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Overview of salaries statistics of the profession "Group Data Analyst in UK"

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Overview of salaries statistics of the profession "Group Data Analyst in UK"

77 994 £ Average monthly salary

Average salary in the last 12 months: "Group Data Analyst in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Group Data Analyst in UK.

Distribution of vacancy "Group Data Analyst" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Group Data Analyst Job are opened in . In the second place is Scotland, In the third is Guernsey.

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Received Double Certification for earning top marks in the 2022 Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation. Winner of the Europe Mentorship Programme - International Firm award in the Euromoney Women in Business Law Europe Awards 2021 Winner of the Gender Diversity International Firm, Talent Management International Firm, and Work-Life Balance International Firm awards in the Euromoney Women in Business Law Asia Awards 2021 Have a look at our YouTube channel to find out more about us! To Apply Please click on the Apply icon to start the online application process for this role. We will then be in touch with you once we have reviewed your application. For more information about this position or to discuss any adjustments you may require during the process please contact in confidence, Vanessa Renforth, Recruitment Manager, on +442070725731 or [email protected] Please review our Applicant Privacy Notice here NO AGENCIES PLEASE Please note Baker McKenzie does not accept unsolicited CVs. Please click here for details of our Agency Policy and commitment to sourcing directly. Commitment to Inclusion, Diversity & Equity As the first truly global law firm, diversity and inclusion are foundational to our culture and strategic vision. We are a Firm of individuals from across the globe with different backgrounds, ideas, and points of view who collegially work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources, including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, parental status, education, social background and life experience of our people. Our global strategy is focused on our people, our culture, our clients and the communities where we operate. In 2019 we enacted ambitious new targets related to gender, racial and ethnic diversity at the Firm. These targets are viewed as a floor, not a ceiling, to advancing underrepresented groups, and they are backed by a variety of strategic initiatives aimed at achieving our goals. Our strategic vision is supported in London by six active employee led networks which champion diversity, lead on a number of internal campaigns and deliver a range of activity to celebrate differences in identity, inclusion, and key dates throughout the year including: LGBT+ History Month, International Women's Day, International Trans Day of Visibility, Mental Health Awareness Week, Pride, Black History Month, Social Mobility Week, International Day of Disabled Persons and many more! Baker McKenzie London has been accredited by Disability Confident, joining over 18,000 organisations that have signed up to help change behaviours and cultures in businesses, networks and communities and reap the benefits of inclusive recruitment practices.
IT Service Request Fulfilment Analyst
MS Amlin, London
IT Service Request Fulfilment Analyst *** Experience of significant operational design of request fulfilment processes/maintaining a Request Item Catalogue is essential*** We are looking for a passionate Service Request Fulfilment Analyst to design and implement new catalog items as well as analysing our data to ensure that our processes are executed effectively and to drive service excellence for our business. About The Job What you’ll spend your time doing: While there is rarely a ‘typical’ day working within the Service Management team, here’s a snapshot of some of the key parts of the job: Work with Catalog Item owners and Service Transition to design and implement new catalog items Analyse performance data to measure the operational effectiveness of the processes and workflows Identify opportunities for process improvement and work with owners to implement improvements Maintenance of the IT Request Item Catalogue Establish and implement guidelines and design standards and drive compliance Provide regular MI (Management Information) and performance reporting to assist Service Management Ensure Customer Satisfaction is measured and implement improvements based on feedback Assist with and manage escalations through to resolution where required Provide evidence for JSOX and other controls within area of scope Work alongside our outsourced suppliers sharing information and promoting best practice Contribute to the maintenance of the policy and process documentation within area of scope Management of partner delivery against contractual obligation for area of scope You’re going to enjoy this job if you also… Have a passion for providing excellent quality and customer service along with a drive to continuously review and improve it Are happy working under pressure and can maintain focus in challenging circumstances Possess a keen eye for detail in order to capture, maintain and review key knowledge Love identifying trends and themes and shaping plans to address issues that are impacting the user community Have a passion for collaborating with numerous teams for the benefit of the end user and their IT experiences. What you’ll need: For this particular role there are some important qualifications and experience we need you to have. These include: Significant operational experience with the design of Request Fulfilment processes Experience of maintaining a Request Item Catalogue Experience of working with ITIL disciplines (ITIL v3 / v4) Good interpersonal skills, ability to communicate to technical and non-technical colleagues and the ability to communicate effectively at all levels A strong analytical capability and desire to problem solve and drive the right outcomes Proven experience of working with an IT outsourced 3rd party service provider including evidence of driving continuous improvement through that partner team. What you can expect from us: Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy or sell up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 10 x annualised base salary About Ms Amlin MS Amlin is part of a global top-10 insurance group, MS&AD. We’re made up of four distinct businesses covering global reinsurance, Lloyds franchise, local specialty insurer, and business services. This role sits within our Business Services division (MS ABS) which supports our entire organisation through legal, HR, facilities management, marketing, IT, risk management, compliance and finance. #LI-Hybrid #MSABS
IT Engineer
Macquarie Group Limited, London
Our team is looking for London based Software Development professional to work closely with a number of local business groups, as well as the global application support team. This is a great opportunity to work in a growing financial services support team and work closely with key business stakeholders to understand issues and provide solutions. What You’ll Do: Work closely with the business and global support team to comprehend technical and functional requirements, develop, QA, and implement business-driven requests, enhancements, and software upgrades. Provide support and maintenance of platforms owned by the team and prepare documentation on delivered solutions. Use your technical and business knowledge to help the team create and maintain acceptance criteria for user stories Help our Business Analysts by giving suggestions from a quality assurance perspective regarding user experience, possible performance issues, and future bugs. Look at improving our operating environment through the implementation of automation and monitoring, identifying and reducing risk Technologies You’ll work with: Java SQL AWS cloud Development tools – Git/Bamboo/JIRA/Bitbucket (Stash)/Cloudbees To succeed in this role, we think you should have: Strong experience in Java and SQL development Strong problem-solving skills with a focus on business outcomes Excellent analytical and problem-solving skills, including a demonstrable ability in troubleshooting and root cause analysis Ability to communicate problems and solutions effectively with both business and technical colleagues Ability to work in a cross-cultural and global team Passion for creativity and innovation In this role you will be able to see first-hand the positive impact your work has and how it supports revenue growth and operational efficiencies. We operate in a flat structure. The members of the team are encouraged to take ownership and accountability of their work, collaborating with senior members of the business to identify new opportunities. We encourage our team members to play multiple roles; from business analysis and requirements gathering to delivery and risk management. Through this process our team gains a better understanding of the process of product delivery and has an opportunity to develop different skills and explore different career paths. Having a Learning Mindset is a key value of our group and we support our staff by giving them access to a variety of learning resources and accreditation. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future’, we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you’ll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive. About Macquarie A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-973545 Work type: Permanent - Full time Location: London Category: Senior, Mid-senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 04/7/2023
KTP Associate - System Analyst/Software Developer
University of East London, London
Do you want to be at the forefront of sustainability in combatting the traditional short life cycles of network hardware equipment? We are seeking to appoint a Knowledge Transfer Partnership (KTP) associate for a collaborative project between the University of East London and Cistor Ltd. KTP funding has been agreed for pivotal research to build a true picture of the use phase impact, embodied impact, and reliability analysis of new networking hardware equipment v’s remanufactured. If you have a bachelor's degree in computer science, enjoy developing mathematical models and tools for complex IT operations and want to play a pivotal part in driving forward a more circular approach to IT that uses what we have for longer - this role will suit you! It’s a great chance to be on the frontline of IT to protect natural resources, prevent carbon emissions and e-waste through the provision of data to make better choices. The project presents a fantastic opportunity to research, develop, design, build, and test the tool that provides intelligence on hybrid new v’s refurbished system design. Who you’ll be working with The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Cistor (Headquartered in Poynton, UK) is a leading digital technology solutions provider and have been helping businesses maximise their technology investments since 2009. Part of a sustainable IT Group that is not just for profit, but for good. We are proud that every day we are reducing the impact of IT on climate change, scarce resources, and e-waste, contributing to a healthier planet. Our companies serve some of the largest organisations in the world with generation defining technology. We believe that together we will accelerate the adoption of sustainable technology through innovative solutions. You will be working with world leading academic and industry experts on digital infrastructure and energy efficiency, with a specialism in sustainable ICT infrastructure. The post holder will be based at Cistor Ltd, Lexicon House, Third Avenue, Poynton, Cheshire, SK12 1YL, UK. What we’re looking for The ideal candidate will have the ability to work to deadlines, provide solutions to challenging requirements, and look forward to working with the state-of-the-art technologies that the project requires. You will have an awareness of computer networking technology and have software development experience. Having experience or understanding of agile product development, mathematical skills, and critical thinking skills will be an advantage. You will have good interpersonal skills with the ability to communicate effectively both verbally and in writing with a variety of stakeholders. You should be able to demonstrate experience in being able to plan and prioritise workload and contribute to a multi-disciplinary team. You will work for 12 months in this InnovateUK funded project with a salary scale between £36,388 - £38,022 per annum depending on skills and experience. There is also an additional budget for travel to relevant conferences and events and you can undertake the existing skill development training offered by the University of East London. For informal enquiries about the post, please contact Prof Rabih Bashroush at [email protected] or Dr Umaima Haider at [email protected]
Service Desk Analyst
New City College Redbridge Campus, Redbridge
New City College Redbridge Campus Redbridge £28,324 per year Expiring soon Salary: £28,324 per year Job type: Full Time, Permanent Start date: As soon as possible Apply by: 26 November 2023 Job overview We are looking for a forward thinking, dynamic and hardworking individual to join our fast-paced team. You will be responsible for providing professional, high quality and efficient Service Desk support. About New City College Redbridge Campus New City College Redbridge Campus Chadwell Heath Lane, Chadwell Heath, Romford Essex RM6 4XT United Kingdom +44 207 510 7712 Welcome to our Redbridge campuses. We have two campuses in Redbridge – at Chadwell Heath, near to the King George Hospital and at International House, in Ilford town centre. Students at Redbridge can choose to study a range of vocational qualifications such as BTECs for instance. All of our courses are designed to prepare you for future careers and we have created a realistic business environment for 16-18s, which gives you the chance to work in college businesses, gaining real life experience of your chosen career pathway. About us We are east London’s largest college with 20,000 students and the second largest in all of London. We have campuses in each of our three boroughs ensuring that our shared communities continue to have access to the largest choice of courses and training that will best prepare them for accessing the increasing career opportunities in this fast developing part of London. Quality Each of the college making up New City College is recognised as being a good college by Ofsted, for the quality of education provision and wide progression opportunities for students. Courses 100+ courses to choose from and our highly experienced teachers will ensure that the course you select is right for your skills and goals. Connections What we offer We provide education and training to young people aged from 14-18 years and to adult learners. This includes a large offering of 100+ courses at A-Levels to vocational in a range of subjects including business, IT, performing arts, graphic design, games design, social sciences, maths and science, health and social care, trade skills and catering, as well as pre-university entry courses such as Access to Higher Education and Higher National Certificates. Safeguarding Recruitment Statement New City College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Work for us You will be joining a college that has undergone an exciting period of expansion, resulting in increased learning and progression opportunities for the communities of east London and south Essex. New City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £110m, 30,000 students and 2000 staff it is one of the strongest and most influential further education organisations in the country. Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers. East London is dynamic, innovative and entrepreneurial. As we develop our longer-term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area. Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.
IT RISK & CONTROL ANALYST
MUFG - United Kingdom (BTMU), London ECY
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section: Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking. The Group’s operating companies include Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking Corporation (Japan’s leading trust bank), and Mitsubishi UFJ Securities Holdings Co., Ltd., one of Japan’s largest securities firms. MUFG conducts securities business internationally through its overseas subsidiaries MUFG Securities EMEA plc, MUFG Securities Americas Inc., MUFG Securities Asia Limited. and MUFG Securities Asia (Singapore) Limited. With each member of the group working in partnership with one another, MUFG provides best in class service and products to corporate and institutional clients. MUFG Securities EMEA plc is the European hub of MUFG’s securities business. Headquartered in London we have just over 600 employees and are active throughout the international capital markets, focusing on debt, equity, derivatives and structured products. Due to the diverse nature of our business we require a clear unifying vision for all of our people. It is this vision and our corporate values that reflect who we are and guide how we behave. We therefore strive to recruit individuals who share our vision and values, and who have the motivation and commitment to help us move our business forward. Main purpose of the role : To ensure effective management and control of technology risks, liaising with all Technology departments and some business functions within the MUS international business and MUFG group as necessary. In addition, the candidate will be expected to lead and coordinate IT SOX Audit engagements and conduct internal IT controls testing which will help to identify and document any controls gaps to further strengthen the risk management processes. Strong organisational skills are required as this role will cover a variety of IT process assurance and produce monthly reports to the senior management. Engage with internal IT teams, external and internal audit to support the formal process for the management of ongoing audits to ensure good information flow and timely delivery of evidence required for internal and external audit to progress their audits. Key responsibilities: Accountable for the delivery of assigned IT risk and audit governance related initiatives (IT SOX Audit, Annual system risk evaluation, FFIEC assessment, KRI collection etc.) Accountable for IT control testing (including SOX controls) for technology processes Responsible for ensuring high quality deliverables for audit and risk related response especially when data is going out to outside of Technology Responsible for supporting and recommending IT process enhancements Responsible for Technology related audit finding and risk remediation progress tracking and reporting Ensure coherence of the IT security policies, by periodic IT control assessment and validation of effectiveness and design of the process. Responsible as a liaison to the 2nd and 3rd line function who provide assurance for Technology and MUFG. Additionally as the liaison between any external audit parties. Main tasks Coordinate IT SOX Audit assignments embracing planning, evidence collection and validation, reporting and maintaining relationship with both, internal Technology and external audit Teams Conduct testing of IT Generic controls (including SOX controls) and ensure controls gaps are tracked and remediated Support technology owners to identify, document and monitor self-identified issues, with action plans, using Open Pages. Monitor and report monthly KRIs. Provide monthly reporting to various risk and management committees relating to risks, issues, controls, and assessments. Liaise with Technology and Business teams as necessary to ensure all systems meet security standards and/or agree appropriate measures to mitigate the risk. Maintain an up to date, working knowledge of current laws, regulations and best practices relating to technology controls. Provide Risk & Control awareness training to staff as necessary. Skills and experience: Strong technical background with 3 + years’ experience in risk management with proven IT risk and/or IT governance skills. Certified CRISC / CISA or other relevant qualifications desirable. Ability to make sense of complex situations and rapidly prioritise issues to take effective decisions in a commercial manner. Ability to manage multiple tasks to tight deadlines without sacrificing quality. Ability to build relationships with stakeholders at all levels. Ability to communicate complex information to a variety of audiences. Ability to work on own without direction. Has strong planning, communication (both written and oral) and presentation skills. Able to work in a cross-cultural and cross-functional environment. Personal requirements: Structured and logical approach Attention to detail Self- motivated Ability to work accurately under demanding timescales We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Service Desk Analyst
Just IT Recruitment, East London
Do you want to join an award-winning employee-owned company? Are you looking to work in a fast paced IT department? Responsibilities Support and maintain the Groups internal IT infrastructure. Maintain hardware, software and ensure all systems, files, data are backed up. Provide day-to-day support to all end users, in person, over the telephone, or visiting sites for PCs, peripherals, networks and data communications links. Assist in the day-to-day troubleshooting on the Local, and Wide Area Networks, ensuring that all issues are resolved swiftly and efficiently. Install and maintain new and existing software. Educate users to a basic level of software operation, help resolve day-to-day issues, liaise with contracted external support personnel where applicable, and source and apply updates, patches, and fixes. Assist users to connect and communicate with Head Office IT Systems, whether based at Head Office or at remote locations. Action access and security across all services Understand and manage backup procedures including offsite storage. Backup of remote sites. Support Applications both in house and remote. Maintain SQL Database housekeeping routines. Maintain onboarding and off boarding processes for the group. Document all procedures, configurations, equipment, and software. Maintenance and deployment of software to all PC’s and servers. Candidate requirements They are looking for individuals that has completed an A-Level in Computer Science and relevant Microsoft Certified Professional Qualifications. Furthermore, it is desirable for candidates to have completed the ITIL V.4 foundation course. The ideal candidate will have had experience of M365 full stack, as a user and an admin and have a minimum of 2 years in a similar role. They will be computer literate and be capable of producing accurate and thorough reports and analysis. Benefits Competitive salary and benefits Opportunities for progression and a long-term career at Kilnbridge Employee Assistance Programme Cycle to Work Scheme Modern Offices 25 days Holiday (Excluding Bank Holidays) Access to a virtual GP Perks at Work Employee-Owned Business Type of role Tech Job Discipline Service Desk Salary Range Up to £32k Location East London
IT Support Analyst
Light & Wonder, London
Corporate: Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees. Position Summary Working within the IT team and closely with other business units you will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Essential Job Functions Provide 1st / 2nd / 3rd level remote or face to face IT support services for the Group, acting as an interface between the IT department and user community End-User IT Support for workplaces including Windows/Unix/Mac desktops/laptops, printers, IP Phones, smartphones etc. Installation, routine maintenance and management of end-user computing devices (desktop, laptop, smartphone and tablet devices); this includes imaging and keeping them up-to-date with management tools Fulfil User Account Management requests Management of local communication and collaboration channels (PBX, Fixed & Data Lines, VoIP, A/V Equipment etc.) PBX & IP Telephony end–user support: Create new extension numbers, configure IP phone devices, configure softphones etc. Maintain the proper operation of Training / Meeting rooms Liaising with System & Network Administrators for the management & maintenance of LnW Chiswick Office infrastructure including Servers, Network, Storage & Data Center facility. Maintain the asset database and hardware inventory for Chiswick Office; Manage stock of IT Equipment and maintain Lifecyle Management Perform the IT Induction to newcomers Efficient implementation of changes to services, technologies and processes (IT Projects / IT Tasks) Preparation and maintenance of technical procedural documents and FAQ's for both IT staff and user community Follow up IT Service Management procedures such as Incident Management, Problem Management, Knowledge Management, Configuration Management, Change Management Experience supporting Executive Stakeholders All other duties as assigned. Qualifications System Administration / Service Desk experience. Technical/Computing undergraduate degree and/or Certifications in technology fields (e.g. Microsoft) will be considered a plus Knowledge, Skills, and Abilities: Strong knowledge and experience of operating system administration (Windows OS / Ubuntu / Mac OS) Strong Knowledge of PC hardware Strong knowledge and experience with most aspects of fundamental networking/distributed computing environment concepts (DNS, DHCP, Active Directory & Domain Architecture, Network topologies, TCP/IP networks, VPN connections) Good Knowledge of Group policy, Puppet as configuration management tools and Encryption Strong Knowledge of Microsoft O365 platform and CISCO VC solutions will be considered a plus Possession of excellent oral and written communication skills, including fluency in oral and written English. Problem solving and analytical skills Customer service orientation Focus on delivery and high tolerance in working under pressure Light & Wonder are an Equal Opportunity Employer and encourage applications from all walks of life regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you are invited to an interview, please let us know if there are any reasonable adjustments, we can make to the recruitment process that will enable you to perform to the best of your ability.
IT Analyst - Jr Business Analyst
Marks Sattin, London
IT Analyst - Jr Business Analyst Role Summary: An exciting opportunity has arisen for a bright and dynamic individual to join our growing IT team. Reporting to the Senior Business Analyst, you will be responsible for assisting the various internal departments with the specification, implementation, and maintenance of business systems. This role is a fantastic development opportunity for a keen and enthusiastic graduate, looking to start a career within IT. As part of your development, we would produce and implement a personal training plan, with the aim of attaining the first part of an International Diploma in Business Analysis qualification (formally known as BCS ISEB) by the end of the graduate journey. At the end of this you would become a Business Analyst We are looking for a motivated, energetic and professional junior staff member, with an active interest in pursuing a career as a Business Analyst. You must be highly numerate and logically minded, and be able to articulate, and present yourself to a high standard to a range of stakeholders, including internal and external groups. You must be a good team player and have the confidence and initiative to stand up and contribute to an already successful and talented IT team. Main Responsibilities/Key Tasks: Interpreting, analysing, and documenting new system requirements. Translating business requirements into technical specifications. System support and ensuring all reported issues are resolved or escalated in a timely manner. Data analysis and the production of user reports Managing, preparing and undertaking system testing Documenting requirements supplied by Business Stakeholders using User stories and Acceptance Criteria Work alongside the wider technology team to complete tasks required of the technology group Ensure quality standards set by members of the team are upheld Build relationships with business stakeholders to ensure projects and tasks are completed to a high standard Any ad hoc tasks as required
Service Desk Analyst
Ted Baker, London
WHO WE ARE QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for courageous thought leaders who constantly strive for excellence. Driven by their curiosity and boundless creativity; who know that refinement and a good witticism aren’t mutually exclusive. Our People are subject matter experts, ready to pave the way for their team to achieve new levels of success – and just as importantly, joy. THE ROLE As part of the Service Delivery group, you will be working as part of a team of IT professionals providing IT support to local and global business users. You may report to the Service Delivery Manager, or IT Manager. You and your team are responsible for IT support to the business, ensuring all calls are quality checked, progressed and resolved. This is very much a hands-on role; you will work both in teams and on your own initiative. You should be confident with working towards SLA’s and prioritising tickets. With experience in a similar role & similar sized business, you will be a self-starter, confident with a proactive attitude and be adept in working in a fast-paced environment. Knowledge of ITIL processes is desirable, but not essential. You will be supporting a range of technologies from standard Office and Windows support to Apple, networking, wireless, systems monitoring and beyond. MAIN RESPONSIBILITIES Supporting the Ted’s business to ensure IT calls are logged, progressed and resolved Owning tickets from logging to resolution, seeking advice and expanding your own knowledge when necessary to resolve issues Chasing suppliers, colleagues, our customers and updating tickets. Taking calls, remote support via LogMeIn, dealing with non-technical customers and executives Ensuring tickets are not breaching SLA’s and proactively managing open issues. Taking responsibility for the 1st line desk to ensure smooth running. Rota based out of hours and weekend on call duties (roughly 1 in 4) TOOLS OF THE TRADE No job too big or small attitude, willing to take on varying tasks whether under desk cabling or installing new equipment. Microsoft desktop support certification desirable, but not essential Desirable to have ITIL v3 foundation knowledge or working towards. Experience with desktop support issues inc Apple Mac, iOS, Windows 7+, Office 365… Experience supporting and troubleshooting network/wifi, office moves, deployments builds/images etc beneficial Some exposure to Microsoft Dynamics ERP beneficial Mobile device setups, iPad, iPhone, laptops Exposure to Jamf MDM, SCCM, InTune etc beneficial Used to working to documented process and procedure for builds, new user creation and so on, not afraid to build own documentation including “public” knowledge base articles Some knowledge of IT security beneficial OUR VALUES AUTHENTIC We have the freedom to be our ‘best self’, being true to ourselves and others KIND We try to do the right thing: for each other, our communities, our planet and for Ted CURIOUS We are hungry to explore, innovate and think differently COURAGEOUS We have the confidence to be brave, have fun and discover the unexpected INCLUSIVE We embrace and respect individuality and celebrate difference & diversity BENEFITS At Ted we offer a range of benefits to keep you well including our healthcare scheme, access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust when you need a little help with life’s ups and downs. If you want to cycle to work, you can join our tax-free cycle scheme or if getting the train is more your thing then we’ll help with an interest free loan for an annual ticket. We want you to share in Ted’s success so we’ll invite you to join our corporate bonus scheme. For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva. Also, we have a range of apprenticeship programs that offer a dynamic learning experience with an opportunity to develop professional skills that will pave the way for a successful career in your area of work. And finally, we want you to enjoy wearing Ted! We have a fantastic team discount scheme offering you a generous employee discount, a friends and family discount scheme and the opportunity to shop in our fantastic onsite pop-up sample shop. Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer
Service Desk Analyst
Macquarie Group Limited, London
Our Tech Assist team are first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service to the business and be the face of technology. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be providing face to face technology support to our traders and trading business as well as engagement via our various digital platforms. You will also be involved in projects like technology refreshes, upgrades and office technology moves and changes. What you offer Completed external study in a PC/IT related course Previous experience in a Help Desk/Desktop Support role Windows, SCCM and/or ITIL experience Basic networking skills. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. About Macquarie A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-975051 Work type: Permanent - Full time Location: London Category: Technology Group: Corporate Operations Group Division: Technology Recruiter: Majuran Gnanakumaran Opening Date: 23/10/2023
Band 5 Service Desk Analyst (IT System Administrator)
Office for Nuclear Regulation, London
Details Reference number 327542 Salary £28,936 - £34,178 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based and a recruitment allowance of up to £6,000 if applicable) A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About the Role To provide 1st and 2nd line support for all IT issues raised within the service management tool, and to triage where appropriate, under an ONR hybrid IT support model. Service Desk Analysts are crucial to a reliable and successful IT operation of our organisation across all ONR office locations and associated data centres, working in conjunction with a number of Managed Service Providers. The role will perform tasks such as receiving requests and incidents from customers, triaging using the appropriate ITSM service tool and trying to resolve end user queries. In addition, an understanding of when to escalate issues to senior members of the team is fundamental part of the role. Principal Responsibilities To provide first and second line service desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment To assist with the purchase, setting up, maintenance and repair of computers, audio-visual equipment, computer-linked equipment, and computer-related equipment To install and configure software applications. To help maintain appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained. Field and triage calls from end users within a service desk and own the issue through to resolution. Escalate service and incidents using the appropriate methods. Support staff and the wider ITDD team with the use of new and existing technologies. Ensure the availability of IT Services, systems, and associated business critical resources. Ensure consistent housekeeping checks are in place and associated records are maintained. Assist in producing and maintaining IT statistics, reports, checklists, and other relevant technical documentation to the relevant standard. Ensure personal knowledge and exposure to service desk tools and techniques remains up to date, appropriate and relevant. Job description CDM Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future – please make yourself aware of the CDM R2A2 on the staff handbook which details CDM responsibilities Role Profiles - ONR Intranet - onr.kahootz.com Location/Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Person specification Qualifications Successful applicants should hold or be willing to achieve the following qualifications within the first 12 months: ITIL V4 Foundation Certification, or equivalent (Essential) MTA Cloud Fundamentals, or equivalent (Desirable) Essential Skills/Job Related Expertise Proven experience of being able to resolve end user requests within service level agreements; empathise with end users and improve service metric. Proven ability of delivering a quality service whilst being able to manage multiple priorities. An ability to track, log and correct information to protect assets and components. An ability to review process efficiency and suggest ways to optimise processes. Service reporting – Produce service reporting in a standard format and to agreed timescales. Technical understanding – Demonstrate an awareness of different IT products and services with a high level of understanding of what it involves. Evidence of being able to communicate to and work effectively with a wide range of stakeholders. Proven ability of delivering a quality service whilst being able to manage multiple priorities. Confidence in the use of modern Microsoft based IT tools and applications. Benefits Alongside your salary of £28,936, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Stephen Rutherford. [email protected] Mob - 07717422252 How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Stephen Rutherford Email : [email protected] Telephone : 07717422252 Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm
Gas Safety Inspector
CRU (Commission for Regulation of Utilities), Ireland, Dublin
Gas Safety Inspector Our client Commission for Regulation of Utilities (CRU) is Ireland's independent energy and water regulator. The work of the CRU impacts every Irish home and business ensuring safe, secure and sustainable energy and water supplies for the benefit of all customers.Energy Safety Regulation The CRU is an evolving and expanding organisation with a current staff complement of 146 which is due to increase to 196 over the next one year. Much of this growth arises as CRU adapts to meet the challenges of the transformation of the energy and water sectors to align with a net-zero carbon and a digital future.In relation to our safety role, this manifests itself, for example, with the introduction of traditional, lower carbon fuels into new sectors (e.g. compressed natural gas in transport). In addition, there are broad ambitions for the development of offshore renewables at scale and the Government is preparing a national Hydrogen Strategy. Consideration will need to be given to how Ireland addresses the safety risks associated with these new and emerging sectors, and CRU's role in that. The CRU is constantly evolving its safety regulatory framework. Most recently the operation and development of the safety supervisory schemes for gas and electricity have transferred to a new safety supervisory body. Three teams make up the Energy Safety Division: • Safety Supervisory Body (SSB) team: The Safe Electric scheme for electrical contractors and RGI scheme for gas installers are operated by a third-party SSB on behalf of the CRU. The team ensures the SSB is meeting its contractual obligations and that its approach is effective and consistent to meet the evolving needs of the industry through performance management as well as audits and inspections. The team revises Criteria Documents which set out detailed scheme rules and requirements and engages with a wide variety of stakeholders. Technical inspectors on the team investigate suspected illegal gas and electrical works and gas incidents and the CRU takes enforcement action including prosecutions.• Gas safety framework: The team oversees safety regulation of natural gas (transmission network, distribution network, supply and shipping) and LPG distribution network undertakings. This is done through the development of energy safety policy and input into legislative amendments, safety case assessments, audits and inspections, investigation of gas incidents, enforcement, safety performance reporting and review. The Team also chairs a Promotion and Public Awareness Group.• Petroleum safety team: Regulates upstream (offshore and onshore) petroleum exploration and extraction activities in Ireland. The CRU's responsibility is to provide effective safety regulatory oversight and reduce the risk and potential consequences of major accidents onshore and offshore to a level that is as low as is reasonably practicable (ALARP). This is done through safety case assessments, issuing safety permits, and monitoring compliance through an audit and inspection regime. Role Description The Energy Safety Division consists of approximately 25 staff, 9 of whom are inspectors/technical specialists. A vacancy has arisen for a Safety Inspector - Gas within the Energy Safety Division, with an initial posting to the Safety Supervisory Body Team. The CRU are inviting applications for this permanent position, from qualified, experienced individuals to play a key role in energy safety. The Safety Inspector will work with the Operations and Contract Manager (Electricity and Gas Safety Regulation), other Inspectors/Specialists, Safety Analysts and where appropriate, external technical consultants, in the discharge of their role.  While the successful candidate will be posted to the Safety Supervisory Body Team, the individual will also contribute to the wider Energy Safety Division and organisation as required. Responsibilities The Safety Inspector – Gas's specific responsibilities include, but are not limited to: • Carrying out audits and inspections of the Safety Supervisory Body operating the RGI scheme and their inspectors, the compilation of associated reports of inspection findings and closing findings; • Undertaking investigations in respect of suspected illegal gas works and gas incidents; • Recommending enforcement action in accordance with CRU processes and managing follow up actions; • Providing input into CRU policies/guidelines/procedures as required;  • Liaising with relevant national and international bodies as appropriate, including other regulatory bodies;  • Participating in technical committees under the National Standards Authority of Ireland (NSAI)  • Contributing to the overall delivery of the CRU's strategic plan • Peer reviewing of documents, as requested • Providing expert technical advice to the Commission, Senior Management Team and wider organisation on relevant regulatory or technical issues, and • Managing and/or mentoring and coaching staff (e.g. on audits, inspections and investigations). The Candidate Candidates must have on or before the closing date for applications the following: Essential requirements1. Significant relevant experience in regulated gas related industry 2. Level 8 degree in relevant engineering discipline 3. Holds qualifications required to become a Registered Gas Installer 4. Substantial experience in carrying out audits and inspections; Desirable requirements1. Working knowledge of relevant gas standards, codes of practice and international best practice in the gas industry; of relevant gas standards, codes of practice and international best practice in the gas industry;  2. Experience in incident investigations;  3. Experience of hazard analysis, risk assessment, mitigation and control; 4. Experience in carrying out enforcement actions/prosecutions;  5. Experience of participating in technical working groups; and 6. Experience of facilitating productive relationships with external stakeholders and regulatory authorities. Application ProcessPlease note, the CRU have engaged Cpl as a data processor to assist the CRU with this recruitment competition. In line with CRU's data retention policy, information collected by Cpl will be kept for 12 months after the conclusion of the competition.In order to apply for this opportunity, candidates must submit the application from for this opportunity before the closing date for applications.  The application from can be found here - https://landing.cpl.com/cru/careers.htmlAs part of the application form candidates will be required to upload a C.V. and Cover Letter which clearly demonstrates how you meet the key requirements of the role. Should you have any queries, please contact [email protected]. The deadline for applications is Monday, 13th May 2024, 12pm (to be received not later than 12 pm). Shortlisted candidates will be invited to attend for interview. Candidates may be asked to complete an online assessment and make a short presentation on a brief that will be forwarded prior to interview. A two-stage interview process may also be applied. The CRU may establish a shortlist of suitable candidates for potential future positions within the organisation. Please note that candidates must be eligible to work full time in Ireland at time of application.   If we invite you to interview and you have access needs, please notify us at [email protected] so that appropriate arrangements can be made.CRU does not reimburse any costs/expenses incurred by the candidate during any part of the interview process. The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website (https://www.cru.ie/wp-content/uploads/2018/05/GDPR-Recruitment-Data-Privacy-Notice-May-2018.pdf), or alternatively you can contact [email protected] who will arrange for this to be sent directly to you.