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Overview of salaries statistics of the profession "National Accounts Manager in UK"

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Overview of salaries statistics of the profession "National Accounts Manager in UK"

38 667 £ Average monthly salary

Average salary in the last 12 months: "National Accounts Manager in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession National Accounts Manager in UK.

Distribution of vacancy "National Accounts Manager" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of National Accounts Manager Job are opened in . In the second place is Scotland, In the third is Guernsey.

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The RIA team act as first-line contact for records management queries, resolving issues or referring on to other teams where needed. The majority of tasks and queries are to do with electronic records, however the role also deals with paper records and procedures. The jobholder will provide support to colleagues across the Bank, fulfilling the role of EDRM (Electronic Data Records Management) and RM (Records Management) system expert. Full training will be given. RIAs are responsible for the administration of documents and folders in the Bank’s Electronic Document and Records Management system and associated applications throughout the information lifecycle and support the business in ensuring that users comply with the Bank’s Records Management policies and procedures. The RIA Team works closely with various teams across the Bank including the Bank Records Management Team, business areas records management administrators, Technology Service Desk and support teams, the User Access Management (UAM) team and Recruitment support teams. Key areas of responsibility as a RIA Team member: Provide first-line customer support for records management queries via phone, email and the “My Service” online request tool, referring on where appropriate to Technology Support or the Bank Records Management Team. This includes: Assisting colleagues with problems using FileSite (the Bank’s records storage database) Provide guidance and advice to customers on best practice for storing and accessing records and complying with the Bank’s “Our Code” policy Creating, amending, reviewing and closing records management folders, and folder access rights Document administration including unlocking or checking in documents Responsible for the administration and review of folders and documents in the Bank’s Electronic Document Records Management system (ARM) Creating, updating and closing FileSite accounts for Bank colleagues Participate in the team’s daily rota, sharing responsibility with the rest of the team for the various ongoing activities and tasks including customer service and records management administration Records management governance and compliance including: Supervision and management of folders and documents throughout their lifecycle to ensure compliance with records management policies and legislation Govern the creation and maintenance of folders and document access ensuring correct security classifications Check and action Compliance and Integrity reports on all information stored Perform Data Protection Subject Access / Freedom of Information searches as required Role Requirements Minimum / Essential Criteria An interest in Records Management and an awareness of the importance of this for the Bank of England A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A commitment to service improvements with a customer focussed attitude Ability to prioritise and handle your own workload and work to tight deadlines to deliver a successful outcome Good written and verbal communication skills Able to work as part of the team and independently as required Accuracy and attention to detail Ability to learn quickly Solid understanding of Microsoft Office suite and the ability to learn a range of IT tools / applications software as part of the role Desirable Criteria Possesses a broad understanding of the Bank’s organisational structure, or an interest in quickly acquiring this knowledge Knowledge or experience of Records Management within an organisation Working to Service Level Agreements (SLAs) in a Service Request environment You should not be put off applying if you do not meet/ have all of these criteria – we would encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be helpful in role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application. Salary and Benefits Information This specific role offers a base salary of £25,700 per annum on a full-time basis. In addition, we also offer a comprehensive benefits package as detailed below: A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. (Note effective from April 2023 and for the Benefits year 2023/24) 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice The Application Process Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The closing date for applications is Friday 17 November 2023. The assessment process will comprise of two stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
Key Account Manager - Europe
Michael Page, West London
The Key Account Manager - Europe:Work closely with the European Sales Director to execute their European sales and distribution strategy and exceed revenue and profit goals in the territoryManage a number of territories across Europe through their distribution partnersContinually evaluate and optimise their strategy based on local market context, competitor and industry trendsManage all stages of the sales process, from prospecting to negotiation, closing and executing dealsManage day to day relationships with distributors. Continually monitor, evaluate and identify opportunities to grow their sales and profitabilityWork closely with the marketing team to identify effective trade marketing plans and grow the sell-in and sell-out of the key accountsManage omnichannel selling strategies, create and maintain a view of the contribution margin of each channelEvaluate rolling forecast against the annual plan on a monthly basisManage P&Ls for key customers, within profitability parameters agreed with HQManage and own all commercial aspects of assigned accounts such as price lists, marketing budget and JBPsDevelop and recommend insightful recommendations for growth opportunities, including partnerships, business development & NPDCommutable to a West London office 2 days per week.The Successful Key Account Manager - Europe:Proven track record within an international / export sales role or a proven track record within a National Account Manager role managing UK retail accounts, with a desire to move into an international roleProven track record managing distribution partners across European markets / proven track record managing UK national retail accountsExperience within beauty / wellness / personal care / FMCG is a mustExperience with successful new product and market launchesSuccessful track record of delivering on ambitious growth targetsExperience owning/running a P&L and working with all functions across the business - sales/operations/finance to drive the category agendasExperience working with Marketing teams to build out retail and trade marketing plansStrong business and commercial acumenOutstanding negotiation skills and experience with negotiating retail or distribution agreementsOutstanding critical thinking and problem-solving skillsAble to multitask, prioritise, and manage time efficientlyGoal-oriented, organised team playerAbility to travel throughout EuropeCommutable to a West London office 2 days a week.
PA to Alliances & Partnerships Team
Manchester United, Manchester
Purpose: The team assistant will support a highly successful sponsorship team made up of both sales and partnership account managers who travel globally for meetings with key clients on a weekly basis. This role supports a wider team of PA’s and EA’s who position themselves as the face of the office. Requirements for this role are strong travel and project management skills. The Role: International Travel Coordination: 70% of the role Administration of international travel and other logistical arrangements for the team - to include flights/cars/hotels/restaurant bookings and any ad hoc coordination. General travel strategy and logistical planning Keeping up to date with all COVID-19 travel regulations and policies where still applicable. Handling visa applications for entire team from start to finish and submitting to visa management companies and / or relevant embassies. Managing and rearranging constantly changing schedules/flights/bookings while being cost effective. Coordination of visits from prospective sponsors, Partners and VIP guests to the London office and to Manchester Arranging ad hoc travel for London office employees, on occasion Some match-day coordination and travel to Manchester Diary management and regular 121’s with each team member (effective communication of diary clashes) Harnessing a strong link with the travel management company to ensure they cater to each travel brief within the perimeters of the club’s travel protocol. Checking each booking request thoroughly for accuracy, cost-effectiveness and policy adherence Clearly and concisely summarising and presenting all travel plans and required information to the traveller in a user friendly and relevant format. Building strong relationships with key contacts across ground transportation, airlines, hotels and accommodation and restaurants in London and Manchester. Other Duties Running some ad-hoc duties for Team Directors Closely working with all other PA’s and EA’s to deliver aligned standards Coordination of inbound and outbound mail/packages General admin to include expenses (using Concur software, Footprints, Purchase Management etc.), raising purchase orders etc. Meeting and greeting guests, setting up meeting rooms & guest hospitality. Ad hoc requests including event support/management. The Person: An avid team player, capable of project managing a team with a wide range of characters and personal preferences. A core characteristic should be a supportive nature looking to go above and beyond for others. Excellent people skills, able to build strong relationships across a broad range of seniorities through to board level. Trustworthy with integrity, capable of being privy to extremely confidential information without disclosure. Professional manner with excellent communication skills – both written and verbal Excellent organisational skills Strong grasp of Microsoft Office, particularly Outlook, Word, PowerPoint and ideally Excel Impressive attention to detail in all areas Ambitious, hardworking and extremely proactive Flexible approach in attitude to work and hours (able to adjust to various time zones on occasion when required) Capable of performing well under time pressure Independent and innovative thinker Ability to manage multiple tasks and deadlines with self-encouragement. Desirable: Interested in sport. Proven track record in international travel coordination Wide knowledge of top hotels, restaurants, and social venues in London specifically as well as key London events Good understanding of global travel restrictions, visa requirements and time zones Enjoys prioritising the needs of others and taking pride in being ‘the glue that holds the team together’. Confident in decision making as well as confident in asking for help. If you would like to join the team and be part of our mission, to win the United way, please submit your application by Wednesday 29th November 2023 Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible. We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history. Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics. Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces. Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help. It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Morson.
Band 4 Service Desk Manager
Office for Nuclear Regulation, London
Details Reference number 327506 Salary £35,191 - £41,218 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based) A Civil Service Pension with an average employer contribution of 27% Job grade Higher Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About The Role The role sits within the Information Technology and Delivery Directorate (ITDD), as part of the IT Service Management (ITSM) function. This post will be responsible for leading a variety of IT resolver groups and enabling the delivery of a high-quality service to the end user base. The Service Desk Manager will identify emerging issues and is a knowledge expert across teams. The post holder will be expected to provide strong leadership and direction to the Service Desk Analyst team by managing their career, development and performance needs and ensuring they are supported throughout their employment life cycle, in line with ONR’s performance management process. The Service Desk Manager is responsible for the resourcing and development of the team, including any coordinated service transitional activities. The post holder will need to have strong communication skills to motivate and encourage workers, and strong interpersonal skills to build relationships with customers. This is an exciting role within the ITDD and is essential in ensuring that we provide a service that exceeds the needs of the organisation. Principal Responsibilities Responsible for identifying emerging issues within the IT Service Desk team. Management of 1st level incident and service escalations Own and update Service Desk scripts for Service Desk Analysts Identify insights into Incident and Service Request that aide in minimising service disruption to users. Monitor and support IT service delivery ensuring systems, services, methodologies, and procedures are in place and followed. Responsible for the resourcing, capacity planning, coaching and development of the team, including the preparation and co-ordination of service transition activities. Management of the or team, this includes providing support, supervising staff, and providing direction and mentorship to staff. Instil a service-first approach and align to industry best practice, this will include embedding and applying ITIL best practices across an ITSM Service Desk tool to enable effective technical support. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques. Facilitate and contribute towards meetings to ensure that the team are improving performance, service, modernising IT and enhancing product quality. Use information gathered at these meetings to target areas for continual service improvements. Update and review the IT Service Catalogue ensuring that items are up to date, accurate and fit for purpose. Support staff and the wider ITDD team with the use of new and existing technologies. Job description Line Management Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future. Location / Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Qualifications Successful applicants should hold, have the equivalent or be willing to work towards within the first 12 months the following qualifications: ITIL Foundation Certification (Essential) MTA Cloud Fundamentals (Desirable) AZ-104 Microsoft Azure Administrator (Desirable) Person specification Essential Skills/Job Related Expertise Solid understanding of a service-first approach, aligned to industry best practice. Experience of service reporting and incident trending analysis and solution Proven experience of implementing continuous IT service Improvement Significant experience of team management with various teams and IT resolver groups. Experience of working with multiple 3rd party suppliers to ensure incidents and service requests are resolved or fulfilled. Demonstrable experience in stakeholder management, specifically SME’s, Service & Product Owners Proven experience of balancing challenging and conflicting priorities, with resilience to flex in order to meet business needs. Benefits Alongside your salary of £35,191, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Adrian Davies [email protected] How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Adrian Davies Email : [email protected] Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm
IT Operations and Support Team Lead
TeleManagement Forum., London
Location: London, UK, Hybrid Introduction to TM Forum TM Forum is an association of over 700+ member companies, which include all of the world’s top 10 network and communications providers and stretch across 180 countries. Our members tap into each other’s collective experiences and abilities to collaboratively solve complex industry-wide challenges, deploy new services, and create technology breakthroughs to accelerate change. We help communications service providers (CSPs) and their suppliers to digitally transform and thrive in the digital era. We do this by providing an open, collaborative environment and practical support which enables CSPs and suppliers to rapidly transform their business operations, IT systems and ecosystems to capitalize on the opportunities presented in a rapidly evolving digital world. You can learn more at www.tmforum.org Our vision is to drive the next wave of digital business growth – the digitization of every industry – by providing a common innovation platform to connect businesses, industries, and ecosystems. We do this in a highly practical and agile way through collaboration programs and communities which lead to rapid prototypes – ranging from digital business models to interconnectivity APIs – that have real world commercial applications. Complementing our collaboration programs, the Forum provides thought-provoking digital business research and publications, industry best practices and standards along with training programs to accelerate adoption, and events and workshops which connect top business & IT leaders to learn, network, and develop meaningful partnerships. As TM Forum has continued to grow we are investing in our ability to support our global, diverse member community and internal team. This role will be a critical success factor in building out our operational capability to provide world-class service levels, improving our levels of automation and ensuring we proactively deal with cyber threats. The Support Team Lead will collaborate directly with our members and across the entire organisation. Are you ready to join a team that embodies ambition, courage, and passion in every endeavor? At TM Forum, we take pride in our core values, which drive our mission to digitally transform the world of communications. We're not just inclusive; we're a collaborative community that thrives on diversity. We do the right thing, always. If you're looking for a dynamic environment where innovation and teamwork are at the heart of everything we do, TM Forum is the place for you. Join us, and together, let's shape the future of the digital era. We are Ambitious, We are Brave, We are Passionate, We are Inclusive, We are Collaborative, and We always Do the Right Thing within TM Forum. Role Overview The Support Team Lead will be part of the Data Technology and Digital Experience team, reporting to the IT Operations Director. This role will have 2-3 direct reports and lead the team in supporting approximately 130 staff spread across the world but primarily in Western Europe and the US. Job Specification Lead and mentor the IT Operations team o Facilitate day to day management responsibilities including team support, feedback, planning and prioritization o Ensuring the team meets SLAs and KPIs; OKR/Goals delivery o Tracking individual performance and providing coaching Deliver operational excellence to our organization and customers utilizing our website o Work within our helpdesk and JIRA tools to track bugs, problems, and deploy solutions o Identify and implement process improvements, cost-savings, solutions and automation within team and larger organization o Review and update Disaster Recovery and ensure applications, servers and backup processes are effective and reliable. o Lead software roll-outs, upgrades, and updates o Assisting in preparation of departmental budget, monitor and control costs regarding equipment and online services o Overseeing equipment deployment to staff and events o Ensuring best practice security is being implemented and enforced; Identify and rectify security vulnerabilities o Lead system, account and security audits o Monitor and communicate system uptime o Part of an on-call schedule for hardware outages and software problems o Directing training and onboarding Collaborate within technology team and cross-functionally o Collaborate with development to ensure issues escalated by team are dealt with in a timely manner o Assist project management with execution of project deliverables o Work with managers across the organization to understand their requirements Person Specification General Bachelor Degree or equivalent in IT related field 10 years of experience in IT 2-5 years experience of IT leadership Desired: Any certifications in Security+; Cloud+; CITM; CISM; ITMLP; PMP; or similar Experience with Required: Office 365 – Exchange, Sharepoint, Teams Azure Ad Jira Desired: Salesforce AWS (EC2, S3, etc) Aventri RMM/MDM solutions Power Automate / Boomi / similar iPaaS REST API experience Some development knowledge or experience ISO 27001/SOC 2 compliance Miscellaneous Eagerness to learn new systems and skills Display strong leadership aptitude, ability to make decisions on the fly, work independently and work well with others Possess excellent communication skills and ability to communicate in professional manner with staff and customers The ability to interact across all levels of an organization and across a global environment, including some flexibility in hours Strong work ethic and ability to work on own initiative to apply knowledge and deliver solutions. Must have strong ability to plan, organize and prioritize work Proven ability to work in a busy environment to deadlines To apply To apply for this position, please send your Curriculum Vitae and a supporting letter explaining why you are the right person for the job, to [email protected] Diversity & Inclusion at TM Forum TM Forum is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Some flexible hours needed to accommodate team calls in different time zones. Our people are unique and many of our staff work flexibly in many ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
IT Support Specialist
Impact.com, London
The Company: At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi's, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. Your Role at Impact: The IT Support Specialist is the first point of contact for 1000+ employees globally. You will be responsible for troubleshooting end user issues on various SaaS applications, hardware, network, and telecommunication systems. The role reports to the IT Manager located in New York City. What You'll Do: Work closely with the global IT team to provide support across all time zones Responsible for keeping relevant stakeholders informed of any updates during the resolution of their requests User accounts - new user access, assists with issues, manage user permissions, and handling user terminations Troubleshoot and resolve SaaS issues Conduct research to understand, explain and resolve technology issues Communicate updates to users that have been or may be affected by a problem Utilizes help desk tracking software to present recommendations and improvements for user systems Support and troubleshoot AV systems for conference rooms and townhalls Research and implement new functionality What You Have: 3-5 years of end-user support 2+ years of dedicated application support Experience with IT integrations (SSO, API, etc) Experience with creating technical documentation Site owner for local and regional offices Ability to work independently and think creatively. Experience supporting SaaS applications such as Google Workspace, Slack, Zoom and other SaaS applications Experience with using a ticketing system such as Jira, Freshdesk, etc. Ability to support predominantly a Mac based environment Ability to work independently without in-person supervision Understand information security principles and best practices Benefits (Perks): Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives 6 months paid parental leave Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Technical Support Engineer
Adobe, London WT
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity From the moment you wake up in the morning until you go to bed at night, consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product. We have a phenomenal opportunity for an Experienced Manager Technical Support Engineer for the AEM (CQ) solution will provide Technical Support for the global Adobe Customer base. Key elements of the role involve handling technical issues and ensuring our Customers are set-up for success. The successful candidate will field questions, log and work high priority issues, meet with Customers regularly, and handle customer issues while working with the extended Adobe Support team (Support and Engineering). The over-arching goal is to ensure that you can anticipate and avoid issues, identify and mitigate against risk. When needed, you may be required to go onsite to expedite the resolution of a technical issue, or as part of an overall Customer experience improvement exercise. Team members will fully detail all customer cases, customer problem interactions, and customer environment details to ensure complete regular Customer Account reviews. The objective of this group is to build memorable Customer Experiences for our most strategic Customer resulting in Customers being wildly successful using our products. What you'll Do As the first point of contact for customer concerns relating to their technical issues, advocate and represent their needs with internal product and engineering teams. Provide timely responses, updates and resolution to technical and product inquiries. Be aware of customer's business priorities and impact, to ensure mitigation and resolution. Establish relationships with Customer Facing Teams across the organization What you need to succeed Experienced Web Developer - Adobe Experience Manager requires strong Java development, JavaScript, JEE application servers, databases, and LDAP server technology to support our customer's deployments and instances in development and production. Experience with HTML5, XHTML, HTML, CSS, ReST and XML very beneficial. Proven debugging skills across browsers, devices and operating systems. Bachelors Degree or equivalent experience As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, https://blog.adobe.com/en/topics/adobe-life and explore the fantastic benefits we offer at Rewards.adobe.com Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. We are on a mission to hire the best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
IT Cosmetics Beauty Advisor Boots White City (22.5 Hours)
L'Oreal, London
IT Cosmetics Beauty Advisor Boots White City (22.5 hours per week) When you love your work and the people you work with, amazing things happen… Freedom to go beyond, that’s the beauty of L’OrÃal. IT’s our mission to make the world more beautiful. IT’s skin loving. IT’s LOVE. YOU are IT. Your Mission…. At IT Cosmetics, we are changing the conversation about beauty through our products, our actions and our belief that everyone is beautiful. It is our mission to empower individuals to be more confident and to make them feel their most beautiful. You will embrace beauty of every kind with our customers, and immerse them in a memorable and genuine face to face store experiences. Joining us…. You will ooze passion for cosmetics and skincare, and delivering exceptional service, even if you don’t have experience within this industry, we will give you the tools you need to be a beauty expert! You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate for cross category selling across our iconic products, such as the CC+ Cream, by sharing key benefits and features to our products. IT’s about confidence building! You are a real people person and love meeting new people, sharing the IT story of our partnership with our board of plastic surgeons and dermatologists. You will proactively approach customers in a warm and friendly manner to provide a world class customer experience. IT’s about taking your customers on a personalised journey by delivering individual consultations, by demonstrating empathy with sharing tailored skin recommendations. You will be self -driven and can motivate yourself to deliver on individual sales targets, with occasionally being the sole ambassador for your team. Support And Development… Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care and Cosmetics. Following this a full training Journey which will be a mixture of Face to face in your region, digital e-learning and Live sessions, to support your success. You will attend quarterly team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products! You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience. The future is yours! We will support your progression leading into an Account Manager, Business or Area Manager. Benefits And Rewards…. Competitive Salary & Commission Scheme Access to 35 brands worth of products within our L’OrÃal Staff Shop Allocated allowance of free products twice per year, IT’s about YOU feeling beautiful! 30 days holiday (inclusive of BH’s) Discounted Dental Insurance Employee Referral Bonuses Additional support on Mental health and financial advice is also on offer Working for L’OrÃal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’OrÃal for the future! #Beautythatmovestheworld At L’OrÃal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’OrÃal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don’t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Band 5 Service Desk Analyst (IT System Administrator)
Office for Nuclear Regulation, London
Details Reference number 327542 Salary £28,936 - £34,178 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based and a recruitment allowance of up to £6,000 if applicable) A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About the Role To provide 1st and 2nd line support for all IT issues raised within the service management tool, and to triage where appropriate, under an ONR hybrid IT support model. Service Desk Analysts are crucial to a reliable and successful IT operation of our organisation across all ONR office locations and associated data centres, working in conjunction with a number of Managed Service Providers. The role will perform tasks such as receiving requests and incidents from customers, triaging using the appropriate ITSM service tool and trying to resolve end user queries. In addition, an understanding of when to escalate issues to senior members of the team is fundamental part of the role. Principal Responsibilities To provide first and second line service desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment To assist with the purchase, setting up, maintenance and repair of computers, audio-visual equipment, computer-linked equipment, and computer-related equipment To install and configure software applications. To help maintain appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained. Field and triage calls from end users within a service desk and own the issue through to resolution. Escalate service and incidents using the appropriate methods. Support staff and the wider ITDD team with the use of new and existing technologies. Ensure the availability of IT Services, systems, and associated business critical resources. Ensure consistent housekeeping checks are in place and associated records are maintained. Assist in producing and maintaining IT statistics, reports, checklists, and other relevant technical documentation to the relevant standard. Ensure personal knowledge and exposure to service desk tools and techniques remains up to date, appropriate and relevant. Job description CDM Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future – please make yourself aware of the CDM R2A2 on the staff handbook which details CDM responsibilities Role Profiles - ONR Intranet - onr.kahootz.com Location/Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Person specification Qualifications Successful applicants should hold or be willing to achieve the following qualifications within the first 12 months: ITIL V4 Foundation Certification, or equivalent (Essential) MTA Cloud Fundamentals, or equivalent (Desirable) Essential Skills/Job Related Expertise Proven experience of being able to resolve end user requests within service level agreements; empathise with end users and improve service metric. Proven ability of delivering a quality service whilst being able to manage multiple priorities. An ability to track, log and correct information to protect assets and components. An ability to review process efficiency and suggest ways to optimise processes. Service reporting – Produce service reporting in a standard format and to agreed timescales. Technical understanding – Demonstrate an awareness of different IT products and services with a high level of understanding of what it involves. Evidence of being able to communicate to and work effectively with a wide range of stakeholders. Proven ability of delivering a quality service whilst being able to manage multiple priorities. Confidence in the use of modern Microsoft based IT tools and applications. Benefits Alongside your salary of £28,936, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Stephen Rutherford. [email protected] Mob - 07717422252 How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Stephen Rutherford Email : [email protected] Telephone : 07717422252 Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm
Senior Accounts Manager - Generalist Practice Accountancy
Michael Page, Tenby
Joining this firm as an Accounts Manager or Senior Accounts Manager, you will bring your background as an all-round accounts, and general accountancy practice professional to manager the delivery of services to a wide ranging client portfolio building client relationships, managing the compliance delivery and reviewing/mentoring a wider team.You will also lead on delivering added value, advisory and planning work to clients.There is also a clear progression path to Partnership. A successful applicant should have:· Completed ACA/ACCA qualification - CIMA ineligible · 2+ years' post-qualification experience· All-round accounts/tax career background gained within any of small, medium/large (Top 50/20/10) accountancy firm environments· 1+ years' management experience in a UK-based public practice (not industry)· Have strong communication skills and client-facing experience
(Senior) Commercial Manager (Top 4 Grocery) - Spirits
Michael Page, London
Develop and implement effective sales strategies, with P&L responsibility for your accountsLead on negotiations, JBPs and contracts Plan, execute and activate promotional material with marketing teamsBuild and maintain strong internal and external relationshipsManage cross-functional projects to ensure deadlines are metMonitor market trends, research consumer markets and competitors' activitiesPrepare monthly, quarterly and annual sales forecastsReport on sales results and market trends to senior managementThe successful candidate should have:Experience working at National Account Manager level or above within FMCG (spirits a bonus)Managed at least one of the top 4 grocers with full P&L responsibilityStrong negotiation skills and proven experience agreeing contracts and JBPsExcellent relationship building and communication skillsExposure to fast-paced, leaner sales teamsExperience forecasting, agreeing promotional activity and working cross-functionallyA full, clean UK driving license
General Manager UK (Commercial) - Fragrances
Michael Page, Hertfordshire
The General Manager UK (Commercial) - Fragrances will be responsible for the following:Full P&L and budget responsibilitiesDrive commercial business growth in UK and manage distributor markets in Greece, Turkey and ItalyManage department heads of Sales, Customer Service, Lab, Marketing, Perfumery and Evaluation in UKWork with UK manufacturing team to deliver outstanding services to customersWork with the relevant team to establish competitive sales and business development capabilitiesIdentify potential new customers / KA and create awareness networks to generate new business interestsHelp local country team navigate the business development pathway to ensure they effectively approach and capture the business opportunitiesEstablish a direct relationship with customers to help them achieve their objectives and build long term relationshipIncrease the connectivity of customers and my client's technologies to support their desired outcomesPositioning and bundling products ranges to provide value add initiatives to generate revenueUtilise data to identify target opportunities and develop effective business initiatives and events to generate growthShare market intelligence insights and data to ensure appropriate action is taken to position my client as a choice of considerationDevelop targeted and scalable communications to promote the my clients technology to customersProvide leadership to the overall team and ensure necessary collaboration and communication between the sales team and all support functionsInspire relevant team and resources to collaborate and work transparentlyEnsure and encourage best practice and success stories are shared across the organisationThink strategically, analytically and solve problems through investigation and research and shows judgement in decision makingDevelop and manage high performing teams across the functionsThe General Manager UK (Commercial) - Fragrances will come with the following relevant skills and experiences:Good level of education, degree essential and ideally relevant for the roleStrong experience in the Fragrance or relatable industry sectorUnderstanding of FMCG, Consumer Goods and Retail in relation to high level customer management and solutionsStrong financial and analytical skills as well as sales and business developmentExperience of no just the UK but international business and ideally markets such as Turkey, Italy and GreeceTrack record of developing and implementing sales and business development strategic plans that have delivered strong positive outcomesExcellent leaderships skills - ideally of 1st and 2nd line management across large or multiple functional teamsStrong track record of working cross functionally across a large organisation, with excellent communication and presentation skillsA hands on leader, driving from the front and who is results and business focusedAble to commute to our Hertfordshire head office here in the UK
Finance Controller - Part Time
Michael Page, Farnham
Preparation of monthly management accounts, analysis and commentariesBalance sheet reconciliationsPost monthly journal entries including accruals, prepayments, deferred/accrued revenueCashflowsReconcile balance sheet accounts monthly, including Inter-companyAssist with the preparation of statutory accounts and audit schedulesProduction of year-end packs and liaising with Auditors Prepare & run monthly payroll for staff & contractorsManage the company's employee benefit scheme providers & paymentsOversee & supervise Ledger work of a part-time Finance & Operations ManagerCollate monthly VAT return and prepare for submissionPrepare/submit National Statistics ReturnsEnsure the smooth running of the Finance department. control of procedures, ensure minimal errorsMaintain positive relationships with suppliersCashflow reports, forecasting, and preparation of budgetsEnsure Management Reporting process is organised and reported on timeConsistently monitoring processes and systemsHigh-level checks on expenses, pension payments, and contributions.ACA / ACCA / CIMAPrevious experiecne in a similar role Strong excel
Assistant Manager (Audit) – Manchester
Saffery Champness, Trinity John Dalton Street, Manchester
Corporate staff and Partners advise businesses ranging from large multi-national corporations and landed estates to small family companies, many of which are owned by wealthy individuals. In addition to commercial companies in service/manufacturing industries, we also deal with professional partnerships, financial service companies, sports and entertainment businesses, entrepreneur’s charities and schools. The aim is to provide outstanding service in a professional and efficient manner tailored to give the client the benefit of exceptional advice and maximum added value. The office We are a leading firm of Chartered Accountants and business advisers with offices in Manchester. Our wide portfolio of clients has expanded to include all areas of business, with a particular emphasis on private clients, charities and not-for-profits, landed estates, property funds and owner-managed businesses. Our Manchester team provide tailor made services, including accounting, audit and assurance, tax, corporate finance and business advisory, for all aspects of our clients’ lives. We advise on both their personal and business affairs, as well as assisting at all phases of wealth generation, preservation and succession. Our Manchester office is based in the Centre of Manchester City Centre. Responsibilities To become part of the audit department which provides a wide range of advisory, audit and accounting services to our clients. The majority of your time will focus on audit work and the remainder on offering other professional services such as accountancy, systems reviews, corporate tax and company secretarial work. You The applicant should be able to demonstrate the following skills and behaviours: Demonstrate a passion for delivering quality and ensures that client needs are met, benefitting both the client and the firm. Defines performance measures and continuously looks to assess, improve and achieve objectives. Sets priorities, defines activities, gives responsibilities and plans work so that results are achieved on time. Seeks self-development and provides support that enables others to develop within the firm Works cooperatively with others, positively influences them and ensures team participation to support the firm’s goals. Thinks widely and laterally to identify and consider different options before determining the best solution. Listens to, understands and communicates confidently with others in a clear, concise, polite and purposeful way. Motivates self and others to succeed for the benefit of the firm. In addition to the above the individual should be organised and commercially minded. They should display a flexible, professional approach and have the confidence and ability to establish credibility with Partners and clients. Text here Education and experience Applicants will be CA/ACCA qualified (or equivalent qualification) and good pass rates in the professional exams would also be expected. Professional training experience should have been broad based with exposure to a good range of clients both in size and sector in general practice or audit. Experience in preparing group accounts and auditing groups and familiarity with electronic auditing packages (eg Caseware) and accounts preparation with Viztopia would be an advantage. Experience of auditing small and medium sized companies, charities audit experience desired but non-essential Salary/benefits A 35-hour working week with flexibility around the core hours of 10am-4pm Agile working policy giving you the option to work from home for up to 3 days per week. 25 days annual leave. After 5 years’ service, the entitlement will be increased by 1 day. In addition, employees are entitled to buy or sell up to 5 days holiday a year Contributory pension scheme (The firm will contribute 5% of salary on a matched basis with employee from their date of joining) Life assurance cover of 4 x annual salary, Working from home allowance of £25 a month. Eligibility for the firm’s Profit-Sharing Plan that runs from October to September each year. The scheme enables staff to share in the profits of the firm. Payment is usually c£1,000. Paid in December. New client referral scheme. Members of staff introducing a new client to the firm, have the potential to receive a referral payment of up to 10% of the first year’s total fees. Eligibility for the discretionary bonus scheme. This is based on both individual performance and firm performance. Staff have access to health assessments, cancer screenings and health cash plans through the flexible benefits programme. Access to a number of additional benefits with preferential rates under the flexible benefit programme, health cash plans, health screening/GP support, critical illness cover, dental and travel insurance, Techscheme, Cyclescheme, Gymflex and a Workplace ISA. Paid travel expenses when working at offices other than your contracted office. Saffery is committed to being a fully inclusive employer and have a huge focus on ED&I. Upon joining the firm, you will have the opportunity to join a number of people network groups as well as be a part of the growing ED&I network. Share email