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Successful applicants will have been in the UK for 5 years. A full UK Manual driving licence is required for this role Applications welcome from anyone with relevant IT experience or educationAbout the Job:Do you have experience working in IT support? Are you looking for a role with exposure to a wide range of technologies?Can you solve technical problems whilst providing amazing customer support?ESP Global Services are currently recruiting an Airport Engineer to join our team at Heathrow airport.Working as the Airport Engineer you will provide “hands on” IT support and maintenance on a wide range of hardware and software within the airport. Responding to tickets from the ESP service desk you will ensure all IT issues are effectively and efficiently resolved in line with our service level agreements.What will you do? Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales. Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests Supply and replace IT consumables, such as paper and ink toner when required Carry out regular “floor-walking” and pro-active line of sight checks/ routine preventive maintenance to identify, log and resolve any issues before they are raised as incidents by customersWhat will you bring to ESP? At least 2 years’ experience in an IT support role Good knowledge of current Microsoft Windows Desktop software Understanding of network protocols, server hardware and configurations Self-motivated with a willingness to learn and adapt to any new change or situation Excellent verbal and written communication skills 5 years UK working history which can be referenced for airside clearance checks Full UK manual driving licenseIf you…. Motivated to develop your career in IT support, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.What we will offer:Salary:We offer a competitive range based upon suitability or experience.Benefits: 20 holidays Shift AllowanceHour of work: Shift pattern 4on - 4off 4am to 4pm & 10am to 10pm DaysPersonal & Professional DevelopmentWithin a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.Diversity, Inclusion & BelongingWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.Who are we:ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.Job Type: Full-time

You will join the team as an Accounts Senior or AAT qualified Technician key addition you will take on responsibility for the year end accounts preparation, tax compliance across both personal and corporate tax, VAT returns and other service provision as you develop within this firm and role. You will have opportunity to develop technically and progress in your career, with support on offer for those pursuing further qualifications.For this Accounts Senior role you may be AAT qualified, or have developed your career entirely through experience only to date. Equally you could be pursuing and studying for ACCA or other qualifications. You will have a background working within the accountancy practice sector for an accounting firm of any size, with anything from two to three years' experience to date, or considerably more. You will bring a mix, or any of: yearend accounts preparation, tax, bookkeeping, VAT, etc and be looking to find a new career move, where you can progress within a successful team and firm.

Joining as a Practice Assistant Accountant based in the firms Taunton office you will prepare year end accounts, tax, bookkeeping and deliver on a further wide range of general practice services, to a mixed and varied client base of sole traders, partnerships and limited companies up to into the £millions of turnovers. There will be scope for involvement in cloud accounting advice and increasing client exposure, working with managers and partners assisting on planning and advisory projects as you progress in the firm, with scope to further your technical skills and develop your career, in a growing accountancy firm environment with excellent support on offer to qualify through AAT/ACA/ACCA,ATT/CTA, with encouragement and backing to pursue areas of technical interest.For this Practice Assistant Accountant role, you will have a recent career background developed within the accountancy practice sector working for a small, medium or large independent accountancy firm. You will have developed experience across preparing year end accounts, tax, bookkeeping and providing other associated practice services to sole traders, partnerships and limited companies, as an Accounts Assistant/Technician or Senior Accountant. You may be pursuing, or hold, formal qualifications e.g. AAT or part ACCA, finalist etc, or have developed your career through experience to date only. Study Support on offer for those seeking support for their studies.

IT Support Technician Central, London £19 - £21 per hour Ongoing Temp Role THE COMPANY: Working for this specialist college, this is your chance to become involved in a really worthwhile and hands-on team. You will be working on supporting their staff across the business with IT support and solving any issues. This is a full-time role but a great opportunity to take on new tasks and learn. SKILLS: End-user support. Infrastructure and device support. Supporting with the AV/VC systems. Infrastructure support via service management, Microsoft Teams, telephone, email and onsite support Taking full ownership of supporting with IT throughout the business. Ensure meeting rooms have good, working IT and AV equipment and be on hand before meetings to support. Provide technical support and guidance to the colleges examiners through managing their Technical Support Inbox. Maintain and manage records in accordance with the guidance and data protection policy. THE PERSON: Be really able to research problems in-depth and find solutions using whatever methods available. Must be willing to learn and be able to adapt to the situation. Be able to work fast take complete ownership of a user problem, and resolve quick as possible. Have an active interest in IT, stay up to date with the changing industry and adapt your methods to fit this. Be able to deal with various levels of user competency either written or verbal. Be willing to go the extra mile in dealing with user queries and also have a professional and polite manor. Being able to work as part of a team and deliver excellent service. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114 OUR MISSION: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them.

Responsibilities Societe Generale, a leading financial services company in London, is seeking a highly skilled and experienced Company Secretary and Senior Governance Officer to join our team. As a Company Secretary and Senior Governance Officer, you will be responsible for ensuring that the company complies with all legal and regulatory requirements, as well as providing guidance and support to the Board of Directors and senior management team. Key Responsibilities: Act as the primary point of contact for the Board of Directors and senior management team on all governance matters Ensure that the company complies with all legal and regulatory requirements, including the Companies Act, Listing Rules, and Corporate Governance Code Manage the company's annual general meeting and other shareholder meetings Prepare and maintain accurate records of all Board and committee meetings Provide guidance and support to the Board and senior management team on matters such as corporate governance, risk management, and regulatory compliance Manage the company's relationship with external stakeholders, including regulators and investors Profile required Associate of the Chartered Governance Institute UK & Ireland (formerly the Institute of Chartered Secretaries and Administrators). Previous experience of company secretarial and/or corporate governance roles for UK corporates At least 5 years’ experience in financial services and/or investment banking environment Legal or para-legal background is an asset Why join us People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different. Business insight If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At SociÃtà GÃnÃrale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity. We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination. Reference: 23000RB6 Entity: SG CIB Starting date: 2023/12/04 Publication date: 2023/10/10

The Business Services team is one of Buzzacott’s largest teams providing business support to a range of businesses and charities. The team provide the full complement of outsourced services including management accounting, VAT, payroll, company secretarial, HR consulting and regulatory reporting. The team has a training ethos with a focus on taking on apprentices who want to build a career in their chosen field. Although we are a team of 9, collaborating with wider business provides the opportunity to build lasting relationships with colleagues across Buzzacott. We are looking for the right individual who wants to make a career out of this niche service we provide to clients. As part of your career development, you will be supported through structured payroll specific training from an external provider, as well as learning from our team of specialists on a daily basis, ensuring you are well equipped with the knowledge to help advance you through your career. Key aspects of the role include: Support the client payroll team with various administrative tasks including excel sheets/letters of engagement/money laundering and other tasks. To learn the basics of payroll processing with a view to eventually owning your own portfolio of clients. To understand the P11D benefits process and how it differs to payroll with a view to eventually processing benefit returns. To assist with pension tasks and liaise with the Financial Planning Team as and when necessary. Sense check payroll outputs and ensure procedures are adhered to. Study support will be provided for CIPP qualification, which is structured on a modular basis. Prior to undertaking CIPP qualification, you will be given the opportunity to attend Payroll courses to enable a basic understanding of payroll. You are the right person for the role if you have: A minimum of 120 UCAS Tariff points from your top 3 A-levels, or equivalent. A minimum of Level 5 (B grade using the old system) in GCSE Maths and English Language, or equivalent. Willingness to study towards a recognised Payroll technician qualification (CIPP). Excellent interpersonal skills in order to interact professionally with internal and, later on, external clients. This is a great opportunity for someone looking to start their career in this specialist field, with the support of the wider Business Services team, giving them exposure to many areas of the accounting world. For more information about the Business Services team, please click here. To find out more about life at Buzzacott, please click here. To hear from team members across the firm on their experience of life at Buzzacott, please click here. We have a firmly embedded approach to flexi-time and support flexible working opportunities to help you manage your work-life balance. If you are interested in this role, we encourage you to apply directly via the Apply button at the top of the page. When applying, please include your salary expectations and let us know what interests you about the role. Alternatively, if you would like to talk to one of our HR Team about the vacancy before applying, contact us at [email protected] Please note: Our HR Team review and respond to all applications. No agencies please.

You will join the team as an Accounts Technician / Senior where you will take responsibility for the hands on provision of year end accounts preparation, tax, personal and corporate, VAT, bookkeeping and other services to a wide spectrum of clients. Alongside providing a quality compliance service, you will have opportunity for increasing client contact and responsibility looking to build relationships with clients. You will prepare accounts/ tax and provide other services for sole traders , limited companies and partnerships, corporate and personal tax along with other responsibilities . Given the growth in the business and structure of the firm, you will have opportunity to carve a long term career move, with a clear development and progression path on offer, along with full study support for those pursuing qualifications.You may be AAT qualified/studying or have developed your career entirely through experience only to date, or be pursuing ACCA/ACA. You will have a background working within the accountancy practice sector specifically as an Accounts Technician / Senior Accountant, or similar level, Accounts and Tax Senior, experienced Semi - Senior etc. You will bring a mix, or any of year end accounts preparation, tax, bookkeeping, VAT etc and be looking for a new challenging career move, where you can see a clear route to progress within a successful team and firm. Study support on offer.

About us. Workplace safety is a fundamental part of our DNA, and we take pride in ensuring that we make a positive impact on the lives of others. By developing leading software solutions that safeguard people and the environment, we are positively impacting the world. Leveraging data and technology to drive a modern culture of health and safety compliance and sustainability. If you’re interested in impacting the lives of others and being a part of a rapidly growing global organization, we hope you’ll consider joining us! About the Role As a Senior IT Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT systems. You will be responsible for providing high-level technical support, troubleshooting complex issues, and implementing solutions that meet the specific needs in the business. This position requires a strong technical skillset, excellent problem-solving abilities, and great communication skills. Responsibilities Provide advanced technical support to clients, including diagnosing and resolving hardware, software, and network issues. Act as a subject matter expert in various IT domains Lead and mentor junior support engineers, providing guidance and training as needed. Collaborate with clients to understand their IT requirements and develop customized solutions. Document and maintain detailed records of configurations, issues, and solutions. Assist in the development and implementation of IT policies, procedures, and best practices. Analysing ticket data and automating tasks Licenses and hardware management Qualifications 5+ years’ experience in similar role Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience). 5+ years of experience in IT support or a related role. Strong knowledge of operating systems (Windows, MacOS), hardware components, and network protocols. Excellent troubleshooting and problem-solving skills. Experience with scripting and automation (e.g., PowerShell). Strong interpersonal and communication skills, both written and verbal. Ability to work independently and collaboratively in a team environment. Relevant certifications is a plus. What We Offer: EcoOnline has a flexible workplace policy that allows you to work both from home and in office. We want you to be able to do your best work no matter where you are. We emphasize providing many ways to support our team to do their best work, and we believe that if you look after your people, they look after everything else! Today's global IT support team is a dynamic and diverse group with technicians in Finland, Norway, Denmark, the UK, Ireland, and Canada. The team is characterized by its positive and helpful colleagues who work collaboratively to provide excellent IT support services making them a valuable resource for the organization's technology-related needs. Work alongside talented colleagues in a supportive and positive environment Impact your daily assignments by developing our processes and automating tasks Global impact. Your contributions will directly affect users and operations in multiple countries, allowing you to see the tangible results of your work on an international scale Career development in a growing global SaaS company Learning opportunities- Take Microsoft certifications with our Enterprise skills initiative Our process and what to expect: Submit your application – you will receive a response within 10 business days Recruiter screening (virtual) – 30 mins Hiring Manager Interview (virtual) – 30-60 mins Skills assessment – will vary depending on the role you’re applying for Final Interview (virtual) with key stakeholders or leadership – 30-60 mins From start to finish, our process from initial engagement to extending an offer is typically 32 days Interested but don’t feel you meet all the qualifications? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria but have the aptitude and capability. Our priority is to ensure we set people up for success. Diversity, Equity & Inclusion. EcoOnline is proudly an equal opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be recognised in the top 10 highest value private companies in the UK by Beauhurst. In over 24 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment. By joining our award-winning team of over 11,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group. ROLE SUMMARY: We are currently looking for a qualified on-site IT Field Support Technician who is ready to provide support for school staff, students and overall community by responding to inquiries and support requests and contacting external entities in cases where hardware repairs are required. The IT Field Support Technician receives and responds to inquiries and requests for assistance through the IT ticketing service. This full time role will be based in Fulham School, reporting into the Senior IT Support Technician. KEY RESPONSIBILITIES: Support all users in setup, maintenance and repairs including laptop computers, peripheral devices, printers, projectors and software to ensure functionality; Perform advanced troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) with goal to get users back on the job including deploying temporary equipment as needed; Assist in managing the complete IT suite for the school Provide orientation and guidance to users on how to operate software and computer equipment; Work with equipment vendors to manage and lower repair time and subsequent employee downtime. Identify computer or network equipment shortages and place orders; Install new hardware and software; Create and maintain accounts and security groups in Active Directory; Contribute to technical documentation and FAQs in appropriate areas; IT Ticket Management – Logs tickets and coordinates ticket resolution between IT and end user. Respects the agreed Service Level Agreements. THE IDEAL CANDIDATE WILL HAVE: Attitude & Behaviours Proactive self-starter with the drive to deliver results. Works with others in a collaborative and solutions focused manner to achieve measurable outcomes that improve business performance. Resilient individual with the ability to operate in a demanding and fast-paced environment. Demonstrable ability to quickly take on new information and apply themselves to new tasks Highly professional and able to build credibility quickly and maintain positive stakeholder relationships Skills & Experience Required Education: High school diploma Required Experience: 2+ years’ experience as an IT technician. Strong knowledge of the Microsoft ecosystem Knowledge about networking e.g. cabled and Wifi networks Other requirements: Excellent diagnostic and problem-solving skills Strong customer focus and excellent communication skills; Understanding of diverse computer systems and networks Qualified Applicants must have clean criminal record or equivalent. Other preferred Knowledge/Skills, Education, and Experience Certification as IT Technician (e.g. CompTIA A+, Microsoft Certified IT Professional, Cisco, etc) SAFEGUARDING STATEMENT Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.

Join us and make your mark at Envision Pharma Group as we continue to grow our business About us A global leader in technology-led, medical affairs, and value communications, we are a full-service medical communications agency that partners with pharmaceutical, life science and biotech companies around the world to bring new healthcare treatments to market, ultimately making the world a healthier place. This is an exciting time to join us. We are growing fast – in fact we grew by 25% in the past year - and as part of our continued growth, we currently have an opportunity for a Service Desk Technician to join our Envision Technology Solutions Division. What is the opportunity? This position will suit a candidate with a keen interest in Information Technology and a strong desire to deliver excellent customer service. Working closely with the wider IT team, you will provide technical support, as initial first point of contact for all technical incidents and requests relating to laptops, peripherals, mobile devices, office software, email, and IM/voice/video communications etc. As the first point of contact for technical support, the successful candidate will demonstrate strong communication and problem-solving skills and will be able to effectively manage their time to deliver on competing priorities. This is a great opportunity for an ambitious and enthusiastic IT professional to progress their career in IT support and service delivery. How will you make an impact at Envision Pharma Group? Assist with laptop and mobile device setup, imaging, and installation as needed Install software applications and apply updates using current toolsets Ensure that incidents and requests logged on Service Desk Ticketing System are responded to quickly, professionally, and courteously, ensuring that calls are correctly prioritised and categorised or escalated as required Provide remote support across all sites globally Assist colleagues with administration, troubleshooting and security functions in all areas of IT and maintain Service Desk documentation Perform other IT-related duties as directed by the local IT Technician or IT Management team Set up and maintain user accounts and security groups Assist in delivering and supporting projects when required To participate in the shift pattern providing the required amount of cover to business users, and occasional out of hours work for tasks such as office moves and software upgrades to limit the impact on the business Do you have what we're looking for? Demonstrate hands-on knowledge of Microsoft products – MS O365, Windows 10, Active directory, MS administration tools/portals Desirable but not essential knowledge of working with group policy, Mac OSX, Basic PowerShell scripting, MS Azure and Endpoint Manager Have IT-related qualifications at least to A-level or equivalent and previous experience in a desktop support role An ability to multitask and prioritise workload, while maintaining efficiency and quality of work Ability to build, test, deploy, troubleshoot, and solve problems relating to PC, laptop, printer, and mobile equipment Thrive in a busy environment with changing priorities and goals Current IT qualification, preferably Microsoft, or able to demonstrate the equivalent experience and knowledge; preferably CompTIA A+, Microsoft Certified IT Professional (MCITP) and ITIL Foundation Ability to train and educate new starters in the correct use of hardware and software What's in it for you? Excellent career growth and mentorship Learning and development opportunities, including our Envisionary Leadership program Flexible working arrangements that facilitate a strong work-life balance Competitive compensation package with annual performance and salary reviews Medical, dental, and vision coverage from your first day Share option program An environment that promotes collaboration where employees have a voice, the space to invent, the chance to excel, and to have fun! Together, we turn vision into reality. Our people are integral to our success and our values reflect the Envision philosophy. Interested in joining our ENVISIONary business? If you have the experience highlighted above, we would love to hear from you! Envision Pharma Group is committed to fostering a diverse and inclusive working environment where we value and develop employees of all backgrounds and experiences. Based on our core values, we firmly believe collaboration among team members generates more incisive and deeper insights that better serve our employees, clients, and community.

Project Description Luxoft's client is a FinTech providing technology and business processing services to Hedge Funds and Asset Managers. With a unique value proposition including a best-of-breed in-house trading and risk management platform, coupled with business processing services, the client has a highly skilled core team in London, Connecticut and Hong Kong which Luxoft will supplement and enhance. An excellent opportunity for personal development in a dynamic environment. The client is in a growth phase and requires high performing and motivated individuals to join the services teams provided by Luxoft. As a Service Desk Engineer (L1) you will be at the forefront of our customer support operations. You will play a critical role in ensuring that our clients IT systems run smoothly by providing timely and effective technical assistance, understanding the root of the problem and ensuring that client end users are able to continue with their business activities. Responsibilities 1. Client Support: Provide first-level technical support to clients via phone, email, or chat. Quickly and accurately diagnose and resolve technical issues related to hardware, software, and network connectivity. Escalate complex issues to senior engineers or specialized teams when necessary. 2. Incident Management: Create and maintain detailed records of client interactions and reported issues in the ticketing system. Prioritize and manage multiple support tickets, ensuring timely resolution and adherence to service level agreements (SLAs). Follow up with clients to ensure issue resolution and customer satisfaction. 3. Remote Troubleshooting: Utilize remote desktop tools to access and troubleshoot clients' computers and systems. Assist clients with software installations, updates, and configuration changes remotely. Offer guidance and instructions to clients for self-help and basic troubleshooting. 4. Hardware and Software Support: Assist clients with hardware issues, including desktops, laptops, printers, and peripherals. Provide guidance on software applications, troubleshoot software-related problems, and assist with installations and updates. 5. Documentation and Knowledge Sharing: Maintain a comprehensive knowledge base of common issues and solutions. Contribute to the creation and updating of support documentation, FAQs, and user guides. Share knowledge and expertise with colleagues to enhance the overall effectiveness of the service desk. 6. Client Education: Educate clients on best practices for IT security and data protection. Provide training and guidance to clients on the use of various IT tools and applications. 7. Collaboration: Collaborate with other IT teams, including network engineers, system administrators, and security experts, to resolve complex issues. Participate in team meetings and provide input on process improvements and client feedback. Skills Must have Proven experience in a technical support role or as a service desk engineer. Strong knowledge of common operating systems (Windows, Linux) and desktop applications. Excellent problem-solving and troubleshooting skills. Customer-focused with strong communication and interpersonal skills. Ability to work effectively under pressure and meet SLA commitments. Nice to have IT certifications such as CompTIA A+, CompTIA Network+, or ITIL certification is a plus. Languages English: C2 Proficient Seniority Regular Relocation package If needed, we can help you with relocation process. Vacancy Specialization Technical Support (SL1) Ref Number VR-100300

Description: Job Title: System Administrator Job Code: SAS20230210-106731 Job Location: London, UK We can offer you flexible working practices and a hybrid working pattern, with time in our offices and your home, to enable a good work-life balance Important to know: Due to the nature of this role you will need to be a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. About this opportunity and L3Harris UK From 12 UK sites, our team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide. About the role: L3Harris has an immediate opening for an Engineering System Administrator/Infrastructure Technician. The Engineering Infrastructure Technician assists cross-functional software engineering teams with the sustainment of commercial servers, networking, desktop and mobile systems along with a range of common enterprise software products. Trenchant operates globally distributed network to support its growing workforce and the role will involve close collaboration with the wider IT team across the world. Trenchant is an elite global team of engineers and security researchers charged with building world-class computer security products. We are a trusted, discrete partner furnishing security products, consultancy, training and integration services to selected security, defense, and law enforcement agencies. This position will require most of your time to be spent working onsite in our London offices with some opportunity to work remotely, along with some international travel as needed. A few of our employee benefits are: Company bonus scheme 40 hours over 9-day fortnight Flexible, condensed or reduced working hours considered and hybrid working where possible 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 7% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support What You’ll Be Doing Collaborates with test infrastructure, procurement and engineering staff to understand and satisfy diverse technical support requirements. Engages IT to perform electrical and network interconnects required to deploy and service engineering test infrastructure. Monitor health and performance of servers, networking equipment and other devices critical to engineering. Maintains various operating system deployments, upgrading as the need arises Performs local-area network and infrastructure troubleshooting. Interfaces with IT to deploy and understand foundational hardware and software solutions. Fields support calls and works issues to conclusion. Provides support for remote or off-site employees. Essential Skills: Bachelor’s Degree and minimum 2 years of prior relevant experience. In lieu of a degree, minimum of 6 years of prior related experience. Experience with virtualization platforms including VMware vSphere, ESXi, and cluster security. Experience of administration of Windows Server/Active Directory and Linux Server environments Experience in deploying network equipment including routers and switches. Juniper experience ideal. Experience with metrics monitoring, visualization and tracing platforms, such as Grafana, ELK or Splunk. Experience with containerization technologies. Experience with the safe and proper operation of basic electrical test equipment, electronics tools, and hand tools. What else could be helpful to be successful in this role: Experience with bare metal systems/servers building and preparation. Experience with administration of Windows and Mac desktop operating systems. Experience of AWS deployment and management. Technical certification such as A+, CCNA, RHCE, MCSA, MCSE, Network+, or Security+. As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join L3Harris. #LI-Hybrid #Associate

A Global Scientific Consultancy are looking for a permanent IT Support Technician to join their team in Green Park, London. This will be a hybrid working position with Mondays and Fridays working from home/remotely with Tuesday, Wednesday and Thursday in the office. ABOUT THE COMPANY The consultancy is dedicated in promoting sustainable utilization of natural resources through sound integrated management policies and practices. As a leader in this field, it has a long and highly productive history of designing and implementing integrated resource management systems in marine, estuarine, riverine and floodplain environments. Their capability to service an extensive array of resource management needs is further extended through network of associations and collaborations with internationally acclaimed experts from academic institutions and other private organizations worldwide. It has also initiated the formation of several consortia which have been successful in gaining major resource management projects. ABOUT THE ROLE They are looking for an IT Support Technician for the IT operations of the consultancy. The project-based nature of work means that the role requires a dynamic individual with the capacity to problem solve. The role will include installing and maintaining software and hardware on the premises including, setting up PCs and maintaining servers. Providing IT support to staff in the office and remote workers. Supporting the cloud-based systems such as Office 365 and MS Teams. Helping to develop systems and infrastructure to support the delivery of consultancy's projects. The projects that the consultancy works on also often involve the management of large datasets, so some experience in databases and data management would be desirable. Required Experience and Skills: At least 2 years’ experience in a similar and role, preferably with a relevant degree. Alternatively, a marine science graduate with an interest in IT may also apply Good knowledge of Office 365 and Windows 10/11 Configuring and setting up PCs, laptops and printers Diagnosing and resolving technical issues Provide advice and IT support to users Maintaining and patching servers and clients, they use both Windows and Linux operating systems  Desirable: Managing datasets, database development (MS Access, MySQL) or knowledge of SQL Some programming experience (VBA) also have some web-based systems on LAMP servers Configuring Linux servers PERKS & BENEFITS Contributory Pension Scheme Life Assurance Healthcare Cash Plan Hybrid Working Arrangements

Overview We have a fantastic opportunity for a technical support representative to join the Entegral team. This is an exciting and high-profile role that will provide the right candidate with a thriving and supportive workplace. ABOUT ENTEGRAL The spirit of a start-up. The resources of Enterprise. When you bring your experience and talents here, you will join a team of start-up minded creators and leaders. But we are also part of Enterprise Mobility, one of the world’s most respected companies and owner of brands like Enterprise Rent-A-CarÂ. For your career, and for your life, it’s the best of both worlds. Entegral’s product suite are a ‘one stop shop’ for Vehicle Accident Repair Centres. Our multi award winning Bodyshop Management software packages EMACS and Eclipse are designed to efficiently and effectively manage all processes within a vehicle accident repair centre. Entegral brings together insurers, OEMs and bodyshops with a powerful platform enabling faster, smoother, more efficient motor claims. CAPS is a data exchange platform that allows suppliers and claims applications to connect securely, sharing data in real time. Find out more about Entegral here. ABOUT THE ROLE Primary responsibilities for this role will be to provide telephone, remote desktop and on-site support to users of our EMACS Product. You will be part of an IT support team who are responsible for protecting our customers, employees and our brands by incorporating security and compliance in all decisions and continuously identifying opportunities for improving our security posture. You will receive internal and external training, including training on our Specialist Bodyshop Management System products. EMACS is a ‘one stop shop’ for Vehicle Accident Repair Centres. The EMACS software enables vehicle bodyshops to effectively ‘load’ their bodyshop to its maximum capacity, taking into account the ever changing labour resource, technicians efficiency, holidays, training, sick etc. This combined with the full EMACS feature list; Estimating, Parts, Invoicing, Mobile applications and much more enable its users to operate a controlled, efficient and most important of all, profitable business. Regular updates ensure the software is always at the forefront of an ever-evolving industry. ABOUT THE LOCATION Please note that this role is currently home/office based. There will be a requirement of some days working in our Entegral Head Quarters based in Leeds. Responsibilities Key responsibilities and accountabilities for this position will include, but are not limited to: Resolving queries and providing solutions quickly and efficiently Capturing and documenting information to provide accurate analysis Diagnosing and solving hardware/software faults Installing and configuring computer systems and peripherals Logging customer/employee queries on Zendesk ticketing system Managing inbound call traffic with a positive and friendly attitude Visiting customer sites to install/repair/replace hardware & software Communication with internal and external customers with “how-to” application questions Identify and troubleshoot reported issues, offering direct solutions or escalating to the relevant team(s) Maintaining strict adherence to the GDPR guidelines Liaising with suppliers and business partners, and maintaining interdepartmental relationships to improve communication and effectiveness Assisting with other departments and their projects Qualifications OND, HND in IT, or equivalent qualification, or previous experience in delivering high level Customer Service / Customer Support Demonstrated customer service skills with high quality verbal and written communication Ability to multitask, prioritise and work efficiently during periods of high demand Demonstrated aptitude for problem solving using strong analytical skills Satisfaction from helping others and improving established processes, enhancing service standards Must be an excellent team player Must have good knowledge of Microsoft windows and Microsoft Office Bodyshop Industry knowledge is preferred but not essential. Management system knowledge is preferred but not essential. Zendesk Support Ticketing System knowledge is preferred but not essential. Additional Information Salary - £25,000 Hours - 40 hours per week, 8am-5pm or 8.30-5.30pm Mon-Fri Location - Work From home

Essex Posted 7 days ago Website DP Systems Level 3 Information Communication Technician Company: DP Systems Full Address: 85 Longbridge Rd, Barking IG11 8TB (soon to be 134 Church Hill, Loughton, Essex IG10 1LH) Weekly Hours Worked: Monday – Friday 9am-6pm Salary: £10,982.40 – £13,500 Per Annum Please contact Jack on [email protected] or call 0113 3500 333 About the company: DP Systems have been operating for 30 years and have an average client retention of 97%. Our business is centred around each of our customers providing them with seamless IT Support and Managed Services. As our customers get larger and our customer base increases, we are looking to key team members to help drive the business forward. We offer a work hard, play hard environment and a friendly, close-knit team. Our accelerating growth means we are now renovating our brand-new bigger office in Loughton. Brief job description: Estio Training have an exciting new opportunity for an IT Support Apprentice with DP Systems, an IT Company based in Barking Essex but soon to be relocating to Loughton, Essex. Job Description: DP Systems are looking to hire an IT Support Apprentice to assist the support team with remote support, configuration of hardware, administration of software and assisting with logging and monitoring issues on the ticketing system. The role will include both IT based work and customer-facing work when issues are raised. Your duties and responsibilities in this role will consist of: To work as part of the support team, providing telephone and remote support to our varied customer base. To build, configure and install computers/laptops & peripherals including tablet/mobile devices as required. To administer active directory, Office365 and various antivirus console systems. To monitor, configure internet routers and firewalls. Liaise with third party suppliers where necessary, logging tickets as required and acting as a central point of contact. Ticketing, monitoring, and tracking Incidents, requests, or problems, escalating where necessary to 2nd line and 3rd line. Provide clear, professional customer service & support to customers on the phone and remotely. Manage supplier and customer deliveries via couriers. Maintain in house stock room, deliveries, stock control. Maintain in house workshop, keeping place tidy, organised, and efficient. Qualifications: 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths) Skills Required: An avid and detailed interest in IT and computing from school or college. Hands on experience with Windows 7 Pro, Windows 10 and Windows Server (ideally) Hands on experience in both using and installing Microsoft Office and other programs. Hands on experience Active Directory, Local Users and Profiles. Understanding of how to use a Windows computer, copying, pasting, installing. programs and configuration of devices such as printers, scanners, cameras. Understanding of TCP/IP networking, routers, and IP switches. Hands on experience of Android devices and iOS devices (phones and tablets). Good experience with Chrome, Internet Explorer web browsers. Ability to install/upgrade components in desktop/laptops, knowledge of hard drives, memory, processors, and graphics cards. Highly motivated, flexible, and committed attitude toward service delivery. Drive, energy, and initiative. Willingness to learn and develop your technology skills. Personal qualities: Confident communicator on the phone and on email (imperative). Strong interpersonal skills. Punctual, presentable, smart & confident. Ability to prioritise and organise own workload to ensure that deadlines are adhered too. Ability to liaise with colleagues when appropriate. Ability to develop and sustain professional relationships with third parties. Ability to construct effective written communications, including letters and reports and emails. Willing to step up and work to the ethos of the company, representing the company. Future prospects: The role offers a permanent role upon completion of the apprenticeship depending on performance. Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards. Support the information systems needs for your business. To apply for this job email your details to [email protected].

We currently have a vacancy for a full time, experienced computer repair / IT support technician to work from our Egham office in Surrey or, on occasion, to work at local customers’ homes and business clients in and around Surrey & Berkshire and Greater London. Duties and Responsibilities: The main responsibility is the repair of desktop computers and laptops, in both Windows and Mac formats, for home and business users. Some remote repair work may be undertaken from our office in Egham. Handling customer phone calls and emails, booking in new jobs and responding to support enquires over the phone and email. Ability to quote customers, take payments, generate and email invoices via our systems. Order parts and stock as and when required. A full, clean driving license and own transport essential. Qualifications: Ability to work without supervision and sometimes independently, using your own initiative where appropriate. A confident, friendly manner and smart appearance. Excellent customer service skill. A confident telephone manner. Some formal professional qualifications preferred. The ideal candidate will be working/have worked for a similar company. Skills and Experience Required: Thorough knowledge of Windows and Apple platforms. Knowledge of Office 365 Experience in repairing Apple products, iMacs, Macbooks and Iphones Experience in building PCs and diagnosing hardware faults. Proven experience in : Virus removal, software errors, data recovery; hardware repairs, including replacing damaged hardware; laptop screen replacements; upgrading hard drives, memory, motherboards, modems, routers, graphics and sound cards and all other components on most makes of PC and laptops; setting up networks and router setup; printer trouble shooting. re-balling / reflow experience (advantageous) Office 365 Knowledge (advantageous) Job Type: Full-time Experience: IT support: 2 year (Preferred) Apple experience: 1 year (Preferred) Computer repair: 2 year (Preferred) Job Types: Full-time, Permanent Salary: A salary to be agreed, commensurate with experience and industry levels. To apply for this role please email your CV to [email protected] with a covering letter to support your application.

Greenwich | On premise | £23,000 - £26,000 Permanent | Full-time | KR1734 This successful IT MSP (managed service provider) is looking to recruit an IT Support Technician to be on-site at one of their school clients. The company provides commercial ICT solutions to meet business requirements through flexible and affordable packages. You must live in an easy commute to the Greenwich and Tower Hamlets school sites. As an IT Support Technician, you will: Be based across two Primary School sites in Greenwich and Tower Hamlets Provide efficient and effective technical support service to staff and pupils Display a very good understanding of Microsoft Server, Microsoft Client and Office 365 Be able to work under pressure and systematically in tracing faults. Install, configure and test new equipment and network components, hardware, peripherals and software. Monitor system performances. Diagnose and resolve software, hardware and network faults and perform preventive and remedial maintenance and upgrades. Ensure that the staff are made aware of any technical faults that may affect them or any proposed maintenance and repairs to the system. Assist in maintaining a help desk and fault reporting logging system. Liaise with appropriate outside agencies and contractors. Install and maintain computer cabling. Specific Skills In-depth knowledge of Microsoft Office, Windows 10, Server 2016, Office 365 Previous experience working in a school environment would be of great interest. Working understanding of wireless and wired LAN technology Good problem-solving skills Ability to build good relationships and communicate effectively Hardworking, energetic and enthusiastic Good time management and organisational skills Realistic and flexible Ability to maintain a sense of proportion in stressful situations, be innovative, and use own initiative. Skills and Education Level Educated to 'A' level standard Microsoft Accreditation would be an advantage Able to pass a clean DBS Enhanced Check. Full clean UK driving licence Employment Hours Core hours are 8:00 am - 4:30 pm. The company has an out-of-hours team, but in emergencies, IT Support Technicians work outside core hours to minimise disruption to the client. Kent Recruitment will contact you to discuss the position in more depth or will inform you if you do not have relevant experience. We never pass on or sell personal data. The JobsBoard's News Page has helpful articles on CVs, interviews and job applications.

Reading Posted 6 days ago Kyocera Document Solutions UK Level 3 Digital Support Technician Company: Kyocera Document Solutions UK Full Address: Eldon Court, 75-77 London Rd, Reading, RG1 5BS – Full time office based for the duration of the apprenticeship. Weekly Hours Worked: 37.5 hours per week between the hours of 8am – 6pm, Monday – Friday Salary: £20,500 (with an increase upon successful completion of the apprenticeship) Please contact Daniel on [email protected] or call 0203 834 2872 About the company: Kyocera Document Solutions UK are specialists in advanced cloud, IT, communication and managed document solutions. Our founder’s pioneering philosophy guides how we work and shapes our vision for the future of the smarter workplace and for the protection of our precious planet. The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values, and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community. Brief job description: Estio Training have an exciting new opportunity for a Service Desk Incident Operator Apprentice with Kyocera Document Solutions UK based in Reading. Your main goal will be to receive and log all first line technical queries and requests on the service management from internal, external, direct, and indirect customers. Your duties and responsibilities in this role will consist of: To handle all first line technical queries relating to hardware and solutions. To take ownership of Key Account as a single point of contact for Account managers/Partners on queries/escalations. To provide support and resolve issues over the phone. To monitor and respond to the Incident Management email inbox. To escalate any unresolvable issues to the appropriate second line support. To diagnose and request the despatch of spare parts via Service Operations Administration when required. To diagnose and log incident tickets on the incident management system and escalate to appropriate resolver group (return to base, exchange, etc). To request field service call via the Service Scheduling Team. To log all queries via incident call management systems, updating call status where appropriate and closing calls once actions are complete. To process toner orders checking requirement using available monitoring tools. To observe and adhere to the set service levels agreed. To monitor call status and chase / escalate any outside of SLA for resolution. To highlight and report on any areas of improvement. Any other tasks as directed. Qualifications: A minimum of Maths & English – Grade 3/D and above. If you have a grade 3/D, you will be required to complete functional skills assessment. Skills & Qualities Required: Excellent Phone Manner. Good Listening Skills. Troubleshooting Skills. Organisational Skills. Work will within a team. Ability to be able to multitask. Strong Customer Focus. Future prospects: The role offers a permanent role upon completion of the apprenticeship depending on performance. Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services Fundamentals of Digital Systems. Administration of Digital Systems and Services. Change Management. Teamwork and Communications. Introduction to System Security. User and Stakeholder Training. Working in Digital Support. Data Operations and Security. Pathways and Career Progression. To apply for this job email your details to [email protected].

The Role: The EU Service Desk provides support service to customers and forms part of ION's global support team. The desk is responsible for providing both on-site and remote support to users and trading support personnel, maintaining a strong relationship with clients as well as developing a deep understanding of client systems and business practices. Key Responsibilities Receives all client raised incidents and enters on the internal call logging system Analyses each call, using business acumen to identify the nature of the incident and action appropriately Deals with calls immediately, either independently or by passing to the appropriate team to ensure optimum resolution Works to improve knowledge and skills to increase 1st line resolution within the service desk Attends client site to assist with issue resolution and increase business knowledge where requested Develops strong working relationships with other departments to assist with the delivery of our service to clients Adheres to "best practice" and department procedures for client communications, incident progression and investigation Participates in the team shift patterns and assists with weekend work and out of hours escalation when required Required Skills, Qualifications and Experience Hold an IT, numerate or business related Degree or equivalent experience Minimum 0-2 years of experience Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure Ability to read and understand code in one or more of the following: C++, TCL, UNIX Scripting Service desk analysts need to be dynamic, resilient, objective, delivering rapid and accurate solutions to the incidents raised by customers Excellent written and verbal communication skills A confident and professional manner Able to manage own time and a changing workload Co-operative approach to working with team members and other departments Able to view situations from a customer perspective and act accordingly A strong desire to develop a deep understanding of financial markets and business flows and Fidessa's functionality Working knowledge of networks and network infrastructure is desirable About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Senitor https://www.senitor.com/ IT Support Technician - Hardware/Troubleshooting - N12 - £24-28K Microsoft 365/Azure AD, Windows, MAC OS, Linux, Microsoft 2016/2019/365, POP/IMAP* You will be joining a long-established computer support MSP being responsible for providing a high level of technical support focusing on hardware repairs. You will be working in a repair centre environment, dealing with customers face to face, over the telephone or on-site. ***MSP Experience highly desirable*** Suitable candidates should show some of the following: ***PC & Laptop hardware fault finding & repairs (Troubleshooting) ***Apple Mac devices and desktop/laptop fault finding & repairs. ***Software & Operating Systems support & installations, Windows, MAC OS, Linux etc.. ***2+ years ICT Helpdesk support experience ***Knowledge of and ability to support our core technology services below. ***Good knowledge of networking (routers, switches, WLAN, WAN access). ***Ability to support Windows Server and Desktop clients. ***Experience with Microsoft Office 365 (to include Admin Centre, Azure AD, Intune, email, SharePoint, OneDrive, and Teams) *** Malware removal, Firewalls, Security. Desirable: **Experience working for a Managed / Hosting Service Provider **Microsoft Certifications APPLY NOW for consideration and a chance at interviewing next week. IT Support Technician - Hardware/Troubleshooting - MSP - N12 - £24-28K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.