Overview of salaries statistics of the profession "Investment Operation Analyst in UK"

Oak View Group: Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet. OVG have completed seven arenas, with many more in development, including Co-op Live, with more to be announced in the future. Co-op Live is in a joint venture partnership with City Football Group and we are proud to work with Co-op as our Naming Rights Partner. For more information - Oak View Group About the Venue: Rhubarb Hospitality Collection are delighted to be the Food and Beverage partner for Co-op Live. RHC are a premium hospitality collection on an exciting journey to create and deliver food and beverage experiences across an array of events and iconic locations. RHC specialise in venue hospitality, restaurant dining and luxury event catering. Co-op Live will offer a food and beverage hospitality service that will put us head and shoulders above the crowd, as we welcome over 23,500 fans and amazing artists to taste the delicious food and drinks unique to the space in Manchester. With 32 amazing bars and restaurants and 12 premium lounges and clubs – we’re going to be delivering an exceptional hospitality service for the people of Manchester and beyond. On the menu will be great food, seasoned with world class service and all with a planet friendly vibe in the heart of our vibrant community. For more information - Co-op Live Role Purpose: As we gear up to opening our doors, we’re excited to announce we are looking for a talented IT Manager to take ownership of the IT department for F&B provision at Co-op Live Arena and associated responsibilities. Oversee and drive all IT developments in line with business strategy. Support the mobilization of Co-op Live with all relevant IT infrastructure, reviewing and making future recommendations. Review and report on security and risk awareness and supporting us in creating the best live music experience in the UK. This role will work closely with the F&B operators and operational staffing to ensure all F&B IT systems and equipment are functioning correctly on live event days. It will provide 1st line IT support for all F&B areas. Responsibilities: Work with the Coop Live Arena team and Rhubarb Hospitality’s Director of IT to ensure F&B IT systems and processes are fit for purpose and market leading. Lead a team of F&B IT support staff. Responsible for entire IT F&B department. Ultimately responsible for all F&B IT assets and maintenance. Hardware and software updates and repairs. Management of IT procurement, software and hardware. Writing and implementation of any relevant company IT policies. Ensuring infrastructure is managed suitably by any outsourced IT companies. Provide timely support to IT infrastructure where required Work closely with your equivalent IT Manager from the Arena side of the business Set the future IT roadmap and implementation of new projects. Project manage the rollout of any new IT tenders. Assist with integrations between software and applications. Conduct any relevant IT awareness training. Helping onsite with adhoc issues in particular live event days. Work with the F&B Commercial Analyst with setting up of the F&B tech stack in Coop Live ahead of opening and any other relevant IT systems. Liaise with key stakeholders such as Hospitality Director and Head of Operations, to continually drive ‘value’ and ‘continuous improvement’ across the business. Advise on and oversee IT annual budgets and forecasts. Communicate recommendations to senior management for improvements that will lead to streamlining operations. What RHC will give to you Alongside the benefit of working with an awesome team of talented people, we want to help you get the best out of your work and have a work life balance. Provide you with development opportunities and regular one to ones Key objectives for you to succeed in your role Your general wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments This is an office base role, it’s really important we work together to mobilise the biggest music and live entertainment arena in the UK Working 5 out of 7 days - this may include evenings and weekends Salary: £50,000 Ongoing training, in house and externally 40% discount in RHC restaurants and bars Career development and study support Meals on duty Enhanced maternity pay Regular food and drink tastings Regular pay reviews 1 and 5-year work anniversary dinners Employee Assistance Programme, 24/7 Knowledge, Skills and Experience: Essential Ability to communicate with employees, co-workers, management staff and guests in a clear, professional, and courteous manner. Ability to work well in a team-oriented, fast-paced, event-driven environment. Understanding of the hospitality F&B industry and relevant F&B operational systems. IT academic background/qualification. Network/IT Specialist. Solid all-round academic background. Intermediate to advance level ability of MS functions. Reliable. Forward thinking self starter. Hands on approach. Strong problem solving skills; must be able to partner effectively with all levels of the organization. Experience in mobilizing F&B technology systems for a large new venue. Awareness of general IT risks and opportunities. Possess a high level of organisational and project management skills with a positive approach to work. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality. Desirable Experience in an arena, stadium or multi-concept venue preferred. Systems management. Experience in implementing IT projects or policies. Curious with IT development. Experience in mobilizing F&B technology systems for a large new venue. Closing date for applications: 23 September 2023 Our Inclusion Commitments: Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role. Employee Screening and Eligibility to Work: We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

About us Sharp Gaming is on an exciting journey, and we need to add to our dynamic team of people so that we can continue to dominate the industry, delivering a seamless gaming experience that is a cut above the rest. We are part of the Betfred family which means that we have the investment to innovate, drive advanced, creative technologies forward and to build unrivalled gaming experiences, but we also keep our freedom and independence. As a team we work fast, aim high, are focused and ambitious. So, if you want to be part of something quite unique and drive the future of gaming, then it’s to time to join Sharp Gaming! Job Purpose This role is key to the smooth running of day-to-day operations within the Service Delivery team. You will primarily be responsible for the handling of incidents and service requests coming into the IT Service Desk via telephone, email or portal as well as liaising with business departments and third parties where necessary. Please note: this role covers a 24/7 Service Desk function so a flexible approach to working hours is necessary (shifts are 4 days over 7 to cover day and throughout the night). Job Duties You will be responsible for: Maintaining the Service Desk mailbox to ensure all received emails are processed and dealt with in a timely manner, in line with our Incident Management Process. Logging all service requests made via telephone or email on our call management tool, Samanage; ensuring all required information is gathered. Ensuring open tickets are updated when relevant information is provided. Ensuring all incidents raised are allocated and prioritised appropriately to the relevant teams. Handling priority incidents, making sure initial triage is completed before escalating as outlined in our Incident Management Process. Updating customers on progress of incidents when requested. Equipment procurement (quotation production, ordering and allocation). Asset Management Fulfilment of User Access requests in line with Betfred Access Management Process Ad-hoc admin duties where required (including reporting, information requests, etc). Knowledge, Skills and Experience: Experience of working in a fast-paced customer service environment. Have the ability to recognise and react to high priority issues following an Incident Management Process. An understanding and experience with Microsoft Office 365. Excellent communication skills, both written and verbal. Have the ability to multi-task, prioritise and be able to work on your own initiative. Excellent customer service skills with working experience are essential. Ability to learn and understand new skills and processes and apply them in day-to-day activities. What is in it for me? £23,000 - £26,000 per annum, depending on experience Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.

Lead Service Desk Analyst The Opportunity You will be responsible for the day to day management of the Service Desk Analyst, ensuring that NCC Group employees, receive a high standard of service and support. The Service Desk Manager will also be responsible for planning, training, and implementation of support provision. You will also have line management responsibility for Service Desk. Key Responsibilities Build relationships with key stakeholders to understand support required by Service Desk, to help provide and maintain a high degree of customer service for all support queries. • Responsibility for Incident, problem, and change management within your Team. • Contribute to project management tasks. To ensure all NCC Group support requests in the call logging are regularly updated on progress and dealt with in accordance with NCC Group processes. To ensure successful handover of completed work and products to customers or the IT team with the appropriate documentation, training, and communication of any known faults. To provide technical support for all incidents, service requests and change requests. Any activities which are associated with the NCC Group support function, including, but not limited to; managing standard and escalated incidents, service requests, change requests, and project requests and ensuring they are handled in an effective manner and progressed to resolution. To be pro-active when seeking to resolve the problem and escalate more complex issues to the appropriate team. To ensure all Client support requests in the call logging are regularly updated on progress and dealt with in accordance with NCC Group processes. To carry out in-house testing on all hardware, products, and services where necessary. • Management and Motivation of the Team • Be able to delegate tasks and projects to the team members, being fair and support the project stages with the analysts Skills These 4 skill levels tell you about the level of expertise required for the job role at that level: Awareness. You know about the skill and have an appreciation of how it is applied in the environment. Working. You can apply your knowledge and experience of the skill, including tools and techniques. You can adopt those most appropriate for the environment. Practitioner. You know how to share your knowledge and experience of this skill with others, including tools and techniques. You can define those most appropriate for the environment. Expert. You have both knowledge and experience in the application of this skill. You are a recognised specialist and adviser in this skill including user needs, generation of ideas, methods, and tools. You can lead or guide others in best-practice use. A senior service desk analyst monitors inbound calls, supports operators in service resolution and intervenes in difficult calls. At this level, you will be expected to: • own and update the script for service desk analysts • manage availability, coach, and develop one or more service desk analysts Skills needed for this role Asset and configuration management. You can track, log and correct information to protect assets and components. (Relevant skill level: awareness) Analytical and problem-solving skills: You understand how to apply basic techniques for analysis of research data and synthesis of findings. You know how to involve your team in analysis and synthesis. You can present clear findings that colleagues can understand and use. (Relevant skill level: Working). Availability and capacity management: You know how to manage service components to ensure they meet business needs and performance targets. (Relevant skill level: Awareness). Business analysis (IT operations): You know how to investigate problems and opportunities in existing processes and contribute to recommending solutions to these. You can work with stakeholders to identify objectives and potential benefits. (Relevant skill level: Working). Change management: You can implement changes based on requests for change. You know how to apply change control procedures. (Relevant skill level: Working). Communication skills: You can translate and communicate accurate information to technical and non-technical stakeholders. You know how to facilitate discussions within a multidisciplinary team, with potentially difficult dynamics. You can advocate for the team externally and manage differing perspectives. (Relevant skill level: Practitioner). Continual service improvement. You can identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions. (Relevant skill level: working) Customer service management. You will maintain a high level of customer service and have the confidence to deal with complex complaints. You will know how to use empathy to satisfy customer demands. (Relevant skill level: practitioner) Incident management: You can identify and register incidents, gathering the required information and allocating it to the appropriate channel. (Relevant skill level: practitioner) Ownership and initiative. You can own an issue until a new owner has been found or the problem has been mitigated or resolved. (Relevant skill level: working) People management: handling interpersonal conflicts, leading employee training, managing deadlines and building company culture. (Relevant skill level: working). Problem management. You can investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. (Relevant skill level: awareness) Service focus. You can take inputs and establish coherent frameworks that work. (Relevant skill level: working) Service Management Framework knowledge. You have knowledge and/or a Level 3 Service Management Framework qualification. (Relevant skill level: working) Service reporting. You can produce relevant reports in a standard format in an agreed timeframe. You can work with important stakeholders to discuss any changes in the reporting processes. You can add a commentary that provides an interpretation for the data set. (Relevant skill level: working) Technical understanding. You know about the subject matter and understand what it involves. (Relevant skill level: awareness) User focus. You can identify needs and engage with users or stakeholders to collate user needs evidence. You understand and can define research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes. (Relevant skill level: working). Coaching and Mentoring (coach and mentor junior team members, and assist in the provision of first-class services and consistent levels of capability as required by the organisation) (Relevant skill level: practitioner) Project management skills: You know how to apply your knowledge and experience of project management methodologies, including tools and techniques. You know how to adopt those most appropriate for the environment. (Relevant skill level: awareness). • Management Planning (provide input into overall management - workforce, budget, technology roadmaps, projects and tasks) (Relevant skill level: working) • Relationship management: You can identify important stakeholders and relationships and work with teams to build these. You understand how to Work with stakeholders and contribute to improving these relationships. (Relevant skill level: working). Service reporting: You can produce relevant reports in a standard format in an agreed timeframe. You can work with important stakeholders to discuss any changes in the reporting processes. You can add a commentary that provides an interpretation for the data set. (Relevant skill level: working). Strategic thinking: You can work within a strategic context and communicate how activities meet strategic goals. You can contribute to the development of strategy and policies. (Relevant skill level: awareness). Technical specialism: You can assist in technical support activities and carry out agreed / routine maintenance and administration tasks. (Relevant skill level: working). About NCC Group The NCC Group family has over 2,500 members located all around the world, providing a trusted advisory service to 20,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. If you do not want us to retain your details please email [email protected]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Lead Service Desk Analyst The Opportunity You will be responsible for the day to day management of the Service Desk Analyst, ensuring that NCC Group employees, receive a high standard of service and support. The Service Desk Manager will also be responsible for planning, training, and implementation of support provision. You will also have line management responsibility for Service Desk. Key Responsibilities Build relationships with key stakeholders to understand support required by Service Desk, to help provide and maintain a high degree of customer service for all support queries. • Responsibility for Incident, problem, and change management within your Team. • Contribute to project management tasks. To ensure all NCC Group support requests in the call logging are regularly updated on progress and dealt with in accordance with NCC Group processes. To ensure successful handover of completed work and products to customers or the IT team with the appropriate documentation, training, and communication of any known faults. To provide technical support for all incidents, service requests and change requests. Any activities which are associated with the NCC Group support function, including, but not limited to; managing standard and escalated incidents, service requests, change requests, and project requests and ensuring they are handled in an effective manner and progressed to resolution. To be pro-active when seeking to resolve the problem and escalate more complex issues to the appropriate team. To ensure all Client support requests in the call logging are regularly updated on progress and dealt with in accordance with NCC Group processes. To carry out in-house testing on all hardware, products, and services where necessary. • Management and Motivation of the Team • Be able to delegate tasks and projects to the team members, being fair and support the project stages with the analysts Skills These 4 skill levels tell you about the level of expertise required for the job role at that level: Awareness. You know about the skill and have an appreciation of how it is applied in the environment. Working. You can apply your knowledge and experience of the skill, including tools and techniques. You can adopt those most appropriate for the environment. Practitioner. You know how to share your knowledge and experience of this skill with others, including tools and techniques. You can define those most appropriate for the environment. Expert. You have both knowledge and experience in the application of this skill. You are a recognised specialist and adviser in this skill including user needs, generation of ideas, methods, and tools. You can lead or guide others in best-practice use. A senior service desk analyst monitors inbound calls, supports operators in service resolution and intervenes in difficult calls. At this level, you will be expected to: • own and update the script for service desk analysts • manage availability, coach, and develop one or more service desk analysts Skills needed for this role Asset and configuration management. You can track, log and correct information to protect assets and components. (Relevant skill level: awareness) Analytical and problem-solving skills: You understand how to apply basic techniques for analysis of research data and synthesis of findings. You know how to involve your team in analysis and synthesis. You can present clear findings that colleagues can understand and use. (Relevant skill level: Working). Availability and capacity management: You know how to manage service components to ensure they meet business needs and performance targets. (Relevant skill level: Awareness). Business analysis (IT operations): You know how to investigate problems and opportunities in existing processes and contribute to recommending solutions to these. You can work with stakeholders to identify objectives and potential benefits. (Relevant skill level: Working). Change management: You can implement changes based on requests for change. You know how to apply change control procedures. (Relevant skill level: Working). Communication skills: You can translate and communicate accurate information to technical and non-technical stakeholders. You know how to facilitate discussions within a multidisciplinary team, with potentially difficult dynamics. You can advocate for the team externally and manage differing perspectives. (Relevant skill level: Practitioner). Continual service improvement. You can identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions. (Relevant skill level: working) Customer service management. You will maintain a high level of customer service and have the confidence to deal with complex complaints. You will know how to use empathy to satisfy customer demands. (Relevant skill level: practitioner) Incident management: You can identify and register incidents, gathering the required information and allocating it to the appropriate channel. (Relevant skill level: practitioner) Ownership and initiative. You can own an issue until a new owner has been found or the problem has been mitigated or resolved. (Relevant skill level: working) People management: handling interpersonal conflicts, leading employee training, managing deadlines and building company culture. (Relevant skill level: working). Problem management. You can investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. (Relevant skill level: awareness) Service focus. You can take inputs and establish coherent frameworks that work. (Relevant skill level: working) Service Management Framework knowledge. You have knowledge and/or a Level 3 Service Management Framework qualification. (Relevant skill level: working) Service reporting. You can produce relevant reports in a standard format in an agreed timeframe. You can work with important stakeholders to discuss any changes in the reporting processes. You can add a commentary that provides an interpretation for the data set. (Relevant skill level: working) Technical understanding. You know about the subject matter and understand what it involves. (Relevant skill level: awareness) User focus. You can identify needs and engage with users or stakeholders to collate user needs evidence. You understand and can define research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes. (Relevant skill level: working). Coaching and Mentoring (coach and mentor junior team members, and assist in the provision of first-class services and consistent levels of capability as required by the organisation) (Relevant skill level: practitioner) Project management skills: You know how to apply your knowledge and experience of project management methodologies, including tools and techniques. You know how to adopt those most appropriate for the environment. (Relevant skill level: awareness). • Management Planning (provide input into overall management - workforce, budget, technology roadmaps, projects and tasks) (Relevant skill level: working) • Relationship management: You can identify important stakeholders and relationships and work with teams to build these. You understand how to Work with stakeholders and contribute to improving these relationships. (Relevant skill level: working). Service reporting: You can produce relevant reports in a standard format in an agreed timeframe. You can work with important stakeholders to discuss any changes in the reporting processes. You can add a commentary that provides an interpretation for the data set. (Relevant skill level: working). Strategic thinking: You can work within a strategic context and communicate how activities meet strategic goals. You can contribute to the development of strategy and policies. (Relevant skill level: awareness). Technical specialism: You can assist in technical support activities and carry out agreed / routine maintenance and administration tasks. (Relevant skill level: working). About NCC Group The NCC Group family has over 2,500 members located all around the world, providing a trusted advisory service to 20,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. If you do not want us to retain your details please email [email protected]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

The perfect candidate will be responsible for the technical support (2nd / 3rd line) of the IT Infrastructure; resolving issues and requests, raising and resolving problems and implementing small change.Role Requirements:Acknowledging, prioritizing, and resolving incidents within agreed SLA.Managing problems.Assisting ServiceDesk engineers in resolving intricate issues.Supporting other IT personnel.Administering and supporting the IT Infrastructure.Providing IS support for Infrastructure and Application projects.Implementing minor changes following the change management process.Person Specification:Technical Skills - Essential:Profound working knowledge of a diverse array of Infrastructure Technologies.Proficiency in Server Virtualisation, preferably VMware.Familiarity with Hyper Converged Infrastructure, preferably Nutanix.Experience with Azure Services, particularly in provisioning 365 services (Entra ID, device management, and SAML authentication).Strong understanding of current Windows Server and Desktop operating systems and Group Policy.Ability to build and support Windows 10 / 11.Technical Skills - Desirable:Familiarity with MS SQL Products.Experience with Citrix technologies, specifically Citrix DaaS and Citrix Cloud.Knowledge of Ivanti Environment Manager.Administration experience with Configuration Manager.Personal Attributes:Strong communication skills, adept at simplifying complex concepts.Quick to grasp new ideas and vendor systems, with a knack for user-friendly presentations.Self-driven with strong analytical and problem-solving abilities.Effective task prioritization and execution, even under pressure.Comfortable meeting tight deadlines.Customer-focused with a collaborative mindset.Innovative use of technology demonstrated in team environments.Educational Background or Qualifications (if relevant):Technical certification in at least 2 of these areas: VMware, Cisco, Microsoft.ITIL Foundation or equivalent experience, particularly in Service Operation and Service Transition

Exciting opportunity for a Infrastructure Structured Finance Director - EMEA to join a European Corporate & Investment Bank. London- Project Finance, Infrastructure, Energy, TMT: Origination, Execution, Portfolio Management The role:Responsible for origination, structuring, execution and portfolio management of project finance and acquisition finance related transactions in the energy, infrastructure and TMT sectors, with coverage of the EMEA regionSupervise the transaction, portfolio and administrative activities & responsibilities of the vice presidents, associates and analystsLiaising and coordinating with internal stakeholdersMonitor the updating/validity of internal ratings, money laundering reassessment risk for the structured finance transactions allocated at a Transaction responsibility level as well as supervising the monitoring of periodic construction & operation reports, credit reviews plus waiver & amendment processing relating to their portfolio. Assist the person in charge of the portfolio with their information needsEnsuring an understanding of the requirements as a Certified Person.Exciting opportunity for a Infrastructure Structured Finance Director - EMEA to join a European Corporate & Investment Bank. London- Project Finance, Infrastructure, Energy, TMT: Origination, Execution, Portfolio Management The candidate:minimum 7-8 years experience in energy, infrastructure and TMT project finance and structured finance transactions, including due diligence, credit analysis, execution, modelling, documentation and administration Competencies RequiredA degree in finance, economics, accountingFormal credit trainingExtensive background in credit analysis and financial modellingpractical knowledge of financial products, finance, accounting, and documentation Proficient with MS Office Suite including MS Word, Excel, Power Point CompetenciesStrong credit, analytical and financial modelling skillsExceptional verbal and written communication skills to deal with a wide variety of internal and external counterpartsAbility to analyse and conduct independent due diligence of transactions, plus identify industry/market trendsAbility to act as a transaction manager / deal team coordinator for complex transactionsAdvisory experience a plus Team-oriented personality

Region 1 EMEA (Europe, Middle East and Africa) Division 1 Corporate Location 1 London Program type 1 Internship Level 1 Analyst Job description 1 Who we are Nomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through our three business divisions: Retail, Wholesale (Global Markets and Investment Banking) and Investment Management. Driven by the insights of some 26,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. Corporate Infrastructure overview Our Corporate Infrastructure business areas are what underpins the success of the entire organisation. These are the functions that support the business, helping us deliver innovative financial solutions that set Nomura apart in the global marketplace. In our highly competitive and fast-paced industry, strong infrastructure teams are fundamental to our success. Work in these areas with us and you’ll be operating at the forefront of your field, as well as gaining a valuable insight into how Nomura operates on a global scale. The Technology Summer Internship Programme aims to give you exposure into one of our Technology departments - Support, Development and Infrastructure. Programme overview: We offer a nine-week Summer Internship for final year students interested in learning about the banking business. The programme will provide you with the opportunity to develop your technical knowledge, gain valuable on-the-job training, understand our culture and create new networks. The first week of the internship is class-room based training which is provided to enhance your key technical skills and will enable you to perform on the desk during the internship. Following the training week, you will join one of our Technology desks for the remaining of the internship and complete tasks at a similar level of a first year Analyst. At the end of the internship, strong performers will receive offers to join our Graduate Programme. Additional sessions during the internship include soft skill sessions, product presentations, business overviews as well as social events. Training Summer Analysts will receive extensive training to enhance the skills they need to perform well during their internship. As part of the Corporate Infrastructure Summer Programme you will receive training which will include business overview presentations, structured class room seminars, internal training by business representatives and team-building with colleagues. You will receive ongoing performance feedback and have access to division specific educational sessions designed to aid your professional development. Managers will focus on your career development and dedicate their time to coach and mentor you, helping you realise your full potential. Throughout the Internship Programme you will be supported both by a buddy, mentor and dedicated programme management team. What’s your role? Technology at Nomura involves working with, and designing, state-of-the-art information technology and risk management systems. These are the systems that can often give us that crucial, split-second edge over our competitors. Work ranges from infrastructure support and deployment to in-house development of complex modelling software and applications. This programme will give you the opportunity to develop new applications that keep us at the forefront of technology. You’ll develop an impressive level of technical knowledge, using a range of technologies (Java, C#, C++, SQL, Python, Perl, JavaScript, HTML/CSS and others) and frameworks (Spring, Maven, Camel, WPF, Node, React, and many others). Depending on your role, you’ll gain an understanding of different financial products, and build a valuable knowledge of risk management techniques and live trade analysis. There is a wide breadth of roles available in technology. Your role will fit into one of the below: Business Analysis – To help bridge the gap between the worlds of Technology and the business, Business Analysts are the intermediary through which each side can communicate effectively. Each modification we make to our in-house software requires complete understanding and agreement from both sides as to how things are to be changed, and as a Business Analyst you will facilitate this. You’ll be meeting regularly with business representatives to understand the problems that are currently occurring, and will be translating these problems into concrete requirements for the Development and Support teams. Analytical skills are a must for this role, as well as the ability to express an idea in more than one domain language. Software Development – Bespoke software is at the heart of everything we do, and as a software developer you will help build out our ecosystem to help our clients and traders create and maintain a competitive advantage over other banks and organisations on the street. We write a large proportion of our software in-house and you could be involved with anything from generating real-time risk measures for our traders, to ensuring that payments to other companies are correctly collated, calculated and executed. As a software developer at Nomura, you will be designing, implementing and deploying solutions to meet rapidly changing business and regulatory needs. Strong coding skills and a logical outlook are a must. Technical Support – To support the many systems that are written in house, our technical support teams are the first line of communication between our business users and Technology. As a member of one of our dedicated teams you’ll be doing anything from diagnosing and remediating issues in complex system flows to investigating previously unknown issues, all while in contact with traders or other business staff in a fast-paced environment. Excellent communication and technology knowledge are required to get the ‘big picture’ and disseminate information to find a solution to issues. Bear in mind, that not all jobs fit into one of these categories, and can sometimes span two or all three! Your role will be in the context of one of our IT divisions: CTS – Corporate Technology Services (CTS) is responsible for delivering and supporting business applications to Finance; Compliance; Legal; Human Resources; Real Estate and various other Corporate divisions across the Nomura Group. CTS plays an essential role in servicing the Firm’s business needs and future direction by provisioning innovative, cost-efficient technology solutions to help underpin our competitiveness; revenue-generation and regulatory compliance. This is achieved by defining and overseeing strategic direction and technical architecture of Corporate Technology Services across Wholesale and wider Group companies; ensuring quality, delivery timeliness and progress transparency against milestones and objectives. Team collaboration is also involved, sharing successes and failures, ensuring we consistently and continually learn. CTS creates an environment and culture to attract the smartest and most determined people, helping them succeed in their roles and careers. Acting as true partners with the Business and wider Corporate world, they provide technical expertise, ideas, opinions and problem-solving abilities. CTS also sponsors and supports Firm-wide IT Transformation, transitioning to cloud, automated toolchain and testing processes. GIS – Global Infrastructure Services team is responsible for designing, developing and maintaining Nomura's core group-wide infrastructure platforms which are divided into three main functional areas: Digital Workspace; Cloud; and Traditional Services. These functions are underpinned by Engineering, Programme Management, Governance and Business Management functions. The GIS team continually drive forward the organisation through the delivery of leading edge technology platforms and business solutions. The current GIS project portfolio spans cloud and workspace initiatives alongside infrastructure optimisation programmes and provides support for business initiatives. Through the knowledge, expertise and teamwork of our people, we create significant technological and competitive advantage for Nomura. Our strategy is to provide a first class and cost efficient Service Delivery centering on Efficiency, Platform Standardisation, Consolidation and a Globalised Operating Model. GMIT – Global Markets Technology develops and maintains software solutions for the Global Markets division. Our products are used around the globe and include trading, pricing, risk management, analytics, research and sales systems. Risk IT – Risk IT supports the Risk Management division by developing and maintaining software solutions that calculate market and credit risk exposures and provide group-wide risk management capabilities in line with the firms’ risk appetite and regulatory requirements. WPS – Wholesale Production Services provides business aligned 1st/2nd line IT Support and has global responsibility for the overall stability of the systems supporting the global wholesale businesses and the supporting functions (e.g. Front Office, Operations, Risk, Finance, Compliance). Wholesale Production Services is responsible and accountable for monitoring the environment to proactively identify issues, incident management, release management, disaster recovery, capacity management and application support. What are we looking for? At Nomura our goal is to attract and develop exceptionally talented people who share our passion for individual excellence and our commitment to teamwork. We recruit graduates and interns with a high level of academic and extra-curricular achievement, who will be able to withstand the rigours of a rapidly changing, demanding but ultimately rewarding environment. As an intern, you should be in your final year of university graduating in 2024. All applications will be considered. Fluency in English is essential. How to apply Please note that you can only submit one application per recruitment year (Sep 2023 – August 2024) and that all applications must be submitted online via: www.nomura.com/careers To apply for a 2024 Summer Internship position, candidates should be available for full time employment in July 2024. We only accept applications for this programme from final year students graduating in 2024. Deadline dates & Visa sponsorship Application deadline: 1st December 2023 We recruit on a rolling basis and encourage applicants to apply early. Please note Nomura do accept and consider applications from overseas students from outside the UK and will provide support and assistance with the visa application process as best we can. For further information about Nomura, please visit www.nomura.com/careers Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.

Our team is looking for London based Software Development professional to work closely with a number of local business groups, as well as the global application support team. This is a great opportunity to work in a growing financial services support team and work closely with key business stakeholders to understand issues and provide solutions. What You’ll Do: Work closely with the business and global support team to comprehend technical and functional requirements, develop, QA, and implement business-driven requests, enhancements, and software upgrades. Provide support and maintenance of platforms owned by the team and prepare documentation on delivered solutions. Use your technical and business knowledge to help the team create and maintain acceptance criteria for user stories Help our Business Analysts by giving suggestions from a quality assurance perspective regarding user experience, possible performance issues, and future bugs. Look at improving our operating environment through the implementation of automation and monitoring, identifying and reducing risk Technologies You’ll work with: Java SQL AWS cloud Development tools – Git/Bamboo/JIRA/Bitbucket (Stash)/Cloudbees To succeed in this role, we think you should have: Strong experience in Java and SQL development Strong problem-solving skills with a focus on business outcomes Excellent analytical and problem-solving skills, including a demonstrable ability in troubleshooting and root cause analysis Ability to communicate problems and solutions effectively with both business and technical colleagues Ability to work in a cross-cultural and global team Passion for creativity and innovation In this role you will be able to see first-hand the positive impact your work has and how it supports revenue growth and operational efficiencies. We operate in a flat structure. The members of the team are encouraged to take ownership and accountability of their work, collaborating with senior members of the business to identify new opportunities. We encourage our team members to play multiple roles; from business analysis and requirements gathering to delivery and risk management. Through this process our team gains a better understanding of the process of product delivery and has an opportunity to develop different skills and explore different career paths. Having a Learning Mindset is a key value of our group and we support our staff by giving them access to a variety of learning resources and accreditation. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future’, we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you’ll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive. About Macquarie A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-973545 Work type: Permanent - Full time Location: London Category: Senior, Mid-senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 04/7/2023

Do you want to be at the forefront of sustainability in combatting the traditional short life cycles of network hardware equipment? We are seeking to appoint a Knowledge Transfer Partnership (KTP) associate for a collaborative project between the University of East London and Cistor Ltd. KTP funding has been agreed for pivotal research to build a true picture of the use phase impact, embodied impact, and reliability analysis of new networking hardware equipment v’s remanufactured. If you have a bachelor's degree in computer science, enjoy developing mathematical models and tools for complex IT operations and want to play a pivotal part in driving forward a more circular approach to IT that uses what we have for longer - this role will suit you! It’s a great chance to be on the frontline of IT to protect natural resources, prevent carbon emissions and e-waste through the provision of data to make better choices. The project presents a fantastic opportunity to research, develop, design, build, and test the tool that provides intelligence on hybrid new v’s refurbished system design. Who you’ll be working with The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Cistor (Headquartered in Poynton, UK) is a leading digital technology solutions provider and have been helping businesses maximise their technology investments since 2009. Part of a sustainable IT Group that is not just for profit, but for good. We are proud that every day we are reducing the impact of IT on climate change, scarce resources, and e-waste, contributing to a healthier planet. Our companies serve some of the largest organisations in the world with generation defining technology. We believe that together we will accelerate the adoption of sustainable technology through innovative solutions. You will be working with world leading academic and industry experts on digital infrastructure and energy efficiency, with a specialism in sustainable ICT infrastructure. The post holder will be based at Cistor Ltd, Lexicon House, Third Avenue, Poynton, Cheshire, SK12 1YL, UK. What we’re looking for The ideal candidate will have the ability to work to deadlines, provide solutions to challenging requirements, and look forward to working with the state-of-the-art technologies that the project requires. You will have an awareness of computer networking technology and have software development experience. Having experience or understanding of agile product development, mathematical skills, and critical thinking skills will be an advantage. You will have good interpersonal skills with the ability to communicate effectively both verbally and in writing with a variety of stakeholders. You should be able to demonstrate experience in being able to plan and prioritise workload and contribute to a multi-disciplinary team. You will work for 12 months in this InnovateUK funded project with a salary scale between £36,388 - £38,022 per annum depending on skills and experience. There is also an additional budget for travel to relevant conferences and events and you can undertake the existing skill development training offered by the University of East London. For informal enquiries about the post, please contact Prof Rabih Bashroush at [email protected] or Dr Umaima Haider at [email protected]

Our Tech Assist team are first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service to the business and be the face of technology. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be providing face to face technology support to our traders and trading business as well as engagement via our various digital platforms. You will also be involved in projects like technology refreshes, upgrades and office technology moves and changes. What you offer Completed external study in a PC/IT related course Previous experience in a Help Desk/Desktop Support role Windows, SCCM and/or ITIL experience Basic networking skills. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. About Macquarie A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-975051 Work type: Permanent - Full time Location: London Category: Technology Group: Corporate Operations Group Division: Technology Recruiter: Majuran Gnanakumaran Opening Date: 23/10/2023

Details Reference number 327542 Salary £28,936 - £34,178 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based and a recruitment allowance of up to £6,000 if applicable) A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About the Role To provide 1st and 2nd line support for all IT issues raised within the service management tool, and to triage where appropriate, under an ONR hybrid IT support model. Service Desk Analysts are crucial to a reliable and successful IT operation of our organisation across all ONR office locations and associated data centres, working in conjunction with a number of Managed Service Providers. The role will perform tasks such as receiving requests and incidents from customers, triaging using the appropriate ITSM service tool and trying to resolve end user queries. In addition, an understanding of when to escalate issues to senior members of the team is fundamental part of the role. Principal Responsibilities To provide first and second line service desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment To assist with the purchase, setting up, maintenance and repair of computers, audio-visual equipment, computer-linked equipment, and computer-related equipment To install and configure software applications. To help maintain appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained. Field and triage calls from end users within a service desk and own the issue through to resolution. Escalate service and incidents using the appropriate methods. Support staff and the wider ITDD team with the use of new and existing technologies. Ensure the availability of IT Services, systems, and associated business critical resources. Ensure consistent housekeeping checks are in place and associated records are maintained. Assist in producing and maintaining IT statistics, reports, checklists, and other relevant technical documentation to the relevant standard. Ensure personal knowledge and exposure to service desk tools and techniques remains up to date, appropriate and relevant. Job description CDM Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future – please make yourself aware of the CDM R2A2 on the staff handbook which details CDM responsibilities Role Profiles - ONR Intranet - onr.kahootz.com Location/Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Person specification Qualifications Successful applicants should hold or be willing to achieve the following qualifications within the first 12 months: ITIL V4 Foundation Certification, or equivalent (Essential) MTA Cloud Fundamentals, or equivalent (Desirable) Essential Skills/Job Related Expertise Proven experience of being able to resolve end user requests within service level agreements; empathise with end users and improve service metric. Proven ability of delivering a quality service whilst being able to manage multiple priorities. An ability to track, log and correct information to protect assets and components. An ability to review process efficiency and suggest ways to optimise processes. Service reporting – Produce service reporting in a standard format and to agreed timescales. Technical understanding – Demonstrate an awareness of different IT products and services with a high level of understanding of what it involves. Evidence of being able to communicate to and work effectively with a wide range of stakeholders. Proven ability of delivering a quality service whilst being able to manage multiple priorities. Confidence in the use of modern Microsoft based IT tools and applications. Benefits Alongside your salary of £28,936, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Stephen Rutherford. [email protected] Mob - 07717422252 How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Stephen Rutherford Email : [email protected] Telephone : 07717422252 Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm

FPandA Analyst / Senior Analyst - Payments and Merchant AcquiringBanking & Financial ServicesCity of LondonROLE SCOPE:The role will require the right individual to be in the office 2-3 days per week on a hybrid basis to effectively partner with the business and broader finance team. What sets this role apart is the opportunity to showcase your expertise in financial modelling, analysis and accounting, as well as being an effective business partner with the ability to support on complex matters and support decision making. You will have ownership of critical processes, including budgeting, forecasting, cash flow analysis and typical month-end deliverables. We value accuracy, efficiency, and the ability to meet deadlines, while continuously improving processes and leveraging automation to enhance reporting capabilities. You will work with team members across the UK, Europe and North America.RESPONSIBIITIES:Prepare monthly management accounts, Group and Board reporting, i.e. analysing variances to budget, forecast and prior yearAnalyse and interpret financial data to identify trends, risks, and opportunities, providing proactive recommendations to optimise financial performanceDrive the budgeting and forecasting processes/models, ensuring accuracy and alignment with strategic along with preparing analysis/presentations for Group and senior leadership team relating to budget and forecastPartnering the business on areas we can reduce costs and support business cases around capital investmentProvide support by highlighting financial challenges and running scenario analysisWorking with internal stakeholders to provide financial insight and analysis to make data driven decisionsCustomer profitability reporting and margin/yield analysisAnalyse and report on the sales pipeline working closely with the sales team to ensure that deals are being accounted for as part of the budgeting and forecasting cyclePricing - working with the commercial and operations teams, providing decision support on all pricing mattersFPandA Analyst / Senior Analyst - Payments and Merchant AcquiringQualified accountant (ACA, ACCA, CIMA) with a strong academic backgroundProven experience in FP&A, financial planning, or similar roles within high-growth companiesStrong financial modelling and analytical skills, with the ability to translate complex data into meaningful insightsKeen business acumen with the ability to interpret financial data into actionable improvements within the businessExperience working in lean finance functions and working within a matrix organisationExcellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levelsHighly strategic mindset, with the ability to think holistically and contribute to the company's overall business strategyProactive and results-oriented, with a track record of driving process improvements and implementing best practiceProficiency in financial systems and tools, such as Excel, ERP systems, and data visualization softwareA "can do" attitude to go beyond the defined parameters of the role to learn and improve the outcomes of business