Overview of salaries statistics of the profession "Refrigeration Engineer in UK"

As a Maintenance Electrician your responsibilities are as follows:PPMsReactive maintenanceElectrical building services maintenanceFault findingTesting and inspectionRemedial worksMinor installationsEmergency lightingFire alarm testsCity & Guilds 2391-52 Inspection & Testing & BS7671 18th Edition (minimum)City & Guilds 6187 Refrigeration and Air ConditioningCity & Guilds 2079 F GAS and ODS RegulationsNVQ Level 3 Heating and Ventilation,Proven experience as an Electrical or Mechanical Maintenance Engineer in residential and commercial settings.In-depth knowledge of electrical or mechanical systems, components, and regulations.Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal abilities.Ability to work independently and collaboratively within a team.

RRG Group About RRG Group From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop and expand. There are always exciting times ahead for RRG Group! Benefits of working at RRG Group There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months’ probation period) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. Own your dream car for less. (After successful completion of 6 months’ probation period) A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis. Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home. Referrer a Friend Scheme. Recommend someone to join RRG Group and we’ll give you an additional £300 per referral. Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays. Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy. Great team spirit, charity events and the flexibility to get involved in various fundraising events. Eye care benefits, Support and Mentoring, Employee Assistance, regular staff incentives, and so much more! Opportunity at RRG Toyota, Salford – IT Support Engineer Due to continuous growth and development an exciting opportunity has arisen for an experienced IT Support Engineer to join the team at RRG Group based at Head Office in Salford. This role will also require periodic travel to our 23 sites in the North West, 3 sites of our sister company also based in the North West and on occasion visits to our other sister company who has 12 sites down South. Schedule 8 Hour Work Day Monday – Friday 0830 - 1730 On-Call Out of hours Support (Rotation) Monday to Sunday (out of hours) & Saturday 0830 – 1230 (office based). Job role Troubleshooting problems over the phone & on site User accounts setup & deletion Password resets Ordering & installing IT equipment Visiting sites for local issues & installs Updating software & patches Out of hours support Requirements Experience with Microsoft 365 products including Defender, OneDrive, SharePoint & Teams Experience with Windows 10 & 11 / IOS / Android Experience with PC installs & rebuilds Experience with Windows Servers / Active Directory / Group Policy Administration Experience with Microsoft 365 tenant administration Experience with basic networks and network cabling At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!

Role: 1st Line IT Support Engineer - French Speaker Location: Blackburn, BB1 2FA – Office Based Contract: Full-Time Hours / Permanent Salary: £24,000- £26,000 Dependent on experience & Bonus Scheme Company: EG Group About the Role… Our IT Department is expanding and we have an opportunity available for a French Speaking 1st Line IT Support Engineer. In this role, you will be the first point of contact for IT support for our Head Office and sites in the UK & France. You will be responsible for logging, resolving and escalating support requests made via our ticketing system and answering / resolving phone calls made to the helpdesk. This is a telephone-based role that requires a high level of care and attention to detail. Duties & Responsibilities Providing user support via the phone & our ticketing system Configuring & building hardware Creating & troubleshooting of user profiles & mailboxes Diagnosis & resolution of a wide range of hardware issues such as routers, switches, access points, PCs, laptops, printers, VoIP telephony Escalating issues that cannot be resolved at entry level Communicating in both English & French This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements Knowledge/experience of: AD, Windows, Office, Exchange Excellent Customer Service Skills Troubleshooting & Diagnostic skills An analytical approach to problem solving Good interpersonal skills Adaptability Fluent in French & English Benefits & Rewards Performance Based Bonus Scheme Employee Life Assurance EG Group Discounts - up to 15% off at our stores and food to go restaurants ASDA Discount Card – 10% off all ASDA stores EG Cares Benefits - exclusive discounts across 900 retailers Smart Health – 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme – access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development – access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Cafà - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Flexi-Time Prayer and Ablution Facilities Cycle to Work / Shower Facilities Sit / Stand Desk Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is one of the world’s leading independent convenience retailers with an extensive network of sites across international markets in the United Kingdom & Ireland, Continental Europe, Australia and the United States of America. Founded in 2001 by the Issa family with the acquisition of a single site in the UK, today the company is at the forefront of delivering an innovative approach to forecourt convenience retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of leading retail brands, and through strategic network acquisitions supported by a program of new-to-industry developments. Every day, our committed workforce tirelessly delivers our products and services to millions of customers alongside supporting the local communities in which we operate. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.

Provide exceptional technical support to customersTroubleshoot and resolve customer issues effectivelyCollaborate with the engineering team to improve product designMaintain up-to-date knowledge of industry trends and advancementsAssist in the development of technical manuals and guidelinesEnsure customer satisfaction and build strong customer relationshipsContribute to team goals and support colleaguesAdhere to safety and quality standardsA successful Customer Support Engineer should have:Experienced user of Catia V5 - DesirableExperienced user of Catia V4 - DesirableMechanical or Electrical Engineering qualification - DesirableAbility to solve technical engineering issues 'on' and 'off' site - EssentialGood understanding of manufacturing processes, techniques and design for manufacture and assembly - EssentialFull UK driving licence and valid passport essential as travel will be required - EssentialAbility and flexibility to travel nationally and internationally (when required) - EssentialWorking knowledge of SSGB seating products - EssentialExperience of Engineering data requirements - EssentialUnderstanding and awareness of aircraft interior certification - EssentialUser of Baan - Desirable

Project Description Luxoft's client is a FinTech providing technology and business processing services to Hedge Funds and Asset Managers. With a unique value proposition including a best-of-breed in-house trading and risk management platform, coupled with business processing services, the client has a highly skilled core team in London, Connecticut and Hong Kong which Luxoft will supplement and enhance. An excellent opportunity for personal development in a dynamic environment. The client is in a growth phase and requires high performing and motivated individuals to join the services teams provided by Luxoft. As a Service Desk Engineer (L1) you will be at the forefront of our customer support operations. You will play a critical role in ensuring that our clients IT systems run smoothly by providing timely and effective technical assistance, understanding the root of the problem and ensuring that client end users are able to continue with their business activities. Responsibilities 1. Client Support: Provide first-level technical support to clients via phone, email, or chat. Quickly and accurately diagnose and resolve technical issues related to hardware, software, and network connectivity. Escalate complex issues to senior engineers or specialized teams when necessary. 2. Incident Management: Create and maintain detailed records of client interactions and reported issues in the ticketing system. Prioritize and manage multiple support tickets, ensuring timely resolution and adherence to service level agreements (SLAs). Follow up with clients to ensure issue resolution and customer satisfaction. 3. Remote Troubleshooting: Utilize remote desktop tools to access and troubleshoot clients' computers and systems. Assist clients with software installations, updates, and configuration changes remotely. Offer guidance and instructions to clients for self-help and basic troubleshooting. 4. Hardware and Software Support: Assist clients with hardware issues, including desktops, laptops, printers, and peripherals. Provide guidance on software applications, troubleshoot software-related problems, and assist with installations and updates. 5. Documentation and Knowledge Sharing: Maintain a comprehensive knowledge base of common issues and solutions. Contribute to the creation and updating of support documentation, FAQs, and user guides. Share knowledge and expertise with colleagues to enhance the overall effectiveness of the service desk. 6. Client Education: Educate clients on best practices for IT security and data protection. Provide training and guidance to clients on the use of various IT tools and applications. 7. Collaboration: Collaborate with other IT teams, including network engineers, system administrators, and security experts, to resolve complex issues. Participate in team meetings and provide input on process improvements and client feedback. Skills Must have Proven experience in a technical support role or as a service desk engineer. Strong knowledge of common operating systems (Windows, Linux) and desktop applications. Excellent problem-solving and troubleshooting skills. Customer-focused with strong communication and interpersonal skills. Ability to work effectively under pressure and meet SLA commitments. Nice to have IT certifications such as CompTIA A+, CompTIA Network+, or ITIL certification is a plus. Languages English: C2 Proficient Seniority Regular Relocation package If needed, we can help you with relocation process. Vacancy Specialization Technical Support (SL1) Ref Number VR-100300

IT Support Engineer (Microsoft Windows O365) London to £50k Do you have experience of providing level 3 support to a global user base? You could be progressing your career at a technology driven Hedge Fund (£35 billion under management) with continual learning and development opportunities. As an IT Support Engineer you'll be part of a global team tackling diverse support requests from Investment Management professionals, operational teams and software engineers. You'll use a ticketing system to log and respond to requests, collaborating with colleagues to troubleshoot incidents and identify the root cause of the problem. You'll be empowered to use automation for repetitive tasks and processes, pro-actively suggesting improvements in a collaborative environment. You'll be working with a modern Microsoft tech stack encompassing Windows Server, Office 365, Active Directory and Exchange as well as AWS. There's plenty of opportunity to upskill and get involved with lunch and learn sessions as well as on the job training. Location / WFH: You'll be based in the Central London office on a full-time basis (5 days a week). Requirements: You have experience of supporting users within a global finance environment You have a strong knowledge of the Microsoft tech stack including Windows Server, Office 365, Active Directory and Exchange You have strong scripting skills with PowerShell to automate daily tasks You have excellent communication and collaboration skills Salary & benefits: As an IT Support Engineer you will earn a competitive salary (£50k) plus benefits including: Pension Private medical insurance including 24 hour GP access Enhanced parental leave policy 25 days annual leave Ongoing training and development and financial support for courses Apply now or call to find out more about this IT Support Engineer (L3 Microsoft Windows O365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

We currently have an exciting opportunity for an experienced 2nd Line Service Desk Engineer to join our IT team. Reporting to the Service Desk Manager you will provide IT support to end users. As well as proving first response and analysis on incidents and follow through to resolution. Salary and Benefits The salary offered will be dependent on skills, qualifications and experience. The Society is located in a pleasant location, 10 minutes from Epsom Town Centre and train station. It has an active Sports & Social Club and a range of benefits such as: competitive pension scheme, private medical insurance, professional study support, a bonus scheme (dependent on business performance) are available after a qualifying period.

We're looking for a Service Team Engineer to join our team in London as part of our Technology function. Key Responsibilities Resolving or fulfilling all incoming interactions from users in person, on the phone and via e-mail in a 70/30 Windows/Mac OS based environment Ensuring all interactions with users are logged and managed throughout the ticket lifecycle in line with the SLAs agreed with the organisation Managing on-site IT build rooms and the associated equipment including maintaining and repairing laptops as required Contributing to the meeting of key performance indicator metrics outlined by the UK Service Manager Building and configuring both Windows and Mac OS hardware through relevant automation platforms Handling inbound telephone calls to the Service Desk as required. Liaising with relevant 3rd line departments to resolve more complex technical issues where required Sharing knowledge with both technical members of staff and end users through the creation of documentation as per agreed templates Maintaining and developing own technical knowledge and skills through utilising online training platform Identifying and escalating repeat issues to increase first time fault resolution Delivering training to staff on core technologies such as Slack and G-Suite Supporting user audio/visual meetings and events in both office and off-site locations as required Enforcing all IT security policies, reporting any breaches or risks to the Security Management team appropriately Sharing responsibility of covering weekends on call with the rest of the team where needed. Your Experience Essential Relevant experience, working within a Service Desk environment Extremely personable, able to communicate effectively with users at all levels of the organisation via various communication methods Problem solver, demonstrate a logical approach to problem solving Genuinely enthusiastic, remaining positive in challenging situations Thirsty for knowledge, looking to develop and improve own skills Excellent communicator, able to present complex technology information clearly and concisely, adapting communication style as required Agile, able to react and adapt to varied situations in a calm and efficient manner Attention to detail, along with a focus on deliverables Team player, able to work effectively as part of a team which is spread out globally with varying workload and pressures Desirable Experience working in an enterprise IT environment ITIL v3 Foundation qualification Experience supporting Mac OS operating systems Familiarity with Technologies such as Fuze, AnyConnect VPN client, ServiceAnywhere ITSM tool, Slack, G-Suite (administration), Lenovo/Apple hardware, Papercut, Sophos Web Protection Experience delivering IT support to senior members of staff within a large scale organisation What We Offer Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits. 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. Inclusive Workforce At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you. For more information on our culture, visit Ascential.com. About Ascential Ascential is a specialist, global, information company that helps the world’s most ambitious businesses win in the digital economy. Want More Info? Find out more on what our people say: Ascential YouTube Channel If we inspire you, why not join and inspire us?

Work Type Contract Salary/Rate Negotiable Remote Work No IR35 Status Outside IR35 Location: London Piccadilly 3/4 days per week Salary/Rate: £200 per day Start Date: November 20th Job Type: Contract IT Service Desk Engineer will work as part of the Technical Support teams to monitor the call logging system, addressing walk-up and telephone support requests and react to various alerting and monitoring systems. Experience of day to day support of below areas - retail/hospitality POS desktop server cloud applications as well as desktop, mobile POS hardware. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

On average it takes 5 minutes to apply for this role. Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by.. Department: Technology Reporting to: Service Desk Team Lead Team: Service Delivery The Team: We provide desktop and application support in a fast and dynamic industry. As a client-facing team, we build relationships with internal stakeholders and constantly seek to make their jobs that much easier. If you’re diligent and focused on adding business value then we want you on our team. Our big priority is continual service improvement, measured using SLAs, KPIs and feedback. Customer welfare is forever at the forefront of our strategy at Betway. We want to ensure all of our customers enjoy our products in a safe and responsible gambling environment. Purpose of the role: The Service Desk Engineer will provide 2nd line end user support across the business with a strong focus on customer services. They will focus on resolving Incidents whilst keeping the customer informed at all times, and within agreed Service Level Agreements. They will follow ITIL best practices and processes as defined by the Service Desk Team Lead. The successful candidate will have a technical background and will have a proven track record of providing outstanding customer service. Key Responsibilities & Accountabilities: The Service Desk Engineer position will involve the following areas of responsibility: Act as a point of contact for Incidents and Service Requests for the end-users within the business. Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users Resolving Incidents within agreed SLAs. Troubleshoot client software and basic network connectivity problems. Identify, evaluate and prioritize customer problems and complaints. Completing desktop builds and deploying software. Work autonomously using JIRA Service Desk. Provide professional, high-quality, reliable and friendly customer services to all end-users within the business. Provide all required documentation including standards, configurations and diagrams Provide knowledge transfer of Service Desk Analysts Knowledge of Mac OS and enterprise experience with supporting Mac devices with JAMF. Act as a point of escalation in the event the Service Desk Team lead is unavailable. Applying creative problem-solving techniques to identify the source of problems; while at the same time keeping the end-users and colleagues aware of every step along the way via the ticketing system & direct communication. Proposing, documenting and implementing enhancements that will improve the performance and reliability of our Microsoft 365 Tenant and other cloud tools. Be part of an on-call out-of-hours support team. This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives. You will have (Essential skills): Experience working in a technical end-user facing 2nd line support role. Experience with an ITSM ticket management system to manage all incidents and requests. Proficient in ticket triage and escalation processes to 3rd line resolution teams. Experience with Exchange Administration (email accounts, distribution list, shared mailboxes, resource mailboxes, etc...). Experience providing support to remote users over the phone. Strong technical knowledge with: Windows 10, Office 365, Active Directory and VPN. Experience with Office 365 Administration – preferably in a hybrid exchange environment. Experience with Mobile Device Management solutions. Microsoft certified. All behavioural competencies are also essential It would be a bonus if you also had (Desirable skills): Experience with Reporting and Trend Analysis. Experience with Video Conferencing Units (e.g. Polycom, Logitech). Experience providing end user Mac OS support in a Windows Domain environment. ITIL certified. Experience with Intune. Behavioural Competencies: Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are Adaptability, Ownership & Accountability, Initiating Action, Resilience, Customer Orientation, Integrity and Innovation A strong focus on customer services. Excellent communication skills (written and verbal). Analytical and numerical skills. Proactively gets involved with both desk duties and manual tasks. Willingness to learn.Self-starter with initiative. Attention to detail. Perseverance and the ability to drive projects to completion. Patient and calm under pressure. Enjoy working with a team. Our Perks: Flexible working Discretionary bonus Competitive package Great social and charity events Health and well being weeks Free fruit and a heavily discounted Barista Tickets to events via sponsorships etc Season Ticket Loan Win Technologies (UK) Limited provides support services to Betway and is a proud member of the Betway Group Should you not hear from us within 2 weeks, please assume your application has not been successful.

Pearson Carter are currently working with an established end user located in London who is looking to recruit an IT Support Specialist in their London office. Responsibilities: Maintain and manage IT Helpdesk environment Oversee Helpdesk support to ensure professional delivery of technical support Supervise and monitor open tickets Liaise with international stakeholders to build working relationships Experience: At least three years’ experience in IT support environments Experience operating IT Helpdesk environments Strong communication and leadership skils Experience across M365 products Experience with Intune & SCCM Salary They are offering a competitive salary of up to £34,00 plus benefits. Location This role is fully onsite in Central London How to Apply Please apply asap with your CV to be considered for this position. You can also get in touch with me on [email protected] or 0191 406 6111. Pearson Carter is the Leading Microsoft Dynamic CRM recruitment agency – www.pearsoncarter.com Keywords: Keywords: Microsoft 365, M365, O365, Office 365, Microsoft Teams, One Drive, SharePoint, Support, IT Helpdesk, IT Support, IT Support Supervisor, IT Field Engineer, Essex, Kent, Croydon, Watford, London, Greater London, United Kingdom. Location: London, UK Job Title: IT Support Engineer – Onsite – London – £34,000 Salary: £30000 - £34000

Please note this is a hybrid role based out of our Chesterfield office. Job Role: Escalation Service Desk Engineer Reports to: Service Desk Manager Overview This position will provide technical support to AAG’s customers within a service desk environment mainly managed by remote access. A good technical knowledge is essential to provide an escalation point where required and ensure incidents and problems are dealt with quickly and efficiently. A desire to provide an exceptional experience at all times is a must, along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLA’s. Drive service improvement within the service desk to improve first time fix resolution times. Communicate clearly, effectively and in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLA’s. Support with the delivery of projects where applicable. Continue to develop technical knowledge and skillset through formal training, informal training and hands on practical experience and mentoring other members of the team. Skills Minimum 2 years’ experience in a 1st or 2nd Line role within a service desk environment. Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus. Microsoft 365 and related technologies Exchange Online Conditional Access/MFA Firewalls (NAT/PAT/ACL’s) PC hardware/software trouble-shooting skills. Excellent communication and interpersonal skills; professional telephone demeanour. Strong customer service skills and attention to detail. MS-100 or AZ-104 certifications would be preferred but not essential. Patience and ability to work under pressure with good organisational skills. The ability and desire to develop the role and make it your own, suggesting improvements for process where appropriate to enhance internal and external experiences. Committed to achieve the AAG vision. Apply using the form below. Please note this is a hybrid role based out of our Chesterfield office. Apply for the Escalation Service Desk Engineer role Please note this is a hybrid role based out of our Chesterfield office. Name (Required) First Last Email (Required) Phone Current Location (Required) CV and cover letter upload (Required) Drop files here or Select files Accepted file types: pdf, doc, docx, Max. file size: 20 MB, Max. files: 2. Consent (Required) I agree to the privacy policy and website terms & conditions