Overview of salaries statistics of the profession "Business Development Coordinator in UK"

Speculative application  Skills: Acne, Actinic Keratosis, Acute Myelogenous Leukemia (AML), AIDS, Allergic Rhinitis, Allergy, Alzheimer's, Anaesthetics, Antibiotics, Anti-infectives, Anxiety, arrhythmia, Asthma, Autoimmune diseases, Autoimmune Disorder, Bacterial Vaginosis, Breast Cancer, Cardiology, Cardiovascular, chemotherapy, Chronic Lymphocytic Leukaemia, Chronic Myeloid Leukemia, Chronic Obstructive Pulmonary Disease, Clinical Pathology, CLL, Congestive Heart Failure, COPD, Cosmetics, Cystic Fibrosis, Dementia, Dentistry, Depression, Dermatology, Diabetes, Diagnostics, Dietetics, Endocrine, Endocrinology, Epilepsy, Family Medicine, Fibromyalgia, Gastroenterology, gastrointestinal, Genetic Diseases, GI, Glioblastoma Multiforme (GBM), Gynaecologic, Gynaecology, Gynecology, Haematology, Haemophilia, Heart Disease, Hematology, Hemopure Anemia, Hepatitis, Hepatology, HIV, Hodgkin's disease, Hypertension, IBD, Immunogenicity, Immunopharmacology, Infections, Infectious Diseases, Influenza, Internal Medicine, Joint Replacement, Lymphoma, Mantle Cell Lymphoma, Melanoma, Menopause, Metabolic, Migraine, Multiple Sclerosis, Musculoskeletal, Myelodysplastic Syndrome, Neonatology, Nephrology, Neurodegenerative disorders, Neurology, Neuroscience, NEUROSURGERY, non small cell lung cancer, Non-Hodgkin Lymphoma, nutraceuticals, Nutrition, OA, Obstetrics, Oncology, Ophthalmology, Oral Health, Orphan Diseases, Orphan drug, Orthobiologic Bone graft, Orthopedic Surgery, Orthopedics, Osteoarthritis, Otitis Externa, Otolaryngology, Ovarian Cancer, Paediatric, Pain, Painful Diabetic Neuropathy, Parkinson’s Disease, Physiology, Podiatry, Post-Menopausal Osteoporosis, Primary Immune Deficiency, Primary Sjogren’s Syndrome, Prostate cancer, Prostatic hyperplasia, Psychiatry, Psychology, Pulmonary, Pulmonology, RA, Rare Disease, Respiratory, retinopathy, Rheumatoid Arthritis, Rheumatology, Rhinitis, Rosacea, Schizophrenia, Seasonal Allergic Rhinitis, Severe Hemophilia, Skin Melanoma, Sleep Disorder, Sleep Medicine, Small Lymphocytic Lymphoma, Small Molecule, Smoking Cessation, Solid Tumors, surgery, Systemic Lupus Erythematosus, Systemic Sclerosis, Tissue Ablation, Transplant, Trauma, Traumatology, Type 2 Diabetes Mellitus, Urology, Vaccine, Vaccines, Vascular Diseases, Weight Loss, Women’s Health, Administrative Assistant, Agile Project Manager, Artwork Coordinator, Associate Director Clinical Operations, Associate Project Manager, Auditor, Biomedical Engineer, Biometrics Manager, Biosample Operations Manager, Biostatistician, Biostatistics Associate Director, Brand Team Lead, Business Administration Associate, Business Administration Manager, Business Analyst, Business Development Associate, Business Development Director, Business Development Manager, CEO, Change Manager, Chemical Project Manager, Chemist, Chemistry, Manufacturing & Control Lead (CMC), Chief Financial Officer, Chief Operating Officer, Chief Technical Officer, Clinical Data Associate, Clinical Data Manager, Clinical Data Specialist, Clinical Development Manager, Clinical Engineer, Clinical Lead, Clinical Operations Director, Clinical Operations Manager, Clinical Pharmacologist, Clinical Programmer, Clinical Project Manager, Clinical Research Associate, Clinical Research Director, Clinical Research Manager, Clinical Research Physician, Clinical Research Specialist, Clinical Study Coordinator, Clinical Study Manager, Clinical Supply Coordinator, Clinical Supply Manager, Clinical Trial Assistant, Clinical Trial Educator, Clinical Trial Manager, Clinical Trial Specialist, CMC Manager, Commercial Manager, Communication Manager, Compliance Associate, Compliance Manager, Computer System Validation Specialist, Contract Associate, Contracts Manager, Country Manager, Customer Service Associate, Data Analyst, Data Analytics Assistant, Data Engineer, Data Management Associate Director, Data Management, Manager, Database Programmer_Designer, Demand Planner, Demand Manager, Developer, Diagnostic Specialist, Director of Contracts & Licensing, Dispensary Assistant, Document Specialist, Drug Safety Associate, Drug Safety Director, Drug Safety Manager, Early Access Project Manager, EHS associate, Electronic Data Capture Manager, Electrophysiologist, Employer Engagement Manager, Engineer (out of industry), Epidemiologist, Exploratory Project Manager, Feasibility Manager, Freelance, FSP Clinical Manager, Global Clinical Data Manager, Graduate, Head of Clinical Data Management, Head of Clinical Operations, Head of Risk Management, Health Economist, Health Information Associate, Healthcare Compliance Manager, HR Associate, HR Manager, Imaging Operations Lead, Inhouse Clinical Research Associate, Intern, Investigator, IT Project Manager, Junior Clinical Data Manager, Junior Clinical Research Associate, Junior Pharmacovigilance officer, Junior SAS Programmer, KOL, Laboratory Assistant, Laboratory Manager, Legal Advisor, Licensing Coordinator, Logistics Associate, Logistics Manager, Logistics Supervisor, Manufacturing Manager, Manuscript Editor, Market Access Manager, Market Access Specialist, Market Insights Specialist, Market Research Associate, Marketing Associate, Material Coordinator, Medical Advisor, Medical Assistant, Medical Devices Project Manager, Medical Director, Medical Information Assistant, Medical Information Associate, Medical Information Manager, Medical Manager, Medical Monitor, medical publisher, Medical Representative, Medical Research Associate, Medical Reviewer, Medical Science Liaison, Medical Technologist, Medical Writer, Medico-economic affairs, Meeting Coordinator, MHRA Pharmacovigilance Inspector, Microbiologist, Occupational Therapist, Office Manager, Ophthalmologist, Packaging Associate, Packaging Coordinator, Patient Recruitment Coordinator, Payroll Specialist, Pharmaceutical Physician, Pharmacist, Pharmacokineticist, Pharmacology Director, Pharmacovigilance Manager, Pharmacovigilance Officer, Physiotherapist, Planning analyst, Policy Officer, Post Doctoral Researcher, Preclinical Project Manager, Principal Biostatistician, Principal Scientist, Privacy Officer, Product manager, Production Manager, Production Specialist, Program Development Manager, Programmer Analyst, Programming Associate Director, Project Assistant, Project Manager (other industry), Proposal Developer, Psychiatrist, Psychologist, Publications Manager, QPPV, Qualified Person, Quality Assurance Assistant, Quality Assurance Complaint Specialist, Quality Assurance Director, Quality Assurance Manager, Quality Assurance Specialist, Quality Control Associate, Quality Control Manager, Quality Control Specialist, Quality Engineer, Quality Manager, Quality Specialist, R&D Manager, R&D Project Manager, Record Specialist, Recruitment & Screening Co-ordinator, Registration Specialist, Regulatory Affairs Administrator, Regulatory Affairs Associate, Regulatory Affairs Director, Regulatory Affairs Manager, Regulatory Affairs VP, Regulatory Documentation Scientist, Regulatory Information Specialist, Regulatory labelling specialist, Regulatory Program Manager, Regulatory Site Activation Manager, Remote Site Monitor, Senior, Research Coordinator, Research Funding Manager, Research Team Manager, Resources Manager, Respiratory Physiotherapist, Sales Manager, Sales Rep, Sample Manager, SAS Programmer, Scientific Advisor, Scientific Affairs Associate, Scientist, Senior Associate Supply Chain (GMP), Senior Biostatistician, Senior Clinical Lead, Senior Clinical Research Associate, Senior Clinical Supply Chain Associate, Senior Clinical Team Manager, Senior Clinical Trial Manager, Senior Epidemiologist, Senior Medical Affairs Officer, Senior Nutrition Scientist, Senior Regulatory Affairs Manager, Senior Scientist, Site Engagement Manager, Site Visit Report Reviewer, SOFTWARE DEVELOPER, Software Engineer, Start Up Director, Start-up Manager, Start-Up Specialist, Strategy Lead, Study Authorisation Associate, Study Delivery Operational Specialist, Submissions Manager, Supply Chain Coordinator, Supply Chain Manager, Supply Chain Planner, Surgical Technician, Systems Administrator, Technical Project Leader, Technical Services Specialist, Training Associate, Training Manager, Translator, Validation Engineer, Vendor Manager, Veterinary Nurse, Warehouse Associate, Warehousing & Distribution Leader, BSc, CQA, GMC, MBA, MBChB, MD, MPhil, MRCPsych, MSc, No CRA Certificate, PGDip, Ph.D Statistics, Pharm D, PhD, PRINCE2, Registered Nurse, SAP, Six Sigma, SolTRAQs, Veterinary, 3PL, ADaM, Administration, Adverse Event management, Advocacy plans, Agile, AKTA, Analytical SEC, Animal Health, APICS, Applicant Tracking System Management, APS, ARISg, auditing, Batch release, Batch Review, BHV, Bioequivalence, Bioinformatics, Biologic, Biomarkers, biometrics, Biosamples, Biosimilars, Biostatistics, Biotech, Black Belt, Business Development, C++, Candidate Attraction, CAPA, CDISC, Cell Biology, Cell stem-based therapy, CER, Chemstations, Client communication, Clinical, Clinical Affairs, Clinical Data Management, Clinical Programming, Clinical Research Organisation, Clinical Trial Applications, clinical trials, close out visits, CMC, CMO, Commercialisation, Compassionate Use, Competent Authorities, Computer Systems Validation, Contract, CPIM, CRF Design, CRO, CSR, Data Analysis, data entry, Data Science, Data Warehouse, database design, Datalabs, DHPC, Distribution, Distribution Planning, DMC, Document Management, Downstream, Drug destruction, Drug Development, Drug Safety, DSUR, E2E, Early Access, Early Phase, EC Submissions, ECG, eCRF, EDC, electronic data capture, ELISA, Epidemiology, ePRO, ERP, eTMF, e-TMF, EU Legislation, Eudravigilance, European Federation of Pharmaceutical Industries, Export Management, FDA Audits, Feasibility, Finance, Forecast, FPLC, GCP, GDP, Gene Therapy, Global, Global Regulatory Affairs, GLP, GMP, Government Affairs, GS1 standards, Health Economics, Healthcare, Healthcare Compliance, Healthy Volunteers, Home-based, HPLC, IATA, ICF, ICH-GCP, Imaging, Immunology, IMP, IMPACT, IMPD, Import Management, IND, InForm, Informatics, International, Interviewing, Inventory Management, Investigator Payments, in-vitro, in-vivo, IRB Submissions, IRT, ISO 13485, ISO 13485:2003, ISO 14971, ISO 9001, ISO13485, IVRS, Java, Lab, Labelling, Laboratory, LEAN, Line Management, Logistics, MA-CC, Manufacturing, MAPP, Market Access, Market Insights, Market Intelligence, Market Research, Marketing, Marketing authorizations, Materiovigilance, MedDRA, Medical Affairs, Medical Communication, Medical Devices, Medical Information, Medical Writing, Medidata Rave, Monitoring, Monitoring Visit, MS Office, MS Project, My Trials, NMR, Office-based, Oracle, Outcomes Research, Outsourcing, Packaging, Paediatrics, Patient Outcomes, Permanent, PET scans, Pharma, Pharmaceutical, Pharmacodynamics, Pharmacoeconomics, Pharmacoepidemiology, Pharmacokinetic, Pharmacokinetics, Pharmacology, Pharmacovigilance, Pharmacy, Phase I, pipetting, PMP, Policy, Post Marketing, Postdoctoral research, Post-marketing, Preclinical, Pricing & Reimbursement, Pricing and Reimbursement, PROC, Process Excellence, Procurement, Product Management, Project Leadership, Project Management, PromoMats, Protein Characterisation, protocol development, Protocol writing, PSURs, Public Affairs, publishing, Purchasing, QP, Qualification Visit, Quality Assurance, Quality Control, Quality Management, Quality Management System, Radiology, Randomisation, Randomization, Rave, Reactovigilance, Real World Evidence, Recruitment, Regional Monitoring, Regulatory, Regulatory Operations, Regulatory submissions, Regulatory Systems Management, remote monitoring, RFI, Risk Management, risk-based monitoring, RMA, RMP, SAE, SAE reporting, Sales Inventory, Sample size estimation, Samples, SAS, Scrum, SDS-PAGE, SDTM, Serialisation, Shipments, shipping, Simoa, Site contracts, Site Engagement, site payments, SOX, SPC- CCDS, Spectroscopy, S-Plus, SPSS, SQL, Start-up activities, statistical analysis, Statistics, Study Management, Study Medication Labelling, Sunshine Act, Supplier Qualification, Supply Chain Distribution, Supply Chain Management, Supply Chain Planning, Supply Planning, SUSAR, SUSARs, TMF, Toxicogenomics, Toxicology, Trackwise, Training, Transport Management, Unicorn Purification System, UPLC, Upstream, UV-Vis Spectroscopy, validation, Veeva, Vendor Management, Venipuncture, VISIO, Western Blot, ZINC, Bratislava, Slovakia, Afrikaans, Argentinian, Armenian, Belgian, Bosnian, Bulgarian, Cambodia, Cantonese, Catalonian, Chinese, Croatian, Czech, Danish, Dutch, English, Flemish, French, Greek, Gujarati, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malayalam, Mandarin, Montenegrin, Norwegian, Persian, Punjabi, Romanian, Russian, Serbian, Slovak, Slovene, Slovenian, Spanish, Swedish, Thai, Turkish, UkrainianLocation: GloballyShare: 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As a Real Estate Knowledge Lawyer you will be responsible for:Keeping know-how legal documents up to date.Providing legal training and developing further training opportunities.Working on projects alongside the Business Development team.Collaborating on legal strategy planning.Spearheading new knowledge systems and technology.A successful Real Estate Knowledge Lawyer should have:Qualified as a solicitor in England and Wales.A keen interest for knowledge development and the ability to absorb information in relevant areas quickly and efficiently.Strong and up to date knowledge of real estate laws.A pragmatic approach with strong attention to detail and able to work in a fast-paced environment.

The AD of Commercial Operations will be responsible for 4 Heads of Service, managing voids and repairs, planned works, M&E and ground maintenance.Lead the internal maintenance service (DLO) to deliver a positive value for money and engaged customer experience.Take a strategic lead in the procurement and development of long term relationships with Sub-Contractors and Merchant suppliers.Ensure working practicies are effective and health and safety and safeguarding compliant.Manage risk associated to repair and capital investment works, ensuring the Director is informed regarding any areas of concern.Ensure the IMS and Contractors are compliant with H&S legislation, regulations and approved codes of practice.Update and review the IMS Business Plan with a commercial eye, translating this to annual financial and performance targets.Ensuring contractual and commercial arrangements across the IMS and its supply chain provide service infrastructure and logistics, enabling service delivery and value for money objectives to be met.Key contact for contractual matters.Management of procurement and tender activities within the Directorate, including pre-qualification management, tender submission and pricing/negotiations, with appropriate engagement of emh's procurement team as required.Ensuring that all commercial risks are identified and adequality managed.Responsible person for CDM compliance across all workstreamsResponsible for operational statutory compliance related to large scale investment programmes and repairs serviceResponsible for safeguarding across all workstreamsIt is desirable that the successful candidate holds the following experience and qualifications.A degree, management qualification or relevant professional qualification preferably in construction/Asset Management.It is key that you hold a proven track record of demonstrating commercial acumen, developing strategic business plans to deliver a commercially focused model, budget management and achieving value for money whilst retaining excellent customer satisfaction.Proven experience of devising and implementing strategy related to the delivery of capital investment, decarbonisation, grounds maintenance and revenue work streams with a blended direct delivery and contractor model.Substantial experience of working within property management service, delivering effective, efficient value for money services.Significant senior management experience.

Key responsibilities include:Oversee and coordinate commercial operations within the procurement and supply chain department.Implement strategies for operational excellence and efficiency.Work closely with other departments to ensure smooth running of operations.Manage and monitor supply chain activities.Prepare and present regular reports on operational performance.Identify and implement process improvements to enhance efficiency.Ensure adherence to industry standards and compliance regulations.Contribute to team and company-wide meetings and discussions.A successful Operations Coordinator should have:A strong understanding of the pharmaceutical industry would be advantageous.Excellent coordination and organisational skills.Strong problem-solving abilities and a proactive approach to work.The ability to work effectively as part of a team and independently.Strong communication skills, with the ability to present information clearly.A good understanding of supply chain operations and procurement processes.

Grade 11L- When applying for this role, please be aware of the policy on internal promotions and that this will be applied without exception. Location: Podium, Euston, London Salary : Base salary: £23,400 pa to c.£29,250 pa depending on skills and experience. In addition, we offer flexible benefits fund of 10% which is paid on top base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives, and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish, and providing personal and professional development opportunities. As a Personal Assistant to TEP Managing Director you will provide high-quality executive level administrative and secretarial support to The Euston Partnership (TEP) Managing Director in carrying out their duties effectively and to meet all obligations with both internal and external stakeholders of TEP. About the role: Assist in all areas of day-to-day duties through provision of ad hoc administrative support to ensure the team works effectively. Manage and co-ordinate the TEP MD’s and SLT’s diary of internal and external meetings, including all professional engagements and any other appointments, liaising with other external PAs as required to arrange meetings with the Board and Executive and other key stakeholders to ensure effective use of time. Prepare briefing packs, meeting papers and all other documentation, chasing up and co-ordinating responses as required by the TEP MD and SLT, to ensure meetings run smoothly. Format presentations for use in board and executive meetings to create clear and high impact presentations. Collate responses and required documentation for the TEP MD’s and SLT’s meetings. File all documentation effectively to ensure ease of access as required. Manage all travel and accommodation requirements effectively and within guidelines. Act as first point of contact for all enquiries for information from the TEP MD and SLT, redirecting and responding as appropriate, and ensuring that all other tasks are completed to a high standard as required. Manage projects as assigned through to completion. Actively promote and embed Equality, Diversity, and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies, and procedures on EDI. About You: Skills Organisational skills, with the ability to prioritise, allocate and organise appointments and meetings in a logical manner. Able to complete support and administrative tasks to agreed deadlines with attention to detail. Meeting management - prepare appropriate documentation for meetings. Ability to produce clear, understandable, and grammatically correct minutes and documents. Computer and IT skills especially email Communication skills to engage positively and represent the TEP MD and SLT with a wide range of internal and external stakeholders. Relationship building skills with the ability to meet and manage visitors to the TEP MD and SLT and influence across a wide variety of stakeholders Flexible problem solving and dealing with ad-hoc issues whilst also being able to work to specific procedures or protocols. Ability to take on projects from beginning to end, ensure effective management of the TEP MD and SLT and their office. Knowledge Knowledge of executive office and business management. Knowledge of board and senior meetings processes. Types of Experience Experience of working in a busy executive office, including managing workload and meeting deadlines. Experience of handling sensitive and confidential information. The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity, and Respect It is expected that you will actively promote and embed Equality, Diversity, and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies, and procedures on EDI. As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept. Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks. We ask for a variety of detail in your online application; however, we perform the first assessment of suitability for a role based solely on the information in your CV. Please attach an updated word version of your CV for each new application and include evidence directly related to the criteria in the job advert. Any applications received after the closing date will not be considered.

The post holder will provide a pivotal administrative and secretarial service to consultants and their clinical teams. They will work flexibly with the other team members within the Clinical Support Unit and provide a professional, efficient administrative service to patients. While the post holder will be formally identified as either a Medical Secretary or Patient Pathway Coordinator, in recognition of their specific function within each Clinical Support Unit, this job description has been designed to function as a generic description for both roles. This is in recognition of the combined nature of the role in certain departments, and of the expectation of full cross-cover within unit teams. Local policies and processes will more closely define the day to day requirements of each role. To be the point of contact for all patients issues relating to their pathway of care. To be responsible for the management of the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process. To work as part of a multidisciplinary team under the direction of the Clinical Service Unit (CSU) Patient Pathway Lead (PPL), supporting the business and operational management of the CSU. To ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales to which are to be adhered. Provide comprehensive secretarial/PA support to consultants and clinical teams within the CSU. To routinely attend performance review meetings and ensure that agreed actions and outcomes are requested, documented and monitored. The Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK, and is regarded as a leader in the field of orthopaedics both in the UK and world-wide. The RNOH provides a comprehensive range of neuro-musculoskeletal health care, ranging from acute spinal injury or complex bone tumour to orthopaedic medicine and specialist rehabilitation. This broad range of services is unique within the NHS. As a national centre of excellence, the RNOH treats patients from across the country, many of whom have been referred by other hospital consultants for second opinions or for treatment of complex or rare conditions. Patients benefit from a team of highly specialised consultants, many of whom are nationally and internationally recognised for their expertise and experience. Consultants are supported in their work by nurses, therapists and other specialist clinical staff who are trained experts in their particular fields of orthopaedic care. General Administration Use Trust IT systems to ensure relevant and appropriate patient information is entered and captured. Investigate any patient DNAs and deferrals, communicating information to the clinical team as appropriate, updating PAS and waitlists accordingly. Monitor and manage clinic and theatre lists for review by consultants, delegating appropriate actions to other team members, and issues that cannot be resolvedto the PPL. Collate all appropriate information in a timely manner for MDT meetings, and attend as appropriate. Facilitate and arrange meetings and room bookings, related to the management of the patient pathway. Handle post according to standard operating procedures. Undertake general typing duties e.g. references, patient information leaflets, rotas and staff appraisals. To participate in the transcription (and/or topping and tailing) of clinical correspondence, approaching clinical staff to authorise, and sending out ofauthorised letters. Provision of PA support to consultants and their teams as directed. Maintain clinician’s commitments diary and provide support for any other duties undertaken by the clinician. Provide leadership and direction to junior members within the team. Draft agendas and take and transcribe minutes of meetings as required in a timely manner. Assist PPL with local induction and provide mentoring of new staff. Assist and participate with the recruitment of staff as required. Responsible for coordinating and typing specialist and/or confidential reports e.g. DVLA, Registration of blind patients, inquests, police reports. Co-ordinate and process clinical staff leave requests (and other absences), ensuring relevant activity is cancelled. Ensure that Department supplies are ordered cost effectively and stocks are maintained including maintenance of office equipment in line with Trust policy. Actively participate within allocated teams to ensure duties and responsibilities are equally shared including covering staff absences. Monitor own workload to ensure that CSU Key Performance Indicators (KPIs) relevant to your role are being met, or escalated to your manager if performanceis below required level. Support any service development projects in the implementation of pilot programmes or new systems for e.g. inpatient admissions, partial booking, pre-assessmentappointments, C&B as required. Attend meetings for service development initiatives as and when requested. To be able to contribute to continuous service improvement initiatives by the use of good analytical skills to identify areas for improvement and problem-solving. Outpatient Pathway Ensure that referral management is dealt with in accordance with Patient Access Policy (PAP) and SOPs. Undertake the scheduling of New and follow-up appointments to ensure compliance with national and local standards for performance and quality. Ensure that any diagnostics and investigations that are required as part of the patient pathway are requested according to SOP and that the results are available forconsultations. This will include those that are carried out at other Trusts. Co-ordinate appointments and procedures at other hospitals and organisations, where the pathway requires input from these. Action all C&B activities and worklists as identified in SOPs. Escalate to PPL where standards cannot be met or where there is a gap in SOP. Monitor the Trust’s medical transcription system and ensure that letters are processed in accordance with SOP. Liaise with multi-disciplinary staff both within and outside the Trust to ensure any additional appropriate information relating to the patient is available for outpatient appointments and consultations. Under guidance and advice, arrange special investigations for patients. Deal with clinic issues on the day that have been escalated. Supervise clinic activity to ensure all investigations, relevant bookings and appointments have been carried out. Pathway tracking To understand 18 weeks referral to treatment (RTT) rules and use them to manage all elective patient journeys. To participate in the validation of the RTT Patient Tracking List. Investigate and take appropriate actions where pathways are incomplete to ensure that patientsare receiving timely treatment and Trust information is robust. To be responsible for identifying and escalating any issues to the PPL which could compromise delivery of the 18 week RTT pathway, e.g. lack of capacity either inoutpatients or for surgery. Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed. Manage consultant to consultant referrals/transfers of care to avoid delays. Manage and monitor outpatient and theatre scheduling (where appropriate), making best use of capacity, giving early warnings of where demand exceedscapacity (or vice versa). Ensure trust systems are updated with patient pathway status information and that data quality is maintained. Proactively manage pathway to avoid breach targets and take steps to resolve any issues e.g. 28 day cancelled operations. Escalate to PPL where this cannot beachieved. To validate and analyse data and produce ad hoc reports as directed by the Service Manager. To assist the Service Managers with the collection and analysis of relevant metric or performance data. Communications/Customer Service Demonstrate high levels of customer care and be an ambassador for customer care within the trust. Act as the communication hub for the clinical team, other PPCs, primary care, patients and their relatives as well as internal and external organisations. To be responsible for dealing with and recording all concerns/complaints coming into the department, both on the telephone and in writing, escalating as appropriate. Liaise with Patient Experience Team, Patient Feedback systems and groups and any other patient forums to improve care for patients. To be responsible for timely written and verbal communications with patients, clinicians, nursing staff and management. Deal with patient pathway queries from other organisations. Attend clinics where appropriate to co-ordinate the patient pathway. Facilitate the timely production and dissemination of discharge summaries to achieve quality measures. To attend meetings/workshops offsite as required. Act as liaison between consultant, GP, patients and their relatives and other relevant agencies. Inpatient Pathway (speciality-specific) Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to the speciality Ensure details of patients to be admitted are entered onto PAS Ensure that appropriate tests and investigations are arranged and completed, with the results available before surgery Undertake the scheduling of admitted procedures to ensure compliance with national and local standards for performance and quality Liaise with theatres to ensure that specialist equipment is available where needed and theatre slots are utilised appropriately. Ensure ward, surgery areas and clinical teams are aware of patients who have been booked in for surgery and any special requirements for the admission Inform and liaise with the Clinical Site Management team and clinical team that ITU/HDU beds have been booked for elective patients where needed Proactively produce reports to inform clinical teams of pathway management Prepare and communicate final theatre lists to all clinical areas and leads and any subsequent changes to lists

JOB TITLE: PROJECT COORDINATOR DEPARTMENT: CANADA WATER LOCATION: Canada Water & York House London REPORTING TO: Development Director – Canada Water TYPE OF CONTRACT: 12 Months FTC PLACES, PEOPLE, PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative, and sustainable projects in the country – from our high-quality campuses across central London, to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place! In our recent engagement survey 93% of our employees stated they were proud to work for British Land! THE ROLE THE SUCCESSFUL CANDIDATE WILL BE RESPONSIBLE IN PROVIDING DAY-TO-DAY SECRETARIAL AND ADMINISTRATIVE SUPPORT TO THE DEVELOPMENT DIRECTOR AND THEIR DIRECT REPORTS. THE ROLE ALSO INCLUDES A DIVERSE RANGE OF PROJECT-BASED WORK, PROVIDING COORDINATION, FORWARD PLANNING, AND SUPPORT ACROSS ALL ASPECTS OF CANADA WATER MASTERPLAN. THIS ROLE REQUIRES A SELF-SUFFICIENT, RELIABLE, AND FLEXIBLE CANDIDATE WHO CAN WORK WELL UNDER PRESSURE, IS AN EXCELLENT COMMUNICATOR, EXTREMELY WELL ORGANISED WITH AN ABILITY TO PAY CLOSE ATTENTION TO DETAIL, AND A WILLINGNESS AND ABILITY TO TAKE RESPONSIBILITY AND OWNERSHIP OF ACTIONS TO HELP THE TEAM. THE ROLE IS A REWARDING AND BUSY ONE SO REQUIRES A PERSON THAT CAN OPERATE UNDER THEIR OWN STEAM, IS FUN, ENERGETIC, AND CONFIDENT WITH A REAL CAN-DO ATTITUDE IN AN EXCITING TEAM WITHIN BRITISH LAND, WORKING ON THE REGENERATION OF ONE OF BRITISH LAND’S NEW CAMPUSES. WHAT YOU’LL DO PRO-ACTIVE APPROACH TO DIARY MANAGEMENT: A KEY ASPECT OF THIS ROLE IS DIARY MANAGEMENT, TO CO-ORDINATE BUSY AND EVER-MOVING SCHEDULES. UNDERSTANDING BUSY PERIODS AND ACTIVELY HELPING TO PRIORITISE TIME AND DIARY COMMITMENTS E.G. THROUGH UNDERSTANDING AND SUGGESTING WHAT CAN BE DELEGATED TO WHOM, KEEPING TRACK OF EVENTS, AND KEEPING DAILY MEETINGS TO TIME. DIARIES ARE OFTEN BACK-TO-BACK, SO ANTICIPATION OF OVER RUNNING IS NECESSARY. PLANNING: THE CANDIDATE SHOULD THINK ABOUT AND ANTICIPATE PREPARATION FOR ANY UPCOMING MEETINGS WELL IN ADVANCE, UNDERSTANDING THE CYCLE OF WORK THROUGHOUT THE YEAR. FROM TIME TO TIME THEY WILL ALSO ASSIST WITH EVENT MANAGEMENT, FROM TEAM EVENTS TO STUDY TRIPS, WHICH CAN INCLUDE INTERNATIONAL TRAVEL. HIGHLY ORGANISED: MAINTAINING UP TO DATE FILING, UNDERSTANDING KEY DOCUMENTS PRODUCED THROUGHOUT THE YEAR, AND THROUGH PROACTIVE ASSEMBLY WITHOUT REQUEST OF ALL RELEVANT MEETING PAPERS. MEETINGS AND COMMUNICATIONS: ATTENDANCE AT MEETINGS AS REQUIRED, MINUTING, TAKING DOWN AND TRACKING OF KEY ACTIONS, KEEPING THE TEAMS' ACTIONS ON TRACK. TEAM SPIRIT AND RELATIONSHIP BUILDING: ENERGETIC TEAM PLAYER, HELPING TO PROVIDE HOLIDAY COVER ETC., CONTRIBUTING TOWARDS A POSITIVE ENVIRONMENT AND GREAT TEAM SPIRIT, DEVELOPING A GREAT RELATIONSHIP WITH THE TEAM, OTHER KEY CONTACTS THROUGHOUT THE BUSINESS AND KEY EXTERNAL STAKEHOLDERS. WE WORK WITH MANY EXTERNAL CONTRACTORS WITHIN THE BUILT ENVIRONMENT, CONSTRUCTION, PROJECT MANAGERS, ARCHITECTS ETC. THE CANDIDATE WILL BE THE TRUSTED GO-TO PERSON WITHIN THEIR TEAM AND THE GATEKEEPER FOR OUR EXTERNAL PROJECT PARTNERS. PRESENTATIONS: ASSISTANCE WITH PRESENTATIONS, REPORTS, AND AGENDAS. ADMIN: TRAVEL, MANAGEMENT OF PO’S/EXPENSES, UPDATING CONTACTS, HOLIDAY TRACKING AND GENERAL ADMINISTRATION. BE THE POINT OF CONTACT AND GATEKEEPER. BOOKING OF MEETING ROOMS BOTH AT YORK HOUSE AND CANADA WATER LIAISE WITH PROJECT HUB COORDINATOR TO ENSURE TEAM ARE SETUP WHEN ON-SITE. ARRANGE SIGNATORIES FOR INCOMING DOCUMENTS AND CONTRACTS, ENSURING THEY ARE UPLOADED ONTO SYSTEM AND PROCESSED IN A TIMELY MANNER. PROJECT COORDINATION: ASSIST THE DEVELOPMENT DIRECTOR WITH FORWARD PLANNING, THE PREPARATION OF QUARTERLY REPORTS FOR SOUTHWARK COUNCIL AND OTHER TEAM MEETINGS. TO COORDINATE AND SUPPORT TEAM WITH PROJECTS. TAKING ACTIONS WHEN REQUIRED. ENSURING GOOD COMMUNICATION ACROSS DEPARTMENTS TO ENABLE THE DEVELOPMENT TEAM TO PRIORITISE PROJECTS. ABOUT YOU Experience of working in a similar secretarial/admin role. Must be able to self-manage and prioritise own workload to meet tight deadlines. Flexibility - must be able to deal with different levels of workload. Must possess good numeracy skills. Will have good written and oral communication skills. Must have excellent attention to detail and accuracy. A good team player. Will be able to take ownership & anticipate/forward plan line managers’ time. MUST HAVE AWARENESS OF AND ABILITY TO MAINTAIN CONFIDENTIALITY. Must have advanced knowledge of Outlook and PowerPoint. Must want to get more involved and learn more about the Company. Experience with CRM systems is beneficial. Available to work in the office and on-site for the majority of each week OUR SHARED VALUES our values are what we stand for at British Land, they’re not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website. BRING YOUR WHOLE SELF LISTEN & UNDERSTAND SMARTER TOGETHER BUILD FOR THE FUTURE DELIVER AT PACE A REWARDING PLACE TO BE Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here. OUR RECRUITMENT PROCESS IF YOU ENJOY BRINGING YOUR WHOLE SELF TO WORK, SHARE OUR VALUES AND ARE EXCITED ABOUT OUR PURPOSE WE’D LOVE TO HEAR FROM YOU! WE ARE COMMITTED TO PROVIDING AN ACCESSIBLE AND INCLUSIVE PROCESS LEARN MORE ABOUT OUR SELECTION PROCESS HERE. #LI-REMOTE, #LI-HYBRID, #LI-ONSITE Please note that we endeavour to get back to all applicants within 28 days. If you haven’t heard from us within this period, please assume that you have been unsuccessful on this occasion.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation? We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This will be a challenging and rewarding role where you will provide a full range of high level support within our London Audit Group (LAG) to a mix of Partners and Directors within the Natural Resource Energy and Shipping (NRES), including the Head of Audit Quality and Risk. The role is anticipated to start in January 2024 for approximately 8 months. Service levels underpin the firm’s commitment to the delivery of exceptional audited entity service. You will provide high level administrative, business and personal assistance within the department and become an integral member of the Business Support team. You will act as a role model, respecting confidentiality at all times. You will be responsible for the following: Diary Management Seeks to understand priorities, so is in a position to reschedule meetings when the need arises with minimal guidance. Assists partner in managing diary commitments to ensure that internal as well as external reputation is considered when rearranging or cancelling appointments. Keeps partner appraised of changes. Agrees with partner when to consult and when to resolve matters independently. Actively assists partner to prepare for forthcoming meetings. Collates any documents required and has them ready for imminent meetings. Email Management Monitors partner’s email account in their absence and provides agreed assistance at other times. Events / Meetings Has event experience or knowledge of organising large meetings. Will be required to attend meetings and take minutes, follow up on actions, prepare packs in advance and help to produce PowerPoint slides. To organise several different sector meetings throughout the year, making sure all invites are up to date, meeting rooms are booked, and catering is ordered if necessary making sure all dietary requirements have been catered for. Finance Actively manages the process of getting bills produced on time and liaises with the Business Support Hub. Produces and understands WIP and provision reports. Maintains provisions and project codes as instructed. Offers assistance and reminders on billing deadlines. CMS and Pipeline Manages partner's CMS contacts: follows up with partner to collect new information after meetings, uses the internet and other external sources to obtain information. Reviews CMS audited entity and contact information on a regular basis. Ensures that audited entity and contact business interests are flagged so that they receive relevant material. Manages the sales and pipeline for each partner, checks their diaries and encourages them to pass on information. Is a confident user of the CMS reporting system. Documentation Produces a consistently high standard of work, at speed and under pressure, delegating to the Business Support Hub as appropriate. Ensures that all documentation is brand and CVI compliant. Seeks input from others to quality control key documents. Able to generate draft responses to routine correspondence. LAG Business Support Be an active member of the LAG Business Support team, contribute and share ideas at LAG Business Support Meetings and attend BS Ops Meetings on a quarterly basis. Role model / mentor for junior members of staff. Supports LAG Workable Pledge and commits to two office days per week. Other NRES Specific duties: Manage the NRES retain box Advance diary management Lead on NRES marketing events Organising the Audit Transition Support Team meetings Managing the Responsible Individual list Arrange the client acceptance panels meeting and sometimes attend to take minutes Help manage the finance provisions for the sector Assist the social committee with organising socials, mainly sending out communications of the event and diary invites Aliasing the recruitment team to arrange NRES interviews for Assistant managers and above To have weekly meetings with the partners you will be supporting, to go through diaries and any outstanding tasks. Other duties may include: Arrange and co-ordinate internal/external meetings and events. Liaising with delegates, booking boardrooms and arranging refreshments/equipment as necessary Organise extensive business travel, visas, hotel accommodation, preparation of itineraries, cars etc Significant liaison with audited entities for meetings, presentations and reports Confidence to liaise with high level Partners Acting as gatekeeper for Partners Responsible to act on the Partners behalf on a range of issues and projects. To maintain confidentiality at all times Completion of expense reports in a timely manner Dealing with personal administration as and when required To provide an exceptional audited entity experience and support audited entity initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points Provide secretarial cover within the group as well as providing cover to the group as a whole and assisting other secretaries when necessary You’ll be someone with: Extensive experience of diary management Advanced level in Word, Excel, PowerPoint and Outlook Previous experience working at PA / Secretary level Exceptional spelling, punctuation and grammar GCSE English and Maths (or equivalent) Typing speed minimum 50 – 60wpm Fast accurate typing skills Excellent communication skills To either have previous experience in, or ability to learn Outlook, Concur, Workday, CMS, InTapp. Ability to manage / prioritise tasks Be a proactive member of the team with a can do attitude You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1

Job Purpose: To be responsible for the day to day provision of comprehensive administrative support to the directorate/clinical services and associated health professionals; the post holder will actively participate and contribute to the development of the service; Supervision of all administrative/secretarial staff within defined parameters. Responsible for ensuring the delivery of high quality, patient centred administration services. To work using own initiative, without direct supervision, with support/advice available from line manager if required To deal with complaints/queries to the service with tact and sensitivity and be first point of contact Ensure effective communication mechanisms and procedures are in place to meet the needs of services and their patients Deputise for Area Administrative Team Leader as appropriate Duties and Responsibilities: To supervise the admin/secretarial staff on a day to day basis in accordance with Trust policies. To prioritise the admin/secretarial workload and delegate work appropriately ensuring that time scales are met. To ensure that each services/venue is appropriately staffed on a day-to day basis. Roistering of staff to ensure adequate skill mix To liaise with multi agencies teams and stakeholders regarding administration issues. Assist the Area Admin Team Leaders in implementing Trust policy as relating to attendance, including sickness, absence, annual leave and study leave. To undertake return to work interviews and refer to Occupation health as required Assist the Area Admin Team Leaders in implementing Trust policy as relating to capability and discipline , including participation in staff development plans , informal conduct agreements Assist the Area Admin Team Leaders with recruitment and selection, including reviewing of applications and interviews To undertake personal development reviews and support staff where training issues have been identified, Ensure staff compliance with all statutory and mandatory training To be responsible for signing the time sheets for temporary/agency /bank staff To act as communication link between Area Admin Team Leader and staff and to make management aware of any on-going service issues and identify any potential problems To support the Area Admin team leader with any administration projects, including the development, implementation and reviewing of new systems; capacity and demand planning To hold monthly meetings with staff groups to cascade team brief information and to ensure that all new policy and procedural information is understood and implemented throughout the departments. .To undertake staff 1:1s. To deputise for Admin Team leader at meetings as appropriate Ability to deal with sensitive and distressing information; To be responsible for the collection of activity and waiting time figures on behalf of Trust To act as Super user for electronic patient booking systems. To ensure that appropriate levels of identified stock and lower level clinical equipment are requisitioned on the Purchase Ordering system To ensure compliance with fire precaution/fire safety arrangements including weekly completion of checks required under Fire Register for premises; To carry out work place assessments to meet Health and Safety standards as required To ensure that security arrangements at Trust premises are adhered to. To ensure that staff report any faults, or building defects to the Facilities management Helpdesk To ensure that the asset register for facilities management is updated and maintained Responsible for ensuring the timely submission of requisitions and year end statistics. Act as authorised signature for petty cash, postage stamps ensuring all standard financial instructions are adhered to. To ensure that inductions are carried out for all new members of staff and service users who may work within the post holders services i.e. that includes fire procedures, facilities of the building and general rules and procedures within that location have been completed. To adhere to Bridgewater policies and propose changes to working practices for own area; As a last resort, due to shortfall/absence in administrative support, to give administrative assistance at site locations as required to ensure business continuity To undertake delegated duties commensurate with the banding;

Job Title: HR/Training Administrator Pay Bracket: £21k - £25k Benefits: Generous holidays, birthday off, enhanced mat/pat (for dependents also) wellbeing day off once a month, regular socials + many more. Location: Manchester City Centre An opportunity has come up for a HR/Training Administrator to join a reputable organiastion in Manchester. This role will involve supporting the HR and the training function with the day to day running and also adhoc duties across the business. Roles and responsibilities include: Providing comprehensive administration support for the whole L&D team, working closely with the coordinator and business development manager Arranging and organising attendance lists for training across the business using HR systems Managing the L&D company inbox, replying to emails and answering queries Ensuring all information/paperwork coming through is accurate, up to date and complete Track and monitor training courses through training matrix using Microsoft office Excel Manage Health & Safety and compliance for the business Help to contribute to the smooth day to day running of the office The perfect candidate: 1-2 years' experience in a fast paced Admin role Highly organised, high attention to detail and through accuracy in everything they do Patient, resilient and tenacious Professional approach Strong Excel / Microsoft office skills Please submit your CV for immediate consideration

This position will contribute to the implementation of the University’s business engagement and knowledge exchange strategy and supporting objectives. The role holder will be based within Business Engagement & Knowledge Exchange (BEKE), part of the Directorate of Research and Business Engagement. They will work with colleagues to provide operational and administrative support for consultancy projects and administrative support for SME Partnerships activities and initiatives. The postholder will coordinate the efficient and accurate set up, financial monitoring, and reporting of consultancy projects, which will involve working across multiple levels within the University (finance, contracts, research services) as well as closely with academics across all three faculties, and external organisations and businesses. They will also provide support for coordination and organisation of SME Partnership activities, initiatives, and events. This role would be ideal for someone with exceptional organisational skills and attention to detail and will provide the ideal environment to apply those attributes to the success of this team. You would ideally bring excellent customer service, and initiative to ensure project setups and events and activities run smoothly. You will need to be flexible and have experience using and managing IT systems (CRM, project management database, Dynamics360). As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit. Our University is positive about flexible working – you can find out more here Blended working arrangements may be considered Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Enquiries about the vacancy, shortlisting and interviews: Name: Nic Gowland Email: [email protected] General enquiries: Email: [email protected] Technical support: https://jobseekersupport.jobtrain.co.uk/support/home This vacancy will close for applications at midnight on the closing date. Please see the link below for the Further Particulars document which contains the person specification criteria.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation? We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role as Personal Assistant, which is expected to start around October 2023 for a period of 12 months, you will provide a full range of support to our Human Resources (HR) Leadership Team, providing administrative, business and personal assistance within the department and to become an integral member of the support team. In this busy role you will: Diary Management for HR Leadership Team Maintains diaries on a daily basis and will look ahead to check all required resources are booked and that there is visibility of relevant data on diary entries. Arranges and co-ordinates meetings, liaises with delegates, books meeting rooms and arranges refreshments and equipment as required. Ensures that sufficient time is allotted for travel when processing meeting requests. Always aware of team members’ whereabouts and able to advise in this regard as required. Email Management for HR Leadership Team Some email management may be required. Document production and management Assists with the production of documents and presentations. Consistently produces work of a high standard that rarely requires correction and has a reputation for delivering quality work. Understands the brand and CVI rules and checks that all documentation produced is compliant. Acts as a brand champion in relation to documents produced by others and challenges if not compliant. Filing Manages filing to the HR SharePoint efficiently by dealing with it as it arises. Administration duties Collating agenda items for the fortnightly HR team calls, issuing the agenda and reminder for the calls. Collating topics for and scheduling the HR Lunch & Learns. Recording the Lunch & Learns and posting the recording and slides to SharePoint. Ensuring records and documents are kept up to date, for example reviewing and keeping the HR email distribution list up to date, reviewing reports to keep the three firm email distribution lists updated (Principals & Directors, Principals group and Director group). Cover annual leave for the HR Senior PA to the Head of People. HR Inductions/Events/Team Events/Away Days Supporting inductions and events for example Early in Career inductions and HR Away Days. Projects Supporting the Senior HR Programme Manager with various HR projects on an ad-hoc basis, for example collating Listening Programme results. This will also involve Insite editing tasks. Supporting the Senior Manager responsible for HR with ad-hoc tasks for example analysis of exit interview survey results. Supporting HR areas: Wellbeing; CSR/Citizenship; Equality, Diversity and Inclusion. This will also involve Insite editing tasks. You'll be someone with: Technical Knowledge Previous experience of providing secretarial services Intermediate/Advanced Word, Excel, PowerPoint, Teams and Outlook Workday experience beneficial Typing speed minimum 50-60 wpm Strong command of spelling, punctuation and grammar Personal Qualities Adept at managing multiple tasks whilst keeping track of own workload using a ‘to do’ list or similar. Will deal with competing requests in a confident and mature manner, weighing up urgency and deadlines to decide on priorities. Advises managers when they can expect their work if unable to process promptly. When faced with a new challenge will demonstrate a ‘can-do’ attitude and use initiative to work out the best way to do it, referring to Insite and colleagues to identify efficient solutions. Shares ideas around efficiency and innovation. Has a flexible approach and is adaptable. Is a team player willing to make a contribution to the wider team. Advises colleagues when you have spare capacity to help and or when you are in need of support. Mutually supportive of others and willing to help in different departments as required. Whilst based at one of our North West offices, ad hoc travel to our Baker Street office will be beneficial. Is receptive to new ideas and remains focused during times of change and promotes change amongst team by own behaviour. Presents a professional appearance and attitude at all times. Discreet when handling confidential information. Is confident with communication. Recognises that different people require different approaches and adjusts style appropriately. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1

We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions. Key Performance Indicators for this role are as follows:Average client success score (e.g. NPS)Adoption and usage of solutionActive usersFirst contact resolution rateCustomer effort ratingROIRetention and renewalKey Duties and ResponsibilitiesBuild strong, long-term relationships with client stakeholders by staying in constant communication and resolving any issues in an effective and timely way.Establishing clear client retention goals, milestones and a plan to exceed expectations and satisfaction.Conduct agreed review calls (e.g. weekly, monthly, quarterly, annually) to ensure customers optimize products/services, ensure service issue resolution and that customer goals are met.Develop a risk plan for each customer, proactively identifying and evaluating risk against service delivery and taking action to avoid dissatisfaction and ultimately drive retention throughout the customer life cycle.Provide support during onboarding and training to improve adoption and usage.Reviewing client related data and metrics to ensure any issues arising from adoption, trends, features, tickets.Attending support calls to discuss issues with the service desk team and client pointing out metrics, trends and solutions.Review customer complaints and concerns and seek ways to improve the customer experience. In addition you should be obtaining user feedback.Promote the value of the product and new features through demonstration.Promote and demonstrate value through the customer experience.Analyse customer data to improve the customer experience.Identify and prioritize product/service updates that reflect customer requests, industry market and competitor trends and report to key stakeholders.Provide insight and relay the voice of the customer within internal teams including Product, Sales, Marketing, Operations and Technical Support.Serve as a product ambassador, educating client stakeholders on product capabilities and benefits.Frontends solutioning communication with customers designs the solution to have onboarding team implement it, here onboarding team can then be treated as Managed Services supporting Customer Success.Conduct technical challenge/solutioning sessions once the deal is landed to ensure business objectives are achieved.New Feature, Enhancement Requests from customers should be also be front ended and reported by CSMKey Skills and ExperienceProven work experience (3 years +) as a Customer Success Manager or similar role (e.g. Technical Account Manager, Client Relationship Manager).Experience in a Tech and/or SaaS business working closely with the products.Track record of improving customer satisfaction through a planned and structured approach.Track record of helping enterprise clients expand their usage.Experience working with brand image and promoting value through customer experience.Exceptional ability to communicate and foster positive business relationships.Technically savvy; especially relating to mobile applications, web applications and development, systems integration and product release and support requirements.Able to learn and pick up new technology quickly and be able to appreciate and explain its value to clients.Excellent personal organization and tracking skills to deliver high volume workload accurately and on time.Experience in managing a diverse group and training each according to company standards.Educated to degree level.Outstanding communication and presentation skills (written and verbal) to all levels of an organization across globe.Strong facilitation skills (requirements sessions, design meetings, progress and status update meetings).Key Performance Indicators for this role are as follows:Average client success score (e.g. NPS)Adoption and usage of solutionActive usersFirst contact resolution rateCustomer effort ratingROIRetention and renewal

Seniority Level: Associate#OwnershipAt Budweiser Brewing Group, dreaming big is what we do. Brewing the world’s most loved beers, building iconic brands like Budweiser, Stella Artois, Corona, and crafting meaningful moments are what inspire us.We’re a team of passionate owners who aren’t afraid to dream big because we know that together, we can achieve anything. To build a more sustainable, inclusive, and rewarding future. Turning any challenge into an opportunity. So, let’s take on the challenge together.Cheers to dreaming big!The role:This role is ideal for an experienced HR professional seeking growth in a fast-paced production setting. You'll collaborate with various departments and management levels at our brewery site, playing a crucial role in supporting the team and fostering our culture. Based in Magor, you'll have the chance to implement new ideas, enhance processes, and leave a lasting impact, working alongside our People team in London and other brewery locations.Duties & Responsibilities:Serve as the primary point of contact for People-related inquiries on-siteOversee the entire recruitment process, from job posting to onboardingManage the probationary period for new hiresConduct exit interviews with departing employeesIssue weekly site-wide communications, collaborating with stakeholders to include customized sections and featuresProvide support on Employee Relations (ER) cases, with experience in union environments preferredProcess monthly shift overtime by gathering data from the time & attendance systemCoordinate with payroll to ensure accurate payment for colleaguesCollaborate with the broader People & Communications team on ad-hoc projects and initiativesCultivate relationships with local organizations to promote Diversity & Inclusion and source new talentMaintain employee data in HR database systemsAssist in delivering monthly site updates as directed by the Leadership TeamCollaborate with the Magor People Business Partner to lead and support aspects of the brewery's 'People Pillar' auditing processWho we’re looking for:Demonstrable experience working within a People Coordinator/Advisor roleExperience managing Employee Relations (ER) cases preferably in an industrial environmentA passion for working with people and providing excellent support to staffA love for all things data, including reporting and ensuring all HR records are kept up to dateExperience handling confidential information and dataExcellent proficiency in ExcelBenefits & Perks:Benefits for you and your family to help your physical and mental health.Competitive parental leave and pension double contributions25 days holidays per yearEmployee benefits to help your physical and mental health and overall wellbeing (travel insurance, gym memberships, discounted services, dental etc.)A beer allowance to enjoy our brands.2 volunteer days a year to assist your local community.5 employee networks to champion diversity and inclusionGlobal BonusWPA Private Medical Care26 weeks paid leave for primary caregiver.What you can expect from us:In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentor you need to succeed. We’re a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded.We encourage you to think big and go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you.As the leading global brewer, we are committed to bringing people together for a better and more equal world. A more equal world starts when everyone can thrive. At Budweiser Brewing Group we value the diversity of cultures, perspectives, skills and experiences within our workforce, and we strongly encourage women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.If this sounds like the incredible opportunity you’ve been waiting for, apply today.#LI-BudweiserUK&I

As the Head of Digital Client service delivery you will be instrumental to introducing third party software with our existing client platform, Cozone, into the business. You will work across multiple service offerings to create a best in class digital journey for our clients, being an advocate for change, supporting KPIs and managing the strategic partnerships with the digital accounting suppliers. As part of the Data and process team you will report to the Head of Process improvement to create a digital strategy which connects to the group wide initiatives and aids other teams such as service lines, data and operations. Some key areas of focus are:Understand the digital suppliers and market leaders for the accountancy profession and leverage these insights to lead, develop and deliver our UK digital strategy and align the strategy with the overall global digital strategy.Understand business process to identify opportunities that can aid strategy.Understand the client services and personas, their common and separate needs to advise the UK product manager on their roadmap.Understand the reporting and KPIs relating to digital strategy and how to achieve them.Work with key stakeholders, such as product management, continuous improvement and IT to help to deliver the roadmap including new digitally enabled products and services and the digitisation of existing services as appropriate.Be an advocate for change to digital enablement both internally and externally.Collaborate with the Marketing Team to position Azets - internally and externally - as a market leader of digitally enabled client services.Work with the Service line heads and service line technology leads to strategically manage key 3rd party software relationships that underpin our digital client service. Identify synergies to the digital strategy and tilt where needed.Take ownership of the external service accounting software including the commercial business case, pricing and ROI which aid the digital strategy at regional and global, working with the product manager for client integration.Be a key player in digital change such as new products and services directly to market with an aim for rapid growth.Participate in 'build/buy/acquire' decisions to further enhance the Azets digital offering in a commercially astute manner.Key accountabilitiesThe challenge:Understand the different third party digital supplier relationships and how these can benefit our client service offering. Work with the Cozone product manager to identify improvements to the offering with these third party relationships and what will bring the biggest ROIDesired outcome:Increase usage in Cozone, create a digital journey from lead to upsell and cross sell with clients. Working with stakeholders to find the best fit.Engage the business to use these digital products and provide insightful feedback from their clients.Qualification or experience in successful development and market launch of digitally enabled services and productsExceptional organisational skills, with superior oral & written communicationFlexible attitude and willing to perform varying duties depending on the shifting needs of the company and its staff membersExperience with matrix organisationsConfidence in own capability, but open-minded enough to welcome and evaluate feedback from all levels of the organisationExperience of working within a relevant industry business would be a distinct advantage but is not essential.Extensive experience within a tech-enabled professional services business would be preferred but is not essential.Key Competencies for Success:Communication and Influencing SkillsAbility to act as a credible representative of the Company at all levels with the ability to communicate and deliver the digital strategyHigh level of emotional intelligence, with the ability to gather information accurately, influence effectively and negotiate to achieve the best possible resultsSelf-sufficient, able to quickly establish productive working arrangementsIncisive leader with professional stature and sound judgement; must have the credibility, intellectual and operational grip to gain immediate respect with the leadership team and shareholdersBe able to react well to high pressured, occasionally emotional situations. Passion for and commitment to successCollaborationStrong team orientation, finding it easy to establish rapport and build lasting relationshipsActive engagement with the broader business, at all levelsAbility to build trust and momentum with the team and colleagues, displaying a shared sense of purposeSound business judgment with the ability to make logical decisions quickly and effectivelyExceptional analytical skills and effectively leverages data to inform opinions and solve problemsIs willing to roll up sleeves as needed

The Marketing Coordinator - 6Months Temp will have the following responsibilities:Coordination and implementation of marketing campaigns.Collaborating with team members and the Marketing Manager to develop and deliver marketing strategies.Analysing results, and making recommendations for marketing activities.Creating and managing content for various marketing platforms.Maintaining strong relationships with stakeholders and external agencies.Supporting the marketing team with general administrative tasks as required.Ensuring all marketing activities comply with company policies and industry regulations.The successful Marketing Coordinator - 6Months Temp should have:A degree in Marketing or a related field.Relevant marketing experience in a B2B environment.Proven experience in coordinating marketing campaigns.Strong knowledge of current marketing trends and techniques.Excellent communication and interpersonal skills.Strong organisational abilities and attention to detail.Proficiency in using marketing software and digital platforms.A real willingness to get involved.

Undertake all duties and responsibilities in compliance with regulatory, legislative and procedural requirements.Develop and maintain collaborative and productive working relationships and provide a consultancy service to specified groups of management and staff, establishing customer requirements, and identifying and facilitating the resolution of specific People issues to provide a value-added service.Proactively manage sickness by advising managers and employees on absence management procedures, liaise with the College's occupational health provider as required, and assist managers with health-related risk assessments, with reference to the Risk Manager where appropriate.Manage and provide advice on family leave cases, including requests for flexible working.Manage individual employee relations cases relating to disciplinaries, grievances and capabilities (including note taking and support with report writing, as required), ensuring that each case is resolved in a timely manner and according to People policy and best practice, with confidentiality being properly maintained.Assist the Deputy Director of People / Director of People as required with any preparations in relation to early conciliation and / or employment tribunal cases.Support the development and maintenance of a performance management culture, coaching, developing, and supporting managers through performance management processes, including probation processes, ensuring legal and policy compliance.Provide advice and guidance to employees and managers on matters relating to pay and conditions of service, People policies, and employment law.Provide appropriate guidance to managers in all aspects of workforce planning and implement appropriate recruitment and selection methods to attract suitably qualified and experienced candidatesParticipate in the recruitment process as required, advising on shortlisting processes, attending interviews, and ensuring the implementation of Safer Recruitment processes that meet the organisation's requirements. Responsible for conducting the People-related induction of new managers, with the People Officer Lead on specific projects, as required by the Deputy Director of People / Director of People.Oversee the People Resources CoordinatorContribute to the development of People policies and procedures, including the development of new and/or the continuous improvement of People related processesCreate and deliver training on a range of People related matters to develop managers who are able to effectively implement People policies.Travel to other sites in order to maintain a high-profile People service across the organisation.Represent the People department internally, including by participating in various groups and committees across the organisation, and externally / with third parties, e.g. trade unions and during any external activities.Within your role, contribute to and ensure compliance with the safeguarding policy and proceduresA successful People Business Partner should have:CIPD qualified Proven experience in HR roles, ideally within the not-for-profit sector.In-depth knowledge of HR best practices and industry regulations.Excellent people management skills and ability to manage stakeholders at all levels.Strong problem-solving and decision-making capabilities.Exceptional communication and interpersonal skills.

The successful Projects Coordinator will be responsible for areas including, but not limited to:Supporting the delivery of multiple larger projects, occasionally managing smaller projectsSupporting the development of project plans, monitoring progress to ensure the timely delivery of key milestones and deliverables. This includes the management of risks, issues, assumptions and dependencies, in addition to the proactive management of action plansReporting project progress against baseline to stakeholdersDeveloping and maintaining productive working relationships with all stakeholders to ensure they remain engaged and informed throughout the projectSupporting the development and management of stakeholder and communication plansDriving collaboration across the business to ensure project deliverables meet the business need and deliver valueEnsuring project governance and associated documentation is kept current and is driving the project delivery to successThe successful Projects Coordinator will be able to demonstrate competencies including, but not limited to:Proven experience in a Project Coordination / Assistant Project Management roleProven experience of working in a Professional Services and/or Consulting environmentExperience of delivering against multiple concurrent projectsExperience working with Microsoft Project is desirableQualificationsRelevant degree, HND or equivalentProject Management Qualification (e.g. APM, Prince2, PMI, etc) is desirable but not essentialPersonal AttributesTeam player with excellent interpersonal and communication skills. We are looking for someone who is willing to get their sleeves rolled up from time to time, to take this business from what is a start-up to one that is an industry leaderProblem solverAbility to use initiative and to navigate a changing environment with a positive attitude

Overview: Are you seeking an exciting new opportunity to support companies accelerate their supply chain sustainability strategies? The client I am working with is an independent expert in assurance and risk management that is seeking an experienced Principal Consultant to join their team in London. As this is a leadership role it would ideally suit an individual living in London, however they can operate on hybrid working.Role Responsibilities: As the Principal Consultant you will have the opportunity to take the lead on sustainability projects in areas including; sustainable finance, climate risk consulting, report assurance, sustainability strategy. You will also lead the team internally and support clients to incorporate sustainability into their business model by delivering full assurance and advisory services.A successful candidate will have: * Senior-level experience in ESG, Sustainable finance advisory/ Sustainable strategy * Excellent communication skills and the ability to alleviate conflict between stakeholders and offer solutions * Efficient Project director skills * A track record of business development experience * Strong knowledge on Supply chain sustainability & assuranceNext Steps: If this position sounds of interest to you please reach out to me on:07803 629 823 and we can discuss next steps.