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Overview of salaries statistics of the profession "Global Data Analyst in UK"

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Overview of salaries statistics of the profession "Global Data Analyst in UK"

77 994 £ Average monthly salary

Average salary in the last 12 months: "Global Data Analyst in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Global Data Analyst in UK.

Distribution of vacancy "Global Data Analyst" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Global Data Analyst Job are opened in . In the second place is Scotland, In the third is Bermuda.

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TalentSource Life Sciences,
Speculative application  Skills: Acne, Actinic Keratosis, Acute Myelogenous Leukemia (AML), AIDS, Allergic Rhinitis, Allergy, Alzheimer's, Anaesthetics, Antibiotics, Anti-infectives, Anxiety, arrhythmia, Asthma, Autoimmune diseases, Autoimmune Disorder, Bacterial Vaginosis, Breast Cancer, Cardiology, Cardiovascular, chemotherapy, Chronic Lymphocytic Leukaemia, Chronic Myeloid Leukemia, Chronic Obstructive Pulmonary Disease, Clinical Pathology, CLL, Congestive Heart Failure, COPD, Cosmetics, Cystic Fibrosis, Dementia, Dentistry, Depression, Dermatology, Diabetes, Diagnostics, Dietetics, Endocrine, Endocrinology, Epilepsy, Family Medicine, Fibromyalgia, Gastroenterology, gastrointestinal, Genetic Diseases, GI, Glioblastoma Multiforme (GBM), Gynaecologic, Gynaecology, Gynecology, Haematology, Haemophilia, Heart Disease, Hematology, Hemopure Anemia, Hepatitis, Hepatology, HIV, Hodgkin's disease, Hypertension, IBD, Immunogenicity, Immunopharmacology, Infections, Infectious Diseases, Influenza, Internal Medicine, Joint Replacement, Lymphoma, Mantle Cell Lymphoma, Melanoma, Menopause, Metabolic, Migraine, Multiple Sclerosis, Musculoskeletal, Myelodysplastic Syndrome, Neonatology, Nephrology, Neurodegenerative disorders, Neurology, Neuroscience, NEUROSURGERY, non small cell lung cancer, Non-Hodgkin Lymphoma, nutraceuticals, Nutrition, OA, Obstetrics, Oncology, Ophthalmology, Oral Health, Orphan Diseases, Orphan drug, Orthobiologic Bone graft, Orthopedic Surgery, Orthopedics, Osteoarthritis, Otitis Externa, Otolaryngology, Ovarian Cancer, Paediatric, Pain, Painful Diabetic Neuropathy, Parkinson’s Disease, Physiology, Podiatry, Post-Menopausal Osteoporosis, Primary Immune Deficiency, Primary Sjogren’s Syndrome, Prostate cancer, Prostatic hyperplasia, Psychiatry, Psychology, Pulmonary, Pulmonology, RA, Rare Disease, Respiratory, retinopathy, Rheumatoid Arthritis, Rheumatology, Rhinitis, Rosacea, Schizophrenia, Seasonal Allergic Rhinitis, Severe Hemophilia, Skin Melanoma, Sleep Disorder, Sleep Medicine, Small Lymphocytic Lymphoma, Small Molecule, Smoking Cessation, Solid Tumors, surgery, Systemic Lupus Erythematosus, Systemic Sclerosis, Tissue Ablation, Transplant, Trauma, Traumatology, Type 2 Diabetes Mellitus, Urology, Vaccine, Vaccines, Vascular Diseases, Weight Loss, Women’s Health, Administrative Assistant, Agile Project Manager, Artwork Coordinator, Associate Director Clinical Operations, Associate Project Manager, Auditor, Biomedical Engineer, Biometrics Manager, Biosample Operations Manager, Biostatistician, Biostatistics Associate Director, Brand Team Lead, Business Administration Associate, Business Administration Manager, Business Analyst, Business Development Associate, Business Development Director, Business Development Manager, CEO, Change Manager, Chemical Project Manager, Chemist, Chemistry, Manufacturing & Control Lead (CMC), Chief Financial Officer, Chief Operating Officer, Chief Technical Officer, Clinical Data Associate, Clinical Data Manager, Clinical Data Specialist, Clinical Development Manager, Clinical Engineer, Clinical Lead, Clinical Operations Director, Clinical Operations Manager, Clinical Pharmacologist, Clinical Programmer, Clinical Project Manager, Clinical Research Associate, Clinical Research Director, Clinical Research Manager, Clinical Research Physician, Clinical Research Specialist, Clinical Study Coordinator, Clinical Study Manager, Clinical Supply Coordinator, Clinical Supply Manager, Clinical Trial Assistant, Clinical Trial Educator, Clinical Trial Manager, Clinical Trial Specialist, CMC Manager, Commercial Manager, Communication Manager, Compliance Associate, Compliance Manager, Computer System Validation Specialist, Contract Associate, Contracts Manager, Country Manager, Customer Service Associate, Data Analyst, Data Analytics Assistant, Data Engineer, Data Management Associate Director, Data Management, Manager, Database Programmer_Designer, Demand Planner, Demand Manager, Developer, Diagnostic Specialist, Director of Contracts & Licensing, Dispensary Assistant, Document Specialist, Drug Safety Associate, Drug Safety Director, Drug Safety Manager, Early Access Project Manager, EHS associate, Electronic Data Capture Manager, Electrophysiologist, Employer Engagement Manager, Engineer (out of industry), Epidemiologist, Exploratory Project Manager, Feasibility Manager, Freelance, FSP Clinical Manager, Global Clinical Data Manager, Graduate, Head of Clinical Data Management, Head of Clinical Operations, Head of Risk Management, Health Economist, Health Information Associate, Healthcare Compliance Manager, HR Associate, HR Manager, Imaging Operations Lead, Inhouse Clinical Research Associate, Intern, Investigator, IT Project Manager, Junior Clinical Data Manager, Junior Clinical Research Associate, Junior Pharmacovigilance officer, Junior SAS Programmer, KOL, Laboratory Assistant, Laboratory Manager, Legal Advisor, Licensing Coordinator, Logistics Associate, Logistics Manager, Logistics Supervisor, Manufacturing Manager, Manuscript Editor, Market Access Manager, Market Access Specialist, Market Insights Specialist, Market Research Associate, Marketing Associate, Material Coordinator, Medical Advisor, Medical Assistant, Medical Devices Project Manager, Medical Director, Medical Information Assistant, Medical Information Associate, Medical Information Manager, Medical Manager, Medical Monitor, medical publisher, Medical Representative, Medical Research Associate, Medical Reviewer, Medical Science Liaison, Medical Technologist, Medical Writer, Medico-economic affairs, Meeting Coordinator, MHRA Pharmacovigilance Inspector, Microbiologist, Occupational Therapist, Office Manager, Ophthalmologist, Packaging Associate, Packaging Coordinator, Patient Recruitment Coordinator, Payroll Specialist, Pharmaceutical Physician, Pharmacist, Pharmacokineticist, Pharmacology Director, Pharmacovigilance Manager, Pharmacovigilance Officer, Physiotherapist, Planning analyst, Policy Officer, Post Doctoral Researcher, Preclinical Project Manager, Principal Biostatistician, Principal Scientist, Privacy Officer, Product manager, Production Manager, Production Specialist, Program Development Manager, Programmer Analyst, Programming Associate Director, Project Assistant, Project Manager (other industry), Proposal Developer, Psychiatrist, Psychologist, Publications Manager, QPPV, Qualified Person, Quality Assurance Assistant, Quality Assurance Complaint Specialist, Quality Assurance Director, Quality Assurance Manager, Quality Assurance Specialist, Quality Control Associate, Quality Control Manager, Quality Control Specialist, Quality Engineer, Quality Manager, Quality Specialist, R&D Manager, R&D Project Manager, Record Specialist, Recruitment & Screening Co-ordinator, Registration Specialist, Regulatory Affairs Administrator, Regulatory Affairs Associate, Regulatory Affairs Director, Regulatory Affairs Manager, Regulatory Affairs VP, Regulatory Documentation Scientist, Regulatory Information Specialist, Regulatory labelling specialist, Regulatory Program Manager, Regulatory Site Activation Manager, Remote Site Monitor, Senior, Research Coordinator, Research Funding Manager, Research Team Manager, Resources Manager, Respiratory Physiotherapist, Sales Manager, Sales Rep, Sample Manager, SAS Programmer, Scientific Advisor, Scientific Affairs Associate, Scientist, Senior Associate Supply Chain (GMP), Senior Biostatistician, Senior Clinical Lead, Senior Clinical Research Associate, Senior Clinical Supply Chain Associate, Senior Clinical Team Manager, Senior Clinical Trial Manager, Senior Epidemiologist, Senior Medical Affairs Officer, Senior Nutrition Scientist, Senior Regulatory Affairs Manager, Senior Scientist, Site Engagement Manager, Site Visit Report Reviewer, SOFTWARE DEVELOPER, Software Engineer, Start Up Director, Start-up Manager, Start-Up Specialist, Strategy Lead, Study Authorisation Associate, Study Delivery Operational Specialist, Submissions Manager, Supply Chain Coordinator, Supply Chain Manager, Supply Chain Planner, Surgical Technician, Systems Administrator, Technical Project Leader, Technical Services Specialist, Training Associate, Training Manager, Translator, Validation Engineer, Vendor Manager, Veterinary Nurse, Warehouse Associate, Warehousing & Distribution Leader, BSc, CQA, GMC, MBA, MBChB, MD, MPhil, MRCPsych, MSc, No CRA Certificate, PGDip, Ph.D Statistics, Pharm D, PhD, PRINCE2, Registered Nurse, SAP, Six Sigma, SolTRAQs, Veterinary, 3PL, ADaM, Administration, Adverse Event management, Advocacy plans, Agile, AKTA, Analytical SEC, Animal Health, APICS, Applicant Tracking System Management, APS, ARISg, auditing, Batch release, Batch Review, BHV, Bioequivalence, Bioinformatics, Biologic, Biomarkers, biometrics, Biosamples, Biosimilars, Biostatistics, Biotech, Black Belt, Business Development, C++, Candidate Attraction, CAPA, CDISC, Cell Biology, Cell stem-based therapy, CER, Chemstations, Client communication, Clinical, Clinical Affairs, Clinical Data Management, Clinical Programming, Clinical Research Organisation, Clinical Trial Applications, clinical trials, close out visits, CMC, CMO, Commercialisation, Compassionate Use, Competent Authorities, Computer Systems Validation, Contract, CPIM, CRF Design, CRO, CSR, Data Analysis, data entry, Data Science, Data Warehouse, database design, Datalabs, DHPC, Distribution, Distribution Planning, DMC, Document Management, Downstream, Drug destruction, Drug Development, Drug Safety, DSUR, E2E, Early Access, Early Phase, EC Submissions, ECG, eCRF, EDC, electronic data capture, ELISA, Epidemiology, ePRO, ERP, eTMF, e-TMF, EU Legislation, Eudravigilance, European Federation of Pharmaceutical Industries, Export Management, FDA Audits, Feasibility, Finance, Forecast, FPLC, GCP, GDP, Gene Therapy, Global, Global Regulatory Affairs, GLP, GMP, Government Affairs, GS1 standards, Health Economics, Healthcare, Healthcare Compliance, Healthy Volunteers, Home-based, HPLC, IATA, ICF, ICH-GCP, Imaging, Immunology, IMP, IMPACT, IMPD, Import Management, IND, InForm, Informatics, International, Interviewing, Inventory Management, Investigator Payments, in-vitro, in-vivo, IRB Submissions, IRT, ISO 13485, ISO 13485:2003, ISO 14971, ISO 9001, ISO13485, IVRS, Java, Lab, Labelling, Laboratory, LEAN, Line Management, Logistics, MA-CC, Manufacturing, MAPP, Market Access, Market Insights, Market Intelligence, Market Research, Marketing, Marketing authorizations, Materiovigilance, MedDRA, Medical Affairs, Medical Communication, Medical Devices, Medical Information, Medical Writing, Medidata Rave, Monitoring, Monitoring Visit, MS Office, MS Project, My Trials, NMR, Office-based, Oracle, Outcomes Research, Outsourcing, Packaging, Paediatrics, Patient Outcomes, Permanent, PET scans, Pharma, Pharmaceutical, Pharmacodynamics, Pharmacoeconomics, Pharmacoepidemiology, Pharmacokinetic, Pharmacokinetics, Pharmacology, Pharmacovigilance, Pharmacy, Phase I, pipetting, PMP, Policy, Post Marketing, Postdoctoral research, Post-marketing, Preclinical, Pricing & Reimbursement, Pricing and Reimbursement, PROC, Process Excellence, Procurement, Product Management, Project Leadership, Project Management, PromoMats, Protein Characterisation, protocol development, Protocol writing, PSURs, Public Affairs, publishing, Purchasing, QP, Qualification Visit, Quality Assurance, Quality Control, Quality Management, Quality Management System, Radiology, Randomisation, Randomization, Rave, Reactovigilance, Real World Evidence, Recruitment, Regional Monitoring, Regulatory, Regulatory Operations, Regulatory submissions, Regulatory Systems Management, remote monitoring, RFI, Risk Management, risk-based monitoring, RMA, RMP, SAE, SAE reporting, Sales Inventory, Sample size estimation, Samples, SAS, Scrum, SDS-PAGE, SDTM, Serialisation, Shipments, shipping, Simoa, Site contracts, Site Engagement, site payments, SOX, SPC- CCDS, Spectroscopy, S-Plus, SPSS, SQL, Start-up activities, statistical analysis, Statistics, Study Management, Study Medication Labelling, Sunshine Act, Supplier Qualification, Supply Chain Distribution, Supply Chain Management, Supply Chain Planning, Supply Planning, SUSAR, SUSARs, TMF, Toxicogenomics, Toxicology, Trackwise, Training, Transport Management, Unicorn Purification System, UPLC, Upstream, UV-Vis Spectroscopy, validation, Veeva, Vendor Management, Venipuncture, VISIO, Western Blot, ZINC, Bratislava, Slovakia, Afrikaans, Argentinian, Armenian, Belgian, Bosnian, Bulgarian, Cambodia, Cantonese, Catalonian, Chinese, Croatian, Czech, Danish, Dutch, English, Flemish, French, Greek, Gujarati, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malayalam, Mandarin, Montenegrin, Norwegian, Persian, Punjabi, Romanian, Russian, Serbian, Slovak, Slovene, Slovenian, Spanish, Swedish, Thai, Turkish, UkrainianLocation: GloballyShare: 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Freelance Programmers - Europe, L
TalentSource Life Sciences,
Location: Europe - home based    Schedule: Full-time, contract       Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for an international CRO can bring? Our team says it's the best of both worlds….         TalentSource Life Sciences (the sponsor-dedicated division of CROMSOURCE), is searching for Freelance Programmers  to join a global pharmaceutical company.         CROMSOURCE is an international CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with their client counterparts.           The Principal Statistical Programmer Analyst/Consultant is accountable for the quality, timely, and efficient delivery of projects, programming work, and good information management. This position requires profound programming experience and excellent industry knowledge to independently lead the implementation of programming activities as well as lead other programmers. It is a leadership role that can have a project or technical focus. It will provide subject matter expertise within the programming discipline as an expert within their own field, acts as a specialist within cross-functional teams to deliver continuous improvement. Must have experience working with oncology trials.         Main Job Tasks and Responsibilities:Leads and directs the full scope of project delivery and/or leads a technical project within the TA/Drug Project/study/function.Leads Implementation of statistical programming aspects of the protocol or clinical development program.Responsible for the high quality of all project deliverables, holding partners and providers accountable for the quality of their deliverable and/or technical subject matter expert for aspect(s) of the TA, Project, or function Leads or contribute to cross-functional administrative or process improvement initiative(s)Drives the development of best practices to improve quality, efficiency, and/or effectiveness within the function. Drives standards development and implementation.Manages and escalates risk in complicated or novel situations within their study and/or projects.Provides Programming expertise to the team.Provides tactical input and/or drives ideas and improvements.Contributes to the function by supporting recruiting and/or providing training and mentorship.Identifies opportunities to improve methodology and provides practical solutions for problems.Influences stakeholders by providing subject matter expertise on programming-related items.Ensures compliance with standards and automation usage.Employs all project management practices in managing drug or technical projects.Provides input to capacity management for all projects in scope.Maintains expertise in the latest industry and regulatory requirements to stay current. Education and Experience:Bachelor's degree in computer science (CS), statistics, or related scientific disciplines with 8 years of clinical programming experience; Master's degree in CS, statistics, or related disciplines with 7 years of clinical programming experience.Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology.Good understanding of the clinical drug development process.Detail oriented.Strong communication skills and coordination skills.Can communicate with global teams independently.Experience with oncology trials.  The Application Process    Once you have submitted your CV, you will receive an acknowledgment that we received it. If you have the requirements, you will be invited for a phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.    If you would like to discuss the role before applying through the website @ https://www.talentsourcelifesciences.com please contact mailto:[email protected] for more information.         Who will you be working for?         About CROMSOURCE        CROMSOURCE is a family-owned international, full-service Contract Research Organisation that, since 1994, has been supporting our clients with outstanding clinical research and staffing solutions services. The successful growth of CROMSOURCE has been achieved by putting high quality and client focus at the heart of everything we do.                        Our Company Ethos    Our employees are the most valuable company asset. We value our resources and ensure they work in a friendly, family environment so they can develop their skills and talents. Human Resources is the fulcrum around which all CROMSOURCE activities are built, and close management and training is the core instrument to develop and maintain highly qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below-industry average turnover rates.         About TalentSource Life Sciences    TalentSource is the division of CROMSOURCE dedicated to flexible staffing solutions. Through us, you will have the opportunity to be integrated into a sponsor-led team, whilst having continuous support from your Line Manager, who will work closely with you to mentor and support your professional development and growth. For our client-facing positions, you must be confident, be able to drive the role, and work autonomously.         CROMSOURCE is an equal opportunities employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status.         Keywords: Principal Statistical Programmer Analyst/Consultant, Consultant, Oncology, Respiratory, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicated, SAS programming, data analytics, statistics, statistical analysis, clinical trials, SQL, Microsoft Excel, Macros, HTML, ODS, operational data store, programming        Skills: Oncology, Data Analyst, SAS Programmer, clinical trials, CRO, Data Analysis, Outsourcing, SAS, SQL, statistical analysis, StatisticsLocation: EuropeShare: LinkedIn Facebook Twitter Email
Transaction Analyst
CSC (Corporation Service Company), London
Title: Transaction Analyst Location: London, Global Capital Markets Hybrid, 37.5h/week Your Responsibilities: Transaction Management Supports a team of Governance and Transaction Managers with the management of a portfolio of securitization and structured finance transactions. The portfolio covers a wide asset base including CMBS, RMBS, consumer credit, CLOs and auto receivables transactions. Communicates and coordinates with clients as well as all internal and external parties on the transactions in the allocated portfolio. Promotes a client service-oriented culture by providing timely responses to client requests, personal attention, complaint follow up and monitors the professionalism in communication with clients, colleagues and intermediaries. Applies for LEIs, GIINs and data protection licenses. Drafts CSC services agreements, fee letters and ancillary documents. Completes bank account opening forms and providing KYC information on the special purpose vehicles (SPVs). Supports the managers in the proper handling of transactions, including but not limited to incorporation, on-boarding, regulatory license applications and document execution in line with processes and procedures. Ensures the accurate and timely completion of internal processes and procedures for all transactions in the allocated portfolio. Updates the internal database with information on the SPVs and transactions you are managing Corporate Secretarial Services Manages company secretarial obligations for allocated SPVs. Drafts board minutes using templates. Helps manage the timely organization and preparation of board meetings. Ensures good legal standing of all SPVs under management during the whole “lifecycle” of companies, by filing confirmation statements and financial statements. Provides high quality service to our clients by answering phone calls and email in a swift and professional manner. Compliance Adheres to the CSC client acceptance process and procedures and executes periodic review of client files to ensure ongoing compliance. Actively monitors transactions under management Ensures all client entities comply with regulations that are relevant to them including, but not limited to, Market Abuse Regulations. Administration Supports the team with opening and filing post, arranging couriers and filings. Your profile: Ideally have experience in Ireland, especially in Capital Markets Have a real passion for what you do and why you do it Want to succeed, grow, be challenged and challenge others Be driven, confident, flexible, and engaged Hold a master’s degree or professional studies in law A minimum of 0-2 years of relevant working experience Be fluent in English Have proven experience in financial services, international law, tax or trust environment.
Sec Ops Engineer - 3rd Line Support
Michael Page, Hatfield
Design, build, install, and configure security solutions for on prem and cloud environmentsProactively monitor security solutions (SIEM, threat detection and data security (Varonis), endpoint protection, network analytics etc.) for alerts, conducting event analysis, and incident managementDocument technical standards to meet corporate security policies and industry best practiceEnsure appropriate technical measures are in place, to comply with legislation and regulations such as GDPR, GxP, and with ISO 27001Conduct vulnerability scanning, analysis, and remediationPerform security reviews, identify gaps in security architecture, and apply appropriate remediationParticipate in Change Advisory Board (CAB) to ensure that any security impacts of upcoming changes are appropriately managed, to minimise risk and exposureTriage, analysis, and prioritisation of security incidentsIdentify root cause of security issues and design appropriate solutionsContribute as a key member of the EMEA region, in the global information security management system activitiesAct as EMEA initial point of contact for any out of hours P1 security incidents.Regularly attend global security calls. Due to scheduling challenges these calls may fall outside UK core business hours.Varonis Data Security Platform: DatAdvantageVulnerability Scanning and Management: QualysPatch Management: SCCM/Endpoint Manager and WSUSEndpoint Security: Symantec Endpoint Protection (SEP)Security Information and Event Management (SIEM): QRadarEmail Security: Cisco Secure Email, Microsoft Office365Cloud Platforms: Azure and AWSActive Directory: ADFS, Group Policy, PowerShell (desirable)Network Protocols: TCP/IP, SMB, DNS, DHCP and associated servicesNetwork Management and Monitoring: Cisco ISE, CISCO DNAC, Cisco StealthwatchMicrosoft Windows Server and Client (Wintel)Virtual Platform: VMWare vCenter and Horizon VDIService Management: ServiceNowMicrosoft Office Applications: Excel, Word, Project, Visio
IT Service Desk Analyst
Just IT Recruitment, London
About the Company Our client is a well-established Consultancy firm with 14 global offices. Position Overview As the public face of the IT Department, the Service Centre provides essential support to their business and customers. The role provides the opportunity to work with enterprise-grade financial systems and develop new skills on the job. Responsibilities Support and manage issues relating to all company applications and liaise with external vendors, as required, to identify a resolution Provision, deploy and maintain IT infrastructure and services including client laptops, printers, switches, firewalls, WAPs and other peripheral devices, following appropriate processes and procedures Administer user accounts, including MS O365, Palo Alto Global Connect, Okta, JAMF, Salesforce, Microsoft Teams, etc. Analyse and resolve assigned first/second/third line support calls at the London Head Office and other regional offices (globally), and for remote users. Candidate Requirements Apple Mac OS Jamf Pro MS O365 / AAD / Azure Powershell Type of role Tech Job Discipline IT Service Desk Salary Range Up to £50k Location City of London
UBW ERP (Agresso) Systems Administrator – West London
Mandeville Recruitment Group, West London
Overview UBW ERP (Agresso) Systems Administrator/FINANCE SYSTEMS ADMINISTRATOR WANTED BY GLOBAL LEISURE BRAND TO LOOK AFTER THEIR AGRESSO SYSTEM. My Client is on of the UK’s (and Europe’s) leading hospitality/retail/leisure brands , with a very strong financial performance over the last few years enabling a forthcoming period of sustained re-investment. This head office role is key in supporting the delivery of Group finance systems solutions for the global business. The core function of the role will be, predominately, to manage and maintain the UBW ERP system across all territories working closely with the Group Finance Systems Manager. You must have Agresso experience , Cognos would be useful, as would multi-currency experience , but if you do not have this they would be willing to train you. Key accountabilities Provide 1st, 2nd & 3rd line support for UBW Provide support for Horizon & Cognos Review and action all request logged on JIRA (ticket logging system). Maintain master file data in all applications above Troubleshoot, and resolve system issues as required Monthly revaluation of the actuals, budget & forecast Support the development and automation of UBW reporting from Excelerator and/or browsers Streamline and customise finance workflows and processes. Support end user training requirements Provide support on other finance projects when required Provide support on future implementations when required, test and document patches/ bug fixes before they are deployed to the live environment Update user manuals / guides Run adhoc report requests Perform other duties and responsibilities as requested or required. THE PERSON Technical Knowledge & Experience Essential: Previous experience in Finance Systems (2-4 years) Strong experience of UBW ERP financials (UBW modules in use are Financials (AP, AR, General ledger, Fixed assets and making tax digital), Logistics (Purchase orders & sales orders) and UNIT4 Excelerator Working in a multi-currency environment(desirable) Strong Excelerator skills Strong workflow skills Attention to detail Able to demonstrate a solutions focused mind set 3rd line support experience If this opportunity is right for you , please submit your cv via the link below – or call Ian Gerstein on 01628 600781 for more information. Mandeville is acting as an Employment Agency in relation to this vacancy. How to Apply If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.
Analyst, On-site IT Support
bakermckenzieuk, London
Role Purpose To ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Technology Help Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level. Main Responsibilities Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, supporting video conference equipment and software, and configuring applications Own and drive issues to resolution including escalation to specialized resources within the broader IT organization. Remain engaged on issues until resolution Provide technical support for client facilities such as video conferencing and in-room systems, along with audio conferencing services Participate in improvements as they relate to the on-site IT environment Serve as an advocate for the organization's information security management system. Assist customers to work efficiently within the ISMS framework Test fixes to ensure problems have been adequately resolved Perform post-resolution follow-ups to customer requests Evaluate documented resolutions and analyze trends for ways to prevent future problems Field incoming requests from customers via both telephone, mail, or instant messaging applications in a courteous manner Build rapport with customers Perform preventative maintenance, including checking and cleaning workstations, printers, and peripherals Prioritise and escalate problems (when required) Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Apply diagnostic utilities to aid in troubleshooting Access software updates, drivers, knowledge bases, and frequently asked questions about resources on the Internet to aid in problem resolution Understand the essential responsibilities of the position and works continuously to build and improve the skills necessary to be proficient in the role Support, operate, and maintain AV equipment for live meetings and events Provide support and demonstrate expert knowledge of the online webinar tools and applications Act as a backup trainer when requested Travel Requirements This role does not typically have travel requirements however may have occasional travel to provide temporary support to other offices as required. About The Team Function The Firm's Technology function is responsible for designing, developing, and maintaining the Firm's global technology infrastructure, including architecture, hardware, software, computer networking, communications, and data management. The function works closely with lawyers, clients, and PBS functions to ensure our technology offering is best-in-class and forward-thinking, allowing the Firm to provide its clients with cutting-edge, innovative legal and business advice via up-to-date technology products and solutions. This role will report to the Supervisor/Manager On-site IT Support, or Manager, IT Service Delivery. The key relationships of this role are with all attorneys/staff members. About The Candidate Technical skills, qualifications, and experience Strong Experience in the field of computer science, information sciences, or related field Microsoft MCP desired or other appropriate certification Strong knowledge of computer hardware with a focus on workstations and laptops Experience with Microsoft Windows 10 Significant application support experience with Microsoft Office 2016 or higher Proven track record of working under Service Level Agreements and a Service Desk framework, along with responding to and managing and resolving support desk tickets Experience working in a team-oriented, collaborative environment In cases where support needs to be provided in languages other than English, proficiency in English is also required Flexibility to work on projects and tasks outside of business hours and on weekends to ensure minimal disruption to the business will be necessary from time to time Personal qualities These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location. Know how Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distills a range of possibilities by thinking in a considered, prudent manner Has the capacity to take on new ideas and develop knowledge and think holistically about business and address media, analyst, employee, and client audiences Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis Dedication Driven by a strong personal sense of integrity and upholds exemplary quality standards Prepares thoroughly, takes responsibility, uses initiative and is self reliant to ensure work progresses to the fullest extent possible Hardworking and diligent with a keen understanding of client demands Demonstrates composure when dealing with difficult situations Personal Impact Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, e.g. networks Leverages direct reports to facilitate increased collaboration across the organization Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale Creates a positive impression at all times; develops relationships through collaboration and reciprocity Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise Invests in, nurtures, and builds a network of productive relationships Humanity Respectful to others, regardless of their position, and earns the respect of others by being transparent Has care and concern for others and a genuine interest in others as people Treats delicate or confidential issues with grace and discretion. Why Join Us? Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world's most dynamic and successful business organisations through our 13,200 people in 74 offices in 45 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way. In London you will be part of a 1,000 person office, which is also our largest office globally. Originally opened in 1961, Baker McKenzie London is well established in the UK as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work, pride and experience of being part of a leading law firm but in a local office environment that is hardworking, friendly and supportive. The strength of the firm and our culture is evidenced by a number of recent awards, including: Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law Firm Brand Index, 2010- 2022 - ranked 1st The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd Thomson Reuters ranked the Firm No. 1 for cross-border deals for the last 12 years. More than 70% of our deals are cross-border. For the 14th consecutive year, the Firm was ranked first for deals with emerging market involvement, by both number of announced and completed deals. Law360 ranked the Firm as one of the 400 Largest US Law Firms in in its annual survey in 2020. Identified as one of the Hall of Fame for best law firms for women by Working Mother magazine, 2011-2021. Received a a Gold Award in Stonewall's Global Workplace Equality Index of Top Global Employers for LGBTQ+ Inclusion. Ranked as one of the Top 20 Employers in the 2023 Social Mobility Employer Index. Received Double Certification for earning top marks in the 2022 Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation. Winner of the Europe Mentorship Programme - International Firm award in the Euromoney Women in Business Law Europe Awards 2021 Winner of the Gender Diversity International Firm, Talent Management International Firm, and Work-Life Balance International Firm awards in the Euromoney Women in Business Law Asia Awards 2021 Have a look at our YouTube channel to find out more about us! To Apply Please click on the Apply icon to start the online application process for this role. We will then be in touch with you once we have reviewed your application. For more information about this position or to discuss any adjustments you may require during the process please contact in confidence, Vanessa Renforth, Recruitment Manager, on +442070725731 or [email protected] Please review our Applicant Privacy Notice here NO AGENCIES PLEASE Please note Baker McKenzie does not accept unsolicited CVs. Please click here for details of our Agency Policy and commitment to sourcing directly. Commitment to Inclusion, Diversity & Equity As the first truly global law firm, diversity and inclusion are foundational to our culture and strategic vision. We are a Firm of individuals from across the globe with different backgrounds, ideas, and points of view who collegially work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources, including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, parental status, education, social background and life experience of our people. Our global strategy is focused on our people, our culture, our clients and the communities where we operate. In 2019 we enacted ambitious new targets related to gender, racial and ethnic diversity at the Firm. These targets are viewed as a floor, not a ceiling, to advancing underrepresented groups, and they are backed by a variety of strategic initiatives aimed at achieving our goals. Our strategic vision is supported in London by six active employee led networks which champion diversity, lead on a number of internal campaigns and deliver a range of activity to celebrate differences in identity, inclusion, and key dates throughout the year including: LGBT+ History Month, International Women's Day, International Trans Day of Visibility, Mental Health Awareness Week, Pride, Black History Month, Social Mobility Week, International Day of Disabled Persons and many more! Baker McKenzie London has been accredited by Disability Confident, joining over 18,000 organisations that have signed up to help change behaviours and cultures in businesses, networks and communities and reap the benefits of inclusive recruitment practices.
IT Service Request Fulfilment Analyst
MS Amlin, London
IT Service Request Fulfilment Analyst *** Experience of significant operational design of request fulfilment processes/maintaining a Request Item Catalogue is essential*** We are looking for a passionate Service Request Fulfilment Analyst to design and implement new catalog items as well as analysing our data to ensure that our processes are executed effectively and to drive service excellence for our business. About The Job What you’ll spend your time doing: While there is rarely a ‘typical’ day working within the Service Management team, here’s a snapshot of some of the key parts of the job: Work with Catalog Item owners and Service Transition to design and implement new catalog items Analyse performance data to measure the operational effectiveness of the processes and workflows Identify opportunities for process improvement and work with owners to implement improvements Maintenance of the IT Request Item Catalogue Establish and implement guidelines and design standards and drive compliance Provide regular MI (Management Information) and performance reporting to assist Service Management Ensure Customer Satisfaction is measured and implement improvements based on feedback Assist with and manage escalations through to resolution where required Provide evidence for JSOX and other controls within area of scope Work alongside our outsourced suppliers sharing information and promoting best practice Contribute to the maintenance of the policy and process documentation within area of scope Management of partner delivery against contractual obligation for area of scope You’re going to enjoy this job if you also… Have a passion for providing excellent quality and customer service along with a drive to continuously review and improve it Are happy working under pressure and can maintain focus in challenging circumstances Possess a keen eye for detail in order to capture, maintain and review key knowledge Love identifying trends and themes and shaping plans to address issues that are impacting the user community Have a passion for collaborating with numerous teams for the benefit of the end user and their IT experiences. What you’ll need: For this particular role there are some important qualifications and experience we need you to have. These include: Significant operational experience with the design of Request Fulfilment processes Experience of maintaining a Request Item Catalogue Experience of working with ITIL disciplines (ITIL v3 / v4) Good interpersonal skills, ability to communicate to technical and non-technical colleagues and the ability to communicate effectively at all levels A strong analytical capability and desire to problem solve and drive the right outcomes Proven experience of working with an IT outsourced 3rd party service provider including evidence of driving continuous improvement through that partner team. What you can expect from us: Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy or sell up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 10 x annualised base salary About Ms Amlin MS Amlin is part of a global top-10 insurance group, MS&AD. We’re made up of four distinct businesses covering global reinsurance, Lloyds franchise, local specialty insurer, and business services. This role sits within our Business Services division (MS ABS) which supports our entire organisation through legal, HR, facilities management, marketing, IT, risk management, compliance and finance. #LI-Hybrid #MSABS
Service Desk Analyst (Temp to Perm)
Huntress, London
Responsibilities include, but are not limited to: Providing level 1 support to the global staff via multiple communication channels including but not limited to phone, video, chat, in person, and email Troubleshooting hardware and software issues courteously and expeditiously Keeping inventory accurate and assessing the requirement for IT equipment Answering and appropriately handling customer support requests via phone, e-mail, voice mail, and instant messaging. Managing regional staff motion procedures such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection etc. Liaising with regional admin or smart hands to setup/reimage laptops in remote offices when required Managing IT equipment upgrades for the region Work with supplier warranty to repair broken laptop and mobile Other IT related functions and projects as requested that are not limited to daily support Qualifications: Understanding of PCs, tablets, mobile phones, peripherals, and various operating systems including but not limited to Windows, Apple iOS, and Android An aptitude for acquiring technical skills and an eagerness to learn about all our software and hardware Work style Excellent verbal and written communication skills Excellent customer service, including empathic listening skills Solid self-starter with the ability to work in a team environment Excellent follow-up skills to see tasks through to resolution and communicate problem status to end users such as notification of completion, notification of delay, and rationale Excellent organizational skills, prioritizing and managing multiple tasks Solid ability to offer and accept feedback and constructive suggestions Strong people skills and a knack for problem solving Professional experience and Education Experience in a customer focused role Associates and/or bachelor's degree or certificate program Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK. Date 31/10/2023 Job Ref. 2674RG Reece Gunning Consultant [email protected] 020 7759 7950
IT Engineer
Macquarie Group Limited, London
Our team is looking for London based Software Development professional to work closely with a number of local business groups, as well as the global application support team. This is a great opportunity to work in a growing financial services support team and work closely with key business stakeholders to understand issues and provide solutions. What You’ll Do: Work closely with the business and global support team to comprehend technical and functional requirements, develop, QA, and implement business-driven requests, enhancements, and software upgrades. Provide support and maintenance of platforms owned by the team and prepare documentation on delivered solutions. Use your technical and business knowledge to help the team create and maintain acceptance criteria for user stories Help our Business Analysts by giving suggestions from a quality assurance perspective regarding user experience, possible performance issues, and future bugs. Look at improving our operating environment through the implementation of automation and monitoring, identifying and reducing risk Technologies You’ll work with: Java SQL AWS cloud Development tools – Git/Bamboo/JIRA/Bitbucket (Stash)/Cloudbees To succeed in this role, we think you should have: Strong experience in Java and SQL development Strong problem-solving skills with a focus on business outcomes Excellent analytical and problem-solving skills, including a demonstrable ability in troubleshooting and root cause analysis Ability to communicate problems and solutions effectively with both business and technical colleagues Ability to work in a cross-cultural and global team Passion for creativity and innovation In this role you will be able to see first-hand the positive impact your work has and how it supports revenue growth and operational efficiencies. We operate in a flat structure. The members of the team are encouraged to take ownership and accountability of their work, collaborating with senior members of the business to identify new opportunities. We encourage our team members to play multiple roles; from business analysis and requirements gathering to delivery and risk management. Through this process our team gains a better understanding of the process of product delivery and has an opportunity to develop different skills and explore different career paths. Having a Learning Mindset is a key value of our group and we support our staff by giving them access to a variety of learning resources and accreditation. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future’, we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you’ll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive. About Macquarie A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-973545 Work type: Permanent - Full time Location: London Category: Senior, Mid-senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 04/7/2023
KTP Associate - System Analyst/Software Developer
University of East London, London
Do you want to be at the forefront of sustainability in combatting the traditional short life cycles of network hardware equipment? We are seeking to appoint a Knowledge Transfer Partnership (KTP) associate for a collaborative project between the University of East London and Cistor Ltd. KTP funding has been agreed for pivotal research to build a true picture of the use phase impact, embodied impact, and reliability analysis of new networking hardware equipment v’s remanufactured. If you have a bachelor's degree in computer science, enjoy developing mathematical models and tools for complex IT operations and want to play a pivotal part in driving forward a more circular approach to IT that uses what we have for longer - this role will suit you! It’s a great chance to be on the frontline of IT to protect natural resources, prevent carbon emissions and e-waste through the provision of data to make better choices. The project presents a fantastic opportunity to research, develop, design, build, and test the tool that provides intelligence on hybrid new v’s refurbished system design. Who you’ll be working with The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Cistor (Headquartered in Poynton, UK) is a leading digital technology solutions provider and have been helping businesses maximise their technology investments since 2009. Part of a sustainable IT Group that is not just for profit, but for good. We are proud that every day we are reducing the impact of IT on climate change, scarce resources, and e-waste, contributing to a healthier planet. Our companies serve some of the largest organisations in the world with generation defining technology. We believe that together we will accelerate the adoption of sustainable technology through innovative solutions. You will be working with world leading academic and industry experts on digital infrastructure and energy efficiency, with a specialism in sustainable ICT infrastructure. The post holder will be based at Cistor Ltd, Lexicon House, Third Avenue, Poynton, Cheshire, SK12 1YL, UK. What we’re looking for The ideal candidate will have the ability to work to deadlines, provide solutions to challenging requirements, and look forward to working with the state-of-the-art technologies that the project requires. You will have an awareness of computer networking technology and have software development experience. Having experience or understanding of agile product development, mathematical skills, and critical thinking skills will be an advantage. You will have good interpersonal skills with the ability to communicate effectively both verbally and in writing with a variety of stakeholders. You should be able to demonstrate experience in being able to plan and prioritise workload and contribute to a multi-disciplinary team. You will work for 12 months in this InnovateUK funded project with a salary scale between £36,388 - £38,022 per annum depending on skills and experience. There is also an additional budget for travel to relevant conferences and events and you can undertake the existing skill development training offered by the University of East London. For informal enquiries about the post, please contact Prof Rabih Bashroush at [email protected] or Dr Umaima Haider at [email protected]
IT RISK & CONTROL ANALYST
MUFG - United Kingdom (BTMU), London ECY
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section: Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking. The Group’s operating companies include Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking Corporation (Japan’s leading trust bank), and Mitsubishi UFJ Securities Holdings Co., Ltd., one of Japan’s largest securities firms. MUFG conducts securities business internationally through its overseas subsidiaries MUFG Securities EMEA plc, MUFG Securities Americas Inc., MUFG Securities Asia Limited. and MUFG Securities Asia (Singapore) Limited. With each member of the group working in partnership with one another, MUFG provides best in class service and products to corporate and institutional clients. MUFG Securities EMEA plc is the European hub of MUFG’s securities business. Headquartered in London we have just over 600 employees and are active throughout the international capital markets, focusing on debt, equity, derivatives and structured products. Due to the diverse nature of our business we require a clear unifying vision for all of our people. It is this vision and our corporate values that reflect who we are and guide how we behave. We therefore strive to recruit individuals who share our vision and values, and who have the motivation and commitment to help us move our business forward. Main purpose of the role : To ensure effective management and control of technology risks, liaising with all Technology departments and some business functions within the MUS international business and MUFG group as necessary. In addition, the candidate will be expected to lead and coordinate IT SOX Audit engagements and conduct internal IT controls testing which will help to identify and document any controls gaps to further strengthen the risk management processes. Strong organisational skills are required as this role will cover a variety of IT process assurance and produce monthly reports to the senior management. Engage with internal IT teams, external and internal audit to support the formal process for the management of ongoing audits to ensure good information flow and timely delivery of evidence required for internal and external audit to progress their audits. Key responsibilities: Accountable for the delivery of assigned IT risk and audit governance related initiatives (IT SOX Audit, Annual system risk evaluation, FFIEC assessment, KRI collection etc.) Accountable for IT control testing (including SOX controls) for technology processes Responsible for ensuring high quality deliverables for audit and risk related response especially when data is going out to outside of Technology Responsible for supporting and recommending IT process enhancements Responsible for Technology related audit finding and risk remediation progress tracking and reporting Ensure coherence of the IT security policies, by periodic IT control assessment and validation of effectiveness and design of the process. Responsible as a liaison to the 2nd and 3rd line function who provide assurance for Technology and MUFG. Additionally as the liaison between any external audit parties. Main tasks Coordinate IT SOX Audit assignments embracing planning, evidence collection and validation, reporting and maintaining relationship with both, internal Technology and external audit Teams Conduct testing of IT Generic controls (including SOX controls) and ensure controls gaps are tracked and remediated Support technology owners to identify, document and monitor self-identified issues, with action plans, using Open Pages. Monitor and report monthly KRIs. Provide monthly reporting to various risk and management committees relating to risks, issues, controls, and assessments. Liaise with Technology and Business teams as necessary to ensure all systems meet security standards and/or agree appropriate measures to mitigate the risk. Maintain an up to date, working knowledge of current laws, regulations and best practices relating to technology controls. Provide Risk & Control awareness training to staff as necessary. Skills and experience: Strong technical background with 3 + years’ experience in risk management with proven IT risk and/or IT governance skills. Certified CRISC / CISA or other relevant qualifications desirable. Ability to make sense of complex situations and rapidly prioritise issues to take effective decisions in a commercial manner. Ability to manage multiple tasks to tight deadlines without sacrificing quality. Ability to build relationships with stakeholders at all levels. Ability to communicate complex information to a variety of audiences. Ability to work on own without direction. Has strong planning, communication (both written and oral) and presentation skills. Able to work in a cross-cultural and cross-functional environment. Personal requirements: Structured and logical approach Attention to detail Self- motivated Ability to work accurately under demanding timescales We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Service Desk Analyst
Ted Baker, London
WHO WE ARE QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for courageous thought leaders who constantly strive for excellence. Driven by their curiosity and boundless creativity; who know that refinement and a good witticism aren’t mutually exclusive. Our People are subject matter experts, ready to pave the way for their team to achieve new levels of success – and just as importantly, joy. THE ROLE As part of the Service Delivery group, you will be working as part of a team of IT professionals providing IT support to local and global business users. You may report to the Service Delivery Manager, or IT Manager. You and your team are responsible for IT support to the business, ensuring all calls are quality checked, progressed and resolved. This is very much a hands-on role; you will work both in teams and on your own initiative. You should be confident with working towards SLA’s and prioritising tickets. With experience in a similar role & similar sized business, you will be a self-starter, confident with a proactive attitude and be adept in working in a fast-paced environment. Knowledge of ITIL processes is desirable, but not essential. You will be supporting a range of technologies from standard Office and Windows support to Apple, networking, wireless, systems monitoring and beyond. MAIN RESPONSIBILITIES Supporting the Ted’s business to ensure IT calls are logged, progressed and resolved Owning tickets from logging to resolution, seeking advice and expanding your own knowledge when necessary to resolve issues Chasing suppliers, colleagues, our customers and updating tickets. Taking calls, remote support via LogMeIn, dealing with non-technical customers and executives Ensuring tickets are not breaching SLA’s and proactively managing open issues. Taking responsibility for the 1st line desk to ensure smooth running. Rota based out of hours and weekend on call duties (roughly 1 in 4) TOOLS OF THE TRADE No job too big or small attitude, willing to take on varying tasks whether under desk cabling or installing new equipment. Microsoft desktop support certification desirable, but not essential Desirable to have ITIL v3 foundation knowledge or working towards. Experience with desktop support issues inc Apple Mac, iOS, Windows 7+, Office 365… Experience supporting and troubleshooting network/wifi, office moves, deployments builds/images etc beneficial Some exposure to Microsoft Dynamics ERP beneficial Mobile device setups, iPad, iPhone, laptops Exposure to Jamf MDM, SCCM, InTune etc beneficial Used to working to documented process and procedure for builds, new user creation and so on, not afraid to build own documentation including “public” knowledge base articles Some knowledge of IT security beneficial OUR VALUES AUTHENTIC We have the freedom to be our ‘best self’, being true to ourselves and others KIND We try to do the right thing: for each other, our communities, our planet and for Ted CURIOUS We are hungry to explore, innovate and think differently COURAGEOUS We have the confidence to be brave, have fun and discover the unexpected INCLUSIVE We embrace and respect individuality and celebrate difference & diversity BENEFITS At Ted we offer a range of benefits to keep you well including our healthcare scheme, access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust when you need a little help with life’s ups and downs. If you want to cycle to work, you can join our tax-free cycle scheme or if getting the train is more your thing then we’ll help with an interest free loan for an annual ticket. We want you to share in Ted’s success so we’ll invite you to join our corporate bonus scheme. For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva. Also, we have a range of apprenticeship programs that offer a dynamic learning experience with an opportunity to develop professional skills that will pave the way for a successful career in your area of work. And finally, we want you to enjoy wearing Ted! We have a fantastic team discount scheme offering you a generous employee discount, a friends and family discount scheme and the opportunity to shop in our fantastic onsite pop-up sample shop. Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer
Service Desk Analyst
Indicia Worldwide, th th floor, -Bedford Row, WCR LP, London, London ...
About us Indicia Worldwide is an insight and technology-led communications agency with global production expertise. Why we exist: we create new value At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable. Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment. We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences. As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs. We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future. The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market. Purpose of the role The Global ServiceDesk Team provides excellent IT support for all business users within Indicia Worldwide and the team is made up of 6 Service Desk Analysts and 1 Team Leader. You will be the first point of contact for all global service functions through phone, email and service desk to provide great customer excellence and support to multiple business areas of our excess of 700 global users 24 hours a day 5 days a week, However, looking at the rapid employee growth of our organization this will be turned into 24X7. As we have users located across the globe, we operate a varied shift pattern to ensure that we provide full support to our business users, which starts by 11pm IST on Sunday to cover ANZ and then followed by the other shifts as per regions. As a Global Service Desk Analyst, you will be providing frontline technical support across multiple business areas. Maintain control of the Global Service Desk by prioritizing, resolving, and reassigning tickets as soon as possible after they are logged. Providing technical support service for incidents and requests reported via the service centre support portal, telephone, chat or face-to-face. Supporting incidents and requests escalated in person, and via various online portal, via the phone, across multiple business areas. Need to have essential skills around communications and experience of Global Servicedesk with coreIT troubleshooting and proven motivational skills. Working for multiple business areas, such as IT, Application Support, Facilities, Travel, etc. Follow and adhere to the Global Incident management guidelines. Take ownership of tickets and ensure prompt and satisfactory resolution with minimal com-mercial impact, collaboration and sharing with other members of the team as required. Take part in 24x5 Global Support shift availability to ensure all our Global international users are looked after during their working hours using a follow-the-sun approach. Ensuring the on and off-boarding of users is managed in line with the agreed process flow and time scales. Set up all new equipment as a global function relaying to the regional support where required. Installation of software on machines. Prioritize support tickets to ensure that business-affecting issues are dealt with in line with SLAs. Provide efficient customer service at all times. Escalating issues to guarantee that problems are resolved within SLAs. Ensure you build a strong relationship with all areas of our business areas to provide excellent service and strengthen the vision of the Global Service Desk Team. Positively representing the Service Desk and the company through direct contact with internal customers and suppliers. Direct contact with clients and suppliers for all Service desk functions. Regular 1 to 1’s with the department head to cascade priority information and maintain a high level of service . Skills, knowledge, experience, and exposure Previous Global Service Desk/Help Desk experience (preferably with global users) Tech savvy with current working knowledge of computer programs, hardware, and networking ITIL knowledge (Desirable). Ability to diagnose and troubleshoot technical issues. Analytical / Problem-solving mindset. Excellent Windows/Mac OS troubleshooting skills. Excellent Proven M365 skills. Hands-on knowledge of Microsoft Intune/Autopilot, Azure AD, SharePoint, On Prem Active Directory. Mobile support for iOS/Android OS mobile devices and knowledge of mobile MDM support software. Mindset to navigate the role A hunger to provide a best-of-class support function. Well-organised approach to work planning and time allocation to tasks in providing great and efficient customer service and support to multiple business areas at all times. Take ownership of analysis and managing the tickets independently, as well as collaborating to solve the requests/issues. The softer skills that we believe, will help you thrive in this role Strong ability to communicate effectively with global users Relationship building Customer service Task completer Excellent organisation skills and ability to prioritise Service driven Role Requirements Flexibility for 24-hour shift work. Onsite work in the London office 5 days a week.
Systems Administrator
Lawrence Harvey, London
Posted 20 November 2023 Salary £35000 - £45000 per annum LocationCity of London Job type Permanent Discipline Cloud Applications ReferenceZDH127_1700491798 Contact NameZak Harvey Job description Systems Administrator: A global professional services organisations are seeking a Systems Administrator to aid their ongoing implementation of Salesforce and Certinia. Working as part of a team, you will be providing 1st line support to existing Salesforce and Certinia users, whilst also playing a key role in implementing to those entities not currently live, particularly in the form of data analysis and data migration. This is an ideal role for someone early in their career with exposure to systems, a keen interest in data an understanding of finance (nice to have). You could be a Junior Salesforce Administrator looking for a broader remit, a finance expert looking to focus more on systems, or a data analyst looking for more scope and responsibilities. Core responsibilities of the role include: Support the regional Salesforce Administrator by providing 1st support to Salesforce users. Assist in the transferring of data into Certinia. Ensure data is accurate and cleansed pre and post migration. Create reports and dashboards for country leaders. Perform business analysis and requirements gathering for process improvement and implementation of new tools. Role: Systems Administrator Location: 100% remote Salary: £35,000 - £45,000 For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the leading technology recruitment specialists in the UK. As highly competent consultants, we are consistently building on the excellent reputation that we have already established in tech recruitment. We work in partnership with our clients and candidates building a relationship through understanding so we can ensure we are always delivering to their needs. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Service Desk Analyst
Macquarie Group Limited, London
Our Tech Assist team are first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service to the business and be the face of technology. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be providing face to face technology support to our traders and trading business as well as engagement via our various digital platforms. You will also be involved in projects like technology refreshes, upgrades and office technology moves and changes. What you offer Completed external study in a PC/IT related course Previous experience in a Help Desk/Desktop Support role Windows, SCCM and/or ITIL experience Basic networking skills. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. About Macquarie A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-975051 Work type: Permanent - Full time Location: London Category: Technology Group: Corporate Operations Group Division: Technology Recruiter: Majuran Gnanakumaran Opening Date: 23/10/2023
Fund Associate
Michael Page, London
The Fund Associate:Reviews and monitors daily cash and position reconciliations Creates and maintenance of security set ups spanning all asset classes and engaging trading desk and risk management teams providing oversight to ensure data propagates downstream to all applications for reporting and investment screeningWorks hand-in-hand with traders, portfolio managers and research analysts to manage the execution of complex corporate actions (refinancings, exchanges, acquisitions, etc) among our portfolio companies, arranging third-party documentation required, communicating with our counterparties to ensure timely settlement and engage Controllers internally on p&l recognition of such events.Works with investment team to support the proxy process for all asset classesSupports the daily trade capture and P&L validation process Liaises between counterparties and trading desk to secure stock borrows intraday as risk hedges and negotiate rates to minimize P&l drag Monitors of various counterparties, prepares reporting and borrowing base oversight / Trade settlements - liaises with prime brokers and counterparties to arrange settlement of executed trades / Cash and Collateral Management including FX exposure monitoring Experience/skills required for the Fund Associate:Extensive experience with a hedge fund, financial institution or administrator.Buy side experience, preferably within a multi-strategy or credit fund Strong verbal and written communication skills: will need to demonstrate a strong ability to communicate with internal team members and third parties including counterparties. High intellectual aptitude; ability to develop a deep understanding of complex investment products Strong organizational skills with the ability to set, organize and meet priorities Entrepreneurial, energetic and dedicated personality, able to work effectively within a high-performance, global teamHighly motivated self-starter with an appetite for knowledgeFinancial Services background and interest.
Revenue Manager
Michael Page, Macclesfield
Develop and maintain comprehensive, best in class, global revenue reporting by customer, product, segment and region for US subsidiaries.Analyse US revenue trends, variances, and anomalies to provide insights and commentary to senior management.Collaborate with cross-functional teams to ensure accurate and timely revenue recognition in accordance with accounting standards.Identify areas of improvement within the quote-to-cash process and recommend enhancements to drive efficient, consistent, and accurate global revenue reporting.Work closely with sales operations, billing/collections and business applications teams to continuously augment process and automation solutions related to revenue reporting & revenue recognition.Monitor the effectiveness of implemented changes and adjust as necessary.Maintain detailed documentation of revenue processes and improvements made.Stay up to date and become subject expert with industry regulations and accounting standards related to revenue recognition under US and UK GAAP including the Standing Selling Price analysis.Maintain Day 5 revenue close and subsequent Day 8 board reporting deadlines.Involvement with sales & marketing initiatives to ensure correct revenue recognition.Oversight of royalty revenue relationships.This role will manage the Revenue Analyst in the UK.Qualified accountant with 3+ years of post qualified experienceRevenue experience ideal but not essentialCommercial acumen with the ability to work with stakeholdersGood understanding of accounting and reporting standardsStrong analytical skills, with the ability to interpret financial data and provide insights to support decision-making.Advanced excel skills desired.Experience with NetSuite and/or SalesForce would be preferred but not required.Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
Head of Information Security and Cyber Risk - FS Group
Michael Page, City of London
About the roleThe Head of Information Security & Cyber risk plays a pivotal role in bridging the gap between business objectives, cybersecurity and data protection strategy focusing on excellence in protecting, detecting, resolving, mitigating, recovering and learning from potential security exposures. Key ResponsibilitiesDirect, embed Information Security and Data Protection Strategy: Assess and set the strategy to achieve and maintain appropriate infoSec practices, controls, resilience, risk identification and responses across Tech and DataDetermine, adopt, embed and assess the infoSec framework and certification appropriate to our organisation and markets considering new laws, standards, NIST, ISO27001, CIS, CQUEST etc)Define and execute the cyber strategy, prioritising short, medium and long-term investment considering resilience and risk factorsWork with stakeholders to assess impact of new projects, solutions, partnerships and regulations to security and data protection posture and support implementationLead and collaborate across the group to ensure uniformity in cybersecurity policies and practices Protect, Detect, Respond, Recover, Improve Management:Lead on horizon scanning for security threats, vulnerabilities and mitigations across the estate and dataLead cyber and Data Protection testing for compliance and vulnerability aligning to operational resilience, continuity management and other reg requirementsEnsure security content training initiatives are conducted regularly and communicated effectively Develop standards and assess risks of third-party relationships on posture and data protection, advising and monitoring Leadership and Advocacy:Work with the business to incorporate security-by-design principles into projects, architecture, infrastructure, and applications.Collaborate to establish and embed infoSec and data protection standards, resilience, response and recovery capabilities to improve posture within risk tolerancesLooking for a proven and forward-thinking Information Security leader who has demonstrable experience leading on development of cyber security and data protection maturity within global, complex and highly regulated organisations. This role is initially a lead individual contributor role with scope for growth.Skills and experienceExperience in financial services and preferably Insurance/ Lloyd's marketKnowledge of national and global cybersecurity policies, regulations, and frameworks.Expertise in data protection practices, third party assessment and operational resilienceExpertise in complex regulatory and contractual requirements and an ability to create effective compliance systemsExtensive experience in cybersecurity technology project management and actively promotes and manages security change throughout an organisationProven working with IT systems, security and governance to align with control frameworks, incident management, operations and application of security best-practices.Familiar with vendor security risk and data protection reviews and controlsUnderstanding the different Certification such as CISSP, CISM, CRISC, or CISA preferredExperience in building response and recovery capabilities.Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels.Strong understanding of business processes and the ability to integrate cybersecurity seamlessly.
Power BI SME - Finance and Commercial Data Analyst
Michael Page, Bath
This leading UK Manufacturer require a Power BI Specialist to work with the Finance Director and broader finance function to provide advanced analytics / dashboarding capabilities for forecasting, business planning and market intelligence.Key Responsibilities:Develop, manage and maintain the current Power BI platform used in FinanceCollaborate with other functional teams to enhance and develop the use of Power BI reportingProvide standard reports as timetabled and other analysis and reports as and when required that deliver proactive insights and recommendationsProduct focused covering Revenue to Gross Margin delivering insight to key stakeholders on product pricing, and Industry performance.Develop database tools and processes to improve the delivery of sales and market Business Intelligence to key stakeholders using internal data from ERP, CRM, Customer Project Tracking, Quotations, Finance etc as well as external sourcesLeverage strong data integration and ETL skills using SQL / SSIS (or similar) to ensure quality of data in Power BIWork with IT to extend the scope and functionality of the Data Platform, PowerBI dataset and the Group Sales & Quote Analysis PowerBI dashboardManage and analyse monthly headcount positions and provide effective reporting on budgets in Power BI.Required Skills and Experience:Experience developing databases and tools to manage and interpret large volumes of complex data using Power BI, DAX, Power Query, Excel, PowerPointStrong knowledge of ETL process, database management and data integration via SSISStrong analytical skills and the ability to present conclusions and insights in a clear and concise mannerGreat presentation / data visualisation skills to transform data into digestible information.Proven experience of creating Dashboards in Power BIRelevant Finance Background and working as part of a global Group finance teamRelevant degree or equivalent qualificationA technical aptitude with natural curiosityExperience developing databases and tools to manage and interpret large volumes of complex data using Power BI, DAX, Power Query, Excel, PowerPointStrong knowledge of ETL process, database management and data integration via SSISStrong analytical skills and the ability to present conclusions and insights in a clear and concise mannerGreat presentation / data visualisation skills to transform data into digestible information.Proven experience of creating Dashboards in Power BIRelevant Finance Background and working as part of a global Group finance teamRelevant degree or equivalent qualificationA technical aptitude with natural curiosity