Overview of salaries statistics of the profession "Digital Data Analyst in UK"

Overview UBW ERP (Agresso) Systems Administrator/FINANCE SYSTEMS ADMINISTRATOR WANTED BY GLOBAL LEISURE BRAND TO LOOK AFTER THEIR AGRESSO SYSTEM. My Client is on of the UK’s (and Europe’s) leading hospitality/retail/leisure brands , with a very strong financial performance over the last few years enabling a forthcoming period of sustained re-investment. This head office role is key in supporting the delivery of Group finance systems solutions for the global business. The core function of the role will be, predominately, to manage and maintain the UBW ERP system across all territories working closely with the Group Finance Systems Manager. You must have Agresso experience , Cognos would be useful, as would multi-currency experience , but if you do not have this they would be willing to train you. Key accountabilities Provide 1st, 2nd & 3rd line support for UBW Provide support for Horizon & Cognos Review and action all request logged on JIRA (ticket logging system). Maintain master file data in all applications above Troubleshoot, and resolve system issues as required Monthly revaluation of the actuals, budget & forecast Support the development and automation of UBW reporting from Excelerator and/or browsers Streamline and customise finance workflows and processes. Support end user training requirements Provide support on other finance projects when required Provide support on future implementations when required, test and document patches/ bug fixes before they are deployed to the live environment Update user manuals / guides Run adhoc report requests Perform other duties and responsibilities as requested or required. THE PERSON Technical Knowledge & Experience Essential: Previous experience in Finance Systems (2-4 years) Strong experience of UBW ERP financials (UBW modules in use are Financials (AP, AR, General ledger, Fixed assets and making tax digital), Logistics (Purchase orders & sales orders) and UNIT4 Excelerator Working in a multi-currency environment(desirable) Strong Excelerator skills Strong workflow skills Attention to detail Able to demonstrate a solutions focused mind set 3rd line support experience If this opportunity is right for you , please submit your cv via the link below – or call Ian Gerstein on 01628 600781 for more information. Mandeville is acting as an Employment Agency in relation to this vacancy. How to Apply If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

Key information Salary: £38,103 per annum Grade: 6 Contract type: Permanent, Full Time Reference: 044576 Interview date: w/c 2nd of January 2024 Application closing date: Sun, 10/12/2023 - 23:59 About the role The Infrastructure Coordination Service is hiring a Geographic Information Systems (GIS) Officer to support our team’s digital tools such as the IMA Infrastructure Mapping Application (london.gov.uk). Do you enjoy thinking creatively and would like to use your data and GIS skills to help deliver long-term, sustainable change to London’s Infrastructure sector? If so, we’d like to hear from you. Your role in the Data and Innovation function will involve spatial analysis, building innovative, web mapping applications and managing the processing/transformation of a wide range of geospatial datasets. The Infrastructure Coordination Service brings significant benefits for industry and Londoners, by improving air quality, supporting ‘healthy streets,’ enabling decarbonisation and unlocking affordable housing delivery through coordination within the sector. Your role will support this award-winning service. Role description: You will have a chance to work on a range of interesting tasks across projects, at the forefront of the sector–helping to tackle some of the cross-cutting problems impacting infrastructure planning and delivery in the capital by: undertaking data exploration and spatial analysis creating static and interactive mapping visualisations undertaking data processing and transformation, enabling data from a diverse range of partners to be standardised and mapped to our tools maintaining a significant (and growing) volume of data supporting the development of new tools and helping to maintain existing tools such as the Infrastructure Mapping Application (IMA) https://maps.london.gov.uk/ima/ - developed to help co-ordinate construction projects and minimise disruption. This role requires a strong technical background, with practical experience in GIS tools, ideally ESRI ArcGIS Desktop and ArcGIS Online. Experience in the use of databases, data processing tools (e.g. FME) and codebases e.g. R/Python would be advantageous. Experience in infrastructure/utilities sector a bonus, but not essential. Principal Accountabilities Assist with the delivery of digital and data support services (including the IMA Infrastructure Mapping Application (london.gov.uk) ), including creating mapping visualisations of data in support of the team, and responding to ad-hoc requests and enquiries as required. Work closely with the team’s and wider organisation’s existing data and technical expertise to help, design, develop, and support tools on behalf of its stakeholders. Promote and support the use of GIS across the team, including helping professionals from other disciplines to complete mapping tasks and assisting with the delivery of GIS training when required. Carry out spatial analysis in support of the team. Working with the team’s existing data and technical expertise, and the wider organisation to explore and implement innovative uses of technology. Continue to maintain and enhance the range of thematic datasets held in the Data & Innovation digital tools (particularly the IMA Explorer Tool) through liaison with data leads in other GLA departments and partner organisations. Keep abreast of new developments and innovations that may impact on the GLA’s policies, strategies, and data requirements, via liaison with a range of regional, national, international, professional and other bodies dealing with Geographic Information. Maintain an awareness of, and contribute to, other aspects of the work of the Unit. Manage staff and resources allocated to the job in accordance with the Authority’s policies and Code of Ethics and Standards. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. If you have a question about the role or would like to discuss it informally, please feel free to contact Eloise Rousseau at [email protected] to arrange a call. Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a supporting statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your supporting statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and supporting statement documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345) The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework Person Specification Technical requirements/experience/qualifications A strong technical background evidenced by a qualification in GIS (or a related subject) or equivalent professional experience. Detailed knowledge of GIS in practical use, and evidence of commitment to keep abreast of new developments. Experience of working with desktop GIS tools including ArcGIS Desktop Experience of spatial data conversion tools such as FME, ESRI Productivity Suite would be an advantage Experience of working with ESRI ArcGIS Server, knowledge of web map services and appropriate standards Experience of or can demonstrate interest in web mapping technologies such as ArcGIS JavaScript API, OpenLayers, OpenStreetMap API Knowledge of and interest in any of the following programming or scripting technologies including JavaScript, CSS, HTML, Python Behavioural competencies Research and Analysis … is gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 1 indicators of effective performance Uses a variety of methods and sources to gather relevant data and information Checks accuracy of data and information before using it Looks for trends in data and spots connections to draw meaningful conclusions Summarises research outcomes in a clear and concise way Focuses on the research goal, working in a systematic way Problem Solving … is analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem-solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem-solving Planning and Organisation … is thinking ahead; managing time, priorities, and risk; and developing structured and efficient approaches to deliver work on time and to a high standard. Level 1 indicators of effective performance Plans and prioritises own workload to meet agreed deadlines Advises colleagues or manager early of obstacles to work delivery Perseveres and follows work through to completion Checks for errors to ensure work is delivered to a high standard first time Effectively juggles priorities Application & Additional Information This role is based London Fire Brigade’s Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Application closing date: Sunday 10th December 2023 at 23:59 We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. Please note that as part of your interview, there will be a short technical assessment. Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.” More Support If you have a disability which makes submitting an online application difficult, please contact [email protected]. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Apply here

Our team is looking for London based Software Development professional to work closely with a number of local business groups, as well as the global application support team. This is a great opportunity to work in a growing financial services support team and work closely with key business stakeholders to understand issues and provide solutions. What You’ll Do: Work closely with the business and global support team to comprehend technical and functional requirements, develop, QA, and implement business-driven requests, enhancements, and software upgrades. Provide support and maintenance of platforms owned by the team and prepare documentation on delivered solutions. Use your technical and business knowledge to help the team create and maintain acceptance criteria for user stories Help our Business Analysts by giving suggestions from a quality assurance perspective regarding user experience, possible performance issues, and future bugs. Look at improving our operating environment through the implementation of automation and monitoring, identifying and reducing risk Technologies You’ll work with: Java SQL AWS cloud Development tools – Git/Bamboo/JIRA/Bitbucket (Stash)/Cloudbees To succeed in this role, we think you should have: Strong experience in Java and SQL development Strong problem-solving skills with a focus on business outcomes Excellent analytical and problem-solving skills, including a demonstrable ability in troubleshooting and root cause analysis Ability to communicate problems and solutions effectively with both business and technical colleagues Ability to work in a cross-cultural and global team Passion for creativity and innovation In this role you will be able to see first-hand the positive impact your work has and how it supports revenue growth and operational efficiencies. We operate in a flat structure. The members of the team are encouraged to take ownership and accountability of their work, collaborating with senior members of the business to identify new opportunities. We encourage our team members to play multiple roles; from business analysis and requirements gathering to delivery and risk management. Through this process our team gains a better understanding of the process of product delivery and has an opportunity to develop different skills and explore different career paths. Having a Learning Mindset is a key value of our group and we support our staff by giving them access to a variety of learning resources and accreditation. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future’, we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you’ll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive. About Macquarie A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-973545 Work type: Permanent - Full time Location: London Category: Senior, Mid-senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 04/7/2023

Do you want to be at the forefront of sustainability in combatting the traditional short life cycles of network hardware equipment? We are seeking to appoint a Knowledge Transfer Partnership (KTP) associate for a collaborative project between the University of East London and Cistor Ltd. KTP funding has been agreed for pivotal research to build a true picture of the use phase impact, embodied impact, and reliability analysis of new networking hardware equipment v’s remanufactured. If you have a bachelor's degree in computer science, enjoy developing mathematical models and tools for complex IT operations and want to play a pivotal part in driving forward a more circular approach to IT that uses what we have for longer - this role will suit you! It’s a great chance to be on the frontline of IT to protect natural resources, prevent carbon emissions and e-waste through the provision of data to make better choices. The project presents a fantastic opportunity to research, develop, design, build, and test the tool that provides intelligence on hybrid new v’s refurbished system design. Who you’ll be working with The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Cistor (Headquartered in Poynton, UK) is a leading digital technology solutions provider and have been helping businesses maximise their technology investments since 2009. Part of a sustainable IT Group that is not just for profit, but for good. We are proud that every day we are reducing the impact of IT on climate change, scarce resources, and e-waste, contributing to a healthier planet. Our companies serve some of the largest organisations in the world with generation defining technology. We believe that together we will accelerate the adoption of sustainable technology through innovative solutions. You will be working with world leading academic and industry experts on digital infrastructure and energy efficiency, with a specialism in sustainable ICT infrastructure. The post holder will be based at Cistor Ltd, Lexicon House, Third Avenue, Poynton, Cheshire, SK12 1YL, UK. What we’re looking for The ideal candidate will have the ability to work to deadlines, provide solutions to challenging requirements, and look forward to working with the state-of-the-art technologies that the project requires. You will have an awareness of computer networking technology and have software development experience. Having experience or understanding of agile product development, mathematical skills, and critical thinking skills will be an advantage. You will have good interpersonal skills with the ability to communicate effectively both verbally and in writing with a variety of stakeholders. You should be able to demonstrate experience in being able to plan and prioritise workload and contribute to a multi-disciplinary team. You will work for 12 months in this InnovateUK funded project with a salary scale between £36,388 - £38,022 per annum depending on skills and experience. There is also an additional budget for travel to relevant conferences and events and you can undertake the existing skill development training offered by the University of East London. For informal enquiries about the post, please contact Prof Rabih Bashroush at [email protected] or Dr Umaima Haider at [email protected]

About us Indicia Worldwide is an insight and technology-led communications agency with global production expertise. Why we exist: we create new value At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable. Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment. We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences. As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs. We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future. The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market. Purpose of the role The Global ServiceDesk Team provides excellent IT support for all business users within Indicia Worldwide and the team is made up of 6 Service Desk Analysts and 1 Team Leader. You will be the first point of contact for all global service functions through phone, email and service desk to provide great customer excellence and support to multiple business areas of our excess of 700 global users 24 hours a day 5 days a week, However, looking at the rapid employee growth of our organization this will be turned into 24X7. As we have users located across the globe, we operate a varied shift pattern to ensure that we provide full support to our business users, which starts by 11pm IST on Sunday to cover ANZ and then followed by the other shifts as per regions. As a Global Service Desk Analyst, you will be providing frontline technical support across multiple business areas. Maintain control of the Global Service Desk by prioritizing, resolving, and reassigning tickets as soon as possible after they are logged. Providing technical support service for incidents and requests reported via the service centre support portal, telephone, chat or face-to-face. Supporting incidents and requests escalated in person, and via various online portal, via the phone, across multiple business areas. Need to have essential skills around communications and experience of Global Servicedesk with coreIT troubleshooting and proven motivational skills. Working for multiple business areas, such as IT, Application Support, Facilities, Travel, etc. Follow and adhere to the Global Incident management guidelines. Take ownership of tickets and ensure prompt and satisfactory resolution with minimal com-mercial impact, collaboration and sharing with other members of the team as required. Take part in 24x5 Global Support shift availability to ensure all our Global international users are looked after during their working hours using a follow-the-sun approach. Ensuring the on and off-boarding of users is managed in line with the agreed process flow and time scales. Set up all new equipment as a global function relaying to the regional support where required. Installation of software on machines. Prioritize support tickets to ensure that business-affecting issues are dealt with in line with SLAs. Provide efficient customer service at all times. Escalating issues to guarantee that problems are resolved within SLAs. Ensure you build a strong relationship with all areas of our business areas to provide excellent service and strengthen the vision of the Global Service Desk Team. Positively representing the Service Desk and the company through direct contact with internal customers and suppliers. Direct contact with clients and suppliers for all Service desk functions. Regular 1 to 1’s with the department head to cascade priority information and maintain a high level of service . Skills, knowledge, experience, and exposure Previous Global Service Desk/Help Desk experience (preferably with global users) Tech savvy with current working knowledge of computer programs, hardware, and networking ITIL knowledge (Desirable). Ability to diagnose and troubleshoot technical issues. Analytical / Problem-solving mindset. Excellent Windows/Mac OS troubleshooting skills. Excellent Proven M365 skills. Hands-on knowledge of Microsoft Intune/Autopilot, Azure AD, SharePoint, On Prem Active Directory. Mobile support for iOS/Android OS mobile devices and knowledge of mobile MDM support software. Mindset to navigate the role A hunger to provide a best-of-class support function. Well-organised approach to work planning and time allocation to tasks in providing great and efficient customer service and support to multiple business areas at all times. Take ownership of analysis and managing the tickets independently, as well as collaborating to solve the requests/issues. The softer skills that we believe, will help you thrive in this role Strong ability to communicate effectively with global users Relationship building Customer service Task completer Excellent organisation skills and ability to prioritise Service driven Role Requirements Flexibility for 24-hour shift work. Onsite work in the London office 5 days a week.

Salary: Up to £35 - £40k per annum, depending on experience Location: Hammersmith, West London Job Summary IT Database Analyst Full time permanent contract Start date: As soon as possible We are a school that values diversity and individual contribution; supporting and encouraging staff to pursue their interests and achieve their ambitions. The primary purpose of the role is to provide strategic leadership and management with Data, Assessment and Examinations, to drive the use of data as well as providing data analytics to allow the school to make informed decisions in order to raise standards across the school. The School is expanding its use of digital technologies and is committed to exploiting the learning potential of digital applications and resources. The IT team delivers, manages and supports the IT provision across the school. This includes iSAMS, the management information system; Google Workspace as an Intranets and VLE environment; Finance and HR systems; Admissions and Development systems and JAMF to manage mobile devices. The School is developing a front-line IT Helpdesk to assist staff and students with their technical queries. As our Database Analyst you would play be an integral part of the IT Department, which consists of the Director of IT, a Network Manager, a Web Development Manager, a Service Delivery Manager and four Technicians. Salary – Up to £35 - £40k per annum, depending on experience. For further information about Latymer Upper School visit www.latymer-upper.org The closing date for applications: 9 am - 5 December 2023 Interviews will be held at the School on 13 December 2023 Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population. We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well. Safeguarding - The School is committed to safeguarding and promoting the welfare of children and young people. The post is subject to an enhanced DBS check, online check and receipt of two satisfactory references. Skills & Experience There is no information to display under this section.

Our Tech Assist team are first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service to the business and be the face of technology. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be providing face to face technology support to our traders and trading business as well as engagement via our various digital platforms. You will also be involved in projects like technology refreshes, upgrades and office technology moves and changes. What you offer Completed external study in a PC/IT related course Previous experience in a Help Desk/Desktop Support role Windows, SCCM and/or ITIL experience Basic networking skills. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. About Macquarie A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-975051 Work type: Permanent - Full time Location: London Category: Technology Group: Corporate Operations Group Division: Technology Recruiter: Majuran Gnanakumaran Opening Date: 23/10/2023

Details Reference number 327542 Salary £28,936 - £34,178 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based and a recruitment allowance of up to £6,000 if applicable) A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About the Role To provide 1st and 2nd line support for all IT issues raised within the service management tool, and to triage where appropriate, under an ONR hybrid IT support model. Service Desk Analysts are crucial to a reliable and successful IT operation of our organisation across all ONR office locations and associated data centres, working in conjunction with a number of Managed Service Providers. The role will perform tasks such as receiving requests and incidents from customers, triaging using the appropriate ITSM service tool and trying to resolve end user queries. In addition, an understanding of when to escalate issues to senior members of the team is fundamental part of the role. Principal Responsibilities To provide first and second line service desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment To assist with the purchase, setting up, maintenance and repair of computers, audio-visual equipment, computer-linked equipment, and computer-related equipment To install and configure software applications. To help maintain appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained. Field and triage calls from end users within a service desk and own the issue through to resolution. Escalate service and incidents using the appropriate methods. Support staff and the wider ITDD team with the use of new and existing technologies. Ensure the availability of IT Services, systems, and associated business critical resources. Ensure consistent housekeeping checks are in place and associated records are maintained. Assist in producing and maintaining IT statistics, reports, checklists, and other relevant technical documentation to the relevant standard. Ensure personal knowledge and exposure to service desk tools and techniques remains up to date, appropriate and relevant. Job description CDM Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future – please make yourself aware of the CDM R2A2 on the staff handbook which details CDM responsibilities Role Profiles - ONR Intranet - onr.kahootz.com Location/Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Person specification Qualifications Successful applicants should hold or be willing to achieve the following qualifications within the first 12 months: ITIL V4 Foundation Certification, or equivalent (Essential) MTA Cloud Fundamentals, or equivalent (Desirable) Essential Skills/Job Related Expertise Proven experience of being able to resolve end user requests within service level agreements; empathise with end users and improve service metric. Proven ability of delivering a quality service whilst being able to manage multiple priorities. An ability to track, log and correct information to protect assets and components. An ability to review process efficiency and suggest ways to optimise processes. Service reporting – Produce service reporting in a standard format and to agreed timescales. Technical understanding – Demonstrate an awareness of different IT products and services with a high level of understanding of what it involves. Evidence of being able to communicate to and work effectively with a wide range of stakeholders. Proven ability of delivering a quality service whilst being able to manage multiple priorities. Confidence in the use of modern Microsoft based IT tools and applications. Benefits Alongside your salary of £28,936, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Stephen Rutherford. [email protected] Mob - 07717422252 How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Stephen Rutherford Email : [email protected] Telephone : 07717422252 Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm

Gas Safety Inspector Our client Commission for Regulation of Utilities (CRU) is Ireland's independent energy and water regulator. The work of the CRU impacts every Irish home and business ensuring safe, secure and sustainable energy and water supplies for the benefit of all customers.Energy Safety Regulation The CRU is an evolving and expanding organisation with a current staff complement of 146 which is due to increase to 196 over the next one year. Much of this growth arises as CRU adapts to meet the challenges of the transformation of the energy and water sectors to align with a net-zero carbon and a digital future.In relation to our safety role, this manifests itself, for example, with the introduction of traditional, lower carbon fuels into new sectors (e.g. compressed natural gas in transport). In addition, there are broad ambitions for the development of offshore renewables at scale and the Government is preparing a national Hydrogen Strategy. Consideration will need to be given to how Ireland addresses the safety risks associated with these new and emerging sectors, and CRU's role in that. The CRU is constantly evolving its safety regulatory framework. Most recently the operation and development of the safety supervisory schemes for gas and electricity have transferred to a new safety supervisory body. Three teams make up the Energy Safety Division: • Safety Supervisory Body (SSB) team: The Safe Electric scheme for electrical contractors and RGI scheme for gas installers are operated by a third-party SSB on behalf of the CRU. The team ensures the SSB is meeting its contractual obligations and that its approach is effective and consistent to meet the evolving needs of the industry through performance management as well as audits and inspections. The team revises Criteria Documents which set out detailed scheme rules and requirements and engages with a wide variety of stakeholders. Technical inspectors on the team investigate suspected illegal gas and electrical works and gas incidents and the CRU takes enforcement action including prosecutions.• Gas safety framework: The team oversees safety regulation of natural gas (transmission network, distribution network, supply and shipping) and LPG distribution network undertakings. This is done through the development of energy safety policy and input into legislative amendments, safety case assessments, audits and inspections, investigation of gas incidents, enforcement, safety performance reporting and review. The Team also chairs a Promotion and Public Awareness Group.• Petroleum safety team: Regulates upstream (offshore and onshore) petroleum exploration and extraction activities in Ireland. The CRU's responsibility is to provide effective safety regulatory oversight and reduce the risk and potential consequences of major accidents onshore and offshore to a level that is as low as is reasonably practicable (ALARP). This is done through safety case assessments, issuing safety permits, and monitoring compliance through an audit and inspection regime. Role Description The Energy Safety Division consists of approximately 25 staff, 9 of whom are inspectors/technical specialists. A vacancy has arisen for a Safety Inspector - Gas within the Energy Safety Division, with an initial posting to the Safety Supervisory Body Team. The CRU are inviting applications for this permanent position, from qualified, experienced individuals to play a key role in energy safety. The Safety Inspector will work with the Operations and Contract Manager (Electricity and Gas Safety Regulation), other Inspectors/Specialists, Safety Analysts and where appropriate, external technical consultants, in the discharge of their role.  While the successful candidate will be posted to the Safety Supervisory Body Team, the individual will also contribute to the wider Energy Safety Division and organisation as required. Responsibilities The Safety Inspector – Gas's specific responsibilities include, but are not limited to: • Carrying out audits and inspections of the Safety Supervisory Body operating the RGI scheme and their inspectors, the compilation of associated reports of inspection findings and closing findings; • Undertaking investigations in respect of suspected illegal gas works and gas incidents; • Recommending enforcement action in accordance with CRU processes and managing follow up actions; • Providing input into CRU policies/guidelines/procedures as required;  • Liaising with relevant national and international bodies as appropriate, including other regulatory bodies;  • Participating in technical committees under the National Standards Authority of Ireland (NSAI)  • Contributing to the overall delivery of the CRU's strategic plan • Peer reviewing of documents, as requested • Providing expert technical advice to the Commission, Senior Management Team and wider organisation on relevant regulatory or technical issues, and • Managing and/or mentoring and coaching staff (e.g. on audits, inspections and investigations). The Candidate Candidates must have on or before the closing date for applications the following: Essential requirements1. Significant relevant experience in regulated gas related industry 2. Level 8 degree in relevant engineering discipline 3. Holds qualifications required to become a Registered Gas Installer 4. Substantial experience in carrying out audits and inspections; Desirable requirements1. Working knowledge of relevant gas standards, codes of practice and international best practice in the gas industry; of relevant gas standards, codes of practice and international best practice in the gas industry;  2. Experience in incident investigations;  3. Experience of hazard analysis, risk assessment, mitigation and control; 4. Experience in carrying out enforcement actions/prosecutions;  5. Experience of participating in technical working groups; and 6. Experience of facilitating productive relationships with external stakeholders and regulatory authorities. Application ProcessPlease note, the CRU have engaged Cpl as a data processor to assist the CRU with this recruitment competition. In line with CRU's data retention policy, information collected by Cpl will be kept for 12 months after the conclusion of the competition.In order to apply for this opportunity, candidates must submit the application from for this opportunity before the closing date for applications.  The application from can be found here - https://landing.cpl.com/cru/careers.htmlAs part of the application form candidates will be required to upload a C.V. and Cover Letter which clearly demonstrates how you meet the key requirements of the role. Should you have any queries, please contact [email protected]. The deadline for applications is Monday, 13th May 2024, 12pm (to be received not later than 12 pm). Shortlisted candidates will be invited to attend for interview. Candidates may be asked to complete an online assessment and make a short presentation on a brief that will be forwarded prior to interview. A two-stage interview process may also be applied. The CRU may establish a shortlist of suitable candidates for potential future positions within the organisation. Please note that candidates must be eligible to work full time in Ireland at time of application.   If we invite you to interview and you have access needs, please notify us at [email protected] so that appropriate arrangements can be made.CRU does not reimburse any costs/expenses incurred by the candidate during any part of the interview process. The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website (https://www.cru.ie/wp-content/uploads/2018/05/GDPR-Recruitment-Data-Privacy-Notice-May-2018.pdf), or alternatively you can contact [email protected] who will arrange for this to be sent directly to you.

Experienced at optimising the Customer Journey Strong background in User Experience Analysing online sales data and website performance metricsGenerating actionable insights to improve ecommerce strategiesCollaborating with the marketing team to drive online traffic and conversionsMonitoring and optimising customer journey on the websiteProducing regular reports on ecommerce performanceIdentifying new digital marketing trends and opportunitiesWorking with cross-functional teams to implement ecommerce initiativesEnsuring the company's online presence aligns with brand guidelinesA successful Ecommerce Analyst should have:Comes from a User Experience background Has a proven track record of increasing revenue for a sizeable Ecommerce businessAbility to translate complex data into actionable insightsStrong communication and teamwork skills

Key Responsibilities:Lead the Commercial MI/Analytics Transformation Programmes:Analyse and define root causes of business issues, shaping business objectives and scope for transformative changes.Collaborate with stakeholders to elicit, develop, and document requirements, ensuring thorough communication and documentation.Work closely with User Experience and Information Architects to define customer journeys and develop wireframes and prototypes.Serve as the customer's proxy, supporting delivery teams throughout the project lifecycle.Ensure that all functional and non-functional requirements are properly implemented and meet business objectives.Drive the creation of best practices and contribute to the development of our business analysis framework.Essential Skills and Experience:Proven experience in business transformation, ideally in healthcare or related sectors.Extensive knowledge of customer journey mapping, product catalogue management, order management, and business data analysis.Experience in leading analytics transformation programmes in large complex project environments.Lean Implementation experience in MI/BI Transformation ProgrammesA strong technical background in MI/BI tools to effectively oversee internal and partner deliveries, ensuring they meet business requirements and to challenge them when necessary.Experience in developing BA practices, indicating a need for a candidate who can contribute to or enhance the organisation's business analysis framework.Strong background in digital transformation and technical cloud-based platforms.Proficiency in Agile and Waterfall methodologies, experienced with sprint planning, use cases, user stories, and acceptance criteria.Experience of project management techniques including stakeholder management and engagement, negotiating deadlines, identifying and reporting of cross domain risks and issuesSolid command of Microsoft Office suite including (SharePoint, Excel, Word, Outlook, and PowerPoint) and adept at video conferencing.Experienced in working with JIRA to create, organise, and manage user stories or requirementsQualifications:Bachelor's Degree required; BCS ISEB Business Analysis certification, IIBA CBAP, or equivalent.Familiarity with BPMN, UML, Entity Relationship Modelling, and other business analysis tools.Desirable Attributes:Experience in financial or logistics operations within the healthcare sector.Knowledge of Lean Six Sigma, data science, and data analytics.Understanding of current market trends, regulations, and policies in logistics and eCommerce.Oracle Fusion / Cognos /