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Overview of salaries statistics of the profession "Tax Assistant in UK"

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Overview of salaries statistics of the profession "Tax Assistant in UK"

35 615 £ Average monthly salary

Average salary in the last 12 months: "Tax Assistant in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Tax Assistant in UK.

Distribution of vacancy "Tax Assistant" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Tax Assistant Job are opened in . In the second place is Wales, In the third is Scotland.

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We want to ensure that every single employee feels appreciated & fairly rewarded and offer the following additional benefits: Learning and development tailored to your role and broader skill development, enabling you to build a long-term career in your chosen area. Where appropriate there will be offers of training under our apprenticeship schemes. An environment with flexible working options A culture encouraging inclusion and diversity 25 days annual leave, raising to 30 days following 5 years’ service (+ 8 days bank and public holidays), with family friendly benefits including improved maternity, paternity and adoption leave A Civil Service pension with an average employer contribution of 27% Cycle Loan (Advance on Salary) Thank You Scheme Defence Sports & Recreational Association (DSRA) Defence Discount Service Some of our sites have on-site gyms, restaurants, cafes, nurseries and more. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates can apply online via the Civil Service Jobs website by completing the application form before the deadline shown. Apply using the Civil Service Jobs apply button, filling in all required details in all sections. Using the Success Profiles link for information on format and style, ensure you provide evidence for all Behaviours and Experience sections requested in the appropriate competency style. *Please note that not following the appropriate format will mean that you may be unable to reach the required grades for sift or interview* Candidates will be required to complete an online CV template to include job history, full details of education and qualifications and previous experiences and skills. 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If you are a Dual National who possesses UK Nationality and wish to check your eligibility for the post, please contact our recruiting team at the details below. Please be advised that we will not be able to provide a justification for our decision for security reasons. DNO External Recruitment [email protected] [1] Irish nationals and Commonwealth citizens are also eligible for employment in reserved posts if they were in the Civil Service at 31 May 1996 or before, or were appointed from a recruitment scheme with a closing date for receipt of applications before 1 June 1996. (Paragraph. 3.1) Feedback will only be provided if you attend an interview or assessment. There are a number of posts which require different security levels to be achieved, including Security Clearance and Developed Vetting clearance, above the normal clearance level expected for the MoD. No application can be accepted after the closing date. Feedback will only be provided if you attend an interview or assessment. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : DNO-External Recruitment Email : [email protected] Recruitment team Email : [email protected] Further information Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.
Office Assistant
MHA, London ECY
Purpose of the Role To support the Administration/Reception/Secretarial teams with post room activities, typing, scanning, filing, storage, Catering/Room Set ups and general Office duties. Who we are At MHA, we work with a wide variety of clients across multiple industries and really get to grips with the inner workings of a company. This in-depth understanding allows us to offer new ways to help businesses fulfil their commercial potential. Our culture is one of innovation and growth. We’re hungry to help businesses succeed and recognise that doing so will require creativity, individuality and flair. At MHA we want to uncover your potential. We nurture teams of talented individuals, enabling them to rise to new challenges. Main Responsibilities Undertake retrieving files from and sending files to storage. Undertake office filing and collecting documents from all floors for GDPR purposes. Undertake printing, photocopying, binding, laminating of documents. Undertake printing and distributing of course notes and PowerPoint presentations. Undertake copy typing as requested by Senior Office Manager for the secretarial team i.e. letters, accounts, file notes, reports, bills, etc. Undertake local by hand deliveries and going to the bank. Undertake collection and removal of confidential wastepaper, waste cardboard and waste plastics for recycling from all floors if necessary. Undertake de-scaling of kitchen equipment. Undertake tasks requested by the Senior Office Manager and Office Supervisor. Cover post activities i.e., open, sort and distribute incoming post; frank outgoing post and take sacks to loading bay. Scanning of incoming post. Cover new client set-ups in CCH/iManage client database and credit searches. Assist with meeting room set-ups i.e., furniture, equipment and catering requirements Assist with telephone and IT equipment issues. Assist with photocopier faults & toner replenishment on all floors. Assist with issuing temporary and new security passes i.e., take and print photos, log pass numbers. Assist with reception cover i.e, field telephone calls, take messages, arrange couriers. Assist with preparing refreshments for meetings / partners. Assist with contractor and landlord issues and visits. Assist Senior Office Manager with setting up new starters. Assist with petty cash, cheque requisitions, preparing disbursement T10 forms. Assist with company acquisition projects i.e., relocating staff, equipment and furniture. Ad hoc tasks, as required. Qualification and Skills Experience of an office environment (2 years minimum) Keyboard skills IT literate (Word, Excel, Outlook) Good communication skills Good telephone manner Accuracy and attention to detail Flexibility and able to multi-task Organisation Enthusiastic and willing to learn Why join us Over the last few years, we have won multiple industry awards such as National Firm of the Year, Tax Team of the Year, Graduate and Non-Graduate programme of the Year, Best Advisory Services and most recently the gold standard accreditation by Investors in People. The offering Genuine Work Life balance 33 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Competitive salary package Employee Recognition awards Paid CSR time Accredited Investor in People New and improved programme for Succession planning and supportive management structure to help you realise your potential And more! It's an exciting time to join the firm so take your next career step with us. Our application form takes just a few minutes to complete and includes some diversity questions. MHA is a committed member of Access Accountancy and as such, we track our diversity stats and actively work to improve on these, year on year, looking at new ways to promote our roles to the widest audience. Any data collected is fully anonymised before sharing with any external parties, as per our Data Protection Policy and is not visible to hiring managers, or used in any way during the selection process. Our application form takes just a few minutes to complete and includes some diversity questions. MHA is a committed member of Access Accountancy and as such, we track our diversity stats and actively work to improve on these, year on year, looking at new ways to promote our roles to the widest audience. Any data collected is fully anonymised before sharing with any external parties, as per our Data Protection Policy and is not visible to hiring managers, or used in any way during the selection process. Req ID: 1040
Assistant Manager - Company Secretarial
Apex Group, London
Assistant Manager - Company Secretarial Location: London, United Kingdom Date Posted: Jun 12, 2023 Description The Apex Group has an ideal opportunity for someone with company secretarial experience seeking a new job in London. We're looking for a full-time Assistant Manager to join our Corporate Services team, and the role comes with an excellent salary and benefits package. As an Assistant Manager, you will manage a varied client portfolio, including all aspects of administration and company secretarial matters. You will also build a detailed understanding of client portfolios, entity-specific requirements and applicable statutory regulations/requirements and act as a source of guidance to other team members. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Be responsible for managing a varied client portfolio, including all aspects of administration and company secretarial matters Building a detailed understanding of client portfolios, entity-specific requirements and applicable statutory requirements Preparing and implementing customer-specific procedures in relation to the governance and reporting requirements for specific client structures Working with other team managers and Directors to ensure the planning, coordination and completion of all regulatory obligations and client-agreed deliverables within strict deadlines for the portfolio. To apply for this role, you will need to be a qualified or part-qualified CGI (previously ICSA) or equivalent, with a minimum of 4 years of company secretarial experience, preferably in the financial services industry. You will also require the following: Working knowledge of Company UK Law and obligations The ability to communicate effectively with all levels of business An understanding of new processes and processes Good organisational skills and the ability to assimilate new processes. As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs. Please get in touch with The Apex Group today to apply for this full-time Assistant Manager position in London. We'd love to help you get your next role and enable you to fulfil your professional ambitions. The Apex Group Ltd ("Apex" or "the Group"), established in Bermuda in 2003, is a global financial services provider. With over 80 offices worldwide and 12,000 employees in 38 countries, Apex delivers an expansive range of services to asset managers, financial institutions, private clients, and family offices. Apex's purpose is to be more than just a financial services provider. The Group is committed to driving positive change to address three core areas: the environment and climate change, women's empowerment and economic independence, and education and social mobility. Life at Apex isn't just about the work you do. It's about embracing the culture and loving what you do. Every employee plays a part in making Apex who we are today, and the more we grow, the more important that becomes. The international nature of our business and global network of offices means that there are opportunities to broaden your life experiences and take short-term or permanent relocation options.
Legal Assistant – private client team
Debenhams Ottaway, St Albans AL
To provide a fully effective service to clients of Debenhams Ottaway by progressing client files under the direction of the Team Leader, and to provide secretarial and administrative assistance to the Team Leader and to others in the Private Client Department when required. Key responsibilities: Activities will be varied and will include, but are not limited to the following: Client Service Taking client instructions and progressing the matter file under the TL’s instructions. This may include amongst other things drafting Wills, Powers of Attorney and dealing with the administration of Estates and Trusts. To provide a courteous and efficient service to clients. To ensure that work sent to clients and related parties is correctly prepared in accordance with the firm’s standards and precedents and the TL’s instructions. To observe the code of practice in all areas as detailed in the Solicitors Code of Conduct and to observe fully the requirements of the Solicitors Accounts Rules. To report complaints from clients or third parties to the HOD. To produce fees in accordance with the fee target set at the beginning of each financial year and to record a minimum of 720 hours of chargeable time per annum (at an average of 60 hours per month) at charging rates agreed by the TL. To introduce clients to lawyers in different departments as appropriate. Matter Administration Maintaining control of an allocated caseload to ensure that standards of matter conduct, file management, administration, time-recording and accounting are maintained at all times. To include: Input onto probate accounting systema for probate matters and generating reports and forms as required Drafting Legal Statements for probate applications Drafting Wills and Lasting Powers of Attorney Preparation of any other documents and work as required by Team Leader To be fully conversant with the firm’s computer systems and follow IT instructions directly and through procedures tabs. To work in a tidy organised manner by reducing unseemly clutter and ensure files are relocated in the cabinets provided. To bill all matters promptly and accurately; to maintain a justifiable and accurate level of work-in-progress; to pay and collect disbursements in accordance with professional and internal practice; to properly account for all client monies and effect transfers from client to office account when appropriate. To collect all outstanding costs and disbursements from clients and ensure that levels of unpaid costs do not exceed those levels authorised by your Team Leader. Secretarial/Administrative Opening and closing client files in accordance with standard procedures including performing on-line money laundering checks Answer the telephone or meet clients who call into the office without an appointment on behalf of the Lawyers, answering queries and taking messages where appropriate and making appropriate file notes Liaison with clients as instructed Maintain Lawyers’ diaries and make appointments Organise internal and external meetings including meeting room bookings and if appropriate organising refreshments. Manage outgoing post and emails as required. Maintaining internal and client files to ensure they are up-to-date at all times. Undertake typing duties for fee earners Collate work received from the outsourcing company including arranging necessary enclosures so that it is ready to send out Liaison with the Accounts Department as appropriate to ensure timely and accurate accounts administration, including receiving cheques, entering on file and passing to accounts Input onto Peppermint/Isokon client and potential client contact details Undertake administrative duties such as photocopying Administration associated with the archiving of files Create and maintain a tidy and well organised office environment. Ensure the faults with the department’s IT, printing, photocopying and fax machines are reported appropriately Work as part of a team, assisting with secretarial and telephone cover as required. Act on instructions from lawyers to perform tasks in connection with client/administrative matters Initial handling of client queries that arise from “drop in” service Update and keep track of legal documents such as wills and deeds as per the required procedure Skills and attributes: Experience of working within a Private Client Department of a Law Firm or relevant legal qualifications would be preferred Secretarial experience in a Law firm is desirable. Knowledge, experience and passion for private client law and practices. Adopts a client-centered focus at all times taking responsibility for the level of client service they provide and takes proactive steps to maximize and improve client relationships Creative problem-solving ability Good written and verbal communication skills Fast and accurate keyboard skills Good grasp of grammar and spelling Computer Literacy in relevant software packages Ability to multi-task, organise, prioritise and plan Ability to work calmly under pressure and with a demanding work load Confident with the ability to interface and develop relationships with a variety of people. Organisation skills including the ability to prioritise work Initiative Ability to follow instructions given Good time keeping Professional appearance To apply for the role please send your CV to the Debenhams Ottaway Recruitment Team – [email protected]
PRACTICE TEAM ASSISTANT
Herbert Smith Freehills, London
LONDON - EXCHANGE HOUSE/SQUARE, PRIMROSE STREET, EC2A 2EG THE OPPORTUNITY The Role To provide support to the relevant PA team and fee earning colleagues by assisting them in the following areas: Deliver high quality, accurate work whilst managing and responding to changing and competing priorities Meet required deadlines and negotiate alternate timeframes when necessary utilising other in-house services as appropriate (e.g. Reprographics, Document Production and General Office) Implement effective telephone call management and other communication work practices. Ensure callers and other parties receive a consistent, high quality service and their expectations are managed Print, photocopy and scan relevant documents as and when required. This includes assisting with the preparation of Court/Counsel bundles, Deeds and fee earner working papers File relevant documents in electronic or hard copy files as and when required Assist with fee earner expense claims, cheque requisitions and other banking related admin in a timely manner Manage own email including timely response, filing of emails (including hard copy filing where necessary) Manage the entry of timesheets for partners (where relevant) promptly with accurate use of phase and task codes (if required) Assist with the billing administration process which may include the creation of pre-bills, editing of bills and narratives, producing bill cover letters, ebilling set-up/submission and posting onto the system as per firm policy and process Assist with making client/matter changes such as adding/amending client addresses, third party payers and making changes to agreed rates at the final billing stage Support the team with meeting the required WIP, billing and debtor's day's targets by generating client matter reports and rectifying errors and omissions when required Assist with the new business intake administration process which may include, conflict checks, file opening forms, anti-money laundering/agreed rates forms and preparing engagement letters including checking for retainers Assist with quick turnaround document work that cannot be sent to DP Assist with the organisation of event/meeting logistics such as booking conference rooms, arranging refreshments, equipment, arranging dial-in details and VC set-up and making restaurant reservations for client lunches/dinners. Assist with point to point travel bookings which may include single/return train/flight tickets, hotel and taxi bookings Assist with updating client information and relevant databases, following PA or lawyer instructions (eg, InterAction) Prepare files for archiving and manage return/retrieval of files following firm guidelines Provide ad hoc support to the group or division such as assisting with incoming mail, answering the telephones, booking couriers, organising repro/DP submissions, assisting with room moves and any other general administrative duties Adhere to firm, office and practice group policies and procedures, including those that are formal, informal, documented or verbal Take all necessary steps to ensure you are aware of correct procedures. Maintaining inquisitive, collaborative and vigilant work habits, keeping abreast of changes and developing more efficient work processes. Demonstrate this in your interactions with others Demonstrate enthusiasm and proactivity in the workplace, including participating in and contributing to secretarial group meetings, firm initiatives, focus groups, pilot groups, team building activities, learning and development sessions and other relevant activities Take responsibility for your own learning, undertake recommended training, keep up to date and comply with firm policies, adopt new or improved firm and practice group recommended work practices, and share information with others about better ways of working SKILLS, EXPERIENCE AND QUALIFICATIONS Skills, experience and qualifications Open to candidates with a range of experience, from college leavers to up to 12 months experience in an administrative role Typing speed minimum of 45 wpm with 98% accuracy Good knowledge of the Microsoft suite (Outlook, Word, Excel and PowerPoint) Good written and verbal communication skills A demonstrated ability to build effective and trusting relationships with people internally and external to the firm Good organisational and time management skills with the ability to think ahead Ability to multi-task and prioritise competing demands from multiple stakeholders Ability to respond to changing circumstances and work to meet deadlines Good attention to detail Good proof-reading skills Good problem-solving ability Strong teamwork skills Demonstrates proactivity and ability to act on own initiative GROUP / TEAM Corporate GROUP / TEAM DESCRIPTION The Team Main areas covered | mergers and acquisitions | capital markets | energy and natural resources | infrastructure | environment | financial institutions | funds | corporate restructuring | private equity | regulatory | tax | US securities Key clients include | British American Tobacco | Électricità de France | Tata Group | Transport for London | UBS Sector expertise includes | defence | insurance and reinsurance | oil and gas | power | TMT | transport ROLE TYPE Legal PA/Secretarial CONTRACT TYPE Permanent WORKING PATTERN Full Time Herbert Smith Freehills
School Operations Administrative Assistant
The University of Manchester, Oxford Road, Manchester M
We are seeking to appoint a School Operations Administrative Assistant. You will provide clerical and administrative support for key activities of the School Operations Office to the School Operations Officer/Safety Advisor and to academic staff and PGR students. You will deliver excellent service provision and support colleagues with continuous improvement, with support for a single PS team working flexibly across organisational boundaries. You will also support a culture of excellent service provision and continuous improvement, providing support as part of a single team working flexibly across organisational boundaries. What you will get in return: Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit. Our University is positive about flexible working – you can find out more here Hybrid working arrangements may be considered. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to [email protected]. Any CV’s submitted by a recruitment agency will be considered a gift. Enquiries about the vacancy, shortlisting and interviews: Email:[email protected] General enquiries: Email: [email protected] Technical support: https://jobseekersupport.jobtrain.co.uk/support/home This vacancy will close for applications at midnight on the closing date. Please see the link below for the Further Particulars document which contains the person specification criteria.
Corporate Tax Assistant Manager
Michael Page, Reading
Coporate Tax Assistant Manager - ReadingManage and lead the corporate tax department.Provide compliance advice to clients on tax matters and strategies.Ensure compliance with all tax laws and regulations.Develop and implement tax plans for clients.Maintain relationships with clients and ensure their tax needs are met.Review and sign off tax returns prepared by the team.Stay up-to-date with changes in tax legislation.Collaborate with other departments to provide comprehensive client service.A successful Corporate Tax Assistant Manager should have:Professional tax or accounting qualification. (ACA/CTA or finalist)Profound knowledge of UK tax laws and regulations.Strong leadership skills to manage a team.Excellent communication skills to liaise with clients and team members.Problem-solving skills to address tax-related issues.
Tax Assistant Manager
Michael Page, Maidstone
Oversee the tax team to ensure accurate and timely tax returns.Liaise with tax authorities and provide tax audit support for the business.Review current and deferred tax provision calculations.Manage and coordinate tax audits.Maintain tax balances on general ledger.Prepare all tax papers in regular basis and handle all information data requests.Assist with strategic planning for the tax department.Ensure compliance with taxation laws.A successful Tax Assistant Manager should have:A degree in Accounting, Finance, or a related field.Professional qualification (ACA, ACCA, CTA etc) or qualified by experience.Proficiency in tax software and databases.Strong analytical skills with attention to detail.Excellent leadership and team management abilities.Strong understanding of tax code, compliance and procedures for corporations.Familiarity with professional services industry within the UK.
Tax Advisory Manager
Michael Page, City of London
Managing a wide range of tax advisory projects.Providing expert tax advice to clients.Guiding junior team members and nurturing their professional development.Maintaining strong client relationships and ensuring high levels of customer satisfaction.Staying updated on new tax laws and regulations.Contributing to the firm's business development efforts.Overseeing the preparation of tax returns.Communicating effectively with clients and team members.A successful Tax Advisory Manager should have:A Chartered Accountant qualification.Proven experience in a similar role within the professional services industry.Strong knowledge of tax laws and regulations.Excellent communication and interpersonal skills.A keen eye for detail and strong problem-solving abilities.Ability to manage multiple projects and meet deadlines.Strong leadership skills and the ability to mentor junior staff.
Corporate Tax Assistant Manager
Michael Page, Kent
Manage and deliver corporate tax services to a diverse range of clients.Provide expert tax advice and guidance to clients, ensuring compliance with the latest tax legislation.Develop and maintain strong relationships with clients, delivering exceptional customer service.Work collaboratively with the team to achieve departmental objectives.Lead and mentor junior team members, fostering a supportive and learning environment.Contribute to the development and implementation of tax strategies.Stay up-to-date with changes in tax legislation and communicate these to clients and team members.Manage the preparation and submission of client tax returns to HMRC.A successful Corporate Tax Assistant Manager should have:A strong academic background with a relevant degree or equivalent qualification.Proven experience in corporate tax within a professional services environment.Excellent leadership and team management skills.Strong communication skills, both written and verbal.A good understanding of the latest tax legislation and regulations.The ability to manage a diverse portfolio of clients, delivering high-quality services.
Administrative Assistant
Forbes Solicitors, Bamber Bridge PR
Role Forbes Solicitors are looking for an Administrative Assistant to join our Wills, Probate, Tax and Trusts at our Oak House Office, based in Walton Summit, Preston. This is a full-time role, working Monday to Friday, 9am to 5pm. This is a great opportunity for an experience administrator to further progress their career to develop their skills and knowledge and a join a collaborative and professional team. Whilst the role will be working to the fast-pace, customer focus and high standards of a law firm, the role will also provide a sustainable work-life balance and relate to the regional area in which it is based. The role will be responsible for delivering successful outcomes such as: Successfully and accurately advise on the relevant and appropriate services that the team can provide based on the enquiry information and client requirements, with the aim of converting the enquiry into confirmed business; Utilise strong communication skills to build rapport with potential clients, gain all relevant information, understand the client needs and expectations and articulate this back to the client and onto the legal advisor; Deliver an informed and professional response to new enquiries including providing relevant customer service information and quotes; and filtering the types of enquiries that the team does not deal with and signposting them elsewhere; Maintain a detailed and up to date knowledge and understanding of the services provided by the team, developing basic legal knowledge to successfully support both potential clients and the department; Maintaining accurate information on referrals in and out the department; Monitor and action emails into the team email address allocating post and documents accordingly; Liaise with archive requests as directed by other members of the team, i.e. the retrieval and restore of deeds, documents and files; Update and maintain Wills and Deeds database on behalf of the team including logging documents in and out, whilst arranging for Wills, Deeds and Lasting Powers of Attorneys to be stored appropriately; Coordinate diary appointments and room bookings for the team and clients, i.e. team meetings, client meetings, 1-2-1’s and taking minutes as and when required; Check and distribute incoming post to fee earners and collate, check and process all department outgoing post; Supporting with general day to day administration for the team, i.e. letter drafting, updating templates, safe database, experts register, quality control of files; Contribute to the on-going development of the team and including peers and team members, processes and systems. Organisation Forbes Solicitors offer the full range of legal services to individuals, commercial clients, and a number of specialist sectors where we excel nationally. We have offices across the North but our roots are firmly based in Lancashire. Our clients tell us that we stand out from other firms. We are real people who are passionate about getting the best results. Working together and listening to our clients, we provide genuine and practical advice. We are looking for someone who displays our values; specifically, someone who can excel, is engaged, is a real person, displays fairness in all they do and has a one team ethic. Benefits We are committed to being supporting organisation that keeps the people at the focus and therefore we offer a range of additional benefits including: Competitive Salary; 33 Days Annual Leave, including bank holidays; Annual Leave Purchase Scheme (Subject to T&Cs); A day off for your Birthday; Ongoing Training and Development; Progression Opportunities; Company Pension; Service Awards; Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services); Other Employee Discounts; Recruitment and Legal Department Referrals (Subject to T&C’s); Annual Events. Applying If you are interested in this role specifically or just working at Forbes Solicitors, please do head to our website to learn more about us. We will be progressing applicants to the next stage based on applications demonstrating the following the knowledge, experience, and skills: Have 5 GCSEs graded 9-4, or equaliviant, including English and Maths; Previous administration or secretarial experience is essential; Strong interpersonal, time management and organizational skills; Proven experience of working in an informative customer service role; Excellent verbal and written communication skills including strong listening skills and ability to understand and articulate customer query or need The ability to deal with Clients by telephone and in person Have the ability to build rapport and trust with clients; Knowledge of filing as well as other office procedures; Ability to work unsupervised as well as part of a team; Strong IT skills and the ability to use multiple platforms such as word, excel, outlook and other case management systems/databases Strong attention to detail and accurate, detailed recording of information. Forbes is an equal opportunities and disability confident employer and accredited to Investors in People and ISO 9001 quality management systems. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate.