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Overview of salaries statistics of the profession "HR Management Information Analyst in UK"

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Overview of salaries statistics of the profession "HR Management Information Analyst in UK"

40 196 £ Average monthly salary

Average salary in the last 12 months: "HR Management Information Analyst in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession HR Management Information Analyst in UK.

Distribution of vacancy "HR Management Information Analyst" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of HR Management Information Analyst Job are opened in . In the second place is Northern Ireland, In the third is Scotland.

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Shared Service Support in Records & Info Admin
Bank of England, London
Shared Service Support in Records & Info Admin - ( 009771 ) Primary Location UK-ENG-London Job Secretarial and Administration Organisation 130020 - CORPORATE SERVICES OPERATIONS Job Posting 25-Oct-2023, 4:37:30 AM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. Job Description The Records and Information Administrator role is part of the Records and Information Administration (RIA) team, based in the Corporate Services Operations Division, within the Central Operations Directorate. You will be joining a friendly and supportive team keen to share their expertise and knowledge to train a new team member. The RIA team act as first-line contact for records management queries, resolving issues or referring on to other teams where needed. The majority of tasks and queries are to do with electronic records, however the role also deals with paper records and procedures. The jobholder will provide support to colleagues across the Bank, fulfilling the role of EDRM (Electronic Data Records Management) and RM (Records Management) system expert. Full training will be given. RIAs are responsible for the administration of documents and folders in the Bank’s Electronic Document and Records Management system and associated applications throughout the information lifecycle and support the business in ensuring that users comply with the Bank’s Records Management policies and procedures. The RIA Team works closely with various teams across the Bank including the Bank Records Management Team, business areas records management administrators, Technology Service Desk and support teams, the User Access Management (UAM) team and Recruitment support teams. Key areas of responsibility as a RIA Team member: Provide first-line customer support for records management queries via phone, email and the “My Service” online request tool, referring on where appropriate to Technology Support or the Bank Records Management Team. This includes: Assisting colleagues with problems using FileSite (the Bank’s records storage database) Provide guidance and advice to customers on best practice for storing and accessing records and complying with the Bank’s “Our Code” policy Creating, amending, reviewing and closing records management folders, and folder access rights Document administration including unlocking or checking in documents Responsible for the administration and review of folders and documents in the Bank’s Electronic Document Records Management system (ARM) Creating, updating and closing FileSite accounts for Bank colleagues Participate in the team’s daily rota, sharing responsibility with the rest of the team for the various ongoing activities and tasks including customer service and records management administration Records management governance and compliance including: Supervision and management of folders and documents throughout their lifecycle to ensure compliance with records management policies and legislation Govern the creation and maintenance of folders and document access ensuring correct security classifications Check and action Compliance and Integrity reports on all information stored Perform Data Protection Subject Access / Freedom of Information searches as required Role Requirements Minimum / Essential Criteria An interest in Records Management and an awareness of the importance of this for the Bank of England A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A commitment to service improvements with a customer focussed attitude Ability to prioritise and handle your own workload and work to tight deadlines to deliver a successful outcome Good written and verbal communication skills Able to work as part of the team and independently as required Accuracy and attention to detail Ability to learn quickly Solid understanding of Microsoft Office suite and the ability to learn a range of IT tools / applications software as part of the role Desirable Criteria Possesses a broad understanding of the Bank’s organisational structure, or an interest in quickly acquiring this knowledge Knowledge or experience of Records Management within an organisation Working to Service Level Agreements (SLAs) in a Service Request environment You should not be put off applying if you do not meet/ have all of these criteria – we would encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be helpful in role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application. Salary and Benefits Information This specific role offers a base salary of £25,700 per annum on a full-time basis. In addition, we also offer a comprehensive benefits package as detailed below: A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. (Note effective from April 2023 and for the Benefits year 2023/24) 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice The Application Process Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The closing date for applications is Friday 17 November 2023. The assessment process will comprise of two stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
Information Technology - Summer Internship
NOMURA, London
Region 1 EMEA (Europe, Middle East and Africa) Division 1 Corporate Location 1 London Program type 1 Internship Level 1 Analyst Job description 1 Who we are Nomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through our three business divisions: Retail, Wholesale (Global Markets and Investment Banking) and Investment Management. Driven by the insights of some 26,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. Corporate Infrastructure overview Our Corporate Infrastructure business areas are what underpins the success of the entire organisation. These are the functions that support the business, helping us deliver innovative financial solutions that set Nomura apart in the global marketplace. In our highly competitive and fast-paced industry, strong infrastructure teams are fundamental to our success. Work in these areas with us and you’ll be operating at the forefront of your field, as well as gaining a valuable insight into how Nomura operates on a global scale. The Technology Summer Internship Programme aims to give you exposure into one of our Technology departments - Support, Development and Infrastructure. Programme overview: We offer a nine-week Summer Internship for final year students interested in learning about the banking business. The programme will provide you with the opportunity to develop your technical knowledge, gain valuable on-the-job training, understand our culture and create new networks. The first week of the internship is class-room based training which is provided to enhance your key technical skills and will enable you to perform on the desk during the internship. Following the training week, you will join one of our Technology desks for the remaining of the internship and complete tasks at a similar level of a first year Analyst. At the end of the internship, strong performers will receive offers to join our Graduate Programme. Additional sessions during the internship include soft skill sessions, product presentations, business overviews as well as social events. Training Summer Analysts will receive extensive training to enhance the skills they need to perform well during their internship. As part of the Corporate Infrastructure Summer Programme you will receive training which will include business overview presentations, structured class room seminars, internal training by business representatives and team-building with colleagues. You will receive ongoing performance feedback and have access to division specific educational sessions designed to aid your professional development. Managers will focus on your career development and dedicate their time to coach and mentor you, helping you realise your full potential. Throughout the Internship Programme you will be supported both by a buddy, mentor and dedicated programme management team. What’s your role? Technology at Nomura involves working with, and designing, state-of-the-art information technology and risk management systems. These are the systems that can often give us that crucial, split-second edge over our competitors. Work ranges from infrastructure support and deployment to in-house development of complex modelling software and applications. This programme will give you the opportunity to develop new applications that keep us at the forefront of technology. You’ll develop an impressive level of technical knowledge, using a range of technologies (Java, C#, C++, SQL, Python, Perl, JavaScript, HTML/CSS and others) and frameworks (Spring, Maven, Camel, WPF, Node, React, and many others). Depending on your role, you’ll gain an understanding of different financial products, and build a valuable knowledge of risk management techniques and live trade analysis. There is a wide breadth of roles available in technology. Your role will fit into one of the below: Business Analysis – To help bridge the gap between the worlds of Technology and the business, Business Analysts are the intermediary through which each side can communicate effectively. Each modification we make to our in-house software requires complete understanding and agreement from both sides as to how things are to be changed, and as a Business Analyst you will facilitate this. You’ll be meeting regularly with business representatives to understand the problems that are currently occurring, and will be translating these problems into concrete requirements for the Development and Support teams. Analytical skills are a must for this role, as well as the ability to express an idea in more than one domain language. Software Development – Bespoke software is at the heart of everything we do, and as a software developer you will help build out our ecosystem to help our clients and traders create and maintain a competitive advantage over other banks and organisations on the street. We write a large proportion of our software in-house and you could be involved with anything from generating real-time risk measures for our traders, to ensuring that payments to other companies are correctly collated, calculated and executed. As a software developer at Nomura, you will be designing, implementing and deploying solutions to meet rapidly changing business and regulatory needs. Strong coding skills and a logical outlook are a must. Technical Support – To support the many systems that are written in house, our technical support teams are the first line of communication between our business users and Technology. As a member of one of our dedicated teams you’ll be doing anything from diagnosing and remediating issues in complex system flows to investigating previously unknown issues, all while in contact with traders or other business staff in a fast-paced environment. Excellent communication and technology knowledge are required to get the ‘big picture’ and disseminate information to find a solution to issues. Bear in mind, that not all jobs fit into one of these categories, and can sometimes span two or all three! Your role will be in the context of one of our IT divisions: CTS – Corporate Technology Services (CTS) is responsible for delivering and supporting business applications to Finance; Compliance; Legal; Human Resources; Real Estate and various other Corporate divisions across the Nomura Group. CTS plays an essential role in servicing the Firm’s business needs and future direction by provisioning innovative, cost-efficient technology solutions to help underpin our competitiveness; revenue-generation and regulatory compliance. This is achieved by defining and overseeing strategic direction and technical architecture of Corporate Technology Services across Wholesale and wider Group companies; ensuring quality, delivery timeliness and progress transparency against milestones and objectives. Team collaboration is also involved, sharing successes and failures, ensuring we consistently and continually learn. CTS creates an environment and culture to attract the smartest and most determined people, helping them succeed in their roles and careers. Acting as true partners with the Business and wider Corporate world, they provide technical expertise, ideas, opinions and problem-solving abilities. CTS also sponsors and supports Firm-wide IT Transformation, transitioning to cloud, automated toolchain and testing processes. GIS – Global Infrastructure Services team is responsible for designing, developing and maintaining Nomura's core group-wide infrastructure platforms which are divided into three main functional areas: Digital Workspace; Cloud; and Traditional Services. These functions are underpinned by Engineering, Programme Management, Governance and Business Management functions. The GIS team continually drive forward the organisation through the delivery of leading edge technology platforms and business solutions. The current GIS project portfolio spans cloud and workspace initiatives alongside infrastructure optimisation programmes and provides support for business initiatives. Through the knowledge, expertise and teamwork of our people, we create significant technological and competitive advantage for Nomura. Our strategy is to provide a first class and cost efficient Service Delivery centering on Efficiency, Platform Standardisation, Consolidation and a Globalised Operating Model. GMIT – Global Markets Technology develops and maintains software solutions for the Global Markets division. Our products are used around the globe and include trading, pricing, risk management, analytics, research and sales systems. Risk IT – Risk IT supports the Risk Management division by developing and maintaining software solutions that calculate market and credit risk exposures and provide group-wide risk management capabilities in line with the firms’ risk appetite and regulatory requirements. WPS – Wholesale Production Services provides business aligned 1st/2nd line IT Support and has global responsibility for the overall stability of the systems supporting the global wholesale businesses and the supporting functions (e.g. Front Office, Operations, Risk, Finance, Compliance). Wholesale Production Services is responsible and accountable for monitoring the environment to proactively identify issues, incident management, release management, disaster recovery, capacity management and application support. What are we looking for? At Nomura our goal is to attract and develop exceptionally talented people who share our passion for individual excellence and our commitment to teamwork. We recruit graduates and interns with a high level of academic and extra-curricular achievement, who will be able to withstand the rigours of a rapidly changing, demanding but ultimately rewarding environment. As an intern, you should be in your final year of university graduating in 2024. All applications will be considered. Fluency in English is essential. How to apply Please note that you can only submit one application per recruitment year (Sep 2023 – August 2024) and that all applications must be submitted online via: www.nomura.com/careers To apply for a 2024 Summer Internship position, candidates should be available for full time employment in July 2024. We only accept applications for this programme from final year students graduating in 2024. Deadline dates & Visa sponsorship Application deadline: 1st December 2023 We recruit on a rolling basis and encourage applicants to apply early. Please note Nomura do accept and consider applications from overseas students from outside the UK and will provide support and assistance with the visa application process as best we can. For further information about Nomura, please visit www.nomura.com/careers Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
IT Service Request Fulfilment Analyst
MS Amlin, London
IT Service Request Fulfilment Analyst *** Experience of significant operational design of request fulfilment processes/maintaining a Request Item Catalogue is essential*** We are looking for a passionate Service Request Fulfilment Analyst to design and implement new catalog items as well as analysing our data to ensure that our processes are executed effectively and to drive service excellence for our business. About The Job What you’ll spend your time doing: While there is rarely a ‘typical’ day working within the Service Management team, here’s a snapshot of some of the key parts of the job: Work with Catalog Item owners and Service Transition to design and implement new catalog items Analyse performance data to measure the operational effectiveness of the processes and workflows Identify opportunities for process improvement and work with owners to implement improvements Maintenance of the IT Request Item Catalogue Establish and implement guidelines and design standards and drive compliance Provide regular MI (Management Information) and performance reporting to assist Service Management Ensure Customer Satisfaction is measured and implement improvements based on feedback Assist with and manage escalations through to resolution where required Provide evidence for JSOX and other controls within area of scope Work alongside our outsourced suppliers sharing information and promoting best practice Contribute to the maintenance of the policy and process documentation within area of scope Management of partner delivery against contractual obligation for area of scope You’re going to enjoy this job if you also… Have a passion for providing excellent quality and customer service along with a drive to continuously review and improve it Are happy working under pressure and can maintain focus in challenging circumstances Possess a keen eye for detail in order to capture, maintain and review key knowledge Love identifying trends and themes and shaping plans to address issues that are impacting the user community Have a passion for collaborating with numerous teams for the benefit of the end user and their IT experiences. What you’ll need: For this particular role there are some important qualifications and experience we need you to have. These include: Significant operational experience with the design of Request Fulfilment processes Experience of maintaining a Request Item Catalogue Experience of working with ITIL disciplines (ITIL v3 / v4) Good interpersonal skills, ability to communicate to technical and non-technical colleagues and the ability to communicate effectively at all levels A strong analytical capability and desire to problem solve and drive the right outcomes Proven experience of working with an IT outsourced 3rd party service provider including evidence of driving continuous improvement through that partner team. What you can expect from us: Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy or sell up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 10 x annualised base salary About Ms Amlin MS Amlin is part of a global top-10 insurance group, MS&AD. We’re made up of four distinct businesses covering global reinsurance, Lloyds franchise, local specialty insurer, and business services. This role sits within our Business Services division (MS ABS) which supports our entire organisation through legal, HR, facilities management, marketing, IT, risk management, compliance and finance. #LI-Hybrid #MSABS
IT Database Analyst
Latymer Upper School, West London
Salary: Up to £35 - £40k per annum, depending on experience Location: Hammersmith, West London Job Summary IT Database Analyst Full time permanent contract Start date: As soon as possible We are a school that values diversity and individual contribution; supporting and encouraging staff to pursue their interests and achieve their ambitions. The primary purpose of the role is to provide strategic leadership and management with Data, Assessment and Examinations, to drive the use of data as well as providing data analytics to allow the school to make informed decisions in order to raise standards across the school. The School is expanding its use of digital technologies and is committed to exploiting the learning potential of digital applications and resources. The IT team delivers, manages and supports the IT provision across the school. This includes iSAMS, the management information system; Google Workspace as an Intranets and VLE environment; Finance and HR systems; Admissions and Development systems and JAMF to manage mobile devices. The School is developing a front-line IT Helpdesk to assist staff and students with their technical queries. As our Database Analyst you would play be an integral part of the IT Department, which consists of the Director of IT, a Network Manager, a Web Development Manager, a Service Delivery Manager and four Technicians. Salary – Up to £35 - £40k per annum, depending on experience. For further information about Latymer Upper School visit www.latymer-upper.org The closing date for applications: 9 am - 5 December 2023 Interviews will be held at the School on 13 December 2023 Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population. We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well. Safeguarding - The School is committed to safeguarding and promoting the welfare of children and young people. The post is subject to an enhanced DBS check, online check and receipt of two satisfactory references. Skills & Experience There is no information to display under this section.
IT Service Desk Trainee
Savills IM, Margaret St, WG JD, London, London WG
About the Company Savills Investment Management (Savills IM) is an international real estate investment management firm which is partially owned by Savills plc, the global real estate services group. The firm has over 30 years’ experience, with over 400+ staff employed in 16 locations across 13 countries in Europe and Asia. Our purpose is to build prosperity by investing in resilient real assets. Our vision is to be a trusted investment manager, respected for our expertise in restorative Real Estate investment enabling people, communities and ecosystems to thrive. Our Information Technology team supports the business globally, with team members in London, Germany, Milan and Singapore, with the service desk providing day-to-day support to our colleagues for all technology systems. Job Purpose You will join as a trainee as part of the Investment20/20 programme. The Investment20/20 programme has over 60 investment management member firms and has supported over 2,000 young people to start their career in the industry. As an IT Service Desk trainee you will be introduced to investment management and you will gain industry knowledge, experience and develop relationships to progress your career and develop skills to secure a permanent role. As part of the Investment20/20 programme, you will have opportunities to meet and network with over 300 trainees across the industry and participate in socials and insight events. Our trainee programme is a 12-month fixed term contract with a competitive salary £27,000 and will receive 25 days annual leave. This role is based in London in the Savills Investment Management office in Oxford Circus and will be 4 days per week in the office and 1 day per week working remotely. The Team The Savills Investment Management IT team consists of 14 employees globally. You will have the opportunity to work closely with team members in the various regions and will directly support the Head of IT in London and the IT Service Delivery Manager, based in Milan. At Savills Investment Management career progression is important to us, so we will continue to invest in your development to enable you to have the skills and knowledge to progress within the business. Following successful completion of your traineeship, we intend to make the role permanent with the opportunity to progress into an IT Service Desk Analyst. Role Responsibilities As an IT Service Desk Trainee, you will be trained to provide the first line of support and guidance for all technology systems across the business including local regional sites, remote workers and international staff. Tasks will include: Monitoring and logging Service Desk enquiries and updating as required. Supporting with the resolution, assignment or escalation of issues. Performing administration and housekeeping tasks for the IT Department. Assisting with project work. Assisting in the creation of documentation to aid IT, business users and colleagues. To assist with pro-actively identifying issues and projects, that could improve the resiliency and efficiency of all technical systems. Job Requirements If you are a school/college leaver or graduate, who has a keen interest developing a career in IT support within financial services and has the following attributes, we are interested in hearing from you: A passion for technology. Approachable, friendly and reliable with a can-do, helpful attitude. An understanding manner, able to keep calm whilst focusing on resolving issues. Good verbal and written communications skills. Well organised, hard-working and customer service focused. Good prioritisation and time management skills. Team player with a proactive approach to problem-solving. A good working knowledge of the Microsoft suite and coding skills would be advantage. Key Dates Online applications close: 8th December 2023 Start date: ASAP Application Process If you are shortlisted for an interview, we will email you within one week of the closing date. The interview process will consist of 2 interviews with various members of the IT and HR teams. Unsuccessful candidates will be notified by email. If you are unsuccessful in your application, please go to: https://www.investment2020.org.uk/registration-form/ in order to hear about other trainee opportunities that may be of interest to you. We are a committed equal opportunities employer and welcome applications from all individuals, regardless of age, disability, gender, sexual orientation, race and religion. We are focused on fostering a culture and environment that allows for inclusion and diversity throughout our business. Savills IM offers several employee led forums which provide support and guidance around Diversity & Inclusion, as well as ensuring our principles are built in to all of our processes, practices and expectations.
Personal Assistant - Corporate Finance
Houlihan Lokey, th Floor No. Spinningfields Hardman Square MEB, Ma ...
Business Unit: Corporate Finance Industry: CORP - Corporate Role Objective: The Personal Assistant (PA) is responsible for providing full secretarial and administrative support to a team of financial staff within a specific department. Under minimal supervision, the Personal Assistant (PA) performs various administrative and secretarial duties, and co-ordinates the needs of senior executives and financial staff as required. This individual will also consistently demonstrate their ability to take action when necessary and respond appropriately and is provided a company handset in order to be available outside normal working hours. The PA establishes priorities and follows through with multiple tasks. S/he exercises frequent independent judgment, and works closely with other PAs on day-to-day activities, as well as the Office Manager (OM) in order to facilitate a team support environment across the office. The position involves a variety of assignments of both long and short term. Duties include but are not limited to: diary and travel management, expense processing, general administrative support, client database management, department supplies, absence cover for team members and administrative/project work for the OM as directed. Responsibilities: 1. Secretarial Support Diary Management: arranging, rescheduling and confirming appointments; keeping executives and their diaries updated of changes as required. Telephone Support: Receiving/making calls, taking accurate messages, liaising with clients. Picking up calls for other members of the team when necessary or dealing with where possible. Liaising with clients, responding to their requests in an appropriate manner. Draft, prepare and/or distribute documents on behalf of supported staff and others as requested; includes creating/manipulating Word, Excel, PowerPoint documents for executives. Arranging conference calls using dedicated HL conferencing systems, ensuring accuracy of contact names, pins, meeting numbers etc. Must be confident in working across time zones when coordinating calls. Review incoming invoices; check for accuracy and verify, including assigning relevant cost/project codes. Liaise with US-EMEA based Assistants where necessary and provide support to visiting executives when in the office. Constant liaison with internal management, financial staff, external clients and prospects. Arranging meetings/lunches/dinners, both internal and external, as requested. 2. Travel & Expenses Extensive and complex travel bookings, using corporate Travel provider. Produce itineraries as required. Ensure adherence to HL Travel Policy at all times. Process visa applications, passport needs, currency requirements and associated reconciliations. Book taxis and cars as necessary. Prepare and submit expense reports using HL online expense system, ensuring appropriate receipts are attached and all items accounted for, and that process is completed within policy and monthly accounting deadlines. Collating expenses breakdown for client billing through Accounts Team. Reconciliation of monthly corporate/personal credit cards within deadlines. Ensure relevant travel refunds have been processed by travel provider. 3. CRM Data Management Maintain/update SalesForce (Client Relationship Management (CRM) database), including updating SalesForce business contact information, adding relationships etc. Create call reports and ensure accuracy of data held. Training will be given, a thorough understanding of its functionality will be essential. Proactively ensure the integrity of the firm’s CRM database by assisting in firm wide data hygiene efforts, including researching and entering missing data. Responsible for Deal Execution administration as directed by Deal Team, including NDAs for prospective clients, conflict checks and SalesForce data updates. Maintain file records for team, including filing and archiving. Register executives for conferences/seminars (on approved Marketing Budget List). Keep them abreast of new seminars/conferences in which they would be interested in attending. Liaise with internal Marketing as required, who oversee all these activities. Appropriately renew subscriptions (through the OM and/or IC as appropriate). Photocopying/Binding of presentations. 4. Administrative / Project Work Set-up and maintain well organised filing system conducive to the needs of the business line. Maintain team absence records, liaising with HR/OM as required. Support new joiners at all levels with familiarization of company policies and procedures. Organise client entertainment events, conferences, and promotional activities and ensuring adherence to budgets. Support and assist on Firm wide initiatives as directed by executives and/or OM. Share best practices. Participate in office admin meetings and/or events. Carry out project work as required and instructed by the Office Manager. Carry out ad hoc duties/tasks as deemed necessary to ensure the efficient operation of the team. 5. Absence Cover General support and help to other Assistants across the office when possible. Provide cover in the absence of other PAs including HL Reception cover if needed. Support the Office Manager as required. 6. Health and Safety Act as Fire Officer/First Aider if required (training will be given) . Ensure office space remains presentable and free of obstacles; notify OM of issues. Education / Skills / Experience Required Degree level education or of graduate calibre. Excellent organisational, oral and written communication skills; detail-oriented, and able to prioritise workload. Competent user of Microsoft Office products, including PowerPoint and Excel. Fluent in English, additional European languages an advantage. A positive, flexible, responsive service-oriented attitude and able to meet deadlines in a timely manner. Resilient and able to deal with high pressure environment and demanding individuals. Flexibility, resourcefulness and good anticipation are important qualities, as is the ability to act decisively and on own initiative. Confident with an outgoing personality and practical approach to problem solving. Ability to effectively interact with all levels of staff and maintain confidentiality. Self-starter with a strong sense of ownership and a personal commitment to continuous improvement of policies and procedures. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.