Overview of salaries statistics of the profession "Area Sales Manager in UK"

Successful applicants will have been in the UK for 5 years. A full UK Manual driving licence is required for this role Applications welcome from anyone with relevant IT experience or educationAbout the Job:Do you have experience working in IT support? Are you looking for a role with exposure to a wide range of technologies?Can you solve technical problems whilst providing amazing customer support?ESP Global Services are currently recruiting an Airport Engineer to join our team at Heathrow airport.Working as the Airport Engineer you will provide “hands on” IT support and maintenance on a wide range of hardware and software within the airport. Responding to tickets from the ESP service desk you will ensure all IT issues are effectively and efficiently resolved in line with our service level agreements.What will you do? Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales. Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests Supply and replace IT consumables, such as paper and ink toner when required Carry out regular “floor-walking” and pro-active line of sight checks/ routine preventive maintenance to identify, log and resolve any issues before they are raised as incidents by customersWhat will you bring to ESP? At least 2 years’ experience in an IT support role Good knowledge of current Microsoft Windows Desktop software Understanding of network protocols, server hardware and configurations Self-motivated with a willingness to learn and adapt to any new change or situation Excellent verbal and written communication skills 5 years UK working history which can be referenced for airside clearance checks Full UK manual driving licenseIf you…. Motivated to develop your career in IT support, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.What we will offer:Salary:We offer a competitive range based upon suitability or experience.Benefits: 20 holidays Shift AllowanceHour of work: Shift pattern 4on - 4off 4am to 4pm & 10am to 10pm DaysPersonal & Professional DevelopmentWithin a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.Diversity, Inclusion & BelongingWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.Who are we:ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.Job Type: Full-time

Our client, Timeless IMS, has evolved over the last fifteen years from being an IT support company, supporting both single homes to large multi-site corporations offering Intelligent Managed Solutions across four key areas of technology; Intelligence, People, Security and Cloud.They are currently recruiting a Senior Technical Support Engineer.As the successful candidate:You will be responsible for managing and growing a technical team delivering first-class telephone, remote and on-site support to our customers across varying sectors. You will also be expected to complete project work in a team and independently to strict deadlines. You will resolve incidents using Autotask Service ticketing software. You will be required to monitor, manage, and contribute to the operation of our advanced RMM software.You will have several tasksPrimary, you will manage and grow their small technical support team and provide 1st to 3rd line technical support and onsite project work for their clients within set SLAs; this includes (but is not limited to):Monitor and analyse Service Desk performance metrics, identifying areas for improvement and implementing appropriate measures.Work alongside the operations manager to grow and develop the Technical TeamWork alongside the sales department with pre and post sales queries.Manage and train technical staff and outsourced helpdesk.Respond to Client service requests by providing remote desktop and server support within support agreement targets (SLAs)Support Microsoft 365 issues and change requests.Create and maintain requests in our ticketing system raised by the customer via telephone and email.Manage own daily schedule by working through the service board and monitor, categorise, and setting the priority of incoming ticketsCommunication with customers required: keeping them informed of incident progress, notifying them of impending changes or agreed outagesTroubleshoot and resolve issues with Microsoft / MacOS operating systemsProactively review alerts originating from customer infrastructureAdminister and support on-premises/Azure Active DirectoryBuild and configuration of both physical and virtual machinesProvide networking support for routers, switches, firewalls, wireless access pointsMonitor and manage security software and cloud tools (Microsoft 365/Watchguard)Backup creation and administrationPerform preventative maintenance activitiesMaintain our documentation systemEscalation of tickets to the relevant persons or team as necessaryKeep customers regularly updated, both via our ticketing system and telephoneSupporting Project Managers with the preparation and delivery of projectsComplete project tickets and phases as assignedMake sure new/pending tickets do not exceed our SLA by picking up unassigned ticketsVisit customer premises when necessaryStay up to date with advances in technologyPlace of WorkOffice Based Ashford, SurreyHours of WorkMonday to Friday (8:30 to 5:30 with 1-hour lunch)Out-of-hours support (when required)SkillsAll candidates must have the following knowledge to an excellent level of the following skills and at least four years of experience in a similar role.Desktop and server hardwareMicrosoft Windows 10/11Microsoft Office desktop apps (to the latest version)macOS (to the latest version)Microsoft 365, including Exchange, SharePoint, OneDrive, Teams and AzureSwitches and firewallsNetworking knowledge (TCP/IP, DNS, DHCP and VPN)Use and management of RMM softwareNetwork Security (Watchguard experience Preferable)DesirableExperience with building and/or maintaining a Service DeskAdvanced networking (VLANs etc.)Active Directory / Azure Active DirectoryMicrosoft Windows ServerMulti-Factor AuthenticationCyber Essentials understanding and complianceEndpoint ProtectionPersonal SkillsClear and fluent English (written and spoken)Excellent customer service and communication skillsAbility to manage and prioritise tasksTimekeeping and time managementWork as a team and independentlySelf-motivated, resourceful, and keen to learn and share knowledgeAbility to lead by example - developing and maintaining a respectful and inclusive working environmentAbility to plan, organise and adapt to changing job tasks within own roleStrong analytical, logical, and troubleshooting skillsStrong efficiency skills, with the ability to multi-task in a fast pasted environmentFlexible approach to working hoursQualificationsAt least four years of experience in a similar role (essential)CompTIA A+/Network+/Security+ (desirable)ITIL Foundation (desirable)Salary: Neg depending on experience

As part of the Business Development Manager (On Trade / South West) role, you'll develop and manage an account base of customers spanning the Independent On-Trade (IFT). leverage the wholesaler supply platform, widen its footprint, and grow the value contributions across these channels within the associated customers.Your focus will be to drive distribution, visibility and activation of the Drinks brand portfolio including our key exclusive Distribution Brands, across your customer base; acting as a consultant to the trade, bringing customers on the craft spirits journey.Drive sales within the South West region (Bristol, Cardiff, Bath, Gloucester) through effective account management.Use your expertise in the craft spirits category, and your knowledge of the consumer journey, quoting category trends and insights, to facilitate decision making and product ranging, growing out the MoM Trade basket spend, whilst ensuring a greater presence for our own core Maverick brands in trade and wholesalers.Drive distribution, visibility and rate of sale of our core Maverick brands, subsequently leveraging these listings to further establish distribution of the wider brand portfolio.Liaise with the appropriate external RTM Sales Managers to work collaboratively, unearthing new opportunities to support existing distribution, and land new distribution, with a clear and robust ROS plan applied.Partner with our 3rd party brands on activations and brand building, within the relevant area and prestige client / partner base (for example 5 star hotels, high-end cocktail bars and restaurants) and specific wholesalers. The successful Business Development Manager (On Trade / South West) will:Full, Clean UK Driving LicenseDemonstrate their experience of quality Account Management within the Spirits industry, including selling-in new products or range extensions.Experience of new business development within the On-Trade and Wholesale and/or Indy Retail sector desirable.Experience and knowledge of the designated region, and the key spirits players within it.Strong working knowledge of UK spirits business - brands, venues, trends, innovation.Strong product knowledge spanning all categories of spirits, preferably along with an understanding of the craft spirits category.Demonstrative skills in commercial investment builds and management, including an understanding of spend vs costs and overall contributions.Strong numeracy, language and negotiation skills.Good IT competency, including Google Suite of apps along with ability to produce engaging presentations.Educated to 'A' level standard or equivalent.Wine & Spirit Education Trust (WSET) Qualification at Higher Level would be desirable, as would degree level education.Curation of cocktail lists and skills in trade marketing would be hugely valuable.Experience in working the other side of the bar would be useful, as well as working in an off-trade retail setting, specifically in the spirits category.

1. Contract portfolio - GovernanceEnsures the portfolio of contracts in the business follows contract and claim management methodologies in accordance with internal standard procedures.Ensures records of contracts and agreements are archived. 2. Tender Preparation and NegotiationsReviews and comments on commercial and technical tender terms and conditions. Develops contract strategy based on ABB's policies, customer requirements, and the overall execution strategy considering risk, pricing, scope, and schedule. This applies to customers, third party suppliers and will involve liaison with Supply Chain Management.Reviews and Approves NDAs. 3. Contract Execution Identifies the contract baseline (including terms and conditions, specifications, drawings, estimate, proposal, schedule and other documents incorporated in the contract) and highlights areas of potential risk. Ensures timely and accurate execution of commercial aspects in portfolio of contracts (i.e. payments, claims, variation orders, warranties, provisions, guarantees, etc.). 4. Contract and ClaimsDefends ABB's contractual interests against customer and suppliers, in support of Project / Delivery Managers. In concert with Legal Counsels, develops the negotiation strategy and supports negotiations. Supports Legal handling formal dispute resolution, litigation and arbitration. Notifies and liaises with Legal to report major claims and keeps Legal updated of any critical development during project execution. 5. PurchasingSupports Supply Chain Management in drafting Contracts and Subcontracts and ensures that relevant (sub) contracts contain appropriate contract terms to protect ABB's interest, including flow-down of main contract terms. 6. Risk ManagementAnalyzes prime contract terms to highlight areas of potential opportunity and risk, such as ambiguities, omissions and conflicts, as work proceeds. Seeks advice from Legal to draft, negotiate and finalize agreements during the Sales and Project Execution phases. Develops and implements risk mitigation and opportunity plan in concert with Project Manager and/or Sales Manager7. InsuranceEnsures contract insurance provisions are adhered to and coordinates with Insurance Risk Management regarding occurrences that may be covered by customer or ABB provided insurance. 8. Export controlsSeeks advice from Legal (Export Control) to ensure accurate handling of export control matters and ensures close review of all contracts and projects with regard to restrictions on exports, considering countries, customers or products involved and the respective laws and ABB regulations. 9. People Leadership and DevelopmentEnsures (with HR Manager support) that the area of responsibility is organized, staffed, skilled and directed. Guides, motivates and develops direct/indirect subordinates within HRYou will preferably be degree educated and have a minimum of 5 years' experience in Contract Formation / Management, Dispute Management and Claims Handling Significant experience within industrial project execution and service contracting, preferably associated with Energy Industries, Power and Water or Chemicals marketsA clear grasp of contract negotiations, risk management, and commercial and legal termsStrong communication and negotiating skills, a customer-focused mindset and a professional, "can-do" attitudeYou will be fluent in English You will hold the right to work in the UK

Negotiate and implement agreements with suppliers to ensure all contractual terms are clearly documented and signed off, and contractual risk is minimised. Together with the legal team, review and advise on current supplier contracts to ensure adherence to business legal principles and local legal requirements.Proactively carry out the appropriate sourcing arrangements with existing and new suppliers to deliver the goods and services in most cost-efficient manner. Delivering cost savings and avoidance is an essential feature of this role.Seek wherever possible to consolidate and leverage marketing purchases across the business. This includes effective collaboration with procurement specialists in the global regions (e.g., Asia Pacific and The Americas).Develop and maintain a working understanding of the cost structures of goods and services, ensuring that market analysis is done and an awareness of the marketplace and trends in input costs can be demonstrated, with external benchmarks where required.Identify new initiatives and continuous improvements with either existing or new suppliers.Lead review meetings with key suppliers.Significant experience in purchasing and direct negotiation with working knowledge of legal terms and conditions and constructing agreements.Fundamental knowledge of the wider Marketing function needs and global operations.Working understanding of Marketing spends including media, insights, point-of-sale and agency services.Strong interpersonal and written and verbal communication skills.Demonstrated capability of key stakeholder engagement, relationship building and process introduction especially in the areas of marketing and commercial.Capable of planning and organising a diverse workload, whilst managing changing priorities.The ability to work independently and meet deadlines, ensuring line manager is updated on progress.Project management skills: manage projects from brief to completion.

Develop and implement a comprehensive business development plan targeting electrical wholesalers and contractors to achieve sales targets and revenue goals.Identify new business opportunities and market trends within the electrical industry, including emerging technologies, products, and services.Build and maintain strong relationships with existing and prospective clients, including wholesalers, contractors, and industry influencers, to drive sales and promote brand loyalty.Collaborate with the sales team to develop customised solutions and proposals that meet the unique needs of wholesalers and contractors, ensuring customer satisfaction and retention.Conduct market research and competitive analysis to stay informed about industry trends, competitor activities, and customer preferences.Provide regular reports and updates on sales performance, market trends, and customer feedback to senior management, and make recommendations for business growth and improvement.Attending Trade Shows and Exhibitions to drive growth of salesRepresent the company at industry events, trade shows, and networking functions to promote our products and services, expand our network, and generate leads.Work closely with the marketing team to develop promotional materials, campaigns, and marketing strategies targeting electrical wholesalers and contractors.Stay updated on relevant regulations, standards, and compliance requirements within the electrical industry, ensuring adherence to legal and ethical standards in all business activities.Collaborate with cross-functional teams, including operations, logistics, and customer service, to ensure seamless execution of sales orders and superior customer experience.Proven track record of success in business development, sales, or account management within the electrical industry, with a focus on wholesalers and contractors.Strong understanding of electrical products, systems, and solutions, with the ability to communicate technical concepts effectively.Excellent negotiation, communication, and interpersonal skills, with the ability to build rapport and trust with clients and stakeholders.Strategic thinker with strong analytic and problem-solving abilities.Self-motivated, results-oriented, and able to work independently as well as part of a team.Proficient in Microsoft Office Suite and CRM software.Willingness to travel as needed.

The newly created role at Arrotex Pharmaceuticals is focused on identifying, launching, and developing a pipeline of products that are not currently available in the Australian market, reporting into the Chief Commercial Officer.Key responsibilities of the role include:Identifying prescription products sold in other markets and developing strategies to launch them in Australia.Building a pipeline of products for launch and establishing infrastructure for their commercialisation.Collaborating with the Business Development team to identify potential products, attend global conferences, build relationships, and negotiate contractual agreements.Influencing companies to partner with Arrotex, educating them about the company and brand.Building and leading a team to launch products, including developing medical marketing strategies and assembling supporting sales teams.Establishing a team structure with Business Unit Managers responsible for therapy areas such as Dermatology, Allergy and Immunology, and Oncology and Hematology.The ideal candidate should possess:Experience in brand pharma and the ability to build divisions across multiple treatment areas/portfolios.Strong understanding of market accessKnowledge of bringing products to market and navigating commercial challenges.Strong commercial acumen, business development skills, and experience in contract negotiations.Significant leadership experience, building teams and driving performanceCandidate Attributes :Collaborative and Engaging: The successful candidate should have the ability to collaborate effectively with the organization and stakeholders, engaging them in the development and execution of strategies.Big Picture Thinker: The candidate should be able to see the big picture and think strategically, understanding the long-term goals and implications of their decisions and actions.Comfortable with Ambiguity: Given the nature of the role and the need for innovation, the candidate should be comfortable dealing with ambiguity and navigating unknown territories.Decisive: They must be decisive in making decisions, especially in situations where there is uncertainty, and be willing to take calculated risks when necessary.Fast Learner: The candidate should have the ability to learn quickly from failures, adapt, and make improvements without exposing the company to excessive financial risks.Influential: They should be able to win people over and convince others of their plans and approaches, leveraging their influencing skills to gain support and alignment across the organization.Consultative Style: They should possess excellent interpersonal skills and a consultative approach, seeking input and feedback from various teams and experts within the organizationEntrepreneurial Mindset: The ideal candidate should approach their work with an entrepreneurial mindset, taking ownership of their responsibilities as if they were running their own business within the organization

The Business Development Manager will:Proactively drive sales on our range of products through achieving area sales targets, developing customers and product range and managing key accounts, driving local market penetration and identify, target and develop customer sales opportunities for assigned products within the market sectors.Assume responsibility for delivering sales budgets of assigned products within applicable territory and will be expected to provide expert knowledge and technical support to customers, external (sales team) and internal (branch staff) colleagues, providing invaluable assistance in securing their sales opportunities for the business.Target groundwork and brickwork contractors working for Tier 1 main contractors and National house builder.Monitor and review sales & margin across region, addressing shortfalls and areas of concern, whilst highlighting areas of opportunity to the businessSelf-generate pipeline of orders and enquiries through being active in the region. The successful Business Development Manager will require:Experience within the construction industry, specifically knowledge within bricks, brick factors, brick work and ancillaries with a proven track record in delivering results and financial targets.Strong decision-making ability and successful sales management experience, with in depth knowledge and an understanding of and effective sales function and best practicesExcellent business, commercial and financial acumen, with a pragmatic approachDemonstrable leadership skills, with strategic thinking, influencing and negotiating skills

Overview The Associate, Client Business Management will work on a hybrid basis from our Gresham Street office in London. You will support the Executives in providing day-to-day expert advice to clients in connection with a wide portfolio of events including Corporate Actions, Share Plans, Meetings and Dividends, whilst helping to develop and maintain relationships with clients and their advisors, assisting in communicating the desires of clients to operational teams and to ensure an understanding of the clients’ challenges and goals. The Associate, Client Business Management, will also support the expansion and implementation of new initiatives and services to meet the future needs of clients. What you’ll be doing: Planning client event projects Handling enquiries from clients, advisors and other business contacts Supporting Executives in attending client and advisor project meetings, in addition to participating in project conference calls Communicating event parameters to key business areas Drafting and overseeing the preparation and mailing of shareholder invitation or result documents Ensuring management information records are maintained and supporting client feedback surveys Supporting Executives in day-to-day duties, helping to develop and maintain strategic relationships and implementing new initiatives Drafting agreements with clients and initiating the proofing and printing of documents Identifying bank accounts to be opened and overseeing the issue of client invoices Reviewing and providing comments on a variety of even documents Updating Euroclear UK & Ireland (operator of CREST) in a timely manner on relevant events Supporting Link’s risk review process What we’re looking for: Excellent verbal and written communication skills with the ability to actively listen The ability to build and maintain relationships with a variety of internal and external stakeholders and clients Self-motivation! An absolute must, along with great time management and the ability to keep several plates spinning at one time A strong customer service ethic, with a passion for supporting colleagues and clients A pro-active, highly self-motivated individual with the drive and desire to succeed in their role Demonstrable experience within Corporate Actions, Share Plans, Meetings and Dividends would be advantageous Great interpersonal skills with the ability to work well as part of a team or on your own initiative The ability to explain complex information in simple terms, amending your deliver depending on the individual you are liaising with Excellent negotiation skills, with the ability to solve problems and handle complaints About Link Group / Corporate Markets: Link Group works in partnership internationally with almost 7,000 clients including asset managers and investors, business managers, asset owners, trustees, issuers and borrowers. We provide the infrastructure through which assets are secured or deployed in both regulated and unregulated markets. We offer industry-leading shareholder services through Link Market Services to a wide range of corporates, issuers and business managers. We are the largest UK share registrar providing services to more than 1,300 companies large and small across the UK. We administer share plans for over 200 clients and have worked on more than 50% of UK IPOs since 2005. Our unique place in the market, combined with our partnership and relationship management approach, enables us to play a vital role in connecting issuers with 5 million shareholders around the world. What’s in it for you? A competitive basic salary plus benefits. 23 days’ holiday to start, (rising to 25) plus Bank Holidays, with the opportunity to buy extra leave. Company matched pension scheme, life assurance, a cycle2work scheme, fully paid maternity, adoption and shared parental leave, paternity pay…and plenty more. Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology. There could be the possibility of flexible working options You’ll get the chance to follow your chosen career path anywhere in Link Group. You’ll be joining a network of 7,000 experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that. What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion and we’re committed to creating an inclusive environment for all employees. Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment. Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics. Our Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division . Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.

Details Reference number 325214 Salary £28,300 Posts based in London will attract the relevant London weighting. A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer D Contract type Permanent Business area MOD - Defence Nuclear Organisation Type of role Administration / Corporate Support Secretarial Working pattern Flexible working, Full-time, Job share, Part-time, Compressed Hours Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Abbey Wood: Bristol, AWE Aldermaston: Reading, Main Building: London About the job Job summary Do you want to be at the heart of real Defence issues and play a key role in the United Kingdom’s (UK) national security? Established in April 2016, the Defence Nuclear Organisation (DNO) delivers nuclear capability to deter threats and protect our nation. The DNO oversees all defence nuclear business (excluding operations) and is responsible for providing nuclear deterrence; sponsoring the Defence Nuclear Enterprise (all the organisations, programmes and people that sustain the UK’s nuclear deterrent); and advising on UK nuclear policy, planning and international co-operation on nuclear matters. The UK’s independent nuclear deterrent has existed for over 60 years to deter the most extreme threats to our national security and way of life, and that of our NATO Allies. Here at DNO we strongly believe that diversity and inclusion is not only the right thing to do but is also essential for a thriving and successful organisation. We know that diverse teams bring a wide range of perspectives, experiences and ideas, which lead to better decision-making, creativity and innovation. We have a culture where differences are celebrated and our people feel supported, included and empowered. Join us and be part of an organisation that truly values diversity and inclusion and makes a positive impact on the world. We are conducting a bulk recruitment campaign to recruit Executive Officers to support the delivery of one of the most complex Defence procurement programmes. We are looking for proactive, organised and efficient team players able to support senior managers and their teams. DNO staff are based in MOD Main Building (London), MOD Abbey Wood (Bristol) and Aldermaston (Reading). Candidates will have the opportunity to state their location preference however occasional travel to the other sites is required. This position is advertised at 37 hours per week. Job description Each post encompasses a wide range of secretarial, office management and business support elements, requiring discretion, efficiency and a calm manner. These roles may undertake the following activities: Diary management, critically ensuring diary prioritisation and deconfliction. Managing key relationships across MOD, wider government and with industry partners. Ensuring business continuity across both the team and wider organisation. Supporting meetings. Being the first point of contact for the office. Developing an understanding of the areas of work to ensure the best use of time for senior management. Understanding the priorities for senior management and reflecting that in diary commitments. Prioritising senior managers time and ensuring that the wider team are aware of developments and key meetings. Day to day business management. Looking after inward and outward visits. Email prioritisation and triage. Hosting VIP visitors. Managing travel. Hybrid and flexible working can be considered for this post but will need regular workplace attendance due to security constraints. Candidates are encouraged to discuss options with the recruiting line manager before submitting an application. Person specification We are looking for enthusiastic and talented individuals to join our committed and friendly team. These roles will provide the right candidates with a fantastic opportunity to make a real difference at the heart of one of the most sensitive and high-profile programme areas within the MOD. The successful post holders will need to build their understanding of the MOD and the Defence Nuclear landscape at pace and the following experience is desirable in support of an application: Organisation and communication skills are essential to succeeding alongside management of relationships. Experience working within an administrator background or/and previous experience working as an Executive Assistant or Personal Assistant. Experience working with complex diaries and booking travelling arrangements via Government software. Comfortable and confident in working at pace to manage conflicting short term and long-term priorities. Building positive relationships with partners in other teams and departments and using those relationships to influence others through excellent interpersonal and communication skills, tailored to the recipient. Previous experience in an assistant or admin role. Working knowledge of Microsoft Applications Behaviours We'll assess you against these behaviours during the selection process: Working Together Making Effective Decisions Communicating and Influencing Managing a Quality Service Delivering at Pace Benefits Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We truly believe that the MOD is a great place to work, and we offer a unique employee experience. We want to ensure that every single employee feels appreciated & fairly rewarded and offer the following additional benefits: Learning and development tailored to your role and broader skill development, enabling you to build a long-term career in your chosen area. Where appropriate there will be offers of training under our apprenticeship schemes. An environment with flexible working options A culture encouraging inclusion and diversity 25 days annual leave, raising to 30 days following 5 years’ service (+ 8 days bank and public holidays), with family friendly benefits including improved maternity, paternity and adoption leave A Civil Service pension with an average employer contribution of 27% Cycle Loan (Advance on Salary) Thank You Scheme Defence Sports & Recreational Association (DSRA) Defence Discount Service Some of our sites have on-site gyms, restaurants, cafes, nurseries and more. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates can apply online via the Civil Service Jobs website by completing the application form before the deadline shown. Apply using the Civil Service Jobs apply button, filling in all required details in all sections. Using the Success Profiles link for information on format and style, ensure you provide evidence for all Behaviours and Experience sections requested in the appropriate competency style. *Please note that not following the appropriate format will mean that you may be unable to reach the required grades for sift or interview* Candidates will be required to complete an online CV template to include job history, full details of education and qualifications and previous experiences and skills. Please also include any relevant responsibilities and achievements. Candidates have 750 words for a personal statement where they should focus on how their skills and experience meet the requirements of this role. There are a number of Executive Assistant opportunities, candidates who are found to meet an acceptable standard at interview but are not successful in one of the advertised posts may be considered for similar roles within the Business Unit. The requirements for the role have been benchmarked and these will be used to sift all candidates, with those meeting the minimum requirements invited to interview. Nationality Requirements - Further Information for Candidates This post is classed as ‘Reserved’ as per Civil Service Nationality Rules Section 3. In accordance with these rules, ‘only UK nationals may be employed in reserved posts in the Civil Service’[1] (Paragraph. 3.1). UK National Definition 2. The definition of a ‘UK National’ can be found at Paragraphs. 1.4-1.8 of the Civil Service Nationality Rules. Dual Nationals 3. As per Paragraph. 1.41 of the Civil Service Nationality Rules: a) ‘Candidates with dual nationality are in principle eligible for employment in the Civil Service provided that they meet the requirements in relation to one of their nationalities [i.e. UK National]. They may not be eligible, however, for employment in certain reserved posts where additional nationality requirements are imposed.’ Additional Restrictions for Reserved Posts 4. As per Paragraphs. 3.10-3.11 of the Civil Service Nationality Rules: a) Departments and agencies are entitled to impose additional requirements in reserved posts if this is considered necessary. This could include, for example, requirements as to the residency of the applicant or the nationality of one or both parents of the applicant.’ 5. If you are a Dual National who possesses UK Nationality and wish to check your eligibility for the post, please contact our recruiting team at the details below. Please be advised that we will not be able to provide a justification for our decision for security reasons. DNO External Recruitment [email protected] [1] Irish nationals and Commonwealth citizens are also eligible for employment in reserved posts if they were in the Civil Service at 31 May 1996 or before, or were appointed from a recruitment scheme with a closing date for receipt of applications before 1 June 1996. (Paragraph. 3.1) Feedback will only be provided if you attend an interview or assessment. There are a number of posts which require different security levels to be achieved, including Security Clearance and Developed Vetting clearance, above the normal clearance level expected for the MoD. No application can be accepted after the closing date. Feedback will only be provided if you attend an interview or assessment. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : DNO-External Recruitment Email : [email protected] Recruitment team Email : [email protected] Further information Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.

Sales Manager - construction sales will be an Advocate the Company's initiatives and Sales agenda.Collaborate with the Branch Sales Director to prioritise larger branch-held accounts and devise strategies to optimise margin, profit, and volume within the designated branch area.Work closely with the Field Sales team to identify and secure new business opportunities within the area.Ensure effective management of existing accounts to maximise business outcomes.Cultivate profitable development of new accounts.Ensure accurate and timely input of orders into the system.Proactively engage in sales calls to lapsed accounts and potential new business opportunities.Maximise add-on sales.Undertake any other reasonable duties within the individual's capabilities. The successful Sales Manager candidate will possess:Business acumenTrack record in construction materials sales - ideally sold to brick contractor - can come from a Builders Merchant heavy side.Sales and account management experienceAbility to establish and maintain strong relationships with stakeholdersCommercial awarenessEffective communication and negotiation skillsStrong IT skills, particularly in Microsoft Office

The primary responsibility for the Area Sales Manager will be to manage, grow and develop the existing relationships across the UKFurther responsibilities include:-Being a brand ambassador for Hidral Gobel within the Bus and Coach industry.Being the first point of contact for any opportunities and enquiries across England.Engaging with current customers to understand their fleet size and expansion plans.Building a plan on how to grow and enter new markets.Working closely with HQ in Spain and executing key strategies locally.Technically advising customers on the product suite and how this is applicable to their needs.The successful Area Sales Manager will:-Have demonstrable commercial experience within the Bus/Coach/Minibus industry.Be a self starter, determined and self motivated individual.Be consultative in their approach with a strong eye for detail.Be able to travel frequently across England.Build rapport with ease and able to work with multiple stakeholders at various levels.Have exceptional interpersonal and presentation skills.

Duties Include- Managing a team of accountants- Assigning accounting tasks to the team- Provide support and training to the team- Provide support and advice to clients- Use of accounting software- Setting monthly targets, based upon work in and deadlines due- Resolving client queries where possibleReview- Production of Company, Sole Trader and Partnership Accounts- Completion of Self-Assessment Tax Returns and Corporation Tax Returns- Completion and submission of Quarterly VAT ReturnsACCA, ACA or equivalent qualifications- Previous experience working within an accountancy practice at management level- Be a good communicator and able to work as part of a team- Be able to work on own initiative- Confident in all areas of accountancy and taxation- Able to work to tight deadlines- Knowledge of accountancy software- Knowledge of Microsoft Office products- Knowledge of Sage/Xero

Job Description: Job Title: Business Support Administrator Location - Warrington, UK Mission: To work within the Warrington Office and reporting to the UK Delivery Leader. The role of the Business Support Administrator is key to ensuring the smooth running of the Warrington Office Process Automation (PA) business, providing assistance to the team from an administrative perspective. The BSA will be expected to take ownership and responsibility for the tasks assigned and be proactive regarding key tasks to ensure the smooth running of the office. Responsibilities are detailed below and will include the following general duties, management admin support, ordering of equipment for the office, ordering of training for service personnel, meet and greet visiting customers, support to project and services team with travel arrangements, setting up of client and internal meetings, support on service contract renewals, stationary and other office equipment ordering and ownership, Post and parcels (incoming and outgoing), safety equipment ordering, Safety rectification, office maintenance (contacting and guiding 3rd party maintenance team), Weekly fire alarm testing. This is a full time office based role in the Warrington Cavendish Place facility Key responsibilities: The successful candidates will be responsible for the following: Management Administration support – working with the local and regional delivery / sales managers to provide support for travel booking, meeting bookings, Expenses and other admin related activities. Office Equipment and Maintenance – Ensure key items of stationery are available and order replacements as necessary, arrange visits from 3rd party maintenance companies for office related issues (lighting, plumbing, electrics etc), responsible for producing and activating entry system cards. Take responsibility for ensuring incoming and outgoing post and parcels is controlled and managed. Notice boards are kept up to dates and relevant. Service Contract Renewals – Working with UK Contract manager develop the renewal presentation (in Power Point) and pull together pricing for customer support contracts. Compile this detail to enable the contracts manager to present to the client as part of the renewal process. Maintain Training Records – Maintain the training records for the Delivery team and ensure proactive engagement to ensure renewals in a timely manner. Ordering on Coupa – Use the Coupa system to order office equipment, service team training, safety equipment as required by the business. Client Engagement and Meet and Greet – Manage meeting room bookings, Meet visiting clients, arrange working lunches, issue visitors badges, manage the car charging availability. This list is not exhaustive and other tasks may be asked to be carried out, which their manager feels they are able to do About you Qualifications or high level of proficiency in Microsoft 365 packages, Qualifications in English and Mathematics Qualifications: At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. About Our Company: Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Details Reference number 327506 Salary £35,191 - £41,218 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based) A Civil Service Pension with an average employer contribution of 27% Job grade Higher Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About The Role The role sits within the Information Technology and Delivery Directorate (ITDD), as part of the IT Service Management (ITSM) function. This post will be responsible for leading a variety of IT resolver groups and enabling the delivery of a high-quality service to the end user base. The Service Desk Manager will identify emerging issues and is a knowledge expert across teams. The post holder will be expected to provide strong leadership and direction to the Service Desk Analyst team by managing their career, development and performance needs and ensuring they are supported throughout their employment life cycle, in line with ONR’s performance management process. The Service Desk Manager is responsible for the resourcing and development of the team, including any coordinated service transitional activities. The post holder will need to have strong communication skills to motivate and encourage workers, and strong interpersonal skills to build relationships with customers. This is an exciting role within the ITDD and is essential in ensuring that we provide a service that exceeds the needs of the organisation. Principal Responsibilities Responsible for identifying emerging issues within the IT Service Desk team. Management of 1st level incident and service escalations Own and update Service Desk scripts for Service Desk Analysts Identify insights into Incident and Service Request that aide in minimising service disruption to users. Monitor and support IT service delivery ensuring systems, services, methodologies, and procedures are in place and followed. Responsible for the resourcing, capacity planning, coaching and development of the team, including the preparation and co-ordination of service transition activities. Management of the or team, this includes providing support, supervising staff, and providing direction and mentorship to staff. Instil a service-first approach and align to industry best practice, this will include embedding and applying ITIL best practices across an ITSM Service Desk tool to enable effective technical support. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques. Facilitate and contribute towards meetings to ensure that the team are improving performance, service, modernising IT and enhancing product quality. Use information gathered at these meetings to target areas for continual service improvements. Update and review the IT Service Catalogue ensuring that items are up to date, accurate and fit for purpose. Support staff and the wider ITDD team with the use of new and existing technologies. Job description Line Management Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future. Location / Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Qualifications Successful applicants should hold, have the equivalent or be willing to work towards within the first 12 months the following qualifications: ITIL Foundation Certification (Essential) MTA Cloud Fundamentals (Desirable) AZ-104 Microsoft Azure Administrator (Desirable) Person specification Essential Skills/Job Related Expertise Solid understanding of a service-first approach, aligned to industry best practice. Experience of service reporting and incident trending analysis and solution Proven experience of implementing continuous IT service Improvement Significant experience of team management with various teams and IT resolver groups. Experience of working with multiple 3rd party suppliers to ensure incidents and service requests are resolved or fulfilled. Demonstrable experience in stakeholder management, specifically SME’s, Service & Product Owners Proven experience of balancing challenging and conflicting priorities, with resilience to flex in order to meet business needs. Benefits Alongside your salary of £35,191, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Adrian Davies [email protected] How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Adrian Davies Email : [email protected] Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm

Job Title IT User Support Specialist Position Full Time Role Business Services Location London Practice Area/Department Banking Description Role Overview The support of IT at RPC is key and a vital function that ensures the firm can provide full service to our clients in accordance with our client service standards. An opportunity has arisen to recruit a highly motivated, talented and enthusiastic team player to join the IT User Support team as the first point of contact for supporting RPC's people. This role is responsible for the day-to-day IT support and service of all RPC offices (London, Bristol, Hong Kong & Singapore). This includes technical troubleshooting, providing solutions, educating RPC users on the standard ways of working and training them on systems as and when required. This role involves being an advocate for IT and ensuring delivery of RPC systems and services. Feeding back to the IT Service Delivery Manager on suggestions and improvements that can be made, education and the customer service provision. Adhering to the ITIL framework, providing swift responses to incidents, requests and enquiries raised by the business, investigation of incidents and problems by adhering to standard operating procedures and troubleshooting skills through resolution. When necessary liaising with IT colleagues and carrying out trend analysis to avoid problems in the future within SLA response times. Being a member of the IT team ensuring that a world class customer service is provided to the business, working closely and collaboratively with other IT teams to ensure a strong relationship is maintained between IT and the business. Reports to IT User Support Team Leader Position requirements: Acting as the first point of contact for all business IT enquires, answering calls/emails and walk-ups in a professional and helpful manner, with the objective of completely understanding the caller's problem or requirement. Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Excellent understanding of ITIL best practice, ability to follow ITIL processes and procedures. Investigating and resolving incidents to the best ability and ensuring all enquires are recorded effectively in our call logging system. Supporting and troubleshooting RPC technologies as specified in the technical requirements below, maintaining excellent relationship and communication with International IT contacts ensuring sharing of knowledge and procedures. Monitoring ITSM call queues to ensure all tickets are being dealt with effectively and according to the service standards. Contribute to Service Desk team meetings from an incident management perspective and actively share information and knowledge with all members of the team. Aim to continually improve levels of IT skills and knowledge. Comprising service desk support, the incident management cycle, problem management and change management and the support processes necessary to ensure service quality and customer service. Incidents and requests are received via telephone, email, or face-to-face visits. Technical support and providing advice using the most appropriate method such as telephone, remote access, email, or a desk side visit. Provide first, second and third level technical support as part of the Global IT User Support team. Take ownership of incidents and requests recording, prioritising, regularly updating tickets and users, investigating, and troubleshooting to identify the root cause through to resolution. When necessary, liaise and escalate to other technical teams. Responsible for handling Incident and Problem escalation, ensuring all Incidents and Service Requests are dealt with in Service Level Agreements (SLA) targets, and that customers are kept updated regularly. Consistently deliver high levels of customer service and best practice standards by considering business objectives, IT policies, processes, and procedures. Always supporting and driving a customer care philosophy that ensures customer satisfaction within the IT road map. Act positively as an IT representative by promoting decisions made about equipment selection, services policies, and projects. Access and submit articles to the knowledge database, maintenance of documentation, standards, and procedures to aid incident resolution. Work with IT teams to produce documents and process to provide a consistent service to the business. Proficient knowledge of Active Directory to perform system administration activities such as user account management and support. Provision the configuration of hardware, computer, laptops, Polycom telephones and mobile phone technologies. Windows 10 - certification or equivalent experience ITIL methodology experience where possible. MS Office 365 - MOS certification or equivalent experience Document Management Systems (iManage) Mobile Device Management (MS Intune) Good knowledge of networking e.g., TCP/IP, WAN/LAN, patching etc Contact Relationship Management system (Interaction - preferred but not essential) Practice Management Systems (Aderant - preferred but not essential) Digital Dictation (BigHand - preferred but not essential) Citrix and Time Recording Software (Aderant Expert Time - preferred but not essential) Softphone administration (8*8 - preferred but not essential) Support the role out of IT projects by managing user expectations, work with the IT teams and others as and when required to ensure a smooth delivery. Keep up with the IT project road map and communicate with users to build a better relationship between IT and the business. Strong communication skills both verbal and written. Ability to write and send communications to the business. Influencing users and the business to understand how they can better use the firm's technologies, applications, and processes to improve the way they work. Analyse training needs for the user community and feedback to the IT Learning Team. Sustain skills that are appropriate for the role and for the business. Organise work tasks and projects as guided by the management team. Working conditions: Shift base as follows - 37.5 hours a week rota: 08:00 - 16.30. 30 - 17.00 00 - 17.30 30 - 18.00 30 - 20.00 Hybrid working depending on on-site requirements (Meetings/Room Support/Hardware setups) Out of hours work when required either before or after normal shift hours and at weekends (Overtime) Providing 24/7 on-call support on a rota basis post probation Providing additional cover for shifts during holidays and sickness. Some moving and lifting of moderately heavy IT hardware and peripherals. Use of telephone headset and sitting for extended periods of time Please note that you may be asked to cover other shifts at any given time to ensure that support meets the needs of the business. Please note that you may be asked to travel to another site at any given time to ensure that support meets the needs of the business. Join the on-call rota support at weekends for both Asia and UK colleagues (please refer to On-Call Policy for further information)

IT Cosmetics Beauty Advisor Boots White City (22.5 hours per week) When you love your work and the people you work with, amazing things happen… Freedom to go beyond, that’s the beauty of L’OrÃal. IT’s our mission to make the world more beautiful. IT’s skin loving. IT’s LOVE. YOU are IT. Your Mission…. At IT Cosmetics, we are changing the conversation about beauty through our products, our actions and our belief that everyone is beautiful. It is our mission to empower individuals to be more confident and to make them feel their most beautiful. You will embrace beauty of every kind with our customers, and immerse them in a memorable and genuine face to face store experiences. Joining us…. You will ooze passion for cosmetics and skincare, and delivering exceptional service, even if you don’t have experience within this industry, we will give you the tools you need to be a beauty expert! You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate for cross category selling across our iconic products, such as the CC+ Cream, by sharing key benefits and features to our products. IT’s about confidence building! You are a real people person and love meeting new people, sharing the IT story of our partnership with our board of plastic surgeons and dermatologists. You will proactively approach customers in a warm and friendly manner to provide a world class customer experience. IT’s about taking your customers on a personalised journey by delivering individual consultations, by demonstrating empathy with sharing tailored skin recommendations. You will be self -driven and can motivate yourself to deliver on individual sales targets, with occasionally being the sole ambassador for your team. Support And Development… Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care and Cosmetics. Following this a full training Journey which will be a mixture of Face to face in your region, digital e-learning and Live sessions, to support your success. You will attend quarterly team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products! You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience. The future is yours! We will support your progression leading into an Account Manager, Business or Area Manager. Benefits And Rewards…. Competitive Salary & Commission Scheme Access to 35 brands worth of products within our L’OrÃal Staff Shop Allocated allowance of free products twice per year, IT’s about YOU feeling beautiful! 30 days holiday (inclusive of BH’s) Discounted Dental Insurance Employee Referral Bonuses Additional support on Mental health and financial advice is also on offer Working for L’OrÃal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’OrÃal for the future! #Beautythatmovestheworld At L’OrÃal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’OrÃal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don’t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.

London Posted 3 days ago Website Wilson Wright Level 3 Information Communication Technician Company: Wilson Wright Full Address: 5 Fleet Place, London, EC4M 7RD, United Kingdom Weekly Hours Worked: Monday-Friday, 35-hour week (Shift pattern – 8am to 4pm, 9am to 5pm or 10am 6pm during busy periods) Salary: £20,000 Per Annum Please contact Ami on [email protected] or call 0113 3500 333 About the company: Wilson Wright has a proud heritage and as a firm of Chartered Accountants since commencing business in 1893. Over the last decade the firm has undergone a number of transformations to become the dynamic and highly respected advisory firm it is today. Great service is critical to our success and that by promoting a personal, supportive and proactive environment, we can deliver advice of the highest standard. We act for a diverse range of clients who operate in a multitude of sectors both in the UK and Internationally including, but not limited to, property, sports, entertainment and media. For more information about some of our clients and to see what sets us apart, please watch our ‘Making it Count’ video https://www.wilsonwright.com/making-it-count/ Brief job description: Estio Training have an exciting new opportunity for an IT Support Analyst Apprentice with Wilson Wright, an accounting company based in London. Job Description: This position will be to provide 1st and 2nd line IT support for staff and partners at Wilson Wright. This role will entail working as part of a team of three to deliver a high quality, responsive and efficient service desk to the firm. Working with the IT Support Analyst, the successful candidate will be the first line of contact for all support requests relating to the desktop, mobile, printer environments and line-of-business applications. They will also provide absence cover for the IT Support Analyst and support with general IT procurement/administrative tasks. Your duties and responsibilities in this role will consist of: Service Desk Work alongside IT Support Analyst and IT Manager to provide day-to-day technical expert advice and support on all hardware and software issues. Take ownership of IT issues becoming the first point of contact internally and with any external support providers. Respond & log incoming IT support calls/queries (via phone, Teams or email) onto the service desk application, and “fix on first call” over the phone/remotely if possible or escalate to other team members/third parties, as needed. Actively monitor the call logging system to ensure that all requests for support are dealt with and responded effectively and efficiently. Proactively support all IT security issues and data storage initiatives Act as the technical resource on ad-hoc projects as required. Support management of day-to-day IT tasks including review of server operating efficiencies, backups, UPS, network switches and other business critical equipment. Identifying risks, opportunities, faults, and areas for development within the company’s IT framework. Strong verbal, written and relationship skills used to interact with all levels of technical and non-technical individuals. Engage with third party suppliers and vendors to obtain required outcomes for queries. Provide support to ensure all firmwide hardware and software is up to date with relevant versions and security patches. Procurement Assist in procurement of hardware, applications and software licenses following guidelines and guidance from the IT Manager. Obtain hardware and software quotes on behalf of users and other wider IT team. Follow software purchasing guidelines and liaise with IT Support Analyst/IT Manager to ensure software is compatible with the firm’s network and IT systems. Monitor all firmwide IT hardware/software deliveries. Stock control management for key IT hardware items. Administration Maintain the IT asset register, ensuring that all assets are recorded and updated/removed when required. Maintain the IT knowledge base, ensuring documents are kept up to date and created when required. Maintain and create user documentation, training guides and be able to conduct training on key systems for new users. Assist with deployment of user devices, such as laptops, surface & mobile devices in line with BYOD policy. Provide general administrative support to the IT Support Analyst, IT Manager and Chief Information Officer. Follow agreed processes for joiners, leavers, moves, changes, and desk setups. Coordinate and help with new starter onboarding and leaver off boarding in line IT procedures/best practice guidelines. Conduct a daily IT checklist to proactively prevent regular or common faults. Qualifications: 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths) Skills Required: Basic understanding of PC hardware set-up/configuration and the knowledge to troubleshoot problems. Basic knowledge of Microsoft desktop based operating systems, with emphasis on Windows 10, and Microsoft Office 365 desktop applications. Experience of using service desk applications would be beneficial. Personal qualities: Willingness and ability to help. Excellent telephone manner. Good communication skills. Quick to learn. Flexible, in both attitude and availability. Self-motivating. Analytical skills. Good organisational skills. Well presented. Professional approach with colleagues and peers. Understanding of responsibilities. Future prospects: The role offers a permanent role upon completion of the apprenticeship depending on performance. Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards. Support the information systems needs for your business. To apply for this job email your details to [email protected].

At Shell, we believe in honesty, integrity, and respect for people. Doing the right thing is good business and we feel free to speak up when we see something wrong. We empower people to do the right thing, even if difficult, even if nobody is watching. Where you fit in The Trade Compliance (sanctions, import and export) environment is dynamic, increasingly complex and more frequently being used as a foreign policy tool. Ensuring Shell complies with all regulatory expectations is a fundamental principle of how we do business and at the heart of growing trust in Shell and living our values. As Information Digital & Technology (IDT) Trade Compliance Subject Matter Expert (SME), you will form part of the IDT Trade Compliance team, reporting to the IDT Trade Compliance Manager. You will provide SME guidance to a 30+ IDT Technical Classification Experts (TCE) natural team and will be responsible for IDT Trade Compliance within an IDT portfolio for Downstream, Projects and Technology & Upstream, Global Functions & Information Risk Management (IRM), or Integrated Gas (IG) & Renewable Energy Solutions (RES). You will provide support and guidance to ensure that Shell operates in a compliant manner and thus avoids any regional or international sanctions being imposed on the company. You will provide SME guidance to the IDT Technical Classification Experts (TCE) network, and work with Ethics and Compliance Trade Control Managers to assess, implement and operate processes, procedures, controls, and assurances to ensure the adequate design and operating effectiveness of our Trade Compliance control responses. You will work closely with the Senior Stakeholders at VP level of the Line of Business (LOB) portfolio you represent. What’s the role? As IDT Trade Compliance SME, you will be responsible for maintaining and operating processes and procedures to ensure effective operation of the Trade Compliance Control Framework for your respective IDT portfolio. The key focus areas of the role include: Provide subject matter expertise for relevant Trade Compliance topics to support the implementation of local first line of defence (LOD1) guidance and Standard Operating Procedures enabling local, regional and global IDT compliance Operate and consistently improve LOD1 rules and corresponding controls and quality assurance in IDT. Align to and coordinate with LOD2 process and control within the Shell Ethics and Compliance Office (dotted line to Shell Ethics and Compliance Officer in SECO) create and maintain effective stakeholder relationships with business leaders across IDT (such as Contracts & Procurement and Shell Ethics and Compliance Officer (SECO)), and with the TCE network supporting Projects & Technology (P&T) strengthen a culture of compliance through the implementation of effective training, communication, swift and effective intervention as required, and support What we need from you To deliver this challenging agenda, candidates will bring knowledge of Trade Compliance subject matters, business knowledge, and proven stakeholder management. We are thus keen to hear from candidates with skills and proven capability in: Professional experience: Proven working years’ experience in Trade Compliance matters in Technology Digital Space. Knowledge of UK, EU and US Trade Compliance (including sanctions, import and export controls) laws and regulations, as well as the relevant international trade compliance regulations of technology program areas Broad understanding of the key domain risks, exposure to and professional development associated with Trade Compliance activities, especially within Sanctions, Import and Export Controls related risks, and their impacts across multinational organisations and IDT departments specifically Prior experience in controls, governance, risk, and assurance and a sound knowledge of the Shell Control Framework, with the ability to articulate risk, controls and assurance principles in both technical and non-technical language Understanding of the improvements needed to the existing Trade Compliance Control Framework and knowledge of how to map out the steps needed to be taken to deliver these in an effective and efficient manner An innovation mindset through monitoring the external Trade Compliance landscape by keeping abreast with landmark publications, newsletters, attending conferences and summits, coupled with the capability of compiling and translating the key external findings into actionable insights for the natural team and Business partners Comprehensive expectation management skills and ability of influencing delivery through others, by being a proven trusted advisor capable of providing subject-matter guidance and driving the Trade Compliance fundamental goals and priorities of the IDT portfolio Maintain Trade Compliance (TC) competencies through periodic attendance at external courses and conferences Desirable Skills Expertise in Energy, Oil & Gas Trade Compliance would be an advantage Professional qualifications in Trade Compliance, Law and Financial Crime are advantageous, educational background in a relevant subject, such as International Trade and Law, is preferredCertification in Trade Compliance from International Regulatory Institutes (BIS) Company Description Shell started operations in the United Kingdom more than 110 years ago. Since then, we have grown into a leading innovative Oil & Energy company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors. An innovative place to work There has never been a more exciting time to work at Shell. Join us and you will be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part. An inclusive place to work To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential. we are creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we will take it from there. we are closing the gender gap – whether that is through action on equal pay or by enabling more women to reach senior roles in engineering and technology. we are striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. we consider ourselves a flexible employer and want to support you finding the right balance. IDT is committed to supporting flexible working arrangements where feasible and subject to applicable policy, regulations and legislative frameworks. We encourage you to discuss this with us in your application. A rewarding place to work Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. We are huge advocates for career development. We will encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Develop and maintain comprehensive, best in class, global revenue reporting by customer, product, segment and region for US subsidiaries.Analyse US revenue trends, variances, and anomalies to provide insights and commentary to senior management.Collaborate with cross-functional teams to ensure accurate and timely revenue recognition in accordance with accounting standards.Identify areas of improvement within the quote-to-cash process and recommend enhancements to drive efficient, consistent, and accurate global revenue reporting.Work closely with sales operations, billing/collections and business applications teams to continuously augment process and automation solutions related to revenue reporting & revenue recognition.Monitor the effectiveness of implemented changes and adjust as necessary.Maintain detailed documentation of revenue processes and improvements made.Stay up to date and become subject expert with industry regulations and accounting standards related to revenue recognition under US and UK GAAP including the Standing Selling Price analysis.Maintain Day 5 revenue close and subsequent Day 8 board reporting deadlines.Involvement with sales & marketing initiatives to ensure correct revenue recognition.Oversight of royalty revenue relationships.This role will manage the Revenue Analyst in the UK.Qualified accountant with 3+ years of post qualified experienceRevenue experience ideal but not essentialCommercial acumen with the ability to work with stakeholdersGood understanding of accounting and reporting standardsStrong analytical skills, with the ability to interpret financial data and provide insights to support decision-making.Advanced excel skills desired.Experience with NetSuite and/or SalesForce would be preferred but not required.Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.