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Successful applicants will have been in the UK for 5 years. A full UK Manual driving licence is required for this role Applications welcome from anyone with relevant IT experience or educationAbout the Job:Do you have experience working in IT support? Are you looking for a role with exposure to a wide range of technologies?Can you solve technical problems whilst providing amazing customer support?ESP Global Services are currently recruiting an Airport Engineer to join our team at Heathrow airport.Working as the Airport Engineer you will provide “hands on” IT support and maintenance on a wide range of hardware and software within the airport. Responding to tickets from the ESP service desk you will ensure all IT issues are effectively and efficiently resolved in line with our service level agreements.What will you do? Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales. Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests Supply and replace IT consumables, such as paper and ink toner when required Carry out regular “floor-walking” and pro-active line of sight checks/ routine preventive maintenance to identify, log and resolve any issues before they are raised as incidents by customersWhat will you bring to ESP? At least 2 years’ experience in an IT support role Good knowledge of current Microsoft Windows Desktop software Understanding of network protocols, server hardware and configurations Self-motivated with a willingness to learn and adapt to any new change or situation Excellent verbal and written communication skills 5 years UK working history which can be referenced for airside clearance checks Full UK manual driving licenseIf you…. Motivated to develop your career in IT support, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.What we will offer:Salary:We offer a competitive range based upon suitability or experience.Benefits: 20 holidays Shift AllowanceHour of work: Shift pattern 4on - 4off 4am to 4pm & 10am to 10pm DaysPersonal & Professional DevelopmentWithin a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.Diversity, Inclusion & BelongingWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.Who are we:ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.Job Type: Full-time

Team Administrator/Secretary – Professional Services To £27,000 For a candidate with good GCSEs or A levels combined with a secretarial or administration qualification and some office experience this could be an ideal opportunity to develop your career with this very well respected and extremely friendly firm of consultants and business advisors based in the City of London. The company offers a generous benefits package and hybrid working opportunities. Duties To book meetings, ensuring that the firm’s procedures are followed. To assist the Team with typing requirements, in particular producing documents from a variety of sources such as handwritten drafts and on screen material in the style and layout required by their authors or as required to comply with the firm’s standards. To stand in for Team Administrators when they are absent from the office. To save documents on the network according to the firm’s procedures, to ensure that other Team Administrators may gain access if required. To ensure all documents produced are free from typographical errors and are grammatically correct. Answer the telephone, transfer calls and take detailed messages to pass on in a timely manner. Maintain weekly/bi-weekly meetings with relevant Directors to allow them to delegate. Treat any tasks undertaken for relevant Directors with strict confidentiality and discretion where appropriate. Setting up new clients in a timely manner and providing money laundering checks. To respect and maintain the confidentiality of the processed material and ensure that any regulations concerning security or confidentiality (such as safeguarding passwords) are complied with. To update/delete client charges to the database. To update the system with lost clients or change of status clients. Taking and processing credit card payments. To assist with the administration of the fee protection service for clients.

Details Reference number 325214 Salary £28,300 Posts based in London will attract the relevant London weighting. A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer D Contract type Permanent Business area MOD - Defence Nuclear Organisation Type of role Administration / Corporate Support Secretarial Working pattern Flexible working, Full-time, Job share, Part-time, Compressed Hours Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Abbey Wood: Bristol, AWE Aldermaston: Reading, Main Building: London About the job Job summary Do you want to be at the heart of real Defence issues and play a key role in the United Kingdom’s (UK) national security? Established in April 2016, the Defence Nuclear Organisation (DNO) delivers nuclear capability to deter threats and protect our nation. The DNO oversees all defence nuclear business (excluding operations) and is responsible for providing nuclear deterrence; sponsoring the Defence Nuclear Enterprise (all the organisations, programmes and people that sustain the UK’s nuclear deterrent); and advising on UK nuclear policy, planning and international co-operation on nuclear matters. The UK’s independent nuclear deterrent has existed for over 60 years to deter the most extreme threats to our national security and way of life, and that of our NATO Allies. Here at DNO we strongly believe that diversity and inclusion is not only the right thing to do but is also essential for a thriving and successful organisation. We know that diverse teams bring a wide range of perspectives, experiences and ideas, which lead to better decision-making, creativity and innovation. We have a culture where differences are celebrated and our people feel supported, included and empowered. Join us and be part of an organisation that truly values diversity and inclusion and makes a positive impact on the world. We are conducting a bulk recruitment campaign to recruit Executive Officers to support the delivery of one of the most complex Defence procurement programmes. We are looking for proactive, organised and efficient team players able to support senior managers and their teams. DNO staff are based in MOD Main Building (London), MOD Abbey Wood (Bristol) and Aldermaston (Reading). Candidates will have the opportunity to state their location preference however occasional travel to the other sites is required. This position is advertised at 37 hours per week. Job description Each post encompasses a wide range of secretarial, office management and business support elements, requiring discretion, efficiency and a calm manner. These roles may undertake the following activities: Diary management, critically ensuring diary prioritisation and deconfliction. Managing key relationships across MOD, wider government and with industry partners. Ensuring business continuity across both the team and wider organisation. Supporting meetings. Being the first point of contact for the office. Developing an understanding of the areas of work to ensure the best use of time for senior management. Understanding the priorities for senior management and reflecting that in diary commitments. Prioritising senior managers time and ensuring that the wider team are aware of developments and key meetings. Day to day business management. Looking after inward and outward visits. Email prioritisation and triage. Hosting VIP visitors. Managing travel. Hybrid and flexible working can be considered for this post but will need regular workplace attendance due to security constraints. Candidates are encouraged to discuss options with the recruiting line manager before submitting an application. Person specification We are looking for enthusiastic and talented individuals to join our committed and friendly team. These roles will provide the right candidates with a fantastic opportunity to make a real difference at the heart of one of the most sensitive and high-profile programme areas within the MOD. The successful post holders will need to build their understanding of the MOD and the Defence Nuclear landscape at pace and the following experience is desirable in support of an application: Organisation and communication skills are essential to succeeding alongside management of relationships. Experience working within an administrator background or/and previous experience working as an Executive Assistant or Personal Assistant. Experience working with complex diaries and booking travelling arrangements via Government software. Comfortable and confident in working at pace to manage conflicting short term and long-term priorities. Building positive relationships with partners in other teams and departments and using those relationships to influence others through excellent interpersonal and communication skills, tailored to the recipient. Previous experience in an assistant or admin role. Working knowledge of Microsoft Applications Behaviours We'll assess you against these behaviours during the selection process: Working Together Making Effective Decisions Communicating and Influencing Managing a Quality Service Delivering at Pace Benefits Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We truly believe that the MOD is a great place to work, and we offer a unique employee experience. We want to ensure that every single employee feels appreciated & fairly rewarded and offer the following additional benefits: Learning and development tailored to your role and broader skill development, enabling you to build a long-term career in your chosen area. Where appropriate there will be offers of training under our apprenticeship schemes. An environment with flexible working options A culture encouraging inclusion and diversity 25 days annual leave, raising to 30 days following 5 years’ service (+ 8 days bank and public holidays), with family friendly benefits including improved maternity, paternity and adoption leave A Civil Service pension with an average employer contribution of 27% Cycle Loan (Advance on Salary) Thank You Scheme Defence Sports & Recreational Association (DSRA) Defence Discount Service Some of our sites have on-site gyms, restaurants, cafes, nurseries and more. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates can apply online via the Civil Service Jobs website by completing the application form before the deadline shown. Apply using the Civil Service Jobs apply button, filling in all required details in all sections. Using the Success Profiles link for information on format and style, ensure you provide evidence for all Behaviours and Experience sections requested in the appropriate competency style. *Please note that not following the appropriate format will mean that you may be unable to reach the required grades for sift or interview* Candidates will be required to complete an online CV template to include job history, full details of education and qualifications and previous experiences and skills. Please also include any relevant responsibilities and achievements. Candidates have 750 words for a personal statement where they should focus on how their skills and experience meet the requirements of this role. There are a number of Executive Assistant opportunities, candidates who are found to meet an acceptable standard at interview but are not successful in one of the advertised posts may be considered for similar roles within the Business Unit. The requirements for the role have been benchmarked and these will be used to sift all candidates, with those meeting the minimum requirements invited to interview. Nationality Requirements - Further Information for Candidates This post is classed as ‘Reserved’ as per Civil Service Nationality Rules Section 3. In accordance with these rules, ‘only UK nationals may be employed in reserved posts in the Civil Service’[1] (Paragraph. 3.1). UK National Definition 2. The definition of a ‘UK National’ can be found at Paragraphs. 1.4-1.8 of the Civil Service Nationality Rules. Dual Nationals 3. As per Paragraph. 1.41 of the Civil Service Nationality Rules: a) ‘Candidates with dual nationality are in principle eligible for employment in the Civil Service provided that they meet the requirements in relation to one of their nationalities [i.e. UK National]. They may not be eligible, however, for employment in certain reserved posts where additional nationality requirements are imposed.’ Additional Restrictions for Reserved Posts 4. As per Paragraphs. 3.10-3.11 of the Civil Service Nationality Rules: a) Departments and agencies are entitled to impose additional requirements in reserved posts if this is considered necessary. This could include, for example, requirements as to the residency of the applicant or the nationality of one or both parents of the applicant.’ 5. If you are a Dual National who possesses UK Nationality and wish to check your eligibility for the post, please contact our recruiting team at the details below. Please be advised that we will not be able to provide a justification for our decision for security reasons. DNO External Recruitment [email protected] [1] Irish nationals and Commonwealth citizens are also eligible for employment in reserved posts if they were in the Civil Service at 31 May 1996 or before, or were appointed from a recruitment scheme with a closing date for receipt of applications before 1 June 1996. (Paragraph. 3.1) Feedback will only be provided if you attend an interview or assessment. There are a number of posts which require different security levels to be achieved, including Security Clearance and Developed Vetting clearance, above the normal clearance level expected for the MoD. No application can be accepted after the closing date. Feedback will only be provided if you attend an interview or assessment. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : DNO-External Recruitment Email : [email protected] Recruitment team Email : [email protected] Further information Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.

Shared Service Support in Records & Info Admin - ( 009771 ) Primary Location UK-ENG-London Job Secretarial and Administration Organisation 130020 - CORPORATE SERVICES OPERATIONS Job Posting 25-Oct-2023, 4:37:30 AM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. Job Description The Records and Information Administrator role is part of the Records and Information Administration (RIA) team, based in the Corporate Services Operations Division, within the Central Operations Directorate. You will be joining a friendly and supportive team keen to share their expertise and knowledge to train a new team member. The RIA team act as first-line contact for records management queries, resolving issues or referring on to other teams where needed. The majority of tasks and queries are to do with electronic records, however the role also deals with paper records and procedures. The jobholder will provide support to colleagues across the Bank, fulfilling the role of EDRM (Electronic Data Records Management) and RM (Records Management) system expert. Full training will be given. RIAs are responsible for the administration of documents and folders in the Bank’s Electronic Document and Records Management system and associated applications throughout the information lifecycle and support the business in ensuring that users comply with the Bank’s Records Management policies and procedures. The RIA Team works closely with various teams across the Bank including the Bank Records Management Team, business areas records management administrators, Technology Service Desk and support teams, the User Access Management (UAM) team and Recruitment support teams. Key areas of responsibility as a RIA Team member: Provide first-line customer support for records management queries via phone, email and the “My Service” online request tool, referring on where appropriate to Technology Support or the Bank Records Management Team. This includes: Assisting colleagues with problems using FileSite (the Bank’s records storage database) Provide guidance and advice to customers on best practice for storing and accessing records and complying with the Bank’s “Our Code” policy Creating, amending, reviewing and closing records management folders, and folder access rights Document administration including unlocking or checking in documents Responsible for the administration and review of folders and documents in the Bank’s Electronic Document Records Management system (ARM) Creating, updating and closing FileSite accounts for Bank colleagues Participate in the team’s daily rota, sharing responsibility with the rest of the team for the various ongoing activities and tasks including customer service and records management administration Records management governance and compliance including: Supervision and management of folders and documents throughout their lifecycle to ensure compliance with records management policies and legislation Govern the creation and maintenance of folders and document access ensuring correct security classifications Check and action Compliance and Integrity reports on all information stored Perform Data Protection Subject Access / Freedom of Information searches as required Role Requirements Minimum / Essential Criteria An interest in Records Management and an awareness of the importance of this for the Bank of England A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A commitment to service improvements with a customer focussed attitude Ability to prioritise and handle your own workload and work to tight deadlines to deliver a successful outcome Good written and verbal communication skills Able to work as part of the team and independently as required Accuracy and attention to detail Ability to learn quickly Solid understanding of Microsoft Office suite and the ability to learn a range of IT tools / applications software as part of the role Desirable Criteria Possesses a broad understanding of the Bank’s organisational structure, or an interest in quickly acquiring this knowledge Knowledge or experience of Records Management within an organisation Working to Service Level Agreements (SLAs) in a Service Request environment You should not be put off applying if you do not meet/ have all of these criteria – we would encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be helpful in role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application. Salary and Benefits Information This specific role offers a base salary of £25,700 per annum on a full-time basis. In addition, we also offer a comprehensive benefits package as detailed below: A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. (Note effective from April 2023 and for the Benefits year 2023/24) 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice The Application Process Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The closing date for applications is Friday 17 November 2023. The assessment process will comprise of two stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.

45am – 4.00pm Monday to Friday Term-time only ASAP Start Temp to Perm Contract Hackney Primary School A well-organised, outstanding primary school in Hackney is looking for an experienced school office administrator to join their team to manage the school office. Job role As the School Administration Officer you will be responsible for leading the smooth running of the school office, assisting with provisioning of services for the school and providing a confidential secretarial service to the Headteacher and Executive Head. Your duties will include Co-ordinating and supervising the work of office staff to ensure the school office is organised efficiently. Personnel management including maintaining HR records, recruitment and on boarding of new staff including background checks Finance administration including liaising with payroll and personnel provider, purchasing, banking monies and parent pay Providing administrative support in organising safety procedures and managing emergencies Organising the administration of new admissions and assisting the Headteacher in arranging parental interviews and appeals. Preparing statistical information and reports for the local authority, DfE and annual census IT systems management including updating website etc Representing the school at relevant external meetings, seminars and training courses Undertaking reception cover and administration, dealing with a range of telephone enquiries from parents and visitors The school are offering the role on a contract basis initially, but are looking for a permanent member of the team. Please note we are only able to accept applications from experienced school administration officers with a minimum of 1 years’ experience working in a school office and management experience. Relevant qualification in supervisory management CSBM (Desirable) The School This 2-form-entry primary school is based in Hackney and is part of a larger federation across Hackney and is a popular school within the local community. They have a diverse intake of pupils, many of whom have English as an additional language and pupils make good progress whilst at the school. There is an established and experienced senior management team and there are good opportunities for career development in the school. You will be joining a welcoming and dedicated staff team. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.

Are you looking for an IT Technician job based in Iver, Buckinghamshire? An exciting job opportunity has arisen for an IT Technician to join this exciting and growing design and manufacturing company who are world leaders in their field. The responsibilities of the IT Technician, based in Iver, Buckinghamshire will include: Provide 1st line support to over 30 members of staff Assist IT manager with day-to-day system tasks Be able to perform basic administrator activities on Backup systems, Anti-Virus and security systems. Become an advanced user of Office 365 and other Microsoft applications, such as CRM, to offer advice to staff in their day to day use of these applications Help build and setup PCs for R&D, tech support and trade show purposes. The skills/experience the IT Technician will have: 1-2 years' experience within a similar role Able to manage multiple tasks in parallel Knowledge or experience of Citrix would be beneficial Good computer literacy. Use of Excel and Word an advantage. My client offers great benefits such as commission, car allowance, quarterly bonus, pension, health cash plan, share scheme and remote working options. APPLY NOW for the IT Technician job based in Iver, Buckinghamshire, please send your CV to [email protected] or call Lewis Phillips for more information on 01582 878880.

Project Description Luxoft's client is a FinTech providing technology and business processing services to Hedge Funds and Asset Managers. With a unique value proposition including a best-of-breed in-house trading and risk management platform, coupled with business processing services, the client has a highly skilled core team in London, Connecticut and Hong Kong which Luxoft will supplement and enhance. An excellent opportunity for personal development in a dynamic environment. The client is in a growth phase and requires high performing and motivated individuals to join the services teams provided by Luxoft. As a Service Desk Engineer (L1) you will be at the forefront of our customer support operations. You will play a critical role in ensuring that our clients IT systems run smoothly by providing timely and effective technical assistance, understanding the root of the problem and ensuring that client end users are able to continue with their business activities. Responsibilities 1. Client Support: Provide first-level technical support to clients via phone, email, or chat. Quickly and accurately diagnose and resolve technical issues related to hardware, software, and network connectivity. Escalate complex issues to senior engineers or specialized teams when necessary. 2. Incident Management: Create and maintain detailed records of client interactions and reported issues in the ticketing system. Prioritize and manage multiple support tickets, ensuring timely resolution and adherence to service level agreements (SLAs). Follow up with clients to ensure issue resolution and customer satisfaction. 3. Remote Troubleshooting: Utilize remote desktop tools to access and troubleshoot clients' computers and systems. Assist clients with software installations, updates, and configuration changes remotely. Offer guidance and instructions to clients for self-help and basic troubleshooting. 4. Hardware and Software Support: Assist clients with hardware issues, including desktops, laptops, printers, and peripherals. Provide guidance on software applications, troubleshoot software-related problems, and assist with installations and updates. 5. Documentation and Knowledge Sharing: Maintain a comprehensive knowledge base of common issues and solutions. Contribute to the creation and updating of support documentation, FAQs, and user guides. Share knowledge and expertise with colleagues to enhance the overall effectiveness of the service desk. 6. Client Education: Educate clients on best practices for IT security and data protection. Provide training and guidance to clients on the use of various IT tools and applications. 7. Collaboration: Collaborate with other IT teams, including network engineers, system administrators, and security experts, to resolve complex issues. Participate in team meetings and provide input on process improvements and client feedback. Skills Must have Proven experience in a technical support role or as a service desk engineer. Strong knowledge of common operating systems (Windows, Linux) and desktop applications. Excellent problem-solving and troubleshooting skills. Customer-focused with strong communication and interpersonal skills. Ability to work effectively under pressure and meet SLA commitments. Nice to have IT certifications such as CompTIA A+, CompTIA Network+, or ITIL certification is a plus. Languages English: C2 Proficient Seniority Regular Relocation package If needed, we can help you with relocation process. Vacancy Specialization Technical Support (SL1) Ref Number VR-100300

Client Administrator Support Manchester - North West The Role Manage effectively and in accordance with policy and practice; the administration of ledgers, validation of debtor balances, credit control, collection activities and allocation processing with ownership of the following: Responsible for daily cash allocation across the portfolio. Responsible for facilitating client payments both on the client operating and Banking platforms. Responsible for the active and accurate credit control of any factoring facilities within the portfolio. Ownership of the client verification and ensuring verifications are completed in line with credit expectation. Provide assistance to the client managers and client executives in day to day tasks as and when required. Maintain thorough records and provide necessary feedback and reporting to customers and managers/colleagues. Maintain delivery of a high-quality service to customers. Strong communicator with both internal and external stakeholders. All activity is undertaken within the scope of overseeing the maintenance of the collateral being funded. Understand the wider Bank's products and services, and proactively identify and action sales opportunities in order to best meet customer needs. Adherence with the Bank's AML policies and procedures, with vigilance at all times of the conduct of customers and debtors. Additional responsibilities for all employees Actively promote and practise the Bank's Guiding Principles Understand and adhere to the Bank's policies and procedures with particular reference to: Conduct Rules and Professional Standards Policy Information Security and Data Protection Act 2018 (GDPR) Fair Treatment of Customers Risk management and reporting of risk management incidents Regulatory compliance and prevention of financial crime Disaster recovery and business continuity Proactively contribute to the Performance Planning and Review process Support Bank wide Forums as required or identified Cooperate with and help colleagues across our business, performing other reasonable tasks as may be required from time to time Apply for this Job

Job Introduction At Turning Point, we support people across the UK to overcome substance use issues. Your administration skills will make a real difference to the lives of people we work with. An exciting opportunity has arisen to join our team as a Clinical Administrator. Running services on a not–for–profit basis, we invest every penny back into our care and our people. Develop your skills and career and take on this key role in our Rochdale & Oldham Active Recovery (ROAR) - Substance use service and help to make a big difference in the community. As a Clinical Administrator we offer a starting salary of £21,313 rising each year in line with our pay progression salary bands, rising to £23,338 per year. You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning point we will support and encourage you on your career journey Role Responsibility This post will be based within our Clinical Admin team, who support the Clinical Team. The main responsibilities of this role are generating and distributing prescriptions, dealing with prescription queries and liaising with pharmacies, booking appointments, preparing correspondence to GPs, maintaining accurate records and providing administrative support to the Clinical Team and the wider service. As a Clinical Administrator within the service you may be required to cover other administrative roles as necessary. This role is based at our Oldham & Rochdale offices. This is a very varied role so you will need to be flexible and adaptable and be willing to take on a variety of roles as no two day will be the same The Ideal Candidate We’re looking for a confident communicator who can prioritise a varied workload and provide wide–ranging administrative support. Comfortable talking to service users, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets. You do not necessarily need experience of the substance use sector, but you'll show that you can work best in a team demonstrating a proven track record in administration preferably within a clinical setting although this is not necessary. Although, your time management, organisational, IT and data analysis skills are just as important as your communication and people skills. Dynamic and driven, you are someone with a naturally positive disposition and will fit in really well within a team. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date Turning Point Attached documents SM - Administrator.pdf Apply

At Wincanton we believe that people and hard work deserve to be rewarded. That’s why we offer great rates of basic pay. Wincanton offer great benefits, from discount schemes at a wide range of big retailers via our Ismile platforms, Pension schemes, Cycle to work schemes, share incentive plans as well as free parking. Working Hours:- 40 hours Monday-Friday 08:00-16:00 What you’ll do Report on the different KPIs set within the business To work to targets and agreed KPIs To run reports for outstanding PODs / Haulier Debrief Update systems in an accurate and timely manner To liaise with various teams on site to gather information where necessary. Manage customer expectations. To continually multi skill and seek new ways of adding value to the team/site. To analyse data and offer cost saving solutions. To analyse data and highlight inefficiencies. Enthusiastic and customer focused. Well organised & a motivated individual Able to manage and prioritise variable workloads and work with minimum supervision. Having the confidence to seek out information from different parts of the business and build a network of cross-functional contacts. Ability to make accurate decisions on the job. Calm when under pressure and confident when talking to customers. The ability to work quickly and accurately under pressure. High level of accuracy Working to tight timescales Self-resolving What do we offer? We really value our people and offer a friendly, safety-first working environment and a competitive rate of pay. Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment. Wincanton development Opportunities On top of that, we’re keen to help our colleagues develop their careers through our industry leading career path schemes. As Wincanton continue to support the grocery industry it means the opportunity of real job security and lots of opportunities for career development for all our people. Apply Now! Please apply by following the links and uploading your CV. We are a fast-moving organisation so we may not always wait until the closing date to review applications. As a result, you should submit your CV as soon as possible! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.

Service Administrator - Washroom Division Location: Atherton, M46 9SD Type: Permanent, Full Time 36.25hrs/pw (Mon-Fri) POSITION SUMMARY As a Washroom Service Administrator you will work alongside the service team, you will be responsible for maintaining the service calls, ensuring all are completed and failed jobs are logged, upkeep of salesforce. Maintaining correct stock levels. You will be required to cover the service department when the service Manager is unavailable. Dealing with customer queries and requirements. KEY RESPONSIBILITIES Monitor all Service driver jobs are completed correctly. Record and failed calls and contact the customer to re arrange Maintain and Order stock Work alongside the service Manager and cover holidays Adhere to all H&S requirements, including manual handling of goods at all times, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD) KNOWLEDGE, EXPERIENCE & SKILLS REQUIRED Knowledge of Google inc Gmail, Docs and Sheets Ability to organise and plan their own workload Excellent customer relation skills Demonstrates excellent interpersonal skills An ability to remain professional and diplomatic whilst dealing with customers. BENEFITS PACKAGE Annual leave: 25 days Accident & Life Insurance: 1 x annual salary to 4 x annual salary (Linked to Employee Pension contribution %) Enhanced Maternity and Paternity Pay Employer contribution to pension insurance (Employee 3% & Employer 5% or Employee 4% & Employer 6%) PerkBox: Employee Discount & Wellbeing Platform ABOUT DIVERSEY Diversey’s mission is to protect and care for people through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. Over the course of 95 years, the Diversey brand has become synonymous with product quality, service, and innovation. Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,500 employees globally. We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services, we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability. All offer of employment will remain provisional until we have received the following which are satisfactory to us: confirmation of your right to work in the UK; Drivers Licence and Disclosure and Barring check (where applicable).

PURPOSE OF THE ROLE We are looking for a hardworking and reliable HR administrative assistant to join our ambitious Human Resources Administration dream team! The role has become available due to several internal development/promotion opportunities. If you are passionate about HR operations and you would like to give your contribution in creating a great company culture, this is the right position for you. Your job will be working directly within our HR Administration team to provide support to the wider HR department by performing a variety of tasks adhering to standard processes, ensuring the service is provided in an efficient and effective manner, in line with service level agreements. In this position, you will be involved in the full employee life cycle from onboarding right the way through to retiring. This does include day to day processing of new starters, movers and leavers and also working through our day-to-day enquiries using a query management system. This role will provide support to several of our regions. Here in the HR Administration team we don't like to just keep things as they are, we like to make an impact too. This is where you will also have the opportunity to be involved in key project work alongside your day to day responsibilities. THE TEAM The HR Administration are all based in our Manchester office. Our team structure is made up of a Manager, a number of HR Administration Advisors who oversee a group of HR Assistants and Administrator. The team serves as an internal service provider to various client groups within the firm. These client groups typically include employees, managers, and other HR teams. The importance of the function lies in its ability to ensure smooth HR operations, timely and accurate processing of HR-related tasks, and maintaining employee satisfaction by providing reliable and efficient support. the HR Administration team are crucial for the overall functioning of the HR department and the firm as a whole. We strive for accuracy, efficiency, and professionalism in our work. The team's successes can be measured by its ability to efficiently and accurately handle administrative tasks, ensuring compliance with legal and regulatory requirements, and providing excellent customer service to internal clients. Some of the team achievements include but not limited to streamlining administrative processes, supporting implementation of new systems or technologies, and maintaining high data accuracy levels. What sets our team apart from its competitors is its focus on continuous improvement, customer service, and technological advancements. The team is proactive in identifying opportunities to streamline processes, automate tasks, and enhance the overall employee experience. By staying up-to-date with the latest HR technologies and best practices, the team can provide efficient and effective support to the organization, giving it a competitive edge in the market. Additionally, the team's commitment to providing excellent customer service sets them apart, as they prioritise responsiveness, professionalism, and a personalised approach to meet the unique needs of internal clients. WHAT TO EXPECT IN THIS ROLE Process Responsibility Delivers a diverse administration service which includes (but may not be limited to) Core HR lifecycle activity and Core Payroll activity for a number if different regions. Prepares and delivers Management Information and Reporting as requested through the relevant reporting tool. Core HR and Payroll Ensures all new starter, lifecycle changes and leavers are entered into the HR/Payroll systems in an accurate and timely fashion to meet payroll deadlines, allowing for accurate and timely payments via the outsourced payroll team. Provides advice to employees and managers on general HR and payroll related queries and how to access and use the HR system and other information sources. Prepares, checks and issues all necessary documentation in an accurate and timely fashion. Liaises with the in-house and outsourced payroll teams to investigate and resolve any payroll related queries and issues Team Responsibility Provides feedback on a regular basis and identifies opportunities for improvements in our processes and automated functionality of the HR system Takes responsibility for scheduling check in meetings in line with defined timescales, and provides upward feedback. Shares knowledge and offers coaching and support to colleagues. YOUR AREAS OF KNOWLEDGE AND EXPERTISE To be successful in this role, what are the: Customer service experience within a professional or commercial environment Exceptional attention to detail in all aspects of work produced Previous experience of Workday or other HR database preferable Desirable operational administration experience Knowledge of payroll processing and legislative requirements is preferable Strong IT skills including use of complex HR systems and Excel, highly analytical with the ability to manipulate data as required Experience of working to strict deadlines and managing a busy workload Experience of working with outsourced vendors to support payroll and administration processes Previous demonstrable experience of working within and delivering on service level agreements Experience of liaising with third party suppliers to resolve issues OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets. Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG. OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in. Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. Are you up for the challenge? Close map Location Manchester One St Peter's Square, Manchester, United Kingdom, M2 3DE Open In Google Maps Meet the recruiter Heather Dalton Email Heather Dalton: [email protected] Speak with Heather Dalton: +44 113 209 2212 https://www.linkedin.com/in/heather-dalton-a02691110/ Salary: Competitive Location: Manchester Vacancy Type: Business Services Professionals Business Area: Human Resources Contract Type: Fixed Term Temporary Full time/Part time: Full Time Benefits Wealth & Protection Lifestyle Health & Wellbeing Need Help & Assistance? Download UK Benefits Vacancy Alerts Create an alert subscription based on this vacancy Create Alert Subscription Share this page

City & County Healthcare Group Posted Fri, 17 Nov 2023 Reference 015/11/23 Location Altrincham Salary £27.5k per Annum + benefits Job type Contract Digital Learning Administrator - Altrincham (England) City & County Healthcare Group Altrincham Digital Learning Administrator Salary up to £27,500 per annum + competitive benefits Based in Altrincham Monday – Friday, Hybrid working considered. What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as Digital Learning Administrator at City and County Healthcare Group every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. What you’ll do You will be working as part of the Technical Services Team, the Digital Learning Administrator role supports the Learning Management system (LMS) to maximize the benefit of the LMS and it’s value to the business. The Digital Learning Administrator is responsible for the day to management and operational performance of the Learning Management System. The role supports improvements to LMS functional design and development of interfaces to other business systems, ensuring the platform can grow to meet the changing needs of the business efficiently. What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay* Death in Service Payment* Occupational Sick Pay NEST pension scheme subject to terms and conditions and qualifying period What you need You will display a passion for technology across a variety of platforms, and strong digital acumen. You will have experience of interrogating and validating system data, particularly with the use of Excel at intermediate level. Along with the ability to identify, build and manage relationships with key stakeholders and support services. If you are adaptable, flexible, and motivated to drive results in a fast-paced environment this could be the job for you. Knowledge of Access Learning and Access Workspace is desirable. Why choose us? We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey. City and County is an Equal Opportunities Employer. #ORT

Description: Job Title: System Administrator Job Code: SAS20230210-106731 Job Location: London, UK We can offer you flexible working practices and a hybrid working pattern, with time in our offices and your home, to enable a good work-life balance Important to know: Due to the nature of this role you will need to be a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. About this opportunity and L3Harris UK From 12 UK sites, our team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide. About the role: L3Harris has an immediate opening for an Engineering System Administrator/Infrastructure Technician. The Engineering Infrastructure Technician assists cross-functional software engineering teams with the sustainment of commercial servers, networking, desktop and mobile systems along with a range of common enterprise software products. Trenchant operates globally distributed network to support its growing workforce and the role will involve close collaboration with the wider IT team across the world. Trenchant is an elite global team of engineers and security researchers charged with building world-class computer security products. We are a trusted, discrete partner furnishing security products, consultancy, training and integration services to selected security, defense, and law enforcement agencies. This position will require most of your time to be spent working onsite in our London offices with some opportunity to work remotely, along with some international travel as needed. A few of our employee benefits are: Company bonus scheme 40 hours over 9-day fortnight Flexible, condensed or reduced working hours considered and hybrid working where possible 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 7% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support What You’ll Be Doing Collaborates with test infrastructure, procurement and engineering staff to understand and satisfy diverse technical support requirements. Engages IT to perform electrical and network interconnects required to deploy and service engineering test infrastructure. Monitor health and performance of servers, networking equipment and other devices critical to engineering. Maintains various operating system deployments, upgrading as the need arises Performs local-area network and infrastructure troubleshooting. Interfaces with IT to deploy and understand foundational hardware and software solutions. Fields support calls and works issues to conclusion. Provides support for remote or off-site employees. Essential Skills: Bachelor’s Degree and minimum 2 years of prior relevant experience. In lieu of a degree, minimum of 6 years of prior related experience. Experience with virtualization platforms including VMware vSphere, ESXi, and cluster security. Experience of administration of Windows Server/Active Directory and Linux Server environments Experience in deploying network equipment including routers and switches. Juniper experience ideal. Experience with metrics monitoring, visualization and tracing platforms, such as Grafana, ELK or Splunk. Experience with containerization technologies. Experience with the safe and proper operation of basic electrical test equipment, electronics tools, and hand tools. What else could be helpful to be successful in this role: Experience with bare metal systems/servers building and preparation. Experience with administration of Windows and Mac desktop operating systems. Experience of AWS deployment and management. Technical certification such as A+, CCNA, RHCE, MCSA, MCSE, Network+, or Security+. As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join L3Harris. #LI-Hybrid #Associate

Details Reference number 327506 Salary £35,191 - £41,218 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based) A Civil Service Pension with an average employer contribution of 27% Job grade Higher Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About The Role The role sits within the Information Technology and Delivery Directorate (ITDD), as part of the IT Service Management (ITSM) function. This post will be responsible for leading a variety of IT resolver groups and enabling the delivery of a high-quality service to the end user base. The Service Desk Manager will identify emerging issues and is a knowledge expert across teams. The post holder will be expected to provide strong leadership and direction to the Service Desk Analyst team by managing their career, development and performance needs and ensuring they are supported throughout their employment life cycle, in line with ONR’s performance management process. The Service Desk Manager is responsible for the resourcing and development of the team, including any coordinated service transitional activities. The post holder will need to have strong communication skills to motivate and encourage workers, and strong interpersonal skills to build relationships with customers. This is an exciting role within the ITDD and is essential in ensuring that we provide a service that exceeds the needs of the organisation. Principal Responsibilities Responsible for identifying emerging issues within the IT Service Desk team. Management of 1st level incident and service escalations Own and update Service Desk scripts for Service Desk Analysts Identify insights into Incident and Service Request that aide in minimising service disruption to users. Monitor and support IT service delivery ensuring systems, services, methodologies, and procedures are in place and followed. Responsible for the resourcing, capacity planning, coaching and development of the team, including the preparation and co-ordination of service transition activities. Management of the or team, this includes providing support, supervising staff, and providing direction and mentorship to staff. Instil a service-first approach and align to industry best practice, this will include embedding and applying ITIL best practices across an ITSM Service Desk tool to enable effective technical support. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques. Facilitate and contribute towards meetings to ensure that the team are improving performance, service, modernising IT and enhancing product quality. Use information gathered at these meetings to target areas for continual service improvements. Update and review the IT Service Catalogue ensuring that items are up to date, accurate and fit for purpose. Support staff and the wider ITDD team with the use of new and existing technologies. Job description Line Management Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future. Location / Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Qualifications Successful applicants should hold, have the equivalent or be willing to work towards within the first 12 months the following qualifications: ITIL Foundation Certification (Essential) MTA Cloud Fundamentals (Desirable) AZ-104 Microsoft Azure Administrator (Desirable) Person specification Essential Skills/Job Related Expertise Solid understanding of a service-first approach, aligned to industry best practice. Experience of service reporting and incident trending analysis and solution Proven experience of implementing continuous IT service Improvement Significant experience of team management with various teams and IT resolver groups. Experience of working with multiple 3rd party suppliers to ensure incidents and service requests are resolved or fulfilled. Demonstrable experience in stakeholder management, specifically SME’s, Service & Product Owners Proven experience of balancing challenging and conflicting priorities, with resilience to flex in order to meet business needs. Benefits Alongside your salary of £35,191, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Adrian Davies [email protected] How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Adrian Davies Email : [email protected] Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm

Key information Salary: £38,103 per annum Grade: 6 Contract type: Permanent, Full Time Reference: 044576 Interview date: w/c 2nd of January 2024 Application closing date: Sun, 10/12/2023 - 23:59 About the role The Infrastructure Coordination Service is hiring a Geographic Information Systems (GIS) Officer to support our team’s digital tools such as the IMA Infrastructure Mapping Application (london.gov.uk). Do you enjoy thinking creatively and would like to use your data and GIS skills to help deliver long-term, sustainable change to London’s Infrastructure sector? If so, we’d like to hear from you. Your role in the Data and Innovation function will involve spatial analysis, building innovative, web mapping applications and managing the processing/transformation of a wide range of geospatial datasets. The Infrastructure Coordination Service brings significant benefits for industry and Londoners, by improving air quality, supporting ‘healthy streets,’ enabling decarbonisation and unlocking affordable housing delivery through coordination within the sector. Your role will support this award-winning service. Role description: You will have a chance to work on a range of interesting tasks across projects, at the forefront of the sector–helping to tackle some of the cross-cutting problems impacting infrastructure planning and delivery in the capital by: undertaking data exploration and spatial analysis creating static and interactive mapping visualisations undertaking data processing and transformation, enabling data from a diverse range of partners to be standardised and mapped to our tools maintaining a significant (and growing) volume of data supporting the development of new tools and helping to maintain existing tools such as the Infrastructure Mapping Application (IMA) https://maps.london.gov.uk/ima/ - developed to help co-ordinate construction projects and minimise disruption. This role requires a strong technical background, with practical experience in GIS tools, ideally ESRI ArcGIS Desktop and ArcGIS Online. Experience in the use of databases, data processing tools (e.g. FME) and codebases e.g. R/Python would be advantageous. Experience in infrastructure/utilities sector a bonus, but not essential. Principal Accountabilities Assist with the delivery of digital and data support services (including the IMA Infrastructure Mapping Application (london.gov.uk) ), including creating mapping visualisations of data in support of the team, and responding to ad-hoc requests and enquiries as required. Work closely with the team’s and wider organisation’s existing data and technical expertise to help, design, develop, and support tools on behalf of its stakeholders. Promote and support the use of GIS across the team, including helping professionals from other disciplines to complete mapping tasks and assisting with the delivery of GIS training when required. Carry out spatial analysis in support of the team. Working with the team’s existing data and technical expertise, and the wider organisation to explore and implement innovative uses of technology. Continue to maintain and enhance the range of thematic datasets held in the Data & Innovation digital tools (particularly the IMA Explorer Tool) through liaison with data leads in other GLA departments and partner organisations. Keep abreast of new developments and innovations that may impact on the GLA’s policies, strategies, and data requirements, via liaison with a range of regional, national, international, professional and other bodies dealing with Geographic Information. Maintain an awareness of, and contribute to, other aspects of the work of the Unit. Manage staff and resources allocated to the job in accordance with the Authority’s policies and Code of Ethics and Standards. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. If you have a question about the role or would like to discuss it informally, please feel free to contact Eloise Rousseau at [email protected] to arrange a call. Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a supporting statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your supporting statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and supporting statement documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345) The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework Person Specification Technical requirements/experience/qualifications A strong technical background evidenced by a qualification in GIS (or a related subject) or equivalent professional experience. Detailed knowledge of GIS in practical use, and evidence of commitment to keep abreast of new developments. Experience of working with desktop GIS tools including ArcGIS Desktop Experience of spatial data conversion tools such as FME, ESRI Productivity Suite would be an advantage Experience of working with ESRI ArcGIS Server, knowledge of web map services and appropriate standards Experience of or can demonstrate interest in web mapping technologies such as ArcGIS JavaScript API, OpenLayers, OpenStreetMap API Knowledge of and interest in any of the following programming or scripting technologies including JavaScript, CSS, HTML, Python Behavioural competencies Research and Analysis … is gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 1 indicators of effective performance Uses a variety of methods and sources to gather relevant data and information Checks accuracy of data and information before using it Looks for trends in data and spots connections to draw meaningful conclusions Summarises research outcomes in a clear and concise way Focuses on the research goal, working in a systematic way Problem Solving … is analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem-solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem-solving Planning and Organisation … is thinking ahead; managing time, priorities, and risk; and developing structured and efficient approaches to deliver work on time and to a high standard. Level 1 indicators of effective performance Plans and prioritises own workload to meet agreed deadlines Advises colleagues or manager early of obstacles to work delivery Perseveres and follows work through to completion Checks for errors to ensure work is delivered to a high standard first time Effectively juggles priorities Application & Additional Information This role is based London Fire Brigade’s Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Application closing date: Sunday 10th December 2023 at 23:59 We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. Please note that as part of your interview, there will be a short technical assessment. Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.” More Support If you have a disability which makes submitting an online application difficult, please contact [email protected]. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Apply here

Junior IT Pensions Analyst Redhill, GB October 18, 2023 WTW deliver outsourced benefits administration services, which include pension administration (Defined Benefit, Defined Contribution and all shades in between) and pensioner payroll. These services will be affected by changes to legislation, tax regulations, amendments to the pension scheme etc, which then require changes to our proprietary software. WTW have a team of Pension Analysts who are responsible for analysing new feature / change requirements, development of the technical solutions and providing configuration / maintenance support, for the deployment of global solutions to our portfolio of applications. This Junior IT Pensions Analyst focuses on technical support and development (e.g. in Python) for the automation of pension calculations, letters and reports using established software development methodology, technical architecture and frameworks. The opportunity requires in-depth knowledge of DB & DC pension schemes, for example gained as a Pensions Administrator, with a passion for technology. In this role, you will gain experience in technical design and development, which will require you to demonstrate your problem solving skills and ability to learn new concepts / best practices. The Role Analyse client requirements and provide inputs in planning appropriate technical solution with a focus on accuracy, build efficiency and maintainability of calculation implementation and letter configuration. Deliver technical solutions for calculation automation implementation and letter configuration for new clients and enhancement support to existing clients. Collaborate with several teams and developers, communicating what is required in support to what is required in the implementation. Resolve technical problems encountered during development and / or post implementation, escalating to senior team members as appropriate. Develop own in-depth specialist knowledge and is a key resource across the team and organization. Develop relationships with other business areas to gain a strong understanding of products and services as well as key business processes. Share best practices of coding and development with the team to encourage continuous improvement and innovation. The Requirements A degree would be beneficial, but experience in a technology related discipline, such as IT would be very advantageous. Knowledgeable on DB and DC occupational pension schemes is essential, including pension calculations and letter configuration. Strong analytical and problem-solving skills. Strong written and verbal communication skills. Willingness to work in a fast-paced collaborative team environment that has tight deadlines. Beneficial Knowledge in Unix (Linux / AIX), Oracle and SQL. Knowledge in Object Oriented Programming (OOP) concepts applied in Python. Experience on source code control systems. Experience on code quality, performance and security. Proven experience in developing and managing the delivery of system / software development projects in a structured environment throughout the entire lifecycle including QA. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

Post Title: HR Systems Administrator SBU/Department: Human Resources FTE: 1.0 FTE (working 37 hours per week) Duration of Contract: Fixed Term Contract until 30 April 2025 Salary: UH5 £27,181 pa with potential to progress to £30,487 pa by annual increments. Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year Location: Bishops Square, Hatfield (hybrid working available, with 1-2 days a week on campus) Main duties and responsibilities We are pleased to offer an exciting developmental opportunity for a motivated individual to work with our dynamic and developing HR system during a period of change. The Human Resources teams are responsible for supporting managers and staff in connection to all aspects of employment. We work across the University group and our activities support the People strand of the University's Strategic Plan. The HR Systems Administrator will be based in the HR Information System Team. The role will require you to assist with championing the effective use of the HR System (People XD), resolving any issues with users in a timely and helpful way, and being responsible for maintaining security access and hierarchy of the HR System. The successful candidate will also ensure consistent advice and guidance is given to all users. You will be required to help with user acceptance testing, system patching and support/train key individuals in the use of the system. As a member of the team you may be required to create and run reports from the HR System to monitor systems use and adherence to agreed protocols, data integrity and to support the provision of data. You will work collaboratively and build positive working relationships across a wide range of key stakeholders within the University including HR, Payroll and Library and Computing Services. Where required, you will liaise with the HR System supplier, The Access Group. Skills and experience required You will have sound administrative experience, data accuracy and knowledge of working with large volumes of data, ideally within a HR system. Experience of using various Microsoft products in particular Excel is desirable. You will be numerate and have the ability to collect, process and present complex data. Qualifications required You will be educated with a minimum of A Level or higher, or demonstrate substantial proven professional work experience. Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification. Contact Details/Informal Enquiries: Rebecca Walker-Haynes, HR Systems Lead, [email protected] We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made Closing date: 27 November 2023 Interview date: TBC Reference number: 054256 Date advert placed: 13 November 2023 Our vision is to transform lives and UH is committed to Equality, Diversity and Inclusion, and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics. We recognise there is currently an under-representation of male staff within the HR department, therefore we particularly encourage applications from male candidates. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK and discounted Sports Village memberships, personal and professional development and family friendly policies. #GoHerts.

London Posted 3 weeks ago HelpDesk Heroes Level 3 Information Communications Technician Company: HelpDesk Heroes Full Address: 1 Long Lane, London, SE1 4PG. Weekly Hours Worked: Monday to Friday 9am to 5pm. Salary: £16,000 to £23,000 dependent on experience. The role requires visiting clients 4 times a week, 1 day can be from home. Salary to be reviewed in 3 months and a weekly/monthly travel card. Please contact Ava on [email protected] or call 0203 8342872 About the company: HelpDesk Heroes are a team of experienced technical specialists delivering professional, proactive and bespoke IT support to various industries and sectors. As part of our ongoing growth strategy, we have opened up the opportunity to expand our support team with a Technical Support Specialist. This is a great opportunity for a driven, motivated and IT passionate individual to join an international support team working in multiple sectors. Brief job description: Estio Training have an exciting new opportunity for a Technical Support Specialist Apprentice with HelpDesk Heroes an IT Support Company based in Central London. Job Description: Candidates for this role must be comfortable dealing with people, both face-to-face and remotely using telephone and video/screen sharing. Given the nature of our business at HDH, we are looking for an enthusiastic fast learner who has the ambition to develop their IT skills within many different areas. As a Technical Support Specialist, you’ll learn how to provide technical support via an IT helpdesk portal, in person, email and over the phone. Your duties and responsibilities in this role will consist of: 1st Line IT Support and escalation. Tracking and routing problems and requests. Client management both face to face and via email and phone. Troubleshooting, configuring and assisting with various software packages for Windows, macOS and Linux. Assisting our remote specialists with hands-on tasks for local networks. Assisting with project planning and delivery. Assisting with new client acquisition and on-boarding. Qualifications: 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths) Skills Required: Good knowledge of technical IT. Experience with troubleshooting and resolving technical issues. Knowledge of setting up IT telephony equipment, including peripherals. Ability to communicate clearly and effectively with customers. Comfortable with all forms of communication verbal/written/face-to-face. Personal qualities: To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. The ability to work on one’s own initiative as well as part of a team to resolve all client’s issues to the highest of standards. Clear and strong on the phone. Hard working. Driven/hungry to succeed. Must demonstrate a ‘can do attitude’. Quick/keen learner who is committed to both work and learning. Reliable/honest. Good team player. Future prospects: The role offers long term security and the opportunity to progress into a permanent position. Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards. Support the information systems needs for your business. To apply for this job email your details to [email protected].

London, United Kingdom Role Description Function: IT About ITRS Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of role We are looking for a Infrastructure System Administrator in our London office, for a 6 month contract role. Reporting to our Global Head of IT, you will be part of the global IT & Security team. You will required to be in the office 2 days per week. The team works internally within the organisation to provide internal support and technical assistance to ITRS offices, globally. This includes supporting the underlying infrastructure of the offices and staff IT issues. As an Infrastructure System Administrator you will manage the upkeep, configuration, and reliable operation of computer systems, cloud facilities servers and networks. You will be very involved with every aspect of IT in the organisation, from procurement to granular support for processes and users. As Infrastructure System Administrator you will: Contribute to and maintain the continuity of the IT Operation across the ITRS Group. Help enhance efficiency in every department by providing the necessary tools and equipment essential to the individual roles. Coordinate with team leads for their requirement for hardware, peripherals, software, access, and cloud provisioning. Work with different departments, such as DevOps and Customer Success teams for the proper designation of roles and handling/preventive maintenance of the servers. Protect the cybersecurity of ITRS across assets, resources, software, hardware, infrastructure, access codes and firewalls. Contribute to the positive user experience using IT and security infrastructure and equipment. You have: 5 years’ professional experience within IT Support, Desktop Support, L1 or L2 infrastructure support. 2 years’ hands-on experience in at least 4 of the following skills or disciplines System Administrator knowledge of network operating systems, Linux, and windows servers. Network design and troubleshooting. Firewall management Windows Active Directory experience with 300+ user base. Cloud computing administration in AWS / S3 /EFS / Google / Azure Certification: CCNE, CCNA, ITIL or security certification. Desktop and user support experience. Data Centre support experience. ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.We welcome applications from everyone in the community as we recognize that a diverse workforce is a stronger workforce.