Overview of salaries statistics of the profession "Market Analyst in UK"

Develop and maintain financial models for forecasting and analysis.Provide financial reports and interpret financial information for managerial use.Monitor and interpret cash flows, predicting future trends.Analyse change and conduct risk assessments.Develop financial management mechanisms that minimise financial risk.Work with managers to strategically plan and manage budgets.Keep abreast of changes in financial regulations and legislation.Contribute to strategic planning and decision-making at the managerial level to align financial management with short and long-term organisational goals.Fully ACA, ACCA, CIMA or CFA professional qualification.Proficiency in statistical analysis and financial modelling.Willing to work 5 days in the greenford office.Strong understanding of financial trends both within the Higher Education sector and general market patterns.Excellent communication skills to present financial information in a clear and concise manner.Capability to work independently and as part of a team.

This leading UK Manufacturer require a Power BI Specialist to work with the Finance Director and broader finance function to provide advanced analytics / dashboarding capabilities for forecasting, business planning and market intelligence.Key Responsibilities:Develop, manage and maintain the current Power BI platform used in FinanceCollaborate with other functional teams to enhance and develop the use of Power BI reportingProvide standard reports as timetabled and other analysis and reports as and when required that deliver proactive insights and recommendationsProduct focused covering Revenue to Gross Margin delivering insight to key stakeholders on product pricing, and Industry performance.Develop database tools and processes to improve the delivery of sales and market Business Intelligence to key stakeholders using internal data from ERP, CRM, Customer Project Tracking, Quotations, Finance etc as well as external sourcesLeverage strong data integration and ETL skills using SQL / SSIS (or similar) to ensure quality of data in Power BIWork with IT to extend the scope and functionality of the Data Platform, PowerBI dataset and the Group Sales & Quote Analysis PowerBI dashboardManage and analyse monthly headcount positions and provide effective reporting on budgets in Power BI. Required Skills and Experience: Experience developing databases and tools to manage and interpret large volumes of complex data using Power BI, DAX, Power Query, Excel, PowerPointStrong knowledge of ETL process, database management and data integration via SSISStrong analytical skills and the ability to present conclusions and insights in a clear and concise mannerGreat presentation / data visualisation skills to transform data into digestible information.Proven experience of creating Dashboards in Power BIRelevant Finance Background and working as part of a global Group finance teamRelevant degree or equivalent qualificationA technical aptitude with natural curiosityExperience developing databases and tools to manage and interpret large volumes of complex data using Power BI, DAX, Power Query, Excel, PowerPointStrong knowledge of ETL process, database management and data integration via SSISStrong analytical skills and the ability to present conclusions and insights in a clear and concise mannerGreat presentation / data visualisation skills to transform data into digestible information.Proven experience of creating Dashboards in Power BIRelevant Finance Background and working as part of a global Group finance teamRelevant degree or equivalent qualificationA technical aptitude with natural curiosity

Job SummaryOne of the world's most highly respected advisory franchises, J.P. Morgan's fundamental and quantitative research has earned top rankings in surveys by Institutional Investor. We provide thoughtful and differentiated analysis on sectors and companies, actionable ideas and thematic insights that empower our clients to make well-informed investment and strategic decisions, bringing clarity to complex situations.As an Analyst on the Credit Derivative and Index Research team you will conduct quantitative and product based analysis into the credit market. This involves core research ranging from analysis of market data, building quantitative models to forecast market risks, and gaining in-depth understanding of the products traded in the credit market. Derivative Research is fast-paced, demanding and intellectually stimulating.Job Responsibilities Engage with other market participants through written research notes and macro pieces Speak to internal/external clients on data, markets and tradable products Work with our partners in both sales and trading to provide comprehensive client coverage, including fulfilling client requests for market updates, market intelligence and traded product details Required qualifications, capabilities and skills Strong programming, quantitative, finance and communication skills Ability to explain complex products in a simple and intuitive manner Strong programming skills (particularly Python) Strong understanding of statistical methods Curious, detail oriented and persistent and have a desire to learn about issuers, markets and products Strong in written and oral communication. Our communication needs to be clear, concise and impactful Strong in the use of Excel and Power PointPreferred qualifications, capabilities and skills Finance and Economics experience is an added bonus. This role encompasses the performance of UK regulated activity. The successful candidate will therefore be subject to meeting UK regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the UK Financial Conduct Authority and/or the Prudential Regulation Authority to carry out such activities.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 03/19/2024 10:29 PM

Identify and mitigate potential security risks and threatsLeverage wide range of security tools to manage security threats and vulnerabilitiesSupport testing and evaluation of security toolsWork closely with security partner to response and investigate the security incidentsCarry out frequent risk assessmentsSupport internal and external IT audits activitiesConduct market research to proactively identify potential cyber threats and suggest actions to preventDemonstrated experience in Cyber Security Analyst roleExperience in using and administrating in wide range of security tools like SIEM, AV, EDR, DLP, IAM, etc.Strong analytical and risk management skills.The ability to work effectively as part of a team.

Are you looking to grow your career in Treasury Operations while working with a global team? Then this role is for you.As a Margin & Collateral - Analyst in the Treasury Operations team within Prime Financial Services (PFS) Margin Operations,you will be responsible for Treasury functions including cash funding, global non-cash collateral settlements, FX trade processing, reconciliation and break resolution, settling margin obligations at Central Counterparties and owning the full life cycle of the underlying securities trades of expired options and futures. Job responsibilities Manages collateral and optimisation of client collateral holdings Adheres to operational procedures to ensure a controlled environment Reviews processes regularly and implement enhancements Ensures all exchange and client trades are settled within settlement and exchange deadlines Ensures effective and accurate funding of exchange cash accounts Processes client FX transactions Escalates issues, where appropriate, to management Deals with internal queries / issues from Middle Office and Client Services on a timely basis Is responsible for CASS for cash and collateral obligations Manages ad hoc requests and investigation of operational issuesRequired qualifications, capabilities, and skills Must be highly numerate with good keyboard and core system (Outlook, Excel, Word, Teams) skills Ability to work as part of a team, build relationships and be flexible during busy periods (such as end of day and month end) Ability to prioritise workflow, adhere to procedures and work to strict deadlines Dynamic & proactive team player An ability to identify process & procedural inefficiencies and improve capacity, efficiency and control Excellent communication (written and verbal), analytical and interpersonal skills Ability to work effectively under pressure with a high accuracy rate Ability to work with minimal supervision Ability to work in a methodical and organised manner Strong Risk and Control Awareness, with the ability to push back on stakeholders when risk/controls could be compromised Participate in the implementation of strategic and ongoing initiativesPreferred qualifications, capabilities, and skills Knowledge of cash funding, global settlements & reconciliations are desired, but not essential Futures and Options / OTC market knowledge an advantage Working knowledge of OTC Derivative products, Futures & Options or similar background desired, but not essential. External client service experience, or similar experience interacting with senior/demanding internal clients, an advantage Automation skills, such as knowledge of Alteryx, an advantageAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/20/2024 10:23 PM

Company DescriptionNBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.Job DescriptionOur Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.This role reports to the Account Management & Localization Director.Primary Focus You will be responsible for understanding various global markets from a localization perspective - inclusive of formal vs. informal speech patterns, territorial linguistic nuances, market patterns and cultural sensitivities - in order to adapt our products for both current and expansion markets.Key ResponsibilitiesPerform international market research and analysisIdentify and understand common market patterns that affect the product spacePartner with Product Management to develop territory-specific localization product strategy and planning for international propositions.Develop and maintain localization linguistic resources such as style guides, glossaries and term bases.Provide cultural input, insights and recommendations to inform larger product, copy and design decision-making in partnership with Content DesignPartner with vendors and internal QA teams to implement and enforce quality assurance processes for maintaining linguistic integrity.Provide oversight and input around translation and localization bug managementServe as the primary point person for translation and localization requests and validationOptimize localization process and practices on an ongoing basis for efficiency and efficacyQualificationsEssential Skills and Attributes: Experience performing competitive research and market analysisPassion for language and cultureStrong communication and documentation skillsDirect experience with translation, transcreation and localizationExperience developing and maintaining linguistic assets - including glossaries, term bases and style guides.Knowledge of multilingual UAT/QA best practicesSelf-motivated, detail-oriented and extremely well-organizedDesired Skills and Attributes:Fluency in non-English language(s) a plusCopywriting or copy-editing skills a plusExperience with localization tools and management systems (i.e., Smartling) a plusDegree/education in Linguistics or Cultural Studies a plusExperience working on global or international streaming services a plusEssential Knowledge and Experience:Proven ability to work well under pressure and prioritize multiple business requestsKnowledge of multilingual UAT/QA best practicesGreat collaboration and facilitation skills with the ability to develop strong working relationships and succeed as a team player within the organizationThis position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.Additional InformationNBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.Salary: . Date posted: 03/22/2024 09:37 AM

Are you looking for a role where you will be part of a team with global partners and responsible for both client service and operations functions? Then join our team. As a Margin & Collateral - Analyst in the Cleared Margin Client Service Team within Prime Financial Services, you will manage Margin Settlement for both Futures & Options and OTC Cleared Products within the Equities Markets department of JPM. You will undertake the essential task of agreeing and settling margin values (Primarily Cash or Securities) with clients for the purpose of covering the Banks risk for CCP Trading Cleared activity. Job responsibilities Books Client Agreed Margin & Answering of incoming margin calls (requests for assets) sent by clients, by comparing them to JP Morgan's exposure and agreeing on the amount and type of asset to be moved Follows up on any counterparty failed settlements and investigation of disputed margin requirements Resolves incoming queries regarding a client's portfolio on time Escalates issues in line with regulatory requirements accurately and appropriately Performs continued development of the Clearing Client Service offering & efficiency generation Provides a flexible approach in order to support the prime brokerage/clearing businesses in a continually changing market environmentRequired qualifications, capabilities, and skills External Client services experience, or similar experience interacting with senior/demanding internal clients and effective relationship building with a wide variety of stakeholders, for example; Clients, Credit Execs and Business Partners Problem solver with the ability to assist in the development of solutions for clients and strategic thinker, able to review and implement process improvements High level of accuracy and attention to detail is required and highly numerate with good keyboard and core system (Outlook, Excel, Word) skills Ability to adhere to strict deadlines/procedures and work in a methodical and organised manner Strong Risk and Control Awareness - with the ability to push back on stakeholders when risk/controls could be compromised Dynamic & proactive team player, ensuring that the team works together in the most efficient mannerPreferred qualifications, capabilities, and skills Part time position with a preference of Monday and Tuesday being working days About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/21/2024 10:27 PM

Job Summary: This role is based in Hammersmith, London 4 days per week Be you, be here, be part of the story!At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.We are on the lookout for enthusiastic Finance individuals to make a meaningful impact and be part of a dynamic team. Join us in shaping the magic behind the scenes! Job Title : Senior Finance Analyst Reporting to: Finance Manager DTC Marketing Job Summary We have a great opportunity for a Senior Finance Analyst who has a strong media background and excellent stakeholder management skillsThe role sits in our Regional and UK DTC finance team, which supports Disney +, The Walt Disney Company's Direct to Consumer video entertainment service.This role will focused on the marketing spend and KPIs, providing the delivery of complete, timely and accurate reporting deliverables for the financial cycles. The role is required to collaborate effectively with financial and non-financial business partners, influence key budget holders around risks and opportunities, and proactively identify opportunities for business improvement. The Opportunity & Responsibilities: Provide marketing deliverables for close, forecast, AOP and LRP.Maintain and improve marketing spend tracking tools for operational & financial planning for UK and regional. Ability to review, analyse and summarise marketing spend by title and by marketTrack the pacing of marketing spend to identify under/over spend each quarterConsolidating marketing costs from local markets to form a EMEA viewBuild relationships with key budget holders to provide specialist advice, guidance and support to help the financial management of Disney+Documentation of marketing financial processes and provide recommendation for improvement Work closely with Finance Manager, Marketing on ad hoc analysis Develop close relationships with Disney+ and Studio marketing teams, wider EMEA Finance team, with a 'one team' approach' and build a network across lines of business, markets, Burbank and controllership, sharing resources and knowledge. The Experience We Require From You: FullyACCA/CIMA Qualified or equivalent qualification.Experience in business partnering, financial planning and analysisExperience in presentations will be usefulAttention to detailWorking in an equivalent role within the Media sector a big plusWorking with financial IT systems, SAP/BW, Cognos Reporting and excellent proven Excel skills.The Perks:25 days annual leavePrivate medical insurance & dental careFree Park Entry: You will have the opportunity to enter any of our parks with your family and friends for freeDisney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketingDisney+ SubscriptionExcellent parental and guardian leaveEmployee Resource Groups - WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.About The Walt Disney Company (EMEA): Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with The Walt Disney Company Limited , which is part of a business we call The Walt Disney Company (EMEA) . The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.Salary: . Date posted: 03/26/2024 10:05 AM

If you are passionate about working in the dynamic enviroment and deal with complex inquiries, then this role is for you.As a Payment Lifecycle Analyst in the Payment Operations, you will be responsible for ensuring daily production and Key Performance Indicators (KPI's) are met. You will help delegate workflow, assist team members with complex issues, approve team member's work, lead, motivate, and work with the supervisor on coaching team's performance. You will be responsible for making routine and complex business decisions that have both customer and financial impact.Job responsibilities Coordinates and monitors workflow of unit including gathering statistics for performance indicators; daily and monthly volumes Provides training and all necessary training tools to team Provides help in completing daily work due to absences and scheduling conflicts with team members to ensure no losses are taken Maintains accounts under clearing standards, monitors accounts daily for "aging" items making sure items are cleared timely and properly Is the first line of escalation for problems, responsible for identifying system issues that impact customers and suggesting solutions Assists Supervisor in tracking daily activity of team members, attendance, vacation and other appointments and complete team member quality assessments on time, providing timely feedback Provides assistance to Supervisor to keep updated procedures on file for all team functionsRequired qualifications, capabilities, and skills Previous Recon experience strongly recommended Strong written and verbal communication and problem solving skills Leadership skills and the ability to interact with others Good understanding of accounting/reconciliation concepts, RCP policies, and account transaction workflow Strong research and problem-solving skills Knowledge of PC and Microsoft suite of applications High School diploma, some college or equivalent experiencePreferred qualifications, capabilities, and skills Previous management experience Relevant experience in bank operations, reconciliation or account experienceAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 03/25/2024 10:23 PM

DESCRIPTIONJob summaryAmazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth's most customer-centric company, Earth's best employer, and Earth's safest place to work. We are recruiting for a passionate and customer obsessed Workforce Management (WFM) Analyst to join the EU Capacity Planning (CP) team with responsibilities for short term planning, supporting Customer Services in the EU region.The core requirement of the role is to provide accurate and timely contact centre agent schedules across a large, complex multi-site, multi-channel estate. These schedules will deliver an intra-day staffing supply that fully meets the customer demand requirements. Where there are gaps in supply and demand, you are responsible for closing these by amending shifts, managing shrinkage, and securing additional hours/overtime (OT) among other actions.The successful candidate will be based in our Edinburgh (GBR) or Cork (IRE) CS officesKey job responsibilitiesWe are looking for highly motivated, analytically minded team members who have experience in contact centre planning. The role would also suit capable analysts with transferable skills (e.g. supply chain planning, logistics background) who have a desire to learn new skills and apply their analytical mind-set to the role. You will be a concise communicator who is able to quickly build collaborative working relationships across a large and complex contact centre network.You will be able to think long and short-term and demonstrate the ability to influence the decisions of senior business leaders by being able to "tell the story" using data analysis, logical reasoning, and the presentation of alternatives.We love to invent at Amazon, and we are always on the lookout for creative thinkers who can help us shape the future of our planning tools, processes and reporting outputs. An in-depth understanding of WFM tools would be really beneficial to the role.This role will suit an established planning analyst looking for their next exciting career move, working in a fast-paced, dynamic team, and with the autonomy to make a real difference in one of the most innovative and disruptive companies on Earth.A day in the lifeAs an analyst, you will be responsible for core deliverables, such as shift generation, capacity outlooks and the management of supply and demand variances. You will work in close partnership with your Operational stakeholders from Team Managers to Site Leaders to ensure required metrics are achieved, whilst simultaneously balancing the requirements of the business with the experience of our associates. You'll also be collating and analysing data enabling you to take course corrective or pre-emptive measures to protect the customer experience. You'll also have the opportunity and space to work independently to improve the status quo through innovation and problem solving and in collaborative projects, you could deliver a worldwide change for CP.About the teamWe are EU Capacity Planning and we cover every aspect of the Customer Service Associate (CSA) planning cycle, from strategic long-term planning of required headcount to short-term tactical planning through to real-time management. We believe we are pivotal to the ongoing success of Amazon CS and we deliver innovative solutions to complex planning problems. We think differently about planning and we deliver for nine separate countries across Europe.Our team consists of more than 60 team members located in nine countries globally. Our network is growing in both scale and complexity, and we need smart, innovative individuals to help us design market-leading tools and processes to meet the needs of an increasingly demanding customer base.Put simply, we start with our customers and work backwards using hard data and customer anecdotes.We are open to hiring candidates to work out of one of the following locations:Edinburgh, SCB, GBRBASIC QUALIFICATIONS- Excellent planning, time and project management skills with the ability to deal with multiple demands on time and deal with ambiguity- Advanced analytical skills and should provide analysis support on project and new initiatives- Innovative and creative in finding solutions/ designing improved methods, systems and processes- High attention to detail and ability to deep dive, identify root causes of variances; further execute solutions once identified- Ability to provide sound advice and effective communication with stakeholders, should have interest and ability to work on cross-departmental process-improvement initiatives and projects- Understanding of workforce management programs- Expert in ExcelPREFERRED QUALIFICATIONS- Bachelor's degree or equivalent- Experience using very large datasets- Experience with SQL or ETLAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).Salary: . Date posted: 03/27/2024 10:14 PM

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation? We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As Markets, Sales & Clients (MSC) Administrator you will assist with the provision of an efficient, effective, and professional administrative support service to MSC. The role will focus on the operational needs for the department and will include day-to-day tasks, project work and ad hoc requests. In this role you will be expected to build a strong, direct working relationship with senior members of MSC to ensure the smooth running of the department. You will ultimately be reporting to the MSC Operations Manager. You will be an excellent communicator, an organised and efficient team player. You will have a flexible approach to involvement in different projects. You will have the ability to communicate well with all levels across the firm and with interested stakeholders. Responsibilities In this challenging and rewarding role you’ll: Develop a detailed understanding of MSC’s strategic ambition in supporting firm-wide goals and the operational support required to achieve this Be responsible for a range of administrative and operational duties such as: updating Go to Market calendar with approved changes by Heads of Marketing, production of monthly extracts for GTM reporting, organising Go to Market summits and other large MSC meetings, and supporting wider MSC operations and MSC Operations Manager, eg finance operations, ISQM1 Ensure MSC assets (eg Sharepoint site, Insite) are kept-up-to-date Action ad-hoc requests in a timely, effective, and prioritised approach Continuously review and assess current processes and procedures, feeding back any suggestions to the team and identifying areas for automation Skillset IT literate with a good knowledge of MS Office packages (Excel, Word, PowerPoint) Workday knowledge useful but not essential. PowerBI knowledge would be advantageous Accuracy and attention to detail essential Previous experience of office/administration services assistant preferable Excellent communication skills, both written and oral Ability to work with highly confidential information Ability to work in a busy environment, meet deadlines, and to respond quickly Must be flexible and adaptable Strong team worker Strong planning, project management and organisation skills Ability to prioritise Enthusiastic/motivated/self-confident You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-LM1

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. MUFG aims to be the world's most trusted financial group through close collaboration among its operating companies, and to respond to all of the financial needs of its clients, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges. The Client Management Services Department is situated within the Corporate and Investment Banking Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support to Investment Banking and Corporate Banking in EMEA, Capital Markets and MUFG Securities both in London and in Amsterdam. MAIN PURPOSE OF THE ROLE To provide full secretarial and administrative support to the wider CMS team based in London. KEY RESPONSIBILITIES Effective co-ordination and diary management for CMS Senior stakeholders and CMS Business Management team, proactively identifying priority meetings and ensuring all meeting material is prepared and available in advance; Managing any schedule conflicts, supporting the prioritization and deputisation as necessary. Provide day-to-day administrative support to the wider CMS London team; Dealing with high level queries and management of highly sensitive and confidential information; Co-ordinate travel and entertainment for CMS Senior Stakeholders as required, ensuring adherence to MUFG policies; Ensure any business trips are fully prepared for including but not limited to: travel logistics and Visas (if required) accommodation, any relevant MUFG security / office access remote working facilities pre-arrange meetings, schedule, locations, contacts etc. Process expenses timely and accurately resulting from any travel and or entertainment; Co-ordinate meeting logistics where required including managing room bookings and ordering catering as required; Support and collaborate with the CMS Business Management team including but not limited to: Manage email distribution lists for the CMS EMEA team; Follow up with CMS on LEAP training; Manage and update accordingly the CMS Org Chart and (London) in-office rota; Assistance with actions for new joiner onboarding including set-up of office pass, WFH equipment, and system access; assistance with presentation/deck formatting. Ensuring any visitors for in-person meetings are courteously received and the meetings are well organised and prepared for. Other ad hoc tasks as needed and communicated by Senior stakeholders in CMS and the CMS Business Management team. Play a key role in the smooth day-to-day running of the CMS London office. WORK EXPERIENCE Experience in a comparable role preferred. SKILLS AND EXPERIENCE Functional / Technical Competencies: Proficiency in Microsoft Office Suite Programmes - Word, Excel, PPT, Outlook Excellent written, verbal and interpersonal communication skills, able to adapt style and tone to suit. the audience. Excellent problem-solving skills, working with different stakeholders and managing priorities. Demonstrate an ability to prioritize a challenging workload and act with urgency, delivering to multiple, sometimes tight, deadlines. Excellent attention to detail and ability to maintain a professional manner in a busy environment. Education / Qualifications: Preferred - Degree level education or equivalent industry experience essential. PERSONAL REQUIREMENTS A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly Strong decision-making skills, the ability to demonstrate sound judgement A structured, organized and logical approach to work A creative and innovative approach to work Excellent interpersonal and communication skills The ability to react to tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurized environment Enthusiastic with the ability to be assertive. Ability to multi-task effectively and to work on own initiative with minimum supervision We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omni-channel retailer in the sports, fashion, and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Reporting to the IT Service Desk Manager, the IT Support Analyst will be responsible for providing 2nd line IT Support to the JD business users. The successful candidate will be expected to: Provide technical support for incidents - including diagnosis, recording, analysis and resolution of tickets received via phone, email, intranet and walk-ups. Respond directly to end-user IT enquiries, helping them resolve hardware and / or software issues. At all times maintain a high degree of Customer Service and adhere to relevant IT Service Management principles. Arrange external technical support in instances where problems cannot be resolved in house. Work closely with the internal 3rd Line and Development teams (as well as key business stake holders) to ensure that incidents are managed right through to resolution. Responsibilities To provide 2nd line IT technical support for the business end users. To advise and assist business users in making sound IT equipment purchasing decisions To configure, test and deploy IT hardware such as laptops, desktops, tablets etc. To complete site visits to JD IT customers where necessary, to diagnose and fix issues in situ. To assist 3rd line teams with the configuration and installation of new software, hardware and peripherals. To assist 3rd line teams with project work when required, acting as an SME on behalf of the Service Desk. To support the 1st line team with assistance and advice on complex incidents and requests. To facilitate the development of the 1st line team through the provision of technical assistance and training. Assist with the maintenance and upkeep of the Service Desk technical documentation library. Respond to support enquiries directly from end users, helping them to resolve hardware and software problems. To ensure all support queries are accurately logged within the ESM tool in a timely manner. To maintain a high degree of customer service for all support queries and adhere to all Service Management principles throughout the lifecycle of a ticket. Liaise with 3rd Party technical support teams when necessary. Establish and maintain effective relationships with the business users, as well as with the wider group IT teams. Own complex customer issues and drive through to resolution. Assist IT Service Managers in the development and maintenance of IT Support processes. Proactively identify and act upon areas of improvement. Provide input into Root Cause Analysis documents. Experience & Knowledge Must have access to a car and have a full, valid driving licence Previous experience working in an IT Service support Environment with exposure to ITIL processes. Experience in working with a wide range of hardware and operating systems. Experience of working with MDM solutions. Experience of working with and supporting Office 365 Proficient in Active Directory and Group Policy administration Experience with both Windows 10 and MacOS. Excellent written and verbal communication skills. Sound understanding of networking principles (TCP IP, WAN, LAN etc.) Good understanding of PC hardware set-up, configuration and maintenance Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam. Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together. Job Description The IT Service Management Analyst is responsible for defining, documenting, monitoring, and analyzing IT processes and services within Information Technology. They will work to gather information, define, and design ITSM capabilities and streamline the processes underlying our service delivery architecture with an end goal of enhancing the user experience and automating processes. They will be required to analyze and prepare business requirements and process flows, perform gap analysis, gain consensus, and make recommendations on new services or service improvements. The position must be able to demonstrate their skill in ITIL/ITSM processes and best practices. Primary Responsibilities Identify, gather & document requirements, build process flow diagrams, and measure & monitor ITSM processes. Measure and aid in deployment of new processes, services, or practices. Manage projects to implement or improve services or processes throughout IT. Manage relationships with key partners in the Enterprise Service Management ecology. Collect and document business requirements for initiatives and process improvement/automation efforts. Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities, and clearly defined end-to-end use cases. Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels. Leverage continuous improvement techniques to improve services Identify issues, risks, and bring inconsistencies and problems to the attention of management. Participate in providing information or supporting evidence for audits of how IT services are provisioned and managed. Qualifications Recommended Education, Skills and Experience Experience with the implementation of scalable ITSM processes/best practices at an enterprise level Experience with requirements gathering, definition, analysis, and transfer of requirements to process design ITIL V3/V4 knowledge, certifications, or experience (preferable Service Operations) Knowledge, certifications, or experience working in or implementing Agile principles Experience or knowledge in IT Operations and IT Strategy Experience or knowledge in workflow design, implementations and automation in industry standard toolsets (JIRA Service Management preferred) Basic understanding of methods for tool integrations (API, etc.) Understanding of IT services, products, and supporting architectures IT Process mapping and design Documentation Top skills Process design and continuous improvement - ITSM Implementing measurable KPIs, SLAs, etc. Excellent communication skills Data Analysis Additional Information Total Rewards @ Turnitin Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do. Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so. Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors. Action & Ownership - We have a bias toward action and empower teammates to make decisions. One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes. Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education. Global Benefits Flexible/hybrid working Remote First Culture Health Care Coverage* Tuition Reimbursement* Competitive Paid Time Off 4 Self-Care Days per year National Holidays* 2 Founder Days + Juneteenth Observed Paid Volunteer Time* Charitable contribution match* Monthly Wellness Reimbursement/Home Office Equipment* Access to Modern Health (mental health platform) Parental Leave* Retirement Plan with match/contribution* varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team! Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company Description Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. We value diversity and inclusivity above all else, creating an environment where our team members can be their whole selves, every day. We believe that by embracing different perspectives and backgrounds, we can truly make a difference and shape a better future. Are you ready to join us in our mission to supercharge UK business growth through technology enablement? Job Description Salary: £21,500 - £25,000 p.a. DOE Location: North-West England - Hybrid working (minimum of 3 days in our Nelson office) About the Team Forming part of the wider Support department, the Service Desk team are our primary contact point for all partner’s engagements with support. The team are responsible for providing first class support interaction through multiple communication mediums including: telephony, eChat, and case management. The team’s primary objective is to resolve cases at first touch and where not possible, to ensure adequate triage is completed before the case is passed to 1st line support engineers. About the Role: Working as part of a busy and dynamic service desk team, the role will require you to act as first point of contact for our industry leading billing software platforms raised via our ZenDesk case management platform. Working within an ITIL framework you will provide support to an established client base including some of the UK’s largest telecommunications brands. The Service Desk Analyst should be an experienced customer-focused individual capable handling enquiries, incidents, and requests; triaging and troubleshooting cases and providing solutions by sharing articles from our customer knowledge base. You will communicate with customers via eChat, telephone, email, collaboration software and our case management platform (ZenDesk) to provide a high quality well-articulated responses in accordance with the service level agreements (SLAs) with our partners. You should expect to be given responsibility early on and will be fully supported by an experienced, friendly, and knowledgeable team. You should have an enthusiastic and flexible approach to the role with the ability to work under your own initiative. This role is a fantastic opportunity for someone technically minded who thrives on providing first class customer service and who is looking to progress their career with a successful and growing software business. Key Responsibilities / Accountabilities Act as 1st point of contact for support engagements via eChat, telephone, and our case management platform (ZenDesk) Accurately categorise and prioritise enquiries, incidents, and requests raise by partners and colleagues on our ZenDesk case management platform Resolve non-technical cases such as user account configuration, modifying permissions and maintaining customer records Deliver an exceptional customer service experience by ensuring that cases are responded to and updated in a professional manner and in accordance with customer SLAs Prioritise and manage personal cases ensuring clients are kept up to date with progress in all instances Analyse system and software log files to diagnose causes of possible software problems Triage and troubleshoot technical issues providing resolutions where possible or detailed diagnostics where support from technical teams Support the major incident management and problem management processes as required Identify and highlight trends in repeat support cases to proactively reduce avoidable incidents and propose enhancements to avoid repeat Monitoring cases to ensure senior staff are informed about issues before they escalate Contribute towards the maintenance of the company’s internal support documentation and knowledge base Willing to learn how to support new technologies and products as they are developed and released Contribution towards team Key Performance indicator (KPIs) and objectives Preserve information security, report security breaches, in line with the Information Security Policy, and to act in accordance with the requirements of the Information Security Billing Management System Implement and adhere to all aspects of Giacoms Total Metering and Billing Systems (TMBS) regulations Qualifications Proven experience working in a support environment, including telephony-based customer service experience (Preferred) Strong communication skills and ability to engage with people possessing various degrees of technical understanding (Required) Technically minded with strong problem-solving skills (Required) Ability to understand and follow best practice business processes (Required) Self-motivated and driven, with the ability to multitask and respond well under pressure (Required) Ability to manage time and prioritise work effectively (Required) Additional Information Firstly, we believe in giving you the freedom to be yourself. Say goodbye to rigid dress codes and embrace your individuality. We encourage you to be yourself at work, allowing you to thrive in an environment that celebrates your uniqueness. We believe in equality and diversity. As an equal opportunities and disability confident employer, we encourage applications from all eligible candidates, regardless of their background. We embrace diversity and believe that a rich variety of perspectives strengthens our team and leads to greater innovation. If you've read our advert and it has sparked your interest in joining the Giacom team, but you're still unsure if it's the ideal fit for you, don't hesitate to apply expressing your interest. We would be delighted to hear from you and have a conversation about all the exciting opportunities we have to offer. Your exploration of possibilities starts with reaching out to us, and we can't wait to connect with you. And the Giacom benefits…? From 25 days of holidays, to a pension plan, we've got you covered. And here's a special treat – you'll enjoy an additional day off around your birthday. We care about your well-being and engagement. That's why we have a dedicated team focused on ensuring your well-being and satisfaction at work. We want you to feel supported and empowered every step of the way. Recognition is important to us. We believe in acknowledging your hard work and achievements. That's why we organise team and industry events to celebrate your successes and foster a sense of camaraderie among our team members. We also provide an Employee Assistance Programme, helping you maintain your well-being and providing support when you need it. Professional development opportunities are available to help you achieve your personal goals, and we even offer eye care vouchers and discounted Medicash membership. So, if you're looking for a rewarding career with a market leader that values you and provides a range of incredible benefits, look no further. Join us at Giacom and embark on a journey of personal and professional growth. Take the first step by applying today and discover the exciting opportunities that await you. For more information on our Recruitment privacy notice, please follow this link and select option 8 to view - https://giacom.com/help/privacy-and-cookies-policy

Our diverse range of products inspires our customers every day. Whether for stylish façade cladding, individual advertising signs, display for stores & shops or for solution-based lightweight construction applications in the transport industry - there are no limitations. With more than 4,600 employees worldwide, we are the market leader in the aluminum composite panels, structural composite material, plastic sheets and lightweight foam boards sectors. 3A Composites belongs to the listed Swiss company Schweiter Technologies. Become a part of our team - we welcome you already today and are looking forward to your experience, your motivation and your commitment. Start with us as IT Business Analyst Location: Darwen, UK | Entry date: at earliest possible date KEY ACCOUNTABILITIES: To ensure the effective operation of the Perspex SAP business application and act as the central point of excellence in support of the exploitation and development of SAP and the associated business processes in line with business needs. This includes effective analysis, specification and delivery of new business requirements. Work with the business and third parties to define, develop and deliver solutions to satisfy users’ business process and reporting requirements. Configure the SAP modules as well as project manage the implementation of agreed improvements to ensure that the work is properly specified, documented, resourced, tested and delivered, all within agreed project costs. Investigate problems arising with, as well as determine and implement corrective action for, the SAP environment and associated systems to return the systems to proper and timely operation. Write and maintain enquiries (SQ01 SAP Query), simple Forms and layout sets (SAPscript) to adapt the SAP system in line with on-going business development. Identify the need for and complete end-user training in SAP functionality and related processes to ensure the efficient and robust ongoing operation of the system and processes. Identify and implement incremental improvements to support the business by drawing upon the rich functionality available within the SAP system. Ensure best practices for SAP design, security, segregation of duties and testing are defined and followed. Help build the case and then deliver the transition to SAP HANA. SKILLS & KNOWLEDGE: The desire to learn. The job holder needs to be able to analyse business requirements and apply their SAP configuration knowledge to meet these needs as well as coordinating internal and external resources to deliver the resulting work where necessary. The management of a programme of multiple activities and projects, often with conflicting priorities. The jobholder requires project and time management skills to balance these priorities and ensure completion of all activities and projects. Supporting reporting systems and adherence to standards, procedures and controls, to ensure a robust environment and ease of maintenance. Strong communication skills to build relationships with internal and external stakeholders and customers. To develop in-depth knowledge of the operation of the Perspex business processes. An understanding of the wide range of IT skill sets and where they are to be found either within the company or from external suppliers. A high level of personal organisation and time management skills in order to complete all activities on time. Strong influencing skills and ability to challenge The ability to adapt and work in a multi cultural environment. Experience within a manufacturing, supply chain or similar environment would be preferred. Experience in business analysis, configuration, project management and implementation roles would also be preferred. BENEFITS: Competitive Salary Fantastic opportunity to develop with training and educational opportunities offered Hybrid Working (x1 day a week from home + flexible working) Bupa Private Healthcare Free access to Employee Assistance Programme Dental and Optical Healthcare Programme Aviva Pension Scheme with +2% company contributions up to 10% Life Assurance of 4x salary Free access to discount platform, Sodexo Free secure parking Monthly employee incentives

 Analyst (Multiple Positions) – Customer Policy and ProtectionThe deadline for applications is Monday, 29th April 2024, 12pm (to be received not later than 12 pm). The CRU is now seeking high achieving individuals to join the Customer Protection and Policy Division and play their role in the future of the Ireland's retail energy market. This is an exciting area to work in as the CRU develops and implements new policy to ensure that retail markets evolve in line with new technologies, that they support decarbonisation of our energy system while protecting the interests of customers.If you want to be part of a progressive and dynamic organisation, driving change and protecting the public interest in key areas of the Irish economy and society, we are the organisation for you.As an Analyst, the CRU will provide you with ongoing support and training and there will be ample opportunity for professional development allowing you to maximise your potential in shaping and implementing complex customer protection and regulatory policy.We are seeking candidates with experience in energy markets, climate change, sustainability, public policy, utilities and other relevant fields to fill posts in the areas outlined below.Role DescriptionAnalysts will be placed in teams in the Consumer Policy and Protection Division that are focussed on the future of retail energy markets and, active customers (those who wish to produce, consume and engage in the electricity market):Retail Markets: play a central role in regulating the Irish retail energy markets within which several suppliers operate, served by network operators. The team's focus is on ensuring that it develops retail energy policy in the best interests and protection, of consumers whilst taking account of Irish/EU Legislation and government policies, to support and empower consumers.Active Customers and Smart Metering: with new legislative requirements and advances in technology, retail energy markets are rapidly evolving. The team is focussed on developing new regulatory frameworks to support active customers and energy communities. Our work includes the implementation of the Clean Energy Package and supporting the decarbonisation of the electricity market.Reporting to a Manager, the successful candidates will be involved in varied roles working to tight deadlines in a dynamic environment.CRU Analyst roles typically include activities such as:• Preparing CRU consultation, decision papers, reports and making related presentations both internally and externally;• Working as a member of a team and on specific cross functional project teams as required;• Engaging with internal and external stakeholders in a constructive manner in order to further CRU objectives;• Engaging with NI, GB or EU counterparts on all-island or EU policy, markets or industry developments;• Developing knowledge and understanding of the Irish and international energy sectors, using that knowledge to feed into all areas of their work and essentially, the development of expertise in relation to retail markets;• Maintaining an awareness of policy developments and best practice within the energy industry and related industries both in Ireland and internationally;• Researching policy issues and identification of data / trends, using this to suggest policy courses of action for the CRU;• Analysing spreadsheets of energy and financial modelling;• Carrying out such other functions as may be required from time to time to fulfil the business objectives of the CRU and as appropriate to the grade. The above list is not exhaustive. While the successful candidate will be assigned to a particular team within the CRU, they will also be expected to contribute to the work of the wider Division/CRU as requirements dictate.The CandidateEssential Criteria:Candidates must have on or before the closing date for applications the following: 1. An NFQ Level 8 or higher qualification in economics, climate change, sustainability, law, engineering, science, business or other relevant discipline. 2. A minimum of 1 years' relevant experience working within an energy, safety, water, process industry, public policy, business/marketing or other related sector.   Desirable Criteria:1. Knowledge/experience of existing and developing policy frameworks in the regulated energy sectors.2. Familiarity with the national/EU legal framework under which the CRU operates, including the Climate Action Plan and the Clean Energy Package.3. Experience working in a sector-specific regulator or other governmental organisation.Core Competencies (Appendix A)• CRU/Specialist Knowledge• Interpersonal and Communication Skills• Analytical Skills• Team Working• Delivery of ResultApplication Process• Please note, the CRU have engaged Cpl as a data processor to assist the CRU with this recruitment competition. In line with CRU's data retention policy information collected by Cpl will be kept for 12 months after the conclusion of the competition.• In order to apply for this opportunity, candidates must submit the application from for this opportunity before the closing date for applications.  • The application from can be found here - Career Opportunities | The Commission for Regulation of Utilities (CRU) (cpl.com)• As part of the application form candidates will be required to upload a C.V. and Cover Letter which clearly demonstrates how you meet the key requirements of the role.• Should you have any queries, please contact [email protected].• The deadline for applications is Monday, 29th April 2024, 12pm (to be received not later than 12 pm). • Shortlisted candidates will be invited to attend for interview. Candidates may be asked to complete an online assessment and make a short presentation on a brief that will be forwarded prior to interview. A two-stage interview process may also be applied. The CRU may establish a shortlist of suitable candidates for potential future positions within the organisation. • Please note that candidates must be eligible to work full time in Ireland at time of application. • Any candidate requiring any accommodation for interview or other elements of the selection process should notify us at [email protected] so that appropriate arrangements can be made. • CRU does not reimburse any costs/expenses incurred by the candidate during any part of the interview process.• The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website https://www.cru.ie/privacy-notice/or alternatively you can contact [email protected] who will arrange for this to be sent directly to you.  

Senior Analyst-Retail and Active CustomersThe deadline for applications is Monday, 29th April 2024, 12pm (to be received not later than 12 pm). The CRU is now seeking high achieving individuals to join the Customer Protection and Policy Division and play their role in the future of the Ireland's retail energy market. This is an exciting area to work in as the CRU develops and implements new policy to ensure that retail markets evolve in line with new technologies, that they support decarbonisation of our energy system while protecting the interests of customers.If you want to be part of a progressive and dynamic organisation, driving change and protecting the public interest in key areas of the Irish economy and society, we are the organisation for you.As a Senior Analyst, the CRU will provide you with ongoing support and training and there will be ample opportunity for professional development allowing you to maximise your potential in shaping and implementing complex customer protection and regulatory policy.We are seeking candidates with experience in energy markets, climate change, sustainability, public policy, utilities and other relevant fields to fill posts in the areas outlined below.Role DescriptionSenior Analysts will be placed in teams in the Consumer Policy and Protection Division that are focussed on the future of retail energy markets and, active customers (those who wish to produce, consume and engage in the electricity marketRetail Markets: play a central role in regulating the Irish retail energy markets within which several suppliers operate, served by network operators. The team's focus is on ensuring that it develops retail energy policy in the best interests and protection, of consumers whilst taking account of Irish/EU Legislation and government policies, to support and empower consumers.Active Customers and Smart Metering: with new legislative requirements and advances in technology, retail energy markets are rapidly evolving. The team is focussed on developing new regulatory frameworks to support active customers and energy communities. Our work includes the implementation of the Clean Energy Package and supporting the decarbonisation of the electricity market.Reporting to a Manager, the successful candidates will be involved in varied roles working to tight deadlines in a dynamic environment.Key duties and responsibilitiesThe main duties and responsibilities of the Senior Analyst, which may be adjusted in light of changing priorities, includes the following:• Leading preparation of CRU consultation and decision papers, preparing reports and making presentations both internally and externally, including to senior management.• Working as a member of a team and on specific cross functional project teams as required.• Engaging with internal and external stakeholders in a constructive manner to further CRU objectives in relation to consumer empowerment and protection.• Engaging with NI, GB or EU counterparts on all-island or EU policy, markets or industry developments.• Developing knowledge and understanding of the Irish and international energy sectors, using that knowledge to feed into all areas of their work. In these roles, the development of expertise in relation to retail markets will be essential.• Maintaining an awareness of policy developments and best practice within the energy industry and related industries both in Ireland and internationally.• Researching policy issues and identification of data / trends, and using this to suggest policy courses of action for the CRU.• Analysing spreadsheets of energy data, and financial modelling.• Mentoring Graduate Analysts and Analysts within the CRU and conducting knowledge transfer sessions in order to share knowledge, expertise and learnings.• Carrying out such other functions as may be required from time to time to fulfil the business objectives of the CRU and as appropriate to the grade.The above list is not exhaustive. While the successful candidate will be assigned to a particular team within the CRU, they will also be expected to contribute to the work of the wider Division/CRU as requirements dictate.The CandidateEssential requirementsCandidates must have on or before the closing date for applications the following: 1. An Honours degree, NFQ Level 8 equivalent, preferably in economics, public policy, climate change, sustainability, law, business or other relevant discipline.2. A minimum of 3 years' experience working in a regulatory or any other relevant role.Desirable requirements1. Knowledge/experience of existing and developing policy frameworks in the regulated energy sectors.2. Familiarity with the national/EU legal framework under which the CRU operates, including the Climate Action Plan and the Clean Energy Package.3. Experience working in a sector-specific regulator, customer care role or other governmental organisation.4. Experience of drafting documentation to communicate complex issues/information in a clear and concise manner.Core Competencies (Appendix A)• CRU/Specialist Knowledge• Interpersonal and Communication Skills• Analytical and Decision-Making Skills• Team Working• Delivery of ResultsApplication ProcessPlease note, the CRU have engaged Cpl Ireland as a data processor to assist the CRU with this recruitment competition. Cpl Ireland will collect application information and assess suitability on behalf of the CRU. Information collected by Cpl Ireland will be kept for 12 months after the conclusion of the competition.In order to apply for this opportunity, candidates must submit the application from for this opportunity before the closing date for applications.  The application from can be found here - Career Opportunities | The Commission for Regulation of Utilities (CRU) (cpl.com)As part of the application form candidates will be required to upload a C.V. and Cover Letter which clearly demonstrates how you meet the key requirements of the role. Should you have any queries, please contact [email protected]. The deadline for applications is Monday, 29th April 2024, 12pm (to be received not later than 12 pm). Shortlisted candidates will be invited to attend for interview. Candidates may be asked to complete an online assessment and make a short presentation on a brief that will be forwarded prior to interview. A two-stage interview process may also be applied. The CRU may establish a shortlist of suitable candidates for potential future positions within the organisation. Please note that candidates must be eligible to work full time in Ireland at time of application.   Any candidate requiring any accommodation for interview or other elements of the selection process should notify us at [email protected] so that appropriate arrangements can be made. CRU does not reimburse any costs/expenses incurred by the candidate during any part of the interview process. The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website https://www.cru.ie/privacy-notice/, or alternatively you can contact [email protected] who will arrange for this to be sent directly to you

This is an exciting opportunity for someone who is highly motivated to work in a dynamic team and to contribute to our Investment Banking business. As an Analyst or Associate within the France Debt Capital Markets (DCM) team in Investment Banking, you will be primarily involved in all client activities, such as marketing, execution, maintaining customer relationships, and generating ideas. You will play a crucial and responsible role in securing new business, nurturing client relationships, and managing internal processes for deal executions and internal approvals. You will have the opportunity to interact with a broad range of teams within Investment Banking, including Fixed Income Syndicate, Legal, Capital Structuring, Ratings Advisory, Credit, and M&A/Coverage. You will be part of a dynamic, challenging, and team-oriented environment in Debt Capital Markets, working with French Corporate clients.We will provide plenty of opportunities for you to partner with colleagues from other countries and product teams. You will receive training, hands-on learning opportunities, continuous mentoring and feedback, and numerous development opportunities. Joining here means you will become part of our inclusive teams and culture, unified by the firm's mission and commitment to success.Job responsibilities Play a key role in the execution of funding and capital markets transactions across Investment Grade bonds, loans (including acquisition financing) and liability management Be involved in the pitching process, helping to win new business and developing client relationships at a junior level Be involved in the execution and pitching of acquisition financing deals in coordination with M&A/Coverage, Ratings Advisory and Credit teams Prepare and review pitch books and marketing materials for client meetings Prepare and review market updates for clients in written and verbal format Manage internal processes for deal pitching and executions Work closely with Syndicate, Structuring, Legal, M&A, Ratings Advisory, Credit and Corporate Banking teamsRequired qualifications, capabilities and skills Fluent in French Relevant Investment Banking experience (DCM, ALF, ECM, IB coverage, etc.) Demonstrate ability to interact with clients and people in a professional and mature manner Relevant quantitative and analytical skills, including PowerPoint, Excel skills and Bloomberg Excellent written and oral communication skills Comfort in and commitment to teamwork environment High level of attention to detail and time management with ability to work under pressure Highly motivated, adaptable, able to multi-task and manage project independentlyThis role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the relevant regulatory authorities to carry out such activities.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Investment banking is about more than offering industry-leading advice and financial expertise. Teams serve clients by building long-term, trusted partnerships that put their needs first. The world's largest corporations, institutions and governments rely on the in-depth industry knowledge and market insights provided, knowing their goals are our top priority.Salary: . Date posted: 04/02/2024 10:25 PM

DESCRIPTIONAmazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth's most customer-centric company, Earth's best employer, and Earth's safest place to work. We are recruiting for a passionate and customer obsessed Workforce Management (WFM) Analyst to join the EU Capacity Planning (CP) team with responsibilities for short term planning, supporting Customer Services in the EU region.Key job responsibilitiesWe are looking for an exceptional analyst who is passionate about the Customer Experience, who thinks/acts globally, who has the ability to contribute major new innovations in the industry and who is a strong communicator and networker to build successful working relationships not only within his own site but across the EU network to join us as a EU Workflow AnalystThe ideal candidate will possess both an optimization background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about customer service initiatives. He/she will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis.We are looking for a candidate with experience in workforce scheduling procedures, strong excel knowledge and a candidate with strong mathematical/analytical skills.The Workflow Analyst is responsible for ensuring multiple Customer Service sites meet service levels by staffing planning, work mix blending and call queue adjustments, and overall management of workflow across the Customer Service network.The Workflow Analyst is responsible for supporting and enhancing the performance of all sites within his/her portfolio with respect to optimal staffing of Customer Advocates. The Workflow Analyst is primarily responsible for creating and maintaining schedules for Customer Service Associates (CSAs) to achieve service levels and productivity goals for the site. The Workflow Analyst will collaborate with key business partners and stakeholders to identify opportunities for improvement of workforce utilization and service levels. The Workflow Analyst should also react to changes in daily/weekly/Monthly call volumes and handling times by determining the required staffing level changes to ensure delivery of service levels. The successful candidate will be an analytical problem solver who is comfortable in a fast-paced, multi-tasked, high-energy environment.The Workflow Analyst will be able to demonstrate exceptional customer experience, a high level of dedication, enthusiasm, and motivation and an ability to manage communication and relations with multiple stakeholders including but not limited to Site Operations, Capacity planning teams, Facilities team like IT and Transportation, HR and ERC (Employee Resource Center) team, Training team and workflow teams from other Internal and Outsourcing sites.Key job responsibilities- Create and accurately maintain CSA shift schedules ensuring that shifts are optimally planned to meet the sites short term forecast requirements and SLs (Service Levels)- Monitoring actual staffing levels against plan and taking the relevant corrective actions as required like OT (Over Time) calls, Cross skill support, shrinkage, shift changes to improve service levels- Effectively plan and monitor CSA adherence to assigned schedule- Effectively plan non-productive activities- Monitor adherence to AHT (Average Handling Time), AUX (non-productive time limits) and CSA productivity and escalate any areas for development or recognition- Maintain CSA skill matrix for the site, Management of CSA profiles in the ACD (Automated Call Distribution) system, Seating and Transportation Plan for site and skills- Connect and network with all relevant stake-holders, including but not limited to operations management, process improvement/quality assurance/customer experience/delivery experience teams- Work in partnership with the Capacity Planning team to build strong relationships and drive consistency, and automation of the process.- Support Workflow Manager and Operations manager by maintaining accurate records of planned and required headcount in each of the skills/OU/Mediums week over week. - Keeps track of skills wise movements and Attrition to support Workflow Manager and Operations manager in making decisions about internal movements/Job postings and Hiring plan.- Responsible for Automating and maintaining reports to be used in reporting on service level misses. Also, automates tool that will enable completion of root cause analysis and production of corrective action plans for SL misses- Develop self-service solutions for Workflow's primary stakeholders to reduce administrative overhead and increase time for value-adding activities, making the whole team more scalable and fit for future challengesAbout the teamWe are EU Capacity Planning and we cover every aspect of the Customer Service Associate (CSA) planning cycle, from strategic long-term planning of required headcount to short-term tactical planning through to real-time management. We believe we are pivotal to the ongoing success of Amazon CS and we deliver innovative solutions to complex planning problems. We think differently about planning and we deliver for nine separate countries across Europe.Our team consists of more than 60 team members located in nine countries globally. Our network is growing in both scale and complexity, and we need smart, innovative individuals to help us design market-leading tools and processes to meet the needs of an increasingly demanding customer base.Put simply, we start with our customers and work backwards using hard data and customer anecdotes.We are open to hiring candidates to work out of one of the following locations:Edinburgh, SCB, GBRBASIC QUALIFICATIONS- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Experience defining requirements and using data and metrics to draw business insightsPREFERRED QUALIFICATIONS- Experience in financial/business analysisAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).Salary: . Date posted: 04/04/2024 09:32 AM