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Provide first line support for IT-related queries and issuesAssist in maintaining and improving the IT infrastructureWork collaboratively with the technology team to troubleshoot problemsHelp in the implementation of new systems and technologiesMonitor and manage IT systems to ensure optimal performanceEnsure all IT policies and procedures are adhered toSupport the training of staff on new technologiesContribute to IT projects within the organisationA successful Technical Support Team Member should have:Knowledge of IT systems and infrastructureStrong problem-solving skillsExcellent communication skills, both written and verbalThe ability to work well in a teamA proactive attitude and the ability to take initiative

Position Summary:We have an exciting opportunity for you to join our team of Operation Support Agents.Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.What you will be doing:• Ensuring that customers' urgent packages get to the right place, on time• Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries• Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery• Entering data into our in-house tracking system• Running clear and effective communication and collaboration with the team, your manager, and other operations stations• Adhering to FedEx processes, procedures and controls, and regulatory requirementsWhat do you bring with you:• Good communication and social skills• Ability to work in a fast-paced environment with strict timelines• Ability to manage own time effectively with attention to detailWhat do we offer:• Attractive compensation package• Training to get you started and on-the-job learning opportunities• Extensive learning resources to further develop your skills and knowledge• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)• Employee Assistance Program for you and your family in difficult life situations• Employee reduced-rate shipping• Great career opportunities• FedEx is one of the worlds most admired companies and trusted brands year after yearBring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.Additional InformationPosting Date: 15-Apr-2024Closing Date: 26-Apr-2024FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for allOur CompanyFedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.Our CultureOur culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.Salary: . Date posted: 04/15/2024 06:32 PM

Position Summary:We have an exciting opportunity for you to join our Operations team as a package handler.Working hours: 20 per weekShift pattern: Monday to Friday 07.30 - 11.30 (Saturdays on a rota basis (07.00 - 12.00)Salary: £11.85 per hour. Premia paid for hours worked between 7pm - 10pm (£1.27), and 10pm - 6am (£1.54).Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.What you will be doing:• Sorting, scanning, loading, and unloading packages in a fast-paced environment• Using relevant equipment and technology when needed• Following our Health and Safety regulations• Supporting your supervisor and team members as requiredWhat do you bring with you:• Be a great team player• Be able to complete all required training• Be able to communicate effectively, in a fast-moving environment• Have excellent eye for detail and be able to make quick, accurate decisionsWhat do we offer:• Attractive compensation package• Training to get you started and on-the-job learning opportunities• Extensive learning resources to further develop your skills and knowledge• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)• Employee Assistance Program for you and your family in difficult life situations• Employee reduced-rate shipping• Great career opportunities• FedEx is one of the worlds most admired companies and trusted brands year after yearBring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.Additional InformationPosting Date: 15-Apr-2024Closing Date: 26-Apr-2024FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for allOur CompanyFedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.Our CultureOur culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.Salary: . Date posted: 04/15/2024 06:32 PM