Overview of salaries statistics of the profession "Loans Manager in UK"

Job Title: Senior Medical Secretary – Ortho Location: The Princess Grace Hospital Full time: 37.5 hours per week Permanent Salary: £30,000-£35,000 depending on experience. We’re looking for a Senior Medical Secretary to join our Orthopaedic team based in The Princess Grace Hospital. As a Senior Medical Secretary, you will be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to the Consultant, being responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a Medical Secretary support role, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you’ll do: Provide full secretarial support to the Consultants practice (including audio-typing of clinical/non-clinical material, reports etc) including those of a sensitive nature, whilst maintaining confidentiality. At consultants’ request arrange admissions, request investigations and obtain test results using hospital data systems. Draw consultants’ immediate attention to results deemed abnormal or urgent. Manage other correspondence and telephone contacts appropriately. Maintain and file accurate patient records, including appropriate patient case note filing, and preparation of relevant clinic notes prior to Outpatient Clinics. What you’ll bring: Previous Medical Secretarial experience. Significant understanding of Medical terminology. Strong attention to detail, accurate typing and letter proof reading skills. Computer literacy. Excellent communication skills. Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-NK1

Type Permanent - Full Time Location London Job Role Document Production About Withersworldwide A law firm focused on people and collaboration. For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives. We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes. Many of our clients are shaping the future and creating solutions to tackle many of the world's problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future. To meet their unique needs we are exceptionally collaborative, working together across teams and time zones. We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first. Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself. What are we looking for? We are looking for an experienced and efficient individual to provide exceptional document production service to the firm during the late afternoon and evening. You will be highly technically capable with excellent communication skills. This position is for a remote worker who excels when using their initiative with minimal supervision. This role would suit a proactive and competent individual, with a positive can-do attitude. Solid experience working in a corporate business environment, preferably legal, is desirable. Ideally you will be educated to GCSE standard (or equivalent) Maths and English (minimum) with an accurate typing speed of at least 65 words per minute and hold an MS Office Specialist (Word) certification. This is an ideal opportunity for someone who wants a full-time evening role in a City firm without the busy commute, someone who can work with autonomy whilst being very much part of a team. Flexibility is essential. Areas of focus and responsibilities (this is not an exhaustive list): Produce accurate, high quality and to the standardised requirements, typed work, from audio and script work, using any of the firm’s software packages and document management systems plus other work associated with document production Communicate effectively within the team and with divisional, legal, secretarial and support staff Complete workflow system for each job undertaken Troubleshoot and provide expert technical advice Illustrate adaptability and flexibility as and when the team's service offering evolves Identify training and development needs and request training through the Document Production Manager and IT Technical skills: Word Produce, reformat into house style and manipulate complex documents to an advanced level Create, edit and apply styles Extensive knowledge working with tables Create mail merges using the mail merge wizard for documents and labels Able to use Workshare Compare Experience of working with track changes Repair corrupt documents including troubleshooting table of contents and numbering issues Knowledge of DocX Tools Excel Add and wrap text Insert, modify and delete rows and columns Enter basic formulae Change page orientation and page margins Copy and move data Use hide/unhide and freeze panes Format cells as required using font, alignment, number, borders and patterns Re-scale for printing on A4 and A3 and set print area PowerPoint Enter text in a slide – amend font style, size and tabs Create housestyle presentations from external presentations Create presentations using other Withers’ office templates Create flowcharts using connectors and grouping Visually enhance flowcharts using colours, fill, scaling and rotation Insert Clipart and WordArt Use animation and slide transitions Resize slides from A4 to A3 Manipulate Master slides pdfDocs Good working knowledge of pdfDocs and bdr creation InterAction Add and update contacts Document Management System Good working knowledge of Filesite or similar document management system, create and save work within specified areas Re-file documents Personal skills and attributes: Excellent written and verbal communication skills Manage and prioritise workload effectively, with the ability to multi-task Organised and accurate with a high level of attention to detail Good technical skills with the ability to adapt, think laterally and apply software to produce the desired documents/outcomes Excellent administrative skills Highly self-motivated and goal focussed Must be flexible, co-operative and a good team player Calm and not easily ruffled Work well under pressure The Essentials: 4pm – 12midnight - Monday to Friday and flexibility is a must There will be a minimum 4 week training period, during this period the hours of work will flexible during the daytime and there may be a need to attend the office during this period. 12 week probation period 4 week notice period Benefit package may include pension, private medical, denplan, season ticket loan, subsidised gym memberships, lifestyle discount scheme, on site cafà plus more The Firm will provide a computer and dual screen (no printer required) and access to the Firm’s systems will be via Citrix therefore a broadband speed of at least 8mb is required The successful candidate would need to provide a working area with desk, chair, etc. and pay for their own broadband connection and phone; blinds may be required in the work area and there should be no distractions (ie children or other dependants) Information for Recruitment Agencies Withersworldwide endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withersworldwide operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role. Equal Opportunities Employment Statement It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.

An exciting opportunity has arisen for an enthusiastic, experienced and proficient team administrator. Post holder will offer exceptional customer service while managing the appointment bookings, clinics outpatient calendars and secretarial support for the clinics. The successful applicant will possess robust organisational skills, excellent communication and interpersonal skills and will also be able to demonstrate a sound knowledge of Microsoft Office programmes including Outlook, Word and Excel. The post holder will be comfortable with IT and be keen to learn new software packages and processes. This is a challenging roles working within an extremely busy office and it is therefore important that you are enthusiastic, motivated and able to work under pressure. You must be able to demonstrate the ability to work independently and as part of a team. 1. The post-holder will be responsible for providing a proactive, comprehensive administrative service to a multi-disciplinary team, enabling the team to operate effectively and efficiently. 2. The administrator is often the first point of contact for families/carers and other member of the person’s network and plays an important role in ensuring a good patient experience and positive image of the service. 3. Managing and overseeing the administrative component of the Trust patient database, i.e. inputting referral and patient information, monitoring and updating data quality etc. Benefits: We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer Some of our benefits are highlighted here: Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service. Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing. Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes Car lease, our staff benefits from competitive deals to lease cars Accommodation, our staff benefits from keyworker housing available which is available on selected sites NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website. Other benefits include: Counselling services Wellbeing events Long service awards Cycle to work scheme Season ticket loan Childcare vouchers Staff restaurants We look forward to receiving your application. Key Responsibilities Clinic Management: 1. To provide an excellent standard of customer care and administration support being a first point of contact to patients, family/carers and other stakeholders. 2. To use a variety of systems to monitor clinics and clinician availability. To include complex diary management using Microsoft Outlook; the Trusts Epjs electronic database; Microsoft Teams and Excel. 3. To have day-to-day oversight and management of the National Clinic calendars, ensuring 100% booking of available slots, ensuring annual leave/unavailability is included. 4. To have an oversight of the teams Report Tracker to ensure reports are sent out via email or post and the appropriate information leaflets are enclosed; to support where necessary. 5. To have an oversight that Contracts are correct for the treatment requested and the correct funding pathways are used. Discharging records if funding is not given. 6. In conjunction with the clinical team, monitor and maintain accurate waiting lists and to provide patients with up-to-date information relating to waiting time in clinics. 7. To ensure all appointment cancellations and alterations are correctly recorded and to highlight any issues to senior management. 8. To respond to appointment requests and other queries via email from clinicians and business managers promptly. 9. To assist with caseload cleansing. Administration duties: 1. To respond to telephone enquiries from patients, family/carers and staff promptly and in a courteous and professional way, re-routing calls as appropriate. Taking clear, concise messages and dealing with general enquiries where appropriate. 2. To act independently to ensure daily tasks and on-going workloads are prioritised and complete within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards. 3. To have the ability to work in an unpredictable pattern, dealing with frequent interruptions. 4. Arrange, attend and minute service meetings. Produce accurate minutes, collate and distribute reports/papers. 5. To be responsible for improving existing admin systems and devising new systems to ensure the administration service is of the highest quality. 6. To order stationery and be responsible for the following-up of orders to ensure delivery and correct receipt of stock for the team, as required. 7. To contribute in the compliance of Health and Safety requirements as requested by management. May be required to become Health & Safety Champion depending of service need. 8. To participate in the preparation of events, conferences and projects. 9. Supporting admin trainees and temporary staff, ensuring access to ICT and the relevant Trust policies. 10. To contact Trust Estates and Facilities Department to report any faults or works that need to be undertaken. Service Requirements 1. To line manage junior staff. 2. To provide cover for colleagues, as required within all ADHD/ASD clinics/sites. 3. To provide ad hoc reception cover. 4. Assist teams with the development of patient information and team leaflets. 5. To attend and actively participate in, administration team meetings and to assist in the implementation and continual review of systems to ensure good practice. 6. To assist in service user feedback 7. May be required to work outside of core hours, in line with service need. Personal Development 1. To participate in development and training identified through the appraisal and supervision process. 2. To attend and participate in all identified mandatory training.

Job Title: Senior Medical Secretary | Cardiology Location: The Cardiac Clinic at London Bridge Hospital Full time 37.5 hours per week Shift times: Monday – Friday Permanent Salary: Up to £36,000, depending on skills and experience. We’re looking for a highly experienced Senior Medical Secretary to join our Cardiology Clinic based at London Bridge Hospital. Cardiology experience is essential for this role. As a Senior Medical Secretary you’ll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to 4 consultants, being responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a support role, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you’ll do: Provide full secretarial support to the Consultants practice (including audio-typing of clinical/non-clinical material, reports etc) including those of a sensitive nature, whilst maintaining confidentiality. At consultants’ request arrange admissions, request investigations and obtain test results using hospital data systems. Draw consultants’ immediate attention to results deemed abnormal or urgent. Manage other correspondence and telephone contacts appropriately. Maintain and file accurate patient records, including appropriate patient case note filing, and preparation of relevant clinic notes prior to Outpatient Clinics. What you’ll bring: Previous Medical Secretarial experience. Cardiology experience essential Significant understanding of Medical and Cardiac terminology. Strong, accurate typing skills are essential. Computer literacy. Excellent communication skills. Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Medical Secretary you’ll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-NK1

Details Reference number 325214 Salary £28,300 Posts based in London will attract the relevant London weighting. A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer D Contract type Permanent Business area MOD - Defence Nuclear Organisation Type of role Administration / Corporate Support Secretarial Working pattern Flexible working, Full-time, Job share, Part-time, Compressed Hours Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Abbey Wood: Bristol, AWE Aldermaston: Reading, Main Building: London About the job Job summary Do you want to be at the heart of real Defence issues and play a key role in the United Kingdom’s (UK) national security? Established in April 2016, the Defence Nuclear Organisation (DNO) delivers nuclear capability to deter threats and protect our nation. The DNO oversees all defence nuclear business (excluding operations) and is responsible for providing nuclear deterrence; sponsoring the Defence Nuclear Enterprise (all the organisations, programmes and people that sustain the UK’s nuclear deterrent); and advising on UK nuclear policy, planning and international co-operation on nuclear matters. The UK’s independent nuclear deterrent has existed for over 60 years to deter the most extreme threats to our national security and way of life, and that of our NATO Allies. Here at DNO we strongly believe that diversity and inclusion is not only the right thing to do but is also essential for a thriving and successful organisation. We know that diverse teams bring a wide range of perspectives, experiences and ideas, which lead to better decision-making, creativity and innovation. We have a culture where differences are celebrated and our people feel supported, included and empowered. Join us and be part of an organisation that truly values diversity and inclusion and makes a positive impact on the world. We are conducting a bulk recruitment campaign to recruit Executive Officers to support the delivery of one of the most complex Defence procurement programmes. We are looking for proactive, organised and efficient team players able to support senior managers and their teams. DNO staff are based in MOD Main Building (London), MOD Abbey Wood (Bristol) and Aldermaston (Reading). Candidates will have the opportunity to state their location preference however occasional travel to the other sites is required. This position is advertised at 37 hours per week. Job description Each post encompasses a wide range of secretarial, office management and business support elements, requiring discretion, efficiency and a calm manner. These roles may undertake the following activities: Diary management, critically ensuring diary prioritisation and deconfliction. Managing key relationships across MOD, wider government and with industry partners. Ensuring business continuity across both the team and wider organisation. Supporting meetings. Being the first point of contact for the office. Developing an understanding of the areas of work to ensure the best use of time for senior management. Understanding the priorities for senior management and reflecting that in diary commitments. Prioritising senior managers time and ensuring that the wider team are aware of developments and key meetings. Day to day business management. Looking after inward and outward visits. Email prioritisation and triage. Hosting VIP visitors. Managing travel. Hybrid and flexible working can be considered for this post but will need regular workplace attendance due to security constraints. Candidates are encouraged to discuss options with the recruiting line manager before submitting an application. Person specification We are looking for enthusiastic and talented individuals to join our committed and friendly team. These roles will provide the right candidates with a fantastic opportunity to make a real difference at the heart of one of the most sensitive and high-profile programme areas within the MOD. The successful post holders will need to build their understanding of the MOD and the Defence Nuclear landscape at pace and the following experience is desirable in support of an application: Organisation and communication skills are essential to succeeding alongside management of relationships. Experience working within an administrator background or/and previous experience working as an Executive Assistant or Personal Assistant. Experience working with complex diaries and booking travelling arrangements via Government software. Comfortable and confident in working at pace to manage conflicting short term and long-term priorities. Building positive relationships with partners in other teams and departments and using those relationships to influence others through excellent interpersonal and communication skills, tailored to the recipient. Previous experience in an assistant or admin role. Working knowledge of Microsoft Applications Behaviours We'll assess you against these behaviours during the selection process: Working Together Making Effective Decisions Communicating and Influencing Managing a Quality Service Delivering at Pace Benefits Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We truly believe that the MOD is a great place to work, and we offer a unique employee experience. We want to ensure that every single employee feels appreciated & fairly rewarded and offer the following additional benefits: Learning and development tailored to your role and broader skill development, enabling you to build a long-term career in your chosen area. Where appropriate there will be offers of training under our apprenticeship schemes. An environment with flexible working options A culture encouraging inclusion and diversity 25 days annual leave, raising to 30 days following 5 years’ service (+ 8 days bank and public holidays), with family friendly benefits including improved maternity, paternity and adoption leave A Civil Service pension with an average employer contribution of 27% Cycle Loan (Advance on Salary) Thank You Scheme Defence Sports & Recreational Association (DSRA) Defence Discount Service Some of our sites have on-site gyms, restaurants, cafes, nurseries and more. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates can apply online via the Civil Service Jobs website by completing the application form before the deadline shown. Apply using the Civil Service Jobs apply button, filling in all required details in all sections. Using the Success Profiles link for information on format and style, ensure you provide evidence for all Behaviours and Experience sections requested in the appropriate competency style. *Please note that not following the appropriate format will mean that you may be unable to reach the required grades for sift or interview* Candidates will be required to complete an online CV template to include job history, full details of education and qualifications and previous experiences and skills. Please also include any relevant responsibilities and achievements. Candidates have 750 words for a personal statement where they should focus on how their skills and experience meet the requirements of this role. There are a number of Executive Assistant opportunities, candidates who are found to meet an acceptable standard at interview but are not successful in one of the advertised posts may be considered for similar roles within the Business Unit. The requirements for the role have been benchmarked and these will be used to sift all candidates, with those meeting the minimum requirements invited to interview. Nationality Requirements - Further Information for Candidates This post is classed as ‘Reserved’ as per Civil Service Nationality Rules Section 3. In accordance with these rules, ‘only UK nationals may be employed in reserved posts in the Civil Service’[1] (Paragraph. 3.1). UK National Definition 2. The definition of a ‘UK National’ can be found at Paragraphs. 1.4-1.8 of the Civil Service Nationality Rules. Dual Nationals 3. As per Paragraph. 1.41 of the Civil Service Nationality Rules: a) ‘Candidates with dual nationality are in principle eligible for employment in the Civil Service provided that they meet the requirements in relation to one of their nationalities [i.e. UK National]. They may not be eligible, however, for employment in certain reserved posts where additional nationality requirements are imposed.’ Additional Restrictions for Reserved Posts 4. As per Paragraphs. 3.10-3.11 of the Civil Service Nationality Rules: a) Departments and agencies are entitled to impose additional requirements in reserved posts if this is considered necessary. This could include, for example, requirements as to the residency of the applicant or the nationality of one or both parents of the applicant.’ 5. If you are a Dual National who possesses UK Nationality and wish to check your eligibility for the post, please contact our recruiting team at the details below. Please be advised that we will not be able to provide a justification for our decision for security reasons. DNO External Recruitment [email protected] [1] Irish nationals and Commonwealth citizens are also eligible for employment in reserved posts if they were in the Civil Service at 31 May 1996 or before, or were appointed from a recruitment scheme with a closing date for receipt of applications before 1 June 1996. (Paragraph. 3.1) Feedback will only be provided if you attend an interview or assessment. There are a number of posts which require different security levels to be achieved, including Security Clearance and Developed Vetting clearance, above the normal clearance level expected for the MoD. No application can be accepted after the closing date. Feedback will only be provided if you attend an interview or assessment. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : DNO-External Recruitment Email : [email protected] Recruitment team Email : [email protected] Further information Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.

An exciting opportunity has arisen for a forward thinking, enthusiastic, highly motivated and experienced Medical Secretary to join the Palliative Care Service, based in Camden. This post forms part of the administrative team supporting a service working across two sites, one working within UCLH supporting the inpatient team, and the other out of St Pancras Hospital, supporting the community team. The successful candidate will provide high quality, comprehensive secretarial support to the Medical and Nursing Consultants within the service, as well as supporting the administrative functions of the teams. The post acts as the primary point of contact for the consultants, effectively supporting communication to and from their office and managing their diaries efficiently. The Palliative Care Service provides specialist care in community and hospital settings for patients with an advanced or progressive illness which may be incurable. The care we deliver can be provided alongside other active medical and therapeutic treatments, in order to improve quality of life. For those towards the end of life we hope that patients can die in comfort, with dignity and in the surroundings of their choice. Our specialists include nurses, doctors, occupational therapists, physiotherapists, social workers, clinical psychologists and assistant practitioners. The post will also support a wide range of administrative tasks for the consultants, such as: production of reports; management of consultant clinics provided by the service; administration of consultant led projects and groups within the service; arrangement of and support for meetings; support with the patient record system, and management of an effective filing system. We are looking for an enthusiastic person who enjoys a challenge and a variety of tasks, and has strong multitasking skills. You will need to have a good standard of education, previous admin / PA experience (previous medical secretary experience would be desirable), excellent communication and interpersonal skills and a high level of IT proficiency (particularly Microsoft Office). The ability to work as part of a team is essential. The postholder will need the ability to deal professionally with emotionally distressed and vulnerable patients and their families/carers. Previous NHS experience is desirable, and previous experience of Systm1 and EPIC is also desirable. The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff. Working for CNWL provides you with many development and training opportunities to further your career. We also have a generous annual leave allowance - 27 days’ leave (rising to 29 after 5 and to 33 after 10 years’ service) – and a generous NHS pension. We offer a relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff, which include cycle and travelcard loans, salary deduction schemes enabling you to buy a car and hundreds of household items whilst spreading the cost over 12 months. Please note this vacancy could close early if sufficient applications are received. We advise you complete your application once you start For a further detailed description of the role responsibilities please see the attached job description and person specification. For further details / informal visits contact: Nick Bell (Service Manager) at [email protected] or 07808 204 233

Permanent London £11 - £12 per hour Abbatt Property Recruitment are an award-winning agency placing people into roles in the Residential Property industry, predominantly in London. We offer full recruitment solutions to property managers. We are looking for an Office Assistant to keep the office running smoothly and provide support to all the divisions and the senior leadership team. Our ideal candidate is someone who can take ownership of the day-to-day running of the office and in time progress to become an Office Manager Main duties include: Meeting and greeting guests, informing colleagues of their arrival Keeping the office clean and stocked up on stationery and refreshments Entering candidate data onto company software Assisting the HR manager with on-boarding of new employees Working with external IT company to set up PCs, manage any IT issues and keep a log of all company equipment Running errands – buying things for the office, collecting and returning deliveries, etc Supporting the Senior Leadership team with general admin and PA duties Answering calls, transferring them to the right person Ad hoc duties We are open to people with different experience as full training will be provided! Person specification Friendly, helpful and proactive Good communication skills both written and verbal Reliable and flexible Computer literate Good attention to detail What we offer Lots of progression opportunities – previous role holders have progressed to careers in recruitment, finance and office management Full training Friendly and fun office environment Lots of social events including monthly team events, director’s lunches, summer and winter parties and regular all company events 25 days holiday + bank holidays Season ticket loan, private medical insurance gym membership contribution in house and external training This role is based in our office near Chancery Lane station on High Holborn. This is based on a 37.5 hour week, most days working 9am to 5:30pm although there is some flexibility with times. Job Overview Category Admin and Secretarial Offered Salary £11 - £12 per hour Job Location London Job Type Permanent Consultant

Review information systems to ensure compliance with entity's IT obligations, including processes, standards, policies, and procedures.Conduct risk assessments to identify potential risk events and assist with quantifying their probability of occurrence and impact on the business.Collaborate with senior colleagues to monitor risks, report status, and develop countermeasures and contingency plans.Work with management to create and maintain disaster recovery and business continuity plans for critical information systems.Define employee awareness and training programs for business continuity and establish criteria for roles and responsibilities.Bachelor's degree in computer science, information technology, information systems, or a business discipline.Minimum 8 years of IT experience in technology management or ITSM service management.Proficiency in applying quality standards to all tasks undertaken and knowledge of IT auditing principles.Experience in reporting progress and financial conformance.Strong communication skills, both oral and written, with the ability to influence others in a formal context.Familiarity with systems or methods for managing quality Information Technology practices, including quality planning, assurance, and control.

Sustainable Rail AnalystOverviewThe Sustainable Rail Analyst will play a crucial part in the future success of RSSB's Sustainable Development team and the progress of Sustainable Rail Blueprint delivery. The Sustainable Rail Blueprint identifies the need for a Data Framework as a common solution for sustainability in rail - A data framework is needed to measure, collate, and report progress against sustainable rail goals - this role will be central to delivering this common solution. In this role, you will work across the sustainable rail workstreams, applying your analytical skills to ensure robust and efficient data collection and reporting.  You will work to generate insights from data and support sustainability improvement across the GB rail industry. Through this you will help develop RSSB's sustainability data and reporting services and track delivery of the Sustainable Rail Blueprint. You will also work closely with RSSB's Information Management and Technology (IM&T) team to shape data tools and systems and ensure alignment with the company's overall data strategy.ResponsibilitiesMonitor and review the quality of sustainability data and establish processes to support improved data accuracy.Engage with industry members, DfT and the ORR to understand their sustainability data challenges and provide them with information and support to make improvements.Assist in the development of improved tools, systems and processes to ensure rail sustainability data is collated consistently and efficiently.Monitor to highlight industry-wide sustainability trends to help decision makers understand sustainability performance and prioritise issues.Identify actionable sustainability data insights through in-depth data analysis and evaluating evidence from various sources.Produce engaging dashboards, reports and presentations on sustainability performance for a range of industry groups and stakeholders.Maintain an understanding of wider corporate, international ESG (environmental, social, governance) reporting requirements and identify opportunities for alignment.Work with sustainable rail technical leads to inform their workstreams, tools and services.Ensure RSSB's sustainable rail data programme is aligned and complimentary to RSSB's wider data programme and industry-wide data initiatives.Assist in integrating data requirements across industry performance mechanisms, such as contracts, regulatory regimes and national transport statistics.QualificationsEssential:Analytical skills built on:Technical foundations, as might be gained through a degree in mathematics, science, engineering or a related discipline or through the equivalent experienceExperience of applying analysis/data science skills to real-world problemsAn inquisitive mind and an ability to quickly understand complex information, apply analytical thinking and problem-solving skillsExperience in ESG data analysis or corporate sustainability reporting and a wider knowledge and passion for sustainability.Communicates effectively, sharing thoughts and ideas through methods appropriate to the audience.Adapts and responds effectively when embracing new opportunities, change and in navigating uncertainty.Actively contributes as part of a team and works towards achieving team goals and outcomes.Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities.Committed to customer service and placing customer satisfaction at the hear of our success to ensure we deliver against our shared goals.Builds effective professional relationships with stakeholders, understanding their unique goals and motivations, gaining credibility and effectively influencing to achieve desired outcomes.Fluency in Microsoft Office apps Desirable:Experience and/or knowledge of sustainable development issues and responses within the railway industry.Membership of IEMA (Institute of Environmental Managers and Assessors) or other relevant professional body.A working knowledge of GHG assessment, policies and mitigation (e.g. PAS2080, GHG protocol, SBTi).We are committed to investing in our staff and offer formal and informal learning opportunities for development.We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing [email protected] Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDAIf you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at [email protected] We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.

Contact Centre Administrator – BAND 3 (full and part time hours available) We are currently looking for Community Clerical Officers to assist in continuing to expand our already successful Single Point of Access Service based at Kingsgate House in Stockport. We require able multitaskers to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a great communicator, takes pride completing a task to a high standard and is able to work flexibly to cover the needs of the service Services Services are covered from 08:00 – 18:00 over 7 days working on a rotational basis Shift start times 8:00, 9:00 & 10:00 - all worked on a rotational basis Flexible working available Agile working options available, once training completed Providing contact centre telephone and administration support for all Community Services Experience of a busy office environment and handling a high volume of telephone calls is essential. You must also be computer literate. Ability to work as team and be a good communicator We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. Our mission is to make a difference every day. Our values are that we care, we respect, and we listen We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you. We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service. The salary for the role is only one part of the excellent package of benefits we offer to you: Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance – for loans, savings, budget planning and tips on managing debt Stockport Credit Union– for local financial advice Main Responsibilities Being the first point of contact for patients Booking appointments for our patients accessing the Community Adult Services Contacting patients– showing great telephone etiquette and customer care Build rapport with patients and peers Prioritising tasks – showing organisation and flexibility Quickly and efficiently manage incoming and outgoing calls and emails Input confidential information onto various I.T. systems Be familiar with a full range of clerical tasks and be able to undertake specific duties. Completing various administration tasks to a high standard on daily basis Ensuring appointment capacity is maximised The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

This is a great opportunity to join a successful, high performing Team, in an ambitious Council that is always striving to move forward. Our Digital Services Team is changing in the way we deliver our service and are reflecting the new ways of working with the use of Digital, Data, and Technology. We are looking for a motivated and creative Network Engineer that wants to make a difference and can provide support to the team through a period of development and change, with an ultimate aim of operating slick and efficient processes, and projects whilst providing the best service to our customers, residents, and businesses. The Network Engineer will report to the Network Lead within Digital Services and is responsible for supporting day to day operational service delivery infrastructure Network that will assist in the Council becoming and staying a high performing organisation. Permanent, Full Time (36 hours) contract £39,951 - £42,840 pa With exciting times ahead, we are reshaping the Digital Services Team and have created roles, to add value, and to provide the best service to our citizens. The post offers a fantastic opportunity to influences the organisation, customers, suppliers, partners, and peers on the contribution of own specialism, perform an extensive range and variety of complex technical and/or professional work activities and advise on the available standards, methods, tools, and applications. If you want to make a difference to residents and businesses, as well as the organisation in Enfield, we would like to hear from you. The successful applicant will be expected to: Have a good understanding and working knowledge of core routing and switching at CCNA level (minimum) Support the relationship between the business and ICT in a transparent way Liaise with all business departments & develop relationships, to support delivery council business outcomes are reflected in ICT’s objectives Work with Service Managers and Functional Leads to ensure delivery of all services Support of operational Network Service Delivery across ICT and the rest of the organisation to ensure Enfield Council needs are met. Support of VPN configuration, management, and troubleshooting Support of multi-site networks with complex configurations Support for network infrastructure including LAN/WAN components such as switches, routers, Wi-Fi, and firewalls. Support of Cisco, FortiGate network device configurations, and patching to ensure continued and smooth operation of production services. Produce Network diagrams, HLD, LLD and formal work instructions for the team. Have working experience on Cloud platforms preferably Azure. Be a strong team player who also can work under pressure, independently and proactively. We are passionate about placing our customer at the heart of everything we do, and our residents deserve exceptional customer experience from the Council. We would like you to hold that principle, be bold and enthusiastic. You will be someone who has a good understanding of change in a complex organisation and has excellent communication skills. This is a hybrid role - we would require you to work at our Enfield Civic Centre 2-3 days a week. There may be occasions where you will need to work on a weekend or evenings due to emergency work or out of hours work requirements. You will need to have a clean car driving licence. For an informal discussion please contact Olu Dosumu, Network Manager on 0208 132 0391. If you have any difficulties accessing this information, please contact Claire Turner, Senior Recruitment Advisor on 0208 132 1024 or [email protected] We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available to download at the bottom of the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your supporting statement. We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working. Why it's great to work for Enfield Council: An excellent pension through the Local Government Pension Scheme (LGPS). Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. A blend of remote and office based working for most roles. Interest free season ticket loan repayable over three or ten months. Career development and learning experiences from a range of training courses and learning methods. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. Health and leisure discounts and tax-free bikes for work. 1 month paid sabbatical for Children’s Social Workers We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

Key information Salary: £38,103 per annum Grade: 6 Contract type: Permanent, Full Time Reference: 044576 Interview date: w/c 2nd of January 2024 Application closing date: Sun, 10/12/2023 - 23:59 About the role The Infrastructure Coordination Service is hiring a Geographic Information Systems (GIS) Officer to support our team’s digital tools such as the IMA Infrastructure Mapping Application (london.gov.uk). Do you enjoy thinking creatively and would like to use your data and GIS skills to help deliver long-term, sustainable change to London’s Infrastructure sector? If so, we’d like to hear from you. Your role in the Data and Innovation function will involve spatial analysis, building innovative, web mapping applications and managing the processing/transformation of a wide range of geospatial datasets. The Infrastructure Coordination Service brings significant benefits for industry and Londoners, by improving air quality, supporting ‘healthy streets,’ enabling decarbonisation and unlocking affordable housing delivery through coordination within the sector. Your role will support this award-winning service. Role description: You will have a chance to work on a range of interesting tasks across projects, at the forefront of the sector–helping to tackle some of the cross-cutting problems impacting infrastructure planning and delivery in the capital by: undertaking data exploration and spatial analysis creating static and interactive mapping visualisations undertaking data processing and transformation, enabling data from a diverse range of partners to be standardised and mapped to our tools maintaining a significant (and growing) volume of data supporting the development of new tools and helping to maintain existing tools such as the Infrastructure Mapping Application (IMA) https://maps.london.gov.uk/ima/ - developed to help co-ordinate construction projects and minimise disruption. This role requires a strong technical background, with practical experience in GIS tools, ideally ESRI ArcGIS Desktop and ArcGIS Online. Experience in the use of databases, data processing tools (e.g. FME) and codebases e.g. R/Python would be advantageous. Experience in infrastructure/utilities sector a bonus, but not essential. Principal Accountabilities Assist with the delivery of digital and data support services (including the IMA Infrastructure Mapping Application (london.gov.uk) ), including creating mapping visualisations of data in support of the team, and responding to ad-hoc requests and enquiries as required. Work closely with the team’s and wider organisation’s existing data and technical expertise to help, design, develop, and support tools on behalf of its stakeholders. Promote and support the use of GIS across the team, including helping professionals from other disciplines to complete mapping tasks and assisting with the delivery of GIS training when required. Carry out spatial analysis in support of the team. Working with the team’s existing data and technical expertise, and the wider organisation to explore and implement innovative uses of technology. Continue to maintain and enhance the range of thematic datasets held in the Data & Innovation digital tools (particularly the IMA Explorer Tool) through liaison with data leads in other GLA departments and partner organisations. Keep abreast of new developments and innovations that may impact on the GLA’s policies, strategies, and data requirements, via liaison with a range of regional, national, international, professional and other bodies dealing with Geographic Information. Maintain an awareness of, and contribute to, other aspects of the work of the Unit. Manage staff and resources allocated to the job in accordance with the Authority’s policies and Code of Ethics and Standards. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. If you have a question about the role or would like to discuss it informally, please feel free to contact Eloise Rousseau at [email protected] to arrange a call. Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a supporting statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your supporting statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and supporting statement documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345) The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework Person Specification Technical requirements/experience/qualifications A strong technical background evidenced by a qualification in GIS (or a related subject) or equivalent professional experience. Detailed knowledge of GIS in practical use, and evidence of commitment to keep abreast of new developments. Experience of working with desktop GIS tools including ArcGIS Desktop Experience of spatial data conversion tools such as FME, ESRI Productivity Suite would be an advantage Experience of working with ESRI ArcGIS Server, knowledge of web map services and appropriate standards Experience of or can demonstrate interest in web mapping technologies such as ArcGIS JavaScript API, OpenLayers, OpenStreetMap API Knowledge of and interest in any of the following programming or scripting technologies including JavaScript, CSS, HTML, Python Behavioural competencies Research and Analysis … is gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 1 indicators of effective performance Uses a variety of methods and sources to gather relevant data and information Checks accuracy of data and information before using it Looks for trends in data and spots connections to draw meaningful conclusions Summarises research outcomes in a clear and concise way Focuses on the research goal, working in a systematic way Problem Solving … is analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem-solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem-solving Planning and Organisation … is thinking ahead; managing time, priorities, and risk; and developing structured and efficient approaches to deliver work on time and to a high standard. Level 1 indicators of effective performance Plans and prioritises own workload to meet agreed deadlines Advises colleagues or manager early of obstacles to work delivery Perseveres and follows work through to completion Checks for errors to ensure work is delivered to a high standard first time Effectively juggles priorities Application & Additional Information This role is based London Fire Brigade’s Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Application closing date: Sunday 10th December 2023 at 23:59 We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. Please note that as part of your interview, there will be a short technical assessment. Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.” More Support If you have a disability which makes submitting an online application difficult, please contact [email protected]. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Apply here

IT BUSINESS ANALYST (JOB NUMBER: LON2068) Role Profile We are looking for a Business Analyst with a technical background to work in our IT department within BNP Paribas Real Estate. The role is situated within our Business Systems Team and will work directly with Developers, Project Managers, IT Business Analysts, and key business stakeholders to drive, co-ordinate and deliver system enhancements and large scale multi-functional and cross-platform projects. The role will report to the Head of Business Systems and work as a facilitator of system change between the business product/process owners and IT resources. Responsible for establishing and refining requirements, co-ordinating delivery of change and supporting the testing and release processes. This is a great opportunity to work directly with a market leading real estate firm that has many years of experience and long-lasting clients, whilst also enjoying working within a small IT delivery team. A core responsibility of this role is to understand, challenge, and improve the processes and systems available to our business line stakeholders – ensuring the user journey and system functionality meets the high expectations and provides a thorough and simple user journey. Necessary Skills/Experience Strong MS Office skills; Excel, Word, PowerPoint Creative and energetic approach to tackling challenges Excellent at utilising process mapping in analysis and using appropriate tools (i.e. Visio) Proficient at producing proof-of-concepts and wireframes for suggested solutions Ability to engage and communicate proactively and effectively at all levels of the business Highly skilled in writing technical and functional design documentation Skilled at creatively eliciting and interpreting requirements through various methods 5+ years-experience in a Business Analyst role writing requirements and specifications for a range of development and testing teams (onshore, offshore, software house, in-house, contractor, agile, waterfall) Desirable Skills/Experience Ability to use SQL to provide analysis on data within application databases Knowledge and experience of Dynamics 365 or similar ERP / CRM platforms Knowledge and experience of Property Management systems such as; MRI Horizon, Reapit or similar BPMN/UML type diagrammatic experience Experience within the real estate industry, specifically around residential sales and lettings and/or rural property management Experience of task and defect tracking tools such as Jira Travel Requirements & Remote Working The role will be predominantly based in our head office at 5 Aldermanbury Square, which is a 6-minute walk from Moorgate tube station. The Business Systems Team are working semi-remotely and this role would be required to be in the office at least 1-2 days-per working week. We are proud to offer award-winning benefits to support and reward our employees: Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index Primary Location : GB-ENG-London Job Type : Standard / Permanent Job : INFORMATION TECHNOLOGY Education Level : Not indicated Schedule : Full-time

We're looking for a Service Team Engineer to join our team in London as part of our Technology function. Key Responsibilities Resolving or fulfilling all incoming interactions from users in person, on the phone and via e-mail in a 70/30 Windows/Mac OS based environment Ensuring all interactions with users are logged and managed throughout the ticket lifecycle in line with the SLAs agreed with the organisation Managing on-site IT build rooms and the associated equipment including maintaining and repairing laptops as required Contributing to the meeting of key performance indicator metrics outlined by the UK Service Manager Building and configuring both Windows and Mac OS hardware through relevant automation platforms Handling inbound telephone calls to the Service Desk as required. Liaising with relevant 3rd line departments to resolve more complex technical issues where required Sharing knowledge with both technical members of staff and end users through the creation of documentation as per agreed templates Maintaining and developing own technical knowledge and skills through utilising online training platform Identifying and escalating repeat issues to increase first time fault resolution Delivering training to staff on core technologies such as Slack and G-Suite Supporting user audio/visual meetings and events in both office and off-site locations as required Enforcing all IT security policies, reporting any breaches or risks to the Security Management team appropriately Sharing responsibility of covering weekends on call with the rest of the team where needed. Your Experience Essential Relevant experience, working within a Service Desk environment Extremely personable, able to communicate effectively with users at all levels of the organisation via various communication methods Problem solver, demonstrate a logical approach to problem solving Genuinely enthusiastic, remaining positive in challenging situations Thirsty for knowledge, looking to develop and improve own skills Excellent communicator, able to present complex technology information clearly and concisely, adapting communication style as required Agile, able to react and adapt to varied situations in a calm and efficient manner Attention to detail, along with a focus on deliverables Team player, able to work effectively as part of a team which is spread out globally with varying workload and pressures Desirable Experience working in an enterprise IT environment ITIL v3 Foundation qualification Experience supporting Mac OS operating systems Familiarity with Technologies such as Fuze, AnyConnect VPN client, ServiceAnywhere ITSM tool, Slack, G-Suite (administration), Lenovo/Apple hardware, Papercut, Sophos Web Protection Experience delivering IT support to senior members of staff within a large scale organisation What We Offer Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits. 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. Inclusive Workforce At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you. For more information on our culture, visit Ascential.com. About Ascential Ascential is a specialist, global, information company that helps the world’s most ambitious businesses win in the digital economy. Want More Info? Find out more on what our people say: Ascential YouTube Channel If we inspire you, why not join and inspire us?

Who are Multiplex? At Multiplex, we shape skylines across the globe. As a pioneering construction business, we build complex, iconic, and sustainable structures that stand the test of time and add to the economic, cultural and community life in the areas we operate. We have the boldness to take on projects others say can't be done. We have the entrepreneurial spirit to challenge preconceived ideas. We have the determination to unlock and deliver value where others cannot see it. What is the overall job? The IT Technical Support Manager is responsible for the technical support functional team (also known as End User Compute / Deskside) and associated processes, procedures and technologies adopted within Multiplex IT. The Technical Support Manager supports and manages a National team, supporting all users through the investigation and resolution of End User Computing hardware, application and software related issues, from level 1 through to level 3. You will work closely with other service functions within the IT organization, leading the Support team to resolve complex issues and deliver project objectives in line with the global IT strategy. The service delivery methodology employed within Multiplex IT is based on the Information Technology Information Library (ITIL) framework. Other key responsiblities include: Support project delivery and site setups and eensures high standards of service and data quality are upheld across the team. Global collaboration with functional and cross functional peer groups. Coordinate with vendors for hardware warranty repairs and gives feedback on replacements and upgrades when necessary Prioritise and manage multiple tasks and deadlines for self and team and to ensure that all service tickets meet service levels (SLAs) inline with IT processes Stakeholder management in conjunction with the Service Management function. Provide computing support to clients, responding to telephone calls, emails and personnel requests for technical support. What do I need to be successful in this role? Similar industry experience within an IT organisation. Excellent interpersonal skills to support both technical and non-technical users at all levels throughout the organisation. Good verbal and written communication skills required, especially the ability to listen and understand what is being described, with attention to detail in transcribing communications into the ticketing systems. Knowledgable in Windows and Apple operating systems (Windows 10; Apple OS X and higher) Highly knowledgeable on desktop, laptop, mobile devices (common smartphones and tablets), and supported vendor products and services. Troubleshooting client network connectivity issues, and configuration of networked printers. Knowledgeable in the configuration and troubleshooting of standard business software such as: Microsoft Office. Windows Active Directory at the desktop level as well as knowledge of permission groups. What's the company like to work for? We are a construction company and we are all passionate about delivering exceptional projects that leave a positive and lasting legacy in the cities we build. Because we are passionate, we work hard, and our people are driven. Our Culture? We think we're friendly and our flat management structure means that you'll be just as likely to have a chat with our MD in the kitchen as with any of our other team members. We regularly have business wide socials so you can meet people across our projects, and we run plenty of clubs and events, so you'll never be short of things to do! Benefits of working at Multiplex include: Discretionary annual bonus, 8% company contribution pension, 25 days annual leave Single private medical cover, employee assistance program, virtual GP service Several flexible benefits from season ticket loans, discounted gym memberships to a cycle to work scheme. At Multiplex we are committed to being a diverse business that is inclusive of everyone. Diversity is about celebrating the ways we are all different and appreciating the unique qualities that every employee brings. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Multiplex. We offer flexibility in how our people work and value the ongoing development of all staff. We operate “Multiplex Flex” which is much more than working from home! We are open to conversations around flexible working needs for this role and will be more than happy to discuss this with you.

Team Mortgages Location Holborn Office County Central London Ref # 20695 Closing Date 05-Dec-2023 We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: Our Mortgage Helpdesk Representatives are the voice of Metro Bank for the mortgage broking community, and are responsible for delivering excellent service to all of our intermediary partners Be the primary telephony contact for colleagues, intermediaries, brokers and solicitors, from initial enquiry right through to full application, valuation, mortgage offer and ultimately case completion Manage daily inbound calls from brokers regarding new and existing cases as well as registrations and supporting with any technical queries Provide subject matter expertise on our lending policy, procedure and the navigation of the intermediary website and mortgage broker portal Act as point of contact between brokers and the mortgage underwriting and operations teams Update the Agreement in Principle (AIP) tracker daily, and send to our telephone Business Development Managers to follow up on any AIP referrals Ensure broker liaison tasks are up to date daily, proactively contacting brokers as required Ensure the Mortgage Helpdesk inbox and voicemails are managed daily Working with a large variety of teams and key stakeholders across the bank, to ensure smooth running of the Helpdesk in line with our SLAs And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: Knowledge and experience from a mortgages role within a banking or other financial services environment Excellent customer service communication skills, able to work well on your own as well as within a team, whilst also making great use of your own initiative Excellent telephone manner, confident managing both inbound and outbound calls An ability to own customer issues through to quick resolution or by bumping up to the most appropriate colleague or team where necessary Ideally CeMAP qualified To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders This is usually a very popular role, therefore we strongly advise that, on both your CV and your application form, you highlight your experience and/or interest in Mortgages, as well as detailing how you meet the above ‘What you will need’ criteria. Our promise to you… We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible – in this role you will be in office 2 days per week. This role can be based from our Reading, Watford or Holborn office. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

Type Permanent - Full Time Location London Job Role Information Technology About Withersworldwide A law firm focused on people and collaboration. For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives. We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes. Many of our clients are shaping the future and creating solutions to tackle many of the world's problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future. To meet their unique needs we are exceptionally collaborative, working together across teams and time zones. We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first. Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself. What are we looking for? We are looking for an experienced technical systems analyst who has strong messaging expertise to support the firms communications platforms. The position will primarily be involved in the day-to-day operation of the firms messaging systems. The person must also be able to perform generalist administration across the firms systems and work with 3rd party vendors for troubleshooting when required. The ideal candidate must be passionate about technology, solution driven and enjoy collaborating as part of a larger team. The candidate must have strong expertise across a wide array of Infrastructure platforms, specialising as a subject matter expert in a number of these. The role will include operational support and maintenance, as well as project related work streams. The candidate will need to be comfortable taking on this mixture of responsibilities, which will vary between design, implementation and operational tasks. The candidate should be comfortable raising risks, recommending improvements, contributing to strategy, building mandates and architecting new solutions aligned to our overall Infrastructure strategy. They will be taking a technical lead on work steams and must have the interpersonal skills required to engage with technical and non-technical stake holders. The candidate needs to be a technologist with a genuine passion and enthusiasm for what they do. A high level of personal organisation and professionalism is required, together with a proactive attitude and an ability to work under pressure to tight deadlines. The candidate must be able to manage their own day to day workload, advising the Global IT Infrastructure Manager as to risks and recommendations. The individual will work in our London office as part of the Global Systems Team. The Global Systems Team is located in London and is responsible for supporting and maintaining the firm's technology across geographical regions. The Global Systems Team is split into six functional but collaborative groups – Infrastructure, Applications, Development, Solution Architecture, Testing and Change and Release. The infrastructure team are responsible for supporting the firm's global Infrastructure platforms and services, including but not limited to Windows Server operating systems, Active Directory Services, messaging, Co-Lo, virtualisation, compute, storage, backup, networking, cloud, Microsoft 365, unified communications and security. This is a global role with responsibilities across Europe, Asia-pacific and the United States. The role will require international travel to our regional offices and datacentres as projects demand. The priority for all IT activity is to maintain the highest levels of stability and reliability in the services delivered. This role requires experience of working in a medium to large multi-site professional services organisation. Strong written and verbal communication skills are required with the ability to work with a wide range of people including vendors, project managers, technologists, legal staff, partners, secretaries and other support staff. A very high level of personal organisation and professionalism is required, together with a 'can-do' attitude and an ability to work to tight deadlines and under pressure. The candidate must be able to manage their own day to day workload as well as long term initiatives. This person must inspire a positive work environment and help champion quality, innovation, teamwork, and service to the business. Technical experience required 3-5 years in a technical support role or messaging SME Industry recognised technical qualifications or degree educated Unified Communications / Messaging / Collaboration technical background Expert knowledge in Office 365 (Exchange, Teams, Intune), Mimecast, MDM platforms and mobile computing technologies and devices Strong practical understanding of IT security, patching, compliance and best practices. Good knowledge of Virtual technologies such as VMware and storage solutions Ability to support backend platforms such as Windows-based Servers and appliances Experience architecting and implementing technical solutions. Proven 3rd line troubleshooting skills and the ability to manage a call queue proactively Excellent customer service Experience of working in a ITIL-based support environment and with Help Desk systems such as TopDesk Areas of focus and responsibilities Identifying, documenting and undertaking maintenance and administration processes on systems infrastructure globally, with particular emphasis messaging systems Be a technical resource for projects run by the Project Management Office. Produce and maintain technical documentation and articles for the knowledge base. Progress projects and tasks on time and to budget Monitor the team queue in the Help Desk call-logging system to ensure incidents, service requests and problems are managed in a timely manner 3rd line support of all systems, ensuring that the highest levels of stability and reliability are maintained Correctly diagnose software and hardware faults and liaise with 3rd party engineers where needed. Incidents should be actioned within agreed timescales and monitored to resolution Provide technical assistance and know-how to the test and release process. Working closely with wider System team and 3rd party vendors Identify, document and undertake maintenance and administration processes on systems globally, with particular emphasis on messaging and unified communications technology Maintain technical leadership in assigned technologies, and ensure that responsibilities for key technologies are appropriately allocated and understood by colleagues Develop, present and implement proposals to improve systems and infrastructure Working with the manager, ensure that support contracts are in place for all systems and appropriate support, backup and capacity procedures are in place and documented Assist with infrastructure / server support and patching Identify major support incidents and liaise with support teams, following the Major Incident process. Inform the Manager and IT Management of any escalating support issues in order that they may be resolved within reasonable time scales Establish and maintain contact with colleagues in all offices to ensure that a consistent approach is being adopted across the firm Continually maintain and expand strong working knowledge of current Firm-supported and future technologies to provide technically accurate solutions to end-users Actively knowledge share and work with service desk staff to empower 1/2nd line Creating scripts / tools / app's to improve support processes Ensure that the housekeeping and administration of systems are carried out in accordance with the firm's policies and procedures Adhere fully to the Change and Release management processes Adhere fully to the Problem management process and to the investigation of the root cause of outages Ensure security is maintained in line with the Firm’s security standards Contribute to the IT Risk register to identify and manage operational risks and work to eliminate areas of vulnerability Occasional assistance with cover for the EU/Asia IT Help Desk and US IT Help Desk telephones The Essentials 9.30am to 5.30pm core hours but flexibility is a must 8am to 4pm early shift is in place. It rotates every 4-5 weeks 24/7 on call rota is in place. It rotates every 4-5 weeks Agile working environment split between the London office and home You must have a home office area and suitable equipment to work comfortably and efficiently 12 weeks' probation period 12 weeks’ notice period Flexible benefits package including pension, private medical, season ticket loan, subsidised gym memberships, lifestyle discount scheme, on site cafà plus more Information for Recruitment Agencies Withersworldwide endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withersworldwide operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role. Equal Opportunities Employment Statement It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality and ethnic and national origin), religion or belief, sex or sexual orientation.

WHO WE ARE QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for courageous thought leaders who constantly strive for excellence. Driven by their curiosity and boundless creativity; who know that refinement and a good witticism aren’t mutually exclusive. Our People are subject matter experts, ready to pave the way for their team to achieve new levels of success – and just as importantly, joy. THE ROLE As part of the Service Delivery group, you will be working as part of a team of IT professionals providing IT support to local and global business users. You may report to the Service Delivery Manager, or IT Manager. You and your team are responsible for IT support to the business, ensuring all calls are quality checked, progressed and resolved. This is very much a hands-on role; you will work both in teams and on your own initiative. You should be confident with working towards SLA’s and prioritising tickets. With experience in a similar role & similar sized business, you will be a self-starter, confident with a proactive attitude and be adept in working in a fast-paced environment. Knowledge of ITIL processes is desirable, but not essential. You will be supporting a range of technologies from standard Office and Windows support to Apple, networking, wireless, systems monitoring and beyond. MAIN RESPONSIBILITIES Supporting the Ted’s business to ensure IT calls are logged, progressed and resolved Owning tickets from logging to resolution, seeking advice and expanding your own knowledge when necessary to resolve issues Chasing suppliers, colleagues, our customers and updating tickets. Taking calls, remote support via LogMeIn, dealing with non-technical customers and executives Ensuring tickets are not breaching SLA’s and proactively managing open issues. Taking responsibility for the 1st line desk to ensure smooth running. Rota based out of hours and weekend on call duties (roughly 1 in 4) TOOLS OF THE TRADE No job too big or small attitude, willing to take on varying tasks whether under desk cabling or installing new equipment. Microsoft desktop support certification desirable, but not essential Desirable to have ITIL v3 foundation knowledge or working towards. Experience with desktop support issues inc Apple Mac, iOS, Windows 7+, Office 365… Experience supporting and troubleshooting network/wifi, office moves, deployments builds/images etc beneficial Some exposure to Microsoft Dynamics ERP beneficial Mobile device setups, iPad, iPhone, laptops Exposure to Jamf MDM, SCCM, InTune etc beneficial Used to working to documented process and procedure for builds, new user creation and so on, not afraid to build own documentation including “public” knowledge base articles Some knowledge of IT security beneficial OUR VALUES AUTHENTIC We have the freedom to be our ‘best self’, being true to ourselves and others KIND We try to do the right thing: for each other, our communities, our planet and for Ted CURIOUS We are hungry to explore, innovate and think differently COURAGEOUS We have the confidence to be brave, have fun and discover the unexpected INCLUSIVE We embrace and respect individuality and celebrate difference & diversity BENEFITS At Ted we offer a range of benefits to keep you well including our healthcare scheme, access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust when you need a little help with life’s ups and downs. If you want to cycle to work, you can join our tax-free cycle scheme or if getting the train is more your thing then we’ll help with an interest free loan for an annual ticket. We want you to share in Ted’s success so we’ll invite you to join our corporate bonus scheme. For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva. Also, we have a range of apprenticeship programs that offer a dynamic learning experience with an opportunity to develop professional skills that will pave the way for a successful career in your area of work. And finally, we want you to enjoy wearing Ted! We have a fantastic team discount scheme offering you a generous employee discount, a friends and family discount scheme and the opportunity to shop in our fantastic onsite pop-up sample shop. Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer

Ref Number B02-06056 Professional Expertise IT and Digital Department School of Life & Medical Sciences (B02) Location London Working Pattern Full time Salary £40,524 - £48,763 Contract Type Permanent Working Type On site (> 80% of working time) Available For Secondment No Closing Date 26-Nov-2023 About us The Sainsbury Wellcome Centre (SWC) brings together world-leading scientists to investigate how brain circuits process information to generate perception, form memories and guide behaviour. Developed through the vision and partnership of the Gatsby Charitable Foundation and Wellcome, and with substantial investment from these partners, the mission of the SWC is to generate experimentally testable theories of brain function. SWC has a specialist and experienced professional services team. It is structured to efficiently support research activity and deliver effective management and operational leadership of the Centre. About the role We are seeking an IT Support Specialist who will be part the IT Team here at SWC, working onsite with the IT Relationship Manager and 2 x IT Support Specialists, closely supporting the wider Scientific Computing team. The main duties include providing specialist IT support, problem solving, providing 1st and 2nd line support, Monitor and maintain security of IT systems and services, maintain documentation and Educate, knowledge share, train and support. They will work collaboratively across research groups within SWC to ensure that services meet the current and future needs of the institution. About you You will hold a degree or equivalent, preferably in a science or technology discipline, or substantial relevant business experience; experience and expert knowledge in at least one of the following areas: End user and server hardware, Lab/Scientific IT, Research Applications, Network/Security, Advanced OS support, Office 365 development, Application packaging and deployment, IT Procurement. Additionally you will have a high level of knowledge and experience in a number of core competencies, including client devices, operating systems, networking protocols, standard software packages, Active Directory, printers, file storage systems. Essentially to the role the ideal candidate will have the ability to see the whole picture, get to the root of issues and to understand the true required outcomes of customer requests, excellent problem-solving skills including an ability to diagnose complex hardware and software faults and the ability to work under pressure and manage competing priorities. Other person specifications can be found in the job description document. What we offer The SWC offers staff an award-winning work environment in the heart of Fitzrovia with access to pleasant outdoor spaces. The Centre also offers the full range of UCL staff benefits, including a generous annual leave entitlement, occupational pension schemes, excellent family-friendly policies such as occupational shared parental pay, career break policy, a work-life balance policy, and a range of financial benefits such as a season ticket loan scheme and staff discounts. SWC prides itself on offering a high quality administrative, technical and operational support function, and fully supports the professional development and progression of its staff, actively encouraging colleagues to learn new skills and broaden their experience. The SWC is supported in this aim by UCL’s Organisational Development team who run a wide range of training programmes for all staff types and grades. Our commitment to Equality, Diversity and Inclusion As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. The Athena SWAN Charter recognises commitment to advancing women's careers in science, technology, engineering, maths, and medicine (STEMM) employment in academia. SWC is delighted to have received an Athena Swan Bronze Award in 2021. We stand by our commitment to positive action to improve equality and accessibility in the workplace. We will provide reasonable adjustments to enable people to work and flourish with us. SWC is proud to uphold both UCL’s Dignity at Work and Work-Life Balance policies. As Centre we commit to fostering a positive cultural climate where all staff and students can thrive and and actively support Wellbeing@UCL.

Employer 1 Kingston Council Location(s) 1 Kingston, Sutton Contract Type 1 Permanent Working Hours 1 Full Time Grade 1 Other Grade (Other) 1 M+3 Hours Per Week 1 Standard Salary Range 1 £71,850 - £77,865 (subject to Pay Award pay scales) Salary Basis 1 Per annum Salary 1 £71,850 - £77,865 (subject to Pay Award pay scales) Leave Entitlement 1 Other Leave Entitlement 1 33 Days Application Deadline 10/12/2023, 23:55 Anticipated Interview Date(s) 1 Round 1: Interview on Friday 15th & Monday 18th December 2023 | Round 2: Stakeholder Panel Interview (from 3rd January 2024 onwards) About the Borough 1 Joining us, you get to work for not just one high performing London Borough, but two. Kingston and Sutton councils have a number of shared services serving both authorities, with some teams and roles more focussed on one council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Kingston and Sutton offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both boroughs. In Sutton, we are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. Over in Kingston, we are undertaking the largest housing regeneration programme ever delivered in the borough, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Kingston and Sutton if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan “Greener, Fairer, Safer, Together”, that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan “Ambitious for Sutton”, that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. About the Role 1 The Head of IT is responsible for the design, delivery, operation and support of our IT services, Infrastructure and systems across the shared Digital & IT Service. As our Head of IT, you will: Ensure that the IT department provides high-quality, efficient, and effective services to the Councils and their residents. Lead and manage the IT teams. Develop and implement the IT strategy. Cyber security and governance. Manage the IT budget. This is a varied and exciting role, you will be leading on a transformation programme which involves migrating to cloud computing, transforming the network, wifi and the telephony. You will be involved in driving service improvement plans with key areas, mobile working and cyber security! The Head of IT has 4-5 direct reports; Head of Digital Support (IT Help Desk and Support Services), Head of Business Applications, Head of Cloud and Platform and Programme Manager for the Infrastructure Programme. The wider Digital & IT team consists of 40-50 staff members. About Us 1 Digital and IT is a shared service between Kingston and Sutton Councils providing digital and technology services to both Councils as well as a number of arm's length companies, including Achieving for Children and Sutton Housing Partnership. There are three Corporate Heads of Service roles in the Digital and IT department. Along with the department’s Assistant Director, they form the senior leadership team for the shared Digital and IT Service. These roles each have line management, budgetary and functional accountability aligned with the department’s specific services and goals. We are committed to delivering excellent public services to our residents and local businesses, which is why we place the user, and their needs, at the heart of our agile delivery strategy. We are proud of our digital culture, and have a team of excellent professionals working across multi-disciplinary teams to deliver for the Council. In the IT space we are using technology to enable transformation across the Councils. We have a broad range of digital projects underway and this role will work closely with those digital teams to ensure our technology can support our digital ambitions. For example, developing our cloud platforms to enable us to better use our data and develop capabilities in AI. About You 1 We're looking for a candidate with experience running an IT Service, ideally within the public sector! We're recruiting a candidate who has worked closely with and enabled digital teams to deliver at pace. If you have experience of running cloud environments and know how to transition teams to this way of working, we'd love to hear from you! We're looking for a Head of IT who has: Exceptional leadership skills, modelling a strong performance culture and constructively building achievement, confidence and skills in others. Excellent people management and team-building skills, with the ability to inspire and motivate a diverse team of IT professionals, including mentoring and coaching. Strong technical knowledge and experience. Key areas include cloud computing, cyber security and networking. Experience in DevOps and working with digital and development teams. A detailed understanding of how to set and deliver Digital and IT strategies and plans. Experience managing stakeholders at a senior level. Experience working at a strategic and tactical level to ensure that deliverables meet the business needs of the organisation. Demonstrable commercial experience with programmes and portfolios, budgeting and resource management. A strong understanding and experience in effective IT governance and compliance including Information Technology Infrastructure Library (ITIL). We'd love to hear from you if you: Are open minded and curious about what technology can offer to our Councils. Can demonstrate solid management techniques to ensure that the IT services are well managed with strong governance, including cyber security. Have experience in taking an idea from inception through to delivery at scale. Have great stakeholder management skills and are able to empathise with others and see different points of view. Have high standards in quality of service and how IT is meeting user needs. Are energetic and optimistic about how IT can help combined with resilience in a dynamic and complex organisation. Please review the job description for full information. Our Offer To You 1 As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. The COVID-19 pandemic has required us to be even more flexible in how we work and manage staff workloads, ensuring they have the correct equipment and resources to be able to maximise their talents and looking after their wellbeing. Employees have access to a wide range of benefits, some of which include: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Three volunteering days per year Flexible and agile working arrangements Comprehensive learning and development programme Discounts on a range of local shops, restaurants, gyms and leisure centres Interest free season ticket loans Local Government Pension Scheme Bicycle loan facilities and cycle to work scheme Zip car scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership Application Process 1 Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information 1 We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.