Overview of salaries statistics of the profession "Sales Broker in UK"

The Role: The EU Service Desk provides support service to customers and forms part of ION's global support team. The desk is responsible for providing both on-site and remote support to users and trading support personnel, maintaining a strong relationship with clients as well as developing a deep understanding of client systems and business practices. Key Responsibilities Receives all client raised incidents and enters on the internal call logging system Analyses each call, using business acumen to identify the nature of the incident and action appropriately Deals with calls immediately, either independently or by passing to the appropriate team to ensure optimum resolution Works to improve knowledge and skills to increase 1st line resolution within the service desk Attends client site to assist with issue resolution and increase business knowledge where requested Develops strong working relationships with other departments to assist with the delivery of our service to clients Adheres to "best practice" and department procedures for client communications, incident progression and investigation Participates in the team shift patterns and assists with weekend work and out of hours escalation when required Required Skills, Qualifications and Experience Hold an IT, numerate or business related Degree or equivalent experience Minimum 0-2 years of experience Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure Ability to read and understand code in one or more of the following: C++, TCL, UNIX Scripting Service desk analysts need to be dynamic, resilient, objective, delivering rapid and accurate solutions to the incidents raised by customers Excellent written and verbal communication skills A confident and professional manner Able to manage own time and a changing workload Co-operative approach to working with team members and other departments Able to view situations from a customer perspective and act accordingly A strong desire to develop a deep understanding of financial markets and business flows and Fidessa's functionality Working knowledge of networks and network infrastructure is desirable About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Exciting opportunity for a VP / Director Carbon and Power Trader with a leading European Corporate & Investment Bank. London.Key Requirements (Work Experience/Formal Education)Experience in Carbon and Power trading is essential, in addition to previous experience.Strong understanding of the Emissions trading schemes in the EU and UK (EU ETS and UK ETS). Experience in the primary markets auctions is a plus.Solid comprehension of the Carbon Voluntary market. Ability to conduct light due diligence on various carbon projects in order to assess their suitability and liaise with the Sustainability team to select projects.Sharp technical expertise in Energy derivatives contracts.The successful candidate will have a solid understanding of the various Energy supply and demand fundamentals in Europe.Robust understanding of the key end-consumers and suppliers in Europe and the UK.Ability to carry out execution of multiple Energy contracts in a tight frame in the most efficient, compliant and cost-effective way.Excellent numerical and analytical skills.Solid problem-solving abilities.Strong commercial mindset and high communication skills.High entrepreneurial attitude required to develop a business.Excellent P&L track record.The successful candidate is likely to be educated to degree level in Mathematics, Physics, Engineering, Econometrics, or similar highly quantitative discipline.Exciting opportunity for a VP / Director Carbon and Power Trader with a leading European Corporate & Investment Bank. London.The Commodities trading desk is looking for a highly motivated individual with a strong level of intellectual curiosity to join their team in London as a senior trader covering Carbon and Power.Your goal will be to further expand our business in the Carbon Compliance markets and develop our franchise in the Carbon voluntary market. In the Power space, you will also contribute to add more regions and clients in Europe and the UK to our offering.Your daily tasks will be to structure, price, trade and manage positions on Carbon and Power contracts (Physical and financial) in order to exploit and develop the bank's core client franchise in a risk controlled, capital efficient and cost-effective manner.Key activities and key competenciesEffectively market make, manage risk and keep senior staff informed of current risk positions, be up to date with the rules and regulations of the Carbon and Power markets and exchanges.Work with the Head of Commodity trading to implement the most optimal trading strategies on carbon and power assets.Interact with OTC/listed brokers to make sure the best execution is always performed.Build and maintain strong relationship with Trading counterparties.Monitor current market levels and competitor pricing, mark the trading books and make available such market data across the Commodity platform, reconcile and ensure accuracy of Risk and Profit & Loss figures on a daily basis.Keep trading books within all required risk limits.Develop technical, market, product and technological expertise in a fashion consistent with the strategic aims of the business.Act as subject matter expect on Carbon and Power within the bank and promote the franchise with all internal stakeholders.Coordinate with Support units, specifically IT, in order to set up new instruments/tools in the various trading systems.Work with the operations team to enable them to handle the settlement and delivery of financial and physical carbon and power contracts.Actively promote the Carbon and Power franchise with Sales teams. Provide accurate and timely prices on their requests and provide regular trade ideas and market comments.Assist in the further automation and digitisation of the Carbon and Power business, coordinate projects, monitor performance against objectives.Typical instruments traded include spot, futures, forwards, swaps both cash settled and physically settled.