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Role involves handling initial inquiries and incidents reported by users, providing basic troubleshooting, and resolving straightforward technical issues. This includes tasks like password resets, software installations, and basic hardware support. First-line support staff often act as the first point of contact for users seeking IT assistance.Second-line IT support is also required for more advanced technical support beyond the scope of first-line support. This includes diagnosing and resolving more complex technical issues & conducting in-depth troubleshooting.Will have strong first and 2nd line experience and have great communication skills with the ability to work independently as well as part of a team.

A generalist HR Advisor roleFirst point of contact for all HR related queriesEmployee Relations, performance management, absence managementReview, implement and manage HR policies, processes and proceduresMaintain and update HRIS, employee contractsProcessing starters, leavers, payroll infoManage and promote company benefitsPartner management teamManaging all onsite recruitmentA successful HR Advisor should have:A degree in Human Resources or related fieldProven working experience as an HR Advisor or HR OfficerPeople-oriented and results-driven mentalityKnowledge of HR systems and databasesExcellent active listening, negotiation and presentation skillsCompetence to build and effectively manage interpersonal relationships at all levels of the companyFull time or Part time considered