Overview of salaries statistics of the profession "Test Data Analyst in UK"

Overview UBW ERP (Agresso) Systems Administrator/FINANCE SYSTEMS ADMINISTRATOR WANTED BY GLOBAL LEISURE BRAND TO LOOK AFTER THEIR AGRESSO SYSTEM. My Client is on of the UK’s (and Europe’s) leading hospitality/retail/leisure brands , with a very strong financial performance over the last few years enabling a forthcoming period of sustained re-investment. This head office role is key in supporting the delivery of Group finance systems solutions for the global business. The core function of the role will be, predominately, to manage and maintain the UBW ERP system across all territories working closely with the Group Finance Systems Manager. You must have Agresso experience , Cognos would be useful, as would multi-currency experience , but if you do not have this they would be willing to train you. Key accountabilities Provide 1st, 2nd & 3rd line support for UBW Provide support for Horizon & Cognos Review and action all request logged on JIRA (ticket logging system). Maintain master file data in all applications above Troubleshoot, and resolve system issues as required Monthly revaluation of the actuals, budget & forecast Support the development and automation of UBW reporting from Excelerator and/or browsers Streamline and customise finance workflows and processes. Support end user training requirements Provide support on other finance projects when required Provide support on future implementations when required, test and document patches/ bug fixes before they are deployed to the live environment Update user manuals / guides Run adhoc report requests Perform other duties and responsibilities as requested or required. THE PERSON Technical Knowledge & Experience Essential: Previous experience in Finance Systems (2-4 years) Strong experience of UBW ERP financials (UBW modules in use are Financials (AP, AR, General ledger, Fixed assets and making tax digital), Logistics (Purchase orders & sales orders) and UNIT4 Excelerator Working in a multi-currency environment(desirable) Strong Excelerator skills Strong workflow skills Attention to detail Able to demonstrate a solutions focused mind set 3rd line support experience If this opportunity is right for you , please submit your cv via the link below – or call Ian Gerstein on 01628 600781 for more information. Mandeville is acting as an Employment Agency in relation to this vacancy. How to Apply If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

Within JCDecaux UK the role of Service Desk Analyst (SDAN) provides both 1st and 2nd line hardware and software customer focused support to end users at all levels of the organisation. The position sits within the Service Desk team, part of the Service Delivery function and, reports to the Service Desk Team Leader (SDTL). What you'll be doing... Purpose & Impact Within JCDecaux UK the role of Service Desk Analyst (SDAN) provides both 1st and 2nd line hardware and software customer focused support to end users at all levels of the organisation. The position sits within the Service Desk team, part of the Service Delivery function and, reports to the Service Desk Team Leader (SDTL). JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of SDAN is crucial to both the department and wider company’s success. Impact Capabilities Technical Understanding and experience of using the following technologies: Client Operating systems (Windows 10, Mac OSX, etc) Server Operating system (Windows Server 2008, 2012, 2016 & 2019) Application deployment, configuration and support Mobile device management (Meraki, Mobile Iron, etc) Helpdesk systems (JitBit, Zendesk, etc) End user desktop equipment (desktop PCs, laptops and accessories) Microsoft Office applications (Office365) Printer and multifunction device management Active Directory for user management Telephony Platforms (ShoreTel, Mitel, Cisco, etc) Scripting (Powershell, etc) Personal Ability to listen, adapt and make suggestions Excellent customer service skills Languages: Fluency in English, French desirable Highly motivated and service orientated Strong organisational skills and attention to detail Strong communication skills (written and oral) Excellent analysis, testing and troubleshooting skills Ability to rapidly identify faults and resolve issues Qualifications Educated in an IT related field or strong breadth and depth of relevant industry experience in a technical support position Microsoft MTA/MCSA (desired but not essential) Working towards CMNO, CCNA or equivalent A little bit about you... Excellent analysis, testing and troubleshooting skills Ability to rapidly identify faults and resolve issues A little bit more about us... We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers’ problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It’s really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity, We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. About our recruitment process…. 1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family. 2. You send in your application to let us know you’re interested. 3. We see your application, get excited, and give you a call. 4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other. 5. You’ll begin your journey with us, were excited to support and develop you throughout you career.

Role Purpose To ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Technology Help Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level. Main Responsibilities Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, supporting video conference equipment and software, and configuring applications Own and drive issues to resolution including escalation to specialized resources within the broader IT organization. Remain engaged on issues until resolution Provide technical support for client facilities such as video conferencing and in-room systems, along with audio conferencing services Participate in improvements as they relate to the on-site IT environment Serve as an advocate for the organization's information security management system. Assist customers to work efficiently within the ISMS framework Test fixes to ensure problems have been adequately resolved Perform post-resolution follow-ups to customer requests Evaluate documented resolutions and analyze trends for ways to prevent future problems Field incoming requests from customers via both telephone, mail, or instant messaging applications in a courteous manner Build rapport with customers Perform preventative maintenance, including checking and cleaning workstations, printers, and peripherals Prioritise and escalate problems (when required) Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Apply diagnostic utilities to aid in troubleshooting Access software updates, drivers, knowledge bases, and frequently asked questions about resources on the Internet to aid in problem resolution Understand the essential responsibilities of the position and works continuously to build and improve the skills necessary to be proficient in the role Support, operate, and maintain AV equipment for live meetings and events Provide support and demonstrate expert knowledge of the online webinar tools and applications Act as a backup trainer when requested Travel Requirements This role does not typically have travel requirements however may have occasional travel to provide temporary support to other offices as required. About The Team Function The Firm's Technology function is responsible for designing, developing, and maintaining the Firm's global technology infrastructure, including architecture, hardware, software, computer networking, communications, and data management. The function works closely with lawyers, clients, and PBS functions to ensure our technology offering is best-in-class and forward-thinking, allowing the Firm to provide its clients with cutting-edge, innovative legal and business advice via up-to-date technology products and solutions. This role will report to the Supervisor/Manager On-site IT Support, or Manager, IT Service Delivery. The key relationships of this role are with all attorneys/staff members. About The Candidate Technical skills, qualifications, and experience Strong Experience in the field of computer science, information sciences, or related field Microsoft MCP desired or other appropriate certification Strong knowledge of computer hardware with a focus on workstations and laptops Experience with Microsoft Windows 10 Significant application support experience with Microsoft Office 2016 or higher Proven track record of working under Service Level Agreements and a Service Desk framework, along with responding to and managing and resolving support desk tickets Experience working in a team-oriented, collaborative environment In cases where support needs to be provided in languages other than English, proficiency in English is also required Flexibility to work on projects and tasks outside of business hours and on weekends to ensure minimal disruption to the business will be necessary from time to time Personal qualities These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location. Know how Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distills a range of possibilities by thinking in a considered, prudent manner Has the capacity to take on new ideas and develop knowledge and think holistically about business and address media, analyst, employee, and client audiences Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis Dedication Driven by a strong personal sense of integrity and upholds exemplary quality standards Prepares thoroughly, takes responsibility, uses initiative and is self reliant to ensure work progresses to the fullest extent possible Hardworking and diligent with a keen understanding of client demands Demonstrates composure when dealing with difficult situations Personal Impact Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, e.g. networks Leverages direct reports to facilitate increased collaboration across the organization Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale Creates a positive impression at all times; develops relationships through collaboration and reciprocity Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise Invests in, nurtures, and builds a network of productive relationships Humanity Respectful to others, regardless of their position, and earns the respect of others by being transparent Has care and concern for others and a genuine interest in others as people Treats delicate or confidential issues with grace and discretion. Why Join Us? Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world's most dynamic and successful business organisations through our 13,200 people in 74 offices in 45 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way. In London you will be part of a 1,000 person office, which is also our largest office globally. Originally opened in 1961, Baker McKenzie London is well established in the UK as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work, pride and experience of being part of a leading law firm but in a local office environment that is hardworking, friendly and supportive. The strength of the firm and our culture is evidenced by a number of recent awards, including: Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law Firm Brand Index, 2010- 2022 - ranked 1st The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd Thomson Reuters ranked the Firm No. 1 for cross-border deals for the last 12 years. More than 70% of our deals are cross-border. For the 14th consecutive year, the Firm was ranked first for deals with emerging market involvement, by both number of announced and completed deals. Law360 ranked the Firm as one of the 400 Largest US Law Firms in in its annual survey in 2020. Identified as one of the Hall of Fame for best law firms for women by Working Mother magazine, 2011-2021. Received a a Gold Award in Stonewall's Global Workplace Equality Index of Top Global Employers for LGBTQ+ Inclusion. Ranked as one of the Top 20 Employers in the 2023 Social Mobility Employer Index. Received Double Certification for earning top marks in the 2022 Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation. Winner of the Europe Mentorship Programme - International Firm award in the Euromoney Women in Business Law Europe Awards 2021 Winner of the Gender Diversity International Firm, Talent Management International Firm, and Work-Life Balance International Firm awards in the Euromoney Women in Business Law Asia Awards 2021 Have a look at our YouTube channel to find out more about us! To Apply Please click on the Apply icon to start the online application process for this role. We will then be in touch with you once we have reviewed your application. For more information about this position or to discuss any adjustments you may require during the process please contact in confidence, Vanessa Renforth, Recruitment Manager, on +442070725731 or [email protected] Please review our Applicant Privacy Notice here NO AGENCIES PLEASE Please note Baker McKenzie does not accept unsolicited CVs. Please click here for details of our Agency Policy and commitment to sourcing directly. Commitment to Inclusion, Diversity & Equity As the first truly global law firm, diversity and inclusion are foundational to our culture and strategic vision. We are a Firm of individuals from across the globe with different backgrounds, ideas, and points of view who collegially work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources, including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, parental status, education, social background and life experience of our people. Our global strategy is focused on our people, our culture, our clients and the communities where we operate. In 2019 we enacted ambitious new targets related to gender, racial and ethnic diversity at the Firm. These targets are viewed as a floor, not a ceiling, to advancing underrepresented groups, and they are backed by a variety of strategic initiatives aimed at achieving our goals. Our strategic vision is supported in London by six active employee led networks which champion diversity, lead on a number of internal campaigns and deliver a range of activity to celebrate differences in identity, inclusion, and key dates throughout the year including: LGBT+ History Month, International Women's Day, International Trans Day of Visibility, Mental Health Awareness Week, Pride, Black History Month, Social Mobility Week, International Day of Disabled Persons and many more! Baker McKenzie London has been accredited by Disability Confident, joining over 18,000 organisations that have signed up to help change behaviours and cultures in businesses, networks and communities and reap the benefits of inclusive recruitment practices.

Do you want to be at the forefront of sustainability in combatting the traditional short life cycles of network hardware equipment? We are seeking to appoint a Knowledge Transfer Partnership (KTP) associate for a collaborative project between the University of East London and Cistor Ltd. KTP funding has been agreed for pivotal research to build a true picture of the use phase impact, embodied impact, and reliability analysis of new networking hardware equipment v’s remanufactured. If you have a bachelor's degree in computer science, enjoy developing mathematical models and tools for complex IT operations and want to play a pivotal part in driving forward a more circular approach to IT that uses what we have for longer - this role will suit you! It’s a great chance to be on the frontline of IT to protect natural resources, prevent carbon emissions and e-waste through the provision of data to make better choices. The project presents a fantastic opportunity to research, develop, design, build, and test the tool that provides intelligence on hybrid new v’s refurbished system design. Who you’ll be working with The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Cistor (Headquartered in Poynton, UK) is a leading digital technology solutions provider and have been helping businesses maximise their technology investments since 2009. Part of a sustainable IT Group that is not just for profit, but for good. We are proud that every day we are reducing the impact of IT on climate change, scarce resources, and e-waste, contributing to a healthier planet. Our companies serve some of the largest organisations in the world with generation defining technology. We believe that together we will accelerate the adoption of sustainable technology through innovative solutions. You will be working with world leading academic and industry experts on digital infrastructure and energy efficiency, with a specialism in sustainable ICT infrastructure. The post holder will be based at Cistor Ltd, Lexicon House, Third Avenue, Poynton, Cheshire, SK12 1YL, UK. What we’re looking for The ideal candidate will have the ability to work to deadlines, provide solutions to challenging requirements, and look forward to working with the state-of-the-art technologies that the project requires. You will have an awareness of computer networking technology and have software development experience. Having experience or understanding of agile product development, mathematical skills, and critical thinking skills will be an advantage. You will have good interpersonal skills with the ability to communicate effectively both verbally and in writing with a variety of stakeholders. You should be able to demonstrate experience in being able to plan and prioritise workload and contribute to a multi-disciplinary team. You will work for 12 months in this InnovateUK funded project with a salary scale between £36,388 - £38,022 per annum depending on skills and experience. There is also an additional budget for travel to relevant conferences and events and you can undertake the existing skill development training offered by the University of East London. For informal enquiries about the post, please contact Prof Rabih Bashroush at [email protected] or Dr Umaima Haider at [email protected]

2nd Line Support Engineer - Sutton ColdfieldProvide second level technical support to users, resolving issues and escalating where necessary.Monitor and maintain computer systems and networks.Perform troubleshooting to diagnose and resolve problems.Test and evaluate new technology.Ensure IT systems and software are kept up to date.Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk.Ensure Service Desk tickets are resolved within target SLA and all Service Desk processes are followed.Provide remote and desk-side support to end users.Support both business and IT projects.Assist in ensuring IT systems and processes are secure and aligned with best practice.2nd Line Support Engineer - Sutton ColdfieldA successful 2nd Line Support should have:A degree or equivalent qualification in a relevant field such as Computer Science or Information Technology.Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience.Working knowledge of Active Directory Users and Computers and of Azure, AD / Entra ID, security and Licence administration of Office 365 stack: Exchange, SharePoint, OneDrive and Teams.Able to deploy and configure desktop OS and Office Software.Networking knowledge, TCP/IP, Wi-Fi, switches and patching.Strong problem-solving skills and a logical mind.Knowledge of network management and data backup/recovery.Familiarity with various operating systems and platforms.Attention to detail and high levels of accuracy.

Your main objectives is to support the board and senior leadership team in ensuring the charity continues to deliver high-quality, safe, effective and financially sustainable services now and in the longer-term;Under the guidance of the Head of Risk, Audit & Governance, and in collaboration with key stakeholders across the organisation, coordinate and manage the implementation and ongoing development of the charity's risk management framework; risk policies, risk appetite statement; "risk universe" and board assurance framework / assurance map;Undertake deep dive risk assessments and provide assurance over the effectiveness of internal controls from time to time as required by Audit & Risk Committee;Undertake a quarterly review of key financial controls and report findings to the Finance, Fundraising & General Purposes Committee and Audit & Risk Committee;Monitor and report on the implementation of agreed management actions designed to strengthen risk mitigation strategies / close compliance gaps and provide assurance on these to SLT and trustees.Prepare the risk update for SLT, the board and each of its committees including risk heat maps and key risk indicators for the charity's principal risks.Establish effective working relationships with other second line risk, quality and compliance functions and periodically monitor the effectiveness of their activities.Liaise with SLT directors to ensure departmental risk registers are in place and appropriately maintained.Facilitate risk workshops and provide online training on Charity risk management policy and procedures. Meet regularly with risk owners to review risk responses and progress with actions. Ensure there is an effective process of escalation of significant risks to SLT and trustees;Prepare the annual review of the effectiveness of internal control and reporting on the principal risks for inclusion in the annual report and accounts;Take the lead on business continuity planning, working with the Risk & Assurance Analyst:Develop and implement the Business Continuity Management (BCM) framework and annual programme of work and advise on compliance with contractual requirements (in particular the NHS standard contract)Work in close partnership with Head of IT to ensure the IT Disaster Recovery Policy and Procedures are kept up to date and regularly testedProvide advice and guidance on BCM issues including the co-ordination, development, implementation and review of BIAs, BC plans, processes and procedures.Provide accessible reference data digitally and in hard copy as necessary for all staffMeet with Business Continuity Leads to establish routine and structure as well as the review of Business Impact Analysis and plans on an annual basis or when necessaryCreate awareness of the importance of crisis management and business continuity planning through communication and the provision of training and facilitation of role-based scenario walk-through exercises.Audit compliance with crisis management and business continuity plansAdvanced knowledge and practical experience of the discipline of enterprise risk management at a senior levelQualified accountant or internal auditorSignificant experience in risk management, governance, internal audit or compliance roles in a large organisationBroad financial, commercial and operational experience gained in the public, private or third sectorExperience gained in a charity, health or education setting and an understanding of the corresponding regulatory and compliance requirementsExcellent collaboration, oral and written communication, influencing and interpersonal skillsComfortable engaging with stakeholders at all levels of the organisationFlexible and 'can do' attitude to competing commitments in workload.Highly motivated and reliable.Ability to cope working in a demanding environmentCommitment to maintaining personal wellbeing and the wellbeing of colleagues.