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IT Asset Manager
Michael Page, Lancashire
The appointed IT Asset Manager will be responsible for the following but, not limited to:Governance and Oversight: Oversee the governance of IT Asset Management (ITAM) tools, ensuring effective monitoring and reporting of IT assets within the organisation.Database Management: Manage databases containing crucial information such as licenses, service agreements, and warranties for both software and hardware assets, ensuring accuracy and compliance.Compliance Assurance: Ensure compliance with vendor contracts by meticulously planning, monitoring, and coordinating with hardware assets and software licenses.Procurement Strategy: Develop and implement procurement strategies across the organisation to optimise technology spend and resource allocation.Asset Identification and Enhancement: Define and refine schemes for identifying hardware and software-related assets, including versioning and dependencies, within asset management tools and the CMDB. Continuously enhance the CMDB throughout its lifecycle to maintain accuracy and relevance of content.Operational and Strategic Management: Lead daily and long-term operational and strategic management of hardware and software assets, ensuring efficient utilisation and alignment with organisational objectives.Reporting and Analysis: Provide timely KPI/metric information and standardised reporting as scheduled, along with ad hoc reporting as requested by management. Conduct trend analyses to inform decision-making processes.Project Support: Participate in various projects, offering asset management support and expertise to ensure successful project outcomes.Inventory Management: Manage inventory of Configuration Items (CIs) and assets, including dependencies and attributes, ensuring accurate recording of modifications, withdrawals, and additions.Lifecycle Management: Oversee the lifecycle management of hardware and software models in the CMDB, from introduction to retirement, ensuring proper documentation and adherence to processes.Compliance and Audit: Generate and disseminate various reports, including compliance reports on current assets and CIs. Conduct verification and audit of CMDB content to ensure accuracy and compliance.License Compliance: Manage activities related to license compliance audits, ensuring effective response to customer requests and maintaining compliance with licensing agreements.Process Improvement: Drive process efficiency by implementing key performance indicators (KPIs) and suggesting continuous improvements to asset management processes.Process Design and Execution: Design, execute, and enhance processes pertaining to software and hardware asset management, ensuring alignment with organisational objectives.Documentation and Governance: Establish and maintain comprehensive documentation of procedures, processes, and reports related to asset and configuration management. Develop and execute governance and strategic asset management functions.Collaboration and Communication: Collaborate with infrastructure teams to identify trends in asset performance and optimise resource utilisation. Maintain open communication channels with stakeholders and teams.Incorporation of Best Practices: Conduct research on industry best practices and incorporate them into organisational asset management practices to ensure alignment with industry standards.Maintenance Database: Establish and maintain a hardware and software maintenance database to track maintenance activities and schedules effectively, ensuring proper maintenance and upkeep of assets.A successful IT Asset Manager should have:Demonstrated expertise in both IT software and hardware, complemented by over five years of dedicated experience in IT asset analysis. Extensive proficiency with Configuration Management Database (CMDB) operations, boasting over five years of hands-on involvement in aligning CMDB functionalities with specific business services. A track record of over five years in utilising IT Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes. Proven capability and history of successfully executing strategic asset management protocols, underscoring an ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled with practical experience in employing Discovery tools, highlighting a comprehensive grasp of asset discovery methodologies.Self-reliant with a strong aptitude for independently carrying out assigned tasks with minimal supervision, demonstrating autonomy and initiative in task execution.Exceptional multitasking abilities, adept at seamlessly managing multiple tasks simultaneously without compromising accuracy or efficiency.Outstanding communication and interpersonal skills, facilitating effective collaboration and interaction across various stakeholders and teams.
Head of Quality, Health, Safety & Environmental (QHSE)
Michael Page, Barnoldswick
As Head of Quality, Health, Safety & Environmental (QHSE), you are directly responsible for rigorously managing and upholding all regulatory and customer standards, ensuring the company consistently meets its obligations whilst supporting a culture of aggressive innovation. You will become part of the leadership team and directly report to the CEO/owner of the company. Your responsibilities include the following:Being the senior Quality & HSE LEader on site for this well established aerospace manufacturing companyLead and develop the Quality team to ensure continuous improvement.Implement strategies to enhance product and process quality within the department.Oversee and manage all quality assurance activities to ensure compliance with industry standards.Drive the resolution of quality-related issues, ensuring customer satisfaction.Collaborate with cross-functional teams to improve overall product quality.Develop and monitor key performance indicators (KPIs) for the quality team.Support the implementation of new manufacturing processes and techniques.Ensure all operations adhere to health, safety, and environmental standards.Oversee all compliance and HSE regulations and procedures wherever possible.Lad the quality strategy for the UK businessMaintain and update the compliance framework, in particular with regards to regulatory changes, amendments, trends or efficiency, covering all aspects of Quality, Health, Safety & Environmental matters.Drive the implementation of an upgraded Corporate Governance structure throughout the organisation, including adherence to and constant assessment of SOPs (Standard Operating Procedures) and responsibilities.Manage QHSE-related communication with external stakeholders (e.g. government authorities, customers, utility providers, etc.).Maintain comprehensive records of all processes, compliance activities, audits and corrective actions. Prepare and submit compliance and quality reports to senior management (CEO) as required.Prepare and conduct regular training sessions for employees to ensure are awareness of compliance requirements.Demonstrate leadership skills while being hands-on yourself. A high degree of proactivity is essential.A successful Head of QHSE should have:Relevant degree in Engineering or a related field.Proven experience in a similar role within the aerospace or defence Industrial / Manufacturing sector.Strong leadership skills with the ability to manage and develop a team.Excellent knowledge of quality assurance techniques and best practices.Strong problem-solving skills with a keen eye for detail.Excellent communication and interpersonal skills.Ability to work in a fast-paced, high-pressure environment.You must be a senior quality manager / head of department or director within the industrial manufacturing and engineering sectors.A proven track record in QHSE within aerospaceStrict root cause analysis mindset.Degree in a relevant field.Working knowledge of NADCAP framework and accreditation processLead Auditor accreditation to AS9100 and ISO9001 as well as ISO 14001 (Environmental Management) and ISO 45001 (H&S Systems) desirable.Leadership skills: A proven track record of managing, challenging, leading a team, getting the best out them, enabling them to grow and use their full potential.NEBOSH Certificate preferred or happy to work towards it
12 Month Contract - Senior Governance Officer
Page Personnel, Leyland
Are you looking for the opportunity to grow your governance career? Do you want hybrid flexible working? About Our Client My client is a housing group. Job Description 1 Board and Committee Services Responsible for: Provision of professional support to the Group Boards and Committees as directed by the Head of Governance and Deputy Company Secretary. Leading on the arrangements for Board and Committee meetings (i.e. agenda planning, maintenance of Board/Committee forward plans, oversight of collation and distribution of papers, attendance at pre-meets and ensuring meetings are properly convened). Engaging with report writers and reviewing submitted reports to ensure reports are of an appropriate standard in terms of format and content and that relevant impact statements are addressed. Drafting of accurate and succinct minutes that reflect the legal and regulatory responsibilities of the Group, recording key decisions, capturing and disseminating action points. Delivering the company Annual General Meetings and associated documentation, in addition to the annual timetable for Board and Committee meetings, overseen by the Head of Governance and Deputy Company Secretary. Promoting high standards of company secretarial practice, supporting a climate of continuous improvement in relation to service provision and cross company working. Working with the Chairs, Chief Executive and Executive Director to prepare agendas and scoping briefs for meetings and away days. Draft Board and Remuneration & Nominations Committee governance reports to provide assurance that policies, procedures and governance compliance matters for review by the Head of Governance in good time, and to a high quality. Reports include code of governance compliance, NED remuneration, NED succession planning, Gifts and Hospitality. 2 Corporate Governance Required to: Provide independent and impartial advice to the Board and Executive on governance matters to ensure the effective operation of the Group's governance structure, in accordance with statutory/regulatory requirements and good practice. Ensure Boards and Committees are acting within their Terms of Reference and delegated authorities, providing support and guidance as required. Provide guidance and support to all NEDs/Trustees with regards to their statutory and regulatory responsibilities, enabling them to effectively discharge their legal fiduciary duties. Provide guidance to colleagues on governance policies and procedures e.g., Declarations of Interest, Gifts and Hospitality. Support the ongoing review of all governance documents, policies and processes and actively identify and propose potential actions for improvement. Coordinate the maintenance of governance information published on the intranet and website. Design and deliver training across the Group on governance and company secretarial related issues when required. Undertake specific projects on behalf of the Head of Governance and Deputy Company Secretary as required. 3 NED and Trustee support and development services Required to: Manage communications and foster effective relationships with NEDs and Trustees, acting as the first point of contact for queries and advice on both practical matters and corporate governance as appropriate. Co-ordinate the recruitment for all Boards and Committees including, where appropriate, the involvement of external support providers. Co-ordinate the annual NED and Trustee appraisal processes, engaging external support as and when required. Manage the delivery of induction, mandatory training and professional development of all NEDs and Trustees. Ensure that all NEDs and Trustees have suitable service agreements. Lead on and manage the Trainee NED programme liaising with Housing Diversity Network 4 Regulatory Compliance Required to: Track the various regulatory changes that impact on the Group and consult with colleagues as to the steps required to most effectively implement them. Co-ordinate self-assessments against the Regulatory Standards and adopted Codes of Governance. Support the Head of Governance in ensuring the effective and timely submission of all filings and returns to the Regulator of Social Housing, Companies House, Charity Commission and the Financial Conduct Authority. 5 Policy Framework Required to: Support the Head of Governance and Deputy Company Secretary in overseeing delivery of the Group's strategy and policy framework, including ensuring reviews take place in line with the framework. Be responsible for ensuring the strategy and policy framework monitoring systems and document libraries are accurate and up-to-date. The Successful Applicant QUALIFICATIONS/KNOWLEDGE: Knowledge of housing governance including relevant legislation, codes of governance and regulatory requirements for the sector. EXPERIENCE Demonstrable Company Secretarial experience at an equivalent level to this position Experience of working in a regulated environment with Boards and Committees. Experience of managing Board and Committee administration work (preparation of agendas and board papers) and of minute taking. Experience of undertaking research, utilising a range of internal and external sources and benchmarking tools to incorporate and embed best practice. What's on Offer Hybrid flexible working working alongside industry professionals competitive pay
Network Support Engineer
Gamma Telecom, Accrington
Network Support Engineer Location: Manchester/Glasgow (Hybrid) Who are we? Gamma is a leading supplier of Unified Communications as a Service (UCaaS): they provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. It is AIM listed and have over 1750 staff across UK and European locations. Main purpose of role: The Direct Network Services team delivers end to end network and firewall support including a design function to our customers. The successful candidate will be responsible for managing and maintaining customer networks from the core to the edge. This will include delivering Low Level Designs and supporting changes to the network across both the WAN and the LAN. What you’ll be involved in: This is a fantastic opportunity for an experienced Network Engineer to further their network knowledge. The team support multiple architectures inc MPLS WANs, local LANs, firewalls and SDWAN. Suitable candidates will have a proven background in configuring, supporting, and troubleshooting complex network/firewall architectures. The role will involve working closely with the Customers and internal Gamma delivery teams to ensure that Customer Project deliverables are efficiently deployed into operation. What skills do you need to make an impact in this role: Applicants will typically be CCNP or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX/MS/MR deployment skills, including SDWAN, Dashboard and Licensing. Firewall experience of Palo Alto – Including Policy, Routing, Global Protect and VPN’s In-depth understanding of routing protocols, internal and external BGP, OSPF & EIGRP Advanced knowledge of routers, switches, firewalls & Access Control Lists (ACLs) Understanding of core network routers and infrastructure Hands-on experience of IP network design, implementation, and troubleshooting A strong background in configuring firewalls for Corporate and/or ISP services, to include: Centralised / Virtual Firewall Policy and best practice. VPN Client build/policy Site to Site IPSec build/policy DPI Policies for Internet Traffic A firm understanding of Network Security. Desirable Skills Experience of delivering solutions on Cloud compute such as Azure/AWS. Scripting/Programming experience ie Python, Git Working with API’s Working with network management tools and SNMP Palo Alto Prisma VOIP and QoS - Specific experience with deploying QoS in a voice and / or converged environment would be advantageous. Understanding of Layer2 and Layer3 MPLS VPNs from the Core to Customer Edge (P / PE / CE) including VRFs Cisco ISE Supporting Nexus Datacentre switching architectures. Previous work on designing and delivering resilient solutions Key Attributes Highly IP literate Strong understanding and knowledge of Network Standards, protocols, and best practices. 3-5 years design/operational experience (preferably within a SP environment). Excellent Communication Skills Customer Focused High attention to detail Ability to work under pressure and in a fast moving and changeable environment Self-motivated and very flexible with a “can do” attitude Skilled in task prioritisation How we work: This is a Hybrid role, with an expectation of working 2 days form the Gamma office. Working Monday to Friday from 9 – 5:30pm. There will also be a requirement to provide out-of-hours support and be On-Call(covered 1 in 4 weeks). Why Gamma? There are many good reasons to join Gamma. We work in a relaxed environment with an emphasis on delivering the highest quality in everything we do. This is a really exciting time to join with a clear strategy, stable financial position, new values and exciting growth plans. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma Further relevant information: Applicants must be eligible to work in the UK. Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered. Agencies cannot work on this role unless released by Gamma's ATS. Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish, Polish, and Dutch business markets. We are AIM listed and employs 1650 people. With a range of UCaaS, Mobile, and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience. Gamma’s largest market is in the UK where our network-based services are supplied to SME, Public Sector, and Enterprise markets through a network of 1000 channel partners and its own direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner. Mission Labs is part of our team, a well-established UCaaS technology business that has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners. This enables Gamma to enhance and expand its cloud contact centre (CCaaS) technology as well as accelerating its digital channel strategy. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Technical Support Engineer (L2)
The IT Dept, Leyland
Who we areThe IT Dept is based in Leyland and we're a small, dedicated team with a big heart and great attitude looking to further enhance our corner of the world. As a Managed Service Provider offering solid ICT solutions and support for businesses, schools and charities throughout Lancashire we need you to join us in this mission.Who you areIdeally someone with quality experience in a similar role educated to degree level. If you’ve got experience in the education sector or a private IT company, all the better as you’ll be able to hit the ground running. You will be a good communicator with the ability to proactively troubleshoot and resolve complex technical issues yet be able to explain them in simple terms to clients as required.Training opportunities are available, along with peer mentoring which will combine with being actively encouraged to put your mark on The IT Dept.What you'll doAmongst other things, you will provide a point of contact for clients, carry out day to day helpdesk support, web host management, emails, Microsoft 365 admin, site visits to schools and businesses.Repair, maintain, install and upgrade computers, servers and network infrastructure equipment, along with backup and Disaster Recovery deployment and monitoring.Effectively resolve client issues with a variety of software and needs, so you’ll have the ability to think on your feet and be confident in delivering success.The usual techie stuff that is core business along with relevant project delivery.To further enhance your application, having business development experience and marketing knowledge would be a great additional skill to have for internal processes, documentation, customer service and to drive company growth.Skills and Experience (some or all, plus a willingness to learn) Veeam, Hyper-V, VMware, AzureAD, Microsoft 365, Windows Server 2012-2019, Active Directory, Group Policies WAN, LAN and WiFi (DrayTek and Ruckus) DNS, WHM, cPanel hosting interfaces Hardware and software diagnostics and repairs or upgrades Telecoms application and hardware support Cyber-security knowledge of best practices and Endpoint Protection Methods Attention to detail, resolution logging and documentation, good timekeeping, communication and the power to take away the pain of suffering client Have a driving licence and car for client visits (mileage costs reimbursed)How to applyIf you'd like to get involved then please send your CV or link to your LinkedIn page along with a covering letter.No agencies please.Job Types: Permanent, Full-time, Part-timeSalary: £21,000.00-£26,000.00 per yearBenefits: Canteen Company pension Flexitime Free parking On-site parking Work from homeSchedule: Flexitime Monday to FridayEducation: Certificate of Higher Education (required)Experience: IT support: 5 years (required)Work Location: In personExpected start date: 01/12/2023
IT Helpdesk Analyst
The Config Team, Skelmersdale
Job title: IT Helpdesk Analyst Employment: Fixed Term Contract (FTC) Location: Northwest Travel: Infrequent Salary: Excellent basic salary, plus benefits Rotating shift pattern: Week 1: 6am – 2.30pm Week 2: 9am – 5.30pm Week 3: 1.30pm - 10pm On-call: 24/7 once every three weeks The role: To provide support to The Config Team Internal Helpdesk functional by assisting with IT support and solving related technical problems, coordination, ticket and master data management, product support, monitoring emails and assisting with reports, processes and documentation. Duties and Responsibilities Provide IT ticket and 1st Line support to internal and external customers within agreed SLAs. Participate in Microsoft Office steering committee meetings to discuss ideas and suggestions on the future road map of Microsoft Office for The Config Team. Participate in innovation road map meetings with the Microsoft Office steering committee meetings and contribute to the future road map, suggesting innovation. Assist with internal IT, hardware and device management and asset tracking. Grant system access as requested and approved by appropriate stakeholders. Assist with the management of the Helpdesk system by taking ownership of new ticket and email allocation and monitoring. Provide suitable initial responses to Helpdesk internal and external customers in line with the agreed SLAs and governance. Work with the Helpdesk team to ensure emails and tickets are resolved within agreed SLAs and that suitable and timely updates are provided to internal and external customers. Monitor, coordinate and communicate escalations with the relevant stakeholders as appropriate. Ensure information for ticket, SLA table and client data remains accurate and that the data is appropriately updated to ensure accuracy is maintained. Ensure the correct utilisation types are allocated to tickets and booked correctly within Helpdesk tool. Review all Helpdesk tickets within Helpdesk tool, progressing with tickets, escalating any concerns or discrepancies with the relevant stakeholders to resolve. Assist with the IT new starter process to ensure new employees have the correct IT equipment, accounts, hardware and software. Assist with and complete new employee IT inductions. Assist with the completion of IT license audits and reporting. Ensure the accuracy and maintenance of the data with the Helpdesk tool application. Ensure product documentation is tracked appropriately and version control is maintained. Assist with and complete software and hardware product testing. Ensure that security, service and compliance are monitored and in line with agreed ISO & ITIL standards, assisting with process documentation as necessary. Provide Helpdesk center administration support, interacting with internal and external stakeholders as appropriate. Assist with producing reports. Provide out of hours support as per the support schedule and shift cover. Display behaviours which reflect The Config Team Purpose, Mission, Vision and Values. Required Skills, Experience and Knowledge Essential: IT literate with good knowledge of the Microsoft suite of applications including Office365, Excel and PowerPoint. Experience in setting up hardware and/or software for desktop or mobile applications. Enjoys working with and has an interest in learning about new technology and computer systems. Able to collaborate and coordinate with internal and external teams and customers. Desirable: An understanding and/or basic knowledge of SAP or similar ERP systems, specifically within logistics. Previous IT or technology support desk experience and working to SLAs. Advanced knowledge of the Microsoft Office Power applications. Experienced in using Microsoft Teams. Has a basic understanding of at least one programming language. Previous experience in a customer service position. Experience of the new employee process in relation to IT equipment setup. Experience of asset tracking and software and hardware device management. Knowledge and understanding of networks and concepts. Knowledge of basic server infrastructure. To find out more about our company culture, visit our Glassdoor page here - https://www.glassdoor.co.uk/Overview/Working-at-The-Config-Team-EI_IE1831019.11,26.htm Values: Teamwork – Skills – People – Customers – Innovation – Results If you have any questions or would like a full job description, then please reach out or submit your CV!
IT Support
Lynbrook Managed Services Ltd, Skelmersdale
I.T SUPPORT TECHNICIANLocation: SkelmersdaleSalary/Package: Up to £35,000 BOEThe CompanyLynbrook is one of the North West’s leading providers of IT Solutions, Managed Print and Document Workflow. In our ever-changing world, we are helping our customers on a journey of transformation by providing digital solutions in line with workplaces of the future.Lynbrook is a continually expanding technology business with an unrivalled reputation for delivering exceptional first-class service and support.Based in Skelmersdale, this is an exciting opportunity for an I.T support technician to join our technical support team.The Role Working as part of our technical team to provide support, advice and guidance to our customers on a wide range of technical solutions. From setup/delivery and on-site configuration to full documentation and follow up via on-site and remote support when required.Essential Skills/Experience Minimum 3 years in 3rd line support role or similar Office 365 portal administration, including Azure, Exchange, SharePoint knowledge. Windows Server 2016-2022: Setup configuration of Active Directory, DNS, DHCP, Active Directory Replication, Windows Firewall Configuration. Group Policy creation and deployment , Licensing, RDP Terminal Server Licensing and administration. Hardware and Software Raid Setup/Configuration, Administration & Diagnostics. Wsus Server deployment and administration. SQL installation and management. WIFI access point setup and management. Software knowledge: Anti-Virus Installation/administration and Central Control (Sophos Central Knowledge Preferred) Backup, setup and administration, On-premise and Cloud solutions. Sage accounts installation and support. Windows 10/11 client setup, deployment and administration. Printer deployment and management – for server and workstations. Tower and rackmount server hardware setup and maintenance. Network switches setup and management – inc: POE. PC hardware, laptops, routers, firewalls, UPS, and NAS. VMware ESX setup, administration and troubleshooting. Microsoft Hyper-V Setup, VM Creation and Administration, Replication,Benefits 25 days’ annual holiday Pension Laptop Phone On-site parkingJob Type: Full-timeSalary: £30,000.00-£35,000.00 per yearBenefits: Company events Company pension On-site parkingSchedule: Monday to FridaySupplemental pay types: Yearly bonusAbility to commute/relocate: Skelmersdale: reliably commute or plan to relocate before starting work (required)Education: GCSE or equivalent (preferred)Work Location: In personReference ID: IT Support Technician
Property Lawyer
Clayton Legal, Accrington
My client, a traditional and Well-established law firm with deep roots in the region are looking for a Property Lawyer to join there team for their offices near Accrington. This opportunity has come about due to retirement of a senior partner, so the opportunity comes with fantastic progression opportunities with connections and work readily available and handover of work, Salary on the role ranging from £45k-£60k depending on experience, 24 days annual leave + bank holidays, very friendly and welcoming office environment with on-site parking. The role will involve managing and dealing with a range of Residential and Commercial property matters through to completion with secretarial support. My client is ideally looking for someone with solid experience, ideally 3yrs+ PQE and will consider more senior PQE level. If you would like to discuss further on this opportunity and for further details can contact me on 0161 9147 357/07517949761, email [email protected] Look forward to hearing from you either way.
12 Month Contract - Senior Governance Officer
Michael Page, Leyland
Are you looking for the opportunity to grow your governance career? Do you want hybrid flexible working? About Our Client My client is a housing group. Job Description 1 Board and Committee Services Responsible for: Provision of professional support to the Group Boards and Committees as directed by the Head of Governance and Deputy Company Secretary. Leading on the arrangements for Board and Committee meetings (i.e. agenda planning, maintenance of Board/Committee forward plans, oversight of collation and distribution of papers, attendance at pre-meets and ensuring meetings are properly convened). Engaging with report writers and reviewing submitted reports to ensure reports are of an appropriate standard in terms of format and content and that relevant impact statements are addressed. Drafting of accurate and succinct minutes that reflect the legal and regulatory responsibilities of the Group, recording key decisions, capturing and disseminating action points. Delivering the company Annual General Meetings and associated documentation, in addition to the annual timetable for Board and Committee meetings, overseen by the Head of Governance and Deputy Company Secretary. Promoting high standards of company secretarial practice, supporting a climate of continuous improvement in relation to service provision and cross company working. Working with the Chairs, Chief Executive and Executive Director to prepare agendas and scoping briefs for meetings and away days. Draft Board and Remuneration & Nominations Committee governance reports to provide assurance that policies, procedures and governance compliance matters for review by the Head of Governance in good time, and to a high quality. Reports include code of governance compliance, NED remuneration, NED succession planning, Gifts and Hospitality. 2 Corporate Governance Required to: Provide independent and impartial advice to the Board and Executive on governance matters to ensure the effective operation of the Group's governance structure, in accordance with statutory/regulatory requirements and good practice. Ensure Boards and Committees are acting within their Terms of Reference and delegated authorities, providing support and guidance as required. Provide guidance and support to all NEDs/Trustees with regards to their statutory and regulatory responsibilities, enabling them to effectively discharge their legal fiduciary duties. Provide guidance to colleagues on governance policies and procedures e.g., Declarations of Interest, Gifts and Hospitality. Support the ongoing review of all governance documents, policies and processes and actively identify and propose potential actions for improvement. Coordinate the maintenance of governance information published on the intranet and website. Design and deliver training across the Group on governance and company secretarial related issues when required. Undertake specific projects on behalf of the Head of Governance and Deputy Company Secretary as required. 3 NED and Trustee support and development services Required to: Manage communications and foster effective relationships with NEDs and Trustees, acting as the first point of contact for queries and advice on both practical matters and corporate governance as appropriate. Co-ordinate the recruitment for all Boards and Committees including, where appropriate, the involvement of external support providers. Co-ordinate the annual NED and Trustee appraisal processes, engaging external support as and when required. Manage the delivery of induction, mandatory training and professional development of all NEDs and Trustees. Ensure that all NEDs and Trustees have suitable service agreements. Lead on and manage the Trainee NED programme liaising with Housing Diversity Network 4 Regulatory Compliance Required to: Track the various regulatory changes that impact on the Group and consult with colleagues as to the steps required to most effectively implement them. Co-ordinate self-assessments against the Regulatory Standards and adopted Codes of Governance. Support the Head of Governance in ensuring the effective and timely submission of all filings and returns to the Regulator of Social Housing, Companies House, Charity Commission and the Financial Conduct Authority. 5 Policy Framework Required to: Support the Head of Governance and Deputy Company Secretary in overseeing delivery of the Group's strategy and policy framework, including ensuring reviews take place in line with the framework. Be responsible for ensuring the strategy and policy framework monitoring systems and document libraries are accurate and up-to-date. The Successful Applicant QUALIFICATIONS/KNOWLEDGE: Knowledge of housing governance including relevant legislation, codes of governance and regulatory requirements for the sector. EXPERIENCE Demonstrable Company Secretarial experience at an equivalent level to this position Experience of working in a regulated environment with Boards and Committees. Experience of managing Board and Committee administration work (preparation of agendas and board papers) and of minute taking. Experience of undertaking research, utilising a range of internal and external sources and benchmarking tools to incorporate and embed best practice. What's on Offer Hybrid flexible working working alongside industry professionals competitive pay Contact Nicole Batup Quote job ref JN-072023-6135874 Phone number +44 207 269 2110
Personal Assistant, PA, Secretarial Business Support
Page Personnel - UK, Accrington
Join a highly reputable, Logistics leading company Ability to take on responsibility and progress About Our Client The client is a well established in the Logistics Distribution and Supply Chain sector, looking for a PA to Directors to join their team based in Accrington Job Description Key Responsibilities for PA to Directors: To Provide administrative support Manage calenders Scheduling any transportation and meetings Performing any general admin duties to aid the Directors Assist with any projects Handle any sensitive data ensuring all is fully protected The Successful Applicant Successful Candidate will have: Strong administrative skills Well organised Great attention to detail Ability to work under pressure/multi-task Able to work individually What's on Offer £26,000 - £28,000 (DOE) Company benefits Company pension Free Parking Monday to Friday (no weekends) Contact Devante Hodgson Quote job ref JN-102023-6203334 Phone number +44 161 829 0395
Receptionist
PDS Medical, Rossendale
FCMS is recruiting a Receptionist for Rossendale Primary Health Care Centre! Hours – Part Time. The Service operates on a 4-weekly Rota. 8am-8pm all 3 days.The vacancies are Week 2: Tuesday; Week 3: Monday and Tuesday, and you would need to be available for all 3 days. (For example, Week 2 would be 13th February, Week 3: 19th/20th February). Opportunities to work additional hours potentially available. Location – Rossendale Minor Injuries Unit, Rossendale Primary Health Care Centre, Rossendale, BB4 7PL Salary – £11 an hour Main duties of the role The post holder will greet patients in a polite and welcoming manner and gather patient identifiable information, taking a concise history of symptoms, and accurately inputting within the computer system (Adastra), ensuring full patient confidentiality. In addition, you will adhere to the triage process and identify patients requiring urgent medical attention. The role involves monitoring the waiting area and be observant to any signs of deterioration in any of the patients and telephone answering, photocopying, scanning, and emailing. Furthermore, the post holder will complete Excel spreadsheets for data collection and audit information to support the Operational Service Lead with KPI reports and managing a Direct Booking system. Contact: [email protected]
Maintenance Engineer (Double Days)
Michael Page, Accrington
Undertake regular machine maintenance and troubleshooting.Ensure optimal machine performance and minimal downtime.Manage and implement preventative maintenance schedules.Adhere strictly to health and safety regulations within the FMCG industry.Communicate effectively with the Engineering & Manufacturing team.Contribute to continuous improvement initiatives.Participate in training programs for up-to-date knowledge.Support the installation and commissioning of new equipment.Experience in a similar role within the FMCG sector.Time served apprenticeship/engineer within mechanical, electrical or multi skilled engineeringProven ability in machinery maintenance and optimisation.Strong understanding of health and safety regulations.Excellent problem-solving and communication skills.
Audit and Assurance Assistant
Michael Page, Lancaster
Provide on-site support for our audit clients to include planning, day to day managing of workload and liaising with clients.Opportunity to complete audit assignments, whilst building and maintaining strong relationships with new and established clients.Work and collaborate with other members of the audit team and the wider department as necessary to provide high quality client service.Some assignments may require travel as you work more closely with some of your audit clients.AAT qualified or equivalent and have started to work towards your professional studies ACA/ACCA/CA etc.
Audit and Assurance Senior
Michael Page, Lancaster
Heavily involved in the completion of audit fieldwork/planned substantive and analytical audit procedures, normally on site at client premises.Responsibility for the planning and completion of audit assignments, whilst ensuring audit files have appropriate and sufficient documentation.Prepare statutory financial statements from client data and highlight high level risk areas or matters of concern to the Partner/Manager whilst using a significant degree of your own judgement.Planning the execution and finalisation of the audit assignments for Partner/Manager review.Working knowledge of IFRS/UKGAAP.ACA/ACCA/CA or equivalent qualified.Experience of auditing clients within a variety of industries.Experience coaching and mentoring junior members.
IT Helpdesk Analyst
The Config Team, Skelmersdale
Job title: IT Helpdesk AnalystEmployment: PermanentLocation: SkelmersdaleTravel: InfrequentSalary: Excellent basic salary, plus benefitsThe role: To provide support to The Config Team Internal Helpdesk functional by assisting with IT support and solving related technical problems, coordination, ticket and master data management, product support, monitoring emails and assisting with reports, processes and documentation.Duties and Responsibilities:· Provide IT ticket and 1st Line support to internal and external customers within agreed SLAs.· Organise and triage tickets appropriately from multiple inbound systems· Prioritize tickets and proactively manage ticket queues· Participate in Microsoft Office steering committee meetings to discuss ideas and suggestions on the future road map of Microsoft Office for The Config Team.· Participate in innovation road map meetings with the Microsoft Office steering committee meetings and contribute to the future road map, suggesting innovation.· Assist with internal IT, hardware and device management and asset tracking.· Grant system access as requested and approved by appropriate stakeholders.· Assist with the management of the Helpdesk system by taking ownership of new ticket and email allocation and monitoring.· Provide suitable initial responses to Helpdesk internal and external customers in line with the agreed SLAs and governance.· Work with the Helpdesk team to ensure emails and tickets are resolved within agreed SLAs and that suitable and timely updates are provided to internal and external customers.· Monitor, coordinate and communicate escalations with the relevant stakeholders as appropriate.· Ensure information for ticket, SLA table and client data remains accurate and that the data is appropriately updated to ensure accuracy is maintained.· Ensure the correct utilisation types are allocated to tickets and booked correctly within Helpdesk tool.· Review all Helpdesk tickets within Helpdesk tool, progressing with tickets, escalating any concerns or discrepancies with the relevant stakeholders to resolve.· Assist with the IT new starter process to ensure new employees have the correct IT equipment, accounts, hardware and software.· Assist with and complete new employee IT inductions.· Assist with the completion of IT license audits and reporting.· Ensure the accuracy and maintenance of the data with the Helpdesk tool application.· Ensure product documentation is tracked appropriately and version control is maintained.· Assist with and complete software and hardware product testing.· Ensure that security, service and compliance are monitored and in line with agreed ISO & ITIL standards, assisting with process documentation as necessary.· Provide Helpdesk center administration support, interacting with internal and external stakeholders as appropriate.· Assist with producing reports.· Provide out of hours support as per the support schedule and shift cover.· Display behaviours which reflect The Config Team Purpose, Mission, Vision and Values.Required Skills, Experience and KnowledgeEssential:· IT literate with good knowledge of the Microsoft suite of applications including Office365, Excel and PowerPoint.· Experience in setting up hardware and/or software for desktop or mobile applications.· Enjoys working with and has an interest in learning about new technology and computer systems.· Able to collaborate and coordinate with internal and external teams and customers.Desirable:· An understanding and/or basic knowledge of SAP or similar ERP systems, specifically within logistics.· Previous IT or technology support desk experience and working to SLAs.· Advanced knowledge of the Microsoft Office Power applications.· Experienced in using Microsoft Teams.· Has a basic understanding of at least one programming language.· Previous experience in a customer service position.· Experience of the new employee process in relation to IT equipment setup.· Experience of asset tracking and software and hardware device management.· Knowledge and understanding of networks and concepts.· Knowledge of basic server infrastructure.Qualifications:· Educated to at least GCSE grade C or above.At The Config Team we aim to hire high-calibre people who are skilled in their area of expertise and it is also vital that alongside a strong skillset, employees should believe in our mission, vision, values and purpose which underpin everything we do.Purpose: Trusted to deliver, we make the difference that creates a smile across the whole supply chain.Mission: To delight our customers by providing amazing SAP logistics solutions that enable a seamless flow of data through their supply chainVision: To be recognised as the best team in the world for delivering innovative logistics related SAP solutionsValues: Teamwork – Skills – People – Customers – Innovation – ResultsTo find out more information or if you have any questions, please submit your CV or visit theconfigteam website.Job Type: PermanentSalary: From £27,000.00 per yearSchedule: Monday to Friday OvertimeWork Location: Hybrid remote in Skelmersdale
Technical Sales Manager – IT – RFID
Mandeville Recruitment Group, Skelmersdale
Overview RFID technology makes a client’s life so much easier, especially in the construction industry! We are looking for a Business Development/ Technical Sales Manager paying £50k OTE £90K-£100K + £7,200 Car Allowance to sell RFID technology to inspection companies (Radio-frequency identification). This brand offers Construction and inspection tags, this offers radio frequency and identification plus they offer a software solution also. The role is based in Lancashire in a town called Skelmersdale. What the role is: Coming up with Marketing ideas to source leads or self-generated leads New business targeting inspection companies You will be working from home 2 days a week and 3 days in the office You will need to live close to the patch which will be based in Lancashire Experience: At least three years verifiable success record as a salesperson in the information technology sector. Be tenacious and determined to succeed. Have a strong work ethic. Experience of selling business solutions and customisation services Capable of understanding customers business requirements and formulating technical solutions. Can communicate customer requirements to technical personnel and understand the response. Excellent verbal and written communication skills. Excellent presentation skills. Determination to achieve goals and objectives. Prepared to work additional hours as and when required. Be able of working in a team environment. Car Allowance: The car allowance will be £7,200 per annum to cover running costs. In addition, a fuel card will be provided for both personal and business mileage. The successful candidate will be responsible for all tax liability related to the car allowance and the fuel card. This role could turn into a management role, with a chance to grow a team around you in the future. If you have a technical construction software background, sold RFID technology before or an IT sales background then please do apply! [email protected] 01628 600785 SEO: RFID, Technical sales, Lancashire, Skelmersdale, Preston, Liverpool, Business Development Mandeville is acting as an Employment Agency in relation to this vacancy. How to Apply If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.
Information Systems Apprentice
Safran, Burnley
Job description We're a leader in the worldwide nacelle market for aircraft engines. Through our unrivalled technological expertise, we integrate nacelle components to optimise the performance of aircraft propulsion systems. We continually strive to make our products lighter, quieter, smarter and easier to maintain. What will I be doing? Primarily work will come from support of Safran Nacelle's desktop environments via our local ticketing platform and infrastructure monitoring systems as well as projects and tasks directed from the local Industrial Site IS Manager. The role will require the flexibility and a proactive approach, reacting to where the work is – BAU analysis, tickets or infrastructure tasks/projects, with the primary focus on the desktop environment. As an IS apprentice, you will develop skills and knowledge of the industry by learning key IT essentials such as fault finding and diagnostics, preventative measures, routine maintenance, system tools and testing. You will also gain an awareness of cloud systems and physical and virtual network components including an awareness of security and firewalls, network architecture, protocols and principles of database migration. Complementary description Why us? At Safran Nacelles, we oversee the design, development and manufacture of nacelles for a range of aircrafts. Our UK site in Burnley is also a worldwide centre of excellence for business jet nacelles, which have been designed and manufactured here for nearly 20 years. Our employees are at the heart of our success, as we work together for our sustainable future. There are four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleagues Benefits As a valued member of our team, these are just a few of the benefits you'll receive: Half day Friday or no Fridays dependent on department 25 days holiday plus 8 UK Bank holidays with additional holidays for service after 10 years Up to 10% Employer Pension Contribution Annual Leave Purchase Scheme with up to one week additional leave available to purchase Corporate Gym Memberships at Crow Wood Access to our employee Wellbeing package Safran Share Purchase Scheme Capped Hot Meals at £3.00 at on-site canteen Job requirements What you need from me? Strong analytical skills, problem-solving abilities, excellent interpersonal skills, knowledge of current technologies. Good written communication and documentation skills (Word, Visio, PowerPoint etc.) Good time management skills and with a flexible approach to working hours understanding the need for maintenance to be completed outside of core hours. Clear communication, effective at all levels; from customers through to technicians and other stakeholders, both verbally and written Five GCSEs (or equivalent) at Grade 4/C to include English & Maths. Computing qualification at either GCSE or ‘A' Level equivalent. What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work. Specificity of the job . Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defence and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 83,000 employees and sales of 19 billion euros in 2022 and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and innovation roadmap. Safran ranks among Forbes magazine's Top 30 best employers in the world. Safran Nacelles designs, integrates and provides support and after-sales service for aircraft nacelles. The company is a global leader in the market for commercial aircraft with more than 100 seats, business aircraft and regional aircraft. At the cutting edge of technology, Safran Nacelles offers nacelles that are ever more integrated with the engine, aerodynamic, lightweight with advanced acoustic treatments to contribute to the reduction of CO2 and noise emissions from aircraft.
2nd Line IT Service Desk Analyst
Inclusive Tech Recruitment, Leyland
2nd Line IT Service Desk Analyst - Leyland - £32,000 plus package My client based in Leyland is currently looking for a 2nd Line IT Service Desk Analyst to join our onsite IT Service Operations team. In this role, you'll provide second-level desktop support, ensuring the stable operation of our organisation's infrastructure to agreed KPIs, and SLAs - this includes both internal and external customers. You'll have exposure to a broad range of IT-related projects and activities. Occasional travel to other locations may be required to provide technical support. This role is mainly Monday-Friday between 8am and 6pm, with some weekends and being part of the on-call rota. Key Tasks: Responding to incidents impacting normal production operation - prioritise tickets based on business impact Responding to queries on product functionality/operations Accurately and promptly entering Service Requests & Incident details into the Service Desk Call Logging System Investigating the cause and resolution of incidents Establishing appropriate workarounds to return staff to operational status Providing appropriate progress updates to both staff and where applicable 3rd parties Be part of the 24/7 on-call rota for managing Major Incidents including coordinating with relevant IT teams & external suppliers whilst providing frequent updates to the business & end-users Escalating incidents technically and to management as required, prior to SLA's being breached Adhere to all company policies and procedures Update Service Desk Knowledge repository & technical training material To be considered for this role, we need you to have the following skills, experience and qualifications: Previous experience working in an IT Service Desk role A thorough knowledge of Microsoft Windows Operating Systems (Win10, Microsoft365) Active Directory, O365, GPO's and DNS Microsoft Office software MS Active Directory/Exchange Email and AV security products Experience in troubleshooting desktop and laptop hardware issues Experience in troubleshooting TCP/IP network connectivity issues Telephony/VOIP Systems Experience of setting up networked printers iPhones and Android devices ITIL Foundation certified Experience in using an ITSM tool such as ServiceNow or Manage Engine Strong written and oral communication skills Full clean driving license Desirable: Experience/certification with cloud technology 2nd Line IT Service Desk Analyst - Leyland - £32,000 plus package
Chief Operations and Finance Officer
Michael Page, Lancashire
Oversee daily operations of the organisation.Manage financial operations, including budgeting and financial planning.Ensure compliance with all legal and regulatory requirements.Develop and implement operational policies and procedures.Lead, motivate, and support a large team to deliver results.Foster a positive and productive work environment.Represent the organisation in negotiations and at networking events.Report to the Board of Directors on financial performance and operational issues.A successful Chief Operations and Finance Officer should have:A Qualified Accountant.Experience in managing financial operations and leading teams.Strong leadership skills and the ability to inspire and motivate others.Excellent financial and business acumen.Strong communication and interpersonal skills.A commitment to ethical conduct and high standards of integrity.
Demand Manager
Michael Page, Lancashire
As the Demand Manager you willLead and support the team to develop their skills, and better engage with the global businessDevelop and implement a robust demand process (moving towards IBP)Collaborate with internal departments to forecast and manage demand, and enable the behavioural change to embed the new approachAnalyse existing tools and ERP capability to ensure they enable / support the direction and strategyBe a visible figure within the senior leadership team, supporting and advising on the overall business strategyA successful Demand Manager should have:Ideally, a track record as a Demand Manager of supporting and developing demand with a Global (multi site) manufacturing based organisationA broad understanding of end to end supply chain, commercial, and manufacturing processes and strategies to help engage and support the wider businessProven leading a team and managing key stakeholder relationships.Excellent analytical skills with a data-driven approach to problem-solving.Comfortable presenting to and advising leadership / board level stakeholders on a regular basis