Overview of salaries statistics of the profession "Marketing Data Analyst in UK"

Speculative application  Skills: Acne, Actinic Keratosis, Acute Myelogenous Leukemia (AML), AIDS, Allergic Rhinitis, Allergy, Alzheimer's, Anaesthetics, Antibiotics, Anti-infectives, Anxiety, arrhythmia, Asthma, Autoimmune diseases, Autoimmune Disorder, Bacterial Vaginosis, Breast Cancer, Cardiology, Cardiovascular, chemotherapy, Chronic Lymphocytic Leukaemia, Chronic Myeloid Leukemia, Chronic Obstructive Pulmonary Disease, Clinical Pathology, CLL, Congestive Heart Failure, COPD, Cosmetics, Cystic Fibrosis, Dementia, Dentistry, Depression, Dermatology, Diabetes, Diagnostics, Dietetics, Endocrine, Endocrinology, Epilepsy, Family Medicine, Fibromyalgia, Gastroenterology, gastrointestinal, Genetic Diseases, GI, Glioblastoma Multiforme (GBM), Gynaecologic, Gynaecology, Gynecology, Haematology, Haemophilia, Heart Disease, Hematology, Hemopure Anemia, Hepatitis, Hepatology, HIV, Hodgkin's disease, Hypertension, IBD, Immunogenicity, Immunopharmacology, Infections, Infectious Diseases, Influenza, Internal Medicine, Joint Replacement, Lymphoma, Mantle Cell Lymphoma, Melanoma, Menopause, Metabolic, Migraine, Multiple Sclerosis, Musculoskeletal, Myelodysplastic Syndrome, Neonatology, Nephrology, Neurodegenerative disorders, Neurology, Neuroscience, NEUROSURGERY, non small cell lung cancer, Non-Hodgkin Lymphoma, nutraceuticals, Nutrition, OA, Obstetrics, Oncology, Ophthalmology, Oral Health, Orphan Diseases, Orphan drug, Orthobiologic Bone graft, Orthopedic Surgery, Orthopedics, Osteoarthritis, Otitis Externa, Otolaryngology, Ovarian Cancer, Paediatric, Pain, Painful Diabetic Neuropathy, Parkinson’s Disease, Physiology, Podiatry, Post-Menopausal Osteoporosis, Primary Immune Deficiency, Primary Sjogren’s Syndrome, Prostate cancer, Prostatic hyperplasia, Psychiatry, Psychology, Pulmonary, Pulmonology, RA, Rare Disease, Respiratory, retinopathy, Rheumatoid Arthritis, Rheumatology, Rhinitis, Rosacea, Schizophrenia, Seasonal Allergic Rhinitis, Severe Hemophilia, Skin Melanoma, Sleep Disorder, Sleep Medicine, Small Lymphocytic Lymphoma, Small Molecule, Smoking Cessation, Solid Tumors, surgery, Systemic Lupus Erythematosus, Systemic Sclerosis, Tissue Ablation, Transplant, Trauma, Traumatology, Type 2 Diabetes Mellitus, Urology, Vaccine, Vaccines, Vascular Diseases, Weight Loss, Women’s Health, Administrative Assistant, Agile Project Manager, Artwork Coordinator, Associate Director Clinical Operations, Associate Project Manager, Auditor, Biomedical Engineer, Biometrics Manager, Biosample Operations Manager, Biostatistician, Biostatistics Associate Director, Brand Team Lead, Business Administration Associate, Business Administration Manager, Business Analyst, Business Development Associate, Business Development Director, Business Development Manager, CEO, Change Manager, Chemical Project Manager, Chemist, Chemistry, Manufacturing & Control Lead (CMC), Chief Financial Officer, Chief Operating Officer, Chief Technical Officer, Clinical Data Associate, Clinical Data Manager, Clinical Data Specialist, Clinical Development Manager, Clinical Engineer, Clinical Lead, Clinical Operations Director, Clinical Operations Manager, Clinical Pharmacologist, Clinical Programmer, Clinical Project Manager, Clinical Research Associate, Clinical Research Director, Clinical Research Manager, Clinical Research Physician, Clinical Research Specialist, Clinical Study Coordinator, Clinical Study Manager, Clinical Supply Coordinator, Clinical Supply Manager, Clinical Trial Assistant, Clinical Trial Educator, Clinical Trial Manager, Clinical Trial Specialist, CMC Manager, Commercial Manager, Communication Manager, Compliance Associate, Compliance Manager, Computer System Validation Specialist, Contract Associate, Contracts Manager, Country Manager, Customer Service Associate, Data Analyst, Data Analytics Assistant, Data Engineer, Data Management Associate Director, Data Management, Manager, Database Programmer_Designer, Demand Planner, Demand Manager, Developer, Diagnostic Specialist, Director of Contracts & Licensing, Dispensary Assistant, Document Specialist, Drug Safety Associate, Drug Safety Director, Drug Safety Manager, Early Access Project Manager, EHS associate, Electronic Data Capture Manager, Electrophysiologist, Employer Engagement Manager, Engineer (out of industry), Epidemiologist, Exploratory Project Manager, Feasibility Manager, Freelance, FSP Clinical Manager, Global Clinical Data Manager, Graduate, Head of Clinical Data Management, Head of Clinical Operations, Head of Risk Management, Health Economist, Health Information Associate, Healthcare Compliance Manager, HR Associate, HR Manager, Imaging Operations Lead, Inhouse Clinical Research Associate, Intern, Investigator, IT Project Manager, Junior Clinical Data Manager, Junior Clinical Research Associate, Junior Pharmacovigilance officer, Junior SAS Programmer, KOL, Laboratory Assistant, Laboratory Manager, Legal Advisor, Licensing Coordinator, Logistics Associate, Logistics Manager, Logistics Supervisor, Manufacturing Manager, Manuscript Editor, Market Access Manager, Market Access Specialist, Market Insights Specialist, Market Research Associate, Marketing Associate, Material Coordinator, Medical Advisor, Medical Assistant, Medical Devices Project Manager, Medical Director, Medical Information Assistant, Medical Information Associate, Medical Information Manager, Medical Manager, Medical Monitor, medical publisher, Medical Representative, Medical Research Associate, Medical Reviewer, Medical Science Liaison, Medical Technologist, Medical Writer, Medico-economic affairs, Meeting Coordinator, MHRA Pharmacovigilance Inspector, Microbiologist, Occupational Therapist, Office Manager, Ophthalmologist, Packaging Associate, Packaging Coordinator, Patient Recruitment Coordinator, Payroll Specialist, Pharmaceutical Physician, Pharmacist, Pharmacokineticist, Pharmacology Director, Pharmacovigilance Manager, Pharmacovigilance Officer, Physiotherapist, Planning analyst, Policy Officer, Post Doctoral Researcher, Preclinical Project Manager, Principal Biostatistician, Principal Scientist, Privacy Officer, Product manager, Production Manager, Production Specialist, Program Development Manager, Programmer Analyst, Programming Associate Director, Project Assistant, Project Manager (other industry), Proposal Developer, Psychiatrist, Psychologist, Publications Manager, QPPV, Qualified Person, Quality Assurance Assistant, Quality Assurance Complaint Specialist, Quality Assurance Director, Quality Assurance Manager, Quality Assurance Specialist, Quality Control Associate, Quality Control Manager, Quality Control Specialist, Quality Engineer, Quality Manager, Quality Specialist, R&D Manager, R&D Project Manager, Record Specialist, Recruitment & Screening Co-ordinator, Registration Specialist, Regulatory Affairs Administrator, Regulatory Affairs Associate, Regulatory Affairs Director, Regulatory Affairs Manager, Regulatory Affairs VP, Regulatory Documentation Scientist, Regulatory Information Specialist, Regulatory labelling specialist, Regulatory Program Manager, Regulatory Site Activation Manager, Remote Site Monitor, Senior, Research Coordinator, Research Funding Manager, Research Team Manager, Resources Manager, Respiratory Physiotherapist, Sales Manager, Sales Rep, Sample Manager, SAS Programmer, Scientific Advisor, Scientific Affairs Associate, Scientist, Senior Associate Supply Chain (GMP), Senior Biostatistician, Senior Clinical Lead, Senior Clinical Research Associate, Senior Clinical Supply Chain Associate, Senior Clinical Team Manager, Senior Clinical Trial Manager, Senior Epidemiologist, Senior Medical Affairs Officer, Senior Nutrition Scientist, Senior Regulatory Affairs Manager, Senior Scientist, Site Engagement Manager, Site Visit Report Reviewer, SOFTWARE DEVELOPER, Software Engineer, Start Up Director, Start-up Manager, Start-Up Specialist, Strategy Lead, Study Authorisation Associate, Study Delivery Operational Specialist, Submissions Manager, Supply Chain Coordinator, Supply Chain Manager, Supply Chain Planner, Surgical Technician, Systems Administrator, Technical Project Leader, Technical Services Specialist, Training Associate, Training Manager, Translator, Validation Engineer, Vendor Manager, Veterinary Nurse, Warehouse Associate, Warehousing & Distribution Leader, BSc, CQA, GMC, MBA, MBChB, MD, MPhil, MRCPsych, MSc, No CRA Certificate, PGDip, Ph.D Statistics, Pharm D, PhD, PRINCE2, Registered Nurse, SAP, Six Sigma, SolTRAQs, Veterinary, 3PL, ADaM, Administration, Adverse Event management, Advocacy plans, Agile, AKTA, Analytical SEC, Animal Health, APICS, Applicant Tracking System Management, APS, ARISg, auditing, Batch release, Batch Review, BHV, Bioequivalence, Bioinformatics, Biologic, Biomarkers, biometrics, Biosamples, Biosimilars, Biostatistics, Biotech, Black Belt, Business Development, C++, Candidate Attraction, CAPA, CDISC, Cell Biology, Cell stem-based therapy, CER, Chemstations, Client communication, Clinical, Clinical Affairs, Clinical Data Management, Clinical Programming, Clinical Research Organisation, Clinical Trial Applications, clinical trials, close out visits, CMC, CMO, Commercialisation, Compassionate Use, Competent Authorities, Computer Systems Validation, Contract, CPIM, CRF Design, CRO, CSR, Data Analysis, data entry, Data Science, Data Warehouse, database design, Datalabs, DHPC, Distribution, Distribution Planning, DMC, Document Management, Downstream, Drug destruction, Drug Development, Drug Safety, DSUR, E2E, Early Access, Early Phase, EC Submissions, ECG, eCRF, EDC, electronic data capture, ELISA, Epidemiology, ePRO, ERP, eTMF, e-TMF, EU Legislation, Eudravigilance, European Federation of Pharmaceutical Industries, Export Management, FDA Audits, Feasibility, Finance, Forecast, FPLC, GCP, GDP, Gene Therapy, Global, Global Regulatory Affairs, GLP, GMP, Government Affairs, GS1 standards, Health Economics, Healthcare, Healthcare Compliance, Healthy Volunteers, Home-based, HPLC, IATA, ICF, ICH-GCP, Imaging, Immunology, IMP, IMPACT, IMPD, Import Management, IND, InForm, Informatics, International, Interviewing, Inventory Management, Investigator Payments, in-vitro, in-vivo, IRB Submissions, IRT, ISO 13485, ISO 13485:2003, ISO 14971, ISO 9001, ISO13485, IVRS, Java, Lab, Labelling, Laboratory, LEAN, Line Management, Logistics, MA-CC, Manufacturing, MAPP, Market Access, Market Insights, Market Intelligence, Market Research, Marketing, Marketing authorizations, Materiovigilance, MedDRA, Medical Affairs, Medical Communication, Medical Devices, Medical Information, Medical Writing, Medidata Rave, Monitoring, Monitoring Visit, MS Office, MS Project, My Trials, NMR, Office-based, Oracle, Outcomes Research, Outsourcing, Packaging, Paediatrics, Patient Outcomes, Permanent, PET scans, Pharma, Pharmaceutical, Pharmacodynamics, Pharmacoeconomics, Pharmacoepidemiology, Pharmacokinetic, Pharmacokinetics, Pharmacology, Pharmacovigilance, Pharmacy, Phase I, pipetting, PMP, Policy, Post Marketing, Postdoctoral research, Post-marketing, Preclinical, Pricing & Reimbursement, Pricing and Reimbursement, PROC, Process Excellence, Procurement, Product Management, Project Leadership, Project Management, PromoMats, Protein Characterisation, protocol development, Protocol writing, PSURs, Public Affairs, publishing, Purchasing, QP, Qualification Visit, Quality Assurance, Quality Control, Quality Management, Quality Management System, Radiology, Randomisation, Randomization, Rave, Reactovigilance, Real World Evidence, Recruitment, Regional Monitoring, Regulatory, Regulatory Operations, Regulatory submissions, Regulatory Systems Management, remote monitoring, RFI, Risk Management, risk-based monitoring, RMA, RMP, SAE, SAE reporting, Sales Inventory, Sample size estimation, Samples, SAS, Scrum, SDS-PAGE, SDTM, Serialisation, Shipments, shipping, Simoa, Site contracts, Site Engagement, site payments, SOX, SPC- CCDS, Spectroscopy, S-Plus, SPSS, SQL, Start-up activities, statistical analysis, Statistics, Study Management, Study Medication Labelling, Sunshine Act, Supplier Qualification, Supply Chain Distribution, Supply Chain Management, Supply Chain Planning, Supply Planning, SUSAR, SUSARs, TMF, Toxicogenomics, Toxicology, Trackwise, Training, Transport Management, Unicorn Purification System, UPLC, Upstream, UV-Vis Spectroscopy, validation, Veeva, Vendor Management, Venipuncture, VISIO, Western Blot, ZINC, Bratislava, Slovakia, Afrikaans, Argentinian, Armenian, Belgian, Bosnian, Bulgarian, Cambodia, Cantonese, Catalonian, Chinese, Croatian, Czech, Danish, Dutch, English, Flemish, French, Greek, Gujarati, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malayalam, Mandarin, Montenegrin, Norwegian, Persian, Punjabi, Romanian, Russian, Serbian, Slovak, Slovene, Slovenian, Spanish, Swedish, Thai, Turkish, UkrainianLocation: GloballyShare: 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Key responsibilities of the CRM Marketing Lead:Develop and implement effective CRM strategies to drive customer engagement and retention..Monitor and analyse CRM data to improve marketing effectiveness.Devise and run tests to increase open/view rates, clicks, and conversions and deliver key business metrics.Monitor and analyse channel metrics, Google Analytics, and SEO insights to improve performance and onward journeys.Ensure compliance with data protection and privacy regulations.Manage CRM budget and report on ROI.Stay updated with the latest CRM trends and technologies.The ideal CRM Marketing Lead should have:Experience managing and optimising multichannel digital campaigns.Strong skills in utilising marketing automation tools and CRM platforms, with a particular emphasis on Salesforce Marketing Cloud and Campaign Monitor.Ideally you will have experience within a B2C organisation.Strong analytical skills and data-driven thinking.Excellent communication and leadership skills.

Description ABOUT CDW CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. CDW prides itself on being ‘People Who Get IT’ and ‘People who get People’. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape. JOB SUMMARY Investigate and, where possible, the resolution of incidents affecting the supported platforms either as a result of detection by the remote monitoring toolset or upon notification of a fault through the Service Desk ticket logging process. KEY RESPONSIBILITIES Respond to incidents logged in the Incident Management system and provide end users with a technical solution covering some of the below areas: Incident Diagnostics and Assistance Log Monitoring and Analysis Rule base Auditing and Advisory Device Software Upgrades, Patches, and Bug Fixes Configuration Backup / Restore Rule base and Network Configuration Change Management Provide assistance to Team members and Analysts as required. Maintain technical accreditations in line with catalogued services. Set up and complete scheduled tasks when required. Escalate and work with vendors when required. Escalate potential service issues initially with Team Leader/Service Desk Delivery Manager /Service Delivery Managers. Escalate potential problem issues with Problem and Incident Management. Recommend and deploy changes via the change management process when required. Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork. Provide assistance to Team members and Analysts as required. Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. Provide technical assistance to on-going projects and the transition of new customers when required. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. QUALIFICATIONS, SKILLS AND EXPERIENCE Essential knowledge in the following areas: Experience in a similar SLA-driven support role. Industry-recognised qualifications in relevant areas. Proven Customer service Skills. Industry recognised qualifications in relevant areas. Cisco CCNA required as a minimum. Desirable knowledge in the following areas: Fortinet Knowledge Cisco Knowledge (Wireless, SD-WAN, DNAC, ISE, ACI) preferably F5 Knowledge Checkpoint Knowledge Security Clearance (SC) advantageous Knowledge of ITIL change process ESSENTIAL ATTRIBUTES Good communication skills, verbal and written. Punctual and reliable Positive, enthusiastic and supportive individual Ability to take ownership of and progress incidents to resolution or to identify when escalation is necessary Ability to work under pressure Ability to work in a team and to support team members Communication and interpersonal skills include listening, building rapport, and establishing empathy whilst demonstrating awareness of internal and external issues calmly and politely. CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role. Each coworker has a responsibility to ask questions when they are unsure of CDW’s values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies. Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW’s commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management. Each coworker is required to comply with CDW’s policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so. Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data WHAT YOU CAN EXPECT FROM US: We are committed to an inclusive and diverse CDW. CDW is an equal opportunity employer. We do not discriminate based on race, colour, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any other status or characteristic protected by, state, or local laws.

An exciting new opportunity in our Capital Allowances Team to join as a Team Administrator on a Part Time basis. Role Overview : Based in both our West End Head Office and our City Office, the successful candidate would be required to provide full secretarial / admin support to the highly successful Capital Allowances team within the Savills Professional Services Division, as well as supporting the Head of Department. The ideal candidate should be used to working in a busy and fast paced environment, have excellent attention to detail and have a strong secretarial background, being organised and able to take initiative and build a rapport with both team members, colleagues within the wider business and clients. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. They should be looking to further develop their skills set and generally challenge themselves and be able to work with a team who spend time out of the office seeing clients and inspecting properties. They should also be able to demonstrate the importance of dealing with clients and providing excellent customer service to a large and varied client base across the UK. Team Overview : We have established a truly multi-disciplinary team, qualified in surveying, accountancy, tax and law. As a result, our team of specialists has built a reputation for providing the highest quality of service, covering the whole of the UK and Ireland from bases in our London and Manchester offices. The candidate will be reporting to the Head of Department and a team of 6 which consists of 1 Associate Director based in Manchester and 1 Director, 2 graduates and an Analyst also based in London. Key Responsibilities : Registering new jobs on Dynamics (training will be provided) Maintaining (and setting up) department schedules / records and filing systems Answering phones and dealing with enquiries or taking messages Typing correspondence, collating, printing and binding reports when required Adhoc diary management, booking travel arrangements and organising social events. Develop and maintain communication, both within your team and other teams Train new team members on admin matters (My HR, Dynamics, My Expenses) Ensure the team submits through My HR all leave requests, travel loans and other online forms. Ensure all holiday / sickness and other leave records are maintained for the team in My HR. Ensure all team members keep all personal details in My HR up to date Participate in and assist the head of team with the annual Performance Appraisal Process. Liaise with National team members on a regular (daily) basis Ask questions, interact and discuss the objectives and day to day work of your team. Provide assistance to team members wherever possible Archive back up files on a monthly basis after ensuring files are signed off and team members enter data to database / Google Earth. Data entry in dedicated Valuation software (training will be provide Comply with Savills Group IT Policy and Data Protection Act Finance Tasks : Assist HOD in preparation of monthly projects list ensuring high level of accuracy Raising monthly invoices / credit notes in a timely fashion based on the projects list Weekly housekeeping reports on debtors and disbursements to include writing off disbursements where required and monitoring / chasing debtors on a regular basis. Maintain fee spreadsheets and reconciliation to Accounts systems Inputting expenses on My Expenses (training will be provided) for the team as required. Marketing tasks Support team with pitch / presentation requirements and marketing initiatives Handle administrative duties relating to annual newsletters, mailouts and seminar programmes. Work with HOD on existing client relationship management for 700 clients plus Work with HOD on wider client opportunities within the Savills UK business (CRR Initiative). Key Skills : Previous experience in a Team Secretarial / Administration role within a busy property related professional services environment. Property experience would be advantageous Advanced knowledge of all Microsoft Office packages i.e. Excel, Word, PowerPoint, Outlook (essential). Previous use and knowledge of Dynamics to an advanced level (preferred, training will be provided) An understanding of HR systems, preferably My HR Proactive organisation, co-ordination and prioritising skills, with an eye for detail Ability to take responsibility for production of high quality and accurate work Excellent typing skills, with exceptional accuracy Professional and confident telephone manner, when dealing with clients and colleagues. Excellent verbal and written communication skills Excellent time management skills Ability to multitask and to work accurately and effectively under pressure Understanding the principles and practice of client care Exercise confidentiality and discretion at all times Ability to work in a team and appreciate team dynamics, whilst also work on their own and use their own initiative. Network and build rapport with the wider internal Admin Rep Community Genuine desire to work for a small team within a large corporate environment Enthusiasm and commitment to provide exceptional support Apply Now Savills employee offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. Support Services is a team dedicated to ensuring the optimal performance of Cerner Millennium applications through 24x7x365 proactive monitoring, management and quick problem resolution. The Support Services team stands ready to provide direct and continuous support for the day-to-day operational management of Cerner applications. As a Change Implementation Analyst (Customer Service Admin Support) in our Support Services team, you will be primarily responsible for following configuration work plans to configure solution functionality and components in production and non-production environments. You will gather requirements and determine scope of work to estimate delivery effort and delivery timeframes and apply change management processes throughout service request life cycle. In this role you will troubleshoot and validate configurations to ensure successful implementation in client domains and communicate effectively to clients and internal stakeholders. Change Implementation Analysts evaluate the impact of changes within the client environments and, with support, make recommendations in accordance with Cerner standards. You will also identify potential integration points and cross-solution builds. What we’ll offer A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. Support Services is a team dedicated to ensuring the optimal performance of Cerner Millennium applications through 24x7x365 proactive monitoring, management and quick problem resolution. The Support Services team stands ready to provide direct and continuous support for the day-to-day operational management of Cerner applications. As a Change Implementation Analyst (Customer Service Admin Support) in our Support Services team, you will be primarily responsible for following configuration work plans to configure solution functionality and components in production and non-production environments. You will gather requirements and determine scope of work to estimate delivery effort and delivery timeframes and apply change management processes throughout service request life cycle. In this role you will troubleshoot and validate configurations to ensure successful implementation in client domains and communicate effectively to clients and internal stakeholders. Change Implementation Analysts evaluate the impact of changes within the client environments and, with support, make recommendations in accordance with Cerner standards. You will also identify potential integration points and cross-solution builds. What we’ll offer A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed

 Analyst (Multiple Positions) – Customer Policy and ProtectionThe deadline for applications is Monday, 29th April 2024, 12pm (to be received not later than 12 pm). The CRU is now seeking high achieving individuals to join the Customer Protection and Policy Division and play their role in the future of the Ireland's retail energy market. This is an exciting area to work in as the CRU develops and implements new policy to ensure that retail markets evolve in line with new technologies, that they support decarbonisation of our energy system while protecting the interests of customers.If you want to be part of a progressive and dynamic organisation, driving change and protecting the public interest in key areas of the Irish economy and society, we are the organisation for you.As an Analyst, the CRU will provide you with ongoing support and training and there will be ample opportunity for professional development allowing you to maximise your potential in shaping and implementing complex customer protection and regulatory policy.We are seeking candidates with experience in energy markets, climate change, sustainability, public policy, utilities and other relevant fields to fill posts in the areas outlined below.Role DescriptionAnalysts will be placed in teams in the Consumer Policy and Protection Division that are focussed on the future of retail energy markets and, active customers (those who wish to produce, consume and engage in the electricity market):Retail Markets: play a central role in regulating the Irish retail energy markets within which several suppliers operate, served by network operators. The team's focus is on ensuring that it develops retail energy policy in the best interests and protection, of consumers whilst taking account of Irish/EU Legislation and government policies, to support and empower consumers.Active Customers and Smart Metering: with new legislative requirements and advances in technology, retail energy markets are rapidly evolving. The team is focussed on developing new regulatory frameworks to support active customers and energy communities. Our work includes the implementation of the Clean Energy Package and supporting the decarbonisation of the electricity market.Reporting to a Manager, the successful candidates will be involved in varied roles working to tight deadlines in a dynamic environment.CRU Analyst roles typically include activities such as:• Preparing CRU consultation, decision papers, reports and making related presentations both internally and externally;• Working as a member of a team and on specific cross functional project teams as required;• Engaging with internal and external stakeholders in a constructive manner in order to further CRU objectives;• Engaging with NI, GB or EU counterparts on all-island or EU policy, markets or industry developments;• Developing knowledge and understanding of the Irish and international energy sectors, using that knowledge to feed into all areas of their work and essentially, the development of expertise in relation to retail markets;• Maintaining an awareness of policy developments and best practice within the energy industry and related industries both in Ireland and internationally;• Researching policy issues and identification of data / trends, using this to suggest policy courses of action for the CRU;• Analysing spreadsheets of energy and financial modelling;• Carrying out such other functions as may be required from time to time to fulfil the business objectives of the CRU and as appropriate to the grade. The above list is not exhaustive. While the successful candidate will be assigned to a particular team within the CRU, they will also be expected to contribute to the work of the wider Division/CRU as requirements dictate.The CandidateEssential Criteria:Candidates must have on or before the closing date for applications the following: 1. An NFQ Level 8 or higher qualification in economics, climate change, sustainability, law, engineering, science, business or other relevant discipline. 2. A minimum of 1 years' relevant experience working within an energy, safety, water, process industry, public policy, business/marketing or other related sector.   Desirable Criteria:1. Knowledge/experience of existing and developing policy frameworks in the regulated energy sectors.2. Familiarity with the national/EU legal framework under which the CRU operates, including the Climate Action Plan and the Clean Energy Package.3. Experience working in a sector-specific regulator or other governmental organisation.Core Competencies (Appendix A)• CRU/Specialist Knowledge• Interpersonal and Communication Skills• Analytical Skills• Team Working• Delivery of ResultApplication Process• Please note, the CRU have engaged Cpl as a data processor to assist the CRU with this recruitment competition. In line with CRU's data retention policy information collected by Cpl will be kept for 12 months after the conclusion of the competition.• In order to apply for this opportunity, candidates must submit the application from for this opportunity before the closing date for applications.  • The application from can be found here - Career Opportunities | The Commission for Regulation of Utilities (CRU) (cpl.com)• As part of the application form candidates will be required to upload a C.V. and Cover Letter which clearly demonstrates how you meet the key requirements of the role.• Should you have any queries, please contact [email protected].• The deadline for applications is Monday, 29th April 2024, 12pm (to be received not later than 12 pm). • Shortlisted candidates will be invited to attend for interview. Candidates may be asked to complete an online assessment and make a short presentation on a brief that will be forwarded prior to interview. A two-stage interview process may also be applied. The CRU may establish a shortlist of suitable candidates for potential future positions within the organisation. • Please note that candidates must be eligible to work full time in Ireland at time of application. • Any candidate requiring any accommodation for interview or other elements of the selection process should notify us at [email protected] so that appropriate arrangements can be made. • CRU does not reimburse any costs/expenses incurred by the candidate during any part of the interview process.• The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website https://www.cru.ie/privacy-notice/or alternatively you can contact [email protected] who will arrange for this to be sent directly to you.  

The successful Data Analyst will;Analysing large data sets to identify trends and patternsProviding insights to the wider business based on data analysisDeveloping and maintaining dashboards for business reportingWorking closely with the marketing and sales teams to drive business decisionsImplementing data governance and ensuring data integrityAssisting in the development of new business strategies based on data insightsCollaborating with the IT department to ensure data systems meet business needsContinuously improving analytics processes and methodologiesThe successful Data Analyst will have;A degree in Mathematics, Statistics, Economics or a related fieldAdvanced Excel skills (Data Connections, Power Query, Power Pivot)Proficiency in SQL and other data analysis toolsGoogle Analytics (GA4), Python, Pandas, NumPy, Matplotlib experiences would be desirableStrong analytical and problem-solving skillsExcellent communication skills, with the ability to present complex data in a simple and understandable way

Role: Air Quality Field Team AnalystLocation: Oxfordshire (hybrid working) Role ID: 2024 - 2314 Our vision is to create a safe and sustainable worldRicardo plc is a global strategic, environmental, and engineering consulting company, listed on the London Stock Exchange. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world. Energy & Environment, one of Ricardo plc’s five operating business units, is a leader in sustainability consultancy, solving complex environmental challenges through industry-leading analysis, advice and data. With more than 40 years of heritage in addressing air quality, environmental and sustainability issues, our customers value us for our deep understanding and breadth of services covering the entire value chain from evidence, policy & strategy to implementation. The roleWe are currently looking for an Air Quality Measurements field team, Analyst Consultant to join our Air Quality and Environmental team. Although, this role will sit within our Evidence and Policy business unit you will work collaboratively across all areas of Ricardo Energy and Environment. Key Responsibilities As a field-based Analyst Consultant, you will be responsible for ensuring that the monitoring equipment for air pollutants across the UK is providing the correct results and giving reliable measurements of air quality for our customers. This involves the on-site testing and calibration of equipment and subsequent data recording and processing, conducted to strict quality requirements You will also be required to review and ratify air pollution measurements using our in-house software systems and strict methods prescribed by UK Law and European Directives. It would be an advantage to have an initial understanding of current air pollution problems and legislation aimed to address these issues, although comprehensive training is provided. The work will require significant travel, including several weeks per quarter of extended trips away from the office and up to 4 overnight stays per week * The testing, calibration and documentation of air quality measuring instrumentation across the UK. * Data processing and reporting. * Ratification of data for publication on the Defra UK Air Quality website https://uk-air.defra.gov.uk/ and the Air Quality England website (https://www.airqualityengland.co.uk/)Key competencies and experience * A degree in Physical Sciences or Engineering is an advantage, but not essential; candidates who can demonstrate relevant experience will also be considered. * Full, clean UK driving licence with solid driving experience - able to drive a Company van. * Good level of physical fitness in order to be able to load and unload monitoring and testing equipment. * Awareness of site safety issues. * The ability to conduct research, gather and analyse data accurately and methodically. * IT literacy. * Accuracy and attention to detail. * Strong communication and team working skills. * Excellent organisational and time management skills. * Self-reliance and good problem solving skills.Working hereYou will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place. We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. BenefitsWe want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health. Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle. Diversity, Equality, and Inclusion statementWe are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer. Next stepsOnce you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date. Ricardo is a Disability confident employer please advise the recruitment team via if you require any adjustments to support you throughout the recruitment process. #LI-JT1

Role: Air Quality Field Team AnalystLocation: Glasgow (hybrid working) Role ID: 2024 - 2315 Our vision is to create a safe and sustainable worldRicardo plc is a global strategic, environmental, and engineering consulting company, listed on the London Stock Exchange. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world. Energy & Environment, one of Ricardo plc’s five operating business units, is a leader in sustainability consultancy, solving complex environmental challenges through industry-leading analysis, advice and data. With more than 40 years of heritage in addressing air quality, environmental and sustainability issues, our customers value us for our deep understanding and breadth of services covering the entire value chain from evidence, policy & strategy to implementation. The roleWe are currently looking for an Air Quality Measurements field team, Analyst Consultant to join our Air Quality and Environmental team. Although, this role will sit within our Evidence and Policy business unit you will work collaboratively across all areas of Ricardo Energy and Environment. Key Responsibilities As a field-based Analyst Consultant, you will be responsible for ensuring that the monitoring equipment for air pollutants across the UK is providing the correct results and giving reliable measurements of air quality for our customers. This involves the on-site testing and calibration of equipment and subsequent data recording and processing, conducted to strict quality requirements You will also be required to review and ratify air pollution measurements using our in-house software systems and strict methods prescribed by UK Law and European Directives. It would be an advantage to have an initial understanding of current air pollution problems and legislation aimed to address these issues, although comprehensive training is provided. The work will require significant travel, including several weeks per quarter of extended trips away from the office and up to 4 overnight stays per week * The testing, calibration and documentation of air quality measuring instrumentation across Scotland and wider UK. * Data processing and reporting. * Ratification of data for publication on the Defra UK Air Quality website https://uk-air.defra.gov.uk/ and the Air Quality in Scotland website https://www.scottishairquality.scot/.Key competencies and experience * A degree in Physical Sciences or Engineering is an advantage, but not essential; candidates who can demonstrate relevant experience will also be considered. * Full, clean UK driving licence with solid driving experience - able to drive a Company van. * Good level of physical fitness in order to be able to load and unload monitoring and testing equipment. * Awareness of site safety issues. * The ability to conduct research, gather and analyse data accurately and methodically * IT literacy. * Accuracy and attention to detail. * Strong communication and team working skills. * Excellent organisational and time management skills. * Self-reliance and good problem solving skills.Working hereYou will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place. We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. BenefitsWe want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health. Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle. Diversity, Equality, and Inclusion statementWe are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer. Next stepsOnce you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date. Ricardo is a Disability confident employer please advise the recruitment team via if you require any adjustments to support you throughout the recruitment process. #LI-JT1

What Will You Do? Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations.Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states.Follow and help define coding standards, leading code reviews to ensure quality and appropriate design patterns are followed during projects.Manage the technical delivery of custom development, integrations, and data migration elements of Salesforce implementations.Guide multi-discipline teams, both technical and non-technical, including business analysts, configurators, and developers.Manage multiple senior stakeholders to foster strong relationships and collaboration.Serve as the Subject Matter Expert for all aspects of Salesforce CPQ and Billing, providing comprehensive knowledge and guidance. Provide technical leadership to the Salesforce team, ensuring effective and efficient project execution.Coordinate with 3rd party consultants for successful project outcomes.Support data governance to maintain a structured and efficient Salesforce environment.Establish and enforce best practices for Salesforce technical solutions, data management, and integrations.Advise on the implementation of new Salesforce orgs, ensuring seamless integration and functionality.Assist with integrations and enhance of existing integrations that complement our Salesforce processes.What Will You Have?A minimum of 3 years of hands-on Salesforce CPQ and Billing experience, with an additional 3 years of demonstrated experience as a Salesforce Developer designing and successfully delivering end-to-end, lead to cash, large or transformational outcomes at an enterprise level utilising customised Salesforce Billing and CPQ processes.Relevant Salesforce certifications; including CPQ Specialist, Industries CPQ developer, Integration Architect and Data Architect.Exhibit excellent interpersonal and team-building skills to promote a positive and collaborative work environment.Proven experience in implementing new Salesforce orgs, with Revenue Cloud knowledge, demonstrating adaptability and innovation, in-depth understanding of Salesforce data structure to optimize system performance and efficiency.Understanding of multi-cloud Salesforce solutions using the Salesforce product suite including Sales Cloud, Service Cloud, Communities, AppExchange, and complementary technologies.Knowledge of data integration tools, Boomi preferred, and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, Kantata and NetSuite).Competence in SOQL (Salesforce Object Query Language) for effective data retrieval and manipulation.Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies. Gearset preferred.Extensive Apex VF Controllers and Apex Triggers development experience.VisualForce, XML, Javascript, Aura Components, SOQL, Salesforce CLI, HTML design and development experience.Understanding of Service Contracts, Docusign, CPQ and Conga.Skilled at creating, designing and implementing advanced Flows within Salesforce.Possess end-to-end knowledge of Lead to Billing processes.Familiarity with Agile and Kanban methodologies for project management. JIRA.

IT Service Request Fulfilment Analyst *** Experience of significant operational design of request fulfilment processes/maintaining a Request Item Catalogue is essential*** We are looking for a passionate Service Request Fulfilment Analyst to design and implement new catalog items as well as analysing our data to ensure that our processes are executed effectively and to drive service excellence for our business. About The Job What you’ll spend your time doing: While there is rarely a ‘typical’ day working within the Service Management team, here’s a snapshot of some of the key parts of the job: Work with Catalog Item owners and Service Transition to design and implement new catalog items Analyse performance data to measure the operational effectiveness of the processes and workflows Identify opportunities for process improvement and work with owners to implement improvements Maintenance of the IT Request Item Catalogue Establish and implement guidelines and design standards and drive compliance Provide regular MI (Management Information) and performance reporting to assist Service Management Ensure Customer Satisfaction is measured and implement improvements based on feedback Assist with and manage escalations through to resolution where required Provide evidence for JSOX and other controls within area of scope Work alongside our outsourced suppliers sharing information and promoting best practice Contribute to the maintenance of the policy and process documentation within area of scope Management of partner delivery against contractual obligation for area of scope You’re going to enjoy this job if you also… Have a passion for providing excellent quality and customer service along with a drive to continuously review and improve it Are happy working under pressure and can maintain focus in challenging circumstances Possess a keen eye for detail in order to capture, maintain and review key knowledge Love identifying trends and themes and shaping plans to address issues that are impacting the user community Have a passion for collaborating with numerous teams for the benefit of the end user and their IT experiences. What you’ll need: For this particular role there are some important qualifications and experience we need you to have. These include: Significant operational experience with the design of Request Fulfilment processes Experience of maintaining a Request Item Catalogue Experience of working with ITIL disciplines (ITIL v3 / v4) Good interpersonal skills, ability to communicate to technical and non-technical colleagues and the ability to communicate effectively at all levels A strong analytical capability and desire to problem solve and drive the right outcomes Proven experience of working with an IT outsourced 3rd party service provider including evidence of driving continuous improvement through that partner team. What you can expect from us: Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy or sell up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 10 x annualised base salary About Ms Amlin MS Amlin is part of a global top-10 insurance group, MS&AD. We’re made up of four distinct businesses covering global reinsurance, Lloyds franchise, local specialty insurer, and business services. This role sits within our Business Services division (MS ABS) which supports our entire organisation through legal, HR, facilities management, marketing, IT, risk management, compliance and finance. #LI-Hybrid #MSABS

About us Indicia Worldwide is an insight and technology-led communications agency with global production expertise. Why we exist: we create new value At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable. Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment. We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences. As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs. We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future. The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market. Purpose of the role The Global ServiceDesk Team provides excellent IT support for all business users within Indicia Worldwide and the team is made up of 6 Service Desk Analysts and 1 Team Leader. You will be the first point of contact for all global service functions through phone, email and service desk to provide great customer excellence and support to multiple business areas of our excess of 700 global users 24 hours a day 5 days a week, However, looking at the rapid employee growth of our organization this will be turned into 24X7. As we have users located across the globe, we operate a varied shift pattern to ensure that we provide full support to our business users, which starts by 11pm IST on Sunday to cover ANZ and then followed by the other shifts as per regions. As a Global Service Desk Analyst, you will be providing frontline technical support across multiple business areas. Maintain control of the Global Service Desk by prioritizing, resolving, and reassigning tickets as soon as possible after they are logged. Providing technical support service for incidents and requests reported via the service centre support portal, telephone, chat or face-to-face. Supporting incidents and requests escalated in person, and via various online portal, via the phone, across multiple business areas. Need to have essential skills around communications and experience of Global Servicedesk with coreIT troubleshooting and proven motivational skills. Working for multiple business areas, such as IT, Application Support, Facilities, Travel, etc. Follow and adhere to the Global Incident management guidelines. Take ownership of tickets and ensure prompt and satisfactory resolution with minimal com-mercial impact, collaboration and sharing with other members of the team as required. Take part in 24x5 Global Support shift availability to ensure all our Global international users are looked after during their working hours using a follow-the-sun approach. Ensuring the on and off-boarding of users is managed in line with the agreed process flow and time scales. Set up all new equipment as a global function relaying to the regional support where required. Installation of software on machines. Prioritize support tickets to ensure that business-affecting issues are dealt with in line with SLAs. Provide efficient customer service at all times. Escalating issues to guarantee that problems are resolved within SLAs. Ensure you build a strong relationship with all areas of our business areas to provide excellent service and strengthen the vision of the Global Service Desk Team. Positively representing the Service Desk and the company through direct contact with internal customers and suppliers. Direct contact with clients and suppliers for all Service desk functions. Regular 1 to 1’s with the department head to cascade priority information and maintain a high level of service . Skills, knowledge, experience, and exposure Previous Global Service Desk/Help Desk experience (preferably with global users) Tech savvy with current working knowledge of computer programs, hardware, and networking ITIL knowledge (Desirable). Ability to diagnose and troubleshoot technical issues. Analytical / Problem-solving mindset. Excellent Windows/Mac OS troubleshooting skills. Excellent Proven M365 skills. Hands-on knowledge of Microsoft Intune/Autopilot, Azure AD, SharePoint, On Prem Active Directory. Mobile support for iOS/Android OS mobile devices and knowledge of mobile MDM support software. Mindset to navigate the role A hunger to provide a best-of-class support function. Well-organised approach to work planning and time allocation to tasks in providing great and efficient customer service and support to multiple business areas at all times. Take ownership of analysis and managing the tickets independently, as well as collaborating to solve the requests/issues. The softer skills that we believe, will help you thrive in this role Strong ability to communicate effectively with global users Relationship building Customer service Task completer Excellent organisation skills and ability to prioritise Service driven Role Requirements Flexibility for 24-hour shift work. Onsite work in the London office 5 days a week.

Develop and maintain comprehensive, best in class, global revenue reporting by customer, product, segment and region for US subsidiaries.Analyse US revenue trends, variances, and anomalies to provide insights and commentary to senior management.Collaborate with cross-functional teams to ensure accurate and timely revenue recognition in accordance with accounting standards.Identify areas of improvement within the quote-to-cash process and recommend enhancements to drive efficient, consistent, and accurate global revenue reporting.Work closely with sales operations, billing/collections and business applications teams to continuously augment process and automation solutions related to revenue reporting & revenue recognition.Monitor the effectiveness of implemented changes and adjust as necessary.Maintain detailed documentation of revenue processes and improvements made.Stay up to date and become subject expert with industry regulations and accounting standards related to revenue recognition under US and UK GAAP including the Standing Selling Price analysis.Maintain Day 5 revenue close and subsequent Day 8 board reporting deadlines.Involvement with sales & marketing initiatives to ensure correct revenue recognition.Oversight of royalty revenue relationships.This role will manage the Revenue Analyst in the UK.Qualified accountant with 3+ years of post qualified experienceRevenue experience ideal but not essentialCommercial acumen with the ability to work with stakeholdersGood understanding of accounting and reporting standardsStrong analytical skills, with the ability to interpret financial data and provide insights to support decision-making.Advanced excel skills desired.Experience with NetSuite and/or SalesForce would be preferred but not required.Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.

Experienced at optimising the Customer Journey Strong background in User Experience Analysing online sales data and website performance metricsGenerating actionable insights to improve ecommerce strategiesCollaborating with the marketing team to drive online traffic and conversionsMonitoring and optimising customer journey on the websiteProducing regular reports on ecommerce performanceIdentifying new digital marketing trends and opportunitiesWorking with cross-functional teams to implement ecommerce initiativesEnsuring the company's online presence aligns with brand guidelinesA successful Ecommerce Analyst should have:Comes from a User Experience background Has a proven track record of increasing revenue for a sizeable Ecommerce businessAbility to translate complex data into actionable insightsStrong communication and teamwork skills

Business Unit: Corporate Finance Industry: CORP - Corporate Role Objective: The Personal Assistant (PA) is responsible for providing full secretarial and administrative support to a team of financial staff within a specific department. Under minimal supervision, the Personal Assistant (PA) performs various administrative and secretarial duties, and co-ordinates the needs of senior executives and financial staff as required. This individual will also consistently demonstrate their ability to take action when necessary and respond appropriately and is provided a company handset in order to be available outside normal working hours. The PA establishes priorities and follows through with multiple tasks. S/he exercises frequent independent judgment, and works closely with other PAs on day-to-day activities, as well as the Office Manager (OM) in order to facilitate a team support environment across the office. The position involves a variety of assignments of both long and short term. Duties include but are not limited to: diary and travel management, expense processing, general administrative support, client database management, department supplies, absence cover for team members and administrative/project work for the OM as directed. Responsibilities: 1. Secretarial Support Diary Management: arranging, rescheduling and confirming appointments; keeping executives and their diaries updated of changes as required. Telephone Support: Receiving/making calls, taking accurate messages, liaising with clients. Picking up calls for other members of the team when necessary or dealing with where possible. Liaising with clients, responding to their requests in an appropriate manner. Draft, prepare and/or distribute documents on behalf of supported staff and others as requested; includes creating/manipulating Word, Excel, PowerPoint documents for executives. Arranging conference calls using dedicated HL conferencing systems, ensuring accuracy of contact names, pins, meeting numbers etc. Must be confident in working across time zones when coordinating calls. Review incoming invoices; check for accuracy and verify, including assigning relevant cost/project codes. Liaise with US-EMEA based Assistants where necessary and provide support to visiting executives when in the office. Constant liaison with internal management, financial staff, external clients and prospects. Arranging meetings/lunches/dinners, both internal and external, as requested. 2. Travel & Expenses Extensive and complex travel bookings, using corporate Travel provider. Produce itineraries as required. Ensure adherence to HL Travel Policy at all times. Process visa applications, passport needs, currency requirements and associated reconciliations. Book taxis and cars as necessary. Prepare and submit expense reports using HL online expense system, ensuring appropriate receipts are attached and all items accounted for, and that process is completed within policy and monthly accounting deadlines. Collating expenses breakdown for client billing through Accounts Team. Reconciliation of monthly corporate/personal credit cards within deadlines. Ensure relevant travel refunds have been processed by travel provider. 3. CRM Data Management Maintain/update SalesForce (Client Relationship Management (CRM) database), including updating SalesForce business contact information, adding relationships etc. Create call reports and ensure accuracy of data held. Training will be given, a thorough understanding of its functionality will be essential. Proactively ensure the integrity of the firm’s CRM database by assisting in firm wide data hygiene efforts, including researching and entering missing data. Responsible for Deal Execution administration as directed by Deal Team, including NDAs for prospective clients, conflict checks and SalesForce data updates. Maintain file records for team, including filing and archiving. Register executives for conferences/seminars (on approved Marketing Budget List). Keep them abreast of new seminars/conferences in which they would be interested in attending. Liaise with internal Marketing as required, who oversee all these activities. Appropriately renew subscriptions (through the OM and/or IC as appropriate). Photocopying/Binding of presentations. 4. Administrative / Project Work Set-up and maintain well organised filing system conducive to the needs of the business line. Maintain team absence records, liaising with HR/OM as required. Support new joiners at all levels with familiarization of company policies and procedures. Organise client entertainment events, conferences, and promotional activities and ensuring adherence to budgets. Support and assist on Firm wide initiatives as directed by executives and/or OM. Share best practices. Participate in office admin meetings and/or events. Carry out project work as required and instructed by the Office Manager. Carry out ad hoc duties/tasks as deemed necessary to ensure the efficient operation of the team. 5. Absence Cover General support and help to other Assistants across the office when possible. Provide cover in the absence of other PAs including HL Reception cover if needed. Support the Office Manager as required. 6. Health and Safety Act as Fire Officer/First Aider if required (training will be given) . Ensure office space remains presentable and free of obstacles; notify OM of issues. Education / Skills / Experience Required Degree level education or of graduate calibre. Excellent organisational, oral and written communication skills; detail-oriented, and able to prioritise workload. Competent user of Microsoft Office products, including PowerPoint and Excel. Fluent in English, additional European languages an advantage. A positive, flexible, responsive service-oriented attitude and able to meet deadlines in a timely manner. Resilient and able to deal with high pressure environment and demanding individuals. Flexibility, resourcefulness and good anticipation are important qualities, as is the ability to act decisively and on own initiative. Confident with an outgoing personality and practical approach to problem solving. Ability to effectively interact with all levels of staff and maintain confidentiality. Self-starter with a strong sense of ownership and a personal commitment to continuous improvement of policies and procedures. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.