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Manage and oversee the daily operations of the pharmacy.Ensure the delivery of outstanding patient care and services.Lead and motivate a team to achieve set objectives.Comply with all regulatory standards and company policies.Oversee inventory management and control.Establish and maintain relationships with healthcare providers and customers.Implement strategies to drive sales and meet targets.Manage staff training and development initiatives.A successful Pharmacy Manager should have:A valid GPhC registration.Experience in a retail pharmacy setting.Strong leadership and team management skills.Excellent communication and customer service skills.Knowledge of relevant pharmacy regulations and legislation.Ability to effectively handle pharmacy operations and sales.

Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation!GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation.We are seeking an experienced and strategic-thinking Senior Product Manager with a focus on Planon IWMS (Integrated Workplace Management System) and ServiceNow CSM (Customer Service Management) platforms development and management. As a key member of our team, you will lead the product lifecycle for our IWMS and CSM platform, ensuring the successful development, delivery, and testing of innovative solutions that enhance workplace efficiency and user experience.The candidate will Develop and communicate a clear product strategy for the IWMS and CSM platforms aligning with overall workplace management objectives.Manage the entire product life-cycle, from ideation and concept through development, launch, and ongoing optimisation.Create and maintain a detailed IWMS / CSM platform roadmaps, outlining key milestones and deliverables to enhance workplace efficiency.Lead the end-to-end product development lifecycle for IWMS and CSM platforms, focusing on systems architecture and design tailored for workplace management covering property, asset, space, facilities and project management.Implement comprehensive testing strategies for the IWMS and CSM platform, ensuring the quality and reliability of all features and functionalities.Collaborate with the QA teams to conduct rigorous testing, including functional testing, integration testing, and user acceptance testing.Collaborate with cross-functional teams to define IWMS and CSM platform requirements, ensuring alignment with business goals and the unique needs of integrated workplace management.Conduct specialised user research within the context of integrated workplace management to understand user behaviour, needs, and preference to ensure user and product centric development.Collaborate with design teams to translate IWMS and CSM user insights into user experience strategies and features, ensuring a seamless and efficient workplace environment.Work closely with cross-functional teams to ensure seamless collaboration throughout the IWMS and CSM platform development and testing process. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued.Proven experience as a Product Manager, with a focus on IWMS and CSM platform development, workplace management. Qualifications such as Certified Scrum Product Owner (CSPO) or IIBA Certified Product Ownership Analysis (CPOA).Experience championing user-centric and product centric design principles, conducting user research, and translating insights into product features that enhance the user experience.Strong background in user research, user experience, software configuration, and testing within the context of IWMS and CSM systems.Experience in creating and managing product roadmaps, prioritising features, and communicating product plans to internal stakeholders.Strong strategic thinking and the ability to align product initiatives with overall business goals, markettrends, and customer needs.Demonstrated success in collaborating with cross-functional teams including data, integration, development, and project delivery, to achieve product objectives.Candidates will be assessed against these behaviours during selectionWorking TogetherSeeing the Bigger PictureChanging & ImprovingCommunicating & InfluencingCandidates will be assessed against these technical skills during selectionCustomer perspectiveCommercial acumenProperty market knowledgeInnovation

Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation!GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation.We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency.The candidate willDevelop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices.Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards.Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model.Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget.Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support.Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards.Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments.Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot.Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy.Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations.Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations.We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued.Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices.In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF.Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL FoundationExperience in delivering large and complex technology led projects. Qualifications / certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePMFamiliarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation.Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems.Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development.Candidates will be assessed against these behaviours during selectionWorking TogetherManaging a Quality ServiceSeeing the Bigger PictureLeadershipCandidates will be assessed against these technical skills during selectionCustomer perspectiveCommercial acumenProperty market knowledgeInnovation