Overview of salaries statistics of the profession "Insurance Analyst in UK"

About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. The firm has more than 1,500 employees located in 40+ offices around the world. The Role As an IT Analyst based in London, you will play a vital role in delivering high-quality IT services to support the efficient functioning of our organization. You will be part of a dedicated team of engineers responsible for providing service desk assistance, as well as managing IT endpoint configurations, deployments, and providing essential feedback for process improvement. Your role will involve collaborating with colleagues across the IT department to ensure seamless delivery of end user experience. Additionally, you will be responsible for maintaining accurate IT inventory records and contributing to endpoint refresh programs. Your technical expertise, commitment to customer service, and problem-solving skills will be essential to your success in this role. Key Responsibilities Provide exceptional customer service by ensuring all staff have access to the necessary IT services to fulfil their responsibilities. Collaborate with the engineering team to configure and deploy IT endpoints while offering suggestions for process enhancement. Contribute to endpoint refresh programs, including resource planning and execution of the plan. Work closely with various members of the IT team to ensure efficient delivery of all-endpoint services to users. Maintain accurate records of IT inventory and stock, facilitating effective asset management. Take ownership of the responsible use, repurposing, and disposal of IT assets, including associated asset records. Monitor infrastructure and services using available tools, optimizing performance to achieve maximum system and service uptime. Understand and prioritize customer requirements, escalate, and resolve service requests and incidents effectively. Configure user accounts, permissions, and passwords as needed. Schedule and conduct employee inductions and training sessions. Qualifications and Experience Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Technical Skills: Proficient in IT endpoint configurations, deployments, and troubleshooting. Familiarity with various IT tools and monitoring systems. Customer Focus: Demonstrated commitment to delivering excellent customer service and resolving technical issues promptly. Communication: Strong verbal and written communication skills, with the ability to convey technical information to non-technical staff. Team Player: Capable of collaborating effectively with cross-functional teams to achieve common goals. Organisational Skills: Detail-oriented with the ability to maintain accurate records and manage IT inventory efficiently. Problem Solving: Strong analytical and problem-solving skills, capable of identifying and resolving technical issues. Adaptability: Able to work in a fast-paced environment, adapting to changing priorities and technologies. Experience: Prior experience in a similar IT support or analyst role is desirable. Certifications: Relevant industry certifications, such as CompTIA A+, CompTIA Network+, or ITIL, are advantageous. Benefits Competitive salary (dependent on experience) 28 days holiday Discretionary bonus Annual salary review Pension (company contribution: 5% of annual salary) Extensive investment in personal development & learning Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Group Income protection Life assurance Cycle to work schemes Season ticket loans Regular social, cultural and charitable activities

Shared Service Support in Records & Info Admin - ( 009771 ) Primary Location UK-ENG-London Job Secretarial and Administration Organisation 130020 - CORPORATE SERVICES OPERATIONS Job Posting 25-Oct-2023, 4:37:30 AM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. Job Description The Records and Information Administrator role is part of the Records and Information Administration (RIA) team, based in the Corporate Services Operations Division, within the Central Operations Directorate. You will be joining a friendly and supportive team keen to share their expertise and knowledge to train a new team member. The RIA team act as first-line contact for records management queries, resolving issues or referring on to other teams where needed. The majority of tasks and queries are to do with electronic records, however the role also deals with paper records and procedures. The jobholder will provide support to colleagues across the Bank, fulfilling the role of EDRM (Electronic Data Records Management) and RM (Records Management) system expert. Full training will be given. RIAs are responsible for the administration of documents and folders in the Bank’s Electronic Document and Records Management system and associated applications throughout the information lifecycle and support the business in ensuring that users comply with the Bank’s Records Management policies and procedures. The RIA Team works closely with various teams across the Bank including the Bank Records Management Team, business areas records management administrators, Technology Service Desk and support teams, the User Access Management (UAM) team and Recruitment support teams. Key areas of responsibility as a RIA Team member: Provide first-line customer support for records management queries via phone, email and the “My Service” online request tool, referring on where appropriate to Technology Support or the Bank Records Management Team. This includes: Assisting colleagues with problems using FileSite (the Bank’s records storage database) Provide guidance and advice to customers on best practice for storing and accessing records and complying with the Bank’s “Our Code” policy Creating, amending, reviewing and closing records management folders, and folder access rights Document administration including unlocking or checking in documents Responsible for the administration and review of folders and documents in the Bank’s Electronic Document Records Management system (ARM) Creating, updating and closing FileSite accounts for Bank colleagues Participate in the team’s daily rota, sharing responsibility with the rest of the team for the various ongoing activities and tasks including customer service and records management administration Records management governance and compliance including: Supervision and management of folders and documents throughout their lifecycle to ensure compliance with records management policies and legislation Govern the creation and maintenance of folders and document access ensuring correct security classifications Check and action Compliance and Integrity reports on all information stored Perform Data Protection Subject Access / Freedom of Information searches as required Role Requirements Minimum / Essential Criteria An interest in Records Management and an awareness of the importance of this for the Bank of England A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A commitment to service improvements with a customer focussed attitude Ability to prioritise and handle your own workload and work to tight deadlines to deliver a successful outcome Good written and verbal communication skills Able to work as part of the team and independently as required Accuracy and attention to detail Ability to learn quickly Solid understanding of Microsoft Office suite and the ability to learn a range of IT tools / applications software as part of the role Desirable Criteria Possesses a broad understanding of the Bank’s organisational structure, or an interest in quickly acquiring this knowledge Knowledge or experience of Records Management within an organisation Working to Service Level Agreements (SLAs) in a Service Request environment You should not be put off applying if you do not meet/ have all of these criteria – we would encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be helpful in role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application. Salary and Benefits Information This specific role offers a base salary of £25,700 per annum on a full-time basis. In addition, we also offer a comprehensive benefits package as detailed below: A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. (Note effective from April 2023 and for the Benefits year 2023/24) 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice The Application Process Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The closing date for applications is Friday 17 November 2023. The assessment process will comprise of two stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.

Our client, an insurance advisory services company, offer a wide-ranging team of specialist experts who deliver everything a business needs and more, such as – Underwriting & Claims Management, Compliance, Actuarial, HR, IT, Finance, Risk Management and Company Secretarial – all under one roof, providing clients with a truly complete solution. They are looking to recruit a Delegated Underwriting Analyst who will work alongside the Head of Delegated Underwriting in the review and oversight of delegated authority arrangements and assist in the delivery of the client’s portfolio of Delegated Underwriting Policy & Process and provide managed syndicates with assistance and guidance on Delegated Underwriting matters. Candidates will preferably have relevant experience in a delegated underwriting role and a good understanding of Lloyd’s requirements for delegated underwriting arrangements. Please contact me for further details.

Analyse and interpret financial data for business performanceSupport in the preparation of budgets and forecastsWork closely with non-financial departments to ensure accurate financial reportingPrepare monthly management reports and assist with year-end processesAssist in the development of new business strategiesParticipate in projects to enhance financial systems and proceduresCollaborate with the Accounting & Finance team to drive continuous improvementEnsure compliance with all financial regulations and standardsProfessional accounting certification (e.g. ACA,CCA or CIMA)Manufacturing sector backgroundERP systems experienceProficiency in financial reporting and forecasting Strong analytical skills and attention to detailExcellent communication and teamwork skillsThe ability to work independently and handle multiple tasksA proactive approach to problem solving

As the Marketing Manager - Financial Services you will:Implement comprehensive marketing strategies to increase company's market presenceWork across the marketing mix to deliver the marketing plan - driving customer retentionWork closely with the wider marketing team to deliver the marketing planManage a team member, as well as deputising for the Marketing Lead.The successful Marketing Manager - Financial Services should have:Degree in Marketing, Business or related fieldProven experience in a similar role within financial services or another regulated environmentStrong knowledge of marketing techniques and platformsExcellent leadership and team management skillsOutstanding communication and presentation skillsAbility to think creatively and innovativelyAdvanced analytical skills to forecast and identify trends and challenges.

IT BUSINESS ANALYST (JOB NUMBER: LON2068) Role Profile We are looking for a Business Analyst with a technical background to work in our IT department within BNP Paribas Real Estate. The role is situated within our Business Systems Team and will work directly with Developers, Project Managers, IT Business Analysts, and key business stakeholders to drive, co-ordinate and deliver system enhancements and large scale multi-functional and cross-platform projects. The role will report to the Head of Business Systems and work as a facilitator of system change between the business product/process owners and IT resources. Responsible for establishing and refining requirements, co-ordinating delivery of change and supporting the testing and release processes. This is a great opportunity to work directly with a market leading real estate firm that has many years of experience and long-lasting clients, whilst also enjoying working within a small IT delivery team. A core responsibility of this role is to understand, challenge, and improve the processes and systems available to our business line stakeholders – ensuring the user journey and system functionality meets the high expectations and provides a thorough and simple user journey. Necessary Skills/Experience Strong MS Office skills; Excel, Word, PowerPoint Creative and energetic approach to tackling challenges Excellent at utilising process mapping in analysis and using appropriate tools (i.e. Visio) Proficient at producing proof-of-concepts and wireframes for suggested solutions Ability to engage and communicate proactively and effectively at all levels of the business Highly skilled in writing technical and functional design documentation Skilled at creatively eliciting and interpreting requirements through various methods 5+ years-experience in a Business Analyst role writing requirements and specifications for a range of development and testing teams (onshore, offshore, software house, in-house, contractor, agile, waterfall) Desirable Skills/Experience Ability to use SQL to provide analysis on data within application databases Knowledge and experience of Dynamics 365 or similar ERP / CRM platforms Knowledge and experience of Property Management systems such as; MRI Horizon, Reapit or similar BPMN/UML type diagrammatic experience Experience within the real estate industry, specifically around residential sales and lettings and/or rural property management Experience of task and defect tracking tools such as Jira Travel Requirements & Remote Working The role will be predominantly based in our head office at 5 Aldermanbury Square, which is a 6-minute walk from Moorgate tube station. The Business Systems Team are working semi-remotely and this role would be required to be in the office at least 1-2 days-per working week. We are proud to offer award-winning benefits to support and reward our employees: Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index Primary Location : GB-ENG-London Job Type : Standard / Permanent Job : INFORMATION TECHNOLOGY Education Level : Not indicated Schedule : Full-time

Overview A quick overview We are looking for an IT Support and Infrastructure analyst to join our growing IT Team based in our London Office. You will be joining a team who are highly enthusiastic about providing our users with an excellent experience as well as supporting and monitoring the infrastructure of our users. responsibilities We expect you to Ensure that systems / services are provided at an optimum performance level that meet agreed SLA Maintain, update, and create documentation for IT support team and staff. Keep systems up to date through regular managed updates. Monitor networking equipment and servers. Provide support in person to staff within the office. Provide telephone and email support to staff working remotely. Identify opportunities for improvement and make recommendations to line management. Experience & REQUIREMENTS We are looking for Majority of MS365, Azure, JAMF, Windows10/11, Mac OS, Cisco, environment. Also support Linux, Development cloud environments like AWS, physical, hosted and cloud servers/services. Supporting R&D or developer’s users and environments (desirable). 1-2 years’ experience within networking technology (including DHCP, switches, routers, firewalls, NAT, wireless protocols, and TCP/IP and particularly Cisco, Palo Alto). Knowledge of network segmentation (VLANs, VRF) and routing. 5+ years of experience in general on-premises systems administration. 5+ years of experience supporting a Microsoft Azure (desirable) / Microsoft 365 environment (essential). Good general level of education. A-levels or equivalent, with GCSE grades A-C or equivalent in English Language and Mathematics. Desired: degree or equivalent; bachelor’s degree in computer science, information systems or related field preferred. Desired: CompTIA A+, CompTIA Net+ certification or any other related IT professional certification. Desired: knowledge and interest of bitcoin/blockchain. BENEFITS At nChain, two days will never be the same. We are cultivating a strong social culture and are focused on provided benefits for our people. Benefits at nChain 25 days of holidays + bank holidays. A pension match scheme of up to 5%. Private healthcare insurance, where dependents can be added. Cycle to work scheme Life assurance of 4 times the salary. Exciting office culture Flexible working Employee benefits and rewards platfom

Day rate: £220-£230 Inside IR35 Contract role in Guilford, Surrey About Our Client My client is a game studio with a passion to deliver high-end cinematic games, they are carving a unique and exciting path in the games industry. They are based in Guilford, Surrey. Job Description The successful Desktop Support Engineer - Gaming Industry will listen and help staff. In addition, they will be responsible of resolving tickets within the helpdesk system. The Successful Applicant The successful Desktop Support Engineer - Gaming Industry will have: Three years experience in a desktop support role; Experience of supporting Windows10/11; Troubleshooting & resolving common PC problems; Good communication skills. What's on Offer 25 Days Annual Leave; Private Medical Insurance; Life Assurance; Quarterly Profit related Bonus; Pension Scheme; Employee Assistance Programme; Income Protection; Enhanced Family Leave (maternity and paternity pay); Generous staff referral scheme; Discount Card for food and drink at our local pub.

IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire. SALARY: Dependent on Experience + Benefits BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year. LOCATION: Welwyn Garden City, Hertfordshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills. Working as an IT Support Engineer / First Line and Second Line Help Desk Analyst you will have experience in dealing with customers and have the ability to manage a wide range of technical problems in a logical manner, in what can be a challenging and demanding environment. Training will be provided where necessary. As an IT Support Engineer / First Line and Second Line Help Desk Analyst you will join a busy service desk with a company that is a respected, established and growing, that develops, sells, and supports its own Social Housing Software along with a number of other complimentary third party applications throughout the entire UK. Having been in business for more than 35 years, the organisation is committed to providing a first class service to customers through employee development and progression. Through their Enhanced Support Service, the organisation also offers a complete outsourced IT solution covering all aspects of system support and administration. This provides staff with a fantastic opportunity to gain knowledge in all aspects of IT and offers a great deal of variety in a support role. As a successful candidate you will gain experience in areas such as: Supporting a highly successful Integrated Housing Management Software Routers, Firewalls and Virtual Private Networks Windows and Linux Server Administration Virtualisation and Cloud Technologies CANDIDATE REQUIREMENTS As an IT Support Engineer / First Line and Second Line Help Desk Analyst you will have the following skills, attributes and technical experience: Essential Dynamic and energetic personality High level of computer literacy Excellent communication skills Ability to work under pressure Desirable MS-Windows Operating Systems Linux Operating Systems Understanding of networking and TCP/IP Exchange or other email systems Exposure to Financial/Accounting Systems HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P11290 Full-time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Welwyn Garden City, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

IT Service Request Fulfilment Analyst *** Experience of significant operational design of request fulfilment processes/maintaining a Request Item Catalogue is essential*** We are looking for a passionate Service Request Fulfilment Analyst to design and implement new catalog items as well as analysing our data to ensure that our processes are executed effectively and to drive service excellence for our business. About The Job What you’ll spend your time doing: While there is rarely a ‘typical’ day working within the Service Management team, here’s a snapshot of some of the key parts of the job: Work with Catalog Item owners and Service Transition to design and implement new catalog items Analyse performance data to measure the operational effectiveness of the processes and workflows Identify opportunities for process improvement and work with owners to implement improvements Maintenance of the IT Request Item Catalogue Establish and implement guidelines and design standards and drive compliance Provide regular MI (Management Information) and performance reporting to assist Service Management Ensure Customer Satisfaction is measured and implement improvements based on feedback Assist with and manage escalations through to resolution where required Provide evidence for JSOX and other controls within area of scope Work alongside our outsourced suppliers sharing information and promoting best practice Contribute to the maintenance of the policy and process documentation within area of scope Management of partner delivery against contractual obligation for area of scope You’re going to enjoy this job if you also… Have a passion for providing excellent quality and customer service along with a drive to continuously review and improve it Are happy working under pressure and can maintain focus in challenging circumstances Possess a keen eye for detail in order to capture, maintain and review key knowledge Love identifying trends and themes and shaping plans to address issues that are impacting the user community Have a passion for collaborating with numerous teams for the benefit of the end user and their IT experiences. What you’ll need: For this particular role there are some important qualifications and experience we need you to have. These include: Significant operational experience with the design of Request Fulfilment processes Experience of maintaining a Request Item Catalogue Experience of working with ITIL disciplines (ITIL v3 / v4) Good interpersonal skills, ability to communicate to technical and non-technical colleagues and the ability to communicate effectively at all levels A strong analytical capability and desire to problem solve and drive the right outcomes Proven experience of working with an IT outsourced 3rd party service provider including evidence of driving continuous improvement through that partner team. What you can expect from us: Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy or sell up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 10 x annualised base salary About Ms Amlin MS Amlin is part of a global top-10 insurance group, MS&AD. We’re made up of four distinct businesses covering global reinsurance, Lloyds franchise, local specialty insurer, and business services. This role sits within our Business Services division (MS ABS) which supports our entire organisation through legal, HR, facilities management, marketing, IT, risk management, compliance and finance. #LI-Hybrid #MSABS

Salary: Negotiable Location: London Job reference: 152434_1699029564 Desktop Support Analyst – 1st/2nd Line – Insurance Are you looking to progress your IT career and join a major insurer as a Desktop Support Analyst? Then Apply Below! Provide Level 1 & 2 IT Support to all Global staff seeking IT assistance either over the phone, in person or via a support ticket. Ownership of assigned issues and tasks. Proactively manage time and ticket queue and keep up to date oin any new applications Expereince: – Knowledge of Azure AD – Experience within Microsoft technologies including; O365, Powershell and MS Teams – Insurance OR Finacial Services Industry Experience – Advance written and communication skiils dealing with stakeholders Jamie Harrison [email protected] +44 (0) 207 481 8111

Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a huge transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services. We have an exciting opportunity for a Desktop Support Analyst to join us here at S&G, the IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the business remains at the forefront of using technology to enhance the businesses services and products. The deskside team offers primarily hardware-based support to users across the country, however there is some flexibility required to handle software issues. Responsibilities to include. Deliver excellent customer and technology services as part of the Desktop Support team, providing on-site hardware/software support (and remote where necessary) to staff across the business in an efficient and friendly manner Handle escalated Service Desk incidents & requests, seeing them through to resolution or escalating to internal/3rd party teams as appropriate, whilst ensuring ticket quality is of a high standard Imaging/provisioning of new and replacement devices to staff in adherence with the laptop justification process Providing support for IT hardware across the business, including laptops, printers, displays and peripherals Administration of the Asset Register, ensuring key assets are assigned correctly whilst performing general housekeeping to ensure our stock is reflected accurately Supporting the New Starter/Leaver process by ensuring equipment is received/returned correctly in a timely manner and liaising with our 3rd party couriers when required Managing & closing tickets via documented processes, to assist the service manager in conducting drill down analysis. About You: Excellent communication skills Great customer service skills and the ability to deal with difficult situations Good base level of general IT knowledge is desirable Excellent Time/Task management skills The ability to solve problems in a timely manner Strong organisational ability Confident resolving Incidents and Service Requests Be able to manage a varied and unpredictable workload What we offer in return: Please note this is a full time office based role. Alongside competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award- winning law firm.

1st Line Service Desk Engineer We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginning back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to have been recognised with a range of regional, national and industry awards for growth, innovation, dedication and success throughout our journey. Excited for our future, we’ve got a great mission and vision and a clearly defined strategy to empower our teams and make sure we can bring out the best in our people to provide unrivalled IT and Cyber Security support, solutions and services to local SMEs, nationwide. And this is where you come in. We’re now looking for 1st Line Service Desk Engineer to join our team and help us deliver great results for our clients. The Role As a 1st Line Service Desk Engineer, you will act as the first point of contact for IT-related queries from across our client base. Specifically, you will: Provide efficient and effective customer service to end-users and other stakeholders Act as the first point of contact for technical service requests Log and maintain chronological details throughout a service ticket lifecycle Provide 1st line diagnosis and resolution with a high level of first-time fixes Respond appropriately to more complex problems through escalation Prioritise and manage your workload to ensure client SLAs are met About You To join us as a 1st Line Service Desk Engineer, you will need: Previous experience providing IT support Exemplary customer service and problem-solving skills Experience of administering and supporting the latest Microsoft technologies Strong troubleshooting skills with Microsoft Office issues (2003 and onwards) The ability to build, configure, administer and support all versions of Windows desktops Knowledge of Active Directory, Group Policy and DNS with an active interest in other networking services Evidence of continued professional development The Benefits Attractive remuneration packages Flexible, hybrid working 25 days annual leave + bank holidays with the option to buy and sell up to 5 days. Private medical insurance or the option to buy into scheme. Free flu jabs Tiered pension Perks including quarterly and annual staff awards, funded social events, referral bonuses. Excellent learning and development opportunities Green travel scheme Technology vouchers Other organisations may call this role Helpdesk Engineer, Service Desk Engineer, IT Support Engineer, IT Support Analyst, 1st Line Engineer, 1st Line Support Engineer, or 1st Line Helpdesk Engineer. Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be. So, if you’re seeking your next challenge as a 1st Line Service Desk Engineer, please apply via the button shown.

London Full time IT Job Title: IT Systems / Support Analyst Location: London (On-site) Job Type: Permanent Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted. LifeArc, we want to hear from people who are as passionate as we are about making life science life changing that can improve patients’ lives. LifeArc is a medical research organisation with a 25-year legacy of helping scientists and organisations turn their research into treatments and diagnostics for patients. We are pioneering new ways to turn great science into greater patient impact. LifeArc brings together a network of partners to tackle specific diseases and directly funds academic and early-stage research. The discovery of new therapeutics is a knowledge driven enterprise and IT is fundamental to its success. We are currently engaging in an IT transformation process with new cloud based, Big Data and machine learning projects. A bit about the role: We are seeking an IT System / Support Analyst to work closely with our back-office team in London in support of the current software and the hardware estate within a front-line support role. The role is both stimulating and rewarding and proven problem solvers who have worked with a diverse range of specialist applications will enjoy a highly engaging environment at LifeArc. The ability to work across a range of issues of varying scale and complexity alongside highly skilled clients, is particularly valued. Responsibilities and Duties: Delivering outstanding support and assistance to colleagues in a proactive, flexible and constructive way, Dealing with a diverse software portfolio. Investigate root cause, problem solve and research solutions. Manage service documentation. Engage with third party support and/or repair where necessary. About you: Education & experience required: Degree or NVQ Level 3, Computer Science or relevant field, or equivalent industry experience. Two years in 1st line support or work or industrial experience while studying Previous experience in a scientific IT setting is desirable, but not essential. Skills & abilities: The ability to work across a range of issues of varying scale and complexity alongside highly skilled clients, is particularly valued. Previous experience in a scientific IT setting is desirable, but not essential. Ability to communicate at all levels of technical expertise and seniority, inside and outside the organisation, both verbally and in writing. About us: At LifeArc, our ambition is to make life science life changing. We do this by advancing scientific discoveries beyond the lab, faster, so that they can shape the next generation of diagnostics, treatments, and cures. Working at the cutting edge of translational science and as the early-stage translation specialists, we progress scientific discoveries on their journey to becoming a medicine, diagnostic or intervention that can improve patients’ lives. Our work begins by seeking out innovative science, then helping to develop this to a point where there is a clinical and commercial pathway for others to invest the time and money to take it further forward. What we can offer you: Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Join us, and you’ll have the scope to be creative and take measured risks. You’ll be rewarded for your curiosity, for working as one team, and for learning fast. And you’ll have everything you need to be your best every day. Don’t meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated in building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate and you may be just the right candidate for this or other roles. LifeArc is committed to the principles and practices of equal opportunities and to encouraging the establishment of a diverse workforce. It is our policy to employ individuals on the basis of their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion or belief. This includes creating a culture that fully reflects our commitment to equal opportunities for all. We all have potential. At LifeArc, you’ll discover what you can really do with it. #LI-London Apply now - and start translating your potential! Apply today At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. Our commitment to equity, diversity and inclusion includes creating a culture where everyone feels they belong, is valued for who they are and has the opportunity to translate their potential. We want every candidate to do their very best. If you require special assistance or reasonable adjustments, please be sure to let us know in advance what will be most useful for you and/ or to discuss your needs. We only work with recruitment partners on our preferred supplier list, and will not engage with speculative CVs submitted. Please note we are actively recruiting, and the closing date may be brought forward if we find the right person for this role.

As a Financial Services Regulatory Knowledge Lawyer you will be responsible for:Providing authoritative legal advice and updates on financial regulatory laws.Staying up-to-date with the latest regulations in the financial services legal sector.Training and mentoring junior members of the legal team on financial services regulatory legal updates. A successful Financial Services Regulatory Knowledge Lawyer should have:Qualified as a solicitor in England and Wales.Experienced understanding of Financial Services Regulatory law.Excellent written and oral communication skill and attention to detail. Strong analytical and problem-solving abilities.

Mercer Wealth Graduate Programme - September 2024 - Governance & Pensions Management Analyst (Manchester) Mercer is a global consulting leader in Health, Wealth and Career. Join Mercer as a Graduate Governance & Pensions Management Analyst and discover how we support companies, trustee boards and individuals to make better, more informed, decisions about their retirement plans, long-term savings, investment strategies and managing risk. The nature of the industry is changing and at Mercer we are excited to be leading this change! Our Graduate Programme We are on the lookout for the best talent to join our graduate development programme and have positions available within our Governance & Pensions Management and Actuarial teams. It’s an intense programme, aimed at developing both your technical and consulting skills and designed to fast track you to working with clients. You will work alongside the best and brightest in the industry! If you want to tackle new challenges, develop a breadth of skills, be a part of a growing business and have fun at the same time, read on. What can you expect? You will be part of a team supporting our defined benefit trustee clients, ensuring they run their pension scheme effectively. You will be involved in all aspects of client delivery including secretarial services for trustee meetings, project management, relationship building and more. This is an opportunity to be at the forefront of client activity and build relationships with clients early in your career. Successful applicants will be supported through the Associate of the Pensions Management Institute (APMI) qualification. What will you be rewarded with? The chance to operate within a large global organisation that is incredibly passionate about how it works and cares for its clients across the world. Excellent development, career mobility and advancement opportunities. Client exposure, across a variety of disciplines, at an early stage. A focus on developing your analytical and consulting skills, and softer skills alongside. Exposure to working with some of the best people in the industry. Making an impact – we work with major organisations and our work affects millions of people every day (it’s true, we’ve done the maths!). Substantial and flexible study support package allowing you to gain a professional exam qualification. Competitive salary and benefits package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. We believe that work-life balance is important and offer a hybrid working model that nurtures a collaborative working environment in the office 3 days a week and remote work for 2 days a week. We also provide access to Employee Resource Groups that create supportive communities around various topics, including race & ethnicity, disabilities, and gender. What makes you stand out? Intellectual curiosity; seeking opportunities to develop new skills. Analytical skills, both quantitative and qualitative. Excellent communication skills with strong attention to detail. Natural proactivity, organisational, presentational and project management skills. Ability to work in teams, be flexible and agile. Ability to work to tight deadlines and respond to changing client needs. Working knowledge of Microsoft Office — Word, Excel, and PowerPoint. What you need to have: You will have achieved a minimum of a 2:1 in your degree discipline or be on track to achieve this. Right to Work in the UK (we are unable to provide Visa sponsorship for this role). About Mercer Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected] Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

To provide a comprehensive, high quality and efficient administrative and secretarial service to the Safeguarding Team. To identify best practice and develop working processes within the Safeguarding Team to ensure the delivery of an efficient and effective administration service. To co-ordinate and supervise administrative processes within the Safeguarding Team. To provide supervision and management of administrative assistants within the Team (including absence management, carrying out appraisals and 1:1 meetings). To manage telephone calls of a highly sensitive and confidential nature, using discretion and initiative to prioritise appropriate contact. To produce documents to a high level of accuracy and presentation. To establish and maintain databases (including extracting data using queries and reporting). To collate and accurately record attendance using the Health Roster system. To utilise the Trust’s Learning Management system to record training data. To ensure record keeping procedures are observed using both manual and computerised systems. To manage and delegate the dissemination of highly confidential information securely. To ensure that electronic and paper filing systems are maintained accurately. To maintain electronic diaries. To co-ordinate meetings/conferences and take formal minutes as required. MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected]. We’re looking forward to hearing from you!

The successful Pricing Analyst will be responsible for but not limited to:Conducting detailed market analyses to understand pricing trendsDeveloping pricing models and strategiesCollaborating with the wider analytics team to optimise profitabilityPresenting pricing recommendations to stakeholdersMonitoring industry developments and adjusting pricing strategies as necessaryContributing to the overall success of the financial services departmentA successful Pricing Analyst should have:Strong analytical skills using Radar and or Emblem, Proficiency in statistical analysis and data interpretationExcellent communication skills for presenting findings and recommendationsA solid understanding of financial markets and pricing strategies

About the roleThe Head of Information Security & Cyber risk plays a pivotal role in bridging the gap between business objectives, cybersecurity and data protection strategy focusing on excellence in protecting, detecting, resolving, mitigating, recovering and learning from potential security exposures. Key ResponsibilitiesDirect, embed Information Security and Data Protection Strategy: Assess and set the strategy to achieve and maintain appropriate infoSec practices, controls, resilience, risk identification and responses across Tech and DataDetermine, adopt, embed and assess the infoSec framework and certification appropriate to our organisation and markets considering new laws, standards, NIST, ISO27001, CIS, CQUEST etc)Define and execute the cyber strategy, prioritising short, medium and long-term investment considering resilience and risk factorsWork with stakeholders to assess impact of new projects, solutions, partnerships and regulations to security and data protection posture and support implementationLead and collaborate across the group to ensure uniformity in cybersecurity policies and practices Protect, Detect, Respond, Recover, Improve Management:Lead on horizon scanning for security threats, vulnerabilities and mitigations across the estate and dataLead cyber and Data Protection testing for compliance and vulnerability aligning to operational resilience, continuity management and other reg requirementsEnsure security content training initiatives are conducted regularly and communicated effectively Develop standards and assess risks of third-party relationships on posture and data protection, advising and monitoring Leadership and Advocacy:Work with the business to incorporate security-by-design principles into projects, architecture, infrastructure, and applications.Collaborate to establish and embed infoSec and data protection standards, resilience, response and recovery capabilities to improve posture within risk tolerancesLooking for a proven and forward-thinking Information Security leader who has demonstrable experience leading on development of cyber security and data protection maturity within global, complex and highly regulated organisations. This role is initially a lead individual contributor role with scope for growth.Skills and experienceExperience in financial services and preferably Insurance/ Lloyd's marketKnowledge of national and global cybersecurity policies, regulations, and frameworks.Expertise in data protection practices, third party assessment and operational resilienceExpertise in complex regulatory and contractual requirements and an ability to create effective compliance systemsExtensive experience in cybersecurity technology project management and actively promotes and manages security change throughout an organisationProven working with IT systems, security and governance to align with control frameworks, incident management, operations and application of security best-practices.Familiar with vendor security risk and data protection reviews and controlsUnderstanding the different Certification such as CISSP, CISM, CRISC, or CISA preferredExperience in building response and recovery capabilities.Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels.Strong understanding of business processes and the ability to integrate cybersecurity seamlessly.

The Operational Risk and Control AVP will:Implementing and managing the operational risk frameworkCarrying out risk assessments and reportingDeveloping and maintaining risk policies and proceduresParticipating in the development of risk management strategiesContributing to the resolution of risk-related issuesConducting risk and control self-assessmentsMonitoring and reporting on risk exposuresCoordinating with other departments to ensure compliance with risk policiesA successful Operational Risk and Control AVP should have:A degree in finance, business, or a related fieldKnowledge of risk management principles and practicesProficiency in risk assessment and management toolsA thorough understanding of financial services regulationsData Analytic experience useful