Overview of salaries statistics of the profession "Loan Advisor in UK"

Customer Service Admin – 1 year FTC £25,000 SW1 My client, a nationally recognised membership body, is looking for a Customer Service Admin with at least 1 years’ experience processing high volumes of data and producing reports. The Role: Preparing files in both MS Excel Responding to member queries Administration and maintenance of this files Update and maintain accurate information on the in-house system To provide reporting and admin support to customers to meet service levels. Assist with the provision of invoices via Sales Force To monitor the reports generated by users and engage with users in the event that the reports cause issues Essential requirements: Experience producing reports and administering data in a similar role Expert user of MS Excel and ideally MS Access Strong organisation and administration skills High level of accuracy Excellent communication skills Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114

76372 This Business Services Administrator will report to Business Support & Scheduling Manager and will work within Network Operations based in our Pratt Street - Camden office. You will be permanent employee in our Powercare team. You will attract a salary of £27, 552 and a bonus of 1-3%. Close Date: 20th October 2023 All applications will be reviewed after the close date. We also provide the following additional benefits Annual Leave Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On – scheme providing discount on hundreds of retailers products. Supplier discounts, such as O2, EE, Vauxhall cars etc. Discounted access to sports and social clubs Employee Assistance Programme. UK Power Networks UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England. UK Power Networks continues to be listed in the Sunday Times' Top 25 Best Big Companies to Work For, as well as the Inclusive Top 50 UK Employers, and made industry history by becoming first company to win Utility of the Year two years running (2015 and 2016, also 2012). We are accredited in the Investors in People Platinum and Nation Equality Standard. We invest more than £600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies. Job role As the Business Services Administrator you will ensure the safe and effective running of all direct and contractor field resources for a range of work types including Small Service Connections and Fault activity, thereby ensuring full utilisation of the resources. It will be necessary to update all scheduling tools and other in-house IT systems. A large part of the role includes working with Operational teams to ensure that delivery target are meet achieving great Customer satisfaction for Network Operations EPN , South East & London Regions. UK Power Networks have 90 offices across the three electricity distribution networks in London, the East of England and the South East. We also build, operate and maintain private electricity networks for external clients such as BAA and London Underground. We manage the network and maintain assets handling voltages from LV through 11kV and up to 132kV Knowledge, skills, qualifications & experience required: Previous experience within a customer service environment Good telephone skills Good level PC literacy, and use a variety of systems with fast and accurate keyboard skills Team working – The drive and ability to work co-operatively with others to achieve shared goals and increase the contribution of all members of the team Flexible attitude to work and working hours Work with other staff and other teams within UK Power Networks and external partners Experience within a similar role would be advantageous Please Note: Internal candidates are eligible to apply for internal positions once they have successfully completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. Support Services is a team dedicated to ensuring the optimal performance of Cerner Millennium applications through 24x7x365 proactive monitoring, management and quick problem resolution. The Support Services team stands ready to provide direct and continuous support for the day-to-day operational management of Cerner applications. As a Change Implementation Analyst (Customer Service Admin Support) in our Support Services team, you will be primarily responsible for following configuration work plans to configure solution functionality and components in production and non-production environments. You will gather requirements and determine scope of work to estimate delivery effort and delivery timeframes and apply change management processes throughout service request life cycle. In this role you will troubleshoot and validate configurations to ensure successful implementation in client domains and communicate effectively to clients and internal stakeholders. Change Implementation Analysts evaluate the impact of changes within the client environments and, with support, make recommendations in accordance with Cerner standards. You will also identify potential integration points and cross-solution builds. What we’ll offer A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. Support Services is a team dedicated to ensuring the optimal performance of Cerner Millennium applications through 24x7x365 proactive monitoring, management and quick problem resolution. The Support Services team stands ready to provide direct and continuous support for the day-to-day operational management of Cerner applications. As a Change Implementation Analyst (Customer Service Admin Support) in our Support Services team, you will be primarily responsible for following configuration work plans to configure solution functionality and components in production and non-production environments. You will gather requirements and determine scope of work to estimate delivery effort and delivery timeframes and apply change management processes throughout service request life cycle. In this role you will troubleshoot and validate configurations to ensure successful implementation in client domains and communicate effectively to clients and internal stakeholders. Change Implementation Analysts evaluate the impact of changes within the client environments and, with support, make recommendations in accordance with Cerner standards. You will also identify potential integration points and cross-solution builds. What we’ll offer A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed

Join the Internal Audit team covering JP Morgan's Investment and Corporate Banking (ICB) business, one of the largest wholesale banking client franchise in the world, which serves corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. As an Internal Auditor Associate in in the EMEA Banking Audit team you will provide audit coverage of Investment & Corporate Banking (ICB) preferably with an audit, assurance or controls background at a bank or financial institution. This role will provide you an opportunity to participate in audits in the business and operations activities within the ICB line of business. In addition, from time to time you may be asked to facilitate audits within other lines of businesses. As an Associate Auditor, youwill be responsible for control identification, audit testing, control evaluation, and follow-up and verification of issue closure related to the systems and applications used by the ICB business, in accordance with department and professional standards. You must be a mature professional and possess auditing skills, be a strong team player and good multi-tasker and able to work under pressure in a dynamic business environment.Job responsibilities Participates in all aspects of audit activities including audit planning, audit testing, control evaluation, issue drafting, and follow up and verification of issue closure, in close partnership with and support of other auditors. Works closely with regional/global ICB audit colleagues in the early identification of emerging control issues and reporting them timely to Audit management and business stakeholders Is accountable for meeting deliverables and adhering to department standards Stays up-to-date with evolving industry changes and market events impacting Investment & Corporate Banking Develops recommendations to strengthen internal controls and improve operational efficiencyRequired qualifications, skills and capabilities Relevant experience in internal/external auditing, or consulting Bachelor's degree or equivalent applicable work experience Professional certification, such as CA or CIA is required but may be obtained in the first year Experience in organizing and analysing data sets in Excel or other tools Highly detail oriented, with excellent research, problem-solving, and analytical skills Ability to identify, document, and articulate the key messages resulting from analysis efforts Ability to work with and present to colleagues and stakeholders at different levels in the organization, including senior management Self-motivated, organized, and able to prioritize goals to meet objectives, work under pressure, and multi-task in a dynamic environment Excellent interpersonal and communication skills; strong decision making and creative thinking skills High level of professionalism and delivery focusedRequired qualifications, skills and capabilities Investment & Corporate Banking experience About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/02/2024 10:23 PM

Seeking a seasoned Quantitative Analyst/Developer to enhance our team, developing advanced mathematical models for our Prime business.Job Summary:As a Vice President in Quantitative Research - Prime Financing, you will be part of an expert quantitative modeling group in J.P. Morgan. You will partner with traders, marketers, and risk managers across all products and regions, contributing to sales and client interaction, product innovation, valuation and risk management, inventory and portfolio optimization, electronic trading and market making, and appropriate financial risk controls.Job responsibilities:- Work with senior stakeholders in the Prime Finance businesses, as well as technology and risk teams, to promote the implementation of sophisticated tools/analytics and advance their risk/pricing workflow.- Devote special attention towards building robust data pipelines.- Develop new innovative models, as well as enhancing existing ones.- Implement and enhance existing data pipelines required by our various models / workflows.- Develop mathematical/statistical models for Prime desks to enhance business revenue and profitability for stock borrow-loan, cash and synthetic financing books.- Devise solutions for systematic book management, improving the overall stability of our collateral and its respective uses.- Improve the risk & pricing workflow of our Synthetics desk through the development of innovative tools.- Deliver quantitative analytics to the desks that promote decision making.- Maintain adequate control functionality.Required qualifications, capabilities, and skills: Advanced degree (Masters, PhD, or equivalent) in Math, Sciences, Engineering or Computer Science; Software design and development skills, particularly in Python or C++; Experience with complex / real-time data pipes; Significant work experience in a related field; Analytical, quantitative and problem-solving skills; Excellent communication and presentation skills, in particular to senior stakeholders; Financial knowledge of Delta 1 and Equity Derivatives products; Understanding of statistics and financial mathematics.Beyond that, we're interested in the things that make you unique: personal qualities, outside interests and achievements beyond academia and profession that demonstrate the kind of person you are and the differences you could bring to the team.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/04/2024 10:22 PM

JPMAM Global RFP Group Department Description: The Global RFP Group is responsible for creating the documents which articulate J.P. Morgan Asset Management's (JPMAM) unique value proposition and brand commitments to clients around the world. This team works closely with our Product Investment Specialist and Client Advisor partners to create, curate and maintain Requests for Proposal (RFPs), Requests for Information (RFIs) and Due Diligence Questionnaires (DDQs). The Global RFP Group plays a key role in both the acquisition of new business and the retention of valuable existing clients, through the completion of RFPs, RFIs, DDQs and other written client materials. Role Description: An opportunity has arisen for an RFP Team Leader/management position based in London, as part of the wider JPMAM Global RFP Group. This role has a specialist product focus, and offers the opportunity to learn about JPMAM's extensive range of investment products. The role will be focused on our Multi-Asset Solutions strategies. This role involves completing RFPs/DDQs as an individual contributor, as well as overseeing and reviewing the RFP/DDQ work and otherwise supervising other individuals on the local team. This role also involves helping coordinate new technological applications the firm is developing including digitization and AI approaches to creating content repositories and efficiencies in the workflow process of responding to RFPs/DDQs.This role requires a highly motivated team leader who can juggle multiple tasks while accomplishing broader strategic initiatives as well as people and stake holder management. Role and Responsibilities: Work in close collaboration with and provide supervision and continuous review of other members of the team to help deliver high quality content and solutions to be used in RFPs and DDQs, creating accurate, compelling and client-focused responses. Maintenance and organisation of investment process language within our content library, IRL. Overall responsibility for production and internal distribution of draft and final version RFPs for self as well as other members of the team. Development of strong, effective, two-way working relationships and collaboration with key stakeholders, including sales teams and Investment Specialists and other senior members of the firm. Stay up to date with regulatory requirements as these come into force in EMEA and globally. Interact with key stakeholder groups who will help in providing data and answering questions more thoroughly (e.g., Sales teams, Investments Specialists, Client Account Management, Compliance, Legal, Risk, Finance, Trading and other departments) Rigorous adherence to approved review, compliance and record-keeping procedures Essential experience / knowledge / competencies: Solid grounding in financial markets. Excellent writing skills in English, and strong numeracy People management while simultaneously completing own individual RFP/DDQ projects Strong communication skills, both verbal and written, and ability to work interactively and inclusively with colleagues at all levels and across teams Outstanding accuracy and attention to detail Ability to work under pressure, and with flexibility, to meet tight deadlines Organisation, prioritisation and multi-tasking skills Microsoft Word, PowerPoint, Excel and Outlook skills (intermediate/advanced) Prior RFP writing experience in the asset management industry a distinct advantage Self-motivated, curious, and pro-active. Able to multi-task independently within a fast-paced team environmentKnowledge of JPMAM's investment products, and the organisation of our business, would be a distinct advantage. The Investment Management Certificate (IMC) qualification, or equivalent, would also be helpful but is not essential.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/08/2024 10:24 PM

Are you enthusiastic about loans and are motivated by tight deadlines? Join our Lending Services team and utilise your skills! As a Loan Transaction Coordination Vice President within the Wholesale Lending Services team, you will be involved in the coordination of complex syndicated and bilateral loans for the Corporate & Investment Banking, Corporate and Commercial Banking, and Trade Finance sectors. You will work closely with the JPM origination businesses, reviewing all necessary information for operational feasibility and optimal execution. You will also collaborate with various internal and external parties, including Debt Capital Markets (DCM), Credit Risk, Loan and Agency Services, Legal, as well as JPM Borrowers and Lender Clients. Additionally, you will interact with international counterparts on cross-border transactions, originating out of EMEA.We operate in a control-focused environment ensuring that new loan agreements and amendments are viable from an operational standpoint and in line with JPM's preferred language, recorded accurately, and any exceptions are managed accordingly.Job responsibilities Acts as senior single point of contact within Wholesale Lending to proactively manage and maintain a portfolio of complex structured leveraged and high grade loan transactions for the Investment and Commercial Banks Supports multiple lines of business including CIB North America Debt Capital Markets and CB CCBSI and MMBSI in coordinating the execution and closing of complex structured loan transactions, including, but not limited to, new deals, refinancing, amendments, cross-border transactions, acquisition financings, and cashless roll repricing Provides ownership and completes operational oversight on syndicated loan transaction closing mechanics to ensure all closing requirements such as closing documentation, regulatory requirements (KYC, FinCEN) and conditions precedent are met prior to deal execution Reviews and comments on funds flows and legal loan documentation for operational feasibility (funding mechanics, booking locations, regional and currency policies), optimal execution mechanics, regulatory requirements and mitigation of operational risk Liaises and coordinates pre-closing requirements with internal and external clients (i.e. Debt Capital Markets, Syndicate, Credit Risk, Loan and Agency Services, Product Control, Legal, Trade Settlements, ClearPar, Borrowers, Arrangers, and Lenders); schedule internal conference calls to ensure pre-closing requirements have been met and resolve / escalate any outstanding issues Executes best practices and control, risk mitigation and escalation point of contact Leads and acts as SME in projects and provide valuable input with various working groups created to enhance performance and efficiencyRequired qualifications, capabilities, and skills Syndicated Loan operational and coordination experience Extensive knowledge of the loan product / Syndicated Loan business, including an understanding of a credit agreement, loan funding mechanics, complex deal structure, ticking fees, funds flows, etc Ability to multi-task and drive execution and activities of supporting teams through the practice of strong leadership, time management, and organizational skills in a demanding, high energy, and fast paced environment Proven ability to communicate and highlight detailed closing requirements to senior management and business partners with a keen attention to detail, strong oral and written communication skills, and strong analytical capability Proven ability to review / comment / negotiate operational and regulatory terms within legal loan documentation (e.g., Credit Agreements, Term Sheets, Amendments, A&R Credit Agreements, Waivers, and Fee Letters) Ability to operate in a challenging and rapidly changing environment with a desire to accept new assignments and the ability to learn new principles and dynamic systems quickly Critical decision-making abilities including the ability to identify, escalate, and propose solutions to problems; motivated, pro-active individual who works well under pressureAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/10/2024 10:24 PM

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.Customer Service Engineer - Imaging Equipment - Field based (Leeds/ York & surrounding areas)Competitive base salary + company car + bonus + overtime (£42,000 OTE - Year 1)Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period.What are my responsibilities?Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times Identify any opportunities to improve efficiency and effectiveness of team processes. Complete personal administration and company mandatory training in a timely and accurate manner When applicable provide out of hours technical service support and complete individual mandatory weekend working provision Attend product training courses in Europe and USA in order to build competence in providing technical assistance and support to customers Work as part of a multidisciplinary team within customer services to ensure our company values are achieved What do I need to qualify for this job?HNC/HND in an Electronics, Engineering, or fieldIdeally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skillsYour customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levelsYou must hold a full UK driving licenseAdditional Information:Area covered is largely but not exclusively M62 corridor, Leeds, York and surrounding areasA flexible approach to travelEssential training will be required in our European and USA training centres.Candidates can expect to spend on average 4 hours travelling each dayA mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the processBeing part of our team:Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services.Our Benefits:Generous pension contributionCompany vehicle26 days holiday + bank holidaysBonus and share schemeAccess to our flexible benefits from private medical insurance to financial guidanceCorporate Social Responsibility opportunities including 2 paid volunteering days per yearSupport from our 24/7 employee assistance programmeAccess to career development via apprenticeship levy to achieve external qualificationsSalary: . Date posted: 04/11/2024 08:28 PM

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. We're looking for a and engineer to install, troubleshoot, repair and maintain a range of medical diagnostic equipment and address customer support issues promptly and professionally. This is a field-based role with significant requirement to work at customer sites, mainly in Northern Ireland but sometimes in other areas of Ireland.Sound interesting? Then come and join our global team as Customer Service EngineerYour tasks and responsibilities:• Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. When applicable, provide out of hours technical service support and complete individual mandatory weekend working provision. Attend product training courses (in Ireland and abroad) and work toward completion of Siemens Professional Certificate in order to build competence in providing technical assistance and support to customers. Identify any opportunities to improve efficiency and effectiveness of team processes. Maintain good communications and team working with all Managers and Colleagues. Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met. Understand and comply with Siemens work instructions, quality policy and codes of conduct policies and regulatory requirements at all times. Ensure material parts are processed in accordance with policy. Complete personal administration in a timely and accurate manner. Maintain all test equipment, tools and company property in good and working order. Your qualifications and experience: 3rd level qualification at or equivalent to NFQ level 7 (FHEQ Level 6) in an Electronics or Electrical discipline. Applicants with an NFQ Level 6 (FHEQ Level 5) qualification with relevant experience will also be considered. Ideally previous field service experience with fault finding on electronic equipment, IT, Microsoft Office and Networking Infrastructure skills. Your customer facing skills Full driving license, valid for driving in Republic of Ireland and Northern Ireland. Additional Information: A flexible approach to travel, providing out of hours technical support and working planned weekend and evening work is required. Attendance of training courses and technical seminars in Ireland and abroad will also be required. Candidates can expect to spend circa 4 hours travelling each day. Benefits:• 26 days holiday with the option to buy or sell an additional 5• Up to 10% employer pension contribution• Share and bonus scheme• Access to our flexible benefits from private medical insurance to dental cover• Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme.Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture:We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.Salary: . Date posted: 04/12/2024 01:52 PM

Do you have good customer service skills? Come and join our client's Green Doctor team.Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Come and join our client's Green Doctor team.Home Energy Advisor (Green Doctor) Reference: GD0424 Location: Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits and outreach) Contract: Fixed Term Contract – March 2025 (with possibility to extend further) Salary:  £25,000 Hours: 37.5 hours per weekSummary of role: The charity's Green Doctors deliver home visits and telephone consultations across Slough, Maidenhead & Windsor & the surrounding areas.  Consultations are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. The organisation aims to reduce their client's energy bills and save them money in a variety of ways including providing a bill switching service.You will be a practical, people-person with a passion for helping vulnerable people. You must have either knowledge or experience in energy efficiency to provide tailored energy saving advice, and the ability to adapt your approach to suit client's varying needs.You must be comfortable with lone working and in managing your own workload. A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered. (20 paid study hours).A full clean driving licence is required.In return the organisation offers you:A competitive salaryGenerous holiday entitlement of 25 days per annum plus public holidaysHealth Cash Plan and 24-hour online access to a GPPERKS scheme – such as discounted gym membership and shopping discountsEmployee Assistance Programme - including mental health helpline and face to face counsellingSalary sacrifice schemes including cycle to work and pension contributionsFamily friendly policies to support work/life balance with time off in lieu for out of hours activitiesBusiness travel expensesThe EmployerThe charity works with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working.The organisation is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing communities and creating real and lasting, positive change.Closing date for applications: 12th May 2024     Interview date: TBC     Interested?To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions.Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).The charity is an equal opportunities employer and welcomes applications from all members of the community.No agencies please.

About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. The firm has more than 1,500 employees located in 40+ offices around the world. The Role As an IT Analyst based in London, you will play a vital role in delivering high-quality IT services to support the efficient functioning of our organization. You will be part of a dedicated team of engineers responsible for providing service desk assistance, as well as managing IT endpoint configurations, deployments, and providing essential feedback for process improvement. Your role will involve collaborating with colleagues across the IT department to ensure seamless delivery of end user experience. Additionally, you will be responsible for maintaining accurate IT inventory records and contributing to endpoint refresh programs. Your technical expertise, commitment to customer service, and problem-solving skills will be essential to your success in this role. Key Responsibilities Provide exceptional customer service by ensuring all staff have access to the necessary IT services to fulfil their responsibilities. Collaborate with the engineering team to configure and deploy IT endpoints while offering suggestions for process enhancement. Contribute to endpoint refresh programs, including resource planning and execution of the plan. Work closely with various members of the IT team to ensure efficient delivery of all-endpoint services to users. Maintain accurate records of IT inventory and stock, facilitating effective asset management. Take ownership of the responsible use, repurposing, and disposal of IT assets, including associated asset records. Monitor infrastructure and services using available tools, optimizing performance to achieve maximum system and service uptime. Understand and prioritize customer requirements, escalate, and resolve service requests and incidents effectively. Configure user accounts, permissions, and passwords as needed. Schedule and conduct employee inductions and training sessions. Qualifications and Experience Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Technical Skills: Proficient in IT endpoint configurations, deployments, and troubleshooting. Familiarity with various IT tools and monitoring systems. Customer Focus: Demonstrated commitment to delivering excellent customer service and resolving technical issues promptly. Communication: Strong verbal and written communication skills, with the ability to convey technical information to non-technical staff. Team Player: Capable of collaborating effectively with cross-functional teams to achieve common goals. Organisational Skills: Detail-oriented with the ability to maintain accurate records and manage IT inventory efficiently. Problem Solving: Strong analytical and problem-solving skills, capable of identifying and resolving technical issues. Adaptability: Able to work in a fast-paced environment, adapting to changing priorities and technologies. Experience: Prior experience in a similar IT support or analyst role is desirable. Certifications: Relevant industry certifications, such as CompTIA A+, CompTIA Network+, or ITIL, are advantageous. Benefits Competitive salary (dependent on experience) 28 days holiday Discretionary bonus Annual salary review Pension (company contribution: 5% of annual salary) Extensive investment in personal development & learning Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Group Income protection Life assurance Cycle to work schemes Season ticket loans Regular social, cultural and charitable activities

Customer Service Engineer MR/MI - Scotland - Field basedCompetitive base salary + company car + bonus + overtime (£42,000 OTE - Year 1)Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period.What are my responsibilities?Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times Identify any opportunities to improve efficiency and effectiveness of team processes. Complete personal administration and company mandatory training in a timely and accurate manner When applicable provide out of hours technical service support and complete individual mandatory weekend working provision Work as part of a multidisciplinary team within customer services to ensure our company values are achievedWhat do I need to qualify for this job?HNC/HND in an Electronics or Engineering related fieldIdeally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skillsYour customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levelsYou must hold a full UK driving licenseAdditional Information:Area covered is largely but not exclusively ScotlandA flexible approach to travelEssential training will be required in our European and USA training centres.Candidates can expect to spend on average 4 hours travelling each dayA mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the processBeing part of our team:Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services.Our Benefits:Generous pension contributionCompany vehicle26 days holiday + bank holidaysBonus and share schemeAccess to our flexible benefits from private medical insurance to financial guidanceCorporate Social Responsibility opportunities including 2 paid volunteering days per yearSupport from our 24/7 employee assistance programmeAccess to career development via apprenticeship levy to achieve external qualificationsWho we are:We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.How we work:When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.As an equal opportunity employer, we welcome applications from individuals with disabilities.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.To all recruitment agencies:Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.Salary: . Date posted: 04/17/2024 08:27 PM

Ready for a new challenge in Fund Servicing? As an Associate for our Highbridge Capital Management Treasury and Operations group you will a key member of the group, this person will work closely with our investment team and partner with other groups within Highbridge including fund controllers, risk management and technology. Highbridge Capital Management, LLC, is a global alternative asset management firm founded in 1992. Since its inception, the company has developed a diversified investment platform that includes hedge funds, traditional investment management products, and committed, closed-end vehicles with longer-term holding periods. Highbridge is a differentiated, credit and volatility focused franchise with the flexibility to invest opportunistically across the capital structure and liquidity spectrum. The Firm currently manages $4 billion+ of capital and seeks to generate attractive risk-adjusted returns for some of the world's most prominent institutional investors, public and corporate pension funds, sovereign wealth funds, endowments, foundations and family offices. The firm is based in New York with an office in London.Job responsibilities Reviews and monitors daily cash and position reconciliations Creates and maintenance of security set ups spanning all asset classes and engaging trading desk and risk management teams providing oversight to ensure data propagates downstream to all applications for reporting and investment screening Works hand-in-hand with traders, portfolio managers and research analysts to manage the execution of complex corporate actions (refinancings, exchanges, acquisitions, etc) among our portfolio companies, arranging third-party documentation required, communicating with our counterparties to ensure timely settlement and engage Controllers internally on p&l recognition of such events Works with investment team to support the proxy process for all asset classes Supports the daily trade capture and P&L validation process Liaises between counterparties and trading desk to secure stock borrows intraday as risk hedges and negotiate rates to minimize P&l drag Monitors of various counterparties, prepares reporting and borrowing base oversight / Trade settlements - liaises with prime brokers and counterparties to arrange settlement of executed trades / Cash and Collateral Management including FX exposure monitoring Required qualifications, capabilities, and skills Extensive experience with a hedge fund, financial institution or administrator Buy side experience, preferably within a multi-strategy or credit fund Strong verbal and written communication skills: will need to demonstrate a strong ability to communicate with internal team members and third parties including counterparties. High intellectual aptitude; ability to develop a deep understanding of complex investment products Strong organizational skills with the ability to set, organize and meet priorities Entrepreneurial, energetic and dedicated personality, able to work effectively within a high-performance, global team Highly motivated self-starter with an appetite for knowledgeAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/18/2024 10:29 PM

Vacancy type Current vacancies Profession Finance Location Manchester Description Permanent, Full Time About the role We are seeking to appoint an Assistant Company Secretary to support the Group Finance Director providing support on all company secretarial matters for the company and all subsidiaries. This is a group role working in the Central Accounts and Secretariat team based in our Manchester City Centre office. Your key responsibilities will include: Provide proactive, end-to-end company secretarial services to all BDP companies. Working alongside the business providing corporate governance advice on all matters, including projects and navigating the new Governance Framework. Provide a professional and proactive service in the support of Group Board and individual. company boards. This includes agenda’s, packs, minutes of meetings and statutory compliance. Work with the international teams to provide a professional and proactive service in the support of international subsidiary boards and work with external advisors as required. Draft resolutions, regulatory returns and lodge required forms and compliance statements with Companies House as needed. Maintain statutory books, including registers of members, conflicts, directors and secretaries. Work with finance team to file annual accounts and regulatory returns. Monitor changes in relevant legislation and regulatory environment. Oversee maintenance and protection of trademarks, liaising with external trademark/patent agents. Overseeing UK and local professional indemnity and general insurance. Member of GDPR compliance team, involving monitoring compliance and answering queries. Coordination and maintenance of company benefits with line management of secretarial assistant. Support delivery of best practice, improvements, and innovation across the company secretarial function. Other special or ad hoc projects. About you Skills / experience / qualifications required: A professional with excellent communication, administrative, organisational and IT skills, along with the ability to prioritise and demonstrate initiative while working proactively with a high degree of professionalism. ICSA/CGI Part Qualified or Qualified. Knowledge of governance best practice, relevant issues, statutory requirements, and regulations in the industry. Experience in managing subsidiary companies. Experience in the engagement with Non-Executive Directors and Board\Committee chairs. Experience building effective customer relationships which creates customer advocacy. Excellent communication skills both written and verbal. Previous experience in a similar role. About us BDP is a continuous collective of architects, engineers, designers, and urbanists. We design at every scale from city masterplans, neighbourhoods, parks, streets and buildings to specialist, bespoke light, and acoustic installations. We are placemakers who work at every stage of the design process from visioning to briefing to design, delivery, and operation. We respond to the demands of our dynamic and ever-changing planet with cross-discipline design thinking that spans all of life’s activities, protects the environment and enhances social value. Harnessing our collective ethos, the spirit of BDP is about making places for people. Our structure and governance as a global network of federated city studios creates design hubs that are connected to the cities, regions, and communities they serve.As part of the Nippon Koei Group, we fuse our passion for architecture and engineering with user- centred design and large-scale infrastructure projects to deliver world-class solutions for better, more prosperous places. BDP offers BDP offers a competitive remuneration and benefits package; combined with a positive working environment and a healthy attitude to work-life balance. BDP's attractive remuneration package includes: Flexible Pension Allowance Private Medical Insurance All Employee Profit Share Employee Assistance Programme Income Protection/Prolonged Disability Insurance Buying Additional Holidays (winter and summer windows) on top of a basic 26 days plus Public Holidays. Contribution towards Professional Subscriptions BUPA Health Screening Critical Illness Insurance Give as You Earn SMART Drive and Cycle Season Ticket Loans Retail Discounts We have a Social Life committee which organises a wide range of social, sporting, and charitable activities and a communication committee for improvement and development ideas. These events include and are not excluded to; themed month end socials, hiking club, weekly complimentary yoga, wellbeing webinars and toolbox talks. Our studio location by the waterside at Piccadilly Basin is near the vibrant northern quarter and close to Piccadilly station and central Manchester transport links. Find out more about our Manchester studio here: https://www.bdp.com/en/locations/uk/manchester/ To keep up to date with BDP, follow us on LinkedIn and Twitter To apply To apply for the role please click on the ‘Apply’ button below the vacancy. You will then need to complete the online application form and attach an up-to-date CV with a cover letter (

The BES Group are the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Our team of experts cover an extensive range of engineering services. We’ve gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed, which means we have the flexibility and support to move quickly and grow faster than any other company in our industry. We’re innovative and forward thinking and have the awards to prove it, but most of all we’re focused on helping make sure our customers leave nothing to chance Our head office is based in central Manchester and is the home to many of our central functions. Due to continued business growth, we are delighted to be recruiting for a HR Administrator to provide administrative support across the whole HR function. As the HR Administrator, you will provide comprehensive HR administration support to the Group across all aspects of HR. You will work closely with HR Advisors and Business Partners to ensure a high quality HR Service is delivered to the business. What are we looking for? We’ve really set the benchmark high with our people and our brilliant HR Team are no exception. We’re looking for even more of the most highly skilled individuals to complete our world class team. To be considered for this role, you will offer some experience within a HR or People function, in a fast-paced environment. You will be extremely organised with the ability to cope with a high volume, varied workload whilst consistently maintaining complete accuracy. You will need to demonstrate professionalism in your approach, both in terms of your communication style (written and verbal) and your ability to maintain confidentiality. You’ll be comfortable prioritising and planning your own workload. We work with several systems so you need to be IT savvy and comfortable working with information and data in different formats. And you won’t be afraid to get stuck in. Your role will be varied and provides an outstanding opportunity to join a highly successful Private Equity backed company with big plans ahead. Our HR team play a key part in ensuring our amazing teams are supported with expert HR support as our thriving business grows. What will I be doing? No two days are the same at BES Group and there are always lots of exciting projects to get involved with. As a HR Administrator your key responsibilities will include: Responding to and resolving email and telephone queries from employees and leaders Producing accurate letters, documents and reports on a regular and ad-hoc basis Managing and updating the HR Information System to ensure employee records are accurate and kept up-to-date Creating regular and bespoke data reports and analytics as required Administering company benefit schemes including childcare vouchers and season ticket loans Adherence to, and constant review, of procedures and processes to ensure consistency and quality of information Presenting HR inductions to new starters Providing general administrative support to the HR team What makes BES Group a great place to work? Our people and our customers come before everything else. Knowing we always do the best job we can with absolutely no compromise means everything to us. Our business model is unique, with multiple companies and private equity backing - the exposure you will get is unparalleled. The HR team love what they do, they really make a difference and that gets noticed every single day. If you work for us, you will get the below and, so much more: A competitive salary starting from £25,000 - £28,000 (negotiable, depending on experience) Discretionary annual company bonus and annual salary review A flexible working approach, the role will be based in Manchester city centre with some home based working available (you must have suitable Wi-Fi, and provide your own office set up for days spent working from home) Development opportunities across the business 25 days leave per year plus bank holidays (and an extra day off on your birthday to celebrate you!) Shiny new Surface Pro Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts The support of a superb employee assistance programme Up to 10% pension What experience do I need? You will offer previous experience of providing administrative support within a professional HR environment and be adept at prioritising, planning and delivering your own workload. We are open to different experience levels and backgrounds but to work for us you will also have the right attitude, aptitude and appetite for what we do; Keeping Britain Safe. You’ll also offer: Previous administration experience within a HR or People function Expert attention to detail and ability to maintain accuracy across a high volume and variety of queries Experience of using a variety of systems and databases, with proficient IT skills (including MS applications) Professionalism and highly effective written and verbal communication skills Strong organisation skills with the ability to work to tight deadlines and prioritise workloads Approachability and exceptional interpersonal skills, enabling you to form effective working relationships with people at all levels Understanding and awareness of employment laws and legislation Self-motivated and proactive approach, with the ability to work both independently and as part of a team Integrity is a must, as you’ll be working with sensitive and confidential information Offer flexibility and willingness to travel to a variety of business sites on occasion, including our Training Centre in Warrington for our monthly induction day Process improvement and problem solving skills Reliability is essential; there’s something about being dependable that we think matters Ideally, you will also: Hold a CIPD qualification (desirable) To apply for this role, simply click “Apply”. We ask for some basic contact information and a CV or your LinkedIn profile, it’s that easy! Please keep in mind, successful candidates will be required to complete the relevant background checks as part of the recruitment process. We want to inspire everyone to see how important safety is and we expect the same from our people. And if you’re on the same page as us about that and you’ve got the right skills, experience and attitude, you’ll fit right in. Simple. We’re all about diversity and inclusion and that means we want our people to be themselves. We’re delighted to be an equal opportunities employer and that will never change! BES Group, Your Safety, Our Focus

Contact Centre Administrator – BAND 3 (full and part time hours available) We are currently looking for Community Clerical Officers to assist in continuing to expand our already successful Single Point of Access Service based at Kingsgate House in Stockport. We require able multitaskers to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a great communicator, takes pride completing a task to a high standard and is able to work flexibly to cover the needs of the service Services Services are covered from 08:00 – 18:00 over 7 days working on a rotational basis Shift start times 8:00, 9:00 & 10:00 - all worked on a rotational basis Flexible working available Agile working options available, once training completed Providing contact centre telephone and administration support for all Community Services Experience of a busy office environment and handling a high volume of telephone calls is essential. You must also be computer literate. Ability to work as team and be a good communicator We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. Our mission is to make a difference every day. Our values are that we care, we respect, and we listen We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you. We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service. The salary for the role is only one part of the excellent package of benefits we offer to you: Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance – for loans, savings, budget planning and tips on managing debt Stockport Credit Union– for local financial advice Main Responsibilities Being the first point of contact for patients Booking appointments for our patients accessing the Community Adult Services Contacting patients– showing great telephone etiquette and customer care Build rapport with patients and peers Prioritising tasks – showing organisation and flexibility Quickly and efficiently manage incoming and outgoing calls and emails Input confidential information onto various I.T. systems Be familiar with a full range of clerical tasks and be able to undertake specific duties. Completing various administration tasks to a high standard on daily basis Ensuring appointment capacity is maximised The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

This is a great opportunity to join a successful, high performing Team, in an ambitious Council that is always striving to move forward. Our Digital Services Team is changing in the way we deliver our service and are reflecting the new ways of working with the use of Digital, Data, and Technology. We are looking for a motivated and creative Network Engineer that wants to make a difference and can provide support to the team through a period of development and change, with an ultimate aim of operating slick and efficient processes, and projects whilst providing the best service to our customers, residents, and businesses. The Network Engineer will report to the Network Lead within Digital Services and is responsible for supporting day to day operational service delivery infrastructure Network that will assist in the Council becoming and staying a high performing organisation. Permanent, Full Time (36 hours) contract £39,951 - £42,840 pa With exciting times ahead, we are reshaping the Digital Services Team and have created roles, to add value, and to provide the best service to our citizens. The post offers a fantastic opportunity to influences the organisation, customers, suppliers, partners, and peers on the contribution of own specialism, perform an extensive range and variety of complex technical and/or professional work activities and advise on the available standards, methods, tools, and applications. If you want to make a difference to residents and businesses, as well as the organisation in Enfield, we would like to hear from you. The successful applicant will be expected to: Have a good understanding and working knowledge of core routing and switching at CCNA level (minimum) Support the relationship between the business and ICT in a transparent way Liaise with all business departments & develop relationships, to support delivery council business outcomes are reflected in ICT’s objectives Work with Service Managers and Functional Leads to ensure delivery of all services Support of operational Network Service Delivery across ICT and the rest of the organisation to ensure Enfield Council needs are met. Support of VPN configuration, management, and troubleshooting Support of multi-site networks with complex configurations Support for network infrastructure including LAN/WAN components such as switches, routers, Wi-Fi, and firewalls. Support of Cisco, FortiGate network device configurations, and patching to ensure continued and smooth operation of production services. Produce Network diagrams, HLD, LLD and formal work instructions for the team. Have working experience on Cloud platforms preferably Azure. Be a strong team player who also can work under pressure, independently and proactively. We are passionate about placing our customer at the heart of everything we do, and our residents deserve exceptional customer experience from the Council. We would like you to hold that principle, be bold and enthusiastic. You will be someone who has a good understanding of change in a complex organisation and has excellent communication skills. This is a hybrid role - we would require you to work at our Enfield Civic Centre 2-3 days a week. There may be occasions where you will need to work on a weekend or evenings due to emergency work or out of hours work requirements. You will need to have a clean car driving licence. For an informal discussion please contact Olu Dosumu, Network Manager on 0208 132 0391. If you have any difficulties accessing this information, please contact Claire Turner, Senior Recruitment Advisor on 0208 132 1024 or [email protected] We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available to download at the bottom of the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your supporting statement. We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working. Why it's great to work for Enfield Council: An excellent pension through the Local Government Pension Scheme (LGPS). Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. A blend of remote and office based working for most roles. Interest free season ticket loan repayable over three or ten months. Career development and learning experiences from a range of training courses and learning methods. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. Health and leisure discounts and tax-free bikes for work. 1 month paid sabbatical for Children’s Social Workers We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

Ref Number B01-03924 Professional Expertise IT and Digital Department Vice-President (Operations) (B01) Location London Working Pattern Full time Salary £33,259 - £38,466 Contract Type Fixed-term Working Type Hybrid (20% - 80% on site) Available For Secondment No Closing Date 05-Dec-2023 About us The Professional Services (PS) Hub brings together key customer facing and transactional services across different functions; HR, Finance, IT & Business Operations. The PS Hub is committed to delivering high quality & efficient services, with a real emphasis on customer experience. One Desk offers our customers a single point of contact for all PS Hub functions, responding to all enquiries via telephone, email and live chat. One Desk receives thousands of customer contacts on a daily basis, from UCL’s students, staff members, suppliers and other partners. The team push to deliver timely and excellent advice to our customers, as well as striving to continuously improve and develop our services About the role As a One Desk Advisor for IT, you will provide 1st line advisory support to customers across a broad range of queries and processes, including supporting with complex IT case management, producing correspondence and handling customer queries, ensuring the ticketing system is being used and updated in a timely and accurate manner. You'll interact with customers using various communication channels such as our ticketing system, telephone and live chat. Through doing this, you will build excellent operational working relationships with stakeholders and colleagues, ensuring everyone receives excellent customer service delivery within the published service standards. Where possible, and in line with agreed procedures, you'll provide first contact resolution, taking ownership of queries to point of resolution within relevant SLAs and UCL policy/process. Your responsibilities will involve the following: Take ownership of employee queries and see them through to resolution, with a keen focus on outstanding customer service, whilst following team ways of working. Clearly understand and work within service delivery boundaries and published Tier 2/internal escalation routes Collaborate and engage with the wider PS Hub community to provide a responsive, consistent, and forward-thinking service. Be seen as an expert in general and UCL specific and relevant policies, processes, technology, and systems. Develop effective, positive relationships with customers, departmental contacts, and PS colleagues to positively assist in meeting their business needs. Provide a flexible working approach, with the ability to support the wider PS Hub teams when required. Keep confidential records of customer interaction, transactions comments and complaints, using the tools provided. Contribute to updating and maintaining training materials when requested. This is a 12-months fixed-term contract role cover maternity leave until 2nd Jan 2025. In the event we get a high number of applications, we may close the advert early before the published closing date. As a minimum we will keep all adverts open for 2 weeks. Job Ref: B01-03924 Closing Date: 05-12-2023 - 23:59 (UK time) About you As an IT Support professional, you have experience working on an IT helpdesk providing 1st line support in a large and complex organisation. You're comfortable working within customer serviced focused practices and are able to communicate effectively and clearly in order to diagnose and resolve IT issues. You also consistently display the highest standard of customer service, with a particular focus on accuracy. Additionally, you're able to manage your workload through prioritisation, time management, and organisational skills. You will also be able to demonstrate the following: ITIL v3 foundation certificate or equivalent experience. Knowledge of ITIL processes and how they impact on the role of team, specifically incident management, problem management, and change management Experience of using CRM/ Ticketing systems such as Remedyforce, to manage customer respondence Experience managing own workload through effective prioritising, time management, organisational skills, and able to both motivate oneself and colleagues Commitment to maintain and keep up to date with changes in technology, legislation and procedures relating to the role. What we offer As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days’ annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more. Our commitment to Equality, Diversity and Inclusion As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Ref Number B01-03913 Professional Expertise IT and Digital Department Vice-President (Operations) (B01) Location London Working Pattern Full time Salary £33,259 - £38,466 Contract Type Permanent Working Type Hybrid (20% - 80% on site) Available For Secondment No Closing Date 30-Nov-2023 About us The Professional Services (PS) Hub brings together key customer facing and transactional services across different functions; HR, Finance, IT & Business Operations. The PS Hub is committed to delivering high quality & efficient services, with a real emphasis on customer experience. One Desk offers our customers a single point of contact for all PS Hub functions, responding to all enquiries via telephone, email and live chat. One Desk receives thousands of customer contacts on a daily basis, from UCL’s students, staff members, suppliers and other partners. The team push to deliver timely and excellent advice to our customers, as well as striving to continuously improve and develop our services About the role As a One Desk Advisor for IT, you will provide 1st line advisory support to customers across a broad range of queries and processes, including supporting with complex IT case management, producing correspondence and handling customer queries, ensuring the ticketing system is being used and updated in a timely and accurate manner. You'll interact with customers using various communication channels such as our ticketing system, telephone and live chat. Through doing this, you will build excellent operational working relationships with stakeholders and colleagues, ensuring everyone receives excellent customer service delivery within the published service standards. Where possible, and in line with agreed procedures, you'll provide first contact resolution, taking ownership of queries to point of resolution within relevant SLAs and UCL policy/process. Your responsibilities will involve the following: Take ownership of employee queries and see them through to resolution, with a keen focus on outstanding customer service, whilst following team ways of working. Clearly understand and work within service delivery boundaries and published Tier 2/internal escalation routes Collaborate and engage with the wider PS Hub community to provide a responsive, consistent, and forward-thinking service. Be seen as an expert in general and UCL specific and relevant policies, processes, technology, and systems. Develop effective, positive relationships with customers, departmental contacts, and PS colleagues to positively assist in meeting their business needs. Provide a flexible working approach, with the ability to support the wider PS Hub teams when required. Keep confidential records of customer interaction, transactions comments and complaints, using the tools provided. Contribute to updating and maintaining training materials when requested. In the event we get a high number of applications, we may close the advert early before the published closing date. As a minimum we will keep all adverts open for 2 weeks. Job Ref: B01-03913 Closing Date: 30-11-2023 -23:59 (UK time) About you As an IT Support professional, you have experience working on an IT helpdesk providing 1st line support in a large and complex organisation. You're comfortable working within customer serviced focused practices and are able to communicate effectively and clearly in order to diagnose and resolve IT issues. You also consistently display the highest standard of customer service, with a particular focus on accuracy. Additionally, you're able to manage your workload through prioritisation, time management, and organisational skills. You will also be able to demonstrate the following: ITIL v3 foundation certificate or equivalent experience. Knowledge of ITIL processes and how they impact on the role of team, specifically incident management, problem management, and change management Experience of using CRM/ Ticketing systems such as Remedyforce, to manage customer respondence Experience managing own workload through effective prioritising, time management, organisational skills, and able to both motivate oneself and colleagues Commitment to maintain and keep up to date with changes in technology, legislation and procedures relating to the role. What we offer As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days’ annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more. Our commitment to Equality, Diversity and Inclusion As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.