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Overview of salaries statistics of the profession "Social Services Manager in "

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Overview of salaries statistics of the profession "Social Services Manager in "

19 750 £ Average monthly salary

Average salary in the last 12 months: "Social Services Manager in "

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Social Services Manager in .

Distribution of vacancy "Social Services Manager" by regions

Currency: GBP
As you can see on the diagramm in the most numerous number of vacancies of Social Services Manager Job are opened in . In the second place is North West England, In the third is East Midlands.

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Depending on your progress, we would consider a variety of opportunities for you to support the minister in their wider policy roles, including in policy development, events in Parliament, and meetings with different organisations. If you would like more information about the role, please contact the hiring manager Hugo Lucas ([email protected]) Person specification We are looking for the below behaviours and we will ask you to demonstrate these in your application form. Please review the Candidate FAQ document that is attached to the advert for guidance on how to complete your application form. Managing a Quality Service – Ability to deliver a high quality, proactive service in a fast-paced pressurised environment. Delivering at pace – Ability to work independently and manage a full workload to deliver deadlines and priorities. Communicating and influencing – Ability to communicate clearly and influence effectively, confidently dealing with senior partners, policy makers and industry figures to build positive relationships, and working collaboratively within a team. The lead criteria is: Managing a quality service If we receive a large number of applications, applications will be assessed against this criteria alone first. They will then considered against the other criteria if they have met the minimum score on the lead criteria. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Communicating and Influencing Benefits Alongside your salary of £29,770, HM Treasury contributes £8,037 towards you being a member of the Civil Service Defined Benefit Pension scheme. 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Many areas of your life may be explored during your vetting journey, and it is important that every individual, regardless of their background and experiences, should feel comfortable going through this personal process, whilst having confidence that it is fair, proportionate, and inclusive. These short videos address common concerns and preconceptions which applicants may have about national security vetting. If you have questions relating to security clearances, please contact [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : [email protected] Email : [email protected] Recruitment team Email : [email protected] Further information Complaints Process: Our recruitment process is underpinned by the principle of appointment based on fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact HMT by email at: [email protected]. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
Senior Personal Assistant - Secondment / Fixed Term Contract
BDO, London
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation? We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This will be a challenging and rewarding role where you will provide a full range of high level support within our London Audit Group (LAG) to a mix of Partners and Directors within the Natural Resource Energy and Shipping (NRES), including the Head of Audit Quality and Risk. The role is anticipated to start in January 2024 for approximately 8 months. Service levels underpin the firm’s commitment to the delivery of exceptional audited entity service. You will provide high level administrative, business and personal assistance within the department and become an integral member of the Business Support team. You will act as a role model, respecting confidentiality at all times. You will be responsible for the following: Diary Management Seeks to understand priorities, so is in a position to reschedule meetings when the need arises with minimal guidance. Assists partner in managing diary commitments to ensure that internal as well as external reputation is considered when rearranging or cancelling appointments. Keeps partner appraised of changes. Agrees with partner when to consult and when to resolve matters independently. Actively assists partner to prepare for forthcoming meetings. Collates any documents required and has them ready for imminent meetings. Email Management Monitors partner’s email account in their absence and provides agreed assistance at other times. Events / Meetings Has event experience or knowledge of organising large meetings. Will be required to attend meetings and take minutes, follow up on actions, prepare packs in advance and help to produce PowerPoint slides. To organise several different sector meetings throughout the year, making sure all invites are up to date, meeting rooms are booked, and catering is ordered if necessary making sure all dietary requirements have been catered for. Finance Actively manages the process of getting bills produced on time and liaises with the Business Support Hub. Produces and understands WIP and provision reports. Maintains provisions and project codes as instructed. Offers assistance and reminders on billing deadlines. CMS and Pipeline Manages partner's CMS contacts: follows up with partner to collect new information after meetings, uses the internet and other external sources to obtain information. Reviews CMS audited entity and contact information on a regular basis. Ensures that audited entity and contact business interests are flagged so that they receive relevant material. Manages the sales and pipeline for each partner, checks their diaries and encourages them to pass on information. Is a confident user of the CMS reporting system. Documentation Produces a consistently high standard of work, at speed and under pressure, delegating to the Business Support Hub as appropriate. Ensures that all documentation is brand and CVI compliant. Seeks input from others to quality control key documents. Able to generate draft responses to routine correspondence. LAG Business Support Be an active member of the LAG Business Support team, contribute and share ideas at LAG Business Support Meetings and attend BS Ops Meetings on a quarterly basis. Role model / mentor for junior members of staff. Supports LAG Workable Pledge and commits to two office days per week. Other NRES Specific duties: Manage the NRES retain box Advance diary management Lead on NRES marketing events Organising the Audit Transition Support Team meetings Managing the Responsible Individual list Arrange the client acceptance panels meeting and sometimes attend to take minutes Help manage the finance provisions for the sector Assist the social committee with organising socials, mainly sending out communications of the event and diary invites Aliasing the recruitment team to arrange NRES interviews for Assistant managers and above To have weekly meetings with the partners you will be supporting, to go through diaries and any outstanding tasks. Other duties may include: Arrange and co-ordinate internal/external meetings and events. Liaising with delegates, booking boardrooms and arranging refreshments/equipment as necessary Organise extensive business travel, visas, hotel accommodation, preparation of itineraries, cars etc Significant liaison with audited entities for meetings, presentations and reports Confidence to liaise with high level Partners Acting as gatekeeper for Partners Responsible to act on the Partners behalf on a range of issues and projects. To maintain confidentiality at all times Completion of expense reports in a timely manner Dealing with personal administration as and when required To provide an exceptional audited entity experience and support audited entity initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points Provide secretarial cover within the group as well as providing cover to the group as a whole and assisting other secretaries when necessary You’ll be someone with: Extensive experience of diary management Advanced level in Word, Excel, PowerPoint and Outlook Previous experience working at PA / Secretary level Exceptional spelling, punctuation and grammar GCSE English and Maths (or equivalent) Typing speed minimum 50 – 60wpm Fast accurate typing skills Excellent communication skills To either have previous experience in, or ability to learn Outlook, Concur, Workday, CMS, InTapp. Ability to manage / prioritise tasks Be a proactive member of the team with a can do attitude You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1
Team Administrator
Barnet, Enfield & Haringey Mental Health NHS Trust, Enfield
To provide high-quality reception, front of house, clerical and administrative service to patients, service users, carers and anyone who access the Trust services. To welcome clients and visitors to services in a professional manner. To monitor the Reception area, ensuring that Keyworkers are informed of their client’s arrival promptly and that waiting times are kept to a minimum. To deal with issues that arise appropriately, including enquiries or complaints from members of the public and clients. Where appropriate refer to another member of staff, ensuring that no issue is inappropriately delayed in being actioned because of the absence of the management team. The post holder is expected to establish and maintain positive interpersonal relationships with other staff members characterised by trust, mutual respect, open and honest communication. Internal Relationships• Service Manager Consultants / Doctors / Nursing staff / Psychologists and other clinical team members Allied Health Professionals such as Physiological / Occupational Therapist Other administrative staff within team and other services and wards Social workers IT department and other internal departments External Relationships• Transport provider Interpreters Suppliers Local Authority GP surgeries Trusted referrers CCG Other NHS Organisations To provide a high-quality reception and front of house administrative service. To provide a high-quality administrative and clerical service to the service, service users, patients, carers and anyone who access the Trust services. The post holder will be required to use their own initiative in all aspects of administrative and clerical work to efficiently prioritise work and meet deadlines, as the service requires. The post holder’s duties will include maintaining appointment’s diary; booking, cancelling and re-scheduling appointments; typing of letters and reports; taking and transcribing minutes at meetings as necessary. The post holder will provide a high-quality record keeping service and comply with data quality and record keeping policy. The post holder will be required to liaise effectively with internal and external agencies. The post holder will be an active member of and contribute to the effective and efficient administrative operation of a multi-disciplinary team / service. The partnership betweenBarnet, Enfield and Haringey Mental Health NHS Trust (BEH)andCamden and Islington NHS Foundation Trust (C&I)is going from strength to strength since it was originally established in 2021 forming theNorth London Mental Health Partnership. Why choose to join the Partnership? We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart. Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses. Transforming and creating a positive environment for our service users, staff and visitors. Creating and working together to become a great place to work for all our staff. We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more. Generous Annual Leave Allowance NHS Discounts in a large variety of retail stores and services. We have excellent internal staff network support groups. Please refer to the JD/PS The post holder will encompass regular liaison regarding the maintenance of the appointment’s diary, typing of letters and reports, taking and transcribing minutes at meetings as necessary, telephone liaison as necessary with internal / external agencies and making appointments at the request of the service. To assist in the maintenance of records, filing and photocopying and any duties essential to the comprehensive administrative / clerical / secretarial support service. The post holder will be an active team member who supports and contributes to the effective operation of a multi-disciplinary team. To receive information/referrals, both verbal and written from patients, GP’s, trusted referrers, carers, and staff which require tact and sensitivity. To ensure all messages given verbally, in writing or by telephone are passed on to the correct discipline within a reasonable/an agreed timescale. To receive incoming post and emails, collating with previous correspondence before passing to the team. Photocopying and collating documents as required. To take minutes of meetings e.g., clinical governance, business meeting etc. To process office stationery and procurement orders.
Assistant Manager - Company Secretarial
Apex Group, London
Assistant Manager - Company Secretarial Location: London, United Kingdom Date Posted: Jun 12, 2023 Description The Apex Group has an ideal opportunity for someone with company secretarial experience seeking a new job in London. We're looking for a full-time Assistant Manager to join our Corporate Services team, and the role comes with an excellent salary and benefits package. As an Assistant Manager, you will manage a varied client portfolio, including all aspects of administration and company secretarial matters. You will also build a detailed understanding of client portfolios, entity-specific requirements and applicable statutory regulations/requirements and act as a source of guidance to other team members. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Be responsible for managing a varied client portfolio, including all aspects of administration and company secretarial matters Building a detailed understanding of client portfolios, entity-specific requirements and applicable statutory requirements Preparing and implementing customer-specific procedures in relation to the governance and reporting requirements for specific client structures Working with other team managers and Directors to ensure the planning, coordination and completion of all regulatory obligations and client-agreed deliverables within strict deadlines for the portfolio. To apply for this role, you will need to be a qualified or part-qualified CGI (previously ICSA) or equivalent, with a minimum of 4 years of company secretarial experience, preferably in the financial services industry. You will also require the following: Working knowledge of Company UK Law and obligations The ability to communicate effectively with all levels of business An understanding of new processes and processes Good organisational skills and the ability to assimilate new processes. As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs. Please get in touch with The Apex Group today to apply for this full-time Assistant Manager position in London. We'd love to help you get your next role and enable you to fulfil your professional ambitions. The Apex Group Ltd ("Apex" or "the Group"), established in Bermuda in 2003, is a global financial services provider. With over 80 offices worldwide and 12,000 employees in 38 countries, Apex delivers an expansive range of services to asset managers, financial institutions, private clients, and family offices. Apex's purpose is to be more than just a financial services provider. The Group is committed to driving positive change to address three core areas: the environment and climate change, women's empowerment and economic independence, and education and social mobility. Life at Apex isn't just about the work you do. It's about embracing the culture and loving what you do. Every employee plays a part in making Apex who we are today, and the more we grow, the more important that becomes. The international nature of our business and global network of offices means that there are opportunities to broaden your life experiences and take short-term or permanent relocation options.
Receptionist - Front of House
bakermckenzieuk, London
Role Purpose To join our Front of House team permanently with a shift pattern from Monday - Friday (07.30 - 18:00). Occasional late shift cover may be required (13.30 - 21.30). The Front of House team is responsible for providing a standard of excellence for client care services to all visitors and callers. As the face and voice of the Firm and the first point of contact for clients and staff, this is a key hire for the London office. The role holder will have a mobile approach working on our ground-floor and 12th-floor client reception desks, greeting visitors positively, and dealing with administrative tasks in a professional manner. They will be dealing with client telephone queries whilst providing first-class service and knowledge to callers, data input, and booking of meeting room requests. The role holder should ideally thrive in a people-driven environment, enjoy challenges, have high attention to detail, and enjoy delivering an exceptional client experience. Main Responsibilities Provide a high level of client care in all activities, demonstrating professionalism and attention to detail at all times for all visitors to the building Act as an ambassador with full knowledge and rotational service support to both the Ground Floor main reception and 12th Floor client floor Deal with all clients, either in person or via the telephone, in a courteous and highly professional manner delivering strong client care Fully adhere to agreed standards and procedures for all tasks undertaken including Health & Safety, event management support, and security team assistance Activate and provide support to both employees and visitors with any app queries including use of temp cards etc. Update and check daily conference room bookings and advanced meetings in readiness for required standards Book any concierge requests - Flowers, gifts, etc, per the instructions given, and ensure adequate records are kept Ensure that the conference rooms and front of house areas are kept tidy and in good working order to the required standard Deal with client admin requests etc., promptly and per the instructions given Deal with administrative tasks as and when required. Participate in Team Meetings and provide regular feedback Conduct 1:1 meetings with the Manager to ensure work efficiency and personal development All team members are required to be fire wardens and have security awareness training About the team Function Our Operations function supports and manages the day-to-day operations of the Firm, providing expert and in-market support regarding office management, office services and facilities, real estate management, risk management, and secretarial and administrative services. This role will report to Front of House Manager. The key relationships for this role are all employees and external clients. About the candidate Technical skills, qualifications and experience PC literate including, Microsoft Word, Excel, and PowerPoint Manage room bookings via a dedicated application Previous Law firm or professional services experience recommended Solid demonstration of excellent client care First-class communication skills with positive interaction with clients/staff Culture of Friendship Accountability and problem-solving skills Ability to work under pressure with a calm disposition Ability to meet deadlines and prioritize work unsupervised Proactive and able to provide a client-focused service Excellent telephone manner Smart and professional in appearance Displays emotional intelligence, sensitivity, and confidentiality at all times Good timekeeping Willingness & enthusiasm Ability to work as part of a team, flexible & helpful approach to work Willing to be flexible and agile in terms of work allocated Highly motivated, resilient, and proactive Willingness to become a first aider Respects and enjoys the diversity of cultural, social, and academic backgrounds found in the Firm Personal qualities These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location. Know how Keeps across key developments in all relevant areas and demonstrates the ability to develop substantive authority in relation to the Firm's specialist fields Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distils a range of possibilities by thinking in a considered, prudent manner Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with agility of mind and capacity for analysis and synthesis Dedication Driven by a strong personal sense of integrity and upholds exemplary quality standards Prepares thoroughly, takes responsibility, uses initiative and is self reliant to ensure work progresses to the fullest extent possible Hardworking and diligent with a keen understanding of client demands Demonstrates composure when dealing with difficult situations Personal Impact Creates a positive impression at all times; develops relationships through collaboration and reciprocity Negotiates to achieve outcomes that are mutually satisfactory; shows good judgement on when to stand strong and when to compromise Invests in, nurtures and builds a network of productive relationships Humanity Respectful to others, regardless of their position, and earns the respect of others by being transparent Has care and concern for others and a genuine interest in others as people Treats delicate or confidential issues with grace and discretion. Why Join Us? Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world's most dynamic and successful business organisations through our 13,200 people in 78 offices in 46 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way. In London you will be part of an 950 person office, which is also our largest office globally. Originally opened in 1961, Baker McKenzie London is well established in the UK as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work, pride and experience of being part of a leading law firm but in a local office environment that is hardworking, yet friendly and supportive. The strength of the firm and our culture is evidenced by a number of recent awards, including: Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law Firm Brand Index, 2010- 2022 - ranked 1st The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd Refinitiv (formerly Thomson Reuters) ranked the Firm No. 1 for cross-border deals for the last 15 years. More than 70% of our deals are cross-border. Law360 ranked the Firm as one of the 400 Largest US Law Firms in in its annual survey in 2022. Identified as one of the Hall of Fame for best law firms for women by Working Mother magazine, 2011-2021. Received a Gold Award on Stonewall's 2022 Global Workplace Equality Index of Top Global Employers for LGBTQ+ people Ranked as one of the Top 10 Employers in the 2022 Social Mobility Employer Index. Received Double Certification for earning top marks in the 2022 Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation. Winner of the Europe Mentorship Programme - International Firm award in the Euromoney Women in Business Law Europe Awards 2021 In 2022, we won Career Development International Firm, Diverse Women Lawyers International Firm, Work-Life Balance International Firm, Innovative International Firm of the Year and Women in Business International law firm (WIBL Asia). Baker McKenzie has been awarded "Women in Business Law Firm of the Year" and "Career Development Firm of the Year" at the inaugural Euromoney Women in Business Law Global Awards 2022. Have a look at our YouTube channel to find out more about us! To Apply Please click on the Apply icon to start the online application process for this role. We will then be in touch with you once we have reviewed your application. If you are unable to apply online, please contact the Recruitment Team on either 020 7919 1000 or [email protected] For more information about this position or to discuss any adjustments you may require during the process please contact in confidence, Vanessa Renforth (Recruitment Manager) at +442070725731 or [email protected] Please review our Applicant Privacy Notice here NO AGENCIES PLEASE Please note Baker McKenzie does not accept unsolicited CVs. Please click here for details of our Agency Policy and commitment to sourcing directly. Commitment to Inclusion, Diversity & Equity As the first truly global law firm, diversity and inclusion are foundational to our culture and strategic vision. We are a Firm of individuals from across the globe with different backgrounds, ideas, and points of view who collegially work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources, including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, parental status, education, social background and life experience of our people. Our global strategy is focused on our people, our culture, our clients and the communities where we operate. In 2019 we enacted ambitious new targets related to gender, racial and ethnic diversity at the Firm. These targets are viewed as a floor, not a ceiling, to advancing underrepresented groups, and they are backed by a variety of strategic initiatives aimed at achieving our goals. Our strategic vision is supported in London by six active employee led networks which champion diversity, lead on a number of internal campaigns and deliver a range of activity to celebrate differences in identity, inclusion, and key dates throughout the year including: LGBT+ History Month, International Women's Day, International Trans Day of Visibility, Mental Health Awareness Week, Pride, Black History Month, Social Mobility Week, International Day of Disabled Persons and many more! Baker McKenzie London has been accredited by Disability Confident, joining over 18,000 organisations that have signed up to help change behaviours and cultures in businesses, networks and communities and reap the benefits of inclusive recruitment practices.
Sustainable Rail Analyst
Rail Safety and Standards Board, London, London City
Sustainable Rail AnalystOverviewThe Sustainable Rail Analyst will play a crucial part in the future success of RSSB's Sustainable Development team and the progress of Sustainable Rail Blueprint delivery. The Sustainable Rail Blueprint identifies the need for a Data Framework as a common solution for sustainability in rail - A data framework is needed to measure, collate, and report progress against sustainable rail goals - this role will be central to delivering this common solution. In this role, you will work across the sustainable rail workstreams, applying your analytical skills to ensure robust and efficient data collection and reporting.  You will work to generate insights from data and support sustainability improvement across the GB rail industry. Through this you will help develop RSSB's sustainability data and reporting services and track delivery of the Sustainable Rail Blueprint. You will also work closely with RSSB's Information Management and Technology (IM&T) team to shape data tools and systems and ensure alignment with the company's overall data strategy.ResponsibilitiesMonitor and review the quality of sustainability data and establish processes to support improved data accuracy.Engage with industry members, DfT and the ORR to understand their sustainability data challenges and provide them with information and support to make improvements.Assist in the development of improved tools, systems and processes to ensure rail sustainability data is collated consistently and efficiently.Monitor to highlight industry-wide sustainability trends to help decision makers understand sustainability performance and prioritise issues.Identify actionable sustainability data insights through in-depth data analysis and evaluating evidence from various sources.Produce engaging dashboards, reports and presentations on sustainability performance for a range of industry groups and stakeholders.Maintain an understanding of wider corporate, international ESG (environmental, social, governance) reporting requirements and identify opportunities for alignment.Work with sustainable rail technical leads to inform their workstreams, tools and services.Ensure RSSB's sustainable rail data programme is aligned and complimentary to RSSB's wider data programme and industry-wide data initiatives.Assist in integrating data requirements across industry performance mechanisms, such as contracts, regulatory regimes and national transport statistics.QualificationsEssential:Analytical skills built on:Technical foundations, as might be gained through a degree in mathematics, science, engineering or a related discipline or through the equivalent experienceExperience of applying analysis/data science skills to real-world problemsAn inquisitive mind and an ability to quickly understand complex information, apply analytical thinking and problem-solving skillsExperience in ESG data analysis or corporate sustainability reporting and a wider knowledge and passion for sustainability.Communicates effectively, sharing thoughts and ideas through methods appropriate to the audience.Adapts and responds effectively when embracing new opportunities, change and in navigating uncertainty.Actively contributes as part of a team and works towards achieving team goals and outcomes.Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities.Committed to customer service and placing customer satisfaction at the hear of our success to ensure we deliver against our shared goals.Builds effective professional relationships with stakeholders, understanding their unique goals and motivations, gaining credibility and effectively influencing to achieve desired outcomes.Fluency in Microsoft Office apps Desirable:Experience and/or knowledge of sustainable development issues and responses within the railway industry.Membership of IEMA (Institute of Environmental Managers and Assessors) or other relevant professional body.A working knowledge of GHG assessment, policies and mitigation (e.g. PAS2080, GHG protocol, SBTi).We are committed to investing in our staff and offer formal and informal learning opportunities for development.We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing [email protected] Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDAIf you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at [email protected] We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.
Information Technology - Summer Internship
NOMURA, London
Region 1 EMEA (Europe, Middle East and Africa) Division 1 Corporate Location 1 London Program type 1 Internship Level 1 Analyst Job description 1 Who we are Nomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through our three business divisions: Retail, Wholesale (Global Markets and Investment Banking) and Investment Management. Driven by the insights of some 26,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. Corporate Infrastructure overview Our Corporate Infrastructure business areas are what underpins the success of the entire organisation. These are the functions that support the business, helping us deliver innovative financial solutions that set Nomura apart in the global marketplace. In our highly competitive and fast-paced industry, strong infrastructure teams are fundamental to our success. Work in these areas with us and you’ll be operating at the forefront of your field, as well as gaining a valuable insight into how Nomura operates on a global scale. The Technology Summer Internship Programme aims to give you exposure into one of our Technology departments - Support, Development and Infrastructure. Programme overview: We offer a nine-week Summer Internship for final year students interested in learning about the banking business. The programme will provide you with the opportunity to develop your technical knowledge, gain valuable on-the-job training, understand our culture and create new networks. The first week of the internship is class-room based training which is provided to enhance your key technical skills and will enable you to perform on the desk during the internship. Following the training week, you will join one of our Technology desks for the remaining of the internship and complete tasks at a similar level of a first year Analyst. At the end of the internship, strong performers will receive offers to join our Graduate Programme. Additional sessions during the internship include soft skill sessions, product presentations, business overviews as well as social events. Training Summer Analysts will receive extensive training to enhance the skills they need to perform well during their internship. As part of the Corporate Infrastructure Summer Programme you will receive training which will include business overview presentations, structured class room seminars, internal training by business representatives and team-building with colleagues. You will receive ongoing performance feedback and have access to division specific educational sessions designed to aid your professional development. Managers will focus on your career development and dedicate their time to coach and mentor you, helping you realise your full potential. Throughout the Internship Programme you will be supported both by a buddy, mentor and dedicated programme management team. What’s your role? Technology at Nomura involves working with, and designing, state-of-the-art information technology and risk management systems. These are the systems that can often give us that crucial, split-second edge over our competitors. Work ranges from infrastructure support and deployment to in-house development of complex modelling software and applications. This programme will give you the opportunity to develop new applications that keep us at the forefront of technology. You’ll develop an impressive level of technical knowledge, using a range of technologies (Java, C#, C++, SQL, Python, Perl, JavaScript, HTML/CSS and others) and frameworks (Spring, Maven, Camel, WPF, Node, React, and many others). Depending on your role, you’ll gain an understanding of different financial products, and build a valuable knowledge of risk management techniques and live trade analysis. There is a wide breadth of roles available in technology. Your role will fit into one of the below: Business Analysis – To help bridge the gap between the worlds of Technology and the business, Business Analysts are the intermediary through which each side can communicate effectively. Each modification we make to our in-house software requires complete understanding and agreement from both sides as to how things are to be changed, and as a Business Analyst you will facilitate this. You’ll be meeting regularly with business representatives to understand the problems that are currently occurring, and will be translating these problems into concrete requirements for the Development and Support teams. Analytical skills are a must for this role, as well as the ability to express an idea in more than one domain language. Software Development – Bespoke software is at the heart of everything we do, and as a software developer you will help build out our ecosystem to help our clients and traders create and maintain a competitive advantage over other banks and organisations on the street. We write a large proportion of our software in-house and you could be involved with anything from generating real-time risk measures for our traders, to ensuring that payments to other companies are correctly collated, calculated and executed. As a software developer at Nomura, you will be designing, implementing and deploying solutions to meet rapidly changing business and regulatory needs. Strong coding skills and a logical outlook are a must. Technical Support – To support the many systems that are written in house, our technical support teams are the first line of communication between our business users and Technology. As a member of one of our dedicated teams you’ll be doing anything from diagnosing and remediating issues in complex system flows to investigating previously unknown issues, all while in contact with traders or other business staff in a fast-paced environment. Excellent communication and technology knowledge are required to get the ‘big picture’ and disseminate information to find a solution to issues. Bear in mind, that not all jobs fit into one of these categories, and can sometimes span two or all three! Your role will be in the context of one of our IT divisions: CTS – Corporate Technology Services (CTS) is responsible for delivering and supporting business applications to Finance; Compliance; Legal; Human Resources; Real Estate and various other Corporate divisions across the Nomura Group. CTS plays an essential role in servicing the Firm’s business needs and future direction by provisioning innovative, cost-efficient technology solutions to help underpin our competitiveness; revenue-generation and regulatory compliance. This is achieved by defining and overseeing strategic direction and technical architecture of Corporate Technology Services across Wholesale and wider Group companies; ensuring quality, delivery timeliness and progress transparency against milestones and objectives. Team collaboration is also involved, sharing successes and failures, ensuring we consistently and continually learn. CTS creates an environment and culture to attract the smartest and most determined people, helping them succeed in their roles and careers. Acting as true partners with the Business and wider Corporate world, they provide technical expertise, ideas, opinions and problem-solving abilities. CTS also sponsors and supports Firm-wide IT Transformation, transitioning to cloud, automated toolchain and testing processes. GIS – Global Infrastructure Services team is responsible for designing, developing and maintaining Nomura's core group-wide infrastructure platforms which are divided into three main functional areas: Digital Workspace; Cloud; and Traditional Services. These functions are underpinned by Engineering, Programme Management, Governance and Business Management functions. The GIS team continually drive forward the organisation through the delivery of leading edge technology platforms and business solutions. The current GIS project portfolio spans cloud and workspace initiatives alongside infrastructure optimisation programmes and provides support for business initiatives. Through the knowledge, expertise and teamwork of our people, we create significant technological and competitive advantage for Nomura. Our strategy is to provide a first class and cost efficient Service Delivery centering on Efficiency, Platform Standardisation, Consolidation and a Globalised Operating Model. GMIT – Global Markets Technology develops and maintains software solutions for the Global Markets division. Our products are used around the globe and include trading, pricing, risk management, analytics, research and sales systems. Risk IT – Risk IT supports the Risk Management division by developing and maintaining software solutions that calculate market and credit risk exposures and provide group-wide risk management capabilities in line with the firms’ risk appetite and regulatory requirements. WPS – Wholesale Production Services provides business aligned 1st/2nd line IT Support and has global responsibility for the overall stability of the systems supporting the global wholesale businesses and the supporting functions (e.g. Front Office, Operations, Risk, Finance, Compliance). Wholesale Production Services is responsible and accountable for monitoring the environment to proactively identify issues, incident management, release management, disaster recovery, capacity management and application support. What are we looking for? At Nomura our goal is to attract and develop exceptionally talented people who share our passion for individual excellence and our commitment to teamwork. We recruit graduates and interns with a high level of academic and extra-curricular achievement, who will be able to withstand the rigours of a rapidly changing, demanding but ultimately rewarding environment. As an intern, you should be in your final year of university graduating in 2024. All applications will be considered. Fluency in English is essential. How to apply Please note that you can only submit one application per recruitment year (Sep 2023 – August 2024) and that all applications must be submitted online via: www.nomura.com/careers To apply for a 2024 Summer Internship position, candidates should be available for full time employment in July 2024. We only accept applications for this programme from final year students graduating in 2024. Deadline dates & Visa sponsorship Application deadline: 1st December 2023 We recruit on a rolling basis and encourage applicants to apply early. Please note Nomura do accept and consider applications from overseas students from outside the UK and will provide support and assistance with the visa application process as best we can. For further information about Nomura, please visit www.nomura.com/careers Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
Office Manager
Brookhaven School, Parr Lane, Bury
Brookhaven School Bury £31,365 - £35,745 per year New Expiring soon Quick apply Salary: £31,365 - £35,745 per year Job type: Full Time, Permanent Start date: 01/01/2024 Apply by: 23 November 2023 Job description Brookhaven School is a brand new purposely build school, that will cater for up to 80 pupils with special educational needs, primarily Autism, aged between 11 to 16 years old. We are seeking to appoint an enthusiastic and well organised Office Manager to join our new school. The successful candidate will have the skills and experience to organise, coordinate and deliver effective school administration. Duties and responsibilities will include: Provide personal, administrative, and organisational support to other staff. Provide administrative and organisational support to the Governing Body Manage uniform within the school. Deal with complex reception/ visitor etc. matters Provide advice and guidance to staff, pupils and others. To oversee communication between families and stakeholders. We are an innovative, forward-thinking school based in Bury where all learners are empowered to achieve their dreams, where we believe everyone has the potential to be extraordinary! We will have a first-class team that work relentlessly to make every day a magical day of learning; to suit every child's needs, to ensure they make rapid gains not only as learners across the whole curriculum but as an individuals prepared for next century living as well as the world that we live in today. It is our duty and privilege as a school and community to make a difference every day. Brookhaven School will provide an excellent foundation for your children to develop as individuals and are committed to enabling all pupils to fulfil their potential. We hold dear important values such as mutual respect for one another regardless of age, gender, religion and academic ability. All candidates are required to provide a supporting statement on the formal application forms which states clearly your reasons for applying, skills and experience for this position. Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world. Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all of our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do. All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all of their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life. Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we are able to help ensure all children are able to access a high standard of education, with all being treated equally. Unlike other MATs, we don’t enforce a curriculum for all our schools to follow. Instead, we support each individual school to offer a programme that enables our students to deepen their knowledge, develop their skills, sparks their imagination and fires their curiosity. Shaw Education Trust offer the following benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff) Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays) Access to health and wellbeing support via Occupational Health Cycle to work scheme Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. This position is subject to appropriate vetting procedures including an online checks and criminal record check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions. All shortlisted candidates will undergo an online search as part of Trust safer recruitment checks. We are an Equal Opportunities employer and will ensure that all our recruitment and selection practices reflect this commitment. In accordance with our safer recruitment policy CV’s alone will not be accepted. Salary: Grade 8 SCP 28-33 £31,365-£35,745 Actual Salary: Grade 8 SCP 28-33 £28,040-£31,955 Working hours: 37 hours per week, Term time only plus 10 days INSET (40 weeks) Contract type: Permanent Start date: 1st January 2024 Application deadline: 9am Wednesday 22nd November Interview date: To be confirmed We reserve the right to appoint before the closing date, therefore, we encourage early applications. Successful candidates will be subject to a fully Enhanced DBS check along with other relevant employment checks. Brookhaven School Brookhaven School Parr Lane, Bury BL9 8LP United Kingdom +44 1782 948257 Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.
Receptionist
ANS Group, Manchester
What is the purpose of this role: This role is an ambassador for ANS – the voice and face that sets the tone and keeps the brand singing to everyone – colleagues, clients, and all visitors. Presentation and delivery of service is of utmost importance. This role should be the epitome of a swan, invisibly paddling below water whilst serenely floating along on top for all to see! What will I be doing? Welcoming visitors on arrival to ANS HQ – ‘Fusion’ and helping them to connect with the right people Assisting ANS team members with any queries they have – you are always on hand to help Answering phone calls - directing them to the appropriate people or taking accurate messages Organising catering for internal meetings and events Organising travel, taxis, couriers as required Post duties; sorting and directing internal post Booking and managing meeting rooms, ordering refreshments, and making tea and coffee when required Ensuring check-in security processes are adhered to Supporting the Facilities Manager to monitor and enforce Health & Safety processes Responsible for the image of Reception and visual standards of the area taking ownership of any issues or concerns Updating digital notice boards with internal announcements What will I bring to the role? Strong organisational and general administration skills Customer Service experience Ability to communicate at all levels. Ability to prioritise. Smart, presentable appearance What is needed to do the role? Tech savvy, with experience of MS Word, Excel, PowerPoint and Outlook Admin experience is desirable Customer service experience is desirable Why work for ANS? At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance. We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages. What’s in it for you? With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace. Company benefits As standard: 25 days’ holiday, plus you can buy up to 5 more days A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days! Private health insurance Pension contribution match and 4 x life assurance Flexible working and work from anywhere for up to 30 days per year (some exceptions) Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay Company social events – get ready for a jam-packed calendar Electric car scheme 12 days of personal growth development time ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.
PA to Alliances & Partnerships Team
Manchester United, Manchester
Purpose: The team assistant will support a highly successful sponsorship team made up of both sales and partnership account managers who travel globally for meetings with key clients on a weekly basis. This role supports a wider team of PA’s and EA’s who position themselves as the face of the office. Requirements for this role are strong travel and project management skills. The Role: International Travel Coordination: 70% of the role Administration of international travel and other logistical arrangements for the team - to include flights/cars/hotels/restaurant bookings and any ad hoc coordination. General travel strategy and logistical planning Keeping up to date with all COVID-19 travel regulations and policies where still applicable. Handling visa applications for entire team from start to finish and submitting to visa management companies and / or relevant embassies. Managing and rearranging constantly changing schedules/flights/bookings while being cost effective. Coordination of visits from prospective sponsors, Partners and VIP guests to the London office and to Manchester Arranging ad hoc travel for London office employees, on occasion Some match-day coordination and travel to Manchester Diary management and regular 121’s with each team member (effective communication of diary clashes) Harnessing a strong link with the travel management company to ensure they cater to each travel brief within the perimeters of the club’s travel protocol. Checking each booking request thoroughly for accuracy, cost-effectiveness and policy adherence Clearly and concisely summarising and presenting all travel plans and required information to the traveller in a user friendly and relevant format. Building strong relationships with key contacts across ground transportation, airlines, hotels and accommodation and restaurants in London and Manchester. Other Duties Running some ad-hoc duties for Team Directors Closely working with all other PA’s and EA’s to deliver aligned standards Coordination of inbound and outbound mail/packages General admin to include expenses (using Concur software, Footprints, Purchase Management etc.), raising purchase orders etc. Meeting and greeting guests, setting up meeting rooms & guest hospitality. Ad hoc requests including event support/management. The Person: An avid team player, capable of project managing a team with a wide range of characters and personal preferences. A core characteristic should be a supportive nature looking to go above and beyond for others. Excellent people skills, able to build strong relationships across a broad range of seniorities through to board level. Trustworthy with integrity, capable of being privy to extremely confidential information without disclosure. Professional manner with excellent communication skills – both written and verbal Excellent organisational skills Strong grasp of Microsoft Office, particularly Outlook, Word, PowerPoint and ideally Excel Impressive attention to detail in all areas Ambitious, hardworking and extremely proactive Flexible approach in attitude to work and hours (able to adjust to various time zones on occasion when required) Capable of performing well under time pressure Independent and innovative thinker Ability to manage multiple tasks and deadlines with self-encouragement. Desirable: Interested in sport. Proven track record in international travel coordination Wide knowledge of top hotels, restaurants, and social venues in London specifically as well as key London events Good understanding of global travel restrictions, visa requirements and time zones Enjoys prioritising the needs of others and taking pride in being ‘the glue that holds the team together’. Confident in decision making as well as confident in asking for help. If you would like to join the team and be part of our mission, to win the United way, please submit your application by Wednesday 29th November 2023 Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible. We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history. Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics. Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces. Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help. It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Morson.
IT Business Analyst
BNP Paribas, London
IT BUSINESS ANALYST (JOB NUMBER: LON2068) Role Profile We are looking for a Business Analyst with a technical background to work in our IT department within BNP Paribas Real Estate. The role is situated within our Business Systems Team and will work directly with Developers, Project Managers, IT Business Analysts, and key business stakeholders to drive, co-ordinate and deliver system enhancements and large scale multi-functional and cross-platform projects. The role will report to the Head of Business Systems and work as a facilitator of system change between the business product/process owners and IT resources. Responsible for establishing and refining requirements, co-ordinating delivery of change and supporting the testing and release processes. This is a great opportunity to work directly with a market leading real estate firm that has many years of experience and long-lasting clients, whilst also enjoying working within a small IT delivery team. A core responsibility of this role is to understand, challenge, and improve the processes and systems available to our business line stakeholders – ensuring the user journey and system functionality meets the high expectations and provides a thorough and simple user journey. Necessary Skills/Experience Strong MS Office skills; Excel, Word, PowerPoint Creative and energetic approach to tackling challenges Excellent at utilising process mapping in analysis and using appropriate tools (i.e. Visio) Proficient at producing proof-of-concepts and wireframes for suggested solutions Ability to engage and communicate proactively and effectively at all levels of the business Highly skilled in writing technical and functional design documentation Skilled at creatively eliciting and interpreting requirements through various methods 5+ years-experience in a Business Analyst role writing requirements and specifications for a range of development and testing teams (onshore, offshore, software house, in-house, contractor, agile, waterfall) Desirable Skills/Experience Ability to use SQL to provide analysis on data within application databases Knowledge and experience of Dynamics 365 or similar ERP / CRM platforms Knowledge and experience of Property Management systems such as; MRI Horizon, Reapit or similar BPMN/UML type diagrammatic experience Experience within the real estate industry, specifically around residential sales and lettings and/or rural property management Experience of task and defect tracking tools such as Jira Travel Requirements & Remote Working The role will be predominantly based in our head office at 5 Aldermanbury Square, which is a 6-minute walk from Moorgate tube station. The Business Systems Team are working semi-remotely and this role would be required to be in the office at least 1-2 days-per working week. We are proud to offer award-winning benefits to support and reward our employees: Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index Primary Location : GB-ENG-London Job Type : Standard / Permanent Job : INFORMATION TECHNOLOGY Education Level : Not indicated Schedule : Full-time
Analyst, On-site IT Support
bakermckenzieuk, London
Role Purpose To ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Technology Help Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level. Main Responsibilities Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, supporting video conference equipment and software, and configuring applications Own and drive issues to resolution including escalation to specialized resources within the broader IT organization. Remain engaged on issues until resolution Provide technical support for client facilities such as video conferencing and in-room systems, along with audio conferencing services Participate in improvements as they relate to the on-site IT environment Serve as an advocate for the organization's information security management system. Assist customers to work efficiently within the ISMS framework Test fixes to ensure problems have been adequately resolved Perform post-resolution follow-ups to customer requests Evaluate documented resolutions and analyze trends for ways to prevent future problems Field incoming requests from customers via both telephone, mail, or instant messaging applications in a courteous manner Build rapport with customers Perform preventative maintenance, including checking and cleaning workstations, printers, and peripherals Prioritise and escalate problems (when required) Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Apply diagnostic utilities to aid in troubleshooting Access software updates, drivers, knowledge bases, and frequently asked questions about resources on the Internet to aid in problem resolution Understand the essential responsibilities of the position and works continuously to build and improve the skills necessary to be proficient in the role Support, operate, and maintain AV equipment for live meetings and events Provide support and demonstrate expert knowledge of the online webinar tools and applications Act as a backup trainer when requested Travel Requirements This role does not typically have travel requirements however may have occasional travel to provide temporary support to other offices as required. About The Team Function The Firm's Technology function is responsible for designing, developing, and maintaining the Firm's global technology infrastructure, including architecture, hardware, software, computer networking, communications, and data management. The function works closely with lawyers, clients, and PBS functions to ensure our technology offering is best-in-class and forward-thinking, allowing the Firm to provide its clients with cutting-edge, innovative legal and business advice via up-to-date technology products and solutions. This role will report to the Supervisor/Manager On-site IT Support, or Manager, IT Service Delivery. The key relationships of this role are with all attorneys/staff members. About The Candidate Technical skills, qualifications, and experience Strong Experience in the field of computer science, information sciences, or related field Microsoft MCP desired or other appropriate certification Strong knowledge of computer hardware with a focus on workstations and laptops Experience with Microsoft Windows 10 Significant application support experience with Microsoft Office 2016 or higher Proven track record of working under Service Level Agreements and a Service Desk framework, along with responding to and managing and resolving support desk tickets Experience working in a team-oriented, collaborative environment In cases where support needs to be provided in languages other than English, proficiency in English is also required Flexibility to work on projects and tasks outside of business hours and on weekends to ensure minimal disruption to the business will be necessary from time to time Personal qualities These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location. Know how Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distills a range of possibilities by thinking in a considered, prudent manner Has the capacity to take on new ideas and develop knowledge and think holistically about business and address media, analyst, employee, and client audiences Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis Dedication Driven by a strong personal sense of integrity and upholds exemplary quality standards Prepares thoroughly, takes responsibility, uses initiative and is self reliant to ensure work progresses to the fullest extent possible Hardworking and diligent with a keen understanding of client demands Demonstrates composure when dealing with difficult situations Personal Impact Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, e.g. networks Leverages direct reports to facilitate increased collaboration across the organization Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale Creates a positive impression at all times; develops relationships through collaboration and reciprocity Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise Invests in, nurtures, and builds a network of productive relationships Humanity Respectful to others, regardless of their position, and earns the respect of others by being transparent Has care and concern for others and a genuine interest in others as people Treats delicate or confidential issues with grace and discretion. Why Join Us? Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world's most dynamic and successful business organisations through our 13,200 people in 74 offices in 45 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way. In London you will be part of a 1,000 person office, which is also our largest office globally. Originally opened in 1961, Baker McKenzie London is well established in the UK as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work, pride and experience of being part of a leading law firm but in a local office environment that is hardworking, friendly and supportive. The strength of the firm and our culture is evidenced by a number of recent awards, including: Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law Firm Brand Index, 2010- 2022 - ranked 1st The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd Thomson Reuters ranked the Firm No. 1 for cross-border deals for the last 12 years. More than 70% of our deals are cross-border. For the 14th consecutive year, the Firm was ranked first for deals with emerging market involvement, by both number of announced and completed deals. Law360 ranked the Firm as one of the 400 Largest US Law Firms in in its annual survey in 2020. Identified as one of the Hall of Fame for best law firms for women by Working Mother magazine, 2011-2021. Received a a Gold Award in Stonewall's Global Workplace Equality Index of Top Global Employers for LGBTQ+ Inclusion. Ranked as one of the Top 20 Employers in the 2023 Social Mobility Employer Index. Received Double Certification for earning top marks in the 2022 Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation. Winner of the Europe Mentorship Programme - International Firm award in the Euromoney Women in Business Law Europe Awards 2021 Winner of the Gender Diversity International Firm, Talent Management International Firm, and Work-Life Balance International Firm awards in the Euromoney Women in Business Law Asia Awards 2021 Have a look at our YouTube channel to find out more about us! To Apply Please click on the Apply icon to start the online application process for this role. We will then be in touch with you once we have reviewed your application. For more information about this position or to discuss any adjustments you may require during the process please contact in confidence, Vanessa Renforth, Recruitment Manager, on +442070725731 or [email protected] Please review our Applicant Privacy Notice here NO AGENCIES PLEASE Please note Baker McKenzie does not accept unsolicited CVs. Please click here for details of our Agency Policy and commitment to sourcing directly. Commitment to Inclusion, Diversity & Equity As the first truly global law firm, diversity and inclusion are foundational to our culture and strategic vision. We are a Firm of individuals from across the globe with different backgrounds, ideas, and points of view who collegially work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources, including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, parental status, education, social background and life experience of our people. Our global strategy is focused on our people, our culture, our clients and the communities where we operate. In 2019 we enacted ambitious new targets related to gender, racial and ethnic diversity at the Firm. These targets are viewed as a floor, not a ceiling, to advancing underrepresented groups, and they are backed by a variety of strategic initiatives aimed at achieving our goals. Our strategic vision is supported in London by six active employee led networks which champion diversity, lead on a number of internal campaigns and deliver a range of activity to celebrate differences in identity, inclusion, and key dates throughout the year including: LGBT+ History Month, International Women's Day, International Trans Day of Visibility, Mental Health Awareness Week, Pride, Black History Month, Social Mobility Week, International Day of Disabled Persons and many more! Baker McKenzie London has been accredited by Disability Confident, joining over 18,000 organisations that have signed up to help change behaviours and cultures in businesses, networks and communities and reap the benefits of inclusive recruitment practices.
IT Support Engineer (Canary Wharf)
Hemmersbach GmbH & Co. KG, London
Onsite level 2 IT support at our client's prestigious H.O UK - London, Canary Wharf Professionals Full-time — Your Benefits — Buddy program Extensive paid training Flat hierarchies Medical cash plan Modern and centrally located office Pension scheme Trusted working hours Your skills Previous experience resolving problems sitting with the user Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM) Confidence in addressing break/fix issues – Typically supporting PCs, Printers and MFP Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential Due to the varied nature of the role, it may be subject to enhanced referencing or vetting Your Tasks As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client. You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done. This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way. This role does support a slightly extended working day for the users, so you will be expected to support the following shifts: 08:00 - 16:00 10:00 - 18:00 These start/end times will be on a rota basis with your colleagues. Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
IT Service Desk Trainee
Savills IM, Margaret St, WG JD, London, London WG
About the Company Savills Investment Management (Savills IM) is an international real estate investment management firm which is partially owned by Savills plc, the global real estate services group. The firm has over 30 years’ experience, with over 400+ staff employed in 16 locations across 13 countries in Europe and Asia. Our purpose is to build prosperity by investing in resilient real assets. Our vision is to be a trusted investment manager, respected for our expertise in restorative Real Estate investment enabling people, communities and ecosystems to thrive. Our Information Technology team supports the business globally, with team members in London, Germany, Milan and Singapore, with the service desk providing day-to-day support to our colleagues for all technology systems. Job Purpose You will join as a trainee as part of the Investment20/20 programme. The Investment20/20 programme has over 60 investment management member firms and has supported over 2,000 young people to start their career in the industry. As an IT Service Desk trainee you will be introduced to investment management and you will gain industry knowledge, experience and develop relationships to progress your career and develop skills to secure a permanent role. As part of the Investment20/20 programme, you will have opportunities to meet and network with over 300 trainees across the industry and participate in socials and insight events. Our trainee programme is a 12-month fixed term contract with a competitive salary £27,000 and will receive 25 days annual leave. This role is based in London in the Savills Investment Management office in Oxford Circus and will be 4 days per week in the office and 1 day per week working remotely. The Team The Savills Investment Management IT team consists of 14 employees globally. You will have the opportunity to work closely with team members in the various regions and will directly support the Head of IT in London and the IT Service Delivery Manager, based in Milan. At Savills Investment Management career progression is important to us, so we will continue to invest in your development to enable you to have the skills and knowledge to progress within the business. Following successful completion of your traineeship, we intend to make the role permanent with the opportunity to progress into an IT Service Desk Analyst. Role Responsibilities As an IT Service Desk Trainee, you will be trained to provide the first line of support and guidance for all technology systems across the business including local regional sites, remote workers and international staff. Tasks will include: Monitoring and logging Service Desk enquiries and updating as required. Supporting with the resolution, assignment or escalation of issues. Performing administration and housekeeping tasks for the IT Department. Assisting with project work. Assisting in the creation of documentation to aid IT, business users and colleagues. To assist with pro-actively identifying issues and projects, that could improve the resiliency and efficiency of all technical systems. Job Requirements If you are a school/college leaver or graduate, who has a keen interest developing a career in IT support within financial services and has the following attributes, we are interested in hearing from you: A passion for technology. Approachable, friendly and reliable with a can-do, helpful attitude. An understanding manner, able to keep calm whilst focusing on resolving issues. Good verbal and written communications skills. Well organised, hard-working and customer service focused. Good prioritisation and time management skills. Team player with a proactive approach to problem-solving. A good working knowledge of the Microsoft suite and coding skills would be advantage. Key Dates Online applications close: 8th December 2023 Start date: ASAP Application Process If you are shortlisted for an interview, we will email you within one week of the closing date. The interview process will consist of 2 interviews with various members of the IT and HR teams. Unsuccessful candidates will be notified by email. If you are unsuccessful in your application, please go to: https://www.investment2020.org.uk/registration-form/ in order to hear about other trainee opportunities that may be of interest to you. We are a committed equal opportunities employer and welcome applications from all individuals, regardless of age, disability, gender, sexual orientation, race and religion. We are focused on fostering a culture and environment that allows for inclusion and diversity throughout our business. Savills IM offers several employee led forums which provide support and guidance around Diversity & Inclusion, as well as ensuring our principles are built in to all of our processes, practices and expectations.