Overview of salaries statistics of the profession "Accounts Representative in UK"

Details Reference number 323149 Salary £22,940 A Civil Service Pension with an average employer contribution of 27% Job grade Administrative Officer MoJ Grade AO Contract type Permanent Type of role Operational Delivery Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location This position is based at MANCHESTER MINSHULL CROWN MANCHESTER, M1 3FS About the job Job summary Please refer to Job Description Job description We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. Job Title: Administrative Officer Pay Grade: AO About us Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply. HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Joining us is a chance to play a pivotal role in the smooth running of our courts, which give people and businesses access to potentially life-changing justice. Not only will your work be of crucial importance for those who use our services, you’ll be able to build a varied, challenging and rewarding career. The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and “right first time” service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Desired Skills Experience of working in a busy office environment. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Managing a Quality Service Delivering at Pace Benefits Alongside your salary of £22,940, HM Courts and Tribunals Service contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an average employer contribution of 27% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : SSCL Recruitment Enquiries Team Email : [email protected] Telephone : 0845 241 5359 Recruitment team Email : [email protected] Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/ https://justicejobs.tal.net/vx/appcentre-1/brand-2/candidate/so/pm/1/pl/3/opp/80821-80821-Admin-Officer-Manchester-Crown-Court/en-GB

Job title: Assistant Property Manager Department: Property Management LOCATION: Regents Place, London REPORTING TO: Property Manager TYPE OF CONTRACT: 6 Months (FTC) PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – from our high-quality campuses across central London, to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place! In our recent engagement survey 93% of our employees stated they were proud to work for British Land! THE ROLE Assist the Property & Technical Services Managers in the execution and delivery of all services pertaining to the operational management of the property. Act as deputy to the Property Manager and provide full secretarial, clerical, and administrative support to the Property Management Team (including the Technical Services team). Contribute to the safety and wellbeing of all users of the building. This is an operational role; therefore, you’ll be working on campus five days a week 09:00 to 17:30. WHAT YOU’LL DO Support the Property & Technical Services Manager in advancing good client relations with appropriate occupier representatives; propagate open communication and flow of information on building issues. With assistance from the Property & Technical Services Manager, ensure and update records of compliance with all BL operational processes and procedures. Assist the Property & Technical Services Managers in procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the building service charge budget. Support the Property & Technical Services Managers in ensuring that health & safety, emergency procedures and safe working practices are enforced and conform to current legislation. In the absence of the Property Manager, to take control of any emergency situations and execute evacuation plans. Support the Property & Technical Services Managers in undertaking regular physical inspections of completed works and service contracts and of all areas of the premises in their entirety. Support the Property & Technical Services Managers with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the building management office. Assist the Property & Technical Services Managers in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Manage the computerised building Concept PPM/help desk facility: Setting up and editing of buildings & locations Inserting & editing instruction sets Inserting & editing of resources for buildings Inserting & editing of asset registers for new & existing plants and equipment Adding & editing of ppm’s: amending dates, adding new instructions etc Checking of outstanding tasks Generate reports where required Assist with the tracking and processing of service invoices and the production of management accounts. Other duties as directed. Take ownership of the Regents Place vision and values ensuring that they are fully integrated into all of the building’s services. ABOUT YOU Strong administration skills Health & Safety knowledge Budget management experience Specification and contract management experience Strong customer management and relationship management skills Excellent communication skills Basic IT Skills OUR SHARED VALUES our values are what we stand for at British Land, they’re not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website. Bring your whole self Listen & Understand Smarter together Build for the future Deliver at pace A REWARDING PLACE TO BE Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here. OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we’d love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. #LI-Remote, #LI-Hybrid, #LI-Onsite

Are you ready to be the backbone of a dynamic and high-growth team, ensuring seamless operations and exceptional service delivery? Join us as a Secretary and play a vital role in supporting our esteemed Partners, Directors, and Managers across our General Practice teams. In this pivotal role, you'll be a part of a collaborative secretarial team, focusing on maintaining our positive team ethos and culture that drives engagement and client satisfaction. Key Responsibilities: Coordinate and manage board meetings, adeptly taking accurate minutes for comprehensive records. Master diary management, booking crucial meetings and arranging seamless video conferences. Ensure efficient billing processes, handling monthly billing meetings and liaising with relevant departments. Manage diverse administrative tasks, from accounts filing to new client onboarding and more. Your Skills and Expertise: Previous experience in a similar role, showcasing your organizational prowess. Advanced proficiency in MS Office packages, highlighting your tech-savvy nature. Strong communication skills and a professional telephone manner. Swift typing skills (minimum 50 wpm) with a keen eye for detail. A proactive and flexible approach, ready to adapt to varying tasks and demands. If you're a driven team player with a knack for multitasking and a passion for delivering top-notch support, we invite you to be a key contributor to our team. Take the leap and embark on a rewarding journey with us as a Secretary. Apply now and let's create a future of efficiency and success, together! ------------------------------------- Flexible Working We are committed to supporting a positive work-life balance and offer a hybrid working policy that gives our people more freedom to decide when they work and where from. We appreciate how important flexibility around our personal lives is, and our policy considers the needs of our people alongside the needs of the business. We`re an inclusive employer We`re passionate about inclusion and we seek to attract talented individuals from a wide and diverse talent pool. Our business is made stronger by the different perspectives and experiences of our people, and it`s important and in line with our values that we continue to build a workforce which is representative of our society. Please download the full job description before applying.

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves. Job Description Team Description: Group Company Secretarial manages a range of statutory and governance related obligations on behalf of the Group and our purpose is to empower Investec to make effective decisions. We deliver on that purpose through supporting the committees and forums comprising the Group's corporate governance framework, and advising on the Group's governance and statutory obligations. Description of the role and responsibilites: Core working hours are Monday to Friday 0900 to 1700 and you will be required to attend the London office four days per week, working one day from home. Please note that there may be times when you will be required to attend the office five days per week. You will work alongside the team servicing a portfolio of internal stakeholder clients as well as wider corporate governance projects and tasks. This role will include governance forum / committee meeting support work, and transactional work including legal entity management and statutory compliance. Responsibilities will include: Preparing agendas for a range of governance forums and committees, managing the meeting calendar and liaising with functional representatives responsible for preparing papers around deadlines, preparing meeting packs, and drafting the minutes, actions schedule and any upstream reports to other forums. The committees / forums you will be involved with include, but are not limited to, the Bank's investment committee, New Product and Initiative Forum, Financial Services Compensation Scheme (FSCS) Committee, the Client Money Committee, Transaction Reporting Committee, Senior Managers Regime Committee, and the Policies Review Committee Managing the process for regular statutory compliance events for a number of Group subsidiaries including UK andIreland– including submission of confirmation statements and signoff of annual accounts, as well as ad hoc processes such as director changes Being responsible for keeping legal entity data current in GEMS Actioning requests from Internal and External audit for the collation and provision of various governance materials Managing the library of forum/committee terms of reference, including the annual review process, and leading an initiative around providing online access for stakeholders to terms of reference and other key governance documents Preparing and releasing stock exchange announcements in accordance with applicable Listing Rules Managing the Authorised Signatory process and dealing with sealing requests and other signatory queries General administrative support to the department when required Core skills and Knowledge: 1 – 2 years' experience of supporting governance / compliance forums and committees in financial services Exposure to core technical concepts in banking such as liquidity and capital management, operational risk, compliance, credit, internal audit etc. Some knowledge of the regulatory regimes which underpin these where applicable and an appreciation of how these areas typically interact with the broader governance framework / cycle within banking Exposure to broader financial services landscape and an appreciation of key governance and compliance frameworks, including UK Corporate Governance Code, FCA Listing/Disclosure Rules and company law, plus Market Abuse Regulations Strong drafting abilities with particular ability/perception to be able to transpose/precis technical concepts/discussions with accurate, fluent and logical writing style for minutes and other reports strong attention to detail for format and typography Good organisational skills and project management abilities Working knowledge of Diligent Boards (or equivalent board portal software) Working knowledge of GEMS (or equivalent legal entity management software) Computer literate with an excellent knowledge of the Microsoft Office suite, including Word (extensive formatting experience), Powerpoint and Excel • Personable, pro-active, flexible, pragmatic, robust. You must have the ability to communicate and collaborate effectively with people at all levels of an organisation and across a range of jurisdictions• Actioning requests from Internal and External audit for the collation and provision of various governance materials Managing the library of forum/committee terms of reference, including the annual review process, and leading an initiative around providing online access for stakeholders to terms of reference and other key governance documents Preparing and releasing stock exchange announcements in accordance with applicable Listing Rules Managing the Authorised Signatory process and dealing with sealing requests and other signatory queries General administrative support to the department when required Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation. We want our people to feel empowered to be themselves in an environment that supports them, enabling them to perform in “out of the ordinary” ways. Our culture places belonging and inclusion at its centre and our work environment is integral to this. If you require any adjustments to support you through the recruitment process, as well as supportive and flexible working arrangements to help you succeed with us, please let our recruitment team know. Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

BAT is evolving at pace - truly like no other organization. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! FUNCTION: Legal Affairs LOCATION: Globe House, London CONTRACT: Permanent ROLE PROFILE This role is part of the Company Secretarial Department. A key member of the Company Secretarial Department assuming secretarial and administrative responsibility for a portfolio of active UK subsidiary companies and tax resident entities. This role will ensure UK and Group-level compliance with all UK Companies Act and other regulatory formalities applicable to the corporate group of a FTSE top 10 listed company. This role will report to the Head of Group Corporate Governance and is a member of the Company Secretarial & Corporate Department within the Legal Affairs Function. The role holder is expected to deal effectively with colleagues at all levels, including directors and senior managers, both in the UK and Group-wide. Reports to: Head of Group Corporate Governance Reporting Level: Standalone position Geographic Scope: Global WHAT YOU WILL BE ACCOUNTABLE FOR Providing an efficient and effective secretarial and administrative service to an active portfolio of UK subsidiaries and tax resident entities, preparing agendas, attending meetings and drafting minutes. Dealing with all secretarial matters relating to the portfolio companies’ share capital and shareholding structures. This includes documenting the dividend flows from the UK subsidiary companies to British American Tobacco p.l.c. (approx. £1bn per annum), providing secretarial input to the Tax department with regard to appropriate corporate restructurings, advising on the correct corporate law procedures for reductions of capital etc. including reductions of share premium and arranging board approval in respect of each type of transaction. Liaising with and advising the Regions regarding the administration of branch and representative offices of UK subsidiary companies operating overseas, including reviewing legal powers of attorney and proxies, and dealing directly with the external notaries to arrange specific notarisations and legalisations to meet overseas corporate law requirements as necessary. Reviewing the corporate governance arrangements with regard to branch offices to ensure alignment with the Group Corporate Governance Framework and best practice principles. Assisting the Company Secretarial team with significant corporate projects, conducting due diligence with reference to corporate records and liaising with end market lawyers, appointing liquidators and assisting with liquidations and balance sheet simplification. Sole responsibility for dealing with external advisors/service providers, including lawyers, accountants and registrars as required with regard to the portfolio. Assisting with the yearend accounting processes, including Relevant Audit Information, reviewing statutory accounts and arranging for their approval and filing, liaising with BASS Europe Accounting, auditors, and the Group Chief Accountant on the UK Group company financials. Keeping abreast of company secretarial best practice in company law and governance, proposing, implementing and communicating change as necessary within the Company Secretarial team. ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE ICSA Qualified with a middle level company secretarial experience, gained in the UK. Good technical knowledge of company secretarial practice. Strong written and oral communication skills and a high level of IT literacy are important in the company secretarial component of the role. High attention to detail with excellent organisational skills. High level of integrity and personal standards of behaviour in keeping with the professional environment of the Group Head Office. Self-motivated, pro-active and always looking to contribute to the department’s overall objectives. Flexible attitude, able to cope with unexpected and varied demands. WE ARE BAT At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT. Global Top Employer with 53,000 BAT people across more than 180 markets Brands sold in over 200 markets, made in 44 factories in 42 countries Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations Diversity leader in the Financial Times and International Women’s Day Best Practice winner Seal Award winner – one of 50 most sustainable companies BELONGING, ACHIEVING, TOGETHER Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

Field IT EngineerAbout the JobThe Field Engineer job title is defined by the fact that most of the work is done at customer’s locations (Field, Lab, HQ).In the field, they can act as service representatives, oversee operations, install equipment and maintain and repair the existing one, or supervise all engineering operations at any given location.This position requires advanced customer service and Enterprise technical support abilities, strong analytical and problem solving skills, a high level of professionalism, the ability to multi-task, strong attention to detail and self-motivation. The job will include travel around the UK on a regular basis.Responsibilities Provide single point of contact for customer support issues Investigations of issues rising from the customers. Perform remedial repair activities on customer site Apply fundamental troubleshooting skills to issues before escalating to the appropriate group Help with the installation process of new and advanced products Perform UAT testing of new versions on customer’s environment Work closely with the Technical Account Managers to implement and release code to clients Conduct regular meetings with the Technical Account Managers to review immediate and long-term customer needs Creativity thinking of customer scenarios and test cases. Writing instruction guides and testing documentations.RequirementsMust have:- Excellent written and verbal skills in English Good understanding of IT and technology. Basic understanding of software architectures Willingness to travel periodically based on customer and business need (Domestic and international trips) Ability to actively drive problems to resolution Ability to own issue resolution, root cause analysis and remediation Ability to interact with clients, management and peers in an appropriate, professional manner Ability to work independently and self-study Team worker Full Clean Driving License and VehicleAdvantages to have:- Adaptable to a rapidly changing environment Experience in QA and or project management Experience in Logistic/Warehouse Environments Experience in Retail Environments Experience in the Telecommunication Industry Proficiency in MS Office Applications (Word, Excel, PowerPoint) Additional languageJob Type: Full-timeSalary: £25,000.00 to £35,000.00 per yearVisit mce.systems for company overviewJob Type: Full-timeSalary: £25,000.00-£35,000.00 per yearSchedule: Day shift Holidays Monday to Friday No weekendsSupplemental pay types: Performance bonusWork Location: On the roadExpected start date: 30/11/2023

Job Title: Service Desk Analyst Salary: £26,216 gross per annum Hours: Full time Contract Type: Permanent Location: Science and Technology Facilities Council, Daresbury, Cheshire This role requires SC Clearance- Please see end of role profile to see eligibility criteria Together, our scientists, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it’s sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society. Come and discover how much you can achieve when you’re surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. Our team delivers and provides first class I.T support and services that underpin our scientific and corporate programme of activities. We are responsible for enabling, assisting, and protecting the work of both the academic and scientific communities at STFC. You will be providing user focussed support, resolving incidents and fulfilling requests for users based at one of our scientific campuses or working remotely. STFC contains a very diverse workforce who generate a variety of eclectic requests and challenges. As a team, we work together and alongside other technical departments, to achieve solutions, often to quite unique problems. This role is ideal for someone who has some I.T experience and is wanting to expand their knowledge and future opportunities. You will join a friendly, close-knit team that pools its resources to ensure you are equipped with the information and tools to succeed. Main responsibilities: User support: face to face/remote/telephone/email User account management IT procurement Hardware configuration Supporting bespoke systems 3rd party support Windows 10 Desktop Support Exchange Online (basic) O365 Active Directory (basic) I.T security Documentation Telephony/Mobiles/MDM Person Specification: We offer significant development opportunities at STFC, but as a starting point you should be able to demonstrate experience in some of the following. Windows 10 Desktop Support O365 Support User Hardware configuration Active Directory (basic) User support: face to face/remote/telephone/email Specifying user IT equipment User account management using online tools If you think you are a suitable candidate and would like to work for this first-class organisation, then please do not hesitate in applying Our Benefits UKRI recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a defined benefit pension scheme (employer contribution – currently up to 26%), and 30 days annual leave allowance plus 10.5 bank holiday/privilege days and several other benefits. SC Clearance The post you are applying for attracts a National Security Vetting clearance, there are further eligibility requirements, for further details at: https://www.gov.uk/government/organisations/united-kingdom-security-vetting To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years for CTC, 5 years for SC and 10 years for DV prior to the date of application. All DV posts are required to be UK Nationals. You may still be considered if, for example: You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government You were studying abroad You were living overseas with parent. About The Science and Technology Facilities Council (STFC) As one of Europe’s largest research organisations, we ask the biggest questions in the universe to find answers that change the world around us. We seek understanding. We’re proud of the impact we make. And we’re committed to helping build a globally competitive, knowledge-based UK economy. Being part of all this means contributing to work that pushes boundaries and creates possibilities. You’ll work with, and learn from, true experts. Whatever your role, you’ll be free to question, and encouraged to share ideas. And, in a positive and supportive culture, you’ll discover just what a difference you can make when you’re equipped and inspired to excel. We’re a place where curious minds thrive. Not bound by profit, we explore ideas that others don’t, ask questions that others won’t, and discover answers that others are not equipped to find. And, alongside Mars landings and black holes, we also explore diverse, international projects in everything from science and engineering to computing and technology. Whether it’s at the cutting edge or behind the scenes, our work is intellectually challenging. It’s very often ground-breaking. And it’s endlessly, irresistibly fascinating. For more information about STFC please visit https://stfc.ukri.org/ You can also visit our careers site https://www.stfccareers.co.uk/ About UK Research Innovation (UKRI) UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation. Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation. More information can be found at www.ukri.org. Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI. The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment. How we support EDI in the workforce At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit ‘How we support EDI in the workforce’. Disability Confident Employer As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. How to apply Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the ‘experience’ section of the application. UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion – a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.

JOB DESCRIPTIONHours:Monday 7am - 4pmTuesday 7am - 4pmWednesday 7am - 4pmThursday 7am- 4pmFriday 7am - 4pmLocation:Cumberland House SurgeryWaters Green Medical CentreMacclesfieldResponsible to:Practice PartnersAccountable to:Practice ManagerReports to:Office ManagerJob Summary:· To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.· To act as a focal point of communication between patients, doctors and other medical staff.· Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.· Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the practice staff.Principal Duties and Responsibilities· Process appointment requests from patients by telephone and in person· Receive patients and direct to appropriate surgeries· Deal with visit requests· Registration of new patients and temporary residents· Process patients change of address· Process repeat prescription requests in accordance with practice guidelines· Handling, receipt and efficient filing of prescriptions· Accepting and dispatching specimens to hospital· Have a full understanding of the appointment system· Have a clear understanding of telephone systems, daytime and out of hours· Computer data entry – processing and recording information in accordance with practice procedures· Scanning of mail and post as appropriate· In accordance with the weekly room plan ensure all doctor/nurse room signs are displayed correctly on doors and in waiting rooms· Taking messages and passing on information· Provide cover for members of the reception team during periods of sickness and annual leave.2. Other Tasks· Monitor notice boards and leaflets and ensure they are kept up to date and tidy with relevant patient information· Maintain a safe and tidy reception area· Processing and distributing incoming and outgoing mail· Filing and retrieving paperwork· Photocopying and faxing as necessary· Ensure the appropriate ordering of reception stationery and supplies, and ensuring the consulting and treatment rooms are regularly supplied with relevant items· Providing clerical/administrative assistance to the practice including typing, filing, photocopying· Receiving payment from patients, issuing of receipt and banking of cash· Understand security systems – alarms and fire procedures· Chaperone the doctor if required· Unlocking and locking of the building and general security· Switch telephone to and from out of hours service at the beginning and end of each day· Liaise with other members of the primary health care team, outside agencies and practice volunteers as required. Any other delegated duties considered appropriate to the post. This job description is not exhaustive and may, from time to time, vary with the requirements of the practice. You will be notified of any such changes.· Immunisation target reports· Paperwork and appointments for clinics as needed.· Recording of mammogram results· Reports from school health· Cervical smear administration· Prescriptions· Assistance in paediatric clinic· Scanning cover· Post and emergency reception cover· Ad-hoc telephone cover for the admin and secretarial team· Ad-hoc early morning reception cover· Receiving, recording and distributing incoming faxes Any other delegated duties considered appropriate to the post.3. Reception Responsibilities· Have a clear understanding of telephone systems, daytime and out of hours· Take part in all reception duties as part of the reception team· Unlocking and locking of the surgery and general security· Put in place all necessary signs on consulting doors and in waiting rooms ready for surgeries and clinics· Have a working knowledge of all software and hardware· Liaise with other members of the primary health care team, outside agencies and practice volunteers as required.· Have a full understanding of appointment system.4. Other Tasks· Monitor notice boards and leaflets and ensure they are kept up to date and tidy with relevant patient information· Maintain a safe and tidy reception area and provide or organise “hands on” emergency maintenance and cleaning as required· Co-ordinate with representatives from the patient participation group· Participate in audit where appropriate.· Understand security systems – alarms and fire procedures· Act as a central source of information· Any other delegated duties considered appropriate to the post.5. Special Requirements for the Post· An understanding, acceptance and adherence to the need for strict confidentiality· Numeracy skills.· Reception skills and relevant experience· People management skills· Ability to use own judgement, resourcefulness and common sense· Flexibility of working hours· Excellent communication skills· Good keyboard and computer skills· Ability to work without direct supervision and determine own workload priorities6. Special Requirements for the PostConfidentiality· In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will response their privacy and act appropriately.· In the performance of the duties outlines in this job description, the post-holder may have access to confidential information relating to patients and their carers practice staff and other health care workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.· Information relating to patients, carers, colleagues, other healthcare workers for the business of the practice may only be divulged to authorised person in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.7 Health & Safety· The post-holder will assist in promoting and maintaining their own and other’s health, safety and security as defined in the practice Health and Safety Policy to include: -· Using personal security systems within the workplace according to practice guidelines.· Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.· Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.· Reporting potential risks identified.8 Equality and Diversity· The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: -· Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation.· Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.· Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.9 Personal/Professional Development· The post-holder has a responsibility to develop themselves and contribute to the development of others10 Quality· The post-holder will strive to maintain quality within the practice and will: -· Alert other team members to issues of quality and risk.· Assess their own performance and take accountability for own actions, either directly or under supervision.· Contribute to the effectiveness of the team by reflecting on own ad team activities and making suggestions on ways to improve and enhance the team’s performance.· Effectively manage own time, workload and resources.11 Communication· The post-holder should recognise the importance of effective communication within the team and will strive to:· Communicate effectively with other team members· Communicate effectively with patients and carers· Recognise people’s needs for alternative methods of communication and respond accordingly.· This will involve developing and maintaining communication with people about difficult matters and/or in difficult situations12. Environment:The post-holder needs to be aware of Waters Green Medical Centre impact on the environment and be vigilant and pro-active in ensuring staff adhere to management policies and procedures i.e. recycling, waste management, use of vehicles etc.13. Rehabilitation of Offenders Act:This post is not exempt from the Rehabilitation of Offenders Act 1974 therefore you are only required to declare any convictions you have which are not ‘spent’ under the act.14 Flexibility:The list of duties in this job description is not exhaustive and is intended to outline the main activities of the postholder. Duties and responsibilities may be subject to change taking into account the development needs and following full discussion with the postholder.Cumberland House Surgery requires Standard Disclosure through the Criminal Records. Bureau for this post to ensure suitability for employment.WATERS GREEN MEDICAL CENTRE OPERATES A NO SMOKING POLICYJob Types: Permanent, Full-time, GraduateSalary: From £10.45 per hourBenefits: Sick paySchedule: Holidays Monday to Friday No weekendsCOVID-19 considerations:All staff and patients need to wear a face mask.Hand sanitizer is available throughout the building.There are screens on the reception desk.Ability to commute/relocate: Macclesfield, Cheshire: reliably commute or plan to relocate before starting work (required)Experience: Medical Receptionist: 1 year (preferred) Reception: 1 year (preferred)Work Location: In personApplication deadline: 27/10/2023Reference ID: RECPN/2023Expected start date: 06/11/2023

Details Reference number 326505 Salary £22,950 This post qualifies for payment of a Recruitment and Retention Allowance (RRA): This is currently set at £3000 for this post. The RRA is an enhancement to the role and is reviewed annually. A Civil Service Pension with an average employer contribution of 27% Job grade Administrative Officer NCA Grade 6 Contract type Permanent Loan Secondment Returner Length of employment 2 years- Loan and Secondment Business area Child Sexual Exploitation Referrals Bureau, Intelligence Command Type of role Administration / Corporate Support Analytical Intelligence Investigation Legal Services Operational Delivery Operational Research Risk Management Security Working pattern Flexible working, Full-time, Part-time Number of jobs available 3 Contents Location About the job Benefits Things you need to know Apply and further information Location Warrington About the job Job summary The CSERB is a critical national intelligence function supporting the Agency’s fight against online Child Sexual Abuse (CSA). Acting as the gateway for online CSA reporting, referrals are received from well-known electronic service providers (ESPs) such as TikTok, Facebook, Dropbox and YouTube via the National Centre for Missing and Exploited Children (NCMEC). The CSERB has been designated the UK reporting body under the new Online Safety Bill. CSERB will receive online CSA reports from UK companies. This new capability will be integrated with current operations to enhance the Agency’s response to tackling online CSA and coordinating UK law enforcement’s response to safeguarding victims and pursuing offenders. The CSERB/Designated Reporting Body has been identified as a critical deliverable by the NCA Board. As a proactive intelligence function the CSERB assesses online CSA reports to determine offences committed, identify risk factors and pursue serious child sex offenders. The CSERB works closely with the NTC, Tasking and NCA Investigations Team to identify the highest harm targets that require an Agency response. Acting as the UK’s central coordination of NCMEC reports the CSERB also works closely with Forces to help protect children from sexual abuse and bring child sex offenders to account. Job description The role of the Business Support Assistant necessitates that on a regular basis you will view reports and assess whether the material (this includes images, media and chat) constitutes a criminal offence. Your task will be to identify the location of the child or subjects, utilising a variety of intelligence development techniques and working within relevant legislation. ***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role*** Person specification You will need to make sure that corporate records are maintained as to the action and casework that is undertaken. Key to the role is an enquiring mind and ability to think laterally so that the right intelligence development technique is used to identify those who exploit children. You must be resilient as the nature of the material viewed can be challenging. This is why welfare and wellness is a unit priority. You will be supported through specialist support mechanisms at individual, team and unit levels and within the team you will also play an active role in our internal wellness and wellbeing activities. The unit is based at Olympic House, Warrington. Due to the nature of the role and ongoing need for support, alternate locations are not available. Behaviours We'll assess you against these behaviours during the selection process: Working Together Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Excellent organisational skills with the ability to multi task. Excellent customer service skills. Proven administrative experience to include the use of Microsoft Office and new digital technologies. Benefits Alongside your salary of £22,950, National Crime Agency contributes £6,196 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service. If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too. All officers in the NCA are members of the UK Civil Service. You will be eligible for: Civil Service pension scheme 26 days annual leave rising to 31 on completion of 5 years continuous service Training and development opportunities Cycle2work scheme We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer. We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period). Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. If you wish to apply for this vacancy, you must submit your application by 23:55 on 31st December 2023. You will be asked to complete a CV as part of the application process. Please see the candidate information pack for more information. Please note depending on the volume of applications a Longlist at sift may be conducted on following criteria: Excellent organisational skills with the ability to multi task. Candidates must pass this criteria for their application to be progressed. A panel will then assess your application to select those demonstrating the best fit for the role by considering the evidence you have provided against the criteria set out in the Entry Criteria section. Failure to address any or all of these may affect your application. Sift results are expected to be released w/c 15th January 2024. Interviews will take place throughout January and February 2024 - locations to be confirmed. Please be advised that the type of interview (eg. virtual/face-to-face) may be subject to change and successful candidates will be notified of this prior to attending. However the interview is conducted, the interview criteria will remain as shown on page 16 of the Candidate Information Pack. The above sift and interview dates are an indicative timeline. Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team. You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence. Full details of the assessment process will be made available to shortlisted candidates. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Any instances of plagiarism including copying of examples/answers from internet sources will result in a withdrawal of your application. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants. Multi-Location Where more than one location is advertised, candidates will be appointed in merit order for each location. You will be asked to state your location preference on your application. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only. If you are posted to a location that you have requested and you do not accept that location, you may not be offered another role. Please note, only advertised location can be offered. Notes populated in a free text box will not be taken into consideration. Near Miss Candidates who are judged to be a near miss at interview may be considered for other positions in the NCA which may be at a lower grade, but have a potential skills match. Hybrid Working Here at the NCA we have a hybrid working arrangement in place enabling officers to work a proportion of their role remotely. Eligibility and the degree of home working will vary depending on the requirements of the role. Further details can be discussed at offer stage. Reasonable Adjustment We are committed to ensuring our recruitment process is inclusive and accessible to all. As part of our application process you will be prompted to provide details of any reasonable adjustment to our recruitment process that you may need. If you have a disability or long-term condition (a physical or mental impairment that has a substantial and long term effect on your ability to carry out normal day-to-day activities protected under the Equality Act 2010) and need us to make any adjustments or do anything differently during the recruitment process, please let us know by emailing [email protected], we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. Please contact us by emailing [email protected] or calling 0117 372 0000 as soon as possible before the closing date if you wish to discuss any reasonable adjustments before applying. Inclusion and Accessibility The NCA embraces and values diversity in all forms. Being truly reflective of the communities we serve and building a culture where everyone can perform at their best is critical to leading the UK’s fight against serious and organised crime – something which affects us all. We want to recruit and retain the very best and broadest diversity of officers so the NCA welcomes applications from individuals from all backgrounds. We are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we are committed to ensuring that all candidates are treated fairly throughout the recruitment process. If you are experiencing accessibility problems with any attachments on this advert, please contact [email protected] VETTING REQUIREMENTS SC All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK. The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected. If you require SC clearance you will need to provide evidence of the below requirements. Checks will be made against: Departmental or company records (personnel files, staff reports, sick leave reports and security records) UK criminal records covering both spent and unspent criminal records. Your credit and financial history with a credit reference agency Security Services records We encourage all candidates to thoroughly review the candidate pack which explains the role further before submitting an application. If you have any specific queries about the role that are not covered by the candidate pack, please contact: [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : NCA Recruitment Team - GRS Email : [email protected] Recruitment team Email : [email protected] Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint in relation to any stage of the recruitment and selection process please email [email protected]. please ensure that you refer to the campaign reference number. If you remain dissatisfied following the outcome of your complaint you have the right to contact the Civil Service Commission to pursue it further. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/

Salary 1 £22,940 Number of jobs available 1 5 Detail of reserve list 1 12 Months Region 1 North West City/Town 1 Manchester Building/Site 1 Manchester Magistrates, M60 1PR Grade 1 AO Organisation Grade for MoJ 1 AO Post Type 1 Permanent Working Pattern 1 Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type 1 Operational Delivery Job description 1 AO Administrative Officer Enforcement Proud to Serve. Proud to keep justice going. Who Are We? Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Key purpose of the role Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work. Duties may include: Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. Process financial information Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Create and update records on in-house computer system and data input. Collection of financial impositions imposed by the court. Enforcement of financial impositions using designated Fines Officer Powers. Process Casework including standard documentation and information, court orders, claims, fines, fees etc. To work to workload targets in terms of throughput and accuracy. What will the successful candidate look like? We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly. You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do. Civil Service benefits include: Access to a generous Civil Service pension scheme. 25 Days holiday rising with service. 1 “Privilege” day holiday per year. Option to buy or sell up to three days leave each year. Benefits such as retail vouchers and discounts on a range of goods and services. Paid paternity, adoption, and maternity leave. Free annual sight tests for employees who use computer screens. Interest free season ticket and bicycle loans. Additional Information Applications are invited online via Civil Service Jobs: www.civilservicejobs.service.gov.uk. Once submitted, your application will be managed through an online system (Justice Jobs). Your application will be reviewed, and you will be notified if you have or have not been successful at this stage. If you have been successful, you will be invited to book an interview. The interview will focus on your Behaviours and Strengths, based on the Civil Services Success Profiles. For more information on success profiles, please visit - https://www.gov.uk/government/publications/success-profiles. Support When Applying For guidance on how to write your application please follow this link HM Courts & Tribunals Service Star document (hmctsjobs.co.uk) The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. Additional Information 1 Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]); To Ministry of Justice Resourcing team ([email protected]); To the Civil Service Commission (details available here) The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. Interview dates 1 Expected January 2024. Dates to be confirmed Closing Date: 22/12/2023, 23:55 hours. Contact information 1 If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected] Please quote the job reference - 82060. Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert). If you do not meet the above requirements, you may still be considered if, for example: You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government You were studying abroad You were living overseas with parents In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL ([email protected]) in the first instance Supporting document 1 1 Admin Officer Job Description Criminal Fines Collection and Enforcement.doc – 117KB Converted File Admin Officer Job Description Criminal Fines Collection and Enforcement.pdf – 57KB We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage. Application form stage assessments Experience CV Statement of Suitability - 500 word limit Interview stage assessments There is 1 interview stage for this vacancy. Behaviours Communicating and Influencing Managing a Quality Service Delivering at Pace Strengths may also be assessed at interview but these are not shared in advance. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

The successful Medical Sales Representative will be responsible for...Driving sales growth within the assigned territory Developing and executing sales strategies to meet company targetsBuilding and maintaining strong relationships with new and existing clientsIdentifying market trends and providing feedback to the company.Managing customer queries and providing solutions in a timely manner.Collaborating with the sales team to ensure a harmonised approach to business development.Participating in industry events and conferences to network and promote the company's productsOpportunity to gain experience in theatre is on offer too! The successful Medical Sales Representative will need...A strong desire to work hard and learn new sales skills in the medical sector!Field sales experience is needed due to nature of the roleDemonstrable sales experience, ideally in a related sector, though this is not necessary Personality will be a big factor in your success; you will need to be a hunter with a go-getter attitude

The successful North London Medical Sales Manager will be responsible for...Drive the sales of life science products in North LondonDevelop and nurture relationships with key stakeholdersCollaborate with the marketing team to promote products effectivelyDeliver presentations to health care professionals and prospective clientsConduct market analysis to identify new opportunitiesProvide regular sales forecasts to the management teamMaintain an up-to-date knowledge of the life science industryWork closely with other team members to achieve overall company objectivesThe successful North London Medical Sales Manager will need...Proven sales experience in the life science sectorIdeally experience selling orthopedic productsExcellent communication and presentation skillsStrong business acumen and strategic thinkingThe ability to build and maintain relationships with key stakeholdersA passion for the life science industry and improving patient lives

Manage a portfolio of existing accounts and develop strong relationships with key decision-makers.Understand customer needs and requirements related to welding supplies and provide appropriate product recommendations and solutions.Actively seek out and engage new customer prospects through networking, referrals, and industry events.Develop and implement strategic sales plans to achieve sales targets and expand customer base.Collaborate with internal teams such as sales, marketing, and operations to ensure excellent customer service and efficient order fulfilment.Stay updated on industry trends, market conditions, and competitor's activities to identify opportunities for growth.Prepare and deliver sales presentations and proposals to prospective and existing clients.Negotiate contracts and terms of agreements with customers to maximise profitability.Monitor sales performance metrics and prepare regular reports on sales activities, revenue, and forecasts.Proven work experience as an Account Manager, Sales Representative, or similar role in the welding supplies industry.Strong knowledge of welding equipment, consumables, and related products.Demonstrated ability to build and maintain relationships with customers at all levels.Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively.Self-motivated and results-oriented, with a track record of meeting and exceeding sales targets.Familiarity with CRM software and sales performance metrics.Willingness to travel to customer sites and industry events as needed.Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Closing Date: 16/11/2023 Hours: 37 per week Salary: £55,805 per annum Purpose Responsible for the development of an outstanding IT service that delivers a highly effective service to all College users. Strong tactical and operational management skills are required for delivery of this role, including: people management, operational management, with close oversight & monitoring of operational delivery, regular interface with end-users, effective management of budgets / resources, development of appropriate information systems to inform strategy and report on service delivery. You will lead on the development of the College’s IT strategy, the introduction and integration of new technologies and initiatives that enhance curriculum delivery and meet the College learning strategies. This is to be achieved by effective stakeholder engagement and technical leadership. You will maintain the outstanding IT service which is highly customer focused. Duties Lead on the development and implementation of the College’s IT strategy to support achieving the College’s strategic aims. Maintain and develop the college’s Cyber Security systems. Informing the college IT risks and reporting in to the Risk Management Group. Develop an effective and responsive, target driven department that not only maintains a high standard of service during core business operations, but delivers ongoing system and infrastructure improvements. Develop and maintain an effective responsive service that minimises interruption to all Curriculum and Support operations. Effectively engage with the wider College management team to obtain a good understanding of IT requirements for each department, to inform business planning, priorities, strategy and the day-day operations of the department. Manage the services provided by subcontractors and suppliers, and develop service level agreements that provide value of money and a high-level service that meets the ongoing needs of the College. Maintain a high level of productivity and flexibility across the department to meet the needs of all stakeholders. Manage the performance of the IT Services Team through the College’s performance management framework. Lead on the planning, procurement and project management of ICT initiatives and fully support planning and execution of capital projects all in line with the College’s financial regulations. Monitor and manage the development and operation of the College’s Information and Communications systems including hardware, applications and systems software and data communications. Lead on the procurement of hardware, software and communications systems, and manage relationships with suppliers of software, hardware and other related services. Lead on the specification, installation, configuration and sizing of; operating systems, software applications, communications equipment, corporate databases, the IT network and any other equipment requirements. Take responsibility for system security at all levels including operating system account level, maintaining records and audit trails as necessary. Monitor service performance and the achievement of core service objectives. Regular analysis and review service delivery and performance standards. Develop an appropriate reporting mechanism for management. Full responsibility for the physical and logical security of the data stored in the College’s distributed management information systems and ensuring that there is a disaster recovery plan covering the college’s information systems. Full responsibility for the design and maintenance of corporate inventories of IT hardware, password procedures, licenses and fault logging. Implement effective project management processes that test and develop technology concepts from inception through to completion, ensuring full integration and compatibility with ICT infrastructure. To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by your line manager (or nominated representative). Hopwood Hall College is an equal opportunities employer. Our values are underpinned by equality, diversity and inclusion for all. We welcome and encourage job applications from people of all backgrounds. Being an inclusive workplace means we ensure that everyone has an equal opportunity to succeed and flourish as part of our team irrespective of their age, gender, race, sexuality, religion or belief, disability, gender reassignment or marital status. We respect and value our differences and aim to bring out the best in people by creating a culture where everyone feels included and appreciated. We are a Disability Confident employer and have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the job description. Other Information LOCATION: Middleton and Rochdale Campus CLOSING DATE: 12th November2023 BENEFITS: Generous holiday allowance of 35 days (with the option of additional 5 days through salary sacrifice scheme) Local government pension scheme – 20.20% employer contribution Free gym membership Free on-site car park Computer Loan scheme Discounted public travel Health Cash plan with Westfield Health To apply please email your CV and supporting statement to [email protected]

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). As Assistant Company Secretary you will report to the Deputy Company Secretary and be a key member of the small Company Secretariat of this FTSE100 global medical solutions and technology company. A key attribute of the Assistant Company Secretary will be an ability to work independently and to use your own initiative whilst at the same time supporting the wider secretariat team and other stakeholders in the business. The main role responsibilities are: Subsidiary Governance and Administration Acting as secretary to the board of one of the Group’s main UK operating companies: providing full board support and liaising as necessary with directors: drafting and agreeing agendas, collating documents, distributing meeting packs, attending and minuting meetings and managing actions and the forward planner. Overseeing UK subsidiary governance and maintaining statutory records for UK entities on Diligent Entities, ensuring all records are up to date and accurate and relevant filings are made at Companies House in a timely manner. Preparing minutes / resolutions for UK subsidiaries to support Group dividends and distributions and other ad hoc matters as required. Liaising with the finance department to ensure that all UK subsidiary accounts are approved and filed in a timely manner: arranging accounts approval meetings, drafting minutes and arranging for signed accounts to be filed at Companies House. Taking a lead role (from a company secretarial perspective) on the execution of corporate consolidation/rationalisation projects involving UK subsidiaries, liaising with both internal stakeholders and third-party advisors or service providers, as necessary. Working with Company Secretariat colleagues to ensure that all local compliance requirements are met for our international subsidiary companies (with principal responsibility for compliance and secretarial support for non-UK Group companies resting with third party service provider CSC). Arranging the execution of documents for UK subsidiaries, including using docusign. Administering signing authorities for UK subsidiaries as required. Proving input into the Group Structure Chart. Shares/ share plans Liaising with Share Schemes Manager to monitor share plan grants, lapses and vests, drafting and publishing RNS announcements and notifying the FCA of PDMR share grants and vests. Annual report and AGM Actively participating in the Annual Report project team: drafting content/copy/narrative in the Governance section and Directors Report, as required. Proving input into the annual reporting and accounts list of subsidiaries and co-ordinating its collation. Undertaking the annual report verification process, liaising with key stakeholders as necessary. Assisting with the organisation of the Company’s AGM and ad hoc General Meetings (as required). Miscellaneous With other members of the company secretariat, monitoring corporate governance developments raising or discussing with the team any matters that should be considered for escalation. Deputising from time to time on the preparation of other administrative RNS announcements. Assisting with the management of restricted persons, confidentiality, and insider lists, including communications as necessary: using the EQS system. Actively participating in the governance and delegated authorities review project, drafting content/copy/narrative, as required, into a new consolidated governance framework. Completing Anti Money Laundering (AML)/Know Your Client (KYC) requirements for banking partners and other third-party partners, as necessary. Assisting with ad hoc projects including M&A, company formations and group restructuring. Responding to ad hoc company secretarial questions or information requests from internal or external stakeholders, including shareholders. Participating (with the other members of the Company Secretariat) in the continuous maintenance and/or update of company secretarial procedures and processes – finding efficiencies and better ways of working where possible and codifying them. Providing relevant content for the Company Secretariat intranet page. Deputising for fellow Company Secretariat team members (Assistant Company Secretary or Deputy Company Secretary) as required to cover absence / annual leave. What we are looking for in you : A qualified Chartered Secretary / Chartered Governance Professional Ideally experience gained within a FTSE100 or FTSE250 environment Close attention to detail, with excellent English and grammar Enthusiasm and flexibility, with a willingness to grow with the team Active communicator who knows when to escalate matters Location/Hybrid working Hybrid working model - remote and in office (at least 2 days per week ideally) Head Office Location: Paddington London (close to Station). #LI-AB Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected]. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Overview We have a fantastic opportunity for a technical support representative to join the Entegral team. This is an exciting and high-profile role that will provide the right candidate with a thriving and supportive workplace. ABOUT ENTEGRAL The spirit of a start-up. The resources of Enterprise. When you bring your experience and talents here, you will join a team of start-up minded creators and leaders. But we are also part of Enterprise Mobility, one of the world’s most respected companies and owner of brands like Enterprise Rent-A-CarÂ. For your career, and for your life, it’s the best of both worlds. Entegral’s product suite are a ‘one stop shop’ for Vehicle Accident Repair Centres. Our multi award winning Bodyshop Management software packages EMACS and Eclipse are designed to efficiently and effectively manage all processes within a vehicle accident repair centre. Entegral brings together insurers, OEMs and bodyshops with a powerful platform enabling faster, smoother, more efficient motor claims. CAPS is a data exchange platform that allows suppliers and claims applications to connect securely, sharing data in real time. Find out more about Entegral here. ABOUT THE ROLE Primary responsibilities for this role will be to provide telephone, remote desktop and on-site support to users of our EMACS Product. You will be part of an IT support team who are responsible for protecting our customers, employees and our brands by incorporating security and compliance in all decisions and continuously identifying opportunities for improving our security posture. You will receive internal and external training, including training on our Specialist Bodyshop Management System products. EMACS is a ‘one stop shop’ for Vehicle Accident Repair Centres. The EMACS software enables vehicle bodyshops to effectively ‘load’ their bodyshop to its maximum capacity, taking into account the ever changing labour resource, technicians efficiency, holidays, training, sick etc. This combined with the full EMACS feature list; Estimating, Parts, Invoicing, Mobile applications and much more enable its users to operate a controlled, efficient and most important of all, profitable business. Regular updates ensure the software is always at the forefront of an ever-evolving industry. ABOUT THE LOCATION Please note that this role is currently home/office based. There will be a requirement of some days working in our Entegral Head Quarters based in Leeds. Responsibilities Key responsibilities and accountabilities for this position will include, but are not limited to: Resolving queries and providing solutions quickly and efficiently Capturing and documenting information to provide accurate analysis Diagnosing and solving hardware/software faults Installing and configuring computer systems and peripherals Logging customer/employee queries on Zendesk ticketing system Managing inbound call traffic with a positive and friendly attitude Visiting customer sites to install/repair/replace hardware & software Communication with internal and external customers with “how-to” application questions Identify and troubleshoot reported issues, offering direct solutions or escalating to the relevant team(s) Maintaining strict adherence to the GDPR guidelines Liaising with suppliers and business partners, and maintaining interdepartmental relationships to improve communication and effectiveness Assisting with other departments and their projects Qualifications OND, HND in IT, or equivalent qualification, or previous experience in delivering high level Customer Service / Customer Support Demonstrated customer service skills with high quality verbal and written communication Ability to multitask, prioritise and work efficiently during periods of high demand Demonstrated aptitude for problem solving using strong analytical skills Satisfaction from helping others and improving established processes, enhancing service standards Must be an excellent team player Must have good knowledge of Microsoft windows and Microsoft Office Bodyshop Industry knowledge is preferred but not essential. Management system knowledge is preferred but not essential. Zendesk Support Ticketing System knowledge is preferred but not essential. Additional Information Salary - £25,000 Hours - 40 hours per week, 8am-5pm or 8.30-5.30pm Mon-Fri Location - Work From home

Job Title IT User Support Specialist Position Full Time Role Business Services Location London Practice Area/Department Banking Description Role Overview The support of IT at RPC is key and a vital function that ensures the firm can provide full service to our clients in accordance with our client service standards. An opportunity has arisen to recruit a highly motivated, talented and enthusiastic team player to join the IT User Support team as the first point of contact for supporting RPC's people. This role is responsible for the day-to-day IT support and service of all RPC offices (London, Bristol, Hong Kong & Singapore). This includes technical troubleshooting, providing solutions, educating RPC users on the standard ways of working and training them on systems as and when required. This role involves being an advocate for IT and ensuring delivery of RPC systems and services. Feeding back to the IT Service Delivery Manager on suggestions and improvements that can be made, education and the customer service provision. Adhering to the ITIL framework, providing swift responses to incidents, requests and enquiries raised by the business, investigation of incidents and problems by adhering to standard operating procedures and troubleshooting skills through resolution. When necessary liaising with IT colleagues and carrying out trend analysis to avoid problems in the future within SLA response times. Being a member of the IT team ensuring that a world class customer service is provided to the business, working closely and collaboratively with other IT teams to ensure a strong relationship is maintained between IT and the business. Reports to IT User Support Team Leader Position requirements: Acting as the first point of contact for all business IT enquires, answering calls/emails and walk-ups in a professional and helpful manner, with the objective of completely understanding the caller's problem or requirement. Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Excellent understanding of ITIL best practice, ability to follow ITIL processes and procedures. Investigating and resolving incidents to the best ability and ensuring all enquires are recorded effectively in our call logging system. Supporting and troubleshooting RPC technologies as specified in the technical requirements below, maintaining excellent relationship and communication with International IT contacts ensuring sharing of knowledge and procedures. Monitoring ITSM call queues to ensure all tickets are being dealt with effectively and according to the service standards. Contribute to Service Desk team meetings from an incident management perspective and actively share information and knowledge with all members of the team. Aim to continually improve levels of IT skills and knowledge. Comprising service desk support, the incident management cycle, problem management and change management and the support processes necessary to ensure service quality and customer service. Incidents and requests are received via telephone, email, or face-to-face visits. Technical support and providing advice using the most appropriate method such as telephone, remote access, email, or a desk side visit. Provide first, second and third level technical support as part of the Global IT User Support team. Take ownership of incidents and requests recording, prioritising, regularly updating tickets and users, investigating, and troubleshooting to identify the root cause through to resolution. When necessary, liaise and escalate to other technical teams. Responsible for handling Incident and Problem escalation, ensuring all Incidents and Service Requests are dealt with in Service Level Agreements (SLA) targets, and that customers are kept updated regularly. Consistently deliver high levels of customer service and best practice standards by considering business objectives, IT policies, processes, and procedures. Always supporting and driving a customer care philosophy that ensures customer satisfaction within the IT road map. Act positively as an IT representative by promoting decisions made about equipment selection, services policies, and projects. Access and submit articles to the knowledge database, maintenance of documentation, standards, and procedures to aid incident resolution. Work with IT teams to produce documents and process to provide a consistent service to the business. Proficient knowledge of Active Directory to perform system administration activities such as user account management and support. Provision the configuration of hardware, computer, laptops, Polycom telephones and mobile phone technologies. Windows 10 - certification or equivalent experience ITIL methodology experience where possible. MS Office 365 - MOS certification or equivalent experience Document Management Systems (iManage) Mobile Device Management (MS Intune) Good knowledge of networking e.g., TCP/IP, WAN/LAN, patching etc Contact Relationship Management system (Interaction - preferred but not essential) Practice Management Systems (Aderant - preferred but not essential) Digital Dictation (BigHand - preferred but not essential) Citrix and Time Recording Software (Aderant Expert Time - preferred but not essential) Softphone administration (8*8 - preferred but not essential) Support the role out of IT projects by managing user expectations, work with the IT teams and others as and when required to ensure a smooth delivery. Keep up with the IT project road map and communicate with users to build a better relationship between IT and the business. Strong communication skills both verbal and written. Ability to write and send communications to the business. Influencing users and the business to understand how they can better use the firm's technologies, applications, and processes to improve the way they work. Analyse training needs for the user community and feedback to the IT Learning Team. Sustain skills that are appropriate for the role and for the business. Organise work tasks and projects as guided by the management team. Working conditions: Shift base as follows - 37.5 hours a week rota: 08:00 - 16.30. 30 - 17.00 00 - 17.30 30 - 18.00 30 - 20.00 Hybrid working depending on on-site requirements (Meetings/Room Support/Hardware setups) Out of hours work when required either before or after normal shift hours and at weekends (Overtime) Providing 24/7 on-call support on a rota basis post probation Providing additional cover for shifts during holidays and sickness. Some moving and lifting of moderately heavy IT hardware and peripherals. Use of telephone headset and sitting for extended periods of time Please note that you may be asked to cover other shifts at any given time to ensure that support meets the needs of the business. Please note that you may be asked to travel to another site at any given time to ensure that support meets the needs of the business. Join the on-call rota support at weekends for both Asia and UK colleagues (please refer to On-Call Policy for further information)

This is an exciting opportunity for a qualified Accountant to join Museum Wales as a Finance Business Partner - Financial Accounting.Reporting to the Head of Finance, you will:Plan and oversee Financial Accounting services including maintaining private funds records, management of payments and income team (4 staff), administering payments runs and dealing with purchase ledger queries, overseeing bank and cash management services.Prepare annual statutory accounts and audit working papers for Museum (with Head of Finance), trading subsidiary and joint venture.Be part of trading subsidary senior management team, which is responsible for trading subsidiary strategySupport departments in developing commercial/cost recovery income generationAs part of the department management team, develop and implement systems and procedures, and ensure good communication with departments across Amgueddfa Cymru.Provide targeted financial advice to heads of department to help meet budgeted requirements, improve performance, and meet goals of the organisationYour Key objectives will be to;Ensure that Financial Accounting services are provided to a high standard, complying with legislation and regulations, and on a timely basis.Produce the Annual statutory accounts for the Museum, Trading Subsidiary and Joint Venture are completed to deadline with a 'clean' audit report.Ensure Finance systems and procedures that are fit for purpose and meet legislative and best practice requirements.Ensure Private Funds records are up-to-date, reconciled and accurate, and reports made on a timely basis.Ensure and produce and maintain accurate financial records for the Joint Venture.Work with the Income Generation Team on initiatives and developed with realistic net income projections The knowledge and qualifications you'll need…Qualified ACA, ACCA or CIPFA accountant; or Qualified by Experience with extensive relevant experienceKnowledge of computer based financial accounting systemsGood knowledge of Windows-based software packages, including spreadsheetsThe experience you'll need…Extensive experience of preparing final statutory accounts with supporting working papers, including reconciled control accounts, and liasing with auditorsStaff supervisionDeveloping and implementing financial proceduresProviding financial information for and appraising income generation initiativesPreparation of budgets and forecasts and reporting thereon 

Duties include,- Book Keeping (Adding invoices to accounting system, Reconciling accounts entries, Submitting VAT returns, Liaising with accountant for any further things required)- Amazon Account Representative (Speaking to Amazon account manager, sending products to amazon warehouse, working on FBA , Promotions and Sponsored ADs)- Other Admin Duties (Other office secretarial duties)Job Types: Part-time, Full-timePart-time hours: 20-40 per weekSalary: £15,764.00-£27,427.00 per yearBenefits: Casual dress Employee discount Flexitime On-site parkingSchedule: Flexitime Monday to FridayCOVID-19 considerations:Following government guidelinesAbility to commute/relocate: Manchester, M6 6JP: reliably commute or plan to relocate before starting work (preferred)Education: GCSE or equivalent (preferred)Experience: Retail Sales: 1 year (preferred) Online sales: 1 year (preferred)Work Location: In personReference ID: Book Keeper & Admin Person

An exciting opportunity to join CAMHS based at the Harrington Building as an office manager. The role will involve line management and supervision of current secretarial and reception staff and development and oversight of the administrative support provided to clinical staff. The Office Manager will be part of the Senior Leadership Team at the hub and will work closely with clinical and strategic leads, ensuring a high quality and efficient administrative service that support service delivery and improvement. The Harrington Building houses 5 CAMHS services that see young people from the ages of 0-18 years and their families, as well as an Inpatient Ward Galaxy House. You will be joining a friendly and welcoming team who value working together and supporting each other. The successful candidate will need to be a confident communicator and have previous experience of working at a senior level. An understanding of the NHS and partner organisations would be an advantage. You will be organised and enjoy working in a busy and diverse environment Main duties of the job Develop administrative processes and policies to ensure the effective running of the service To maintain absence records and carry out sickness reviews, return to work interviews etc. as per Trust policies. To undertake discipline, grievance, absence and performance management processes in accordance with Trust guidance To lead on recruitment into the administration team Carry out regular 1:1s and appraisals of administration staff Provide effective diary management to members of the senior leadership team. Ensuring that meetings are scheduled/rescheduled in accordance with competing priorities. Provide reports, presentations and information as required by the senior leadership team Ensure that all information received is communicated in a timely manner Ensure that confidentiality is maintained at all times in regard to the work of the CAMHS team. Advanced use of software Programmes such as MS Office, Hive and Paris. Ability to work under pressure and meet tight deadlines. Ability to prioritize and delegate tasks appropriately MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected]. We’re looking forward to hearing from you!