of tools/products such as: Mitel, 3CX, Unify, NuPoint Messenger, MS Teams, Redbox Call Recorder, ASC Call Recorder, 8X8 (UCaaS, CCaaS), Audio Codes & Five9 Contact CenterStrong communication skills. Well presented with a flexible positive attitude with good proactive problem-solving skills.Be customer centric, focus on relationship building. Full clean Driving Licence

Perform routine asset maintenanceIdentify and address potential asset issuesDocument maintenance actions and keep comprehensive recordsContribute to the implementation of preventative maintenance proceduresCollaborate effectively with the team to enhance efficiencyParticipate in continuous improvement activitiesLiaise with suppliers and for parts replacement and equipmentRelevant technical qualifications in Engineering or a related field.Practical knowledge of mechanical and electrical systems.Proficiency in using maintenance tools and diagnostic equipment.Strong problem-solving skills with a keen eye for detail.An understanding of health and safety regulations within the Industrial / Manufacturing environment.Excellent communication skills to liaise effectively with team members.