Overview of salaries statistics in the category "Social And Civil Services in "

We are looking for a mix of experienced carers, who can bring their skills and experience to our team, and are also looking for those who haven't worked in care before but looking for a change in career and want to provide high quality care and support for people. We cover Nantwich, Audlem, Sandbach, Alsager and the surrounding villages.So what is it like working in care? It's learning about the person and their conditions to ensure we provide the care they need as an individual. It's also helping people with their hobbies and social interactions. We provide all the training needed, you just have to genuinely care.Benefits of becoming a care assistant with SureCare are: Overall we are rated Good with the CQC and rated Outstanding in Caring - you can help us achieve Outstanding overall. Hourly rates: 12.60 for weekdays, 13.70 for evenings (after 6pm) and for weekends. Paid travel time for travelling between clients homes, on average 5 to 10 minutes only. Paid mileage in addition to paid travel time. Bank holidays: 18.90 in the day and 20.55 after 6pm. Christmas Day and New Year’s Day are both paid at double time. A range of different shift patterns to suit a work/life balance, which can include mornings, afternoons, evenings and weekends. Regular shifts to build relationships with clients. Know your rota in advance with no surprises allowing you to plan your home life around your work life. Exciting opportunities for career progression in our growing branch. Free Blue Light Card giving access to 1000's of online and high street discounts. Annual loyalty bonus which increases each year (conditions apply). Refer a friend bonus scheme - 250 when they pass probation and another 250 after they've worked a year. Workplace pension scheme. To be part of a company which is highly rated on both Google and homecare.co.uk, the country's leading home care review website.We care both about our clients and our team members and have created a great culture to work in. We now want other like-minded people to join our fantastic team. One team member recently said: I really enjoy working at SureCare. I feel well supported by a great management team who always ensure that we provide the best care for our lovely clients. Having worked for other care companies SureCare are by far the best with excellent rates of pay and hours to suit a good work life balance. You do not need to have previous experience in care as we provide full training: Firstly our in-house induction course to introduce you to care, covering many aspects including safeguarding, and provides practical hands on training for things like basic life support, medications and moving people safely. Then you will shadow runs to see how care is delivered by our experienced carers. Then you are observed delivering care to give you the support until you feel confident to go onto the rota on your own or as part of a double handed team.You will also be supported to complete the Care Certificate and will have access to our wide range of e-learning courses. As you progress you will have the opportunity to complete NVQs in care and specialise in particular areas of care that you enjoy the most.We can only currently take on female carers as this is what our clients have requested. You will need a car due to the locations of our clients, although travel between clients homes averages around only 5 to 10 minutes.

As the Account Director, you will play a pivotal role in driving revenue growth from an existing relationship with a key client. Your primary responsibility will be building on an already fruitful relationship in order to ensure the company's revenue objectives are met and exceeded year on year. You will be responsible executing strategic plans to identify and secure new business opportunities, build strong relationships with key stakeholders, and drive revenue generation. This role requires a dynamic and results-driven individual with exceptional commercial acumen and a proven track record in business development and account management.Your responsibilities will include:Client Relationship ManagementBuild and maintain a strong relationship with a major existing client, understand their business needs and objectives.Serve as the primary point of contact for the client, ensuring maximum satisfaction and that any/all concerns are addressed promptly.Revenue GrowthDevelop and implement strategies to up-sell and cross-sell services.Identify new revenue opportunities withing the client account and collaborate with the sales team to close deals.Be responsible for meeting/exceeding new revenue quotas as set out by the Head of Sales.Strategic Account PlanningConduct thorough account assessments to understand client the client's goals, challenges, and growth opportunities.Develop and implement strategic account plans to maximise revenue potential.Sales LeadershipCollaborate with the sales team to identify and pursue new business opportunities.Lead sales presentations, negotiations, and the overall sales process.Forecasting and ReportingAnalyse sales data and market trends to forecast revenue and identify areas of improvement.Prepare regular reports for management, detailing sales performance, client feedback, and revenue projections.Cross-Functional CollaborationWork closely with other departments, including marketing, product development, event delivery teams, and customer support, to ensure a unified approach to meeting the client's needs and revenue goals.Contract ManagementNegotiate and finalise contracts, ensuring favourable terms for both the client and the company.Collaborate with legal and finance teams to ensure compliance and risk mitigation.The successful Account Director applicant will have the following: * Proven experience in business development or revenue generating account management roles, preferably within the communications industry (ability to sell a service).* Exceptional communication, negotiation, and relationship-building abilities.* Demonstrated success in driving revenue growth and securing new business opportunities.* Strategic thinker with a data-driven and results-oriented approach to decision-making.* Excellent organisational and time management skills, with the ability to prioritise and manage multiple initiatives simultaneously.* A positive thinker, you are the kind of individual who constantly challenges yourself to exceed expectations and is not easily deterred from achieving goals.* Experience in successful strategic planning, execution and the ability to accurately forecast revenue.* Strong verbal and written communication skills and excellent in delivering presentations.* Proven track record in winning new business and maintaining relationships.* Improving relationships with both internal and external stakeholders.* Leads seeking out/developing new or current business relationships.* Lead any client RFP/QBR/ABR process.* Excellent interpersonal & administration skills.* Excellent processing & time management skills.* Proficient in Microsoft Excel, Word & PowerPoint.* Driving success via using initiative, determination & persistence.* Previous working knowledge of a CRM system (ideally Salesforce).

We are searching for lively, creative PA /support person/ people to assist a 31 year old young woman, to develop her sense of independence and life skills through her interests in all areas. SE4 Ladywell end of Brockley area.She is essentially sociable, vibrant and has a great personality and has very significant learning and speech and language disabilities.We are looking for someone to join our current PA (who has been with us for over 4 years).We are specifically currently looking for someone to work for us initially probably for an 5-8 hour day which we can discuss with the aim to increase the number of days over time.This will variously involve:• supporting and facilitating travel via walking, train and bus to and participation alongside and throughout arts activities (dance, choir, art, craft, music, etc) run by colleges and progressive organisations for people with learning disabilites and at times will involve support with getting up and ready for the day, organising in discussion with her and her mother, facilitating and supporting, via full participation alongside, her activities at home such as cooking and baking, art and craft, physio exercises, walking, dancing and singing, trips to such things as galleries, bowling, cinema, theatre, some sessions with other arts organisations for people with learning disabilities sometimes facilitating social activities with her friends.Travel by bus/train to local areas and central London from Ladywell/Brockley area.Full induction including initial shadowing and training will be given.PA needs:Although prior experience is preferable it is not essential but the following qualities are essential:Total reliability and integrity.Sensitivity, patience, empathy, kindness, great sense of fun and humour. Creativity.A genuine interest in disability, particularly learning disabilities, a belief in the value of people who have learning disabilities and a willingness to stand up for and be an advocate where necessary.Stamina and lots of energy.Very clear and expressive communication skills, ability to learn how best to assist development of independence, communication and understanding.Ability to remain calm and to come up with alternatives and strategies when things don’t go according to plan.The role will involve some support with personal care.A current DBS is required (we can arrange if necessary) and proof can work in the UK. A willingness to follow our guidelines, discuss and work out consistent strategies, read and follow Speech and Language and Occupational Therapy guidelines, some basic record keeping and take regular lateral flow covid tests and covid vaccination (which we can also supply/arrange) is imperative.Payment is through LA direct payments (with assessed contributions) at LA fixed rate which is in line with the London Living Wage, statutory holiday pay (currently 11.95ph), due to go up to about 13ph April

The role As a Power Platform/D365 Solutions Architect, you will be working within the Managed Services Power Platform Centre of Excellence Delivery Team, where you’ll be responsible for working closely with business stakeholders to understand requirements. You’ll help to design and deliver scalable solutions using the Microsoft Power Platform stack and will ensure seamless integration across various systems and platforms. What will I be doing? Lead and manage Power Platform engagements, from scoping and planning to implementation and successful delivery via the Managed Services Centre of Excellence team Collaborate with business stakeholders to understand their needs and translate them into functional requirements and technical designs using the Microsoft Power Platform and associated technology stack Create and maintain technical documentation, including solution design documents, Entity Relationship Diagrams (ERDs), architecture diagrams, and user manuals – both functional and technical. Ensure existing and new Power Platform solutions align with the organisations strategic goals and adhere to industry best practices and security standards. Provide technical guidance and leadership to development teams by way of assistance with troubleshooting, issue resolution, and code review. Conduct regular assessments of existing Customer Power Platform/D365 solutions, where appropriate, to identify areas for improvement and learning, and recommend enhancements or optimisations. Collaborate with other architects, consultants, and stakeholders to integrate Power Platform solutions with existing systems where applicable. Conduct knowledge transfer sessions and workshops for end-users and key stakeholders, enabling them to effectively utilise and adopt Power Platform solutions. Act as technical escalation point for BAU activities and complex service support issues. Support Business as usual activities, such as Service Reviews and Business Reviews Work in an agile way to design and deliver a backlog of work items for our customers. Collaborate with stakeholders in managing and prioritising product backlogs, and enabling stakeholders with regards agile methodologies, relevant tools and ceremonies. What will I bring to the role? Extensive Experience of the Microsoft Power Platform, including Dataverse, Power Apps (Model-Driven and Canvas), Power Automate, Power Virtual Agents, Power Pages, custom connectors. Extensive experience of Microsoft Dynamics CE first party applications Ability to take customer requirements and identify solutions using Power Platform Capabilities. Experience / knowledge with surrounding technologies such as SharePoint, Azure and the wider Microsoft 365 stack. Experience of working within an Agile environment to deliver customer backlogs. Experience of mentoring others. Experience working with multiple customer engagements and delivering multiple solutions at a time Certifications: PL 100 Microsoft Power App Maker · PL200 Power Platform Functional Consultant MB 200 Microsoft Power Platform + Dynamics 365 Core MB 210/20/30/40 Microsoft Functional Consultant Expert MB 400 Microsoft Power Apps + D365 Developer Why work for ANS? At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance. We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages. What’s in it for you? With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace. Company benefits As standard: 25 days’ holiday, plus you can buy up to 5 more days A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days! Private health insurance Pension contribution match and 4 x life assurance Flexible working and work from anywhere for up to 30 days per year (some exceptions) Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay Company social events – get ready for a jam-packed calendar Electric car scheme 12 days of personal growth development time ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.

UK Corporate Operations and Technology (UKC O&T) is seeking candidates for the following position based in the Manchester office: Client Co-ordinator/Administrator - 12 Month Fixed Term Contract (with the potential to be extended/made permanent). What can you expect? The successful candidate will be responsible for providing support to the branch-based Client Advisors (CA’s) and Client Executives (CE’s), enabling them to provide a best in class client servicing experience. Whilst previous experience within a similar administrative role would be ideal, we would also welcome applications from entry-level candidates who have had previous work/summer/vacation experience within an office setting. What you will be rewarded with: We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis. Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary. We will count on you to: Book meetings, request and collate supporting documentation/collate reports & create agendas. Assist in preparation of client renewal reports. Work on relevant actions from Pre-Renewal meeting. Prepare renewal documentation. Housekeeping of in-house systems. Issue ‘Summaries of Insurance’ from placement information (under direction). Generate invoices and invoice checking. Set up ‘Premium Finance’. Chase Policy documents from insurer and send to client. Send Policy checking and Digests to offshore. Obtain and provide claims information. Compose Whom It May Concern/No Claim Bonus letters. Ad-hoc and various other administrative duties. What you need to have: Office administration experience. Excellent organisational and prioritisation skills. Good communication skills, both written and verbal. Friendly and approachable disposition. Strong attention to detail and visual accuracy skills. The confidence to liaise with a number of key internal and external stakeholders and build strong working relationships. Self-motivated and a willingness to learn. Positive outlook. The ability to work in both a reactive and pro-active capacity. Competent I.T. skills (Microsoft Office). What makes you stand out: Previous experience within an administrative support/processing role. Previous insurance experience. A keenness to study for industry specific Insurance qualifications. Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected]. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. #hybrid

Details Reference number 322165 Salary £28,000 - £33,600 National: £28,000 min - £29,400 max. London: £32,000 min - £33,600 max Job grade Executive Officer Contract type Permanent Business area HO - STARS - International and Domestic Strategy and Engagement directorate (ISED). Type of role Administration / Corporate Support Secretarial Working pattern Full-time, Job share, Compressed Hours Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location 23 Stephenson Street-Birmingham, General Buildings-Cardiff, 2 Marsham Street (2MS)-London, Soapworks-Manchester About the job Job summary The International and Domestic Strategy and Engagement (ISED) directorate sits at the heart of the Home Office International System and acts as the central strategic and coordination function for the department’s engagement and partnerships with local and UK domestic partners. ISED champions the systems, steers the department through the recent International Strategy, and comprises of deep country- and region-specific expertise. ISED is a cross-cutting Directorate, with an overview of all Home Office priorities. The International Engagement Team within ISED delivers ministerial and official-level bilateral and multilateral engagement. This is an exciting opportunity for the right candidate to develop, connect with a wide range of people and engagement structure within a high performing policy group. ISED is made up of four units: 1. Europe and Multilateral 2. Africa, Middle East and Asia 3. UK Domestic, Overseas Territories, Americas & 5EYEs 4. International Strategy and Capabilities This role sits within the newly-formed Directorate Support Team, who support corporate and business administration delivery across the whole of ISED. You will work with a small friendly team, headed by a G7 Chief of Staff. Our team values are proactivity, compassion, transparency and innovation. Our team delivers support to named teams as well as a central function that benefits ISED as a whole. We actively embrace diversity and promote equality of opportunity, to enable us to reflect the communities that we serve. We provide people with the opportunity to work at pace and deliver in stretching roles. You will learn a lot in your day to day work – but we also provide excellent wider learning and development opportunities. Due to business requirements this post is not suitable for part time working. Job description This is an exciting opportunity to join the International Engagement team within ISED. The International Engagement team has responsibility for representing the department on the international stage. Our work is high-profile and can vary significantly day-to-day dependent upon international events and current affairs. This is a fast-paced and stimulating role within a supportive and friendly team. They provide opportunities to engage at the highest levels and represent the department internationally, including travel to support visits by ministers and senior officials. This is an excellent entry level roles for both domestic and international policy, diplomacy and wider civil service work. The post holder will need to build up an understanding of the foreign policy context and stay abreast of Home Office policy developments. They will be in the privileged position of looking across the full breadth of the Home Office’s international priorities so will be exposed to a wide range of policy areas. This is demanding but rewarding work and, while the post holder will be stretched at times, they will be supported by the team and wider directorate. This is an exciting opportunity to join the International Engagement team within ISED. The International Engagement team has responsibility for representing the department on the international stage. Our work is high-profile and can vary significantly day-to-day dependent upon international events and current affairs. This is a fast-paced and stimulating role within a supportive and friendly team. They provide opportunities to engage at the highest levels and represent the department internationally, including travel to support visits by ministers and senior officials. This is an excellent entry level roles for both domestic and international policy, diplomacy and wider civil service work. The post holder will need to build up an understanding of the foreign policy context and stay abreast of Home Office policy developments. They will be in the privileged position of looking across the full breadth of the Home Office’s international priorities so will be exposed to a wide range of policy areas. This is demanding but rewarding work and, while the post holder will be stretched at times, they will be supported by the team and wider directorate. This role will have the following responsibilities: PA Support to DD ISED PAs are the centre point of contact of colleagues needing to access and engage with the SCS. Local priorities and ways of working will be determined by the individual needs of your principal, but you can expect the key responsibilities of this role to be: Diary and inbox management for your principle Supporting day to day delivery through day packs or prioritisation Working with the Unit SMT to support the DD and curate messaging to your principle Working with other PAs to ensure join up across units, and with the DG PO team to ensure SCS messaging is cascaded Secretariat Assistant The Secretariat team lead on the delivery of ISEDs obligations to reply to Parliamentary Questions, Freedom of Information Requests and Ministerial Correspondence. The team proactively drafts and leads on these items to reduce the burden on ISED Policy teams and acts as the centre of excellence in ISED supporting colleagues. Within this role, key tasks would be: Daily check of PQs, FOIs and Correspondence Lead initial drafting of anything received Work with teams to upskill colleagues Understand and advise on FOIs, PQs and correspondence Delivery and management of the ISED Public Lines Pack and On Call Rota Design and maintenance a database of responses for audit purposes Management of the Home Office Diptels, in tandem with FCDO Minuting of SLT Meetings and distribution across ISED Person specification You communicate effectively both verbally and in writing with the director and You can use appropriate methods of communication over email, telephone, and face-to-face. You enjoy working with people at all levels, internal and external, to deliver results, as you will be liaising with senior officials and offices across Whitehall. You build effective partnerships and relationships both internally and externally, from a range of diverse backgrounds. You are adept at influencing and negotiating with others to achieve timely results. You exercise discretion, tact and diplomacy in managing sensitive, personal and confidential matters. Your role with involve close working with the deputy director, so you must be able to gain a clear understanding of their needs and expectations. You will need to understand the priorities of the Department and how your work supports its objectives. You are confident working with senior officials and external stakeholders. You remain calm whilst working under pressure and to demanding deadlines whilst maintaining a flexible approach. You can think on your feet and take the initiative. You can make decisions when needed and are accountable for your actions and your performance. You take responsibility for delivering timely and quality results. The successful candidate will be motivated, flexible and adaptable in their approach to work, and when required support with other tasks. It is essential that the post holder can work at a fast pace and can prioritise their work effectively. They will also need to be a good communicator, both verbal and written, and be comfortable engaging with senior management and other Private Offices across government, external and international stakeholders, law enforcement, and the voluntary sector. Essential criteria: Strong interpersonal skills to build good working relationships with both internal and external partners. Excellent communication skills (both oral and written), and the ability to juggle competing demands across challenging portfolios. Given the often-changing priorities with each country and policy area, the post holder will need to be adaptable and flexible, effectively prioritising work and often working at pace. The post holder will have the ability to take the lead on some issues. Autonomy and the ability to work as part of a small team are key requirements. Desirable criteria: The ability to demonstrate interest in international relations. Experience working on International matters is highly desirable. Experience of working with senior stakeholders on complex issues. Previous PA experience is highly desirable. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Delivering at Pace Working Together We only ask for evidence of these behaviours on your application form: Communicating and Influencing Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. As part of the application process, you will be asked to complete: A CV detailing job history/skills A statement of suitability (personal statement) (maximum 500 words) Provide evidence of the behaviour Communicating & Influencing (250 words maximum) Further details around what this will entail are listed on the application form. The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job advertisement. For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours The sift will be held on the behaviour Communicating & Influencing and the statement of suitability (personal statement). The CV will not be scored. However, if a large number of applications are received, the sift will be conducted on the lead behaviour Communicating & Influencing. If you are successful at sift stage, you will be invited to an interview which will be behaviour-based questions on the behaviours listed within the advert. Sift and Interview dates Sift is expected to take place from the 16th November 2023. Interviews are expected to take place from the 6th December 2023. We will try to meet the dates set out in the advert, however on occasions these dates may change. Interviews will be carried out via video. Candidates will be required to have access to: A laptop (personal or work) with a working webcam Good internet connection Skype for Business/Microsoft Teams Further Information For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. When completing your application you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in. Candidates who are successful at Interview will be placed in order of merit per location and provisional job offers will be made in strict merit order per location preference. Provisional offers are made, as they are on condition that you successfully pass all pre-employment checks. Note for Candidates Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants. If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage. Hybrid working is an option Hybrid working enables employees to work partly in their workplace(s) and partly at home. A hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions. Visa sponsorship We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License. A location based reserve list of successful candidates will be kept for 12 months. Should another role or similar role become available within that period you may be offered this position. Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. For further information please see the attached notes for candidates which must be read before making an application. Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details. Transfer Terms: Voluntary. If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents. Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustments If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs. Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Home Office Resourcing Centre Email : [email protected] Recruitment team Email : [email protected] Further information If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance [email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Job Title: Living Well Network Support WorkerSalary: £21,730 - £23,177Responsible To: CEO Wigan and Leigh Carers CentreAccountable To: Operational Manager – Living Well Team (GMMH)Hours of Work: Full & Part time hours will be considered to meet the needs of the locality. Predominantly Monday to Friday 9am till 5pm however there may be a requirement to work outside of those hours to meet the needs of the service. Full & Part time hours will be considered.Job SummaryWe are looking for an enthusiastic and motivated Network Support Worker (NSW) to work in a new community mental health service in Wigan, called Living Well (LW). The LW Service will enable timely access to mental health services and support when people need it most and provide support for people closer to their home community who might not traditionally meet the threshold or criteria of existing mental health services. You will work as part of the Living Well team which will include voluntary sector organisations, mental health professionals, peer workers and volunteers from across Wigan.In this role you will be a key member of the team. Your primary role will be working in one of the seven spoke teams which are based in communities across the borough of Wigan. You will be pro-actively supporting people who access the service who have additional support needs as individuals and as part of their own family network.The duties and responsibilities of this innovative post have been assessed as levels of competence up to and including NVQ Level II (or equivalent) in ‘Health and Social Care’ which reflects the skills and knowledge required to satisfactorily perform the duties of the post.You will be supported by a variety of your own peers, managers and leadership both within your hosting VCFSE organisation and by members of the GMMH leadership team including a team leader, operational programme manager and clinical lead. You will have access to numerous training and development opportunities within the NHS Trust and host organisation.The Wigan Living Well Service will be a proactive compassionately led, trauma informed, and recovery focused. Living Well has co-produced key values and principles that all staff and peers share. As a result, our model is humanistic and person-centred. Our core values are based on creating open, honest, safe spaces and conversations where all people’s strengths are valued.Main Duties1. To provide practical and emotional support for people accessing the Living Well service, their identified carers, family members or wider support networks.2. To provide flexible support to carers, family members and the wider support network to assist in alleviating distress when they are dealing with complex or stressful situations i.e. enable carer, family member or wider support network to leave the caring situation for short periods, and/or supporting the carer, family member or wider support network in visits to health appointments relating to the service user.3. To act as an informal advocate on behalf of the person and their network.4. To provide signposting and coordination support if relevant and appropriate.5. To participate in a duty/rota with the wider Living Well team of initiating contact with service users and their wider Network when required.6. To have knowledge of and keep up to date with local services available and how to access them, to support service users, their carers, family members and wider support networks.7. To signpost people accessing the service, their carers, family members and wider support networks to self-help, community groups and activities. To reduce social isolation of carers, family members or wider support networks and encourage support through individual interventions, joint working, group activities and workshops.8. Ensure carers are aware of their full benefit entitlement and tax credits referring to specialist advice services (eg. CAB/ W&L Carers Centre) if necessary.9. To liaise with Local Authority, healthcare, housing services and voluntary sector agencies in developing systems for exchanging information between services and carers, family members and wider support networks and have awareness of the personalisation agenda.10. To maintain up to date and accurate records in accordance with organisational policy and in line with the requirements of the LW model.11. undertake any other duties in order to meet personal, team and organisational objectives following consultation with the manager. .General1. Be familiar and comply with organisational policies and procedures.2. Attend relevant meetings and staff development training as and when appropriate.3. Participate in supervision.Develop and maintain healthy communication with all members of the LW Team4. Participate in and achieve competence in mandatory training relevant to the post e.g.,Breakaway, moving and handling.Health and Safety1. The job holder will observe the organisations health and safety instructions, standing financial instructions and other workplace statutory and regulatory requirements and attend appropriate training.2. The post holder will take reasonable care of his / her own health and safety at work and the health and safety of colleagues, service users and others in the workplace.3. The post holder will report all accidents, incidents or omissions to his / her line manager and complete appropriate electronic or paper records of occurrences.Standard Requirements –Confidentiality:The post holder must maintain the confidentiality of information about people using the service, their carers, family members or wider support networks, colleagues and service business in accordance with relevant legislation such as the Data Protection Act. A disclosure to any unauthorised person is a serious disciplinary offence.Equal Opportunities Promote the concepts of opportunity and managing diversity.Disclosure of Criminal Background This post is exempt from the Rehabilitation of Offenders Act 1974, therefore the successful applicant will be required to undertake a criminal records bureau disclosure prior to commencing work. Having a criminal record will not necessarily bar you from working in this post.SummaryThis job description is an outline of the key tasks and responsibilities of the post and is not intended as an exhaustive list. The post may change over time to reflect the changing needs of the service. The job description will be reviewed regularly and updated as appropriate following agreement between the postholder and Line Manager.Job Types: Permanent, Full-timePay: £21,730.00 per yearBenefits: Company pensionSchedule: Monday to FridayWork Location: Hybrid remote in Wigan

Details Reference number 319866 Salary £34,350 - £36,755 Job grade Higher Executive Officer Contract type Permanent Business area HO - Digital Data and Technology Type of role Information Technology Working pattern Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Manchester - Soapworks About the job Job summary The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK. The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone. Our work is guided by these principles: We put user needs first We value delivery and outcomes over process We work in the open Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role. We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work. You can keep up-to-date with our work on the Home Office DDaT blog. Job description As a member of the DDAT IT Operations Incident Management team, you will play a key role in the provision of service support at the Home Office, contributing to the delivery of high-quality consistent incident, problem and request fulfilment management processes across the estate. You will identify and log issues, and support with investigating and addressing Home Office users’ technical queries, requests, incidents and problems in a timely and professional manner, maintaining a clear focus on the user throughout. You will work closely with other DDAT technical support teams and a variety of suppliers to address issues and restore services within agreed service level agreements. You will also get the opportunity to learn about the variety of delivery and support approaches in place at the Home Office including Agile delivery and DevOps. This post is eligible for a DDaT RRA. Successful Candidates with exceptional skills and experience may be assessed for RRA between (edit accordingly: £3,000 - £5,000). This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in-line with departmental priorities and could be reduced or withdrawn at any time. Due to the nature of the role, this post is available on a full-time basis only. The flexible working arrangement of Hybrid working (working partly in their workplace(s) and partly at home) is available subject to local agreement with line management. Person specification Your main responsibilities will be: Supporting the effective management of technical incidents in line with incident management processes Reviewing and ensuring accurate information about technical incidents is captured and recorded in order to provide the relevant information to the appropriate DDAT support teams and to facilitate service and management reporting Providing a point of escalation for Service Desk team members Supporting the major incident review process: reviewing major incidents, documenting major incident reports and lessons learned in a timely manner; and ensuring identified actions are completed Providing stakeholders with updates on the status of technical incidents, service requests and problems Regularly engaging with other DDAT teams and / or suppliers to resolve technical incidents, service requests and problems in line with SLAs You will also be expected to carry out the following day to day activities: Managing and owning incidents of all priorities to meet user requirements Proactively contributing to continual service improvement through the identification of incident management process and procedure improvements Liaising with Problem Management to support root cause analysis activities Producing and sharing reports and analysis on technical incidents as required Supporting the onboarding of new / updated services as required, undertaking the necessary training to upskill in the support of the new services Undertaking knowledge management activities: identifying, controlling and storing any relevant information, and maintaining knowledge items to ensure that they are current, relevant and valid Sharing knowledge and expertise with others, coaching and supporting team members as required Undertaking appropriate training for the role and seek to constantly improve performance through personal development Participating, contributing to and supporting collaboration initiatives and career development within the IT Operations community, building in-house capability via a professional community of practice Essential criteria You’ll have a demonstrable passion for IT support, with the following skills or strong experience in: Understanding and / or experience of adhering to ITIL v3 / v4 service management processes and procedures Experience of leading technical calls with proven stakeholder management skills Good communication and interpersonal skills, with an ability to communicate effectively and professionally Ability to work as part of a team and to engage effectively with users, third-parties and suppliers Good analytical and problem-solving skills Strong sense of ownership and drive to follow tasks through to completion Customer-focused The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role: Strategy and Architecture: Business Strategy and Planning o Knowledge Management (KNOW) – level 1 Delivery and Operation: Service Operation o Incident Management (USUP) – level 3 Delivery and Operation: Service Operation o Problem Management (SLMO) – level 3 Delivery and Operation: Service Operation o IT Infrastructure (ITOP) – level 2 Delivery and Operation: Service Design o Service Level Management (SLMO) – level 3 Relationships and Engagement: Stakeholder Management o Customer Service Support (CSMG) – level 2 You should currently hold or be willing to undertake NPPV 3 vetting (including financial checks). This is essential for this role and can be arranged once you are in post. Desirable Criteria Ideally you will also have the following skills or some experience in: Performing a similar role within the Civil Service or at other organisations Using a Service Management toolset to log and update service incidents Understanding of Lean, Agile and DevOps principles within a Product-centric delivery model Knowledge and experience of using ServiceNow Experience of leading large and complex technical calls with proven stakeholder management skills Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Making Effective Decisions We only ask for evidence of these behaviours on your application form: Managing a Quality Service Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. As part of the application process, you will be asked to complete: A CV detailing job history/qualifications/skills A statement of suitability (personal statement) (maximum 750 words) Provide evidence of the behaviour Managing a Quality Service (250 words maximum) Further details around what this will entail are listed on the application form. The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the Essential criteria as detailed in the job advertisement. The sift will be held on the lead behaviour - Managing a Quality Service and the statement of suitability (personal statement). The CV will not be scored. However, if a large number of applications are received, an initial sift will be conducted on the lead behaviour - Managing a Quality Service. Candidates who pass the initial sift will then be progressed to a full sift. Interviews will be conducted on behaviour-based questions. Sift and Interview dates Sift is expected to take place from 2nd November 2023. Interviews are expected to take place from 28th November 2023. We will try to meet the dates set out in the advert, however on occasions these dates may change. Interviews will be carried out via video. Candidates will be required to have access to: A laptop (personal or work) with a working webcam Good internet connection Microsoft Teams PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given. Further information Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement. If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful. For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice A reserve list may be held for a period up to 12 months from which further appointment may be made Who are eligible to apply to roles advertised Internally and Across Government? Internally advertised roles are open to existing Home Office staff only. Across Government roles are open to all government departments and Accredited NDPBs. Roles are restricted to existing: Permanent Civil Servants. Fixed term appointments who were appointed following fair and open competition. Please speak to your HR department if you are unsure of how you were recruited. Employees of those NDPBs who have been Accredited by the Civil Service Commission (see NDPB Accreditation - Civil Service Commission (independent.gov.uk). Please check if you are a Civil Servant or Accredited NDPB Public Servant. Public servants from Accredited NDPBs will be recruited as external hires rather than civil servant transfers. See section on NDPBs within the Candidate Information Notes. Also see the Civil Service Commission’s Recruitment Principles for more information on Exceptions Recruitment - Civil Service Commission (independent.gov.uk) Other worker types operating within the public sector (e.g. Agency workers, Contractors, police, military, NHS etc.) and those appointed under Exceptions 1-4 of the CS Commission’s Recruitment Principles (including Secondments, Seasonal Workers) are not eligible to apply. They can only apply to Externally advertised roles. Visa sponsorship We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License. Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. For further information please see the attached notes for candidates which must be read before making an application. Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details. Transfer Terms: Voluntary. If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents. Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustments If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Resourcing Centre - DDaT Resourcing Email : [email protected] Recruitment team Email : [email protected] Further information If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance [email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

The role As a Service Desk Manager in our Managed Services department, you will be responsible for leading a close-knit team of multi and highly skilled engineers who support a range of technologies across our SMB customer base. Working from our Manchester office, you will be responsible for supporting and managing our customer base from our operations centre, well as managing the engineers within the team at a range of different experience levels. What will I be doing? Understand, maintain, and deliver relevant training regarding current service desk procedures Ensure engineers have regular 121 sessions, training and development Hold daily, structured squad stand ups Plan & manage squad resource working with peers and Service Operations Manager Work closely with the Group Leader around all aspects of the continuous service improvement plan, contributing where required Working closely with peers to discuss improvements and opportunities for automation Carry out service transition and change implementation Be a point of technical and functional escalation for our customer base Help customers drive further product usage and feed opportunities into Customer Success Team Work with ANS Professional Services to ensure a smooth transition from project to service & BAU Take ownership of respective Squads overall performance against SLA, KPI & NPS for our customer base and drive continuous service improvements What will I bring to the role? Experience supporting systems on a 3rd line basis Strong organisational skills Excellent communication skills Knowledge of ITL Process Why work for ANS? At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance. We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages. What’s in it for you? With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace. Company benefits As standard: 25 days’ holiday, plus you can buy up to 5 more days A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days! Private health insurance Pension contribution match and 4 x life assurance Flexible working and work from anywhere for up to 30 days per year (some exceptions) Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay Company social events – get ready for a jam-packed calendar Electric car scheme 12 days of personal growth development time ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.

Details Reference number 317305 Salary £20,440 - £24,470 National: £20,440 (induction rate) - £24,470 (spot rate) London: £21,930 (induction rate) - £26,190 (spot rate) plus £3,150 recruitment and retention allowance Please see the candidate pack for a full salary breakdown by location. Job grade Administrative Officer A2 Contract type Permanent Fixed Term Length of employment Permanent or Up to 24 Months (FTA) Business area Birmingham, Cardiff, Liverpool, Leeds and Manchester. Type of role Administration / Corporate Support Operational Delivery Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 4 Contents Location About the job Benefits Things you need to know Apply and further information Location Birmingham, Leeds, London, Manchester, Nottingham About the job Job summary Are you interested in developing a career with a real purpose? Start your career as a casework assistant or administrative officer with the Crown Prosecution Service (CPS) in an integral supporting role. As a casework assistant or admin officer, you’re often the point of contact dealing with enquiries and correspondence. You’re responsible for providing support within your team, gaining insight into the important work of the CPS along the way. In either role, you are a professional delivering customer service to internal and external stakeholders. You build on your skills – such as communication, quality checking and time management – to complete your work to a high standard to help achieve your team’s goals and objectives. For both roles, you’re central to supporting tasks that help the overall delivery of justice. As a casework assistant, you may find yourself drafting correspondence to other members of the criminal justice system, or as an admin officer liaising with business centre colleagues giving advice on an enquiry after discussing with your team members. The CPS is responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the upmost respect for others and continually strive for excellence. We are looking for individuals who are committed to public service, making a difference in people’s lives and delivering justice. We are committed to delivering the highest standards in this complex and challenging field. Successful candidates are required to have digital capabilities to complete tasks within this role. We do a pre-sift of applications whilst the campaign is live to ensure applications are completed at the appropriate standard. If your application doesn't address all application questions appropriately, your application is declined. Applicants can't resubmit a new application once it's been declined. Please note that our three administrative officer and casework assistant adverts are linked (all areas, casework divisions and headquarters). If you submit multiple applications, we only consider your first application and the others are withdrawn – so only apply for one of these vacancies. If you would like to be considered for more than one, you can specify this on your application form. Candidates are only shortlisted once and interviewed once, However, your application is considered for all linked vacancies if you’re successful. If you’re currently doing an apprenticeship within the CPS and you’re successful, you must complete your course if the role is relevant to the apprenticeship. For more information about how to apply, please see the candidate pack and job description at the bottom of this page. Job description Admin Officer To provide general administrative assistance to the team. To act as the first point of contact for the unit, dealing professionally and courteously with general enquiries and passing to the relevant person or department as and when necessary. Meet our administrative officers Casework Assistant To provide casework and general administrative assistance to prosecution team members. To act as a point of contact for the unit, dealing with enquiries and correspondence in a professional and courteous manner. To prepare cases for court, ensuring that all case files are accounted for. Meet our casework assistants Person specification Administrative officer To monitor the accuracy of data received into the team, challenging appropriately that which doesn’t meet CPS policy, seeking guidance where necessary. To prioritise your work and manage time effectively, balancing conflicting priorities where necessary, ensuring all tasks are completed to a high standard within the specified deadlines. To promptly identify potential problems and present suggested solutions to your line manager. To produce basic letters, following a standard format. To deal with enquiries and routine correspondence by phone or email professionally and within agreed timescales. To provide assistance and support to the team by performing a range of general administrative duties when required. To provide a professional service to both internal and external contacts ensuring that information and advice is given in an organised and professional manner. To cover reception when required. Casework assistant To prepare case files for court within timescales, ensuring all tasks are completed to a high standard and within the deadlines set. To prepare cases for court hearings and serving material on other parties ensuring all information is recorded on CMS accurately. To deal with phone enquiries in a professional manner, linking correspondence to case files and completing related tasks on cases in accordance with prosecutor instructions. To provide an excellent customer service demonstrating your sound judgement when dealing with enquiries. To deal with correspondence and enquires from stakeholders, defence and colleagues in a timely and professional manner. Behaviours We'll assess you against these behaviours during the selection process: Developing Self and Others Seeing the Big Picture Making Effective Decisions Communicating and Influencing Delivering at Pace Benefits CPS is passionate about ensuring that we’re a top performing organisation and a great place to work. We’re a committed equal opportunities employer, creating a culture where everyone can bring their whole self to work, and individuality is truly appreciated. We want to ensure that our admin officers and casework assistants can thrive at work and home, and we offer a range of support to achieve a balance. This includes flexibility to support working hours, caring responsibilities and deployment, which means that where you work (a court, office or your home) is based on the kind of work you’re undertaking. This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions. The CPS commits to offer its employees the following experience. You can do impactful, purposeful work that’s making a difference to your local communities. You are able to learn and grow, with access to the right opportunities and resources. We care about your wellbeing. We want you to feel valued, trusted and included. We also offer the following benefits: Civil Service pension access to employee savings Cycle2Work scheme 25 days’ leave, rising to 30 days after 5 years’ service 1 extra privilege day to mark the King’s birthday competitive maternity, paternity and parental leave flexible working and a family friendly approach to work childcare vouchers. Part-time working requests are considered, subject to business needs. Please note that, if you are successful, you start on the induction salary rate. This rises to the spot rate after you successfully complete your probation period, which is six months of employment. Successful candidates may be placed on a reserve list if a post isn’t immediately available. You may also be offered a post in a different division to your preference, subject to business need. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. The recruitment process consists of an online application and a video interview held remotely through Microsoft Teams during the week commencing 20 November 2023. Please try to keep these dates free if possible or notify us if you’re not available. We will make every effort to accommodate you, but we can’t make any guarantees. Q&A Sessions We are holding online candidate Q&A sessions where you can ask the resourcing team questions about the roles and the selection process: Thursday 12 October, 1.00pm - 2.00pm https://meetandengage.com/aln39hah0 Thursday 19 October, 1.00pm - 2.00pm https://meetandengage.com/aln39j9so Application stage Submit your application through Civil Service Jobs by 11:55pm on Monday 23 October 2023. Please note, applicants must be aged 16 years and older by the above closing date. You’re asked to complete a behaviour-based section of 1,250 words max. You must explain how you consider your personal skills, qualities and experience match the requirements detailed in the candidate pack. You must address the core behaviours for this role, detailed in the behaviours section of the candidate pack. These behaviours are: Motivation (lead behaviour) ‘Why have you applied for an A2 position with the Crown Prosecution Service?’ Developing Self and Others ‘What skills have you learnt from school, your social life or your professional occupation that you feel are important in the workplace?’ Seeing the Big Picture ‘What skills would you hope to gain if successful in this role with the Crown Prosecution Service?’ You must address each question when you provide examples of your behaviour. If you don’t, your application will be rejected. The panel reserves the right to only assess the lead behaviour (motivation) and/or raise the standard or pass mark as required. Please refer to the candidate pack for more information about the process and what is being tested at each stage. You are not required to complete an online test Interview stage A member of our recruitment team will be in touch with more information if you reach the interview stage. If you have any queries, please contact the CPS Recruitment Team at [email protected]. If you’re offered an interview, you must complete the character enquiry form, and nationality and immigration questionnaire. If you’re successful, you must secure DBS clearance. Certain roles may require heightened clearance such as Security Check clearance. To speed up this process, please bring three forms of ID to your interview. Data gathered from unsuccessful candidates is destroyed in accordance with our Data Retention Policy. We only provide feedback if you attend an interview or assessment. Complaints If you’re dissatisfied and want to make a complaint, please click on the following link to the Civil Service Commissioners complaints page. https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/ You can find the Civil Service Commission recruitment principles here https://civilservicecommission.independent.gov.uk/recruitment/ You can find the Civil Service nationality rules here https://www.gov.uk/government/publications/nationality-rules Candidates are subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website here https://www.gov.uk/browse/visas-immigration/work-visas Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Early Careers Email : [email protected] Recruitment team Email : [email protected]

Support Services Administration – 80145 £24,390 London Organisation Level Support – The jobs at this level will be task focused supporting defined activities, services or operations. Overview Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment. This is a non-operational job with no line management responsibilities. Characteristics Typical tasks associated with this Group Profile include: Provide administrational assistance in area of work Maintain accurate filing system for area of work Respond to queries relating to area of work, redirecting where required Job Descriptions relating to this Group Profile The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions. Essential Skills/ Qualifications/ Accreditation/ Registration An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh Hours of Work and Allowances 37 hour working week Behaviours Developing Self and Others Communicating and Influencing Working Together Managing a Quality Service Salary £24,390 Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made. Standard working hours for this post are 37 hours per week excluding breaks which are unpaid. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment. Benefits Annual Leave The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work Childcare Vouchers For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts All staff receive security and diversity training and an individual induction programme into their new roles Eligibility All candidates are subject to security and identity checks prior to taking up post All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail [email protected]); To Ministry of Justice Resourcing team ([email protected]); To the Civil Service Commission (details available here) The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

3 posts available: 2 x 37.50 hours per week posts (Monday-Friday) 1 x 30 hours per week post (hours to suit) Due to an internal promotion and 2 retirements, we have 3 vacancies for Paediatric Secretaries within our high quality administration team: The role is working within a busy, dynamic Community Paediatric Service, which encompasses looked after children, child development, education and child protection. You will have proven experience of working within an office environment. You will have excellent typing and IT skills, with a very good working knowledge of Microsoft Office. A good understanding of medical terminology is ideal. You should also be familiar with audio/digital dictation. This is a great opportunity if you are someone who has a positive, can do attitude, is team focused and wants to learn and get involved. You will be able to utilise your excellent communication, organisation and administrative skills. In return, you will work with a great team within modern offices. You will receive an induction programme, full training and have the opportunity for ongoing learning and development. To provide comprehensive secretarial and administrative support to the consultant and community paediatric team in accordance with relevant policies, procedures, protocols and guidance. The will include typing of clinical correspondence, referral management, booking appointments and telephone liaison. MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected]. We’re looking forward to hearing from you!

Salary 1 £20,126 - £24,225 Number of jobs available 1 2 Detail of reserve list 1 12 Months Region 1 North West City/Town 1 Manchester Building/Site 1 JSO Redfern Building 30 Hanover Street Manchester, M4 4AH Grade 1 Other Organisation Grade for HMPPS 1 NPS Pay Band 2 National Post Type 1 Permanent Working Pattern 1 Full Time Role Type 1 Administration / Corporate Support Job description 1 Overview of the job This is an administrative job within the Probation Service. Summary The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. This role may involve some out of hours work. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality Service Ability Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skills Experience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiative Additional Information 1 If you are successful in this campaign please be aware that we have multiple offices across the Greater Manchester Probation Service region. If similar roles arise in other offices and you are appointable, we may look to offer you a position within these other locations. Our locations that we would like to consider your application are: Ashton-Under-Lyne , Atherton , Audenshaw , Bolton , Bury , Manchester , Oldham , Rochdale , Salford , Stockport , Stretford , Wigan. HM Prison Buckley Hall, OL12 9DP, HMP/YOI FOREST BANK MANCHESTER, M27 8FB, HMYOI HINDLEY - WORKS NEAR WIGAN, WN2 5TH, MANCHESTER MINSHULL CROWN MANCHESTER, M1 3FS, NPS 12 MINSHULL STREET MANCHESTER, M1 3FR, NPS 128 ROCHDALE ROAD OLDHAM, OL1 2JG, NPS 19-37 HIGH STREET STOCKPORT, SK1 1EG, NPS 2 REDWOOD STREET SALFORD, M6 6PF, NPS ARGYL HOUSE BURY, BL9 0LN, NPS BALMORAL HOUSE BURY, BL9 0LN, NPS Bolton Magistrates Court, BL1 1UA, NPS CROWN SQUARE MANCHESTER, M3 3FL, NPS ST HELENA MILL BOLTON, BL1 2JS, NPS STOCKPORT MAGISTRATES COURT STOCKPORT, SK1 3NF, NPS TAMESIDE MAGISTRATES COURT ASHTON-UNDER-LYNE, OL6 7TP, NPS WIGAN MAGISTRATES COURT WIGAN, WN1 1DW, SALFORD MAGISTRATES' COURT SALFORD, M3 6DJ, NPS ROZ HAMILTON HOUSE ASHTON-UNDER-LYME, NMS 1 Cromwell Court, OL1 1ET, NMS Unit 20, Chichester Business Centre, OL16 2AU, NMS Cirtek House, SK1 3QD Upon your appointment to post, an Enhanced Vetting check will be conducted. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard working hours are 37 hours per week excluding breaks which are unpaid. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. Eligibility All candidates are subject to security and identity checks prior to taking up post Support A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]); To Ministry of Justice Resourcing team ([email protected]); To the Civil Service Commission (details available here) The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. Interview dates 1 To be confirmed Closing Date: 02/01/2024, 23:55 hours. Contact information 1 If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]. Please quote the job reference - 82387. Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL ([email protected]) in the first instance We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage. Application form stage assessments Behaviours Managing a Quality Service - 250 word limit Communicating and Influencing - 250 word limit Working Together - 250 word limit Delivering at Pace - 250 word limit Experience Work History A sift based on the lead behaviour, Managing a Quality Service, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. Interview stage assessments There is 1 interview stage for this vacancy. Behaviours Managing a Quality Service Communicating and Influencing Working Together Delivering at Pace Technical Skills IT Skills Word and Excel Strengths may also be assessed at interview but these are not shared in advance. Additional Assessment(s) Technical Test A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Working within a close-knit and highly skilled Level 3 team as a Network Support Engineer you will be responsible for supporting, managing and configuring our customers managed firewalls and network connectivity, specialising in Cisco Security and Networking. As part of your role you will work to agreed SLA’s and KPI’s, delivering highly technical resolutions and a high level of customer service. Dealing with business-critical Priority 1 incidents on a regular basis, you will need strong communication skills, a great team ethic, customer centric focus and the ability to work in a fast-paced environment! ANS are searching for the right candidate with the right attitude, we will provide any and all technical training required to complete the role. Your role in the team... Incident management Manage customer tickets both technically and procedurally via Phone, Email or Web portal in line with defined SLAs and KPIs Escalation and pro-active chasing of Vendors and external support groups Manage own ticket queue and assist other team members where appropriate Major/Incident Management Business/Customer impact management and support Provide OOH (on-call) support for business-critical issues to our customers. Change Management Assessment and ownership of changes to customer environments Problem Management Investigate problems providing root cause analysis What we need from you... Essential Service desk or technical support experience CCNA (or working towards) Excellent problem solving skills Desirable Any Cisco specialist certifications in R&S/Security Good knowledge in layer 2 fundamentals, such as STP, port types, switch configuration standards and layer 2 security Good Knowledge of layer 3 technologies such as BGP, OSPF, MPLS Great knowledge of Cisco ASA fundamentals, with the ability to work from the CLI Great knowledge and configuration experience of VPN technologies, including IPsec site to site and Anyconnect. Other Vendor experience: Fortinet &/or Arista Why work for ANS? At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance. We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages. What’s in it for you? With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace. Company benefits As standard: 25 days’ holiday, plus you can buy up to 5 more days A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days! Private health insurance Pension contribution match and 4 x life assurance Flexible working and work from anywhere for up to 30 days per year (some exceptions) Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay Company social events – get ready for a jam-packed calendar Electric car scheme 12 days of personal growth development time ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.

The successful candidate for the IT Security Architect- Financial Services Sector 6-month contract role will fulfil the following responsibilities:Working with IT Architecture, Production, and Information Security colleagues to design IT and InfoSec solution architectures. They will take end-to-end responsibility for the security solution, driving the high-level design, and supporting engineering in the low-level design, through to architecture assurance reviews of the delivered solution.Working with Information Security colleagues to identify and assess security risks, define security control requirements, and understand the changing nature of risk as the IT landscape evolves.Produce effective architecture documentation that enables all relevant business and technical audiences and communicate these across IT where appropriate.Provide security architecture consultancy services to internal customers by offering technical security guidance, and ensuring architecture principles, design standards and operational requirements are met.Provide security coaching and advice to senior developers, Tech Leads and Head of Tech.Design and implement cloud security strategies and policies that meet an organisation's specific needs.Ensure the security of cloud-based data and applications against unauthorized access, theft, and other threats.Over and conduct regular security assessments and audits of our technology stack to identify vulnerabilities and develop plans to address them.Collaborate with other IT professionals, including network engineers, developers, and system administrators, to integrate cloud security measures into existing systems and processes.Champion best practices, quality and sound data management, work with engineers, developers, and Heads of Technology to ensure roadmap alignment, whilst acting as the bridge between the business, security and technology.Offer coaching and consultancy to the Technology & Security and project teams.To be considered for the IT Security Architect- Financial Services Sector contract role in London the candidate must present evidence of the following:Demonstrable experience in designing, recommending, and implementing enterprise-wide security architectures.Previous experience in delivering and maintaining technical security solutions for systems such as End Point Protection, Email & Communications Security, Cloud Security, Network Security, Security Monitoring and Response, and Data Loss Prevention Technologies.Thorough knowledge of Microsoft Azure and M365 core services and products and expert knowledge of security-related products and services.Working knowledge of Secure Software Development Lifecycle and DevSecOps.Strong knowledge and understanding of Information security risk management.Strong knowledge and understanding of architectural frameworks (COBIT/TOGAF) and information security frameworks and controls (NIST, ISO27001, CIS).Experience in security governance.Successful applicant must:Be an articulate communicator, capable of clearly explaining technical cyber and information security issues in business terms to a wide range of audiences.Be comfortable briefing and communicating with C-Suite and business leaders as regards security principles and technologies.Be able to produce clear and structured documentation for all levels of the business.Be able to work under their initiative.Have CISSP/CISM qualifications.Stay up to date on the latest cloud security technologies, trends, and best practices.Candidates should be strongly motivated by BII's development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity.Our cultural values We look for team members who aspire, as we do, to work at our best and to be:Impact-led, commercially rigorousTenacious in the face of challengesCollaborative and caringOur client is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, sexual orientation or educational background.

Walk the Walk Family Support Service CIC is a not-for-profit social enterprise that offers practical parenting support to families in crisis throughout the Hertfordshire and other areas, specialising in Child to Parent Abuse.Job Title Family Support Worker Bank worker (Gloucestershire)Do you have a passion for supporting families in crisis? Would you like to work to help prevent children going into care?Position in OrganisationSupervised by Jacqueline Gear, Programme ManagerDuties and Key Responsibilities:• We are committed to safeguarding and promoting the welfare of children and young people. We require you to understand and demonstrate this commitment• Deliver reintegration work to families in Gloucestershire, across multiple areas.• Ensure all parents are free from Child to Parent Abuse.• Ensure all young persons supported are given opportunities to develop their life skills and positive social behaviours.• Ensure every young person supported is safeguarded from harm.• Promoting inclusion across the cultural spectrum and in line with the disability discrimination act, encouraging social engagement in the local community and working to reduce isolation for all member of the family.• Ability to listen to the parents and child’s voices equally, and work to ensure all members of the family have a voice in the work.• The role also involves liaising with different agencies and attending professional meetings, writing reports for referrers or other partner agencies, and occasionally for court.• Attending key meetings to support families in crisis.• Contributing to project development opportunities for the company• Maintain a caseload of families and maintaining accurate records.• Ability to work flexibly around families’ schedules and across the whole of Gloucestershire as caseloads require.• Support the company with any other duties as identified by the CEOSkills/Qualifications/Experience• Qualified to Health and Social Care Level 3 or equivalent.• A minimum of 1 years’ experience in family support or social work is required.• Experience of working with SEN/D families would be an advantage.• Demonstrate an understanding of the safe working practices that apply to this role.• Ability to work in a way that promotes the safety and well-being of children and young people.• Experience of working with young people, their parents and/or carers and the ability to communicate sensitively and effectively.• Ability to respond in a calm and professional manner in stressful or hostile situations.• Good listening skills with empathy and patience and a non-judgmental approach to working with a diverse group of individuals.• Good verbal and written communication and interpersonal skills.• An understanding of current challenges and opportunities for families experiencing violence from their children.• An understanding of and commitment to equality and diversity.• Ability to prepare reports to a professional standard.• Experience of initiating and working in partnership with various stake-holders - statutory and voluntary organisations.• Flexibility in hours worked to meet the requirements of the work including unsocial hours or weekend.• Early morning, weekend and evening work is regularly required for this role.• Ability to work alone or part of a team.• A clear DBS is essential.• A clean driving license is essential.• You must have your own vehicle for this role and be prepared to use this vehicle for business purposes, mileage will be paid for business use.Hours/Salary• Flexible zero hours contract• Work will be required at weekends and evenings as well as weekdays, so a flexible schedule is needed• Work will be across the area of Gloucestershire; travel is expected to be a significant element of this work.• 15 per hour weekdays, 17 per hour Saturdays, 18.00 per hour SundaysPlease note: Please indicate your interest by sending your CV we will then send you an application form. We will not progress your application without a completed application form.Previous candidates need not reapply.We cannot offer sponsorship for this role.

Details Reference number 326065 Salary £29,770 - £34,180 A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer Contract type Permanent Business area HMT - Ministerial and Communications Type of role Administration / Corporate Support Secretarial Working pattern Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location This post can be based in London (1 Horse Guards Road) About the job Job summary If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us stronger and better at developing policy that reflects the needs of every community. We embrace different views and experiences and value the new perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, gender, age ethnicity, LGBT+ identity and socio-economic status. We are part of the Darlington Economic Campus, a pioneering new cross-government hub which brings people together to play an active role in the most important issues of the day whilst working closer to the communities we serve. The campus provides the opportunity for people from all over the UK to help shape the future of the country, and our flexible working practices ensure you can collaborate effectively with our partners. It’s central government, made more accessible to you! Job description Ministerial and Communications The Ministerial and Communications Group sits at the heart of the Treasury. If you are interested in the inner workings of the Government, meeting Ministers, Senior Officials and liaising with the Press then this could be the place for you! We are a friendly and inclusive Group working on some of the most exciting issues of the day, bringing together work from across the rest of the department and engaging closely with partners across Whitehall and beyond. We provide support to Ministers, through Ministerial offices. We act as Treasury's external face, through the Press Office and Communications team. We are responsible for managing the department, through our support for the Permanent Secretary, the Second Permanent Secretaries, the Treasury Board, and the Executive Management Board (EMB), and our ownership of Treasury governance structures. The Group is led by the Permanent Secretary. About the team This is an exciting, challenging role in a warm and supportive team, offering the chance to work in the centre of government and help deliver Treasury policy across a broad and complex portfolio. The Exchequer Secretary has an important and interesting portfolio covering a significant amount of high-profile HMT objectives. The Exchequer Secretary is responsible for growth and productivity, a core part of Treasury’s business, covering a wide range of policy including investment zones, infrastructure, regulation, competition, foreign direct investment, digital economy, skills, migration and more. The Exchequer Secretary is also the Minister responsible for energy, environment and climate policy and taxes, as well as excise duties (including alcohol, tobacco and gambling). The Exchequer Secretary relies upon their Private Office to help them carry out their role and to work with the wider Treasury in driving forward the Ministers’ policy agendas. The Office works with the Minister, to seek their steers on policy decisions and provide private advice. It also organises other elements of the Exchequer Secretary’s workload including their diary, correspondence, engagement with Parliament and supporting them in handling their relationship with the Treasury. The postholder will join a friendly and encouraging team of 6 (Private Secretary, three Assistant Private Secretaries, Diary Manager and Registry Manager). You will also work collaboratively with the Minister’s press officer and Junior Ministers’ speechwriters. About the Job This role is stretching and exciting and will give you the opportunity to work at pace, on high-profile issues! Private office provides a unique and exciting opportunity to work closely with Ministers, and better understand the role of Parliament and the media in policy making and presentation As Diary Manager you will gain first-hand experience of core Government processes, including during high-profile fiscal events. You will enjoy a great deal of autonomy and benefit from opportunities to apply your judgment. You will contribute to an office ethos which focuses on well-being and development, at both a personal and team level. The postholder will play a key role in a team passionate about providing a world-class Private Office service to the Exchequer Secretary . This post would suit a self-starting EO/Range C who is looking to develop their critical thinking skills and experience of working with Ministers, in readiness for applying for HEO/SEO. You will ensure an appropriate balance between departmental, parliamentary and personal priorities in a busy and fast-paced diary. We are looking for someone who will: Lead all aspects of the minister’s diaryincluding arranging meetings on behalf of the minister, working with Treasury officials, private offices across government and organisations related to the portfolio, from trade associations to reform groups and lobbyists; Process all incoming invitations (for meetings, speeches, receptions etc.) and advise the minister accordingly; Commission briefings and speeches for all meetings and events that the minister attends, including compiling their daily briefing pack; Co-ordinate and handle all logistical arrangements for meetings to ensure they run efficiently, arrange travel and take into account value for money considerations; Liaise with other diary managers to agree ministerial rotas for recess, sitting Fridays and weekend duty; Take responsibility for records management in relation to the diary, including electronic filing, so that requests under the Freedom of Information Act can be met; Support the private secretaries in the day-to-day running of the office, which could include arranging the weekend box, looking after the ministerial rooms and meeting and greeting visitors from reception. Depending on your progress, we would consider a variety of opportunities for you to support the minister in their wider policy roles, including in policy development, events in Parliament, and meetings with different organisations. If you would like more information about the role, please contact the hiring manager Hugo Lucas ([email protected]) Person specification We are looking for the below behaviours and we will ask you to demonstrate these in your application form. Please review the Candidate FAQ document that is attached to the advert for guidance on how to complete your application form. Managing a Quality Service – Ability to deliver a high quality, proactive service in a fast-paced pressurised environment. Delivering at pace – Ability to work independently and manage a full workload to deliver deadlines and priorities. Communicating and influencing – Ability to communicate clearly and influence effectively, confidently dealing with senior partners, policy makers and industry figures to build positive relationships, and working collaboratively within a team. The lead criteria is: Managing a quality service If we receive a large number of applications, applications will be assessed against this criteria alone first. They will then considered against the other criteria if they have met the minimum score on the lead criteria. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Communicating and Influencing Benefits Alongside your salary of £29,770, HM Treasury contributes £8,037 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. 25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant) Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave package Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving Access to a retail discounts and cashback site A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT* network, faith and belief network). HM Treasury operates an office based working approach across all Treasury sites - Darlington, London, and Norwich, with the expectation of achieving 50% attendance in the office as a minimum requirement, along with the flexibility of working remotely. This blended working approach allows you to work collaboratively, meet stakeholders face to face, support others and promotes a healthy work life balance (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. All our offices have been recently modernised and designed to collaborate and connect with colleagues as well as desk and quiet space to allow a range of ways to work. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. Recruitment Timeline Closing date: 27/11/23 Shortlisting: w/c 27/11/23 Interviews: w/c 4/12/23 This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline. If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs Profile. Eligibility Statement A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this. Please refer to the Candidate FAQ document attached to the advert for more information. Individuals appointed to the Treasury Group will be subject to National Security Vetting. To allow for meaningful checks to be carried out applicants will normally need to have lived in the UK for at least 3 out of the past 5 years. A lack of UK residency in itself is not always a bar to security clearance but the Department will need to consider eligibility on a case by case basis using all information that can be obtained following a successful application. Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. For many roles, security clearance is also required. Successful candidates must meet the security requirements of the role before they can be appointed. The level of security clearance required for this role is Counter Terrorist Check (CTC) Please read the Vetting Charter for information on what to expect during the vetting process and what will be expected from you. Many areas of your life may be explored during your vetting journey, and it is important that every individual, regardless of their background and experiences, should feel comfortable going through this personal process, whilst having confidence that it is fair, proportionate, and inclusive. These short videos address common concerns and preconceptions which applicants may have about national security vetting. If you have questions relating to security clearances, please contact [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : [email protected] Email : [email protected] Recruitment team Email : [email protected] Further information Complaints Process: Our recruitment process is underpinned by the principle of appointment based on fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact HMT by email at: [email protected]. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.

*You must be a UK resident and have the right to work in the UK to apply*Complex Care Professionals provides a high quality of care within the domiciliary healthcare sector, focusing on bespoke complex care putting our client’s needs first.We are currently recruiting an Experienced Complex Care coordinator to work at our Rochdale Branch.The role includes:Scheduling care rota'sLine Managing a Team of Care WorkersEnsuring Service Users receive the right care in line with their assessed care package.Processing client referralsProcessing documentation for field staffQuality AssuranceEnsuring compliance will all office systems & processesOn call dutiesIf you would like to join our Hyde team, you will have:Ideally, 1 year’s Care coordinator experienceConfident using various IT packages, including Outlook, Word & ExcelEnjoy problem solving and have a positive can-do attitudeTeam - playerA good knowledge of community care services & willingness to lead by exampleIn return we offer:Competitive Salarypaid holiday + Bank HolidaysWork based pension schemeDevelopment program for career progressionRefer a friend schemeBlue light card Simply putting people first’

Job summaryThe CCO will be one of four members of the SFO's Executive Team, making cross-cutting organisational decisions on a daily basis. These decisions include:Critical organisation-wide decisions to shape the strategic direction of the SFO;Strategic decisions relating to high risk casework;Shaping an ongoing programme of change across the SFO;Organisational communications strategies.The CCO will shape the strategic direction of the SFO through:Being an executive member of the SFO Board;Working constructively with ministers and officials in the Attorney General's office and across a range of different departments, and with key policy stakeholders including politicians and those able to influence decision makers to the SFO's benefit;Leading and shaping, in conjunction with the Director, General Counsel and Chief Operating Officer, the strategic stakeholder engagement and influencing of domestic and international law enforcement, prosecution, and Civil Service partners.The CCO will be responsible and accountable for driving the delivery of a range of corporate services and acting as a catalyst and sponsor for change and new initiatives, including using technology to drive SFO efficiency and outputs. The CCO will lead on engagement with HM Treasury and any Spending Review as well as ensuring that the SFO operates within its financial settlement, that it complies with all relevant statutory and other requirements, and delivers optimum value for money. The CCO reports to the Director and may deputise for him in his absence. The CCO reports to the Director and may on occasion be required to deputise for him. The CCO acts as the SFO's Temporary Acting Accounting Officer.Job descriptionAs the Chief Capability Officer you will be responsible for:Effectively influencing external stakeholders across Government and the wider public and private sectors in support of SFO corporate objectives and reputational standing, where effective and persuasive engagement with the AGO, HM Treasury and policy departments will be critical;Providing oversight of the creation and implementation of the SFO's 5 year strategy and 1 year Business Plan, empowering the whole Senior Leadership Team to deliver them via their teams;Leading the enabling functions - these are currently IT, Finance, HR, Commercial and Facilities, Chief Investigators Office, Strategy and Change, - to deliver for the organisation including line management of relevant Senior Civil Servant (SCS1) direct reports who lead these functions;Providing strategic oversight and review of the SFO's financial strategy;Ensuring appropriate corporate governance arrangements for the organisation are in place and adequately supported, including ensuring appropriate assurance mechanisms and policies for meeting its obligations on data protection, departmental security, freedom of information, and public and parliamentary correspondence;Leading the development of policy positions and legislative asks on behalf of the organisation and overseeing communication and engagement strategies to deliver these;Acting as a senior advocate for the organisation, increasing understanding of and confidence in our work;Providing oversight of the effective delivery of the SFO's programmes and projects, including setting future priorities and chairing a number of Committees. Person specificationSee above and attached Candidate Pack.BenefitsAlongside your salary of £129,000, Serious Fraud Office contributes towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Option to join the Civil Service pension scheme. For further details, click here http://www.civilservice.gov.uk/pensions Generous annual leave provision of 25 days which increases to 30 days after five years' service plus an additional day in recognition of the King's Birthday and the option to buy or sell up to five days' leave per year. Different terms may apply if you are already a Civil Servant.Discretionary performance-related bonus scheme.Interest-free season travel ticket, bicycle loan and cycle to work scheme.Access to the Rental Deposit Salary Advance Scheme which assists employees in meeting the costs of deposits for privately rented homes.Opportunities for learning and development.Flexible working arrangements and family-friendly policies.Voucher for eye care and discounted spectacles.Access to a range of discounts through membership of the Civil Service Sports and Social Club, CSSC Sports and Leisure. http://www.cssc.co.uk/Maternity and paternity leave provision over and above the statutory entitlements.Access to My CPS Rewards Gateway. My CPS Rewards offers staff a range of rewards and savings including:Discounts with high street retailersSavings on grocery shopping at a range of supermarketsSpecial salary sacrifice and recognition schemesReloadable gift cards and e-cardsInstant vouchersAny move to the Serious Fraud Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.ukThings you need to knowSelection process detailsCivil Service recruitment processes are regulated by the Civil Service Commission, and we follow clear guidelines to ensure that our recruitment is fair and open. We expect the process for this role to be as follows:A Statement of Suitability of no more than 1000 words explaining how you consider your skills and experience provide evidence of your suitability for the role, with references clearly linked to the essential experience criteria on page 9 of the candidate pack.A supporting CV outlining your career history and qualifications.Shortlisting will take place from 7th June 2024. It will not be possible to provide feedback to applicants who are unsuccessful at the application stage.A staff engagement exercise, which involves:Shortlisted candidates completing an online psychometric assessment to identify strengths and potential areas for development in relation to the roleShortlisted candidates leading a discussion with a group of staff of varying grades and professions that represent key business areas the post-holder will need to engage with regularly. This will take place week commencing 17th June 2024.The staff engagement exercises will not result in a pass or fail decision. They are designed to support the panel's decision-making, and staff feedback from this exercise will inform questioning at the formal interview panel.Final interview week commencing 24th June 2024. A face to face interview exploring behaviours and experience in more depth. The interview panel will be chaired by Christopher Pilgrim, Civil Service Commissioner, and will include Nick Ephgrave, SFO Director.Salary£97,000 - £162,500Staff applying on promotion within the Civil Service will usually be appointed to the salary minimum or receive a 10% increase on their existing salary. Individuals appointed on level transfer will retain their existing salary. If you are successful and are from outside of the Civil Service, you can expect your salary on appointment to be c. £129,000 per annum. Applicants from outside the Civil Service should be aware that starting salaries will normally be no more than this. 

Region 1 EMEA (Europe, Middle East and Africa) Division 1 Corporate Location 1 London Program type 1 Internship Level 1 Analyst Job description 1 Who we are Nomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through our three business divisions: Retail, Wholesale (Global Markets and Investment Banking) and Investment Management. Driven by the insights of some 26,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. Corporate Infrastructure overview Our Corporate Infrastructure business areas are what underpins the success of the entire organisation. These are the functions that support the business, helping us deliver innovative financial solutions that set Nomura apart in the global marketplace. In our highly competitive and fast-paced industry, strong infrastructure teams are fundamental to our success. Work in these areas with us and you’ll be operating at the forefront of your field, as well as gaining a valuable insight into how Nomura operates on a global scale. The Technology Summer Internship Programme aims to give you exposure into one of our Technology departments - Support, Development and Infrastructure. Programme overview: We offer a nine-week Summer Internship for final year students interested in learning about the banking business. The programme will provide you with the opportunity to develop your technical knowledge, gain valuable on-the-job training, understand our culture and create new networks. The first week of the internship is class-room based training which is provided to enhance your key technical skills and will enable you to perform on the desk during the internship. Following the training week, you will join one of our Technology desks for the remaining of the internship and complete tasks at a similar level of a first year Analyst. At the end of the internship, strong performers will receive offers to join our Graduate Programme. Additional sessions during the internship include soft skill sessions, product presentations, business overviews as well as social events. Training Summer Analysts will receive extensive training to enhance the skills they need to perform well during their internship. As part of the Corporate Infrastructure Summer Programme you will receive training which will include business overview presentations, structured class room seminars, internal training by business representatives and team-building with colleagues. You will receive ongoing performance feedback and have access to division specific educational sessions designed to aid your professional development. Managers will focus on your career development and dedicate their time to coach and mentor you, helping you realise your full potential. Throughout the Internship Programme you will be supported both by a buddy, mentor and dedicated programme management team. What’s your role? Technology at Nomura involves working with, and designing, state-of-the-art information technology and risk management systems. These are the systems that can often give us that crucial, split-second edge over our competitors. Work ranges from infrastructure support and deployment to in-house development of complex modelling software and applications. This programme will give you the opportunity to develop new applications that keep us at the forefront of technology. You’ll develop an impressive level of technical knowledge, using a range of technologies (Java, C#, C++, SQL, Python, Perl, JavaScript, HTML/CSS and others) and frameworks (Spring, Maven, Camel, WPF, Node, React, and many others). Depending on your role, you’ll gain an understanding of different financial products, and build a valuable knowledge of risk management techniques and live trade analysis. There is a wide breadth of roles available in technology. Your role will fit into one of the below: Business Analysis – To help bridge the gap between the worlds of Technology and the business, Business Analysts are the intermediary through which each side can communicate effectively. Each modification we make to our in-house software requires complete understanding and agreement from both sides as to how things are to be changed, and as a Business Analyst you will facilitate this. You’ll be meeting regularly with business representatives to understand the problems that are currently occurring, and will be translating these problems into concrete requirements for the Development and Support teams. Analytical skills are a must for this role, as well as the ability to express an idea in more than one domain language. Software Development – Bespoke software is at the heart of everything we do, and as a software developer you will help build out our ecosystem to help our clients and traders create and maintain a competitive advantage over other banks and organisations on the street. We write a large proportion of our software in-house and you could be involved with anything from generating real-time risk measures for our traders, to ensuring that payments to other companies are correctly collated, calculated and executed. As a software developer at Nomura, you will be designing, implementing and deploying solutions to meet rapidly changing business and regulatory needs. Strong coding skills and a logical outlook are a must. Technical Support – To support the many systems that are written in house, our technical support teams are the first line of communication between our business users and Technology. As a member of one of our dedicated teams you’ll be doing anything from diagnosing and remediating issues in complex system flows to investigating previously unknown issues, all while in contact with traders or other business staff in a fast-paced environment. Excellent communication and technology knowledge are required to get the ‘big picture’ and disseminate information to find a solution to issues. Bear in mind, that not all jobs fit into one of these categories, and can sometimes span two or all three! Your role will be in the context of one of our IT divisions: CTS – Corporate Technology Services (CTS) is responsible for delivering and supporting business applications to Finance; Compliance; Legal; Human Resources; Real Estate and various other Corporate divisions across the Nomura Group. CTS plays an essential role in servicing the Firm’s business needs and future direction by provisioning innovative, cost-efficient technology solutions to help underpin our competitiveness; revenue-generation and regulatory compliance. This is achieved by defining and overseeing strategic direction and technical architecture of Corporate Technology Services across Wholesale and wider Group companies; ensuring quality, delivery timeliness and progress transparency against milestones and objectives. Team collaboration is also involved, sharing successes and failures, ensuring we consistently and continually learn. CTS creates an environment and culture to attract the smartest and most determined people, helping them succeed in their roles and careers. Acting as true partners with the Business and wider Corporate world, they provide technical expertise, ideas, opinions and problem-solving abilities. CTS also sponsors and supports Firm-wide IT Transformation, transitioning to cloud, automated toolchain and testing processes. GIS – Global Infrastructure Services team is responsible for designing, developing and maintaining Nomura's core group-wide infrastructure platforms which are divided into three main functional areas: Digital Workspace; Cloud; and Traditional Services. These functions are underpinned by Engineering, Programme Management, Governance and Business Management functions. The GIS team continually drive forward the organisation through the delivery of leading edge technology platforms and business solutions. The current GIS project portfolio spans cloud and workspace initiatives alongside infrastructure optimisation programmes and provides support for business initiatives. Through the knowledge, expertise and teamwork of our people, we create significant technological and competitive advantage for Nomura. Our strategy is to provide a first class and cost efficient Service Delivery centering on Efficiency, Platform Standardisation, Consolidation and a Globalised Operating Model. GMIT – Global Markets Technology develops and maintains software solutions for the Global Markets division. Our products are used around the globe and include trading, pricing, risk management, analytics, research and sales systems. Risk IT – Risk IT supports the Risk Management division by developing and maintaining software solutions that calculate market and credit risk exposures and provide group-wide risk management capabilities in line with the firms’ risk appetite and regulatory requirements. WPS – Wholesale Production Services provides business aligned 1st/2nd line IT Support and has global responsibility for the overall stability of the systems supporting the global wholesale businesses and the supporting functions (e.g. Front Office, Operations, Risk, Finance, Compliance). Wholesale Production Services is responsible and accountable for monitoring the environment to proactively identify issues, incident management, release management, disaster recovery, capacity management and application support. What are we looking for? At Nomura our goal is to attract and develop exceptionally talented people who share our passion for individual excellence and our commitment to teamwork. We recruit graduates and interns with a high level of academic and extra-curricular achievement, who will be able to withstand the rigours of a rapidly changing, demanding but ultimately rewarding environment. As an intern, you should be in your final year of university graduating in 2024. All applications will be considered. Fluency in English is essential. How to apply Please note that you can only submit one application per recruitment year (Sep 2023 – August 2024) and that all applications must be submitted online via: www.nomura.com/careers To apply for a 2024 Summer Internship position, candidates should be available for full time employment in July 2024. We only accept applications for this programme from final year students graduating in 2024. Deadline dates & Visa sponsorship Application deadline: 1st December 2023 We recruit on a rolling basis and encourage applicants to apply early. Please note Nomura do accept and consider applications from overseas students from outside the UK and will provide support and assistance with the visa application process as best we can. For further information about Nomura, please visit www.nomura.com/careers Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.