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Overview of salaries statistics of the profession "Procurement Systems Manager in UK"

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Overview of salaries statistics of the profession "Procurement Systems Manager in UK"

60 000 £ Average monthly salary

Average salary in the last 12 months: "Procurement Systems Manager in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Procurement Systems Manager in UK.

Distribution of vacancy "Procurement Systems Manager" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Procurement Systems Manager Job are opened in . In the second place is Wales, In the third is Scotland.

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Finance Systems Manager
Michael Page, Chichester
The role must be able to understand, prioritise and proactively recommend workable solutions to the challenges faced by the Finance Team in Dynamics365, be aware of the implications of making those changes to the business, anticipate potential issues and identify practical workarounds. The individual needs experience of initiating and coordinating improvement projects, tracking progress and driving forwards progress with a proactive, delivery-focused mindset and can-do approach. The Finance Systems Manager will be pivotal in reviewing and improving of finance processes underpinned by Dynamics365, defining how data will be stored and modelled and building widescale automation of reporting to support the Finance Team with enhanced and efficient reporting and analysis. The individual will be proficient at working with staff at all levels in the Finance Department, understanding their requirements and creating an environment where they are able to work efficiently and effectively. The indivudual will be responsible for the quality, accuracy and integrity of data in Dynamics365. Central to this role will be the ability to clearly communicate the issues, requirements and solutions across Dynamics365 to management and staff, including those who are not fluent in 'finance speak'. The individual will have a thorough understanding of finance, month-end and supply chain processes and how these relate to the functional design within D365. They should also have a solid understanding of the D365 Data Management Framework and of managing and maintaining integrations into/out of D365. The individual requires sufficient technical understanding to undertake analysis and investigations into data issues stemming from our data integrations, with support and training from our Data Team as required.This role also encompasses the creation of functional specs/testing of existing and ongoing process/functional improvements.Essential:5+yrs D365 F&O functional & system experience required.ACA/CIMA/ACCA qualified with strong understanding of financial accounting principles, month-end processes and finance processes. Ability to test and adapt D365 processes to better suit the client's requirements, ensuring compliance with accounting standards and regulations.Experience as a lead or manager supporting Dynamics365 F&O and being responsible for owning & coordinating all issues to resolution and plans for improvements.Ability to champion the requirements of the finance system and proactively provide advice on what is possible and how it should be done.Able to be the subject matter expert on best practice ways to store, model and present finance data for use by the Finance team.Strong knowledge of automated reporting tools & D365 reporting capabilities.Able to demonstrate good problem-solving capabilities. Also be able to anticipate potential problems and develop contingency plans to mitigate them.Detailed functional knowledge of D365 F&O.Experience supporting end users and troubleshooting issues with D365.Experience initiating and coordinating improvement projects with a proactive, delivery-focused mindset and can-do approach. Experience working with an external partner.Experience managing enhancements or upgrades, from writing/agreeing functional specs to managing through the change/development to test and release.Experience managing and maintaining integrations into & out of D365 with strong understanding of using and maintaining D365 Data Management Framework.Experience managing and configuring D365 environments such as TST and managing the deployment of new MS releases.Experience managing and creating new workflows and batch processes in D365.Have the desire to learn new skills in a changing environment.Able to respond quickly to new focus and change.Excellent time management skills with the ability to meet deadlines.Desired:Strong Knowledge and expertise in DevOps Solution delivery and strategy.Microsoft Visual Studio, Lifecycle Services and Azure Cloud environment architecture.Knowledge of Power BI, Power Apps and Power Shell.Knowledge of MS SQL.
Pharmacy Manager
Michael Page, Cardiff
Key Responsibilities:As the manager, you will be expected to do the following:Supply prescriptions, deliver a range of NHS services and Private services and provide healthcare advice to customers according to GPHC standard.Play an active role in the charity organisations they partner with, giving advice to the local community at risk of or living with cancer, heart disease, and diabetes.Lead, train, support and develop colleagues.Be able to use a planning system to ensure pharmacy staff are available, to meet the customers' needs.Oversee the procurement and supply of medicines.Develop strong relationships with customers, GP's, and other health professionals.What you'll need?You will need:MPharm degree.Member of the General Pharmaceutical Council (GPhC).Passionate about leadership and empowering a team.Valid DBS.
Band 4 - Pharmacy Procurement Office Manager
Royal Free London NHS Foundation Trust, London NW
To provide comprehensive secretarial and personal assistant support to the Pharmacy Procurement manager and to other senior pharmacy managers. The postholder will be expected to develop and sustain excellent communications with both other internal departments, and relevant external agencies. To manage sickness and annual leave reporting processes for the Royal Free Hospital Pharmacy Department To co-ordinate and support the recruitment processes To act as Pharmacy Office Manager, supporting the effective functioning of the department and to maintain the office and equipment in a safe and efficient manner Assist senior Pharmacy staff with the setting up of meetings (booking rooms, sending out agenda and associated papers) and where necessary take minutes / list action points from the meeting. Support Senior Pharmacists / Clinical Teams with project / audit work using an excellent knowledge of IT skills, in particular Microsoft Excel, Word and PowerPoint. This is a role based at the Royal Free Hospital Please refer to job description attached to this vacancy for all information related to this job advert Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This large scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation. Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff. The Pharmacy department Royal Free Hospital is a friendly, progressive, and expanding unit dedicated to providing the highest standards of pharmaceutical care and service. Quality improvement and cost-effective, safe use of medicines is at the forefront of everything we do. Please refer to job description attached to this vacancy for all information related to this job advert
DNO Executive Assistant Opportunities
Ministry of Defence, Whitehall, London
Details Reference number 325214 Salary £28,300 Posts based in London will attract the relevant London weighting. A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer D Contract type Permanent Business area MOD - Defence Nuclear Organisation Type of role Administration / Corporate Support Secretarial Working pattern Flexible working, Full-time, Job share, Part-time, Compressed Hours Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Abbey Wood: Bristol, AWE Aldermaston: Reading, Main Building: London About the job Job summary Do you want to be at the heart of real Defence issues and play a key role in the United Kingdom’s (UK) national security? Established in April 2016, the Defence Nuclear Organisation (DNO) delivers nuclear capability to deter threats and protect our nation. The DNO oversees all defence nuclear business (excluding operations) and is responsible for providing nuclear deterrence; sponsoring the Defence Nuclear Enterprise (all the organisations, programmes and people that sustain the UK’s nuclear deterrent); and advising on UK nuclear policy, planning and international co-operation on nuclear matters. The UK’s independent nuclear deterrent has existed for over 60 years to deter the most extreme threats to our national security and way of life, and that of our NATO Allies. Here at DNO we strongly believe that diversity and inclusion is not only the right thing to do but is also essential for a thriving and successful organisation. We know that diverse teams bring a wide range of perspectives, experiences and ideas, which lead to better decision-making, creativity and innovation. We have a culture where differences are celebrated and our people feel supported, included and empowered. Join us and be part of an organisation that truly values diversity and inclusion and makes a positive impact on the world. We are conducting a bulk recruitment campaign to recruit Executive Officers to support the delivery of one of the most complex Defence procurement programmes. We are looking for proactive, organised and efficient team players able to support senior managers and their teams. DNO staff are based in MOD Main Building (London), MOD Abbey Wood (Bristol) and Aldermaston (Reading). Candidates will have the opportunity to state their location preference however occasional travel to the other sites is required. This position is advertised at 37 hours per week. Job description Each post encompasses a wide range of secretarial, office management and business support elements, requiring discretion, efficiency and a calm manner. These roles may undertake the following activities: Diary management, critically ensuring diary prioritisation and deconfliction. Managing key relationships across MOD, wider government and with industry partners. Ensuring business continuity across both the team and wider organisation. Supporting meetings. Being the first point of contact for the office. Developing an understanding of the areas of work to ensure the best use of time for senior management. Understanding the priorities for senior management and reflecting that in diary commitments. Prioritising senior managers time and ensuring that the wider team are aware of developments and key meetings. Day to day business management. Looking after inward and outward visits. Email prioritisation and triage. Hosting VIP visitors. Managing travel. Hybrid and flexible working can be considered for this post but will need regular workplace attendance due to security constraints. Candidates are encouraged to discuss options with the recruiting line manager before submitting an application. Person specification We are looking for enthusiastic and talented individuals to join our committed and friendly team. These roles will provide the right candidates with a fantastic opportunity to make a real difference at the heart of one of the most sensitive and high-profile programme areas within the MOD. The successful post holders will need to build their understanding of the MOD and the Defence Nuclear landscape at pace and the following experience is desirable in support of an application: Organisation and communication skills are essential to succeeding alongside management of relationships. Experience working within an administrator background or/and previous experience working as an Executive Assistant or Personal Assistant. Experience working with complex diaries and booking travelling arrangements via Government software. Comfortable and confident in working at pace to manage conflicting short term and long-term priorities. Building positive relationships with partners in other teams and departments and using those relationships to influence others through excellent interpersonal and communication skills, tailored to the recipient. Previous experience in an assistant or admin role. Working knowledge of Microsoft Applications Behaviours We'll assess you against these behaviours during the selection process: Working Together Making Effective Decisions Communicating and Influencing Managing a Quality Service Delivering at Pace Benefits Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We truly believe that the MOD is a great place to work, and we offer a unique employee experience. We want to ensure that every single employee feels appreciated & fairly rewarded and offer the following additional benefits: Learning and development tailored to your role and broader skill development, enabling you to build a long-term career in your chosen area. Where appropriate there will be offers of training under our apprenticeship schemes. An environment with flexible working options A culture encouraging inclusion and diversity 25 days annual leave, raising to 30 days following 5 years’ service (+ 8 days bank and public holidays), with family friendly benefits including improved maternity, paternity and adoption leave A Civil Service pension with an average employer contribution of 27% Cycle Loan (Advance on Salary) Thank You Scheme Defence Sports & Recreational Association (DSRA) Defence Discount Service Some of our sites have on-site gyms, restaurants, cafes, nurseries and more. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates can apply online via the Civil Service Jobs website by completing the application form before the deadline shown. Apply using the Civil Service Jobs apply button, filling in all required details in all sections. Using the Success Profiles link for information on format and style, ensure you provide evidence for all Behaviours and Experience sections requested in the appropriate competency style. *Please note that not following the appropriate format will mean that you may be unable to reach the required grades for sift or interview* Candidates will be required to complete an online CV template to include job history, full details of education and qualifications and previous experiences and skills. Please also include any relevant responsibilities and achievements. Candidates have 750 words for a personal statement where they should focus on how their skills and experience meet the requirements of this role. There are a number of Executive Assistant opportunities, candidates who are found to meet an acceptable standard at interview but are not successful in one of the advertised posts may be considered for similar roles within the Business Unit. The requirements for the role have been benchmarked and these will be used to sift all candidates, with those meeting the minimum requirements invited to interview. Nationality Requirements - Further Information for Candidates This post is classed as ‘Reserved’ as per Civil Service Nationality Rules Section 3. In accordance with these rules, ‘only UK nationals may be employed in reserved posts in the Civil Service’[1] (Paragraph. 3.1). UK National Definition 2. The definition of a ‘UK National’ can be found at Paragraphs. 1.4-1.8 of the Civil Service Nationality Rules. Dual Nationals 3. As per Paragraph. 1.41 of the Civil Service Nationality Rules: a) ‘Candidates with dual nationality are in principle eligible for employment in the Civil Service provided that they meet the requirements in relation to one of their nationalities [i.e. UK National]. They may not be eligible, however, for employment in certain reserved posts where additional nationality requirements are imposed.’ Additional Restrictions for Reserved Posts 4. As per Paragraphs. 3.10-3.11 of the Civil Service Nationality Rules: a) Departments and agencies are entitled to impose additional requirements in reserved posts if this is considered necessary. This could include, for example, requirements as to the residency of the applicant or the nationality of one or both parents of the applicant.’ 5. If you are a Dual National who possesses UK Nationality and wish to check your eligibility for the post, please contact our recruiting team at the details below. Please be advised that we will not be able to provide a justification for our decision for security reasons. DNO External Recruitment [email protected] [1] Irish nationals and Commonwealth citizens are also eligible for employment in reserved posts if they were in the Civil Service at 31 May 1996 or before, or were appointed from a recruitment scheme with a closing date for receipt of applications before 1 June 1996. (Paragraph. 3.1) Feedback will only be provided if you attend an interview or assessment. There are a number of posts which require different security levels to be achieved, including Security Clearance and Developed Vetting clearance, above the normal clearance level expected for the MoD. No application can be accepted after the closing date. Feedback will only be provided if you attend an interview or assessment. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : DNO-External Recruitment Email : [email protected] Recruitment team Email : [email protected] Further information Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.
Education Business Administrator
East Lancashire Hospitals NHS Trust, Blackburn BB
An exciting opportunity is available working as part of the Directorate of Education, Research and Innovation at East Lancashire Hospitals Trust. You would be required to work within the Clinical Activities Support Team but also closely with the wider education, research and innovation teams ensuring administrator support is covered in line with service, colleagues and teams needs. This will include supporting the teams in organising meetings, communication activities, helping preparing training and educational materials, staff surveys, routine administrative tasks, and supporting the team with data management, input and co-ordination. This is a great opportunity for an individual to join an exciting and innovative department. The post holder must have excellent communication and time management skills and be able to organise their own and other team members workload within time frames. The post holder will be responsible for providing confidential, accurate and efficient clerical and administrative support for DERI Teams, this will include supporting the teams in organising meetings, communication activities, helping preparing training and educational materials, staff surveys, routine administrative tasks, and supporting the team with data management, input and co-ordination. See attached Job Description and Personal Specification for more detail At ELHT, we have a reputation for high quality innovative service delivery underpinned by skilled and motivated staff. Investment in innovation, multi professional education and research is vital to improving the delivery and quality of patient care. As such, DERI is dedicated to educating, training, and developing our current and future workforce to support the vision of providing safe, personal, and effective care. To support this vision, we work across the Education and Simulation Centres of the Royal Blackburn and Burnley General Teaching Hospitals, providing colleagues through training and skills development with a wide range of high quality and responsive education services A wide range of clinical skills courses The International Nurse Training Programme Preceptorship Programme Infection, prevention and control training and advice Resuscitation programmes General education support An informal visit is highly recommended for you to fully appreciate the work of DERI. MAIN DUTIES The post holder will be responsible for providing confidential, accurate and efficient clerical and administrative support within DERI. 1. Assist in providing full clerical/secretarial support including typing of letters, minutes (taking notes), and other routine correspondence, which involves working to tight timescales and deadlines. Taking and making telephone calls, dealing with enquires, photocopying, and filing. 2. Maintain databases and systems that assist and support service users in the performance of their duties 3. Handling and processing of cash and maintaining stock control in relation to on site refreshment provision 4. Maintain the confidentiality of the working environment 5. Ability to work flexibly with other admin colleagues to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately by using available resources. 6. Assist in the implementation of departmental databases in use including, inputting, and extracting data in line with departmental/Trust/national procedures 7. The post holder will be guided by the Clinical & PGME Lead but is expected to have a degree of autonomy working to Standard Operating Procedures and agreed good practice. 8. Maintain electronic filing system as agreed with the line manager and in line with Trust policies 9. Updating training records 10. Deal with routine correspondence from both internal and external sources 11. Produce letters and other correspondence for service users using a range of software packages 12. Ensure requirements of service users are organised to include room bookings, electronic diaries, monthly inventories, producing of the packs for all aspects of Trust training programmes. 13. Work in partnership with Education Centre reception team covering reception duties as required 14. Manage Education Service Microsoft Outlook shared calendars 15. Receive and action tasks from the Education Service shared mailboxes (emails) 16. Sort mail and distribute 17. Any other duties in line with job description which may be required by the manager 18. Work with colleagues in the team on the development of current and new services and other initiatives. 19. To meet the needs of the organisation you may also be required to provide cover in other areas following appropriate discussion. 20. Manage the administration for training courses to include course bookings and cancellations; invoicing; payments and receipt of monies owed. 21. Assist in the preparation and set for training courses and provide admin support during the running of the courses. 22 Raising and receipting of e-procurement orders, managing stock requisitions and stock levels COMMUNICATION 1. To assist with the creation of education marketing materials and information e.g., for Centre notice boards, e-Bulletins, Message of the Day, social media, events and for distribution within Divisions 2. Communicate effectively with other team members and service users 3. Liaise with internal departments, outside agencies, ensuring that all enquiries and urgent matters are dealt with politely, efficiently and in accordance with the Data Protection Act and that complicated issues are communicated in a simplified form and fully understood by all parties. 4. Communicate and liaise with other internal Trust departments and individuals through a range of interpersonal and IT media. 5. Participate in regular team updates e.g., team brief, team engagement sessions and regular 1 2 1 meetings 6. Provide cover for colleagues within DERI during their absence. TRAINING AND DEVELOPMENT 1. Demonstrate own activities to new or less experienced employees 2. To participate in Individual Appraisal and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post. 3. Take responsibility for maintaining a record of own personal development 4. Successful completion of local training 5. Attend all Core and Essential Skills training relevant to the post holder an identified through the Appraisal process ORGANISATIONAL RESPONSIBILITIES 1. Utilise personal initiative and judgement to implement effective systems of prioritisation and organisation ensuring that work is completed within agreed timescale 2. Exercise independent judgement and initiative based on acquired experience and knowledge when queries or problems arise, by taking appropriate action to resolve the problems or referring them to the appropriate person. 3. Propose changes to administrative procedures/policies 4. Be expected to make decisions within the boundaries of this role. 5. Ensure departmental security and confidentiality is maintained 6. Work on any of the ELHT hospital / community sites PROFESSIONAL RESPONSIBILITIES 1. Maintaining effective secretarial and administrative support to the Department within a changing and busy environment 2. Good word processing and data input skills 3. Effective management of own work 4. Good interpersonal skills 5. To cooperate with a balance annual leave programme in conjunction with others to ensure continuity of service 6. Take part in any statutory training and any other training deemed appropriate to be equipped with the necessary skills, knowledge and attitudes which will be required to ensure the success of the team.
IT Support Engineer
Alcority, London
About the Role: The IT Support Engineer will play an essential role in our IT Support team by providing end-user support (Tier 1) through more advanced administrative support (Levels 2-3). They will report to the IT Support Operations Manager and work with staff at Alcority & its group companies to ensure all IT issues are solved in a timely and efficient manner. The incumbent ensures our devices and technology are installed, configured, and maintained properly so our staff can be productive. The support environment involves regular office attendance in London, and occasional travel to the Oxford area, with out of hours on-call (rotation based) and includes remote support for our international group offices. This role will suit someone with a passion for customer service with a strong technical and methodical approach to any given task. The candidate will exhibit intellectual curiosity in their interest in IT with an aptitude for applying computing concepts and skills to solve real problems. Responsibilities: Provide 1st, 2nd, and 3rd level end-user support for Microsoft 365 environment, office devices, and technology including Laptops, printers, multifunctional devices, smartphones with a focus on customer support. Candidate must truly enjoy helping others and solving problems to succeed in this role. Serve as experienced participant in transition from an on-premises / hybrid 365 environment to an automated 365 Cloud environment. Physical setup of workstations, laptops, and smartphones. Responsible for working and tracking all incidents and service requests from beginning to resolution within predetermined service levels using the ticketing system. Escalate issues (ERP, HRIS, Procurement, etc.) to the appropriate parties inside or outside the company and track resolution. Install, configure, and provision end-user devices for onboarding, as well as secure retirement of devices and removal of company resources during offboarding. Utilize IT asset management for documentation and tracking of end user computing equipment, accessories, software licenses and maintain appropriate levels of inventory. Manage end-user software & hardware inventory for company offices; initiate, manage and track necessary purchases with our established 3rd party suppliers. Work closely with the IT Support Operations Manager to determine and implement solutions to improve efficiency, reliability and security of desktop services and capabilities. Serve as an experienced resource to lead by example for junior IT Support Analysts. Set-up and provide user support for our video conferencing rooms and systems. Train employees on use of devices and new/upgraded core enterprise software. Occasional after-hours work for critical infrastructure updates and changes. Proactively communicate all changes, updates, and outages to staff. Frequent in-person office attendance in the London area, with occasional travel to the Oxford area. Requirements: General 7-10 years of experience in a similar position providing endpoint and infrastructure support. Excellent team player with the ability to positively encourage and influence others. Ability to multi-task with strong attention to detail. Enjoy working in a fast-paced, agile environment, and resolve unplanned incidents quickly. Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms. Ability to maintain a professional service level when dealing with fast-paced end users and VIPs. Desire to learn and become familiar with new areas of technology. Understanding of ITIL processes preferred Knowledge of the Software Development Lifecycle (SDLC) Technical IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required. Experience with Active Directory, machine access changes, and various authorization controls. Direct Microsoft 365 experience is required, including direct knowledge of Azure AD. Enterprise Architecture: troubleshooting user mailboxes, public folders, creating/updating distribution groups and security groups. Experience in setting up, maintaining, and troubleshooting office devices (Laptops, smartphones, printers, etc.) Ability to isolate problems with end user devices and infrastructure. Mobile Device Management – enrolling users on corporate mobile devices and BYOD profiles. Direct experience with iPhones is a plus. Creating, using, and updating Powershell scripts to automate daily tasks. Networking fundamentals – basic troubleshooting of connectivity on workstations and servers. Experience in videoconferencing solutions and end-user support (Teams, Webex, etc.) Strong working knowledge of Microsoft Office suite (PowerPoint, Excel, Word, Outlook) Experience with RMM solutions (Teamviewer, Kaseya, Solarwinds, etc.). Experience with ticketing systems (e.g. Zendesk, Jira Service Desk, ServiceNow, etc.).
Administration Manager
East Lancashire Hospitals NHS Trust, Burnley BB
The post holder will be responsible for the provision of business support to the Directorate, to manage the day to day running of the administrative and medical secretarial team for the neurodevelopmental, including the child development centre to prioritise own workload. They will ensure the smooth running of the department at all times including close liaison with departmental clinical managers and assistant directorate manager for community paediatrics department. This includes operational management of the secretaries and admin staff across the CNP Directorate on a day-to-day basis and involvement in longer term planning and development of the service. 1. To proactively manage the administration staff, standardise methods and systems across sites to ensure the most efficient use of manpower and resources. 2. Monitor and support the 18-week RTT and data validation within the Directorate, managing by exception. 3. Take a lead role in managing holding lists to Directorate / Trust targets and arrange additional capacity clinics. 4. To respond to complaints regarding access to service, including clinics, booking and capacity issues within the Directorate. 5. To investigate incidents and to ensure lessons learned are identified, and mechanisms put in place to prevent recurrence. 6. To identify shortfalls in access services and suggest solutions. 7. To be responsible for the recruitment of new administration staff, to include induction, appropriate and relevant training. 8. Monitor staff on probationary period and assess competence at the end of probation. 9. Approve staff attendance records on E Roster. 10.Authorise leave and overtime for medical secretaries and clerical staff. 11.Arrange cover for administrative team on leave or during sickness. 12.Supervise operation of flexi-time arrangements. 13.Manage rotas to ensure that post, workloads, and telephones are covered during normal working hours. An opportunity has arisen for a Band 5 administration Manager within the Community Paediatrics Directorate. You will be expected to provide support to the Directorate to manage day to day running of the administrative and secretarial team and prioritise own workload. to ensure smooth running of the department at all times across sites and involvement in longer term planning and development of service improvement. 1. To proactively manage the administration staff, standardise methods and systems across sites to ensure the most efficient use of manpower and resources. 2. Monitor and support the 18-week RTT and data validation within the Directorate, managing by exception. 3. Take a lead role in managing holding lists to Directorate / Trust targets and arrange additional capacity clinics. 4. To respond to complaints regarding access to service, including clinics, booking and capacity issues within the Directorate. 5. To investigate incidents and to ensure lessons learned are identified, and mechanisms put in place to prevent recurrence. 6. To identify shortfalls in access services and suggest solutions. 7. To be responsible for the recruitment of new administration staff, to include induction, appropriate and relevant training. 8. Monitor staff on probationary period and assess competence at the end of probation. 9. Approve staff attendance records on E Roster. 10.Authorise leave and overtime for medical secretaries and clerical staff. 11.Arrange cover for administrative team on leave or during sickness. 12.Supervise operation of flexi-time arrangements. 13.Manage rotas to ensure that post, workloads, and telephones are covered during normal working hours. 14.Input data onto ESR in respect of change of hours, termination of employment, change of marital status etc. 15.Make necessary arrangements to ensure that all staff attend mandatory training, maintaining accurate attendance records. 16.Undertake Personal Development Reviews and supervision of all staff within areas of managerial responsibility ensuring Personal Development Plans are identified and training needs are met. 17.Cascade regular team briefs 18.Manage sickness within the department according to the Trust’s sickness policy and carry out return to work interviews and first stage sickness interviews. 19.Co-ordinate annual leave to ensure the service is covered during periods of absence. 20.To take an active role in meetings to feedback on business issues and produce performance reports to board meetings. To represent and support services at relevant groups. 21.If necessary, identify and participate in rectifying substandard work performance, noncompliance with Trust/Departmental policies etc. within the administrative team. 22.Take appropriate action to resolve difficulties relating to working relationships between clinical teams and secretaries within the team and deal with any day-to-day difficulties arising amongst members of the team. 23.Take leading role in ensuring accurate correspondence is delivered in timely manner and prioritise urgent work. 24.Take lead role in managing outstanding work within the team and compile trajectory to meet the demand. 25.Take a role in arranging and co-ordinating capacity to meet demand within the directorate. 26.Monitor and maximise clinic utilisation across clinics, to achieve full utilisation of clinics. 27.Provide operational support to the directorates clinical and management teams to support directorate business as required. 28.Support the co-ordination of consultant annual leave and rota changes, in collaboration with the clinical director in terms of impact on outpatient capacity. 29.Work towards agreed timescales for managing clinic changes and support medical secretaries and consultants in achieving agreed timescales. 30.Attend meetings relevant to role regarding service provision. 31.To monitor visiting Consultant clinics, ensuring patients are seen within the required timeframes. 32.Co-ordination of room bookings within the Directorate ensuring full utilisation of rooms at all times. 33.To support the ADM with management of secretary/admin budget 34.To support and liaise with the team with processes of procurement/requisitions
FINANCE SYSTEMS ADMINISTRATOR – WEST LONDON
Mandeville Recruitment Group, West London
Overview FINANCE SYSTEMS ADMINISTRATOR WANTED BY GLOBAL LEISURE BRAND TO LOOK AFTER THEIR AGRESSO SYSTEM. My Client is on of the UK’s (and Europe’s) leading hospitality/retail/leisure brands , with a very strong financial performance over the last few years enabling a forthcoming period of sustained re-investment. This head office role is key in supporting the delivery of Group finance systems solutions for the global business. The core function of the role will be, predominately, to manage and maintain the UBW ERP system across all territories working closely with the Group Finance Systems Manager. You must have Agresso experience , Cognos would be useful, as would multi-currency experience , but if you do not have this they would be willing to train you. Key accountabilities Provide 1st, 2nd & 3rd line support for UBW Provide support for Horizon & Cognos Review and action all request logged on JIRA (ticket logging system). Maintain master file data in all applications above Troubleshoot, and resolve system issues as required Monthly revaluation of the actuals, budget & forecast Support the development and automation of UBW reporting from Excelerator and/or browsers Streamline and customise finance workflows and processes. Support end user training requirements Provide support on other finance projects when required Provide support on future implementations when required, test and document patches/ bug fixes before they are deployed to the live environment Update user manuals / guides Run adhoc report requests Perform other duties and responsibilities as requested or required. THE PERSON Technical Knowledge & Experience Essential: Previous experience in Finance Systems (2-4 years) Strong experience of UBW ERP financials (UBW modules in use are Financials (AP, AR, General ledger, Fixed assets and making tax digital), Logistics (Purchase orders & sales orders) and UNIT4 Excelerator Working in a multi-currency environment(desirable) Strong Excelerator skills Strong workflow skills Attention to detail Able to demonstrate a solutions focused mind set 3rd line support experience If this opportunity is right for you , please submit your cv via the link below – or call Ian Gerstein on 01628 600781 for more information. Mandeville is acting as an Employment Agency in relation to this vacancy. How to Apply If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.
UBW ERP (Agresso) Systems Administrator – West London
Mandeville Recruitment Group, West London
Overview UBW ERP (Agresso) Systems Administrator/FINANCE SYSTEMS ADMINISTRATOR WANTED BY GLOBAL LEISURE BRAND TO LOOK AFTER THEIR AGRESSO SYSTEM. My Client is on of the UK’s (and Europe’s) leading hospitality/retail/leisure brands , with a very strong financial performance over the last few years enabling a forthcoming period of sustained re-investment. This head office role is key in supporting the delivery of Group finance systems solutions for the global business. The core function of the role will be, predominately, to manage and maintain the UBW ERP system across all territories working closely with the Group Finance Systems Manager. You must have Agresso experience , Cognos would be useful, as would multi-currency experience , but if you do not have this they would be willing to train you. Key accountabilities Provide 1st, 2nd & 3rd line support for UBW Provide support for Horizon & Cognos Review and action all request logged on JIRA (ticket logging system). Maintain master file data in all applications above Troubleshoot, and resolve system issues as required Monthly revaluation of the actuals, budget & forecast Support the development and automation of UBW reporting from Excelerator and/or browsers Streamline and customise finance workflows and processes. Support end user training requirements Provide support on other finance projects when required Provide support on future implementations when required, test and document patches/ bug fixes before they are deployed to the live environment Update user manuals / guides Run adhoc report requests Perform other duties and responsibilities as requested or required. THE PERSON Technical Knowledge & Experience Essential: Previous experience in Finance Systems (2-4 years) Strong experience of UBW ERP financials (UBW modules in use are Financials (AP, AR, General ledger, Fixed assets and making tax digital), Logistics (Purchase orders & sales orders) and UNIT4 Excelerator Working in a multi-currency environment(desirable) Strong Excelerator skills Strong workflow skills Attention to detail Able to demonstrate a solutions focused mind set 3rd line support experience If this opportunity is right for you , please submit your cv via the link below – or call Ian Gerstein on 01628 600781 for more information. Mandeville is acting as an Employment Agency in relation to this vacancy. How to Apply If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.
IT System Administrator (Jamf) - London - cGBP45k
Nigel Frank International Limited, North London
Ref: 241023_1698145075 IT System Administrator (Jamf) - London - cGBP45k England £45,000 to £45,000 GBP Administrator Role Level: Junior Job description IT System Administrator (Jamf) - London - cGBP45k 241023_1698145075 IT (Jamf) System Administrator - London - c£45k On behalf of an exclusive design house that specialises in creating communications for fashion, beauty and luxury brands I am actively seeking an IT System Administrator to be the pivotal figure in delivering support to all users in London. The successful candidate will be the first point of contact for all technical issues, supporting Mac and Windows in particular, taking full ownership of tasks and assisting the Senior IT Manager. This is a fantastic opportunity to work with an array of cutting edge technologies, developing and upskilling your knowledge and skillset as well as seeking great progression to your career stepping into a Senior Administrator or Team Lead. This role requires 4 days on site in Camden, offering a salary of £45k Responsibilities Delivering support to all users Update and maintain ticketing system to ensure support tickets are logged Supporting technical issues to identify problems and take ownership to resolve Escalating issues within a timely manner to ensure issues are dealt on time Skillset MacOS experience Microsoft Windows Server MDM for iOS using Jamf, with a minimum of Jamf200 Certification Microsoft Office 365 product suite Creative/entertainment industry experience is expected If you are interested in this position please send your CV to [email protected] or call me on 0203 994 0907 to discuss this role in further detail. CANDIDATES CONSIDERED FROM EUROPE THAT ARE WILLING AND KEEN TO WORK IN THE UNITED KINGDOM. I understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities I can be contacted by email ([email protected]) confidentiality is of course guaranteed!
IT Support Analyst Apprentice
ESTIO TRAINING, London
London Posted 3 days ago Website Wilson Wright Level 3 Information Communication Technician Company: Wilson Wright Full Address: 5 Fleet Place, London, EC4M 7RD, United Kingdom Weekly Hours Worked: Monday-Friday, 35-hour week (Shift pattern – 8am to 4pm, 9am to 5pm or 10am 6pm during busy periods) Salary: £20,000 Per Annum Please contact Ami on [email protected] or call 0113 3500 333 About the company: Wilson Wright has a proud heritage and as a firm of Chartered Accountants since commencing business in 1893. Over the last decade the firm has undergone a number of transformations to become the dynamic and highly respected advisory firm it is today. Great service is critical to our success and that by promoting a personal, supportive and proactive environment, we can deliver advice of the highest standard. We act for a diverse range of clients who operate in a multitude of sectors both in the UK and Internationally including, but not limited to, property, sports, entertainment and media. For more information about some of our clients and to see what sets us apart, please watch our ‘Making it Count’ video https://www.wilsonwright.com/making-it-count/ Brief job description: Estio Training have an exciting new opportunity for an IT Support Analyst Apprentice with Wilson Wright, an accounting company based in London. Job Description: This position will be to provide 1st and 2nd line IT support for staff and partners at Wilson Wright. This role will entail working as part of a team of three to deliver a high quality, responsive and efficient service desk to the firm. Working with the IT Support Analyst, the successful candidate will be the first line of contact for all support requests relating to the desktop, mobile, printer environments and line-of-business applications. They will also provide absence cover for the IT Support Analyst and support with general IT procurement/administrative tasks. Your duties and responsibilities in this role will consist of: Service Desk Work alongside IT Support Analyst and IT Manager to provide day-to-day technical expert advice and support on all hardware and software issues. Take ownership of IT issues becoming the first point of contact internally and with any external support providers. Respond & log incoming IT support calls/queries (via phone, Teams or email) onto the service desk application, and “fix on first call” over the phone/remotely if possible or escalate to other team members/third parties, as needed. Actively monitor the call logging system to ensure that all requests for support are dealt with and responded effectively and efficiently. Proactively support all IT security issues and data storage initiatives Act as the technical resource on ad-hoc projects as required. Support management of day-to-day IT tasks including review of server operating efficiencies, backups, UPS, network switches and other business critical equipment. Identifying risks, opportunities, faults, and areas for development within the company’s IT framework. Strong verbal, written and relationship skills used to interact with all levels of technical and non-technical individuals. Engage with third party suppliers and vendors to obtain required outcomes for queries. Provide support to ensure all firmwide hardware and software is up to date with relevant versions and security patches. Procurement Assist in procurement of hardware, applications and software licenses following guidelines and guidance from the IT Manager. Obtain hardware and software quotes on behalf of users and other wider IT team. Follow software purchasing guidelines and liaise with IT Support Analyst/IT Manager to ensure software is compatible with the firm’s network and IT systems. Monitor all firmwide IT hardware/software deliveries. Stock control management for key IT hardware items. Administration Maintain the IT asset register, ensuring that all assets are recorded and updated/removed when required. Maintain the IT knowledge base, ensuring documents are kept up to date and created when required. Maintain and create user documentation, training guides and be able to conduct training on key systems for new users. Assist with deployment of user devices, such as laptops, surface & mobile devices in line with BYOD policy. Provide general administrative support to the IT Support Analyst, IT Manager and Chief Information Officer. Follow agreed processes for joiners, leavers, moves, changes, and desk setups. Coordinate and help with new starter onboarding and leaver off boarding in line IT procedures/best practice guidelines. Conduct a daily IT checklist to proactively prevent regular or common faults. Qualifications: 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths) Skills Required: Basic understanding of PC hardware set-up/configuration and the knowledge to troubleshoot problems. Basic knowledge of Microsoft desktop based operating systems, with emphasis on Windows 10, and Microsoft Office 365 desktop applications. Experience of using service desk applications would be beneficial. Personal qualities: Willingness and ability to help. Excellent telephone manner. Good communication skills. Quick to learn. Flexible, in both attitude and availability. Self-motivating. Analytical skills. Good organisational skills. Well presented. Professional approach with colleagues and peers. Understanding of responsibilities. Future prospects: The role offers a permanent role upon completion of the apprenticeship depending on performance. Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards. Support the information systems needs for your business. To apply for this job email your details to [email protected].
IT Support Specialist
University College London, London
Ref Number B02-06056 Professional Expertise IT and Digital Department School of Life & Medical Sciences (B02) Location London Working Pattern Full time Salary £40,524 - £48,763 Contract Type Permanent Working Type On site (> 80% of working time) Available For Secondment No Closing Date 26-Nov-2023 About us The Sainsbury Wellcome Centre (SWC) brings together world-leading scientists to investigate how brain circuits process information to generate perception, form memories and guide behaviour. Developed through the vision and partnership of the Gatsby Charitable Foundation and Wellcome, and with substantial investment from these partners, the mission of the SWC is to generate experimentally testable theories of brain function. SWC has a specialist and experienced professional services team. It is structured to efficiently support research activity and deliver effective management and operational leadership of the Centre. About the role We are seeking an IT Support Specialist who will be part the IT Team here at SWC, working onsite with the IT Relationship Manager and 2 x IT Support Specialists, closely supporting the wider Scientific Computing team. The main duties include providing specialist IT support, problem solving, providing 1st and 2nd line support, Monitor and maintain security of IT systems and services, maintain documentation and Educate, knowledge share, train and support. They will work collaboratively across research groups within SWC to ensure that services meet the current and future needs of the institution. About you You will hold a degree or equivalent, preferably in a science or technology discipline, or substantial relevant business experience; experience and expert knowledge in at least one of the following areas: End user and server hardware, Lab/Scientific IT, Research Applications, Network/Security, Advanced OS support, Office 365 development, Application packaging and deployment, IT Procurement. Additionally you will have a high level of knowledge and experience in a number of core competencies, including client devices, operating systems, networking protocols, standard software packages, Active Directory, printers, file storage systems. Essentially to the role the ideal candidate will have the ability to see the whole picture, get to the root of issues and to understand the true required outcomes of customer requests, excellent problem-solving skills including an ability to diagnose complex hardware and software faults and the ability to work under pressure and manage competing priorities. Other person specifications can be found in the job description document. What we offer The SWC offers staff an award-winning work environment in the heart of Fitzrovia with access to pleasant outdoor spaces. The Centre also offers the full range of UCL staff benefits, including a generous annual leave entitlement, occupational pension schemes, excellent family-friendly policies such as occupational shared parental pay, career break policy, a work-life balance policy, and a range of financial benefits such as a season ticket loan scheme and staff discounts. SWC prides itself on offering a high quality administrative, technical and operational support function, and fully supports the professional development and progression of its staff, actively encouraging colleagues to learn new skills and broaden their experience. The SWC is supported in this aim by UCL’s Organisational Development team who run a wide range of training programmes for all staff types and grades. Our commitment to Equality, Diversity and Inclusion As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. The Athena SWAN Charter recognises commitment to advancing women's careers in science, technology, engineering, maths, and medicine (STEMM) employment in academia. SWC is delighted to have received an Athena Swan Bronze Award in 2021. We stand by our commitment to positive action to improve equality and accessibility in the workplace. We will provide reasonable adjustments to enable people to work and flourish with us. SWC is proud to uphold both UCL’s Dignity at Work and Work-Life Balance policies. As Centre we commit to fostering a positive cultural climate where all staff and students can thrive and and actively support Wellbeing@UCL.
Logistics and Inventory Manager
Michael Page, Warwickshire
Overseeing the entire supply chain process to ensure timely delivery.Implementing and managing logistics strategies to guarantee cost-effectiveness and efficiency.Monitoring and managing logistics systems to resolve any issues or delays.Ensuring the highest quality of customer service is maintained at all times.Managing relationships with logistics service providers.Ensuring all operations are compliant with health and safety regulations.Leading and managing the logistics team to achieve set objectives.Preparing and presenting detailed reports on logistics operations and efficiencies.A successful 'Logistics and Inventory Manager' should have:Proven experience in logistics management within the industrial/manufacturing sector.Strong leadership and team management skills.Excellent problem-solving abilities and the ability to work under pressure.Strong knowledge of logistics systems and inventory processes.Excellent communication skills.
Contracts and Procurement Manager
Michael Page, England
Reporting to the Group Head of Finance and working as part of the larger finance team, the post holder will lead on the provision of high quality and timely procurement through partnering with all stakeholders, maintenance of the control environment and continual review of the procurement lifecycle.The postholder will provide assurance to the Heads of Service on the compliance and performance of contracts and provide contract performance reports to highlight issues and potential clawbacks, credits or penalties in relation to contract delivery by our suppliers. The successful candidate will play an integral role in driving the strategy to reduce reliance on subcontractors and reshape contract management through increased use of JTL training centres. This work will involve partnering with multiple business units across the organisation.Custodian of the contracts register and responsible for maintaining and updating all contracts held to ensure validity, accuracy and in line with the budget.Develop and maintain the Procurement lifecycle.Lead on the production of the procurement pipeline and deliver on procurement by working across the business to ensure all stakeholders are supported in their procurement activities.Provide support and back-up to relevant colleagues across wide range of activities, particularly in ensuring effective procurement.Ensure compliance with Procurement Policy requirements and update the procurement policy as and when required.Develop and implement systems and processes to improve the planning, recording and reporting of procurement activity and contract management.Work with internal stakeholders on the performance management of key contractors (mainly subcontracted college provision) to ensure contract performance is challenged and SLAs are enforced as required.Maintain a register of frameworks and suppliers that can be utilised as part of JTL procurement ensuring these are updated and reviewed as required.
Procurement Category Manager - Drinks
Michael Page, London
Develop and implement strategic sourcing plans for BWS and drinks. Negotiate contracts with suppliers to achieve the most favourable terms.Develop long term relationships with drinks suppliers.Identify opportunities for cost savings and process improvements.Manage a team of 1 buyerWork cross functionally with NPD for new menu launchesA successful Procurement Category Manager should have:Proven experience in procurement within the Leisure, Travel & Tourism industry.Experience buying BWS, drinks or foodStrong negotiation and relationship management skills.Knowledge of procurement systems and tools.Excellent communication and leadership skills.Strong communication and influencing skills
IT Manager
Michael Page, Oxfordshire
Business Services:Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.).Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model').Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage.Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively.Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation.Strategy and Planning:Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global.Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster.Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent.Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights.Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clustersOversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability.Services Management:Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager.Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services.Accountable for local Vendor and contract management.Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriateLead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement.Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery.Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements.Education: A bachelor's or master's degree in Computer Science, Information Systems, BusinessAdministration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry workExperience with a broad range of exposure to various technical environments and business analysis.Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity.Experience and understanding in business process management, with an ability to translates business needs into IT enabled solutionSolid experience in managing matrix organization business leadership team to meet their expectationCapability to empower and develop peopleExperience of project definition and scoping, formulation of feasibility studies and benefits casesMust possess strong business acumen to perform as a reliable and valuable business partner.Experience in building & working with remote teams
Senior Administrator/Medical Secretary
Manchester University NHS Foundation Trust, Manchester M
To provide secretarial and administrative support and ensure that a comprehensive, high quality and efficient service is provided to the Central Manchester CAMHS team at The Winnicott Centre. Policy: To work in accordance with the Trust and CAMHS clinical service unit policies and procedures. To practice within national and local policy and legislation including Professional Codes of Practice. Working within Trust policies and procedures the post holder will supervise staff attendance/absence, in the absence of the office manager. To provide comprehensive administration support and to assist with the management and co-ordation of the administrative support function within the Winnicott Centre ensuring the most efficient and effective use of resources. To manage day-to-day workload, ensuring that priorities (including waiting times and access arrangements are adhered to) are identified and dealt with and that problems are resolved as quickly as possible including liaising with external bodies. To develop and promote good working practice, ensuring standard protocols (e.g., correspondence) are in place. Secretarial duties for the Lead Consultant, provide first point of contact for written and telephone enquiries on behalf of the Consultant and clinical team. Undertake a supervisory role to the administration team. To be a role model for the team reflecting the Trust values and behaviours. To ensure staff have an adequate supply of office/secretarial stock and non-stock items. Take minutes and arrange meetings, preparing appropriate paperwork as required. To assist in the coordination of projects throughout the planning, implementation, and dissemination phase Undertake general office duties e.g., opening, and actioning post, photocopying, filing, handling telephone queries, attendance sheets for payroll, procurement, managing the team secure email inbox. The ability to effectively manage personal duties and responsibilities working independently on tasks as appropriate. MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected]. We’re looking forward to hearing from you!
Forestry England Job 349398 - IT Service Analyst
Michael Page, Bristol
As IT Support Analyst, you will ensure colleagues across the business receive outstanding support and guidance with technical issues they may experience. As part of a small dedicated Service Desk team, you will be providing support via our ticketing system, phone, email and remotely, as well as hands on occasionally.Great customer service is key and this role requires someone with a strong sense of ownership, who is a strong team player, with excellent demonstratable technical support and troubleshooting skills that have been developed in an enterprise environment.You will be friendly, approachable, communicative, adaptable and highly organised, take ownership of issues and embrace new challenges, and work collaboratively with colleagues at a fast pace. The successful candidate will also be keen to make suggestions. share ideas and contribute towards the continuous improvement of our valuable Service Desk function.There will also be opportunity to work on mini projects as well as playing a part in supporting various larger IT transformational project delivery.This post holder will ensure Forestry England achieves maximum business benefit from its IT by:Troubleshooting and resolving customer IT technical support issues. End-user systems administration.Monitoring and managing support tickets from start to timely conclusion to required standards.Setting up, configuring and deploying laptops and desktops.Completing standard Service Desk tasks such as processing new staff, leaving staff, requests etc.Reporting more serious technical issues to 3rd line colleagues and supporting troubleshooting and resolution.Involvement with and supporting delivery of IT projects. Being alert to wider issues and patterns, e.g., a potential software issue or change that may impact on many staff.Ensuring deployed software is Licenced where required.Undertaking some 1st Line duties as required including support ticket Logging and management.Working with 1st and 3rd Line colleagues to resolve issues and develop solutions.Maintaining technical documentation and developing and maintaining written guidance as needed.Receive Large orders of IT Equipment, moving and storing safely into our storage in accordance with Health and safety policiesEssential:Excellent customer service skillsStrong written and verbal communication skills Friendly, approachable and enthusiasticHighly motivated, pro-active team player but also able to work very effectively autonomously.Ability to work well under pressure and to deadlines.Motivated with a willingness to Learn and tackle challenging problems and situations. Be able to really take ownership of technical issues and challenges and manage them from start to completion.Strong organisation skills, able to prioritise and proactively manage own workload effectivelyEnsure appropriate standards and procedures are adhered to.Experience working with third parties, e.g., for repair of equipment and escalated support issues.Daily checks as required within scope of role.Willingness to undertake 1st Line duties as required including support ticket Logging.Willingness to share skills, knowledge and experience, and develop alongside 1st and 3rd Line colleagues. Ensuring all technical documentation is kept up to date and secure. Developing and maintaining written guidance as required.Undertaking where required work flow activities including managing the setup and provision of new starters and equipment, processing leaving staff, fulfilling requests, managing stock, procurement, IT equipment and software asset management.Ensuring company and IT policies and procedures are followed at all times.Demonstrable knowledge and experience of as many of the following as possible welcome (training will be provided where required):Server-side end-user administration and troubleshooting (Active Directory)Service Desk support tools such Lansweeper, Bomgar, PRTG, Mimecast, Microsoft Endpoint Manager.Samsung and Apple mobile device support. MDM and mobile device management (Jamf Pro, Microsoft Endpoint Manager, Samsung Knox).Client-side OS and application troubleshooting and resolution including Windows 10 & 11,365, Office 2016, Teams, Apple device, iOS, macOS.Experience of telephony end-user administration and troubleshooting such as Microsoft UC/Teams telephony.Desk-side hardware deployment, break-fix and repair (Dell laptops, desktops etc). Familiarity with Teams desk phones, headsets, printers.Managed printing troubleshooting (Canon MFD1s and UniFLOWOnline).Understanding of networking principals, such as structured cabling, patching, DHCP, DNS, TCP/IP.IT security awareness, supporting team to resolve of security incidents.Appropriate IT related qualifications and/or 3 years' experience working within a hands-on IT technical arena, as well as evidence of continued personal development.Available to work in the Bristol office up tp 5 days per week and any arranged on call support out of hours cover where required.Infrequent/occasional UK travel and overnight stays may be required from time to timeBehaviours We'll assess you against these behaviours during the selection process:Delivering at PaceWorking TogetherCommunicating and Influencing 
Senior Project Manager - Planned Works
Michael Page, Kent
As the Senior Project Manager - Planned Works, you will be responsible for:Overall operational responsibility for the delivery of the planned Investment Programmes.Responsibility for carrying out the full range of contract administration duties in relation to works procured under Joint Contracts Tribunal (JCT) and other forms of contract.Coordination and management of the procurement process using consultants/in-house Procurement Team to ensure projects are procured in compliance with current regulations, policies and procedures.Project co-ordination, administration and control of programmes including monitoring budgets, final costs, reporting on progress, supervising contractors, undertaking inspections and all associated correspondence.Management of the Planned Works Team headcount including holding Team Meetings, On-Tracks, 1:1'sCreating prioritised programme of works across the stock.Ensuring all works are undertaken to correct standards, escalating any technical changes which will affect current and future projects.Work with the repairs team to resolve referrals (repairs escalated to planned works) ensuring effective team collaboration and customer engagement.Responsibility for providing reports and briefing to Planned Investment Lead and the Leadership Team on programme of works.Set and monitor key performance indicators, carrying out checks and audits of works completed within the teamIn line with our financial regulations, you will analyse and certify accounts for payment, ensuring that these are in line with contract objectives and delivery outcomesAs a complaint handler, you will be responsible for effective management of complaints within your team, ensuring that lessons are learnt from our mistakes and that these are incorporated into practice.Ensure necessary asset management systems are updated to reflect completed works.The successful Senior Project Manager - Planned Works should have:Detailed contract knowledge and practice, with experience managing structured and planned programme activities.Ability to manage and motivate a team, including managing change.Experience of managing substantial planned programme budgets in a similar environmentAbility to review information in detail, analyse and report concisely.Excellent technical knowledge in planned works.An understanding of matters affecting planned projects including Section 20 and Building Regulations.The ability to support the team and provide guidance and advise on planned works issues, procedures and contract administration.Excellent customer focus.Effectively lead, manage and motivate internal teams to ensure that there is a culture of collaborative working to achieve the corporate goal of the organisation.Knowledge of Building / Construction techniques.Able to prepare specifications for Planned Work Projects for tendering.Working effectively with colleagues across the business.Excellent attention to detail with the ability to work under pressureProficient in the use of Microsoft Office.Experience with asset management software (e.g. Keystone).Full Driving License and ability to travel to Kent on a regular basis.