Overview of salaries statistics of the profession "Telecommunications Engineer in UK"

Successful applicants will have been in the UK for 5 years. A full UK Manual driving licence is required for this role Applications welcome from anyone with relevant IT experience or educationAbout the Job:Do you have experience working in IT support? Are you looking for a role with exposure to a wide range of technologies?Can you solve technical problems whilst providing amazing customer support?ESP Global Services are currently recruiting an Airport Engineer to join our team at Heathrow airport.Working as the Airport Engineer you will provide “hands on” IT support and maintenance on a wide range of hardware and software within the airport. Responding to tickets from the ESP service desk you will ensure all IT issues are effectively and efficiently resolved in line with our service level agreements.What will you do? Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales. Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests Supply and replace IT consumables, such as paper and ink toner when required Carry out regular “floor-walking” and pro-active line of sight checks/ routine preventive maintenance to identify, log and resolve any issues before they are raised as incidents by customersWhat will you bring to ESP? At least 2 years’ experience in an IT support role Good knowledge of current Microsoft Windows Desktop software Understanding of network protocols, server hardware and configurations Self-motivated with a willingness to learn and adapt to any new change or situation Excellent verbal and written communication skills 5 years UK working history which can be referenced for airside clearance checks Full UK manual driving licenseIf you…. Motivated to develop your career in IT support, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.What we will offer:Salary:We offer a competitive range based upon suitability or experience.Benefits: 20 holidays Shift AllowanceHour of work: Shift pattern 4on - 4off 4am to 4pm & 10am to 10pm DaysPersonal & Professional DevelopmentWithin a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.Diversity, Inclusion & BelongingWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.Who are we:ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.Job Type: Full-time

Performing routine machinery inspections and maintenance tasks.Diagnosing and repairing equipment breakdowns and malfunctions.Supporting the installation of new machinery and equipment.Ensuring compliance with all health and safety regulations.Providing input into the development of preventative maintenance strategies.Documenting all maintenance work for record-keeping purposes.Collaborating with engineering and manufacturing teams to optimise performance.Contributing to continuous improvement initiatives within the department.A successful Multiskilled Maintenance Engineer should have:Electrical qualification or experience in electrical maintenance.Experience working on Siemens and ABB Inverters, Siemens PLC's and 24V DC control circuits, emergency stops circuits and 415 motors.Confident at fault finding. Working through electrical drawings and main plant control panels.Apprentice trained.Experience with Inspection and testing 2391 (a benefit but not essential).Ideally be trained to the latest 18th edition wiring regulations (a benefit not essential).Trained to 17th edition wiring regulations as a minimum.

RRG Group About RRG Group From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop and expand. There are always exciting times ahead for RRG Group! Benefits of working at RRG Group There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months’ probation period) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. Own your dream car for less. (After successful completion of 6 months’ probation period) A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis. Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home. Referrer a Friend Scheme. Recommend someone to join RRG Group and we’ll give you an additional £300 per referral. Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays. Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy. Great team spirit, charity events and the flexibility to get involved in various fundraising events. Eye care benefits, Support and Mentoring, Employee Assistance, regular staff incentives, and so much more! Opportunity at RRG Toyota, Salford – IT Support Engineer Due to continuous growth and development an exciting opportunity has arisen for an experienced IT Support Engineer to join the team at RRG Group based at Head Office in Salford. This role will also require periodic travel to our 23 sites in the North West, 3 sites of our sister company also based in the North West and on occasion visits to our other sister company who has 12 sites down South. Schedule 8 Hour Work Day Monday – Friday 0830 - 1730 On-Call Out of hours Support (Rotation) Monday to Sunday (out of hours) & Saturday 0830 – 1230 (office based). Job role Troubleshooting problems over the phone & on site User accounts setup & deletion Password resets Ordering & installing IT equipment Visiting sites for local issues & installs Updating software & patches Out of hours support Requirements Experience with Microsoft 365 products including Defender, OneDrive, SharePoint & Teams Experience with Windows 10 & 11 / IOS / Android Experience with PC installs & rebuilds Experience with Windows Servers / Active Directory / Group Policy Administration Experience with Microsoft 365 tenant administration Experience with basic networks and network cabling At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!

Science and Technology Facilities Council Salary: £21,600 per annum Hours: Full time Contract Type: Fixed Term (12 months) Location: Science and Technology Facilities Council, Daresbury Laboratory, Warrington STFC's Digital Infrastructure department delivers many fundamental Information and Communications Technology (ICT) services to the rest of the organisation, underpinning STFC's scientific programme and its campuses. DI protects the organisation's digital assets and enables the work of our scientific community. This placement will work in Digital Infrastructure’s computer networking team, helping run STFC networks – the organisation’s circulatory system, through which business and scientific data flows around the organisation. Overview of our industrial placement scheme STFC’s exceptionally diverse range of placements allow you to work alongside world leading engineers, scientists and technicians in highly collaborative environments. Whichever you choose, you’ll become a critical member of the team in which you will be exposed to exciting projects and challenges from the beginning. You’ll be supported every step of the way by our dedicated Early Careers Team who will also ensure you benefit from a range of personal development opportunities. STFC offers a benefits package crafted to provide an excellent work/life balance including 30 days’ annual leave, 10.5 public and privilege days, Christmas closure and flexible working hours. For more information on our full list of benefits, please visit here. Summary of responsibilities The placement will provide support for the daily operation, and perhaps longer term development, of the STFC network, under the supervision of more senior network engineers. Key duties will include: Resolving customer requests and fault reports, submitted electronically as Service Desk tickets. Maintaining team documentation. Undertaking or assisting with the configuration and installation of new network equipment, such as network switches and Wi-Fi Access Points. Contributing to projects which develop or enhance the STFC network and how it is operated. In order to apply for this placement, we are looking for the following: Essential: Currently enrolled on an undergraduate degree course Are required or have requested to take a placement year Have the right to live and work in the UK for the duration of the placement Able to commence employment in summer 2024 Knowledge or experience of network routing, switching and firewalling Knowledge or experience of TCP/IP Knowledge or experience of DNS and DHCP Knowledge or experience of wired and wireless networking Ability to work effectively with minimal supervision Effective communication skills Candidates are not expected to be knowledgeable in all technical areas. Please note we can only accept two applications per candidate. Part of our application process involves submitting your CV and a cover letter. Your cover letter should address your suitability for the opportunity based on how you meet each essential criteria stated in this advert. You are advised to submit your application as soon as possible as we reserve the right to close this vacancy once we have received sufficient applications. About The Science and Technology Facilities Council (STFC) As one of Europe’s largest research organisations, we ask the biggest questions in the universe to find answers that change the world around us. We seek understanding. We’re proud of the impact we make. And we’re committed to helping build a globally competitive, knowledge-based UK economy. Being part of all this means contributing to work that pushes boundaries and creates possibilities. You’ll work with, and learn from, true experts. Whatever your role, you’ll be free to question, and encouraged to share ideas. And, in a positive and supportive culture, you’ll discover just what a difference you can make when you’re equipped and inspired to excel. We’re a place where curious minds thrive. Not bound by profit, we explore ideas that others don’t, ask questions that others won’t, and discover answers that others are not equipped to find. And, alongside Mars landings and black holes, we also explore diverse, international projects in everything from science and engineering to computing and technology. Whether it’s at the cutting edge or behind the scenes, our work is intellectually challenging. It’s very often ground-breaking. And it’s endlessly, irresistibly fascinating. For more information about STFC please visit https://stfc.ukri.org/ You can also visit our careers site https://www.stfccareers.co.uk/ About UK Research Innovation (UKRI) UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation. Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation. More information can be found at www.ukri.org. Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI. How we support EDI in the workforce At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit ‘How we support EDI in the workforce’. Disability Confident Employer As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. How to apply Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the ‘experience’ section of the application. UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion – a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.

As Senior Enterprise Network Engineer you will be the Subject Matter Expert and you will lead on projects in relation to the TalkTalk Enterprise Network. You will provide guidance and advice on best practice, technical design, and implementation, ensuring any developments to the network align with the wider Cloud Business Strategy and security requirements of the TalkTalk Group. You will lead and develop a team of Enterprise Network Engineers as they deliver on key project tasks and Business as Usual. You will ensure a cloud first, secure by design approach to everything delivered by the Enterprise Network Team. Network design and build: Analyse project requirements to design purpose fit network infrastructure Review and create design documents as a subject matter expert for Enterprise Networks Direct the wider team to drive solutions forward in a proactive manner to build effective solutions. Work on both single asset designs and more complex solutions deliver time critical work against project timelines. Approach solutions in a logical, sensible, and pragmatic way, considering the impact of designs from a network deployment and operational support perspective. Work overtime for out of hours changes and on call for out of hours support where required (paid). Communication: Collaborate with teams across TalkTalk group on risks, improvements, best practices and better understand their challenges. Collaborate effectively with wider domain specialists and technical specialists across design, delivery, and operations to assure the end-to-end quality of programmes and projects and appropriate prioritisation of change. Collaborate with Business Partners and Offshore partners to resolve incidents, validate and plan technical change and problem management, to ensure a high level of support to TalkTalk. Interact and coordinate with peers, vendors, suppliers and consultants and work with incident, change and problem management teams as required. Enterprise Network Architecture: Contribute to, and drive the adoption of principles, patterns, standards, and guidelines that direct the selection, development, implementation, and use of technology within the team’s domain. Work with management to create and maintain the technology roadmap for the technologies in use by Enterprise Networks, with consideration for future architecture direction requirements. Understand and influence the return on investment and value gain from chosen technologies, by working in partnership with other business areas. Recognise improvement requirements and drive priorities forward – We commit, We challenge. Technology: Desire for continuous development of their own technical knowledge from the wider telecommunications and IT industry to ensure adoption of best practice and help to evolve the TalkTalk architecture strategy. Demonstrate clear experience of designing, building and maintaining complex enterprise networks (5+ Years) Design and build experience of Multi Cloud networks (Azure). Work with others to plan and implement Cloud Networks (3+ Years) Able to create stakeholder digestible high-level designs, technically detailed low level designs, and complex network diagrams Understand and demonstrate experience working with network security technology suites from various vendors (Fortinet, Juniper) and in technology specific areas (WAF, Web Gateways, PAM etc.) Be comfortable with technology compliance and governance Be familiar with asset management, monitoring, logging, backups, remote access, etc Understanding of VMWare NSX-T and associated technologies (Desirable) Team Leadership: Lead a team of Enterprise Network Engineers, working with the Enterprise Network and Security Manager to ensure adequate resources, skills and training. Demonstrate thought leadership and subject matter expertise within their domain. Delegate and assign work based on new and ongoing projects, provide guidance for Business-as-Usual work. Provide an escalation point for stakeholders, programme leaders and team members where complex technical issues need to be arbitrated or where tactical compromise is necessary. Be accountable for ensuring projects and programmes maintain compliance with the TalkTalk “Secure by Design” strategy working with stakeholders to develop options and drive decision making. Ensure that proposed solutions are technically sound and functionally robust, working closely with programme management colleagues to ensure consistency of delivery with technical outcomes. Responsible for the management, maintenance and support of compute platforms, virtualised environments, and systems management tools. This will involve a combination of TalkTalk and partner resource to deliver. As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself. We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.

Job Reference: 69852 Posted: Wednesday 25th October 2023 Closing Date: Wednesday 8th November 2023 Up to £11.25 per hour Stockport, Greater Manchester Full-Time/Part-Time We are currently recruiting a Telecoms Administrator to join our friendly Head Office team in Stockport. This is a busy and responsible role, ideal for someone with an organised approach to problem-solving and providing great customer service. You will coordinate the purchasing and management of telecoms for the organisation, including mobiles, landlines and broadband. This will require a confident individual who is proactive in identifying and following up faults, user problems and billing issues. You will be accountable for your own caseload whist working flexibly as part of a wider team. Prior experience in a customer service, administrative or person-facing role is essential. This is an ideal position for a trainee, graduate or telecoms engineer with a genuine interest in telecommunications. You will have the ability to input data accurately and maintain up to date records. A good standard of numeracy and literacy is required and you must be competent in IT, including excel. If you want to find out more about the role please contact Laura Tebble by emailing [email protected]. Benefits of working with Creative Support: Supportive work environment Career development opportunities High level of training and development through our Creative Academy Pension with company contribution Free life assurance 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday This is ideal for a trainee, graduate or telecoms engineer who may be looking for a flexible role that they can fit around prior commitments. Our offices are easily accessible on public transport as we are based in in the centre of Stockport. Creative Support is a national organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing. As a large employer with multiple locations we need to manage our telecoms estate as efficiently and effectively as possible. We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community. We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We can only accept applications from candidates who are located in and eligible to work within the UK Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to [email protected] to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Field IT EngineerAbout the JobThe Field Engineer job title is defined by the fact that most of the work is done at customer’s locations (Field, Lab, HQ).In the field, they can act as service representatives, oversee operations, install equipment and maintain and repair the existing one, or supervise all engineering operations at any given location.This position requires advanced customer service and Enterprise technical support abilities, strong analytical and problem solving skills, a high level of professionalism, the ability to multi-task, strong attention to detail and self-motivation. The job will include travel around the UK on a regular basis.Responsibilities Provide single point of contact for customer support issues Investigations of issues rising from the customers. Perform remedial repair activities on customer site Apply fundamental troubleshooting skills to issues before escalating to the appropriate group Help with the installation process of new and advanced products Perform UAT testing of new versions on customer’s environment Work closely with the Technical Account Managers to implement and release code to clients Conduct regular meetings with the Technical Account Managers to review immediate and long-term customer needs Creativity thinking of customer scenarios and test cases. Writing instruction guides and testing documentations.RequirementsMust have:- Excellent written and verbal skills in English Good understanding of IT and technology. Basic understanding of software architectures Willingness to travel periodically based on customer and business need (Domestic and international trips) Ability to actively drive problems to resolution Ability to own issue resolution, root cause analysis and remediation Ability to interact with clients, management and peers in an appropriate, professional manner Ability to work independently and self-study Team worker Full Clean Driving License and VehicleAdvantages to have:- Adaptable to a rapidly changing environment Experience in QA and or project management Experience in Logistic/Warehouse Environments Experience in Retail Environments Experience in the Telecommunication Industry Proficiency in MS Office Applications (Word, Excel, PowerPoint) Additional languageJob Type: Full-timeSalary: £25,000.00 to £35,000.00 per yearVisit mce.systems for company overviewJob Type: Full-timeSalary: £25,000.00-£35,000.00 per yearSchedule: Day shift Holidays Monday to Friday No weekendsSupplemental pay types: Performance bonusWork Location: On the roadExpected start date: 30/11/2023

Company Description Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. We value diversity and inclusivity above all else, creating an environment where our team members can be their whole selves, every day. We believe that by embracing different perspectives and backgrounds, we can truly make a difference and shape a better future. Are you ready to join us in our mission to supercharge UK business growth through technology enablement? Job Description Salary: £21,500 - £25,000 p.a. DOE Location: North-West England - Hybrid working (minimum of 3 days in our Nelson office) About the Team Forming part of the wider Support department, the Service Desk team are our primary contact point for all partner’s engagements with support. The team are responsible for providing first class support interaction through multiple communication mediums including: telephony, eChat, and case management. The team’s primary objective is to resolve cases at first touch and where not possible, to ensure adequate triage is completed before the case is passed to 1st line support engineers. About the Role: Working as part of a busy and dynamic service desk team, the role will require you to act as first point of contact for our industry leading billing software platforms raised via our ZenDesk case management platform. Working within an ITIL framework you will provide support to an established client base including some of the UK’s largest telecommunications brands. The Service Desk Analyst should be an experienced customer-focused individual capable handling enquiries, incidents, and requests; triaging and troubleshooting cases and providing solutions by sharing articles from our customer knowledge base. You will communicate with customers via eChat, telephone, email, collaboration software and our case management platform (ZenDesk) to provide a high quality well-articulated responses in accordance with the service level agreements (SLAs) with our partners. You should expect to be given responsibility early on and will be fully supported by an experienced, friendly, and knowledgeable team. You should have an enthusiastic and flexible approach to the role with the ability to work under your own initiative. This role is a fantastic opportunity for someone technically minded who thrives on providing first class customer service and who is looking to progress their career with a successful and growing software business. Key Responsibilities / Accountabilities Act as 1st point of contact for support engagements via eChat, telephone, and our case management platform (ZenDesk) Accurately categorise and prioritise enquiries, incidents, and requests raise by partners and colleagues on our ZenDesk case management platform Resolve non-technical cases such as user account configuration, modifying permissions and maintaining customer records Deliver an exceptional customer service experience by ensuring that cases are responded to and updated in a professional manner and in accordance with customer SLAs Prioritise and manage personal cases ensuring clients are kept up to date with progress in all instances Analyse system and software log files to diagnose causes of possible software problems Triage and troubleshoot technical issues providing resolutions where possible or detailed diagnostics where support from technical teams Support the major incident management and problem management processes as required Identify and highlight trends in repeat support cases to proactively reduce avoidable incidents and propose enhancements to avoid repeat Monitoring cases to ensure senior staff are informed about issues before they escalate Contribute towards the maintenance of the company’s internal support documentation and knowledge base Willing to learn how to support new technologies and products as they are developed and released Contribution towards team Key Performance indicator (KPIs) and objectives Preserve information security, report security breaches, in line with the Information Security Policy, and to act in accordance with the requirements of the Information Security Billing Management System Implement and adhere to all aspects of Giacoms Total Metering and Billing Systems (TMBS) regulations Qualifications Proven experience working in a support environment, including telephony-based customer service experience (Preferred) Strong communication skills and ability to engage with people possessing various degrees of technical understanding (Required) Technically minded with strong problem-solving skills (Required) Ability to understand and follow best practice business processes (Required) Self-motivated and driven, with the ability to multitask and respond well under pressure (Required) Ability to manage time and prioritise work effectively (Required) Additional Information Firstly, we believe in giving you the freedom to be yourself. Say goodbye to rigid dress codes and embrace your individuality. We encourage you to be yourself at work, allowing you to thrive in an environment that celebrates your uniqueness. We believe in equality and diversity. As an equal opportunities and disability confident employer, we encourage applications from all eligible candidates, regardless of their background. We embrace diversity and believe that a rich variety of perspectives strengthens our team and leads to greater innovation. If you've read our advert and it has sparked your interest in joining the Giacom team, but you're still unsure if it's the ideal fit for you, don't hesitate to apply expressing your interest. We would be delighted to hear from you and have a conversation about all the exciting opportunities we have to offer. Your exploration of possibilities starts with reaching out to us, and we can't wait to connect with you. And the Giacom benefits…? From 25 days of holidays, to a pension plan, we've got you covered. And here's a special treat – you'll enjoy an additional day off around your birthday. We care about your well-being and engagement. That's why we have a dedicated team focused on ensuring your well-being and satisfaction at work. We want you to feel supported and empowered every step of the way. Recognition is important to us. We believe in acknowledging your hard work and achievements. That's why we organise team and industry events to celebrate your successes and foster a sense of camaraderie among our team members. We also provide an Employee Assistance Programme, helping you maintain your well-being and providing support when you need it. Professional development opportunities are available to help you achieve your personal goals, and we even offer eye care vouchers and discounted Medicash membership. So, if you're looking for a rewarding career with a market leader that values you and provides a range of incredible benefits, look no further. Join us at Giacom and embark on a journey of personal and professional growth. Take the first step by applying today and discover the exciting opportunities that await you. For more information on our Recruitment privacy notice, please follow this link and select option 8 to view - https://giacom.com/help/privacy-and-cookies-policy

Role: 1st Line IT Support Engineer - French Speaker Location: Blackburn, BB1 2FA – Office Based Contract: Full-Time Hours / Permanent Salary: £24,000- £26,000 Dependent on experience & Bonus Scheme Company: EG Group About the Role… Our IT Department is expanding and we have an opportunity available for a French Speaking 1st Line IT Support Engineer. In this role, you will be the first point of contact for IT support for our Head Office and sites in the UK & France. You will be responsible for logging, resolving and escalating support requests made via our ticketing system and answering / resolving phone calls made to the helpdesk. This is a telephone-based role that requires a high level of care and attention to detail. Duties & Responsibilities Providing user support via the phone & our ticketing system Configuring & building hardware Creating & troubleshooting of user profiles & mailboxes Diagnosis & resolution of a wide range of hardware issues such as routers, switches, access points, PCs, laptops, printers, VoIP telephony Escalating issues that cannot be resolved at entry level Communicating in both English & French This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements Knowledge/experience of: AD, Windows, Office, Exchange Excellent Customer Service Skills Troubleshooting & Diagnostic skills An analytical approach to problem solving Good interpersonal skills Adaptability Fluent in French & English Benefits & Rewards Performance Based Bonus Scheme Employee Life Assurance EG Group Discounts - up to 15% off at our stores and food to go restaurants ASDA Discount Card – 10% off all ASDA stores EG Cares Benefits - exclusive discounts across 900 retailers Smart Health – 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme – access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development – access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Cafà - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Flexi-Time Prayer and Ablution Facilities Cycle to Work / Shower Facilities Sit / Stand Desk Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is one of the world’s leading independent convenience retailers with an extensive network of sites across international markets in the United Kingdom & Ireland, Continental Europe, Australia and the United States of America. Founded in 2001 by the Issa family with the acquisition of a single site in the UK, today the company is at the forefront of delivering an innovative approach to forecourt convenience retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of leading retail brands, and through strategic network acquisitions supported by a program of new-to-industry developments. Every day, our committed workforce tirelessly delivers our products and services to millions of customers alongside supporting the local communities in which we operate. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.

Company Description Who are we? We are Daisy Corporate Services, one of the largest providers of Communications and IT solutions across the UK! Founded in 2001, we have gone from strength to strength as we continue to grow and deliver high quality end-to-end IT solutions and services to more than 2,000 UK businesses, across all sectors. Our portfolio spans Modern Workplace, Connectivity, Unified Communications, Cloud Solutions, Cyber Security, Operational Resilience and more. What’s it like to work for us? We care about our colleagues and strive to give them the support they need to be the best version of themselves! In fact, in our most recent Colleague Engagement survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication. We also aim to ensure that work works for you by offering flexible working, hybrid/home-based working styles (where possible), holiday purchase schemes, health & wellbeing programs, free day of annual leave for birthdays and more! Job Description What’s on offer? Location: Home Based Salary: Up to £65k per annum Contract Type: Permanent, Full Time Hours: 37.5 per week, 08:30 – 17:00, Mon - Fri What you’ll be doing: You'll lead the Core Network Engineering in our Connectivity Managed Services team, making sure we meet our contract obligations as outlined in our Specific Conditions (SCs). You'll also be the expert, delivering top-notch service and support, ensuring consistent, optimised, secure, and automated systems throughout the product's life. Some of the key responsibilities include: Providing estimates of effort for design and implementation work Producing complex solution LLD (Low-Level Design) across single and multiple technologies. Confirming the LLD design supports the HLD (High-Level Design) Production of build, integration, and test plans for project delivery. Performing solution implementation tasks from the low-level design. Testing the solution components and overall technology build. Providing building, integrating, and testing status updates to interested parties. Creating relevant and quality documentation to allow for handover to support. Providing flexibility with support and implementation. Be customer facing and able to successfully interact with customers at multiple levels. Validation of solution high level designs - querying missing or incomplete information. Participating where necessary within the on-call rota. Qualifications Preferred Skills & Experience Broadband and traffic management expertise MPLS, DC/hosting, and NFV knowledge Wide Area Network design and troubleshooting Security solutions (firewall, VPN, NAT) Routing and switching in ISP/NSP environments Cisco ASR, Nexus, ASA platforms Local Area Network design and troubleshooting Sysadmin skills (UNIX/Linux, scripting) Network automation tools (Ansible/Salt) RIPE NCC and MPLS services Network monitoring (SNMP, packet analysis) Cisco Data Centre solutions (Nexus, UCS) Quality of Service (QoS) expertise Compute/hypervisor platforms (VMWare, Hyper-V, Storage Replication) DNS and Public IP management Service Provider operations knowledge Key Competencies Strong technical documentation, presentation, and communication skills. Proficient in conveying technical concepts to various audiences. Customer and business-focused with a commitment to quality. Expert at managing multiple projects and priorities. Establishes and maintains positive relationships. Translates complex technical concepts for business leaders. Excellent problem-solving skills. Positive, flexible, and adaptable attitude. High emotional intelligence and people skills. Expands IT and communications industry knowledge. Willingness to travel. Additional Information Some of the key benefits we offer include: Holiday – Starting at 25 (increasing to up to 30 days for each year you stay with us) + a holiday purchase scheme! Free Days – Free day of annual leave for birthdays and weddings. Daisy University and Apprenticeships – Giving you the opportunity to expand your skills and knowledge whilst you work for us. Home Based Working, to ensure work WORKS for you! Enhanced family friendly policies – We are here to look after you and your nearest and dearest. Health & Wellbeing offering – Including discounted membership for health plans + Eye Care Scheme, Employee Assistance Programme, and an in-house Wellbeing team. The Exchange – Online discount platform for more than 1,200 retailers. Interested? Submit your interest today for review and consideration by our friendly Talent Acquisition Team!

As the Multi-Skilled Engineer, you will be responsible for reactive & planned preventative maintenance on a range of electrical automated equipment, as well as mechanical equipment, alongside supporting the installation & commission of new equipment. As well as:Key Responsibilities:Work closely with the Engineering Manager and Maintenance Planner to ensure safe, timely and effective completion of on-site reactive and planned preventative engineering and maintenance duties, liaising with the relevant departments to minimise downtimeUse skills to complete electrical and mechanical maintenance and repair activities across a range of equipment, including bulk handling systems, automated transport systems, and automated filling systemsSupport maintenance shutdowns and project work as requiredWork towards achieving Engineering and site level KPIs to reduce site downtimeThis is a Days Based, Monday to Friday positionYou will be a maintenance engineer/technician (ideally, electrically biased), with experience working in a manufacturing environment, as well as:Relevant engineering qualification (electrical or mechanical), e.g. NVQ level 3 or equivalentExperience of electrical and mechanical maintenance/repair of a wide range of equipmentGood understanding of Health & SafetyExcellent communication and interpersonal skillsGood attention to detail

Company Description Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. We value diversity and inclusivity above all else, creating an environment where our team members can be their whole selves, every day. We believe that by embracing different perspectives and backgrounds, we can truly make a difference and shape a better future. Are you ready to join us in our mission to supercharge UK business growth through technology enablement? Job Description Salary: £21,500 - £25,000 p.a. DOE Location: North-West England - Hybrid working (minimum of 3 days in our Nelson office) About the Team Forming part of the wider Support department, the Service Desk team are our primary contact point for all partner’s engagements with support. The team are responsible for providing first class support interaction through multiple communication mediums including: telephony, eChat, and case management. The team’s primary objective is to resolve cases at first touch and where not possible, to ensure adequate triage is completed before the case is passed to 1st line support engineers. About the Role: Working as part of a busy and dynamic service desk team, the role will require you to act as first point of contact for our industry leading billing software platforms raised via our ZenDesk case management platform. Working within an ITIL framework you will provide support to an established client base including some of the UK’s largest telecommunications brands. The Service Desk Analyst should be an experienced customer-focused individual capable handling enquiries, incidents, and requests; triaging and troubleshooting cases and providing solutions by sharing articles from our customer knowledge base. You will communicate with customers via eChat, telephone, email, collaboration software and our case management platform (ZenDesk) to provide a high quality well-articulated responses in accordance with the service level agreements (SLAs) with our partners. You should expect to be given responsibility early on and will be fully supported by an experienced, friendly, and knowledgeable team. You should have an enthusiastic and flexible approach to the role with the ability to work under your own initiative. This role is a fantastic opportunity for someone technically minded who thrives on providing first class customer service and who is looking to progress their career with a successful and growing software business. Key Responsibilities / Accountabilities Act as first point of contact for support engagements via eChat, telephone, and our case management platform (ZenDesk). Accurately categorise and prioritise enquiries, incidents, and requests raise by partners and colleagues on our ZenDesk case management platform. Resolve non-technical cases such as user account configuration, modifying permissions and maintaining customer records. Deliver an exceptional customer service experience by ensuring that cases are responded to and updated in a professional manner and in accordance with customer SLAs. Prioritise and manage personal cases ensuring clients are kept up to date with progress in all instances. Analyse system and software log files to diagnose causes of possible software problems. Triage and troubleshoot technical issues providing resolutions where possible or detailed diagnostics where support from technical teams. Support the major incident management and problem management processes as required. Identify and highlight trends in repeat support cases to proactively reduce avoidable incidents and propose enhancements to avoid repeat. Monitoring cases to ensure senior staff are informed about issues before they escalate. Contribute towards the maintenance of the company’s internal support documentation and knowledge base. Willing to learn how to support new technologies and products as they are developed and released. Contribution towards team Key Performance indicator (KPIs) and objectives. Preserve information security, report security breaches, and to act in accordance with the requirements of the Information Security Billing Management System. Implement and adhere to all aspects of Giacoms Total Metering and Billing Systems (TMBS) regulations. Qualifications Proven experience working in a support environment, including telephony-based customer service experience (Preferred). Strong communication skills and ability to engage with people possessing various degrees of technical understanding (Required). Technically minded with strong problem-solving skills (Required). Ability to understand and follow best practice business processes (Required). Self-motivated and driven, with the ability to multitask and respond well under pressure (Required). Ability to manage time and prioritise work effectively (Required). Additional Information Firstly, we believe in giving you the freedom to be yourself. Say goodbye to rigid dress codes and embrace your individuality. We encourage you to be yourself at work, allowing you to thrive in an environment that celebrates your uniqueness. We believe in equality and diversity. As an equal opportunities and disability confident employer, we encourage applications from all eligible candidates, regardless of their background. We embrace diversity and believe that a rich variety of perspectives strengthens our team and leads to greater innovation. If you've read our advert and it has sparked your interest in joining the Giacom team, but you're still unsure if it's the ideal fit for you, don't hesitate to apply expressing your interest. We would be delighted to hear from you and have a conversation about all the exciting opportunities we have to offer. Your exploration of possibilities starts with reaching out to us, and we can't wait to connect with you. And the Giacom benefits…? From 25 days of holidays, to a pension plan, we've got you covered. And here's a special treat – you'll enjoy an additional day off around your birthday. We care about your well-being and engagement. That's why we have a dedicated team focused on ensuring your well-being and satisfaction at work. We want you to feel supported and empowered every step of the way. Recognition is important to us. We believe in acknowledging your hard work and achievements. That's why we organise team and industry events to celebrate your successes and foster a sense of camaraderie among our team members. We also provide an Employee Assistance Programme, helping you maintain your well-being and providing support when you need it. Professional development opportunities are available to help you achieve your personal goals, and we even offer eye care vouchers and discounted Medicash membership. So, if you're looking for a rewarding career with a market leader that values you and provides a range of incredible benefits, look no further. Join us at Giacom and embark on a journey of personal and professional growth. Take the first step by applying today and discover the exciting opportunities that await you. For more information on our Recruitment privacy notice, please follow this link and select option 8 to view - https://giacom.com/help/privacy-and-cookies-policy

About Us Sharp Gaming is on an exciting journey and we need to add to our dynamic team of people so that we can continue to dominate the industry, delivering a seamless gaming experience that is a cut above the rest. We are part of the Betfred family which means that we have the investment to innovate, drive advanced, creative technologies forward and to build unrivalled gaming experiences, but we also keep our freedom and independence. As a team we work fast, aim high, are focused and ambitious. So, if you want to be part of something quite unique and drive the future of gaming, then it's to time to join Sharp Gaming. Job Purpose Responsible for analysing, designing, installing, configuring, maintaining and repairing network infrastructure and application components. Responsible for providing direction, information, and recommendations regarding network configurations and installations along with standard industry best practices. Job Duties Provide 2nd/3rd Line Technical (Network) support to the Sharp Gaming/Betfred network infrastructure. Act as Technical (Network) resource within identified business projects. Provide technical documentation (Design, Changes etc) to support the project. Adhere to Sharp Gaming/Betfred Project Management, Incident Management and Change Management methodologies. Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Firewall Security, Network LAN/WAN, VXLAN, IP Routing, IPSec VPN, VMware NSX-T, Cloud technologies such as AWS/Azure be advantageous Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems Plan and implement Network Projects Design, setup and configure complex switching environments Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore devices Provide input into Capacity Management, Disaster Recovery and Business Continuity Planning. Identify and escalate improvements to the operational management of the network infrastructure including the selection of suitable tools. Investigate emerging technologies, documenting findings and providing benefits of such technologies to Betfred Organise the internal/external vulnerability/penetration scans, liaising with third party scanning vendors. Providing IT with detailed reports and where applicable an implementation plan of corrective actions. Knowledge, Skills and Experience Essential Demonstratable experience in a similar role Professional qualifications (CCNA minimum) or industry skills that can be demonstrated Cloud Platform knowledge – AWS/Azure Firewall Knowledge, Palo Alto, Cisco, Fortinet, Checkpoint and others VMware NSX-T Knowledge LAN/WAN protocols WIFI Solutions, Cisco Meraki Operated in an environment where Change Management is strictly adhered to. Excellent communication skills (verbal and written) Maintain a thorough understanding of LAN/WAN Experience of a professional service desk Strong organizational skills and ability to multi-task in a small business environment Maintain network security through proper configuration of VPN and Firewalls Good documentation skills Project Delivery experience Standby is a must for this position Desirable Knowledge of IS0 27001, PCI-DSS What is in it for me? £40,000 - £50,000 per annum, depending on experience Flexi-time (start anywhere between 7am and 10am) Hybrid (2 days in the office and 3 days from home) Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.

Hi, We are looking for Level 1 Engineer with CCNA Certification or equivalent for United kingdom Sites. Site Locations: Hemel Leeds Loughton Milton Keynes Milton Keynes Milton Keynes Orpington Park Royal Purfleet Stockport Note: This is a Next Business Day and 24*7*4 SLA. Requirements: The FE must be proficient in English and local language. FE needs to have at least with 1-2 years of relevant working experience. Cisco console cable Laptop (putty and remote desk software installed) Testing cables Mobile phone with internet hotspot+ Camera Installation toolkit (screw drivers) Scope of Work: Responsible for Network deployment and installation. Supporting remote team for troubleshooting of devices.

At CTS we deliver IT services dedicated to the legal sector covering IT strategy, technology platforms, cyber protection and managed services. Our reputation is built from our passionate commitment to delivering service excellence with integrity. We invest in our team and in creating an inclusive culture that rewards ambition and encourages freedom to think.We are looking to recruit 1st Line Service Desk Engineers to our growing team based in Daresbury.As a 1st Line Service Desk Engineer at CTS, you will: Provide First Line technical support, responding to incidents via phone, email, and remote control. Log and Assign incidents and service requests Respond to incidents ensuring they are resolved in a timely manner to meet defined service level targets. Complete relevant and skilled investigations, before escalating to other support groups. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers.Essential CriteriaAs a 1st Line Service Desk Engineer, you will communicate effectively with clients and third parties both face-to-face and over the phone, in a friendly and highly confident manner. You will be a problem solver with the ability to keep calm under pressure and have a passion for service excellence. You will be flexible and adaptable - excited by new ideas and/or technology and, keen to pick up and work with new initiatives.We are looking for candidates to display the below essential criteria. Experience in Software troubleshooting and assistance Solid understanding of Windows 8.1 and later and MacOS Active Directory LAN/WAN technology fundamentalsNon-essential skillsIt would also be advantageous if you have an understanding of the below: Citrix technologies, e.g. Netscaler, Director, XenServer, WEM Citrix XenDesktop 7.15 and later Hardware troubleshooting and support Email security products, e.g. Mimecast / MessageLabsBenefitsWe pride ourselves in providing everything you need to feel happy, healthy, developed and resourced. There are more than a few reasons to be part of our amazing team. Salary of £25,000 - £29,000 DOE + OTE Hybrid working - 3 days a week in our Daresbury office (minimum) 37.5 hours per week, Monday-Friday 25 days holiday + Bank Holidays + your birthday off + buy/sell 5 days Enrolment in our Company Pension Scheme Life Assurance Wellbeing programme including an Employee Assistance Programme Instant access to our Benefit Hub Training and development programme tailored to your role and career goalsJob Type: Full-timeSalary: £25,000.00-£30,000.00 per yearBenefits: Additional leave Casual dress Company events Company pension Discounted or free food Free parking Health & wellbeing programme On-site parking Paid volunteer time Referral programme Sabbatical Sick pay Work from homeSchedule: Day shift Monday to Friday No weekendsSupplemental pay types: Performance bonusWork Location: Hybrid remote in Warrington

GPS Telecoms Ltd.ICT System Network EngineerSalary - £30,000.00 to £40,000.00 per annum depending on experience.Job DescriptionAs a leading telecommunication company, we are looking to expand our IT team by recruiting an ICT System Network Engineer to join the business. The role will be based within the UK in our Cheshire office near Frodsham and Runcorn (less than 1 minute off junction 12 M56).Working as part of the 'Service Management' team providing 1st, 2nd and 3rd level end user support (internal users and external customers) plus system support on the portfolio of all technical solutions we provide across multiply countries and offices. Design and deliver of end to end solutions, using a variety of Microsoft cloud, connectivity & telephony as well as Bespoke/Integration.The ideal person will be highly resilient, able to remain calm and stable under pressure and have excellent interpersonal skills to provide support for our internal and external end users and applications investigating troubleshooting & resolving issues, assist in upskilling current team members plus work with our Director of Technology developing further capabilities to support an expanding ICT offering to customers.Job Purpose:· To provide 1st, 2nd and 3rd Level end user and system support on the portfolio of all technical solutions provided to the internal user’s base and all supported clients. The communication with the users needing support will be either direct, remote access, e-mail or by the telephone.· The post will require close daily contact with the other members of the team for guidance, upskilling and development.· Install and configure network switches, routers, Wi-Fi networks and firewalls.· Set up & Support clients with applications such as Microsoft 365.· Install and administrate servers, laptops and PCs including operating systems and applications.· Configure and administrate of the Network Attached Storage (NAS) data appliances.· Perform system backups and recovery.· Configure and maintain the company's network and server infrastructure operating systems to comply with corporate polices.· Provide support in Project Management and Delivery from a Solution design, peer review & client liaison perspective. Resolving technical problems as they arise.· Supporting Sales Consultants. Creating proposals and quotations. Pre-Sales activities for Bespoke & Integration Practice.· Provisioning of VoIP telephone solutions.Assist in developing both internal and our client’s IT policies and directives:· Maintaining the security and integrity of the company's IT systems.· Maintain accurate departmental / client records, including hardware assets and software licenses.· Ensure that software license terms are not breached.Experience & proven hands-on knowledge:· Managing end users (includes MACD; move, add, change & delete) with local PC configurations.· Understand and working knowledge looking after LAN’s, WAN’s WLAN’s.· Configuring DHCP and DNS.· Understand the setup and maintenance of network cabling and rack design in the office. Including the configuration of switches and routers.· management of network-related incidents and service requests (network including LAN, ADSL, FTTC, FTTP, ETHERNET, ECT).· Setting up and configure all types of desktop end-user equipment and keep the asset management database up to date.· Virtualisation software (Hyper-V) - using/managing VMs.· Enterprise server operating systems (OS) (Windows Server 2012R2& Linux).· Microsoft 365, exchange on-line, SharePoint and Azure.· NAS - monitoring and storage assignments.· Network design and implementation including Installation of CAT 6 networks (installing structured cabling).· Natural aptitude for troubleshooting and problem solving, with the ability to resolve network issues of varying complexity.Qualities and Skills Required:· Excellent written and spoken English.· Commercial awareness.· Good administration, planning and organisational skills (to work to deadlines and prioritise own workload). ‘Change, Incident & Problem management.’· Highly focused on attention to detail and quality orientation.· Creative and lateral thinking, idea generating for process improvement and able to implement.· Ability to work on multiple tasks in isolation and within a team.· Highly resilient, remaining calm and stable under pressure.· Excellent communication and interpersonal skills.· A positive and proactive attitude.· A flexible approach and enthusiastic manner.· Willing and able to travel to other locations when required· Identifies new areas and business processes where Office 365 could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers.Job Type: Full-timeSalary: £30,000.00-£40,000.00 per yearBenefits: Employee discount Free parking On-site parkingSchedule: Monday to FridayAbility to commute/relocate: Runcorn: reliably commute or plan to relocate before starting work (required)Work Location: In personReference ID: GPSICTSNE002

Job Type Permanent Location Remote work Area Manchester, England West Midlands, England Yorkshire, England Sector Infrastructure, Support and Implementation Salary £38000 - £50000 per annum Currency GBP Start Date 2023/01/10 Job Ref V-37045-3 Job Views 2267 Description Role: Senior IT Network Engineer Skills: Cisco, LAN/WAN, Switching/Routing, VPN, WLAN Salary: £38,000pa to £50,000pa + benefits Location: Remote Based - travel to sites required My client, an industry leading organisation, are looking to recruit for a Senior IT Network Engineer to assist in the delivery of excellent, cost effective IT networks services throughout all locations nationwide, across both the clinical and corporate functions. The Network Engineer will engage with 3rd party providers, contracted resources and managed service partners ensuring the operational stability, availability and security of all network related infrastructure and services on a day to day basis. The role requires a working knowledge of a broad set of networking technologies including (but not limited to) LAN/WAN, switching, routing, firewalls, VPN, WLAN, remote access, network infrastructure, protocols and services, load balancing, and traffic prioritisation. Main Duties and Responsibilities: Maintain the networks environments monitoring performance, ensuring system availability, reliability and providing input into capacity planning to handle projected growth. Undertake typical break fix and support activities on all networks related infrastructure and services, both on-site and remotely, as required. Perform general maintenance and system upgrades. Deliver the highest levels of support to Circle Health Group’s central infrastructure and other business critical Systems Support the delivery of major networks projects and change programmes. Assist in the design, development and implementation of IT networks infrastructure and services The IT Network Engineer will have strong experience in the following; Over 3 years experience in a network support/engineer environment Strong experience with network technologies such as - LAN Switching, WAN/LAN Routing, VPN, WLAN Cisco technologies - Cisco certification desirable Voice network and cloud technology exposure The ideal candidate will be strongly motivated to deliver and promote the highest levels of service for all customers, internal and external. They will be passionate about technology and be proactive, looking at emerging technologies, changes to industry standards in order to further improve employee productivity and satisfaction. Please note, successful candidates will need to undertake a DBS check

A successful Technical Architect (VoIP & Cloud Communications) will be:Developing and implementing high-level technology strategies that align with business objectives.Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure.Driving technology projects to successful completion, ensuring timely delivery within budget constraints.Collaborating with team members to design and implement innovative technology solutions.Ensuring technology systems and procedures lead to outcomes in line with business goals.Keeping abreast of the latest industry trends and advancements in technology and telecoms.Managing and optimising technology budgets and timelines.Ensuring all technology practices adhere to regulatory standards.Technical Skills Required:Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FSStrong knowledge of SIP, SDP, RTP & SRTPDeep knowledge of Linux systems, networking and toolsUnderstanding of standard audio codecs and troubleshooting media sessionsVoIP systems built on KamailioScaling cloud communications systems & infrastructureExperience designing, troubleshooting and configuring VoIP systemsDemonstrated expertise in VoIP engineering and administrationRobust troubleshooting abilities and adept problem-solving skills within VoIP environments.Experience with SBC, PBX for real time communication applicationsExperience developing, deploying and operating VoIP monitoring, reporting and alerting systems.Linux/Unix understanding and ability to navigate through a system, review logs, etc.Experience with virtualization and cloud computingExperience of both Carrier and UC & C NetworksUnderstanding of general networking ideally Cisco routing and switchingLinux and Database knowledge highly desirableDesigning, configuring, and troubleshooting VoIP systemsImplementing and optimizing open source based VoIP solutions - Redhat / CentOS / UbuntuCollaborating with cross-functional teams to integrate VoIP systems with existing network infrastructureProviding technical expertise and support for VoIP-related issuesContributing to the development of innovative VoIP solutions and servicesA successful Technical Architect (VoIP & Cloud Communications) should have:Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levelsExcellent written communication skills for design, planning, and project documentationConfident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholdersExperience dealing with customers and business stakeholders, at all levelsAbility to work as part of a team across the time zonesAbility to manage more than one project at a timeAbility to knowledge share amongst the wider technical teamsDesirable Experience and Qualifications5+ years experience in Senior Voice Engineer / Architect RoleMS700 /MS720 /MS 740SBC vendor qualifications (Dialogic , Ribbon)Experience working with global multi-national carriersProven track record in a Senior role

PAT TEST EngineerFull time (40 Hrs)Competitive Salary + Bonus + BenefitsOur Engineers are at the heart of our business and we're looking for motivated PAT Testers to join our dynamic, growing nationwide team.WHAT YOU'LL DO- Inspection and Testing of Electrical Equipment - full training given.Your skills will keep people safe. You'll be carrying out PAT Testing at prestigious client sites around the UK, to make sure each item is safe to use. You'll be responsible for the visual inspections of appliances and you'll perform fuse changes, plug replacements and re-terminations when needed. You'll deliver quality customer service, working with our clients to build great working relationships. You'll work closely with our Head Office team to make sure we keep our contracts on track. Working away will form part of your working life, with all accommodation booked and expenses provided.WHAT YOU'LL NEED- Great customer service skills and a professional approach.- A focus on high quality testing.- Good verbal and written skills.- A hunger to learn. If you have your PAT Testing Qualification, great! If not, we can help you achieve it when you join the team.- An ability to work independently or as part of a team, whilst meeting targets and achieving bonus- A current driving licence held for a minimum of 2 years- Most recent Employment ReferenceWHY WORK WITH US?We're an award winning, dynamic electrical testing company, who do things a bit differently. A family run company founded in 2007, we work with both private and public-sector clients throughout the UK. From corporate businesses, to local authorities, NHS contracts, to high security applications, no day is the same. With over 20 years of expertise, we're one of the most recognised and respected testing companies in the industry. Our people are our greatest asset, and we combine the quality skills of our employees with the latest technologies to keep us at the top of our gameWHAT YOU'LL GET- 28 days holiday- Company vehicle (available for private use)- Company pension

The successful candidate for the Network Automation Engineer (Python, Django)- Telecommunications Sector 12-month fully remote contract role will fulfil the following responsibilities:Ensure quality adherence.Ensure best practices while meeting non-functional requirements.Validate architecture that is defined and communicated.Identify key engagement and solution risks and define mitigation strategies.Maintain an understanding of long-term company strategy and ensure that designs will enable projects to meet the changing industry/competitive demand.Implement and recommend viable architectural approaches that support long term maintainability, extensibility, and inter-operability of enterprise applications.Review requirements, and work with necessary teams, ensuring there is agreement on what software is to be built and implemented.Synthesize design, incorporate review comments, and provide critical review of other designs.Build and test code to validate functionality against requirements.Triage incoming items to validate reported issues and ensure reproducibility.Develop and maintain strong, positive relationships with customers, vendors, peers, and other employees.Participate in project retrospectives and contribute to continuous improvement of the software development life cycle.Stay current on technologies.Show accountability and ownership for the work undertaken.Provide leadership and mentoring for other engineersTo be considered for the Network Automation Engineer (Python, Django)- Telecommunications Sector 12-month fully remote contract role the candidate must present evidence of the following:Strong Python scripting experienceUnderstanding of Itential Automation Platform including build of workflows, Operations Manager Automation, and JSON TransformationsExperience deploying servers, network devices and building scripts/apps using own or open-source libraries.Knowledge and experience working with JSON.Knowledge and experience working with RESTful APIs.Experience in JavaScript, security, and performance issues with browsers helpfulExperience and Proficiency with one of these: Javascript, Python, bash scripting, or javaKnowledge of linux environment and troubleshooting using the linux command lineKnowledge of basic networking conceptsExperience in Django developmentExpertise in Yang Experience building Cloud Nativ or Hybrid applications using Azure or another public cloud.Experience in customer-facing leadership rolesStrong communication skillsExperience providing technical leadership on network implementation projects.Experience and Proficiency in T-SQL and SQL Server with some basic DBA skillsKnowledge and application of object-oriented design principlesA good understanding of IT environments including networking, server technologies, databases, security, and performance.Agile methodology and technical lead experience would be advantageous.Experience with Ansible playbook creation, creating/using roles, and Ansible inventory management.Experience managing and using Ansible Automation Platform (formerly Ansible Tower) Relational database knowledgeExperience in BDDExperience in CI/CD based sw developmentStrong software development skills with an emphasis on Python or Javascript programmingStrong understanding of REST API methodologyStrong understanding of software development lifecycleKnowledge or experience with cisco IOS IOSXR devicesknowledge of Element management system (ems) and network management system (nms)ability to login to a cisco device and execute commands and debug basic understanding of l3 and l2 protocols - l3vpn, bgp, isis etc