Overview of salaries statistics of the profession "Security Automation Specialist in UK"

Location: Europe - home based    Schedule: Full-time, contract       Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for an international CRO can bring? Our team says it's the best of both worlds….         TalentSource Life Sciences (the sponsor-dedicated division of CROMSOURCE), is searching for Freelance Programmers  to join a global pharmaceutical company.         CROMSOURCE is an international CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with their client counterparts.           The Principal Statistical Programmer Analyst/Consultant is accountable for the quality, timely, and efficient delivery of projects, programming work, and good information management. This position requires profound programming experience and excellent industry knowledge to independently lead the implementation of programming activities as well as lead other programmers. It is a leadership role that can have a project or technical focus. It will provide subject matter expertise within the programming discipline as an expert within their own field, acts as a specialist within cross-functional teams to deliver continuous improvement. Must have experience working with oncology trials.         Main Job Tasks and Responsibilities:Leads and directs the full scope of project delivery and/or leads a technical project within the TA/Drug Project/study/function.Leads Implementation of statistical programming aspects of the protocol or clinical development program.Responsible for the high quality of all project deliverables, holding partners and providers accountable for the quality of their deliverable and/or technical subject matter expert for aspect(s) of the TA, Project, or function Leads or contribute to cross-functional administrative or process improvement initiative(s)Drives the development of best practices to improve quality, efficiency, and/or effectiveness within the function. Drives standards development and implementation.Manages and escalates risk in complicated or novel situations within their study and/or projects.Provides Programming expertise to the team.Provides tactical input and/or drives ideas and improvements.Contributes to the function by supporting recruiting and/or providing training and mentorship.Identifies opportunities to improve methodology and provides practical solutions for problems.Influences stakeholders by providing subject matter expertise on programming-related items.Ensures compliance with standards and automation usage.Employs all project management practices in managing drug or technical projects.Provides input to capacity management for all projects in scope.Maintains expertise in the latest industry and regulatory requirements to stay current. Education and Experience:Bachelor's degree in computer science (CS), statistics, or related scientific disciplines with 8 years of clinical programming experience; Master's degree in CS, statistics, or related disciplines with 7 years of clinical programming experience.Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology.Good understanding of the clinical drug development process.Detail oriented.Strong communication skills and coordination skills.Can communicate with global teams independently.Experience with oncology trials.  The Application Process    Once you have submitted your CV, you will receive an acknowledgment that we received it. If you have the requirements, you will be invited for a phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.    If you would like to discuss the role before applying through the website @ https://www.talentsourcelifesciences.com please contact mailto:[email protected] for more information.         Who will you be working for?         About CROMSOURCE        CROMSOURCE is a family-owned international, full-service Contract Research Organisation that, since 1994, has been supporting our clients with outstanding clinical research and staffing solutions services. The successful growth of CROMSOURCE has been achieved by putting high quality and client focus at the heart of everything we do.                        Our Company Ethos    Our employees are the most valuable company asset. We value our resources and ensure they work in a friendly, family environment so they can develop their skills and talents. Human Resources is the fulcrum around which all CROMSOURCE activities are built, and close management and training is the core instrument to develop and maintain highly qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below-industry average turnover rates.         About TalentSource Life Sciences    TalentSource is the division of CROMSOURCE dedicated to flexible staffing solutions. Through us, you will have the opportunity to be integrated into a sponsor-led team, whilst having continuous support from your Line Manager, who will work closely with you to mentor and support your professional development and growth. For our client-facing positions, you must be confident, be able to drive the role, and work autonomously.         CROMSOURCE is an equal opportunities employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status.         Keywords: Principal Statistical Programmer Analyst/Consultant, Consultant, Oncology, Respiratory, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicated, SAS programming, data analytics, statistics, statistical analysis, clinical trials, SQL, Microsoft Excel, Macros, HTML, ODS, operational data store, programming        Skills: Oncology, Data Analyst, SAS Programmer, clinical trials, CRO, Data Analysis, Outsourcing, SAS, SQL, statistical analysis, StatisticsLocation: EuropeShare: LinkedIn Facebook Twitter Email

Junior IT Pensions Analyst Redhill, GB October 18, 2023 WTW deliver outsourced benefits administration services, which include pension administration (Defined Benefit, Defined Contribution and all shades in between) and pensioner payroll. These services will be affected by changes to legislation, tax regulations, amendments to the pension scheme etc, which then require changes to our proprietary software. WTW have a team of Pension Analysts who are responsible for analysing new feature / change requirements, development of the technical solutions and providing configuration / maintenance support, for the deployment of global solutions to our portfolio of applications. This Junior IT Pensions Analyst focuses on technical support and development (e.g. in Python) for the automation of pension calculations, letters and reports using established software development methodology, technical architecture and frameworks. The opportunity requires in-depth knowledge of DB & DC pension schemes, for example gained as a Pensions Administrator, with a passion for technology. In this role, you will gain experience in technical design and development, which will require you to demonstrate your problem solving skills and ability to learn new concepts / best practices. The Role Analyse client requirements and provide inputs in planning appropriate technical solution with a focus on accuracy, build efficiency and maintainability of calculation implementation and letter configuration. Deliver technical solutions for calculation automation implementation and letter configuration for new clients and enhancement support to existing clients. Collaborate with several teams and developers, communicating what is required in support to what is required in the implementation. Resolve technical problems encountered during development and / or post implementation, escalating to senior team members as appropriate. Develop own in-depth specialist knowledge and is a key resource across the team and organization. Develop relationships with other business areas to gain a strong understanding of products and services as well as key business processes. Share best practices of coding and development with the team to encourage continuous improvement and innovation. The Requirements A degree would be beneficial, but experience in a technology related discipline, such as IT would be very advantageous. Knowledgeable on DB and DC occupational pension schemes is essential, including pension calculations and letter configuration. Strong analytical and problem-solving skills. Strong written and verbal communication skills. Willingness to work in a fast-paced collaborative team environment that has tight deadlines. Beneficial Knowledge in Unix (Linux / AIX), Oracle and SQL. Knowledge in Object Oriented Programming (OOP) concepts applied in Python. Experience on source code control systems. Experience on code quality, performance and security. Proven experience in developing and managing the delivery of system / software development projects in a structured environment throughout the entire lifecycle including QA. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

Start Date: Early July 2024 Duration: 1 year Location: Feltham, United Kingdom (We follow a hybrid work approach but some office presence is required.) We at Cisco are looking for a Network Engineer Intern to join our team based in our UKI Headquarters in Bedfont Lakes, Feltham -UK. As part of Cisco’s IT organization we test out the latest Cisco solutions to help with the development and prove their value. Day-to-day activities will involve working within a large global team of Network Engineers, Project Managers and Service Owners to enable the efficient running and 24/7 availability of the worldwide core networking infrastructure. What you’ll do Be coached by world-class leaders who will challenge and mentor you. Join with a team of new Interns all starting your careers together, increase your professional development whilst meeting the demands of your projects and programs. Other activities include but are not limited to: Work on the installation of new equipment/solutions including racking, configuration and go-live on both simple and complex projects. Supporting existing platforms and network solutions. Single working or part of a large team depending of the project. React to and support the swift resolution of breaches and errors so that global operational efficiency is maintained. Requirements We are looking for someone that can demonstrate the following; You are currently enrolled at university studying a course involving Computing, Networking and/or IT (penultimate-year) OR you are attending or have recently completed a certification programme (e.g. a bootcamp or apprenticeship). Equivalent experience accepted in lieu of these. The ability to be given a task and be able to research and deliver what is required. Demonstrate a keen interest in the following technologies: o Networking (Routing & Switching & Wireless) o Automation / Programming - (Python, Bash, PHP etc.) o Linux / Windows Operating Systems o Virtualisation Technologies – VMware, OpenStack, Docker What we offer At Cisco we strongly believe in the wellbeing of our employees and work life balance and our benefits package is designed to reflect this. On top of your remuneration package, you may be entitled to receive these Benefits & Perks and more as part of our People Deal and benefits package + the following: Annual Leave: 25 days + bank holidays + an additional day off for your birthday Free shuttle buses between local stations and the Cisco Campus office We encourage a culture of giving back to the community, and you will be invited to participate in giving back events organised either by the IT team or the Bedfont Lakes campus CSR team. Every year, you can use up 5 days for volunteering activities on top of your normal annual leave allowance. Hands-on experience with the world's largest Networking company. Support in gaining your Cisco certifications Develop an extensive knowledge of Cisco’s broad product line. Give you the chance to work with the top engineers who are specialists in their fields. Assign you to projects where you will learn various troubleshooting skills. Give you access to the vast resources of Cisco to help enable your learning. Our Hiring Teams Network Engineering Access Team: We are responsible for connecting users and devices to our enterprise network across Cisco. We maintain the office wired and wireless networks, alongside several hardware and software remote access solutions with an Agile, SRE mindset and have lots of fun along the way. Network Authentication and Authorization (Network AuthC and AuthZ) team: We architect, design, implement, operate and automate solutions to get Cisco's employees, partners and augmented staff to connect to network by securing their access via Integrated Services Engine (ISE). Selection Process Our selection process is as follows: Application - Hiring Team Video Interview – Virtual or Hybrid Cisco Day. Why you will love Cisco At Cisco, we connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. Life in Cisco IT We are uniquely positioned to see how the rest of the business operates – because between us - we support everyone! The possibilities to create, to build solutions that impact transformational change are endless because change is our constant. Our team is everywhere, and so whilst based in the UK, we regularly work with people across the world and occasionally travel to meet each other. We are devoted to spreading the word about technology in the community and ask our intern hires to do the same, allocating 10-20% of their time in the first year to initiatives such as IamIT in schools and STEM events. In addition to this, we like to have fun and have regular team events. Don’t take our word for it, check out what some of our recent hires are saying! # wearecisco Marianna Pittokopiti: The First Two Months Daniel Cookson, Aliyah Butt & Alex Naggar: Early Life at Cisco Emily Cousins and Paige Chasty wrote a blog check it out here. There is a good video here Link to Cisco Careers Home #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The Company: At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi's, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. Your Role at Impact: The IT Support Specialist is the first point of contact for 1000+ employees globally. You will be responsible for troubleshooting end user issues on various SaaS applications, hardware, network, and telecommunication systems. The role reports to the IT Manager located in New York City. What You'll Do: Work closely with the global IT team to provide support across all time zones Responsible for keeping relevant stakeholders informed of any updates during the resolution of their requests User accounts - new user access, assists with issues, manage user permissions, and handling user terminations Troubleshoot and resolve SaaS issues Conduct research to understand, explain and resolve technology issues Communicate updates to users that have been or may be affected by a problem Utilizes help desk tracking software to present recommendations and improvements for user systems Support and troubleshoot AV systems for conference rooms and townhalls Research and implement new functionality What You Have: 3-5 years of end-user support 2+ years of dedicated application support Experience with IT integrations (SSO, API, etc) Experience with creating technical documentation Site owner for local and regional offices Ability to work independently and think creatively. Experience supporting SaaS applications such as Google Workspace, Slack, Zoom and other SaaS applications Experience with using a ticketing system such as Jira, Freshdesk, etc. Ability to support predominantly a Mac based environment Ability to work independently without in-person supervision Understand information security principles and best practices Benefits (Perks): Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives 6 months paid parental leave Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Start Date: August/September 2024 Location: Feltham, United Kingdom (We follow a hybrid work approach but some office presence is required.) Job Overview We at Cisco are looking for a Network Engineer, with a passion for technology and solid academic foundations in analytical disciplines. Cisco is a strong advocate of using its own enterprise networking, data center, collaboration products, and solutions internally; Cisco IT deploys all these technologies – the result being that Cisco IT accrues a great deal of experience in how to design, deploy, operate, and automate these solutions within a large global enterprise. What you’ll do As a Network Engineer, daily activities of the role involve working within a large global team of DevOps Network Engineers, Product Owners, and Product Managers to enable the efficient running of all Cisco offices and remote/hybrid working solutions. You'll also have the opportunity to work on a variety of different projects across our technology portfolio. Activities include but are not limited to: Use creative problem-solving to provide Cisco with advanced, essential business capabilities. Developing technical prototype environments and concepts. Supporting existing platforms and network solutions, including but not limited to both WAN, LAN, and Wireless. Single working/or part of a team dependent of the project, using the SAFe methodology. Identify and work on areas that can be automated to streamline processes within the team. Requirements We are looking for someone that can demonstrate the following; Including but not limited to a recent/upcoming graduate of a Bachelor’s degree (or higher) or a certification program (e.g. a bootcamp or apprenticeship). Equivalent experience accepted in lieu of these. Strong analytical mind-set Familiar with design concepts Demonstrate a keen interest in the following technologies: o Networking (Routing, Switching, and Wireless) o Software Defined Networking (i.e. SDWAN, SD-Access, etc) o Automation / Programming – i.e. Python, Ansible, REST, APIs are advantageous but not essential o Virtualisation Technologies – VMware, OpenStack, Docker are advantageous What we offer At Cisco we strongly believe in the wellbeing of our employees and work life balance and our benefits package is designed to reflect this. On top of your remuneration package, you may be entitled to receive these Benefits & Perks and more as part of our People Deal and benefits package + the following: Annual Leave: 25 days + bank holidays + an additional day off for your birthday Free shuttle buses between local stations and the Cisco Campus office We encourage a culture of giving back to the community, and you will be invited to participate in giving back events organised either by the IT team or the Bedfont Lakes campus CSR team. Every year, you can use up 5 days for volunteering activities on top of your normal annual leave allowance. Hands-on experience with the world's largest Networking company. Support in gaining your Cisco certifications Develop an extensive knowledge of Cisco’s broad product line. Give you the chance to work with the top engineers who are specialists in their fields. Assign you to projects where you will learn various troubleshooting skills. Give you access to the vast resources of Cisco to help enable your learning. Our Hiring Teams Network Engineering Access Team: We are responsible for connecting users and devices to our enterprise network across Cisco. We maintain the office wired and wireless networks, alongside several hardware and software remote access solutions with an Agile, SRE mindset and have lots of fun along the way. Selection Process Our selection process is as follows: Application - Hiring Team Video Interview – Virtual or Hybrid Cisco Day. Why you will love Cisco At Cisco, we connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. Life in Cisco IT We are uniquely positioned to see how the rest of the business operates – because between us - we support everyone! The possibilities to create, to build solutions that impact transformational change are endless because change is our constant. Our team is everywhere, and so whilst based in the UK, we regularly work with people across the world and occasionally travel to meet each other. We are devoted to spreading the word about technology in the community and ask our early in career hires to do the same, allocating 10-20% of their time in the first year to initiatives such as IamIT in schools and STEM events. In addition to this, we like to have fun and have regular team events. Don’t take our word for it, check out what some of our recent hires are saying! # wearecisco Marianna Pittokopiti: The First Two Months Daniel Cookson, Aliyah Butt & Alex Naggar: Early Life at Cisco Emily Cousins and Paige Chasty wrote a blog, check it out here. There is a good video here Link to Cisco Careers Home #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

We're looking for a Service Team Engineer to join our team in London as part of our Technology function. Key Responsibilities Resolving or fulfilling all incoming interactions from users in person, on the phone and via e-mail in a 70/30 Windows/Mac OS based environment Ensuring all interactions with users are logged and managed throughout the ticket lifecycle in line with the SLAs agreed with the organisation Managing on-site IT build rooms and the associated equipment including maintaining and repairing laptops as required Contributing to the meeting of key performance indicator metrics outlined by the UK Service Manager Building and configuring both Windows and Mac OS hardware through relevant automation platforms Handling inbound telephone calls to the Service Desk as required. Liaising with relevant 3rd line departments to resolve more complex technical issues where required Sharing knowledge with both technical members of staff and end users through the creation of documentation as per agreed templates Maintaining and developing own technical knowledge and skills through utilising online training platform Identifying and escalating repeat issues to increase first time fault resolution Delivering training to staff on core technologies such as Slack and G-Suite Supporting user audio/visual meetings and events in both office and off-site locations as required Enforcing all IT security policies, reporting any breaches or risks to the Security Management team appropriately Sharing responsibility of covering weekends on call with the rest of the team where needed. Your Experience Essential Relevant experience, working within a Service Desk environment Extremely personable, able to communicate effectively with users at all levels of the organisation via various communication methods Problem solver, demonstrate a logical approach to problem solving Genuinely enthusiastic, remaining positive in challenging situations Thirsty for knowledge, looking to develop and improve own skills Excellent communicator, able to present complex technology information clearly and concisely, adapting communication style as required Agile, able to react and adapt to varied situations in a calm and efficient manner Attention to detail, along with a focus on deliverables Team player, able to work effectively as part of a team which is spread out globally with varying workload and pressures Desirable Experience working in an enterprise IT environment ITIL v3 Foundation qualification Experience supporting Mac OS operating systems Familiarity with Technologies such as Fuze, AnyConnect VPN client, ServiceAnywhere ITSM tool, Slack, G-Suite (administration), Lenovo/Apple hardware, Papercut, Sophos Web Protection Experience delivering IT support to senior members of staff within a large scale organisation What We Offer Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits. 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. Inclusive Workforce At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you. For more information on our culture, visit Ascential.com. About Ascential Ascential is a specialist, global, information company that helps the world’s most ambitious businesses win in the digital economy. Want More Info? Find out more on what our people say: Ascential YouTube Channel If we inspire you, why not join and inspire us?

As a Hands-on Engineer, the following skills are expected on a daily basis:Daily monitoring - DatadogCertificates managementDaily MonitoringCluster healthAPI health - Response time & Wakeup timeIdentify improvement opportunitiesOptimise license useMonitor 3rd parties performancesDaily Analysis:Daily contact with client IT to investigate customer's origination/servicing queriesProvides business data needed for confirming or investigating customers statusesEnsure status updates issues are kept to an absolute minimumReplay correction updates sent by vendors on APIIncident Management:Perform the role of Major Incident ControllerProduce the Post Incident ReviewRoot Cause analysisEnsure improvements are loggedEnsure improvements are implementedService restoration, implementing long term or short term solutionsDevelopmentDevelop and implement bug fixesBe part of the Dev team and implement L2 storiesMaintenance and components upgradesJAMDocument activities an L1 3rd party can be performingEnsure shift left is progressingSoft skills:- Capacity to identify potential risks and bring awareness to stakeholders- Good oral and written communication for documentation and technical workshops- Engage with people with varying level of technical skill- Problem solver mindset- Team playerAs an Azure Application specialist, with strong cloud competences, you'll be responsible for the availability of the platform and its improvements as a level 2/3 engineer.You have strong Azure competences, and ideally have exposure working with another cloud provider. You will have a strong understanding of incident management and P1-P5 protocols.You have a strong security sensibility and always think "shift left" and collaborate with Security Team, with strong experience on deployment automation (application and infrastructure deployment)Expected Certifications are as follows:- As a key contributor in a Cloud environment, a certain level of credential is required:- Azure Administrator Associate