Overview of salaries statistics of the profession "Property Management Assistant in UK"

Lead and oversee the production team to meet operational targetsEnsure quality standards are met at all timesPromote a safe working environment and adhere to health and safety regulationsImplement and drive continuous improvement strategiesConduct staff training and performance reviewsManage production schedules to ensure timely deliveryCollaborate with other departments to optimise production processesResolve any production issues promptly and efficientlyWorking Hours:Monday - Friday - 07:30 - 16:00A successful Production Supervisor/Shift Manager/Team Leader should have:Proven experience in a manufacturing environmentStrong leadership and team management skillsExcellent problem-solving abilitiesGood understanding of health and safety regulationsKnowledge of continuous improvement principles and practices

The AD of Commercial Operations will be responsible for 4 Heads of Service, managing voids and repairs, planned works, M&E and ground maintenance.Lead the internal maintenance service (DLO) to deliver a positive value for money and engaged customer experience.Take a strategic lead in the procurement and development of long term relationships with Sub-Contractors and Merchant suppliers.Ensure working practicies are effective and health and safety and safeguarding compliant.Manage risk associated to repair and capital investment works, ensuring the Director is informed regarding any areas of concern.Ensure the IMS and Contractors are compliant with H&S legislation, regulations and approved codes of practice.Update and review the IMS Business Plan with a commercial eye, translating this to annual financial and performance targets.Ensuring contractual and commercial arrangements across the IMS and its supply chain provide service infrastructure and logistics, enabling service delivery and value for money objectives to be met.Key contact for contractual matters.Management of procurement and tender activities within the Directorate, including pre-qualification management, tender submission and pricing/negotiations, with appropriate engagement of emh's procurement team as required.Ensuring that all commercial risks are identified and adequality managed.Responsible person for CDM compliance across all workstreamsResponsible for operational statutory compliance related to large scale investment programmes and repairs serviceResponsible for safeguarding across all workstreamsIt is desirable that the successful candidate holds the following experience and qualifications. A degree, management qualification or relevant professional qualification preferably in construction/Asset Management.It is key that you hold a proven track record of demonstrating commercial acumen, developing strategic business plans to deliver a commercially focused model, budget management and achieving value for money whilst retaining excellent customer satisfaction.Proven experience of devising and implementing strategy related to the delivery of capital investment, decarbonisation, grounds maintenance and revenue work streams with a blended direct delivery and contractor model.Substantial experience of working within property management service, delivering effective, efficient value for money services.Significant senior management experience.

Contract Manager – Renewables, Low Carbon, Net Zero£45,000 - £90,000 depending on experience. Our client, a leading organisation within the United Kingdom's Net Zero strategy, is recruiting across multiple vacancies for Contract Manager's at varying levels of experience (Assistant Contract Manager, Contract Manager, Senior Contract Manager, Lead Contract Manager). The Contract Managers will support and lead the planning of contracts, with values ranging from £50m to £1bn. This will include,• The negotiation of Terms and Conditions • The development of contract reporting obligations and reporting templates • The development of contract management procedures, systems, and guidance, tailored to the requirements of new contracts. • Supporting the Settlement and Forecasting Teams in understanding of payment mechanisms, providing advice and guidance on the suitability of the proposed settlement system and forecasting logic.The Contract Managers will also support, oversee, and relationship manage a portfolio of contracts, this will include,• Account Management, managing contractual processes and issues, including actively identifying and resolving potential disputes,• Review of information provided by developers for preparation and presentation of briefings to senior stakeholders on project progress.• Scoping, instructing, and managing the work of appointed technical and financial advisors, These are technically challenging positions requiring a balance of commercial and engineering knowledge, the successful applicant will demonstrate,• Proven experience operating in Commercial Contract Management within the utilities or energy sector.• Excellent operational contract management experience across review, negotiation, change management, dispute management and settlement.• Technical knowledge of either wind, solar, biomass, waste, tidal stream, or related renewables technologies • Experience in the power generation Energy sector.• A good understanding of the UK energy policy landscape and regulatory requirementsIf you wish to learn more about this vacancy and demonstrate the required skills and experience then, please apply now.

With five generations of success, Heaton Group has long been at the forefront of property development, capable of handling every aspect of the development process, from site acquisition and planning to construction, sales, lettings, and asset management. Our developments span across Manchester, Chorley, Salford, Wigan, Bolton, and Preston.We bring commercial savvy to every development project, we’re in the business of regenerating older buildings and, in the process, reinvigorating some of our region’s communities. We’re custodians of heritage and character, preserving the best of local icons while providing the kind of urbane habitats that are made for lifestyle living.We are committed to providing an inclusive, working environment to support our diverse team of employees, we currently have an exciting opportunity for an Executive Assistant to support the Managing Director at our Wigan office.Ideal applicants will have proven experience of providing board level support in a fast paced organisation within the construction, legal or finance industry.Main Duties: Manage and co-ordinate the Managing Director's diary of internal and external meetings, including all professional engagements and any other appointments, (including personal such as dentist, doctors etc) liaising with other directors as required to arrange meetings with the Board and other key stakeholders to ensure effective use of time. Working with a multi-disciplined project team and delivery partners on a range of projects Assist in all areas of day-to-day duties through the provision of ad-hoc administrative support to ensure the team works effectively. Prepare briefing packs, meeting papers, spreadsheets and all other documentation, chasing up and co-ordinating responses as required by the Director, to ensure meetings run smoothly. Format presentations for use in board and executive meetings to create clear and high impact presentations. File all documentation effectively to ensure ease of access as required. Manage all travel and accommodation requirements effectively Act as first point of contact for all enquiries for information from the Managing Director, redirecting and responding as appropriate, and ensuring that all other tasks are completed to a high standard as required. Monitor the Managing Director's mailbox, prioritising issues to be dealt with for their attention. Undertake secretarial duties for the Managing Director, including producing minutes, maintaining an action log and forward agenda. Manage projects as assigned through to completion, for example, organisation of events on behalf of the Managing Director.Qualifications: Proven experience as an executive assistant or in a similar role Strong organisational skills with the ability to multitask and prioritise tasks Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint) Excellent communication skills Strong administrative and problem-solving abilities Accurate data entry skills with attention to detailHours of work are 8:00am to 4:00pm however due to the nature of the role flexibility will be requiredJob Types: Full-time, Temp to permSalary: From £32,500.00 per yearBenefits: Company events Company pension Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leaveSchedule: Monday to FridayWork Location: In person

A highly well respected and well recognised regional law firm with offices across the region is looking for a Commercial Property Legal Assistant to join their team at their offices in Blackburn. Working closely with the lawyers advising clients in respect of their working closely with the Real Estate property team you will be required to assist in the day-to-day progression of files, office administration and management of diaries’, calls and internal administration. Knowledge of Commercial Property at assistant/secretarial level of at least 12 months is essential. The salary on offer for this excellent Conveyancing Legal Assistant role is £19k-£24k and includes one of the best benefits packages in the region. This role would suit a candidate who enjoys working at this level and can provide excellent assistance to the Commercial Property solicitors long term. If you would like to apply or discuss further on this Conveyancing Legal Assistant role please contact me on 0161 9147 357 or email [email protected]

Leading internal and external designers to ensure that the brand and developments are designed in line with values, which include creating unique, high-quality, and customer-centric spaces that promote well-being.Appointing and leading a professional team, initially to achieve planning consent and later through to Practical Completion.At a project level, leading relationships with stakeholders such as funders, joint venture partners, community organisations, planning authorities, statutory bodies, and contractors.Post planning consent, leading a professional team to procure construction, working closely with the Projects Director.Managing the contractor and other third parties to deliver Practical Completion and occupancy, including ensuring planning conditions, statutory, third party, occupier and funder requirements are satisfied.Maintaining strong relationships with external partners, including architects, professional teams, and the Operations Team, to ensure that properties are delivered to a high standard.The successful candidate must possess at least 5 years of experience in property development, project management or a related field. Strong project management skills, including the ability to manage multiple projects simultaneously is also required. Professional Qualifications - RICS (preferable). This role is ideally suited to a DM with Hotel project experience and can coordinate with the professional team to ensure their work is fully integrated into the relevant project.

As the Part-time Management Accountant you must have the following:Prepare quarterly management accounts and year end accountsManage and maintain the profit and loss ledgers and balance sheetMonitor the customer, vendor and intercompany accountsReview, check accuracy and input income and expenses report dataMonitor actual spend against budgetAssist in the preparation of financial statementsAssist with year-end auditReconcile the control accounts and review the intercompany balancesApprove supplier invoices for accuracy and validityPrepare and submit VAT returns, and reconcile the VAT ledgersMaintain fixed asset registersLiaise with third party suppliers to resolve invoicing queriesImplement corporate governance procedures, risk management and internal controlsAssist with ad-hoc projects and initiatives as requiredTo be considered for this Part-time Management Accountant role you should have:CIMA/ACA/ACCA qualified accountant (or QBE equivalent)Excellent management accounting experienceProperty experience highly desirable

Joining as a Tax Assistant / Senior based from the firms Bristol offices you will prepare personal tax, CGT, P11Ds, Trust and ATED returns acting for wide ranging HNWIs, directors, property investors/landlords and other wide ranging personal tax clients, Over time as you develop within the firm and role there will be increasing client contact / portfolio management responsibility and scope for involvement in delivering wider tax planning services . You will build relationships with clients and look to advise and deliver on tax advice and wider project work, working with the wider management and partner team. The role and firm provide an excellent opportunity for you to develop within your tax career.You are likely studying, for any of - ATT/ CTA / AAT / ACA / ACCA and you will have either specialised entirely within a tax career so far as a Tax Assistant / Senior, with anything from two or more years within your career to date developed within an accountancy practice firm environment. Alternatively, you may have developed a more generalist, all around accounts and tax background so far within an accountancy practice firm background and be looking to specialise your career in tax moving forward.

Oversee all property repairs, maintenance, and safety checks, ensuring compliance with HSE regulations.Manage deliveries, support archiving services, and maintain office presentation and cleanliness standards.Floor walks and safety checks, Other safety related responsibilities are working as part of the fire marshal group, being a first aider, responding to incidents and raising safety related matters as appropriate.Experienced in Facilities/Workplace management, adept at stakeholder relations, problem-solving, and committed to high-quality service delivery.Health and safety -IOSH DesiredExperience working within a progressive and successful Facilities/Workplace teamExperience working with helpdesk and meeting room management systemExperience working in a dynamic high-profile business in a corporate environment with exceptional expectations around customer service, workplace experience and environmentGood understanding of all Soft/Hard and M&E services.Excell and IT literate

Requisition ID 34190 Office Country United Kingdom Office City London Division Sweden/Iceland/Estonia Contract Type Regular Contract Length Posting End Date 12/01/2024 Role Overview The Board of Directors is divided into 23 Constituency Offices, representing the Bank's 74 shareholders. Each office typically has a Director, an Alternate Director and an Executive Assistant, although some offices may also have one or more Advisers. The Executive Assistant reports to the Director, but is also expected to provide administrative and secretarial support to the Alternate Director, as well as ensuring the smooth running of the Constituency Office. In addition, the Executive Assistant may be required to assist with more specialised tasks involving contact with government officials and other Constituency nationals. Accountabilities and Responsibilities To provide administrative and secretarial support to the Director and Alternate Director, and ensure the smooth running of the Constituency Office. Responsible for the orderly conduct of routine administrative business of the office. Efficient diary management; arranging internal and external meetings; dealing with visitors. Making travel arrangements and hotel reservations; arranging visas as and when required. Dealing with expense records for Constituency budget purposes and handling appropriate claims relating to travel, hospitality and medical matters. Typing reports, correspondence and memoranda. Photocopying. Drafting routine business correspondence as required. Distributing Board documents and other materials within the office and capitals. Monitoring communications with capitals and ensuring Constituency requirements are being looked after. Monitoring office budget. Deal with the necessary preparations for Annual Meetings and other major events. Maintaining an effective filing system. Other ad-hoc administrative and secretarial duties as required. Knowledge, Skills, Experience & Qualifications Proven secretarial / administrative experience and sound knowledge of the EBRD, with an excellent performance record. Knowledge of the Bank’s procedures and policies. Fluent English, both written and spoken. Knowledge of Swedish, Icelandic or Estonian, both written and spoken, desirable but not essential. Excellent organisational skills and ability to work on own initiative. Good typing skills (55 wpm). Computer literate: Microsoft Outlook, Word, Excel, PowerPoint, Teams and SAP. Excellent communication skills, both written and spoken. Experience and knowledge in dealing with other institutions and the business community. Diplomatic skills and protocol experience to handle relations with authorities, business community and EBRD staff in a multicultural setting. Ability to adapt to change and respond positively to new challenges. Competencies & Personal Attributes Enthusiastic and self-motivated. Strong team player, able to integrate into a small team with the ability to work efficiently and effectively handling simultaneous assignments on a wide variety of tasks involving a wide range of internal and external contacts. Ability to cope well under pressure and a capacity for hard work. Good sense of priorities and initiative. Reliable, flexible and willing to work overtime if required. What is it like to work at the EBRD? Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in; A working culture that embraces inclusion and celebrates diversity; An environment that places sustainability, equality and digital transformation at the heart of what we do. Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time. Job Segment: Administrative Assistant, Executive Assistant, Secretary, Sustainability, Banking, Administrative, Energy, Finance

Tiger Private is looking for an experienced Estate/House Manager to oversee the efficient management of our esteemed client's properties in Belgravia, Hyde Park & Weybridge, whilst providing comprehensive secretarial and administrative support to the Principals. You'll be responsible for supervising house staff, ensuring impeccable cleanliness and maintenance across designated properties in Belgravia, Hyde Park, and Weybridge. Managing the daily operations of drivers, security, chefs, and cleaners, you'll ensure seamless functioning while liaising with contractors and organizing events like family dinners, house parties, and seasonal celebrations. As a Personal Assistant to the Madam, your role extends to calendar management, management of household accounts, pet care, global shipping logistics, and hosting family events. Your discretion, proficiency in shorthand, IT skills, and adaptability will be crucial in executing tasks efficiently. If you possess 5-10 years' experience in UHNWI environments, exceptional organisational skills, and the ability to multitask while maintaining confidentiality, I would love to hear from you. This is a fantastic opportunity to contribute to the running of the Principals exclusive and vibrant households and become part of a close-knit team of staff. A Level qualifications or higher, including English and Maths, with a background in Business Administration would be advantageous and a full UK driving licence will be required. Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

As Practice Manager, you are responsible for providing leadership to colleagues to ensure that patients are put at the heart of everything that we do. Your role is to drive practice growth, increase revenue opportunities and operate the day-to-day financial management and logistics of the practice. DUTIES AND RESPONSIBILITES 1. Patient Journey Ensure the clinic is always presented to the highest possible standard including maintaining high standards of hygiene Ensure that priority is always given to ensure that the patient journey is of the highest standard Ensure feedback systems are in place to enable planned delivery to be monitored and amended, as necessary Identify service delivery issues, requirements or areas of underperformance, and take the necessary action to resolve them To act as the Practice complaints officer Implement an effective complaints management system that is proactive and minimises the number of written complaints Supervise the updating of Practice leaflets and notices and ensure that appropriate information is available to patients Support the staff in any difficult contact with patients Ensure appropriate follow up appointments are made and review the monthly ‘Recall Report’ by DR to improve service delivery and patient can review treatment plan and outcomes Financial Management Responsible for managing income and expenditure to meet company targets Ensure effective cost controls including (but not limited to) consumables and any other variants such as staff costs to ensure profit margins are maintained Monitor income by business segments and identify/deliver opportunities for growth Ensure controls over daily takings and banking Oversee prompt and effective invoicing and credit control for PMI and self-funding patients. Development of business plans for CAPEX requirements Collate timesheets, submit figures to payroll and central finance Promote the clinic in the local area, including GP engagement, local CPD events, identifying opportunities for expanding services, marketing new services to existing patients and ensuring internal referrals Ensure that all fees are accurately charged, and that payment are collected from self payors Support improvement on conversion and revenue per patient Support all marketing activity and ensure that all team members are fully aware of and engage with any promotional activity Responsible for making contacts with identified potential Dermatology and Aesthetic Practitioners to negotiate best deals Personnel Management Provide strong, visible and accessible leadership and management for all staff within the Clinic Recruitment, selection and induction of employees Ensure sickness and holiday entitlements are including in payroll, and are noted within the HR system of individual staff members Manage the activities of all clerical, secretarial and administration / support staff, ensuring that an effective service is provided Deliver change when change is needed, engaging with the teams to create buy-in to execute new ways of working smoothly Actively promote the clinic’s culture with staff and with external bodies Maintain records of staff training and immunisations including those required by CQC. Communicate agreed Practice Policy to staff and introduce systems to support such policies Responsible for an effective appraisal/personal development system and any resulting training or disciplinary procedures To determine and maintain an efficient and cost-effective level of staffing and hours of work required for the running of the Practice, including arranging duty and holiday rotations and liaise with staff to provide satisfactory cover for same To administer all systems for fair employment and equal opportunities To liaise with professional HR advisers as/when required for non-routine personnel queries Driving the bookings team to maximise bookings and utilisation General Management Ensure compliance with all statutory and legal regulations Compile, chair and minute all meetings (management/clinical etc) Arrange all administration regarding CQC Remind Partner(s) of agreed Practice policy Support operational changes in clinic action plans of recovery to profit and CQC Compliance Effect and maintain Practice insurance policies, liaising as required with insurers and professional advisers Ensure security of all personnel and property Day-to-day operational management of service offered Responsible for medical and administrative supplies Manage buildings, extensions, repairs, decorations, fixtures and fittings, gardening and maintenance of exterior Oversee the maintenance of the clinic properties in accordance with a Planned Preventative Maintenance schedule Deal with correspondence/emails Liaison with the Board, CQC and Business Services Organisation Arrange all aspects of training, development, applications and integration Ensure the Practice is up to date with all new developments General office administration and reception cover if necessary. SKILLS AND QUALITIES An inspiring Leader who is self-motivated and able to motivate others Excellent organisational skills and the ability to multitask and prioritise responsibilities effectively Strong interpersonal and communication skills, with the ability to build rapport with patients and colleagues A commitment to providing exceptional patient care and ensuring a positive experience for every individual A professional, confident and calm approach Works at their own initiative, independently and as part of a team Flexibility to adapt to a fast-paced and evolving environment EXPERIENCE Previous management experience in commercial healthcare (ideally 2-3 years) Experience of managing teams Knowledge of up-to-date CQC including the Quality and Outcomes Framework (QOF) Health and Safety / risk management experience General Practice expertise of liaising with external bodies Working with Microsoft Office packages

Farrer & Co is synonymous with the highest quality legal advice and service. We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international service. Our clients present us with complex and varied challenges. Whether that's a complicated family trust issue, a multinational corporate transaction, or an emerging threat to their reputation, they need clear thinkers who can advise on the best solutions, fast thinkers when speed is of the essence and agile thinkers who can produce a fresh approach to get the job done. That's why they choose us. Our clients value our in-depth knowledge, technical excellence and diversity of disciplines. But what really binds our long-standing relationships with them is our approach: pragmatic, plain speaking and always steadfast in our values, which we hold dear. Values which mean we gain our clients' trust, always strive to do the right thing, and aim for the best results for them. Superb client service sits at the heart of everything we do. We are modern lawyers with timeless values. The Team The Contentious Trusts & Estates team specialises in trusts and estates disputes. The team’s work breaks down into big ticket trust disputes often with an international element, and substantial probate disputes / inheritance act claims. We regularly appear in the High Court and the Court of Protection as well as courts in the Channel Islands and overseas. Scope We are looking for an extremely organised and proactive Practice Assistant to provide a high level of professional support to their allocated Fee Earners as well as other members of the Department. The candidate will be experienced in their specialist area but will be expected to be flexible to cover the broader remit of the Department. They will be highly motivated, display outstanding attention to detail and have the ability to multitask with ease. It is essential that they are a strong team player with a positive, up-beat approach. Responsibilities Organisational Support Effective and proactive diary management Has an excellent knowledge of all systems/processes used within the Department Is professional and maintains effective communications with clients and Fee Earners, using an appropriate mix of communication styles Researches new clients/contacts and prepares bios before meetings, and conducts basic research (on-line or otherwise) for Fee Earners when required Arranges travel and any other activities on behalf of others, where appropriate Client Relationship and Business Development Provides excellent service to clients, fee earners and colleagues, in a timely and professional manner, presenting a positive image of the Firm at all times Is aware of the differing needs of fee earners and is able to provide high quality PA support to any member of the department, tailoring their approach accordingly Recognises, respects and honours client confidentiality at all times Organises business development meetings and events for Fee Earners, and where they are held online offers technical support on the day Assists the BD team in the production of business development materials Understands and uses InterAction effectively to support fee earners BD efforts including recording all business development meetings in InterAction Document Production Produces typed work accurately, a high speed and in accordance with the firm’s house style Makes effective use of the Document Management System Creates new documents from the Firm’s templates, using contact data from InterAction where appropriate Proof-reads all documents for spelling, grammar and sense, querying wording where appropriate Proactively uses initiative to compose correspondence on behalf of fee earners, requiring focused concentration and attention to detail Assists fee earners in the production of ebundles where required Thoroughly understands and uses the full suite of tools used in production of documents and the firm’s templates for these Prepares thorough and clear handovers following a period of cover IT Skills/Systems Maintains a high level of proficiency in core IT applications including the Microsoft Office suite (Word, Excel, PowerPoint and Outlook) Makes suggestions for additional training, as required Is capable of troubleshooting IT issues for fee earners and liaising with IT where these cannot be resolved within the team File Management Ensures that files within the case management system are kept in good order so that documents can be easily accessed Works in accordance with the department protocol in relation to e-filing Adopts a pro-active approach and works with Fee Earners effectively, to maintain regular file management, ensuring all files are closed and archived, as appropriate, and a risk assessment having been undertaken Keeps accurate records of all files sent to off-site storage via Records Financial Risk Management Has an excellent knowledge and application of the Firm's procedures in billing, AML, Credit Control and debt management Liaises with clients to obtain AML documentation and obtains relevant documentation from clients in a timely manner, as required by Fee Earners Sets up conflict searches for review by fee earners, correctly identifying the appropriate classification for each entry Thoroughly understands what is required for client care letters and prepares first drafts of CCLs for fee earners Prepares bills (including bill narratives if required) and covering letter to client, as required by fee earners Liaises with credit control and alerting Fee Earners to unpaid bills, where required Deals with time-recording matters for Fee Earners as required (for example, to record holiday absence) Person Specification Has excellent timekeeping and prioritises work effectively Is adaptable, flexible, reliable, co-operative and has a professional approach to work Works as a positive, friendly and helpful team player Communicates clearly and in a positive and constructive manner Interacts in good faith and demonstrates effective listening Uses initiative and takes a proactive approach to work by regularly seeking ways to improve support in the department Positively supports and promotes change within the Department Demonstrates a keen interest in and commitment to the department Has a caring approach to self and colleagues providing support and guidance to junior members of the department Education and Qualifications Qualified to GCSE standard, grade C/ Level 4 (or equivalent) at Mathematics and English essential Previous secretarial experience in a law firm essential Special aspects The hours of work for this opportunity are 09:30am-5:30pm but it is essential to be committed, flexible and prepared to work beyond the normal office hours when necessary and in response to client demand. You will be expected to follow the firm’s agile working policy, which embraces home working but will require employees to spend a minimum number of days each week in the London office. Farrer & Co is an equals opportunity employer who welcomes applications from candidates from all backgrounds. We look to employ the best candidates regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation, national origin, or any other protected characteristic. We are keen to ensure candidates have the best interview experience possible, if you require any adjustments during the interview or application process please let the recruitment team know. Comments Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.

Key Information Salary: Starting salary £28,500 per annum Appointments are normally made at the starting salary, however comparable skills and experience will be considered. Future progression is based on annual performance review. Duration of Contract: Fixed Term for 12 months Hours per week : 35 hours per week (Full Time) Closing Date : 22nd December 2023 Job Details As Personal Assistant, you will be required to provide administration and secretarial support to the Director of Estates & Facilities. Work will include co-ordinating financial, contractual, and procurement activities as well as acting as a constant liaison for both internal and external stakeholders on behalf of the Director of Estates & Facilities. This post requires responsibility and initiative to ensure duties are progressed without close supervision due to the peripatetic nature of the work of those supported. Key Requirements The successful candidate must have excellent organisational skills, experience of proactive inbox management and have the ability to prioritise multiple tasks with changing deadlines. Demonstrable experience of working to your own initiative whilst providing PA support at Director level is essential. A high degree of proficiency in MS Office packages will also be required. Previous experience in the Scientific, Higher Education or Charity sectors would be an advantage Department/Directorate Information The Directorate of Estates & Facilities is headed by Simon Francis, Director of Estates & Facilities and is organised across five main teams: Biological Services Unit Estates Services Estates & Facilities Directorate Facilities Services Sustainability, Health & Safety These teams work closely together to provide a secure, safe and comfortable working environment across all ICR sites. They also ensure that the property and services in the Institute are effectively provided and developed in an efficient and strategic manner to support our scientists "making the discoveries that defeat cancer." The Estates & Facilities Directorate has a revenue budget of circa £15m p.a. and 100 staff excluding outsourced contract staff. Our performance is measured against service level agreements (SLAs) and we are committed to meeting our targets in these and continuing to improve facilities at the ICR for the future. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact Louiza Senaini via Telephone/Email on 0208 722 4102 [email protected] About The Institute of Cancer Research Why work for us? As a member of staff, you'll have exclusive access to a range of staff benefits. The ICR is committed to supporting overseas applicants applying for roles, please click here to find out further information. The Institute of Cancer Research, London, is one of the world's most influential cancer research institutes, with an outstanding record of achievement dating back more than 100 years. Further information about working at the ICR can be found here. We look forward to receiving applications from all candidates, wherever in the world they are currently based. We will select those who display the potential to become, or to support, the world leading cancer researchers of the future based on their application and performance at interview. However, we particularly welcome British applicants from black and ethnic minority backgrounds, as they are under-represented within the ICR and nationwide in STEM roles.

Overview: Executive Assistant Reporting to: Executive Team Member Location: London - Hybrid About us IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs. The role To provide full secretarial, diary and administration support to assigned members of the IQUW Group Executive Team. The role may involve becoming aware of confidential or sensitive information and in such circumstances this information must be treated with appropriate confidentiality. Key responsibilities Timely and accurate secretarial administration support at an Executive level Using judgement to determine which issues require the Execs’ immediate attention and prioritising actions accordingly. Effectively managing the Exec diaries– arranging meetings and ensuring time is managed effectively Ensuring any papers and information needed for meetings are prepared, collated and readily available Handling and production of confidential reports and other documents of a confidential nature Liaising with key business contacts and stakeholders Arranging internal and external meetings including preparation of agendas Screening and monitoring telephone calls and dealing with them accordingly Screening email and dealing with administrative emails accordingly Arranging travel and hotel accommodation for Execs, and team members where applicable Raising invoices through the purchasing system Administration of correspondence, including opening post and prioritising Formatting PowerPoint presentations Maintaining holiday and attendance records for Execs and team as applicable Organise/assist with staff and external events Book meeting rooms and arranging catering Work as a team member with other Executive Assistants to cover periods of absence from the office To contribute on projects as needed Any other reasonable duties required to facilitate the smooth running of the departments Embody and amplify the IQUW Group values in all aspects of day to day activity ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with IQUW Group values Carry out other reasonable tasks as required by line management Essential qualifications, skills and experience Previous experience of working at Executive Assistant level Proficient in MS Office (Word, Excel, PowerPoint, Outlook) Desirable behavioural attributes Ability to pre-empt issues and use initiative to resolve them Capable of working under pressure and managing multiple tasks Takes a pragmatic approach and demonstrates tact and diplomacy Understands need for Confidentiality / discretion as and when required Ability to prioritize and be mindful of future engagements Strong interpersonal and relationship building skills at all levels Excellent attention to detail and quality focus Proactive and comfortable taking responsibility and ownership for tasks Approachable at all times Calm and positive disposition Flexible approach to working hours as required

Role purpose To provide administrative support and services to Associates, trainees and others supported by the secretarial services team. Main responsibilities Printing, scanning materials Preparing courier packages Answering Phones, routing calls and taking messages Updating contacts in Outlook Booking travel arrangements through firm travel agency Electronic and hard copy filing Uploading client document via SharePoint site or other internet site May support on client intake (including engagement letters) and billing Utilises and reviews materials from Service Centres to ensure maximum usage of these services and accuracy of output, including document services and GAS (for example for time entry, expense reimbursements, vendor invoices and document edits) Supports logistics for external meetings, including the booking of meeting rooms (utilises GAS for internal meetings) May support on inbox and diary management Proactively supports team and demonstrates willingness to upskill and learn with others Document production for urgent jobs which are not suitable to be done by Document Services Proactively manage competing deadlines Travel Requirements: None About the team Function Our Operations function supports and manages the day-to-day operations of the Firm, providing expert and in-market support regarding office management, office services and facilities, real estate management, risk management, and secretarial and administrative services. You will report to: Secretarial Services Leader Your direct reports, if any: None Key relationships Secretarial Services function, DCS, GAS, finance, AML/NBI, Business professionals and fee earners within the office About the candidate Technical skills, qualifications and experience Fresh graduate or starting a new career with minimal experience in the corporate environment Minimum 6 months experience in a similar environment Proficiency in MS Office Suite (i.e., Word, Excel, Outlook, PowerPoint, Access, Teams) Willing to upskill and support team members Strong communication skills, both written and verbal Work requires continual attention to detail in completing assignments Local/Functional Requirements: None Personal qualities These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location. Know how Keeps across key developments in all relevant areas and demonstrates the ability to develop substantive authority in relation to the Firm's specialist fields Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distils a range of possibilities by thinking in a considered, prudent manner Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with agility of mind and capacity for analysis and synthesis Dedication Driven by a strong personal sense of integrity and upholds exemplary quality standards Prepares thoroughly, takes responsibility, uses initiative and is self reliant to ensure work progresses to the fullest extent possible Hardworking and diligent with a keen understanding of client demands Demonstrates composure when dealing with difficult situations Personal Impact Creates a positive impression at all times; develops relationships through collaboration and reciprocity Negotiates to achieve outcomes that are mutually satisfactory; shows good judgement on when to stand strong and when to compromise Invests in, nurtures and builds a network of productive relationships Humanity Respectful to others, regardless of their position, and earns the respect of others by being transparent Has care and concern for others and a genuine interest in others as people Treats delicate or confidential issues with grace and discretion Why Join Us? Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world's most dynamic and successful business organisations through our 13,200 people in 74 offices in 45 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way. In London you will be part of a 1,000 person office, which is also our largest office globally. Originally opened in 1961, Baker McKenzie London is well established in the UK as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work, pride and experience of being part of a leading law firm but in a local office environment that is hardworking, friendly and supportive. The strength of the firm and our culture is evidenced by a number of recent awards, including: Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law Firm Brand Index, 2010- 2022 - ranked 1st The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd Thomson Reuters ranked the Firm No. 1 for cross-border deals for the last 12 years. More than 70% of our deals are cross-border. For the 14th consecutive year, the Firm was ranked first for deals with emerging market involvement, by both number of announced and completed deals. Law360 ranked the Firm as one of the 400 Largest US Law Firms in in its annual survey in 2020. Identified as one of the Hall of Fame for best law firms for women by Working Mother magazine, 2011-2021. Received a a Gold Award in Stonewall's Global Workplace Equality Index of Top Global Employers for LGBTQ+ Inclusion. Ranked as one of the Top 20 Employers in the 2023 Social Mobility Employer Index. Received Double Certification for earning top marks in the 2022 Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation. Winner of the Europe Mentorship Programme - International Firm award in the Euromoney Women in Business Law Europe Awards 2021 Winner of the Gender Diversity International Firm, Talent Management International Firm, and Work-Life Balance International Firm awards in the Euromoney Women in Business Law Asia Awards 2021 Have a look at our YouTube channel to find out more about us! To Apply At Baker McKenzie we welcome direct applications. Please click on the Apply icon to start the online application process for this role. We will then be in touch with you once we have reviewed your application. For more information about this position or to discuss any adjustments you may require during the process please contact in confidence, Kerry Baird, Secretarial Services Leader, on 020 7072 5995 or [email protected] Please review our Applicant Privacy Notice here NO AGENCIES PLEASE Please note Baker McKenzie does not accept unsolicited CVs. Please click here for details of our Agency Policy and commitment to sourcing directly. Commitment to Inclusion, Diversity & Equity As the first truly global law firm, diversity and inclusion are foundational to our culture and strategic vision. We are a Firm of individuals from across the globe with different backgrounds, ideas, and points of view who collegially work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources, including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, parental status, education, social background and life experience of our people. Our global strategy is focused on our people, our culture, our clients and the communities where we operate. In 2019 we enacted ambitious new targets related to gender, racial and ethnic diversity at the Firm. These targets are viewed as a floor, not a ceiling, to advancing underrepresented groups, and they are backed by a variety of strategic initiatives aimed at achieving our goals. Our strategic vision is supported in London by six active employee led networks which champion diversity, lead on a number of internal campaigns and deliver a range of activity to celebrate differences in identity, inclusion, and key dates throughout the year including: LGBT+ History Month, International Women's Day, International Trans Day of Visibility, Mental Health Awareness Week, Pride, Black History Month, Social Mobility Week, International Day of Disabled Persons and many more! Baker McKenzie London has been accredited by Disability Confident, joining over 18,000 organisations that have signed up to help change behaviours and cultures in businesses, networks and communities and reap the benefits of inclusive recruitment practices.

The post holder will provide a comprehensive professional personal office service including full administrative and secretarial support the Director of Medical Education (DME) and Head of Medical Education (HoME). The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. The post holder will optimise the time of the Director of Medical Education (DME) and manage and co-ordinate all incoming and outgoing business correspondence on their behalf. S/he will be responsible for a number of administrative areas related to postgraduate medical training and expected to use their own initiative, working under minimal supervision. The post holder must be able to plan and manage a range of complex duties, organise their work to meet deadlines and respond professionally to enquiries both internal and external to the organisation. The role will require constant awareness of the work and key priorities of the Medical Education team. The post holder will be part of a small team and will be expected to cover colleagues in instances such as annual leave. With a diverse culture and equally diverse range of opportunities across numerous specialties and services – whatever stage of your career you're at, there's always a place for you at CNWL. Provision of a personal assistant service to the DME. This will include the management and production of all correspondence, diary management ensuring that all key meetings and events are diarised, appropriate time is available and paperwork is prepared. Assist and coordinate the distribution of the Postgraduate Medical Education newsletter liaising with trainees, medical students, trainers, consultants withoverall sign off by Head of Medical Education and Director of Medical Education and releasing it in a timely manner. Managing and coordinating the Medical Education pages on Trustnet and external post graduate medical education team website to ensure information and contacts are up to date. To monitor e-mail and correspondence and be able to bring essential items to the attention of the DME and Medical Education deputies/HoME/MEM for action. Preparation and management of the PGME meetings, such as Postgraduate Medical Education Group, Medical Education Senior Management Group, trainee support meetings and other meeting as appropriate. This will include drafting of agendas, production of formal minutes, dealing with action points, liaising with projects, tracking progress and booking and management of venues. Assisting with Corporate induction when required by the team if a huge intake. Compile and submit study leave reimbursement requests to finance on a monthly basis Co-ordinate the local induction for St Charles and South Kensington and Chelsea trainees. Manage sickness absence and annual leave for the team via the health rostering system and closing off monthly manpower returns. Assisting and coordinating conferences and training workshops as necessary. Managing the Higher Trainee Executive Shadowing Programme Provide administration support to the SRTT/LTFT/IMG Champion Co-ordinate the PGME awards programme Co-ordination of trainee mentoring programme Co-ordination of the bi-monthly Trust Learning Round Ad-hoc administration support for the Medical Education Manager Collation of relevant information, drafting of responses and preparation of correspondence on a wide range of routine and non-routine issues both internally and externally. Co-ordinate and support the work of the DME and key programmes within medical education. Collation of raw data from internal and external sources on a regular basis and production into appropriate formats, e.g. spreadsheet, reports. Provide and receive information electronically, verbally or in writing which may be of a confidential or sensitive nature and ensure this is communicated properly within and outside the organisation. To be the initial point of contact by phone or in person for the DME and ensure that all enquiries are handled to the highest standard of customer care. To ensure that financial procedures are followed in order to ensure the effective management of allocated budgets. Replace and order stationery and other stock items to ensure adequate provision for all work undertaken by the PGME department. To undertake any other duties commensurate with the grade and experience

A job share opportunity has arisen to provide a comprehensive Executive Assistant and Personal Assistant service to the Deputy Chief Executive for three days a week. We are looking for an enthusiastic and motivated individual, with excellent communication and organisational skills, to join our admin team to ensure the smooth running of the Deputy Chief Executive Office and effective internal and external liaison to contribute to the successful running of the Trust as a whole. The job share position will provide full support to the Deputy Chief Executive and to the Head of Deputy Chief Executive Office when required. The Executive Assistant is a pivotal role with the DCEO. The post holder is responsible for providing high quality, efficient and proactive diary management, and high-level administrative and secretarial support to the Deputy Chief Executive to enable them to fulfil their role effectively. The post holder will be a key point of contact for the Deputy Chief Executive, and must be highly organised and proactive in approach, able to work effectively under pressure and at pace, and able to work in a collegiate and positive way with staff at all levels. The post holder will be required to work alongside the other job share holder to ensure the smooth running of the Deputy Chief Executive Office. The ideal candidate will be able to communicate effectively and manage a varied workload to a high standard. They will be highly proactive and personable, with the ability to work independently and part of a wider team. This is an excellent opportunity for those with excellent diary management experience. The role will include: Complex diary management to ensure that the Deputy Chief Executive’s time is used strategically and efficiently Planning and arranging corporate meetings and events with internal and external stakeholders, and working collaboratively with colleagues Maintaining an effective administrative system within the Deputy Chief Executive’s Private Office The post holder will be required to exercise independent judgement and initiative when dealing with queries, and will also be expected to work with minimum supervision. They must act in a professional manner at all times, and maintain confidentiality. The Deputy Chief Executive has a wide portfolio of programmes and deliverables including the development, implementation, delivery and monitoring of Trust wide programmes. This includes the Trust Operating Model and the recent merger with The Royal Brompton and Harefield NHS Trust, Innovation, Improvement and Commercial work streams, Trust Major Programmes and initiatives, as well as corporate responsibilities expected of the Deputy Chief Executive in supporting the operations and strategic ambitions of the Trust. Proactively and strategically manage the diary of the Deputy Chief Executive by ensuring there are no clashes, prioritising appointments appropriately so the Deputy Chief Executive is able to utilise their time effectively. Ensure diary invitations and relevant papers for meetings are circulated and prepared in a timely manner Organise all travel arrangements, room bookings for the Deputy Chief Executive Preparing agendas and taking minutes, producing these to a high standard and in a timely manner. Support the DCEO with maintaining an effective and central filing system for all incoming and outgoing correspondence from the Deputy Chief Executive Office Receive and process complex and sensitive information in a strictly confidential and professional manner, monitoring action to ensure completion is satisfactory. Determine the appropriate handling for incoming and outgoing communication by exercising the highest levels of skill and judgement. Monitoring progress of follow-up action to ensure responses are made on time and that completion is satisfactory

This role is to support the Service Manager in the delivery of a range of ENT services. This will involve delivering against targets in a range of service areas. This will involve ensuring the provision of a high quality medical secretarial service to patients and a group of clinicians and clinical teams within the department. This post would also assume the management of the inpatient and daycase lists in theatre. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder may also offer a high level of support administration and organisation to a group of consultants or registrars where needed and within resource limitations. This role is accountable to the Service Manager. This post is one of two Assistant Service Manager roles in the department. It is expected that collectively all post holders will coordinate best practice and ensure consistency of operation within generic work areas, such as medical secretary procedures. The key focus for the ENT Assistant Service Management will be to: Line management and training of junior administrative staff Manage ENT theatre lists ensuring full utilisation Oversee the PTL and manage performance Team meetings, 1:1s, PDRs Manage clinical and non-clinical team members leave and closely monitor clinic and procedural capacity Co-ordination and oversight of complex clinic scheduling management Day-to-day running of busy outpatient departments Deputising for the Service Manager where appropriate Responding to PALS queries and patient concerns Data quality monitoring, analysis and performance reporting Participation in service improvement and development RTT pathway validation Supporting a wide network of clinicians and other healthcare professionals Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. Please see the attached job description/person specification for more information about the roles and responsibilities for this role.

This role is to support the Service Manager in the delivery of a range of section services. This will involve delivering against cancer targets in a range of service areas. This will involve ensuring the provision of a high quality medical secretarial service to patients and a group of consultants and clinical teams within the department. The day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder may also offer a high level of support administration and organisation to a group of consultants or registrars where needed and within resource limitations. The Assistant Service Manager will work with the Service Managers, Assistant Service Managers, Cancer Pathway Trackers, Lead Clinicians and CNSs to ensure that clinical information recorded to the highest quality and validity. To organise and monitor training for the team as required to ensure the relevant data metrics reported are complete. To do this they will become familiar with all cancer data collection systems across the Trust and will lead the development of robust information systems to support Cancer data tracking. The duties and responsibilities listed below are representative of the Assistant Service Manager role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative or managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the service. Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. Support the Service Manager in managing various sections of service, e.g., out-patients or bookings. This will require working autonomously to understand and drive operating targets, budget controls, and relevant HR management. Ensure effective processes and procedures are in place to monitor and track performance against agreed targets within the service that may be performance related. Problem-solve all day-to-day management issues organising and reallocating work where situations change due to variations to the work load and staffing availability. Exercise delegated authority on behalf of the consultants and clinical leads to resolve day-to-day management issues within the service. Manage the analysis of data so consultants and registrars have access to timely and accurate information on all key performance indicators. Plan and organise the medical secretary service within the department, setting the goals of the secretarial service in order to fit in with the demands of the consultants’ timetables. Policy Development and System Management Develop and write policies and procedures within own work area. Manage the implementation and overall management of office systems, control processes and risk management arrangements to ensure effective delivery of service. Responsible for the design and implementation of audits in collaboration with Heads of Service. To investigate complaints, as delegated by the Service Delivery Manager, in line with Trust Policy. This may involve handling sensitive interpersonal situation. To contribute to the modernisation of patient services delivered by the medical secretaries service Sit on departmental working groups to contribute to future strategies and development Financial Management Authorised signatory. Manage and monitor performance of the administrative support to ensure that the service meets its financial and operating targets. Manage a delegated no-pay budget within the service ensuring that expenditure is within agreed limits and that the Clinical Lead/consultants remains informed of related issues. This would include signatory responsibility for requisition and authorising signature for ordering, up to the amount of £500. Staff Management Day-to-day managerial responsibility for all administration and secretarial staff within the medical secretarial service or others as agreed. Set objectives and review performance of service staff, identifying individual training and development needs and promote continued personal and professional development. Manage annual leave, sickness, disciplinary and performance issues in line with Trust policies and the effective delivery of service. Ensure all staff comply with relevant Trust policies and standing financial instructions. Recruit and induct A&C staff in line with Trust policies and procedures. Anticipate staff shortages and problem areas and take action to minimise the impact of these on service delivery. Support conflict resolution from patients, staff, suppliers, other internal and external service providers and partner organisations in the service. Ensure that all staff adhere to the appropriate legislation when dealing with patient material and that suitable filing & booking systems are effectively managed. Support the monitoring of compliance with internal and external governance and best practice requirements with the medical secretarial services. PA/ Secretarial Responsibilities Monitor clinical secretarial correspondence to set and maintain appropriate quality standards. Arrange, plan and take comprehensive and accurate minutes at meetings. Support consultants by preparing PowerPoint presentations and preparation of research articles. Produce high quality medical secretary support of consultants and clinical teams when required. When appropriate, type clinical letters which may include those of a distressing or emotional nature as well or other relevant correspondence and documents required. Communication Effectively communicate with a multi-disciplinary group of people, demonstrating interpersonal skills when dealing with all levels of staff across the Trust, using persuasion, tact and reassurance where necessary. Liaise with other departments and members of the Trust to ensure the smooth running of the office and to assisting the functioning of the team. Influence, motivate and involve individuals and teams within the service to achieve necessary performance targets. Deal with telephone calls related to the service, ensuring that customers are communicated with in a sensitive and effective manner and problems are dealt with promptly and efficiently. Handle confidential patient information and material in a sensitive and discrete fashion, in compliance with Trust policy and procedure.