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Are you looking for the opportunity to grow your governance career? Do you want hybrid flexible working? About Our Client My client is a housing group. Job Description 1 Board and Committee Services Responsible for: Provision of professional support to the Group Boards and Committees as directed by the Head of Governance and Deputy Company Secretary. Leading on the arrangements for Board and Committee meetings (i.e. agenda planning, maintenance of Board/Committee forward plans, oversight of collation and distribution of papers, attendance at pre-meets and ensuring meetings are properly convened). Engaging with report writers and reviewing submitted reports to ensure reports are of an appropriate standard in terms of format and content and that relevant impact statements are addressed. Drafting of accurate and succinct minutes that reflect the legal and regulatory responsibilities of the Group, recording key decisions, capturing and disseminating action points. Delivering the company Annual General Meetings and associated documentation, in addition to the annual timetable for Board and Committee meetings, overseen by the Head of Governance and Deputy Company Secretary. Promoting high standards of company secretarial practice, supporting a climate of continuous improvement in relation to service provision and cross company working. Working with the Chairs, Chief Executive and Executive Director to prepare agendas and scoping briefs for meetings and away days. Draft Board and Remuneration & Nominations Committee governance reports to provide assurance that policies, procedures and governance compliance matters for review by the Head of Governance in good time, and to a high quality. Reports include code of governance compliance, NED remuneration, NED succession planning, Gifts and Hospitality. 2 Corporate Governance Required to: Provide independent and impartial advice to the Board and Executive on governance matters to ensure the effective operation of the Group's governance structure, in accordance with statutory/regulatory requirements and good practice. Ensure Boards and Committees are acting within their Terms of Reference and delegated authorities, providing support and guidance as required. Provide guidance and support to all NEDs/Trustees with regards to their statutory and regulatory responsibilities, enabling them to effectively discharge their legal fiduciary duties. Provide guidance to colleagues on governance policies and procedures e.g., Declarations of Interest, Gifts and Hospitality. Support the ongoing review of all governance documents, policies and processes and actively identify and propose potential actions for improvement. Coordinate the maintenance of governance information published on the intranet and website. Design and deliver training across the Group on governance and company secretarial related issues when required. Undertake specific projects on behalf of the Head of Governance and Deputy Company Secretary as required. 3 NED and Trustee support and development services Required to: Manage communications and foster effective relationships with NEDs and Trustees, acting as the first point of contact for queries and advice on both practical matters and corporate governance as appropriate. Co-ordinate the recruitment for all Boards and Committees including, where appropriate, the involvement of external support providers. Co-ordinate the annual NED and Trustee appraisal processes, engaging external support as and when required. Manage the delivery of induction, mandatory training and professional development of all NEDs and Trustees. Ensure that all NEDs and Trustees have suitable service agreements. Lead on and manage the Trainee NED programme liaising with Housing Diversity Network 4 Regulatory Compliance Required to: Track the various regulatory changes that impact on the Group and consult with colleagues as to the steps required to most effectively implement them. Co-ordinate self-assessments against the Regulatory Standards and adopted Codes of Governance. Support the Head of Governance in ensuring the effective and timely submission of all filings and returns to the Regulator of Social Housing, Companies House, Charity Commission and the Financial Conduct Authority. 5 Policy Framework Required to: Support the Head of Governance and Deputy Company Secretary in overseeing delivery of the Group's strategy and policy framework, including ensuring reviews take place in line with the framework. Be responsible for ensuring the strategy and policy framework monitoring systems and document libraries are accurate and up-to-date. The Successful Applicant QUALIFICATIONS/KNOWLEDGE: Knowledge of housing governance including relevant legislation, codes of governance and regulatory requirements for the sector. EXPERIENCE Demonstrable Company Secretarial experience at an equivalent level to this position Experience of working in a regulated environment with Boards and Committees. Experience of managing Board and Committee administration work (preparation of agendas and board papers) and of minute taking. Experience of undertaking research, utilising a range of internal and external sources and benchmarking tools to incorporate and embed best practice. What's on Offer Hybrid flexible working working alongside industry professionals competitive pay

Who we areThe IT Dept is based in Leyland and we're a small, dedicated team with a big heart and great attitude looking to further enhance our corner of the world. As a Managed Service Provider offering solid ICT solutions and support for businesses, schools and charities throughout Lancashire we need you to join us in this mission.Who you areIdeally someone with quality experience in a similar role educated to degree level. If you’ve got experience in the education sector or a private IT company, all the better as you’ll be able to hit the ground running. You will be a good communicator with the ability to proactively troubleshoot and resolve complex technical issues yet be able to explain them in simple terms to clients as required.Training opportunities are available, along with peer mentoring which will combine with being actively encouraged to put your mark on The IT Dept.What you'll doAmongst other things, you will provide a point of contact for clients, carry out day to day helpdesk support, web host management, emails, Microsoft 365 admin, site visits to schools and businesses.Repair, maintain, install and upgrade computers, servers and network infrastructure equipment, along with backup and Disaster Recovery deployment and monitoring.Effectively resolve client issues with a variety of software and needs, so you’ll have the ability to think on your feet and be confident in delivering success.The usual techie stuff that is core business along with relevant project delivery.To further enhance your application, having business development experience and marketing knowledge would be a great additional skill to have for internal processes, documentation, customer service and to drive company growth.Skills and Experience (some or all, plus a willingness to learn) Veeam, Hyper-V, VMware, AzureAD, Microsoft 365, Windows Server 2012-2019, Active Directory, Group Policies WAN, LAN and WiFi (DrayTek and Ruckus) DNS, WHM, cPanel hosting interfaces Hardware and software diagnostics and repairs or upgrades Telecoms application and hardware support Cyber-security knowledge of best practices and Endpoint Protection Methods Attention to detail, resolution logging and documentation, good timekeeping, communication and the power to take away the pain of suffering client Have a driving licence and car for client visits (mileage costs reimbursed)How to applyIf you'd like to get involved then please send your CV or link to your LinkedIn page along with a covering letter.No agencies please.Job Types: Permanent, Full-time, Part-timeSalary: £21,000.00-£26,000.00 per yearBenefits: Canteen Company pension Flexitime Free parking On-site parking Work from homeSchedule: Flexitime Monday to FridayEducation: Certificate of Higher Education (required)Experience: IT support: 5 years (required)Work Location: In personExpected start date: 01/12/2023

Are you looking for the opportunity to grow your governance career? Do you want hybrid flexible working? About Our Client My client is a housing group. Job Description 1 Board and Committee Services Responsible for: Provision of professional support to the Group Boards and Committees as directed by the Head of Governance and Deputy Company Secretary. Leading on the arrangements for Board and Committee meetings (i.e. agenda planning, maintenance of Board/Committee forward plans, oversight of collation and distribution of papers, attendance at pre-meets and ensuring meetings are properly convened). Engaging with report writers and reviewing submitted reports to ensure reports are of an appropriate standard in terms of format and content and that relevant impact statements are addressed. Drafting of accurate and succinct minutes that reflect the legal and regulatory responsibilities of the Group, recording key decisions, capturing and disseminating action points. Delivering the company Annual General Meetings and associated documentation, in addition to the annual timetable for Board and Committee meetings, overseen by the Head of Governance and Deputy Company Secretary. Promoting high standards of company secretarial practice, supporting a climate of continuous improvement in relation to service provision and cross company working. Working with the Chairs, Chief Executive and Executive Director to prepare agendas and scoping briefs for meetings and away days. Draft Board and Remuneration & Nominations Committee governance reports to provide assurance that policies, procedures and governance compliance matters for review by the Head of Governance in good time, and to a high quality. Reports include code of governance compliance, NED remuneration, NED succession planning, Gifts and Hospitality. 2 Corporate Governance Required to: Provide independent and impartial advice to the Board and Executive on governance matters to ensure the effective operation of the Group's governance structure, in accordance with statutory/regulatory requirements and good practice. Ensure Boards and Committees are acting within their Terms of Reference and delegated authorities, providing support and guidance as required. Provide guidance and support to all NEDs/Trustees with regards to their statutory and regulatory responsibilities, enabling them to effectively discharge their legal fiduciary duties. Provide guidance to colleagues on governance policies and procedures e.g., Declarations of Interest, Gifts and Hospitality. Support the ongoing review of all governance documents, policies and processes and actively identify and propose potential actions for improvement. Coordinate the maintenance of governance information published on the intranet and website. Design and deliver training across the Group on governance and company secretarial related issues when required. Undertake specific projects on behalf of the Head of Governance and Deputy Company Secretary as required. 3 NED and Trustee support and development services Required to: Manage communications and foster effective relationships with NEDs and Trustees, acting as the first point of contact for queries and advice on both practical matters and corporate governance as appropriate. Co-ordinate the recruitment for all Boards and Committees including, where appropriate, the involvement of external support providers. Co-ordinate the annual NED and Trustee appraisal processes, engaging external support as and when required. Manage the delivery of induction, mandatory training and professional development of all NEDs and Trustees. Ensure that all NEDs and Trustees have suitable service agreements. Lead on and manage the Trainee NED programme liaising with Housing Diversity Network 4 Regulatory Compliance Required to: Track the various regulatory changes that impact on the Group and consult with colleagues as to the steps required to most effectively implement them. Co-ordinate self-assessments against the Regulatory Standards and adopted Codes of Governance. Support the Head of Governance in ensuring the effective and timely submission of all filings and returns to the Regulator of Social Housing, Companies House, Charity Commission and the Financial Conduct Authority. 5 Policy Framework Required to: Support the Head of Governance and Deputy Company Secretary in overseeing delivery of the Group's strategy and policy framework, including ensuring reviews take place in line with the framework. Be responsible for ensuring the strategy and policy framework monitoring systems and document libraries are accurate and up-to-date. The Successful Applicant QUALIFICATIONS/KNOWLEDGE: Knowledge of housing governance including relevant legislation, codes of governance and regulatory requirements for the sector. EXPERIENCE Demonstrable Company Secretarial experience at an equivalent level to this position Experience of working in a regulated environment with Boards and Committees. Experience of managing Board and Committee administration work (preparation of agendas and board papers) and of minute taking. Experience of undertaking research, utilising a range of internal and external sources and benchmarking tools to incorporate and embed best practice. What's on Offer Hybrid flexible working working alongside industry professionals competitive pay Contact Nicole Batup Quote job ref JN-072023-6135874 Phone number +44 207 269 2110

2nd Line IT Service Desk Analyst - Leyland - £32,000 plus package My client based in Leyland is currently looking for a 2nd Line IT Service Desk Analyst to join our onsite IT Service Operations team. In this role, you'll provide second-level desktop support, ensuring the stable operation of our organisation's infrastructure to agreed KPIs, and SLAs - this includes both internal and external customers. You'll have exposure to a broad range of IT-related projects and activities. Occasional travel to other locations may be required to provide technical support. This role is mainly Monday-Friday between 8am and 6pm, with some weekends and being part of the on-call rota. Key Tasks: Responding to incidents impacting normal production operation - prioritise tickets based on business impact Responding to queries on product functionality/operations Accurately and promptly entering Service Requests & Incident details into the Service Desk Call Logging System Investigating the cause and resolution of incidents Establishing appropriate workarounds to return staff to operational status Providing appropriate progress updates to both staff and where applicable 3rd parties Be part of the 24/7 on-call rota for managing Major Incidents including coordinating with relevant IT teams & external suppliers whilst providing frequent updates to the business & end-users Escalating incidents technically and to management as required, prior to SLA's being breached Adhere to all company policies and procedures Update Service Desk Knowledge repository & technical training material To be considered for this role, we need you to have the following skills, experience and qualifications: Previous experience working in an IT Service Desk role A thorough knowledge of Microsoft Windows Operating Systems (Win10, Microsoft365) Active Directory, O365, GPO's and DNS Microsoft Office software MS Active Directory/Exchange Email and AV security products Experience in troubleshooting desktop and laptop hardware issues Experience in troubleshooting TCP/IP network connectivity issues Telephony/VOIP Systems Experience of setting up networked printers iPhones and Android devices ITIL Foundation certified Experience in using an ITSM tool such as ServiceNow or Manage Engine Strong written and oral communication skills Full clean driving license Desirable: Experience/certification with cloud technology 2nd Line IT Service Desk Analyst - Leyland - £32,000 plus package