Overview of salaries statistics of the profession "Merchant Services Sales Manager in UK"

Position: Technical Helpdesk AgentReporting To: Operations ManagerStatus: PermanentSalary: £22,000Hours: Full Time (basic hours are 9.00 a.m. to 17.30 p.m)Based: ManchesterThe Company:UTP Merchant Services Limited (www.utpgroup.co.uk) and its sister company Faster Processing Limited (www.fasterprocessing.com) are two of the fastest growing, innovative fintech organisations in the UK. Through a mixture of innovation and a focus on delivering outstanding customer service, we are committed to providing our customer base with market leading credit and debit card processing solutions.With a customer base of over 20,000 customers, approximately £3 billion is processed across UTP’s estate of credit card machines each year with many hundreds of new customers being added monthly.The Role:Reporting into Operations Manager, the Technical Helpdesk Agent will be responsible for providing first-line and on-going support to all customer accounts.Duties and Responsibilities include:· Provide support for all queries from the initial call to resolution where possible.· Assisting sales agents in an empathetic, persuasive and confident telephone manner· Assist in the progression of applications.· Analysing new applications to ensure business legitimacy.· Ability to logically pursue problems, overcome queries and set priorities.· Remotely troubleshoot and diagnose payment devices.· Monitoring customer accounts scanning for unusual activity.· Reporting any suspected fraudulent payments· Organise collections of devices via courier portals· Deal with customer complaints in a timely mannerThe Successful Candidate:Will be able to evidence…· Excellent attention to detail and the ability to always produce accurate work which is clear and concise· Professional, clear and confident communication skills on the telephone· Comfortable working independently and effectively to deadlines· Excellent IT skills using Microsoft Office (Word, Excel and Outlook) together with the confidence to effectively use other in-house databases as required.At UTP we recognise that our employees are our greatest asset and we like to reward your hard work with benefits that we think you will love!Our aim is to continually support you in work, but out of work too…Here is a glimpse at what’s on offer:For your Pocket:· Enhanced pension contributions· Discounts & Freebies on food / drink / tech / gadgets / entertainment and much more!· Free eye tests with SpecsaversFor fun:· Last Friday of the month – drinks on us!· Quarterly team building event.· Annual awards ceremony· Friday breakfast· Day off on your Birthday!For your Wellbeing (Mind, Body & Soul) something for everyone:· Access to our Employee Assistance Programme (offering confidential support and guidance)· Access to our online workout platforms (HIIT)· Access to our meditation, hypnosis and yoga platformsDue to the nature of our business all prospective employment offers will be subject to satisfactory disclosure from the Criminal Records Bureau in accordance with the Rehabilitation of Offenders Act 1974 and the Police Act 1997.Note: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process, and we would aim to reach agreement on any changes.Job Type: Full-timeSalary: £22,000.00 per yearBenefits: Casual dress Company pension Health & wellbeing programme Referral programme Store discountSchedule: Monday to FridayWork Location: In personApplication deadline: 01/08/2023

The successful North London Medical Sales Manager will be responsible for...Drive the sales of life science products in North LondonDevelop and nurture relationships with key stakeholdersCollaborate with the marketing team to promote products effectivelyDeliver presentations to health care professionals and prospective clientsConduct market analysis to identify new opportunitiesProvide regular sales forecasts to the management teamMaintain an up-to-date knowledge of the life science industryWork closely with other team members to achieve overall company objectivesThe successful North London Medical Sales Manager will need...Proven sales experience in the life science sectorIdeally experience selling orthopedic productsExcellent communication and presentation skillsStrong business acumen and strategic thinkingThe ability to build and maintain relationships with key stakeholdersA passion for the life science industry and improving patient lives

Hold overall responsibility for sales conversions across your teamManage and coach a team of sales executives, including reviewing calls and 121'sDefine and set KPIs, define sales success and guide on strategyAnalyse, optimise and own the sales funnel to increase conversion ratesEnsure CRM system (Hubspot) and leads are kept clean and organised on a daily basisAssist your team with calls as and when required Be daring and innovative to maximise productivity within your teamMust have experience in a high-energy, phone-based sales roleTrack record of closing sales/booking appointments essentialExperience of leading a team preferred Needs to be an expert in funnels, buyer journeys and conversion tacticsMust have experience in HubspotOpen to industry and background providing proven sales experienceAble to travel to a London based office 2 days a week

Details Reference number 327506 Salary £35,191 - £41,218 (Plus an additional £4,052 London Weighting Allowance if the successful individual is London based) A Civil Service Pension with an average employer contribution of 27% Job grade Higher Executive Officer Contract type Permanent Business area ONR - Information Technology Type of role Other Working pattern Flexible working Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Bootle, Cheltenham, London About the job Job summary ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. ONR is not a Civil Service department, however, we are an arms length body of Department of Work and Pensions. About ONR The Office for Nuclear Regulation (ONR) is responsible for the regulation of nuclear safety and security across the UK. Our mission is to provide efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public. As part of its 2025 strategy ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information. About The Role The role sits within the Information Technology and Delivery Directorate (ITDD), as part of the IT Service Management (ITSM) function. This post will be responsible for leading a variety of IT resolver groups and enabling the delivery of a high-quality service to the end user base. The Service Desk Manager will identify emerging issues and is a knowledge expert across teams. The post holder will be expected to provide strong leadership and direction to the Service Desk Analyst team by managing their career, development and performance needs and ensuring they are supported throughout their employment life cycle, in line with ONR’s performance management process. The Service Desk Manager is responsible for the resourcing and development of the team, including any coordinated service transitional activities. The post holder will need to have strong communication skills to motivate and encourage workers, and strong interpersonal skills to build relationships with customers. This is an exciting role within the ITDD and is essential in ensuring that we provide a service that exceeds the needs of the organisation. Principal Responsibilities Responsible for identifying emerging issues within the IT Service Desk team. Management of 1st level incident and service escalations Own and update Service Desk scripts for Service Desk Analysts Identify insights into Incident and Service Request that aide in minimising service disruption to users. Monitor and support IT service delivery ensuring systems, services, methodologies, and procedures are in place and followed. Responsible for the resourcing, capacity planning, coaching and development of the team, including the preparation and co-ordination of service transition activities. Management of the or team, this includes providing support, supervising staff, and providing direction and mentorship to staff. Instil a service-first approach and align to industry best practice, this will include embedding and applying ITIL best practices across an ITSM Service Desk tool to enable effective technical support. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques. Facilitate and contribute towards meetings to ensure that the team are improving performance, service, modernising IT and enhancing product quality. Use information gathered at these meetings to target areas for continual service improvements. Update and review the IT Service Catalogue ensuring that items are up to date, accurate and fit for purpose. Support staff and the wider ITDD team with the use of new and existing technologies. Job description Line Management Responsibilities None currently, however, at this level there could be an expectation to manage staff in the future. Location / Travel This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing. Clearance Level BPSS Person Specification ONR is committed to being an inclusive employer and we welcome and encourage applications from all applicants. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free. For example, providing job descriptions in alternative formats, and providing communication support and accessible venues. If you would like to discuss how we can support you, please contact ([email protected]/ or 0203 028 0133 / 0203 028 0120) who will be able to provide further information and discuss any reasonable adjustments you may need during the recruitment process. We will offer an interview to disabled people who meet the minimum criteria for the role. Applicants also have the choice to opt into our Guaranteed Interview Scheme when completing their application where we will offer an interview to disabled people who meet the minimum criteria for the role. ONR recognises it has a role to play in helping those leaving the Armed Forces (veterans) and have introduced a Guaranteed Interview Scheme for veterans. This is part of a government initiative known as the ‘Great Place to Work for veterans. Veterans are officially defined as anyone who has served for at least one day in His Majesty’s Armed Forces (Regular or Reserve). All veterans who meet the minimum criteria for a role will be invited to interview and they have the choice to opt into this scheme when completing their application. To be eligible to apply for roles under the initiative, veterans must meet certain eligibility criteria below. have served for at least one year in His Majesty's Armed Forces (as a Regular or Reserve) be in transition from, or ceased to be a member of, His Majesty’s Armed Forces; and not already be employed by ONR. Qualifications Successful applicants should hold, have the equivalent or be willing to work towards within the first 12 months the following qualifications: ITIL Foundation Certification (Essential) MTA Cloud Fundamentals (Desirable) AZ-104 Microsoft Azure Administrator (Desirable) Person specification Essential Skills/Job Related Expertise Solid understanding of a service-first approach, aligned to industry best practice. Experience of service reporting and incident trending analysis and solution Proven experience of implementing continuous IT service Improvement Significant experience of team management with various teams and IT resolver groups. Experience of working with multiple 3rd party suppliers to ensure incidents and service requests are resolved or fulfilled. Demonstrable experience in stakeholder management, specifically SME’s, Service & Product Owners Proven experience of balancing challenging and conflicting priorities, with resilience to flex in order to meet business needs. Benefits Alongside your salary of £35,191, Office for Nuclear Regulation contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An annual leave allowance of 25 plus 8 days public holiday. There is also an entitlement to 1 privilege day. Your annual leave allowance will increase by 1 day each year up to a maximum of 30 days. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A civil service pension Things you need to know Selection process details Please submit your application through the recruitment portal on the ONR website directly by clicking onto the link above apply at advertisers site where you can also download full job description. For Further Information For more information about this vacancy please contact Adrian Davies [email protected] How to Apply Please submit your application through the recruitment portal. The closing date for receipt of applications is 31 January 2024 at 11:45pm Your application should include: CV to include a full record of your education and professional qualifications and a full employment history. A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience” required for the role, which will be used at shortlisting in conjunction with your CV. Where applicable highlight if you have any experience under ‘desirable skills and experience’ within the application form. Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable). Important guidance when providing CV’s – please upload text-based CVs with no graphics or pictures to ensure the anonymisation function works correctly. Please note - if whilst completing your application, you use special characters such as (‘ ; “ - _ * ) within your examples, Hireserve will convert these characters into symbols. We are currently unable to change this. Whilst these examples will appear on your application, this will not prevent it from being reviewed at the shortlisting stage. ONR do welcome applicants who require sponsorship through the skilled worker route. Unfortunately, this particular role does not meet the eligibility requirements. If you have any questions, please contact [email protected]. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Adrian Davies Email : [email protected] Recruitment team Email : [email protected] Further information https://www.onr.org.uk/complaints-concerns-whistleblowing.htm

A) Manage the aftermarket in-service Program within your BU, in relation with the Program Customer Support and Services Manager, to ensure customer satisfaction, adherence to program tollgate dates, and balanced workloads.B) Be part and an active member of the IPT from S1 to S12 gates.C) Organize and facilitate the management process (reviews, milestone reviews, decisions and actions)D) Propose decision-making scenarios and help prepare decision-support documentsE) Develop and maintain relationships with the assigned internal customers.F) Work closely with sales, engineering, supply chain, front office and other departments as necessary to ensure the delivered product fulfills the contracted and customer accepted definition while working to eliminate or adjust process issues that prevent successful delivery of customer program commitments.G) Puts in place all necessary actions in order to ensure that the 3S budget and customer satisfaction are on targetH) For activities that are 100% for 3S, assists and prepare all necessary S1 to S12 Prompt review within your BU.I) Manage consistent, timely and precise communications with the PCSM on issues concerning the in service fleets and contracted customer programs.J) Support methods and tools teams in maintaining business tools and the management reference systemK) Be comfortable and familiar with (multi-cultural) international business practices which includes being sensitive to the various cultures and/or customs of a large international customer base that the company interfaces with daily.L) Facilitate communication between other members of the team and the BUComprehensive understanding of the program/project environment (organisation, workflow) - EssentialExcellent communication and interpersonal skills - EssentialDemonstrated effective and motivational leadership skills - EssentialProgram requirements and Prompt milestones - EssentialExperience of Aerospace Rules & Regulations, Aerospace Certification - EssentialHave strong negotiation skills and be comfortable in adversarial business environments during negotiation - EssentialKnowledge of problem-solving techniques and continuous improvement methods - EssentialUnderstanding of Aircraft Seating business - DesirableProgram and project management (reference systems, planning, technical and financial aspects, risks - Essential