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Overview of salaries statistics of the profession "Catering Manager in UK"

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Overview of salaries statistics of the profession "Catering Manager in UK"

30 000 £ Average monthly salary

Average salary in the last 12 months: "Catering Manager in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Catering Manager in UK.

Distribution of vacancy "Catering Manager" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Catering Manager Job are opened in . In the second place is Guernsey, In the third is Jersey.

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Oak View Group: Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet. OVG have completed seven arenas, with many more in development, including Co-op Live, with more to be announced in the future. Co-op Live is in a joint venture partnership with City Football Group and we are proud to work with Co-op as our Naming Rights Partner. For more information - Oak View Group About the Venue: Rhubarb Hospitality Collection are delighted to be the Food and Beverage partner for Co-op Live. RHC are a premium hospitality collection on an exciting journey to create and deliver food and beverage experiences across an array of events and iconic locations. RHC specialise in venue hospitality, restaurant dining and luxury event catering. Co-op Live will offer a food and beverage hospitality service that will put us head and shoulders above the crowd, as we welcome over 23,500 fans and amazing artists to taste the delicious food and drinks unique to the space in Manchester. With 32 amazing bars and restaurants and 12 premium lounges and clubs – we’re going to be delivering an exceptional hospitality service for the people of Manchester and beyond. On the menu will be great food, seasoned with world class service and all with a planet friendly vibe in the heart of our vibrant community. For more information - Co-op Live Role Purpose: As we gear up to opening our doors, we’re excited to announce we are looking for a talented IT Manager to take ownership of the IT department for F&B provision at Co-op Live Arena and associated responsibilities. Oversee and drive all IT developments in line with business strategy. Support the mobilization of Co-op Live with all relevant IT infrastructure, reviewing and making future recommendations. Review and report on security and risk awareness and supporting us in creating the best live music experience in the UK. This role will work closely with the F&B operators and operational staffing to ensure all F&B IT systems and equipment are functioning correctly on live event days. It will provide 1st line IT support for all F&B areas. Responsibilities: Work with the Coop Live Arena team and Rhubarb Hospitality’s Director of IT to ensure F&B IT systems and processes are fit for purpose and market leading. Lead a team of F&B IT support staff. Responsible for entire IT F&B department. Ultimately responsible for all F&B IT assets and maintenance. Hardware and software updates and repairs. Management of IT procurement, software and hardware. Writing and implementation of any relevant company IT policies. Ensuring infrastructure is managed suitably by any outsourced IT companies. Provide timely support to IT infrastructure where required Work closely with your equivalent IT Manager from the Arena side of the business Set the future IT roadmap and implementation of new projects. Project manage the rollout of any new IT tenders. Assist with integrations between software and applications. Conduct any relevant IT awareness training. Helping onsite with adhoc issues in particular live event days. Work with the F&B Commercial Analyst with setting up of the F&B tech stack in Coop Live ahead of opening and any other relevant IT systems. Liaise with key stakeholders such as Hospitality Director and Head of Operations, to continually drive ‘value’ and ‘continuous improvement’ across the business. Advise on and oversee IT annual budgets and forecasts. Communicate recommendations to senior management for improvements that will lead to streamlining operations. What RHC will give to you Alongside the benefit of working with an awesome team of talented people, we want to help you get the best out of your work and have a work life balance. Provide you with development opportunities and regular one to ones Key objectives for you to succeed in your role Your general wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments This is an office base role, it’s really important we work together to mobilise the biggest music and live entertainment arena in the UK Working 5 out of 7 days - this may include evenings and weekends Salary: £50,000 Ongoing training, in house and externally 40% discount in RHC restaurants and bars Career development and study support Meals on duty Enhanced maternity pay Regular food and drink tastings Regular pay reviews 1 and 5-year work anniversary dinners Employee Assistance Programme, 24/7 Knowledge, Skills and Experience: Essential Ability to communicate with employees, co-workers, management staff and guests in a clear, professional, and courteous manner. Ability to work well in a team-oriented, fast-paced, event-driven environment. Understanding of the hospitality F&B industry and relevant F&B operational systems. IT academic background/qualification. Network/IT Specialist. Solid all-round academic background. Intermediate to advance level ability of MS functions. Reliable. Forward thinking self starter. Hands on approach. Strong problem solving skills; must be able to partner effectively with all levels of the organization. Experience in mobilizing F&B technology systems for a large new venue. Awareness of general IT risks and opportunities. Possess a high level of organisational and project management skills with a positive approach to work. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality. Desirable Experience in an arena, stadium or multi-concept venue preferred. Systems management. Experience in implementing IT projects or policies. Curious with IT development. Experience in mobilizing F&B technology systems for a large new venue. Closing date for applications: 23 September 2023 Our Inclusion Commitments: Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role. Employee Screening and Eligibility to Work: We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Office Experience Administrator
The White Company, London
Our Role Our Office Experience team is crucial in delivering the best office experience for both our guests and employees, and as our Office Experience Coordinator it’s your role to support this. To do this you’ll provide excellent customer service to all our staff, guests and customers who visit the Head Office and support on office operations to ensure the best office experience for all our head office employees. As part of your day-to-day duties, you will be required to ensure the smooth running of the office operations, supporting the Office Experience Manager as needed. You’ll also work on day-to-day administration tasks, deal with any ad hoc duties, and close the office. What you'll be doing You’ll liaise with colleagues at all levels in all departments as needed to maximise operational efficiency of the office Work with our visual merchandising team to ensure high presentation standards of dining room and other common areas around the office. As well as ensuring the areas are kept safe, clear and tidy at all times You’ll be an appointed first aider and fire marshal and act as back up for the Office Experience Manager Responsible for ensuring health and safety standards are kept across the office, highlighting risks and issues to the Office Experience Manager Responsible for supplier and contract management, ensuring SLAs are appropriate and adhered to and the tender process is robust Responsible for office operation ordering including stationery, catering and ad hoc supplies, ensuring budgets are adhered to Escalating any feedback or concerns with Health and Safety, maintenance, and facilities directly to Office Experience Manager Book all building maintenance issues onto the building portal Use the franking machine, deliver post to individual’s desks and support with the Northampton van deliveries Mange the cycle store/locker allocating for our floor and liaise with the building management team as needed Run weekly office reports including numbers Maintain a good working relationship with the building’s security, management and loading bay Securely closing the office daily, and ensuring all evening tasks are completed Holiday and other leave cover for the receptionist Any other ad-hoc duties request by your manager Skills and experience 1-2 years experience in office administration or support Intermediate to advanced level of Microsoft Word, Excel, PowerPoint and Outlook IOSH trained Excellent written and verbal communication skills Detail oriented and highly organised Previous experience in a reception or office administration Experience managing suppliers and contractors ideal. What we’ll offer you At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. Discount -Up to 50% discount and access to regular Sample Sales Holiday - 23 days rising to 25 with length of service Holiday Buy – opportunity to buy up to 5 days holiday Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business. Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility) Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing Continued Development – We offer structured support from our own in-house Learning and Development Hub Life Assurance Additional Benefits Fruit basket daily Tea and coffee provided Working from Home - option to work from home on Mondays and Fridays Social - Christmas party/social events throughout the year Seasonal Sample Sales Volunteer Day - with a charity of your choice Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms Our Equality Diversity and Inclusion statement of commitment At The White Company, we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey.
Receptionist/Administration Assistant
Mind in Tower Hamlets, Newham and Redbridge, Whitethorn Street, London E
Job descriptionThis is an exciting opportunity to join a vibrant and diverse organisation. The Reception Admin Assistant plays a key role within Mind in Tower Hamlets Newham and Redbridge (MindTHNR) in the organisation, providing a warm welcome to all visitors and clients. The ideal candidate will be resilient, friendly and professional with the ability to manage difficult and challenging situations in a calm, polite and professional manner.Purpose of the roleThe role will project a positive and friendly image to clients, staff and other visitors in person, by phone or via electronic means. You will deal with enquiries over the telephone and face to face, providing information on our services to the general public and clients and signposting on where necessary. You will provide general assistance including HR administrative support.Adopting our organisational cultureWe have a strong reputation for delivering high quality services and achieving positive outcomes.Our practices are underpinned by our Kindness Charter, Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.Key ResponsibilitiesReception· Support the opening and closing of Open House and welcoming all visitors and clients· Answer telephone calls, screening and signposting as appropriate· Manage potentially challenging situations using good judgement and de-escalation techniques· Ensure good risk management practices and escalating where necessary to the Duty Manager· Ensure that all clients and visitors sign in and out of the building· Provide support and supervision to volunteers working in reception· Maintain a clean and clear reception area, including information on display and that these are replenished or disposed of as appropriate· Provide a service that is based on sensitivity and respect for clients· Maintain confidentiality regarding clients and their contact with Mind in Tower Hamlets and Newham and RedbridgeAdministration· Support the HR & Governance Director/Senior Administrator with HR related administrative tasks and data uploads· Provide general administrative support to the Management team if necessary· Organise catering for meetings when required· Ensure all stock, including cleaning supplies, photocopying paper and stationary are adequate and regularly replenished. This includes toner for the photocopier· Manage room bookings for staff on the staff room booking spreadsheet.General· Comply with, promote, and contribute to the development of MindTHNR’s: Aims andValues, Equality, Diversity and Inclusive principles and all organisational policies.· Attend appropriate internal, external training courses, E-Learning, supervision, and staff team meetings and away days.· Other than where central administrative support is available, to be administratively self- servicing.You must have:· Educated to GCSE level or equivalent with good grades in Maths and English· Demonstrable experience of providing reception services either in a health or social care setting· Experience of dealing with challenging situations and risk management and personal resilience· Experience of using IT systems including Microsoft, Excel and Word and other systems· The ability to remain calm, polite and professional when faced with difficult situations.· The ability to work independently and as part of a wider team· The ability to manage competing priorities and tasks with minimal supervision using sound judgement· Excellent Interpersonal skills and ability to engage with people from all backgrounds· Excellent written and verbal communication skills with attention to detail· Excellent administration and organisational skills with the ability to prioritiseIdeally you will have:· Experience of supporting volunteersThe benefits of working for the organisation include 28 days annual leave + Public Holidays, Development and Growth opportunities, Company Pension Scheme and an Employee Assistance Programme.Post is subject to an enhanced Disclosure Barring Service check and Right to Work Checks.As an anti-racist, anti-discriminatory and inclusive organisation, we strongly welcome applications from all sectors of the community.Job Type: Part-timeSalary: £26,008.00-£27,259.00 per yearExpected hours: 30 per weekBenefits: Company pension Sick paySchedule: Day shiftAbility to commute/relocate: London, E3 4DA: reliably commute or plan to relocate before starting work (required)Experience: Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)Language: English (preferred)Licence/Certification: Driving Licence (preferred)Work Location: In personReference ID: RECADOCT23
HR Administrator
Distinct Consultancy Group, Trafford
HR & Office Administrator + Permanent + Monday - Friday, 8am - 4:30pm or 9am - 5:30hours + Hybrid- 3 days a week once trained. Our client based in Trafford Park are looking for a HR Administrator to join them due to a period of growth and more support being needed in the team.HR Support - includes:Assist the HR Manager with the process of recruitment, including screening applications, liaising with recruitment agencies, assisting with interviews and issuing employment offer letters and contracts. Responsible for all HR administration, including employment contracts, offer, induction, probation and pension procedures, employee changes and payroll amendments, and leaver processing. Responsible for checking passport and other relevant documentation of new joiners to confirm eligibility to work in the UK and help support the Known Consignor Scheme. Obtain and ensure satisfactory reference checks are completed for all colleagues in line with Company policy. Liaise with external provider to ensure the relevant employees obtain DBS checks. Issuing new starter packs, ensuring roles are fully authorised and necessary details are completed; ensuring correct accompanying forms and documents are enclosed and returned. Support the Performance Development and Training Plan processes. Liaise with external partners, for example agencies, training providers, as required. Take HR-related meeting minutes when required. Annual processes and document management (for example address confirmations, next of kin, holiday allocations, performance review forms, Occupational Health assessments….). Maintenance and updating of HR related systems and records including managing BOS document updates. Support internal and external inquiries and requests related to the HR department Support HR Manager with HR change projects as required.Office Support - includes: Office audit participation and reporting. Office stock maintenance (stationery, photocopier, canteen supplies) and ordering. Liaising with Purchasing/office suppliers (for feedback). Liaising with Maintenance on office environment issues. Noticeboard maintenance. External visitor support. Switchboard support. Managing incoming and outgoing mail. Assist in planning and arranging events, including organising catering for Board of Directors. Support with Secretarial matters as required. General filing/scanning as required.Package/ Benefits: 25 days holiday + bank holidays. The standard working week is 35 hours per week - shorter days in Summer Profit related pay scheme (bonus scheme subject to availability) Cycle to work scheme A flexible and supportive working environment Free on site parking Hybrid working offered Pension scheme , 4% to be paid by employee and 5% to be paid by employer Paid occupational health scheme Training and development supportJob Types: Permanent, Full-timeSalary: £28,000.00 per yearSchedule: Day shift Monday to FridayAbility to commute/relocate: Trafford Park: reliably commute or plan to relocate before starting work (required)Application question(s): Do you have a recognised HR qualification? Do you have experience of working in a HR department? After reading the job spec for this role do you feel like you would be successful in this position?Education: GCSE or equivalent (preferred)Work Location: In personReference ID: DCG-HR/ PT
Receptionist / Estates Assistant
Shoosmiths, The XYZ Building Hardman Boulevard, Manchester
Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve ‘Platinum Standard’ Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits. To discover more about our benefits, please visit: Benefits Package The team Estates Management is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities. This encompasses multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace. Effective estates management, combining resources and activities, is vital to the success of any organisation. Shoosmiths is committed to protecting the environment by demonstrating high standards of environmental responsibility in all our operations and minimising the environmental impacts associated with our activities, products and services. We have set a goal for our operations to achieve net zero status by 2025 and for our entire business to reach net zero by 2040 which will only be achieved with the support of all our employees. Our Estates Management team play an integral part of achieving these goals by being responsible for Shoosmiths’ property strategy, space management and contract management. The role To provide exceptional customer service and foster excellent working relationships with external clients and internal clients/contacts providing a first-class level of service to everyone, showing professionalism and displaying a friendly, helpful disposition both locally and across the firm. There are two elements to the role with both the External and Internal roles being a combined role – Estates Assistant Working within the Print & Post Room and Archiving & Deeds delivering services to our internal clients. Receptionist Delivering services to our external clients via Reception within the Client Suite In applying for this role, you will be primarily undertaking Estates duties but will be required to cover reception when needed. Main responsibilities Estates Working as part of a team to co-ordinate estates administration and H&S tasks Responding proactively to telephone / email queries from both internal and external clients Scanning correspondence to macroview Completing administrative tasks and maintaining monthly and annual spreadsheets Ordering supplies for the office (e.g. stationery, DSE equipment, first aid supplies) Maintaining cleanliness and stock levels within the staff kitchen Generally assist with keeping the office neat and tidy. Opening, date stamping and sorting of incoming mail and managing the miscellaneous post process Liaising with couriers and post/delivery personnel where necessary Sorting outgoing post into DX, Royal Mail, Special Delivery etc., and ensuring the post is ready for collection at the allocated times Assisting internal clients with general print and post enquiries Collections and deliveries as required - internally and externally, including banking deliveries/picking up last minute lunch requests for client meetings Communicating with the Help Assistants or IS in respect of any copiers/printers breaking down in the Print & Post Room Ensuring all office areas are kept neat and tidy at all times Delivery of stationery to internal clients at least once a week and on request where required Client Suite Working as part of a team to co-ordinate front of house services Professionally and promptly meeting and greeting all clients and visitors including internal clients/visitors from other offices Working with PAs and Legal Advisers to support and understand their requirements, asking questions to ensure all requirements are covered and understood (such as numbers of attendees, catering requirements, audio visual aids, room set up style, name badges, hand-outs/paperwork) Answering of all incoming calls within 3 rings, transferring calls, dealing within incoming calls as appropriate and forwarding on all incoming electronic faxes promptly Managing and co-ordinating the meeting room booking system whether by email or phone request and ensuring emails are checked and processed throughout the day on a regular basis and in a timely manner Managing and co-ordinating all client hospitality and client catering for all types of events which can include early morning breakfast seminars, client and staff lunches and evening events Setting up and preparing the meeting rooms in advance of any meetings or events taking place to ensure all audio visual equipment, furniture requirements and catering is in place, ready and refreshed throughout the event where appropriate Meet and greet clients and visitors (internal and external), looking after all of their requirements whilst on our premises including organising any ad hoc requests such as photocopying, deliveries, booking taxis, further refreshments Organising refreshments, equipment (laptop, flipcharts etc) and ordering breakfast/lunch etc as is required by the client/internal client Building relationships with local caterers and keeping abreast of other local caterers and the choices they offer so as to always ensure we are able to offer our clients a variety of price options and menu choices with food being delivered set at the very highest standard Managing the car parking spaces on a weekly basis for both internal and external clients, highlighting any problems/abuse of the use of car parking to the HR & Estates Manager immediately Keeping a check on stock levels and ordering as and when required via Sainsburys or similar There will be an element of providing ‘out of hours’ services for events and seminars (hours of work to be agreed with HR & Estates Manager prior to an event) Ensuring completion of the handover book, creating handover holiday notes etc., to ensure continuity of service Skills and qualifications Preferably a minimum of 12 months previous Receptionist experience within a professional services environment, ideally within the legal sector Ability to work flexibly covering early morning and evening meetings where necessary Confident in setting up audio visual equipment and troubleshooting during client meetings where required Excellent personal presentation with a professional and respectful demeanour A smart, polished, friendly, helpful, confident and ‘can do’ approach Positive attitude with strength of character and determination to succeed Ability to maintain high standards and pay close attention to detail, working in a neat, tidy and methodical way Ability to identify problems and act on them promptly and efficiently Excellent keyboard skills to access/draft e-mails and intranet applications with knowledge of Outlook and Word Having confidence in liaising with suppliers and contractors Willing to work well alone and with the team within a supportive environment Have the ability to work under pressure and meet deadlines, getting things right Have a flexible and pro-active approach to work Excellent internal and external client care and communication skills Self-confidence and ability to demonstrate initiative Ability to grasp things quickly and easily Enthusiastic, energetic with a positive, can do attitude Ability to adapt to change, new practices and remain calm under pressure and finding solutions aligned with Shoosmiths’ values and culture Excellent presentation skills reflected in work The ability to support and encourage colleagues particularly when they are under pressure Ability to maintain confidentiality at all times Equal opportunities Our approach to our people is underpinned by our approach to diversity, inclusion and well being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs. < Back to available positions
Admin Assistant
Bryan Cave Leighton Paisner LLP, Manchester
Department Business Services Reports to Legal PA Manager Purpose of job To provide Legal PAs and Fee Earners with effective, proactive, professional and high quality administrative support that enables Fee Earners to focus on providing legal services to clients, and Legal PAs to provide personal/client management to Fee Earners. A Legal Admin Assistant will be an integral part of a busy team and will need to interact daily with Legal PAs and Fee Earners, and have the ability to prioritise workloads and liaise with other support functions to ensure timely delivery. What’s in it for you? BCLP is an award-winning international law firm that provides legal services to well-known brands, including National Grid, The Financial Times, Tesco and Thames Water to name just a few. Any successful law firm needs excellent support and we are currently looking to expand this pool of resource through hiring a Legal Admin Assistant. As a Legal Admin Assistant you are responsible for ensuring that our Legal PAs, Fee Earners and clients receive professional, efficient and high quality support. Key responsibilities Responsibilities will include the following tasks, delegated by Legal PAs or directly from Fee Earners: Production of engrossed documents, particularly those with multiple appendices. Printing of emails and attachments. Small volume photocopying and scanning, and delivery/collection of large volume document production, courier and repro jobs. Processing/submitting travel invoices, expense claims, and maintenance and filing of copies. Administration in association with payment for Fee Earners’ individual memberships of institutes and associations. Preparation of admin for money payments eg Chaps payments. Simple file opening including conflict searches and money laundering requirements, liaising with the Office of General Counsel. Organising and maintaining systems to ensure effective document management, including closing files, archiving and ensuring all relevant paper-based documents are filed electronically. Supporting Fee Earners with updating Dynamics; ensuring new business contact details are entered, contacts from Fee Earners’ Outlook address books are shared, updating contact changes and activities when BD activity is planned with a client/target. Assisting Legal PAs with proactively downloading and printing reports on contacts ahead of meetings and pitches, populating Dynamics mailing lists with contacts as directed by Fee Earners and editing/refining these lists as appropriate. Supporting the group in updating information on Connexus or in managing and maintaining particular pages. Supporting Fee Earners and Legal PAs with the firm inclusivity strategy; key tasks include: booking rooms, coordinating meetings, booking meeting room facilities, arranging events (invitations, room bookings, catering, speaker presentations, event materials). Undertaking research using the internet, databases etc. Creation, uploading and general maintenance of client sites and extranets. Collating and indexing legal documentation. Practice group specific support. Real Estate specific tasks Additionally, there are a number of real estate specific tasks which you may be required to undertake if you are a Legal Admin Assistant in our Real Estate department such as but not exclusive to: Searchflow searches SIM searches other Land Registry searches company searches creation of Laserforms Land Registry application forms Key relationships This role is part of the Business Services unit and reports to a Legal PA Manager. Legal Admin Assistants (LAA) will support Legal PAs and Fee Earners in a practice group and will have work delegated to them. Experience and knowledge Standard GCSEs a minimum of: C for English Language; C for Maths. Skills and competencies Interpersonal/communication skills Constant enthusiastic, can-do and positive approach to tasks and situations, as well as requests for action outside normal scope of duties. Ability to take personal responsibility, ownership and behave responsibly. Good communication skills, both oral and written. Friendly, co-operative and approachable at all times. Remains calm and focussed under pressure ie when faced with high volume workloads or difficult situations. Ability to build relationships with Fee Earners and Legal PAs. Listens carefully and questions to make sure you have all the information you need to take action. Displays discretion when dealing with sensitive information. It is a key requirement that the LAA is able to demonstrate proactivity, initiative, confidence, attention to detail and willingness to do whatever it takes to ensure the team meets the needs of the clients. Organisational skills: Ability to plan and manage own workload and multiple tasks, and prioritise work calmly and effectively in a pressurised environment. Strong organisation and planning skills. Knowledge/Technical/General Skills Good knowledge of Microsoft and other commonly used software. Effective and professional telephone manner. Client service orientated approach. Able to work either on own initiative or part of team. Able to anticipate problems and develop solutions. Attentive to detail; sense and quality checking work and the work of others. Accountable and professional. Ability to develop self and others and be learning oriented, wanting to learn and seek improvement. Ability to display discretion when dealing with sensitive and confidential information. Willing to learn and understand different cultures as well as have the required patience to ensure good working relationships. Other requirements Flexibility with responsibilities and working hours as required and willingness to go the ‘extra mile’ as required. Diversity, inclusion and working differently At Bryan Cave Leighton Paisner we understand the value of a diverse workforce and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our diverse client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio-economic status, political belief, disability or any other protected characteristic. Bryan Cave Leighton Paisner is a firm with an increasingly flexible workforce and is supportive of flexible working arrangements, tailored to the individual, wherever possible. Please feel free to speak to the Recruitment Team about the flexibility we are offering for this role. Confidentiality Bryan Cave Leighton Paisner will ensure all hardcopy and electronic materials containing confidential information are securely stored and accessible only to those authorised to view such content. Agencies Please note: we will not accept speculative CVs sent to hiring managers or partners via email. We can only accept CVs sent via the portal from agencies that have agreed terms of business with the Recruitment team. For further information, contact [email protected]. Disclosure As a regulated firm of solicitors, Bryan Cave Leighton Paisner LLP (“BCLP”) is required to undertake appropriate vetting of staff. In addition to completion, by applicants who accept a job offer, of a regulatory questionnaire, BCLP uses a specialist provider to undertake professional verification and background checks (including through electronic data sources, and directly with employers and professional bodies/regulators) on our behalf. We will also undertake certain verifications ourselves. BCLP adopts a risk-based approach to its vetting procedures, which are only undertaken with consent, and in accordance with its legal and regulatory obligations. For further details, please see our recruitment website: www.bclplaw.com.
Soft Services (Facilities Manager)
Michael Page, Greater Manchester
* Developing and implementing soft services strategies with a strong focus on catering* Managing and leading the facilities team, contract team and on site support staff* Ensuring the compliance of all services with health and safety standards* Monitoring and managing budgets related to soft services inc catering and cleaning* Overseeing contract management with external suppliers and contractor management* Continually improving processes to enhance the efficiency of services* Establishing a strong relationship with stakeholders and the client* Strong experience within soft services, ideally with a catering boas* Proven experience in a similar role* Exceptional team leadership skills* Strong knowledge of health and safety regulations* Proficiency in budget management and contract negotiation * Excellent stakeholder management skills and confident in client management* Flexible approach to working hours* Commutable to the Stockport area on a daily basis
Front of House (FOH) Team Leader - Permanent - London
EY, London SE
Job Title: London FOH Team Leader Reports to: London FOH Manager Direct Reports: London FOH Senior Receptionists and London FOH Receptionists Location: London MAIN PURPOSE: The role of the London FOH Team Leader is to provide the highest level of customer service to the Firms’ Partners, employees and clients in line with agreed service level agreements and procedures. The objective is to make all visitors first impression of the Firm a positive and lasting one. Responsible for supervising the Front of House team in the London offices. Responsible for planning the Firm’s client services requirements to provide high quality Front of House services - ensuring all visitors are greeted professionally and receive a warm and courteous welcome in line with service level agreements (SLAs). To manage processes for handling all incoming telephone calls / enquiries to the reception desks ensuring these are dealt with promptly and professionally, using the agreed salutation and procedures. Developing and supporting the Front of House team to continually deliver an exceptional service Responsible for monitoring the overall tidiness of the reception areas including reception desk, Talent Academy and training rooms, and client suite meeting rooms in each of the London offices. Build strong working relationships with each team providing services into client meeting rooms e.g. catering, AV/VC, cleaning, IT, building maintenance, Central Reservations, Talent Academy room booking team etc. in order to offer a seamless service to partners, clients and visitors. Day to day support to L&D, being point of contact for escalations and ‘troubleshooting’ whilst maintaining high level of client service within the Talent Academy. To liaise and communicate with team members and other service departments in a clear and timely manner ensuring effective service delivery and team work. Manage staffing rota to cover operating hours from 07.30hrs to 20.00hrs - Monday to Friday. Organise cover around holidays and periods of unplanned absence ensuring adequate service provision at all times. To promote a professional and pro-active image for the FOH team at all times through leading by example and supporting and maintaining the core Values of the Firm. To support the London FOH Manager with monitoring staff performance ensuring that any concerns are addressed and supported by assigned file notes. To lead, act and inspire team as a counselor. Managing team performance.To actively work as an integral part of the wider AWS and support management with delivery of new projects (team promoting the “One Team” ethos). MAIN JOB RESPONSIBILITIES To effectively communicate any information, which will assist the FOH and wider AWS team in the smooth delivery of their duties. To effectively manage all Business Partners, Talent Academy and Workplace Services teams on behalf of L&D. Act as direct point of contact for EY Talent Academy, L&D and rest of stakeholders. Whenever possible, anticipate visitor/caller/booker needs. Follow up on meeting room requests to ensure internal and external client expectations are not only met but exceeded. To ensure visitors and Hosts are always kept informed of any delays. Develop and maintain standard operating procedures in accordance with the site specific operation and requirements. To maintain an organised and tidy work area. To mentor new joiners ensuring required induction, training and standards meet service level agreements. To ensure delivery of FoH training plan and support FoH Champion Initiative. To maintain and practise a high degree of confidentiality and integrity. Establish a network of key contacts across the London offices and develop excellent knowledge of EY business and communicate throughout the FOH and AWS team. Attend monthly secretarial meetings to gauge overall service performance from the business and cascade feedback to the team. Compliment/complaint management. Organise and minute team meetings. Conduct regular 1:2:1 meetings with each member of the FOH team. To conduct review processes for the FOH team as a counselor. Promote compliance with all applicable statutory and regulatory standards. Health and Safety Always work in a safe manner and report any hazards to the local WPC and /or Health & Safety immediately. To follow all Health & Safety instructions as directed. To attend all statutory Health & Safety training. To liaise with the trained first aider and ensure all the relevant paperwork is completed for EY. Security To report any incidents to the building security as appropriate. To ensure that the London security team are made aware of any changes to the out of hours processes. Environmental Support EY’s environmental initiatives. Ensure best practice for waste and energy savings are followed. General Fully support the implementation and ongoing requirements of EY's ISO standards. Ensure all areas of AWS FOH are compliant with relevant policies and procedures, and where appropriate, actively contribute to continuous improvement programs. Key Attributes Immaculate grooming and excellent personal hygiene essential Excellent eye for detail Ability to communicate effectively both verbally and in writing Computer literacy skills – Intermediate Excel, Word and Outlook Must have sound numerical skills Ability to operate calmly under pressure Strong customer focus Able to demonstrate a professional and organised approach to the role Logical thinker, able to spot errors and resolve queries Able to deal with interruptions, work to deadlines and prioritise. Strong relationship skills – able to build and maintain rapport with team members Able to multi task and be flexible Enthusiastic, sense of humour, committed and determined Strives to improve the service offered by adopting proactive approach to service delivery and client satisfaction General Experience Corporate Front of House experience essential - minimum two years Knowledge of room booking systems essential Previous experience of working in a busy customer service environment essential Previous experience in a supervisory role essential. Ability to work independently and as part of a team
Team Administration Assistant/ PA
Absolutely Recruitment, Battersea
Team Administration Assistant/ PA Based in Battersea Salary £25,000 – £35,000 per annum Full time office-based role Hours: 9.00am-5.30pm (Monday -Friday) Key Responsibilities The assistant will assist the PA/Administrator in providing support to the Head of International Business Department (HOD), Directors and the finance team. Must maintain strict confidentiality in all dealings. Manage HOD and 3 directors international travel schedules, arranging and booking international flights (or train travel) and accommodation. Organising any changes to the itinerary if needed while directors are travelling (this often happens and may be out of UK hours. Completing and submission of HOD and Director expense report in an accurate and timely manner (mainly travel expenses) Preparation, copying, collation, binding and distribution of committee papers and board papers for HOD and directors in a timely manner Liaise with other international assistants including Europe, Australia, NZ and Canada and Board members via email. Monitor incoming mail and requests and ensure timely response of HOD and 3 directors Maintain an efficient and accurate filing system for the team both online and hardcopy Assist with the planning and organisation of functions / meetings / conferences, catering as and when required Provide general secretarial duties including word processing, photocopying and facsimiles, document production and tracking system Provide assistance as required to visiting executives Assist with the verification and approval of invoices via email or on Oracle. Assist with department office-management /facilities issues Due to nature of the role it means that it will be office based. Person Specification Excellent skills in Word 7.0, PowerPoint, Excel, MS Outlook. Fast typing speed with a high degree of accuracy Excellent interpersonal and communications skills, both written and verbal, with experience of liaising confidently and effectively at all levels Excellent interpersonal Can do, practical approach to work Previous experience working in a secretarial/administration role dealing with Directors or Managers Secretarial or relevant work experience Excellent organisation and administrative skills Good time management and self-organisational skills with an ability to multi-task and work to deadlines High degree of integrity and confidentiality Ability to present a professional and positive image of the department at all times, along with a high standard of accuracy and attention to detail Ability to work effectively in both a team environment
Senior Personal Assistant - Secondment / Fixed Term Contract
BDO, London
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment – and plenty of variety to keep you on your toes. Want to play your part in our international operation? We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This will be a challenging and rewarding role where you will provide a full range of high level support within our London Audit Group (LAG) to a mix of Partners and Directors within the Natural Resource Energy and Shipping (NRES), including the Head of Audit Quality and Risk. The role is anticipated to start in January 2024 for approximately 8 months. Service levels underpin the firm’s commitment to the delivery of exceptional audited entity service. You will provide high level administrative, business and personal assistance within the department and become an integral member of the Business Support team. You will act as a role model, respecting confidentiality at all times. You will be responsible for the following: Diary Management Seeks to understand priorities, so is in a position to reschedule meetings when the need arises with minimal guidance. Assists partner in managing diary commitments to ensure that internal as well as external reputation is considered when rearranging or cancelling appointments. Keeps partner appraised of changes. Agrees with partner when to consult and when to resolve matters independently. Actively assists partner to prepare for forthcoming meetings. Collates any documents required and has them ready for imminent meetings. Email Management Monitors partner’s email account in their absence and provides agreed assistance at other times. Events / Meetings Has event experience or knowledge of organising large meetings. Will be required to attend meetings and take minutes, follow up on actions, prepare packs in advance and help to produce PowerPoint slides. To organise several different sector meetings throughout the year, making sure all invites are up to date, meeting rooms are booked, and catering is ordered if necessary making sure all dietary requirements have been catered for. Finance Actively manages the process of getting bills produced on time and liaises with the Business Support Hub. Produces and understands WIP and provision reports. Maintains provisions and project codes as instructed. Offers assistance and reminders on billing deadlines. CMS and Pipeline Manages partner's CMS contacts: follows up with partner to collect new information after meetings, uses the internet and other external sources to obtain information. Reviews CMS audited entity and contact information on a regular basis. Ensures that audited entity and contact business interests are flagged so that they receive relevant material. Manages the sales and pipeline for each partner, checks their diaries and encourages them to pass on information. Is a confident user of the CMS reporting system. Documentation Produces a consistently high standard of work, at speed and under pressure, delegating to the Business Support Hub as appropriate. Ensures that all documentation is brand and CVI compliant. Seeks input from others to quality control key documents. Able to generate draft responses to routine correspondence. LAG Business Support Be an active member of the LAG Business Support team, contribute and share ideas at LAG Business Support Meetings and attend BS Ops Meetings on a quarterly basis. Role model / mentor for junior members of staff. Supports LAG Workable Pledge and commits to two office days per week. Other NRES Specific duties: Manage the NRES retain box Advance diary management Lead on NRES marketing events Organising the Audit Transition Support Team meetings Managing the Responsible Individual list Arrange the client acceptance panels meeting and sometimes attend to take minutes Help manage the finance provisions for the sector Assist the social committee with organising socials, mainly sending out communications of the event and diary invites Aliasing the recruitment team to arrange NRES interviews for Assistant managers and above To have weekly meetings with the partners you will be supporting, to go through diaries and any outstanding tasks. Other duties may include: Arrange and co-ordinate internal/external meetings and events. Liaising with delegates, booking boardrooms and arranging refreshments/equipment as necessary Organise extensive business travel, visas, hotel accommodation, preparation of itineraries, cars etc Significant liaison with audited entities for meetings, presentations and reports Confidence to liaise with high level Partners Acting as gatekeeper for Partners Responsible to act on the Partners behalf on a range of issues and projects. To maintain confidentiality at all times Completion of expense reports in a timely manner Dealing with personal administration as and when required To provide an exceptional audited entity experience and support audited entity initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points Provide secretarial cover within the group as well as providing cover to the group as a whole and assisting other secretaries when necessary You’ll be someone with: Extensive experience of diary management Advanced level in Word, Excel, PowerPoint and Outlook Previous experience working at PA / Secretary level Exceptional spelling, punctuation and grammar GCSE English and Maths (or equivalent) Typing speed minimum 50 – 60wpm Fast accurate typing skills Excellent communication skills To either have previous experience in, or ability to learn Outlook, Concur, Workday, CMS, InTapp. Ability to manage / prioritise tasks Be a proactive member of the team with a can do attitude You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1
Office Assistant
MHA, London ECY
Purpose of the Role To support the Administration/Reception/Secretarial teams with post room activities, typing, scanning, filing, storage, Catering/Room Set ups and general Office duties. Who we are At MHA, we work with a wide variety of clients across multiple industries and really get to grips with the inner workings of a company. This in-depth understanding allows us to offer new ways to help businesses fulfil their commercial potential. Our culture is one of innovation and growth. We’re hungry to help businesses succeed and recognise that doing so will require creativity, individuality and flair. At MHA we want to uncover your potential. We nurture teams of talented individuals, enabling them to rise to new challenges. Main Responsibilities Undertake retrieving files from and sending files to storage. Undertake office filing and collecting documents from all floors for GDPR purposes. Undertake printing, photocopying, binding, laminating of documents. Undertake printing and distributing of course notes and PowerPoint presentations. Undertake copy typing as requested by Senior Office Manager for the secretarial team i.e. letters, accounts, file notes, reports, bills, etc. Undertake local by hand deliveries and going to the bank. Undertake collection and removal of confidential wastepaper, waste cardboard and waste plastics for recycling from all floors if necessary. Undertake de-scaling of kitchen equipment. Undertake tasks requested by the Senior Office Manager and Office Supervisor. Cover post activities i.e., open, sort and distribute incoming post; frank outgoing post and take sacks to loading bay. Scanning of incoming post. Cover new client set-ups in CCH/iManage client database and credit searches. Assist with meeting room set-ups i.e., furniture, equipment and catering requirements Assist with telephone and IT equipment issues. Assist with photocopier faults & toner replenishment on all floors. Assist with issuing temporary and new security passes i.e., take and print photos, log pass numbers. Assist with reception cover i.e, field telephone calls, take messages, arrange couriers. Assist with preparing refreshments for meetings / partners. Assist with contractor and landlord issues and visits. Assist Senior Office Manager with setting up new starters. Assist with petty cash, cheque requisitions, preparing disbursement T10 forms. Assist with company acquisition projects i.e., relocating staff, equipment and furniture. Ad hoc tasks, as required. Qualification and Skills Experience of an office environment (2 years minimum) Keyboard skills IT literate (Word, Excel, Outlook) Good communication skills Good telephone manner Accuracy and attention to detail Flexibility and able to multi-task Organisation Enthusiastic and willing to learn Why join us Over the last few years, we have won multiple industry awards such as National Firm of the Year, Tax Team of the Year, Graduate and Non-Graduate programme of the Year, Best Advisory Services and most recently the gold standard accreditation by Investors in People. The offering Genuine Work Life balance 33 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Competitive salary package Employee Recognition awards Paid CSR time Accredited Investor in People New and improved programme for Succession planning and supportive management structure to help you realise your potential And more! It's an exciting time to join the firm so take your next career step with us. Our application form takes just a few minutes to complete and includes some diversity questions. MHA is a committed member of Access Accountancy and as such, we track our diversity stats and actively work to improve on these, year on year, looking at new ways to promote our roles to the widest audience. Any data collected is fully anonymised before sharing with any external parties, as per our Data Protection Policy and is not visible to hiring managers, or used in any way during the selection process. Our application form takes just a few minutes to complete and includes some diversity questions. MHA is a committed member of Access Accountancy and as such, we track our diversity stats and actively work to improve on these, year on year, looking at new ways to promote our roles to the widest audience. Any data collected is fully anonymised before sharing with any external parties, as per our Data Protection Policy and is not visible to hiring managers, or used in any way during the selection process. Req ID: 1040