Overview of salaries statistics of the profession "General Manager in UK"

Joining this firm as an Accounts Manager, you will bring your background as an all-round accounts, and general accountancy practice professional to manage the delivery of services to a wide ranging client portfolio building client relationships, managing the compliance delivery and reviewing/mentoring a wider team, playing a lead role in their development. You will also lead on delivering added value, advisory and planning work building trusted, goto relationships with your clients. There is also a clear progression path on offer in addition within a superb, leading firm of chartered accountants.For this Accounts Manager role you will likely hold any of the ACA /ACCA/ CTA qualifications etc, bringing a career background in accountancy practice having developed your career to the manager levels. You will have an all-around accounts/tax career background gained within any of small, medium/large (Top 50/20/10) accountancy firm environments as an all-round general accountancy practice professional and you will be seeking a move with a career progression path on offer within a highlyt successful and leading firm of Bristol based chartered accountants.

Reporting to a Regional People Partner and working closely alongside the site General Manager, the role of People Manager is a busy and fast-paced role, overseeing all People matters at this busy Distribution site.Duties will include but not limited to:Management of a small HR team of Advisors and AssistantsWork closely with the General Manager to develop and deliver the People PlanOversee recruitment process to ensure the best talent is hiredDevelop and implement HR policies and proceduresHandle high volume/complex employee relations caseworkProactively analyse and identify areas for improvementIdentify training needs and organise appropriate training sessionsIdeal candidates for this role will have a proven background within a similar People Manager role.Alternatively, this role will also consider Senior HR Advisors looking for the next step in their career.You will be comfortable working in a busy, fast-paced, high volume environment.

Joining this firm as Client Manager, you will bring your background as an all-rounder accounts, tax general accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with a hands-on approach, alongside managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm. There is also a clear progression path on offer for those with interest and ambition for Director/Partner level progressionYou will hold any of the AAT, ACA /ACCA/ CTA qualifications etc, or have developed your career entirely through experience alone, with a strong background in accountancy practice having developed your career to around the manager levels. You will have an all-around accounts/tax career background gained within any of small, medium/large accountancy firm environments as an all-round general accountancy practice professional and you will be seeking a move with a career progression path on offer

Joining as Client Manager you will manage the delivery of wide ranging services to a varied client portfolio, liaising with clients and building excellent relationships as a trusted advisor. You will also advise clients on wider planning and advisory project work across accounting/tax as well as overseeing the delivery of compliance services. Alongside this you will be supported by a wider team and play a key role in developing, supporting, mentoring and managing this team. You will carve an influential role in this successful, growing firm of independent accountants with a clear route to progress on offer as well for those with ambitions to develop beyond a managerial position in the medium term and longer term.You will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within accountancy practice across any of accounts/tax/audit etc and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients. You will have developed your career to the Client Manager levels and be looking to take your career to the next level, within a leading firm and role where you can see a genuine clear progression and development path on offer, offering a long term career fit and environment where you can develop and achieve your career goals.

Joining this firm as a Senior Manager you will bring your career background as an all-round accounts, tax, audit etc adviser to sole traders, partnerships and mix of limited company OMBs, groups, subsidiaries, charities, not for profit and other clients with a client based moulded to suit around the background and client preferences of the right addition. You will manage a sizable fee base of clients, in a client facing advisory capacity, looking to develop relationships with the clients and drive the growth of this office for the future through new client growth, business development along with managing teams and playing a lead role in their development and progression. The office has huge potential for further growth and expansion and you will play a lead role in the future development and direction of this already successful firm of accountants. A clear path to progression and Partner/ Director levels are also on offer for the right professional.You will hold any of the ACA /ACCA/CTA qualifications with a career background within accountancy practice, having developed your career to around the Senior Manager levels. You will have an all-around. general practitioner accounts/tax/audit etc career background gained within any of small, medium/large size, mid tier, or top tier accounting firm background and you will be seeking a challenging, long term career move in the profession at this level with a clear route on offer to progress.

Joining this firm as a Senior Manager you will bring your career background as an all-round accounts, tax, audit etc adviser to sole traders, partnerships and mix of limited company OMBs, groups, subsidiaries, charities, not for profit and other clients with a client based moulded to suit around the background and client preferences of the right addition. You will manage a sizable fee base of clients, in a client facing advisory capacity, looking to develop relationships with the clients and drive the growth of this office for the future through new client growth, business development along with managing teams and playing a lead role in their development and progression. The office has huge potential for further growth and expansion and you will play a lead role in the future development and direction of this already successful firm of accountants. A clear path to progression and Partner/ Director levels are also on offer for the right professional.You will hold any of the ACA /ACCA/CTA qualifications with a career backgroundwtihin accountancy practice, having developed your career to around the Senior Manager levels. You will have an all-around. general practitioner accounts/tax/audit etc career background gained within any of small, medium/large size, mid tier, or top tier accounting firm background and you will be seeking a challenging, long term career move in the profession at this level with a clear route on offer to progress.

Joining as Client Manager you will manage the delivery of wide ranging services to a varied client portfolio, liaising with clients and building excellent relationships as a trusted advisor. You will also advise clients on wider planning and advisory project work across accounting/tax as well as overseeing the delivery of compliance services. Alongside this you will be supported by a wider team and play a key role in developing, supporting, mentoring and managing this team. You will carve an influential role in this successful, growing firm of independent accountants with a clear route to progress on offer as well for those with ambitions to develop beyond a managerial position in the medium term and longer term.You will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within accountancy practice across any of accounts/tax/audit etc and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients. You will have developed your career to the Client Manager levels and be looking to take your career to the next level, within a leading firm and role where you can see a genuine clear progression and development path on offer, offering a long term career fit and environment where you can develop and achieve your career goals.

Joining as Client Manager you will manage the delivery of wide ranging services to a varied client portfolio, liaising with clients and building excellent relationships as a trusted advisor. You will also advise clients on wider planning and advisory project work across accounting/tax as well as overseeing the delivery of compliance services. Alongside this you will be supported by a wider team and play a key role in developing, supporting, mentoring and managing this team. You will carve an influential role in this successful, growing firm of independent accountants with a clear route to progress on offer as well for those with ambitions to develop beyond a managerial position in the medium term and longer term.You will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within UK accountancy practice across any of accounts/tax/audit etc and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients. You will have developed your career to the Client Manager levels and be looking to take your career to the next level, within a leading firm and role where you can see a genuine clear progression and development path on offer, offering a long term career fit and environment where you can develop and achieve your career goals.

Joining this firm as Client Manager based from their Chard offices, you will bring your background as an all-rounder accounts and tax accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with, managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm.You will hold any of the AAT, ACA /ACCA/ CTA qualifications etc, or have developed your career entirely through experience alone, with a strong background in accountancy practice having developed your career to around the manager levels. You will have an all-around accounts/tax career background gained within any of small, medium/large accountancy firm environments as an all-round general accountancy practice professional and you will be seeking a move with a career progression path on offer.

As Practice Manager, you are responsible for providing leadership to colleagues to ensure that patients are put at the heart of everything that we do. Your role is to drive practice growth, increase revenue opportunities and operate the day-to-day financial management and logistics of the practice. DUTIES AND RESPONSIBILITES 1. Patient Journey Ensure the clinic is always presented to the highest possible standard including maintaining high standards of hygiene Ensure that priority is always given to ensure that the patient journey is of the highest standard Ensure feedback systems are in place to enable planned delivery to be monitored and amended, as necessary Identify service delivery issues, requirements or areas of underperformance, and take the necessary action to resolve them To act as the Practice complaints officer Implement an effective complaints management system that is proactive and minimises the number of written complaints Supervise the updating of Practice leaflets and notices and ensure that appropriate information is available to patients Support the staff in any difficult contact with patients Ensure appropriate follow up appointments are made and review the monthly ‘Recall Report’ by DR to improve service delivery and patient can review treatment plan and outcomes Financial Management Responsible for managing income and expenditure to meet company targets Ensure effective cost controls including (but not limited to) consumables and any other variants such as staff costs to ensure profit margins are maintained Monitor income by business segments and identify/deliver opportunities for growth Ensure controls over daily takings and banking Oversee prompt and effective invoicing and credit control for PMI and self-funding patients. Development of business plans for CAPEX requirements Collate timesheets, submit figures to payroll and central finance Promote the clinic in the local area, including GP engagement, local CPD events, identifying opportunities for expanding services, marketing new services to existing patients and ensuring internal referrals Ensure that all fees are accurately charged, and that payment are collected from self payors Support improvement on conversion and revenue per patient Support all marketing activity and ensure that all team members are fully aware of and engage with any promotional activity Responsible for making contacts with identified potential Dermatology and Aesthetic Practitioners to negotiate best deals Personnel Management Provide strong, visible and accessible leadership and management for all staff within the Clinic Recruitment, selection and induction of employees Ensure sickness and holiday entitlements are including in payroll, and are noted within the HR system of individual staff members Manage the activities of all clerical, secretarial and administration / support staff, ensuring that an effective service is provided Deliver change when change is needed, engaging with the teams to create buy-in to execute new ways of working smoothly Actively promote the clinic’s culture with staff and with external bodies Maintain records of staff training and immunisations including those required by CQC. Communicate agreed Practice Policy to staff and introduce systems to support such policies Responsible for an effective appraisal/personal development system and any resulting training or disciplinary procedures To determine and maintain an efficient and cost-effective level of staffing and hours of work required for the running of the Practice, including arranging duty and holiday rotations and liaise with staff to provide satisfactory cover for same To administer all systems for fair employment and equal opportunities To liaise with professional HR advisers as/when required for non-routine personnel queries Driving the bookings team to maximise bookings and utilisation General Management Ensure compliance with all statutory and legal regulations Compile, chair and minute all meetings (management/clinical etc) Arrange all administration regarding CQC Remind Partner(s) of agreed Practice policy Support operational changes in clinic action plans of recovery to profit and CQC Compliance Effect and maintain Practice insurance policies, liaising as required with insurers and professional advisers Ensure security of all personnel and property Day-to-day operational management of service offered Responsible for medical and administrative supplies Manage buildings, extensions, repairs, decorations, fixtures and fittings, gardening and maintenance of exterior Oversee the maintenance of the clinic properties in accordance with a Planned Preventative Maintenance schedule Deal with correspondence/emails Liaison with the Board, CQC and Business Services Organisation Arrange all aspects of training, development, applications and integration Ensure the Practice is up to date with all new developments General office administration and reception cover if necessary. SKILLS AND QUALITIES An inspiring Leader who is self-motivated and able to motivate others Excellent organisational skills and the ability to multitask and prioritise responsibilities effectively Strong interpersonal and communication skills, with the ability to build rapport with patients and colleagues A commitment to providing exceptional patient care and ensuring a positive experience for every individual A professional, confident and calm approach Works at their own initiative, independently and as part of a team Flexibility to adapt to a fast-paced and evolving environment EXPERIENCE Previous management experience in commercial healthcare (ideally 2-3 years) Experience of managing teams Knowledge of up-to-date CQC including the Quality and Outcomes Framework (QOF) Health and Safety / risk management experience General Practice expertise of liaising with external bodies Working with Microsoft Office packages

About LawDeb Law Debenture is an Investment Trust supported by a wholly owned professional services business. LawDeb is an unusual and exciting proposition; on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business. This is thanks to our 132-year-old FTSE250 investment trust and our fast-growing independent professional services business of over 250 colleagues across 6 business lines. At LawDeb, doing work that has a positive impact is important to us. We need the very best people to be the custodians of our business for the next stage of our proud history and growth. We’re ambitious to innovate, collaborate and push forward in providing peace of mind and excellence for our clients and each other. We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success. Working at LawDeb, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview Our growing Global Entity Management business is looking to hire a Legal Services Network manager to manage our global network of partners (law firms, corporate secretarial service providers), which extends to 80+ jurisdictions worldwide. As Legal Services Manager, you will report to the Director of Managed Service and your mission is to develop and grow the GEM’s partner network. You will be given a wide range of responsibilities including nurturing and growing existing partnerships, identifying potential new partners, forming new partnerships, evaluating existing ones, commercial negotiation, managing a central database of partner information, and liaising with the Service and Sales team. We are looking for a team player with demonstrated experience in managing commercial and operational partner relationships, strong commercial acumen, good project management skills and an eye for detail. Proactivity is key, and we are looking for someone who will drive this project forward independently, whilst aligning with senior management for guidance and keeping them informed on progress made. Main Responsibilities Maintain and grow the existing supplier network relationships Ensure referrals are managed across the network Identify jurisdictions where new partnerships are needed Identify, set-up and manage new service providers Collaborate and negotiate commercials with new service partners and re-negotiate with existing partners Evaluate existing partnerships and taking corrective action where necessary Manage and maintain a central database of partner information such as partnership agreements, Service Level Agreements, letters of engagement and pricing Liaise with the Service Director to assist with preparing pitch documents for clients, maintain a healthy balance between competitive pricing and deal profitability Gather feedback from our service team who interact daily with service provides in our jurisdictions and use this feedback to establish areas for improvement Work with our internal risk and legal team and own the internal processes, procedures and guidelines related to procurement, coming up with suggestions for improvement and implementing those improvements to achieve better results Is This You? Experience in maintaining commercial and operational relationships with multiple parties at once Reliability, diligence and maintenance of excellent attention to detail whilst managing high workload in a fast-paced environment Excellent presentation, verbal and written communication skills, and the ability to communicate professionally with senior internal and external stakeholders Strong time management, organisational and planning skills - ability to prioritise work, multi-task and meet tight deadlines A willingness to take control, strategize, plan, and work proactively and independently A positive, curious and constructive mindset and a willingness to help improve internal processes as the organization grows Strong interpersonal skills, with the ability to maintain and develop internal and external relationships with a range of stakeholders and different levels of seniority Essential Knowledge, Skills, Experience Educated to degree level or equivalent IT literate, advanced skills in all MS Office packages Strong written and verbal communication skills (incl. excellent English grammar and ability to adapt communication style to suit audience) Preferred Knowledge, Skills, Experience Professional services or financial services industry experience an advantage Previous experience in Project Management is an advantage A legal background or a solid experience with a legal service provider is preferable Proficiency in other languages and an affinity with languages in general is a plus Your Reward Competitive salary with annual review and performance bonus scheme Generous pension contribution Full healthcare cover Health cash plan Life assurance Study support Hybrid working after probation Attractive office space Things To Note People who thrive at LawDeb make the most of this foundation to grow themselves, help us improve and have fun playing their part in building the culture that’s fuelling our growth. LawDeb hires people based on personal merit and qualifications regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background or any other protected attribute. We celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to work. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Here’s the legal bit, please note that we have a thorough referencing process, which includes credit and criminal record checks. If you’d like to find out more about LawDeb and our open vacancies please contact our careers team on [email protected].

Overview We are looking for an Office Manager/ Sales Administrator to work with an exciting business who have been around for years! This role will certainly keep you busy as this brand has grown year on year by 30% which is amazing after a Pandemic. It is paying £27K-30K base with bi-annual performance related bonus. Location: Closest Train station: Altrincham This role is not WFH, you will be expected to be in the buzzy office every day. Join a small but established sales team in a fast paced and varied industry within a successful and growing privately owned company. Due to continued expansion, they are looking to recruit an exceptional Sales Office Manager. The successful candidate should have a min of 2 years’ experience managing a busy Sales Office or a supervisor looking to transit to Managerial role. The successful applicant will hold a pivotal role in linking the Sales Department to the recently formed Business Support Hub/Dept. Product and system training will be provided. As a company we seek to develop and promote individuals who demonstrate the right aptitude and desire to succeed and progress in their role. Key elements to the role include: Maintaining and updating prospect and customer databases/account set up Answering incoming sales calls and deal with general customer enquiries/ filter calls Raising CRM tasks and providing general assistance to the Sales Dept Raising sales orders as needed Sales projects – speaking to existing customers/validating potential new customers/Intro emails & follows Marketing projects – Assist with developing social media contacts / customer research / eMarketing click throughs Directors PA If you feel you are right, please do get in contact! [email protected] 01628 600785 Mandeville is acting as an Employment Agency in relation to this vacancy. How to Apply If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

Details Reference number 321517 Salary £37,510 - £39,310 A Civil Service Pension with an average employer contribution of 27% Job grade Higher Executive Officer HMPPS Band 5 Contract type Fixed Term Length of employment For a period of up to 12 months Type of role Administration / Corporate Support Working pattern Flexible working, Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location This position is based at 102 PETTY FRANCE LONDON, SW1H 9AJ About the job Job summary Please refer to Job Description Job description We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. About the team The reoffending rate has remained broadly static at around 29% since 2010, and during the 12 months ending March 2019, 81% of offenders convicted or cautioned had at least one previous conviction or caution. Reoffending is costing society approximately £18bn per year and almost half of all prisoners reoffend within 12 months of release. This is a great opportunity to work within the Reducing Reoffending, Partnerships and Accommodation team as part of the New Futures Network (NFN) national team. NFN is the specialist part of His Majesty’s Prison and Probation Service (HMPPS) that brokers partnerships between employers in England and Wales and prisons. For more information about the work of NFN and their partners visit https://newfuturesnetwork.gov.uk/; or find NFN on Twitter and LinkedIn. We know that being in stable employment contributes to positive outcomes for people with convictions, their families and communities. Employment is a key part of the Government strategy to reduce reoffending. That is why NFN partnerships support people in prison to find meaningful work opportunities and prison leavers to find employment on release. About the role This role involves supporting the Employment Advisory Board (EAB) project. Employment Advisory Boards have been established in all resettlement prisons and are chaired by local and national business leaders who support prisons to: Develop a long-term positive culture of employment within the prison. Provide expertise on the skills, qualifications, and training required to prepare prisoners for employment upon release, enabling prisons to tailor their training and workshop provisions to match the local labour market demands. Encourage local and national businesses to engage with the prison, offering their resources, connections, and knowledge to assist individuals living and working in prisons to prepare for and secure employment upon release. The job holder will be responsible for developing and managing the delivery of specialist administration processes, ensuring data integrity and adhering to policy and procedures. They will provide accurate and reliable business management information to support the work of the policy lead. The environment is demanding, and alongside their administration duties the job holder will need strong influencing and relationship management skills. They should have, or be able to quickly develop, a good level of knowledge of the prison employment landscape. The job holder will be able to engage confidently with a range of stakeholders, manage the administrative processes, and make effective decisions that align with the needs and priorities of the EABs. The Administration Manager is responsible for supporting the Operational Policy Lead to ensure the service is running effectively, responding to issues and implementing service improvements. Key responsibilities include: Work in partnership with key internal and external stakeholders, including Employment Advisory Board Chairs, and Prison Employment Leads, who are supporting prisons to develop and deliver employment and education strategies to deliver on local employment targets. Responsible for the creation, implementation and maintenance of specialist administrative services, processes and systems that underpin the delivery of the Employment Advisory Boards. Provide secretariat support to meetings when required, including the National Oversight Board, and meetings with key employers and external stakeholders. Co‐ordinate agenda and papers ahead of meetings and ensure minutes / actions are circulated in a timely manner. Provide support in drafting and updating operational guidance to support key stakeholders. Coordinate and manage communication channels with key internal and external stakeholders, including SharePoint and Microsoft Teams. Support with conference planning, coordination, and delivery. Provide support for any ad hoc work requested by groups. This can vary in terms of volume of work and complexity, ranging from distribution of information to helping to organise large scale events/workshops. Have good knowledge of IT systems and be able to work with Outlook, Excel, Microsoft Teams, and other programmes. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. To find out more about this role - please attend an Information Session on the 30th October at 12:00 - 12:45 by registering using the following link: https://teams.microsoft.com/registration/KEeHxuZx_kGp4S6MNndq2A,Y_veAQu8zkmCh9us0zZJJw,E5ZnMmKDbEOfyAXl3P2vug,TqLaiz_xP0W7Vv9z9F8fyg,_2JQ1h_IJUmItKKp0WmO_w,Q-D0EzYSJUCU7K8IDVoHjg?mode=read&tenantId=c6874728-71e6-41fe-a9e1-2e8c36776ad8 Overview of the job The post holder will manage the administrative processes, overseeing the management of business processes ensuring data integrity, adhering to financial principles, policy and procedures. The role is responsible for managing the delivery of specialist administration systems that support the work of the Unit. The role will require line management responsibilities of a small team. Summary The post holder will manage a small team which will provide professional and efficient secretarial, administrative, organisational and information management support. The post holder will be responsible for development and maintenance of comprehensive administrative processes. The post holder will manage the process for initial point of contact for queries and requests. They will monitor responses to requests for information and data, ensuring they comply with MOJ and HMPPS information sharing protocols and government legislative requirements. The post holder also undertakes a variety of specific activities and duties, for which they are held personally accountable, commensurate with their grade. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: Responsible for the creation, implementation and maintenance of all specialist administrative services, processes and systems that underpin the delivery of business objectives Responsible for compiling first draft replies to Ministerial and non-ministerial correspondence. Manage a team of administrative staff where required, including line management and supervisory responsibilities Manage resources to deliver the activities within their area of responsibility and contribute to the short to medium term business planning process Provide monthly information reports/data, with an emphasis to check it's accuracy and to track and explain/rectify any variances/errors and in a user friendly way Support in the coordination of documents and stakeholder input Provide assistance to ensure directorate is compliant with procedures Provide support for any ad hoc work requested by groups. This can vary in terms of volume of work and complexity, ranging from distribution of information to helping to organise large scale events/workshops The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Changing and Improving Communicating and Influencing Working Together Benefits Alongside your salary of £37,510, HM Prison & Probation Service contributes £10,165 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an average employer contribution of 27% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : SSCL Recruitment Enquiries Team Email : [email protected] Telephone : 0845 241 5358 Recruitment team Email : [email protected] Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints https://justicejobs.tal.net/vx/appcentre-1/brand-13/candidate/so/pm/1/pl/3/opp/80487-80487-Administration-Manager-Employment-Advisory-Boards/en-GB

Oak View Group: Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet. OVG have completed seven arenas, with many more in development, including Co-op Live, with more to be announced in the future. Co-op Live is in a joint venture partnership with City Football Group and we are proud to work with Co-op as our Naming Rights Partner. For more information - Oak View Group About the Venue: Rhubarb Hospitality Collection are delighted to be the Food and Beverage partner for Co-op Live. RHC are a premium hospitality collection on an exciting journey to create and deliver food and beverage experiences across an array of events and iconic locations. RHC specialise in venue hospitality, restaurant dining and luxury event catering. Co-op Live will offer a food and beverage hospitality service that will put us head and shoulders above the crowd, as we welcome over 23,500 fans and amazing artists to taste the delicious food and drinks unique to the space in Manchester. With 32 amazing bars and restaurants and 12 premium lounges and clubs – we’re going to be delivering an exceptional hospitality service for the people of Manchester and beyond. On the menu will be great food, seasoned with world class service and all with a planet friendly vibe in the heart of our vibrant community. For more information - Co-op Live Role Purpose: As we gear up to opening our doors, we’re excited to announce we are looking for a talented IT Manager to take ownership of the IT department for F&B provision at Co-op Live Arena and associated responsibilities. Oversee and drive all IT developments in line with business strategy. Support the mobilization of Co-op Live with all relevant IT infrastructure, reviewing and making future recommendations. Review and report on security and risk awareness and supporting us in creating the best live music experience in the UK. This role will work closely with the F&B operators and operational staffing to ensure all F&B IT systems and equipment are functioning correctly on live event days. It will provide 1st line IT support for all F&B areas. Responsibilities: Work with the Coop Live Arena team and Rhubarb Hospitality’s Director of IT to ensure F&B IT systems and processes are fit for purpose and market leading. Lead a team of F&B IT support staff. Responsible for entire IT F&B department. Ultimately responsible for all F&B IT assets and maintenance. Hardware and software updates and repairs. Management of IT procurement, software and hardware. Writing and implementation of any relevant company IT policies. Ensuring infrastructure is managed suitably by any outsourced IT companies. Provide timely support to IT infrastructure where required Work closely with your equivalent IT Manager from the Arena side of the business Set the future IT roadmap and implementation of new projects. Project manage the rollout of any new IT tenders. Assist with integrations between software and applications. Conduct any relevant IT awareness training. Helping onsite with adhoc issues in particular live event days. Work with the F&B Commercial Analyst with setting up of the F&B tech stack in Coop Live ahead of opening and any other relevant IT systems. Liaise with key stakeholders such as Hospitality Director and Head of Operations, to continually drive ‘value’ and ‘continuous improvement’ across the business. Advise on and oversee IT annual budgets and forecasts. Communicate recommendations to senior management for improvements that will lead to streamlining operations. What RHC will give to you Alongside the benefit of working with an awesome team of talented people, we want to help you get the best out of your work and have a work life balance. Provide you with development opportunities and regular one to ones Key objectives for you to succeed in your role Your general wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments This is an office base role, it’s really important we work together to mobilise the biggest music and live entertainment arena in the UK Working 5 out of 7 days - this may include evenings and weekends Salary: £50,000 Ongoing training, in house and externally 40% discount in RHC restaurants and bars Career development and study support Meals on duty Enhanced maternity pay Regular food and drink tastings Regular pay reviews 1 and 5-year work anniversary dinners Employee Assistance Programme, 24/7 Knowledge, Skills and Experience: Essential Ability to communicate with employees, co-workers, management staff and guests in a clear, professional, and courteous manner. Ability to work well in a team-oriented, fast-paced, event-driven environment. Understanding of the hospitality F&B industry and relevant F&B operational systems. IT academic background/qualification. Network/IT Specialist. Solid all-round academic background. Intermediate to advance level ability of MS functions. Reliable. Forward thinking self starter. Hands on approach. Strong problem solving skills; must be able to partner effectively with all levels of the organization. Experience in mobilizing F&B technology systems for a large new venue. Awareness of general IT risks and opportunities. Possess a high level of organisational and project management skills with a positive approach to work. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality. Desirable Experience in an arena, stadium or multi-concept venue preferred. Systems management. Experience in implementing IT projects or policies. Curious with IT development. Experience in mobilizing F&B technology systems for a large new venue. Closing date for applications: 23 September 2023 Our Inclusion Commitments: Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role. Employee Screening and Eligibility to Work: We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

As we gear up to opening our doors, we’re excited to announce we are looking for a talented IT Manager to take ownership of the IT department for F&B provision at soon to be the biggest music venue in UK and Manchester! Oversee and drive all IT developments in line with business strategy. Support the mobilization of the venue with all relevant IT infrastructure, reviewing and making future recommendations. Review and report on security and risk awareness and supporting us in creating the best live music experience in the UK. This role will work closely with the F&B operators and operational staffing to ensure all F&B IT systems and equipment are functioning correctly on live event days. It will provide 1st line IT support for all F&B areas. Responsibilities: Lead a team of F&B IT support staff. Responsible for entire IT F&B department. Ultimately responsible for all F&B IT assets and maintenance. Hardware and software updates and repairs. Management of IT procurement, software and hardware. Writing and implementation of any relevant company IT policies. Ensuring infrastructure is managed suitably by any outsourced IT companies. Provide timely support to IT infrastructure where required Work closely with your equivalent IT Manager from the Arena side of the business Set the future IT roadmap and implementation of new projects. Project manage the rollout of any new IT tenders. Assist with integrations between software and applications. Conduct any relevant IT awareness training. Helping onsite with adhoc issues in particular live event days. Work with the F&B Commercial Analyst with setting up of the F&B tech stack in the venue ahead of opening and any other relevant IT systems. Liaise with key stakeholders such as Hospitality Director and Head of Operations, to continually drive ‘value’ and ‘continuous improvement’ across the business. Advise on and oversee IT annual budgets and forecasts. Communicate recommendations to senior management for improvements that will lead to streamlining operations. Knowledge, Skills and Experience: Essential Ability to communicate with employees, co-workers, management staff and guests in a clear, professional, and courteous manner. Ability to work well in a team-oriented, fast-paced, event-driven environment. Understanding of the hospitality F&B industry and relevant F&B operational systems. IT academic background/qualification. Network/IT Specialist. Solid all-round academic background. Intermediate to advance level ability of MS functions. Reliable. Forward thinking self starter. Hands on approach. Strong problem solving skills; must be able to partner effectively with all levels of the organization. Experience in mobilizing F&B technology systems for a large new venue. Awareness of general IT risks and opportunities. Possess a high level of organisational and project management skills with a positive approach to work. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality. Desirable Experience in an arena, stadium or multi-concept venue preferred. Systems management. Experience in implementing IT projects or policies. Curious with IT development. Experience in mobilizing F&B technology systems for a large new venue. Our Inclusion Commitments: Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role. Employee Screening and Eligibility to Work: We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

IT Technical Project Manager At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business and we’re all about helping them to shine. We're recruiting for an exceptional IT Technical Project Manager to join our team. As a key player in our organisation, you will have the opportunity to lead and shape the success of critical IT projects. If you're a dynamic, hands-on professional with a passion for project excellence and a strong technical background, we want you to be the linchpin of our next phase of expansion. How will you be the change? We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in - every role plays a part in driving us further and everyone can be the change. That’s how we deliver value for our customers, and building systems that lead the way. And as an IT Technical Project Manager with Bellrock you’ll do it by… The IT Technical Project Manager is responsible for planning, executing, and closing IT projects within the organisation. You will collaborate closely with cross-functional teams, including developers, engineers, business analysts, and stakeholders, to ensure project success. Your role will encompass project planning, resource management, risk assessment, and effective communication. Project Planning and Initiation: You will define project scope, objectives, and deliverables, create detailed project plans, allocate necessary resources, and align projects with organizational goals. Team Management: You will assemble project teams, assign roles, and provide leadership and guidance to team members, fostering a collaborative work environment. Risk Assessment and Mitigation: Identifying potential project risks and developing strategies to mitigate them is a crucial part of your role. You'll continuously monitor and manage risks, proactively addressing issues that may arise. Communication and Stakeholder Management: You'll serve as the primary point of contact for project-related communication, keeping stakeholders updated on project status, progress, and milestones while managing expectations and resolving conflicts when necessary. Budget and Resource Management: Your responsibilities will include developing and managing project budgets, monitoring expenses, and ensuring cost-effectiveness. You'll also oversee resource allocation and utilisation for optimal project performance. Quality Assurance: Ensuring that project deliverables meet quality standards and specifications is essential. You'll implement quality control processes and conduct regular reviews to maintain quality throughout the project. Project Execution and Monitoring: You'll oversee the execution of project tasks, monitor progress, and make adjustments as needed to keep projects on track. Additionally, you'll maintain accurate project documentation. Change Management: Managing changes to project scope, schedule, or objectives is part of your role. You'll assess the impact of changes and obtain approval from relevant stakeholders. Project Closure: After project completion, you'll conduct evaluations and post-implementation reviews, ensuring all project documentation is complete and archived. You'll also celebrate project successes and document lessons learned. What does it take? If you’re ready to be the energy that helps us build our business, share our success, and really own it as an IT Technical Project Manager you’ll need… A minimum of 5 years of experience in project management in an enterprise environment with a focus on supplier management and negotiations. Practical, technical hands-on knowledge of Windows Server and Active Directory, Microsoft Azure, Intune, Auto Pilot, Office 365, VMware, Enterprise Backup and Disaster Recovery solutions, patching, Networking, Firewalling, Load Balancing and general IT Security / AI best practices, Telephony IP platforms (Genesys or similar), SD-WAN and MPLS. Experience of delivering SSO/MFA technologies for cloud software and solid understanding of best approach for rollout/management. Experience in M&A environment and the relating I.T. activities i.e., initial company review, migration plan, data audit, migration plans etc. Experience of BYOD planning/rollouts. Creation of documentation i.e., process-flow diagrams, site diagrams etc. Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience in IT project management, with a track record of successfully delivering projects on time and within budget. Strong understanding of project management methodologies (e.g., Agile or Waterfall). Excellent leadership, communication, and interpersonal skills. PMP or PRINCE2 is desirable, other relevant certifications considered. Familiarity with project management software tools (e.g., JIRA, Trello, Microsoft Project). Negotiation Skills: Demonstrated ability to secure favourable terms and conditions. Analytical Skills: Ability to analyse complex situations and produce actionable solutions. Communication: Exceptional communication skills, especially in technical scenarios. Leadership & Accountability: Strong leadership and team management capabilities. Technical Aptitude: Keen understanding of specified technical areas and the ability to keep updated with new technologies. Organisational Skills: Exceptional ability to manage multiple tasks and projects. Working arrangements We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Warrington Office and working pattern Monday to Friday, 8:30am to 5:00pm, based on 37.5 hours per week. What can we offer you? Upon joining Bellrock, you can expect a comprehensive benefits package including: 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us) Life cover LifeWorks employee assistance and wellness program Enhanced maternity, paternity and adoption leave Salary sacrifice schemes: Cycle to work and Techscheme Holiday purchase scheme of additional 5 days per year Committed to paying real living wage Offers and discount scheme designed to save money on everyday shopping and essentials. Free on-site parking. Helping you to shine We’ve always encouraged new and different perspectives, that also means making ours a workplace that encourages diverse and unique voices, where everyone feels welcome, included and supported to be themselves and achieve more. So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working and support for your wellbeing, as well as benefits that can make a difference to your life. Ready to start shining? Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. You can go far in your career with us behind you and our business will grow, too. So, if you’re ready to start your career journey with Bellrock we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You. Apply today.

A great opportunity to join an established academic institution as an Administrative Services Manager has arisen. This role involves direct line management of members of the administrative department, who provide a general administrative service for the college and support in college wide marketing events.The Administrative Services Manager will work closely with various members of the Senior Management Team across a wide variety of functions.This role requires a dynamic, proactive and hands-on candidate who will lead the department to provide an outstanding administrative service to students, staff and visitors.This role is based on the campus on the outskirts of Manchester City Centre and is a hybrid role (1 day per week from home in term time, 2 days per week in holidays).Responsibilities include: Direct Line Management of the Office and Reprographics Manager and Admissions Manager. To ensure all department work is delegated as appropriate and completed within deadlines. Lead the department in promoting a team approach and a professional ethos. Ensuring the department KPIs are met through the monitoring of the college service desk system. To provide a range of administrative functions including: answering and distribution of telephone calls, assisting and producing, where applicable, mail merge letters, PowerPoint presentations and spreadsheet tasks To be conversant with the college database and to operate this when required. To further develop an efficient administrative support system, realising and deploying the potential of IT and other technologies in the administration of the College. To assist with evening/weekend activities and functions and other events as required. To work flexibly to provide cover for and/or work in collaboration with colleagues in the college office. Lead the general administrative function of the department in support of the Admissions Workflow, supporting the Admissions Manager in their work. To carry out such other duties as may reasonably be allocated by the Principal or her designate, or the Director of College Services to enhance the work of the college. To undertake staff development where appropriate. To take part in the College’s Appraisal Process. To ensure that appropriate arrangements for cover are made when absent. To work as part of a team and to ensure effective working relations. To contribute to the process of the setting of targets within the department and to work towards their achievement. To ensure familiarity with the department’s aims and objectives. To contribute to the College liaison and marketing activities.Person Specification: Previous people management experience essential (5 years) Significant previous experience in an administrative role Previous administrative experience in an educational environment desirable Experience of providing induction and basic training to others Able to work to strict deadlines Proficient in multitasking, prioritisation, and management of an ever changing workload Reliable personality with resilience, enthusiasm, and confidence to drive tasks forwardSalary for this role is £33,828 - £35,646.This is a great opportunity to join an organisation that prides its self on its culture and the positive and success driven environment it creates for its employees and students.Lily Shippen’s business support team are experts in recruiting top secretarial, office administration and business support talent, including Personal Assistants, Executive Assistants, Private PAs and Office Managers, on a temporary, permanent and fixed-term contract basis. We work with clients across the United Kingdom, from our offices in London and Manchester, as well as servicing international and remote roles.Job Types: Permanent, Full-timeSalary: £33,828.00-£35,646.00 per yearBenefits: Company pension Free parking Health & wellbeing programme On-site parking Private medical insurance Work from homeSchedule: Monday to FridayAbility to commute/relocate: Manchester: reliably commute or plan to relocate before starting work (required)Work Location: Hybrid remote in Manchester

We are delighted to offer this exciting opportunity for a high calibre individual to join Womens Sevices at Calderdale and Huddersfield NHS Foundation Trust . The role offers an excellent opportunity for a decisive and dynamic individual with line management experience to expand their knowledge and skills. Previous leadership and NHS experience is essential. Applicants must possess excellent communication, collaboration and team working skills. The successful applicant must demonstrate strong organisational skills and be analytical, adaptable and motivated. The creation and maintenance of effective relationships at all levels will be a vital part of this role as you will be responsible for promoting the improvement and quality of administrative practices to support patient care. You will be a motivational team leader for service improvement and work collaboratively with all staff across multiple disciplines to adopt digital change and new ways of working. To co-ordinate and failsafe the patient journey from referral to treatment including long term follow-up within directorate to ensure a timely and effective delivery of patient care. To provide line management, senior support and expert knowledge to the team of directorate secretarial and administration staff. To work with consultants and service lead to improve pathway delivery. To oversee all administrative and clerical processes to enable a high quality, effective, patient focused service to be delivered. The post holder will ensure that standard operating procedures are followed, ensuring achievement of all performance targets. The Manager will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Operational Manager. The post holder must be familiar with RTT pathways and procedures to enable effective management of our patients and their appointments. We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first. DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES of the Postholder : Pathway Management To be the named pathway and failsafe co-ordinator for the directorate ensuring failsafe processes are in place. To proactively manage the administration of patient pathways across speciality services and to resolve appointment queries as escalated by the appointment centre and other service areas within the Trust. Track patients and actively manage patient’s clinical pathway to ensure appointments, investigations, MDT discussions and treatments are conducted in a timely manner consistent with their timed clinical pathway and expected appointment scheduling Support service improvements in relation to the administration and delivery of patient pathways as required. On escalation, liaise with clinical teams to expedite where necessary any interventions which appear to be causing a delay or sit outside expected time scales. To track patients through speciality services, implementing processes to ensure patients are not lost to follow-up by ensuring follow-up appointments are available as necessary via the right channel (i.e. via an order). To use the 18-week referral to treatment (RTT) to manage all outpatient pathways, working in conjunction with the secretarial/administration teams and appointment centre as appropriate To oversee the co-ordination of the patient journey from referral to treatment including long term follow-up within speciality services to ensure a timely and effective delivery of patient care. Provide expert knowledge of 18-Week Referral to Treatment rules (RTT), and use them to support the secretarial and administrative teams in managing all patient journeys To assess the need to contact individual patients and coordinate completion of any outstanding appointments To track new and follow up patients within the service working in conjunction with the appointment centre Provide assurance that clinical correspondence and text reminders are uploaded, received and attended within clinically led timeframes Be responsible for identifying point of handover for patients on multiple clinical pathways and assign to appropriate administrator To demonstrate and understand speciality terminology and the flow through the patient pathways Outpatient Capacity and Management Work with Clinical and Appointment Centre Administration and booking teams to identify capacity and utilisation and ensure timely patient care is delivered. Identify, manage and monitor outpatient scheduling and potential capacity issues. Escalate any appointment capacity issues and/or appointment delays to the Operational Manager Ensure outpatient clinics are marked with consultant annual leave, audit, study leave, liaising with the Operational Manager as appropriate. Act as a point of escalation to the Operational manager, in conjunction with the consultant lead, if any concerns within clinic capacity or patient care are identified Ensure the correct booking of patient appointments, prioritising urgent patients as requested by clinicians. This includes liaising with the appointment centre, ensuring patients who do not attend are followed up appropriately at the direction of the clinician. Monitor and action incomplete outcomes making sure clinics are cashed up within a timely manner. Liaise with the appropriate clinician to action outcomes that are unavailable. Ensure failsafe loop to safeguard patients from being lost to follow-up and to avoid delays to follow-ups - make sure patients at the highest risk of significant, avoidable harm receive follow-up review and/or treatment as scheduled Monitor, escalate and amend pathway appointment bookings accordingly, monitoring against waiting targets throughout. Support the department to deliver across the range of performance indicators including ASI, holding list, RTT, incomplete outcomes, DNAs and cancellations, complaints and incidents. To maintain and be responsible for ensuring data quality on Trust systems Appointment slot issue management - working with the clinical service lead to ensure patients are allocated into the most appropriate clinics Holding list management - work with clinical leads to ensure patient is allocated into the most appropriate clinics following validation Investigate patient DNAs in conjunction with the appointment centre team, communicating the results to the consultants and the operational management team is appropriate Reschedule outpatient clinics as requested and in line with Trust policy Monitor performance indicators using the Trust Knowledge Portal working with clinicians and service leads to improve patient pathways within the service To ensure appointments are in line with the Trust Access Policy inclusive of NICE guidelines highlighting issues in taking corrective action when necessary Undertake investigation of any breaches of targets, and put in place actions to resolve and prevent Line Management Line manage the medical secretaries and administrative staff within the directorate admin team Implement Trust systems for managing individual performance and for resolving poor performance Ensure that annual leave, flexitime and sickness is managed and recorded accurately and that adequate cross cover arrangements are in place for staff in direct line management responsibility To provide day to day supervision and work allocation for all secretarial and admin staff within the directorate. Lead in the recruitment of staff with the appropriate skills to support the needs of the secretarial and admin team Be responsible for continuing personal and professional development of self and staff, undertaking yearly appraisals Monitor and manage admin staff compliance with essential safety training and any other role requirements. To train and guide all administrative staff in relation to the failsafe policies and procedures and escalate areas of concern to the Operational Manager and clinical lead as appropriate Ensure that Standard Operating Procedures are adhered to by all administrative staff within the admin team Deal with queries from GPs, doctors, wards and other service areas over the phone or in person in a calm and polite manner and in accordance with the trust policy General Responsibilities To contribute to the running of an effective and tidy administration space using appropriate administrative systems, taking initiative in establishing office procedures, managing own workload and working unsupervised Has end to end responsibility in the management and approval of all clinic template changes. Excellent communication skills with the ability to build good relationships, manage conflict and have authentic conversations within a challenging environment To communicate with all levels of staff within the Trust, Primary Care, Partnership Trusts and patients to obtain a verify relevant information relating to patient care To be competent and confident in using EPR and other systems in the department To chair and/or actively participate in all appropriate staff meetings and training initiatives To be responsible for timely written and verbal communication with patient's, clinicians, nursing staff and management Awareness of data protection act and freedom of information act and support requests for data as required Ensure that all information distributed to patient's is accurate and up-to-date To deal with complex queries/concerns and support complaint investigations as appropriate, implementing any actions agreed as a result. Liaise with the operational manager for escalation when required. To work closely with clinical, operational and governance colleagues to deal with patient queries, complaints, and/or incidents in relation to pathway management and outpatient services within the directorate. Safeguard against appointment errors incorrect bookings and location errors Escalate any issues that cannot that be directly resolved to the Operational Manager Responsibility for checking the quality of data entered onto the failsafe and filing system, to ensure that all national standards are maintained and reportable To escalate potential breaches in line with the Trust Escalation Policy, immediately to the Operational manager Support senior management team and consultants with capacity and demand modelling within the service Support service improvement pathway redesign across the directorate Manage communications targets e.g. discharge letters and outpatients letters Monitor that all communications to clinical team, primary care, patients and their relatives as well as internal and external organisation are timely and of a high standard Liaise closely with other Patient Pathway Managers in other Trust admin teams to ensure a standardised approach to management of patient pathways Act as the point of escalation for the secretarial and administration team and associated posts on issues and queries relating to the patient pathway This job description is an outline only and is not definitive or restrictive in any way. It will be regularly reviewed and may be amended in the light of changing circumstances following consultation with the post holder.

Details Reference number 320164 Salary £25,976 - £30,264 Job grade Executive Officer EO National Contract type Permanent Type of role Science Working pattern Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location MRI, Oxford Road, Manchester, M13 9WL About the job Job summary We are seeking an enthusiastic and highly motivated deputy office manager to oversee the office area in the virology department. The post holder will be supported by the Virology laboratory manager and a small team of office supervisors. All applicants must hold at least 3 years-experience in an office supervisory role. The post holder will, alongside the Virology laboratory manager manage the Virology office area. The post holder will be expected to provide professional leadership for all members of staff for whom s/he is accountable. You will lead staff by example and in a manner, which will encourage the development of a positive attitude of each member of staff for the service and the patient. This is an exciting opportunity to join the largest Virology departments in England. The Virology department forms part of The Manchester Medical Microbiology Partnership (MMMP), which is a collaboration between Manchester University NHS Foundation Trust (MFT) and UK Health Security Agency (UKHSA). The laboratory therefore provides both a clinical Virology service and a public health Virology service to the North-West of England and beyond. The laboratory is accredited by UKAS (ISO15189 standard). The laboratory has a friendly atmosphere with a good team spirit and offers the opportunity for you to develop personally and professionally. The department is a designated IBMS training laboratory, has an extensive quality system in operation and is fully accredited. Location This is a lab-based role that will be located at Virology Department, 3rd Floor Clinical Sciences Building, MRI, Oxford Road, Manchester, M13 9WL. *Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.* Working Pattern – Full Time The department requires staff to support the department in delivering a comprehensive Virology service over 7 days. Staff may be required to work a variety of shifts, including weekends, throughout the 24-hour period if appropriate to the post. Job description Responsibilities section: The job holder will be required to carry out the following responsibilities, activities and duties: Provide high level administrative support to the team, including diary management and travel arrangements Maintain a range of office management systems and processes Use the functions of MS Office including Excel spreadsheets, databases, Word, and PowerPoint Contribute to and propose changes and improvements to local office management systems Maintain an efficient system for managing sustainable development records Maintain an efficient system for managing UKHSA’s staff security files Act independently on day-to-day issues and to use own judgement within the autonomy and limitations of the post Promote the adherence to policies and procedures of UKHSA, and to its values and behaviours Manage the timely return of data for HR purposes, to include sickness absence reporting, and any other relevant information requested Maintain effective records of departmental resources to meet the needs of internal and external audit Manage administrative systems for the directorate including staff amendment forms, sickness and annual / special leave. Organise meetings, prepare agendas take notes and minutes and ensure follow-up action for meetings Responsible for ensuring that all UKHSA HR policies are adhered to , e.g. visiting working and flexible working requests To co-ordinate local documentation for new starters e.g. IT set up, plus general administrative support The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Please see the job description for the full list of duties and responsibilities. Person specification Essential Criteria: It is important through your application and Statement of Suitability of 1250 words that you give evidence and examples of proven experience of each of the following criteria: Essential Significant administrative/secretarial experience including developing, implementing, and maintaining office systems and handling sensitive information Experience of organising meetings and producing supporting paperwork, including agendas, and taking minutes/action notes. IT skills and advanced Microsoft Office experience, including Word, Outlook, Excel Communicate clearly and concisely both orally and in writing Experienced at working under pressure handling multiple tasks and prioritising own workload Ability to use finance systems and support financial analysis for reports Ability to work without supervision working to tight and often changing timescales Line management skills Ability to use digital tools e.g. JIRA Desirable Educated to degree level/NVQ level 6 in relevant subject or equivalent level of qualification and/or equivalent experience Follow relevant policies, procedures, and legislation to complete your work. Benefits Working for the UKHSA For more information on the UKHSA please visit: UK Health Security Agency - GOV.UK (www.gov.uk) Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Range of health and wellbeing support Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices , 30 Hours Free Childcare, Tax-Free Childcare and More , Help with Costs , GOV.UK Things you need to know Selection process details Stage 1 – Application and sift: You will be required to complete an application form and a statement of suitability. This will be assessed in line with the advertised essential criteria – please do provide evidence of how you meet this. If you are successful at this stage, you will progress to an interview. Stage 2 – Interview This competition will involve an interview either by video or face to face. As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification. Please be aware that you may be asked to undertake a test or presentation at interview. Your Statement of Suitability should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section). You will also be asked to provide information within the ‘Employer/ Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history. Expected Timeline: Advert close: 23:55hrs on 29th October 2023 – unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Shortlist: TBC Interviews: TBC Please note these dates could be subject to change. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Jon Payne Email : [email protected] Recruitment team Email : [email protected]

Key responsibilities for the Warehouse General Manager include;Oversight of day-to-day warehouse operations, ensuring seamless efficiency.Development and implementation of strategic initiatives to optimise warehouse processes.Management of inventory levels, procurement, and distribution logistics.Leadership and mentorship of warehouse personnel to achieve performance benchmarks.Enforcement of safety protocols and regulatory compliance measures.Analysis of performance metrics to inform data-driven decision-making.Continuous pursuit of operational enhancements to elevate organisational effectiveness.Demonstrated expertise as a Warehouse General Manager within the Logistics Distribution and Supply Chain sector.Exceptional leadership acumen and adept communication skills.Proficiency in warehouse management systems and advanced analytic tools.Meticulous attention to detail and a penchant for problem-solving.Experience in managing high worth contracts (Ideally for FTSE listed businesses).Commutable throughout the Yorkshire region - Notably Leeds, Wakefield & Bradford