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Female Sexologist aged 25 plus required for offering support to individuals who have personal sexual issues which has a big impact onto their lives. Providing the best advice to help the clients overcome their problems. The current waiting list holds 13 clients. Each session will last for 60 minutes with the salary of 35 per session paid at the beginning of each session. Location is the Dudley area and own transport will be an advantage. If you are interested please text or WhatsApp your details on 07704908585 in the first instance.

Retail Assistant aged 21 plus required for a new adult shop opening in the Dudley area. Hours are 30 per week with the working pattern of Monday - Friday 9.30 am - 3.30 pm. Salary is is 10 per hr paid on a daily shift basis. Previous retail experience not essential as full training could be provided. If you are interested please text or WhatsApp your details on 07704908585 in the first instance.

Female Carer aged 25 plus required for 30 hours a week for a new local social care service based in the Dudley area. Working pattern is Monday - Friday 9.30 am - 3.30 pm. Salary is 12.50 per hour paid on a weekly basis. It is essential that you have your own transport due to travelling to different homes in the Dudley area. If you are interested please text or WhatsApp your details on 07704908585 in the first instance.

Cleaner aged 25 plus required for 30 hours a week with the working pattern of Monday - Friday 9.30 am - 3.30 pm. Salary is 10 per hr paid on a daily shift basis with an extra 50 for travel costs paid on a weekly basis. It is essential that you have your own transport due to travelling to different homes in the Dudley area while carrying cleaning equipment. If you are interested please text or WhatsApp your details on 07704908585 in the first instance.

Female Punjabi speaking community helper required for offering support to clients based in the Dudley area. Are you someone who is very passionate in helping others and meeting new people. Hours are 30 per week with the working pattern of Monday - Friday 9.30am - 3.30 pm. Salary is 12.50 per hour paid on a weekly basis. It is essential that you have your own transport due to travelling to different locations in the Dudley area. If you are interested then please text or WhatsApp me on 07704908585 in the first instance.

Female Mistress aged 25 plus required for a new service located in the Dudley area. Hours are 20 per week with the working pattern of Monday -Friday 10.00 am -2.00 pm. Salary is 40 per hour paid on a weekly basis. Job duties require dominating professional gentlemen clients. Previous experience not essential as full training could be provided. All uniforms and accessories Wil be provided. Own transport will be an advantage. If you are interested then please text or WhatsApp your details on 07704908585 in the first instance.

Polish Interpreter required for being available for an call out Monday - Friday between 9.00 am - 5.00 pm. Salary is 25 per hour paid on a weekly basis. Job duties require travelling to different places in the Dudley area for offering an translating service which could include visiting GP Practices,Job Centres, Council buildings etc. Own transport will be essential. If you are interested then please text or WhatsApp your details on 07704908585 in the first instance.

Polish, German, Russian Interpreters required in the Dudley and Sandwell areas. Travelling to different places like Hospitals,GP Practices,Job Centres, Council buildings etc. Choose the best hours with your current availability. 30 per hour paid on a weekly basis. Own transport will be essential.if you are interested then please text or WhatsApp your details on 07704908585 in the first instance.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results. Experienced Recruitment Consultants: If you have a proven track record in recruitment and are seeking new opportunities to excel, we are looking for you!Career Changers: If you're ready to embrace a new challenge and see recruitment as an exciting opportunity, we want to hear from you!Sales Superstars: Bring your sales experience (at least 12 months) and transferable skills to thrive in the world of recruitment.Ready to begin your career with PageGroup? Apply now and explore a path of professional development, rewards and numerous opportunities.

This is a key role in the business that will allow you to develop and drive process and operational improvements in order to deliver best possible efficiency and productivity. A big part of this role will be supporting in ensuring capital investment is properly utilised as the business embraces automation, defining and developing the best practice culture of a new site.Key Responsibilities:To lead, manage and direct the effective production and distribution of their products operation and a continuous improvement environment Manage and maintain the group's strategic objectives, budgets and KPIs Define and agree individual and team key performance indicators and targetsDrive department performance against defined and agreed key performance indicators to achieve targetsSupport the senior leadership team in creating a collaborative, target driven working environmentWork with the Production and Engineering teams to ensure best use of resources and support, best practice sharing and group policy implementationWork with project teams to propose improvement plans or capital investment cases to the board where appropriateEnsure a proactive approach to HSE related issues to deliver continuous improvement of occupational and process safetyTo set and communicate the department vision; coaching and developing the team to achieve individual objectives while driving continuous improvementSupport with ensuring that regular reviews of risk assessments / Safe Systems of Work for all activities and work equipment are undertakenSupport in determining KPIs for the site and measure them on a regular basisBuild a collaborative workforce and work effectively cross-functionallyDriving continuous improvement initiatives to reduce overall costs of production and levels of waste, whilst increasing OTIF and meeting all quality criteriaIdentify CAPEX and investment opportunities and support project implementation Create an environment of employee engagement, training and succession to create a high performance, motivated work culture and continuous improvement environmentThis is a great opportunity for an Operations/Manufacturing Manager with experience leading an automated operation through a period of transformation The successful applicant will also have the following:Change management experience ideally with lean manufacturing knowledge (using techniques like Six Sigma, DMAIC, SMED, Kaizen etc.)Proven track record developing teams & driving performanceThe ability to work well, in collaboration with a cross functional senior management teamHSE training/awarenessExcellent communication skills with the ability to communicate at all levelsAbility to coach and develop a team to deliver their maximum potential

This Global Pharmaceutical Services provider are looking for a Data Engineer to work within their growing Business Intelligence technical service function. You will be supporting the technical development of their cloud data platforms, offering the options for near real time process reporting solutions. You will work on designing and developing their company data acquisition strategy allowing for near real time process reporting and full support of contractual reporting to customers.Key Responsibilities:Monitor and maintain ETL processes to ensure the continuation of an accurate data reporting platform for the business.Explore solutions for optimising the performance of the strategic data platform pipelines, following development design principlesDevelop and scale the cloud data platforms utilising CI / CD pipelines and Terraform.Help identify and implement the approach to data modelling our business processes in a manner that allows for agile implementation and improvement.Technical implementation of process protocols, quality measures and outcome definitions that allow us to use our data as Real-World evidence.Work with the analytics team to understand and build solutions that combine internal insight, patient outcomes, and external data feeds - creating an opportunity to explore big data and machine learning algorithms.Support the implementation of the security controls that ensure patient data privacy and full compliance with the Data Protection Act / GDPRHelp develop and implement the strategic data platform for insights including support to NHS National KPIs and standard operational/financial reporting, Standard Pharma Offerings, Bespoke Customer Solutions, Commercial/Financial Analytics/Planning and Internal Self-Service reporting.Identify key processes where BI can link our business operations with our patients.Help develop and implement the data acquisition strategy ensuring that data is available when needed, accurate and understood.Key Technical Skills required:Extensive experience of working with Azure data platform technologies including Data Lake gen 2, Synapse, Analysis Services, Power BIExtensive experience of working with Azure Data Factory & DatabricksExtensive SQL knowledge (Microsoft SQL Server 2005+) and experience working with relational databases, query authoring (T-SQL)Microsoft SQL server Integrated Services (SSIS) including ETL/ELTL design and development experience.Microsoft DevOps source control software and development lifecycle softwareDeveloping and maintaining objects within Data Warehouses / Lakehouses.Experience of working with business data domains / data as a product (Data Mesh).Metadata management / Data qualityExtensive experience of working with Azure data platform technologies including Data Lake gen 2, Synapse, Analysis Services, Power BIExtensive experience of working with Azure Data Factory & DatabricksExtensive SQL knowledge (Microsoft SQL Server 2005+) and experience working with relational databases, query authoring (T-SQL)Microsoft SQL server Integrated Services (SSIS) including ETL/ELTL design and development experience.Microsoft DevOps source control software and development lifecycle softwareDeveloping and maintaining objects within Data Warehouses / Lakehouses.Experience of working with business data domains / data as a product (Data Mesh).Metadata management / Data quality

Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation!GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency.The candidate willDevelop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices.Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards.Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model.Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget.Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support.Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards.Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments.Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot.Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy.Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations.Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations.We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued.Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices.In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF.Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL FoundationExperience in delivering large and complex technology led projects. Qualifications / certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePMFamiliarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation.Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems.Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development.Candidates will be assessed against these behaviours during selectionWorking TogetherManaging a Quality ServiceSeeing the Bigger PictureLeadershipCandidates will be assessed against these technical skills during selectionCustomer perspectiveCommercial acumenProperty market knowledgeInnovation

Full Job Description How would you like to be paid for five days but only work four*? Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG! Location: The Holden School, Leigh Salary: £20,000 per annum Hours: 37.5 hours per week, Monday to Friday 8am - 4pm Contract: Permanent, Term Time only Must be UK based. Are you looking for a new and exciting opportunity to be part of an excellent Team in a friendly and expanding Specialist School? If so, we have the perfect role for you. We are recruiting for an Administrator to join our fantastic Team at The Holden School located on Leigh. Job Purpose To assist the Head Teacher in developing the school as a high-quality specialist provision for pupils with emotional, social and mental health (SEMH) through providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Responsibilities Contribute to the life and community of the school in all of its aspects To work within the philosophy of the school at all times Welcoming visitors to the school in a professional manner Ensure all administrative tasks are completed on time (for example, recording attendance, calling non-attenders, producing review documents etc.) To ensure that the school operates in an efficient manner Essential GCSEs in Maths and English, grade C or above (or equivalent) Confident user of ICT including all Microsoft office applications (excel in particular) and outlook Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training on various in-house software packages Ability to prioritise tasks Ability to work under pressure and meet reporting deadlines Self-motivated with the ability to multi-task Desirable Previous experience of working with young people, preferably in an educational setting Driving License Experience in a high-volume transaction environment. Experience of BACS payment systems. About us The Holden School is an independent specialist day school for boys and girls aged from 5 to 16, catering for pupils with a wide range of needs in Lancashire, Manchester and surrounding areas. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life. We are a Therapeutic Led, Trauma Informed School providing individualised curriculums for our young people supported by our Class Teams, our Pastoral Team and our own Therapists. We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them academically and socially, to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live. Acorn Education & Care is the UK’s leading independent provider of specialist education and residential care for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. Why join Acorn Education & Care? Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: A wide range of health, wellbeing, and insurance benefits 100’s of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. #1

Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The role of Pension Administrator will be based at our Office in Cheadle Hulme. This is an ideal role for someone who thrives working in a busy environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company. Full training will be provided on site for the first 6 weeks. You will then be buddied up with an experienced employee who will be there to support you and answer any queries you may have. Once training is complete you will have an opportunity to apply for a flexible working request which will give you the option to work from home. Business Function MyCSP is one of the UK's leading pension administrators. We are also one of the UK's most efficient providers of outsourced services to both public and private sector organisations. One of MyCSP's largest clients is the Civil Service Pension scheme, with over 1.5 million members and 340 employers. MyCSP is a unique business. We are a mutual joint venture partnership between employee partners, who own 25% of the company held in trust for them by MyCSP Trust Company Ltd, and our private sector partner and Equiniti's pension business, Paymaster. We have an elected Employee Partnership Council which has a seat and full decision making rights on the Executive Management team. Employee partners are also represented by a Director at Board level. Core Duties/Responsibilities The successful candidate will be responsible for the following: Administering pension awards in line with Service Level Agreement Checking the integrity of customer data Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements Drafting of non-standard correspondence in response to customer enquiries Inputting customer details and accessing customer information Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: GCSE grade A*-C/9-4 or equivalent in English and Maths Good written and communication skills Strong numeracy skills PC literate Applicants must have resided in UK for at least 5 years Ability to work as part of a team Awareness of pension scheme rules, industry regulations, and current pensions legislation (not essential) Previous experience in a financial/pensions environment (preferred but not essential) Be able to prioritise work and work to deadlines. In return we'll give you: 28 days Annual Leave + 2 Volunteering days + Bank Holidays Flexible working Performance related bonus Annual Dividend Pension with company contribution Refer a friend - £1000 bonus Flexible benefits scheme to support you and your family Employee Assistance Programme Eye Care Scheme EQ wins app- providing discounts and savings for many retailers Learn something new scheme Community Fund to support fundraising activities We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Role: IT Service AnalystLocation: Cheadle (Hybrid Working)Pay: £25,750.00 (This will be supplemented by 20% unsociable hours shift allowance)Hours: 7.5 Hour Shifts on RotaRota Hours over the weekend between – 6am to 7pm Thursday to MondayIncluding Performance Bonus, as well as fantastic company benefits!If you are a IT Service Analyst looking to join a company with fantastic new projects, a global presence and exciting further growth planned then this role is perfect for you!A market leader in global payment tech, you will be secure in the knowledge that you are part of something big enough to get excited about everyday, but still holding the core values of looking after their people always!As a key member of a highly effective team which is looking to add for only positive reasons due to expansion, you will have job security, development opportunities and great company benefits.You will… Responding promptly to incidents and service requests reported by internal users during out-of-hours periods, diagnosing and troubleshooting technical issues effectively. Escalating complex or critical incidents to the appropriate teams or management, ensuring prompt resolution and minimal business impact. Adhering to defined SLAs and service targets, ensuring incidents and service requests are resolved within agreed timelines. Exhibiting excellent customer service skills, demonstrating empathy and professionalism whilst addressing user concerns. Onboarding new clients using the Set-Up Portal Contributing to knowledge base articles and proactive problem management.If you have proven experience working in a Service Analyst and Implementation environment/role then this really is a exciting opportunity to get yourself into a company that will look after you.You could be in in your exciting new role by end of November start of December.Contact Simon at Positively Different Solutions to find out more about this fantastic position.Job Types: Permanent, Full-timeSalary: From £25,750.00 per yearBenefits: Additional leave Bereavement leave Casual dress Company events Company pension Enhanced maternity leave Enhanced paternity leave Financial planning services Flexitime Free parking On-site parking Sick pay Work from homeSchedule: Day shift Flexitime Weekend availabilityApplication question(s): Do you hold any recognised IT Qualifications? if so please list... This roles hours will see you working rota hours Thursday to Monday you must be ok with this to apply? if not we can not move your application forward.Experience: Service Analyst: 3 years (required)Work Location: In personReference ID: SQJ/WKEND/HYB1

About Us: SupportDesk UK is a customer-focused IT support company dedicated to understanding our clients' businesses and providing outstanding services. We are currently looking for two Helpdesk Technicians to join our team. One position is for an experienced team member, and the other is for a newly qualified individual. Both roles will involve supporting business users with everyday Microsoft Windows issues, Windows desktop and server operating systems, Azure, SharePoint, Microsoft 365, and Hyper-V.Job Description: As a Helpdesk Technician at SupportDesk UK, you will be responsible for providing exceptional technical support to business users. Your role will involve resolving Microsoft Windows-related issues, including Windows desktop and server operating systems, Azure, SharePoint, Microsoft 365, and Hyper-V problems. We value a deep understanding of our clients' businesses to deliver tailored solutions. Additionally, you will occasionally be required to visit customers; thus, a clean full UK driving license is essential.Key Responsibilities: Provide technical support for business users, focusing on Microsoft Windows issues and related technologies. Diagnose and resolve everyday technical issues via phone, email, or remote assistance tools. Understand our clients' businesses to provide context-specific solutions. Maintain accurate records of client interactions and issue resolutions. Collaborate with team members to share knowledge and develop efficient solutions. Escalate complex issues to senior engineers or relevant teams, as needed. Stay updated with the latest industry trends and technologies. Assist in the development and maintenance of support documentation and knowledge base articles.Requirements:For the Experienced Role: Proven experience in providing technical support for Microsoft Windows desktop and server operating systems. Strong knowledge of Microsoft 365, Azure, SharePoint, and Hyper-V technologies. Excellent troubleshooting and problem-solving skills. Familiarity with Active Directory, Office 365 applications, and Windows security protocols. Exceptional communication and customer service skills. Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator. Ability to work well in a team and adapt to a fast-paced environment.For the Newly Qualified Role: Relevant educational qualifications (e.g., degree or relevant IT certifications). A strong desire to learn and grow within the IT support field. Basic understanding of Microsoft Windows, Microsoft 365, Azure, SharePoint, and Hyper-V. Excellent communication and customer service skills. A proactive and self-motivated attitude.Additional Requirement: Clean full UK driving license for occasional customer visits.Benefits: Competitive salary range: £22,000 to £28,000 per annum. 20 days of annual leave plus 8 public holidays. Professional development opportunities. Collaborative and supportive work environment. Opportunity to work with a variety of clients and cutting-edge technologies. Career growth within a customer-focused IT support company.Working Hours: 40 hours per week, Monday to Friday. 8:30 am to 5:30 pm with a 1-hour lunch break.How to Apply: If you are a dedicated Helpdesk Technician with experience or a newly qualified individual eager to learn and grow in the IT support field and have a clean full UK driving license, we encourage you to apply. Please submit your resume and cover letter to [Email Address].SupportDesk UK is an equal opportunity employer, and we welcome applicants from diverse backgrounds and experiences.Join our team and be part of our mission to provide exceptional, customer-focused IT support to businesses. Apply today!Job Type: Full-timeSalary: £22,000.00-£28,000.00 per yearBenefits: Casual dress Company pension Free parking On-site parkingSchedule: Monday to FridayAbility to commute/relocate: Cheadle: reliably commute or plan to relocate before starting work (required)Education: GCSE or equivalent (preferred)Experience: Technical support: 1 year (required) Customer service: 1 year (required)Work Location: In person

Location: Stafford Fulfilment Centre with occasional travel to the support office in Handforth (Cheshire) At Pets at Home, we are dedicated to transforming pet care through our next-generation holistic pet care service. Our goal is to provide a fully personalised customer experience that seamlessly integrates pet care across our stores, multi-channel platforms, and veterinary services. We are backed by unprecedented investment, and a key part of this investment is our new purpose-built distribution centre in Stafford. Position Overview: We are seeking an experienced IT Service & Delivery Manager with a focus on Logistics & Distribution to join our team. This role will be based at our Stafford Fulfilment Centre, with occasional travel to our support office in Handforth. As the IT Service Delivery Manager, you will be the primary point of contact for the Logistics and Distribution function within the Retail department. Key Responsibilities Service Relationship: Manage relationships with 3rd party IT partners, including contract management, renewals, service reviews, and service improvement plans. Monitor and manage performance against KPIs set by the IT service and operations team, liaising with the business unit as needed. Lead the onsite IT service team (1 direct / 8 indirect), ensuring the highest levels of customer service. Act as the primary point of contact for IT service incidents. Drive continuous improvement in service quality, balancing change impact and developing strategies to minimise disruptions. Collaborate with IT and business teams to identify and prioritize key service challenges. Business Partnering: Support the Technology Business Partner in developing technology strategy, solution discovery, risk management, and relationship management. Embed within the Logistics and Distribution management team, serving as a trusted technology advisor and communicator. Articulate business area strategy to IT teams to ensure the delivery of high-quality solutions and services. Represent IT capacity to ensure clear service expectations within the business area. Project Delivery: Collaborate with delivery teams on project activities. Work closely with the business analysis team to articulate, prioritise, and understand project requests. Mitigate change delivery risks, including quality assurance and business risk assessment for go-live. Provide guidance and oversight to change teams delivering for the business area. Skills / Competencies Required Extensive experience in service management, partner management, people management, and project delivery. Familiarity with warehouse and logistics management systems. Experience in managing technology service delivery in a complex business environment. Customer-oriented with a focus on outcomes. Business experience within the Logistics and Distribution area, preferably in a service management or project/portfolio management role. Strong understanding of technology and its application to warehousing, logistics, and distribution. Excellent communication skills with the ability to articulate strategies, visions, and desired outcomes. Ability to engage and influence key stakeholders. Qualifications ITILv4 certification is preferred. Join Pets at Home and be part of our exciting journey to transform pet care. Apply now to contribute your expertise to our innovative and customer-focused team. Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours we want to hear from you! Note: Only shortlisted candidates will be contacted for further steps in the selection process.

We’re currently recruiting a 1st Line Analyst to join our Helpdesk, based in Handforth, Cheshire. This is a fast-paced environment – we have over 15,000 colleagues throughout the UK, ranging from our Pet Care Centres, Vet Practices, and our Head Office. You will be joining a close-knit team, where everyone is empowered to work smarter together. Dogs in the office are a big part of our office culture, helping make the working day fun - with plenty of cuddles on offer. You will be an integral part of the helpdesk team, and if there’s an issue in a store close by, we send members of the team to get hands on and help to fix the issue, which is a great way to build relationships, and act as the face of IT. Day to day Responsibilities: Liaising with Colleague, via phone, email or through our self-service system – Excellent verbal and written communication is essential. Troubleshooting queries across hardware and software for colleagues in our offices, or remotely working elsewhere. Recording accurate and detailed information that helps form a comprehensive account of the incident or request. Aiming to resolve queries for Colleagues the first time an issue is raised. Identifying issues that need escalating, either internally or externally to 3rd parties. Working closely with your Colleagues in 1st and 2nd Line. Shift Requirements Monday - Friday Early 8:00 - 16:15 Middle 10:00 - 18:10 Late 12:00 - 20:10 Approximately 1 in 5 Weekends Saturday 8:00 – 19:10 Sunday 9:00 – 17:10 About You You will have previous experience as a 1st Line Analyst/Service Desk Analyst. Customer Service is a crucial part of the role, as you will be liaising with Colleagues regularly. You should also have a keen interest in IT and problem solving, as well as a drive to learn and develop your skills. If you’re wanting to progress into the IT World, we have opportunities ranging from 2nd Line, Information Security, Infrastructure and App Development. Benefits & Rewards To find out more about our Benefits and Reward Package, click here Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours we want to hear from you. Press the Apply Now button and in a few short steps we would have received your application. We can’t wait to speak to you about this role!

An exciting opportunity has arisen within our clients progressive and leading firm of chartered accountants for a full time Accounts/Audit Senior.The role will include the preparation and review of accounts as well as leading audit assignments from the initial planning stage through to completion. The position will be split between audit and accounts depending on when the audits fall.You will ideally be qualified in ACA/ACCA, with an established accounts and audit background, have experience in preparing accounts in statutory format and be able to audit the accounts of SME clients.This is a full time position based at our clients office in Halesowen.Salary 35,000 40,000 depending on experience and qualifications.

A person is required to visit as and when required to carry out basic light housework and simple care help plus companionship for a retired professional gent living alone with intermittent health problems, no cooking is needed. Pay is minimum 18 - 20+ per hour cash in hand if preferred plus travel expenses.