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Senior Technical Support Engineer
Recruitment Boutique Ltd, Ashford, Surrey, GB
Our client, Timeless IMS, has evolved over the last fifteen years from being an IT support company, supporting both single homes to large multi-site corporations offering Intelligent Managed Solutions across four key areas of technology; Intelligence, People, Security and Cloud.They are currently recruiting a Senior Technical Support Engineer.As the successful candidate:You will be responsible for managing and growing a technical team delivering first-class telephone, remote and on-site support to our customers across varying sectors. You will also be expected to complete project work in a team and independently to strict deadlines. You will resolve incidents using Autotask Service ticketing software. You will be required to monitor, manage, and contribute to the operation of our advanced RMM software.You will have several tasksPrimary, you will manage and grow their small technical support team and provide 1st to 3rd line technical support and onsite project work for their clients within set SLAs; this includes (but is not limited to):Monitor and analyse Service Desk performance metrics, identifying areas for improvement and implementing appropriate measures.Work alongside the operations manager to grow and develop the Technical TeamWork alongside the sales department with pre and post sales queries.Manage and train technical staff and outsourced helpdesk.Respond to Client service requests by providing remote desktop and server support within support agreement targets (SLAs)Support Microsoft 365 issues and change requests.Create and maintain requests in our ticketing system raised by the customer via telephone and email.Manage own daily schedule by working through the service board and monitor, categorise, and setting the priority of incoming ticketsCommunication with customers required: keeping them informed of incident progress, notifying them of impending changes or agreed outagesTroubleshoot and resolve issues with Microsoft / MacOS operating systemsProactively review alerts originating from customer infrastructureAdminister and support on-premises/Azure Active DirectoryBuild and configuration of both physical and virtual machinesProvide networking support for routers, switches, firewalls, wireless access pointsMonitor and manage security software and cloud tools (Microsoft 365/Watchguard)Backup creation and administrationPerform preventative maintenance activitiesMaintain our documentation systemEscalation of tickets to the relevant persons or team as necessaryKeep customers regularly updated, both via our ticketing system and telephoneSupporting Project Managers with the preparation and delivery of projectsComplete project tickets and phases as assignedMake sure new/pending tickets do not exceed our SLA by picking up unassigned ticketsVisit customer premises when necessaryStay up to date with advances in technologyPlace of WorkOffice Based Ashford, SurreyHours of WorkMonday to Friday (8:30 to 5:30 with 1-hour lunch)Out-of-hours support (when required)SkillsAll candidates must have the following knowledge to an excellent level of the following skills and at least four years of experience in a similar role.Desktop and server hardwareMicrosoft Windows 10/11Microsoft Office desktop apps (to the latest version)macOS (to the latest version)Microsoft 365, including Exchange, SharePoint, OneDrive, Teams and AzureSwitches and firewallsNetworking knowledge (TCP/IP, DNS, DHCP and VPN)Use and management of RMM softwareNetwork Security (Watchguard experience Preferable)DesirableExperience with building and/or maintaining a Service DeskAdvanced networking (VLANs etc.)Active Directory / Azure Active DirectoryMicrosoft Windows ServerMulti-Factor AuthenticationCyber Essentials understanding and complianceEndpoint ProtectionPersonal SkillsClear and fluent English (written and spoken)Excellent customer service and communication skillsAbility to manage and prioritise tasksTimekeeping and time managementWork as a team and independentlySelf-motivated, resourceful, and keen to learn and share knowledgeAbility to lead by example - developing and maintaining a respectful and inclusive working environmentAbility to plan, organise and adapt to changing job tasks within own roleStrong analytical, logical, and troubleshooting skillsStrong efficiency skills, with the ability to multi-task in a fast pasted environmentFlexible approach to working hoursQualificationsAt least four years of experience in a similar role (essential)CompTIA A+/Network+/Security+ (desirable)ITIL Foundation (desirable)Salary: Neg depending on experience
Indirect Procurement Manager
Michael Page, Kent
Oversee and manage all indirect procurement activitiesDevelop and implement cost-effective procurement strategiesCollaborate with various departments to ensure procurement needs are metNegotiate with suppliers to secure advantageous termsTrack and report key functional metrics to reduce expenses and improve effectivenessCraft negotiation strategies and close deals with optimal termsControl spend and build a culture of long-term saving on procurement costsPartner with stakeholders to ensure clear requirements documentationA successful 'Indirect Procurement Manager' should have:A degree in supply chain management, logistics or business administrationProven working experience as a procurement manager or procurement officerKnowledge of sourcing and procurement techniquesA knack for negotiation and networkingGood knowledge of supplier or third party management softwareAptitude in decision-making and working with numbersExperience in collecting and analysing dataStrong leadership capabilities
Administration Officer
Sammons Recruitment Group, Reigate
Job Title: Administration Officer Contract Type: Temporary Location: Reigate, Surrey Job Base: Office based Industry: Admin and Secretarial Salary: £25 per hour Reference: V-80299 Contact Email: [email protected] Contact Phone: 01252 727887 Job Published: 23/11/2023 16:20 Administration Officer Reigate, Surrey | £25 per hour | Posted 21 days ago Our client is seeking a dedicated and skilled individual to join their team as an Administrator. This crucial role involves providing essential administration support to ensure the efficient functioning of their front-line service, meeting obligations in accordance with relevant legislation. Key Responsibilities: Prioritise processes ensuring timely identification of appropriate provisions Act as the first point of contact for general calls, effectively handling inquiries or referring them to the relevant office Operate in a fast-paced, complex interpersonal environment, managing sensitive cases Key Requirements: Vocational Qualifications Level 2 or equivalent in a relevant field with practical knowledge of service user group needs, or equivalent experience Ability to understand sensitive circumstances, gather appropriate information, and reach conclusions Strong written and oral communication skills with the ability to build relationships with a range of stakeholders Competent in a range of IT tools, including databases and MS Office. Ability to explain processes and concepts in simple terms, maintain records, and build effective relationships with service users and others Effective time management skills with the ability to identify priorities Team player with the ability to work flexibly Experience of working with the user group If you are passionate about making a positive impact and you possess the required skills and experience, we invite you to apply for this rewarding role. If you know someone suitable for this role, share the word and through our referral scheme receive up to £50! This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace, and consider all applications. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
Clinical Office Co-ordinator, Gastroenterology
Ashford and St. Peter's Hospitals NHS Foundation Trust, Chertsey
An exciting opportunity has arisen for Clinical Office Co-coordinator to join our busy Gastroenterology Team at Ashford and St Peter’s Hospitals. The post includes general office duties, whilst closely working alongside your Consultants and their teams to provide an excellent administrative service to our patients. Clinics and patients will need to be carefully managed, administration skills are required, along with an excellent telephone manner. The successful candidate will be an enthusiastic and highly motivated team player, who shows flexibility and a careful attention to detail. You will be required to use a number of systems including Surrey Safe Care (Cerner), Evolve and Dictate I.T. Previous experience of these systems is desirable, but not essential, as training will be provided. Previous applicants need not apply. The Clinical Office Administrative Co-ordinator will provide: A comprehensive administrative service to the clinical office and clinical staff. Organise their workload with the Consultants and Teams, coordinating with other Clinical Office Administrative Co-ordinators to ensure that an efficient service is provided. Act as an essential point of contact for patients and work closely with clinicians, specialist nurses, and other specialities. To work with all members of the Patient Pathway Team to ensure that pathways are actively managed and any clinic/theatre bookings are made in line with the Trust’s Access Policy. Exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is expected that Clinical Office Administrative Co-ordinators are fully able to fulfil the role of the Clinical Office Administrator. Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care. Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible. Using LUNA on a daily basis, liaise with the Patient Pathway Team across the Trust as a whole, to ensure co-ordination of all elements of the patient pathway. This may include highlighting patient target dates to ensure that investigations/diagnostics are carried out and results received in a timely manner. To liaise with the Appointments Centre regarding outpatient clinic bookings as necessary and ensure patient follow up appointments are booked as soon as results are known and are available for clinic appointment. Monitor patients who are sent to other Trusts for treatment to ensure they do not breach 18 weeks (MDS forms) in conjunction with Patient Pathway Team. To highlight any potential breaches or delays in the patient’s pathway to the Team Leader, Patient Pathway Team or Service Manager according to the Trust’s escalation policy. To liaise directly with patients to book, cancel, and rebook any outpatient appointments. To be responsible for sending out relevant appointment letters, and cancelling/rebooking patients follow-up appointments. Responsible for checking all clinic letters are completed accurately and outcomes actioned and recorded on Surrey Safe Care (Cerner). Monitor overbooking of clinics and arrange additional clinics to meet 18 week and cancer targets in conjunction with clinicians and Service Managers. Manage changes in clinic templates as directed by the Service Manager.. Attend regular team meetings arranged by Team Leader. Deal with patient queries effectively by telephone, letter, and email. Have the ability and commitment to work as a team member and be able to adhere to strict deadlines. Provide a fast and accurate clinical correspondence secretarial/admin. service with proficient use of appropriate software and systems to meet the required Trust’s standard of work. As appropriate, prepare straightforward replies and requests for consultant teams. To use new working systems within the Clinical Office to promote an efficient service, ie the outsourced transcription service, e-correspondence to PCT GP practices, electronically developed storage and print, systems, discharge summary systems, and the storage of appropriate information electronically on shared drives. Using various systems such as Surrey Safe Care (Cerner), and Evolve (Electronic Medical Records) to help manage the 18 week patient pathway. Ensure changes notified by patients are added accurately and immediately, in accordance with required Trust standards of work. Provides first point of contact for written and telephone queries on behalf of consultants and teams, using judgement to establish validity and priority of the contact. Responsible for dealing with enquiries from patients, (written and via telephone/email) relatives, wards, GPs and various external agencies, providing information and taking appropriate action as required whilst ensuring patient confidentiality at all times. Working as part of a team; assisting with the training of new and temporary staff providing support and advice as appropriate. Exercise independent judgement and initiative when problems arise, taking the necessary actions to resolve the problems or referring to the appropriate person. Co-ordination and support of clinics as required. Participate in Trust training courses as appropriate to ensure skills and knowledge are maintained. Responsible for ensuring that all commitments (including those held at other trusts/organisations) are reduced/cancelled when necessary adhering to relevant procedures, notifying managers and other Consultants within the department of any planned leave for the Consultants. Demonstrate an understanding and reassuring manner when dealing with patients and their relatives. Undertake all mandatory training as required by the Trust. Any other duties appropriate to the role and grade and to support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Recruitment Administrator Part Time
Kent Recruitment Bureau, Sevenoaks
Sevenoaks | On premise | £24,000 to £32,000 Permanent | Full-time / Part-time | Recruitment Administrator This is a part time role, 3 days a week (they can be flexible with these hours) Office based and then have option to be hybrid or work from home once you have finished probation. The salary will be £24K to £32K depending on experience.(Pro-Rata) The role will be supporting a busy International contract recruitment agency. Small and very friendly and professional hard working team. Looking for a self motivated and proactive administrator whom is used to working in the recruitment industry. Ideally they are looking for someone with Recruitment Admin experience supporting an agency recruitment team, however they will also look at people with similar experience or sales admin experience. You could also be a Recruitment Resourcer or consultant whom is looking for a more admin focused role. Finance Processing contractor timesheets and invoices - data entry of invoices into Xero Generate client sales invoices Tracking contractor payroll & timesheet information in excel Sales Support CRM administrator – Add client and contractor information ensuring all information is correct/ captured for accurate reporting, adding placement information, run ad-hoc reports as required Issuing contracts and extensions Contractor compliance covering UK and Europe - on-boarding and ongoing checks, aftercare Liaising with contractors regarding timesheets, compliance and general communications Supporting sales staff with admin duties such as advertising jobs on Linkedin/ company website, CV Formatting, Office Manage mailboxes Ad-Hoc projects including areas such as website design, marketing, updating company intranet Assisting with updating and publishing of company policies and procedures Updating CRM, R&D on new implementations Ad-Hoc administration duties Assisting with client tenders and compliance questionnaires Assisting with H&S risk assessments, reviews and updates Skills required; High attention to details & accuracy skills Previous office experience within a data input/ database role – ideally within the recruitment sector (ideally if you have supported a contract or temp recruitment team) Proficient in 365 especially excel High level of IT literacy Must be able to manage their time effectively Confident in dealing with confidential and sensitive information This would suit a Team Assistant, an office manager, or Administrator from a Recruitment Agency, or perhaps a Recruitment Consultant whom is looking for a part time role, and is very process driven and organised and enjoys the administration side of the role. Please Note: Higher Success Ltd (the company) is a Rec2Rec recruitment agency advertising this role on behalf of a client. Data provided by applying for this role will be used specifically for recruitment purposes only and in line with GDPR and Data Protection Act (2018). To view this Rec2Rec company’s Privacy Notice and Data Subject Rights Policy please visit our website. The company shall not disclose your data to a client or a third party without your express consent. Please note that should you be unsuccessful your details shall be kept on file for the purposes of recruitment unless you request otherwise by contacting the company’s Data Protection Officer Emma Vata. If you have not heard back regarding your application within 2 weeks please consider your application unsuccessful.
Principal Hydraulic Modeller (Remote)
Mattinson Partnership, South East, East Sussex
My client, a Wastewater specialist, ensure the provision of clean drinking water and treatment of wastewater to over 4 million customers each day. Climate change continues to increase the risk of droughts and extreme weather, and as a result the provision of clean drinking water and treatment of wastewater is an increasingly important issue to tackle. As a Principal Hydraulic Modeller, your role will take a holistic approach within the business. Not only will you provide technical modelling expertise in Wastewater, supporting the design, delivery and review of project and reports, you will also have the opportunity to develop junior staff members through their progression within the business, expectation to line manage 2 junior employees and offer technical review of Senior employees project reports. This role is either a Hybrid or remote opportunity, occasional office visits will be required, however these will be infrequent and with sufficient notice The Role: * Hydraulic Modelling for root cause analysis, develop understanding & challenge solutions, provide insight to system operation and performance, communicate risk to both internal bodies and external stakeholders. * Ensure reliability of modelling outputs by focusing on quality delivery. * Create total expenditure solutions to support teams internally, throughout the business. * Provide mentorship to junior staff, providing support to junior FTEs and apprentices. * Conduct business development and provide client liaison (tenders, project management and networking) Qualifications / Requirements: * Bachelor’s degree in relevant field e.g., Civil or Environmental Management, Hydrology etc * Experience working on a specific Wastewater focus is essential. * Expert knowledge on hydraulic modelling, and a practical understanding of option buildability for Wastewater projects. * Practitioner in InfoWorks ICM, Risk Master and InfoAsset Manager * Experience using ArcGIS & MapInfo * Chartership from CIWEM or relevant professional membership (highly desirable) Package & Benefits * Salary: up to �68,000 * Financial covr for 2 professional memberships * Trainig budget for external qualifications * 11% employer pension contribution * Annual bonus scheme * Remote working optionable. * 25 days annual leave * Perkbox benefits * Lide assurance to 4x annual salary * Cash Plan Health Benefits * Paid community volunteer days per year If you would like to apply, please follow the link on this page and submit an up-to-date CV. Alternatively, for a confidential discussion regarding the opportunity, contact Damon Gormley on 0207 960 2586.
Corporate Tax Senior - Advisory
Michael Page, Portsmouth
As a Senior at Azets, you will have the ability and motivation needed to:Begin to take ownership of your own career and develop your specialist and generalknowledge with support from other team membersSupport in delivering revenue and profitability targets, winning new work and delivering complex adviceBegin to develop relationships with clients and professional contactsDay to day dutiesAssist managers, directors and partners with advisory projects covering a range of taxes and tax and commercial issuesAct as a point of contact with clientsPrepare corporation tax returns and computations for large corporates and groups Ensure the efficient and risk managed deliveryResponsible for complying with all internal risk management procedures.Potentially ACA and/or CTA qualified or finalist, either working in tax or looking to move from an accounts or general practice role into tax advisoryWe will provide you with study support (if desired) including paid study leave, mentorship and coachingPrevious Corporate Tax or Mixed Tax experience in a similar role within a practice environment is essential
Air Quality Field Team Analyst
Ricardo Energy & Environment, South East, Oxfordshire
Role: Air Quality Field Team AnalystLocation: Oxfordshire (hybrid working) Role ID: 2024 - 2314 Our vision is to create a safe and sustainable worldRicardo plc is a global strategic, environmental, and engineering consulting company, listed on the London Stock Exchange. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world. Energy & Environment, one of Ricardo plc’s five operating business units, is a leader in sustainability consultancy, solving complex environmental challenges through industry-leading analysis, advice and data. With more than 40 years of heritage in addressing air quality, environmental and sustainability issues, our customers value us for our deep understanding and breadth of services covering the entire value chain from evidence, policy & strategy to implementation. The roleWe are currently looking for an Air Quality Measurements field team, Analyst Consultant to join our Air Quality and Environmental team. Although, this role will sit within our Evidence and Policy business unit you will work collaboratively across all areas of Ricardo Energy and Environment. Key Responsibilities As a field-based Analyst Consultant, you will be responsible for ensuring that the monitoring equipment for air pollutants across the UK is providing the correct results and giving reliable measurements of air quality for our customers. This involves the on-site testing and calibration of equipment and subsequent data recording and processing, conducted to strict quality requirements You will also be required to review and ratify air pollution measurements using our in-house software systems and strict methods prescribed by UK Law and European Directives. It would be an advantage to have an initial understanding of current air pollution problems and legislation aimed to address these issues, although comprehensive training is provided. The work will require significant travel, including several weeks per quarter of extended trips away from the office and up to 4 overnight stays per week * The testing, calibration and documentation of air quality measuring instrumentation across the UK. * Data processing and reporting. * Ratification of data for publication on the Defra UK Air Quality website https://uk-air.defra.gov.uk/ and the Air Quality England website (https://www.airqualityengland.co.uk/)Key competencies and experience * A degree in Physical Sciences or Engineering is an advantage, but not essential; candidates who can demonstrate relevant experience will also be considered. * Full, clean UK driving licence with solid driving experience - able to drive a Company van. * Good level of physical fitness in order to be able to load and unload monitoring and testing equipment. * Awareness of site safety issues. * The ability to conduct research, gather and analyse data accurately and methodically. * IT literacy. * Accuracy and attention to detail. * Strong communication and team working skills. * Excellent organisational and time management skills. * Self-reliance and good problem solving skills.Working hereYou will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place. We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. BenefitsWe want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health. Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle. Diversity, Equality, and Inclusion statementWe are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer. Next stepsOnce you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date. Ricardo is a Disability confident employer please advise the recruitment team via if you require any adjustments to support you throughout the recruitment process. #LI-JT1
Financial Accountant - 6 month Fixed Term Contract
Michael Page, Ashford
As Financial Accountant you will be responsible for:Assisting in the drafting of the statutory accounts, acting as the first point of contact for external auditorsBalance sheet reconciliationsRegulatory returnsIFRS 15 and IFRS 16 journal postingsSupporting the new system implementation projectMy client is looking for a strong Financial Accountant - you should have experience of producing the statutory accounts as well as liaising with auditors. They are willing to look at Part-Qualified, Qualified or Qualified by Experience candidates.Ideally you will be available at short notice (although candidates on a notice period will be considered) and you must be able to commit to the 6 month contract.
Biodiversity and Climate Change Engagement Officer
Maidstone Borough Council, South East, Kent
MAIDSTONE BOROUGH COUNCILBiodiversity and Climate Change Engagement OfficerLocation: Maidstone, KentContract: Permanent – Full TimeSalary: £30,468 - £33,051 per annumAbout the RoleAre you passionate about addressing the impacts of biodiversity loss and climate change? Do you have experience in relationship building, event organisation, and engagement with residents, local organisations, and businesses? If so, Maidstone Borough Council invite you to apply for this important role.The purpose of this role is to support community engagement for climate, biodiversity, and waste reduction projects. This is an interdepartmental role working between the climate and biodiversity, parks and open spaces, and waste management teams at Maidstone Borough Council.You will support and drive a wide range of sustainability topics, from public transportation and active travel, to carbon literacy training and net zero targets. You will be responsible for leading the delivery of the Council's communications and stakeholder engagement, events, campaigns and educational initiatives for climate, sustainability, environment, and waste reduction. Including organising awareness raising events and outreach with schools and community groups, to support residents to understand the changes they can make to mitigate and prepare for the impacts of climate change in line with the Council's Biodiversity and Climate Change Action Plan.About Maidstone Borough CouncilMaidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.Our Offer:A range of benefits including:• Highly flexible hybrid working opportunities• 7am to 7pm flexi time to suit personal circumstances for most roles• Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave• Additional 3 days leave given to enable a close down of the offices between Christmas and New year• Free parking• Range of flexible working opportunities to accommodate people's home/work life balance including compressed hours, 9-day fortnight, part time• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities• Employee Assistance Programme which provides confidential & independent information and access to counsellors• Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family• Life Assurance – three times your annual salary (for members of the LGPS)• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work• Lease car salary sacrifice scheme allowing you to lease a brand-new car.  The monthly fee includes insurance, servicing, and road tax• Annual flu vaccine• Cycle to work scheme• Staff benefits discounts on leisure, eating out, holidays and shopping• Excellent learning and career opportunities for committed individuals• A professional fee payment, if required for the roleAbout You:Degree level in an environmental discipline or relevant/equivalent discipline with knowledge of the climate change and sustainability agenda is essential. Experience of working in a similar education/training/promotional role with the public or private sector or voluntary organisation is desirable. The role will be required to support and help manage groups of volunteers to deliver the objectives of projects. The Council considers this to be a public focused role and the ability to converse at ease with different strata of the public, adapting your communication style to suit differing audiences and provide advice is fundamental to the role.This is an important time to be involved in biodiversity and climate change, a high-profile issue. Through this role, you will have good exposure to different departments, build relationships with external residents, voluntary and business organisations, and work with councillors on tangible solutions to addressing biodiversity loss and climate change impacts.Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.Selection Process:Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, and an interview.Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.If you would like to discuss this position, please contact Anna Collier, Head of Insight, Communities & Governance at [email protected] Date: 10 May 2024.Interview date: 20 May 2024.
Home Energy Advisor (Green Doctor)
CHM Recruit, South East, Kent
Do you have good customer service skills? Come and join our client's Green Doctor team.Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Come and join our client's Green Doctor team.Home Energy Advisor (Green Doctor) Reference: GD0424 Location: Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits and outreach) Contract: Fixed Term Contract – March 2025 (with possibility to extend further) Salary:  £25,000 Hours: 37.5 hours per weekSummary of role: The charity's Green Doctors deliver home visits and telephone consultations across Slough, Maidenhead & Windsor & the surrounding areas.  Consultations are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. The organisation aims to reduce their client's energy bills and save them money in a variety of ways including providing a bill switching service.You will be a practical, people-person with a passion for helping vulnerable people. You must have either knowledge or experience in energy efficiency to provide tailored energy saving advice, and the ability to adapt your approach to suit client's varying needs.You must be comfortable with lone working and in managing your own workload. A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered. (20 paid study hours).A full clean driving licence is required.In return the organisation offers you:A competitive salaryGenerous holiday entitlement of 25 days per annum plus public holidaysHealth Cash Plan and 24-hour online access to a GPPERKS scheme – such as discounted gym membership and shopping discountsEmployee Assistance Programme - including mental health helpline and face to face counsellingSalary sacrifice schemes including cycle to work and pension contributionsFamily friendly policies to support work/life balance with time off in lieu for out of hours activitiesBusiness travel expensesThe EmployerThe charity works with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working.The organisation is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing communities and creating real and lasting, positive change.Closing date for applications: 12th May 2024     Interview date: TBC     Interested?To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions.Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).The charity is an equal opportunities employer and welcomes applications from all members of the community.No agencies please.
Nursery Room Leader
JEM Childcare Solutions, Petersfield, Hampshire, GB
Our clients are looking for a passionate and experienced Pre-School Room leader for their lovely countryside setting in Petersfield. Working 5 days a week, with onsite parking, lunches, and opportunities for further qualifications, including Forest School Leader, salary is c 28k plus loads of great benefits.Apply today for more information and a confidential chat with us, at JEM Childcare, we support candidates in finding the right role for them and we are available with some flexibility outside normal working hours including Saturdays and Sundays to discuss job opportunities with you.RequirementsIdeally you will haveHave a minimum Level 3 Qualification or equivalent in Early Years / ChildcareHave at least 2 years' previous experience of working in a Day NurseryHave at least 1 year's experience of leading and supporting teamsCan inspire, energise and support othersHas a genuine passion and excitement to work with children and helping others learnSound knowledge of the latest EYFS framework and regulationsA firm knowledge of Ofsted standards and requirementsBenefitsA generous Benefits package is being offered which includes20 days Annual Leave, plus Bank Holidays and with Xmas ClosureCompany PensionOnsite ParkingLunchesEmployee Discounted ChildcareFlexibility to work around your life commitmentsRecognition and rewards to say thank you for a job well done
Assistant Biodiversity Officer
West Oxfordshire District Council, South East, Oxfordshire
Assistant Biodiversity Officer £26,190 - £27,744 Full Time, PermanentAre you interested in a career through environmental conservation? An exceptional opportunity to join West Oxfordshire District Council as an Assistant Biodiversity Officer. You will supervise on providing high quality and robust ecological advice in order to enhance biodiversity in new developments, whilst assisting in delivering nature recovery, aligned to our climate change and sustainability priorities, across the area.This permanent role offers the flexibility of working within the offices at Witney and agile working, allowing you that extra freedom and work life balance.Are you passionate about restoring biodiversity to the local area? If so we would love to hear from you.Our environmental service is fundamental to the success of the council's ambition for the future and we are passionate about safeguarding and restoring biodiversity in the area. Our focus is to enable our communities in the West Oxfordshire area to thrive, create great places for people to live, work, learn and enjoy. We want our future generations to thrive too and are serious in tackling the climate and nature emergencies. Now is a fantastic time to be joining us. We are looking to deliver upon our council priorities and shape our environment for the benefit of the local area and beyond.We are looking for a passionate Assistant Biodiversity Officer to join our team to ensure the Council is ready for its duties under the Environment Act 2021 in relation to biodiversity net gain. You will assist on providing high quality and robust ecological advice surrounding Biodiversity Net Gain and Habitats Regulations, in relation to Development Management issues (including enforcement and appeals). You will work with a variety of different stakeholders, including planning officer colleagues, developers, planning agents, ecological consultants, environmental organisations and the local community to protect and enhance biodiversity in new developments and elsewhere and to deliver nature recovery across the area, through an innovative and practical solutions based approach.You will ensure that planning applications not only safeguard biodiversity but also maximise opportunities for net gain and nature recovery. You will also have the opportunity to grow in the role, to take a strategic view by helping shape future planning policy on biodiversity, green infrastructure and natural capital.Ultimately, we are looking for someone, who wants to grow within their role long term and would suit someone who has recently graduated or has related ecology experience. We want to give you the tools to support you, harness your potential and provide more responsibility within your role long term.You will need• Qualifications to Postgraduate level or equivalent in a relevant subject• Knowledge and understanding of biodiversity conservation and enhancement, including legislation, designated sites, and biodiversity survey and assessment• Experience and/or understanding of implementing nature strategies and projects in partnership with a wide range of stakeholders • Enthusiasm for and an interest in biodiversity conservation and enhancement• Effective communication skills with a wide range of customers and others (excellent verbal and written skills)What can we do for you?• Agile working allowing a mix of home and office working• Flexible working arrangements (depending on the role)• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice• Health cash plan giving you cash back on health, dental and eye care• Pension scheme with a good employer contribution of 5% of your earnings• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues• Access to digital financial advice (covering your pension scheme, mortgages and other finances)• Generous sickness cover above statutory entitlements• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injuryTo apply for this position please click on apply now within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV.Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
Chef de Partie
The Greenhouse on the Terrace, Banbury, Oxfordshire, GB
We have a fantastic opportunity for a passionate and experienced Chef de Partie to join The Greenhouse and Terrace restaurant and event space with 130 covers within the venue. This role will suit an individual who has proven track of record as a Chef de Partie. This is an exciting opportunity for a passionate and dedicated individual to contribute to our innovative and creative culinary offerings.With beautiful interiors, a locally sourced menu and a stunning roof top location, the focus of Greenhouse is great food and excellent service in special surroundings.About You:Are you a great team player, who is passionate about everything Food & Hospitality?Do you enjoy working in environment where no two days are the same and you can think on your feet ?Would you like to join a supportive team within inclusive environment, where we help people to grow?If the answer is YES we would love to hear from YOU!The ideal chef will have an experience managing a section and working as a part of a busy team in fast-paced restaurants, while producing high quality food, maintain cleanliness standards and adhering to all kitchen policies, including Health & Safety regulations.What’s in it for you:- Employee discounts,- Extra pay for Bank Holidays,- Free cinema tickets for family and friends,- Career development,- Wagestream access your hard earned whenever you need it,- Health & Wellbeing support,- Mental Health advice via Hospitality Action,- Pension scheme,- Up to 28 days holiday,- Hardworking but fun working environment where you will be surroundedby likeminded people who live and breathe THE LIGHT values :L Love what you doI Inspire to actG Go for itH be HumbleT Together we’re strongerIf the role strikes your interest APPLY NOW!Our dedicated Recruitment Team will review every application, and get in touch to arrange a chat with suitable candidates.If we don’t feel like you are the right match for now, we will make sure to let you know, however, detailed feedback won’t be provided at this stage.
General Manager
The Light Cinemas, Addlestone, Surrey, GB
We are The Light we provide a unique immersive experience to surprise and delight our guests across 13 locations in the UK. Cinema, Bowling, Karaoke, Darts, Mini Golf, Climbing Walls, Bars and Restaurants we have it all!We pride ourselves on our commitment to excellence, innovation and guest satisfaction. For our fantastic team we foster a collaborative and inclusive work environment where creativity thrives and employees are empowered to reach their full potential.As we continue to grow and evolve we are now seeking a driven and passionate Business Manager to join us and lead the team in The Light Addlestone. This role will suit an individual with strong background in hospitality or leisure sector, who thrives on challenges, champions innovation and drives success. Business Manager will manage and oversee day-to-day business operations of our venue including 6 cinema screens, restaurant providing fresh food and fully licensed bar.WHAT'S IN IT FOR YOU:Excellent salary package,28 days holiday,Private medical insurance,The opportunity to be part of a new and exciting business venture,Workplace pension,Employee assistance programme,Employee discounts (including free cinema tickets for friends and family),Career development opportunities in a growing companyHOW WE WILL KEEP YOU BUSY:Guest experience you will work collaboratively with the wider HeadOffice team to create the guest journey and complete set of BrandStandards. Lead the implementation and delivery of these through the venuemanagers,Sales driving - maximize footfall to the site and spend per head,Cost control - full P&L responsibility, control of all cost lines, withparticular focus on cost of sales, labor and energy costs,Developing a team - people planning to ensure the right people are in eachrole and coach and develop them to be the best they can,Operational Excellence - ensure all operational processes are as efficientas possible, fully documented, trained in and audited on a regular basis.ABOUT YOU:Min 2 years of an experience within multi offer business with proven trackof record in building and developing high performing team,Cinema operation experience - essential,Sound operating knowledge of working with POS and business systems (i.e.;Fourth Hospitality),Experience in managing a full P&L for a complex business,Present strong commercial and financial acumen,Solid understanding of food and beverage operations,Savvy in stock management, staff scheduling and hiring process,Advanced knowledge of Food Hygiene and Health & Safety procedures,A strategic thinker with a knack for problem-solving,A warm and welcoming persona, along with a hands-on approach to work andimpeccable attention to detail,If you are result-driven, hands-on professional with passion for business management and would like to elevate your career to new heights APPLY NOW!Our dedicated Recruitment Team will review every application, and get in touch to arrange a chat with suitable candidates.If we don’t feel like you are the right match for now, we will make sure to let you know, however detailed feedback won’t be provided at this stage.
IT Technician
Redline Group, Iver
Are you looking for an IT Technician job based in Iver, Buckinghamshire? An exciting job opportunity has arisen for an IT Technician to join this exciting and growing design and manufacturing company who are world leaders in their field. The responsibilities of the IT Technician, based in Iver, Buckinghamshire will include: Provide 1st line support to over 30 members of staff Assist IT manager with day-to-day system tasks Be able to perform basic administrator activities on Backup systems, Anti-Virus and security systems. Become an advanced user of Office 365 and other Microsoft applications, such as CRM, to offer advice to staff in their day to day use of these applications Help build and setup PCs for R&D, tech support and trade show purposes. The skills/experience the IT Technician will have: 1-2 years' experience within a similar role Able to manage multiple tasks in parallel Knowledge or experience of Citrix would be beneficial Good computer literacy. Use of Excel and Word an advantage. My client offers great benefits such as commission, car allowance, quarterly bonus, pension, health cash plan, share scheme and remote working options. APPLY NOW for the IT Technician job based in Iver, Buckinghamshire, please send your CV to [email protected] or call Lewis Phillips for more information on 01582 878880.
Entry IT Telesales
Qual Limited, Horley
Entry IT TeleSales - Uncapped Earnings Potential - Company Benefits This is an exciting telephone based opportunity for a dynamic and motivated Sales Person, wanting an uncapped high return and looking to join a forward thinking and award winning Solutions Provider working within a fast paced IT Sales environment. Company Information The company is a well-established, independently funded and innovative end-to end Solutions Provider, with an enviable reputation within the market place. Continuing to grow throughout the recent economic climate, the requirement for new staff at all levels is created by continued business growth and the need to expand the current Sales Teams into new market areas, and new office locations. The Role This is a varied role split between contacting potential exciting new business opportunities generated from our numerous web-sites and e-marketing campaigns, alongside rekindling older accounts that are no longer active. You will need to implement a ‘hunter-style’ approach to win business through targeted follow-ups, cold calling and traditional customer relationship building. Requirements You must have at least 6 months sales experience ideally working within an IT Solutions Provider/Reseller or any similar sales background from another market sector, where you have sold a range of products and services to business end-users. To fully benefit from this opportunity you should have a proven track record where you worked on a targeted monthly sales level, with an excellent telephone manner and a 'go-getting, can do' approach to Sales, Business Development and Account Base building. Salary & Benefits Based from the company's Head Office in Horley, Surrey. Basic Competitive Basic Salary & Commission Package (OTE £25k+) + Company Private Medical Scheme* Interested? Please contact Paul Mitchell now on 01293 400 720 or email a copy of your CV to [email protected] and he will contact you. All applications will be dealt with in the strictest confidence.
Technical Support Engineer- Surrey
re&m, Surrey
Our client is a leading technical consultancy who require a support engineer. Duties involve Carrying out hardware, network and system support to 2nd and 3rd line To support a variety of communication focused solutions Prioritisation and escalation of incidents and problems within defined an ITIL framework Working with/for Service Delivery Managers as part of a team to support a diverse mix of clients Integration with design and development engineers to ensure that problems are escalated and resolved within Service Level Agreements. Ideal Candidates will have: Experience in an engineering support/production role Experience in a customer facing role. Experience of Communication Systems Engineering Networking and hardware support experience including experience of Linux & Windows Server, IP based communications protocols and networks, telecommunications equipment. Ability to diagnose and resolve communication systems and equipments to 3rd line. Desirable Understanding of RF and LF communication techniques Understanding of C++ and/or VHDL Ability to carry out PCB diagnostics Commercially aware with the ability to identify opportunities whilst supporting clients
Customer Technical Support Representative
Enterprise Rent-A-Car, Egham
Overview We have a fantastic opportunity for a technical support representative to join the Entegral team. This is an exciting and high-profile role that will provide the right candidate with a thriving and supportive workplace. ABOUT ENTEGRAL The spirit of a start-up. The resources of Enterprise. When you bring your experience and talents here, you will join a team of start-up minded creators and leaders. But we are also part of Enterprise Mobility, one of the world’s most respected companies and owner of brands like Enterprise Rent-A-CarÂ. For your career, and for your life, it’s the best of both worlds. Entegral’s product suite are a ‘one stop shop’ for Vehicle Accident Repair Centres. Our multi award winning Bodyshop Management software packages EMACS and Eclipse are designed to efficiently and effectively manage all processes within a vehicle accident repair centre. Entegral brings together insurers, OEMs and bodyshops with a powerful platform enabling faster, smoother, more efficient motor claims. CAPS is a data exchange platform that allows suppliers and claims applications to connect securely, sharing data in real time. Find out more about Entegral here. ABOUT THE ROLE Primary responsibilities for this role will be to provide telephone, remote desktop and on-site support to users of our EMACS Product. You will be part of an IT support team who are responsible for protecting our customers, employees and our brands by incorporating security and compliance in all decisions and continuously identifying opportunities for improving our security posture. You will receive internal and external training, including training on our Specialist Bodyshop Management System products. EMACS is a ‘one stop shop’ for Vehicle Accident Repair Centres. The EMACS software enables vehicle bodyshops to effectively ‘load’ their bodyshop to its maximum capacity, taking into account the ever changing labour resource, technicians efficiency, holidays, training, sick etc. This combined with the full EMACS feature list; Estimating, Parts, Invoicing, Mobile applications and much more enable its users to operate a controlled, efficient and most important of all, profitable business. Regular updates ensure the software is always at the forefront of an ever-evolving industry. ABOUT THE LOCATION Please note that this role is currently home/office based. There will be a requirement of some days working in our Entegral Head Quarters based in Leeds. Responsibilities Key responsibilities and accountabilities for this position will include, but are not limited to: Resolving queries and providing solutions quickly and efficiently Capturing and documenting information to provide accurate analysis Diagnosing and solving hardware/software faults Installing and configuring computer systems and peripherals Logging customer/employee queries on Zendesk ticketing system Managing inbound call traffic with a positive and friendly attitude Visiting customer sites to install/repair/replace hardware & software Communication with internal and external customers with “how-to” application questions Identify and troubleshoot reported issues, offering direct solutions or escalating to the relevant team(s) Maintaining strict adherence to the GDPR guidelines Liaising with suppliers and business partners, and maintaining interdepartmental relationships to improve communication and effectiveness Assisting with other departments and their projects Qualifications OND, HND in IT, or equivalent qualification, or previous experience in delivering high level Customer Service / Customer Support Demonstrated customer service skills with high quality verbal and written communication Ability to multitask, prioritise and work efficiently during periods of high demand Demonstrated aptitude for problem solving using strong analytical skills Satisfaction from helping others and improving established processes, enhancing service standards Must be an excellent team player Must have good knowledge of Microsoft windows and Microsoft Office Bodyshop Industry knowledge is preferred but not essential. Management system knowledge is preferred but not essential. Zendesk Support Ticketing System knowledge is preferred but not essential. Additional Information Salary - £25,000 Hours - 40 hours per week, 8am-5pm or 8.30-5.30pm Mon-Fri Location - Work From home
Computer Repair Technician / IT Support
Computer Repair UK, Egham
We currently have a vacancy for a full time, experienced computer repair / IT support technician to work from our Egham office in Surrey or, on occasion, to work at local customers’ homes and business clients in and around Surrey & Berkshire and Greater London. Duties and Responsibilities: The main responsibility is the repair of desktop computers and laptops, in both Windows and Mac formats, for home and business users. Some remote repair work may be undertaken from our office in Egham. Handling customer phone calls and emails, booking in new jobs and responding to support enquires over the phone and email. Ability to quote customers, take payments, generate and email invoices via our systems. Order parts and stock as and when required. A full, clean driving license and own transport essential. Qualifications: Ability to work without supervision and sometimes independently, using your own initiative where appropriate. A confident, friendly manner and smart appearance. Excellent customer service skill. A confident telephone manner. Some formal professional qualifications preferred. The ideal candidate will be working/have worked for a similar company. Skills and Experience Required: Thorough knowledge of Windows and Apple platforms. Knowledge of Office 365 Experience in repairing Apple products, iMacs, Macbooks and Iphones Experience in building PCs and diagnosing hardware faults. Proven experience in : Virus removal, software errors, data recovery; hardware repairs, including replacing damaged hardware; laptop screen replacements; upgrading hard drives, memory, motherboards, modems, routers, graphics and sound cards and all other components on most makes of PC and laptops; setting up networks and router setup; printer trouble shooting. re-balling / reflow experience (advantageous) Office 365 Knowledge (advantageous) Job Type: Full-time Experience: IT support: 2 year (Preferred) Apple experience: 1 year (Preferred) Computer repair: 2 year (Preferred) Job Types: Full-time, Permanent Salary: A salary to be agreed, commensurate with experience and industry levels. To apply for this role please email your CV to [email protected] with a covering letter to support your application.