Overview of salaries statistics of the profession "Higher Education Account Manager in UK"

Location: Europe - home-basedSchedule: Full-time, Permanent CROMSOURCE is a growing international CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative "one-team" culture.  We are recruiting for a dynamic person to join our in-house team as a Director of Business Development - PV, MA & RA Services. You will be responsible for lead generation, opportunity assessment, creating new accounts, and growing existing accounts. Join our team and help us deliver clinical trials that will improve patients' lives.   Main Job Tasks and Responsibilities: Identify, assess, and pursue new business opportunities.Build and maintain positive relationships and provide regular face time with key decision makers within prospect and client organizations.Develop a deep appreciation for the client's business challenges and organizational structure and use this insight to develop realistic and actionable account plans.Contribute to the ongoing refinement of the company's business development approach, defining client and vertical targets, minimizing the cost of sales, and increasing both efficiencies and closing rates.Work to exceed revenue targets that align with the company's growth objectives. Education and Experience:6+ years of sales and account management experienceExperience in functional and consultancy sales with a particular focus on Product Safety, Pharmacovigilance, Medical Affairs, and/or Regulatory AffairsEstablished a network of decision-makers in the life-sciences industry.Experience selling to, presenting to, and building relationships with senior management and C-level stakeholders.Strong negotiation skills with a proven track record of closing complex business dealsPersuasive and compelling presentation and communication skills, both written and verbalAbility to interpret business challenges and present quick and responsive high-level solutions.Deadline-driven with a proven ability to manage multiple engagements at varying points in the sales cycle.Positive employer and client referencesBA, MBA, or equivalent experience The Application ProcessOnce you have submitted your CV, you will receive an acknowledgment email. If you have the requirements we need, you will be invited for a phone interview as the first step.  If you would like to discuss the role before applying through the website @ www.cromsource.com/careers/job-vacancies please contact [email protected] for more information. Who will you be working for? About CROMSOURCE   CROMSOURCE is a family-owned international, full-service Contract Research Organisation that, since 1994, has been supporting our clients with outstanding clinical research and staffing solutions services. The successful growth of CROMSOURCE has been achieved by putting high quality and client focus at the heart of everything we do.                Our Company EthosOur employees are the most valuable company asset. We value our resources and ensure they work in a friendly, family environment so they are able to develop their skills and talents. Human Resources is the fulcrum around which all CROMSOURCE activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below-industry-average turnover rates. CROMSOURCE is an equal opportunity employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Keywords: Director of Business Development, business development, marketing, contracting, travel, clinical trials, CRO, Clinical Research Organization, clinical development, CRO management, relationship management, clinical research sales, account managementSkills: Business Development Director, Business Development Manager, Clinical Research Associate, Business Development, clinical trials, CROLocation: EuropeShare: LinkedIn Facebook Twitter Email

As part of the Business Development Manager (On Trade / South West) role, you'll develop and manage an account base of customers spanning the Independent On-Trade (IFT). leverage the wholesaler supply platform, widen its footprint, and grow the value contributions across these channels within the associated customers.Your focus will be to drive distribution, visibility and activation of the Drinks brand portfolio including our key exclusive Distribution Brands, across your customer base; acting as a consultant to the trade, bringing customers on the craft spirits journey.Drive sales within the South West region (Bristol, Cardiff, Bath, Gloucester) through effective account management.Use your expertise in the craft spirits category, and your knowledge of the consumer journey, quoting category trends and insights, to facilitate decision making and product ranging, growing out the MoM Trade basket spend, whilst ensuring a greater presence for our own core Maverick brands in trade and wholesalers.Drive distribution, visibility and rate of sale of our core Maverick brands, subsequently leveraging these listings to further establish distribution of the wider brand portfolio.Liaise with the appropriate external RTM Sales Managers to work collaboratively, unearthing new opportunities to support existing distribution, and land new distribution, with a clear and robust ROS plan applied.Partner with our 3rd party brands on activations and brand building, within the relevant area and prestige client / partner base (for example 5 star hotels, high-end cocktail bars and restaurants) and specific wholesalers. The successful Business Development Manager (On Trade / South West) will:Full, Clean UK Driving LicenseDemonstrate their experience of quality Account Management within the Spirits industry, including selling-in new products or range extensions.Experience of new business development within the On-Trade and Wholesale and/or Indy Retail sector desirable.Experience and knowledge of the designated region, and the key spirits players within it.Strong working knowledge of UK spirits business - brands, venues, trends, innovation.Strong product knowledge spanning all categories of spirits, preferably along with an understanding of the craft spirits category.Demonstrative skills in commercial investment builds and management, including an understanding of spend vs costs and overall contributions.Strong numeracy, language and negotiation skills.Good IT competency, including Google Suite of apps along with ability to produce engaging presentations.Educated to 'A' level standard or equivalent.Wine & Spirit Education Trust (WSET) Qualification at Higher Level would be desirable, as would degree level education.Curation of cocktail lists and skills in trade marketing would be hugely valuable.Experience in working the other side of the bar would be useful, as well as working in an off-trade retail setting, specifically in the spirits category.

Details Reference number 327506 Salary £35,191 - £41,218 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based) A Civil Service Pension with an average employer contribution of 27% Job grade Higher Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About The Role The role sits within the Information Technology and Delivery Directorate (ITDD), as part of the IT Service Management (ITSM) function. This post will be responsible for leading a variety of IT resolver groups and enabling the delivery of a high-quality service to the end user base. The Service Desk Manager will identify emerging issues and is a knowledge expert across teams. The post holder will be expected to provide strong leadership and direction to the Service Desk Analyst team by managing their career, development and performance needs and ensuring they are supported throughout their employment life cycle, in line with ONR’s performance management process. The Service Desk Manager is responsible for the resourcing and development of the team, including any coordinated service transitional activities. The post holder will need to have strong communication skills to motivate and encourage workers, and strong interpersonal skills to build relationships with customers. This is an exciting role within the ITDD and is essential in ensuring that we provide a service that exceeds the needs of the organisation. Principal Responsibilities Responsible for identifying emerging issues within the IT Service Desk team. Management of 1st level incident and service escalations Own and update Service Desk scripts for Service Desk Analysts Identify insights into Incident and Service Request that aide in minimising service disruption to users. Monitor and support IT service delivery ensuring systems, services, methodologies, and procedures are in place and followed. Responsible for the resourcing, capacity planning, coaching and development of the team, including the preparation and co-ordination of service transition activities. Management of the or team, this includes providing support, supervising staff, and providing direction and mentorship to staff. Instil a service-first approach and align to industry best practice, this will include embedding and applying ITIL best practices across an ITSM Service Desk tool to enable effective technical support. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques. Facilitate and contribute towards meetings to ensure that the team are improving performance, service, modernising IT and enhancing product quality. Use information gathered at these meetings to target areas for continual service improvements. Update and review the IT Service Catalogue ensuring that items are up to date, accurate and fit for purpose. Support staff and the wider ITDD team with the use of new and existing technologies. Job description Line Management Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future. Location / Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Qualifications Successful applicants should hold, have the equivalent or be willing to work towards within the first 12 months the following qualifications: ITIL Foundation Certification (Essential) MTA Cloud Fundamentals (Desirable) AZ-104 Microsoft Azure Administrator (Desirable) Person specification Essential Skills/Job Related Expertise Solid understanding of a service-first approach, aligned to industry best practice. Experience of service reporting and incident trending analysis and solution Proven experience of implementing continuous IT service Improvement Significant experience of team management with various teams and IT resolver groups. Experience of working with multiple 3rd party suppliers to ensure incidents and service requests are resolved or fulfilled. Demonstrable experience in stakeholder management, specifically SME’s, Service & Product Owners Proven experience of balancing challenging and conflicting priorities, with resilience to flex in order to meet business needs. Benefits Alongside your salary of £35,191, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Adrian Davies [email protected] How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Adrian Davies Email : [email protected] Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm

Job Title IT User Support Specialist Position Full Time Role Business Services Location London Practice Area/Department Banking Description Role Overview The support of IT at RPC is key and a vital function that ensures the firm can provide full service to our clients in accordance with our client service standards. An opportunity has arisen to recruit a highly motivated, talented and enthusiastic team player to join the IT User Support team as the first point of contact for supporting RPC's people. This role is responsible for the day-to-day IT support and service of all RPC offices (London, Bristol, Hong Kong & Singapore). This includes technical troubleshooting, providing solutions, educating RPC users on the standard ways of working and training them on systems as and when required. This role involves being an advocate for IT and ensuring delivery of RPC systems and services. Feeding back to the IT Service Delivery Manager on suggestions and improvements that can be made, education and the customer service provision. Adhering to the ITIL framework, providing swift responses to incidents, requests and enquiries raised by the business, investigation of incidents and problems by adhering to standard operating procedures and troubleshooting skills through resolution. When necessary liaising with IT colleagues and carrying out trend analysis to avoid problems in the future within SLA response times. Being a member of the IT team ensuring that a world class customer service is provided to the business, working closely and collaboratively with other IT teams to ensure a strong relationship is maintained between IT and the business. Reports to IT User Support Team Leader Position requirements: Acting as the first point of contact for all business IT enquires, answering calls/emails and walk-ups in a professional and helpful manner, with the objective of completely understanding the caller's problem or requirement. Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Excellent understanding of ITIL best practice, ability to follow ITIL processes and procedures. Investigating and resolving incidents to the best ability and ensuring all enquires are recorded effectively in our call logging system. Supporting and troubleshooting RPC technologies as specified in the technical requirements below, maintaining excellent relationship and communication with International IT contacts ensuring sharing of knowledge and procedures. Monitoring ITSM call queues to ensure all tickets are being dealt with effectively and according to the service standards. Contribute to Service Desk team meetings from an incident management perspective and actively share information and knowledge with all members of the team. Aim to continually improve levels of IT skills and knowledge. Comprising service desk support, the incident management cycle, problem management and change management and the support processes necessary to ensure service quality and customer service. Incidents and requests are received via telephone, email, or face-to-face visits. Technical support and providing advice using the most appropriate method such as telephone, remote access, email, or a desk side visit. Provide first, second and third level technical support as part of the Global IT User Support team. Take ownership of incidents and requests recording, prioritising, regularly updating tickets and users, investigating, and troubleshooting to identify the root cause through to resolution. When necessary, liaise and escalate to other technical teams. Responsible for handling Incident and Problem escalation, ensuring all Incidents and Service Requests are dealt with in Service Level Agreements (SLA) targets, and that customers are kept updated regularly. Consistently deliver high levels of customer service and best practice standards by considering business objectives, IT policies, processes, and procedures. Always supporting and driving a customer care philosophy that ensures customer satisfaction within the IT road map. Act positively as an IT representative by promoting decisions made about equipment selection, services policies, and projects. Access and submit articles to the knowledge database, maintenance of documentation, standards, and procedures to aid incident resolution. Work with IT teams to produce documents and process to provide a consistent service to the business. Proficient knowledge of Active Directory to perform system administration activities such as user account management and support. Provision the configuration of hardware, computer, laptops, Polycom telephones and mobile phone technologies. Windows 10 - certification or equivalent experience ITIL methodology experience where possible. MS Office 365 - MOS certification or equivalent experience Document Management Systems (iManage) Mobile Device Management (MS Intune) Good knowledge of networking e.g., TCP/IP, WAN/LAN, patching etc Contact Relationship Management system (Interaction - preferred but not essential) Practice Management Systems (Aderant - preferred but not essential) Digital Dictation (BigHand - preferred but not essential) Citrix and Time Recording Software (Aderant Expert Time - preferred but not essential) Softphone administration (8*8 - preferred but not essential) Support the role out of IT projects by managing user expectations, work with the IT teams and others as and when required to ensure a smooth delivery. Keep up with the IT project road map and communicate with users to build a better relationship between IT and the business. Strong communication skills both verbal and written. Ability to write and send communications to the business. Influencing users and the business to understand how they can better use the firm's technologies, applications, and processes to improve the way they work. Analyse training needs for the user community and feedback to the IT Learning Team. Sustain skills that are appropriate for the role and for the business. Organise work tasks and projects as guided by the management team. Working conditions: Shift base as follows - 37.5 hours a week rota: 08:00 - 16.30. 30 - 17.00 00 - 17.30 30 - 18.00 30 - 20.00 Hybrid working depending on on-site requirements (Meetings/Room Support/Hardware setups) Out of hours work when required either before or after normal shift hours and at weekends (Overtime) Providing 24/7 on-call support on a rota basis post probation Providing additional cover for shifts during holidays and sickness. Some moving and lifting of moderately heavy IT hardware and peripherals. Use of telephone headset and sitting for extended periods of time Please note that you may be asked to cover other shifts at any given time to ensure that support meets the needs of the business. Please note that you may be asked to travel to another site at any given time to ensure that support meets the needs of the business. Join the on-call rota support at weekends for both Asia and UK colleagues (please refer to On-Call Policy for further information)

Details Reference number 327542 Salary £28,936 - £34,178 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based and a recruitment allowance of up to £6,000 if applicable) A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About the Role To provide 1st and 2nd line support for all IT issues raised within the service management tool, and to triage where appropriate, under an ONR hybrid IT support model. Service Desk Analysts are crucial to a reliable and successful IT operation of our organisation across all ONR office locations and associated data centres, working in conjunction with a number of Managed Service Providers. The role will perform tasks such as receiving requests and incidents from customers, triaging using the appropriate ITSM service tool and trying to resolve end user queries. In addition, an understanding of when to escalate issues to senior members of the team is fundamental part of the role. Principal Responsibilities To provide first and second line service desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment To assist with the purchase, setting up, maintenance and repair of computers, audio-visual equipment, computer-linked equipment, and computer-related equipment To install and configure software applications. To help maintain appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained. Field and triage calls from end users within a service desk and own the issue through to resolution. Escalate service and incidents using the appropriate methods. Support staff and the wider ITDD team with the use of new and existing technologies. Ensure the availability of IT Services, systems, and associated business critical resources. Ensure consistent housekeeping checks are in place and associated records are maintained. Assist in producing and maintaining IT statistics, reports, checklists, and other relevant technical documentation to the relevant standard. Ensure personal knowledge and exposure to service desk tools and techniques remains up to date, appropriate and relevant. Job description CDM Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future – please make yourself aware of the CDM R2A2 on the staff handbook which details CDM responsibilities Role Profiles - ONR Intranet - onr.kahootz.com Location/Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Person specification Qualifications Successful applicants should hold or be willing to achieve the following qualifications within the first 12 months: ITIL V4 Foundation Certification, or equivalent (Essential) MTA Cloud Fundamentals, or equivalent (Desirable) Essential Skills/Job Related Expertise Proven experience of being able to resolve end user requests within service level agreements; empathise with end users and improve service metric. Proven ability of delivering a quality service whilst being able to manage multiple priorities. An ability to track, log and correct information to protect assets and components. An ability to review process efficiency and suggest ways to optimise processes. Service reporting – Produce service reporting in a standard format and to agreed timescales. Technical understanding – Demonstrate an awareness of different IT products and services with a high level of understanding of what it involves. Evidence of being able to communicate to and work effectively with a wide range of stakeholders. Proven ability of delivering a quality service whilst being able to manage multiple priorities. Confidence in the use of modern Microsoft based IT tools and applications. Benefits Alongside your salary of £28,936, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Stephen Rutherford. [email protected] Mob - 07717422252 How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Stephen Rutherford Email : [email protected] Telephone : 07717422252 Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm

The General Manager UK (Commercial) - Fragrances will be responsible for the following:Full P&L and budget responsibilitiesDrive commercial business growth in UK and manage distributor markets in Greece, Turkey and ItalyManage department heads of Sales, Customer Service, Lab, Marketing, Perfumery and Evaluation in UKWork with UK manufacturing team to deliver outstanding services to customersWork with the relevant team to establish competitive sales and business development capabilitiesIdentify potential new customers / KA and create awareness networks to generate new business interestsHelp local country team navigate the business development pathway to ensure they effectively approach and capture the business opportunitiesEstablish a direct relationship with customers to help them achieve their objectives and build long term relationshipIncrease the connectivity of customers and my client's technologies to support their desired outcomesPositioning and bundling products ranges to provide value add initiatives to generate revenueUtilise data to identify target opportunities and develop effective business initiatives and events to generate growthShare market intelligence insights and data to ensure appropriate action is taken to position my client as a choice of considerationDevelop targeted and scalable communications to promote the my clients technology to customersProvide leadership to the overall team and ensure necessary collaboration and communication between the sales team and all support functionsInspire relevant team and resources to collaborate and work transparentlyEnsure and encourage best practice and success stories are shared across the organisationThink strategically, analytically and solve problems through investigation and research and shows judgement in decision makingDevelop and manage high performing teams across the functionsThe General Manager UK (Commercial) - Fragrances will come with the following relevant skills and experiences:Good level of education, degree essential and ideally relevant for the roleStrong experience in the Fragrance or relatable industry sectorUnderstanding of FMCG, Consumer Goods and Retail in relation to high level customer management and solutionsStrong financial and analytical skills as well as sales and business developmentExperience of no just the UK but international business and ideally markets such as Turkey, Italy and GreeceTrack record of developing and implementing sales and business development strategic plans that have delivered strong positive outcomesExcellent leaderships skills - ideally of 1st and 2nd line management across large or multiple functional teamsStrong track record of working cross functionally across a large organisation, with excellent communication and presentation skillsA hands on leader, driving from the front and who is results and business focusedAble to commute to our Hertfordshire head office here in the UK

Business Unit: Corporate Finance Industry: CORP - Corporate Role Objective: The Personal Assistant (PA) is responsible for providing full secretarial and administrative support to a team of financial staff within a specific department. Under minimal supervision, the Personal Assistant (PA) performs various administrative and secretarial duties, and co-ordinates the needs of senior executives and financial staff as required. This individual will also consistently demonstrate their ability to take action when necessary and respond appropriately and is provided a company handset in order to be available outside normal working hours. The PA establishes priorities and follows through with multiple tasks. S/he exercises frequent independent judgment, and works closely with other PAs on day-to-day activities, as well as the Office Manager (OM) in order to facilitate a team support environment across the office. The position involves a variety of assignments of both long and short term. Duties include but are not limited to: diary and travel management, expense processing, general administrative support, client database management, department supplies, absence cover for team members and administrative/project work for the OM as directed. Responsibilities: 1. Secretarial Support Diary Management: arranging, rescheduling and confirming appointments; keeping executives and their diaries updated of changes as required. Telephone Support: Receiving/making calls, taking accurate messages, liaising with clients. Picking up calls for other members of the team when necessary or dealing with where possible. Liaising with clients, responding to their requests in an appropriate manner. Draft, prepare and/or distribute documents on behalf of supported staff and others as requested; includes creating/manipulating Word, Excel, PowerPoint documents for executives. Arranging conference calls using dedicated HL conferencing systems, ensuring accuracy of contact names, pins, meeting numbers etc. Must be confident in working across time zones when coordinating calls. Review incoming invoices; check for accuracy and verify, including assigning relevant cost/project codes. Liaise with US-EMEA based Assistants where necessary and provide support to visiting executives when in the office. Constant liaison with internal management, financial staff, external clients and prospects. Arranging meetings/lunches/dinners, both internal and external, as requested. 2. Travel & Expenses Extensive and complex travel bookings, using corporate Travel provider. Produce itineraries as required. Ensure adherence to HL Travel Policy at all times. Process visa applications, passport needs, currency requirements and associated reconciliations. Book taxis and cars as necessary. Prepare and submit expense reports using HL online expense system, ensuring appropriate receipts are attached and all items accounted for, and that process is completed within policy and monthly accounting deadlines. Collating expenses breakdown for client billing through Accounts Team. Reconciliation of monthly corporate/personal credit cards within deadlines. Ensure relevant travel refunds have been processed by travel provider. 3. CRM Data Management Maintain/update SalesForce (Client Relationship Management (CRM) database), including updating SalesForce business contact information, adding relationships etc. Create call reports and ensure accuracy of data held. Training will be given, a thorough understanding of its functionality will be essential. Proactively ensure the integrity of the firm’s CRM database by assisting in firm wide data hygiene efforts, including researching and entering missing data. Responsible for Deal Execution administration as directed by Deal Team, including NDAs for prospective clients, conflict checks and SalesForce data updates. Maintain file records for team, including filing and archiving. Register executives for conferences/seminars (on approved Marketing Budget List). Keep them abreast of new seminars/conferences in which they would be interested in attending. Liaise with internal Marketing as required, who oversee all these activities. Appropriately renew subscriptions (through the OM and/or IC as appropriate). Photocopying/Binding of presentations. 4. Administrative / Project Work Set-up and maintain well organised filing system conducive to the needs of the business line. Maintain team absence records, liaising with HR/OM as required. Support new joiners at all levels with familiarization of company policies and procedures. Organise client entertainment events, conferences, and promotional activities and ensuring adherence to budgets. Support and assist on Firm wide initiatives as directed by executives and/or OM. Share best practices. Participate in office admin meetings and/or events. Carry out project work as required and instructed by the Office Manager. Carry out ad hoc duties/tasks as deemed necessary to ensure the efficient operation of the team. 5. Absence Cover General support and help to other Assistants across the office when possible. Provide cover in the absence of other PAs including HL Reception cover if needed. Support the Office Manager as required. 6. Health and Safety Act as Fire Officer/First Aider if required (training will be given) . Ensure office space remains presentable and free of obstacles; notify OM of issues. Education / Skills / Experience Required Degree level education or of graduate calibre. Excellent organisational, oral and written communication skills; detail-oriented, and able to prioritise workload. Competent user of Microsoft Office products, including PowerPoint and Excel. Fluent in English, additional European languages an advantage. A positive, flexible, responsive service-oriented attitude and able to meet deadlines in a timely manner. Resilient and able to deal with high pressure environment and demanding individuals. Flexibility, resourcefulness and good anticipation are important qualities, as is the ability to act decisively and on own initiative. Confident with an outgoing personality and practical approach to problem solving. Ability to effectively interact with all levels of staff and maintain confidentiality. Self-starter with a strong sense of ownership and a personal commitment to continuous improvement of policies and procedures. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.

An exciting opportunity to join CAMHS based at the Harrington Building as an office manager. The role will involve line management and supervision of current secretarial and reception staff and development and oversight of the administrative support provided to clinical staff. The Office Manager will be part of the Senior Leadership Team at the hub and will work closely with clinical and strategic leads, ensuring a high quality and efficient administrative service that support service delivery and improvement. The Harrington Building houses 5 CAMHS services that see young people from the ages of 0-18 years and their families, as well as an Inpatient Ward Galaxy House. You will be joining a friendly and welcoming team who value working together and supporting each other. The successful candidate will need to be a confident communicator and have previous experience of working at a senior level. An understanding of the NHS and partner organisations would be an advantage. You will be organised and enjoy working in a busy and diverse environment Main duties of the job Develop administrative processes and policies to ensure the effective running of the service To maintain absence records and carry out sickness reviews, return to work interviews etc. as per Trust policies. To undertake discipline, grievance, absence and performance management processes in accordance with Trust guidance To lead on recruitment into the administration team Carry out regular 1:1s and appraisals of administration staff Provide effective diary management to members of the senior leadership team. Ensuring that meetings are scheduled/rescheduled in accordance with competing priorities. Provide reports, presentations and information as required by the senior leadership team Ensure that all information received is communicated in a timely manner Ensure that confidentiality is maintained at all times in regard to the work of the CAMHS team. Advanced use of software Programmes such as MS Office, Hive and Paris. Ability to work under pressure and meet tight deadlines. Ability to prioritize and delegate tasks appropriately MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected]. We’re looking forward to hearing from you!

Leading internal and external designers to ensure that the brand and developments are designed in line with values, which include creating unique, high-quality, and customer-centric spaces that promote well-being.Appointing and leading a professional team, initially to achieve planning consent and later through to Practical Completion.At a project level, leading relationships with stakeholders such as funders, joint venture partners, community organisations, planning authorities, statutory bodies, and contractors.Post planning consent, leading a professional team to procure construction, working closely with the Projects Director.Managing the contractor and other third parties to deliver Practical Completion and occupancy, including ensuring planning conditions, statutory, third party, occupier and funder requirements are satisfied.Maintaining strong relationships with external partners, including architects, professional teams, and the Operations Team, to ensure that properties are delivered to a high standard.The successful candidate must possess at least 5 years of experience in property development, project management or a related field. Strong project management skills, including the ability to manage multiple projects simultaneously is also required. Professional Qualifications - RICS (preferable). This role is ideally suited to a DM with Hotel project experience and can coordinate with the professional team to ensure their work is fully integrated into the relevant project.

the overall success of assigned applications/products - education, promotion, deployment, adoption and embedment in countries inspiring and influencing colleagues and users of apps/products to increase their propensity to adopt the apps properlymanaging all stakeholders, including core (process owners, developers, data analysts, org change) and country teams (D&T, finance, procurement, and operations)collecting, analysing, and responding to end user feedback and evaluating ideas and opinions for improvementsleading root cause analysis and solving problems which may ariseinfluencing app/product strategy and vision inc definition of timelines and roadmapsdemonstrating new ideas and features to stakeholdersUnderstanding importance of assigned apps in realising overall benefits Understanding of technology and business change/transformation Root Cause Analysis and process & data mapping skills Expert in using latest tech inc MS OfficeAwareness of S/4 HANA and app delivery methods Sales/Account Management skills Passion for tech and how it can improve the lives of our colleagues Strong communication skills, experienced at stakeholder management Pro-active follow-upAbility to prioritise and take decisionsPrevious experience as Account Manager/Product ManagerExperience of transformation projectsCross functional workAbility to set and maintain high compliance and standards Ability to manage delivery of 3rd parties

Own the commercial strategy and performance management for a core product categoryLead the category on P&L deep dives, identifying revenue/cost issues and driving continuous business improvement initiativesAssess commercial implications of strategic decisions made on product, marketing, investments at HQ and at a local level across EuropeBuild strong business partnerships with key accounts and align on goals and opportunities for growthRun regular business reviews and prepare meaningful material to share insightsLiaise with local commercial leaders in markets to stay informed of key account performance and issuesMonitor trends and developments in the European retail landscape and the impact they have to the businessAssess assortment and pricing strategies being planned and deployed by the biggest retail partners, and its implications on the commercial strategy (e.g. pricing, promotions, incentives)Identify new channel development initiatives across markets, and scale where necessaryTrack market, competitor, channel developments, and share with the wider businessEvaluate competitor's performance, pricing and channel strategies making recommendations to ensure the business continues to maintain a high-reaching positionProvide mentorship to members of the team and develop content for executive presentations, customer meetings, local market workshops and specific performance reviewsPresent the commercial performance and strategy in the company to key stakeholdersA successful Head of Strategy and Commercial should have:A strong academic background with a degree in a relevant fieldExcellent strategic planning and execution skillsThe ability to drive business growth and manage a team of 3 effectivelyExceptional communication and stakeholder management skillsExperience in working within a fast-paced, evolving industryStrategic thinker with a comprehensive understanding of P&L and commercial principlesComfortable and proficient to interact and present to the senior executivesOutstanding analytical and data management skillsAdvanced Excel, PowerPoint and Word skills

Your main objectives is to support the board and senior leadership team in ensuring the charity continues to deliver high-quality, safe, effective and financially sustainable services now and in the longer-term;Under the guidance of the Head of Risk, Audit & Governance, and in collaboration with key stakeholders across the organisation, coordinate and manage the implementation and ongoing development of the charity's risk management framework; risk policies, risk appetite statement; "risk universe" and board assurance framework / assurance map;Undertake deep dive risk assessments and provide assurance over the effectiveness of internal controls from time to time as required by Audit & Risk Committee;Undertake a quarterly review of key financial controls and report findings to the Finance, Fundraising & General Purposes Committee and Audit & Risk Committee;Monitor and report on the implementation of agreed management actions designed to strengthen risk mitigation strategies / close compliance gaps and provide assurance on these to SLT and trustees.Prepare the risk update for SLT, the board and each of its committees including risk heat maps and key risk indicators for the charity's principal risks.Establish effective working relationships with other second line risk, quality and compliance functions and periodically monitor the effectiveness of their activities.Liaise with SLT directors to ensure departmental risk registers are in place and appropriately maintained.Facilitate risk workshops and provide online training on Charity risk management policy and procedures. Meet regularly with risk owners to review risk responses and progress with actions. Ensure there is an effective process of escalation of significant risks to SLT and trustees;Prepare the annual review of the effectiveness of internal control and reporting on the principal risks for inclusion in the annual report and accounts;Take the lead on business continuity planning, working with the Risk & Assurance Analyst:Develop and implement the Business Continuity Management (BCM) framework and annual programme of work and advise on compliance with contractual requirements (in particular the NHS standard contract)Work in close partnership with Head of IT to ensure the IT Disaster Recovery Policy and Procedures are kept up to date and regularly testedProvide advice and guidance on BCM issues including the co-ordination, development, implementation and review of BIAs, BC plans, processes and procedures.Provide accessible reference data digitally and in hard copy as necessary for all staffMeet with Business Continuity Leads to establish routine and structure as well as the review of Business Impact Analysis and plans on an annual basis or when necessaryCreate awareness of the importance of crisis management and business continuity planning through communication and the provision of training and facilitation of role-based scenario walk-through exercises.Audit compliance with crisis management and business continuity plansAdvanced knowledge and practical experience of the discipline of enterprise risk management at a senior levelQualified accountant or internal auditorSignificant experience in risk management, governance, internal audit or compliance roles in a large organisationBroad financial, commercial and operational experience gained in the public, private or third sectorExperience gained in a charity, health or education setting and an understanding of the corresponding regulatory and compliance requirementsExcellent collaboration, oral and written communication, influencing and interpersonal skillsComfortable engaging with stakeholders at all levels of the organisationFlexible and 'can do' attitude to competing commitments in workload.Highly motivated and reliable.Ability to cope working in a demanding environmentCommitment to maintaining personal wellbeing and the wellbeing of colleagues.