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Overview of salaries statistics of the profession "Volunteer Specialist in UK"

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Overview of salaries statistics of the profession "Volunteer Specialist in UK"

45 000 £ Average monthly salary

Average salary in the last 12 months: "Volunteer Specialist in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Volunteer Specialist in UK.

Distribution of vacancy "Volunteer Specialist" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Volunteer Specialist Job are opened in . In the second place is Wales, In the third is Scotland.

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Speculative application  Skills: Acne, Actinic Keratosis, Acute Myelogenous Leukemia (AML), AIDS, Allergic Rhinitis, Allergy, Alzheimer's, Anaesthetics, Antibiotics, Anti-infectives, Anxiety, arrhythmia, Asthma, Autoimmune diseases, Autoimmune Disorder, Bacterial Vaginosis, Breast Cancer, Cardiology, Cardiovascular, chemotherapy, Chronic Lymphocytic Leukaemia, Chronic Myeloid Leukemia, Chronic Obstructive Pulmonary Disease, Clinical Pathology, CLL, Congestive Heart Failure, COPD, Cosmetics, Cystic Fibrosis, Dementia, Dentistry, Depression, Dermatology, Diabetes, Diagnostics, Dietetics, Endocrine, Endocrinology, Epilepsy, Family Medicine, Fibromyalgia, Gastroenterology, gastrointestinal, Genetic Diseases, GI, Glioblastoma Multiforme (GBM), Gynaecologic, Gynaecology, Gynecology, Haematology, Haemophilia, Heart Disease, Hematology, Hemopure Anemia, Hepatitis, Hepatology, HIV, Hodgkin's disease, Hypertension, IBD, Immunogenicity, Immunopharmacology, Infections, Infectious Diseases, 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Assistant Company Secretary - Professional Services
Computershare, London
Senior Consultant (Assistant Company Secretary) Location – Bristol OR London (Hybrid) This is a hybrid position primarily based in London or Bristol. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working . We give you a world of potential Today’s Company Secretaries are under mounting pressure to deal with increasing corporate compliance, governance and reporting requirements, and as a result they are looking for partners who can provide a full suite of governance and company secretarial services. Our fast-growing team of company secretarial and corporate governance specialists both in the UK and globally can now provide Computershare clients with a broad range of governance advisory and managed services to expand on and complement our existing Computershare Governance Services (CGS) technology solutions. A role you will love This is an exciting opportunity to join the team at a time of growth and transformation. We are looking for candidates to support the delivery of UK Managed Service client engagements, primarily focusing on listed clients. Key Responsibilities Support the delivery of governance advisory and managed service client engagements. Advise domestic and international clients on UK listing requirements, compliance, governance and transaction related matters. Establish and maintain client relationships. Supervise and coach junior members of the team. Client board support activities. Develop and maintain subject matter technical knowledge and service delivery templates, processes, tools and materials. Support business development and client relationship management activities. As an SME, contribute to a variety of projects and initiatives as and when required. Support business management and operational matters as and when required. Administer the on-boarding of new clients in accordance with company policies and processes. Collaborate with Finance team to prepare client invoices and supporting narratives. What will you bring to the role? At least three years of previous company secretarial and corporate governance experience within professional services or industry, ideally within or for listed companies. Desire to pursue a career within professional services and develop a wide range of UK compliance, governance and transaction related knowledge and experience. Strong people, team working and communication skills. Experienced at building effective working relationships at all levels with clients and colleagues. Organised with strong project management skills. An eye for detail and experienced at delivering to tight deadlines. Strong written English, numeracy, analytical and comprehension skills. Resilient and composed under pressure, proactive, self-motivated, take ownership/responsibility for own work. Advanced IT skills (incl. Microsoft Word, PowerPoint and Excel) and experience of using legal entity management technology. Pursuing or qualified CGI qualification (formerly ICSA) Rewards designed for you Employee Share Plan. Set aside salary to purchase shares in our company and you’ll receive a company contribution as well. Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family. Save for Your Future. We will support you along your retirement savings journey. Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you. Employee Discounts. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops. Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options. #LI-MH1 #LI-Hybrid A company to be proud of We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel values, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. Since 1978, we’ve been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we’re now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.
IT Service Centre Specialist
Bupa, Salford Quays
IT Service Centre Specialist Salford Quays M50 3SP Hybrid working Permanent Salary: up to £25,000 per annum + Fantastic Benefits Full time 37.5hrs Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way. day. Role Overview: To provide a first line incident management function to all IT Service Customers, IS Teams and Vendors contacting the IT Service Centre. To provide a customer focussed, single point of contact for Bupa IS customers. What you’ll do: To provide first line support in line with published SLA’s for all customers contacting the IT Service Centre. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful and professional manner, with regular updates provided to the customer. To recommend opportunities to the Service Centre Management Team to improve working practices and team performance. To pro-actively participate in all IS functional/departmental meetings giving feedback to ensure continual improvement, productivity gains and overall customer satisfaction and undertake departmental initiatives as directed. To keep up to date with the Bupa organisation and business, the healthcare market place and IT industry opportunities to provide desktop solutions. To follow ITIL based Operational Lifecycle procedures (Incident, Problem, Change, Configuration, Asset etc.) to ensure a cost effective and efficient service to the IT Customer Service. To achieve appropriate security accreditation for the administration of User accounts for all Bupa systems ensuring strict compliance with Bupa security standards and policies Ensure that all requests and incidents logged with the IT Service Centre are progressed and resolved and the Customer is updated with progress at all times. Act as a call co-ordinator for all External vendor queues to ensure faults and requests are actioned. Advise customers on the purchase of appropriate hardware/software in conjunction with technical teams. To perform administration tasks as allocated by the Service Centre Management Team. To support the various operational working hours (shifts) as appropriate Temporary Secondments to other IS Customer Service teams to enhance skill sets. What you’ll bring: General awareness of Bupa’s Business and systems. Strong Customer Focus. Strong Communications skills, telephone, written and face to face. Good awareness of Microsoft Desktop products. Good awareness of Infrastructure Components (Network, NT, Exchange). Good organisational skills. ITIL qualified Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you’ve found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn’t where you've been. This is where you're going. This is what we have belief in. Time Type: Full time Job Area:
Social Media and Admin Volunteer
Humankind Charity, Postal Code MRA, Manchester M
Vacancy No VN3513 Employment Type Volunteer Contracted hours 5.00 Work Pattern Monday to Friday Location Rochdale Road - Manchester M40 7RA Location Region North West Location City Manchester Location Postal Code M40 7RA Interview Date 28 Nov 2023 Job Details Social Media and Admin Volunteer We have an exciting opportunity to join Humankind in Manchester. If you have a creative flare, interest in the power of social media and want to help people share their stories this could be the volunteer opportunity for you. We value our volunteers and seek to ensure their diverse roles are rewarding and beneficial to all. The volunteer role would support with the running of our social media accounts, leading on a motivational text service for those accessing our support and admin support for the service. Tasks may include: Sourcing, preparing, and creating media content, e.g.short text, Videos, Images, Audio, Gifs Option to design graphics and visuals Engaging with volunteers & colleagues to creatively share their stories; includes being a scribe Writing motivational messages and sending these as text messages to people Support colleagues to input client details onto an electronic system. Gathering case studies for Impact Reports. For full role description click here Who are we… Humankind is one of England’s most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. About the role… Humankind is an equal opportunities employer If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team at [email protected] Salary Period Per Annum Vacancy Salary Range 0 DBS Requirement Volunteer Basic Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 19 Nov 2023
Administration Officer
North Ridge High School, Manchester
Education - School School Support Staff North Ridge High School Contract Type: Permanent, Term Time Only plus 5 days Working Hours: Full Time, 35 hours per week between the hours of 8:00am - 4:00pm Number of Positions: 1 Salary: Grade 4 £2 2,36 9 to £24,054 per annum pro rata The Governors seek to appoint an Administration Officer to start as soon as possible. Under the direction of senior colleagues, the post holder will provide an efficient, responsive and high quality administrative support to the school. They will be responsible for the management and maintenance of ParentPay, Dinner Money module and school meals administration. They will work collaboratively with all staff and parents in order to support pupil well being and to promote the five outcomes of Every Child Matters. The successful candidate will have: Experience of working in a busy, demanding and diverse administrative environment Excellent personal, administrative and organisational skills High standards of literacy, numeracy and ICT skills The ability to plan and prioritise own workload, meeting set deadlines Excellent communication skills The ability to maintain a calm, positive and professional manner at all times North Ridge is an Outstanding specialist high school for pupils with persistent and complex special educational needs, aged 11-19 years. We are a fast developing school split across two sites, that incorporates a range of student led businesses located at our 6th Form Hub in Cheetham Hill. At North Ridge we recognise that staff are our most important resource and are to be valued, supported, and encouraged to develop both personally and professionally within a community built on understanding and respect. We are committed to the delivery of our suite of wellbeing, family friendly and flexible working policies to help colleagues achieve a healthy work life balance. At North Ridge we provide a variety of employee benefits including; An employee assistance programme providing access to a 24-hour helpline, personal, legal, and financial support and guidance Access to the Manchester Credit Union Access to the City Council’s cycle to work scheme Staff access to our school health and fitness suite Staff sessions with our school counsellor Support from our 5 trained mental health first aiders Continued professional development for all staff An inhouse incentive system including 100% attendance, half termly rewards, refreshments and lunch provision Employer contributions for both Local Government Pension Scheme and Teacher Pension Scheme To apply for this role, please complete the application form and send it to the schools address. Please note the s chool will not accept CVs. You must complete the application form giving full information about your previous employment and explaining any gaps in employment. If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments. We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable. We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation. salary from £22,369 contract permanent working hours full time application deadline 12 00 am 10th Nov 2023
Host / Receptionist - Faulkner House
Bruntwood, Manchester
At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. We’re commercial property specialists operating across the UK. Bruntwood own, develop, manage and maintain properties across England. Our focus is on 'Creating Thriving Cities' which is evident across our website, so have a look to gain more of a perspective on what we do, and how we operate. You'll work in our wonderful Faulkner House building, located in Manchester City Centre, Monday to Friday, 40 hours per week. Job purpose: The Host role is a pivotal position as the face of Bruntwood. You will be the first point of contact and ultimately you will be working with our clients/tenants on a regular basis. So it's important you are approachable and ultimately love speaking to people and building relationships. That's why we love applicants from hospitality/retail/cabin crew backgrounds where you will be a natural at this. What will you be doing? Delivering a positive Customer Experience within the building Build lasting, long term, professional relationships with customers To be the first point of contact for all customers and visitors in the building Support and facilitate events and meetings within the building Facilitate new customer viewings to support the sales process Host the meeting rooms, co working, lounge and other communal amenities, maintaining high standards of presentation and food and beverage service where applicable Able to manage own workload to flex between essential desk based tasks and building customer relationships with customers Collate all customer intelligence and update systems accordingly to support sales and retention Working as part of a wider team, engage with your customers, colleagues, management team and other departments within Bruntwood Be a role model to promote wellbeing in the workplace You will have a focus on continuous improvement making sure that we add value, save time and make things simple for the customer Being basically brilliant, which means applying your energy, drive and knowledge to inspire your colleagues to do the best that they can, working together with a simple and straightforward approach to get the best out of our colleagues and for our customers, the right service every time What are we looking for? You must have a can do attitude and be able to step up to the challenges of working in a fast paced, dynamic and developing organisation. We are looking for curious and interesting people, with high attention to detail and a drive to go over and above for customers - motivation and a positive attitude are key to this role Admin experience is a must, as you will be managing our enquiries mailbox on a daily basis You will be an excellent communicator, bringing your personality to work and interacting with people on a human level Skills and experience in hospitality, retail or other service sectors Able to maintain high levels of energy and positivity throughout the day What will you get? An opportunity to work with a friendly, passionate and experienced team Ability to contribute towards the growth of the company and its direction An exciting place to work and a challenging role, full of opportunity and new experiences Opportunities for progression in a growing company On top of the salary advertised you will be entitled to a number of benefits including; 25 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you Sabbatical of up to 12 months so you can take a career break after five years with us Free Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too Life assurance cover for all colleagues Up to 8% matched pension scheme Free all colleague share scheme starting at 5% of your annual salary each year (subject to hitting profit targets set the previous year) Discounts & cashback at leading retailers Enhanced maternity - 26 weeks fully paid leave Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality. When developing our communities, we pursue local partnerships which focus on harnessing talent and creating equal working opportunities for people from all different backgrounds. Doing this internally is just part of the picture — we also help our customers to create diverse workforces and benefit the community by growing in a socially-responsible way. Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves. We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email [email protected] for an update. For successful applicants we conduct a one stage interview process that will give you the opportunity to see the role in action, as well as ask questions to ensure it’s the right fit for you.
Administration Officer
Manchester City Council, Alworth Road, Manchester M
About The Role Contract Type: Permanent, Term Time Only plus 5 days Working Hours: Full Time, 35 hours per week between the hours of 8:00am - 4:00pm Number of Positions: 1 Salary: Grade 4 £2 2,36 9 to £24,054 per annum pro rata The Governors seek to appoint an Administration Officer to start as soon as possible. Under the direction of senior colleagues, the post holder will provide an efficient, responsive and high quality administrative support to the school. They will be responsible for the management and maintenance of ParentPay, Dinner Money module and school meals administration. They will work collaboratively with all staff and parents in order to support pupil well being and to promote the five outcomes of Every Child Matters. About the Candidate The successful candidate will have: Experience of working in a busy, demanding and diverse administrative environment Excellent personal, administrative and organisational skills High standards of literacy, numeracy and ICT skills The ability to plan and prioritise own workload, meeting set deadlines Excellent communication skills The ability to maintain a calm, positive and professional manner at all times About Us North Ridge is an Outstanding specialist high school for pupils with persistent and complex special educational needs, aged 11-19 years. We are a fast developing school split across two sites, that incorporates a range of student led businesses located at our 6th Form Hub in Cheetham Hill. At North Ridge we recognise that staff are our most important resource and are to be valued, supported, and encouraged to develop both personally and professionally within a community built on understanding and respect. We are committed to the delivery of our suite of wellbeing, family friendly and flexible working policies to help colleagues achieve a healthy work life balance. At North Ridge we provide a variety of employee benefits including; An employee assistance programme providing access to a 24-hour helpline, personal, legal, and financial support and guidance Access to the Manchester Credit Union Access to the City Council’s cycle to work scheme Staff access to our school health and fitness suite Staff sessions with our school counsellor Support from our 5 trained mental health first aiders Continued professional development for all staff An inhouse incentive system including 100% attendance, half termly rewards, refreshments and lunch provision Employer contributions for both Local Government Pension Scheme and Teacher Pension Scheme To apply for this role, please complete the application form and send it to the schools address. Please note the s chool will not accept CVs. You must complete the application form giving full information about your previous employment and explaining any gaps in employment. If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments. We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable. We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.
Shared Service Support in Records & Info Admin
Bank of England, London
Shared Service Support in Records & Info Admin - ( 009771 ) Primary Location UK-ENG-London Job Secretarial and Administration Organisation 130020 - CORPORATE SERVICES OPERATIONS Job Posting 25-Oct-2023, 4:37:30 AM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. Job Description The Records and Information Administrator role is part of the Records and Information Administration (RIA) team, based in the Corporate Services Operations Division, within the Central Operations Directorate. You will be joining a friendly and supportive team keen to share their expertise and knowledge to train a new team member. The RIA team act as first-line contact for records management queries, resolving issues or referring on to other teams where needed. The majority of tasks and queries are to do with electronic records, however the role also deals with paper records and procedures. The jobholder will provide support to colleagues across the Bank, fulfilling the role of EDRM (Electronic Data Records Management) and RM (Records Management) system expert. Full training will be given. RIAs are responsible for the administration of documents and folders in the Bank’s Electronic Document and Records Management system and associated applications throughout the information lifecycle and support the business in ensuring that users comply with the Bank’s Records Management policies and procedures. The RIA Team works closely with various teams across the Bank including the Bank Records Management Team, business areas records management administrators, Technology Service Desk and support teams, the User Access Management (UAM) team and Recruitment support teams. Key areas of responsibility as a RIA Team member: Provide first-line customer support for records management queries via phone, email and the “My Service” online request tool, referring on where appropriate to Technology Support or the Bank Records Management Team. This includes: Assisting colleagues with problems using FileSite (the Bank’s records storage database) Provide guidance and advice to customers on best practice for storing and accessing records and complying with the Bank’s “Our Code” policy Creating, amending, reviewing and closing records management folders, and folder access rights Document administration including unlocking or checking in documents Responsible for the administration and review of folders and documents in the Bank’s Electronic Document Records Management system (ARM) Creating, updating and closing FileSite accounts for Bank colleagues Participate in the team’s daily rota, sharing responsibility with the rest of the team for the various ongoing activities and tasks including customer service and records management administration Records management governance and compliance including: Supervision and management of folders and documents throughout their lifecycle to ensure compliance with records management policies and legislation Govern the creation and maintenance of folders and document access ensuring correct security classifications Check and action Compliance and Integrity reports on all information stored Perform Data Protection Subject Access / Freedom of Information searches as required Role Requirements Minimum / Essential Criteria An interest in Records Management and an awareness of the importance of this for the Bank of England A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A collaborative and inclusive approach to working both within the team and with colleagues across the Bank Excellent customer service skills and the confidence to deal professionally with people at all levels in the organisation A commitment to service improvements with a customer focussed attitude Ability to prioritise and handle your own workload and work to tight deadlines to deliver a successful outcome Good written and verbal communication skills Able to work as part of the team and independently as required Accuracy and attention to detail Ability to learn quickly Solid understanding of Microsoft Office suite and the ability to learn a range of IT tools / applications software as part of the role Desirable Criteria Possesses a broad understanding of the Bank’s organisational structure, or an interest in quickly acquiring this knowledge Knowledge or experience of Records Management within an organisation Working to Service Level Agreements (SLAs) in a Service Request environment You should not be put off applying if you do not meet/ have all of these criteria – we would encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be helpful in role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application. Salary and Benefits Information This specific role offers a base salary of £25,700 per annum on a full-time basis. We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. In addition, we also offer a comprehensive benefits package as detailed below: A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. (Note effective from April 2023 and for the Benefits year 2023/24) 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice The Application Process Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The closing date for applications is Friday 17 November 2023. The assessment process will comprise of two stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
Living Well Network Support Worker
Wigan and Leigh Carers Centre, Wigan & Leigh Carers Centre, Frederick Street, Wig ...
Job Title: Living Well Network Support WorkerSalary: £21,730 - £23,177Responsible To: CEO Wigan and Leigh Carers CentreAccountable To: Operational Manager – Living Well Team (GMMH)Hours of Work: Full & Part time hours will be considered to meet the needs of the locality. Predominantly Monday to Friday 9am till 5pm however there may be a requirement to work outside of those hours to meet the needs of the service. Full & Part time hours will be considered.Job SummaryWe are looking for an enthusiastic and motivated Network Support Worker (NSW) to work in a new community mental health service in Wigan, called Living Well (LW). The LW Service will enable timely access to mental health services and support when people need it most and provide support for people closer to their home community who might not traditionally meet the threshold or criteria of existing mental health services. You will work as part of the Living Well team which will include voluntary sector organisations, mental health professionals, peer workers and volunteers from across Wigan.In this role you will be a key member of the team. Your primary role will be working in one of the seven spoke teams which are based in communities across the borough of Wigan. You will be pro-actively supporting people who access the service who have additional support needs as individuals and as part of their own family network.The duties and responsibilities of this innovative post have been assessed as levels of competence up to and including NVQ Level II (or equivalent) in ‘Health and Social Care’ which reflects the skills and knowledge required to satisfactorily perform the duties of the post.You will be supported by a variety of your own peers, managers and leadership both within your hosting VCFSE organisation and by members of the GMMH leadership team including a team leader, operational programme manager and clinical lead. You will have access to numerous training and development opportunities within the NHS Trust and host organisation.The Wigan Living Well Service will be a proactive compassionately led, trauma informed, and recovery focused. Living Well has co-produced key values and principles that all staff and peers share. As a result, our model is humanistic and person-centred. Our core values are based on creating open, honest, safe spaces and conversations where all people’s strengths are valued.Main Duties1. To provide practical and emotional support for people accessing the Living Well service, their identified carers, family members or wider support networks.2. To provide flexible support to carers, family members and the wider support network to assist in alleviating distress when they are dealing with complex or stressful situations i.e. enable carer, family member or wider support network to leave the caring situation for short periods, and/or supporting the carer, family member or wider support network in visits to health appointments relating to the service user.3. To act as an informal advocate on behalf of the person and their network.4. To provide signposting and coordination support if relevant and appropriate.5. To participate in a duty/rota with the wider Living Well team of initiating contact with service users and their wider Network when required.6. To have knowledge of and keep up to date with local services available and how to access them, to support service users, their carers, family members and wider support networks.7. To signpost people accessing the service, their carers, family members and wider support networks to self-help, community groups and activities. To reduce social isolation of carers, family members or wider support networks and encourage support through individual interventions, joint working, group activities and workshops.8. Ensure carers are aware of their full benefit entitlement and tax credits referring to specialist advice services (eg. CAB/ W&L Carers Centre) if necessary.9. To liaise with Local Authority, healthcare, housing services and voluntary sector agencies in developing systems for exchanging information between services and carers, family members and wider support networks and have awareness of the personalisation agenda.10. To maintain up to date and accurate records in accordance with organisational policy and in line with the requirements of the LW model.11. undertake any other duties in order to meet personal, team and organisational objectives following consultation with the manager. .General1. Be familiar and comply with organisational policies and procedures.2. Attend relevant meetings and staff development training as and when appropriate.3. Participate in supervision.Develop and maintain healthy communication with all members of the LW Team4. Participate in and achieve competence in mandatory training relevant to the post e.g.,Breakaway, moving and handling.Health and Safety1. The job holder will observe the organisations health and safety instructions, standing financial instructions and other workplace statutory and regulatory requirements and attend appropriate training.2. The post holder will take reasonable care of his / her own health and safety at work and the health and safety of colleagues, service users and others in the workplace.3. The post holder will report all accidents, incidents or omissions to his / her line manager and complete appropriate electronic or paper records of occurrences.Standard Requirements –Confidentiality:The post holder must maintain the confidentiality of information about people using the service, their carers, family members or wider support networks, colleagues and service business in accordance with relevant legislation such as the Data Protection Act. A disclosure to any unauthorised person is a serious disciplinary offence.Equal Opportunities Promote the concepts of opportunity and managing diversity.Disclosure of Criminal Background This post is exempt from the Rehabilitation of Offenders Act 1974, therefore the successful applicant will be required to undertake a criminal records bureau disclosure prior to commencing work. Having a criminal record will not necessarily bar you from working in this post.SummaryThis job description is an outline of the key tasks and responsibilities of the post and is not intended as an exhaustive list. The post may change over time to reflect the changing needs of the service. The job description will be reviewed regularly and updated as appropriate following agreement between the postholder and Line Manager.Job Types: Permanent, Full-timePay: £21,730.00 per yearBenefits: Company pensionSchedule: Monday to FridayWork Location: Hybrid remote in Wigan
Group Security Tech Support Technician - Rochdale
JD Sports, Rochdale
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. MAIN JOB PURPOSE Responsible to Group Security Tech Support Manager to assist in the security installation handover, ongoing maintenance of the physical and electronic security equipment within Group JD Sports Fashion plc premises, to the excellent standards required in order to protect the company from both internal and external threats. To assist in ensuring the smooth and effective operation of the Group JD Sports Fashion plc Security Tech Support Helpdesk and ensuring all equipment is functioning correctly. To offer an Electronic Security Tech support for all Group property locations ensuring they are adequately but cost effectively protected. KEY RESPONSIBILITIES To ensure the efficient running and operation of the Tech Support helpdesk. To monitor and deal with all emails and all telephone enquiries efficiently and effectively. To operate the out of hours, support service set up on cycled a rota with the tech team staff. To liaise with the Projects team to ensure that any snagging works from Handover are completed within a prompt timeframe. To ensure that the tech support inventory sheets held with certain contractors are kept up to date and the security 'used' equipment is readily utilised within the store estate. To utilise the alarm panel, CCTV, and EAS remote access facility and software to make changes to these systems to minimise the number of engineer call outs. To ensure a service checklist is completed when a security system is being serviced by a contracted engineer. To ensure that all security equipment installed or changed out in any new, refurbished, or existing Company sites (and any other security installation project) are programmed with the correct company settings and configuration, and that they continue to function and transmit following handover. To liaise with security maintenance engineers attending Company sites to ensure all stores are reporting the correct information and any outstanding tasks, or works, are fully completed before the engineer leaves site. To ensure RT Ticket System and other relevant software is correctly utilised and when possible, all security maintenance works issues are completed within relevant timescales and not overdue. To ensure that any expenditure on additional security equipment is authorised appropriate management levels. To carry out any ad-hoc projects and/or complete any other tasks as may be requested from time to time by the Group Security Installations & Tech Support Manager in line with current levels of responsibility. To operate total confidentiality with all information gained in respect of the company, its business or personal, and to ensure all confidential and other paperwork is properly secure and filed away as necessary. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Free parking Incremental Holiday Allowance Staff Discount On JD Group and other brands within the organisation Pension Scheme Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Service Desk Manager (IT Business Partner)
Seashell Trust, Cheadle
Service Desk Manager (IT Business Partner)Salary: £41,500 - £45,000 per annum + benefitsHours: 37.5 hours per week, part of a 4-person 24/7 on-call team, with scheduled rota patternsType: Permanent, hybrid roleClose date: Friday 3rd November 2023 (Please note - We may close this job early depending on the volume of applications we receive)Role SummaryHere at Seashell we provide care and education for children and young people (up to 25 years old) with severe, profound and complex learning difficulties and disabilities, sensory impairment and communication disorders and autism.We are recruiting for an exciting new role of IT Service Desk Manager who will be responsible for:· Leading a service desk based on best practice industry standards and service management.· Building and managing a business partnering service desk team who deliver an effective and cohesive customer-centric approach, including facilitating communication within the IT team and with other departments.· Delivering the strategic vision for the service desk, balancing both short-term actions and long-term direction.Key Responsibilities· Lead IT business partnering across Seashell through the development and delivery of Service Level Agreements with key performance indicators· Establish and maintain effective relationships with internal and external stakeholders, such as other teams, departments, suppliers and senior management, fostering a reputation as a trusted and reliable partner.· Build effective relationships with external suppliers and maintenance companies.· Lead and inspire a team of IT support professionals, fostering a positive and collaborative work environment setting clear goals, evaluating team performance, and enabling professional growth.· Ensure compliance with industry standards, regulations, and best practices relevant to IT service desk operations, such as ITIL frameworks or cybersecurity frameworks· Develop and implement quality assurance processes and procedures to ensure efficient and effective service delivery· Participate in IT governance meetings and provide input on service desk strategies, goals, and resource planning.· Support the delivery of Cyber Essentials Plus certification and ISO 27001 certification· Maintain accurate records of IT support activities, including issue tracking, resolutions, and user interactions.· Analyse service desk performance metrics and utilise data-driven insights to identify trends, bottlenecks, and areas for process optimisation.· Proactively assess emerging technologies and industry trends to identify opportunities for service desk process improvements and efficiency gains.Requirements· Degree in an IT related subject or equivalent experience.CompTIA A+ or ITIL MP qualified.· Proficiency in troubleshooting complex IT issues and providing effective solutions.· Knowledge of industry standards and regulations relevant to IT service desk operations.· Proficiency in troubleshooting complex IT issues and providing effective solutions.· Familiarity with Microsoft 365 and Windows OS· Experience in Active Directory administration and support.· Knowledge of mobile device management solutions· Demonstrated experience in managing and leading a service desk team, including coaching and mentoring.For a copy of a full job description, please contact us directly.Our benefitsPension scheme, life assurance, on site gym/fitness classes, employee assistance and wellbeing programmes, access to free counselling, physio support, cycle scheme, free parking and lots more!About Seashell TrustSeashell Trust runs an Outstanding (Ofsted) special School, and a specialist College together with 17 on-site residential homes for children and young people with complex learning disabilities, physical disabilities and multisensory impairments.We provide a caring environment that is safeguarded and committed to promoting learning, respect and independence, as well as dignity for all of our students. As part of our safer recruitment procedure, successful candidates will be required to undergo an enhanced DBS check (no cost) and full references will be taken.We value diversity and are committed to equal opportunities. We are an inclusive employer and welcome all applications.Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. If you require any reasonable adjustments for an interview, please highlight this to our Recruitment Team in advance.This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities.Job Type: Full-timeSalary: £41,500.00-£45,000.00 per yearBenefits: Company events Company pension Cycle to work scheme Discounted or free food Free fitness classes Free flu jabs Free parking Gym membership Health & wellbeing programme Life insurance On-site gym On-site parking Referral programme Sick pay Store discount Work from homeApplication question(s): Please outline your interest and relevant experience for this position.Work Location: Hybrid remote in Cheadle
Trust Deputy Management Information Systems Lead
Trafford Council, Sale M
c/o Ashton on Mersey School Cecil Avenue Sale, M33 5BP Telephone: 0161 973 1179 Website: TRUST DEPUTY MANAGEMENT INFORMATION SYSTEMS LEAD Salary – Band 7 Point 26-29, £32,909-£35,411 per annum 36.25 hours per week, 8am – 4pm, Monday – Friday All year round (including periods of school closure) 26/31 day’s annual leave entitlement per year (depending on length of continuous service) Local Government Pension Scheme – Greater Manchester Pension Fund Cycle to work scheme Access to Employee Assistance Programme Cycle to work scheme The Dean Trust is seeking to appoint an experienced and enthusiastic individual to join our dedicated Assessment Team. The main purpose of the role will be to support the Trust MIS Leader in terms of data protection, organisation, retrieval and analysis and to ensure all assessment teams across the Trust are developed to ensure Headteachers have a full and accurate overview of their school(s). Your normal place of work will be at one of our Dean Trust sites and will be determined at interview, based on the individual. Regular travel between all Trust sites will be required as part of the role. You will work as part of a wider team of data specialists who are distributed across different sites across the Trust. The Dean Trust is a Multi-Academy Trust established in April 2012 that currently comprises ten academies, six secondary and four primary schools. These schools operate in three hubs covering the Trafford, Manchester, Knowsley and Wigan local authority areas, including some of the most deprived areas of the country. The Trust has seen steady growth since incorporation and aspires to grow further in the future. The Dean Trust’s vision is to provide ‘good’ schools for all of the communities that it serves. All of our work is founded on a traditional approach towards education, with respect at the heart of our work. As a highly regarded and successful trust, our operations have a strong social impact and desire to improve the lives of all young people and communities that it serves. To achieve this, we employ talented and committed people who also believe that every pupil can do their best given a chance and encouragement. To apply for this vacancy please visit our recruitment page careers.thedeantrust.co.uk. For further information about the role please contact the school on 0161 973 1179 or email [email protected] We are an Equal Opportunities employer committed to ensuring inclusion, diversity and equality of opportunity. We welcome applications from a diverse range of candidates including those from underrepresented groups, and/or with protected characteristics. The Dean Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check. Application Close Date - 9am Monday 6 November 2023
Service Desk Team Leader
Razorblue Group, Manchester
razorblue role:We are looking for a Service Desk - Team Leader to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Manage remote client support team in investigating issues, resolving requests, documenting incidents, adhering to SLAs, and ensuring excellent service. Direct line management of service desk staff including performance reviews, training, scheduling, and mentoring. Recruit and interview new hires. Monitor support delivery KPIs like response times, issue resolution, and user satisfaction. Identify and drive continuous improvements. Maintain standards through process oversight. Escalate issues appropriately. Promote professional development and progression opportunities for employees. Plan resourcing and schedules proactively to meet business needs.Our perfect candidate should be an experienced service desk professional, who can lead a team and have a wealth of knowledge spanning various technologies. Being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.razorblue requirements:We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.· Leadership & people management skills· Strong communication, and relationship-building skills· ITIL Foundation certification· Administering Microsoft Active Directory, Exchange Server & Office 365· Degree or degree equivalent qualifications is desirable· People centric approach & service· Competent with Windows desktop & application support· Tablet and mobile device support· Network troubleshooting incl. ping and trace route· An understanding of razorblue's business, clients and the market it works in· Knowledge of Microsoft Group Policy· An understanding of Microsoft Azure AD Sync and Azure AD Connect· Excellent conversational fluency in English is required to clearly explain complex technical issuesContinuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.razorblue gives:Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.Our other benefits include:· Base salary of up to £38,000 per annum depending on skills and knowledge· Hybrid working· Flexitime hours to suit your work life fit· 25 days holidays per annum + public holidays + the ability to purchase up to 10 more· Your birthday off (Obviously!)· £2000 Referral Scheme Bonus – if you know any other techies that want to join razorblue!· Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)· Fully funded training and accreditations to expand your skillset· Two paid charity volunteering days per year (corporate social responsibility is important us)· Discounted Broadband (Necessity)· Life insurance· Private Health Insurance with AXA Health· Quarterly team social fund· Cycle to Work scheme· Gear up with the latest tech toys through our partnership with Currys· Cruise around in an eco-friendly electric car with our EV SchemeWe're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.razorblue are:Our story began in the early 2000’s with one employee, 17 year old, (now CEO) Dan. We’ve grown a bit since then, razorblue now has over 170 employees across the UK, 7 offices, 500 clients across the UK, and a trophy cabinet bursting with awards.Our astonishing 35% year-on-year growth can be attributed to the powerful impact of the ongoing wave of digital transformation and to the dedication of our amazing team.We stay ahead of the curve, adopting the latest technologies and working in partnership with industry leading suppliers.Our Managed IT Services provide 24/7 proactive support for our clients with a specialist in-house service team based in the UK. We are all about finding expert technology solutions for complicated business problems using our unique and comprehensive, end-to-end product portfolio.We have the best people working for us, and we want them to grow and flourish. We invest heavily in our internal teams giving them plenty of opportunities to develop and progress.As a result of people development, our employees stick around. #teamrazorblue use their expertise in innovative ways to help our clients grow and succeed through new technologies.Agencies/Recruiters Please Note:To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!Job Types: Permanent, Full-timeSalary: Up to £38,000.00 per yearBenefits: Additional leave Bereavement leave Canteen Casual dress Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private dental insurance Private medical insurance Referral programme Sick pay Store discount Work from homeSchedule: Flexitime Monday to FridayAbility to commute/relocate: Manchester: reliably commute or plan to relocate before starting work (required)Experience: Technical support: 2 years (required) Leadership: 1 year (required)Licence/Certification: Driving Licence (required)Work authorisation: United Kingdom (required)Work Location: Hybrid remote in ManchesterReference ID: VAC23507
Principal Hydraulic Modeller (Remote)
Mattinson Partnership, South East, East Sussex
My client, a Wastewater specialist, ensure the provision of clean drinking water and treatment of wastewater to over 4 million customers each day. Climate change continues to increase the risk of droughts and extreme weather, and as a result the provision of clean drinking water and treatment of wastewater is an increasingly important issue to tackle. As a Principal Hydraulic Modeller, your role will take a holistic approach within the business. Not only will you provide technical modelling expertise in Wastewater, supporting the design, delivery and review of project and reports, you will also have the opportunity to develop junior staff members through their progression within the business, expectation to line manage 2 junior employees and offer technical review of Senior employees project reports. This role is either a Hybrid or remote opportunity, occasional office visits will be required, however these will be infrequent and with sufficient notice The Role: * Hydraulic Modelling for root cause analysis, develop understanding & challenge solutions, provide insight to system operation and performance, communicate risk to both internal bodies and external stakeholders. * Ensure reliability of modelling outputs by focusing on quality delivery. * Create total expenditure solutions to support teams internally, throughout the business. * Provide mentorship to junior staff, providing support to junior FTEs and apprentices. * Conduct business development and provide client liaison (tenders, project management and networking) Qualifications / Requirements: * Bachelor’s degree in relevant field e.g., Civil or Environmental Management, Hydrology etc * Experience working on a specific Wastewater focus is essential. * Expert knowledge on hydraulic modelling, and a practical understanding of option buildability for Wastewater projects. * Practitioner in InfoWorks ICM, Risk Master and InfoAsset Manager * Experience using ArcGIS & MapInfo * Chartership from CIWEM or relevant professional membership (highly desirable) Package & Benefits * Salary: up to �68,000 * Financial covr for 2 professional memberships * Trainig budget for external qualifications * 11% employer pension contribution * Annual bonus scheme * Remote working optionable. * 25 days annual leave * Perkbox benefits * Lide assurance to 4x annual salary * Cash Plan Health Benefits * Paid community volunteer days per year If you would like to apply, please follow the link on this page and submit an up-to-date CV. Alternatively, for a confidential discussion regarding the opportunity, contact Damon Gormley on 0207 960 2586.
Analyst (Multiple Positions) – Customer Policy and Protection
CRU (Commission for Regulation of Utilities), Ireland, Dublin
 Analyst (Multiple Positions) – Customer Policy and ProtectionThe deadline for applications is Monday, 29th April 2024, 12pm (to be received not later than 12 pm). The CRU is now seeking high achieving individuals to join the Customer Protection and Policy Division and play their role in the future of the Ireland's retail energy market. This is an exciting area to work in as the CRU develops and implements new policy to ensure that retail markets evolve in line with new technologies, that they support decarbonisation of our energy system while protecting the interests of customers.If you want to be part of a progressive and dynamic organisation, driving change and protecting the public interest in key areas of the Irish economy and society, we are the organisation for you.As an Analyst, the CRU will provide you with ongoing support and training and there will be ample opportunity for professional development allowing you to maximise your potential in shaping and implementing complex customer protection and regulatory policy.We are seeking candidates with experience in energy markets, climate change, sustainability, public policy, utilities and other relevant fields to fill posts in the areas outlined below.Role DescriptionAnalysts will be placed in teams in the Consumer Policy and Protection Division that are focussed on the future of retail energy markets and, active customers (those who wish to produce, consume and engage in the electricity market):Retail Markets: play a central role in regulating the Irish retail energy markets within which several suppliers operate, served by network operators. The team's focus is on ensuring that it develops retail energy policy in the best interests and protection, of consumers whilst taking account of Irish/EU Legislation and government policies, to support and empower consumers.Active Customers and Smart Metering: with new legislative requirements and advances in technology, retail energy markets are rapidly evolving. The team is focussed on developing new regulatory frameworks to support active customers and energy communities. Our work includes the implementation of the Clean Energy Package and supporting the decarbonisation of the electricity market.Reporting to a Manager, the successful candidates will be involved in varied roles working to tight deadlines in a dynamic environment.CRU Analyst roles typically include activities such as:• Preparing CRU consultation, decision papers, reports and making related presentations both internally and externally;• Working as a member of a team and on specific cross functional project teams as required;• Engaging with internal and external stakeholders in a constructive manner in order to further CRU objectives;• Engaging with NI, GB or EU counterparts on all-island or EU policy, markets or industry developments;• Developing knowledge and understanding of the Irish and international energy sectors, using that knowledge to feed into all areas of their work and essentially, the development of expertise in relation to retail markets;• Maintaining an awareness of policy developments and best practice within the energy industry and related industries both in Ireland and internationally;• Researching policy issues and identification of data / trends, using this to suggest policy courses of action for the CRU;• Analysing spreadsheets of energy and financial modelling;• Carrying out such other functions as may be required from time to time to fulfil the business objectives of the CRU and as appropriate to the grade. The above list is not exhaustive. While the successful candidate will be assigned to a particular team within the CRU, they will also be expected to contribute to the work of the wider Division/CRU as requirements dictate.The CandidateEssential Criteria:Candidates must have on or before the closing date for applications the following: 1. An NFQ Level 8 or higher qualification in economics, climate change, sustainability, law, engineering, science, business or other relevant discipline. 2. A minimum of 1 years' relevant experience working within an energy, safety, water, process industry, public policy, business/marketing or other related sector.   Desirable Criteria:1. Knowledge/experience of existing and developing policy frameworks in the regulated energy sectors.2. Familiarity with the national/EU legal framework under which the CRU operates, including the Climate Action Plan and the Clean Energy Package.3. Experience working in a sector-specific regulator or other governmental organisation.Core Competencies (Appendix A)• CRU/Specialist Knowledge• Interpersonal and Communication Skills• Analytical Skills• Team Working• Delivery of ResultApplication Process• Please note, the CRU have engaged Cpl as a data processor to assist the CRU with this recruitment competition. In line with CRU's data retention policy information collected by Cpl will be kept for 12 months after the conclusion of the competition.• In order to apply for this opportunity, candidates must submit the application from for this opportunity before the closing date for applications.  • The application from can be found here - Career Opportunities | The Commission for Regulation of Utilities (CRU) (cpl.com)• As part of the application form candidates will be required to upload a C.V. and Cover Letter which clearly demonstrates how you meet the key requirements of the role.• Should you have any queries, please contact [email protected].• The deadline for applications is Monday, 29th April 2024, 12pm (to be received not later than 12 pm). • Shortlisted candidates will be invited to attend for interview. Candidates may be asked to complete an online assessment and make a short presentation on a brief that will be forwarded prior to interview. A two-stage interview process may also be applied. The CRU may establish a shortlist of suitable candidates for potential future positions within the organisation. • Please note that candidates must be eligible to work full time in Ireland at time of application. • Any candidate requiring any accommodation for interview or other elements of the selection process should notify us at [email protected] so that appropriate arrangements can be made. • CRU does not reimburse any costs/expenses incurred by the candidate during any part of the interview process.• The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website https://www.cru.ie/privacy-notice/or alternatively you can contact [email protected] who will arrange for this to be sent directly to you.  
Shared Services Administrator [Collections]
Network Rail, Manchester M
Job Introduction We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and goods to where they need to be. To find out more watch our video. About Shared Services Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance, and helpdesk support. What will you be doing? We are looking for Credit controllers / Collecting Agents to join the Collections team in Shared Services. You will be actively chasing large volumes of customers, completing complex reconciliations, and liaising with internal and external stakeholders. You will demonstrate the ability to continuously improve by building knowledge and understanding of the operation you work within, document processes and drive standardisation whilst upskilling team members to follow and continually consider improvements to processes. The collections team are responsible for the collection of high value debt. Our collection team is operated on a rota basis therefore candidates should be flexible to work between the hours of 8am and 5pm. Main Responsibilities What skills & experience will you’ll need to succeed? Great attention to detail and accuracy – delivering quality administrative outputs to prevent rework and compliance to the administration of internal processes. Excellent Excel skills - proficiency with data manipulation, filters, pivot tables, V-lookups and the ability to reference data from one workbook to another. You will also use excel to analyse complex data sets and produce reports. Confident communicator – you’ll be dealing with queries from external stakeholders and will monitor a shared inbox. You’ll need good written and verbal skills: concise, clear and articulate. Organisation and prioritisation – you will have to complete tasks within specified timeframes and be used to KPI’s and SLA’s. The Ideal Candidate Credit Control experience Exceptional customer focus/engagement Proven administrative / analytical skills. Experience of delivering continuous improvement Excellent communication skills What could help set you apart? Previous experience in Debt Collection Demonstrable experience of processing high volume activity Experience of delivering continuous improvement programmes Knowledge of Oracle eBusiness Suite experience Ability to resolve complex reconciliation queries. About The Company We’re an organisation where people matter. We matter to millions. Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority. We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds, and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions. As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information Package Description Role Title: Shared Services Administrator [Collections] Contract Type: Permanent Salary range: Band 6 Location: Square One | 4 Travis Street | Manchester M1 2NY At Network rail we believe in development and training for our employees. We offer excellent benefits, including: Flexible and agile working patterns (e.g. hybrid working and compressed hours) A range of pension schemes Rail and underground season ticket subsidies up to 75% 28 days annual leave, plus bank holidays and volunteering days (5 days) 2 weeks paid reserve leave for our Armed Forces community Cycle to Work Scheme GymPass – Access to gyms across the UK Discounts on shopping, food, technology, and experience days In 2023, we achieved Stonewall Top 100 Employer status. We are currently taking a hybrid approach, so you would be expected to work from the office at least 2 days per week. Closing date: 28/12/2023 Click ‘apply for this job’ to apply. If you would like to speak the Resourcing Team please contact: [email protected]
Hospital Automation Network Specialist
Guided Solutions, Manchester
Our client is a lead designer, developer and manufacturer of medical devices with a growing global presence within non-invasive patient monitoring technologies. As part of their continuous growth, we have been tasked with identifying and recruiting a Hospital Automation Network Solutions Specialist to join a world-class Medical Device Manufacturer in Europe. You will assist in presales Support in troubleshooting system problems Conduct Biomed/IT training on systems Act in a leadership role as principal technical customer contact As a Hospital Automation Network Specialist, you will have a complete and thorough knowledge of the product and contributes to the development of new concepts, theories and principles to enhance existing and new product design You will have experience in Cloud Architecture and at least 3 years of Enterprise network experience Knowledge of Linux and VPN configurations Hands-on skill with ability to perform detail orientated skill Knowledge of IEEE 802.11 wireless standards Knowledge in Network systems and troubleshooting Experience in Wireless Site Surveys This role is based in Manchester and requires candidates to have the right to work in the UK. Offering a competitive package, paid time off, training and career development, support for parents, a global employee assistance program and total wellbeing platform, an employee stock purchase program, volunteer time off, and additional benefits and perks dependent on your country of residence. If you have the skills, experience and enthusiasm for this role and want to join our passionate and determined team, apply now!
Network Engineer
ANS Group, Manchester
Working within a close-knit and highly skilled Level 3 team as a Network Support Engineer you will be responsible for supporting, managing and configuring our customers managed firewalls and network connectivity, specialising in Cisco Security and Networking. As part of your role you will work to agreed SLA’s and KPI’s, delivering highly technical resolutions and a high level of customer service. Dealing with business-critical Priority 1 incidents on a regular basis, you will need strong communication skills, a great team ethic, customer centric focus and the ability to work in a fast-paced environment! ANS are searching for the right candidate with the right attitude, we will provide any and all technical training required to complete the role. Your role in the team... Incident management Manage customer tickets both technically and procedurally via Phone, Email or Web portal in line with defined SLAs and KPIs Escalation and pro-active chasing of Vendors and external support groups Manage own ticket queue and assist other team members where appropriate Major/Incident Management Business/Customer impact management and support Provide OOH (on-call) support for business-critical issues to our customers. Change Management Assessment and ownership of changes to customer environments Problem Management Investigate problems providing root cause analysis What we need from you... Essential Service desk or technical support experience CCNA (or working towards) Excellent problem solving skills Desirable Any Cisco specialist certifications in R&S/Security Good knowledge in layer 2 fundamentals, such as STP, port types, switch configuration standards and layer 2 security Good Knowledge of layer 3 technologies such as BGP, OSPF, MPLS Great knowledge of Cisco ASA fundamentals, with the ability to work from the CLI Great knowledge and configuration experience of VPN technologies, including IPsec site to site and Anyconnect. Other Vendor experience: Fortinet &/or Arista Why work for ANS? At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance. We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages. What’s in it for you? With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace. Company benefits As standard: 25 days’ holiday, plus you can buy up to 5 more days A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days! Private health insurance Pension contribution match and 4 x life assurance Flexible working and work from anywhere for up to 30 days per year (some exceptions) Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay Company social events – get ready for a jam-packed calendar Electric car scheme 12 days of personal growth development time ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.
Water Supply Technical Specialist
Ofwat, London
Position type: Fixed-Term Contract (2 years)Job reference: 349807No. Vacancies: 2Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid workingSalary: £36,918 - £50,000Closing date: 06 May 2024 at 23:55Job title: Water Supply Technical SpecialistWe are seeking 2 x Water Supply Technical Specialists to join our Cost Assessment team. This is a unique and exciting opportunity for someone with a background in engineering, water/environmental science or operational/asset management, looking to work on the development and delivery of current and future price reviews. You will not only gain experience working within the regulatory environment, but also have the chance to work and engage with multiple key stakeholders within the water sector.The Cost Assessment team is key to the delivery of PR24. We are an enthusiastic mix of economists and water sector specialists that are leading on the assessment of expenditure for the current price review. As part of this we lead on assessment of cross industry strategic planning frameworks such as drainage and wastewater management plans (DWMPs), water resources management plans (WRMPs), and environmental programmes, such as the Water Industry National Environment Programme (WINEP).We lead on a large number of policy areas, including how we can maximise the delivery of best value, how to ensure that companies focus on the long term and adapt to and anticipate change, how we can move towards net zero efficiently, and how best to reduce sewer flooding and improve drought and wider resilience. The team works closely with the Drinking Water Inspectorate (DWI), Defra, Environment Agency (EA) and Natural Resources Wales (NRW) on water supply issues. These are big issues for the water sector and beyond, and our contributions are vital.You will have the opportunity work across several exciting and key areas of PR24 work which could include:• Assessing elements of company business plans and other evidence submitted for the price review (PR24). This includes the assessment of specific areas of water enhancement expenditure such as investment to deliver drinking water quality and security improvements, or investment to enhance company resilience.• Applying a range of data analysis and investment appraisal techniques including development of benchmarking models and undertaking detailed reviews of company proposals.• Engaging with water companies, other regulators (in particular the DWI) and wider stakeholders throughout the PR24 process.• Supporting the development of the approach for tracking delivery of investments and undertaking future price reviews.The successful candidate may come from a variety of professional backgrounds and is likely to have experience in water supply process management, design, or delivery, water resilience scheme investment planning, design or delivery (e.g. network reinforcement, interconnectivity and water treatment works investment), or water production operations. This can also include experience in water company emergency planning, physical and cyber security activities, and investment planning.Why join us?We are forward-thinking, creative, innovative and ambitious. We constantly push the boundaries and embrace new ways of working. We know our people do their best work when given freedom over where, when, and how they work. Which is why we trust them to do exactly that.With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water.You will also benefit from:Excellent employer pension contributions, for this role ranging from £10,695 to £14,485.27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service), plus bank holidaysAccess to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membershipFlexible working arrangements that suit your lifestyleFees paid for membership of relevant professional bodiesUp to 3 volunteering days per yearGenerous shared parental leave and payEnhanced sick payFree eye tests and contribution to lenses/spectacles for VDU usersRegular development opportunitiesHealth and wellbeing initiativesSeason ticket loan for home-to-office travelCycle-to-work schemePerson specificationTo be successful in this role you will need the below essential attributes, experience, skills, and knowledge.Experience, skills and knowledge• Lead Criterion: Relevant experience within water sector engineering, capital or environmental programmes, asset/operational management and/or business planning.• Degree level qualification in engineering, science, or similar technical specialism/discipline.• Numerate with analytical and problem-solving skills, including experience of analysing and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems.• Good communication (oral and written) skills, including the ability to communicate complex concepts to technical and non-technical audiences.• Experience of building and maintaining constructive working relationships internal and external stakeholders to understand their needs and expectations, and to influence and collaborate effectively to deliver desired outcomes.• Experience of designing and delivering procedures and processes.Attributes• Creates clarity• OutcomesAttributes as per Ofwat's Framework for Success for Senior Associate grade. You can read more about our attributes here.To read more about the role and selection process, please follow the link to apply.Applications Deadline: 23.55 on 06 May 2024
Internal Audit Investment Management - Assistant Manager / Mgr
Michael Page, London
The team provides outsourced and co-sourced internal audit services, and also provides (or supports other teams with the delivery of) a range of risk-based engagements including ISAE & SOX audits, board effectiveness reviews and external quality assessments.About the rolePerformance and management of internal audit fieldwork and other specialist assignments such as effectiveness reviews.Preparation and review of draft internal audit reports and other deliverables.Leading opening and closing meetings with key client contacts.Developing and maintaining good relationships with clients.Providing on-the-job training and supervision of junior team members.Managing assignments from planning through to preparation of draft reports in line with agreed timescales.Identify opportunities and prospects for new work.Ensure standards and procedures are maintained across the team.Assess and produce high quality work in line with the Firm's policy and processes.Holds either ACA, CA, ACCA, IIA or CII (or equivalent) qualification.Experience of planning and delivering internal or external audit fieldwork.Excellent written and verbal communication skills.Good understanding of technical issues within UK Financial Services.Good interpersonal and client handling skills.