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Overview of salaries statistics of the profession "HR Shared Services Team Manager in UK"

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Overview of salaries statistics of the profession "HR Shared Services Team Manager in UK"

31 500 £ Average monthly salary

Average salary in the last 12 months: "HR Shared Services Team Manager in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession HR Shared Services Team Manager in UK.

Distribution of vacancy "HR Shared Services Team Manager" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of HR Shared Services Team Manager Job are opened in . In the second place is Scotland, In the third is Gibraltar.

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TalentSource Life Sciences,
Speculative application  Skills: Acne, Actinic Keratosis, Acute Myelogenous Leukemia (AML), AIDS, Allergic Rhinitis, Allergy, Alzheimer's, Anaesthetics, Antibiotics, Anti-infectives, Anxiety, arrhythmia, Asthma, Autoimmune diseases, Autoimmune Disorder, Bacterial Vaginosis, Breast Cancer, Cardiology, Cardiovascular, chemotherapy, Chronic Lymphocytic Leukaemia, Chronic Myeloid Leukemia, Chronic Obstructive Pulmonary Disease, Clinical Pathology, CLL, Congestive Heart Failure, COPD, Cosmetics, Cystic Fibrosis, Dementia, Dentistry, Depression, Dermatology, Diabetes, Diagnostics, Dietetics, Endocrine, Endocrinology, Epilepsy, Family Medicine, Fibromyalgia, Gastroenterology, gastrointestinal, Genetic Diseases, GI, Glioblastoma Multiforme (GBM), Gynaecologic, Gynaecology, Gynecology, Haematology, Haemophilia, Heart Disease, Hematology, Hemopure Anemia, Hepatitis, Hepatology, HIV, Hodgkin's disease, Hypertension, IBD, Immunogenicity, Immunopharmacology, Infections, Infectious Diseases, 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SOX, SPC- CCDS, Spectroscopy, S-Plus, SPSS, SQL, Start-up activities, statistical analysis, Statistics, Study Management, Study Medication Labelling, Sunshine Act, Supplier Qualification, Supply Chain Distribution, Supply Chain Management, Supply Chain Planning, Supply Planning, SUSAR, SUSARs, TMF, Toxicogenomics, Toxicology, Trackwise, Training, Transport Management, Unicorn Purification System, UPLC, Upstream, UV-Vis Spectroscopy, validation, Veeva, Vendor Management, Venipuncture, VISIO, Western Blot, ZINC, Bratislava, Slovakia, Afrikaans, Argentinian, Armenian, Belgian, Bosnian, Bulgarian, Cambodia, Cantonese, Catalonian, Chinese, Croatian, Czech, Danish, Dutch, English, Flemish, French, Greek, Gujarati, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malayalam, Mandarin, Montenegrin, Norwegian, Persian, Punjabi, Romanian, Russian, Serbian, Slovak, Slovene, Slovenian, Spanish, Swedish, Thai, Turkish, UkrainianLocation: GloballyShare: 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Executive Director Human Resources, United States - L
TalentSource Life Sciences,
Location: United States - Fort Washington, PA, or Cary NC  Schedule: Full-time, Permanent     ClinChoice, the parent company of CROMSOURCE, is a leading full-service clinical CRO dedicated to offering high-quality one-stop services to pharmaceutical, biotechnology, medical device, and consumer products clients, who are dedicated to the professional development of our employees and providing an excellent work-life balance. We are looking for a dynamic person to join our in-house team as an Executive Director of Human Resources in the United States. This role will be office based in either Fort Washington, PA or Cary, NC with flexibility to work from home two days per week. Previous experience with a CRO is required.        The Executive Director of Human Resources will manage day-to-day HR operations in North America and provide strategic leadership and direction to the HR department. This position will be involved in every aspect of Human Resources function in North America including but not limited to organizational HR policy and compliance, talent management, employee relations, performance and benefit reviews, compensation, and other duties as assigned. Additionally, the position will work with the Global Head of HR and other HR Regional Heads to set strategy and ensure standardization and collaboration across the international organization of ClinChoice.     Join our team and help us deliver clinical trials that will improve patients' lives.       Main Job Tasks and Responsibilities:Lead and oversee day-to-day activities for HR functions in North America, including but not limited to HR system evaluation and implementation, HR core functions such as performance review and compensation, benefit, training requirements, terminations, onboarding and offboarding, etc.Lead the development and implementation of HR procedures and policies, and ensure the policies are in compliance with their respective country and local labor laws including health and safety, equal employment opportunity, diversity and inclusion, compensation and benefit requirements, pension plans, taxes, privacy, and any other laws.Team up with the recruitment group to develop cost-effective recruitment strategies and long-term talent acquisition plans to support the company's overall goal and look for creative solutions to meet fast-growing resource needs.Collaborate with other regional HR leads for alignment of the strategies and processes across the international organizations.Collaborate with and support the functional management team to ensure satisfactory employee retention.Prepare and present regularly or as needed to the International HR management team and update North America regional HR and initiatives. Support and contribute to the HR dashboard as needed. Education and Experience:A bachelor's degree in human resources or other fields is required. An MBA or master's degree in human resources or business is preferred.Thorough knowledge of North American (USA and Canada, particularly) employment-related laws and regulations.Experience with human resource information systems.10+ years of experience in Human Resources.  3+ years of leadership roles and team management in Human Resources in North America.Experience in HR management systems, such as ADP, SAP, or other systems.Experience working in a fast-paced, collaborative team environment. Able to work efficiently under pressure and consistently meet tight deadlines.Experience working for a CRO is required. Specific Role Requirements and Skills:Ability to be discreet and handle confidential, sensitive information.Excellent verbal and written communication skills, including presentation skills.Excellent interpersonal and conflict resolution skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Strong supervisory and leadership skills.Excellent in Microsoft Word, Excel, PowerPoint, Outlook. The Application Process  Once you have submitted your CV, you will receive an acknowledgment email. If you have the requirements we need, you will be invited for a phone interview as the first step.        If you would like to discuss the role before applying through the website @ www.cromsource.com/careers/job-vacancies please contact [email protected] for more information.     Who will you be working for?     About CROMSOURCE     CROMSOURCE is a family-owned international, full-service Contract Research Organisation that, since 1994, has been supporting our clients with outstanding clinical research and staffing solutions services. The successful growth of CROMSOURCE has been achieved by putting high quality and client focus at the heart of everything we do.                      Our Company Ethos  Our employees are the most valuable company asset. We value our resources and ensure they work in a friendly, family environment so they are able to develop their skills and talents. Human Resources is the fulcrum around which all CROMSOURCE activities are built, and close management and training is the core instrument to develop and maintain highly qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values are evidenced by our below-industry average turnover rates.     CROMSOURCE is an equal opportunity employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status.     Keywords: Executive Director of Human Resources, HR Director, HR Manager, Human Resources, Human Resources Director, Human Resources Manager, Compliance, Employee relations management, Recruiting, Retention strategy, HR management, Employment law, Onboarding Management, ADP, SAP, Human Resource Information Systems, HRISSkills: HR Manager, Clinical Research Organisation, CROLocation: United StatesShare: LinkedIn Facebook Twitter Email
Senior Personal Assistant
BDO, London
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation? We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Operations PMO (Portfolio Management Office) was created in Jun’21 and is responsible for maximising BDOs change investment; helping deliver Change in the most effective and efficient way; track, record and report on expectation, help build change delivery capability across the firm; and bring in teams to help the firm deliver. Our motto is “Do Less, Better – helping BDO deliver the right change initiatives, the right way, faster” The Operations PMO is led by the PMO Director who reports into the COO. The team currently consists of a PMO Director, two senior PMO managers, Change Management Senior Manager and a number of key delivery roles. This newly formed team are looking for a Senior Personal Assistant, who may have an interest in project management and the PMO function, but this is not necessary. This person will be an integral member of the team who takes responsibility for the admin and organisation of this fast growing department. Reporting into the PMO Director, responsibilities will be: Extensive diary management for the PMO Director Undertaking a varied range of secretarial and admin tasks connected with supporting the team and ensuring the smooth and efficient operation of the department Co-ordinate key governance meetings – calendar/diary management, meeting preparation, attendance tracking, log and track actions and/or minutes when necessary Oversee PMO mailbox (timely addressing / escalating issues as appropriate) Collate project related info for meetings and MI Document /MI (Information) Management – including maintaining document libraries/templates Facilitate Operations PMO ‘Scrum’ meetings HR admin i.e. new joiner and leaver administration Assisting Change Manager with admin and organisation of training sessions and workshops Proactive planning Undertaking and leading internal department projects Supporting new starters Guide less experienced team members in BDO administrative tasks (e.g. Workday, Travel, IT issues) Requirements are: Previous experience of office/administration/secretarial skills Accurate keyboard skills Good knowledge of all Microsoft packages Good planning and organisation skills Good communication and stakeholder management skills Team player Curiosity Forward thinking and preparation Knowledge of SharePoint Problem solving / creative thinking Time management Prioritisation Facilitation Collaboration You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1
Radiology Support Services Lead
Frimley Health NHS Foundation Trust, Slough SL
Responsibility for all administration, booking and secretarial staff. To be directly responsible for the efficient and effective operation of the radiology administration, appointment bookings and secretarial team, taking responsibility for all aspects of patient administration associated with the imaging patient pathway. Working closely with the Cancer team, to ensure patients are examined by radiology in a timely fashion in line with the National Cancer Waiting Times and local targets. To be responsible for the efficient and accurate administrative pathway for all diagnostic referrals. To manage radiology appointments, cancellations and rebooking of appointments. Providing a high quality, efficient service for patients attending the radiology department. To assist with achieving and sustaining key performance targets both internally and externally to the department. To facilitate a high quality and comprehensive administrative and operational support service to the Consultants and Radiology Management, ensuring that Trust standards are adhered to in relation to all documentation and data input. To support the Radiology Management team in the development and implementation of new and innovative processes. To ensure accurate invoicing for all patient referrals which fall outside of local and national funding pathways to include private and overseas patients. There’s never been a more exciting time to build your career at Frimley Health, one of the country’s largest and most respected trusts Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other. If you have a passion for clinical excellence, patient care and your own career development, you’ll feel at home at Frimley Health. Operational Management: Facilitate the day-to-day operational management of the administration, booking and secretarial team, including maximising the booking efficiency of appointments in all areas of radiology. To manage the administration, bookings and secretarial team ensuring there is effective organization, provision and cover of radiology support services to the Trust. To monitor, evaluate and maintain appropriate staffing levels across all relevant services. To be responsible for maintaining stock within the clerical office. To develop policies and procedures pertaining to booking, administration and secretarial processes to ensure a high-quality service and patient care. Implement and manage appropriate communication mechanisms within the department and ensure staff are updated and regularly informed of any change in Trust policies and procedures. To establish standard operating procedures for all administrative processes and monitor accordingly. To ensure accurate data entry onto the Radiology Information System. To facilitate a cross-site standardized approach encompassing local operating procedures as advised by the Business Manager. Deal effectively with non-routine enquiries and redirect as appropriate. Undertake evidence-based change management within remit and scope of the role. Independently measure workload and deploy resources accordingly. Performance Management: To have a working knowledge of booking rules specific to each modality. Create a weekly DM01 data set, ensuring that there is a constant management of patients within the mandated time limits. Ensure patients on long term planned pathways are booked within appropriate time limits. To ensure that the team can successfully deal with the TWR referrals within the time set, escalating pathway issues, and troubleshooting when required. To ensure all capacity is utilised and targets for waiting times etc. are met. To assist with monitoring demand and capacity across all modalities with regards to appointment availability in accordance with internal and external targets. To ensure that staff are aware of externally set standards and timescales, that they are adhered to, and corrective action is taken if necessary to meet such standards. Produce audit figures in relation to patient cancellations and DNA’s, maintaining an accurate recording system. Staff Management: To lead the recruitment and selection of the appropriate administrative, secretarial, and clinical assistant staff. Responsible for the delivery and completion of high-quality local Induction and training of new staff within the department. Lead on the design of a high-quality local Induction programme to support the strategic aims both internal and external to the department. Responsible for the timely completion of annual appraisals of all radiology administrative, bookings and secretarial staff in line with trust policy. To monitor and review sickness absence and conduct return to work interviews. To be responsible for setting standards of work within the department and ensuring that these are known and adhered to. To be responsible for ensuring that up-to-date personnel records are maintained for all staff in line with Trust policies and procedures e.g., annual leave, sick leave. To monitor the performance of all administrative, bookings and secretarial staff undertaking corrective action where necessary in line with Trust policies and procedures. Provide advice to junior staff on the suitability of various courses considering their experience and future requirements of the job tasks and the outcome of the individuals PDP plans. To be the first point of contact for staff with personnel related issues. To deal sympathetically and diplomatically with managing staff personal issues. Patient Experience: Lead the team effectively to enable them to put patients first and respond to callers and / or visitors promptly and courteously, identifying their needs, providing information, or referring them as appropriate to the relevant discipline. To adopt methods of communication and support which are suited to the needs of the visitors and / or callers. To acknowledge difficulties in communication or in providing support and seek help as appropriate. To manage enquiries regarding inpatient or outpatient waiting list queries always looking for ways to improve. To follow established procedures and demonstrate appropriate behaviour in dealing with awkward or aggressive visitors and / or callers. Monitor the quality of customer care delivered to patients, devise and implement customer care surveys and recommend service improvements. To assist in the investigation process of all formal and PALS complaints with regards to administrative and secretarial processes and performance. To assist in the investigation process of all incidents with regards to administrative and secretarial processes and performance. Personal responsibilities: To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and an ability to cope with the unexpected. To work under own initiative and make independent decisions within the remit and scope of the role. To obtain and organise information in support of own work activities, maintaining confidentiality in accordance with organisational procedures. To ensure that secure systems are in place for the storage of all resources including computerised information. To provide representation when appropriate to internal committees / working groups. To ensure administrative and secretarial support is provided to all meetings. This will include the preparation and distribution of agenda, minutes and other documents as well as arranging venues and ordering refreshments when required. To develop and maintain effective working relationships with other staff in the department and the Trust, ensuring that a professional and seamless service is provided. When requested, to identify and access information sources correctly, supplying the information in an appropriate format and within required deadlines. Provide administrative support to other staff and specific projects as and when required. Provide current and appropriate training and guidance to the Radiology administration, secretarial and clinical assistant team ensuring procedures are kept up to date, and the team have access to, understand and operate to team protocols. Data Administration: To enter data and text correctly, identify errors and amend in accordance with organizational procedures. To achieve all data input within agreed Trust deadlines. Ability to manipulate data as required using excel and present data back to management team. To be responsible for ensuring patient confidentiality and security of data in accordance with organisational requirements and the Data Protection Act.
Administration and Governance Manager - HMP Wormwood Scrubs
Practice Plus Group, Du Cane Road, London W
About The Role ADD TO LIFE. EVERY LIFE Where every day is a chance to make a difference Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this could be the opportunity for you. As the lead for the admin team, you will oversee all the administration and governance in Wormwood Scrubs. Ensuring that complaints are responded and logged, Patient hospital appointments are booked and documented and management of your team. Your team will consist of a varied range of administrators and you will oversee all of their roles and functions. We're looking for an Administration Lead to take charge in ensuring provision of administrative, clerical and secretarial services for the Practice Plus Group healthcare delivery on site. This role leads the Administration Team in all managerial functions, including HR, training, competency and efficiency. You would be pivotal in facilitating the effective management of clinics and rota template, monitoring DNAs/cancellations and duplicate/ ineffective use of clinics; ensuring all referrals are managed efficiently and all data is available and up to date at all times. You’ll also be responsible for supporting the Head of Healthcare in the preparation, distribution and recording of complaints. About You The successful candidate will have an NVQ 2 Business Administration or equivalent experience, as well as the ability to thrive when working to tight deadlines. Experience with diary management and maintenance of databases and Microsoft Office applications would be advantageous, as well as the ability to prioritise workload /ability to delegate appropriately How will we support you? Bespoke induction Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team You’ll receive an annual salary up to £36,750 per annum - depending on experience. It doesn’t stop there… we also offer: Company pension scheme 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays An extensive range of wellbeing and lifestyle benefits Discounts on shopping and leisure activities Support to grow in your role and continue your professional development Excellent long-term career prospects 24/7 employee assistance helpline and financial assistance when you need it About Us The dedicated team in the Health in Justice division of Practice Plus Group make a real difference across over 45 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 people in these secure environments, always putting their needs first, regardless of their history. Practice Plus Group’s mission is Access to Excellence. Our core values are; we treat patients and each other as we would like to be treated we act with integrity we embrace diversity we strive to do things better together Patients can only access excellence if we commit to living our values in everything we do when we’re at work. If you share these values and have transferable skills we want to meet you! Please note that offers of employment are subject to Practice Plus Group Terms & Conditions and receipt of satisfactory references, an enhanced DBS check and prison vetting. Practice Plus Group is committed to creating a diverse and inclusive environment and we are proud to be an equal opportunity employer.
Shared Service Support in Records & Info Admin
Bank of England, London
Shared Service Support in Records & Info Admin - ( 009771 ) Primary Location UK-ENG-London Job Secretarial and Administration Organisation 130020 - CORPORATE SERVICES OPERATIONS Job Posting 25-Oct-2023, 4:37:30 AM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. Job Description The Records and Information Administrator role is part of the Records and Information Administration (RIA) team, based in the Corporate Services Operations Division, within the Central Operations Directorate. You will be joining a friendly and supportive team keen to share their expertise and knowledge to train a new team member. The RIA team act as first-line contact for records management queries, resolving issues or referring on to other teams where needed. The majority of tasks and queries are to do with electronic records, however the role also deals with paper records and procedures. The jobholder will provide support to colleagues across the Bank, fulfilling the role of EDRM (Electronic Data Records Management) and RM (Records Management) system expert. Full training will be given. RIAs are responsible for the administration of documents and folders in the Bank’s Electronic Document and Records Management system and associated applications throughout the information lifecycle and support the business in ensuring that users comply with the Bank’s Records Management policies and procedures. The RIA Team works closely with various teams across the Bank including the Bank Records Management Team, business areas records management administrators, Technology Service Desk and support teams, the User Access Management (UAM) team and Recruitment support teams. Key areas of responsibility as a RIA Team member: Provide first-line customer support for records management queries via phone, email and the “My Service” online request tool, referring on where appropriate to Technology Support or the Bank Records Management Team. This includes: Assisting colleagues with problems using FileSite (the Bank’s records storage database) Provide guidance and advice to customers on best practice for storing and accessing records and complying with the Bank’s “Our Code” policy Creating, amending, reviewing and closing records management folders, and folder access rights Document administration including unlocking or checking in documents Responsible for the administration and review of folders and documents in the Bank’s Electronic Document Records Management system (ARM) Creating, updating and closing FileSite accounts for Bank colleagues Participate in the team’s daily rota, sharing responsibility with the rest of the team for the various ongoing activities and tasks including customer service and records management administration Records management governance and compliance including: Supervision and management of folders and documents throughout their lifecycle to ensure compliance with records management policies and legislation Govern the creation and maintenance of folders and document access ensuring correct security classifications Check and action Compliance and Integrity reports on all information stored Perform Data Protection Subject Access / Freedom of Information searches as required Role Requirements Minimum / Essential Criteria An interest in Records Management and an awareness of the importance of this for the Bank of England A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A commitment to service improvements with a customer focussed attitude Ability to prioritise and handle your own workload and work to tight deadlines to deliver a successful outcome Good written and verbal communication skills Able to work as part of the team and independently as required Accuracy and attention to detail Ability to learn quickly Solid understanding of Microsoft Office suite and the ability to learn a range of IT tools / applications software as part of the role Desirable Criteria Possesses a broad understanding of the Bank’s organisational structure, or an interest in quickly acquiring this knowledge Knowledge or experience of Records Management within an organisation Working to Service Level Agreements (SLAs) in a Service Request environment You should not be put off applying if you do not meet/ have all of these criteria – we would encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be helpful in role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application. Salary and Benefits Information This specific role offers a base salary of £25,700 per annum on a full-time basis. In addition, we also offer a comprehensive benefits package as detailed below: A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. (Note effective from April 2023 and for the Benefits year 2023/24) 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice The Application Process Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The closing date for applications is Friday 17 November 2023. The assessment process will comprise of two stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
HR Advisor
Career Legal, London
Job Details Our client is an international law firm recently recognised for their standout diversity in innovation, they are now seeking a pragmatic and an adaptable HR Advisor to join their growing team in their London offices on a permanent basis. The main responsibilities for the HR Advisor will be to provide proactive advisory service in relation to HR matters supporting the firm's Practice Groups, Business Services and Secretarial teams across the London and another international office. Duties will include: Dealing with HR queries and acting as a point of contact for a range of enquiries. Providing HR Advisory knowledge and support on all family leave policies procedures, and employment law including maternity, paternity, shared parental leave. Reviewing current policies and procedures, collecting feedback from the business, the market and best practice. Responsible for the apprentice programme, including drafting business plans, working with training providers with the L&D team, acting as first point of contact for any ER issues. Supporting the HR Managers during the firm’s annual business services and fee-earners performance review processes. Supporting the Generalist team with any ER matters such as conducting formal disciplinary, capability and grievance meetings, performing exit interviews etc. Assisting with the firm’s diversity and wellbeing programmes, and graduate recruitment initiatives as required. The HR Advisor will have a strong track record of working in a professional services environment and providing HR support at both an administrative and advisory level along with a good understanding of current employment law and practice. It is essential to demonstrate the ability to engage with and gain support of a range of individuals, possess excellent written and verbal communication skills along with strong organisational skills and the ability to prioritise. The right candidate will be a self-starter and provide pro-active and pragmatic solutions to problems, be a flexible individual and work with minimal guidance. IMPORTANT NOTICE It is Career Legal’s policy, as a matter of courtesy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients. Thank you. Our website For our application policy please view the link below. Career Legal is a Recruitment Business & Agency and is advertising this vacancy on behalf of one of its Clients. http://www.careerlegal.co.uk/application-policy
Information Technology - Summer Internship
NOMURA, London
Region 1 EMEA (Europe, Middle East and Africa) Division 1 Corporate Location 1 London Program type 1 Internship Level 1 Analyst Job description 1 Who we are Nomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through our three business divisions: Retail, Wholesale (Global Markets and Investment Banking) and Investment Management. Driven by the insights of some 26,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. Corporate Infrastructure overview Our Corporate Infrastructure business areas are what underpins the success of the entire organisation. These are the functions that support the business, helping us deliver innovative financial solutions that set Nomura apart in the global marketplace. In our highly competitive and fast-paced industry, strong infrastructure teams are fundamental to our success. Work in these areas with us and you’ll be operating at the forefront of your field, as well as gaining a valuable insight into how Nomura operates on a global scale. The Technology Summer Internship Programme aims to give you exposure into one of our Technology departments - Support, Development and Infrastructure. Programme overview: We offer a nine-week Summer Internship for final year students interested in learning about the banking business. The programme will provide you with the opportunity to develop your technical knowledge, gain valuable on-the-job training, understand our culture and create new networks. The first week of the internship is class-room based training which is provided to enhance your key technical skills and will enable you to perform on the desk during the internship. Following the training week, you will join one of our Technology desks for the remaining of the internship and complete tasks at a similar level of a first year Analyst. At the end of the internship, strong performers will receive offers to join our Graduate Programme. Additional sessions during the internship include soft skill sessions, product presentations, business overviews as well as social events. Training Summer Analysts will receive extensive training to enhance the skills they need to perform well during their internship. As part of the Corporate Infrastructure Summer Programme you will receive training which will include business overview presentations, structured class room seminars, internal training by business representatives and team-building with colleagues. You will receive ongoing performance feedback and have access to division specific educational sessions designed to aid your professional development. Managers will focus on your career development and dedicate their time to coach and mentor you, helping you realise your full potential. Throughout the Internship Programme you will be supported both by a buddy, mentor and dedicated programme management team. What’s your role? Technology at Nomura involves working with, and designing, state-of-the-art information technology and risk management systems. These are the systems that can often give us that crucial, split-second edge over our competitors. Work ranges from infrastructure support and deployment to in-house development of complex modelling software and applications. This programme will give you the opportunity to develop new applications that keep us at the forefront of technology. You’ll develop an impressive level of technical knowledge, using a range of technologies (Java, C#, C++, SQL, Python, Perl, JavaScript, HTML/CSS and others) and frameworks (Spring, Maven, Camel, WPF, Node, React, and many others). Depending on your role, you’ll gain an understanding of different financial products, and build a valuable knowledge of risk management techniques and live trade analysis. There is a wide breadth of roles available in technology. Your role will fit into one of the below: Business Analysis – To help bridge the gap between the worlds of Technology and the business, Business Analysts are the intermediary through which each side can communicate effectively. Each modification we make to our in-house software requires complete understanding and agreement from both sides as to how things are to be changed, and as a Business Analyst you will facilitate this. You’ll be meeting regularly with business representatives to understand the problems that are currently occurring, and will be translating these problems into concrete requirements for the Development and Support teams. Analytical skills are a must for this role, as well as the ability to express an idea in more than one domain language. Software Development – Bespoke software is at the heart of everything we do, and as a software developer you will help build out our ecosystem to help our clients and traders create and maintain a competitive advantage over other banks and organisations on the street. We write a large proportion of our software in-house and you could be involved with anything from generating real-time risk measures for our traders, to ensuring that payments to other companies are correctly collated, calculated and executed. As a software developer at Nomura, you will be designing, implementing and deploying solutions to meet rapidly changing business and regulatory needs. Strong coding skills and a logical outlook are a must. Technical Support – To support the many systems that are written in house, our technical support teams are the first line of communication between our business users and Technology. As a member of one of our dedicated teams you’ll be doing anything from diagnosing and remediating issues in complex system flows to investigating previously unknown issues, all while in contact with traders or other business staff in a fast-paced environment. Excellent communication and technology knowledge are required to get the ‘big picture’ and disseminate information to find a solution to issues. Bear in mind, that not all jobs fit into one of these categories, and can sometimes span two or all three! Your role will be in the context of one of our IT divisions: CTS – Corporate Technology Services (CTS) is responsible for delivering and supporting business applications to Finance; Compliance; Legal; Human Resources; Real Estate and various other Corporate divisions across the Nomura Group. CTS plays an essential role in servicing the Firm’s business needs and future direction by provisioning innovative, cost-efficient technology solutions to help underpin our competitiveness; revenue-generation and regulatory compliance. This is achieved by defining and overseeing strategic direction and technical architecture of Corporate Technology Services across Wholesale and wider Group companies; ensuring quality, delivery timeliness and progress transparency against milestones and objectives. Team collaboration is also involved, sharing successes and failures, ensuring we consistently and continually learn. CTS creates an environment and culture to attract the smartest and most determined people, helping them succeed in their roles and careers. Acting as true partners with the Business and wider Corporate world, they provide technical expertise, ideas, opinions and problem-solving abilities. CTS also sponsors and supports Firm-wide IT Transformation, transitioning to cloud, automated toolchain and testing processes. GIS – Global Infrastructure Services team is responsible for designing, developing and maintaining Nomura's core group-wide infrastructure platforms which are divided into three main functional areas: Digital Workspace; Cloud; and Traditional Services. These functions are underpinned by Engineering, Programme Management, Governance and Business Management functions. The GIS team continually drive forward the organisation through the delivery of leading edge technology platforms and business solutions. The current GIS project portfolio spans cloud and workspace initiatives alongside infrastructure optimisation programmes and provides support for business initiatives. Through the knowledge, expertise and teamwork of our people, we create significant technological and competitive advantage for Nomura. Our strategy is to provide a first class and cost efficient Service Delivery centering on Efficiency, Platform Standardisation, Consolidation and a Globalised Operating Model. GMIT – Global Markets Technology develops and maintains software solutions for the Global Markets division. Our products are used around the globe and include trading, pricing, risk management, analytics, research and sales systems. Risk IT – Risk IT supports the Risk Management division by developing and maintaining software solutions that calculate market and credit risk exposures and provide group-wide risk management capabilities in line with the firms’ risk appetite and regulatory requirements. WPS – Wholesale Production Services provides business aligned 1st/2nd line IT Support and has global responsibility for the overall stability of the systems supporting the global wholesale businesses and the supporting functions (e.g. Front Office, Operations, Risk, Finance, Compliance). Wholesale Production Services is responsible and accountable for monitoring the environment to proactively identify issues, incident management, release management, disaster recovery, capacity management and application support. What are we looking for? At Nomura our goal is to attract and develop exceptionally talented people who share our passion for individual excellence and our commitment to teamwork. We recruit graduates and interns with a high level of academic and extra-curricular achievement, who will be able to withstand the rigours of a rapidly changing, demanding but ultimately rewarding environment. As an intern, you should be in your final year of university graduating in 2024. All applications will be considered. Fluency in English is essential. How to apply Please note that you can only submit one application per recruitment year (Sep 2023 – August 2024) and that all applications must be submitted online via: www.nomura.com/careers To apply for a 2024 Summer Internship position, candidates should be available for full time employment in July 2024. We only accept applications for this programme from final year students graduating in 2024. Deadline dates & Visa sponsorship Application deadline: 1st December 2023 We recruit on a rolling basis and encourage applicants to apply early. Please note Nomura do accept and consider applications from overseas students from outside the UK and will provide support and assistance with the visa application process as best we can. For further information about Nomura, please visit www.nomura.com/careers Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
Finance and Admin Officer
Moorside Primary, Swinton, Salford
Education - School School Support Staff Moorside Primary, Swinton Moorside Community Primary School Holdsworth Street Swinton M27 0LN Tel: 0161 808 0182 Executive Head Teacher: Mr S Lawler-Smith Job Title: Finance and Admin Officer Grade/Salary: 2C, £24,390 - £26,116 Working Pattern: 36 hours per week - Term Time Only + 10 days Contract Type: Permanent Closing Date: Wednesday 22nd November 2023 at 12:00 noon Interview Date: W/C 27th November Moorside Community Primary is a school at the hub of a thriving community in Swinton. The key to our success is our high aspirations for all, the forming of positive, collaborative relationships between all stakeholders and our established team ethic. We are looking to appoint an experienced administrator, with a financial background, to provide support to the existing team, School Operations Manager and Head Teacher. The successful candidate will need to be able to co-ordinate and manage their tasks, able to demonstrate good standards of literacy, numeracy and ICT skills. The successful candidate will: Possess good basic maths and literacy skills Have working knowledge of IT Have experience with admin and ideally finance Work well within a team and promote the positive ethos of the school Have excellent communication skills and the ability to relate well to children and adults Have a positive ‘can-do’ attitude The school can offer: A supportive Head Teacher and Governing Board Fantastic, state of the art facilities A motivated, forward thinking, and dynamic team Excellent professional development and career prospects An outstanding team ethic Job Description.pdf Person Specification.pdf Visits to the school are encouraged, please contact [email protected] to arrange. To help you with your application, please take a look at our web page; www.moorsideprimary.net and our school video https://youtu.be/RQ_RYACe4cI The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to a fully enhanced DBS check. Continuous service commitment New employees can now keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others. Diversity and Inclusion We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer and a Stonewall Diversity Champion. We understand how hard it can be to combine caring for a loved one with work so we aim to provide support and flexibility to balance family and caring responsibilities with work https://greater.jobs/content/9189/diversity-and-inclusion Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr . If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit: GreaterManchester Guaranteed Assessment Scheme | greater jobs salary from £24,390 contract permanent working hours term time application deadline 12 00 pm 22nd Nov 2023
Data and Administration Officer
Stockport School, Mile End Lane, Stockport
Education - School School Support Staff Stockport School Stockport School Mile End Lane Stockport SK2 6BW Tel: 0161 483 3622 Fax: 0161 456 9452 Email: [email protected] Website: www.stockportschool.net 11 – 16 Mixed Comprehensive NOR: 1350 Headteacher – Mr Ian Irwin BA (Hons), MSc, NPQH, NPQEL Data & Administration Officer Approximately 20-25 Hours per week - Term Time plus 2 days only Required ASAP We are seeking to appoint an outstanding practitioner to the post of Data & Administration Officer. The successful candidate will join a high achieving and ambitious team in our very popular and over-subscribed school. We are seeking to appoint an inspirational and innovative candidate, ideally with a proven track record or future potential to consistently deliver high quality service provision and outcomes for students and families. The school is a very popular over-subscribed school with year-on-year improving results. This role will provide the post holder with the opportunity to join a large, vibrant, well established and very successful school, and within it, a very strong and effective pastoral and administrative support team. The successful candidate will also be able to freely access and gain excellent professional development as they progress in their career. The Role: The successful candidate will be a dedicated and committed professional who in support of the Data & SIMS Manager and the wider Administration team, would be responsible for providing effective support and administration of the school’s data management and assessment services, including support with attendance information, and wider administrative assistance. This would include supporting the school with its maintenance, use and development of the school’s strategic and operational data including assessment, recording, and reporting systems, and attendance monitoring and management. The effective use and interpretation of data is critical to the future success of the school and as such this appointment is of immense importance to us as a team and as a school. The appointment will also offer the successful candidate the opportunity to contribute to our already successful school, in our bid to become outstanding. Applications: To request an information pack, please visit our website www.stockportschool.net or contact the Headteacher's P.A., Mrs J. Richards, at [email protected]. Closing date: 9.00am on Monday 27th November 2023, although the school reserves the right to close the deadline sooner dependent upon applications received. This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and voluneers to share this commitment. The successful applicant's appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check. Stockport Council – Valuing diversity salary from £11,332 contract permanent working hours part time application deadline 9 00 am 27th Nov 2023
HR Administration Assistant - 6 Month FTC
Addleshaw Goddard, One St Peters Square, Manchester
PURPOSE OF THE ROLE We are looking for a hardworking and reliable HR administrative assistant to join our ambitious Human Resources Administration dream team! The role has become available due to several internal development/promotion opportunities. If you are passionate about HR operations and you would like to give your contribution in creating a great company culture, this is the right position for you. Your job will be working directly within our HR Administration team to provide support to the wider HR department by performing a variety of tasks adhering to standard processes, ensuring the service is provided in an efficient and effective manner, in line with service level agreements. In this position, you will be involved in the full employee life cycle from onboarding right the way through to retiring. This does include day to day processing of new starters, movers and leavers and also working through our day-to-day enquiries using a query management system. This role will provide support to several of our regions. Here in the HR Administration team we don't like to just keep things as they are, we like to make an impact too. This is where you will also have the opportunity to be involved in key project work alongside your day to day responsibilities. THE TEAM The HR Administration are all based in our Manchester office. Our team structure is made up of a Manager, a number of HR Administration Advisors who oversee a group of HR Assistants and Administrator. The team serves as an internal service provider to various client groups within the firm. These client groups typically include employees, managers, and other HR teams. The importance of the function lies in its ability to ensure smooth HR operations, timely and accurate processing of HR-related tasks, and maintaining employee satisfaction by providing reliable and efficient support. the HR Administration team are crucial for the overall functioning of the HR department and the firm as a whole. We strive for accuracy, efficiency, and professionalism in our work. The team's successes can be measured by its ability to efficiently and accurately handle administrative tasks, ensuring compliance with legal and regulatory requirements, and providing excellent customer service to internal clients. Some of the team achievements include but not limited to streamlining administrative processes, supporting implementation of new systems or technologies, and maintaining high data accuracy levels. What sets our team apart from its competitors is its focus on continuous improvement, customer service, and technological advancements. The team is proactive in identifying opportunities to streamline processes, automate tasks, and enhance the overall employee experience. By staying up-to-date with the latest HR technologies and best practices, the team can provide efficient and effective support to the organization, giving it a competitive edge in the market. Additionally, the team's commitment to providing excellent customer service sets them apart, as they prioritise responsiveness, professionalism, and a personalised approach to meet the unique needs of internal clients. WHAT TO EXPECT IN THIS ROLE Process Responsibility Delivers a diverse administration service which includes (but may not be limited to) Core HR lifecycle activity and Core Payroll activity for a number if different regions. Prepares and delivers Management Information and Reporting as requested through the relevant reporting tool. Core HR and Payroll Ensures all new starter, lifecycle changes and leavers are entered into the HR/Payroll systems in an accurate and timely fashion to meet payroll deadlines, allowing for accurate and timely payments via the outsourced payroll team. Provides advice to employees and managers on general HR and payroll related queries and how to access and use the HR system and other information sources. Prepares, checks and issues all necessary documentation in an accurate and timely fashion. Liaises with the in-house and outsourced payroll teams to investigate and resolve any payroll related queries and issues Team Responsibility Provides feedback on a regular basis and identifies opportunities for improvements in our processes and automated functionality of the HR system Takes responsibility for scheduling check in meetings in line with defined timescales, and provides upward feedback. Shares knowledge and offers coaching and support to colleagues. YOUR AREAS OF KNOWLEDGE AND EXPERTISE To be successful in this role, what are the: Customer service experience within a professional or commercial environment Exceptional attention to detail in all aspects of work produced Previous experience of Workday or other HR database preferable Desirable operational administration experience Knowledge of payroll processing and legislative requirements is preferable Strong IT skills including use of complex HR systems and Excel, highly analytical with the ability to manipulate data as required Experience of working to strict deadlines and managing a busy workload Experience of working with outsourced vendors to support payroll and administration processes Previous demonstrable experience of working within and delivering on service level agreements Experience of liaising with third party suppliers to resolve issues OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets. Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG. OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in. Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. Are you up for the challenge? Close map Location Manchester One St Peter's Square, Manchester, United Kingdom, M2 3DE Open In Google Maps Meet the recruiter Heather Dalton Email Heather Dalton: [email protected] Speak with Heather Dalton: +44 113 209 2212 https://www.linkedin.com/in/heather-dalton-a02691110/ Salary: Competitive Location: Manchester Vacancy Type: Business Services Professionals Business Area: Human Resources Contract Type: Fixed Term Temporary Full time/Part time: Full Time Benefits Wealth & Protection Lifestyle Health & Wellbeing Need Help & Assistance? Download UK Benefits Vacancy Alerts Create an alert subscription based on this vacancy Create Alert Subscription Share this page
Contact Centre Administrator
Stockport NHS Foundation Trust, Stockport SK
Contact Centre Administrator – BAND 3 (full and part time hours available) We are currently looking for Community Clerical Officers to assist in continuing to expand our already successful Single Point of Access Service based at Kingsgate House in Stockport. We require able multitaskers to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a great communicator, takes pride completing a task to a high standard and is able to work flexibly to cover the needs of the service Services Services are covered from 08:00 – 18:00 over 7 days working on a rotational basis Shift start times 8:00, 9:00 & 10:00 - all worked on a rotational basis Flexible working available Agile working options available, once training completed Providing contact centre telephone and administration support for all Community Services Experience of a busy office environment and handling a high volume of telephone calls is essential. You must also be computer literate. Ability to work as team and be a good communicator We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. Our mission is to make a difference every day. Our values are that we care, we respect, and we listen We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you. We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service. The salary for the role is only one part of the excellent package of benefits we offer to you: Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance – for loans, savings, budget planning and tips on managing debt Stockport Credit Union– for local financial advice Main Responsibilities Being the first point of contact for patients Booking appointments for our patients accessing the Community Adult Services Contacting patients– showing great telephone etiquette and customer care Build rapport with patients and peers Prioritising tasks – showing organisation and flexibility Quickly and efficiently manage incoming and outgoing calls and emails Input confidential information onto various I.T. systems Be familiar with a full range of clerical tasks and be able to undertake specific duties. Completing various administration tasks to a high standard on daily basis Ensuring appointment capacity is maximised The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
SAP ECPY Solution Architect
HSBC, London
Job description Big Bank Funding. FinTech Thinking. Technology teams in the UK work closely with our global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. They also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank. Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers. Enterprise Technology is the Technology organisation responsible for the design, build and ongoing maintenance of the systems owned by the Group Functions (Risk, Compliance, Finance, Core Banking, Corporate Functions and Deputy COO). The organisation consists of over 8,000 people working in collaboration across 14 countries, to support over 3,000 applications Role Description: HSBC Human Resources IT is recruiting for a Solutions Architect. This role will be within the Payroll, Time, and Benefits Product Area, which encompasses all Global HR Technology solutions for SuccessFactors EC Payroll, SuccessFactors Time Off and Time Tracking, and Benefits (Well Being, Recognition, Share Plans). The architect will be the Solution Architect for the systems / applications / integrations / architectures for this product area. The successful applicant will be responsible for establishing the most appropriate solution design, technologies and products to meet the needs of the business. They will have responsibility for technology decisions. They will also work closely with, and under the direction of, the HRIT Enterprise Architect, and work in collaboration with related HR Business Architects (as well as other HRIT Architects and members of Corporate Functions IT Architecture) to ensure solutions are strategically aligned to the HRIT and Group’s Future State Architecture. Responsibilities: Understanding and assessing the needs of the business and recommending the most appropriate solution design in various design governance forums as well as through the Clear Choice process and following architectures Design Driven Decision process. Knowledge of SAP Successfactors is a requirement. Detailed understanding of SuccessFactors EC Payroll product is mandatory. The candidate will be a technical expert, using their experience to design solutions applicable to multi-country SAP Employee Central Payroll deployment Driving design of vendor enhancements with SAP to ensure payroll solution can be deployed in a globally consistent manner across all payroll countries Following Solution Control Framework for all IT change Documenting end-to-end solutions and architecture models through Solution Architecture, Architecture Definition Documents and other artefacts and following the SCF process Ensure compliance to all relevant HSBC Architecture standards, Technology Strategies / Policies / Principles. Helping ITSO and IT PM through all relevant IT and Business governance processes and taking the lead on related deliverables where required Bring expertise in the fields Payroll, Time, and Benefits solutions and in developing associated architecture patterns. Bring understanding and guidance on the use and application of vendor AI/ML models in solutions and related business processes. Advise HR Business on relevant risk mitigations for monitoring effectiveness of these Ai/ML models, developing relevant risk mitigations solutions, processes, skills and knowledge transfer. Requirements Essential Skillset/Experience: Very strong experience in delivering system solutions, preferably including enterprise systems, as a Solutions Architect or similar architectural discipline Extensive experience in ABAP programming, experience of Point-to-Point Integration and Payroll Control Centre. Architecting solutions that have encompassed AI/ML models and fully aware of the ML Model Development Life-Cycle, associated Risk Management and Best Practices for the support and maintenance of AI/ML based applications Experience of working within a Human Resources function using SAP Successfactors The role will be based in London but some travel may be required. This role supports Hybrid working. We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you. HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you
Geographic Information Systems (GIS) Officer
Greater London Authority, London
Key information Salary: £38,103 per annum Grade: 6 Contract type: Permanent, Full Time Reference: 044576 Interview date: w/c 2nd of January 2024 Application closing date: Sun, 10/12/2023 - 23:59 About the role The Infrastructure Coordination Service is hiring a Geographic Information Systems (GIS) Officer to support our team’s digital tools such as the IMA Infrastructure Mapping Application (london.gov.uk). Do you enjoy thinking creatively and would like to use your data and GIS skills to help deliver long-term, sustainable change to London’s Infrastructure sector? If so, we’d like to hear from you. Your role in the Data and Innovation function will involve spatial analysis, building innovative, web mapping applications and managing the processing/transformation of a wide range of geospatial datasets. The Infrastructure Coordination Service brings significant benefits for industry and Londoners, by improving air quality, supporting ‘healthy streets,’ enabling decarbonisation and unlocking affordable housing delivery through coordination within the sector. Your role will support this award-winning service. Role description: You will have a chance to work on a range of interesting tasks across projects, at the forefront of the sector–helping to tackle some of the cross-cutting problems impacting infrastructure planning and delivery in the capital by: undertaking data exploration and spatial analysis creating static and interactive mapping visualisations undertaking data processing and transformation, enabling data from a diverse range of partners to be standardised and mapped to our tools maintaining a significant (and growing) volume of data supporting the development of new tools and helping to maintain existing tools such as the Infrastructure Mapping Application (IMA) https://maps.london.gov.uk/ima/ - developed to help co-ordinate construction projects and minimise disruption. This role requires a strong technical background, with practical experience in GIS tools, ideally ESRI ArcGIS Desktop and ArcGIS Online. Experience in the use of databases, data processing tools (e.g. FME) and codebases e.g. R/Python would be advantageous. Experience in infrastructure/utilities sector a bonus, but not essential. Principal Accountabilities Assist with the delivery of digital and data support services (including the IMA Infrastructure Mapping Application (london.gov.uk) ), including creating mapping visualisations of data in support of the team, and responding to ad-hoc requests and enquiries as required. Work closely with the team’s and wider organisation’s existing data and technical expertise to help, design, develop, and support tools on behalf of its stakeholders. Promote and support the use of GIS across the team, including helping professionals from other disciplines to complete mapping tasks and assisting with the delivery of GIS training when required. Carry out spatial analysis in support of the team. Working with the team’s existing data and technical expertise, and the wider organisation to explore and implement innovative uses of technology. Continue to maintain and enhance the range of thematic datasets held in the Data & Innovation digital tools (particularly the IMA Explorer Tool) through liaison with data leads in other GLA departments and partner organisations. Keep abreast of new developments and innovations that may impact on the GLA’s policies, strategies, and data requirements, via liaison with a range of regional, national, international, professional and other bodies dealing with Geographic Information. Maintain an awareness of, and contribute to, other aspects of the work of the Unit. Manage staff and resources allocated to the job in accordance with the Authority’s policies and Code of Ethics and Standards. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. If you have a question about the role or would like to discuss it informally, please feel free to contact Eloise Rousseau at [email protected] to arrange a call. Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a supporting statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your supporting statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and supporting statement documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345) The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework Person Specification Technical requirements/experience/qualifications A strong technical background evidenced by a qualification in GIS (or a related subject) or equivalent professional experience. Detailed knowledge of GIS in practical use, and evidence of commitment to keep abreast of new developments. Experience of working with desktop GIS tools including ArcGIS Desktop Experience of spatial data conversion tools such as FME, ESRI Productivity Suite would be an advantage Experience of working with ESRI ArcGIS Server, knowledge of web map services and appropriate standards Experience of or can demonstrate interest in web mapping technologies such as ArcGIS JavaScript API, OpenLayers, OpenStreetMap API Knowledge of and interest in any of the following programming or scripting technologies including JavaScript, CSS, HTML, Python Behavioural competencies Research and Analysis … is gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 1 indicators of effective performance Uses a variety of methods and sources to gather relevant data and information Checks accuracy of data and information before using it Looks for trends in data and spots connections to draw meaningful conclusions Summarises research outcomes in a clear and concise way Focuses on the research goal, working in a systematic way Problem Solving … is analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem-solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem-solving Planning and Organisation … is thinking ahead; managing time, priorities, and risk; and developing structured and efficient approaches to deliver work on time and to a high standard. Level 1 indicators of effective performance Plans and prioritises own workload to meet agreed deadlines Advises colleagues or manager early of obstacles to work delivery Perseveres and follows work through to completion Checks for errors to ensure work is delivered to a high standard first time Effectively juggles priorities Application & Additional Information This role is based London Fire Brigade’s Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Application closing date: Sunday 10th December 2023 at 23:59 We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. Please note that as part of your interview, there will be a short technical assessment. Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.” More Support If you have a disability which makes submitting an online application difficult, please contact [email protected]. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Apply here
IT Site Coordinator
Snowflake, London
Build the future of data. Join the Snowflake team. Exciting opportunity to shape the future of data! Come join the dynamic and innovative Snowflake IT team as a hands-on and startup-savvy IT Site Coordinator in our San Mateo office. We are thrilled to welcome an enthusiastic individual who is eager to provide top-notch IT services to our valued employees. Your expertise in managing centralized authentication, SaaS providers, VPN, corporate networking, and Mac/Windows endpoint systems will be invaluable to our organization. As a key member of our team, you will closely collaborate with and provide support to various departments, including sales, finance, marketing, HR, engineering, and even executives. We are looking for someone who thrives in a dynamic environment and is willing to jump in and get things done to make Snowflake successful. This onsite role offers the opportunity to own and provide IT support to all employees in the Dublin office and beyond. You will manage our Tech Bar Support from Monday to Friday, ensuring efficient IT operations. As a sincere and friendly team player, you will help build the future of data and contribute to Snowflake's success. Come join us! Region Text: Our office in San Mateo, CA will serve as your primary location. Additionally, we have another office in Dublin, CA that you may occasionally visit for coverage. Many of our executives are based out of the Dublin location, prior executive support experience will be helpful. DUTIES : Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support of project efforts Work with local department managers to analyze and resolve problems associated with technical issues, and recommend solutions for changing needs Provide Global support by managing tickets within our IT Service Management Ticketing System (ServiceNow) and understanding when to escalate priority issues Ability to follow standard operating procedures and quickly redirect problems to appropriate resources when needed Ability to develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support and pass them down to the Level 1 help desk Actively participate as a Global IT member and participate in global projects Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision, excellent organizational skills, a teamwork approach to work but also act independently to solve problems with necessary Excellent oral and written communication skills with strong interpersonal skills Candidate must have the basic ability to manage projects and an understanding of project methodology Strong troubleshooting and problem-solving skills, resiliency in the face of continual change, and ability to handle high demands Working knowledge of video collaboration (Zoom) and providing local A/V support Prepare the office for new product or service releases and stay at the forefront of emerging industry practices, ensuring compliance with IT security and general controls Responsible for maintaining local inventory accuracy and coordinating equipment Prepare new hire hardware for deployment Responsible for running weekly new hire orientation Troubleshoot client-side network connectivity issues REQUIREMENTS : Minimum of 5 + years experience supporting information technology infrastructure Minimum of 2 years experience providing executive-level support Strong experience with Mac OS systems at the user level Must be able to lift 50lbs Experience with change control policies and procedures Experience administering small-size corporate server rooms Experience with the following applications: Zoom, Slack, Okta, Confluence, JIRA, ServiceNow Office 365 Administration Google Administration Jamf Administration Active Directory Administration Must be able to work a flexible schedule, including overtime and after-hours work. Must be periodically on call for after-hours support Must be able to lift 50lbs and ability to troubleshoot network issues in IDF The following represents the expected range of compensation for this role: The estimated base salary range for this role is $88,000 - $117,600. Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact?
Head of IT
The Royal Borough of Kingston upon Thames, Kingston upon Thames
Employer 1 Kingston Council Location(s) 1 Kingston, Sutton Contract Type 1 Permanent Working Hours 1 Full Time Grade 1 Other Grade (Other) 1 M+3 Hours Per Week 1 Standard Salary Range 1 £71,850 - £77,865 (subject to Pay Award pay scales) Salary Basis 1 Per annum Salary 1 £71,850 - £77,865 (subject to Pay Award pay scales) Leave Entitlement 1 Other Leave Entitlement 1 33 Days Application Deadline 10/12/2023, 23:55 Anticipated Interview Date(s) 1 Round 1: Interview on Friday 15th & Monday 18th December 2023 | Round 2: Stakeholder Panel Interview (from 3rd January 2024 onwards) About the Borough 1 Joining us, you get to work for not just one high performing London Borough, but two. Kingston and Sutton councils have a number of shared services serving both authorities, with some teams and roles more focussed on one council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Kingston and Sutton offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both boroughs. In Sutton, we are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. Over in Kingston, we are undertaking the largest housing regeneration programme ever delivered in the borough, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Kingston and Sutton if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan “Greener, Fairer, Safer, Together”, that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan “Ambitious for Sutton”, that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. About the Role 1 The Head of IT is responsible for the design, delivery, operation and support of our IT services, Infrastructure and systems across the shared Digital & IT Service. As our Head of IT, you will: Ensure that the IT department provides high-quality, efficient, and effective services to the Councils and their residents. Lead and manage the IT teams. Develop and implement the IT strategy. Cyber security and governance. Manage the IT budget. This is a varied and exciting role, you will be leading on a transformation programme which involves migrating to cloud computing, transforming the network, wifi and the telephony. You will be involved in driving service improvement plans with key areas, mobile working and cyber security! The Head of IT has 4-5 direct reports; Head of Digital Support (IT Help Desk and Support Services), Head of Business Applications, Head of Cloud and Platform and Programme Manager for the Infrastructure Programme. The wider Digital & IT team consists of 40-50 staff members. About Us 1 Digital and IT is a shared service between Kingston and Sutton Councils providing digital and technology services to both Councils as well as a number of arm's length companies, including Achieving for Children and Sutton Housing Partnership. There are three Corporate Heads of Service roles in the Digital and IT department. Along with the department’s Assistant Director, they form the senior leadership team for the shared Digital and IT Service. These roles each have line management, budgetary and functional accountability aligned with the department’s specific services and goals. We are committed to delivering excellent public services to our residents and local businesses, which is why we place the user, and their needs, at the heart of our agile delivery strategy. We are proud of our digital culture, and have a team of excellent professionals working across multi-disciplinary teams to deliver for the Council. In the IT space we are using technology to enable transformation across the Councils. We have a broad range of digital projects underway and this role will work closely with those digital teams to ensure our technology can support our digital ambitions. For example, developing our cloud platforms to enable us to better use our data and develop capabilities in AI. About You 1 We're looking for a candidate with experience running an IT Service, ideally within the public sector! We're recruiting a candidate who has worked closely with and enabled digital teams to deliver at pace. If you have experience of running cloud environments and know how to transition teams to this way of working, we'd love to hear from you! We're looking for a Head of IT who has: Exceptional leadership skills, modelling a strong performance culture and constructively building achievement, confidence and skills in others. Excellent people management and team-building skills, with the ability to inspire and motivate a diverse team of IT professionals, including mentoring and coaching. Strong technical knowledge and experience. Key areas include cloud computing, cyber security and networking. Experience in DevOps and working with digital and development teams. A detailed understanding of how to set and deliver Digital and IT strategies and plans. Experience managing stakeholders at a senior level. Experience working at a strategic and tactical level to ensure that deliverables meet the business needs of the organisation. Demonstrable commercial experience with programmes and portfolios, budgeting and resource management. A strong understanding and experience in effective IT governance and compliance including Information Technology Infrastructure Library (ITIL). We'd love to hear from you if you: Are open minded and curious about what technology can offer to our Councils. Can demonstrate solid management techniques to ensure that the IT services are well managed with strong governance, including cyber security. Have experience in taking an idea from inception through to delivery at scale. Have great stakeholder management skills and are able to empathise with others and see different points of view. Have high standards in quality of service and how IT is meeting user needs. Are energetic and optimistic about how IT can help combined with resilience in a dynamic and complex organisation. Please review the job description for full information. Our Offer To You 1 As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. The COVID-19 pandemic has required us to be even more flexible in how we work and manage staff workloads, ensuring they have the correct equipment and resources to be able to maximise their talents and looking after their wellbeing. Employees have access to a wide range of benefits, some of which include: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Three volunteering days per year Flexible and agile working arrangements Comprehensive learning and development programme Discounts on a range of local shops, restaurants, gyms and leisure centres Interest free season ticket loans Local Government Pension Scheme Bicycle loan facilities and cycle to work scheme Zip car scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership Application Process 1 Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information 1 We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.
Office Administrator
The Laurels Residential Home, Canal Road, Congleton
JOB TITLE: Office AdministratorREPORTING TO: Home Manager / Head officeHours: 25 Hrs per weekJOB PURPOSE: To manage the administrative procedures within the home alongside the Home Manager and to provide reception cover, promoting the home and company to potential customers, appropriate authorities and colleagues in a caring and professional manor. Assist the manager for the day-to-day running of the Care Home, and ensure that all Company policies and procedures, and all legal requirements, are adhered to within the defined timescales. £500 bonus on successful completion of a 6 month Prohibition period! £500 refer a friend scheme* Free meals and beverages when on shift Personal & career development Support from management always ensuring employees feel valued A rewarding job you will loveSKILLS, KNOWLEDGE & QUALIFICATIONSRequired: NVQ Level 3 or equivalent in administration Previous administration experience GCSEs or equivalent including Maths and English Recruitment and selection inc HR Computer Skills – Microsoft office applications Satisfactory Enhanced Disclosure Barring System check (DBS) Satisfactory Independent Safeguarding Authority check (ISA) C.Q.C awareness and Social Services/ Contracts & MonitoringDesired: Ability to communicate effectively at all levels Experience in working within this sector Motivated and able to work to deadlines in a busy environmentMAIN RESPONSIBILITIESAdministration:Reception / Entrance area is tidy and information displayed is up to date and available, and creates an impression.Visitors are made to feel welcome and the visitor’s book is completed.To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manor, being aware of the need to maintain confidentiality at all times regarding staff and residents.Liaise and build relationships with relatives, residents, professional service providers and visitors.Comfort relatives at times of distress ensuring that they receive privacy and empathyUndertake the position of appointee for residents without a living next of kin or any other person willing to accept the responsibility.To perform secretarial / clerical duties as required by the Company/ ManagerTo ensure all correspondence received is date stamped and receives prompt attention.To ensure that the homes filing system is maintained accurately and promptly.Ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a service.To provide administrative and clerical support and other support as may be requested from time to time by the Manager, Regional and Head office.Letter writing, or minutes of meetings along side action plansActivity posters and event planning for the months ahead, also helping to arrange events coming into the home.Budgetary / Financial Control:Undertake purchase ledger responsibilities including ordering, and sourcing/ obtaining quotes, reconciliation of delivery notes and payment of invoices.Undertake sales ledger responsibility’s including.Personal care is in place in a timely manor, and paper work is in place along side contracts.Manage petty cash, resident’s monies and staff meal monies.Deposit cash/cheque monies as required at the designated bank.Undertake credit control – chasing debts and late payments.Where necessary in accordance with company guidelines ensure that private residents. Billing accounts are accurate and up-to-date.To provide all information that may be required by Head office book keeping department in particular all information required for the production of monthly accounts.Human Resources (HR):Adhere to, and implement, all HR policies & proceduresIn the absence of the Home Manager, in conjunction with the Regional Manager, endeavour to fill any Staff vacancy by advertising in the job centre/press.Interview for new Staff Members with the Home Manager as and when required, in line with the Company’s Recruitment policy.In the absence of the Home Manager, maintain correct records of working hours of all Staff Members.In the absence of the Home Manager, monitor and control sickness absence in line with Company policy (in conjunction with the Regional Manager, where appropriate).Ensure all Staff Members are aware of the Company’s Whistle blowing procedure.In the absence of the Home Manager, implement and manage the Company’s Discipline and Dismissal policies and procedures, and Grievance policies and procedures (in conjunction with the Regional Manager, where appropriate).Maintain training records for both mandatory and regulatory requirements.Undertake DBS Checks on new starters, and renew dates for existing staff.Recruitment folders are ready for new starters, and paper work is completed for Head OfficeOrder uniforms, badges where they are in use.Advise employees on HR benefits associated with Pearlcare.Ensure all new members of the team complete their induction.Ensure that all the end probation interviews are carried out, paperwork is complete and records are up to date.To accurately record and up-date information on personal record files and paper work is sent to Head Office.Marketing:Actively market the Care Home and promote a positive personal / professional profile within the local community, ensuring the good reputation of the Care Home at all times.In the absence of the Home Manager, and in conjunction with the Regional Manager, endeavour to fill any Client vacancy by liaising with Social Services and health authorities/boards and assessing/selecting suitable Clients. (These places are to be offered within the normal terms of residency and the fee structure in operation within the Care Home at the time).To complete Daily Home reports when occupancy is low (more than 2 beds).Ensure the Care Home is attractively presented, and odour free, at all times, in line with the Company’s attention to detail philosophy.Ensure a viewing room is suitably presented and available at all times (unless Care Home is fully occupied).Training & Development:Maintain and improve professional knowledge and competence.Attend mandatory training days, courses, and meetings on or off site, as and when required.Health & Safety:Report immediately to the Home Manager any illness of an infectious nature or accident incurred by a Client, colleague, self or another. Be responsible for infection control in the absence of the Home Manager.Understand, and ensure the implementation of, the Care Homes Health & Safety policy, and Emergency & Fire procedures.In the absence of the Home Manager, carry out duties as “Responsible Officer” for the Care Home in line with Care Quality Commission (CQC) guidelines, the Health and Safety at Work Act (1974) and Fire Regulations.Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.Promote safe working practice within the Care Home.General:Adhere to all appropriate regulations and the General Social Care Council Code of Conduct.Ensure that all existing stocks are maintained in a safe and tidy environment and reordered as and when required.Maintain such log books and records as may be required by both the Registering Authority and the Company.Ensure that all information of a confidential nature gained in the course of work is not divulged to third parties.Assist in the arrangements for fund raising.Notify the Home Manager (or, in the absence of the Home Manager, the Regional Manager) as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.In the absence of the Home Manager report directly to the Regional Manager and the Deputy.Ensure the security of the Care Home is maintained at all times.Adhere to all Company policies and procedures within the defined timescales.Ensure all equipment is clean and well maintained.Carry out any other tasks that may be reasonably assigned to you.This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.Pearlcare reserves the right to amend this Job Description from time to time, according to business needs. Any changes will be confirmed in writing. Please note that you share with Pearlcare the responsibility for making suggestions to alter the scope of your duties and improve the effectiveness of your post.Job Types: Full-time, Part-time, PermanentSalary: From £11.00 per hourExpected hours: No less than 25 per weekBenefits: Referral programmeSchedule: Day shift No weekendsAbility to commute/relocate: Congleton: reliably commute or plan to relocate before starting work (required)Experience: System administration: 1 year (preferred)Work authorisation: United Kingdom (preferred)Work Location: In person
Personal Assistant - 12 Month Fixed Term Contract
BDO, Greater Manchester
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation? We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role as Personal Assistant, which is expected to start around October 2023 for a period of 12 months, you will provide a full range of support to our Human Resources (HR) Leadership Team, providing administrative, business and personal assistance within the department and to become an integral member of the support team. In this busy role you will: Diary Management for HR Leadership Team Maintains diaries on a daily basis and will look ahead to check all required resources are booked and that there is visibility of relevant data on diary entries. Arranges and co-ordinates meetings, liaises with delegates, books meeting rooms and arranges refreshments and equipment as required. Ensures that sufficient time is allotted for travel when processing meeting requests. Always aware of team members’ whereabouts and able to advise in this regard as required. Email Management for HR Leadership Team Some email management may be required. Document production and management Assists with the production of documents and presentations. Consistently produces work of a high standard that rarely requires correction and has a reputation for delivering quality work. Understands the brand and CVI rules and checks that all documentation produced is compliant. Acts as a brand champion in relation to documents produced by others and challenges if not compliant. Filing Manages filing to the HR SharePoint efficiently by dealing with it as it arises. Administration duties Collating agenda items for the fortnightly HR team calls, issuing the agenda and reminder for the calls. Collating topics for and scheduling the HR Lunch & Learns. Recording the Lunch & Learns and posting the recording and slides to SharePoint. Ensuring records and documents are kept up to date, for example reviewing and keeping the HR email distribution list up to date, reviewing reports to keep the three firm email distribution lists updated (Principals & Directors, Principals group and Director group). Cover annual leave for the HR Senior PA to the Head of People. HR Inductions/Events/Team Events/Away Days Supporting inductions and events for example Early in Career inductions and HR Away Days. Projects Supporting the Senior HR Programme Manager with various HR projects on an ad-hoc basis, for example collating Listening Programme results. This will also involve Insite editing tasks. Supporting the Senior Manager responsible for HR with ad-hoc tasks for example analysis of exit interview survey results. Supporting HR areas: Wellbeing; CSR/Citizenship; Equality, Diversity and Inclusion. This will also involve Insite editing tasks. You'll be someone with: Technical Knowledge Previous experience of providing secretarial services Intermediate/Advanced Word, Excel, PowerPoint, Teams and Outlook Workday experience beneficial Typing speed minimum 50-60 wpm Strong command of spelling, punctuation and grammar Personal Qualities Adept at managing multiple tasks whilst keeping track of own workload using a ‘to do’ list or similar. Will deal with competing requests in a confident and mature manner, weighing up urgency and deadlines to decide on priorities. Advises managers when they can expect their work if unable to process promptly. When faced with a new challenge will demonstrate a ‘can-do’ attitude and use initiative to work out the best way to do it, referring to Insite and colleagues to identify efficient solutions. Shares ideas around efficiency and innovation. Has a flexible approach and is adaptable. Is a team player willing to make a contribution to the wider team. Advises colleagues when you have spare capacity to help and or when you are in need of support. Mutually supportive of others and willing to help in different departments as required. Whilst based at one of our North West offices, ad hoc travel to our Baker Street office will be beneficial. Is receptive to new ideas and remains focused during times of change and promotes change amongst team by own behaviour. Presents a professional appearance and attitude at all times. Discreet when handling confidential information. Is confident with communication. Recognises that different people require different approaches and adjusts style appropriately. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1
Company Secretarial Assistant
AJ Bell, Exchange Quay, Manchester M
Job Description Due to continued company growth, we are now recruiting a Company Secretarial Assistant to support the Company Secretary in providing high quality advice and specialist support across a broad range of company secretarial tasks and activities, in particular in relation to the smooth running, administration and effectiveness of AJ Bell plc’s Board and Executive Committee and their respective sub-committees. As the role involves exposure to highly confidential and sensitive information, a high degree of discretion is required, as confidentiality is imperative. What does the job involve? Supporting the day-to-day administration of the Company Secretarial function including: Preparing agendas for the AJ Bell Committees and supporting the preparation of electronic meeting packs and management information Preparing annual agendas for the AJ Bell Committees in collaboration with the relevant chairs and the Company Secretary Attending AJ Bell Committee meetings Drafting detailed minutes of AJ Bell Committee meetings, capturing points discussed and including resolutions and actions arising Monitoring and reporting on the completion of actions arising from AJ Bell Committee meetings, including annual effectiveness review actions Arranging AJ Bell Committee meeting dates at least two years ahead, in collaboration with the Company Secretary and other relevant internal stakeholders Providing support for: The Company Secretary on various matters, including corporate projects, one-off research into key questions/requirements, the induction of new Board and Executive Committee members and provision of Board and Executive Committee training. The HR team in relation to the administration of the AJ Bell group’s share option and incentive schemes. The Compliance and HR teams as required to ensure the AJ Bell group meets its responsibilities under the Senior Managers and Certification Regime Liaising with internal and external stakeholders, including the Sponsor and Registrar, as required Supporting the maintenance of statutory registers and records for all AJ Bell plc group entities, and the preparation and filing of all Companies House forms, including change in officers, change in share capital, filing of all the Annual Accounts and the Confirmation Statements for all UK companies. The provision of advice to AJ Bell Committees on their governance, legal and regulatory obligations to ensure compliance with all relevant requirements. Compliance with MAR and listing rules, including the maintenance of AJ Bell plc’s share dealing code and insider lists, and the drafting and issue of standard Stock Exchange announcements, e.g., directors’ dealings, block listing, directorate changes. The drafting of the Annual Report and Accounts, other shareholder circulars and accompanying documentation, including the drafting of the Corporate Governance Report in liaison with the Financial Reporting team and others. The production of the Notice of Annual General Meeting (AGM) and all associated documentation, and assisting with the organisation of the AGM itself The management of the Registrar The maintenance of internal corporate governance policies (e.g., Board sub-committee terms of reference,) and the governance section of the Company’s website. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty In relation to the Boardvantage board portal software for dissemination of Board and Committee materials: Arranging for Board, Executive Committee and sub-committee meeting packs to be uploaded to Boardvantage for distribution, as required. Acting as chief point of contact for queries regarding the Boardvantage board portal software. Ensuring Boardvantage licence costs and billing are correct and within contract and budget parameters, if required. Maintaining Boardvantage internal processes and trouble-shooting software issues in conjunction with the TS service desk and Executive Assistants. Coordinating and assisting with set up and installation of Boardvantage for Board, Executive Committee and sub-committee members and others, as required, liaising with TS service desk and Executive Assistants where required. What we're looking for: ICSA/CGI Qualified or part qualified. Experience in a company secretarial or governance professional related role (e.g., 2 years +) Financial services and a listed company environment experience advantageous Company secretarial administration, including Board processes and routines. Strong, detailed minute taking skills and preparing agendas. Familiar with Boardvantage or similar electronic Board portals. Good working knowledge of company law and corporate governance related issues Excellent communication skills with experience of communicating with a range of internal and external stakeholders. Ability to work under tight deadlines, self-starter. Integrity and discretion when handling confidential information. About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have 491,000 customers using our award-winning platform propositions to manage assets totalling more than £76.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1200 employees and have been named one of the UK's ‘Best 100 Companies to Work For’ for five consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return for your hard work you will be entitled to: Competitive starting salary Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bi-annual bonus Contributory pension scheme Buy as you earn share scheme Free shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Personal Assistant - Corporate Finance
Houlihan Lokey, th Floor No. Spinningfields Hardman Square MEB, Ma ...
Business Unit: Corporate Finance Industry: CORP - Corporate Role Objective: The Personal Assistant (PA) is responsible for providing full secretarial and administrative support to a team of financial staff within a specific department. Under minimal supervision, the Personal Assistant (PA) performs various administrative and secretarial duties, and co-ordinates the needs of senior executives and financial staff as required. This individual will also consistently demonstrate their ability to take action when necessary and respond appropriately and is provided a company handset in order to be available outside normal working hours. The PA establishes priorities and follows through with multiple tasks. S/he exercises frequent independent judgment, and works closely with other PAs on day-to-day activities, as well as the Office Manager (OM) in order to facilitate a team support environment across the office. The position involves a variety of assignments of both long and short term. Duties include but are not limited to: diary and travel management, expense processing, general administrative support, client database management, department supplies, absence cover for team members and administrative/project work for the OM as directed. Responsibilities: 1. Secretarial Support Diary Management: arranging, rescheduling and confirming appointments; keeping executives and their diaries updated of changes as required. Telephone Support: Receiving/making calls, taking accurate messages, liaising with clients. Picking up calls for other members of the team when necessary or dealing with where possible. Liaising with clients, responding to their requests in an appropriate manner. Draft, prepare and/or distribute documents on behalf of supported staff and others as requested; includes creating/manipulating Word, Excel, PowerPoint documents for executives. Arranging conference calls using dedicated HL conferencing systems, ensuring accuracy of contact names, pins, meeting numbers etc. Must be confident in working across time zones when coordinating calls. Review incoming invoices; check for accuracy and verify, including assigning relevant cost/project codes. Liaise with US-EMEA based Assistants where necessary and provide support to visiting executives when in the office. Constant liaison with internal management, financial staff, external clients and prospects. Arranging meetings/lunches/dinners, both internal and external, as requested. 2. Travel & Expenses Extensive and complex travel bookings, using corporate Travel provider. Produce itineraries as required. Ensure adherence to HL Travel Policy at all times. Process visa applications, passport needs, currency requirements and associated reconciliations. Book taxis and cars as necessary. Prepare and submit expense reports using HL online expense system, ensuring appropriate receipts are attached and all items accounted for, and that process is completed within policy and monthly accounting deadlines. Collating expenses breakdown for client billing through Accounts Team. Reconciliation of monthly corporate/personal credit cards within deadlines. Ensure relevant travel refunds have been processed by travel provider. 3. CRM Data Management Maintain/update SalesForce (Client Relationship Management (CRM) database), including updating SalesForce business contact information, adding relationships etc. Create call reports and ensure accuracy of data held. Training will be given, a thorough understanding of its functionality will be essential. Proactively ensure the integrity of the firm’s CRM database by assisting in firm wide data hygiene efforts, including researching and entering missing data. Responsible for Deal Execution administration as directed by Deal Team, including NDAs for prospective clients, conflict checks and SalesForce data updates. Maintain file records for team, including filing and archiving. Register executives for conferences/seminars (on approved Marketing Budget List). Keep them abreast of new seminars/conferences in which they would be interested in attending. Liaise with internal Marketing as required, who oversee all these activities. Appropriately renew subscriptions (through the OM and/or IC as appropriate). Photocopying/Binding of presentations. 4. Administrative / Project Work Set-up and maintain well organised filing system conducive to the needs of the business line. Maintain team absence records, liaising with HR/OM as required. Support new joiners at all levels with familiarization of company policies and procedures. Organise client entertainment events, conferences, and promotional activities and ensuring adherence to budgets. Support and assist on Firm wide initiatives as directed by executives and/or OM. Share best practices. Participate in office admin meetings and/or events. Carry out project work as required and instructed by the Office Manager. Carry out ad hoc duties/tasks as deemed necessary to ensure the efficient operation of the team. 5. Absence Cover General support and help to other Assistants across the office when possible. Provide cover in the absence of other PAs including HL Reception cover if needed. Support the Office Manager as required. 6. Health and Safety Act as Fire Officer/First Aider if required (training will be given) . Ensure office space remains presentable and free of obstacles; notify OM of issues. Education / Skills / Experience Required Degree level education or of graduate calibre. Excellent organisational, oral and written communication skills; detail-oriented, and able to prioritise workload. Competent user of Microsoft Office products, including PowerPoint and Excel. Fluent in English, additional European languages an advantage. A positive, flexible, responsive service-oriented attitude and able to meet deadlines in a timely manner. Resilient and able to deal with high pressure environment and demanding individuals. Flexibility, resourcefulness and good anticipation are important qualities, as is the ability to act decisively and on own initiative. Confident with an outgoing personality and practical approach to problem solving. Ability to effectively interact with all levels of staff and maintain confidentiality. Self-starter with a strong sense of ownership and a personal commitment to continuous improvement of policies and procedures. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.