Overview of salaries statistics of the profession "Support Worker in UK"

We are searching for lively, creative PA /support person/ people to assist a 31 year old young woman, to develop her sense of independence and life skills through her interests in all areas. SE4 Ladywell end of Brockley area.She is essentially sociable, vibrant and has a great personality and has very significant learning and speech and language disabilities.We are looking for someone to join our current PA (who has been with us for over 4 years).We are specifically currently looking for someone to work for us initially probably for an 5-8 hour day which we can discuss with the aim to increase the number of days over time.This will variously involve:• supporting and facilitating travel via walking, train and bus to and participation alongside and throughout arts activities (dance, choir, art, craft, music, etc) run by colleges and progressive organisations for people with learning disabilites and at times will involve support with getting up and ready for the day, organising in discussion with her and her mother, facilitating and supporting, via full participation alongside, her activities at home such as cooking and baking, art and craft, physio exercises, walking, dancing and singing, trips to such things as galleries, bowling, cinema, theatre, some sessions with other arts organisations for people with learning disabilities sometimes facilitating social activities with her friends.Travel by bus/train to local areas and central London from Ladywell/Brockley area.Full induction including initial shadowing and training will be given.PA needs:Although prior experience is preferable it is not essential but the following qualities are essential:Total reliability and integrity.Sensitivity, patience, empathy, kindness, great sense of fun and humour. Creativity.A genuine interest in disability, particularly learning disabilities, a belief in the value of people who have learning disabilities and a willingness to stand up for and be an advocate where necessary.Stamina and lots of energy.Very clear and expressive communication skills, ability to learn how best to assist development of independence, communication and understanding.Ability to remain calm and to come up with alternatives and strategies when things don’t go according to plan.The role will involve some support with personal care.A current DBS is required (we can arrange if necessary) and proof can work in the UK. A willingness to follow our guidelines, discuss and work out consistent strategies, read and follow Speech and Language and Occupational Therapy guidelines, some basic record keeping and take regular lateral flow covid tests and covid vaccination (which we can also supply/arrange) is imperative.Payment is through LA direct payments (with assessed contributions) at LA fixed rate which is in line with the London Living Wage, statutory holiday pay (currently 11.95ph), due to go up to about 13ph April

The Worker duties includes:• Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback• Develops and implements policies and procedures to deal effectively with customer requirements and complaints;• co-ordinates and controls the work of those within shop;• discusses customer responses with other colleagues with a view to improving the product or service provided;• plans and co-ordinates the operations of help and advisory services to provide support for customers and users;• Develop goals and report progress to the owners;• Improving customer service experience, create engaged customers and facilitate organic growth;• Taking ownership of customers issues and following problems through to resolution;• Setting a clear mission and deploying strategies focused towards that mission;• Keep accurate records and document customer service actions and discussions;• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment;• Keep ahead of industry’s developments and apply best practices to areas of improvement;• Control resources and utilise assets to achieve qualitative and quantitative targets;• Maintain an orderly workflow according to priorities;• Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill;• Issue refunds or compensation to customers;• keep accurate records of discussions or correspondence with customers• Analyse statistics or other data to determine the level of customer service your organisation is providing;• Produce written information for customers, often involving the use of computer packages and software;• Write reports and analyse the customer service that organisation provides;• Develop feedback or complaints procedures for customers to use;• Make sure that the needs of customers are being met or exceeded;• Finding ways to measure customer satisfaction and improve services.Key Skills involves:• Proven working experience as a Customer Service Manager;• Experience in providing customer service support.• Excellent knowledge of management methods and techniques;• Strong leadership skills to work with people within the organisation with different skills;• Proficiency in English and other languages;• Working knowledge of customer service software, databases and tools;• Awareness of industry’s latest technology trends and applications;• Ability to think strategically and to lead;• Strong client-facing and communication skills;• Advanced troubleshooting and multi-tasking skills;• Customer service orientation;• Managing a team of customer service staff;• Handling face-to-face enquiries from customers;• Dealing with customers who are upset or angry may be stressful;• Communication and Excellent IT skills;• Creative thinking, to be able to come up with new ideas to improve customer service standards.Qualification and Experience• Previous experience of working with customers, such as in a shop, call centre or dry cleaning shops may give advantage for the prospective employee.•• There is no formal educational qualification is required. English language proficiency must require along with good personal presentation, especially when face-to-face with customers. The prospective employee will probably work from a single location but may spend time visiting customers. Usually, these will be local so within a day but occasionally long-distance travel may be necessary, which could involve overnight stays.

We have a fantastic opportunity for a Mental Health Support Worker to join our dedicated team based in Port Talbot. This is for a mental health service and the ideal candidate would have knowledge or experience in working with someone who has a mental health diagnosis.mirus is a not-for-profit charitable organisation, working in partnership with the people they support, their families and other partners, to deliver high quality, person-centred support services for people with a disability. We have been supporting people in Wales for over 35 years and currently support over 350 people in ten different local authority areas.The service is made up of 6 individual flats within one building. This is an extra care service and we support people to live independent lives.We support individuals to meet their personal outcomes such as getting back into employment, volunteer work, maintaining their home, accessing their community and developing their confidence.What will you be doing:• You will develop, implement, and review a range of individual support plans to enable the person that you will support to lead a fulfilling life.• You will provide support with a range of tasks which may include household and domestic tasks, shopping, diet/food preparation, personal care, personal hygiene, dressing and personal appearance.• As a Mental Health Support worker we will support you in studying towards your QCF Level 2 Health and Social Care, which is completely funded by mirus.• You will work alongside other professionals such as care managers, community nurses and occupational therapists to deliver high quality support.Individual and Team Responsibilities:• To offer one to one support to help people take small steps, regain control and deal with their immediate issues.• To help the people you support to build resilience for their own futures• Work closely with your team and other internal/ external partnerships to build and maintain excellent working relationships to ensure a seamless team around the person’ approach.• To participate and contribute to your own reflective practice, Post incident support and what is and is not working sessions.• To participate in supervision and appraisal sessions with managers• To attend and actively participate in all relevant training events. To keep accurate records of training and personal development• To prepare to register and update learning with Social Care Wales as a social care worker within the agreed timescale set• To complete relevant qualifications in order to maintain registration as a social care worker with Social Care Wales• To participate and contribute to team meetings, area meetings and external meetings• To have an awareness of, and comply with the mirus Equal Opportunities PolicyOur benefits include:• Fully funded and supported qualification QCF Level 2 Health and Social Care (if not already achieved)• Paid work-related travel at 45p per mile between services• Premium payments for sleep in and wake in• Full training programme and opportunities for development and promotion, including our aspiring managers programme.• 24 days' Annual Leave, plus Bank Holidays. Increasing after 5 years service• Pension Scheme• Cycle to Work Scheme·• Employee Assistance Programme• Social Wales Registration and DBS paid for by mirusNext steps:To apply for this fantastic opportunity to join our team and make a difference to people's lives, please click on the APPLY button below.Note: Due to the requirements of being a Mental Health Support Worker, the successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check funded by mirus.

We have a fantastic opportunity for a vacancy for Support Worker to join our dedicated team based in Maesteg near Bridgend. We currently have 5 people we support in their home and have one vacancy.What do the people we support have to say?We are two men and one woman who live in a shared house. We are looking for a support worker who can encourage us to do more - both in our home and in our local community.The two men love having meals out and going for walks in local areas such as brecon.The men supported said that I love music especially Status Quo, Tom Jones and Elvis, so enjoying a sing-along as I have my own jukebox and supporting me to watch concerts is something I love you to enjoy alongside me. The third gentleman said I love trucks and cars and enjoy going to car shows and Monster truck events, so enjoying these with me would be great. All of us like our home cooked meals so having cooking skills is important.We would really love to become more independent and be able to do more of tasks ourselves, we really would like you to support us to learn new skills around our home. We love to decorate our home and have BBQs in my Garden and parties if you have the interests above, we love to meet you and welcome you to our support team .So, who are we I looking for? . Someone who is calm and will take the time to help us express myself. We like banter and fun in our home so would prefer someone who is outgoing, and bubbly can make us laugh and has a good sense of humour! People who are fun to be with and will help us try out new things. And someone who likes gardening, music, walking, football and cooking. We prefer to have a driver as we have our own cars and use these to get and about.What will you be doing?As a Support Worker you will support vulnerable people in some wonderful social activities; these could include walking groups, cinema, meals with family members, gardening.As a Support Worker you will develop, implement, and review a range of individual support plans to enable the person that you will support to lead a fulfilling life.You will provide support with a range of tasks which may include household and domestic tasks, shopping, diet/food preparation, personal care, personal hygiene, dressing and personal appearance.As a Support worker we will support you in studying towards your QCF Level 2 Health and Social Care, which is completely funded by mirus.You will work alongside other professionals such as care managers, community nurses and occupational therapists to deliver high quality support.Our benefits include:Fully funded and supported qualification QCF Level 2 Health and Social Care (if not already achieved).Paid work-related travel at 45p per mile between services.Premium payments for sleep in and wake in.Full training programme and opportunities for development and promotion. Including an Aspiring Managers programme.24 days' Annual Leave, plus Bank Holidays. Increasing after 5 years’ service.Pension Scheme.Cycle to Work Scheme·Employee Assistance Programme.Social Wales Registration and DBS paid for by mirus.Once employed, a 300 refer a friend scheme.Who are we?Mirus is a not-for-profit charitable organisation, working in partnership with the people they support, their families and other partners, to deliver high quality, person-centred support services for people with a disability. We have been supporting people in Wales for over 35 years and currently support over 350 people in ten different local authority areas.Next steps:To apply for this fantastic opportunity to join our team and make a difference to people's lives, please click on the APPLY button below.Note: Due to the requirements of being a Support Worker, the successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check funded by mirus.

We have a fantastic opportunity for a Support Worker to join our dedicated team based in Canton, Cardiff. In this pivotal role you will be assisting and encouraging people in supported living to become integrated members of their local community, promoting physical and social participation.Due to the requirements of the role, candidates must have a full UK Driving license in order to drive the people we supports mobility cars.What do the people we support have to say?We live in three individual flats within a house in the Canton area.We are two ladies and one gentleman with ages ranging from 30’s to 70’sI am a lady in my mid 60’s, I live in my own flat with semi support. I enjoy getting out and about each day independently, I enjoy going out for meals with staff. I do not need support with my personal care, I require support to undertake shopping, cooking, attending appointments, holidays and the upkeep of my flat.I am a lady in my early 70,s I am very independent and live in my own flat with semi support, I require support with shopping, cooking, attending appointments, holidays.I am a young gentleman in my early 30’s and use a wheelchair whilst out in the community, I like to keep in touch with my family and go out with them twice weekly.I require 24 hour support, I have my own vehicle so I would require a driver.So, who are we looking for?Whether or not you’ve worked with people with learning disabilities, mental health and autism - at Mirus we will provide you with all the training, coaching and mentoring you need to be the best Support Worker you can be. At Mirus we assess you on your values and communication to support vulnerable people in your community.Who are we?Mirus is a not-for-profit charitable organisation, working in partnership with the people they support, their families and other partners, to deliver high quality, person-centred support services for people with a disability. We have been supporting people in Wales for over 35 years and currently support over 350 people in ten different local authority areas.What will you be doing?As a Support Worker you will develop, implement, and review a range of individual support plans to enable the person that you will support to lead a fulfilling life.You will provide support with a range of tasks which may include household and domestic tasks, shopping, diet/food preparation, personal care, personal hygiene, dressing and personal appearance.As a Support worker we will support you in studying towards your QCF Level 2 Health and Social Care, which is completely funded by mirus.You will work alongside other professionals such as care managers, community nurses and occupational therapists to deliver high quality support.What are our benefits?Fully funded and supported qualification QCF Level 2 Health and Social Care (if not already achieved).Paid work-related travel at 45p per mile between services.Premium payments for sleep in and wake in.Full training programme and opportunities for development and promotion. Including an Aspiring Managers programme.24 days' Annual Leave, plus Bank Holidays. Increasing after 5 years’ service.Pension Scheme.Cycle to Work Scheme·Employee Assistance Programme.A Wellbeing Hub.Social Wales Registration and DBS paid for by mirus.Once employed, a 300 employee referral schemeNext steps:To apply for this fantastic opportunity to join our team and make a difference to people's lives, please click on the APPLY button below.Note: Due to the requirements of being a Support Worker, the successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check funded by mirus.

We have a fantastic opportunity for a Support Worker to join our dedicated team based in Swansea. In this pivotal role you will be enabling and assisting vulnerable people to become integrated members of their local community, live a fulling and rewarding life, and promoting physical/social participation.Due to the requirements of the role, candidates must have a full UK Driving license.Mirus is a not-for-profit charitable organisation, working in partnership with the people they support, their families and other partners, to deliver high quality, person-centred support services for people with a disability. We have been supporting people in Wales for over 35 years and currently support over 350 people in ten different local authority areas.What will you be doing?• As a Support Worker you will support vulnerable people in some wonderful social activities; these could include walking groups, cinema, meals with family members, gardening.• As a Support Worker you will develop, implement, and review a range of individual support plans to enable the person that you will support to lead a fulfilling life.• You will provide support with a range of tasks which may include household and domestic tasks, shopping, diet/food preparation, personal care, personal hygiene, dressing and personal appearance.• As a Support Worker we will support you in studying towards your QCF Level 2 Health and Social Care, which is completely funded by Mirus.• You will work alongside other professionals such as care managers, community nurses and occupational therapists to deliver high quality support.bWho we are looking for?Whether or not you’ve worked with people with learning disabilities, mental health and autism - at Mirus we will provide you with all the training, coaching and mentoring you need to be the best Support Worker you can be. At Mirus we assess you on your values and communication to support vulnerable people in your community.Our benefits include:• Fully funded and supported qualification QCF Level 2 Health and Social Care (if not already achieved).• Paid work-related travel at 45p per mile between services.• Premium payments for sleep in and wake in.• Full training programme and opportunities for development and promotion. Including an Aspiring Managers programme.• 24 days' Annual Leave, plus Bank Holidays. Increasing after 5 years’ service.• Pension Scheme.• Cycle to Work Scheme·• Employee Assistance Programme.• A Wellbeing Hub.• Social Wales Registration and DBS paid for by Mirus.• Once employed, a 300 employee referral schemeNext steps:To apply for this fantastic Support Worker opportunity and join our team, making a difference to people's lives, please click on the APPLY button below.Note: Due to the requirements of being a Support Worker, the successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check funded by Mirus.

About the role:The Legal Counsel is an integral member of the Legal & Export Control Team, which is comprised of the Divisional Chief Counsel, one other Legal Counsel, the Head of Export Control and the Export Control Coordinators.The Legal Counsel will support the Divisional Chief Counsel in relation to the handling andresolution of all legal, contractual and compliance issues faced by the Division and may also be asked to support matters relating to the work of other Group companies Key Duties & Responsibilities:Under the supervision of the Divisional Chief Counsel:Provide legal and contractual support to the Division and its Product LinesProactively support the Division Management to minimize any legal, contractual andcompliance exposure for such Product LinesReview commercial contracts, draft contract exceptions and negotiate client contractsand supplier contractsProvide advice in relation to the protection and management of intellectual propertySupport the Divisional sales teams through the preparation of agency, teaming and reseller agreementsSupport management of litigations, disputes, claims and supervising outside counselProvide guidance and assistance to ensure all operations and business activities arecarried out in compliance with local laws and regulations.Actively participate to the implementation and monitoring of Compliance Programincluding implementation and training of Corporate Policies, Standards andProceduresParticipate to the deployment and implementation of the Group Legal Departmentstrategic initiatives and provide support to the Group Company Secretary Department.Skills & Experience:A Qualified lawyer (Scotland or England/Wales preferred)Sound knowledge of and practical experience in contract and commercial law.Excellent interpersonal and communication skills both orally and written and capable of adapting legal advice to enable desired commercial outcomes.Adept at delivering to tight timescales, while managing multiple cases simultaneouslySelf-starter, motivated and capable of operating outside comfort zone.Flexible and good team worker, assisting as part of wider group legal team wherenecessary.Confident in dealing directly and managing relationships with directors, seniormanagers, customers and suppliers.Ideally you will also have experience of contract and commercial in either an in-house or commercial private practice environment.Legal compliance and IP experience would also be desirable.

Role: Senior Energy Engineer / Senior Energy Economist Location: Madrid, SpainRole ID: 2024-2309 Our vision is to create a safe and sustainable worldRicardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world. The roleWe are looking for a Senior Energy Engineer / Senior Energy Economist (suitable for those with some post-graduate experience in the energy sector) to join our Sustainable Energy Systems team. This role will provide a stepping stone into your engineering and consultancy career in an exciting and rapidly changing sector. The team The Sustainable Energy Systems team comprises a group of highly experienced professionals specialising in engineering techno-economic, and management consultancy services for the energy sector, with particular emphasis on the power sector. We cover power generation, transmission and distribution planning, electricity tariff and affordability studies, renewable energy integration, regulation, policy, power market design and C;smart gridD; innovation projects. We are a respected consultancy in the hydrogen sector and our depth and breadth of expertise and diverse portfolio provides potential candidates with a unique opportunity to work on such projects across the globe. We are a committed team of like-minded professionals with a growing portfolio of energy technology, policy and strategy projects. Key responsibilitiesFrom day one, you will be part of a team supporting senior consultants in delivering projects to our clients. Successful applicants will have strong numeracy, analytical and communication skills together with a proactive, organised approach and a pride in the quality of their work. Over time you will be expected to develop a strong understanding of the energy sector - including strategic, technical, commercial and regulatory aspects. You will contribute to research and analysis that underpins our consultancy work. You will manage your time across several projects, contributing in all phases - from researching and analysing information and data, through providing key contributions to the development of techno-economic and financial models, to contributing to reports that are delivered to clients, and supporting the preparation of proposals to win new contracts. You will be responsible for the quality and delivery of your work and will liaise with other consultants and teams to incorporate your contribution into wider project outputs. You will be supported throughout your career with us in your professional development, to ensure you have the support and tools you need to deliver your role to a high quality, and to support your development into the future. Examples of projects you will be working on include * Tariff and Cost of Service studies for the power sector * Power market design studies * Feasibility and implementation studies for renewable energy projects. * Hydrogen strategy * Developing technical and economic power sector regulatory frameworksOur projects span across UK, Sub-Saharan Africa, South Asia, Latin America, Caribbean, Middle East, and Australia. Skills and experienceThe position would suit candidates with: Essential * A strong degree in electrical engineering / power systems and/or energy economics. * Post-graduate experience working in an energy consultancy environment. * Professional experience in at least one of the following regions: Sub-Saharan Africa, South Asia, Latin America, Caribbean. * Good understanding of power networks and power systems, power sector regulation, electricity markets. * Strong Skills in Excel, including data manipulation and modelling. * Some experience successfully leading teams and managing complex projects. * Passion for renewable energy, energy system innovation and sustainability. * The ability to effectively communicate and interact with colleagues and clients. * The ability to breakdown complex research questions, think creatively and solve novel problems. * Fluency in Spanish and English.Desirable * Fluency in French or Portuguese. * Some experience using Helioscope �, PV/Syst �, Homer Pro �, DigSilent �, PSS/E �, Powerworld �, and/or PLEXOS. * Some experience working on projects funded by multi-lateral and bilateral agencies such as the World Bank, the African Development Bank, the Inter-American Development Bank, or the Asian Development Bank. * Some experience writing compelling bids for customers in the context of open or restricted tender processes. * Professional experience in two or more of the following regions: Sub-Saharan Africa, South Asia, Latin America, Caribbean.Working hereYou will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Diversity, Equality and Inclusion statementWe are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees to ensure an inclusive culture, we are a recognised as a 'disability confident' employer. BenefitsWe want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health. Next stepsOnce you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date. Ricardo is a Disability confident employer please advise the recruitment team via if you require any adjustments to support you throughout the recruitment process. #LI-KW1

Job Number 24052450Job Category Event ManagementLocation Bournemouth Highcliff Marriott Hotel, 105 St. Michael's Road, Bournemouth, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Set in a stunning location overlooking the beach and newly refurbished, the Bournemouth Highcliff Marriott has an exciting opportunity for a passionate and ambitious Food and Beverage enthusiast to join the management team. This is an entry level management position. Leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. What we offer: Competitive Salary Bonus scheme Private Healthcare Company Pension Fantastic career opportunities by joining the world's largest hotel group Generous travel perks including discounted room rates for yourself, family and friends Complimentary Parking Complimentary staff meals when on duty Complimentary use of our on-site gym Employee Assistance Programme Annual associate events CORE WORK ACTIVITIESSupporting Management of Department Operations and Inventories • Manages departmental inventories and assets including par levels and maintenance of equipment. • Conducts monthly department meetings with the Banquet captains and employees. • Maintains attendance log for banquet employees. • Maintains and enforces established sanitation levels. • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.). • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs). • Uses banquet beverage "Use" records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. • Schedules banquet service staff to forecast and service standards, while maximizing profits.Participating in and Leading Banquet Teams • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.Providing and Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.Conducting Human Resources Activities • Interviews and hires Banquet captains and employees with appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees understand expectations and parameters. • Observes service behaviors of employees and provides feedback to individuals. • Reviews comment cards and guest satisfaction results with employees. • Participates in the development and implementation of corrective action plans. • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/25/2024 04:49 PM

Manage evening shift operations within the logistics department.Develop and implement strategies to improve operational efficiency.Oversee the performance of shift workers, ensuring targets and KPIs are met.Liaise with other departments to ensure smooth operations across the company.Monitor and manage inventory within the warehouse.Address any issues or discrepancies that arise during the PM shift.Ensure health and safety regulations are adhered to at all times.Conduct regular performance reviews and provide feedback to team members.A successful PM Shift Manager should have:A strong background in logistics within the retail industry.Proven experience in team management and leadership.Excellent problem-solving skills and the ability to make decisions under pressure.Strong communication skills to effectively liaise with other departments and team members.A thorough understanding of health and safety regulations within a warehouse environment.A commitment to delivering high-quality service and achieving targets.

Manager, Corporate Reporting Be part of a group that is safety driven and values inclusionJoin an encouraging leadership group, committed to your growth and developmentSeeking a passionate communicator to join our team as Manager, Corporate ReportingBe the architect of Rio Tinto's story across our entire corporate reporting suitePermanent opportunity based in London (UK) or Melbourne, Brisbane or Perth (Australia) About the roleFinding better ways to provide the materials the world needs.We are looking for a Manager, Corporate Reporting to play a pivotal role in shaping and telling the Rio Tinto story across our entire corporate reporting suite.This is a great opportunity for a strategic, creative individual to craft compelling narratives that resonate with stakeholders and shape Rio Tinto's storytelling journey.Reporting to the Senior Manager, Content & Publishing and working in a challenging and exciting environment within Content & Publishing, you will:Craft a compelling narrative by strategically using data, achievements, and insights to create a clear, consistent, and engaging story for Rio Tinto's corporate reporting suiteEnsure cohesive voice by aligning all reports with unified Tone of Voice guidelines and Group communications strategy while adhering to Brand and Digital experience guidelinesGuide stakeholders in storytelling by managing cross-functional teams, aiding their understanding and contribution to the overarching narrative in corporate reportsBuild strong relationships by developing and managing the annual reporting calendar, engaging stakeholders to define scope, objectives, and secure timely input while maintaining alignmentDevelop comprehensive project plans to ensure timely, on-budget, and on-scope delivery of each report. Additionally, identify and mitigate risks, coordinate resources, and capture lessons learned.Champion continuous improvement by fostering a culture of ongoing learning and development, seeking out and implementing best practices in storytelling and reporting requirementsManage a team and collaborate with stakeholders across various time zones to cultivate strong working relationships that transcend geographical boundaries within Rio Tinto's Content & Publishing teamWhat you'll bring A commitment to the safety of yourself and your team8-10 years' experience in corporate communications, with a demonstrated ability to translate complex information into engaging narrativesProven track record in project management, content development and strategyExcellent leadership, communication, and relationship-building skillsStrong understanding of corporate reporting best practices and regulationsInfrequent travel will be required for candidates not based in London (UK)What we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.A work environment where safety is always the number one priorityA competitive salary package with annual cash incentive awards for eligible employeesCareer development & education assistance to further your ambitionsAccess top tier family-friendly health and medical programs and pension planWellbeing benefitsGenerous Rio Tinto employee share programEmployee Assistance ProgramOngoing individual wellbeing support for you and your family for personal and professional matterLeave for all of life's reasons (vacation/annual, paid parental, sick leave)About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA2 community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.Salary: . Date posted: 03/28/2024 07:13 AM

Receptionist Must be available immediately Temp to Perm Based in the City of London £25K- £32K annually depending on experience The Client My client is a property company based in the City of London, they are looking for an energetic, proactive, and personable receptionist to join their team. The role will include lots of meeting and greeting guests and managing meeting rooms whilst supporting any administration tasks that come in. This is a temporary to permanent reception role. The Role Meeting and greeting clients Managing a busy meeting room diary Ensure the reception area and meeting rooms are kept tidy at all times of day As it is a small company to helps with general office administration and facilities tasks as well Answering and transferring calls Will be based in the office 5 days per week Coordination and logistics of room bookings and catering administration Looking for someone super bubbly, switched on, and eager to learn The Person To apply for this role you must have had experience in a Reception role. You have to be a proactive worker and have worked in a customer-facing role. You must also be able to start immediately. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114 OUR MISSION: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them.

Do you like working as a team? Are you passionate about supporting people’s Mental Health? An exciting opportunity has arisen to join our ADHD team in the Community Services as an Administrator for an individual who is keen to develop their skills. We are looking to recruit an experienced administrator to join the The Barnet, Enfield and Haringey Adult Attention Deficit Hyperactivity Disorder (ADHD) service, supporting people over 18 years of age and within the Barnet, Enfield and Haringey catchment areas. It provides specialist assessment and pharmacological treatment for Adult ADHD. Your duties will include supporting patients and their relatives who are under the community mental health teams as well as providing comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care. The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the teams. The post holder will also be required to cover other services within Springwell Centre to provide support during absence of other administrators. The perfect candidate will have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems. There will be client and carer telephone contact and, face-to-face contact on daily basis therefore, good communication skills are essential. You should have good organisational skills and have experience of dealing with members of the public. You will need to have good communication and interpersonal skills and have the ability to use your own initiative. BEHMHT is a multiple award-winning, combined mental health (MH) and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North/NW London delivering a range of mental health and community services to a population of over one million. In Barnet, we provide a full range of child and adult community health services, which over the last few years has been integrating with its mental health services to provide better and more holistic care. The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership. Why choose to join the Partnership? We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart. Deliver the best care using the most up-to-date practice in supporting those with MH illnesses. Transforming and creating a positive environment for our service users, staff and visitors. Creating and working together to become a great place to work for all our staff. We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more. Generous Annual Leave Allowance NHS Discounts in a large variety of retail stores and services. Excellent internal staff network support groups. Duties you will be responsible for include; Ensuring the smooth & safe management of our patient care. Attend meetings, taking team minutes, editing, and issuing reports Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure. Scanning and uploading paperwork on the electronic system. To provide a high quality administrative, clerical and reception service for patients and their carers who access the Trust services. The post holder will encompass regular telephone liaison with external agencies. You will be required to use your initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires. Further duties can be found on the job description and person specification.

Destination Sport IT Support Engineer This role is based in our Manchester office, you must live within a commutable distance. Occasional domestic/ international travel to remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel business offers our partners the very best in everything they need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. https://destinationsport.com/ Our new IT Support Engineer will be responsible for ensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action. Provide technical support and technical project delivery to both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our new IT Support Engineer you will: Work with our 7 sport companies within Destination Sport to ensure our Desktop estate across all sites is maintained. Resolve any incidents, problems or requests associated with the below: Desktop / Laptop Builds Azure Active Directory Automated Software Deployment Print Management Office 365 / Exchange Online Email / Web Filtering Asset management Network Patching Remote Site Management System Security Work closely with the existing IT Infrastructure Manager to ensure security for office based & remote workers. As an ISO27001, BS10012, ISO22301 and Cyber Essentials Plus accredited business you must always carry out your role according to company IT policies. Assist with the handling of confidential information by ensuring appropriate file permissions are set Verify Microsoft 365, AD & AV set-up is as per company policy including memory stick blocking etc Assist with user education Check and be ready for disaster recovery or business continuity plans to be brought into action Carry out critical checks that enable proactive action to prevent any significant failure Act as a key technical support to assist with Technical Project Delivery for both IT & business driven projects i.e rollout of new technical solutions, network links upgrades & branch moves To be successful within this role, our ideal candidate will: Have experience in a similar role within a fast paced business Demonstrate enthusiasm for IT Have a proven record in a fast paced commercial environment Have an understanding of IT risks and the importance of suitable mitigations Possess a working knowledge of AV systems Have reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/ IP Have working experience with Windows 10 system Administration Possess experience with Office 365 & desktop imaging/ Autopilot Have the ability to provide friendly internal customer service in an often high pressured role Be proactive with the ability to multitask - ensuring technical requests are see through to completion Be a diligent personality, ensuring preparations are made in advance for a task with resolutions in mind for any issues that arise Be a collaborative team member who is able to work as part of a wider team Highly desirable: Vendor Management Business continuity awareness Technical Project Delivery Professional experience/ awareness of ISO27001, ITIL & PCI Security Exposure to system migrations i.e. On Premise to O365 Experience with SharePoint Administration Cloud technologies : Azure & SaaS based solutions ITIl Foundation Microsoft courses/ qualifications

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation? We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will join the Technical Standards Group (TSG) Administration team to assist with the provision of an efficient, effective, and professional administrative support service to the TSG. The role will focus on the operational needs for the department and will include day-to-day tasks, project work and ad hoc requests. In this role you will be expected to build a strong, direct working relationship with senior members of TSG as well as the wider administration team within the Audit Quality Directive, to ensure the smooth running of the department. You will ultimately be reporting to the Operations Manager. You will be expected to operate with the highest integrity given the sensitive nature of information that you will come across through your work. RESPONSIBILITIES: Responsible for a range of administrative and operational duties including, onboarding new joiners, recruitment, inputting staff rotas, PA cover. Responsible for the day-to-day requests of all levels of staff including booking meetings and rooms and updating email distribution lists. Action ad-hoc requests in a timely, effective, and prioritised approach. Continuously review and assess current processes and procedures, feeding back any suggestions to the team. The Administrator will work closely with the Operations Manager, Regulatory co-ordinator and Senior PA to support local management and ensuring the smooth and efficient operation of the department. REQUIREMENTS: Attention to detail Excellent communication skills, both written and oral Ability to work in a busy environment, meet deadlines, and to respond quickly Good knowledge of all Microsoft packages, especially PowerPoint Strong team worker Organisational skills Accurate keyboard skills Previous experience of office/administration services assistant preferable Previous experience of Workday ideal but not essential You will be an excellent communicator, an organised and efficient team player. You will have a flexible approach to involvement in different projects. You will have the ability to communicate well with all levels across the firm and with interested stakeholders. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1

Job Title: Living Well Network Support WorkerSalary: £21,730 - £23,177Responsible To: CEO Wigan and Leigh Carers CentreAccountable To: Operational Manager – Living Well Team (GMMH)Hours of Work: Full & Part time hours will be considered to meet the needs of the locality. Predominantly Monday to Friday 9am till 5pm however there may be a requirement to work outside of those hours to meet the needs of the service. Full & Part time hours will be considered.Job SummaryWe are looking for an enthusiastic and motivated Network Support Worker (NSW) to work in a new community mental health service in Wigan, called Living Well (LW). The LW Service will enable timely access to mental health services and support when people need it most and provide support for people closer to their home community who might not traditionally meet the threshold or criteria of existing mental health services. You will work as part of the Living Well team which will include voluntary sector organisations, mental health professionals, peer workers and volunteers from across Wigan.In this role you will be a key member of the team. Your primary role will be working in one of the seven spoke teams which are based in communities across the borough of Wigan. You will be pro-actively supporting people who access the service who have additional support needs as individuals and as part of their own family network.The duties and responsibilities of this innovative post have been assessed as levels of competence up to and including NVQ Level II (or equivalent) in ‘Health and Social Care’ which reflects the skills and knowledge required to satisfactorily perform the duties of the post.You will be supported by a variety of your own peers, managers and leadership both within your hosting VCFSE organisation and by members of the GMMH leadership team including a team leader, operational programme manager and clinical lead. You will have access to numerous training and development opportunities within the NHS Trust and host organisation.The Wigan Living Well Service will be a proactive compassionately led, trauma informed, and recovery focused. Living Well has co-produced key values and principles that all staff and peers share. As a result, our model is humanistic and person-centred. Our core values are based on creating open, honest, safe spaces and conversations where all people’s strengths are valued.Main Duties1. To provide practical and emotional support for people accessing the Living Well service, their identified carers, family members or wider support networks.2. To provide flexible support to carers, family members and the wider support network to assist in alleviating distress when they are dealing with complex or stressful situations i.e. enable carer, family member or wider support network to leave the caring situation for short periods, and/or supporting the carer, family member or wider support network in visits to health appointments relating to the service user.3. To act as an informal advocate on behalf of the person and their network.4. To provide signposting and coordination support if relevant and appropriate.5. To participate in a duty/rota with the wider Living Well team of initiating contact with service users and their wider Network when required.6. To have knowledge of and keep up to date with local services available and how to access them, to support service users, their carers, family members and wider support networks.7. To signpost people accessing the service, their carers, family members and wider support networks to self-help, community groups and activities. To reduce social isolation of carers, family members or wider support networks and encourage support through individual interventions, joint working, group activities and workshops.8. Ensure carers are aware of their full benefit entitlement and tax credits referring to specialist advice services (eg. CAB/ W&L Carers Centre) if necessary.9. To liaise with Local Authority, healthcare, housing services and voluntary sector agencies in developing systems for exchanging information between services and carers, family members and wider support networks and have awareness of the personalisation agenda.10. To maintain up to date and accurate records in accordance with organisational policy and in line with the requirements of the LW model.11. undertake any other duties in order to meet personal, team and organisational objectives following consultation with the manager. .General1. Be familiar and comply with organisational policies and procedures.2. Attend relevant meetings and staff development training as and when appropriate.3. Participate in supervision.Develop and maintain healthy communication with all members of the LW Team4. Participate in and achieve competence in mandatory training relevant to the post e.g.,Breakaway, moving and handling.Health and Safety1. The job holder will observe the organisations health and safety instructions, standing financial instructions and other workplace statutory and regulatory requirements and attend appropriate training.2. The post holder will take reasonable care of his / her own health and safety at work and the health and safety of colleagues, service users and others in the workplace.3. The post holder will report all accidents, incidents or omissions to his / her line manager and complete appropriate electronic or paper records of occurrences.Standard Requirements –Confidentiality:The post holder must maintain the confidentiality of information about people using the service, their carers, family members or wider support networks, colleagues and service business in accordance with relevant legislation such as the Data Protection Act. A disclosure to any unauthorised person is a serious disciplinary offence.Equal Opportunities Promote the concepts of opportunity and managing diversity.Disclosure of Criminal Background This post is exempt from the Rehabilitation of Offenders Act 1974, therefore the successful applicant will be required to undertake a criminal records bureau disclosure prior to commencing work. Having a criminal record will not necessarily bar you from working in this post.SummaryThis job description is an outline of the key tasks and responsibilities of the post and is not intended as an exhaustive list. The post may change over time to reflect the changing needs of the service. The job description will be reviewed regularly and updated as appropriate following agreement between the postholder and Line Manager.Job Types: Permanent, Full-timePay: £21,730.00 per yearBenefits: Company pensionSchedule: Monday to FridayWork Location: Hybrid remote in Wigan

Here at MJ Quinn we currently have an exciting new opportunity for a  First Line IT Support Engineer to join the business. This position will be based at our Head Office in Knowsley, working Monday to Friday 8am - 4pm.Who are MJ QuinnMJ Quinn are an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We have over 1500 workers delivering our services. We believe in creating great connections, with our customers, our people, and our world.About the role:Reporting to our IT Manager, as IT Support you will be the first point of contact for our userbase who are seeking advice, guidance, and assistance when they encounter difficulties using our technologies.Your role will also include: Providing day-to-day 1st line IT support to office staff and remote users and liaising with our IT partners as and when required. Logging and responding to requests raised by users using the ITSM ticketing system; coordinating with colleagues to ensure user tickets are responded to and resolved in a timely, efficient and professional manner. Administration of Active Directory and Windows Servers. Deployment of assets maintains software images and asset recording. Testing new services/patches within Dev Environment prior to release. Administer and Support the business Telephony services. Configuring new systems and updating configurations on the Windows platform. Full training and support will be given for this role Working 5pm-8pm on a rotational basis.Requirements: Experience of IT support. Good knowledge of Desktop operating systems and Microsoft Office 365 / Apps.Benefits: 33 days holiday Medicash Scheme Pension Scheme Gym & Retail Discounts X2 Life Assurance Cycle to work schemeIf your looking for a new challenge and want to join a dynamic company we want to hear for you!Job Types: Permanent, Full-timeSalary: £22,000.00 per yearSchedule: Monday to FridayAbility to commute/relocate: Prescot: reliably commute or plan to relocate before starting work (required)Education: GCSE or equivalent (required)Experience: Customer service: 1 year (preferred) Technical support: 1 year (required)Work Location: In personReference ID: #HP

This post is full time, 35 hours per week and is fixed term until 31 July 2024. The postholder will be the first point of contact for disabled students and applicants, academic colleagues and support workers, providing information and assistance as relevant. The duties of the post include dealing with external calls and managing the main DLS inbox, as well as working with other systems and resources. The postholder will be interacting with students, academics, support workers and other university staff and will support IT-based information management software, databases and website content management. The role involves being sensitive and responsive to different communication needs and responding calmly, professionally, and in a way that maintains confidentiality, to students and staff facing sometimes complex situations. There is also a marketing aspect to the role particularly in promoting Student and Academic Services in different Fairs, Open Days and Events. This is a hybrid working role with the onsite office at our Marylebone campus. Disability Learning Support (DLS) is part of the Student Support and Residential Life Department within Student and Academic Services Directorate. It works closely with other departments such as Counselling, Academic Learning Development, Registry, Student Accommodation, Interfaith, Advice, Student Advice, International Student Advice, Student Funding and Scholarships. To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below. At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders. We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable. The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage. Closing date: midnight on 22 October 2023 Interviews are likely to be held on: 7 November 2023 Administrative contact (for queries only): [email protected]

Number of jobs available 1 1 Region 1 South East City/Town 1 Sunbury-on-Thames Building/Site 1 Sunbury Office Building Grade 1 Staff Grade 3 Post Type 1 Permanent Working Pattern 1 Full Time Role Type 1 Administration / Corporate Support Salary Minimum 1 £25,042 Job description 1 We have a great opportunity for someone to support teams working in an operational environment and contributing to the management of the River Thames. The ideal person will have a diverse range of experience, be energetic, organised and confident in representing the Environment Agency. You will be based at our Sunbury Depot and will work alongside Field, Waterways and Asset Management teams dedicated to improving all aspects of the River Thames. Key responsibilities: Supporting 6 Field Team Leaders with administrative work Maintaining records Booking hotels, trains and hire cars/vans Populating a field team duty roster Using our finance system to raise orders / invoices Purchasing and management of PPE (personal protective equipment) supplies Coordinating staff training The team 1 The Environment Agency has a responsibility to manage some of the busiest recreational waterways in the country. Our River Thames operations include 45 lock and weir complexes, and our responsibilities extend to the wider river corridor and tributaries. Our primary aim is to provide a great service to our customers and communities. We have a wide range of responsibilities including flood response, maintaining the watercourse and our assets. We are also the navigation authority. Experience/skills required 1 An approachable and helpful nature. A team player able to maintain positive working style and relationships internally and externally. Strong customer focus and communication skills particularly face to face, via email and over the phone Strong organizational skills - ability to multitask and prioritize workload under pressure to meet deadlines when required. Adept at using Microsoft Office, especially in Word and Excel Ability to work independently and as part of a team with the flexibility to handle a diverse range of responsibilities and situations. Attention to detail and ability to deliver accurate results. Contact and additional information 1 The successful candidate will be based at our Sunbury Depot with some flexible home working and may need to be able to travel to various sites as part of their routine work. Training will be given to achieve the requirements of the post if required including apprenticeship schemes. Other allowances include London Weighting. Annual Salary £25,042.00 OLW value currently £1,929.00 Total 26,971.00 Please contact [email protected] if you have any questions.

Job Details Ref-22544 Location Stratford Contract Type Full-Time Permanent Closing Date 10/11/2023 Role We have an opportunity for a Administrator to join our team in Stratford. The primary responsibility of this role is working as part of a close knit, long serving, team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents. Key Tasks / Activities / Responsibilities Providing customer service to residents and customer. Using company systems to process orders adequately in order to invoice clients. Updating systems with all resident interaction. Processing supervisory or trade reports to determine action required to resolve repairs. Resolution of minor complaints at call level Maintain logs and monitor variation request. Maintain and action emails from contract mailboxes. Answering payment queries of both subcontract and client. Scanning and copying of files as required for contract delivery. Arranging appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents. Rescheduling appointments using planning tools. Logging current jobs onto our job management system/database. Working with Supervisors and trades people to organise and schedule work. Updating and changing information as the job changes. Ordering equipment needed for the job. The key person communicating between the resident and maintenance worker. Keeping all activity logged and up-to-date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company’s policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your line manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. Key Knowledge IT Literate Customer Service Maintenance sector terminology KPIs Key Skills Excellent Telephone Manner Customer Service focused. Excellent Communication skills Ability to identify problems. Ability to identify customers’ needs. Willing to go the extra mile to deal with a difficult situation. Ability to prioritise issues. Ability to meet tight deadlines. Ability to work under pressure. Attention to detail. Team player Key Experience Previous experience in a similar role Other Key Information Based in Stratford, London 35 hours per week, 8am – 4pm Training provided. Career prospects. Benefits 22 days annual leave which increases with length of service Pension Perkbox rewards Long service rewards Volunteering days About Us Axis has experienced continual growth since it’s establishment in 1986, we’re not aiming to be the biggest service provider, however we do intend to be the best. We work with some of the UK’s largest building owners, landlords, facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors. We are a value led business, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and embrace diversity above all.