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Overview of salaries statistics of the profession "Business Advisor in UK"

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Overview of salaries statistics of the profession "Business Advisor in UK"

23 000 £ Average monthly salary

Average salary in the last 12 months: "Business Advisor in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Business Advisor in UK.

Distribution of vacancy "Business Advisor" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Business Advisor Job are opened in . In the second place is Scotland, In the third is Wales.

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TalentSource Life Sciences,
Location: Spain - Home-based          Schedule: Permanent, Full-time                         Do you want to join a team that is passionate about making a difference in drug and medical device development?  CROMSOURCE, a growing CRO, is recruiting for a Senior Clinical Project Manager to join their clinical operations team. This is a permanent opportunity in Spain. You will work on projects from our varied client base, ranging from small to mid-sized pharma and medical device companies.                                  As a Senior Clinical Project Manager, you will be responsible, for oversight of assigned clinical projects ensuring the quality of services in accordance with contractual obligations, applicable SOPs, ICH/GCP guidelines, and other, applicable regulations. You may also act as Project Director/Leader, depending on the complexity of the projects. Previous experience with respiratory and oncology trials is preferred. A minimum of 3 years of experience with a CRO is needed.                   Join our team and help us deliver clinical trials that will improve patients' lives.                                         Main Tasks and Responsibilities:Manages the development and planning of clinical projects, interacting with the Sponsor and the Investigators, and coordinating the project team members.Oversees the application process for clinical studies, in force in the country(ies) of work. 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If you have the requirements we need, you will be invited for a phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.                       If you would like to discuss the role before applying through the website @ http://www.cromsource.com/careers/job-vacancies please contact [email protected] for more information.                                                  CROMSOURCE is an equal opportunities employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status.                                             Keywords: Project Manager, Clinical Project Manager, CRO, Clinical Research Organisation, Clinical, Drugs, Medical Devices, Medical Device, Project Management, Clinical Trial Management, Clinical Trial Manager, Clinical Study Manager, Clinical Study Management, Project Leader, Project Lead, Respiratory, Oncology, OphthalmologySkills: Clinical Project Manager, Clinical Study Manager, Clinical Trial Manager, Senior Clinical Project Manager, Senior Clinical Trial Manager, clinical trials, CRO, Medical Devices, Study ManagementLocation: SpainShare: LinkedIn Facebook Twitter Email
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Immigration Advisor
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The role calls for excellent customer service skills with the ability to identify and support a wide range of customer types from home end users to business customers of various sizes. This role will suit individuals who are committed to providing premium quality technical solutions support and are able to troubleshoot in a thoughtful and efficient way, in some instances identifying a problem with limited information from the customer as well as having an ability to understand the impact of a service failure on our customer operations. Key Responsibilities To provide high quality telephony, supplier-portal and email support to Zen’s Consumer customers Correctly identify the root cause of customer issues through thoughtful and efficient diagnostics Take ownership of customer issues following through until resolution Provide timely and accurate responses to customer enquiries via phone/email/portals Take internal escalations and track/raise escalations to 2nd and 3rd Line teams Educate Consumer customers to be able to fix their own problems via our self-serve tools and champion the benefits of these tools Provide input and feedback to deliver continual improvement and assist your team in implementing changes Attend meetings and projects as determined by the business Other reasonable duties and projects as defined by your line manager Technical Candidate Profile Understanding and experience of ADSL, FTTC, FTTP(H) , VoIP and PSTN product portfolios Trouble shooting skill and experience Knowledge of internet technologies, such as but not limited to: Email/HTTP/DNS/IPv4/IPv6/IPVPN Previous experience is preferred in this range of technologies and products: XDSL, PSTN, FTTP, SOGEA, VoIP and WLR3 Previous experience of Fault Management or ticket handling is desirable Personal Candidate Profile Highly customer focussed & able to add value to our award-winning customer service standards Excellent communication skills, able to articulate technical information to a variety of end user abilities Good questioning techniques to identify the root cause of issues Proven experience in a Customer Service, Technical Support, or similar role Ability to work on own initiative managing multiple tasks at one time and work to tight deadlines Be a keen adopter of new technologies, processes, and systems Have empathy for the impact of decisions made upon the customer Ability to remain calm and focused in an ever-changing environment Always eager to “do the right thing” for the customer Proven track record of taking responsibility and ownership for getting things done At Zen, we’re proud to do things differently. 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Proud to be named the only Which? recommended provider for Broadband, winners of 18 consecutive PC Pro Best Broadband awards, a UK IT Industry Award for Services Company of the Year, and the UK Customer Experience Silver award for Technology & Telecoms. We believe that business should be a force for good and we’re committed to improving the lives of our people, creating a better future through our community, charity and D&I work, and to make sure we look after our environment. Perhaps that is why we’re a certified Great Place to Work TM and B Corp Certified!
Business Services Administrator - Powercare 1
UK Power Networks, London
76372 This Business Services Administrator will report to Business Support & Scheduling Manager and will work within Network Operations based in our Pratt Street - Camden office. You will be permanent employee in our Powercare team. You will attract a salary of £27, 552 and a bonus of 1-3%. Close Date: 20th October 2023 All applications will be reviewed after the close date. We also provide the following additional benefits Annual Leave Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On – scheme providing discount on hundreds of retailers products. Supplier discounts, such as O2, EE, Vauxhall cars etc. Discounted access to sports and social clubs Employee Assistance Programme. UK Power Networks UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England. UK Power Networks continues to be listed in the Sunday Times' Top 25 Best Big Companies to Work For, as well as the Inclusive Top 50 UK Employers, and made industry history by becoming first company to win Utility of the Year two years running (2015 and 2016, also 2012). We are accredited in the Investors in People Platinum and Nation Equality Standard. We invest more than £600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies. Job role As the Business Services Administrator you will ensure the safe and effective running of all direct and contractor field resources for a range of work types including Small Service Connections and Fault activity, thereby ensuring full utilisation of the resources. It will be necessary to update all scheduling tools and other in-house IT systems. A large part of the role includes working with Operational teams to ensure that delivery target are meet achieving great Customer satisfaction for Network Operations EPN , South East & London Regions. UK Power Networks have 90 offices across the three electricity distribution networks in London, the East of England and the South East. We also build, operate and maintain private electricity networks for external clients such as BAA and London Underground. We manage the network and maintain assets handling voltages from LV through 11kV and up to 132kV Knowledge, skills, qualifications & experience required: Previous experience within a customer service environment Good telephone skills Good level PC literacy, and use a variety of systems with fast and accurate keyboard skills Team working – The drive and ability to work co-operatively with others to achieve shared goals and increase the contribution of all members of the team Flexible attitude to work and working hours Work with other staff and other teams within UK Power Networks and external partners Experience within a similar role would be advantageous Please Note: Internal candidates are eligible to apply for internal positions once they have successfully completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Customer Service Admin Support A1
Oracle, London
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. Support Services is a team dedicated to ensuring the optimal performance of Cerner Millennium applications through 24x7x365 proactive monitoring, management and quick problem resolution. The Support Services team stands ready to provide direct and continuous support for the day-to-day operational management of Cerner applications. As a Change Implementation Analyst (Customer Service Admin Support) in our Support Services team, you will be primarily responsible for following configuration work plans to configure solution functionality and components in production and non-production environments. You will gather requirements and determine scope of work to estimate delivery effort and delivery timeframes and apply change management processes throughout service request life cycle. In this role you will troubleshoot and validate configurations to ensure successful implementation in client domains and communicate effectively to clients and internal stakeholders. Change Implementation Analysts evaluate the impact of changes within the client environments and, with support, make recommendations in accordance with Cerner standards. You will also identify potential integration points and cross-solution builds. What we’ll offer A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed
Customer Service Admin Support A1
Oracle, London
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. Support Services is a team dedicated to ensuring the optimal performance of Cerner Millennium applications through 24x7x365 proactive monitoring, management and quick problem resolution. The Support Services team stands ready to provide direct and continuous support for the day-to-day operational management of Cerner applications. As a Change Implementation Analyst (Customer Service Admin Support) in our Support Services team, you will be primarily responsible for following configuration work plans to configure solution functionality and components in production and non-production environments. You will gather requirements and determine scope of work to estimate delivery effort and delivery timeframes and apply change management processes throughout service request life cycle. In this role you will troubleshoot and validate configurations to ensure successful implementation in client domains and communicate effectively to clients and internal stakeholders. Change Implementation Analysts evaluate the impact of changes within the client environments and, with support, make recommendations in accordance with Cerner standards. You will also identify potential integration points and cross-solution builds. What we’ll offer A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique Basic Qualifications: Bachelor’s degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or 4 years equivalent relevant work experience Preferred Experience: At least 1 year of Customer Service Work Experience Expectations: Willing to work on a flexible schedule as needed
Immigration Advisor
Bell Cornwall Recruitment, Manchester
Job title: Immigration Advisor Job ref: SA1037Man Type: Full time or part-time (with flexibility) Salary: £45,000 to £110,000 (depending on experience and capability) About the role: Bell Cornwall Recruitment has been retained by a well-established, niche immigration practice to seek experienced corporate immigration advisors, who can offer the highest levels of expertise and service to their clients. With offices in the UK and overseas, they have an increasing workload across a varied client base comprising international, blue chip and FTSE 100 organisations, media and SME companies, for which they handle the full range of business and employment-related immigration matters. They also have a significant private client base, including a number of high profile and high net worth individuals. Although they handle immigration into multiple countries, these roles are for their UK immigration team. Our client seeks to fill at least two immigration advisor roles and is open to both senior and mid-levels of experience but, due to an upsurge in work from existing clients and a number of new clients coming in (not to mention growth plans) they are currently looking for candidates who already have relevant corporate immigration experience, who can hit the ground running and competently handle a variety of business and personal immigration matters. They are happy to hear from people with a preference for focusing on a particular area of this work, as well as those with expertise across all of them. In addition to being capable and talented, the successful applicants will be enthusiastic, level-headed, organised and team-spirited, with a strong sense of client service and a drive to see things through. Given the often complicated and time-critical requirements of clients, applicants will also need the ability to work under pressure and meet deadlines, while always maintaining the highest standards. In return, our client offers a friendly and supportive working environment, good resources, great quality interesting work and highly competitive salaries. Also available, to those who desire it, is the opportunity to progress and take increasing responsibility for certain clients, areas of work or team management and there is even the possibility of equity participation in the future. Following the re-organisation arising from the pandemic and with the technology and working practices already in place, despite being head-quartered in London, our client is able to consider applicants for these immigration advisor roles from anywhere in the UK (subject to certain requirements). For some it may be possible to work from home, for others a local serviced office in Manchester or closer to the candidate’s home might be more appropriate. The practicalities of how this might work can be discussed with individual candidates. It’s also worth noting that, although most roles are full-time, there is no culture of presenteeism and working longer hours is something each person can choose – or not. As long as remuneration remains in proportion to contribution, different members of the team can work in different ways. Similarly, there is the possibility of part-time / flexible-time working and/or alternative models of remuneration, in appropriate circumstances. Our client is always open to frank conversations about the various options. Please apply via the job board with one document containing CV and cover letter or e-mail your cover letter and CV Interested? Please click the ‘APPLY’ button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales Job Information Job Reference: SA1037Man_1684941397 Salary: Salary From: £45000 Salary To: £110000 Apply for this Job Name * Please enter your full name. Email * Enter a valid email address. Cover Letter * Add your cover letter for supporting information here. Upload a CV * Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy * Fields marked with * are required.
Business Support Secretary
Bolton NHS Foundation Trust, Bolton BL
The role of the Business Support Secretary is to work closely with D1/D2/CDU/ACU and CAU, Ward Managers, and Acute Medicine Management. The post holder will provide a comprehensive administration and secretarial support, which will include diary management, minutes of meeting, producing rotas and the supervision of ward clerks. To ensure effective links with clinical staff, team leaders and service managers to enhance the smooth running of the service. During Senior Medical Secretary absence, you will be asked to provide administration and secretarial support to the consultant team and ensure a high standard of clerical and secretarial duties are maintained and deadlines are met. To maintain a high standard of service to meet patient needs; keeping accurate, up to date patient records and typing clinical correspondence.
Corporate Tax Advisor
Michael Page, Shrewsbury
Take the lead on R&D Tax claimsProviding support on a wide range of tax advisory matters for Corporate businesses and business ownersCarrying out effective tax risk managementConducting client meetings, working closely with key client contacts and colleagues, to suggest other areas where value could be added to the existing services offeredBuilding relationships with connectors and referrersKeeping abreast of tax technical updatesDelivery of internal/external training/update sessions on sector specialismSpotting opportunities for the client base to grow the departmentIdeally CTA or ACA Qualified or studying towards this.Clearly demonstrated capability in same role - minimum of three years.Someone who is interested in business and who relishes the idea of building long lasting client relationships.A person that thrives at face to face relationship building.Ability to seek work and spot opportunities.
Senior HR Advisor
Michael Page, Manchester
Reporting into the HR Business Partner, the Senior HR Advisor will;Provide strategic HR advice to managers and staffHandle employee relations issues such as grievances and disciplinariesLead on the implementation of HR policies and proceduresMonitor and report on HR metricsContribute to the development of HR strategySupport the development and implementation of training programmesManage recruitment and selection processesEnsure compliance with employment laws and regulationsA successful Senior HR Advisor should have:Demonstrable experience in a similar HR role within the Not for Profit and Charities sectorExcellent knowledge of employment laws and regulationsStrong interpersonal and communication skills
HELPDESK ADVISOR
Platinum Financial Recruitment, Stockport
LOCATION Stockport SALARY £21500 - £25000 JOB TYPE Permanent REF ZC1803-1123(1)_1698834115 Helpdesk Advisor (Customer Service) – Stockport £21,420 – £25,000 basic salary + monthly bonuses of £220 Guaranteed yearly salary increases A perfect starting opportunity if you are looking to move into a phone environment. Stepping into the financial services world, this role acts as a foot through the door. Why is this a good place to start? WE DON’T SET YOU CALL TARGETS. The role itself is easy, you will deal with around 30 calls per day, it will not be a call after call environment, and as long as you put the customers first, you don’t need to stress about targets. We’ll provide you with an accredited qualification recognised in customer service, a fun working environment, and plenty of opportunities to progress. It’s not often you come across an employer who literally promotes staff after 12 weeks into senior teams – that’s literally straight after training! Almost all staff move over to our senior banking department, as well as our aspiring manager programme, giving you the chance to try your hand at training and management. In the meantime you will work with our customers day to day who are struggling with finances. If you find yourself being the person loved ones turn to, put your stills to the test. Everything the business does is to support customers, from discussing affordability, and setting up direct debits. First point of contact is sending out letters, making your job easy. You’ll also love our working environment, as we love to reward. We have monthly raffles for you to win prizes such as dinners out, we have weekly challenges to win vouchers, discounts on retail stores, casual dress code, and a team you’ll enjoy working with day to day – we are a family here, and we will welcome you with open arms. Personality over experience is our moto. Whether your from retail, hospitality, care, fitness, contact centre, sales, college/university leavers, or smaller businesses we want to speak with you. Our interview process is quick and easy, securing you a role in a matter of days. Zandra Carter [email protected] 0161 237 1828 Job Types: Full-time, Permanent Salary: £21,420.00-£25,000.00 per year Benefits: Bonuses Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Employee mentoring programme Free fitness classes Free parking Health & wellbeing programme On-site parking Paid volunteer time Private medical insurance Referral programme Sick pay Store discount Transport links YOUR CONTACT CENTRE AND SALES POINT OF CONTACT IS: ZANDRA CARTER SENIOR CONSULTANT - CONTACT CENTRE & SALES EMAIL [email protected]
Technical Support Advisor
The Solution Automotive Recruitment, Nelson
Job reference number JA1302R4 Job Type Full time Location Nelson, Lancashire, England Salary £30000-£32000 per annum Job description Technical Support Advisor Basic - 30k - 32k Mon - Fri - 8.30am - 5.00pm (37.5 hour working week) Our client is a leading European manufacturer of multi-brand vehicle diagnostic, air-conditioning, and gas analysis systems that provide an aftersales support service to our distributors and end-users with technical support, training, and service and repair. We are seeking to recruit a Technical Support Advisor to work within our client's technical support team to continue to improve our aftersales support service. This position is office-based at their UK branch in East Lancashire. The main responsibilities of this role are: Answer incoming calls to the TEXA Helpline providing a high level of support for technicians. Create technical bulletins to enhance our software database and assist in the verification of translated bulletins created by other branches. Contact newly subscribed customers to ensure they have an understanding of the services available. Contact customers who have recently cancelled their subscriptions in an attempt to understand why and potentially get them to re-subscribe. Assist the Aftersales Department with technical issues and resolutions, and other internal staff with technical vehicle and product knowledge and understanding. Completion of any other duties within skill set as requested by the department manager. Successful candidates for this job require the following: Experience in one of the following areas: car/light commercial, heavy goods vehicles, coach and bus, or agricultural/construction. Strong PC software and hardware knowledge. Excellent communication and customer service skills. Displays an ability and keenness to learn new methods and adapt quickly to changing situations. All necessary training will be provided on our bespoke software systems to ensure you are fully conversant with all requirements. Additional benefits: 30 days holiday Pension scheme Life assurance This is a genuinely superb opportunity to join a rapidly expanding cash rich international company that is on up and going places. Please apply with an up to date CV and we will be in touch to discuss your application further with a view to setting up an interview. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager. Job SkillS: Technical Engineer, Technical support engineer
Technical Support Advisor
Johnson Controls, Manchester
Johnson Controls are global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet! We are actively recruiting for skilled Technical Support Advisors to be part of our great team. We provide support to over 300,000 customers annually, making sure they are safe and secure with a working alarm system. Currently we are looking to grow our team to service our exciting range of residential, commercial, industrial, public sector and blue-chip customers. What we offer Competitive salary and overtime paid on top Ongoing training and career development within a business that really does offer opportunity locally, nationally and globally. Comprehensive benefits package including life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Career development through various career ladders programs Dedication to safety through our Zero Harm policy Access to business resource groups What you will do The ROC (Remote Operating Center) operates 24 hours a day and is the most adaptable and versatile operational department within the company. This is a phone based, security system support position that provides technical support to the field engineers and customers. In this role you will be diagnosing and troubleshooting security alarm faults remotely, over the phone. You will have access to a broad range of monitoring and programming software. We are looking for candidates who can provide a high level of customer service to external residential and commercial customers. You will be dealing discreetly with bespoke and high security customer requirements as well as assisting field engineers to ensure remote connectivity to alarm systems. This is a full time role, on 4on/4off shift (7am-7pm) What we look for Required An interest in problem solving. Excellent communication skills are essential. The ability to relay technical information to a non-technical audience. Preferred Experience in a technical problem solving will be advantageous. Experience in over the phone customer service. Background in customer services. Join our winning team and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! #LI-DC1 #LI-Onsite