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Legal Secretary needed for award winning UK based Legal practice Established in 2000, an award-winning law firm that deals personal injury and clinical negligence claims, based in Manchester are looking for multiple Legal Secretaries. The Role You will be working in a pool of legal secretaries assisting a number of Fee Earners. The job is varied with not just typing and file management, but preparing bundles, taking and making calls to clients, arranging meetings & conferences. We are heading towards being a paperless office but there still will be some filing. Our big must, is that you have legal secretary experience? Don’t worry if its not in PI they will offer training to get you up to speed. You will have good secretarial skills, excellent grammar & spelling, fantastic audio typing skills and an eye for detail. From an IT perspective you will have excellent knowledge of Microsoft Office packages. If you have knowledge of the Proclaim case management system and digital dictation experience that’s a big plus. We do have an internal IT trainer so if you don’t we can support you while you learn Salary - dependent on experience. Working Hours -8:30am-5:30pm Monday-Thursday and 8:30am to 5pm Friday. We can offer some flexibility here. Hybrid Working - 3/2 alternative working from home pattern staff after probation Holidays - 23 days holiday a year, rising to 26 days (3 days reserved for Christmas closure of the office) PLUS a day off for your birthday after 2 years’ service Benefits - Lots of other benefits like holiday buyback, death in service, free fruit, Employee Assistant Programme, paid for social events, and annual flu jabs. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates Legal Secretary needed for award winning UK based Legal practice

The Role: The role will place you as an essential point of contact within our highly client facing M&E Consultancy, as an integral part of the Electrical design team. You will lead the design of Electrical Systems and assist with the client brief, coordinating with project design teams to meet the client’s deliverables. Principal Duties: Lead junior members of the Electrical Engineering Team through the duration of projects. Tutor and mentor junior staff. Undertake the design of Electrical Services, either from a site survey or scheme report, drafting drawings, undertaking calculations using IES and production of specifications. Undertake and lead electrical services design projects. Liaise with inhouse Mechanical, CAD and Secretarial staff to enable the production process and meet the needs of the business. Represent both the Electrical and Mechanical Design at Design Team Meetings. Operate ACad and BIM Systems. Undertake training in relation to REVIT MEP. Undertake condition assessments. Production of PPM Surveys and Reports. Undertake defects inspections and issue appropriate certifications. Write and produce operation and maintenance manuals. Production of SBem and Sap Calculations. Attend to clients and other related professionals when attending meetings at ECS Consultants offices. Continue to develop your own, as well as junior staff member’s CPD activities. Be part of the company values. Your Talents: Fully competent and experienced within the Building Services Design Industry Minimum HNC Building Services Engineering Positive, proactive, self-motivated, flexible and adaptable approach Excellent computer skills, including experience with Microsoft Excel, Outlook, Powerpoint and Word Exhibit the ability to develop strong working relationships with internal and external colleagues (at all levels) Excellent communication skills and attention to detail Willing to take on responsibility from the outset Travel required periodically. Full driving license and access to car required. Be a Team Player Our Clients and Projects: Local Authorities FTSE250 listed property investors National Project Management Companies Local and internationally recognised Architects London based projects and opportunities Offices / Education / Residential / Warehousing & Industrial / Healthcare Our Values: Teamwork Commitment Professionalism Quality Place of Work: Cheadle Office with planned site visits to projects. Benefits: Competitive Salary Christmas Bonus Flexible Working Hours Flexible Holiday Allowance, plus Christmas closure and additional day annual leave for birthdays Work Pension Scheme Employee Assistance Programme (EAP) Cycle to Work Scheme Professional Fees Paid (CIBSE/IET) Free Parking Social Events Regular CPD Events Investors in People Gold To apply for this role, please send a copy of your CV and covering letter to [email protected]

The Role: The role will place you as an essential point of contact within our highly client facing M&E Consultancy, as an integral part of the Mechanical design team. You will lead the design of Mechanical Systems and assist with the client brief, coordinating with project design teams to meet the client’s deliverables. Principal Duties: Lead junior members of the Mechanical Engineering Team through the duration of projects. Tutor and mentor junior staff. Undertake the design of Mechanical Services, either from a site survey or scheme report, drafting drawings, undertaking calculations using IES and production of specifications. Undertake and lead mechanical services design projects. Liaise with inhouse Electrical, CAD and Secretarial staff to enable the production process and meet the needs of the business. Represent both the Mechanical and Electrical Design at Design Team Meetings. Operate ACad and BIM Systems. Undertake training in relation to REVIT MEP. Undertake condition assessments. Production of PPM Surveys and Reports. Undertake defects inspections and issue appropriate certifications. Write and produce operation and maintenance manuals. Production of SBem and Sap Calculations. Attend to clients and other related professionals when attending meetings at ECS Consultants offices. Continue to develop your own, as well as junior staff member’s CPD activities. Be part of the company values. Your Talents: Fully competent and experienced within the Building Services Design Industry Minimum HNC Building Services Engineering Positive, proactive, self-motivated, flexible and adaptable approach Excellent computer skills, including experience with Microsoft Excel, Outlook, Powerpoint and Word Exhibit the ability to develop strong working relationships with internal and external colleagues (at all levels) Excellent communication skills and attention to detail Willing to take on responsibility from the outset Travel required periodically. Full driving license and access to car required. Be a Team Player Our Clients and Projects: Local Authorities FTSE250 listed property investors National Project Management Companies Local and internationally recognised Architects London based projects and opportunities Offices / Education / Residential / Warehousing & Industrial / Healthcare Our Values: Teamwork Commitment Professionalism Quality Place of Work: Cheadle Office with planned site visits to projects. Benefits: Competitive Salary Christmas Bonus Flexible Holiday Allowance, plus Christmas closure and additional day annual leave for birthdays Work Pension Scheme Employee Assistance Programme (EAP) Cycle to Work Scheme Professional Fees Paid (CIBSE/IET) Free Parking Social Events Regular CPD Events Investors in People Gold To apply for this role, please send a copy of your CV and covering letter to [email protected]

Role responsibilities Welcoming patients to the clinic, and following safety protocols. Booking appointments. Processing payments and reconciling the till. Responding to telephone and email enquiries. Preparing clinic files, scanning, uploading, data input to the systems. Liaising with other doctors/ GPs/ other clinics to ensure a smooth patient journey. Skills and Qualifications Previous experience within a similar role ideally within the healthcare sector. Excellent organisational and administration skills. Excellent communication and customer service skills. IT literate, Previous experience within dermatology would be an advantage but not essential. Working hours 30 hours/week with flexibility on a shift pattern during clinic opening hours (8am-8pm), Monday- Saturday

About the Role: We are seeking an enthusiastic Data Protection Administrator to join our Data Protection team based in our Support Office in Handforth, Cheshire. You will be part of a dedicated team working to support all areas of our business to ensure data protection compliance. This is a great opportunity for someone looking for their first step onto the career ladder and will offer many developmental opportunities including the completion of a level 3 business administration apprenticeship. Key Responsibilities will include: Assist in processing subject access requests (SAR’s) including document searches, information gathering and redactions Assist in processing and maintaining a log of erasure requests Assist in processing and maintaining log of 3rd party data requests Help to maintain a log of data protection breaches and remedial recommendations and actions Help record the statistics of the number of data protection requests made to the team, including SAR’s, erasure requests, data breaches etc. Assist in documenting procedures the DP Team carry out Assist in the internal investigation of customer complaints and data protection breaches Provide general administrative support to the data protection team Support the team in carrying out data flow reviews and creating data flow maps Help maintain data flow maps Skills required (desirable but not essential): Experience of record keeping and general administrative work Ability to maintain accurate records Use of word and excel Good interpersonal and communication skills Ability to work as part of a team Ability to prioritise and work to deadlines Ability to deal with confidential and/or sensitive issues and information About the apprenticeship: The successful candidate will be enrolled and work toward completing the Level 3 Business Administrator apprenticeship. Information on this can be found here.

Service Desk Manager (IT Business Partner)Salary: £41,500 - £45,000 per annum + benefitsHours: 37.5 hours per week, part of a 4-person 24/7 on-call team, with scheduled rota patternsType: Permanent, hybrid roleClose date: Friday 3rd November 2023 (Please note - We may close this job early depending on the volume of applications we receive)Role SummaryHere at Seashell we provide care and education for children and young people (up to 25 years old) with severe, profound and complex learning difficulties and disabilities, sensory impairment and communication disorders and autism.We are recruiting for an exciting new role of IT Service Desk Manager who will be responsible for:· Leading a service desk based on best practice industry standards and service management.· Building and managing a business partnering service desk team who deliver an effective and cohesive customer-centric approach, including facilitating communication within the IT team and with other departments.· Delivering the strategic vision for the service desk, balancing both short-term actions and long-term direction.Key Responsibilities· Lead IT business partnering across Seashell through the development and delivery of Service Level Agreements with key performance indicators· Establish and maintain effective relationships with internal and external stakeholders, such as other teams, departments, suppliers and senior management, fostering a reputation as a trusted and reliable partner.· Build effective relationships with external suppliers and maintenance companies.· Lead and inspire a team of IT support professionals, fostering a positive and collaborative work environment setting clear goals, evaluating team performance, and enabling professional growth.· Ensure compliance with industry standards, regulations, and best practices relevant to IT service desk operations, such as ITIL frameworks or cybersecurity frameworks· Develop and implement quality assurance processes and procedures to ensure efficient and effective service delivery· Participate in IT governance meetings and provide input on service desk strategies, goals, and resource planning.· Support the delivery of Cyber Essentials Plus certification and ISO 27001 certification· Maintain accurate records of IT support activities, including issue tracking, resolutions, and user interactions.· Analyse service desk performance metrics and utilise data-driven insights to identify trends, bottlenecks, and areas for process optimisation.· Proactively assess emerging technologies and industry trends to identify opportunities for service desk process improvements and efficiency gains.Requirements· Degree in an IT related subject or equivalent experience.CompTIA A+ or ITIL MP qualified.· Proficiency in troubleshooting complex IT issues and providing effective solutions.· Knowledge of industry standards and regulations relevant to IT service desk operations.· Proficiency in troubleshooting complex IT issues and providing effective solutions.· Familiarity with Microsoft 365 and Windows OS· Experience in Active Directory administration and support.· Knowledge of mobile device management solutions· Demonstrated experience in managing and leading a service desk team, including coaching and mentoring.For a copy of a full job description, please contact us directly.Our benefitsPension scheme, life assurance, on site gym/fitness classes, employee assistance and wellbeing programmes, access to free counselling, physio support, cycle scheme, free parking and lots more!About Seashell TrustSeashell Trust runs an Outstanding (Ofsted) special School, and a specialist College together with 17 on-site residential homes for children and young people with complex learning disabilities, physical disabilities and multisensory impairments.We provide a caring environment that is safeguarded and committed to promoting learning, respect and independence, as well as dignity for all of our students. As part of our safer recruitment procedure, successful candidates will be required to undergo an enhanced DBS check (no cost) and full references will be taken.We value diversity and are committed to equal opportunities. We are an inclusive employer and welcome all applications.Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. If you require any reasonable adjustments for an interview, please highlight this to our Recruitment Team in advance.This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities.Job Type: Full-timeSalary: £41,500.00-£45,000.00 per yearBenefits: Company events Company pension Cycle to work scheme Discounted or free food Free fitness classes Free flu jabs Free parking Gym membership Health & wellbeing programme Life insurance On-site gym On-site parking Referral programme Sick pay Store discount Work from homeApplication question(s): Please outline your interest and relevant experience for this position.Work Location: Hybrid remote in Cheadle

Location: Stafford Fulfilment Centre with occasional travel to the support office in Handforth (Cheshire) At Pets at Home, we are dedicated to transforming pet care through our next-generation holistic pet care service. Our goal is to provide a fully personalised customer experience that seamlessly integrates pet care across our stores, multi-channel platforms, and veterinary services. We are backed by unprecedented investment, and a key part of this investment is our new purpose-built distribution centre in Stafford. Position Overview: We are seeking an experienced IT Service & Delivery Manager with a focus on Logistics & Distribution to join our team. This role will be based at our Stafford Fulfilment Centre, with occasional travel to our support office in Handforth. As the IT Service Delivery Manager, you will be the primary point of contact for the Logistics and Distribution function within the Retail department. Key Responsibilities Service Relationship: Manage relationships with 3rd party IT partners, including contract management, renewals, service reviews, and service improvement plans. Monitor and manage performance against KPIs set by the IT service and operations team, liaising with the business unit as needed. Lead the onsite IT service team (1 direct / 8 indirect), ensuring the highest levels of customer service. Act as the primary point of contact for IT service incidents. Drive continuous improvement in service quality, balancing change impact and developing strategies to minimise disruptions. Collaborate with IT and business teams to identify and prioritize key service challenges. Business Partnering: Support the Technology Business Partner in developing technology strategy, solution discovery, risk management, and relationship management. Embed within the Logistics and Distribution management team, serving as a trusted technology advisor and communicator. Articulate business area strategy to IT teams to ensure the delivery of high-quality solutions and services. Represent IT capacity to ensure clear service expectations within the business area. Project Delivery: Collaborate with delivery teams on project activities. Work closely with the business analysis team to articulate, prioritise, and understand project requests. Mitigate change delivery risks, including quality assurance and business risk assessment for go-live. Provide guidance and oversight to change teams delivering for the business area. Skills / Competencies Required Extensive experience in service management, partner management, people management, and project delivery. Familiarity with warehouse and logistics management systems. Experience in managing technology service delivery in a complex business environment. Customer-oriented with a focus on outcomes. Business experience within the Logistics and Distribution area, preferably in a service management or project/portfolio management role. Strong understanding of technology and its application to warehousing, logistics, and distribution. Excellent communication skills with the ability to articulate strategies, visions, and desired outcomes. Ability to engage and influence key stakeholders. Qualifications ITILv4 certification is preferred. Join Pets at Home and be part of our exciting journey to transform pet care. Apply now to contribute your expertise to our innovative and customer-focused team. Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours we want to hear from you! Note: Only shortlisted candidates will be contacted for further steps in the selection process.

Location: Handforth (Cheshire )Offices, UK (Occasional travel to Vets sites across the UK) Pets at Home is on a mission to transform pet care by creating a fully personalised customer experience that integrates pet care across our stores, multi-channels, and veterinary services. With unprecedented investment and a commitment to innovation, we are looking for an IT Service Delivery Manager to join our team and play a crucial role in this transformation. Key Responsibilities Service Relationship: Act as the primary point of contact for our Vets for Pets function, ensuring high levels of customer service and cost-effectiveness in IT service management and operations. Manage relationships with 3rd party IT partners, overseeing contracts, renewals, service reviews, and service improvement plans. Monitor and manage KPIs produced by the IT service and operations team, maintaining consistent performance levels. Collaborate with other IT Service Managers to drive Service Improvement Plans. Serve as a key conduit for incident resolution and prioritize continuous service improvement. Collaborate with IT and business teams to address key service challenges and prioritize improvements. Potential for on-call duty as an escalation point within our senior IT Service Operation team. Business Partnering: Support our Technology Business Partner in developing technology strategy, solution discovery, risk management, and relationship management. Embed within the Vets for Pets management team as a trusted technology advisor. Translate business area strategy into clear requirements for IT teams to deliver high-quality solutions and services. Represent IT capacity to ensure understanding of service expectations within the business area. Project Delivery: Support project activity within the delivery teams. Collaborate with the business analysis team to articulate, prioritise, and understand project requests. Mitigate change delivery risks, including quality assurance and business risk assessment for go-live. Provide guidance and oversight to change teams delivering for the business area. Skills / Competencies Required Extensive experience in service management, partner management, people management, and project delivery. Ideally, experience in a clinical environment. Proficiency in managing technology service delivery within a complex business operating environment. Customer-oriented approach with a focus on outcomes. Proven experience in IT Service Management with business relationship or project/portfolio management experience. Thorough understanding of technology and its application to business challenges. Strong communication skills with the ability to articulate strategies, visions, and desired outcomes. Ability to engage and influence key stakeholders. Qualifications Ideally ITIL V4 qualified Join our team at Pets at Home and be part of our exciting journey to revolutionise pet care. Your expertise in IT service delivery and management will play a pivotal role in achieving our mission. Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours we want to hear from you! Apply today and help us shape the future of pet care.

Our IT Service Desk is key in delivering IT Support services to over 450 Pet Care Centres and Vet Practices, alongside 4 Support Office buildings and 2 Distribution Centres around the UK. We are currently growing our IT Service Desk team. You would be working across a varied shift pattern between the hours of 08:00 and 20:10, including working 1 in 4 weekends. Once you have completed your training, you will have the opportunity to work from home for some of your shifts each week (approximately 20%). We’ll help you learn our environment through a comprehensive training program supported by regular coaching. Key Responsibilities Speaking with our colleagues, however they choose to contact us, via telephone, email or through our self-service system, listening to their requirements and providing them with timely updates that mean that they can get on with their day while we take care of their IT needs. Recording accurate, detailed information in our Service Management tool that helps form a comprehensive account of the incident or request. Using our extensive knowledge database, troubleshooting queries across hardware and software, for both colleagues in one of our offices or remotely working from elsewhere. Aiming to resolve queries from our colleagues whenever we can the first time they contact us. We are the ‘front door’ of IT and aim to offer a great experience to our customers, recognising that their perception of IT is shaped by us every day. Identifying issues that need further help and escalating appropriately to the relevant support teams, both internally and with external 3rd Parties. Working closely with the rest of the 1st and 2nd line Service Desk team to share experiences and learning to improve our performance overall. About You Proven track record of providing high quality customer service in a busy environment. This is essential, as this role will be doing just that. Great organisational skills, alongside a love of problem solving. Being curious and tenacious by nature will really help you to succeed in the role. Interest in IT and technology and any knowledge of MS Office applications along with previous IT service desk experience. Eagerness to learn and develop, alongside a real desire to provide an amazing experience to our colleagues. Benefits Bring your Pet to work! Birthday Leave - 1 day extra leave to celebrate your Birthday! Colleague Discount- 20% discount for you (plus one family member). This can be used in Pets at Home Stores, Groom Rooms, Companion Care Veterinary Services, and Pet Plan Insurance! The option to buy extra holidays Pension Scheme Life assurance Contributory Private Health Care Charity Leave- You are entitled to have one paid day’s leave each year to work for your favourite animal related charity. Celebrating Special Celebrations? You’ll get 1 extra week off and a gift to celebrate your wedding or civil partnership, and a gift from us if you are expecting or adopting a baby! Free Car Parking Values Awards Colleague of the Month Awards Cycle to Work Scheme Shopping discounts and more! The role is based in our newly refurbished office at Handforth. It is easily accessed from the A34 bypass or a short walk from Handforth Train Station. We offer free parking if travelling by car and there are a range of facilities onsite that make up a comfortable and welcoming working space for our colleagues. Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together ‘we’re better with pets’, we’d like to hear from you, whatever your background or circumstances

Contract type: Permanent, Full Time - 37 hours per week, Full year.Location: Based at The Kingsway School (two sites)Required from: Immediate StartSalary: NJC Scale 6 point 22 (£29,439) per annumClosing date: Friday 20 October at 12 noonInterview date: To be confirmedJob Purpose:To deliver a professional, comprehensive and discreet secretarial, organisational and administrative service to the Headteacher, Operations Manager and Senior Leadership Team, providing highly efficient and effective support in relation to all matters, enabling the School to deliver high quality teaching and learning.Key Accountabilities/Primary Responsibilities:Duties that may be carried out in this role include, but are not limited to:1. Support to the Headteacher, Senior Leadership Team & Operations Manager Represent the School & Headteacher’s Office in a positive & professional manner on all occasions, managing & screening the Headteacher’s emails, post and telephone calls and ensuring that appropriate timely action is taken. Work with the Headteacher & Senior Leadership Team to manage their electronic diaries to ensure that their time is used as efficiently and effectively as possible: identifying and resolving any potential conflicts to enable them to meet their commitments Anticipate the requirements of the Headteacher & Senior Leadership Team, including making accommodation and travel arrangements, briefing them and providing relevant timely information prior to meetings & events Undertake the preparation and production of complex reports for the Headteacher & Senior Leadership Team, which could contain distressing or upsetting content and ensuring that all such correspondence is processed accurately including HT Report to Governors and PEXs. Manage and coordinate key tasks delegated by the Headteacher and ensure deadlines are met by staff e.g., Subject Leader Reports, coordinating Governor Body meetings including preparing agendas, distributing materials, minute taking, administration support, updating GIAS, updating governance structure and attendance documents Assist the Headteacher & Senior Leadership Team in providing information for Governors Reports, minutes, preparing speeches, routine parent letters, messages via the appropriate parent communication channels, staff and student references Organise events and meetings as directed by the Headteacher & Senior Leadership Team ensuring that venue and hospitality arrangements are in place, and that all relevant delegate information is prepared and circulated in a timely manner. Prepare documents as directed including reports, agendas and correspondence for signature; sourcing, organising and analysing information as required and utilising appropriate formats. Take accurate minutes at briefings, meetings and hearings, ensuring that they are circulated to the appropriate parties in a timely manner. Act as liaison between the Headteacher & Senior Leadership Team and staff to ensure that matters are dealt with promptly including gathering, collating and disseminating information, responding to questions and ensuring that actions are carried out and followed up. Ensure that communications are filtered and work is prioritised appropriately, bringing matters to the attention of the Headteacher, Operations Manager & Senior Leadership Team accordingly. Ensure that both hard copy and electronic filing systems, including email are kept updated, maintained and compliant with the Data Protection Act 2018.2. Complaints Manage the Schools Complaints process in conjunction with the Headteacher & Senior Leadership Team in a timely and effective way, taking initial details & directing to the necessary member of the Senior Leadership Team and responding as necessary in alignment with Trust policies, maintaining a tracker.3. HRStaffing: Keep the Single Central Record up to date in compliance with Ofsted requirements, Keeping Children Safe in Education guidance & all other relevant statutory regulation. This to include having delegated responsibility of overseeing the maintenance of the SCR with specific responsibility for maintaining staff, volunteer and governance records. Place adverts, maintain application & shortlisting records as well as ensuring the shortlisting panel has all of the applications within a short time following the closing date Liaise with the Headteacher and Senior Leadership team, Operations Manager as appropriate regarding any contractual changes to the terms & conditions of employment including flexible working hours’ request, notifying HR & Payroll accordingly. Prepare offer letters and ensure all relevant forms are completed in respect of new staff/leavers Co-ordinate & arrange inductions for all new staff. Arrange ‘welcome meetings’ throughout the academic year for the Headteacher, Senior Leadership Team to meet all new staff, Arrange the timely receipt of SLT appraisal meetings Support HR with the annual workforce census data collection Act as a single point of HR contact for the staff body and to work with the Trust HR to ensure matters are dealt with swiftly and confidentially Support Attendance & Absence Management including: Maintain in Every HR accurate absence records Oversee the timely arrangement of Return to Work interviews by the Headteacher & Senior Leadership Team in line with the Trusts Absence Policy, ensuring quality of report, keeping the Headteacher appraised of compliance. Compile monthly reports to the Trust’s Payroll providers with all variations to salary and record sickness absences on the Trust’s payroll provider’s iTrent system.4. Communication & Events Liaise with parents, staff, Governors and external agencies including the Local Authority on behalf of the Headteacher & Senior Leadership Team as appropriate Liaise with the Marketing Department on promotional matters relating to the School Assist the Headteacher, Operations Manager & Senior Leadership Team in arranging Strategic Planning Days and staff training sessions for staff to ensure that they are aware of associated procedures and regulations Develop and implement administrative processes, procedures and systems which maintain compliance with School/Trust policies and procedures and statutory requirements, including but not limited to those in respect of safeguarding and data protection. Undertake the preparation and distribution of agendas, paperwork and minute taking for meetings as required including Senior Leadership meetings and Staff meetings Undertake the administration of paperwork and preparation for investigations and casework e.g. Disciplinary, capability. Liaison with professional bodies, outside agencies, other schools/universities and organisations and attend to queries as required by the Headteacher & Senior Leadership Team Communicate complex and sensitive information to staff and all stakeholders Provide a point of contact for parents/carers and all stakeholders to speak with the HeadteacherResponsible for the production of minutes for staff meetings and briefings and taking minutes in special circumstances to ensure full records are kept of all such meetings5. Other Responsibilities Undertake project work as directedIn addition, the post holder will undertake any other miscellaneous work, deemed suitable by management of the school.The PA to the Headteacher will be required to be flexible and work outside of normal School working hours to support wider school events, such as Open Days.Professional Development Maintain personal professional development to ensure that the knowledge and skills required to fulfil the role of PA to the Headteacher are kept up to date, including attending any training course relevant to the post to ensure continuing personal and professional development. Be a professional role model, and understand and promote the aims and the values of the TrustSafeguarding and Promoting the Welfare of Children and Young People The PA to the Headteacher is required to adhere to the statutory guidance ‘Keeping Children Safe in Education’ and follow all of the Trust’s policies and procedures in relation to safeguarding at all times. The PA to the Headteacher must take appropriate action in the event that they have concerns, or are made aware of the concerns of others, regarding the safety, or wellbeing of children or young people.Data Protection & Confidentiality The PA to the Headteacher is expected to comply with the provisions of GDPR and the Data Protection Act 2018, and follow all of the Trust’s information governance policies and procedures at all times. Any information the jobholder has access to, or is responsible for, must be managed appropriately and any requirements for confidentiality and security observed. Information must not be disclosed to any person, or Authority without observing the correct procedure for disclosure as set out in the Trust’s Data Protection Policy. Nothing shall prevent the jobholder from disclosing information that they are entitled to disclose under the Public Interest Disclosure Act 1998 as amended, provided that the disclosure is made in accordance with the provisions of that Act/s.Equality and Diversity The PA to the Headteacher is required to treat all people they come into contact with, with dignity and respect, and is entitled to expect this in return. The Trust are committed to fulfilling their Equality Duty obligations, including valuing equality and diversity and we expect all employees to share this commitment.Health and Safety The PA to the Headteacher has a duty to take care of their own health and safety and that of others who may be affected by their actions at work.The PA to the Headteacher must cooperate with the Trust as their employer, and co-workers to help everyone meet their legal requirements and follow the Trust’s health and safety policies and procedures at all times.Job Types: Permanent, Full-timeSalary: £29,439.00 per yearBenefits: Additional leave Health & wellbeing programme On-site parking Sick paySchedule: Monday to FridayAbility to commute/relocate: Cheadle: reliably commute or plan to relocate before starting work (required)Work Location: In personApplication deadline: 20/10/2023

The Role: You will be part of the Electrical Design Team, your role will place you as an essential point of contact within our highly client facing M&E Consultancy. You will design the electrical systems from the predetermined client brief coordinating with the project design team to meet the Client’s deliverables. Principal Duties: Undertake the design of Electrical Services either from a site survey or scheme report, drafting drawings, undertaking calculations using IES and production of specifications. Undertake electrical surveys. Liaise with in-house Mechanical, CAD and Secretarial staff to enable the production process and meet the needs of the business. Operate ACad and BIM systems. Undertake training in relation to REVIT MEP. Undertake condition assessments. Production of PPM Surveys and Reports. Tutor and mentor junior staff. Carry out project management duties including acting as lead consultant, chairing meetings and the production of minutes. Undertake defects inspections and issue appropriate certification. Write and produce operation and maintenance manuals. Production of SBem and Sap Calculations. Attend to Clients and other related professionals when attending meetings at ECS Consultants offices. Be part of the Company Values. Your Talents: Positive, proactive, self-motivated, flexible and adaptable approach Minimum HNC Building Services Engineering Excellent computer skills, including experience with Microsoft Excel, Outlook, Powerpoint and Word Exhibit the ability to develop strong working relationships with internal and external colleagues (at all levels) Excellent communication skills and attention to detail Willing to take on responsibility from the outset Travel required periodically. Full driving license and access to car required. Be a Team Player Our Clients and Projects: Local Authorities FTSE250 listed property investors National Project Management Companies Local and internationally recognised Architects London based projects and opportunities Offices / Education / Residential / Warehousing & Industrial / Healthcare Our Values: Teamwork Commitment Professionalism Quality Place of Work: Cheadle Office with planned site visits to projects. Benefits: Competitive Salary Christmas Bonus Flexible Working Hours Flexible Holiday Allowance, plus Christmas closure and additional day annual leave for birthdays Work Pension Scheme Employee Assistance Programme (EAP) Cycle to Work Scheme Professional Fees Paid (CIBSE/IET) Free Parking Social Events Regular CPD Events Investors in People Gold To apply for this role, please send a copy of your CV and covering letter to [email protected]

Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The role of Pension Administrator will be based at our Office in Cheadle Hulme. This is an ideal role for someone who thrives working in a busy environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company. Full training will be provided on site for the first 6 weeks. You will then be buddied up with an experienced employee who will be there to support you and answer any queries you may have. Once training is complete you will have an opportunity to apply for a flexible working request which will give you the option to work from home. Business Function MyCSP is one of the UK's leading pension administrators. We are also one of the UK's most efficient providers of outsourced services to both public and private sector organisations. One of MyCSP's largest clients is the Civil Service Pension scheme, with over 1.5 million members and 340 employers. MyCSP is a unique business. We are a mutual joint venture partnership between employee partners, who own 25% of the company held in trust for them by MyCSP Trust Company Ltd, and our private sector partner and Equiniti's pension business, Paymaster. We have an elected Employee Partnership Council which has a seat and full decision making rights on the Executive Management team. Employee partners are also represented by a Director at Board level. Core Duties/Responsibilities The successful candidate will be responsible for the following: Administering pension awards in line with Service Level Agreement Checking the integrity of customer data Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements Drafting of non-standard correspondence in response to customer enquiries Inputting customer details and accessing customer information Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: GCSE grade A*-C/9-4 or equivalent in English and Maths Good written and communication skills Strong numeracy skills PC literate Applicants must have resided in UK for at least 5 years Ability to work as part of a team Awareness of pension scheme rules, industry regulations, and current pensions legislation (not essential) Previous experience in a financial/pensions environment (preferred but not essential) Be able to prioritise work and work to deadlines. In return we'll give you: 28 days Annual Leave + 2 Volunteering days + Bank Holidays Flexible working Performance related bonus Annual Dividend Pension with company contribution Refer a friend - £1000 bonus Flexible benefits scheme to support you and your family Employee Assistance Programme Eye Care Scheme EQ wins app- providing discounts and savings for many retailers Learn something new scheme Community Fund to support fundraising activities We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Role: IT Service AnalystLocation: Cheadle (Hybrid Working)Pay: £25,750.00 (This will be supplemented by 20% unsociable hours shift allowance)Hours: 7.5 Hour Shifts on RotaRota Hours over the weekend between – 6am to 7pm Thursday to MondayIncluding Performance Bonus, as well as fantastic company benefits!If you are a IT Service Analyst looking to join a company with fantastic new projects, a global presence and exciting further growth planned then this role is perfect for you!A market leader in global payment tech, you will be secure in the knowledge that you are part of something big enough to get excited about everyday, but still holding the core values of looking after their people always!As a key member of a highly effective team which is looking to add for only positive reasons due to expansion, you will have job security, development opportunities and great company benefits.You will… Responding promptly to incidents and service requests reported by internal users during out-of-hours periods, diagnosing and troubleshooting technical issues effectively. Escalating complex or critical incidents to the appropriate teams or management, ensuring prompt resolution and minimal business impact. Adhering to defined SLAs and service targets, ensuring incidents and service requests are resolved within agreed timelines. Exhibiting excellent customer service skills, demonstrating empathy and professionalism whilst addressing user concerns. Onboarding new clients using the Set-Up Portal Contributing to knowledge base articles and proactive problem management.If you have proven experience working in a Service Analyst and Implementation environment/role then this really is a exciting opportunity to get yourself into a company that will look after you.You could be in in your exciting new role by end of November start of December.Contact Simon at Positively Different Solutions to find out more about this fantastic position.Job Types: Permanent, Full-timeSalary: From £25,750.00 per yearBenefits: Additional leave Bereavement leave Casual dress Company events Company pension Enhanced maternity leave Enhanced paternity leave Financial planning services Flexitime Free parking On-site parking Sick pay Work from homeSchedule: Day shift Flexitime Weekend availabilityApplication question(s): Do you hold any recognised IT Qualifications? if so please list... This roles hours will see you working rota hours Thursday to Monday you must be ok with this to apply? if not we can not move your application forward.Experience: Service Analyst: 3 years (required)Work Location: In personReference ID: SQJ/WKEND/HYB1

About Us: SupportDesk UK is a customer-focused IT support company dedicated to understanding our clients' businesses and providing outstanding services. We are currently looking for two Helpdesk Technicians to join our team. One position is for an experienced team member, and the other is for a newly qualified individual. Both roles will involve supporting business users with everyday Microsoft Windows issues, Windows desktop and server operating systems, Azure, SharePoint, Microsoft 365, and Hyper-V.Job Description: As a Helpdesk Technician at SupportDesk UK, you will be responsible for providing exceptional technical support to business users. Your role will involve resolving Microsoft Windows-related issues, including Windows desktop and server operating systems, Azure, SharePoint, Microsoft 365, and Hyper-V problems. We value a deep understanding of our clients' businesses to deliver tailored solutions. Additionally, you will occasionally be required to visit customers; thus, a clean full UK driving license is essential.Key Responsibilities: Provide technical support for business users, focusing on Microsoft Windows issues and related technologies. Diagnose and resolve everyday technical issues via phone, email, or remote assistance tools. Understand our clients' businesses to provide context-specific solutions. Maintain accurate records of client interactions and issue resolutions. Collaborate with team members to share knowledge and develop efficient solutions. Escalate complex issues to senior engineers or relevant teams, as needed. Stay updated with the latest industry trends and technologies. Assist in the development and maintenance of support documentation and knowledge base articles.Requirements:For the Experienced Role: Proven experience in providing technical support for Microsoft Windows desktop and server operating systems. Strong knowledge of Microsoft 365, Azure, SharePoint, and Hyper-V technologies. Excellent troubleshooting and problem-solving skills. Familiarity with Active Directory, Office 365 applications, and Windows security protocols. Exceptional communication and customer service skills. Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator. Ability to work well in a team and adapt to a fast-paced environment.For the Newly Qualified Role: Relevant educational qualifications (e.g., degree or relevant IT certifications). A strong desire to learn and grow within the IT support field. Basic understanding of Microsoft Windows, Microsoft 365, Azure, SharePoint, and Hyper-V. Excellent communication and customer service skills. A proactive and self-motivated attitude.Additional Requirement: Clean full UK driving license for occasional customer visits.Benefits: Competitive salary range: £22,000 to £28,000 per annum. 20 days of annual leave plus 8 public holidays. Professional development opportunities. Collaborative and supportive work environment. Opportunity to work with a variety of clients and cutting-edge technologies. Career growth within a customer-focused IT support company.Working Hours: 40 hours per week, Monday to Friday. 8:30 am to 5:30 pm with a 1-hour lunch break.How to Apply: If you are a dedicated Helpdesk Technician with experience or a newly qualified individual eager to learn and grow in the IT support field and have a clean full UK driving license, we encourage you to apply. Please submit your resume and cover letter to [Email Address].SupportDesk UK is an equal opportunity employer, and we welcome applicants from diverse backgrounds and experiences.Join our team and be part of our mission to provide exceptional, customer-focused IT support to businesses. Apply today!Job Type: Full-timeSalary: £22,000.00-£28,000.00 per yearBenefits: Casual dress Company pension Free parking On-site parkingSchedule: Monday to FridayAbility to commute/relocate: Cheadle: reliably commute or plan to relocate before starting work (required)Education: GCSE or equivalent (preferred)Experience: Technical support: 1 year (required) Customer service: 1 year (required)Work Location: In person

Location: Stafford Fulfilment Centre with occasional travel to the support office in Handforth (Cheshire) At Pets at Home, we are dedicated to transforming pet care through our next-generation holistic pet care service. Our goal is to provide a fully personalised customer experience that seamlessly integrates pet care across our stores, multi-channel platforms, and veterinary services. We are backed by unprecedented investment, and a key part of this investment is our new purpose-built distribution centre in Stafford. Position Overview: We are seeking an experienced IT Service & Delivery Manager with a focus on Logistics & Distribution to join our team. This role will be based at our Stafford Fulfilment Centre, with occasional travel to our support office in Handforth. As the IT Service Delivery Manager, you will be the primary point of contact for the Logistics and Distribution function within the Retail department. Key Responsibilities Service Relationship: Manage relationships with 3rd party IT partners, including contract management, renewals, service reviews, and service improvement plans. Monitor and manage performance against KPIs set by the IT service and operations team, liaising with the business unit as needed. Lead the onsite IT service team (1 direct / 8 indirect), ensuring the highest levels of customer service. Act as the primary point of contact for IT service incidents. Drive continuous improvement in service quality, balancing change impact and developing strategies to minimise disruptions. Collaborate with IT and business teams to identify and prioritize key service challenges. Business Partnering: Support the Technology Business Partner in developing technology strategy, solution discovery, risk management, and relationship management. Embed within the Logistics and Distribution management team, serving as a trusted technology advisor and communicator. Articulate business area strategy to IT teams to ensure the delivery of high-quality solutions and services. Represent IT capacity to ensure clear service expectations within the business area. Project Delivery: Collaborate with delivery teams on project activities. Work closely with the business analysis team to articulate, prioritise, and understand project requests. Mitigate change delivery risks, including quality assurance and business risk assessment for go-live. Provide guidance and oversight to change teams delivering for the business area. Skills / Competencies Required Extensive experience in service management, partner management, people management, and project delivery. Familiarity with warehouse and logistics management systems. Experience in managing technology service delivery in a complex business environment. Customer-oriented with a focus on outcomes. Business experience within the Logistics and Distribution area, preferably in a service management or project/portfolio management role. Strong understanding of technology and its application to warehousing, logistics, and distribution. Excellent communication skills with the ability to articulate strategies, visions, and desired outcomes. Ability to engage and influence key stakeholders. Qualifications ITILv4 certification is preferred. Join Pets at Home and be part of our exciting journey to transform pet care. Apply now to contribute your expertise to our innovative and customer-focused team. Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours we want to hear from you! Note: Only shortlisted candidates will be contacted for further steps in the selection process.

We’re currently recruiting a 1st Line Analyst to join our Helpdesk, based in Handforth, Cheshire. This is a fast-paced environment – we have over 15,000 colleagues throughout the UK, ranging from our Pet Care Centres, Vet Practices, and our Head Office. You will be joining a close-knit team, where everyone is empowered to work smarter together. Dogs in the office are a big part of our office culture, helping make the working day fun - with plenty of cuddles on offer. You will be an integral part of the helpdesk team, and if there’s an issue in a store close by, we send members of the team to get hands on and help to fix the issue, which is a great way to build relationships, and act as the face of IT. Day to day Responsibilities: Liaising with Colleague, via phone, email or through our self-service system – Excellent verbal and written communication is essential. Troubleshooting queries across hardware and software for colleagues in our offices, or remotely working elsewhere. Recording accurate and detailed information that helps form a comprehensive account of the incident or request. Aiming to resolve queries for Colleagues the first time an issue is raised. Identifying issues that need escalating, either internally or externally to 3rd parties. Working closely with your Colleagues in 1st and 2nd Line. Shift Requirements Monday - Friday Early 8:00 - 16:15 Middle 10:00 - 18:10 Late 12:00 - 20:10 Approximately 1 in 5 Weekends Saturday 8:00 – 19:10 Sunday 9:00 – 17:10 About You You will have previous experience as a 1st Line Analyst/Service Desk Analyst. Customer Service is a crucial part of the role, as you will be liaising with Colleagues regularly. You should also have a keen interest in IT and problem solving, as well as a drive to learn and develop your skills. If you’re wanting to progress into the IT World, we have opportunities ranging from 2nd Line, Information Security, Infrastructure and App Development. Benefits & Rewards To find out more about our Benefits and Reward Package, click here Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours we want to hear from you. Press the Apply Now button and in a few short steps we would have received your application. We can’t wait to speak to you about this role!

The Role: You will be part of the Mechanical Design Team, your role will place you as an essential point of contact within our highly client facing M&E Consultancy. You will design the mechanical systems from the predetermined client brief coordinating with the project design team to meet the Client’s deliverables. Principal Duties: Undertake the design of Mechanical Services either from a site survey or scheme report, drafting drawings, undertaking calculations using IES and production of specifications. Undertake mechanical surveys. Liaise with in-house Electrical, CAD and Secretarial staff to enable the production process and meet the needs of the business. Operate ACad and BIM systems. Undertake training in relation to REVIT MEP. Undertake condition assessments. Production of PPM Surveys and Reports. Tutor and mentor junior staff. Carry out project management duties including acting as lead consultant, chairing meetings and the production of minutes. Undertake defects inspections and issue appropriate certification. Write and produce operation and maintenance manuals. Production of SBem and Sap Calculations. Attend to Clients and other related professionals when attending meetings at ECS Consultants offices. Be part of the Company Values. Your Talents: Positive, proactive, self-motivated, flexible and adaptable approach Minimum HNC Building Services Engineering Excellent computer skills, including experience with Microsoft Excel, Outlook, Powerpoint and Word Exhibit the ability to develop strong working relationships with internal and external colleagues (at all levels) Excellent communication skills and attention to detail Willing to take on responsibility from the outset Travel required periodically. Full driving license and access to car required. Be a Team Player Our Clients and Projects: Local Authorities FTSE250 listed property investors National Project Management Companies Local and internationally recognised Architects London based projects and opportunities Offices / Education / Residential / Warehousing & Industrial / Healthcare Our Values: Teamwork Commitment Professionalism Quality Place of Work: Cheadle Office with planned site visits to projects. Benefits: Competitive Salary Christmas Bonus Flexible Holiday Allowance, plus Christmas closure and additional day annual leave for birthdays Work Pension Scheme Employee Assistance Programme (EAP) Cycle to Work Scheme Professional Fees Paid (CIBSE/IET) Free Parking Social Events Regular CPD Events Investors in People Gold To apply for this role, please send a copy of your CV and covering letter to [email protected]