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Overview of salaries statistics of the profession "Police Officer in UK"

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Overview of salaries statistics of the profession "Police Officer in UK"

32 750 £ Average monthly salary

Average salary in the last 12 months: "Police Officer in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Police Officer in UK.

Distribution of vacancy "Police Officer" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Police Officer Job are opened in . In the second place is Falkland Islands, In the third is Isle of Man.

Recommended vacancies

Police Officer - London
British Transport Police, London, Greater London, GB
The British Transport Police is currently on the lookout for future Police Officers.Can you work in London and surrounding areas?Recruitment for Police Officers is ongoing in both Inner and Outer London, including stations such as Kings Cross, Euston, Wembley, Croydon, Clapham Junction, West Ham, Waterloo, Stratford, Luton, and Stevenage, among others.Is this the role for you?As a Police Officer with the British Transport Police, you'll hold a vital role in safeguarding and ensuring the safety and well-being of millions of passengers, staff, and the public. Offering one of the highest starting salaries for PCs across England & Wales, along with an attractive benefits package, this opportunity provides geographical flexibility, national working opportunities, and professional development.This role includes a diverse range of responsibilities, from addressing serious and organised crimes to tackling issues like graffiti and theft. As part of a supportive team committed to upholding the law, preventing crime, and delivering exceptional service, your duties will include patrolling, emergency response, criminal investigation, intelligence gathering, and public reassurance which will improve public trust and confidence in us.Joining the British Transport Police offers comprehensive training programs, continuous learning, and opportunities for specialisation in areas such as Counter-terrorism, CID, or County Lines.Progression and specialisation aren't just possibilities; they're priorities within our specialist police force.In return for your commitment, you will receive:The basic starting salary is 29,751 rising year-on-year to a maximum of 46,044 per annum after 5 years.Locations within Inner London attract a regional allowance to reflect the increased cost of living. This includes: 7,224 for Inner London ( 4338 London Allowance plus 2,886 London Weighting Allowance) from day 1 of training.Oyster card to use at any time.Voucher and incentive schemes such as cycle-to-work as well as a wide range of high street and online discounts.Continued investment in learning; supported by our in-house talent & development teams.A highly competitive pension scheme (Career Average Revalued Earnings).22 days holiday (rising to 30 days with service).We do need to let you know that you will not be eligible to apply if:You have been unsuccessful following a BTP Police Officer or Special Constable interview in the last 6 months.You have been unsuccessful following BTP vetting checks within the last 12 months.You have ever received a custodial sentence (other cautions, convictions and involvement with the police must be declared during the vetting process but are not necessarily a bar to employment).You have previously been dismissed from another force or you currently have a live investigation.You have been declared bankrupt, have a CCJ or an un-managed IVA.You have tattoos that are deemed offensive; tattoos on face and neck will be considered on a case-by-case basis.You do not have permanent right to live and work in the UK.Benefit from Positive Action?At the British Transport Police, we are proud guardians of the railway, and it is crucial that we represent the diverse communities we serve and protect. As One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.Our vacancies are open to everyone, and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions. If you have the skills, experience, and values that here in BTP we pride ourselves on then we would welcome you to apply.For more information on Positive Action please click here or email the team on Essential Skills and Reasons to Apply:To thrive in this role, you'll need to embrace variety and be adept at handling challenging situations. Excellent communication skills, the ability to build rapport with individuals from diverse backgrounds, diplomacy, composure under pressure, and quick decision-making skills are vital. While the hours may be unconventional and some situations mentally, physically, and emotionally taxing, rest assured that your contributions are making a real difference, with ample support provided when needed.Want to apply?Applying is straightforward, with all applications completed online. Ensure all questions are answered to avoid having your application declined.The application deadline is 23:00 hours on Tuesday, April 30th, 2024. Early submission is encouraged to avoid disappointment. So do not delay and apply today.Join us:Bring your professionalism, commitment, and leadership skills on board and be part of a police force like no other. For inquiries or assistance, feel free to contact our friendly team at .If you're passionate about serving your community and ensuring the safety and security of millions of commuters, staff, and the public, then this could be the opportunity you've been waiting for.Join us in safeguarding our railways and making a real difference in the lives of those who rely on them every day.
Police Community Support Officer
British Transport Police, London, Greater London, GB
Join us at British Transport Police (BTP) as we recruit PCSOs (Police Community Support Officers) to make a difference in our communities!Can you work in London?We are recruiting for PCSO's within Inner London (locations across the network including Stratford, Kings Cross, Liverpool Street, Waterloo, Euston, and many others).Is this the role for you?BTP is seeking PCSOs to join our team, protecting and serving the railway environment and its community to minimise disruption, crime, and fear of crime. This role is crucial to our mission.Like Home Office PCSOs, BTP PCSOs focus on enforcing BTP Byelaws within the railway environment, offering diverse responsibilities where no two days are the same. Responsibilities include conducting visible patrols at stations, victim care, security threat management, minor crime investigations, community relationship-building, and supporting PCs. Unlike Home Office police forces, our PCSOs are trained and equipped with handcuffs.Ideal candidates should demonstrate resilience, excellent customer service skills, and a passion for community engagement and partnership-building. PCSOs should be prepared to work shifts, including weekends and bank holidays.Superintendent David Rams said: "Our Police Community Support officers are an integral part of our British Transport Police family. They carry out vital work across the railway network to keep passengers and staff safe. We care deeply about our Police Community Support officers who deliver an exceptional service to our communities across England and Wales."In return for your commitment, you will receive:Competitive salary: 26,098.99 + 3,033.56 London allowance + 15% shift allowance = 33,047.39A minimum of 15% shift allowance will be received upon completion of 8 weeks training. Shift allowance can be up to 20% but will default to 15% in the first instance. This will increase year on year, until you reach top spine point - 33,605.31 (inclusive of allowances).Benefits including 28 rising to 30 days holiday, travel benefits, and access to internal progression opportunities.Continuous learning and development opportunities supported by our in-house talent & development teams. Including internal progression to become a Police Officer.Are you eligible?You will be ineligible to apply if:You have been unsuccessful following a BTP PCSO interview in the last 6 months.You have been unsuccessful following BTP vetting checks within the last 12 months.You have ever received a custodial sentence (other cautions, convictions and involvement with the police must be declared but are not necessarily a bar to employment).You have previously been dismissed from another force.You have been declared bankrupt, have a CCJ or an un-managed IVA.You have tattoos that are deemed offensive; tattoos on face and neck will be considered on a case-by-case basis.You do not have permanent right to live and work in the UK.The Pension:BTP GPP Police Staff Pension Scheme is administered by Royal London. It’s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at Please note if you are an existing member of Police Staff in the RPS your pension will not be affected.Benefit from Positive Action?At BTP, diversity is integral to our mission as guardians of the railway. We value inclusion and believe it enhances decision-making, fosters creativity, and drives innovation. Our vacancies are open to everyone, and appointments are solely based on merit. To promote diversity, we encourage applications from individuals from underrepresented groups, including Black, Asian, and minority ethnic backgrounds, women, people with disabilities, neurodiverse individuals, and LGBTQI+ persons. We offer targeted workshops and advice sessions to support potential candidates from these backgrounds. If you share our values and have the skills and experience, we welcome you to apply and join our diverse team. For more information on Positive Action please click here or email the team at Want to apply?Apply now! The closing date for applications is 2300 hours on Tuesday 30th April 2024. For further information on eligibility criteria and application process, please refer to the attached recruitment pack. We look forward to welcoming you to our team!Join us today and contribute to keeping our community safe on every journey.Any questions?if you want to ask us any awkward or obvious’ questions, if you are unsure whether your personal circumstances are suitable for a career as a PCSO but don’t know how to talk to us about it OR have any questions about the application process, please email our friendly and helpful team where we will be happy to help: . If your question is related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.
Admin Assistant (People & Development Branch) (Grade B)
Greater Manchester Police, Manchester
Number of Posts 2 Advertised INTERNAL AND EXTERNAL APPLICANTS Branch/Division People & Development Branch Location Sedgley Park Training Centre (Prestwich) Grade Grade B Rank Not applicable Leadership Level Peer Leader Contract Type Permanent Hours 36.25 hours per week Hours Full time Advertised Salary £20,604 - £21,018 per annum Advert Based in the Prestwich area of Manchester the Sedgley Park Centre is the training base for GMP. The branch has responsibility to train all staff including recruits, first response teams, enquiry counter officers, integrated neighbourhood policing teams and control room staff. The branch delivers a comprehensive menu of training options and prides itself on the quality of service it provides, continually looking to improve and innovate. Recognised as a centre of excellence, GMP trainers regularly host events for police forces from across the country and overseas. Greater Manchester Police are focused in being the best force in the country. The communities we serve across Manchester are our customers and we value the trust they place in us. Maintaining trust requires that we constantly assess and improve our relationships with all our communities. Encompassing everyone we come into contact with we strive constantly to improve the customer experience. The training dealt with by the Administration hub ranges from Computer training, Leadership training to Public Order and Officer Safety training. The role involves daily and weekly tasks such as creating events on our training administration system, creating class lists and updating attendance. A large part of the role is forward planning to ensure duties are completed ahead of course start dates. Some paper administration is also completed, such as creating course manuals and support materials however a large part of this role is computer based. There will be opportunity and requirement to work with a wide range of police staff and officers from across the force, of varying ranks on a day to day basis. The role requires regular communication by phone, email and visitors to the site. This role requires strong organisational and planning skills, and the ability to multi task. The role requires the postholder to have keyboard experience i.e. typing/computer applications such as Microsoft Office and carry out duties/tasks relevant to the post including: recording/inputting information and associated filing. It is essential that you have experience of handling information of a sensitive and confidential nature and display the capability to produce written work to the required standard, accurately, legibly and concisely i.e. minutes letters, reports relevant to the post. Closing Date 14 Nov 2023 Recruitment Team Contact [email protected] Other Information To be eligible for appointment as a member of police staff, you must be a British citizen or a citizen of a country that is a member of the European Economic Area (EEA) or Switzerland. Commonwealth citizens and foreign nationals are also eligible but only if they are resident in the UK free of restrictions. After 30 June 2021, nationals of the EEA or Switzerland will also need to provide evidence that their stay is free from restrictions. In the context of EEA nationals, we are content that pre-settled status counts as free from restrictions. Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criteria will be tested. Apprentices; you must be in the second half of your apprenticeship to be eligible to apply for this role. Due to the Equality Act (2010) the sickness will not be checked until the conditional offer stage of the recruitment process and therefore candidates need to ensure that they have a good attendance record for the last 2 years for Staff and officers and for 12 months for apprentices. The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so. If you have a disability and you require support with your application, please let us know so we can consider and support you with any reasonable adjustments you may require. If you need any support completing this application please contact [email protected] and the recruitment team will be happy to assist . Should you require reasonable adjustments during the recruitment process, please let us know during the selection process. Please note that you will be required to provide an educational psychologist report in support of any adjustments. Policing values are enshrined in the Code of Ethics (a copy of which can be found at https://www.college.police.uk/What-we-do/Ethics/Ethics-home/Documents/Code_of_Ethics.pdf Every person serving with the police service needs to adhere to these standards of professional behaviour. As an applicant to Greater Manchester Police, we expect that you will hold views and attitudes in line with the Code; that if you are successful in your application you will uphold the Code of Ethics by displaying the behaviours that the Code sets out; and that you will report any conduct of others that falls short of those standards. Any failure or apparent failure to uphold the Code of Ethics will be taken seriously. It will be looked into and in cases involving serious and/or repeated failings, criminal and/or misconduct proceedings may follow. With that in mind, you are reminded that you must not share any information relating to the recruitment and assessment process. Sharing of such information could result in criminal and/or misconduct proceedings. Please note, all of our communication will be sent to you via the e-mail address you provide on your application form, therefore please ensure [email protected] is in your mail safe senders / safe recipients list to prevent our e-mails going into your junk mail. The portal to upload Tattoos should not be used to upload CV’s or Expressions of Interest, if you do this your application will not be included in the recruitment process. Minimum Age for Applications 16
Social Media and Admin Volunteer
Humankind Charity, Postal Code MRA, Manchester M
Vacancy No VN3513 Employment Type Volunteer Contracted hours 5.00 Work Pattern Monday to Friday Location Rochdale Road - Manchester M40 7RA Location Region North West Location City Manchester Location Postal Code M40 7RA Interview Date 28 Nov 2023 Job Details Social Media and Admin Volunteer We have an exciting opportunity to join Humankind in Manchester. If you have a creative flare, interest in the power of social media and want to help people share their stories this could be the volunteer opportunity for you. We value our volunteers and seek to ensure their diverse roles are rewarding and beneficial to all. The volunteer role would support with the running of our social media accounts, leading on a motivational text service for those accessing our support and admin support for the service. Tasks may include: Sourcing, preparing, and creating media content, e.g.short text, Videos, Images, Audio, Gifs Option to design graphics and visuals Engaging with volunteers & colleagues to creatively share their stories; includes being a scribe Writing motivational messages and sending these as text messages to people Support colleagues to input client details onto an electronic system. Gathering case studies for Impact Reports. For full role description click here Who are we… Humankind is one of England’s most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. About the role… Humankind is an equal opportunities employer If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team at [email protected] Salary Period Per Annum Vacancy Salary Range 0 DBS Requirement Volunteer Basic Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 19 Nov 2023
LEGAL ASSISTANT (ADMINISTRATOR/SUPPORT ROLE)
Geoffrey Miller Solicitors, Unit Digital Park, Pacific Way, Salford, Media Cit ...
We are seeking a Legal Assistant to join the UK’s most prestigious firm of specialist driving offence solicitors. Geoffrey Miller Solicitors is a highly respected law firm specialising in motoring criminal defence law in the UK. Recognised as industry leaders with offices in Salford and London, employing a wealth of experience, providing expert legal representation and guidance to clients. We are not a legal aid firm and only deal with private paying clients. JS Miller Solicitors is a separate trading name for serious motoring criminal prosecution cases and serious civil litigation. However, you will work for both firms at the same office. Geoffrey Miller Solicitors are very different from most law firms and proud of that. You will enjoy traditional business hours, competitive salary, bonus and benefits and the opportunity to be part of a dynamic team who are at the top of their game in this niche area of law. Everyone who works for us is properly valued not just in monetary terms but with recognition, progression opportunities and much more. Our head office is based in Salford, just outside the hub of Media City (within walking distance of the tram stop if you take public transport or we have free parking directly outside the office for anyone driving to work). The office is modern, spacious and bright. We have music playing throughout the day in the open plan area, a comfortable staff room and an on-site gym, which is free for use by all staff! Here’s the Basic Details: JOB TITLE: Legal Assistant LOCATION: Unit 3 Digital Park, 3 Pacific Way, Salford, Media City, M50 1DR. HOURS: 35 hours per week/Monday to Friday 9am-5pm with a flexible 1-hour lunch break SALARY: £20,000 – £25,000 (depending on experience). BENEFITS: You can enjoy a range of benefits including, free onsite parking, discretionary bonus scheme, Life Insurance benefit, Private Healthcare (tenure based), Pension, Health Cash Plan, Career Progression programme, Onsite gym, Flexible holiday options, Discount memberships, Savings club, Charitable support, Casual dress, Wellness programme, Training and development support, Loyalty incentives and free refreshments. We are also a real living wage employer. Tech We have invested heavily in our case management development, cloud IT, and phone systems. All Paralegals are allocated a laptop, mobile phone and office equipment. Eco-Friendliness We are paperless for a start! We are also proud supporters of Ecologi to offset our carbon footprint. about our approach to conscious capitalism. Key Responsibilities The successful candidate/s will be working within a small team from a shared inbox to provide comprehensive legal support to our Paralegals & Solicitors. You are expected to have open communication with your colleagues and work as an integral part of the team to meet/exceed common firm goals. We work in an incredibly fast paced, high-pressured environment (we really cannot stress this enough) so it is extremely important that you respond to all of your emails throughout the day, understanding the sense of urgency associated with instructions received and prioritise accordingly. You can expect your workload to include a variety of the tasks below but it is not limited to this list: Answering calls including taking new enquiry details swiftly but accurately from potential clients and transferring to case handlers to provide complex legal advice; Obtaining and combining dates of availability for trial Counsel and Experts daily; Resulting cases in court the same day; Opening client files upon receipt of instructions; Booking Counsel and Experts daily to attend all court hearings; Chasing responses daily as instructed, from the courts, prosecution, police, GP surgeries, hospitals, clients, witnesses etc.; Chasing & taking payments from clients, raising invoices; Drafting correspondence and documents daily to assist the case handlers; Contacting the court daily to confirm listing details for all hearings in court the next working day then confirming listing details to all parties required to attend; Collating and sending briefs to counsel and/or chambers for all court hearings; Collating case law cited in skeleton arguments/applications and producing corresponding index of enclosures; and Preparing claims to recover costs from the court for clients at the end of successful cases. Person Requirements An optimistic mind-set/approach; Enthusiastic, passionate & motivated by helping others; Reliable – punctual with an outstanding attendance rate; Resilient; Proactive and highly productive; Accountable and solution orientated; Approachable and non-judgmental of our clients and the allegations they face often including drink driving and drug driving; Strict adherence to our duty of confidentiality; and A preference of working as a team rather than independently. Skills and Competencies We are looking for unique individuals who possess all of the skills and traits below. However, it is equally as important that this list resonates with you too, otherwise we may not be the firm for you: At least 3 years’ administrative experience is essential (legal is preferable); At least 2 years’ experience using Proclaim or an equivalent case management system is essential; Strong IT skills including using Outlook, Word and Excel; Excellent communication skills including telephone customer service; Strong prioritisation skills – an awareness of urgency in the industry we work in; and Strong organisation skills – experience of responding and dealing with all emails/instructions the same day (no backlog of more than 24 hours). Qualifications GCSE’s in English, Maths and IT at Grade C or above Training We hold the position of the market leader in the niche of motoring law. This is a highly technical area of criminal law where even the most experienced general crime solicitors have little knowledge of the various strategies we apply to our cases. Our Legal Assistants are not here to do general basic admin, often the case at large law firms, the role is much more comprehensive and fast paced as detailed above. We expect very high standards and maintain those with regular performance management and training for all new starters regardless of experience. The firm has a dedicated Training Officer who implements interactive training plans from the outset. In addition to face to face training and feedback sessions, we also hold regular team and firm meetings where new procedures are discussed between colleagues with various levels of experience so that there is never a time where any member of the team is without support. You will also be assigned a ‘buddy’ to assist you with any queries you may have further to training. Please note, that further to face to face training, you will be expected to utilise our office manuals which document all procedures step by step and are updated on a regular basis as an active resource available to all staff requiring assistance with task work. Application Process Please visit our careers page to find out more about our firm, including what it’s like to work with us, a list of the staff benefits, progression options https://www.motoroffence.co.uk/careers/working-at-geoffrey-miller-solicitors/ If everything we have explained so far is appealing to you, please submit your CV and cover letter to consider to [email protected] Only shortlisted candidates will be contacted for an interview. We are committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and encourage candidates with disabilities to apply. Please note that this is not a legal role, it is a support administrative role. Please do not apply if you are looking for a legal position (Paralegal, Solicitor etc.) No Agencies Please
Personal Assistant to Chief of Staff
Lewisham and Greenwich NHS Trust, London SE
An exciting opportunity has arisen in the Trust Executive office for a Band 5 Executive Personal Assistant on a permanent basis. This is a role for a highly organised and committed personal assistant who will provide support to the Chief of Staff (CoS) and some support to the Associate Director of Corporate Affairs. The postholder will need to be a team player, with strong communication skills and be able to undertake extensive diary management. Co-ordinate and plan the Director’s activities and resolve complex and conflicting commitments on a daily basis. To provide a comprehensive secretarial and administrative support function to the CoS including taking minutes at regular meetings. To manage the diary of the CoS, dealing confidently with staff at all levels both internally and externally using independent judgement to make necessary revisions To deal with incoming correspondence (written and email) on a daily basis, referring post to other members of staff or departments for action as To arrange and service meetings, including hospitality, ensuring agendas and associated papers are disseminated in a timely manner ahead of meetings. To attend meetings as requested, producing minutes and disseminating information as necessary. Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development 2. Widening access (anchor institution) and employability 3. Improving the experience of staff with disability 4. Improving the EDI literacy and confidence of trust staff through training and development 5. Making equalities mainstream This is a role for a highly organised and committed personal assistant who will provide support to the Chief of Staff (CoS) and some support to the Associate Director of Corporate Affairs. The postholder will need to be a team player, with strong communication skills and be able to undertake extensive diary management. To provide full secretarial and administrative support to the CoS/Associate To contribute to the smooth running of the Trust offices, including providing temporary cover for other Executive Directors’ Personal Assistants as part of a collaborative EPA team. Key Result Areas & Performance: • Co-ordinate and plan the Director’s activities and resolve complex and conflicting commitments on a daily basis. To provide a comprehensive secretarial and administrative support function to the CoS including taking minutes at regular meetings. To manage the diary of the CoS, dealing confidently with staff at all levels both internally and externally using independent judgement to make necessary revisions To deal with incoming correspondence (written and email) on a daily basis, referring post to other members of staff or departments for action as To arrange and service meetings, including hospitality, ensuring agendas and associated papers are disseminated in a timely manner ahead of meetings. To attend meetings as requested, producing minutes and disseminating information as necessary To type and draft where appropriate, correspondence and other documents as required, checking all typing for accuracy, spelling and grammar before it is sent To monitor stock levels of stationery and equipment and order as required To deal with all enquiries in a polite and courteous manner, using tact and discretion, referring enquiries to other staff as necessary and/or responding appropriately to the This may require obtaining and sending information in various forms. To ensure that efficient and effective systems of communication and office practices, such as filing, are established and maintained, both in paper and electronic form. To be responsible for updating attendances for staff and making necessary changes when staff change their hours of work, annual leave and other To maintain an effective ‘Bring Forward’ system To ensure that confidentiality of information, both oral and written, is maintained at all times. To work closely with the other Executive Directors’ Personal Assistants to assist the smooth running of the secretarial and administrative provision including providing cover as necessary To represent the CoS in a professional manner at all To undertake delegated projects or assignments and prepare reports arising from these On behalf of the CoS, carry out research/fact finding work to inform current issues/projects. To provide some support to the Associate Director as needed. To maintain effective Electronic Rostering on behalf of the Director as requested – to include sickness, annual leave and compassionate leave for Director and direct reports. To apply discretion and sensitivity when dealing with concerns received from staff, patients or other stakeholder groups referring these on to the relevant individual(s) within the Trust. To occasionally deal with difficult patients when seeking or asking for information regarding complaint letters or appointment letters together with verbal Responsible for monitoring stock levels, ordering and maintaining office supplies/equipment, placing Requisitions orders on SBS receipting them and making payments when appropriate Responsible for logging serious and red incident reports ensuring the documents are signed in a timely manner. Dealing with any issues that arise in the absence of the CoS, filtering what’s based on importance. Responsible for organising interviews, induction, ID and Login details for new members of staff. To liaise with other Trust divisions and services as needed to facilitate the work of the Director To support the Director by placing purchase requisitions on Trust systems in line with the Trust’s SFIs/SOs Workforce• To provide cover for secretarial/administrative duties as necessary during absences and at times of pressure. To work autonomously, prioritising own workload, deciding when necessary to refer to the Executive Assistant To provide general technical support and advice to colleagues on software To deal with staffing requirements and ensuring that staff attend mandatory training / complete PDRs (where applicable). Assist the CoS in the recruitment of staff, providing information on their behalf and liaising with the recruitment providers making sure that timetables and schedules for interviews are properly organised. Location The postholder is expected to work across both hospital sites.
DDaT IT Operations Incident Management Team - Incident Manager
Home Office, Manchester
Details Reference number 319866 Salary £34,350 - £36,755 Job grade Higher Executive Officer Contract type Permanent Business area HO - Digital Data and Technology Type of role Information Technology Working pattern Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Manchester - Soapworks About the job Job summary The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK. The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone. Our work is guided by these principles: We put user needs first We value delivery and outcomes over process We work in the open Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role. We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work. You can keep up-to-date with our work on the Home Office DDaT blog. Job description As a member of the DDAT IT Operations Incident Management team, you will play a key role in the provision of service support at the Home Office, contributing to the delivery of high-quality consistent incident, problem and request fulfilment management processes across the estate. You will identify and log issues, and support with investigating and addressing Home Office users’ technical queries, requests, incidents and problems in a timely and professional manner, maintaining a clear focus on the user throughout. You will work closely with other DDAT technical support teams and a variety of suppliers to address issues and restore services within agreed service level agreements. You will also get the opportunity to learn about the variety of delivery and support approaches in place at the Home Office including Agile delivery and DevOps. This post is eligible for a DDaT RRA. Successful Candidates with exceptional skills and experience may be assessed for RRA between (edit accordingly: £3,000 - £5,000). This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in-line with departmental priorities and could be reduced or withdrawn at any time. Due to the nature of the role, this post is available on a full-time basis only. The flexible working arrangement of Hybrid working (working partly in their workplace(s) and partly at home) is available subject to local agreement with line management. Person specification Your main responsibilities will be: Supporting the effective management of technical incidents in line with incident management processes Reviewing and ensuring accurate information about technical incidents is captured and recorded in order to provide the relevant information to the appropriate DDAT support teams and to facilitate service and management reporting Providing a point of escalation for Service Desk team members Supporting the major incident review process: reviewing major incidents, documenting major incident reports and lessons learned in a timely manner; and ensuring identified actions are completed Providing stakeholders with updates on the status of technical incidents, service requests and problems Regularly engaging with other DDAT teams and / or suppliers to resolve technical incidents, service requests and problems in line with SLAs You will also be expected to carry out the following day to day activities: Managing and owning incidents of all priorities to meet user requirements Proactively contributing to continual service improvement through the identification of incident management process and procedure improvements Liaising with Problem Management to support root cause analysis activities Producing and sharing reports and analysis on technical incidents as required Supporting the onboarding of new / updated services as required, undertaking the necessary training to upskill in the support of the new services Undertaking knowledge management activities: identifying, controlling and storing any relevant information, and maintaining knowledge items to ensure that they are current, relevant and valid Sharing knowledge and expertise with others, coaching and supporting team members as required Undertaking appropriate training for the role and seek to constantly improve performance through personal development Participating, contributing to and supporting collaboration initiatives and career development within the IT Operations community, building in-house capability via a professional community of practice Essential criteria You’ll have a demonstrable passion for IT support, with the following skills or strong experience in: Understanding and / or experience of adhering to ITIL v3 / v4 service management processes and procedures Experience of leading technical calls with proven stakeholder management skills Good communication and interpersonal skills, with an ability to communicate effectively and professionally Ability to work as part of a team and to engage effectively with users, third-parties and suppliers Good analytical and problem-solving skills Strong sense of ownership and drive to follow tasks through to completion Customer-focused The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role: Strategy and Architecture: Business Strategy and Planning o Knowledge Management (KNOW) – level 1 Delivery and Operation: Service Operation o Incident Management (USUP) – level 3 Delivery and Operation: Service Operation o Problem Management (SLMO) – level 3 Delivery and Operation: Service Operation o IT Infrastructure (ITOP) – level 2 Delivery and Operation: Service Design o Service Level Management (SLMO) – level 3 Relationships and Engagement: Stakeholder Management o Customer Service Support (CSMG) – level 2 You should currently hold or be willing to undertake NPPV 3 vetting (including financial checks). This is essential for this role and can be arranged once you are in post. Desirable Criteria Ideally you will also have the following skills or some experience in: Performing a similar role within the Civil Service or at other organisations Using a Service Management toolset to log and update service incidents Understanding of Lean, Agile and DevOps principles within a Product-centric delivery model Knowledge and experience of using ServiceNow Experience of leading large and complex technical calls with proven stakeholder management skills Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Making Effective Decisions We only ask for evidence of these behaviours on your application form: Managing a Quality Service Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. As part of the application process, you will be asked to complete: A CV detailing job history/qualifications/skills A statement of suitability (personal statement) (maximum 750 words) Provide evidence of the behaviour Managing a Quality Service (250 words maximum) Further details around what this will entail are listed on the application form. The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the Essential criteria as detailed in the job advertisement. The sift will be held on the lead behaviour - Managing a Quality Service and the statement of suitability (personal statement). The CV will not be scored. However, if a large number of applications are received, an initial sift will be conducted on the lead behaviour - Managing a Quality Service. Candidates who pass the initial sift will then be progressed to a full sift. Interviews will be conducted on behaviour-based questions. Sift and Interview dates Sift is expected to take place from 2nd November 2023. Interviews are expected to take place from 28th November 2023. We will try to meet the dates set out in the advert, however on occasions these dates may change. Interviews will be carried out via video. Candidates will be required to have access to: A laptop (personal or work) with a working webcam Good internet connection Microsoft Teams PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given. Further information Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement. If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful. For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice A reserve list may be held for a period up to 12 months from which further appointment may be made Who are eligible to apply to roles advertised Internally and Across Government? Internally advertised roles are open to existing Home Office staff only. Across Government roles are open to all government departments and Accredited NDPBs. Roles are restricted to existing: Permanent Civil Servants. Fixed term appointments who were appointed following fair and open competition. Please speak to your HR department if you are unsure of how you were recruited. Employees of those NDPBs who have been Accredited by the Civil Service Commission (see NDPB Accreditation - Civil Service Commission (independent.gov.uk). Please check if you are a Civil Servant or Accredited NDPB Public Servant. Public servants from Accredited NDPBs will be recruited as external hires rather than civil servant transfers. See section on NDPBs within the Candidate Information Notes. Also see the Civil Service Commission’s Recruitment Principles for more information on Exceptions Recruitment - Civil Service Commission (independent.gov.uk) Other worker types operating within the public sector (e.g. Agency workers, Contractors, police, military, NHS etc.) and those appointed under Exceptions 1-4 of the CS Commission’s Recruitment Principles (including Secondments, Seasonal Workers) are not eligible to apply. They can only apply to Externally advertised roles. Visa sponsorship We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License. Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. For further information please see the attached notes for candidates which must be read before making an application. Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details. Transfer Terms: Voluntary. If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents. Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustments If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Resourcing Centre - DDaT Resourcing Email : [email protected] Recruitment team Email : [email protected] Further information If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance [email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
Administrative Officer
Ministry of Justice, London
Administrative Officer – London – 80216 £27,000 London AO Administrative Officer Enforcement Proud to Serve. Proud to keep justice going. Who Are We? Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Key purpose of the role Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender’s earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work. Duties may include: Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. Process financial information Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Create and update records on in-house computer system and data input. Collection of financial impositions imposed by the court. Enforcement of financial impositions using designated Fines Officer Powers. Process Casework including standard documentation and information, court orders, claims, fines, fees etc. To work to workload targets in terms of throughput and accuracy. What will the successful candidate look like? We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly. You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do. Additional Information Applications are invited online via Civil Service Jobs: www.civilservicejobs.service.gov.uk. Once submitted, your application will be managed through an online system (Justice Jobs). Your application will be reviewed, and you will be notified if you have or have not been successful at this stage. If you have been successful, you will be invited to book an interview. The interview will focus on your Behaviours and Strengths, based on the Civil Services Success Profiles. For more information on success profiles, please visit – https://www.gov.uk/government/publications/success-profiles. Support When ing For guidance on how to write your application please follow this link HM Courts & Tribunals Service Star document (hmctsjobs.co.uk) Salary £27,000 Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail [email protected]); To Ministry of Justice Resourcing team ([email protected]); To the Civil Service Commission (details available here) The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Administrative Officer - London
HM Courts and Tribunals Service, London WCB
Details Reference number 319379 Salary £27,000 A Civil Service Pension with an average employer contribution of 27% Job grade Administrative Officer AO Contract type Permanent Type of role Operational Delivery Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 10 Contents Location About the job Benefits Things you need to know Apply and further information Location This position is based at VICTORY HOUSE EMPLOYMENT TRIBUNAL LONDON, WC2B 6EX About the job Job summary Please refer to Job Description Job description We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. AO Administrative Officer Enforcement Proud to Serve. Proud to keep justice going. Who Are We? Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Key purpose of the role Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work. Duties may include: Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. Process financial information Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Create and update records on in-house computer system and data input. Collection of financial impositions imposed by the court. Enforcement of financial impositions using designated Fines Officer Powers. Process Casework including standard documentation and information, court orders, claims, fines, fees etc. To work to workload targets in terms of throughput and accuracy. What will the successful candidate look like? We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly. You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do. Additional Information Applications are invited online via Civil Service Jobs: www.civilservicejobs.service.gov.uk. Once submitted, your application will be managed through an online system (Justice Jobs). Your application will be reviewed, and you will be notified if you have or have not been successful at this stage. If you have been successful, you will be invited to book an interview. The interview will focus on your Behaviours and Strengths, based on the Civil Services Success Profiles. For more information on success profiles, please visit - https://www.gov.uk/government/publications/success-profiles. Support When Applying For guidance on how to write your application please follow this link HM Courts & Tribunals Service Star document (hmctsjobs.co.uk) Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Managing a Quality Service Delivering at Pace Benefits Alongside your salary of £27,000, HM Courts and Tribunals Service contributes £7,317 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an average employer contribution of 27% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : SSCL Recruitment Enquiries Team Email : [email protected] Telephone : 0845 241 5359 Recruitment team Email : [email protected] Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/ https://justicejobs.tal.net/vx/appcentre-1/brand-2/candidate/so/pm/1/pl/3/opp/80216-80216-Administrative-Officer-London/en-GB
Business Support Assistant - CSERB-DRB (Child Sexual Exploitation Referrals Bureau - Designated Repo
National Crime Agency, Warrington
Details Reference number 326505 Salary £22,950 This post qualifies for payment of a Recruitment and Retention Allowance (RRA): This is currently set at £3000 for this post. The RRA is an enhancement to the role and is reviewed annually. A Civil Service Pension with an average employer contribution of 27% Job grade Administrative Officer NCA Grade 6 Contract type Permanent Loan Secondment Returner Length of employment 2 years- Loan and Secondment Business area Child Sexual Exploitation Referrals Bureau, Intelligence Command Type of role Administration / Corporate Support Analytical Intelligence Investigation Legal Services Operational Delivery Operational Research Risk Management Security Working pattern Flexible working, Full-time, Part-time Number of jobs available 3 Contents Location About the job Benefits Things you need to know Apply and further information Location Warrington About the job Job summary The CSERB is a critical national intelligence function supporting the Agency’s fight against online Child Sexual Abuse (CSA). Acting as the gateway for online CSA reporting, referrals are received from well-known electronic service providers (ESPs) such as TikTok, Facebook, Dropbox and YouTube via the National Centre for Missing and Exploited Children (NCMEC). The CSERB has been designated the UK reporting body under the new Online Safety Bill. CSERB will receive online CSA reports from UK companies. This new capability will be integrated with current operations to enhance the Agency’s response to tackling online CSA and coordinating UK law enforcement’s response to safeguarding victims and pursuing offenders. The CSERB/Designated Reporting Body has been identified as a critical deliverable by the NCA Board. As a proactive intelligence function the CSERB assesses online CSA reports to determine offences committed, identify risk factors and pursue serious child sex offenders. The CSERB works closely with the NTC, Tasking and NCA Investigations Team to identify the highest harm targets that require an Agency response. Acting as the UK’s central coordination of NCMEC reports the CSERB also works closely with Forces to help protect children from sexual abuse and bring child sex offenders to account. Job description The role of the Business Support Assistant necessitates that on a regular basis you will view reports and assess whether the material (this includes images, media and chat) constitutes a criminal offence. Your task will be to identify the location of the child or subjects, utilising a variety of intelligence development techniques and working within relevant legislation. ***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role*** Person specification You will need to make sure that corporate records are maintained as to the action and casework that is undertaken. Key to the role is an enquiring mind and ability to think laterally so that the right intelligence development technique is used to identify those who exploit children. You must be resilient as the nature of the material viewed can be challenging. This is why welfare and wellness is a unit priority. You will be supported through specialist support mechanisms at individual, team and unit levels and within the team you will also play an active role in our internal wellness and wellbeing activities. The unit is based at Olympic House, Warrington. Due to the nature of the role and ongoing need for support, alternate locations are not available. Behaviours We'll assess you against these behaviours during the selection process: Working Together Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Excellent organisational skills with the ability to multi task. Excellent customer service skills. Proven administrative experience to include the use of Microsoft Office and new digital technologies. Benefits Alongside your salary of £22,950, National Crime Agency contributes £6,196 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service. If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too. All officers in the NCA are members of the UK Civil Service. You will be eligible for: Civil Service pension scheme 26 days annual leave rising to 31 on completion of 5 years continuous service Training and development opportunities Cycle2work scheme We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer. We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period). Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. If you wish to apply for this vacancy, you must submit your application by 23:55 on 31st December 2023. You will be asked to complete a CV as part of the application process. Please see the candidate information pack for more information. Please note depending on the volume of applications a Longlist at sift may be conducted on following criteria: Excellent organisational skills with the ability to multi task. Candidates must pass this criteria for their application to be progressed. A panel will then assess your application to select those demonstrating the best fit for the role by considering the evidence you have provided against the criteria set out in the Entry Criteria section. Failure to address any or all of these may affect your application. Sift results are expected to be released w/c 15th January 2024. Interviews will take place throughout January and February 2024 - locations to be confirmed. Please be advised that the type of interview (eg. virtual/face-to-face) may be subject to change and successful candidates will be notified of this prior to attending. However the interview is conducted, the interview criteria will remain as shown on page 16 of the Candidate Information Pack. The above sift and interview dates are an indicative timeline. Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team. You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence. Full details of the assessment process will be made available to shortlisted candidates. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Any instances of plagiarism including copying of examples/answers from internet sources will result in a withdrawal of your application. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants. Multi-Location Where more than one location is advertised, candidates will be appointed in merit order for each location. You will be asked to state your location preference on your application. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only. If you are posted to a location that you have requested and you do not accept that location, you may not be offered another role. Please note, only advertised location can be offered. Notes populated in a free text box will not be taken into consideration. Near Miss Candidates who are judged to be a near miss at interview may be considered for other positions in the NCA which may be at a lower grade, but have a potential skills match. Hybrid Working Here at the NCA we have a hybrid working arrangement in place enabling officers to work a proportion of their role remotely. Eligibility and the degree of home working will vary depending on the requirements of the role. Further details can be discussed at offer stage. Reasonable Adjustment We are committed to ensuring our recruitment process is inclusive and accessible to all. As part of our application process you will be prompted to provide details of any reasonable adjustment to our recruitment process that you may need. If you have a disability or long-term condition (a physical or mental impairment that has a substantial and long term effect on your ability to carry out normal day-to-day activities protected under the Equality Act 2010) and need us to make any adjustments or do anything differently during the recruitment process, please let us know by emailing [email protected], we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. Please contact us by emailing [email protected] or calling 0117 372 0000 as soon as possible before the closing date if you wish to discuss any reasonable adjustments before applying. Inclusion and Accessibility The NCA embraces and values diversity in all forms. Being truly reflective of the communities we serve and building a culture where everyone can perform at their best is critical to leading the UK’s fight against serious and organised crime – something which affects us all. We want to recruit and retain the very best and broadest diversity of officers so the NCA welcomes applications from individuals from all backgrounds. We are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we are committed to ensuring that all candidates are treated fairly throughout the recruitment process. If you are experiencing accessibility problems with any attachments on this advert, please contact [email protected] VETTING REQUIREMENTS SC All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK. The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected. If you require SC clearance you will need to provide evidence of the below requirements. Checks will be made against: Departmental or company records (personnel files, staff reports, sick leave reports and security records) UK criminal records covering both spent and unspent criminal records. Your credit and financial history with a credit reference agency Security Services records We encourage all candidates to thoroughly review the candidate pack which explains the role further before submitting an application. If you have any specific queries about the role that are not covered by the candidate pack, please contact: [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : NCA Recruitment Team - GRS Email : [email protected] Recruitment team Email : [email protected] Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint in relation to any stage of the recruitment and selection process please email [email protected]. please ensure that you refer to the campaign reference number. If you remain dissatisfied following the outcome of your complaint you have the right to contact the Civil Service Commission to pursue it further. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/
Receptionist / Clerical officer
East Lancashire Hospitals NHS Trust, Burnley BB
An exciting opportunity has arisen to join the ELHT Community Administration Team as a Receptionist / Clerical Officer/. This is a part-time and permanent position. Your base will be at Burnley loclaity including Padiahm HC & St Peter's Health Centre, once trained you could be required to travel across sites to provide cover where needed. The working hours are 4 hours per day between the hours of 8am – 8pm. At St Peter's the hours will be 7.45am - 11.45am, Monday to Friday, this may differ and include occasional evenings / Saturday mornings subject to the department needs and when covering at other sites. We invite candidates that are keen, enthusiastic and committed to improving patient services with excellent communication skills and the ability to work under pressure, in order to providecomprehensive administration support to all services based at the Health Centre. The successful applicant will be required to provide an efficient and high quality service to the general public, patients and staff. A flexible approach to work is essential with a willingness to work at other Trust sites between the hours of 8am and 8pm as you will be required to cover for holidays or sickness absence. You will be trained on all systems used at the Health Centre. Your duties will include but are not limited to, operating a busy switchboard, answering queries from patients, staff, all building tenants and stakeholders, the electronic booking system for the Treatment Room Service, this will include greeting and arriving patients, making new and follow up appointments. You must be able to deal with people confidently and sensitively both face to face and over the telephone. You will be responsible for the booking of multi-purpose rooms within the building, reporting repair requests, and dealing with all aspects of incoming and outgoing, external and internal mail. With your previous reception experience and proven organisational skills you will have the ability to multi-task, work effectively as part of the team whilst having the ability to work alone, prioritising, organising and planning your workload. In return we offer a structured training programme, dedicated supervision and support, together with comprehensive appraisal system to encourage your personal development. The Community Administration team covers a vast majority of the East Lancashire area with 12 buildings in 5 localities, providing community service support for our patients. As a member of the ELHT family you will be rewarded with a pension scheme and generous holiday entitlement which starts at 27 days plus bank holidays (pro rata for part time positions). We also offer a structured in-house training programme, dedicated supervision and support, together with a comprehensive appraisal system to encourage your personal development. To provide a general enquiry and reception service for the building, for the patients, visitors, and staff. To operate the switchboard for the Centre, answering queries and transferring calls to other health care professionals within the building. To provide an efficient and effective message taking service in response to all enquiries from patients, visitors and staff and redirecting accordingly. To manually or electronically book patient appointments, using EMIS/PAS either over the telephone, by post or face to face at reception, in a sensitive, competent, and confidential manner, and ensuring that patient treatment room cards are printed and available for the relevant health professionals. To print off the daily Treatment room appointment lists and patient treatment cards for the clinics and maintain filing systems of patient records after treatment. Receive patients onto the data bases for their appointments or alternatively confirm their attendance on appointment lists. Responsible for adding patient referrals onto EMIS, maintain the integrity of the data base and discharging patients off the data base. Deal with any security issues that may arise, calling for support as required from the Trainee Manager/Admin Manager to assist other staff in the building. Liaising with the security guard when on duty and the local PCSO or police if needed. Implement manual procedures in the event of IT system failures, report to IT and monitor progress Book patient transport requests with the PTS service after treatment. On an annual basis assist departments with the archiving of patients records according to policy. To provide comprehensive secretarial and admin support to a variety of health professionals including laminating, photocopying, filing, and typing highly sensitive and confidential reports. To type and process correspondence, reports and other documents as requested daily using Microsoft Office programmes such as Databases, Excel and Outlook for Email and Internet use. Book and organise appointments for health professionals. To deal with all aspects of incoming and outgoing and external and internal mail. Including sorting and accurately re-directing and forwarding to the correct department. Franking outgoing mail and liaising with the Royal Mail staff. Receive and receipt any delivered goods for the building, contacting the department, ensuring delivery to the correct department, and reporting any discrepancies including Green Pharmacy Bags. Ordering of Administration staff uniforms. To be responsible for ordering and maintaining stationery stock levels, including non-stock items i.e., franking machine ink, toners, electronically via NHS supply chain or e-procurement. Also responsible for receiving and receipting of delivered goods and reporting discrepancies. To be responsible for requesting and the transfer of medical records, updating relevant databases. This involves verbal and written communication with other health professionals and departments. Responsible for the booking of multi-purpose rooms within the building manually or electronically, for meetings/training and organise provision of equipment as necessary, ensuring attendance records are retained to support quarterly reports to assist with the recharges of room bookings to NHS Stakeholders. Responsible for issuing any aids and equipment as necessary including the building wheelchairs and maintain records. Use a variety of office machinery/equipment including the fax machine, the franking machine, and photocopiers. Deal with any breakdowns with the office equipment and reporting them to the service departments as necessary. Provide petty cash reimbursement to patients attending clinics and verifying eligibility to claim travel expenses following Trust Finance Policy and procedures. To provide administration/reception cover at other Primary Health Care Centre as necessary. To issue security keys and fobs as instructed and following up fobs / keys not returned at the end of the day. Provide rapid response to various alarm systems, including nurse calls and accessible WC within the building, following protocols and any further actions as necessary. Receiving and reporting all repair requests for the building, both manually or electronically, following up and monitoring progress as required. Directing requests for new work to the Centre Manager. To liaise with building contractors and personnel and undertake inductions if required. Book new staff onto the Building Induction on the electronic diary and completing documentation for car parking permits. To undertake relevant equipment checks which the Centre Manager has responsibility for e.g., fire extinguishers, defibrillators, mobile phones, wheelchairs, hearing loops, first aid kits, emergency bags and other appropriate Health and Safety tasks. Collate / calculate and submit monthly invoices requests for photocopying etc for work undertaken for other departments. Receive lost property and maintain accurate record, disposing of goods according to Lost Property procedure. Deal with complaints from service user and stakeholders and redirect as appropriate. Escort staff, patients, and visitors around the building. Any other duty and reasonable request as identified by the Trainee Manager/Admin Manager.
Clerical Officer/Receptionist
Northern Care Alliance NHS Foundation Trust, Rochdale OL
Registering patients, use of computers, computer systems. General office duties, Sending referrals, making appointments, admitting patients to wards, liaising with clinical staff and other staff within the department. Liaising with outside agencies e.g GP surgeries, police, other hospitals etc. Working as part of a team.
Administrative Officer
Ministry of Justice, Manchester
Salary 1 £22,940 Number of jobs available 1 5 Detail of reserve list 1 12 Months Region 1 North West City/Town 1 Manchester Building/Site 1 Manchester Magistrates, M60 1PR Grade 1 AO Organisation Grade for MoJ 1 AO Post Type 1 Permanent Working Pattern 1 Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type 1 Operational Delivery Job description 1 AO Administrative Officer Enforcement Proud to Serve. Proud to keep justice going. Who Are We? Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Key purpose of the role Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work. Duties may include: Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. Process financial information Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Create and update records on in-house computer system and data input. Collection of financial impositions imposed by the court. Enforcement of financial impositions using designated Fines Officer Powers. Process Casework including standard documentation and information, court orders, claims, fines, fees etc. To work to workload targets in terms of throughput and accuracy. What will the successful candidate look like? We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly. You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do. Civil Service benefits include: Access to a generous Civil Service pension scheme. 25 Days holiday rising with service. 1 “Privilege” day holiday per year. Option to buy or sell up to three days leave each year. Benefits such as retail vouchers and discounts on a range of goods and services. Paid paternity, adoption, and maternity leave. Free annual sight tests for employees who use computer screens. Interest free season ticket and bicycle loans. Additional Information Applications are invited online via Civil Service Jobs: www.civilservicejobs.service.gov.uk. Once submitted, your application will be managed through an online system (Justice Jobs). Your application will be reviewed, and you will be notified if you have or have not been successful at this stage. If you have been successful, you will be invited to book an interview. The interview will focus on your Behaviours and Strengths, based on the Civil Services Success Profiles. For more information on success profiles, please visit - https://www.gov.uk/government/publications/success-profiles. Support When Applying For guidance on how to write your application please follow this link HM Courts & Tribunals Service Star document (hmctsjobs.co.uk) The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. Additional Information 1 Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]); To Ministry of Justice Resourcing team ([email protected]); To the Civil Service Commission (details available here) The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. Interview dates 1 Expected January 2024. Dates to be confirmed Closing Date: 22/12/2023, 23:55 hours. Contact information 1 If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected] Please quote the job reference - 82060. Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert). If you do not meet the above requirements, you may still be considered if, for example: You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government You were studying abroad You were living overseas with parents In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL ([email protected]) in the first instance Supporting document 1 1 Admin Officer Job Description Criminal Fines Collection and Enforcement.doc – 117KB Converted File Admin Officer Job Description Criminal Fines Collection and Enforcement.pdf – 57KB We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage. Application form stage assessments Experience CV Statement of Suitability - 500 word limit Interview stage assessments There is 1 interview stage for this vacancy. Behaviours Communicating and Influencing Managing a Quality Service Delivering at Pace Strengths may also be assessed at interview but these are not shared in advance. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Media & Communications Officer
Michael Page, Manchester
Developing and implementing communication strategies.Managing media relations and responding to inquiries.Creating engaging content for various communication platforms.Liaising with a diverse range of stakeholders.Overseeing brand management and promotional activities.Coordinating with the Marketing & Agency department to align objectives.Reporting on the effectiveness of communication strategies.Ensuring all communications adhere to public sector standards.A successful Media & Communications Officer should have:A degree in Communications, Marketing, or a related field.Experience in managing media relations and implementing communication strategies.Excellent written and verbal communication skills.Proficiency in using various communication platforms.Ability to work collaboratively with different departments.Knowledge of brand management and promotional activities.Understanding of the public sector's communication standards.
CTPNW - Secure Systems Administrator - Business Assurance Unit - Grade G
Greater Manchester Police, Manchester
Number of Posts 2 Advertised INTERNAL AND EXTERNAL APPLICANTS Branch/Division Counter Terrorism Policing North West Location Force Headquarters - Central Park Complex Grade Grade G Rank Not applicable Leadership Level Peer Leader Contract Type Permanent Hours 36.25 Hours Hours Full time Advertised Salary £33,915 - £35,982 Advert Counter Terrorism Policing North West (CTPNW) is a five-force collaboration delivering Counter Terrorism (CT) services to our regional forces as well as forming part of the national CT Network. Our staff work to the Government’s CONTEST strategy under the four pillars of Prevent, Protect, Prepare and Pursue. We use a functional model with Senior Responsible Officers, line manged by the CT Head, leading areas of Investigations, Intelligence, Business Services, Borders, Special Projects, Prevent and Change. CTPNW’s mission is to work together to keep people safe from terrorism. Our priorities focus us to drive business through performance, improvement and transformation so we can continue to counter the ever-changing threat of terrorism and extremism. Operational oversight and governance is managed by the CT ACC and the CT Head coordinates delivery against the four strands of CONTEST strategy (Prevent, Protect, Pursue and Prepare) in collaboration with local policing teams and other partner agencies. At the heart of CTPNW is our people, we are committed to continuing to make the CTPNW a great place to work. For us to reduce the risk and threat of terrorism and protect the public, our people need to be at their best. They can only be at their best if they are able to be themselves at work and are supported through development and learning within their current role and future roles within the network. We are looking for a committed and outstanding individual who can support the command team for CTPNW. The role will involve ensuring that the recording of intelligence on NCIA (National Common Intelligence Application) is managed to a high standard and is NSIM (National Standards for Intelligence Management) and NISAP (National Indexing Standards and Procedures) compliant. Other aspects of the role include being responsible for NCIA user and system administration as well as providing technical support to users of the system. Some of the main duties and responsibilities include: To undertake housekeeping and dip sampling of NCIA to ensure national standards and processes are adhered to in order to support the prevention of intelligence failure To maintain knowledge and understanding of NCIA attending seminars and user group meetings as directed and passing on relevant information to users This is an extremely varied and demanding role that requires the successful candidate to be confident whilst remaining calm under pressure. This role is currently under review via the job evaluation process so duties and responsibilities are subject to change. Closing Date 26 Nov 2023 Recruitment Team Contact [email protected] Other Information Please see attached Job Description for further duties and responsibilities of this post, please note (unless otherwise stated) you only NEED to evidence essential criteria during the application stage however if you possess a desirable criteria marked (AF) please do evidence this. Please view the Person Specification within the job description, when applying you will have a maximum of 150 words PER essential/desirable criteria listed beneath Qualifications, skills, knowledge, experience and other. Please ensure that your application follows the above guidance. If you need further advice, please contact [email protected]. This is a designated post under the Force Vetting Strategy and the post will therefore attract an enhanced level of vetting. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) or Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post For further information regarding the National Security Vetting process, please click the following link: https://www.gov.uk/guidance/security-vetting-and-clearance’ Please note for applications which carry enhanced vetting you should have resided in the UK for the last 5 years. Successful applicants will be invited in for a competency-based interview and you will have to pass a medical, background checks and a job-related fitness test. If you have any further questions, please email CTPNW’s HR Team: [email protected] Due to the Equality Act (2010) the sickness will not be checked until the conditional offer stage of the recruitment process and therefore candidates need to ensure that they have a good attendance record for the last 2 years for Staff and officers and for 12 months for apprentices. The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so. If you have a disability and you require support with your application or any part of the selection process, please let us know so we can consider and support you with any reasonable adjustments you may require. If you need any support completing this application please contact [email protected] and the recruitment team will be happy to assist . Please note that you will be required to provide an educational psychologist report in support of any adjustments. Please note, all of our communication will be sent to you via the e-mail address you provide on your application form, therefore please ensure [email protected] is in your mail safe senders / safe recipients list to prevent our e-mails going into your junk mail. CTPNW is committed to achieving an inclusive and diverse workforce reflective of the communities we serve and would welcome applications from individuals of all backgrounds. You will find attached the Code of Ethics and Competency and Values Framework for policing, these nationally recognised behaviours and values set out the guidance that you will be tested against within any specialist recruitment process. This will provide a consistent foundation for a range of local and national processes to be evidenced and which CTPNW adhere to. This framework will ensure that there are clear expectations of Police Officers working in a policing environment which in turn will lead to standards being raised for the benefit and safety of the public. GMP have now aligned their recruitment process for Specialist Police Officer posts to the Competency and Values Framework. As a result of this change the Leadership Expectations assessment criteria have now been removed for this recruitment process. Minimum Age for Applications 18
Police Constable - Helpdesk
Cheshire Constabulary, Macclesfield
Role type 1 Police Officer (Internal Recruitment), Transferee Contract duration 1 Temporary Contract type 1 Full Time Department 1 Other Location 1 Macclesfield, Widnes Rank 1 Constable Grade/scale 1 PC/DC Salary £28,551 - £46,044 Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum. Hours per week 1 40 Contract duration Number of months 1 24 Competency and value framework (CVF) level? 1 1 Closing Date 20/11/2023, 23:55 Job description 1 PC Helpdesk We have opportunities in the Macclesfield and Widnes for substantive police officers to join our busy and demanding Helpdesk teams. In this role you will be part of a small team providing a valuable range of services directly to the public. Main responsibilities of the role include: Timely assessment, recording and grading of report incidents (101 calls and face-to-face) in line with THRIVE, the Deployment Policy and HMICFRS standards Accurate and timely provision of advice and guidance to the public (101 calls and face-to-face) on police matters as well as signposting on non-police enquiries Transactional services e.g. vehicle seizures, registration of sex offenders, bail and immigration signings, processing of fail to stop road traffic collisions Paid services e.g. verification of documents for fingerprints, document authenticity and pedlars certificates Daily management of non-crime linking Niche tasks Ensuring that the public space in the Helpdesk is monitored and managed and that conflict situations are diffused quickly and effectively We are looking for officers can bring their valuable skills and experience to our helpdesks and seek applications from anyone who: Has a passion for first point of contact public service Excellent communication and listening skills – both face-to-face and on the ‘phone The ability to simultaneously operate multiple computer systems, talk and type Resilience and the ability to work effectively under pressure The ability to work effectively as part of the team For more details please have a look at the attached role profile. This is a full time role with a rotating shift pattern (though we would consider job share applicants). Shift patterns operate between the hours of 7am to 8pm, Monday to Saturday. Transferring officers will be subject to pre employment checks and we will only accept applications from those wishing to transfer from a home office force. Cheshire Constabulary is fully supportive of diversity, equality and inclusion and strives to employ a workforce which is representative of the community it serves. Applications are welcomed from all underrepresented groups and support will be made available throughout the recruitment process for all applicants. Under-represented groups include: People of ethnic minority Individuals who identify as having a visible or invisible disability Gender in relation to female representation for PC entry routes Gender in relation to male representation for Staff entry routes Lesbian, Gay, Bisexual, Transgender + (LGBT+) If you have any queries in relation to diversity, equality and inclusion or have a request for any additional support you may need, please email [email protected] Please note, you will require the following detail NI Number, ID detail, address information, referee information, full employment history including dates and any qualifications you may have attained. You may also be requested to provide photos of any visible tattoos you have. The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as incomplete pages will not be saved. As part of the application process, you may be asked to provide evidence of your Qualifications, proof of identity and address, so it is important to make sure you have this information to hand before you complete your application.
IT Testing Manager (Grade L)
Greater Manchester Police, Manchester
Number of Posts 1 Advertised INTERNAL AND EXTERNAL APPLICANTS Branch/Division Information Services Branch IT Sub-Branch/Division IT Location Force Headquarters - Central Park Complex Grade Grade L Rank Not applicable Leadership Level Middle Leader Contract Type Permanent Hours 36.25 hours per week Hours Full time Advertised Salary £50,109 - £52,389 Per annum. Shift Allowances/Enhancements/ Additional Info Enhanced Vetting Required Advert GMP’s IT team is growing, and we are recruiting an IT Testing Manager. In this exciting role you will develop, manage, and own GMP’s testing function ensuing all IT services and products are successfully tested before release. You will also manage a team of testers both within the IT team and within the wider police force. Working with the IT Senior Leadership team you will drive a culture of continuous improvement in testing, identifying and overcoming challenges to the successful implementation of IT systems and software. Your role will be an important one as it will form a critical part of GMP’s journey to outstanding. Closing Date 22 Nov 2023 Recruitment Team Contact [email protected] Other Information To be eligible for appointment as a member of police staff, you must be a British citizen or a citizen of a country that is a member of the European Economic Area (EEA) or Switzerland. Commonwealth citizens and foreign nationals are also eligible but only if they are resident in the UK free of restrictions. After 30 June 2021, nationals of the EEA or Switzerland will also need to provide evidence that their stay is free from restrictions. In the context of EEA nationals, we are content that pre-settled status counts as free from restrictions. Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criteria will be tested. This is a designated post under the Force Vetting Strategy and the post will therefore attract an enhanced level of vetting. Please note for applications which carry enhanced vetting you should have resided in the UK for the last 5 years. Due to the Equality Act (2010) the sickness will not be checked until the conditional offer stage of the recruitment process and therefore candidates need to ensure that they have a good attendance record for the last 2 years for Staff and officers and for 12 months for apprentices. The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so. If you have a disability and you require support with your application, please let us know so we can consider and support you with any reasonable adjustments you may require. If you need any support completing this application please contact [email protected] and the recruitment team will be happy to assist . Should you require reasonable adjustments during the recruitment process, please let us know during the selection process. Please note that you will be required to provide an educational psychologist report in support of any adjustments. Policing values are enshrined in the Code of Ethics (a copy of which can be found at https://www.college.police.uk/What-we-do/Ethics/Ethics-home/Documents/Code_of_Ethics.pdf Every person serving with the police service needs to adhere to these standards of professional behaviour. As an applicant to Greater Manchester Police, we expect that you will hold views and attitudes in line with the Code; that if you are successful in your application you will uphold the Code of Ethics by displaying the behaviours that the Code sets out; and that you will report any conduct of others that falls short of those standards. Any failure or apparent failure to uphold the Code of Ethics will be taken seriously. It will be looked into and in cases involving serious and/or repeated failings, criminal and/or misconduct proceedings may follow. With that in mind, you are reminded that you must not share any information relating to the recruitment and assessment process. Sharing of such information could result in criminal and/or misconduct proceedings. Greater Manchester Police have been informed of potential personal tax implications for members of the 1987 Police Pension Scheme, who retire and take a pension between the ages of 50 and 54 inclusive and then take up employment as a Police Staff member. Members of the police pension scheme whose age is between 50 and 54 who are re-employed as a Police Staff member have to meet certain conditions to keep their PPA and to protect against personal tax liability charges on any payments paid before the age of 55. One of those conditions is that a break of at least 1 month is required where the re-employment is ‘materially different’. However, if the role is not deemed to be ‘materially different’ then a 6 month break is required. Please note, all of our communication will be sent to you via the e-mail address you provide on your application form, therefore please ensure [email protected] is in your mail safe senders / safe recipients list to prevent our e-mails going into your junk mail. Recruitment Year Sept 2023 Minimum Age for Applications 18
LEGAL ASSISTANT (ADMINISTRATOR/SUPPORT ROLE)
Geoffrey Miller Solicitors, Unit Pacific Way, Salford M
We are seeking a Legal Assistant to join the UK’s most prestigious firm of specialist driving offence solicitors. Geoffrey Miller Solicitors is a highly respected law firm specialising in motoring criminal defence law in the UK. Recognised as industry leaders with offices in Salford and London, employing a wealth of experience, providing expert legal representation and guidance to clients. We are not a legal aid firm and only deal with private paying clients. JS Miller Solicitors is a separate trading name for serious motoring criminal prosecution cases and serious civil litigation. However, you will work for both firms at the same office. Geoffrey Miller Solicitors are very different from most law firms and proud of that. You will enjoy traditional business hours, competitive salary, bonus and benefits and the opportunity to be part of a dynamic team who are at the top of their game in this niche area of law. Everyone who works for us is properly valued not just in monetary terms but with recognition, progression opportunities and much more. Our head office is based in Salford, just outside the hub of Media City (within walking distance of the tram stop if you take public transport or we have free parking directly outside the office for anyone driving to work). The office is modern, spacious and bright. We have music playing throughout the day in the open plan area, a comfortable staff room and an on-site gym, which is free for use by all staff! Here’s the Basic Details: JOB TITLE: Legal Assistant LOCATION: Unit 3 Digital Park, 3 Pacific Way, Salford, Media City, M50 1DR. HOURS: 35 hours per week/Monday to Friday 9am-5pm with a flexible 1-hour lunch break SALARY: £20,000 – £25,000 (depending on experience). BENEFITS: You can enjoy a range of benefits including, free onsite parking, discretionary bonus scheme, Life Insurance benefit, Private Healthcare (tenure based), Pension, Health Cash Plan, Career Progression programme, Onsite gym, Flexible holiday options, Discount memberships, Savings club, Charitable support, Casual dress, Wellness programme, Training and development support, Loyalty incentives and free refreshments. We are also a real living wage employer. Tech We have invested heavily in our case management development, cloud IT, and phone systems. All Paralegals are allocated a laptop, mobile phone and office equipment. Eco-Friendliness We are paperless for a start! We are also proud supporters of Ecologi to offset our carbon footprint. about our approach to conscious capitalism. Key Responsibilities The successful candidate/s will be working within a small team from a shared inbox to provide comprehensive legal support to our Paralegals & Solicitors. You are expected to have open communication with your colleagues and work as an integral part of the team to meet/exceed common firm goals. We work in an incredibly fast paced, high-pressured environment (we really cannot stress this enough) so it is extremely important that you respond to all of your emails throughout the day, understanding the sense of urgency associated with instructions received and prioritise accordingly. You can expect your workload to include a variety of the tasks below but it is not limited to this list: Answering calls including taking new enquiry details swiftly but accurately from potential clients and transferring to case handlers to provide complex legal advice; Obtaining and combining dates of availability for trial Counsel and Experts daily; Resulting cases in court the same day; Opening client files upon receipt of instructions; Booking Counsel and Experts daily to attend all court hearings; Chasing responses daily as instructed, from the courts, prosecution, police, GP surgeries, hospitals, clients, witnesses etc.; Chasing & taking payments from clients, raising invoices; Drafting correspondence and documents daily to assist the case handlers; Contacting the court daily to confirm listing details for all hearings in court the next working day then confirming listing details to all parties required to attend; Collating and sending briefs to counsel and/or chambers for all court hearings; Collating case law cited in skeleton arguments/applications and producing corresponding index of enclosures; and Preparing claims to recover costs from the court for clients at the end of successful cases. Person Requirements An optimistic mind-set/approach; Enthusiastic, passionate & motivated by helping others; Reliable – punctual with an outstanding attendance rate; Resilient; Proactive and highly productive; Accountable and solution orientated; Approachable and non-judgmental of our clients and the allegations they face often including drink driving and drug driving; Strict adherence to our duty of confidentiality; and A preference of working as a team rather than independently. Skills and Competencies We are looking for unique individuals who possess all of the skills and traits below. However, it is equally as important that this list resonates with you too, otherwise we may not be the firm for you: At least 3 years’ administrative experience is essential (legal is preferable); At least 2 years’ experience using Proclaim or an equivalent case management system is essential; Strong IT skills including using Outlook, Word and Excel; Excellent communication skills including telephone customer service; Strong prioritisation skills – an awareness of urgency in the industry we work in; and Strong organisation skills – experience of responding and dealing with all emails/instructions the same day (no backlog of more than 24 hours). Qualifications GCSE’s in English, Maths and IT at Grade C or above Training We hold the position of the market leader in the niche of motoring law. This is a highly technical area of criminal law where even the most experienced general crime solicitors have little knowledge of the various strategies we apply to our cases. Our Legal Assistants are not here to do general basic admin, often the case at large law firms, the role is much more comprehensive and fast paced as detailed above. We expect very high standards and maintain those with regular performance management and training for all new starters regardless of experience. The firm has a dedicated Training Officer who implements interactive training plans from the outset. In addition to face to face training and feedback sessions, we also hold regular team and firm meetings where new procedures are discussed between colleagues with various levels of experience so that there is never a time where any member of the team is without support. You will also be assigned a ‘buddy’ to assist you with any queries you may have further to training. Please note, that further to face to face training, you will be expected to utilise our office manuals which document all procedures step by step and are updated on a regular basis as an active resource available to all staff requiring assistance with task work. Application Process Please visit our careers page to find out more about our firm, including what it’s like to work with us, a list of the staff benefits, progression options https://www.motoroffence.co.uk/careers/working-at-geoffrey-miller-solicitors/ If everything we have explained so far is appealing to you, please submit your CV and cover letter to consider to [email protected] Only shortlisted candidates will be contacted for an interview. We are committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and encourage candidates with disabilities to apply. Please note that this is not a legal role, it is a support administrative role. Please do not apply if you are looking for a legal position (Paralegal, Solicitor etc.) No Agencies Please
Secretary/Personal Assistant, Stockport - (Grade C/D)
Greater Manchester Police, Manchester
Number of Posts 1 Advertised INTERNAL AND EXTERNAL APPLICANTS Branch/Division Stockport District Location Stockport District Sub-location Cheadle Heath (SDHQ) Grade Grade C/D Rank Not applicable Leadership Level Peer Leader Contract Type Permanent Hours 36.25 per week Hours Full time Advertised Salary £23,121 - £27,351 per annumn Shift Allowances/Enhancements/ Additional Info Assessment / Test Required Advert The Stockport District Commander is seeking applications for a Secretary/PA. For this role you will need to be highly motivated and flexible, with the ability to work under extreme pressures and tight deadlines. The successful candidate will be a highly organised individual, who will provide a comprehensive secretarial and personal assistant service to the Divisional Territorial Commander and the 5 divisional Superintendents which will include; diary management, actioning incoming mail and email, maintaining filing systems, arranging, preparing the agenda and taking minutes of meetings as well as dealing with telephone and message queries. They will possess the ability to communicate effectively at all levels both in writing and verbally whilst working in a dynamic environment and with issues of a confidential nature. You will need to respond consistently at a high standard even when faced with tasks outside normal scope of work. Experience as word processor operator and shorthand/typist is essential as is experience of audio typing. You should be able to achieve 35 wpm minimum. Experience of developing and implementing administrative systems and of using software packages, including spreadsheets and databases are also essential to this post. Closing Date 30 Nov 2023 Recruitment Team Contact [email protected] Other Information Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criteria will be tested. Due to the Equality Act (2010) the criteria surrounding sickness absence will not be checked until the conditional offer stage of the recruitment process, this is after the interview stage of the full recruitment process. With this in mind all candidates need to ensure that they have a good attendance record for the last 2 years for Staff and officers and for 12 months for apprentices. The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so. If you have a disability and you require support with your application, please let us know so we can consider and support you with any reasonable adjustments you may require. If you need any support completing this application please contact [email protected] and the recruitment team will be happy to assist. Should you require reasonable adjustments during the recruitment process, please let us know during the selection process. Please note, all of our communication will be sent to you via the e-mail address you provide on your application form, therefore please ensure [email protected] is in your mail safe senders / safe recipients list to prevent our e-mails going into your junk mail. What is the Residency Criteria? To be eligible for appointment as a member of police staff, you must be a British citizen or a citizen of a country that is a member of the European Economic Area (EEA) or Switzerland. Commonwealth citizens and foreign nationals are also eligible but only if they are resident in the UK free of restrictions. After 30 June 2021, nationals of the EEA or Switzerland will also need to provide evidence that their stay is free from restrictions. In the context of EEA nationals, we are content that pre-settled status counts as free from restrictions. Policing values are enshrined in the Code of Ethics (a copy of which can be found at https://www.college.police.uk/What-we-do/Ethics/Ethics-home/Documents/Code_of_Ethics.pdf Every person serving with the police service needs to adhere to these standards of professional behaviour. As an applicant to Greater Manchester Police, we expect that you will hold views and attitudes in line with the Code; that if you are successful in your application you will uphold the Code of Ethics by displaying the behaviours that the Code sets out; and that you will report any conduct of others that falls short of those standards. Any failure or apparent failure to uphold the Code of Ethics will be taken seriously. It will be looked into and in cases involving serious and/or repeated failings, criminal and/or misconduct proceedings may follow. With that in mind, you are reminded that you must not share any information relating to the recruitment and assessment process. Sharing of such information could result in criminal and/or misconduct proceedings. The portal to upload Tattoos should not be used to upload CV’s or Expressions of Interest, if you do this your application will not be included in the recruitment process. Minimum Age for Applications 16
Technical Operations Network Engineer - Band I - CASU - SO15
Metropolitan Police, Vauxhall
Job Title: Technical Operations Network Engineer - Band I - CASU - SO15 Salary: The starting salary is £43,227 which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615 Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Location: Vauxhall The Covert Asset Support Unit (CASU) provides surveillance support to CT operations, provides staff to the Counter Terrorism Operations Rooms and deploys covert technical surveillance assets. The role of the CASU Technical Operations Network Engineer is to oversee and run the SO15 network in support of CT operations. As a network engineer you will work as part of a team that provides technical support by means of a working knowledge of a broad range of network focused engineering subjects. Key Tasks The post holder will be required to do the following: You will be expected to keep abreast of developments in relevant technologies, such as by attending seminars, industry exhibitions and national working groups, and to identify alternative equipment options and improvements - in order to enhance the operational capabilities of the unit. You will be required to participate in an 'on call' rota in order to provide an operational response capability, in accordance with MPS staff terms and conditions and allowances. This ‘on call’ commitment, along with planned maintenance periods, will result in occasionally working unsociable hours, possibly at short notice. You will sometimes be required to work in difficult and challenging environments, subject to the appropriate risk assessment process and mitigation measures being put in place. The role sometimes requires interaction with members of the public, in a professional manner, whilst maintaining confidentiality in sensitive environments. You will be required to drive MPS vehicles, although the role does not come with a ‘company car’, unless you are required to travel during your working day. The role requires working with sensitive and classified information, in a covert environment. Key Skills The post holder must have: A C&G/ONC/HNC/HND/degree in a relevant subject, or a high level of demonstrable experience as a network engineer, with industry recognised certification. Good understanding and experience of network monitoring and troubleshooting tools Good understanding of network security and firewall technologies Good understanding of IP networks and network configuration/administration An understanding of video and audio standards and compression, video and audio recording including NVRs and mass storage of data and video monitoring systems Recognised engineering training e.g. apprenticeship, traineeship, armed forces trade training At least two years of relevant post-training experience Vetting and Strap This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”. Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable). How to apply Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process, and a host of other information, that will help inform and support your application: https://sscl-innovation.com/MPScandidatepack/ Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 25 December 2023. The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions. Read our full disability confidence statement. Experience Two years post-training relevant experience as a network engineer, meaning that suitable candidates should be able to identify and diagnose network issues, and perform most day-to-day network maintenance activities, such as installing software patches, with minimal mentoring from colleagues. CASU has a high operational tempo, and there is limited opportunity for on-the-job training in general network maintenance tasks. Training in specific tasks will be provided. Desirables Experience and understanding of Cisco and Juniper switches/routers/firewalls and VPN technologies Experience of network design Experience of distribution of audio and video feeds over IP networks Experience of working in a similar role (e.g. in a law enforcement or military TSU) Operational experience of deployments of audio, video, tracking and associated transmission equipment Knowledge of transmission systems to include: radio frequency, modulation methods, antennas, IP radio, mobile data networks (3G, 4G, 5G) and satellite Currently hold, or have previously held, Developed Vetting level security vetting Competencies Value Framework Cluster – Resolute, compassionate and committed We are emotionally aware – Level 1 We take ownership – Level 1 Cluster – Inclusive, enabling and visionary leadership We are collaborative – Level 1 Cluster – Intelligent, creative and informed policing We are innovative and open minded – Level 1 Met Values Professionalism Integrity