Overview of salaries statistics of the profession "Internal Recruitment Consultant in UK"

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.The successful applicant Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV here and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.The successful applicant Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV here and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.The successful applicant Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV here and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.The successful applicant Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV here and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV here and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.The successful applicantExperienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV here and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.The successful applicantExperienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV here and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

As a Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:Building and nurturing relationships with clients while actively pursuing new business opportunities.Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.Negotiating terms and fees to create mutually beneficial partnerships.Becoming an industry expert through networking and staying ahead of market trends.Attracting top talent through effective candidate engagement strategies.Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.Collaborating within a high-performing team, motivating each other to achieve outstanding results.Experienced Recruitment Consultants: If you have a proven track record in business-to business recruitment and want to excel in your career, we have exciting opportunities for you!Ambitious Professionals: We are looking for self-motivated individuals with demonstrated business-to business recruitment experience who are eager to maximize their potential and build a successful career.Collaborative Team Players: While autonomy is valued, our success is built on teamwork. Embrace the chance to contribute to a supportive and dynamic environment.Ready to start your recruitment journey with PageGroup? Apply now and embark on a path of growth, rewards, and limitless possibilities!Future positionsEven though we are only looking for experienced business-to-business recruiters right now, if you have internal recruitment experience, we would still love to hear from you!Please submit your CV and a member of our Talent Acquisition team will be in touch to discuss your experience for any possible future roles.

Job Title: Senior Medical Secretary – Ortho Location: The Princess Grace Hospital Full time: 37.5 hours per week Permanent Salary: £30,000-£35,000 depending on experience. We’re looking for a Senior Medical Secretary to join our Orthopaedic team based in The Princess Grace Hospital. As a Senior Medical Secretary, you will be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to the Consultant, being responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a Medical Secretary support role, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you’ll do: Provide full secretarial support to the Consultants practice (including audio-typing of clinical/non-clinical material, reports etc) including those of a sensitive nature, whilst maintaining confidentiality. At consultants’ request arrange admissions, request investigations and obtain test results using hospital data systems. Draw consultants’ immediate attention to results deemed abnormal or urgent. Manage other correspondence and telephone contacts appropriately. Maintain and file accurate patient records, including appropriate patient case note filing, and preparation of relevant clinic notes prior to Outpatient Clinics. What you’ll bring: Previous Medical Secretarial experience. Significant understanding of Medical terminology. Strong attention to detail, accurate typing and letter proof reading skills. Computer literacy. Excellent communication skills. Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-NK1

We have an exciting opportunity for a Medical Secretary to join the team. This role is a based in our Consulting Houses in Central London (W1G 6BW). We are offering a competitive salary of up to £33,000 per annum plus a fantastic array of benefits.Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with 8 state-of-the-art facilities located in the heart of London’s medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of “We go further”, “We work as one” and “We personalise care.”Job ProfileThe Medical Secretary will play a key role in the setting up and progressive development of the administrative support services provided to Consultants based in The London Clinic Consulting Rooms. The Medical Secretary is responsible for the co-ordination of the pathway through and management of Consultants administrative needs, providing day to day operational support for the clinics. The post holder will be required to act as a flexible administrative resource actively supporting patients and consultants to provide a high level of service. Job Type: This is a full-time, permanent position working 37.5 hours per week, Monday to Friday. Salary: £30,000 to £33,000 per annum Location: The London Clinic Consulting Houses, 116 Harley Street, London, W1G 7JL (Baker Street and Regents Park stations) Benefits package:Contributory pension scheme (total annual contribution up to 20%).Private Medical Healthcare.33 day’s annual leave (Inclusive of bank holidays).Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more.We also offer excellent career development; with clear career pathways and access to further education.Key Duties· Provide first point of contact for patients, relatives, G.Ps’, Clinic’s staff and other professional bodies for written and telephone enquiries relating to the Consultant’s practice at The London Clinic.· Provide Consultants with a comprehensive range of administrative services whilst developing their practice within The London Clinic.· Assist in the organization of the Consultant’s workload, maintaining the highest levels of discretion and confidentiality concerning patient information at all times.· Support clinicians with any queries on The London Clinic’s policies and procedures, systems and administration by being the first point of contact and the link between other internal departments.Skills & Experience Previous experience as a Medical Secretary within a private healthcare environment. Strong sense of patient focus and delivering exception customer service in a hospital setting. Advanced secretarial and strong PA skills in a fast pace environment. Experience of handling a diverse workload in both a busy administrative and clinical setting.The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.Job Types: Permanent, Full-timeSalary: £30,000.00-£33,000.00 per yearBenefits: Canteen Company pension Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Life insurance Private medical insurance Referral programme Sick pay Transport linksSchedule: 8 hour shift Monday to FridayAbility to commute/relocate: London: reliably commute or plan to relocate before starting work (required)Work Location: In person

Responsibility for all administration, booking and secretarial staff. To be directly responsible for the efficient and effective operation of the radiology administration, appointment bookings and secretarial team, taking responsibility for all aspects of patient administration associated with the imaging patient pathway. Working closely with the Cancer team, to ensure patients are examined by radiology in a timely fashion in line with the National Cancer Waiting Times and local targets. To be responsible for the efficient and accurate administrative pathway for all diagnostic referrals. To manage radiology appointments, cancellations and rebooking of appointments. Providing a high quality, efficient service for patients attending the radiology department. To assist with achieving and sustaining key performance targets both internally and externally to the department. To facilitate a high quality and comprehensive administrative and operational support service to the Consultants and Radiology Management, ensuring that Trust standards are adhered to in relation to all documentation and data input. To support the Radiology Management team in the development and implementation of new and innovative processes. To ensure accurate invoicing for all patient referrals which fall outside of local and national funding pathways to include private and overseas patients. There’s never been a more exciting time to build your career at Frimley Health, one of the country’s largest and most respected trusts Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other. If you have a passion for clinical excellence, patient care and your own career development, you’ll feel at home at Frimley Health. Operational Management: Facilitate the day-to-day operational management of the administration, booking and secretarial team, including maximising the booking efficiency of appointments in all areas of radiology. To manage the administration, bookings and secretarial team ensuring there is effective organization, provision and cover of radiology support services to the Trust. To monitor, evaluate and maintain appropriate staffing levels across all relevant services. To be responsible for maintaining stock within the clerical office. To develop policies and procedures pertaining to booking, administration and secretarial processes to ensure a high-quality service and patient care. Implement and manage appropriate communication mechanisms within the department and ensure staff are updated and regularly informed of any change in Trust policies and procedures. To establish standard operating procedures for all administrative processes and monitor accordingly. To ensure accurate data entry onto the Radiology Information System. To facilitate a cross-site standardized approach encompassing local operating procedures as advised by the Business Manager. Deal effectively with non-routine enquiries and redirect as appropriate. Undertake evidence-based change management within remit and scope of the role. Independently measure workload and deploy resources accordingly. Performance Management: To have a working knowledge of booking rules specific to each modality. Create a weekly DM01 data set, ensuring that there is a constant management of patients within the mandated time limits. Ensure patients on long term planned pathways are booked within appropriate time limits. To ensure that the team can successfully deal with the TWR referrals within the time set, escalating pathway issues, and troubleshooting when required. To ensure all capacity is utilised and targets for waiting times etc. are met. To assist with monitoring demand and capacity across all modalities with regards to appointment availability in accordance with internal and external targets. To ensure that staff are aware of externally set standards and timescales, that they are adhered to, and corrective action is taken if necessary to meet such standards. Produce audit figures in relation to patient cancellations and DNA’s, maintaining an accurate recording system. Staff Management: To lead the recruitment and selection of the appropriate administrative, secretarial, and clinical assistant staff. Responsible for the delivery and completion of high-quality local Induction and training of new staff within the department. Lead on the design of a high-quality local Induction programme to support the strategic aims both internal and external to the department. Responsible for the timely completion of annual appraisals of all radiology administrative, bookings and secretarial staff in line with trust policy. To monitor and review sickness absence and conduct return to work interviews. To be responsible for setting standards of work within the department and ensuring that these are known and adhered to. To be responsible for ensuring that up-to-date personnel records are maintained for all staff in line with Trust policies and procedures e.g., annual leave, sick leave. To monitor the performance of all administrative, bookings and secretarial staff undertaking corrective action where necessary in line with Trust policies and procedures. Provide advice to junior staff on the suitability of various courses considering their experience and future requirements of the job tasks and the outcome of the individuals PDP plans. To be the first point of contact for staff with personnel related issues. To deal sympathetically and diplomatically with managing staff personal issues. Patient Experience: Lead the team effectively to enable them to put patients first and respond to callers and / or visitors promptly and courteously, identifying their needs, providing information, or referring them as appropriate to the relevant discipline. To adopt methods of communication and support which are suited to the needs of the visitors and / or callers. To acknowledge difficulties in communication or in providing support and seek help as appropriate. To manage enquiries regarding inpatient or outpatient waiting list queries always looking for ways to improve. To follow established procedures and demonstrate appropriate behaviour in dealing with awkward or aggressive visitors and / or callers. Monitor the quality of customer care delivered to patients, devise and implement customer care surveys and recommend service improvements. To assist in the investigation process of all formal and PALS complaints with regards to administrative and secretarial processes and performance. To assist in the investigation process of all incidents with regards to administrative and secretarial processes and performance. Personal responsibilities: To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and an ability to cope with the unexpected. To work under own initiative and make independent decisions within the remit and scope of the role. To obtain and organise information in support of own work activities, maintaining confidentiality in accordance with organisational procedures. To ensure that secure systems are in place for the storage of all resources including computerised information. To provide representation when appropriate to internal committees / working groups. To ensure administrative and secretarial support is provided to all meetings. This will include the preparation and distribution of agenda, minutes and other documents as well as arranging venues and ordering refreshments when required. To develop and maintain effective working relationships with other staff in the department and the Trust, ensuring that a professional and seamless service is provided. When requested, to identify and access information sources correctly, supplying the information in an appropriate format and within required deadlines. Provide administrative support to other staff and specific projects as and when required. Provide current and appropriate training and guidance to the Radiology administration, secretarial and clinical assistant team ensuring procedures are kept up to date, and the team have access to, understand and operate to team protocols. Data Administration: To enter data and text correctly, identify errors and amend in accordance with organizational procedures. To achieve all data input within agreed Trust deadlines. Ability to manipulate data as required using excel and present data back to management team. To be responsible for ensuring patient confidentiality and security of data in accordance with organisational requirements and the Data Protection Act.

The Urology department at Guy’s and St Thomas’ NHS Foundation Trust is recruiting an Assistant Service Manager to join our Urology service. This is a full-time role, working 37.5 hours a week, based at Guy’s Hospital in London Bridge. We have recently developed new pathways to streamline our patients' journeys, which has led to exciting opportunities, for self-starting and motivated team-members who seek to gain experience in a challenging and fast-paced environment. Impressive candidates will work closely with our existing team to manage outpatient services, benign specialities including Guys hospital’s Stone unit, managing RTT pathways, and pro-actively validating waiting lists. Urology at GSTT provides specialist urological care for patients across South East London and beyond. This role is ideal for individuals looking to develop their leadership, management and outpatient experience. The Urology Department is looking for an enthusiastic, hardworking and experienced Assistant Service Manager. We are seeking an enthusiastic candidate with excellent communication skills and the ability to build relationships across a large multi-disciplinary team. The post holder is expected to take a proactive approach to addressing targets and deadlines, and to ensure the smooth running of the service in a very busy environment. The ASM will validate patient pathways and address any issues impacting on service delivery of a busy outpatient department. You will be a dedicated and adaptable individual who has good attention to detail, well developed organisational skills, and excellent communication skills. General responsibilities will include: Line management and training of junior administrative staff RTT pathway validation Co-ordination and oversight of complex clinic scheduling management Day-to-day running of outpatient clinics Day-to-day support of outpatient team Deputising for the Service Manager where appropriate Responding to PALS queries and patient concerns Supporting a wide network of clinicians and other healthcare professionals This post offers an opportunity for those wishing to develop a career in NHS management, allowing the post holder to develop and improve services and patient experience. Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust. The post holder will Put patients first Take pride in what they do Respect others Strive to be the best Act with integrity Generic Clinical A&C Job Description: Assistant Service Manager Band 5 Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet. Support the Service Manager in managing various sections of service, e.g., out-patients or admissions. This will require working autonomously to understand and drive operating targets, budget controls, and relevant HR management. Ensure effective processes and procedures are in place to monitor and track performance against agreed targets within the service that may be performance related. Problem-solve all day-to-day management issues organising and reallocating work where situations change due to variations to the work load and staffing availability. Exercise delegated authority on behalf of the consultants and clinical leads to resolve day-to-day management issues within the service. Manage the analysis of data so consultants and registrars have access to timely and accurate information on all key performance indicators. Plan and organise the medical secretary service within the department, setting the goals of the secretarial service in order to fit in with the demands of the consultants’ timetables. Policy Development and System Management Develop and write policies and procedures within own work area. Manage the implementation and overall management of office systems, control processes and risk management arrangements to ensure effective delivery of service. Responsible for the design and implementation of audits in collaboration with Heads of Service. To investigate complaints, as delegated by the Service Delivery Manager, in line with Trust Policy. This may involve handling sensitive interpersonal situation. To contribute to the modernisation of patient services delivered by the medical secretaries service Sit on departmental working groups to contribute to future strategies and development Financial Management Authorised signatory. Manage and monitor performance of the administrative support to ensure that the service meets its financial and operating targets. Manage a delegated no-pay budget within the service ensuring that expenditure is within agreed limits and that the Clinical Lead/consultants remains informed of related issues. This would include signatory responsibility for requisition and authorising signature for ordering, up to the amount of £500. Staff Management Day-to-day managerial responsibility for all administration and secretarial staff within the medical secretarial service or others as agreed. Set objectives and review performance of service staff, identifying individual training and development needs and promote continued personal and professional development. Manage annual leave, sickness, disciplinary and performance issues in line with Trust policies and the effective delivery of service. Ensure all staff comply with relevant Trust policies and standing financial instructions. Recruit and induct A&C staff in line with Trust policies and procedures. Anticipate staff shortages and problem areas and take action to minimise the impact of these on service delivery. Support conflict resolution from patients, staff, suppliers, other internal and external service providers and partner organisations in the service. Ensure that all staff adhere to the appropriate legislation when dealing with patient material and that suitable filing & booking systems are effectively managed. Support the monitoring of compliance with internal and external governance and best practice requirements with the medical secretarial services. PA/ Secretarial Responsibilities Monitor clinical secretarial correspondence to set and maintain appropriate quality standards. Arrange, plan and take comprehensive and accurate minutes at meetings. Support consultants by preparing PowerPoint presentations and preparation of research articles. Produce high quality medical secretary support of consultants and clinical teams when required. When appropriate, type clinical letters which may include those of a distressing or emotional nature as well or other relevant correspondence and documents required. Communication Effectively communicate with a multi-disciplinary group of people, demonstrating interpersonal skills when dealing with all levels of staff across the Trust, using persuasion, tact and reassurance where necessary. Liaise with other departments and members of the Trust to ensure the smooth running of the office and to assisting the functioning of the team. Influence, motivate and involve individuals and teams within the service to achieve necessary performance targets. Deal with telephone calls related to the service, ensuring that customers are communicated with in a sensitive and effective manner and problems are dealt with promptly and efficiently. Handle confidential patient information and material in a sensitive and discrete fashion, in compliance with Trust policy and procedure. Person specification Qualitifcations/Education Essential criteria• Educated to HNC/Equivalent Diploma/equivalent experience GCSE Maths & English Track record of continuous professional and management development Previous Experience Essential criteria• Significant experience of staff supervision/ staff management including recruitment/ retention /appraisal /first line disciplinary and knowledge of budget management issues Have significantly contributed to meeting operational objectives Experience of delivering Administrative and Clerical Outpatient Services Desirable criteria• Have significantly contributed to meeting strategic objectives Experience of delivering services on a multi-site basis Skills/Knowledge/Ability Essential criteria• Leadership and influencing skills Excellent interpersonal, presentation and written communication skills Desirable criteria• Financial management and analysis skills Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.

Job Title: Senior Medical Secretary | Cardiology Location: The Cardiac Clinic at London Bridge Hospital Full time 37.5 hours per week Shift times: Monday – Friday Permanent Salary: Up to £36,000, depending on skills and experience. We’re looking for a highly experienced Senior Medical Secretary to join our Cardiology Clinic based at London Bridge Hospital. Cardiology experience is essential for this role. As a Senior Medical Secretary you’ll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to 4 consultants, being responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a support role, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you’ll do: Provide full secretarial support to the Consultants practice (including audio-typing of clinical/non-clinical material, reports etc) including those of a sensitive nature, whilst maintaining confidentiality. At consultants’ request arrange admissions, request investigations and obtain test results using hospital data systems. Draw consultants’ immediate attention to results deemed abnormal or urgent. Manage other correspondence and telephone contacts appropriately. Maintain and file accurate patient records, including appropriate patient case note filing, and preparation of relevant clinic notes prior to Outpatient Clinics. What you’ll bring: Previous Medical Secretarial experience. Cardiology experience essential Significant understanding of Medical and Cardiac terminology. Strong, accurate typing skills are essential. Computer literacy. Excellent communication skills. Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Medical Secretary you’ll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-NK1

The post holder will provide a pivotal administrative and secretarial service to consultants and their clinical teams. They will work flexibly with the other team members within the Clinical Support Unit and provide a professional, efficient administrative service to patients. While the post holder will be formally identified as either a Medical Secretary or Patient Pathway Coordinator, in recognition of their specific function within each Clinical Support Unit, this job description has been designed to function as a generic description for both roles. This is in recognition of the combined nature of the role in certain departments, and of the expectation of full cross-cover within unit teams. Local policies and processes will more closely define the day to day requirements of each role. To be the point of contact for all patients issues relating to their pathway of care. To be responsible for the management of the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process. To work as part of a multidisciplinary team under the direction of the Clinical Service Unit (CSU) Patient Pathway Lead (PPL), supporting the business and operational management of the CSU. To ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales to which are to be adhered. Provide comprehensive secretarial/PA support to consultants and clinical teams within the CSU. To routinely attend performance review meetings and ensure that agreed actions and outcomes are requested, documented and monitored. The Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK, and is regarded as a leader in the field of orthopaedics both in the UK and world-wide. The RNOH provides a comprehensive range of neuro-musculoskeletal health care, ranging from acute spinal injury or complex bone tumour to orthopaedic medicine and specialist rehabilitation. This broad range of services is unique within the NHS. As a national centre of excellence, the RNOH treats patients from across the country, many of whom have been referred by other hospital consultants for second opinions or for treatment of complex or rare conditions. Patients benefit from a team of highly specialised consultants, many of whom are nationally and internationally recognised for their expertise and experience. Consultants are supported in their work by nurses, therapists and other specialist clinical staff who are trained experts in their particular fields of orthopaedic care. General Administration Use Trust IT systems to ensure relevant and appropriate patient information is entered and captured. Investigate any patient DNAs and deferrals, communicating information to the clinical team as appropriate, updating PAS and waitlists accordingly. Monitor and manage clinic and theatre lists for review by consultants, delegating appropriate actions to other team members, and issues that cannot be resolvedto the PPL. Collate all appropriate information in a timely manner for MDT meetings, and attend as appropriate. Facilitate and arrange meetings and room bookings, related to the management of the patient pathway. Handle post according to standard operating procedures. Undertake general typing duties e.g. references, patient information leaflets, rotas and staff appraisals. To participate in the transcription (and/or topping and tailing) of clinical correspondence, approaching clinical staff to authorise, and sending out ofauthorised letters. Provision of PA support to consultants and their teams as directed. Maintain clinician’s commitments diary and provide support for any other duties undertaken by the clinician. Provide leadership and direction to junior members within the team. Draft agendas and take and transcribe minutes of meetings as required in a timely manner. Assist PPL with local induction and provide mentoring of new staff. Assist and participate with the recruitment of staff as required. Responsible for coordinating and typing specialist and/or confidential reports e.g. DVLA, Registration of blind patients, inquests, police reports. Co-ordinate and process clinical staff leave requests (and other absences), ensuring relevant activity is cancelled. Ensure that Department supplies are ordered cost effectively and stocks are maintained including maintenance of office equipment in line with Trust policy. Actively participate within allocated teams to ensure duties and responsibilities are equally shared including covering staff absences. Monitor own workload to ensure that CSU Key Performance Indicators (KPIs) relevant to your role are being met, or escalated to your manager if performanceis below required level. Support any service development projects in the implementation of pilot programmes or new systems for e.g. inpatient admissions, partial booking, pre-assessmentappointments, C&B as required. Attend meetings for service development initiatives as and when requested. To be able to contribute to continuous service improvement initiatives by the use of good analytical skills to identify areas for improvement and problem-solving. Outpatient Pathway Ensure that referral management is dealt with in accordance with Patient Access Policy (PAP) and SOPs. Undertake the scheduling of New and follow-up appointments to ensure compliance with national and local standards for performance and quality. Ensure that any diagnostics and investigations that are required as part of the patient pathway are requested according to SOP and that the results are available forconsultations. This will include those that are carried out at other Trusts. Co-ordinate appointments and procedures at other hospitals and organisations, where the pathway requires input from these. Action all C&B activities and worklists as identified in SOPs. Escalate to PPL where standards cannot be met or where there is a gap in SOP. Monitor the Trust’s medical transcription system and ensure that letters are processed in accordance with SOP. Liaise with multi-disciplinary staff both within and outside the Trust to ensure any additional appropriate information relating to the patient is available for outpatient appointments and consultations. Under guidance and advice, arrange special investigations for patients. Deal with clinic issues on the day that have been escalated. Supervise clinic activity to ensure all investigations, relevant bookings and appointments have been carried out. Pathway tracking To understand 18 weeks referral to treatment (RTT) rules and use them to manage all elective patient journeys. To participate in the validation of the RTT Patient Tracking List. Investigate and take appropriate actions where pathways are incomplete to ensure that patientsare receiving timely treatment and Trust information is robust. To be responsible for identifying and escalating any issues to the PPL which could compromise delivery of the 18 week RTT pathway, e.g. lack of capacity either inoutpatients or for surgery. Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed. Manage consultant to consultant referrals/transfers of care to avoid delays. Manage and monitor outpatient and theatre scheduling (where appropriate), making best use of capacity, giving early warnings of where demand exceedscapacity (or vice versa). Ensure trust systems are updated with patient pathway status information and that data quality is maintained. Proactively manage pathway to avoid breach targets and take steps to resolve any issues e.g. 28 day cancelled operations. Escalate to PPL where this cannot beachieved. To validate and analyse data and produce ad hoc reports as directed by the Service Manager. To assist the Service Managers with the collection and analysis of relevant metric or performance data. Communications/Customer Service Demonstrate high levels of customer care and be an ambassador for customer care within the trust. Act as the communication hub for the clinical team, other PPCs, primary care, patients and their relatives as well as internal and external organisations. To be responsible for dealing with and recording all concerns/complaints coming into the department, both on the telephone and in writing, escalating as appropriate. Liaise with Patient Experience Team, Patient Feedback systems and groups and any other patient forums to improve care for patients. To be responsible for timely written and verbal communications with patients, clinicians, nursing staff and management. Deal with patient pathway queries from other organisations. Attend clinics where appropriate to co-ordinate the patient pathway. Facilitate the timely production and dissemination of discharge summaries to achieve quality measures. To attend meetings/workshops offsite as required. Act as liaison between consultant, GP, patients and their relatives and other relevant agencies. Inpatient Pathway (speciality-specific) Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to the speciality Ensure details of patients to be admitted are entered onto PAS Ensure that appropriate tests and investigations are arranged and completed, with the results available before surgery Undertake the scheduling of admitted procedures to ensure compliance with national and local standards for performance and quality Liaise with theatres to ensure that specialist equipment is available where needed and theatre slots are utilised appropriately. Ensure ward, surgery areas and clinical teams are aware of patients who have been booked in for surgery and any special requirements for the admission Inform and liaise with the Clinical Site Management team and clinical team that ITU/HDU beds have been booked for elective patients where needed Proactively produce reports to inform clinical teams of pathway management Prepare and communicate final theatre lists to all clinical areas and leads and any subsequent changes to lists

Job Title: Secretarial Administrator Location: Central London (Liverpool Street Station) Full time: 40 Hours Permanent Contract Salary: Up to £28,000 We’re looking for a Secretarial Administrator to join our friendly and supportive team based in our prestigious private Primary Care GP clinic just a 3 minute walk from Liverpool Street station. As an Secretarial Administrator you’ll be responsible for the daily administration of internal and external documentation/correspondence received by the admin department. The role can be fast-paced, so if you enjoy working in a busy environment, apply today! Although working as part of a team on sites, this role will involve some lone working. You'll deal with requests and queries from doctors and other departments within Roodlane. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in (team), but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you’ll do: Scanning of medical paperwork and test results to relevant patient records Uploading faxed results (e.g. scans or pathology results) and passing to the relevant GP or Health Screening Doctor Sending consultant referral letters or miscellaneous correspondence as requested by the GP's following patient consultations or medicals Opening and distributing the post to the appropriate department Franking and sending out post as and when required Monitoring the Admin email inbox and processing all tasks in a timely manner Sending out test results to patients on behalf of the doctors Chasing up clinical test results such as x-rays and scans Answering the telephone Processing prescriptions What you’ll bring: Previous experience ideally from a healthcare admin background Excellent verbal communication skills Accuracy and attention to detail Ability to prioritise your workload Able to use your initiative Ability to work under pressure A friendly and warm personality Great IT skills Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Secretarial Administrator you’ll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-AM1

To provide a fully effective service to clients of Debenhams Ottaway by progressing client files under the direction of the Team Leader, and to provide secretarial and administrative assistance to the Team Leader and to others in the Private Client Department when required. Key responsibilities: Activities will be varied and will include, but are not limited to the following: Client Service Taking client instructions and progressing the matter file under the TL’s instructions. This may include amongst other things drafting Wills, Powers of Attorney and dealing with the administration of Estates and Trusts. To provide a courteous and efficient service to clients. To ensure that work sent to clients and related parties is correctly prepared in accordance with the firm’s standards and precedents and the TL’s instructions. To observe the code of practice in all areas as detailed in the Solicitors Code of Conduct and to observe fully the requirements of the Solicitors Accounts Rules. To report complaints from clients or third parties to the HOD. To produce fees in accordance with the fee target set at the beginning of each financial year and to record a minimum of 720 hours of chargeable time per annum (at an average of 60 hours per month) at charging rates agreed by the TL. To introduce clients to lawyers in different departments as appropriate. Matter Administration Maintaining control of an allocated caseload to ensure that standards of matter conduct, file management, administration, time-recording and accounting are maintained at all times. To include: Input onto probate accounting systema for probate matters and generating reports and forms as required Drafting Legal Statements for probate applications Drafting Wills and Lasting Powers of Attorney Preparation of any other documents and work as required by Team Leader To be fully conversant with the firm’s computer systems and follow IT instructions directly and through procedures tabs. To work in a tidy organised manner by reducing unseemly clutter and ensure files are relocated in the cabinets provided. To bill all matters promptly and accurately; to maintain a justifiable and accurate level of work-in-progress; to pay and collect disbursements in accordance with professional and internal practice; to properly account for all client monies and effect transfers from client to office account when appropriate. To collect all outstanding costs and disbursements from clients and ensure that levels of unpaid costs do not exceed those levels authorised by your Team Leader. Secretarial/Administrative Opening and closing client files in accordance with standard procedures including performing on-line money laundering checks Answer the telephone or meet clients who call into the office without an appointment on behalf of the Lawyers, answering queries and taking messages where appropriate and making appropriate file notes Liaison with clients as instructed Maintain Lawyers’ diaries and make appointments Organise internal and external meetings including meeting room bookings and if appropriate organising refreshments. Manage outgoing post and emails as required. Maintaining internal and client files to ensure they are up-to-date at all times. Undertake typing duties for fee earners Collate work received from the outsourcing company including arranging necessary enclosures so that it is ready to send out Liaison with the Accounts Department as appropriate to ensure timely and accurate accounts administration, including receiving cheques, entering on file and passing to accounts Input onto Peppermint/Isokon client and potential client contact details Undertake administrative duties such as photocopying Administration associated with the archiving of files Create and maintain a tidy and well organised office environment. Ensure the faults with the department’s IT, printing, photocopying and fax machines are reported appropriately Work as part of a team, assisting with secretarial and telephone cover as required. Act on instructions from lawyers to perform tasks in connection with client/administrative matters Initial handling of client queries that arise from “drop in” service Update and keep track of legal documents such as wills and deeds as per the required procedure Skills and attributes: Experience of working within a Private Client Department of a Law Firm or relevant legal qualifications would be preferred Secretarial experience in a Law firm is desirable. Knowledge, experience and passion for private client law and practices. Adopts a client-centered focus at all times taking responsibility for the level of client service they provide and takes proactive steps to maximize and improve client relationships Creative problem-solving ability Good written and verbal communication skills Fast and accurate keyboard skills Good grasp of grammar and spelling Computer Literacy in relevant software packages Ability to multi-task, organise, prioritise and plan Ability to work calmly under pressure and with a demanding work load Confident with the ability to interface and develop relationships with a variety of people. Organisation skills including the ability to prioritise work Initiative Ability to follow instructions given Good time keeping Professional appearance To apply for the role please send your CV to the Debenhams Ottaway Recruitment Team – [email protected]