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IT Support Technician
Contrast UK Ltd, Middlewich
Technical capability with great communication skills – that’s what it takes to be a successful on-site IT Support Technician. If that sounds like you – and you can commute to the Middlewich area – read on!You’ll need a range of IT skills for this one, including application support and troubleshooting hardware and connectivity – at 1st and / or 2nd line level.A busy and growing IT MSP business is looking to add 2 new members to its support team, to be based on site close to the Middlewich area. If you’ve worked in the education sector – this is definitely up your street - it would be distinct advantage if you have worked in a school, college or university.The role will be Monday to Friday working on-site, 8am til 4pm hours serving as the 1st Fix specialist as well as coordinating escalations to a service desk back at head office.You will be a friendly, approachable and accommodating presence around the site – with a solution orientated approach, able to manage expectations in a fast-paced environment.Desirable Skills and Experience:- Knowledge of Microsoft Servers and core components.- Basic Networking knowledge.- DHCP, DNS- PC diagnostic Skills- Windows Server and Desktop operating systems.- Knowledge of Active Directory, AAD,- Office 365, Teams, Google Classroom- Firewall and Filtering- Desktop Deployment (WDS, MDT, SCCM)- Perform hardware repairs when needed.- Maintain asset logs of equipment- Create and update processes and procedures- Share job responsibilities and knowledge within the Team.- Ensure a clean and organised working environment.The role will be dependant on an appropriate DBS and would ideally suit a driver, as you may be moving between sites with occasional visits to Head Office, still located in East Cheshire.Job Types: Permanent, Full-timeSalary: £25,000.00-£27,000.00 per yearSchedule: Monday to FridayAbility to commute/relocate: Middlewich, Cheshire: reliably commute or plan to relocate before starting work (required)Education: GCSE or equivalent (preferred)Experience: Technical support: 1 year (preferred) Customer service: 2 years (preferred)Work Location: In person