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Role Type: Full Time, Mon-Fri Office Based - Entry level Location: Congleton Salary: Competitive + Benefits Duties and responsibilities Are you looking for your first job role or a change in career? Do you have excellent attention to detail and a determination to learn and do well? Are you tenacious, highly organised and computer-literate? If so, you could be who we are looking for! Our team are looking for someone who wants to learn, who enjoys problem solving and most importantly, that has the highest level of attention to detail. If this is you, apply now! You bring the right attitude and we will bring the training! The Role will include (but is not limited to): Imports – Clearance Instructions; Checking Documents & Customs Entries; Associated Amendments; Creating/Checking Returns Invoices. Exports – Creating Customs Summaries; Obtaining and Checking Export Documents; Associated Amendments. Suppliers – Onboarding Documents; Obtaining Declarations; Checking & Maintaining Tariff Codes; Maintaining Fabric Lists. General Admin – Checking HMRC Customs Reports (MSS); Purchase Orders; Franking Mail; Answering Calls. Communicate with internal teams and external providers regarding shipment status and discrepancies. Collaborate with the purchasing department to ensure timely delivery of materials and supplies Skills and Experience required Have an excellent command of the English language, both written (spelling and grammar) and spoken. Excellent attention to detail Good knowledge of MS Office, in particular Microsoft Excel Excellent organisational skills including prioritising and multi-tasking. Professional, proactive, positive and ‘can-do’ attitude Administrative experience: (preferred) The Package: Company pension Cycle to work scheme Employee discount Health & wellbeing programme Bereavement leave On-site parking Our Mission We understand that our customers want to look good, feel good and make the most of their free time. They enjoy and value their ‘me-time’ and catching up with friends & family. Our customers know that quality free time is central to their happiness and well-being. They embrace these special moments: time alone, time with friends and time with family. As a life-loving brand we share this belief, so we design exclusively for free time. We are pioneering and determined in our approach, developing products that enhance the enjoyment of these moments. If we can make this time one percent more enjoyable, more confident, more comfortable, then we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer’s sense of well-being is what we call…Feel-good Living. Our Values We are: Life Loving, Pioneering, Approachable and Discerning. Direct applications only. No recruitment agencies. UK based position.

JOB TITLE: Office AdministratorREPORTING TO: Home Manager / Head officeHours: 25 Hrs per weekJOB PURPOSE: To manage the administrative procedures within the home alongside the Home Manager and to provide reception cover, promoting the home and company to potential customers, appropriate authorities and colleagues in a caring and professional manor. Assist the manager for the day-to-day running of the Care Home, and ensure that all Company policies and procedures, and all legal requirements, are adhered to within the defined timescales. £500 bonus on successful completion of a 6 month Prohibition period! £500 refer a friend scheme* Free meals and beverages when on shift Personal & career development Support from management always ensuring employees feel valued A rewarding job you will loveSKILLS, KNOWLEDGE & QUALIFICATIONSRequired: NVQ Level 3 or equivalent in administration Previous administration experience GCSEs or equivalent including Maths and English Recruitment and selection inc HR Computer Skills – Microsoft office applications Satisfactory Enhanced Disclosure Barring System check (DBS) Satisfactory Independent Safeguarding Authority check (ISA) C.Q.C awareness and Social Services/ Contracts & MonitoringDesired: Ability to communicate effectively at all levels Experience in working within this sector Motivated and able to work to deadlines in a busy environmentMAIN RESPONSIBILITIESAdministration:Reception / Entrance area is tidy and information displayed is up to date and available, and creates an impression.Visitors are made to feel welcome and the visitor’s book is completed.To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manor, being aware of the need to maintain confidentiality at all times regarding staff and residents.Liaise and build relationships with relatives, residents, professional service providers and visitors.Comfort relatives at times of distress ensuring that they receive privacy and empathyUndertake the position of appointee for residents without a living next of kin or any other person willing to accept the responsibility.To perform secretarial / clerical duties as required by the Company/ ManagerTo ensure all correspondence received is date stamped and receives prompt attention.To ensure that the homes filing system is maintained accurately and promptly.Ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a service.To provide administrative and clerical support and other support as may be requested from time to time by the Manager, Regional and Head office.Letter writing, or minutes of meetings along side action plansActivity posters and event planning for the months ahead, also helping to arrange events coming into the home.Budgetary / Financial Control:Undertake purchase ledger responsibilities including ordering, and sourcing/ obtaining quotes, reconciliation of delivery notes and payment of invoices.Undertake sales ledger responsibility’s including.Personal care is in place in a timely manor, and paper work is in place along side contracts.Manage petty cash, resident’s monies and staff meal monies.Deposit cash/cheque monies as required at the designated bank.Undertake credit control – chasing debts and late payments.Where necessary in accordance with company guidelines ensure that private residents. Billing accounts are accurate and up-to-date.To provide all information that may be required by Head office book keeping department in particular all information required for the production of monthly accounts.Human Resources (HR):Adhere to, and implement, all HR policies & proceduresIn the absence of the Home Manager, in conjunction with the Regional Manager, endeavour to fill any Staff vacancy by advertising in the job centre/press.Interview for new Staff Members with the Home Manager as and when required, in line with the Company’s Recruitment policy.In the absence of the Home Manager, maintain correct records of working hours of all Staff Members.In the absence of the Home Manager, monitor and control sickness absence in line with Company policy (in conjunction with the Regional Manager, where appropriate).Ensure all Staff Members are aware of the Company’s Whistle blowing procedure.In the absence of the Home Manager, implement and manage the Company’s Discipline and Dismissal policies and procedures, and Grievance policies and procedures (in conjunction with the Regional Manager, where appropriate).Maintain training records for both mandatory and regulatory requirements.Undertake DBS Checks on new starters, and renew dates for existing staff.Recruitment folders are ready for new starters, and paper work is completed for Head OfficeOrder uniforms, badges where they are in use.Advise employees on HR benefits associated with Pearlcare.Ensure all new members of the team complete their induction.Ensure that all the end probation interviews are carried out, paperwork is complete and records are up to date.To accurately record and up-date information on personal record files and paper work is sent to Head Office.Marketing:Actively market the Care Home and promote a positive personal / professional profile within the local community, ensuring the good reputation of the Care Home at all times.In the absence of the Home Manager, and in conjunction with the Regional Manager, endeavour to fill any Client vacancy by liaising with Social Services and health authorities/boards and assessing/selecting suitable Clients. (These places are to be offered within the normal terms of residency and the fee structure in operation within the Care Home at the time).To complete Daily Home reports when occupancy is low (more than 2 beds).Ensure the Care Home is attractively presented, and odour free, at all times, in line with the Company’s attention to detail philosophy.Ensure a viewing room is suitably presented and available at all times (unless Care Home is fully occupied).Training & Development:Maintain and improve professional knowledge and competence.Attend mandatory training days, courses, and meetings on or off site, as and when required.Health & Safety:Report immediately to the Home Manager any illness of an infectious nature or accident incurred by a Client, colleague, self or another. Be responsible for infection control in the absence of the Home Manager.Understand, and ensure the implementation of, the Care Homes Health & Safety policy, and Emergency & Fire procedures.In the absence of the Home Manager, carry out duties as “Responsible Officer” for the Care Home in line with Care Quality Commission (CQC) guidelines, the Health and Safety at Work Act (1974) and Fire Regulations.Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.Promote safe working practice within the Care Home.General:Adhere to all appropriate regulations and the General Social Care Council Code of Conduct.Ensure that all existing stocks are maintained in a safe and tidy environment and reordered as and when required.Maintain such log books and records as may be required by both the Registering Authority and the Company.Ensure that all information of a confidential nature gained in the course of work is not divulged to third parties.Assist in the arrangements for fund raising.Notify the Home Manager (or, in the absence of the Home Manager, the Regional Manager) as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.In the absence of the Home Manager report directly to the Regional Manager and the Deputy.Ensure the security of the Care Home is maintained at all times.Adhere to all Company policies and procedures within the defined timescales.Ensure all equipment is clean and well maintained.Carry out any other tasks that may be reasonably assigned to you.This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.Pearlcare reserves the right to amend this Job Description from time to time, according to business needs. Any changes will be confirmed in writing. Please note that you share with Pearlcare the responsibility for making suggestions to alter the scope of your duties and improve the effectiveness of your post.Job Types: Full-time, Part-time, PermanentSalary: From £11.00 per hourExpected hours: No less than 25 per weekBenefits: Referral programmeSchedule: Day shift No weekendsAbility to commute/relocate: Congleton: reliably commute or plan to relocate before starting work (required)Experience: System administration: 1 year (preferred)Work authorisation: United Kingdom (preferred)Work Location: In person