Overview of salaries statistics of the profession "Coach in UK"

Location: Italy - home based      Schedule: Full-time, Permanent             CROMSOURCE is a growing international CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative "one-team" culture, and we are looking for a dynamic person to join our in-house team as a Clinical Research Associate (CRA II/SCRA).  You will manage clinical projects to ensure quality, budget, and timelines are met while working on projects from our varied client base, ranging from small to mid-sized pharma, biotech, and medical device companies. The studies you will initially be assigned to will be within Oncology, Respiratory, Medical Devices, and Cardiology.                 Join our team and help us deliver clinical trials that will improve patients' lives.               Main Job Tasks and Responsibilities:Keeps professionally abreast of all scientific, regulatory, and operational aspects relevant to the clinical projects assignedAssists in the selection of sites, site evaluation visits, initiation visits, and ensuring follow-up by obtaining the pre-study documentation to ensure good start-up of the investigation sites.May act as Feasibility Associate after appropriate and documented training.Performs training site staff in all study procedures in order to ensure protocol/ICH-GCP compliance.Conducts and reports periodic monitoring visits in the field and reviews at each visit accuracy, legibility, completeness, and quality of the Case Report Form (CRF) in compliance with the protocol, SOP's and ICH-GCP requirements in order to ensure data integrity and subject safety.Conducts source data verification and in-house review of clinical data and ensures timely resolution of data queries to guarantee reliable clinical data.Manages the investigational products (storage, inventory, dispensing records, packaging, and labeling) and the trial material (Investigator study file (ISF), CRF, questionnaires, diaries, etc.) to ensure timely and correct supply to the siteCooperates with the site staff for ensuring proper reporting from the site of the safety issues (such as AEs/SAEs, SUSARs, etc.) and their follow-up, guaranteeing timely and appropriate handling of safety issues.Conducts and reports study termination and related activities (e.g. archiving) guaranteeing smooth completion of the project.Will be the main contact person for the site in order to ensure close follow up.Provides general support to the Clinical Research Division on quality control of clinical data.Promptly address the Projects Coordinators/ Project Managers/ Senior Project Managers about any issues that can jeopardize the conduct of the clinical projects assigned.Reports to the Head of Clinical Monitoring Unit on all activities performed during the study and sends all relevant documents according to the timelines and the requirements agreed for each single clinical trial.Develops training material and gives training in collaboration with the Training & Qualification Management UnitMay assist in contract negotiation with sites on study budget after appropriate and documented training.Assists the preparation of the study including CRF design/development, writes CRF instructions, and organizes the study files and documents to ensure good start-up of the investigation sites.May support the submission process in the project (or region), including submission requirements, timelines, informed consent development, etc. after appropriate and documented training.Guides and supervises Clinical Research Associate I (CRA I) in order to coach and train them on the job. Education and Experience:University Degree in scientific medical or paramedical disciplinesPrevious proven experience as a CRA, performing on-site monitoring activitiesStrong knowledge of clinical trial operations, GCP/ICH Guidelines, and other applicable regulatory requirements Specific Role Requirements and Skills:Fluent in EnglishProficiency in Microsoft Office (e.g. Word, Excel, Outlook)Willingness to travel The Benefits of Working in Italy:Meal vouchersMobile phone if requested by the Line ManagerDedicated Line ManagerMonthly meetings with the line managerFull performance and development process with end-of-year reviewsTeam events and end-of-year partyCareer opportunities within both our CRO departments and our TalentSource Life Sciences Unit, locally and internationallyEmployee satisfaction survey - your feedback is important for continuous improvement. The Application Process      Once you have submitted your CV, you will receive an acknowledgment email. If you have the requirements we need, you will be invited for a phone interview as the first step. If you would like to discuss the role before applying through the website @ http://www.cromsource.com/careers/job-vacancies please contact mailto:[email protected] for more information.             Who will you be working for?             About CROMSOURCE         CROMSOURCE is a family-owned international, full-service Contract Research Organisation that, since 1994, has been supporting our clients with outstanding clinical research and staffing solutions services. The successful growth of CROMSOURCE has been achieved by putting high quality and client focus at the heart of everything we do.                            Our Company Ethos      Our employees are the most valuable company asset. We value our resources and ensure they work in a friendly, family environment so they are able to develop their skills and talents. Human Resources is the fulcrum around which all CROMSOURCE activities are built, and close management and training is the core instrument to develop and maintain highly qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below-industry average turnover rates.       CROMSOURCE is an equal opportunities employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status.             Keywords: Clinical Research Associate, CRA, Site Management, Monitor, Monitoring, Oncology, Respiratory, Medical Device, Cardiology, Travel, Submissions, Ethics, Contract Research Organisation, CRO, Permanent, Pharma, Outsourcing.Skills: Cardiology, Oncology, Respiratory, Clinical Research Associate, clinical trials, CRO, Medical Devices, Monitoring, PharmaLocation: ItalyShare: LinkedIn Facebook Twitter Email

As the Maintenance Manager you will work closely with the Head of Engineering on this established site that is continuing to invest. You will manage a multi-skilled engineering team as well as the use of the business' CMMS to organise assets and develop PPM schedule. You will work in collaboration with the production teams to communicate and execute effective planned maintenance projects.You will also develop and coach your team to build high performing autonomous teams that will deliver business objectives sustainably.Key responsibilities:Oversee and manage all aspects of the maintenance department.Implement proactive maintenance strategies to minimise downtime.Ensure compliance with health and safety regulations.Develop and manage budgets for the maintenance department.Develop and deliver a robust maintenance strategy to meet the business needs.Manage, lead and mentor a team of engineers and technicians.Ensure that PPM system on the CMMS is properly utilised, managed and reviewed so that downtime is minimised.Develop, introduce and maintain visual workplace KPIs for production line teams.Collaborate with other departments to streamline processes.Drive continuous improvement initiatives within the department.Report key results to senior management regularly.Deliver on KPIs across compliance and operational performance.Instil a culture of operational excellence in all aspects of the engineering operations, with strong customer-centric values.This is a great opportunity for a Maintenance Manager with experience leading a team in a fast faced manufacturing environment with demanding time scales or an Maintenance/Engineering Supervisor looking to further develop their career. The successful applicant will be also have the following:Ideally a degree in Engineering or a related field or time-served engineer.Proven experience managing a team, there performance and development.Planning and process control capability.Ability to drive process improvement.Health & Safety knowledge.Strong problem-solving skills and a strategic mindset.

This is a key role in the business that will allow you to develop and drive process and operational improvements in order to deliver best possible efficiency and productivity. A big part of this role will be supporting in ensuring capital investment is properly utilised as the business embraces automation, defining and developing the best practice culture of a new site.Key Responsibilities:To lead, manage and direct the effective production and distribution of their products operation and a continuous improvement environment Manage and maintain the group's strategic objectives, budgets and KPIs Define and agree individual and team key performance indicators and targetsDrive department performance against defined and agreed key performance indicators to achieve targetsSupport the senior leadership team in creating a collaborative, target driven working environmentWork with the Production and Engineering teams to ensure best use of resources and support, best practice sharing and group policy implementationWork with project teams to propose improvement plans or capital investment cases to the board where appropriateEnsure a proactive approach to HSE related issues to deliver continuous improvement of occupational and process safetyTo set and communicate the department vision; coaching and developing the team to achieve individual objectives while driving continuous improvementSupport with ensuring that regular reviews of risk assessments / Safe Systems of Work for all activities and work equipment are undertakenSupport in determining KPIs for the site and measure them on a regular basisBuild a collaborative workforce and work effectively cross-functionallyDriving continuous improvement initiatives to reduce overall costs of production and levels of waste, whilst increasing OTIF and meeting all quality criteriaIdentify CAPEX and investment opportunities and support project implementation Create an environment of employee engagement, training and succession to create a high performance, motivated work culture and continuous improvement environmentThis is a great opportunity for an Operations/Manufacturing Manager with experience leading an automated operation through a period of transformation The successful applicant will also have the following:Change management experience ideally with lean manufacturing knowledge (using techniques like Six Sigma, DMAIC, SMED, Kaizen etc.)Proven track record developing teams & driving performanceThe ability to work well, in collaboration with a cross functional senior management teamHSE training/awarenessExcellent communication skills with the ability to communicate at all levelsAbility to coach and develop a team to deliver their maximum potential

The post holder will provide a comprehensive professional personal office service including full administrative and secretarial support the Director of Medical Education (DME) and Head of Medical Education (HoME). The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. The post holder will optimise the time of the Director of Medical Education (DME) and manage and co-ordinate all incoming and outgoing business correspondence on their behalf. S/he will be responsible for a number of administrative areas related to postgraduate medical training and expected to use their own initiative, working under minimal supervision. The post holder must be able to plan and manage a range of complex duties, organise their work to meet deadlines and respond professionally to enquiries both internal and external to the organisation. The role will require constant awareness of the work and key priorities of the Medical Education team. The post holder will be part of a small team and will be expected to cover colleagues in instances such as annual leave. With a diverse culture and equally diverse range of opportunities across numerous specialties and services – whatever stage of your career you're at, there's always a place for you at CNWL. Provision of a personal assistant service to the DME. This will include the management and production of all correspondence, diary management ensuring that all key meetings and events are diarised, appropriate time is available and paperwork is prepared. Assist and coordinate the distribution of the Postgraduate Medical Education newsletter liaising with trainees, medical students, trainers, consultants withoverall sign off by Head of Medical Education and Director of Medical Education and releasing it in a timely manner. Managing and coordinating the Medical Education pages on Trustnet and external post graduate medical education team website to ensure information and contacts are up to date. To monitor e-mail and correspondence and be able to bring essential items to the attention of the DME and Medical Education deputies/HoME/MEM for action. Preparation and management of the PGME meetings, such as Postgraduate Medical Education Group, Medical Education Senior Management Group, trainee support meetings and other meeting as appropriate. This will include drafting of agendas, production of formal minutes, dealing with action points, liaising with projects, tracking progress and booking and management of venues. Assisting with Corporate induction when required by the team if a huge intake. Compile and submit study leave reimbursement requests to finance on a monthly basis Co-ordinate the local induction for St Charles and South Kensington and Chelsea trainees. Manage sickness absence and annual leave for the team via the health rostering system and closing off monthly manpower returns. Assisting and coordinating conferences and training workshops as necessary. Managing the Higher Trainee Executive Shadowing Programme Provide administration support to the SRTT/LTFT/IMG Champion Co-ordinate the PGME awards programme Co-ordination of trainee mentoring programme Co-ordination of the bi-monthly Trust Learning Round Ad-hoc administration support for the Medical Education Manager Collation of relevant information, drafting of responses and preparation of correspondence on a wide range of routine and non-routine issues both internally and externally. Co-ordinate and support the work of the DME and key programmes within medical education. Collation of raw data from internal and external sources on a regular basis and production into appropriate formats, e.g. spreadsheet, reports. Provide and receive information electronically, verbally or in writing which may be of a confidential or sensitive nature and ensure this is communicated properly within and outside the organisation. To be the initial point of contact by phone or in person for the DME and ensure that all enquiries are handled to the highest standard of customer care. To ensure that financial procedures are followed in order to ensure the effective management of allocated budgets. Replace and order stationery and other stock items to ensure adequate provision for all work undertaken by the PGME department. To undertake any other duties commensurate with the grade and experience

At Mazars we have a wide range of opportunities for you to gain experience in a firm that truly cares about your aspirations. Our business is an engine for rapid and consistent career progression, and we are known for giving ambitious people early responsibility and exposure. Do you enjoy talking with diverse groups of people and like working with numbers and data?Do you set high standards for your work, and have a curiosity for working in business? If you want to gain a world-renowned professional qualification and want to start a career that involves continued learning, this is a great opportunity for you. About the role At Mazars, we believe audit is essential to the economic foundations of a fair and prosperous world. Audit has been, and remains, a profession at the heart of our business. Our auditors support the public interest and, by caring about the organisations we audit and their stakeholders, we help to build sustainable businesses for the benefit of society as a whole. If you join our Audit Service Line, you will be part of a growing team of around 1,400 people who are committed to quality, to technical excellence and to adding value to our clients daily. In the fast-moving world of business, comprehensive, and robust auditing continues to be invaluable, and our teams provide audit and assurance services which are vital to our clients' business control and credibility. We offer a distinctive, human-centric approach that goes beyond compliance, with an integrated structure that allows us to work together as one team. We serve regional, national and international companies of all sizes and structures, and you'll have the opportunity to work on a variety of client engagements in interesting sectors. Job purpose The role of an auditor is to ensure financial statements produced by audited entities are ‘true and fair' and an accurate representation of the transactions and balances they claim to represent. In the audit service line, you can expect to be part of highly engaged teams, working together to deliver high quality audits in line with expectations and deadlines. We are now operating a hybrid working model, so as a trainee you will split your time between working from home, visiting the office, client sites when required or studying for your professional exams. We are looking for candidates with a strong desire to learn and progress, and we give increasing responsibility when an individual is ready rather than at pre-determined times. However, our broad expectation of roles and responsibilities during the three-year training contract is set out below. During your first year you will: Work with various audited entities, building a strong understanding of their business or organisation; Learn how to prepare professional audit documents in line with our audit methodology using audit software and systems; Develop a thorough understanding of financial statements; and Be able to obtain relevant information from key stakeholders whilst building effective and professional relationships. During your second year you will: Build and develop audit skills in increasingly complex and technical areas; Be able to take ownership for sections allocated to you in an audit file; Self-review your own work, ensuring minimal review points are raised by managers; and Be able to coach and support less experienced and new team members. In your final year you will be expected to take on significantly more responsibility. Depending on the audited entity, this may involve taking the lead on a technical area or a team and ensuring the entire audit file is completed. This will include a combination of working to stated deadlines, managing the work of other team members, taking responsibility for the budget, and presenting in both team and audited entities meetings. About IT External Audit If you join our IT External Audit function, you will form part of an innovative, dynamic, and expanding national team. We work with both UK businesses and Global companies – it's a fantastic way to understand the important aspects of business and markets. In our team you will gain experience across a variety of sectors, such as: Financial Services, Banking, Insurance, and Investment Corporates/Private Sector/Industry & Services Retail and Consumer products organisations Central and Local Government The person Strong work ethic; the desire to get things done, and to learn and progress. Interpersonal skills; the ability to build professional relationships with a foundation of trust and responsibility. Analytical skills; the ability to accurately and diligently assimilate information, grasp concepts quickly, research and solve problems. Independent; the ability to think critically, challenge when appropriate, and to apply professional scepticism. Attention to detail and strong time-management skills. Credible and effective communication skills (written and verbal). Affinity with our values; in particular, respect for individuals, diversity, and integrity. Strong academic performance is important; however, we understand that things don't always go to plan. Our recruitment process looks at your whole self – academic achievements as well as other experiences in which you have grown and developed. We balance your academic results alongside the aptitude assessment within our recruitment process to ensure that you will be successful in your role with us. Mazars & me: who are we? Mazars is a leading international professional services firm delivering exceptional quality in audit, tax, financial advisory, outsourcing and consulting. It's also a fun, fast-paced, positive place to work and make friends. At Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and make an impact. So that everyone can reach their full potential. Every story is different at Mazars. Our people have amazing, personal experiences so the best way to learn about life here is to hear it first hand from them. Learning and development We offer a diverse range of experiences, with prestigious clients and dynamic projects across a range of sectors and geographies. We offer an excellent technical grounding and real responsibility from the start, with early exposure to clients and partners. We have a culture of coaching, feedback, mentorship and one-to-one support, so you will learn from working closely with accessible colleagues and leaders who have so much to share. Most importantly, we give our people the tools and support they need to define their own career path and realise their full potential. As part of your training, we offer the opportunity to gain a professional qualification whilst earning a competitive salary and gaining invaluable experience. This includes funding, time off to study, attend college and complete online courses. Your professional qualification is only part of the story at Mazars; we support all our trainees with a blended approach to training and development including classroom study, 1:1 coaching, and soft skills training. We will fund you towards the ICAEW Certificate in Finance, Accounting and Business (CFAB), this will be followed by a Certified Information Systems Auditor (CISA). You will be supported by a mentor and an appraising manager to keep your career and aspirations on track. And you will be allocated a buddy who will support you to settle into the team and navigate your first year at Mazars. Inclusion and diversity Being inclusive is core to our culture at Mazars; we want to ensure everyone, whether in the recruitment process or beyond, is fully supported to be their unique self and provided with a level playing field. To read more about our approach click here. Next steps At Mazars, we are one diverse, multicultural, multi-generational team that fosters a sense of connection and belonging. If you are looking to join a firm where you can take ownership of your career, get involved, believe in yourself and put your ideas into action, then we think you will be a great addition to our team. Roles will be closed as soon as we find the right people, so to avoid disappointment we encourage you to submit your application as soon as possible. International applications – Please note that the deadline to apply for international candidates who require visa sponsorship is 15th March 2024. Applications received after this date will not be progressed. Benefits Annual Leave + Charitable Giving Dental Insurance Wellbeing Benefits Virtual GP Cycle to Work Gym Discounts Life Assurance Pension Flexible Benefits + Meet the recruiter

Customer Service Admin – 1 year FTC £25,000 SW1 My client, a nationally recognised membership body, is looking for a Customer Service Admin with at least 1 years’ experience processing high volumes of data and producing reports. The Role: Preparing files in both MS Excel Responding to member queries Administration and maintenance of this files Update and maintain accurate information on the in-house system To provide reporting and admin support to customers to meet service levels. Assist with the provision of invoices via Sales Force To monitor the reports generated by users and engage with users in the event that the reports cause issues Essential requirements: Experience producing reports and administering data in a similar role Expert user of MS Excel and ideally MS Access Strong organisation and administration skills High level of accuracy Excellent communication skills Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114

Reference number BUC10306 Contract type Permanent Working hours Full Time Level of DBS check required Enhanced with Barred List Date posted 19 Oct 2023, 11 p.m. Application deadline 8 Nov 2023 Contact email [email protected] Overview We are looking for an experienced, highly organised, meticulous, and personable PA to the Headteacher. This is an opportunity to make a significant positive difference in a centrally important role at the heart of our school. Salary Type: Bucks pay Salary details: Pay range 7 (£36,646-£40,579) Contract type: Permanent Hours: Core hours of 8:30-4:30, although full time, the majority of the school holidays can be taken off Closing date: 08/11/2023 12:00 Interviews to be held: Monday 13th / Tuesday 14th November 2023 About us We are here to provide the best possible education for girls. We are passionate about the breadth of aspiration and opportunity, and ensure that our girls are empowered with the skills, habits and attributes needed to thrive in the 21st Century and to contribute significantly to the world. www.challonershigh.com About the role The role provides a full secretarial, administrative and support service to the Headteacher and oversees Human Resources recruitment and related processes and administration. The postholder will also line manage the front office and provide a range of support and administration services for governors. Please refer to full job description. About you The successful applicant will have a significant PA and secretarial/administrative background and experience of leading, motivating and managing a team Other information Visits to the school are warmly welcome. To arrange a visit or to find out more about the role, please contact our school office on the number below. Please send completed application forms to the email address below. Tel No: 01494 763296 Email: [email protected] Dr Challoner’s High School is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent convictions and conditional cautions All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). For further information on filtering please refer to Nacro guidance and the guidance issued by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’). It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. All shortlisted applicants will be required to complete self-disclosure form and return prior to interview.

What makes Community Integrated Care a great place to work: Community Integrated Care is a national social care charity which provides care and support to thousands of people across England and Scotland and we are currently recruiting for a Recruitment System Administrator & Onboarding Team Leader to join our Recruitment department on a full time permanent basis. You can be based anywhere in the UK but you need to be available to work from our Widnes Head Office when required but otherwise you can work from home or a flex between the two. What is "The Deal" for you? We offer you a rewarding role with the opportunity to develop your skills and future career in a rewarding and enriching environment. We also offer the following: Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments. You can be based anywhere in the UK but you need to be available to work from our Widnes Head Office when required but otherwise you can work from home or a flex between the two. Competitive Salary: £28,000 to £35,000 (dependent upon experience) Pension: contributory pension scheme Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life Who you’ll be supporting & more about the role: The Recruitment System Administrator & Onboarding Team Leader role will be responsible for maintaining and developing the ATS system to support the candidate experience and system users. You will lead, develop, empower and engage the onboarding team to do their very best work and create an environment and culture that promotes Community Integrated Care as a great place to work. Day to Day: Exploring, testing and recommending system developments and enhancements to enhance the candidate's journey Creating, sharing and analysing recruitment related reports for the Head of Resourcing, Projects, Regional Management and Stakeholders. Supporting the Head of Resourcing to standardise and embed ways of working for the ATS system and recruitment processes. Troubleshooting technical matters and working with the ATS provider to resolve. Set expectations and manage, monitor, coach and develop the onboarding team to ensure that they feel supported, meet the required standards, and continuously develop their capabilities and experience, both individually and as a team. Managing calls and emails from across the business relating to recruitment and onboarding, and escalating them where necessary, ensuring they are dealt with and resolved in a timely manner Keep an active interest in developments across the industry and proactively improve processes and systems To lead the onboarding team to ensure appropriate governance frameworks and systems are in place to ensure all regulations, professional standards, and legislation associated with the vetting and appointment of colleagues to the charity is followed and embedded within service delivery. Provide specialist input to the continuing development, implementation and improvement of onboarding, vetting, and recruitment systems, including operational, governance and reporting processes to maximise effectiveness, efficiency, and quality. Your values: Our Ideal Candidate: You really value a great customer experience - you're definitely a people person and you're really motivated by providing a great service and learning experience. You have bags of creativity and enjoy finding ways to enhance learners experience through technology. You pick up systems quickly - it never takes you long to learn a new system, device, or programme. You'll be Self-organised and methodical, with strong attention to detail. Problem-solving skills, with a curiosity and tenacity to resolve issues. People might describe you as a little picky because you've got a great eye for detail and accuracy. You enjoy working with detailed information and you are looking for a desk-based role. You are brilliant at communicating - you find it easy to explain things in a way that is easy for others to understand. You’re a leader who empowers colleagues Skills and Experience: You'll have 2-5 years experience working with ATS systems, preferably Eploy You’ll have 2-5 year experience in leadership role You’ll have experience of managing projects, including communications and stakeholder management. You have a track record in taking the lead in solving problems and driving results quickly. You’re not only a wiz with Microsoft Office, especially Excel, you enjoy sharing and upskilling other administrators. Working with reports and large quantities of data is essential. Interested and want to know a bit more? To find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

About us Sharp Gaming is on an exciting journey, and we need to add to our dynamic team of people so that we can continue to dominate the industry, delivering a seamless gaming experience that is a cut above the rest. We are part of the Betfred family which means that we have the investment to innovate, drive advanced, creative technologies forward and to build unrivalled gaming experiences, but we also keep our freedom and independence. As a team we work fast, aim high, are focused and ambitious. So, if you want to be part of something quite unique and drive the future of gaming, then it’s to time to join Sharp Gaming! Job Purpose This role is key to the smooth running of day-to-day operations within the Service Delivery team. You will primarily be responsible for the handling of incidents and service requests coming into the IT Service Desk via telephone, email or portal as well as liaising with business departments and third parties where necessary. Please note: this role covers a 24/7 Service Desk function so a flexible approach to working hours is necessary (shifts are 4 days over 7 to cover day and throughout the night). Job Duties You will be responsible for: Maintaining the Service Desk mailbox to ensure all received emails are processed and dealt with in a timely manner, in line with our Incident Management Process. Logging all service requests made via telephone or email on our call management tool, Samanage; ensuring all required information is gathered. Ensuring open tickets are updated when relevant information is provided. Ensuring all incidents raised are allocated and prioritised appropriately to the relevant teams. Handling priority incidents, making sure initial triage is completed before escalating as outlined in our Incident Management Process. Updating customers on progress of incidents when requested. Equipment procurement (quotation production, ordering and allocation). Asset Management Fulfilment of User Access requests in line with Betfred Access Management Process Ad-hoc admin duties where required (including reporting, information requests, etc). Knowledge, Skills and Experience: Experience of working in a fast-paced customer service environment. Have the ability to recognise and react to high priority issues following an Incident Management Process. An understanding and experience with Microsoft Office 365. Excellent communication skills, both written and verbal. Have the ability to multi-task, prioritise and be able to work on your own initiative. Excellent customer service skills with working experience are essential. Ability to learn and understand new skills and processes and apply them in day-to-day activities. What is in it for me? £23,000 - £26,000 per annum, depending on experience Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.

Lead Service Desk Analyst The Opportunity You will be responsible for the day to day management of the Service Desk Analyst, ensuring that NCC Group employees, receive a high standard of service and support. The Service Desk Manager will also be responsible for planning, training, and implementation of support provision. You will also have line management responsibility for Service Desk. Key Responsibilities Build relationships with key stakeholders to understand support required by Service Desk, to help provide and maintain a high degree of customer service for all support queries. • Responsibility for Incident, problem, and change management within your Team. • Contribute to project management tasks. To ensure all NCC Group support requests in the call logging are regularly updated on progress and dealt with in accordance with NCC Group processes. To ensure successful handover of completed work and products to customers or the IT team with the appropriate documentation, training, and communication of any known faults. To provide technical support for all incidents, service requests and change requests. Any activities which are associated with the NCC Group support function, including, but not limited to; managing standard and escalated incidents, service requests, change requests, and project requests and ensuring they are handled in an effective manner and progressed to resolution. To be pro-active when seeking to resolve the problem and escalate more complex issues to the appropriate team. To ensure all Client support requests in the call logging are regularly updated on progress and dealt with in accordance with NCC Group processes. To carry out in-house testing on all hardware, products, and services where necessary. • Management and Motivation of the Team • Be able to delegate tasks and projects to the team members, being fair and support the project stages with the analysts Skills These 4 skill levels tell you about the level of expertise required for the job role at that level: Awareness. You know about the skill and have an appreciation of how it is applied in the environment. Working. You can apply your knowledge and experience of the skill, including tools and techniques. You can adopt those most appropriate for the environment. Practitioner. You know how to share your knowledge and experience of this skill with others, including tools and techniques. You can define those most appropriate for the environment. Expert. You have both knowledge and experience in the application of this skill. You are a recognised specialist and adviser in this skill including user needs, generation of ideas, methods, and tools. You can lead or guide others in best-practice use. A senior service desk analyst monitors inbound calls, supports operators in service resolution and intervenes in difficult calls. At this level, you will be expected to: • own and update the script for service desk analysts • manage availability, coach, and develop one or more service desk analysts Skills needed for this role Asset and configuration management. You can track, log and correct information to protect assets and components. (Relevant skill level: awareness) Analytical and problem-solving skills: You understand how to apply basic techniques for analysis of research data and synthesis of findings. You know how to involve your team in analysis and synthesis. You can present clear findings that colleagues can understand and use. (Relevant skill level: Working). Availability and capacity management: You know how to manage service components to ensure they meet business needs and performance targets. (Relevant skill level: Awareness). Business analysis (IT operations): You know how to investigate problems and opportunities in existing processes and contribute to recommending solutions to these. You can work with stakeholders to identify objectives and potential benefits. (Relevant skill level: Working). Change management: You can implement changes based on requests for change. You know how to apply change control procedures. (Relevant skill level: Working). Communication skills: You can translate and communicate accurate information to technical and non-technical stakeholders. You know how to facilitate discussions within a multidisciplinary team, with potentially difficult dynamics. You can advocate for the team externally and manage differing perspectives. (Relevant skill level: Practitioner). Continual service improvement. You can identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions. (Relevant skill level: working) Customer service management. You will maintain a high level of customer service and have the confidence to deal with complex complaints. You will know how to use empathy to satisfy customer demands. (Relevant skill level: practitioner) Incident management: You can identify and register incidents, gathering the required information and allocating it to the appropriate channel. (Relevant skill level: practitioner) Ownership and initiative. You can own an issue until a new owner has been found or the problem has been mitigated or resolved. (Relevant skill level: working) People management: handling interpersonal conflicts, leading employee training, managing deadlines and building company culture. (Relevant skill level: working). Problem management. You can investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. (Relevant skill level: awareness) Service focus. You can take inputs and establish coherent frameworks that work. (Relevant skill level: working) Service Management Framework knowledge. You have knowledge and/or a Level 3 Service Management Framework qualification. (Relevant skill level: working) Service reporting. You can produce relevant reports in a standard format in an agreed timeframe. You can work with important stakeholders to discuss any changes in the reporting processes. You can add a commentary that provides an interpretation for the data set. (Relevant skill level: working) Technical understanding. You know about the subject matter and understand what it involves. (Relevant skill level: awareness) User focus. You can identify needs and engage with users or stakeholders to collate user needs evidence. You understand and can define research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes. (Relevant skill level: working). Coaching and Mentoring (coach and mentor junior team members, and assist in the provision of first-class services and consistent levels of capability as required by the organisation) (Relevant skill level: practitioner) Project management skills: You know how to apply your knowledge and experience of project management methodologies, including tools and techniques. You know how to adopt those most appropriate for the environment. (Relevant skill level: awareness). • Management Planning (provide input into overall management - workforce, budget, technology roadmaps, projects and tasks) (Relevant skill level: working) • Relationship management: You can identify important stakeholders and relationships and work with teams to build these. You understand how to Work with stakeholders and contribute to improving these relationships. (Relevant skill level: working). Service reporting: You can produce relevant reports in a standard format in an agreed timeframe. You can work with important stakeholders to discuss any changes in the reporting processes. You can add a commentary that provides an interpretation for the data set. (Relevant skill level: working). Strategic thinking: You can work within a strategic context and communicate how activities meet strategic goals. You can contribute to the development of strategy and policies. (Relevant skill level: awareness). Technical specialism: You can assist in technical support activities and carry out agreed / routine maintenance and administration tasks. (Relevant skill level: working). About NCC Group The NCC Group family has over 2,500 members located all around the world, providing a trusted advisory service to 20,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. If you do not want us to retain your details please email [email protected]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. Support Services is a team dedicated to ensuring the optimal performance of Cerner Millennium applications through 24x7x365 proactive monitoring, management and quick problem resolution. The Support Services team stands ready to provide direct and continuous support for the day-to-day operational management of Cerner applications. As a Change Implementation Analyst (Customer Service Admin Support) in our Support Services team, you will be primarily responsible for following configuration work plans to configure solution functionality and components in production and non-production environments. You will gather requirements and determine scope of work to estimate delivery effort and delivery timeframes and apply change management processes throughout service request life cycle. In this role you will troubleshoot and validate configurations to ensure successful implementation in client domains and communicate effectively to clients and internal stakeholders. Change Implementation Analysts evaluate the impact of changes within the client environments and, with support, make recommendations in accordance with Cerner standards. You will also identify potential integration points and cross-solution builds. What we’ll offer A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. Support Services is a team dedicated to ensuring the optimal performance of Cerner Millennium applications through 24x7x365 proactive monitoring, management and quick problem resolution. The Support Services team stands ready to provide direct and continuous support for the day-to-day operational management of Cerner applications. As a Change Implementation Analyst (Customer Service Admin Support) in our Support Services team, you will be primarily responsible for following configuration work plans to configure solution functionality and components in production and non-production environments. You will gather requirements and determine scope of work to estimate delivery effort and delivery timeframes and apply change management processes throughout service request life cycle. In this role you will troubleshoot and validate configurations to ensure successful implementation in client domains and communicate effectively to clients and internal stakeholders. Change Implementation Analysts evaluate the impact of changes within the client environments and, with support, make recommendations in accordance with Cerner standards. You will also identify potential integration points and cross-solution builds. What we’ll offer A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed

At Mazars we have a wide range of opportunities for you to gain experience in a firm that truly cares about your aspirations. Our business is an engine for rapid and consistent career progression, and we are known for giving ambitious people early responsibility and exposure. Are you a school leaver with strong analytical skills and attention to detail looking for a great start to your career? Do you enjoy building trusted client relationships? If you are committed to self-development and learning, this is a great opportunity to gain an excellent technical grounding and real responsibility. About the role The role is to ensure accurate and timely preparation of statutory financial statements and tax compliance for a range of SME clients. You will work under the direction of Seniors, Assistant Managers and Managers, providing high quality advice on their year-end compliance process and work with other teams to deliver an excellent client experience. We are now operating a hybrid working model, so as a trainee you will split your time between working from home, visiting the office, client sites when required or studying for your professional exams. During your first two years you will: Learn how to use accounting and tax software and systems in order to prepare less complex financial statements and tax returns. Develop an understanding of financial statements and the nature of the clients' business. Be able to obtain relevant information from other departments and clients whilst building good communication with both. Work closely with your colleagues to encourage teamwork and asking questions to proactively aid your development. IXBRL tagging. During your third year you will: Manage your own assigned client work, with a focus on efficiencies to maximise business performance also. Self-review your own work, ensuring minimal review points are raised by managers. Have confident knowledge of accounting standards which you apply to a given set of year end financials. Prepare the corporation tax, personal tax and P11D returns and computations for less complex clients. Develop a sound technical knowledge of up to date accounting and tax matters. Coach and lead more junior team members. Work directly with our clients and begin developing relationships with those clients to deliver on repeat engagements. In your final year you will be expected to be able to take responsibility for the junior members of your team. You will train them and review their work. About the team Our Accounting and Outsourcing team works to support our clients to better run their finance functions, understand their financial position and performance, and to ensure they are compliant with changing accounting and tax legislation. With the relentless pace of technology change you will need to be able to advise clients in areas such as process and digitalisation, business performance and financial reporting, while building enduring relationships that positions Mazars as a trusted adviser. Our successful team of more than 250 professionals is growing across all areas including cloud accounting, payroll, financial reporting and company secretarial. An introduction to our SME team The SME team specialise in providing a wide range of accounting, tax and advisory services to the SME market. The clients will usually be owner managed businesses, typically below a £10m turnover, that have few complex issues, but who appreciate a service provided by a single team so that all information about the business and their personal objectives are understood by the Mazars team members that they work with. Clients can be limited companies, partnerships or sole traders, where we prepare their accounts, business tax computations and personal tax returns. The team provides a wide range of support and advice that is relevant to SMEs, covering aspects such as digital accounting systems, tax mitigation, trading internationally and simply being a sounding board for our clients. About you We are looking for exceptional candidates to join our team who demonstrate the following: Interpersonal skills; the ability to build client relationships with a foundation of trust and responsibility. Analytical skills; the ability to think critically, research and solve problems. Attention to detail and strong time-management skills. Commitment to self-development & learning. Affinity with our values; in particular, respect for individuals, diversity and integrity. Strong academic performance is important; however, we understand that things don't always go to plan. Our recruitment process looks at your whole self – academic achievements as well as other experiences in which you have grown and developed. We balance your academic results alongside the aptitude assessment within our recruitment process to ensure that you will be successful in your role with us. Mazars & me: who are we? Mazars is a leading international professional services firm delivering exceptional quality in audit, tax, financial advisory, outsourcing and consulting. It's also a fun, fast-paced, positive place to work and make friends. At Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and make an impact. So that everyone can reach their full potential. Every story is different at Mazars. Our people have amazing, personal experiences so the best way to learn about life here is to hear it first hand from them. Learning and development We offer a diverse range of experiences, with prestigious clients and dynamic projects across a range of sectors and geographies. We offer an excellent technical grounding and real responsibility from the start, with early exposure to clients and partners. We have a culture of coaching, feedback, mentorship and one-to-one support, so you will learn from working closely with accessible colleagues and leaders who have so much to share. Most importantly, we give our people the tools and support they need to define their own career path and realise their full potential. As part of your training, we offer the opportunity to gain a professional qualification whilst earning a competitive salary and gaining invaluable experience. You will receive full support to study towards the AAT qualification. Upon successful completion of this you will move onto study towards your ACA qualification. Both will be funded by Mazars. We would encourage you to research what is involved in these qualifications. You will have time off to study, attend college and complete online courses. Your professional qualification is only part of the story at Mazars; we support all our trainees with a blended approach to training and development including classroom study, 1:1 coaching, and soft skills training. You will be supported by a mentor and an appraising manager to keep your career and aspirations on track. And you will be allocated a buddy who will support you to settle into the team and navigate your first year at Mazars. In addition to this, you'll earn a competitive salary and gain invaluable experience whilst making great connections in a fun environment. Inclusion and diversity Being inclusive is core to our culture at Mazars; we want to ensure everyone, whether in the recruitment process or beyond, is fully supported to be their unique self and provided with a level playing field. To read more about our approach click here. Next steps At Mazars, we are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. If you are looking to join a firm where you can take ownership of your career, get involved, believe in yourself and put your ideas into action, then we think you will be a great addition to our team. We recruit on a rolling basis, which means that we make offers throughout the season as we meet exceptional candidates. Roles will be closed as soon as we find the right people, so to avoid disappointment we encourage you to submit your application as soon as possible. International applications – Please note that the deadline to apply for international candidates who require visa sponsorship is 15th March 2024. Applications received after this date will not be progressed. Benefits Annual Leave + Charitable Giving Dental Insurance Wellbeing Benefits Virtual GP Cycle to Work Gym Discounts Life Assurance Pension Flexible Benefits + Meet the recruiter

We are Manchester Local Care Organisation - an exciting, new public sector organisation that is bringing together NHS community health services and social care services in the city. MSK Physiotherapy Administrator and Physiotherapy Assistant We are seeking a highly motivated and organised individual to join our MSK Physiotherapy Administration Team. This full-time role will help the team manage the large number of referrals we receive into the service. It will involve telephone contact with patients, booking appointments on computer-based systems, sending patient letters and the management of waiting lists. This workload underpins the MSK Physiotherapy service and is fundamental in allowing our clinicians to provide the highest standards of care. Consequently, candidates will require excellent communication skills, experience working on relevant computer systems and have outstanding organisational and time management skills. The successful applicant will also support clinical staff to deliver online and face-to-face group-based education and exercise programs, such as the Back To Fitness and Back Wise groups; this will include referral management and delivering education and exercise therapy, under the direction of qualified physiotherapists. Whilst these classes are currently run online due to the COVID-19 pandemic, the longer-term plan is to return to conducting them in person. To support MSK Physiotherapy administration staff with waiting list management tasks, such as data transfer to the EMIS system, managing telephone calls from patients, booking Physiotherapy appointments, sending appointment letters and assisting with clinic management within MSK Physiotherapy. To support MSK Physiotherapy staff with delivering management plans for patients with musculoskeletal conditions, through online and face-to-face individual and group-based sessions. To support administration and clinical staff with meeting key targets and deadlines regarding management of facilities, documentation, audit and stock within the MSK Service. The first health and social care staff have been deployed to us from April 2018 and are now starting to work in new ways across the city. Our teams work as one in the neighbourhoods they serve – delivering and designing services in partnership with local people. We also provide key services that work across wider localities and city-wide. We believe that our pioneering approach will make a massive difference to the health of people in our city and we are looking for you to join our team and help us do this. MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected]. We’re looking forward to hearing from you!

The Production Shift Manager will work a mix of 12hr days and nights to coach and develop a team of approx. 20 heads:Coach, mentor, develop and manage a team of direct operational reports.Track and take responsibility for the day-to-day operational departmental performance including full compliance of policies procedures and legality.Ensure all Operational responsibilities are adhered to and that the planned production schedule is achieved in fullAccurately capture and record operational performance results on an hour to hour/day to day basis and drive continuous improvement processes to drive efficienciesEnsure that non-conformities are actioned on a prompt basis, driving back to root causeEnsure quality and health & safety standards are adhered to at all timesProvide regular training to the team and wider businessThe successful Production Shift Manager will work a 12hr days and nights and will have:FMCG/food manufacturing backgroundContinuous improvement knowledgeStrong management experience - specifically experience coaching and developing staff to be more efficient and optimise processesProactive approach

The key responsibilities of the role include:Be the face to the Customer quality, food safety, and compliance of packaging focusing on more strategic versus tactical mattersRegularly review and update the Customer to agree on expectations in the areas of Quality, Compliance and Food SafetyManage complaint handling and follow up. Report the root cause and action plansIdentify customer needs and uncover improvement opportunities within work flow practicesCoach supplier partners & new suppliers to develop capability to meet relevant standardsEnsure Global Quality and Safety Requirements (GQSR) manual is understood and met by suppliersVisit supplier's plants to evaluate and assure adherence to safety, process control, quality control, equipment maintenance, and sanitation processes. Work together with suppliers to develop programs to improve deficient areasLead continuous improvement in quality performance across product categories with supplier partners and category teamsEnsure packaging standards and specifications are understood, enforced, and compliedIntegrate the "Voice of the Customer" into packaging specificationsPut in place the proactive quality systems and protocols and lead suppliers in the continuous improvement effortsSupport EU projects, as a coach and resource for Supplier Technical RoundtablesEngage with and build relationships with industry groups and associations and use their knowledge of emerging issues and contacts with regulatory and legislative bodiesProactively action on regulation compliance and use the resources & platforms to positively influence government on regulations and standards build-up or revision.Support market leads in business reviews and other relevant customer-facing opportunities to help message and articulate packaging quality requirementsThe ideal candidate will have a background in:Experience in a Quality role in a manufacturing environment where they were responsible for raw materials from production to finished goodsExperience in senior management capacity and customer interface.MSc or BSc in food science or similarTechnical knowledge on paper/plastic products and quality management systemsAbility to communicate with and influence internal and external customersDemonstrate knowledge of quality practices and principles in a proactive manner to lead supply partners and to educate the Customer

Accounts Preparation - Financial statements & management accountsPrepare financial statements/management accounts for a wide range of client structures and differing complexity to UK GAAP or IFRS standardsPrepare and review VAT and Corporation Tax returnsCompile a full file of working papers for all accounts preparedLiaise with auditors in respect of the financial audit of client entities as requiredLiaise with clients & intermediaries in respect of monthly & quarterly management accounts as requiredEnsure that financial statements prepared are completed and signed off within client, statutory or regulatory deadlinesAttend client meetings in respect of accounting matters as requiredReview annual and periodic accounts prepared by teamSupervisionSupervise more junior members of staffDelegate tasks to more junior members of staffCoach more junior members of staff in relation to day-to-day activitiesCoach more junior members of staff in relation to proceduresMonitor the workflow of more junior staffCoach more junior staff in relation to time management and prioritising skillsYou will have a strong accounting and reporting background. Whilst this would absolutely be a perfect first move for someone moving out of chartered accountancy, candidates with a strong accounting background will equally be considered.The right candidate will either be qualified or at least at finalist level.

Leading the outbound process within a busy warehouseManage the day to day running of a team of 30-40 colleagues Ensure all orders are fulfilled accurately and on time, all vehicles are loaded safely and correctlyMotivate and focus staff to achieve maximum efficiencyMonitor staff working hours and manage attendanceCoaching & developing staffBeing a health & safety advocateContinuous improvement Background in warehouse managementAbility to coach & motivate large teamsProcess drivenContinuous improvement experienceWMS experience

About Us Sharp Gaming is on an exciting journey and we need to add to our dynamic team of people so that we can continue to dominate the industry, delivering a seamless gaming experience that is a cut above the rest. We are part of the Betfred family which means that we have the investment to innovate, drive advanced, creative technologies forward and to build unrivalled gaming experiences, but we also keep our freedom and independence. As a team we work fast, aim high, are focused and ambitious. So, if you want to be part of something quite unique and drive the future of gaming, then it's to time to join Sharp Gaming. Job Purpose Responsible for analysing, designing, installing, configuring, maintaining and repairing network infrastructure and application components. Responsible for providing direction, information, and recommendations regarding network configurations and installations along with standard industry best practices. Job Duties Provide 2nd/3rd Line Technical (Network) support to the Sharp Gaming/Betfred network infrastructure. Act as Technical (Network) resource within identified business projects. Provide technical documentation (Design, Changes etc) to support the project. Adhere to Sharp Gaming/Betfred Project Management, Incident Management and Change Management methodologies. Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Firewall Security, Network LAN/WAN, VXLAN, IP Routing, IPSec VPN, VMware NSX-T, Cloud technologies such as AWS/Azure be advantageous Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems Plan and implement Network Projects Design, setup and configure complex switching environments Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore devices Provide input into Capacity Management, Disaster Recovery and Business Continuity Planning. Identify and escalate improvements to the operational management of the network infrastructure including the selection of suitable tools. Investigate emerging technologies, documenting findings and providing benefits of such technologies to Betfred Organise the internal/external vulnerability/penetration scans, liaising with third party scanning vendors. Providing IT with detailed reports and where applicable an implementation plan of corrective actions. Knowledge, Skills and Experience Essential Demonstratable experience in a similar role Professional qualifications (CCNA minimum) or industry skills that can be demonstrated Cloud Platform knowledge – AWS/Azure Firewall Knowledge, Palo Alto, Cisco, Fortinet, Checkpoint and others VMware NSX-T Knowledge LAN/WAN protocols WIFI Solutions, Cisco Meraki Operated in an environment where Change Management is strictly adhered to. Excellent communication skills (verbal and written) Maintain a thorough understanding of LAN/WAN Experience of a professional service desk Strong organizational skills and ability to multi-task in a small business environment Maintain network security through proper configuration of VPN and Firewalls Good documentation skills Project Delivery experience Standby is a must for this position Desirable Knowledge of IS0 27001, PCI-DSS What is in it for me? £40,000 - £50,000 per annum, depending on experience Flexi-time (start anywhere between 7am and 10am) Hybrid (2 days in the office and 3 days from home) Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.

About Us Sharp Gaming is on an exciting journey and we need to add to our dynamic team of people so that we can continue to dominate the industry, delivering a seamless gaming experience that is a cut above the rest. We are part of the Betfred family which means that we have the investment to innovate, drive advanced, creative technologies forward and to build unrivalled gaming experiences, but we also keep our freedom and independence. As a team we work fast, aim high, are focused and ambitious. So, if you want to be part of something quite unique and drive the future of gaming, then it's to time to join Sharp Gaming. Job Purpose: There is an opportunity within IT Service Delivery for an IT Service Management (ITSM) System Administrator who is responsible to support the development, implementation and sustained support of the IT supported applications. Day to day responsibilities will include supporting the Service Desk function in maintaining and analysing the growing data held within the IT supported applications, ensuring related business processes are adhered to, as well as the implementation of any functionality changes as required. The role will be required to cover all Head Office sites as required, working 37.5 hours over 5 days. Job Duties Assist Access Management team in the delivery of an automated User Access process; including user management (keeping the User database up-to-date), auditing and reporting, and highlighting areas for improvement. User Account setup, removal, and input into the User Access Control processes and continual improvement. Equipment procurement (quotation production, ordering and allocation). Proactively gather new system requirements for BAU development and continual improvement of the service management software. Work with the business and 3rd parties to document any process changes which will require user training, and provide appropriate support documentation. Regular auditing and reporting of the asset inventory, ensuring all CIs are captured and up-to-date, and highlighting any areas for future. Assist Support Management with regular reporting and other ad-hoc administrative/ audit requirements. (including reporting, information requests, etc). Assist Access Management team in the delivery of an automated User Access process; including user management (keeping the User database up-to-date), auditing and reporting, and highlighting areas for improvement. Creation and management of Service Catalog items, including the production and delivery of training materials. Knowledge, Skills and Experience Essentials Experience of working in a fast-paced customer service environment. Have the ability to recognise and react to high priority issues following an Incident Management Process. An understanding and experience with Microsoft Office 365. Excellent communication skills, both written and verbal. Have the ability to multi-task, prioritise and be able to work on your own initiative. Excellent customer service skills with working experience is essential. Ability to learn and understand new skills and processes and apply them in day-to-day activities. What is in it for me? £22,000 - £26,000 per annum, depending on experience Flexi-time (start anywhere between 7am and 10am) Hybrid (2 days in the office and 3 days from home) Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.