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Overview of salaries statistics of the profession "Giving Officer in UK"

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Overview of salaries statistics of the profession "Giving Officer in UK"

28 500 £ Average monthly salary

Average salary in the last 12 months: "Giving Officer in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Giving Officer in UK.

Distribution of vacancy "Giving Officer" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Giving Officer Job are opened in . In the second place is Northern Ireland, In the third is Scotland.

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CMA1913 - Executive Assistant
Competition & Markets Authority, London
Details Reference number 331057 Salary £34,113 - £38,325 A Civil Service Pension with an average employer contribution of 27% Job grade Higher Executive Officer Contract type Permanent Business area People, Culture & Capability Type of role Administration / Corporate Support Secretarial Working pattern Flexible working, Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location London About the job Job summary Are you a professional and highly organised individual ready to advance your career as an Executive Assistant? If you are passionate about delivering exceptional support, this is an outstanding opportunity to acquire new skills and elevate your career at the Competition and Markets Authority (CMA). About the Competition and Markets Authority (CMA) We help people, businesses, and the UK economy by promoting competitive markets and tackling unfair behaviour. Our work is wide ranging, ambitious and often new and challenging. The role As an Executive Assistant, your core responsibility will be providing efficient and responsive support in a fast pace environment, including diary and inbox management and personal assistance to the Senior Director for People, Capability, and Culture (SD PCC). Assisting with the management and prioritisation of time and tasks, you will play a major role in foreseeing potential problems and issues, conducting research and seeking solutions, reviewing documents and serving as the crucial link between the SD PCC and the wider organisation, as well as external stakeholders. As time permits and in response to business needs, you will have the opportunity to take on additional responsibilities related to projects within the Directorate. This may involve facilitating recruitment, organising corporate services staff events, and contributing to various projects led by the COO and SD PCC. What you will need The ideal candidate will demonstrate exceptional communication and liaison skills, having effectively represented organisations to external stakeholders while tailoring communications to diverse audiences. Strong adminstrative skills are essential, with the ability to respond adeptly to complex and highly sensitive correspondence. We are looking for a candidate capable of prioritising multiple tasks to meet strict deadlines, coupled with an unwavering attention to detail. Additionally, the successful candidate will exhibit demonstrable research and analysis skills, with proficiency in gathering, summarising, and presenting information for varying audiences. What we can offer you We recognise the value of work-life balance, offering hybrid working arrangements and flexible working options including part-time, compressed hours, and job share arrangements. You will be equipped with excellent technology tools and services that facilitate collaboration regardless of your location. Our modern, professional workplaces across the UK provide an exceptional working environment. Furthermore, we proactively promote mental and physical well-being through a diverse range of well-being initiatives, including an employee assistance programme and a supportive network of mental health first aiders. The CMA is a hugely rewarding, diverse and stimulating place to work – an opportunity to work for the public good and to stretch and develop yourself in doing so. All CMA staff enjoy generous benefits, including an excellent pension scheme, at least 25 days leave (increasing to 30 over five years), and generous maternity/paternity leave provision. You can also take advantage of interest-free season ticket loans and a cycle to work scheme. To find out more about this opportunity and about working for the CMA, please click on the APPLY button. CMA – Working for the CMA , Civil Service Careers (civil-service-careers.gov.uk) Or our LinkedIn page: https://www.linkedin.com/company/competition-and-markets-authority/ Job description Your role: Key responsibilities for this role are: Providing high quality and fast paced diary and personal support to the SD PCC in a professional, responsible and timely manner, acting as the key link between the SD PCC and the rest of the organiation and with external stakeholders. Play a major role in helping the SD PCC set and deliver their priorities, anticipating potential problems, researching issues, reviewing documents and liaising with colleagues across the organisation, so that the SD PCC can focus their time on the most important strategic issues facing the CMA. Particular responsibilities include: managing the SD PCC’s exceptionally diary and inbox, tracking progress and proactively alerting them to emerging issues, dealing effectively with calendar and time conflicts and exercising sound judgement in prioritising appointments; preparing a daily pack for the SD PCC (including schedule of meetings with brief details and supporting paperwork where appropriate); reviewing forthcoming engagements to anticipate and confirm whether papers are being prepared which require review or preparation in advance; completing document production in a timely manner; organising travel and accommodation and processing expenses; supporting the SD PCC in preparing for external engagements. Preparing responses to email and other correspondence and bringing forward papers, email and other documentation to connect them into the relevant correspondence and / or day pack information. Maintain an accurate action log of all PCC actions that arise from the various CMA governance Committees that PCC operate with. Maintain an accurate forward look of all forthcoming PCC submissions to the various CMA goverance Committees that PCC operate with. Work closely with the Executive Office to ensure the logistics, preparation and minute and action log recording for the People and Operations Committee is undertaken in a timely and accurate manner. Act as the minute taker for the CMA’s Remuneration Committee. Act as the Project Officer for projects personally led by the SD PCC, including recording actions and / or minutes, conducting chase ups, managing risk, action, issues and decision (RAID) logs, establishing project check in meetings, and other associated project duties. Working closely with other Personal Assistants across the Corporate Services Directorate, to organise, operate and support regular management and other cross-Directorate meetings as well as senior management 1:1s and other similar meetings. This includes tracking and managing agenda requests, forward planning and collating / circulating agendas and supporting documents in advance and in a proactive manner. Organisation and delivery of PCC department away days, events and training, including engagement with external speakers / providers, as required and supporting the delivery of such directorate events as commissioned by the Chief Operating Officer. Proactively manage the annual performance management of the SD PCC’s direct reports, eg, setting up quarterly, mid year and full year review meetings, request 360 degree feedback and ensure documentation is submitted in a timely manner. Act as deputy to the Executive Assistant to the Chief Operating Officer. Act as the deputy for the PA for the PCC Senior Leadership Team. Work collaboratively and flexibly with other Personal Assistants in the Corporate Services Directorate, supporting administrative tasks across the whole Directorate and covering for them during annual leave and busy periods. Assist in creating and maintaining internal SharePoint records management sites and folders. Actively learn about and engage with CMA work to support your work for the PCC department, the Corporate Services Directorate and the wider CMA. Person specification The CMA is seeking to appoint the best qualified candidate for this role and welcomes applications from under-represented groups. When completing your written application, please ensure you provide evidence and examples (as far as you are able), in response to the Essential Criteria below, and against which your application will be assessed. It is essential that you can provide evidence and examples for each of the following selection criteria in your application. If you do not meet the lead selection criteria in your application, the panel will not be required to score your application against the remaining essential criteria of the role. Essential Criteria Evidence of strong communication and liaison skills, with experience of representing organisations to external stakeholders and tailoring communications according to the needs of different audiences (lead criteria) Evidence of written skills demonstrating experience of responding to complex and often highly sensitive correspondence and / or issues. Evidence of strong administrative and organisational skills, with experience of successfully prioritising multiple work tasks to meet strict deadlines. Proficient at document production and document management in a timely and accurate manner, with the ability to pay strict attention to detail at all times. Demonstrable research and analysis skills, with experience of gathering, summarising and presenting information for varying audiences. Ability to work effectively as part of a team as well as without close supervision, being responsible for own workload and supporting others in the delivery of work. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Managing a Quality Service Making Effective Decisions Communicating and Influencing Working Together Benefits Alongside your salary of £34,113, Competition & Markets Authority contributes £9,210 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. As well as the interesting and varied work you’ll do to contribute to effective competition in the UK, and to ensure consumers get a good deal when buying goods and services, you’ll also benefit from: An exceptionally generous pension scheme with a significant employer contribution and range of options, including a tax-free lump sum at the point of retirement and injury, ill-health and life assurance benefits 25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King’s birthday. In addition, you’ll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering Season ticket loans, cycle to work scheme, flu vaccinations and eye tests Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work Any move to the CMA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. Like many other organisations, we operate a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives. If you’re already a civil servant being appointed on level transfer, you’ll retain your existing terms, including annual leave. If you are being promoted you’ll receive either a 10% pay increase or the new grade minimum, whichever is the greater. Applicants new to the civil service can be considered for appointment at a salary higher than the starting point indicated above, but not more than the advertised mid-point, depending on skills, knowledge, experience and qualifications. We are fully committed to being an inclusive employer and ensuring equal opportunities. We want a diverse workforce that reflects the consumers we serve. We welcome applications from under-represented groups, including ethnically diverse people, people with a disability, people with diverse gender identities and from people of different ages. We are an accredited Disability Confident Employer and disabled applicants meeting the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. Our Values The CMA delivers impactful outcomes for people, business and the UK economy. We are Ambitious and Evidence-based, and always strive for Excellence. We treat everyone with Respect, and are Collaborative and Inclusive. Everything we do is underpinned by the Civil Service values: Honesty, Integrity, Impartiality and Objectivity. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. As part of the application process you will be asked to complete a CV, personal statement and an online application form. Further details about application requirements are listed on the application form. The selection process will comprise of the sift (CV & application review), an assessment and an interview. Arrangements for the interview will be enclosed in the invitation. Interviews will be conducted in-person in our London office. The sift will take place w/c 22 January 2024. If your application is successful you will be invited to attend an interview. You will be notified via email to log-in to your Civil Service Account and book your interview slot. Interviews will be held from 29 January 2024 onwards. The first part of the interview will be an in-tray exercise, more details to be shared nearer the time. The second part of the interview will be a 45-50 mins panel interview where you will be asked questions based on the Behaviours and Experience outlined in the role profile. 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People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Vidya Krishnamoorthy Email : [email protected] Telephone : 020 3738 6399 Recruitment team Email : [email protected] Further information If your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact [email protected] in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission http://civilservicecommission.independent.gov.uk.
Private Secretary to the Chair and Chief Executive
Equality and Human Rights Commission, London SWH
Details Reference number 331558 Salary £40,160 plus £3,200 London Weighting Allowance A Civil Service Pension with an average employer contribution of 27% Job grade Senior Executive Officer Contract type Permanent Type of role Administration / Corporate Support Secretarial Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location City of Westminster, London (region), SW1H 0TL About the job Job summary We are Britain’s national equality regulator and a United Nations accredited ‘A status’ national human rights institution. We uphold people’s rights without fear or favour. We use the full force of our legal powers to defend people from unfair or unequal treatment and to challenge breaches of the law. We advise on developing laws and provide guidance, training and support to enable compliance. We bring people together to create change. We work with employers, governments and a wide range of organisations, to promote understanding of equality and human rights and we support them to make improvements in practice. Our new strategy for 2022-25 gives us a strong platform to show that we will use our powers to protect and promote equality and human rights, and that we have identified the main challenges in society where we can make a difference in our role as a regulator. Job description This is a fast-paced, complex, and fascinating job at the heart of the EHRC, working on high-profile, high-impact issues concerning equality and human rights in Britain. The successful candidate will be joining at a critical time in the organisation’s multi-year change programme, supporting the Leadership Team and ensuring the Chair, CEO and Deputy CEO are well supported in their roles. You will: Lead a team of (currently two) administrative assistants, taking responsibility for the team’s planning and organisation and ensuring senior decision-makers are able to operate strategically and effectively, with high quality briefing and support. Reporting to the Chief of Staff, coordinate briefings and advice from legal and policy experts to support the Leadership Team, Chair, CEO and Deputy CEO Compile a twice-weekly box for the Chair, summarising issues for decision and to note. Ensure effective and proactive diary management for the Chair, CEO and Deputy CEO and brief the senior team weekly on the EHRC’s corporate calendar. Manage the Leadership Team’s secretariat function including drafting and circulating agendas, tracking actions and noting and sharing minutes. Coordinate meetings with and responses to correspondence from a variety of stakeholders across government, different sectors, and civil society. Collaborate with colleagues across the organisation to ensure deadlines are met, advice papers are of a high quality and received on time, and correspondence is appropriately managed. Note and track actions from high-level meetings, to reflect decisions taken and conversations accurately. Support the Chief of Staff to ensure the Chair’s, CEO’s and Deputy CEO’s perspectives are reflected in key policy and strategy development and operational delivery. Person specification The full list of Knowledge, Skills and Experience required for the role can be found in the Candidate Pack, found at the bottom of this advert. Benefits Alongside your salary of £40,160, Equality and Human Rights Commission contributes £10,883 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. In return you can expect to receive a competitive salary, 30 days annual leave plus bank holidays (full time FTE) and access to the Civil Service Pension Scheme and partnership pension schemes. We will provide investment in your career, giving you access to Civil Service Learning, our peer learning programme, specialist training and mentoring. We offer a range of family friendly benefits, such as enhanced parental leave, flexible working including non-contractual hybrid working. You will also have access to our wellbeing offering, including our employee assistance programme, mental health supporters, health checks, discount gym membership and retail discounts, cycle to work scheme and other salary sacrifice options. In addition, we have a range of staff networks and social groups. 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IT Compliance and Privacy Officer
orderyoyo, Manchester
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Administration Officer
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Education - School School Support Staff North Ridge High School Contract Type: Permanent, Term Time Only plus 5 days Working Hours: Full Time, 35 hours per week between the hours of 8:00am - 4:00pm Number of Positions: 1 Salary: Grade 4 £2 2,36 9 to £24,054 per annum pro rata The Governors seek to appoint an Administration Officer to start as soon as possible. Under the direction of senior colleagues, the post holder will provide an efficient, responsive and high quality administrative support to the school. They will be responsible for the management and maintenance of ParentPay, Dinner Money module and school meals administration. They will work collaboratively with all staff and parents in order to support pupil well being and to promote the five outcomes of Every Child Matters. The successful candidate will have: Experience of working in a busy, demanding and diverse administrative environment Excellent personal, administrative and organisational skills High standards of literacy, numeracy and ICT skills The ability to plan and prioritise own workload, meeting set deadlines Excellent communication skills The ability to maintain a calm, positive and professional manner at all times North Ridge is an Outstanding specialist high school for pupils with persistent and complex special educational needs, aged 11-19 years. We are a fast developing school split across two sites, that incorporates a range of student led businesses located at our 6th Form Hub in Cheetham Hill. At North Ridge we recognise that staff are our most important resource and are to be valued, supported, and encouraged to develop both personally and professionally within a community built on understanding and respect. We are committed to the delivery of our suite of wellbeing, family friendly and flexible working policies to help colleagues achieve a healthy work life balance. At North Ridge we provide a variety of employee benefits including; An employee assistance programme providing access to a 24-hour helpline, personal, legal, and financial support and guidance Access to the Manchester Credit Union Access to the City Council’s cycle to work scheme Staff access to our school health and fitness suite Staff sessions with our school counsellor Support from our 5 trained mental health first aiders Continued professional development for all staff An inhouse incentive system including 100% attendance, half termly rewards, refreshments and lunch provision Employer contributions for both Local Government Pension Scheme and Teacher Pension Scheme To apply for this role, please complete the application form and send it to the schools address. Please note the s chool will not accept CVs. You must complete the application form giving full information about your previous employment and explaining any gaps in employment. If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments. We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable. We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation. salary from £22,369 contract permanent working hours full time application deadline 12 00 am 10th Nov 2023
Administration Officer
Manchester City Council, Alworth Road, Manchester M
About The Role Contract Type: Permanent, Term Time Only plus 5 days Working Hours: Full Time, 35 hours per week between the hours of 8:00am - 4:00pm Number of Positions: 1 Salary: Grade 4 £2 2,36 9 to £24,054 per annum pro rata The Governors seek to appoint an Administration Officer to start as soon as possible. Under the direction of senior colleagues, the post holder will provide an efficient, responsive and high quality administrative support to the school. They will be responsible for the management and maintenance of ParentPay, Dinner Money module and school meals administration. They will work collaboratively with all staff and parents in order to support pupil well being and to promote the five outcomes of Every Child Matters. About the Candidate The successful candidate will have: Experience of working in a busy, demanding and diverse administrative environment Excellent personal, administrative and organisational skills High standards of literacy, numeracy and ICT skills The ability to plan and prioritise own workload, meeting set deadlines Excellent communication skills The ability to maintain a calm, positive and professional manner at all times About Us North Ridge is an Outstanding specialist high school for pupils with persistent and complex special educational needs, aged 11-19 years. We are a fast developing school split across two sites, that incorporates a range of student led businesses located at our 6th Form Hub in Cheetham Hill. At North Ridge we recognise that staff are our most important resource and are to be valued, supported, and encouraged to develop both personally and professionally within a community built on understanding and respect. We are committed to the delivery of our suite of wellbeing, family friendly and flexible working policies to help colleagues achieve a healthy work life balance. At North Ridge we provide a variety of employee benefits including; An employee assistance programme providing access to a 24-hour helpline, personal, legal, and financial support and guidance Access to the Manchester Credit Union Access to the City Council’s cycle to work scheme Staff access to our school health and fitness suite Staff sessions with our school counsellor Support from our 5 trained mental health first aiders Continued professional development for all staff An inhouse incentive system including 100% attendance, half termly rewards, refreshments and lunch provision Employer contributions for both Local Government Pension Scheme and Teacher Pension Scheme To apply for this role, please complete the application form and send it to the schools address. Please note the s chool will not accept CVs. You must complete the application form giving full information about your previous employment and explaining any gaps in employment. If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments. We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable. We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.
IT Service Desk Technician
Bolton NHS Foundation Trust, Bolton BL
IT Service Desk Technician - Band 3 An exciting opportunity has arisen for a dynamic individual who is keen to be at the forefront of IT innovation within the NHS. You will be part of a dedicated, hardworking team delivering first point of contact for all Bolton Hospital issues and queries, providing excellent customer services and first time fixes. Previous applicants need not apply. IT Service Desk Technician Here at Bolton NHS Foundation Trust our non-clinical and clinical teams work hand-in-hand to ensure the best care for the people of Bolton. This includes our dedicated in-house IT team and we have an opportunity for someone, with the right technical skills, and a real passion for innovation and brilliant customer service, to join that team as IT Systems Engineer. Based at the Royal Bolton Hospital site, you will help provide technical support services to 7,500 users over 25 sites, ensuring that those services are efficient and responsive to the needs of the Trust. This is a busy service giving you exposure to a wide range of technical infrastructure and advanced technologies; building on that exposure we will ensure that the role provides you with a comprehensive and structured career path and development plan. The requirements for the role are outlined in the attached Job Description and Person Specification and we would ask you to consider these before applying for the role. Most importantly you will be a great communicator and team player; and someone who fits in really well with our established team who are seen as subject experts providing a helpful and friendly service. We hope the above has encouraged you to join a high-performing IT team in an equally high-performing Trust! We look forward to hearing from you. An inclusive, supportive environment with a friendly atmosphere. This is the perfect way to start your career in IT. The Trust is a great place to work, evidenced by the most recently NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy and it is a truly exciting time for the Trust with investment and development of the IT Infrastructure of which this role will be a key part. 1. Answer telephone calls within a specified response time 2. Provide excellent customer service when dealing with service users via telephone and electronic mail and in person. 3. Record all incidents reported by users on the service desk software ensuring that: All contact details are checked and verified An accurate description of the incident is recorded onto the service desk call logging system An appropriate priority is assigned to the incident All updates from the service user or assigned officer are recorded accurately and in a timely manner. 4. Develop your IT knowledge and requirements to provide 1st Line support and fault diagnosis to the GP service users or IT software and hardware. Targets to be agreed within your Appraisal. 5. Provide first time fixes and resolutions to simple ICT related incidents and requests where appropriate via telephone and face to face. 6. Liaise and communicate effectively with users, and internal and external contacts as required 7. Provide the interface between the service user and 2nd / 3rd line support and third party suppliers. 8. Identify gaps in the asset database; checking and amending registers which could include adding or removing equipment details to ensure that the asset register is up to date 9. Undertake data entry onto requisitions systems to assist with the purchase of hardware and software equipment as requested 10. Monitor the progress of the open calls ensuring that they are resolved in accordance with agreed criteria as specified in the department’s standard of work. 11. Monitor open calls against agreed SLAs (Service Level Agreements), and chase progress with engineers as appropriate. 12. Manage the service user experience and their expectations by updating them on the status of their reported incident. 13. Agree with the service user when a full resolution has been implemented that the call can be closed and to close the call. 14. Obtain feedback from users in order to support the department’s culture of continuous improvement. 15. Assist the department team leads and managers with the production of performance statistics to aid service improvement. 16. Contribute to ongoing development of service desk by proposing changes to working practices and procedures and forward end user views on opportunities for enhancement 17. Identify trends in incidents to the department team leads and managers in order that potential problems can be identified and escalated as appropriate. 18. Liaise with third party suppliers where incidents have been escalated to obtain feedback of resolution progress in order to keep the service user updated on progress. 19. Receive complaints either in writing or verbally and to refer to the managers for escalation and resolution. 20. Participate in the disaster recovery plan 21. Participate where required in IT projects. 22. Participate in working across shift patterns, to cover between 08:00 and 20:30 and weekends. 23. Provide guidance and knowledge sharing to new starters or less experienced colleagues. 24. Use the ‘library of knowledge’ for reference when supporting service users. 25. Undertake other duties as required to support the service at the request of the department managers.
3 x Business Administrator Apprentice (Level 3)
Islington Council, Islington N
Do you enjoy working with people and the public? Do you have a keen eye for detail and interested in problem solving? If so then read on… Islington Council offers a wide range of high-quality apprenticeships. Our apprenticeships combine working in a great job, with training, development, and a competitive salary. You will be given dedicated time in your working week to focus on your studies. You will also have access to a network of colleagues from within the organisation and tutors to support your learning. During your time in this role, we would seek to provide you with a broad scope of experience and knowledge with your role and provide you with the means to develop your career at Islington Council. The apprenticeship consists of a 24-month opportunity to learn and provide support to one of the following teams: Payments Team Client Finance & Asset Management Team Inclusive Economies and Jobs department The Payments Team and the Client Finance & Asset Management Team are responsible for promoting and safeguarding the welfare of children and young people. Your duties will include supporting finance officers with all aspects of financial management, as well as processing payments and balancing bank accounts. You will also provide administrative support across other council departments including social services and legal. The Inclusive Economies and Jobs department is responsible for supporting local businesses and residents to thrive by providing business support and helping young people and adults to gain new skills and access employment and education. Your duties will include making bursary payments, managing team inboxes, creating and circulating employment bulletins and promotional material e.g. flyers, supporting with events, providing front of house support at youth employment hubs, taking notes. You will also support the street trading team with administrative processes related to pavement licences or street trading licences. You will gain an understanding of the work of the team and will work in a supported learning environment whilst working towards a nationally recognised level 3 qualification in business administration. To apply for this apprenticeship, you must: Be aged 16 or above AND Be an Islington resident OR Islington care leaver OR Islington school leaver in the last 12 months You will also need to satisfy the following course entry requirements: Not already have a qualification at the similar level or above in this apprenticeship subject Not have extensive skills or experience in this apprenticeship subject Pass the course entry tests for example in Maths and English Closing Date: 5thNovember 2023 (11:59pm) Interview Day: week commencing 20thNovember 2023 Apprenticeship Start Date: January 2024 The Job -Working as a Business Administrator Apprentice for the Council you will: Provide support to the team for making payments to clients. Balance bank accounts under supervision of the Team Manager. Provide administrative support within the team. Record actions and decisions on our IT systems. Use various software to carry duties including Word, Excel and any other software necessary. Training will be provided. Provide support to customers by telephone, email and face to face Training and Development- As part of your role you will: Complete a level 3 business administration apprenticeshipqualification. Study maths and English if you have not already achieved a GCSE or Level 2 equivalent. Participate in the Councils apprenticeship network and various development activities. Have access to a buddy/mentor. We appreciate and value our employees and recognise the importance of a motivated and supported workforce. We offer excellent benefits such as: Up to 31 days leave per year (increasing to 36 days after five years of local government service) 35-hour working week A range of flexible working arrangements Excellent pension scheme Competitive pay – and a commitment to paying all staff including apprentices a minimum of the London Living Wage Annual season ticket loan Cycle to Work scheme and discounted gym memberships Payroll giving Personal computer incentive scheme Local discounts from restaurants, shops, health and beauty therapists, and more After you have successfully completed your apprenticeship, you will have gained valuable workplace experience and attained your Level 3 qualification. This will improve your chances of finding work within the Council, with other employers or help you move on to a higher-level apprenticeship. 1. Undertake a development programme leading to a Level 3 Business Administrator qualification. 2. Use the dedicated time given to complete studies and coursework. 3. Actively participate in your own development. This includes carrying out duties of your role and completing coursework with agreed deadlines. 4. With supervision to develop skills and experience in: • IT- Use relevant IT and database systems to process, scan and index documents. Able to follow financial procedures such as processing invoices. Record and Document Production- Produce professional documents such as emails, letters and reports. Handle confidential information in compliance with the organisation's procedures. Decision making- Make effective decisions based on sound reasoning, able to deal with challenges and seek advice when appropriate. Interpersonal skills- Build positive relationships within own team and across the organisation. Able to influence and challenge appropriately. Communications- Demonstrate good communication using the most appropriate channels to communicate effectively e.g. in person, phone or email. Reception cover may be required. Quality- Complete tasks to a high standard. Demonstrate the expertise required to complete tasks and continuously improve. Planning and organisation- Take responsibility for initiating and completing tasks, managing priorities and time to meet deadlines. Organise meetings and events, takes minutes during meetings and creates action logs as appropriate. Project management- Uses project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects 5. Support the team to undertake payments; including monthly balancing of accounts and providing support towards the smooth running of all client accounts. 6. Work with internal council services and our partner organisations to collect data on relevant outcomes. 7. Constructively take part in meetings, supervision, seminars, and other events designed to improve communication. 8. Achieve personal performance targets, as agreed by your line manager. 9. Carry out duties and responsibilities in accordance with the Council’s customer care standards. 10. Be committed to the Council’s ambitions and CARE values (see above). 11. Undertake other duties compatible with your learning and development as required.
Casework Assistants & Administrative Officers - Casework Divisions - 317305
Crown Prosecution Service, London
Details Reference number 317305 Salary £20,440 - £24,470 National: £20,440 (induction rate) - £24,470 (spot rate) London: £21,930 (induction rate) - £26,190 (spot rate) plus £3,150 recruitment and retention allowance Please see the candidate pack for a full salary breakdown by location. Job grade Administrative Officer A2 Contract type Permanent Fixed Term Length of employment Permanent or Up to 24 Months (FTA) Business area Birmingham, Cardiff, Liverpool, Leeds and Manchester. Type of role Administration / Corporate Support Operational Delivery Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 4 Contents Location About the job Benefits Things you need to know Apply and further information Location Birmingham, Leeds, London, Manchester, Nottingham About the job Job summary Are you interested in developing a career with a real purpose? Start your career as a casework assistant or administrative officer with the Crown Prosecution Service (CPS) in an integral supporting role. As a casework assistant or admin officer, you’re often the point of contact dealing with enquiries and correspondence. You’re responsible for providing support within your team, gaining insight into the important work of the CPS along the way. In either role, you are a professional delivering customer service to internal and external stakeholders. You build on your skills – such as communication, quality checking and time management – to complete your work to a high standard to help achieve your team’s goals and objectives. For both roles, you’re central to supporting tasks that help the overall delivery of justice. As a casework assistant, you may find yourself drafting correspondence to other members of the criminal justice system, or as an admin officer liaising with business centre colleagues giving advice on an enquiry after discussing with your team members. The CPS is responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the upmost respect for others and continually strive for excellence. We are looking for individuals who are committed to public service, making a difference in people’s lives and delivering justice. We are committed to delivering the highest standards in this complex and challenging field. Successful candidates are required to have digital capabilities to complete tasks within this role. We do a pre-sift of applications whilst the campaign is live to ensure applications are completed at the appropriate standard. If your application doesn't address all application questions appropriately, your application is declined. Applicants can't resubmit a new application once it's been declined. Please note that our three administrative officer and casework assistant adverts are linked (all areas, casework divisions and headquarters). If you submit multiple applications, we only consider your first application and the others are withdrawn – so only apply for one of these vacancies. If you would like to be considered for more than one, you can specify this on your application form. Candidates are only shortlisted once and interviewed once, However, your application is considered for all linked vacancies if you’re successful. If you’re currently doing an apprenticeship within the CPS and you’re successful, you must complete your course if the role is relevant to the apprenticeship. For more information about how to apply, please see the candidate pack and job description at the bottom of this page. Job description Admin Officer To provide general administrative assistance to the team. To act as the first point of contact for the unit, dealing professionally and courteously with general enquiries and passing to the relevant person or department as and when necessary. Meet our administrative officers Casework Assistant To provide casework and general administrative assistance to prosecution team members. To act as a point of contact for the unit, dealing with enquiries and correspondence in a professional and courteous manner. To prepare cases for court, ensuring that all case files are accounted for. Meet our casework assistants Person specification Administrative officer To monitor the accuracy of data received into the team, challenging appropriately that which doesn’t meet CPS policy, seeking guidance where necessary. To prioritise your work and manage time effectively, balancing conflicting priorities where necessary, ensuring all tasks are completed to a high standard within the specified deadlines. To promptly identify potential problems and present suggested solutions to your line manager. To produce basic letters, following a standard format. To deal with enquiries and routine correspondence by phone or email professionally and within agreed timescales. To provide assistance and support to the team by performing a range of general administrative duties when required. To provide a professional service to both internal and external contacts ensuring that information and advice is given in an organised and professional manner. To cover reception when required. Casework assistant To prepare case files for court within timescales, ensuring all tasks are completed to a high standard and within the deadlines set. To prepare cases for court hearings and serving material on other parties ensuring all information is recorded on CMS accurately. To deal with phone enquiries in a professional manner, linking correspondence to case files and completing related tasks on cases in accordance with prosecutor instructions. To provide an excellent customer service demonstrating your sound judgement when dealing with enquiries. To deal with correspondence and enquires from stakeholders, defence and colleagues in a timely and professional manner. Behaviours We'll assess you against these behaviours during the selection process: Developing Self and Others Seeing the Big Picture Making Effective Decisions Communicating and Influencing Delivering at Pace Benefits CPS is passionate about ensuring that we’re a top performing organisation and a great place to work. We’re a committed equal opportunities employer, creating a culture where everyone can bring their whole self to work, and individuality is truly appreciated. We want to ensure that our admin officers and casework assistants can thrive at work and home, and we offer a range of support to achieve a balance. This includes flexibility to support working hours, caring responsibilities and deployment, which means that where you work (a court, office or your home) is based on the kind of work you’re undertaking. This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions. The CPS commits to offer its employees the following experience. You can do impactful, purposeful work that’s making a difference to your local communities. You are able to learn and grow, with access to the right opportunities and resources. We care about your wellbeing. We want you to feel valued, trusted and included. We also offer the following benefits: Civil Service pension access to employee savings Cycle2Work scheme 25 days’ leave, rising to 30 days after 5 years’ service 1 extra privilege day to mark the King’s birthday competitive maternity, paternity and parental leave flexible working and a family friendly approach to work childcare vouchers. Part-time working requests are considered, subject to business needs. Please note that, if you are successful, you start on the induction salary rate. This rises to the spot rate after you successfully complete your probation period, which is six months of employment. Successful candidates may be placed on a reserve list if a post isn’t immediately available. You may also be offered a post in a different division to your preference, subject to business need. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. The recruitment process consists of an online application and a video interview held remotely through Microsoft Teams during the week commencing 20 November 2023. Please try to keep these dates free if possible or notify us if you’re not available. We will make every effort to accommodate you, but we can’t make any guarantees. Q&A Sessions We are holding online candidate Q&A sessions where you can ask the resourcing team questions about the roles and the selection process: Thursday 12 October, 1.00pm - 2.00pm https://meetandengage.com/aln39hah0 Thursday 19 October, 1.00pm - 2.00pm https://meetandengage.com/aln39j9so Application stage Submit your application through Civil Service Jobs by 11:55pm on Monday 23 October 2023. Please note, applicants must be aged 16 years and older by the above closing date. You’re asked to complete a behaviour-based section of 1,250 words max. You must explain how you consider your personal skills, qualities and experience match the requirements detailed in the candidate pack. You must address the core behaviours for this role, detailed in the behaviours section of the candidate pack. These behaviours are: Motivation (lead behaviour) ‘Why have you applied for an A2 position with the Crown Prosecution Service?’ Developing Self and Others ‘What skills have you learnt from school, your social life or your professional occupation that you feel are important in the workplace?’ Seeing the Big Picture ‘What skills would you hope to gain if successful in this role with the Crown Prosecution Service?’ You must address each question when you provide examples of your behaviour. If you don’t, your application will be rejected. The panel reserves the right to only assess the lead behaviour (motivation) and/or raise the standard or pass mark as required. Please refer to the candidate pack for more information about the process and what is being tested at each stage. You are not required to complete an online test Interview stage A member of our recruitment team will be in touch with more information if you reach the interview stage. If you have any queries, please contact the CPS Recruitment Team at [email protected]. If you’re offered an interview, you must complete the character enquiry form, and nationality and immigration questionnaire. If you’re successful, you must secure DBS clearance. Certain roles may require heightened clearance such as Security Check clearance. To speed up this process, please bring three forms of ID to your interview. Data gathered from unsuccessful candidates is destroyed in accordance with our Data Retention Policy. We only provide feedback if you attend an interview or assessment. Complaints If you’re dissatisfied and want to make a complaint, please click on the following link to the Civil Service Commissioners complaints page. https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/ You can find the Civil Service Commission recruitment principles here https://civilservicecommission.independent.gov.uk/recruitment/ You can find the Civil Service nationality rules here https://www.gov.uk/government/publications/nationality-rules Candidates are subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website here https://www.gov.uk/browse/visas-immigration/work-visas Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Early Careers Email : [email protected] Recruitment team Email : [email protected]
Administrative Officer
Ministry of Justice, London
Administrative Officer – London – 80216 £27,000 London AO Administrative Officer Enforcement Proud to Serve. Proud to keep justice going. Who Are We? Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Key purpose of the role Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender’s earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work. Duties may include: Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. Process financial information Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Create and update records on in-house computer system and data input. Collection of financial impositions imposed by the court. Enforcement of financial impositions using designated Fines Officer Powers. Process Casework including standard documentation and information, court orders, claims, fines, fees etc. To work to workload targets in terms of throughput and accuracy. What will the successful candidate look like? We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly. You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do. Additional Information Applications are invited online via Civil Service Jobs: www.civilservicejobs.service.gov.uk. Once submitted, your application will be managed through an online system (Justice Jobs). Your application will be reviewed, and you will be notified if you have or have not been successful at this stage. If you have been successful, you will be invited to book an interview. The interview will focus on your Behaviours and Strengths, based on the Civil Services Success Profiles. For more information on success profiles, please visit – https://www.gov.uk/government/publications/success-profiles. Support When ing For guidance on how to write your application please follow this link HM Courts & Tribunals Service Star document (hmctsjobs.co.uk) Salary £27,000 Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail [email protected]); To Ministry of Justice Resourcing team ([email protected]); To the Civil Service Commission (details available here) The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Business Support Officer
NHS Professionals, Bury
Job Title: Business Support OfficerTrust Location: Northern Care Alliance NHS Foundation TrustWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Northern Care Alliance NHS Foundation Trust is the place for you.About the TrustThe Northern Care Alliance is an NHS Foundation Trust (NCA FT) created by bringing together two NHS Trusts, Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The NCA FT was formally established on 1 October 2021. The NCA has been working together as a group since 2016.What you’ll be responsible for:· Provide complex diary management, arranging of meetings, appointments and interviews as required.· Provide a confidential secretarial service, always maintaining confidentiality.· To prepare and type agendas and take, type and distribute minutes of meetings.· To be responsible for the preparation and circulation of meeting information and agendas.· Maintain and develop a variety of systems to effectively manage workloads, including the use of bring forward systems.· To provide administrative support for booking of rooms and arranging meetings, including the setting up of meetings/event planning and organising.· To be the first point of contact for telephone enquiries using judgement to establish the validity and priority of the contact and direct calls/messages in a timely manner.· To maintain internal filing systems aligned in accordance with the non-clinical records management strategy.The role will involve, but not be limited to you performing the above.You’ll learn the following whilst working at the trust:· An in depth understanding of the roles and responsibilities involved in working within the NHS.· Knowledge of the systems used, to effectively complete your role to the highest standard at all times.· A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.You’ll have the following skills/experience:· Experience in all Microsoft packages· Experience in diary management/arranging meetings· Experience in supporting formal committees in agenda setting and minute taking· Experience in a similar role· Excellent communication skillsAs a member of NHS Professionals, you have fantastic benefits:· Competitive pay rates- work this week, get paid next week· Essential support when you need it- 24/7 365 days- call us anytime· Multi locational- work across neighbouring Trusts· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements· Training and development opportunities- Keep up with the essentials and more· Build holiday allowance for every shift you work- your work life balance is important to us· Stakeholder pension scheme available- a flexible future for you and yoursWho are NHS Professionals?We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.Apply TodayBy joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.DisclaimerPlease note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.NHS Professionals manage your data, please see our Privacy Notice on our website.Job Types: Temporary contract, Full-timeSalary: £12.86 per hourSchedule: Day shift Monday to FridayWork Location: In personReference ID: 66194
Administrative Officer
Ministry of Justice, Manchester
Salary 1 £22,940 Number of jobs available 1 5 Detail of reserve list 1 12 Months Region 1 North West City/Town 1 Manchester Building/Site 1 Manchester Magistrates, M60 1PR Grade 1 AO Organisation Grade for MoJ 1 AO Post Type 1 Permanent Working Pattern 1 Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type 1 Operational Delivery Job description 1 AO Administrative Officer Enforcement Proud to Serve. Proud to keep justice going. Who Are We? Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Key purpose of the role Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work. Duties may include: Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. Process financial information Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Create and update records on in-house computer system and data input. Collection of financial impositions imposed by the court. Enforcement of financial impositions using designated Fines Officer Powers. Process Casework including standard documentation and information, court orders, claims, fines, fees etc. To work to workload targets in terms of throughput and accuracy. What will the successful candidate look like? We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly. You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do. Civil Service benefits include: Access to a generous Civil Service pension scheme. 25 Days holiday rising with service. 1 “Privilege” day holiday per year. Option to buy or sell up to three days leave each year. Benefits such as retail vouchers and discounts on a range of goods and services. Paid paternity, adoption, and maternity leave. Free annual sight tests for employees who use computer screens. Interest free season ticket and bicycle loans. Additional Information Applications are invited online via Civil Service Jobs: www.civilservicejobs.service.gov.uk. Once submitted, your application will be managed through an online system (Justice Jobs). Your application will be reviewed, and you will be notified if you have or have not been successful at this stage. If you have been successful, you will be invited to book an interview. The interview will focus on your Behaviours and Strengths, based on the Civil Services Success Profiles. For more information on success profiles, please visit - https://www.gov.uk/government/publications/success-profiles. Support When Applying For guidance on how to write your application please follow this link HM Courts & Tribunals Service Star document (hmctsjobs.co.uk) The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. Additional Information 1 Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]); To Ministry of Justice Resourcing team ([email protected]); To the Civil Service Commission (details available here) The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. Interview dates 1 Expected January 2024. Dates to be confirmed Closing Date: 22/12/2023, 23:55 hours. Contact information 1 If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected] Please quote the job reference - 82060. Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert). If you do not meet the above requirements, you may still be considered if, for example: You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government You were studying abroad You were living overseas with parents In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL ([email protected]) in the first instance Supporting document 1 1 Admin Officer Job Description Criminal Fines Collection and Enforcement.doc – 117KB Converted File Admin Officer Job Description Criminal Fines Collection and Enforcement.pdf – 57KB We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage. Application form stage assessments Experience CV Statement of Suitability - 500 word limit Interview stage assessments There is 1 interview stage for this vacancy. Behaviours Communicating and Influencing Managing a Quality Service Delivering at Pace Strengths may also be assessed at interview but these are not shared in advance. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Diary Manager to the Exchequer Secretary
HM Treasury, London
Details Reference number 326065 Salary £29,770 - £34,180 A Civil Service Pension with an average employer contribution of 27% Job grade Executive Officer Contract type Permanent Business area HMT - Ministerial and Communications Type of role Administration / Corporate Support Secretarial Working pattern Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location This post can be based in London (1 Horse Guards Road) About the job Job summary If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us stronger and better at developing policy that reflects the needs of every community. We embrace different views and experiences and value the new perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, gender, age ethnicity, LGBT+ identity and socio-economic status. We are part of the Darlington Economic Campus, a pioneering new cross-government hub which brings people together to play an active role in the most important issues of the day whilst working closer to the communities we serve. The campus provides the opportunity for people from all over the UK to help shape the future of the country, and our flexible working practices ensure you can collaborate effectively with our partners. It’s central government, made more accessible to you! Job description Ministerial and Communications The Ministerial and Communications Group sits at the heart of the Treasury. If you are interested in the inner workings of the Government, meeting Ministers, Senior Officials and liaising with the Press then this could be the place for you! We are a friendly and inclusive Group working on some of the most exciting issues of the day, bringing together work from across the rest of the department and engaging closely with partners across Whitehall and beyond. We provide support to Ministers, through Ministerial offices. We act as Treasury's external face, through the Press Office and Communications team. We are responsible for managing the department, through our support for the Permanent Secretary, the Second Permanent Secretaries, the Treasury Board, and the Executive Management Board (EMB), and our ownership of Treasury governance structures. The Group is led by the Permanent Secretary. About the team This is an exciting, challenging role in a warm and supportive team, offering the chance to work in the centre of government and help deliver Treasury policy across a broad and complex portfolio. The Exchequer Secretary has an important and interesting portfolio covering a significant amount of high-profile HMT objectives. The Exchequer Secretary is responsible for growth and productivity, a core part of Treasury’s business, covering a wide range of policy including investment zones, infrastructure, regulation, competition, foreign direct investment, digital economy, skills, migration and more. The Exchequer Secretary is also the Minister responsible for energy, environment and climate policy and taxes, as well as excise duties (including alcohol, tobacco and gambling). The Exchequer Secretary relies upon their Private Office to help them carry out their role and to work with the wider Treasury in driving forward the Ministers’ policy agendas. The Office works with the Minister, to seek their steers on policy decisions and provide private advice. It also organises other elements of the Exchequer Secretary’s workload including their diary, correspondence, engagement with Parliament and supporting them in handling their relationship with the Treasury. The postholder will join a friendly and encouraging team of 6 (Private Secretary, three Assistant Private Secretaries, Diary Manager and Registry Manager). You will also work collaboratively with the Minister’s press officer and Junior Ministers’ speechwriters. About the Job This role is stretching and exciting and will give you the opportunity to work at pace, on high-profile issues! Private office provides a unique and exciting opportunity to work closely with Ministers, and better understand the role of Parliament and the media in policy making and presentation As Diary Manager you will gain first-hand experience of core Government processes, including during high-profile fiscal events. You will enjoy a great deal of autonomy and benefit from opportunities to apply your judgment. You will contribute to an office ethos which focuses on well-being and development, at both a personal and team level. The postholder will play a key role in a team passionate about providing a world-class Private Office service to the Exchequer Secretary . This post would suit a self-starting EO/Range C who is looking to develop their critical thinking skills and experience of working with Ministers, in readiness for applying for HEO/SEO. You will ensure an appropriate balance between departmental, parliamentary and personal priorities in a busy and fast-paced diary. We are looking for someone who will: Lead all aspects of the minister’s diaryincluding arranging meetings on behalf of the minister, working with Treasury officials, private offices across government and organisations related to the portfolio, from trade associations to reform groups and lobbyists; Process all incoming invitations (for meetings, speeches, receptions etc.) and advise the minister accordingly; Commission briefings and speeches for all meetings and events that the minister attends, including compiling their daily briefing pack; Co-ordinate and handle all logistical arrangements for meetings to ensure they run efficiently, arrange travel and take into account value for money considerations; Liaise with other diary managers to agree ministerial rotas for recess, sitting Fridays and weekend duty; Take responsibility for records management in relation to the diary, including electronic filing, so that requests under the Freedom of Information Act can be met; Support the private secretaries in the day-to-day running of the office, which could include arranging the weekend box, looking after the ministerial rooms and meeting and greeting visitors from reception. Depending on your progress, we would consider a variety of opportunities for you to support the minister in their wider policy roles, including in policy development, events in Parliament, and meetings with different organisations. If you would like more information about the role, please contact the hiring manager Hugo Lucas ([email protected]) Person specification We are looking for the below behaviours and we will ask you to demonstrate these in your application form. Please review the Candidate FAQ document that is attached to the advert for guidance on how to complete your application form. Managing a Quality Service – Ability to deliver a high quality, proactive service in a fast-paced pressurised environment. Delivering at pace – Ability to work independently and manage a full workload to deliver deadlines and priorities. Communicating and influencing – Ability to communicate clearly and influence effectively, confidently dealing with senior partners, policy makers and industry figures to build positive relationships, and working collaboratively within a team. The lead criteria is: Managing a quality service If we receive a large number of applications, applications will be assessed against this criteria alone first. They will then considered against the other criteria if they have met the minimum score on the lead criteria. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Communicating and Influencing Benefits Alongside your salary of £29,770, HM Treasury contributes £8,037 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. 25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant) Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave package Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving Access to a retail discounts and cashback site A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT* network, faith and belief network). HM Treasury operates an office based working approach across all Treasury sites - Darlington, London, and Norwich, with the expectation of achieving 50% attendance in the office as a minimum requirement, along with the flexibility of working remotely. This blended working approach allows you to work collaboratively, meet stakeholders face to face, support others and promotes a healthy work life balance (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. All our offices have been recently modernised and designed to collaborate and connect with colleagues as well as desk and quiet space to allow a range of ways to work. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. Recruitment Timeline Closing date: 27/11/23 Shortlisting: w/c 27/11/23 Interviews: w/c 4/12/23 This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline. If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs Profile. Eligibility Statement A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this. Please refer to the Candidate FAQ document attached to the advert for more information. Individuals appointed to the Treasury Group will be subject to National Security Vetting. To allow for meaningful checks to be carried out applicants will normally need to have lived in the UK for at least 3 out of the past 5 years. A lack of UK residency in itself is not always a bar to security clearance but the Department will need to consider eligibility on a case by case basis using all information that can be obtained following a successful application. Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. For many roles, security clearance is also required. Successful candidates must meet the security requirements of the role before they can be appointed. The level of security clearance required for this role is Counter Terrorist Check (CTC) Please read the Vetting Charter for information on what to expect during the vetting process and what will be expected from you. Many areas of your life may be explored during your vetting journey, and it is important that every individual, regardless of their background and experiences, should feel comfortable going through this personal process, whilst having confidence that it is fair, proportionate, and inclusive. These short videos address common concerns and preconceptions which applicants may have about national security vetting. If you have questions relating to security clearances, please contact [email protected] Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : [email protected] Email : [email protected] Recruitment team Email : [email protected] Further information Complaints Process: Our recruitment process is underpinned by the principle of appointment based on fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact HMT by email at: [email protected]. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
Assistant Biodiversity Officer
West Oxfordshire District Council, South East, Oxfordshire
Assistant Biodiversity Officer £26,190 - £27,744 Full Time, PermanentAre you interested in a career through environmental conservation? An exceptional opportunity to join West Oxfordshire District Council as an Assistant Biodiversity Officer. You will supervise on providing high quality and robust ecological advice in order to enhance biodiversity in new developments, whilst assisting in delivering nature recovery, aligned to our climate change and sustainability priorities, across the area.This permanent role offers the flexibility of working within the offices at Witney and agile working, allowing you that extra freedom and work life balance.Are you passionate about restoring biodiversity to the local area? If so we would love to hear from you.Our environmental service is fundamental to the success of the council's ambition for the future and we are passionate about safeguarding and restoring biodiversity in the area. Our focus is to enable our communities in the West Oxfordshire area to thrive, create great places for people to live, work, learn and enjoy. We want our future generations to thrive too and are serious in tackling the climate and nature emergencies. Now is a fantastic time to be joining us. We are looking to deliver upon our council priorities and shape our environment for the benefit of the local area and beyond.We are looking for a passionate Assistant Biodiversity Officer to join our team to ensure the Council is ready for its duties under the Environment Act 2021 in relation to biodiversity net gain. You will assist on providing high quality and robust ecological advice surrounding Biodiversity Net Gain and Habitats Regulations, in relation to Development Management issues (including enforcement and appeals). You will work with a variety of different stakeholders, including planning officer colleagues, developers, planning agents, ecological consultants, environmental organisations and the local community to protect and enhance biodiversity in new developments and elsewhere and to deliver nature recovery across the area, through an innovative and practical solutions based approach.You will ensure that planning applications not only safeguard biodiversity but also maximise opportunities for net gain and nature recovery. You will also have the opportunity to grow in the role, to take a strategic view by helping shape future planning policy on biodiversity, green infrastructure and natural capital.Ultimately, we are looking for someone, who wants to grow within their role long term and would suit someone who has recently graduated or has related ecology experience. We want to give you the tools to support you, harness your potential and provide more responsibility within your role long term.You will need• Qualifications to Postgraduate level or equivalent in a relevant subject• Knowledge and understanding of biodiversity conservation and enhancement, including legislation, designated sites, and biodiversity survey and assessment• Experience and/or understanding of implementing nature strategies and projects in partnership with a wide range of stakeholders • Enthusiasm for and an interest in biodiversity conservation and enhancement• Effective communication skills with a wide range of customers and others (excellent verbal and written skills)What can we do for you?• Agile working allowing a mix of home and office working• Flexible working arrangements (depending on the role)• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice• Health cash plan giving you cash back on health, dental and eye care• Pension scheme with a good employer contribution of 5% of your earnings• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues• Access to digital financial advice (covering your pension scheme, mortgages and other finances)• Generous sickness cover above statutory entitlements• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injuryTo apply for this position please click on apply now within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV.Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
DWP AO - Administrative Officer
Department for Work and Pensions, Stockport
Details Reference number 323560 Salary £24,273 - £24,273 Job grade Administrative Officer Contract type Permanent Business area DWP - Work and Health Services - Universal Credit Type of role Operational Delivery Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 16 Contents Location About the job Benefits Things you need to know Apply and further information Location Stockport About the job Job summary Are you looking to enhance or gain experience in both Customer Service and Administration? Do you enjoy helping others? If so, we would like to hear from you. As part of the DWP Operational Delivery you will be at the heart of DWP’s front line operations helping to change people lives in our communities from around the 20 million plus customer base. Job description Demonstrate strong telephony and digital communication skills with a diverse range of claimants. Take ownership and manage cases by engaging across DWP to progress claimants in preparation for their journey towards work. Tailor the claimant journey and ensure claimants receive the correct payment amount, at the right time. Build positive relationships with claimants that encourage, motivate and build trust by demonstrating empathy and compassion. Handle sensitive and challenging situations with all claimants in a positive way. Be aware of labour market policy and its impact on claimant’s conditionality requirements. Make decisions by examining the available facts and giving explanations to claimants as required. Take ownership of personal development by accessing digital learning and communications tools. Work effectively with colleagues across the service. Person specification To be successful in this role you will need: Be competent in delivering a quality service to a diverse claimant base. Undertake self-serve learning to meet requirements of the role and enhance your digital confidence. Ability to work flexibly to meet changing priorities, managing a diverse workload. Be able to confidently tailor the service to meet the needs of the individual. Act on feedback to enhance quality of service delivery. Take ownership of complaints and supports their resolution. Be able to provide support where appropriate to claimants who require assistance. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Communicating and Influencing Making Effective Decisions We only ask for evidence of these behaviours on your application form: Managing a Quality Service Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours. As part of the application process you will be asked to complete a Customer Service Skills Test and a 250 word statement on the lead behaviour - Managing a Quality Service. Stage 1 – Complete eligibility section of the application form Stage 2 – If eligible, you will be invited to complete The Customer Service Skills Test After submission of the first stage of your application you will be invited to complete a Customer Service Skills Test. If you successfully pass the test, you will be invited to complete the final stage of the application. Please complete the online tests as soon as possible (within 24-48 hours is recommended), If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website. Stage 3 – If you successfully pass the test, you will be invited to complete your application using one behaviour which will comprise of 250 words on Level 1 Managing a Quality Service. The closing date for all the completed application stages 1,2 and 3 is 23:55 on 20th November 2023. An initial sift will be held, although if there are a low number of applications we may go straight to interview. Please note that these dates are only indicative at this stage and could be subject to change. Sift period: 21/11/23 to 24/11/23 Week commencing 04/12/23 interviews commence. Interviews will take place in Stockport Service Centre. Candidates are asked to note the above timetable, whilst exercising flexibility through the recruitment and selection process. The selection process will assess candidates’ behaviours. Strong candidates will be able to present evidence of these behaviours: Managing a Quality Service Communicating and Influencing Making Effective Decisions. Candidates will be advised of interview outcome once all interviews have taken place. Further Information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. DWP takes development seriously. Our aim is for our colleagues in these roles to be appropriately skilled and qualified – as determined by the business. To support this aim you may be required to undertake a work based qualification, which may be in the form of an apprenticeship, which will support you in further developing your professional knowledge and skills for this role and your future career development. The qualification can be undertaken in work time, you agree to take this job on the basis that you may be required to undertake a work based qualification; a candidate’s failure to participate fully in the professional programme, once appointed, may be a breach of their employment contract. Important If you hold a level 3 qualification (2 A levels or equivalent) then please bring your certificates with you to the interview if you have them. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should:Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs. Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : [email protected] Email : [email protected] Recruitment team Email : [email protected] Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: [email protected]. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.